yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] coquipr:
several weeks ago I went to gamestop where i bought my prime and exchange it. ok the story is that I bought the extended warranty on it and the prime I had was not giving me much problems so I was riding it out. how ever my wife by mistake broke my hdmi port so i decided to go and exchange since i had the extended warranty. so i went in and ask the manager to please exchange to the infinity or put my money in a gift card he said was not able to because they had the prime in stock. so he went and gave me a new prime and gave me a new warranty for free. so on my way home i decided to stop at a different game stop. talked to a manager and went back and forward for almost an hour it was not till I said what I'm going to do with this thing since i don't want it and is brand new in a box and i refuse to open it to test if it is good or not and the horror stories of rma and last when I said I was contacting corporate since he was not been helpful in a very respectful way that he agreed to exchange my tablet since it was new for a infinity. that was Saturday and on Tuesday he called me to go and pick it up and went and renew my warranty again for free for another year. so guys don't give up on this it will not be as easy as amazon or best buy but it can be done.
[Asus  Eee Pad Transformer Prime] Moothead2:
That assumes we took out extended warranty, which most of us didn't. They'll do sweet FA themselves and tell us to take it up with Asus. Glad you had some success though :).
[Asus  Eee Pad Transformer Prime] coquipr:
I usually don't buy warranties but for this one I was unsure so I did and it came handy. Hope more people get lucky and get it swipe out.
[Asus  Eee Pad Transformer Prime] krispy521:
Bentear, I sent you a PM for the supervisor's name.
[Asus  Eee Pad Transformer Prime] g1xx3r:
I too would like this info..Thanks.
[Asus  Eee Pad Transformer Prime] micaman:
As I recall Demandarin had a Gamestop Prime that he managed to get refunded. I dont know if the refund came from Gamestop or directly from Asus but its worth a shot to send him a PM and ask what steps he took to get it done.

Best of luck!
[Asus  Eee Pad Transformer Prime] krispy521:
I already tryed that and got no response.
[Asus  Eee Pad Transformer Prime] digimuzik:
GameStop purchaser here, too, requesting contact info. Thanks!
[Asus  Eee Pad Transformer Prime] tomh1313:
Email addresses Amazon returns

I got my email addresses from a consumer website. XDA is giving me a notice that new members cannot post outside links until they have made like 10 posts. If you want info, just email me --- tomh1313@gmail.com and I will gladly send it. I did a lot of Google searches looking for Asus contacts. This seemed like a legitimate site and so sent him an email as well as Asus contacts of course. 2 weeks and no reply from anyone. His site says it may take weeks before anyone answers. Too impatient/ I have gotten 50 pound ulcer from the wait. JK. Could anyone who got or heard about Amazon refunds give me as much information as you know. My wife, works in a negotiation position at work, called Amazon and got a supervisor. Was told the best they would do would be a prorated refund, $120.00 off my cost. Tablet is 10 months old. Any Amazon success stories please help with info. We are all stuck in this mess together.
[Asus  Eee Pad Transformer Prime] krispy521:
Well here's my update: I was working with a gamestop supervisor from the 1-800 number for about a week. It turns out that he couldn't do anything for me since I purchased the POS in a store and not online. He did put me intouch with my local district manager who is now working on talking to the right people to get this thing exchanged. But other than that, I am having no luck.
[Asus  Eee Pad Transformer Prime] demandarin:
Sorry. I got refund from Asus directly.
[Asus  Eee Pad Transformer Prime] krispy521:
Wow you are lucky. I wish I could get my money back somehow for this POS. Gratz man.
[Asus  Eee Pad Transformer Prime] Moothead2:
Can you please tell us how?
[Asus  Eee Pad Transformer Prime] Scoop3:
I'd love to know as well :D
[Asus  Eee Pad Transformer Prime] krispy521:
So here is my update: It seems that I just keep getting my hopes up and then hitting a brick wall.

1. I have tryed with a random supervisor at the 1-800 number. Seemed like he was going to do it but then just put me in touch with my local district manager.

2. I just called the supervisor that Bentear had luck with and was told that since I didn't buy it online at Gamestop.com, she couldn't help me. WTF really. Why is there a difference wether I got it at the store or online.

3. Now my only hope is the district manager. I just called him and told him about the store vs online thing. He told me that is BS. Hopefully he can make something happen or I think I'm running out of options here.
[Asus  Eee Pad Transformer Prime] krispy521:
So has anyone other than bentear been able to get Gamestop to exchange their Prime? I'm still waiting for the District Manager to call me back with an answer from the person who is incharge of Gamestop tablets. He agrees that it doesn't seem right that calling the 1-800 number will only help you if you purchased the tablet online but not in the store.
[Asus  Eee Pad Transformer Prime] tomcat420m:
I Called up the Supervisor at the 1-800 #, I explained to her the issues that i have with my Transformer Prime tf201t Tablet. As well, explained that i was told to talk to her, that she has exchanged others for the tf700 (Infinity). She Pulled up my order, and said she will have to talk to her Boss, and she will get back to me later that day, or the next morning. I didnt hear from her the next day. So i called later and found she was in a meeting all day. I did call today, and left a message on her voicemail. She called back not even a hour later, and said this is what they will be willing to do. Is exchange it for the tf300. I then asked about the Infinity, and she check up and said that she will be willing to do that as well. She said i will be receiving a ups return label for my Prime. Once they have confirmation i have shipped it, she will then Overnight ship the Infinity to me. So i am just going to wait for the email as i just got off phone with her and she said it will be about a hour cause person is on lunch that will do it.

I Will update as soon as i do get confirmation that I get the return label, and that it is getting sent.

Great Props to Krispy521 for starting thread and providing the 800# with supervisors name, and Bentear for confirming that they replaced it. Thank you guys!

UPDATE:

About a hour and a half after i got of the phone with the supervisor, about the time she said i would, i got a email with the UPS return label. I Printed it out, went to UPS had it shipped.

I called her back up and she said she appreciated i was right on top of getting them the information. She said as soon as it shows up online, they will release it, as its already ordered, and waiting for it to be released. Probably first thing in the morning it will be done, & when sent i will get a email with tracking number. and will be Over Nighted, Should be here Friday if it does go as she says, Just keeping my fingers crossed.
[Asus  Eee Pad Transformer Prime] Moothead2:
That's awesome! Glad people are getting somewhere with this.

I was wondering if someone would be willing to ring them up on behalf of myself as living in the UK makes it nigh on impossible to do anything other than email them online and then have a generic email sent back. I have the receipt still so it shouldn't be an issue in that regard and I'd even be willing to pay for return shipping myself. I'd be grateful even if you just gave the rep a ring and told them my email address so I could talk to her directly instead of some chump who just copy-pastes the correct generic response to the email enquiry.
[Asus  Eee Pad Transformer Prime] hotshot545:
replacement

Does amazon replace tf201 for tf700's just like bestbuy is
[Asus  Eee Pad Transformer Prime] krispy521:
Not sure. You could check the amazon thread.
[Asus  Eee Pad Transformer Prime] tomcat420m:
UPDATE!!

I received my order # , as well my tracking #, will be here tomorrow 10/19, coming from Texas airport last it was scanned. So it did work. Thanks to you 2 your guys help again. As well as a Huge thank you to Gamestop, & that supervisor, as she was real nice about getting this resolved & keeping me happy. I could tell that was their focus. I was leary buying something like that through them, but I am glad I bought through gamestop.

NOTE:

BAD NEWS TO REST WANTING TO EXCHANGE PRIME FOR INFINITY AT GAMESTOP. The supervisor that exchanges them, Told me she knows, that words getting out that they are exchanging, but that I WILL be last one as it's costing Gamestop to much money.

I am hoping for your guys sake, she was just saying that, but she sounded serious about that. But like I said it seemed that our happiness is their objective.

From my Swagged Out 3VO using XParent Blue Tapatalk
[Asus  Eee Pad Transformer Prime] krispy521:
Well that is awesome that it worked for you but it does blow for the rest of us that they are going to stop doing it. I don't see how they can say they are lossing money since they will just send it back to Asus for a credit. We just have to get them to be the middle man for us because Asus refused to recall this junk.

I am still hopeful that the district manager will help me, but he is still waiting for an answer and he is my last hope.
[Asus  Eee Pad Transformer Prime] junrider:
Yeah, the only thing they are losing is shipping charges... Maybe offer to pay for shipping if they wont budge.
[Asus  Eee Pad Transformer Prime] tomcat420m:
That's what I thought to. But if they didn't recall it can they get their money back?

Wow you still haven't heard back from the DM. That's crazy. Have you tried calling the DM back.

From my Swagged Out 3VO using XParent Blue Tapatalk
[Asus  Eee Pad Transformer Prime] krispy521:
Oh trust me, its not like that. The DM is awesome. We have spoke a number of times. He just waiting on an answer from a very busy corporate person who is also on vacation right now. I'm sure I will hear sometime next week.
[Asus  Eee Pad Transformer Prime] tomcat420m:
That's good. I hope they will take care of it for you. They should, regardless you got it in store or online. You bought through their company, because they shouldn't do for some not others. Good Luck :)

& thanks again for the info & starting this thread. If it wasn't for you or bentear, I wouldn't have the Infinity now.

From my Swagged Out 3VO using XParent Blue Tapatalk
[Asus  Eee Pad Transformer Prime] krispy521:
Enjoy it you lucky bastard. Ill be thinking of you as im crashing and rebooting.
[Asus  Eee Pad Transformer Prime] tomcat420m:
Lol, I am totally shocked that i was able to. Never lucky, if it wasn't for luck i wouldn't have any. I am still going to help anyone out, if they need it, how i got it and that, cause its not right some get it then others don't. She had that one request that i put it out there that their not doing it anymore, I did, a small request for replacing my 7month old tablet for a brand new one.

Sent from my ASUS Transformer Pad TF700T using Xparent Blue Tapatalk 2
[Asus  Eee Pad Transformer Prime] WolfenAce:
Has anyone else had luck with Gamestop in store purchases without the extended warranty?
[Asus  Eee Pad Transformer Prime] krispy521:
Sorry guys that i couldnt update earlier because i was in training all week. On Monday i got the call from my local district manager. Turns out that he is now my hero. I got my new infinity that day.

Now for the bad news. He did tell that he only did the exchange because i have been waiting for an answer so long and that this would probably not happen again. At this point they are not sure how the return will pan out with asus and they may get stuck with the costs. Gamestop hasnt been selling asus products as long as best buy has so they do not have the same power as bb over asus.

Good luck to those that are still trying.
[Asus  Eee Pad Transformer Prime] tomcat420m:
That's great krispy. I'm not the only lucky bastard now, lmao. Glad it worked out for you. :)

Sounds like they are going to be strict on exchanging them now.

From my ParanoidAndroid 3VO using XParent Blue Tapatalk
[Asus  Eee Pad Transformer Prime] shaji8888:
I have severe problem with my WiFi reception. I am in Slovakia. Very poor customer support. Sent for repair. No change. My email is :

shaji0000@hotmail.co.uk
[Asus  Eee Pad Transformer Prime] htcplussony:
Well after the Jelly Bean craz have settled, the Prime returning threads is back up at the top.
[Asus  Eee Pad Transformer Prime] unboostedzc:
anyone else have any luck with GS on any of these?

i spoke to two store managers who spoke to their district managers. both came back with the same thing, that asus wants us to contact them directly for a RMA and that GS wouldn't be getting credit for the units if returned.

i ended up RMA'ing with Asus for the wifi/bluetooth dropout issues and stuck screen pixels. turnaround for the RMA was 2-3 weeks. the screen is fixed but the wifi/bluetooth dropout wasn't even addressed or offered a fix for (other than "relocating" the internal antenna). so now i guess i'm right back to where everyone else is with the issues.
[Asus  Eee Pad Transformer Prime] SeZMehK:
I too am curious if anyone was able to return it to Gamestop for an exchange for the Infinity lately. I believe I bought my Prime back in March and I and getting close to the end of the 1 year warranty. I got to find my receipt and box though... :(
[Asus  Eee Pad Transformer Prime] jismail:
I pursued this via the ASUS customer support team and the GameStop Customer Service team where I got as far as the district manager who flat out told me they were not swaping them out and have never been authorized to do that, and the only recourse I had was to use the ASUS RMA process to address any issues I have. He said GameStop as a retailer has no obligation to do any swap outs due to ASUS hardware issues.
[Asus  Eee Pad Transformer Prime] krispy521:
You have to find your box and receipt and the Prime has to be in perfect condition. If you can find the box and receipt and it is in perfect condition, call and get a hold of the district manager in your area. That is your only hope.
[Asus  Eee Pad Transformer Prime] SeZMehK:
Well, looks like I might be better off selling it on eBay... If I go through with it, should I get an infinity or wait?
[Asus  Eee Pad Transformer Prime] nyijedi:
Replacing this POS with another Asus product is absolutely insane, IMO. Get a Nexus 10.
[Asus  Eee Pad Transformer Prime] gator365:
I didn't have any problems with mine, but I would stear clear of ASUS tablets as well because of their I/O performance and how the handled the whole prime fiasco.
[Android Q&A, Help & Troubleshooting] Undeception:
Is there any way to "teach" Android to recognize the characters not displaying in the attached image? Unaccented characters always display fine, but most accented characters show up as a rectangle. They display the same way in the stock browser, Chrome, and Drive, so I suspect it's system-wide.
[T-Mobile, Samsung Galaxy SIII] aqzgr8estballer1:
Hey,

I am wondering if the same rooting processes work after i install T-Mobile's newest update via KIES that came out on Sept 10,.I think its called T999UVALI5

The reason is because when I re-rooted my phone after T-Mobile's first update (the update that removed universal search), the phone was laggy when in recovery mode and when deleting programs in titanium backup.

If anyone has re-rooted with the new update, can you tell me what root method you used and if it is laggy in the same respect as mine was?

Thanks a lot for your help
[T-Mobile, Samsung Galaxy SIII] aqzgr8estballer1:
does anyone know anything about this?
[T-Mobile, Samsung Galaxy SIII] Aerowinder:
Hasn't changed. I have the needed tools in my signature if you are looking for them.
[Galaxy Note 10.1 General] t-rust:
Fry's is giving away $100 gift card if you guys buy galaxy note 10.1 16gb from them.

http://www.frys.com/ads/page4
[Galaxy Note 10.1 General] ugotproblemz:
Wow...so smart of them...prolly cant even price matching it..
[Galaxy Note 10.1 General] mitchellvii:
Damn wish I had known about that.
[Galaxy Note 10.1 General] aimfire72:
Wow, thanks for the tip! I was actually going there today to get the 32gb version, but think I'd rather get the $100 with the 16gb!
[Galaxy Note 10.1 General] mi7chy:
I think they meant $100 gift card for 32GB because page 16 shows $50 for 16GB.

http://www.frys.com/ads/page16

(lower right)
[Galaxy Note 10.1 General] blopez24:
this sounds good best buy should match it. I was thinking of buying one this weekend so I hope best buy will match ot either by giving me 100 gift card or reducing it 100.

Sent from my LG-P930
[Galaxy Note 10.1 General] wingzero2085:
I don't know what ad that is, but my Fry's (Roseville, CA) had the $100 gift card for the 16GB model today's weekly ad (which that page is not from) -- and it's correct, because my husband just bought one and got the $100 card ;). I almost wish I'd waited, as I paid full price for mine at BB. Ah, well!
[Galaxy Note 10.1 General] TX-Brad:
Wow!

Printed the Fry's deal, took my receipt and the print out to Best Buy...I bought 28 days ago.

Showed the Fry's deal to Customer Service who didn't know what to do. He called the Manager over for me to show to him.

Manager called my local Fry's to confirm stock, then came back and said he couldn't simply give me a gift card for $100, but what he would do is return the Note from the receipt, and resell it for $100 less; so $399.99.

Walked out 20 minutes later $108.25 richer (got the tax savings too)!!

Love Best Buy!!!

:good:
[Galaxy Note 10.1 General] mi7chy:
Anyone have any luck getting the $100 with the 32GB? I'd pick up a 2nd one .
[Galaxy Note 10.1 General] TonyBigs:
Score! Only applies to the Dark Gray model though, not the White (or so said the section manager).
[Galaxy Note 10.1 General] 613BulletProof:
hows their return policy
[Galaxy Note 10.1 General] mitchellvii:
Unfortunately we dont have a Frys locally and I believe that BestBuy only price matches with local brick and mortars :(
[Galaxy Note 10.1 General] t-rust:
Wow TXbrad. Grats..

I tried to get a price match at 2 bestbuy stores around my area, Bellevue & Issaquah. Sadly, the managers couldn't do the price match since it's a promotional offer.

Oh well, maybe I should call other stores to find out.

Any success in WA area?
[Galaxy Note 10.1 General] aimfire72:
Yup, just left Fry's - got the grey 16gb with the $100 gift card! They wouldn't let me use the card for this sale though, was worth a try, lol. No problem though, I'll probably blow it within a week, ha. :)

---------- Post added at 05:43 PM ---------- Previous post was at 05:41 PM ----------

Nah, I asked and deal is only for 16gb, grey.
[Galaxy Note 10.1 General] blopez24:
just got back from best buy got my note 10.1 and 100 gift card with 18 months no interest. . They matched the frys offer so I'm gravy baby.

Sent from my LG-P930
[Galaxy Note 10.1 General] mitchellvii:
Too bad Bestbuy requires the competing store to have a brick and mortar location in the same city. No Fry's in Charlotte, NC :(
[Galaxy Note 10.1 General] tenderidol:
This is a great deal for the SGN10.1. Even at day 3, every store within 100miles of me still has them in stock which reflects the demand in general. If the same deal were for an iPad -even with a "get $50 gift card"-, every store would have been out in minutes based on past Fry's promotions.

Of course, they don't know what they are missing, but that's exactly the point, despite all the Samsung ads featuring the SGN line. May be few of us should setup a tent in front of Fry's locations for free demos.
[Galaxy Note 10.1 General] mitchellvii:
The fact most reviewers made the SGN10.1 to be a worthless POS didn't help either.
[Galaxy Note 10.1 General] TonyBigs:
When I bought my Note, there was an iPad guy looking at the 10.1 Note and he seemed impressed. I've used WACOM-equipped Windows tablets for years so I could really zip along and show the usefulness of the pen.

---------- Post added at 05:42 PM ---------- Previous post was at 05:37 PM ----------

They don't know what they're reviewing, they probably haven't used a pen of any kind for years.

The Note 10.1 is the tablet the Lenovo Thinkpad *could* have been. No love for N-trig here.

---------- Post added at 05:47 PM ---------- Previous post was at 05:42 PM ----------

Fry's isn't helping. My local Fry's did something kind of silly: The demo unit of the Note 10.1 was next to a grouping of the Samsung *players* away from the other tablets. If one only went to the tablet section one would never know that the Note 10.1 was even there and my local Fry's has all three versions in stock!
[Galaxy Note 10.1 General] aimfire72:
Spent!

Checked out a different Fry's tonight and they had both the official Samsung book cover case and the universal dock.

- case: $60

- dock: $35

Case is kinda a rip-off, but really nice...

Some nice "free" accessories. :)
[Galaxy Note 10.1 General] z31k:
When does this sale end?? I may pick one up tomorrow... :)

Only if I can get it from best buy... I'm not to comfortable with a 14 day return policy plus restocking fee...
[Galaxy Note 10.1 General] tenderidol:
Apparently, it ends on September 20th.
[Galaxy Note 10.1 General] z31k:
Thanks.... :o
[Galaxy Note 10.1 General] AndroidAble:
Bought my note on 08/16/2012 at BB. Took my receipt into the same location on 09/15/12 with the Fry's ad ready on my phone. They ended up returning my original purchase and reselling me the unit at $399 with a $100 gift card. I orginally intended to return the unit and purchase from Fry's, but had some concerns about getting a bad unit with light bleed or who knows what, so I was happy that they were willing to match the promo. Fry's is a good 45 mins away so I was happy to not have to take a long drive. I have already purchased a case and the bigger stylus pen online. When they arrive I will return them to the store to get the credit applied to my credit card and use the GC to re-purchase. I owe this post for getting my note for $100 cheaper. I already felt great with the GN at $500, but at $400, I am super stoked. Can't believe I got the tablet I have been waiting for for months for only $400.

Thanks guys.
[Galaxy Note 10.1 General] blopez24:
Im with you im loving my note.
[Galaxy Note 10.1 General] Nefariouss:
They gave you 100 off and 100 gift card? Nicely done I must say.
[Galaxy Note 10.1 General] voxano:
Best Buy matched the Frys promotion for me, too. Thanks OP!
[Galaxy Note 10.1 General] jeggen:
I went to my local BB to ask about the price match. There isn't a Fry's anywhere near us (Omaha) but they still said they would match Fry's since it's listed as a competitor in their system. Once they agreed I explained the deal and the guy told me they wouldn't do it. They would match a lower price on the device but can't match an add where you get a gift card with the purchase. They would do this if BB offered that deal, but not a competitor. So maybe try your BB and you might luck out! I might go back since others have gotten them to match the gift card deal the only other problem people had was with not having a local Fry's store, but my BB doesn't seem to care about that.
[Galaxy Note 10.1 General] DarkPyroGuy 09:
Gonna try this at a best buy up in MN, if it works great!!
[Galaxy Note 10.1 General] Blueback22:
Not quite gave $100 off and then sold him a $100 gift card. He still paid $499, but walked away with a note and a gift card. My BestBuy did the same thing today.
[Galaxy Note 10.1 General] blopez24:
Same thing was done for m3
[Galaxy Note 10.1 General] z31k:
Couldn't get any of the BBs to price match, And the Bestbuy that would was sold out.. =-\

Picked the last one up from frys last night... I may just sell the gift card..