yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] Anthonicia:
It really sucks that most people who have this phone don't have LTE yet. It makes an even lower number of people to ***** at sprint to fix it. So, if u are experiencing issues please let sprint know about it.

We don't have the numbers like iPhone users do, so when something goes wrong they try the oh we are unaware of that approach for step one. They can take their sweet *** time.

Hope its only software and not a bad solder or something like that. I want my s-off version, not a returd.
[Sprint HTC EVO 4G LTE] digiblur:
I am 99% sure it is a software/firmware issue.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] waterbound:
'Threads like these' but its 'very very small number of Evo LTEs' in the same paragraph..you just contradicted yourself, nice. In a way you are correct about the reply to the OP on taking the advantage of the 14 day policy for returns. My point that was missed by you in particular was service for me 'has' been great with CDMA. NOW its not and I realize that these cells are the same hardware and there are cases of bad batches, bad software, and cases of hardware going bad after a period of time etc etc etc. Because of 'threads like these' that I have been seeing since I owned the EVO LTE in late May, I have been aware the quality and service issues cross all areas. For the OP, I personally wouldn't worry about the cell bending etc as a decision factor but I would try the cell in the store if possible before purchase because the service issues in or around your area of planned use and or lack of 4g reception may prove to be a deciding factor for you. There are many 'threads like these' so take advantage and read as many and draw your own conclusions for your purchase. Even though you have the 14day return at your disposal, its a hassle you probably don't have time to fool with if you are like me.

---------- Post added at 11:49 AM ---------- Previous post was at 11:46 AM ----------

I will try that and appreciate the advice. Thanks!
[Sprint HTC EVO 4G LTE] P.Mobile:
My bm has the gs3 so I have had the chance to root it for her.. I tested both phones side by side and the EVO LTE wins in my book!! Dopest phone out for sure... It's blazing fast.. battery lasts all day with no problem.. screen is nice.. phone just feels rite in the hand.. gs3 feels cheap.. EVO all day!!
[Sprint HTC EVO 4G LTE] morfinx:
I've spent multiple hours in the Sprint store playing with both phones and liked the screen on the Evo better (brighter and more accurate colors). Unfortunately LTE isn't live yet in my area (though it should be soon), and by the time it comes live, it would surely be after my 14 day return period. So I want to make sure I have something that won't have issues with LTE to start with. As much as I love the Evo's screen, I cannot put up with bad LTE connections. Also the locked bootloader left a really bad taste in my mouth.
[Sprint HTC EVO 4G LTE] waterbound:
I agree. The EVO is a perfect size and the aesthetics are great. That is another great point for the OP, the overall size. For me, big hands etc, the cell fits nicely in my hand compared to other cells like the Iphone which is too small for me where as it fits my fiances hand better and my EVO is too big for her. The looks and the overall 'feel' and specs are selling points, they attract you to purchase then you experience your service quality and hopefully lives up to the overall purchase decision you make.
[Sprint HTC EVO 4G LTE] KERKEDAGAIN:
Here are a few workarounds I've found for a longer connection:

1. *#*#4636#*#* and switch the preferred network type to LTE, CDMA (keep in mind that if it's not connected to LTE, it'll probly just be a 1xRTT signal which is really slow)

2. ##3282# (requires MSL [requires root/MSL reader]), LTE record and lower your BSR Max Timer (I've used 6 and am currently using 3).

These

seem

to work pretty well for me. I've sat in the same spots, tested the stock values and have had it disconnect very frequently compared to the above modified settings. Also, to the folks with consistent connections would you please list your hardware version? May be interesting to compare..
[Sprint HTC EVO 4G LTE] leerage:
Have you actually had a chance to test LTE though? I think that's the main issue the OP is referring to. It seems the EVO has a harder time latching on and holding an LTE signal versus the GS3 and iPhone 5.

I haven't had a chance to compare my EVO LTE side by side with a GS3 or iPhone 5 but have noticed issues when going to a known live LTE site and not being able to connect (or takes a very long time) without power cycling the radio. I've noticed with the 2.13 update it has improved with LTE though, but apparently is not on par with the GS3 or iPhone 5.

Yes, I will agree with you the EVO LTE is an awesome phone and I would prefer it over the GS3 or iPhone 5. But as for LTE connectivity issues, I think HTC needs to get it straightened out with a software update.
[Sprint HTC EVO 4G LTE] shook187:
Funny how all of sudden this thread is becoming a Evo vs GS3.
[Sprint HTC EVO 4G LTE] waterbound:
I think its my fault since I indicated we used 'that' cell phone for testing. I should have said we used a Sprint LTE cell for comparison signal testing and maybe some wouldn't have gotten so butt hurt but the point for the OP is to obviously look into service functionality as a whole when choosing the cell.

But...the thread does say LTE problem in EVOLTE vs GS3. Typically I would ignore the threads but since I have recently completed some minor testing with both, I wanted to post results whether good or bad.
[Sprint HTC EVO 4G LTE] digiblur:
Don't know about you guys but I kinda bought the EVO LTE with the expectation that it would work in LTE areas.

No need to make it a S3 vs EVO thread. Compare to a hot spot, lg Viper, iphone, gnex, etc. You will quickly see the LTE issue.

I am well aware though that there will be goof balls that have to come strut their stuff. They will defend their broken phone to the bitter end since their purchase was the best one and all other phones must suck. Just have to ignore those as this problem is very real and had been confirmed by many people.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] roids87:
Myself, just acquiring LTE, am pretty disappointed with the transition from 3g to LTE. My roommate has been rock solid on LTE all day, he has the galaxy nexus. I get to my place, after being on LTE for a 12 mile ride, and it quits out. I toggle airplane mode, while in my garage, and LTE picks up and sticks. I get into my house, LTE drops, again I toggle airplane mode it picks up. It truly is pissing me off that it doesn't stay connected when your not next to the tower. While typing this I dropped LTE, cycled airplane mode and picked it up again. HTC/Sprint need to figure something out. How do we make this happen? I don't think going through sprint will do much more then piss us off.
[Sprint HTC EVO 4G LTE] digiblur:
Amazing how it is the same exact story over and over when compared to another phone. Thanks for posting this!

Really pisses you off that it is the phone and not the network. Imagine how many people have only an EVO to look at and blame the network.

Call up Sprint and tell them your story, and make sure you tell hem you have a gnex to compare it to so they can't blame the tower work and get off the phone with you. Demand they open a ticket. Make sure they give you a ticket number. Demand a discount later or phone swap to a working one if this is not fixed.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] jr71x:
At least you get lte...:-\:banghead:
[Sprint HTC EVO 4G LTE] roids87:
I'm definitely going to call sprint. I've been watching this thread since it was posted. I was a little iffy, untill I realised what was actually happening. It is 100% unacceptable. There is no reason why this should be happening other then poor coding. The processor/"radios" in the gs3 are the exact same as the processor/"radios" in the EVO.
[Sprint HTC EVO 4G LTE] parmend:
I live in the dfw area and my evo rarely connects to 4g . I have to put it in airplane mode and reconnect . The phone itself is a beast but the connection issue is a Thorne in my side .
[Sprint HTC EVO 4G LTE] KERKEDAGAIN:
Any feedback on my workaround advice? Been driving around for the past 2 hours and it hasn't dropped yet..
[Sprint HTC EVO 4G LTE] shook187:
Morfinx what ever you do dont sign a contract with the EVO. These babies could be had, for around $200 on craigslist. Get the EVO but keep your upgrade. You'll be in a win win situation.
[Sprint HTC EVO 4G LTE] digiblur:
Quoting S4GRU himself from his website:

[quote name='S4GRU' timestamp='1348804097' post='49872']

I will say that the LTE connectivity issues don't seem to be a problem on the EVO LTE until you use LTE side by side on it with other Sprint LTE devices (as both you and I have done, and many others in these forums). That is when the EVO LTE connectivity issues become apparent.

Otherwise, EVO LTE users are blissfully ignorant that there is a problem. They probably just figure that LTE is not yet deployed in their area, or when it connects automatically in one spot, but doesn't in the same spot the next day, they must think that Sprint must be testing service.

As most of you know, I don't know how many times (100's?) I have had to reason with EVO LTE customers who are mad that LTE is not working in their neighborhood, even though it is shown on S4GRU Maps and Sprint coverage maps. They think Sprint is just lying, when in reality, they just couldn't connect to it.

Robert[/quote]

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] morfinx:
Anyone wants to buy 3 new cases and a 4 pack screen protector for the EvoLTE? :laugh:
[Sprint HTC EVO 4G LTE] TheBundo:
It's pretty easy to unlock the Evo's bootloader. I did it with the latest firmware using the htcdev.com site
[Sprint HTC EVO 4G LTE] mexlos:
I'm a victim of having to do the airplane mode dance, it makes me pretty upset as the EVO LTE is otherwise a fantastic device and the crappy LTE is my only complaint. Unfortunately it's a serious issue...I mean our phones can't reliably operate on a network that makes up the very NAME of the device. It's not called the EVO 4G Airplane Mode LTE.

I can replicate this 100% of the time:

1. Acquire LTE signal (whether through the dance or because your EVO felt like it)

2. Search for "HD" on YouTube app (make sure "HQ on mobile" is NOT selected in settings)

3. Choose and play any YouTube vid with HD in the title and rotate your phone to full screen landscape.

4. Click the HD button on the bottom left, playback will stutter as it buffers the HD video.

5. Wait a few milliseconds. VOILA! You have lost LTE signal and are back to 3G.

6. Feel free to toggle mobile data on/off, your EVO will stay stuck on 3G until you cycle Airplane Mode on/off.

Can anyone else confirm this?

Sent from my EVO 4G Airplane Mode LTE

P.S. Enabling "HQ on mobile" SOMETIMES lets me enjoy a few seconds of HD video streaming on LTE. One time I was able to watch an entire (gasp) HD video clip, albeit a short one, but it dropped to 3G when I attempted a follow-up video.

P.P.S. Same results toggling HQ on YouTube vids being watched in the browser flash player.

P.P.P.S. I might start a new thread with this LTE test so plz don't flame me if you saw this post first.
[Sprint HTC EVO 4G LTE] morfinx:
I don't mean that. I meant S-OFF, which so far has not been achieved with HBOOT 1.15 or 1.19. New phones would come with 1.19, which may never get S-OFF. Who knows?
[Sprint HTC EVO 4G LTE] evo4ger:
so i walk into sprint with the intention of investigating this 4g issue and what do you know ...iphone and sgIII had 4g and then i walk up to the displayed evo4g lte and NO 4G on either of them! Sprint reps blamed it on coverage...yeah yeah yeah... my phone never picked up 4g either and i couldnt get the displayed evos to pick it up in the store. Its obviously a software/firmware issue cause my phone does pick up 4g just not as strong as other phones.

returning evo today...

on a side note when i was in a certain part of town i got a consistent strong signal of 10-12mbps!
[Sprint HTC EVO 4G LTE] digiblur:
Yep, this mentality is why it isn't fixed yet. It's getting passed around that its a new network and could be flaky as towers are brought up and down for testing/tweaking. I'm not denying this but just like you saw when compared to other phones you see the EVO LTE is a huge failure when it comes to acquiring LTE. Once it acquires it usually has no issues holding on to it like other phones.

This issue is really falling on deaf ears I'm sure, it needs to be brought to the attention of some of the main stream tech websites. Sprint/HTC might just notice it then.
[Sprint HTC EVO 4G LTE] LaloHigh:
I'm hoping Mr Urban Strata the HTC rep can clarify something on this thread on what's happening just like he did on the red bend software thread.
[Sprint HTC EVO 4G LTE] GoldenGlove:
The first option worked for me so far.

I knew there was a 4G signal in my neighborhood because I connected to it a few months ago when they were testing it out. After hearing that they were turning on the completed towers in Chicago on the 21st I was surprised that I wasn't able to get a signal. After switching it to LTE, CDMA it showed 4G immediately after doing so, and I'm in my house. I'll see how long it lasts and report back.
[Sprint HTC EVO 4G LTE] digiblur:
Take note if you flip it to LTE only you *may* not have texting or voice capabilities. Those use 1X.
[Sprint HTC EVO 4G LTE] GoldenGlove:
Really, hmm. That's nice to know. I just put it on LTE, CDMA, not LTE only... I'll test it with text messaging and voice calls later.
[Sprint HTC EVO 4G LTE] LaloHigh:
I had a buddy come over to my place with his sgs3 and sure enough he had 4g and I didn't. I called HTC support and they said I had a bad sim card, that I had to get a sim card replacement from sprint. Then I told her that its sprint and that this phone doesn't have a sim card. I had her go pull one out of the shelf so she can verify that this phone doesn't have a sim card (ridiculous). After speaking with her manager she said that It's sprint ends having problems with provisioning this HTC device to connect to 4g properly. Blah, stuck in the same boat there blaming each other side with the problem.
[Sprint HTC EVO 4G LTE] subhumanderelict:
Actually, the EVO LTE does have a SIM card so it can access LTE (a GSM technology), but it’s embedded into the circuit board. It’s more of a SIM “chip”. In any case, I doubt the problem lies with that.
[Sprint HTC EVO 4G LTE] digiblur:
A thought I had was maybe it has something to do with the LTE record list in the ##DATA# screen... possibly a poor implementation to scan for LTE when it hooks up to the 1X BSID its supposed to trigger a scan. I remember reading the EVO got delayed due to an LTE connectivity issue they found in the lab. They went ahead and pushed it through and said it could be fixed with an OTA update later. They kinda fixed it but that's it. I hope that now they have enough LTE towers so they can do some real world testing and correct this software issue.

Question is... how high is the priority? Probably not very much. Will it ever get fixed? Dunno. There's probably not many tickets/calls generating enough "noise" yet as the reps keep filtering them from being opened saying it's the new network.
[Sprint HTC EVO 4G LTE] ipclark1:
I hate dogging this thing. I'm not a complainer. 9 pages of silence until this. Buddy just stopped by with S3...LTE IN the whole house, I have to go almost half a mile away. I can upload/send both of our open signal screen shots if anyone is interested. Sucks...
[Sprint HTC EVO 4G LTE] mexlos:
All of you guys who DO get LTE, does streaming an HQ YouTube video kill your LTE signal near-instantly?

I can't be the only one who loses LTE the moment I try to stream something...

Sent from my EVO
[Sprint HTC EVO 4G LTE] digiblur:
You might be on the edge of the signal. Go into your settings, and about, signal, and blah blah. Look for the lte signal strength. You can't go by the bars on the phone for lte, the bars only show cdma.

Post the signal numbers.

Sent from my C64 w/Epyx FastLoad cartridge

---------- Post added at 01:16 AM ---------- Previous post was at 01:14 AM ----------

From Another forum... Bam.!

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] mexlos:
Here you go my man. Please translate. ;)

Sent from my EVO
[Sprint HTC EVO 4G LTE] morfinx:
Give this page a read:

http://rootzwiki.com/topic/25921-this-is-why-your-verizon-nexus-signal-sucks/

But I'll quote the relevant section:

RSRP:

Reference signal received power (RSRP), is defined as the linear average over the power contributions in Watts of the resource elements that carry cell-specific reference signals within the considered measurement frequency bandwidth. Used to measure the signal of your LTE (GSM/4g) connection. In short, it's what's used to determine the best cell tower your LTE device can connect to at the given time. Anything below say -80db is considered pretty good and you're pretty close to a tower. -80db to -90db is average what you should expect most of the time. -90db or above and you're probably in an "extended network" area for LTE and getting close to a likely handoff. -105db and above you would be likely to see a handoff to 3G if your signal does not get better.

Throughput for your connection measured with LTE is estimated to decline between 30-50% if your signal goes from -75db to -90db for RSRP. Above -95db and your throughput dramatically drops. At around -108db and worse, your throughput for download drops to nearly 3G rates or worse. Note that this doesn't exactly represent how strong your signal is, just the potential of how efficiently it will send that data.
[Sprint HTC EVO 4G LTE] digiblur:
Yep, looks like you are on the edge, which is why it is causing the hand off. I bet your tower than you get 1X/EVDO from does not have LTE activated yet and you are picking up LTE from another location.
[Sprint HTC EVO 4G LTE] mexlos:
Wow! Thanks for the information, that's incredibly informative!

Glad to know that I just have a weak signal and my EVO isn't solely to blame. :)

I'll keep a more informed eye on my signal strength and see if it improves in the coming weeks.

Sent from my EVO
[Sprint HTC EVO 4G LTE] digiblur:
In this situation, nope. It is to blame in other situations, probably many you don't know about though since you see the 3G icon instead of what is really there ;)
[Sprint HTC EVO 4G LTE] Steve5400:
So my wife is due for a new phone soon. I'm stuck with this evolte. Any ideas on how I can convince her to get the gs3 and then trade me? I am tired of doing this lte airplane thing...
[Sprint HTC EVO 4G LTE] shook187:
I personally pay the bills, so I get the picks of any phones or upgrades available on my family plan.
[Sprint HTC EVO 4G LTE] swaze:
Go get a new phone and profit then.
[Sprint HTC EVO 4G LTE] digiblur:
Debating doing something like this. Have one line ready for an upgrade. Thinking of doing the $50 thing on black Friday for the S3.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] nym27jrey:
You cant go wrong with either phone. I personally prefer the evo and I have both phones
[Sprint HTC EVO 4G LTE] digiblur:
You only go wrong with the EVO LTE if you want to use it for LTE, otherwise it is a great phone. A little less in the rf coverage characteristics than others but not by much.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] b85chevy:
Just to chime in, we are on our 4th EVO LTE, Sprint keeps replacing them because they believe it is hardware failure. None of them have been able to get LTE and hold it for more than 2 minutes.
[Sprint HTC EVO 4G LTE] shook187:
How are you going about replacing them? TEP? Some kind of return policy with a retailer? When will they give up and give you a galaxy s3?
[Sprint HTC EVO 4G LTE] digiblur:
Exactly what I am going to do of this isn't fixed when the first tower goes online in my area. Swap swap swap then gs3.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] morfinx:
Hi folks, I got a little bit of an update. I went into the Sprint store near me today, and sure enough the GS3 display units had LTE but the EVOs did not. Granted, the signal was pretty poor (-110 db RSRP), but the GS3 did have a lock.

I talked to one of the techs and he told me that they are aware of the problem, which is related to hand-off between 3G and LTE. Sprint is working with HTC on an update to fix it, but he doesn't know when HTC will release the update.

The question is now, come Monday, should I get the Evo and hope they release the update soon, or just go with the GS3?
[Sprint HTC EVO 4G LTE] 2k4mach:
only problem with that is you can ask 10 sprint employees and get 10 different answers so who do you believe.
[Sprint HTC EVO 4G LTE] shook187:
Morfinx. It looks like your heart is set on the EVO. Why don't you just pick on up, cash, with no contract commitment ? They're going for pretty cheap money on eBay. Get the EVO, see if they sort out the problem. If they don't, just sell it for a minimal loss and pick up a new super phone on contract.

As a matter of fact, I have a mint white one I could sell you for $300 :D
[Sprint HTC EVO 4G LTE] digiblur:
I have never had a rep at the store or on the phone be very truthful. Just take it as rumor. Only ones I have believed are the network operations guys/gals. You can easily tell by their language that they know what they are talking about.

Last time I was in the store for my data not working he told me they had a tower down. I asked him, that one tower covers the entire metro area? He didn't know what to say at first . Then he went on to say they were switching out the wimax equipment that never got activated for LTE and that was why it was down. Righhhht. So many wrongs with that statement I didn't know where to start... I just looked at him and laughed.

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] neoshi:
So I.guess we should barrage HTC with this issue
[Sprint HTC EVO 4G LTE] digiblur:
Nope, HTC could turn the cold shoulder to you. You pay Sprint, you bought the phone from Sprint, they are obligated to allow you to use the phone as it was intended and sold to you. Call them and push through to the folks who will open a ticket. Do not let them tell you its new network thing. You will have to tell them that both the iphone and S3 work fine side by side with your phone sitting on 3G. Get the ticket opened. That's the only way any noise will be made. If a ticket is not opened, then your entire phone call is a waste.

The only other thing that would make some noise is for the main stream cell phone tech sites to pick up the news and do a good write up on the issue. They too would have to compare between the S3 and/or iPhone5 side by side otherwise Sprint would use the cop out of the new network testing on their press response.
[Sprint HTC EVO 4G LTE] morfinx:
I see what you did there :D
[Sprint HTC EVO 4G LTE] digiblur:
Get the S3... You know you aren't going to like it with its ability to hook up to LTE all the time. You'll then have to trade me for my Evo w/otterbox defender case. Ha!

Sent from my C64 w/Epyx FastLoad cartridge
[Sprint HTC EVO 4G LTE] loujennings4:
Ok so I have a ticket logged and they are sending me to my local Sprint Store, will they check to see if my phone is rooted and say that's the problem. I have s-off and don't want to take it in if they are going to blame my lack of 4G on being rooted
[Sprint HTC EVO 4G LTE] corcgaigh:
You can use regaws boot loader customizer to make it seem like you are S-ON locked.

I'm sure if they know your rooted/unlocked they will blame that