[Galaxy S III Accessories] SSHGuru:
I tried an SGP last year and thought it felt like plastic. The new ones may be better but I haven't heard any brand that feels like ours. I'd like to know if you every test ours against the SGP what you think.

Great on the orders! We need to get more volume and reviews. Amazon bases our ranking on reviews and volume and people on DBACases.com like to see reviews. I put all of our cases on Amazon and now have most of the screen protectors there. It's been harder for me to get these up in the rankings on Amazon than other cases I've sold in the past mainly because some are sold on here and I have way more products. On Amazon I have the 5 Thin Grips, 5 Ultra Complete's, 5 PC Ultra's and 7 TPU's. There are a scattering of good reviews but not enough to affect the way Amazon's algorithm ranks things.

I've been a very picky consumer in my life and I've always expected good service. If I get bad service I don't go back. So it's very important to me that everyone get what they expect and get quick responses to questions. Not only that, but for the people on the forums who I get to know I don't want anyone to not be satisfied.

By the way we added a live chat feature to the site so you may very well get me if you need help. I just took a terrible picture of myself at 3am last night so people may be scared away. One of the great things I see with the chat program is where everyone is on the site. Right now there are two looking at the S III screen protectors and one reading the instructions. I've seen many go back and forth on Thin Grip colors and Ultra combinations. I give color selection help as well :)

You should see some new reviews soon up on the site.

Thanks,

---------- Post added at 08:40 PM ---------- Previous post was at 08:33 PM ----------

I used to think Rearth made good quality products. I use their Ringke Slim in matte black on my Galaxy Nexus now.

However, they just reduced their prices and quality. I just got two of their iPhone 5 cases and they have moved from using the quality polycarbonate and coating I've been used to. The design is very poor as well. I could break one of the cases in half which is how brittle they seem.

Yes, you can sell many more at cheap prices but then you become a cheap brand. They had to move away from the quality that made them a name before.

I am considering adding free shipping for US orders above $25.00 and International orders over $50.00

What do you think - would that increase sales?

---------- Post added at 08:45 PM ---------- Previous post was at 08:40 PM ----------

Oh, and the texture is there on purpose. It makes the case look way better and creates a better grip. One of the things our company will always do is put a superior grip on the cases - after all if you don't drop your phone that's even better than needing protection.

As far as the code on Amazon to give a discount - Amazon's promotions area for sellers seems like it was written years ago by a few kids in their spare time. If I added the code for a promotion it would list the actual code on each listing. There is no way to just have a private code. I've tried to link the Ultra's with other Ultra parts and give promotions but that's broken as well. I've been on the phone with them a ton of times to the point where I've nearly given up.