[Galaxy S III Accessories] SSHGuru:
How things are.

ZAGG has the "first to market" advantage.

Do you know they ship 50,000 orders a day to people? They are huge. They also buy up small companies frequently. Why? Probably to keep their market share.

People ask me why there is no squeegee in our packages - ZAGG has the patent. How much do you think per unit SGP, and all the other big companies pay ZAGG?

Small companies could be sued out of existence or "bought".

When I enter a business I make it my goal to know everything about it. I've been an attorney for over 20 years (non practicing now except as an arbitrator). I was a trial attorney - so I'm not scared of stupid lawsuits however I'm not stupid either. I am developing my own concept for getting the liquid and bubbles out.

I know everything about cheap Chinese made cases. I know how the Kiosks make all their money.

And I'm obsessive about quality. I'm one of those people who notices the smallest things and they irritate me. Our protectors are great but not perfect. Trust me when I say I'm working on it.

ZAGG and any other company that tries to cover the whole screen of a curved piece of glass will peel. We leave room so the peel is very slight and won't come off.

My cases for those who have bought them are made nearly to perfection. The factories I use probably hate me but I get a good product out. There is no room for error.

Customer service - the most important thing besides a good product. Think of Dell - they sold tons of fairly standard computers - however the customer service was out of this world. They outsourced the customer service and now they are a shell of what they used to be.

Think of Gateway - when I saw them building giant stores I said "fail" immediately. They had a good name and reputation but they were no different than the other 20 companies making PC's. When you walked into one of the massive stores you heard crickets.

Apple nailed the store concept - it will never be done better. You walk in to a crowded store full of people who will pay anything. The support staff is abundant and they come up and ask to help you. You can check out with one of the staff anywhere in the store. And the support is fantastic.

Google's Android ecosystem can be fixed. However Google needs to put their foot down and fix it. They need to take control of the base operating system and update every device themselves. They can leave the rest of the bloat and stuff alone. If companies can't cope then they can't use Android.

What's a no brainer way to build a successful cell phone manufacturer? Stock Android - no bloat, high resolution, fastest processors and memory. Every person on this board would buy that. Samsung is the closest to that.

Anyway I can write for hours.

The only way a company like mine can succeed is to make the public aware of them. I want to thank everyone here for suggestions and reviews.

Scott

CEO

DBACases, Inc.

PS - Leave more Amazon reviews ;)

---------- Post added at 02:47 AM ---------- Previous post was at 02:39 AM ----------

To ship a box USPS is going to be around $2.00 every time - basic first class in the U.S. I use a large fulfillment center that is centrally located to ship everything. They store, pick, and pack every order I send to them. That is the handling charge I add and trust me it barely covers it. Actually for every product you order it costs me more (but I'll accept that :p). To figure out what it cost for every international order is a nightmare. We use $11.50 which is the average of what most other companies charge. Sometimes it's $9.50 sometimes it's $13.50 or higher. The location of my fulfillment center gets our packages on average anywhere in 2 days.

You can visit USPS and get rates by putting in your information - choose package (box).

I can pay more and use UPS but I'd have to pass those costs on and I don't think you want that.

I would love to have tracking information. I have international orders that vanish. I had someone in Canada get their package along with another bound for Australia. I contacted that person and told them it was headed their way again but would probably end up in the UK.

Scott