[Transformer TF300T Q&A, Help & Troubleshooting] madalone:
hello everybody!

i got my tf300t two weeks ago and was a happy camper. i unlocked it as soon as i got home, installed cyanogenmod on it and was happier than a stripper with a stack of singles! but then curiosity stroke and i wanted to try the hydro rom and give twrp a whirl. in the process of installing twrp something went wrong and my device froze. i left it there for a good half hour and still nothing. after rebooting, my sweet sweet tablet would just show the asus logo. then i tried to boot my sweet toy into recovery but tt just sat there with the asus logo staring right back at me..i tried several times to no avail..i was sad..very very sad..so sad..i couldn't get the tablet in usb mode..i couldn't do the deed with my girl..so so sad..after looking around this and some other forums my suspicions where confirmed: no recovery console = no restore, no usb mode = no fastboot. i cried myself to sleep..ask my girl..she was there..

after a night full of abandonment failure and angst-driven nightmares i decided to get in touch with the asus tech support. i'm in the netherlands so i got this certain Michiel on the line. Michiel didn't know much. Michiel had to ask me (after i gave him my serial number and device model and of course, selecting the right menu option making sure the person i'd get on would certainly know what product they are supporting) what kind of product if was. twice. i politely (always be polite when you want something from someone!) asked what was the procedure in this case and informed him that i am aware of my warranty being void because i'd unlocked the bootloader. Michiel informed me that it was going to cost me 75 euro for sure (because that's their repair fee) and whatever it might additionally cost but they'd call me to inform about the costs before proceeding with repairs. Michiel reckoned that most likely there weren't going to be any additional costs since this was clearly a software problem. he then instructed me how to rma my product. Michiel did not log the call or give me a ticket number (i've had ITIL training..i know these things..) after submitting my request i received a confirmation email. the next day (19/09) it was picked up and away my limp toy went and left me full of rooting and customizing hopes! i tracked every single move my sweet sweet device made. it stopped in amsterdam first for some spliffs, bad blow and over-expensive hookers then it passed through brussels for a beer tasting and moved on to brakislava for i don't know, i wanted to say cheap hookers but that might offend some but then again people with a sense of humor are generally smarter. anyway, my beautiful sweet toy ended up in brno, the czech republic. from my previous quests for information i gathered that is where asus ships their broken toys to get fixed here in the ol'country. so i was happy. my device was in the land of broken toys and would be returned to me within two weeks, Michiel assured me.

last wednesday (25/09), i received an email from asus happily informing that my device was fixed and ready to be shipped off. oh the joy! the wait was almost over!!! i never heard anything from asus regarding a payment. i was a happy boy again. i could once more please my lady. i once again tracked my device. every. single. step. i was giddy when i saw it had boarded on its way from brussels at 04:03! and i was overjoyed when i saw it had arrived in amsterdam at 08:45! yesterday (26/09) at 10:25 my sweet baby arrived home! i ran up the stairs and into my room! as i the asus unlocker app finished downloading i installed it and ran it. as i ran it the power went out. the app reported an "unexpected error had occurred" and that their server might be unavailable at the moment. so the unlocker app needs internet to do its magic. you learn something new everyday i guess and no power = no internet..turned out there was a powerline broken further up the road that left over 2000 houses with no power yesterday here in utrecht..lucky me..hehe

there i was, with my repaired tablet, anxious to unlock, install cw recovery, root and install hydro but unable to unlock my device..my girl was lying next to me sleeping through my curses and snoring softly. i could take a chance and run to her place (10 minutes away from mine) and check if there was power there. she wouldn't be happy waking up alone in my place with a postit on her forehead saying "no internet here. i'm at your place." but i had to play with my toooy!! so i did. i went to her place. i stuck the postit on her left boob. i like boobs..anyway, at her place there was power! YES! so i tried unlocking again. got the same error message..and again..and again..you get the gist..

again i went off on a quest for information! found out that the issue might be caused due to the fact that under settings/about tablet/statusserial number = unknown. i read several times that a device wipe might do the trick. it didn't for me. some with the same issue and after rma say that they were able to unlock after a couple of days. i also went through the official asus unknown serial thread here.

i called asus again. got Michiel on the line again. lucky me. this time i said that my device wouldn't update and it just came back from repair. Michiel asked for the serial number. i asked where i can find it. Michiel said on the box. i said i don't have the box handy right now and if i could find it in my device (see what i was doing there?) Michiel didn't know. Michiel was as useless as the first time. Michiel asked me if he device is unlocked or rooted. i informed him that it had been before the repair but that it isn't now. then Michiel informed me that my serial number (notice Michiel hasn't my serial number) has been blocked because i rooted my device therefore voiding my warranty. then pretty much blew me off..

so, basically, because i unlocked my device once and it had to go in for repairs i'm not allowed to unlock it ever again?! what the hell?! i don't have to remind anyone here how much the tablet costs..

i then found ratchet at androidroot.mobi but on the 1st step (adb push mempodroid /data/local/) i get failed to copy 'mempodroid' to '/data/local//mempodroid': Permission denied.

so i searched and searched to no avail..last night..i couldn't perform in bed again..please help this desperate geek..and his girl..

thanks in advance!