yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] morfinx:
I doubt it. Amazon is very liberal about returns. I have Prime and make over a hundred orders a year so I've had a lot of experience with returns.
[Sprint HTC EVO 4G LTE] digiblur:
Re lock it and return it. No issues there.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] caxiem:
looks like a hardware issue

I was just in a Sprint store with two EvoLTE on display. One couldn't connect to LTE while the other one did. I tried switching from CDMA to LTE/CDMA on both and one would not switch at all while the other switches immediately between 3G and LTE. Both had the same software so it looks like it's a hardware issue to me.
[Sprint HTC EVO 4G LTE] subhumanderelict:
It sometimes takes a full radio cycle through airplane mode or a compete restart of the device to get it to detect an LTE signal. Standing in the same spot, my phone sometimes won't detect it after switching between LTE and LTE/CDMA, but almost always will after going though airplane mode.
[Sprint HTC EVO 4G LTE] digiblur:
Not unique to certain phones as I have seen the issue on first launch day ones and the white ones.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] .Gibson.:
It is definitely a widespread issue with this phone. The wife and I both have this phone. Newest firmware and radios. Wet have to cycle evdo only or airplane mode to grab an lte signal. It's no fun.

Sent from my LTEvo
[Sprint HTC EVO 4G LTE] browning:
I have made it a personal mission to contact Sprint daily until this and some other data issues are resolved. Here is the response I received from Sprint today.

SprintCares@sprint.com

4:30 PM (4 minutes ago)

to me

Case ID 448XXXXX

XXXXXXXXX, I have looked into both issues for you. Regarding the primary

issue with your HTC EVO LTE, Sprint and HTC are working to refine the

LTE signal discovery and acquisition process on the EVO 4G LTE.

Customers should see significant improvement upon the release of the

next MR. No official date has been issues as yet, but stay tuned.
[Sprint HTC EVO 4G LTE] swaze:
So in other words its a software issue as has been stated here many times. Maybe people will stop whining now.
[Sprint HTC EVO 4G LTE] browning:
Whining? People should be upset that this is an issue. If you haven't experienced it then you wouldn't understand. Personally, I have forced LTE on and been vastly surprised at how many coverage areas I was missing because of it. About time they fix it!
[Sprint HTC EVO 4G LTE] swaze:
So I guess if they had held back the roll out to make sure it was all working properly people would have been whining about how much time they were taking. Moral of the story......people will whine about anything.
[Sprint HTC EVO 4G LTE] mexlos:
Thank you so much for taking initiative to get a real response from Sprint! I'm glad it paid off with good news!

Sent from my EVO
[Sprint HTC EVO 4G LTE] fishpony:
No. This is a Huge issue with the device. I'm constantly falling back to 3g and 1x in an LTE area. It is ruining sprints rollout of LTE for the people that don't know better. Which is just about everyone with an Evo. Search Google+ for sprint lte and see how many people are blaming the network when its really the device.
[Sprint HTC EVO 4G LTE] browning:
How is demanding that core functionality be fixed an issue of whining? Do you have LTE in your area? Have you dealt with the constant 3g to 4g to 3g crap? If so, more power to your patience. I bought this device because I consider it the top offering at Sprint. The S3 uses the same radio and has no apparent issues. Is it whining to expect the same performance? I'm sorry but it seems like you either don't understand the issue or are simply trolling because you aren't getting enough attention elsewhere. Just my .02
[Sprint HTC EVO 4G LTE] shook187:
I went to the Sprint store in Lawrence MA, which has LTE and notice that both display unit and the employee's EVO had LTE and was holding it.
[Sprint HTC EVO 4G LTE] browning:
Yes, if I am in one spot (area) I don't typically lose it. Though I have enough times to notice it. The issue is primarily moving from one location or tower to another. The device will select the stronger signal (typically 3G) even though LTE is present and will provide faster speeds.
[Sprint HTC EVO 4G LTE] mexlos:
That's pretty much the core of the issue. My house is right on the edge of LTE coverage. If I switch my radio to LTE only it will hold it all day. If I put it on LTE/CDMA Auto it will constantly drop down to 3G, but even one bar of LTE is faster than full bars of 3G.

Sent from my EVO 3G
[Sprint HTC EVO 4G LTE] regalpimpin:
I went to the 10/21 build of cm10. Everytime I tried them before I couldn't get lte at all.

And having the typical on off toggle issues with sense.

On this latest build I'm picking up lte in places I couldn't before. Even when I had switched it to lte only on the sense roms.

With no interaction from me. This is how it should be, go deck go!
[Sprint HTC EVO 4G LTE] roids87:
Compare it to an sgs3 or nexus, you'll find out really quick the issue is still there. If our phones do pick up and LTE signal and switch, its not going to be immediate, where as the sgs3 and nexus do connect immediately.
[Sprint HTC EVO 4G LTE] leebo:
What Rom are you on, mexlos? In my stock EVO there is a setting for CDMA only, but not for LTE only.
[Sprint HTC EVO 4G LTE] roids87:
Open the dialer and type *#*#4636#*#* then tap on phone information.
[Sprint HTC EVO 4G LTE] reverepats:
Mind if I chime here guys? If I may, Considering my current situation. I (not for long I hope) now have a Gs3. I've had the Evo since launch and have seen LTE come and go since launch really. Certain spots around my home I get lte and then it drops. About 2onths ago it was pretty consistent. The past month or so I haven't seen it what so ever. Now Boston was one of the so called next location to have an lte roll out. Buddy's mi e have GS3's but live about 50 miles from me and consistently have LTe.kng story short, I figured it was testing that I've encountered for the past few months. Now I've had the GS3 for 1 week now (can't believe I'm saying it, but it happens to be a pretty sick phone, but I'm HTC thru and thru) and since I came home from it, I haven't seen 3G yet. No BS. I travel a lot for work. Anywhere between 1 to 25 miles or so for work. Still haven't lost LTE. I wanna say I think it comes down to the radios, like some have mentioned. Can't Complain really. But I wanted to just chime in. Prollt the one thing I'm liking most about this phone. That, and most Games that wouldn't work on the Evo, work on the S3 :D

Thansk

Jon
[Sprint HTC EVO 4G LTE] mazzmoney:
Thank God I dont have LTE, otherwise this would piss me off more. Although there might be some LTE in NYC. Even then, I'm still happy not to have LTE because I'm switching to the Nexus 4 (done wth Sprint and non- nexus devices) and I dont want LTE to spoil my HSPA+ 42 mbps. Good luck to all of you that have problems.
[Sprint HTC EVO 4G LTE] badasscat:
I've been trying to decide between a GS3 and EvoLTE now that both are 99 bucks and this is definitely going to be a dealbreaker for the Evo for me... I really wanted the Evo to be the phone for me (just such a nicer piece of hardware), but I'll never go through something like this again. I just want to say that as an Epic 4G owner, I've learned to never rely on either manufacturer or Sprint statements about fixing any sort of radio problem in a software update. We Epic owners were promised by both Sprint and Samsung (the irony) that our basically non-functional GPS would be fixed and they actually did release 2 or 3 updates that attempted to do it. The first one broke it completely, the last one made it a little better than it originally was but still nothing like any competing phone, both in terms of accuracy and reliability. Custom ROMs eventually improved things further but even running the latest CM, I have to reboot my phone to get a lock at all about every 4th or 5th time I try to use GPS.

So I'll never buy a phone with the promise of some future update to fix a problem like this, and I think it's good advice for current owners not to get your hopes up. Neither Sprint nor any of the manufacturers has a great track record of fixing bugs post-release - they just move on to the next big phone launch. I hope I'm wrong and it all works out for you guys in the end.
[Sprint HTC EVO 4G LTE] swaze:
I always laugh when people post stuff like hspa+ 42 as if they will actually see that speed. Lol
[Sprint HTC EVO 4G LTE] omgitzsars:
The mere mention of that gps problem gave me some serious flashbacks of rage.
[Sprint HTC EVO 4G LTE] leebo:
Um, I was actually able to get onto the LTE network in Hollywood this afternoon, so I ran speedtest. It showed just over 3000 kbps down.

So if hspa can beat that, then yeah. I don't care what they call it: LTE, hspa, bananas, whatever. It's all just marketing.

Btw, I see one again Sprint changed the "anticipated launch" for L.A. Now it's November. Why even publish these? They went from Sept to October and now November. I'm going to go out on a limb and predict that next month they'll change it again, to December.
[Sprint HTC EVO 4G LTE] fltinstructor:
I bought my EVO 4G LTE back in June for my self appointed B'day present. In H-town we were supposed to be LTE in July. It slowly rolled out in parts of the city and when it was on the EVO just wouldn't hold the signal good. The two upgrades since then has it the best on signal with the lastest radios', but I can't get LTE in my office downtown on the 13th floor. (Maybe the 13 has something to do with it)

I gave in and got the "Next Big Thing" last month and gave the EVo to my girlfriend. I use mine a lot to tether and she hardly gets on the web at all. The S3 is locked on all day to LTE and even in my office. I thought at first maybe the signal was just better now in Houston, but when I take my girlfriends EVO up their "Same story" 3G only.

I'm not pushing either phone and since ths is in EVO forum I will state for the record, I love the styling and technology that HTC puts in the phone. Something just isn't right with the radio/antenna somehow. I miss my EVO! :(
[Sprint HTC EVO 4G LTE] regalpimpin:
Took this today right after activating a sprint iphone 5.

For the first time, I actually did see the iphone go to 3g. But I stepped a little closer to a window, and within 5 seconds it automatically switched back to lte and stuck that time.

Mine in the same place, I can do the airplane, mobile network, cdma only back to lte/cdma or lte only toggles as much as i want. Won't pick it up in this location.
[Sprint HTC EVO 4G LTE] sgt. slaughter:
Diff phones diff signal capabilities bud.... Notice the low signal on the EVO in general regardless... Not every phone gets the same signal strength.... Many things to account for
[Sprint HTC EVO 4G LTE] neoshi:
I think that's his point with that pic...
[Sprint HTC EVO 4G LTE] sgt. slaughter:
Well phones with the same signal reading and one not holding LTE is one thing, but totally different readings is a whole nother issue in itself... And one you'll see across many phones.
[Sprint HTC EVO 4G LTE] digiblur:
Maybe if the iphone had 1 bar of LTE I might agree. But we don't know the true signal numbers anyway that were on the iphone. In case anyone does not know...The iphone does show the true LTE signal on its signal bars when connected to LTE, other phones show the 1X connection on the signal bars when connected to LTE.
[Sprint HTC EVO 4G LTE] LaloHigh:
When I had the loaner LG viper it didn't show any bars when connected to 4g.
[Sprint HTC EVO 4G LTE] fishpony:
This is completely insane that they haven't addressed this issue. My phone will not connect to lte at all unless I toggle it and keep doing it. I flashed cm10 because someone said it helped but it hasn't done anything for me. I know right when I sell it and get a nexus or s3 they will come out with a fix. Is everyone else waiting it out or what? I'm so fed up I don't think I can wait much longer.
[Sprint HTC EVO 4G LTE] LaloHigh:
I don't think the LTE connection problem is going to get some love. They were brave enough to send a patch to fix the in call ring selection option when they screwed up on the last update. Go figure, denial all the way for the LTE connection issue.
[Sprint HTC EVO 4G LTE] Deathsnuggle:
Let's just hope they work on it in the jb update.
[Sprint HTC EVO 4G LTE] gameaddict8:
Probably why jb is taking so long
[Sprint HTC EVO 4G LTE] LaloHigh:
Oh LTE connections issues are based on jb? No wonder why ios connects ok on LTE.
[Sprint HTC EVO 4G LTE] parmend:
I had the evo and just bought a s3 today . I have had 4g 95% of the day . I love the evo build and screen but the lte issue is a fatal flaw for me .
[Sprint HTC EVO 4G LTE] leebo:
Good luck. I checked eBay the other day: EVO LTE's seem to be going for about $200 or less on average. SIII' s are about$400.

Best case it'll cost you$200 to switch phones.
[Sprint HTC EVO 4G LTE] 2k4mach:
I took my wife's s3 and put it on my line last weekend, haven't sold the evo yet, I'm somewhat holding out for a fix but I'll prolly sell it give it to a family member and get the wife another s3 or whatever phone she wants.
[Sprint HTC EVO 4G LTE] gameaddict8:
I meant, they want to do a big update that does both. Rather than 2 seperate ones
[Sprint HTC EVO 4G LTE] fishpony:
I found an S3 on Craigslist for 280. I think I'm jumping ship if he's still got it. My evo kept dropping down to 1x today I can't take it anymore.
[Sprint HTC EVO 4G LTE] PsiPhiDan:
I'd do it. The phones are so much more similar than people are willing to admit. Especially with a case and an AOSP ROM.
[Sprint HTC EVO 4G LTE] evo4ger:
okay i dont want to speak to soon but changing it to 60 is holding a stronger LTE signal with useable download speeds of 1.2mbps where i could barely pickup LTE and hold it for any longer than a minute to actually use it...

Possible fix???? can other people try it to verify speeds are increased?

okay this has to be it im getting 1.5mpbs, 2.4mpbs, i just hit 3.3 mbps! unless sprint just randomly fix it lol

UPDATE: 26 Sep

starting to think this was just a coincidence...LTE scan timer is probably just that a timer so setting it higher would scan less...
[Sprint HTC EVO 4G LTE] subhumanderelict:
Agh, sorry... I was able to genericize it:

I have a hunch that this is a software issue since my phone seems to have trouble finding LTE signals from towers which are known to be transmitting LTE. When I use the *#*#4636#*#* menu and choose “LTE only,” I am able to lock on to a tower about 1.5 miles away when I’m near a window at work. Then, as I move deeper into the building, the signal goes down to -131dBm RSRP before cutting out entirely. There is a closer tower that’s supposedly transmitting LTE is about 0.75 miles from me, but my phone can’t seem to detect the signal.

I think that the phone is sensitive enough to detect the signal and maybe even strong enough to hold it, as evidenced by the phone detecting and holding LTE after cycling through airplane mode. However, whatever is telling the phone to jump to LTE is majorly flawed.
[Sprint HTC EVO 4G LTE] scottspa74:
Random find.

http://gigaom.com/mobile/one-line-of-html-can-wipe-or-reset-samsung-smartphones/

from my flying AOKP'd Evo LTE and xda premium
[Sprint HTC EVO 4G LTE] morfinx:
Makes sense. I think it's a software issue as well. But I don't want to buy a product today with hopes that a major flaw to be fixed some time in the future.
[Sprint HTC EVO 4G LTE] swaze:
I'm running the latest radios and I have no issues getting and holding an lte signal.
[Sprint HTC EVO 4G LTE] ghettovirtuoso:
Same here, whenever LTE is available my phone finds it and stays connected no problem
[Sprint HTC EVO 4G LTE] digiblur:
You obviously haven't traveled with another LTE capable phone to compare it to. It has already been confirmed by many people in many areas of the US that the EVO LTE has an LTE connectivity issue.
[Sprint HTC EVO 4G LTE] shook187:
What's there to compare? A few guys already said it holds a LTE signal.
[Sprint HTC EVO 4G LTE] digiblur:
It doesn't find the signal in the first place. The other phones will be humming along on 4G and the Evo will be stuck on 3g.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] shook187:
I know what you mean, but a few guys said that wasn't the case.
[Sprint HTC EVO 4G LTE] subhumanderelict:
Ok, but just because a few people aren't having the issue doesn't mean the issue doesn't exist for other people. The fact that three threads were created on this forum alone stands as proof.
[Sprint HTC EVO 4G LTE] digiblur:
Along with many others on other forums... the problem exists, and the people that deny it have only used an EVO LTE.
[Sprint HTC EVO 4G LTE] davidsj656:
I noticed whenever the signal is strong and I'm outdoors it keeps 4G going but whenever I go back indoors it will go back to 3G after a couple of minutes.

It's a shame really because my friend has an iphone 5 and it was able to hold an lte signal the whole time we were indoors inside a school building but I was stuck in 3G. :confused:

I think the problem lies that our phones tend to want to go to 3G when it detects a weak lte signal too bad there's no way to change that like when it was possible with wimax.
[Sprint HTC EVO 4G LTE] shook187:
I think the quality built on our phone is too good, that LTE can't penetrate through :D
[Sprint HTC EVO 4G LTE] morfinx:
lol :laugh:

I think unless someone convinces me otherwise in the next 4 days, I'm going to go with the GS3. I like the screen and the exterior design on the Evo better, but I would rather put up with a slightly less impressive screen (still good) than having to deal with the locked bootloader and LTE problems.
[Sprint HTC EVO 4G LTE] evo4ger:
yeah this is definately getting frustrating cause the phone is great other than this dumb 4g issue

for some reason im leaning towards the iphone :eek: and i hate iphones
[Sprint HTC EVO 4G LTE] morfinx:
:shudder:
[Sprint HTC EVO 4G LTE] digiblur:
Like I say, if I had it to do all over again I would have waited till the S3 came out instead of getting the EVO.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] celticking:
The htc evo 4g lte, unable to use 4g.

Hope mine works when they launch here in Los Angeles.

Seems to be software related though. The sg3 uses the same radio soc.

Sent from my EVO
[Sprint HTC EVO 4G LTE] morfinx:
No doubt, but when will HTC actually fix the problem? I don't want to pay for a feature NOW that I don't get until LATER at some unspecified time.
[Sprint HTC EVO 4G LTE] swaze:
No LTE issues at all. I can connect and stay connected regardless of where I move to in Baltimore.
[Sprint HTC EVO 4G LTE] digiblur:
Exactly my point. I called sprint last night to ask them about this issue but of course I got no where since I was not in that area anymore with lte. They said they had no known issues of LTE usage on the evo.

We need to get this on the news sites as I am sure they would have a hay day with the humor of a 4G phone that can't use a nice 4g signal in the area. Maybe then Sprint would notice.

Sent from my C64 w/Epyx FastLoad cartridge

---------- Post added at 06:10 PM ---------- Previous post was at 06:08 PM ----------

Sound like a broken record here.... You compared yours to another sprint lte device?

Do it and you will see a night and day difference in lte coverage.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] swaze:
The wife's phone connects with no issues. My speeds seem to be better.
[Sprint HTC EVO 4G LTE] waterbound:
I posted in s4gru the same issues I believe which I appear to be having. I thought things were looking up in and around the Baltimore areas in was able to test against another sprint 4g lte cell (gs3) which locked on and kept 4g while I saw a quick blip then just Evdo-revA. Also test were done right near a known completed lte site. I dont want to think there is a problem with the cell, it feels more like a software problem of connecting and maintaining a lte signal. I feel like I have had better luck with sense than aokp, jb etc but that may just be placibo effect. Who knows.

I feel like I am missing out, that its suposed to work but some minor tweak will fix the issues so I keep waiting. At some point I will have to start beating Sprints door down with complaints until its resolved either by updates or move on to another cell.

Last step, I will RUU and go back to complete stock and try again, replace or move on etc etc etc..

My signature gives my current details but I am starting to wonder if my coveted HB 1.12 may be a source of the issues.. I think I am 100% correct in believing the hboot has nothing to do with my radio or connection issues but feel like I am running out of ideas. I was one of the lucky ones, my CDMA was super fast and reliable while everyone else was having (and stll having) valid complaints. I read about thier issues and offered help when I could and enjoyed my 1.5-2.0 mb consistent DL speeds then all the sudden everything around here (for me) went to crap. My CDMA is poor now, not horrible but 200-300k average. Anyone else (duh) feel the same? I could really take advantage of that lte speed..
[Sprint HTC EVO 4G LTE] digiblur:
It's not your phone. Rooted evo, stock evo, and S3 in the same vehicle. S3 had LTE all over the place. The EVOs had it in some places but nothing like the S3.

We could do the evo radio dance and we could sometimes get LTE. Kinda funny as the day went on that we would ask the S3 user if 4G was here so we would know to do the radio dance.

I too was very skeptical of others saying the evo was crappy for lte. How can that be?! I bought a cool working phone! Comparing it to another LTE device quickly changed that skepticism.

If I had only the evo lte to play with in Houston I would have said the LTE network there was downright laughable. But in actuality it is pretty damn good.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] irishgreen:
Threads like these crack me up...are we expecting the release of a perfect phone? Of course some units are faulty, But to say there is "a bunch of people" is ludacris. I just went thru some threads n only found around 6-7 people complaining about lte drop. Another thing to remember..sprint lte is in its infancy..still kinks n service breaks to work out. I think I've seen just as many complaints about phone bending..is yours bent? Mine is no where near bending, even had it in pieces and tried to bend frame. I know about 5-6 people personally with neither lte lock or bending as I don't either. Phones have bad batches.. it happens don't complain get it replaced. Its the same in every phone thread..weird quirks..its tech haven't we learned by now..I have both the evo lte and the S3 and to be honest my evo gets and holds 3g/4g/WiFi way better than my s3..shyt half the time my s3 is roaming when my evo has 2-3 sprint bars. Steering someone away from a great phone ( in my opinion still the best phone on market) because of an issue for a Very Very small number of Evo LTEs out there( millions) is pretty stupid.

WANT THE BEST ADVICE OP? TAKE ADVANTAGE OF THE 14 DAY EXCHANGE! TEST YOUR OPTIONS!!
[Sprint HTC EVO 4G LTE] digiblur:
Haha... You sound like an Apple user.

I am glad to hear you have a special evo. Us little guys have the normal one that has the lte connection issues.

I will be bringing mine back to the store and swapping to a S3 when I have LTE in a few months. Unless of course they fix the radio by then.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] SysCrasher13:
This:

http://community.sprint.com/baw/message/480661#480661
[Sprint HTC EVO 4G LTE] theoner1:
If I were you I would try and provision my phone again with ##786# before doing the ruu. You never what surprise it would do. I remember back in the og evo days when folks have problem connecting to wimax, including myself and ##786# reset all of the phone data and make my connection better.

---------- Post added at 10:52 PM ---------- Previous post was at 10:49 PM ----------

Yup best advice ever!