yashsingh1/xdaforums huggingface dataset:
[myTouch 4G Q&A, Help & Troubleshooting] Drewcular:
hello folks, new guy

i figure this is the safest place to ask this question without being "use the search bar" stoned.

i will speak as elegantly as my knowledge permits.

my phone(MyTouch4g) will not load Android 2.3.4. i got the phone with something on it called "Unity Something", i was told it could be returned to factory. Now, i actually DID get it back to Android 2.3.4 and today when i chose the RESTART option on my phone, it returned to a screen that displays:

FASTBOOT (red highlighted)

<vol up> to previous item (orange)

<vol down> to next item (orange)

<power> to select item (orange)

BOOTLOADER (highlighted blue)

REBOOT (yellow)

REBOOT BOOTLOADER (purple)

POWER DOWN (orange)

also i cannot press volume down or up, HOWEVER when i am on the screen that displays when doing the POWER+VOL DOWN thing i CAN use the volume button because it responds when it asks to update

my issue is for some reason after the POWER+VOL DOWN thing, and i load PM125(or whatever), when it finishes and says press POWER to reboot, it returns to the screen displaying the options above WITHOUT the ability to select options.

i feel as though i'm competent enough fix this since i was able to get the phone back to 2.3.4 using only a guide from here that i read via my iPad.

please help me if this is a scenario where help can be provided. thank you. i am totally without a phone now.

i'm on twitter if you want to help me there. PLEASE someone help.
[myTouch 4G Q&A, Help & Troubleshooting] PCLiteratesJax:
when you are in the HBOOT screen and it finds, loads and checks the PD15IMG.zip file, does it ask you if you want to update, volume up for yes and volume down for no? Also, make sure that you have the correct PD15IMG.zip file on your SD card. I just went through downgrading and I encountered that during the "update" process, the screen goes blank, I had to push the power button one more time for the update to go through.
[myTouch 4G Q&A, Help & Troubleshooting] Drewcular:
hey PCLiterate, thanks for the reply.

I actually completed this update and had the phone running 2.3.4(got it from a thread some guy here made, the official stock T-mo version) but when i restarted the phone when it booted up it took me to the screen that displays FASTBOOT in red and other options which i'm unable to select.

also i must note but i'm not sure if its significant, that my reason for restarting the phone was because i discovered that the BACK button was unresponsive. the phone immediately goes to the FASTBOOT screen and when i start up with the POWER+VOL method it loads everything fine but when it says press power to reboot, the phone reboots but returns to the FASTBOOT screen i mentioned.

if i just press power with the phone off it immediately takes me to the FASTBOOT screen. i cannot interact with this screen to my knowledge, no volume key and even power does nothing. i'm in an endless loop basically.
[myTouch 4G Q&A, Help & Troubleshooting] Drewcular:
sigh... i called T-Mobile.... they are sending me another one... i was fairly honest so i guess i'll be hammered with a $56 fee. lesson learned for me? never trust a craigslister when it comes to electronics.

hi folks, i'm the new guy. thanks for your help. i'm not by any means a valuable member to this place but i'd still like to stick around. thanks folks

drew
[myTouch 4G Q&A, Help & Troubleshooting] RussianSpring:
New phone for me too. I don't see a fix for this issue. Everyone says "Check the IMG, check SD, etc" None of that works. It's a weird issue.
[myTouch 4G Q&A, Help & Troubleshooting] QUEDRO:
Blinking LED and 3 vibrates

Hey guys, I searched for this issue but can't find an answer.

So my phone won't turn on, it blinks the LED and vibrates 3 times. So far I found out that this is the download mode for HTC. If I connect to USB it looks up thr Qualcomm MSM drivers.

However! I can boot the phone to ROM if I pull the battery and leave it for a while. If I attempt to boot in recovery or hboot it gets stuck with blinking LEDs and 3 vibrates.

I flashed a radio 1 week ago, so I am thinking it might be bad.

Any ideas how to recover from ROM ?

I am gfree S-OFF and rooted, cwm recovery.

Darkside CM7 ROM and kernel.
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
hmmm... now i may be wrong on this (correct me if i am), but i think to get into "download mode", blinking LED + 3 vibrates, it requires the phone to be off, and turned on by both power + volume up buttons. i'm guessing maybe your volume button is broken. when you try to power the phone into HBOOT, you use power + down buttons, but I'M GUESSING that since the volume buttons are broken, the phone thinks you're doing power + volume up instead.

now i may be terribly wrong.
[myTouch 4G Q&A, Help & Troubleshooting] QUEDRO:
I don't know if the volume button is broken - was fine until now. Whenever I attempt to boot, get in hboot (vol down+power) or restart from ROM (or CWM to recovery) it get's bricked like this (flashing LED and vibrates x3). I even didn't know there "download mode" on HTCs

I was able to get in ROM yesterday, now looks like my battery is dead so I can't do anything. I will try to get in ROM again and do adb reboot-bootloader again, but I doubt it will work.

Damit now I have to get the GNex. I was planning on saving $$ :sight:

This phone is so good with Darkside CM7 - battery lasts good, great performance....and now...this!

EDIT: disregard! I think the volume button IS broken. I was able to get now in bootloader and recovery. Vol+ won't work .
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
lol that's one weird volume button you got there ;)
[myTouch 4G Q&A, Help & Troubleshooting] muneeb_akhtar:
Links are dead.....Can somebody upload these somewhere else?????
[myTouch 4G Q&A, Help & Troubleshooting] iKilla:
my phone is bricked im getting a new one for 5 dollars because i have insurance, im sticking witb stock rom even the update over OTA takes forever I'm willing to wait on it. i should get a new one by monda. thanks i tried the fix but link is dead every link is dead.
[myTouch 4G Q&A, Help & Troubleshooting] nito75:
MYTOUCH 4G STUCK ON mytouch screen!!!!!! help

hi I GET THIS PHONE FROM A FRIEND AND IT'S STUCK ON MY TOUCH SCREEN.

I TRY

power off your device, and reboot into hboot/bootloader by press and holding power + volume down buttons

I GET THIS...

GLACIER PVT SHIP S-ON

HBOOT-0.89.0005

MICROP-0429

RADIO-26.11.04.03_M

eMMC-boot

Apr 14 2011,13:18:22

WHEN I TRY THE FACTORY RESET ( STUCK HERE)

WHEN I TRY RECOVERY ( LOOK LIKE WORK BUT THEN SCREEN BLACK AND VIBRATE 7 TIME AND DIE.

PLEASE HELP ME !!!!!!!!!!
[myTouch 4G Q&A, Help & Troubleshooting] Marine6680:
Any alternate for the downloads? FileFactory is always at max capacity and will not allow downloads and megaupload is dead.
[myTouch 4G Q&A, Help & Troubleshooting] taimurc:
Hi Guys,

I am a noob at this and have been tryign to figure this out over last two days

I have a HTC panache stuck on HTC screen, tried to flash with both 2.2.1 and 2.3.4 and keep getting Incorrect CID message after the blue and yellow bars are complete

I have searched the forum but cant seem to get a answer i can understand.

Any help would be appreciated

phone details

Glacier PVT SHIP S-ON

Hboot - 0.89.0005

MIcroP--0429

Radio-26.09.04.26_M

eMMC-boot 14 2011,13:18:22
[myTouch 4G Q&A, Help & Troubleshooting] PCLiteratesJax:
All PD15IMG files in one place

I uploaded all PD15IMG files for 2.2.1, 2.3.4 and the very latest 2.3.4 here: http://xdaforums.com/showthread.php?t=1476745
[myTouch 4G Q&A, Help & Troubleshooting] dclaw_fantum:
I want to start by giving some backgound on my issues that led me to finding a fix. I was having problems with my stereo bluetooth adapter staying connected. I flashed in different radios to see if any would stay connected better. They were all pretty much the same so I gave up on that idea. I figured it was a hardware issue at that point, which was disappointing since I have the good eMMC and screen. Got a few replacements, all had bad screens and eMMCs. I sent the replacements back and decided to deal with it. I then decided to try out Creamed Glacier for the weekend. I couldn't run it as a DD, I need WiFi Calling or I will have no reception at work. I noticed that AD2P (stereo bluetooth) was listed in the not working section. After I tried CG out, I formatted cache, system and data and restored a nandroid of what I was running before flashing CG. After restoring, I no longer had ANY bluetooth connectivity. I would get and error stating can't establish communication. I could see other bluetooth devices, but could not pair with anything. I tried my other phone and my computer and they connected to the SDcard. Still couldn't connect. I decided to flash the radio, maybe something got borked in the software. I flashed the radio in HBOOT and rebooted. The phone then got stuck on the splash screen, it did the second, short vibration but wouldn't make it to the boot animation. I booted into recovery and saw a few lines of text all stating "error can't mount /cache/xxx" I went to the mounts and tried to mount cache, error "can't mount /cache". Downloaded the radio again checked the MD5 sum, and flashed it again. Same thing; stuck on splash, can't mount cache. I went back into recovery and went to the "mounts and storage" menu and chose "format /cache". It didn't give me the can't mount cache error and formatted the cache successfully. I clicked on "mount /cache" and it was able to mount without errors. I rebooted and had no problems booting. For the hell of it I tried to connect with bluetooth and IT WORKED TOO! I have since been able to verify that I have to format cache everytime I flash anything; radio or ROM. For some reason after I apply any update, my cache becomes unmountable. When cache is MIA, the phone will get stuck on the slash screen. I have not checked if I get a FAIL-PU error on cache, but I think this information may help some people that have had some weird issues with running ROMs. Try going to the mounts and storage menu in recovery after flashing and individually formatting any of the partitions that will not mount. If you have a PD15IMG.zip file on th root of your SDcard, you can take out the SDcard and load into the bootloader then choose recovery from the bootloader. You can put the SDcard back in after getting into recovery.
[myTouch 4G Q&A, Help & Troubleshooting] emw8904:
I am trying to fix my phone. It is stuck on the tmobile mytouch screen. I put the PD15IMG zip in my SD, turn the phone on in to bootloader. The phone finds the file and asks me to update, I select yes and wait for it to update. Wait 30 minutes and nothing. How long is it suppose to take?

Any help is appreciated!
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
there's supposed to be a bar on the top right of the screen, does it look like it's moving?

and does it give you any "Fail-PU" errors?
[myTouch 4G Q&A, Help & Troubleshooting] emw8904:
After I click yes to update, a blue bar does appear at the top right but then disappears. Maybe the screen froze?

EDIT: I have two MT4Gs. The one that actually functions when throught the update when I tried it so the screen did freeze on the other one. What can I do?
[myTouch 4G Q&A, Help & Troubleshooting] knamsh:
thanks......
[myTouch 4G Q&A, Help & Troubleshooting] Chaosforce:
Help

please help i have a exclamation mark in the middle of the phone and when to try to hard reset it vibrates 5 times
[myTouch 4G Q&A, Help & Troubleshooting] absentanima:
stuck at splash...

Relock your bootloader if unlocked, then reflash 2.3.4 through the bootlader. The files posted work fine. If your bootloader is unlocked it just reads the file and ignores it ...... Cured being stuck at splash screen for me
[myTouch 4G Q&A, Help & Troubleshooting] Preluder:
Hey can u please guide me thru how to flash a anew recovery :)
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
Do this at your own risk!

AS USUAL, I'M NOT RESPONSIBLE FOR POSSIBLY DAMAGING YOUR DEVICE. DO THIS AT YOUR OWN RISK!​

1) find the recovery image you want (CWM or 4EXT)

MAKE SURE YOU HAVE ADB AND FASTBOOT INSTALLED AND WORKING

2) place the recovery image in the same folder as your adb tools

ex:

C:/androidsdk/platform-tools

3) go to command line (windows) or terminal (mac and linux)

4) cd to your adb folder

5)TURN YOUR PHONE OFF, AND BOOT IT BACK INTO HBOOT (it should automatically switch to fastboot USB when phone is plugged in)

type in:

fastboot devices

make sure your device is seen by adb before continuing!

then

fastboot flash recovery recovery.img

it should give you a bunch of numbers

congratulations, you flashed a recovery onto your device!

now type:

fastboot reboot recovery

to enter the new recovery (CWM or 4EXT)
[myTouch 4G Q&A, Help & Troubleshooting] Preluder:
Thank You Great guide:D props
[myTouch 4G Q&A, Help & Troubleshooting] bobking688:
thanks this helped so much!!!
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
no problem, a thanks button would do it ;)
[myTouch 4G Q&A, Help & Troubleshooting] hayati1:
newbie need help

Hi,

I bought HTC Mytouch 4g from ebay. The seller said it is unlocked but it is not. The device always freeze and in Android 2.3.4. Should I need to reflash to 2.3.4 or downgrade to 2.2.1? Please teach me...;)

Thanks
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
have you tried wiping everything and trying again?

or you can find a Gingerbread 2.3.4 PD15IMG.zip file, and flash that in bootloader, and start over again.
[myTouch 4G Q&A, Help & Troubleshooting] hayati1:
I have reset to factory setting and the device looks smooth but the camera won't work (shows purple only). I need to buy unlock code right now. Thanks for your advise :)
[myTouch 4G Q&A, Help & Troubleshooting] bookly:
Stuck on "updating userdata"...

Got a notification from T-Mobile last night that there was an update available; started downloading it and went to bed. Woke up this morning and the phone wouldn't boot. Factory reset doesn't work. Copied the 2.32​.531​.1 file from FileFactory onto a micro-SD card and tried to update it that way, but it's stuck. I see:

Parsing...[SD ZIP]

[1] BOOT -OK

[2] RECOVERY -OK

[3] SYSTEM -OK

[4] SPLASH1 -OK

[5] USERDATA -UPDATING

etc. It's been like this for an hour, which seems way too long. Phone wasn't rooted and isn't attached to computer. Should I try again with 2.3.4? Other suggestions? (And what happens if I ignore the warning to not power off the device? :) The phone is pretty much useless in its current state, so I'm willing to experiment...

Thanks very much for any help you can provide!
[myTouch 4G Q&A, Help & Troubleshooting] sergioperalta81:
Same here except mine is stuck at bootloader. Im doing this for my cousin she updated her phone and it got stuck at my touch logo. i tried to install the pd15img through hboot and stuck o bootloader. Phone is not rooted. Any help would be greatly appreciated
[myTouch 4G Q&A, Help & Troubleshooting] Ryukou:
Still boot looping

Hi, I'm trying to fix a friend phone that it's a myTouch 4G, the phone its boot looping. I have the PD15IMG zip file, I put the file in the root of the micro sd, inserted the micro sd in the phone, make the buttons combination to go to Hboot and applied file. The file run without problems, but the phone still boot looping. For make sure I applied the PD15IMG file for a second time, without any luck still boot looping. What this meanings, the phone its broke or a bad file?! Can someone tell me that is wrong. Thx!!:confused:
[myTouch 4G Q&A, Help & Troubleshooting] emacomputer:
Same here everything ok but in step [7] TP say bypassed then update complete but stay at bootloop.
[myTouch 4G Q&A, Help & Troubleshooting] lingam12:
Hello guys:

I need some help with my mt4g, the phone does nota boot, it gets stock on the logo screen at the begining, Ir have done a lot of thigs but nothing seams to work, Ir tried with the pd15img files but when the phone starts on bootloader.nothing happens itv does not recognize the file I updated, flash new roms, downgraded and nothing works.

Thanks
[myTouch 4G Q&A, Help & Troubleshooting] bo0g13man:
I need help. My phone freezes after it asks if i would like to update and i push vol up for yes. it has been stuck there for hours and i have tried other methods in this post but since i have not rooted my device or unlocked the bootloader nothing seems to work. my screen shows:

GLACIER PVT SHIP S-ON

HBOOT-0.89.0006

MICROP-0429

RADIO-26.13.04.19_M

eMMC-boot

Jul 15 2011,16:45:17

HBOOT

Parsing...[SD ZIP]

[1] BOOTLOADER -Updating

[2] BOOT

[3] RECOVERY

[4] SYSTEM

[5] SLaSH1

[7] TP

[8] TP

[9] RaDIO_VZ

[10] RADIO_CUST

Do you want to start update?

<VOL UP> Yes

<VOL DOWN> No

Update in progress...

Do not power off the device!
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
does it give Fail-PU errors?
[myTouch 4G Q&A, Help & Troubleshooting] bo0g13man:
Not at all but i am starting to think it is a failed eMMC problem.
[myTouch 4G Q&A, Help & Troubleshooting] maracuya:
I switched out a motherboard from a working phone to a non working phone. The working phone (that booted to OS) had a bad digitizer, which is why I switched out MoBos.

On first boot up with motherboard switched, the phone would loop at bootscreen. I'm able to go to HBOOT and flash the IMG files from this thread. It successfully installs (no PU errors) but once restarted, it still bootloops.

From another thread,I I flashed engineering bootloader and CWM successfully on the phone. But cannot install any ROM from HBOOT.

The phone is S-OFF

Do I need to ADB factory and remove the S-OFF in order for it to work?

How do I boot into CWM without booting into OS?
[myTouch 4G Q&A, Help & Troubleshooting] andnote:
Deleted
[myTouch 4G Q&A, Help & Troubleshooting] maracuya:
Ill look into this ..but thought Odin was Samsung only. Incorrect ?
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
yes, Odin is only for Samsung devices and does not support HTC devices.
[myTouch 4G Q&A, Help & Troubleshooting] ferlogan:
…[ .MyTouch 4G stuck on boot loop…]

The phone was (s-on ) & Stock ROM. my friend told me that he was just updating some apps. When the phone just got frozen. That's when it happen. He took the battery out to restart the phone but. Nothing just got stuck on my touch 4g screen. :-( :-( I already try recovery & factory reset but nothing :-(

here. Is a picture
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
you tried flashing PD15IMG.zip?
[myTouch 4G Q&A, Help & Troubleshooting] maracuya:
So turns out that the casing on the phone was making it boot loop....:eek: oh the frustration...i also changed the Flex cable component. But nevertheless the phone is up and running on CM7.2
[myTouch 4G Q&A, Help & Troubleshooting] ferlogan:
not yet but I will do it right now thanks ;-)
[myTouch 4G Q&A, Help & Troubleshooting] ferlogan:
I already try flashing the zip file but nothing it say something like image no found or something like that so I don't know what to do next! Should I try another. PD15IMG. Files.?? Please help
[myTouch 4G Q&A, Help & Troubleshooting] Jack_R1:
Follow the guide. It's not rocket science.
[myTouch 4G Q&A, Help & Troubleshooting] Jhibben:
help please

Got a phone from a guy who failed rooting. its stuck in hboot. I can not enter recovery. he didn't even give me the sd card. buttons all work. no matter what I do though I get nothing from the phone no pc connection. I can enter bootloader but nothing else works. no sim card I am a sprint user trying to fix this phone. My is perfectly rooted running roms. I have no clue what this guy did to this phone.

Glacier XA SHIP S-ON

HBOOT-0.86.0000

MICROP-0429

RADIO-26.03.02.26_M

EMMC boot

sep 27 2010 11:12:59
[myTouch 4G Q&A, Help & Troubleshooting] invasion2:
Without SD card you are screwed. You need to get an SD card and push PD15IMG.zip to the sdcard and the boot loader will flash it. If it gives you failed-PU you are bricked.
[myTouch 4G Q&A, Help & Troubleshooting] Mahawksee:
How long does the update take if you install 2.3.4? o.o cause its been sitting here for like 20 minutes lol
[myTouch 4G Q&A, Help & Troubleshooting] djhudsonsims@gmail.com:
HTC glacier mytouch

So i downloaded a GLU app yesterday, it said it need to un pack additional files in order to play, i did this. when it was just about done the pone started to freeze.. so i simply reset it by pulling out the batter that is after i tried letting it work it self out for about 20min..then when re started the phone would not boot fully just to the white screen that said htc and t mobile..it stayed and stayed so finally i did a factory reset, NOW it will show the light that its charging. sometimes its solid sometimes its blinking and there is a light that responds to when its "powered on" and its not there after i pull battery and let it sit. HELLP!!!!!!!
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
Well first of all...are you rooted?

-Saranhai
[myTouch 4G Q&A, Help & Troubleshooting] danishanif:
Vibration LED Flashing

So I think my phone is bricked, when i try to power on the phone the phone vibrates 3 times and the orange led flash non-stop. If I try to power it on while holding down volume lower button and the power button I get 5 vibrations with a sold green led. At all times the screen remains black I think my hboot is corrupt I just need someone to help me get my phone working again. ADB picks up my phone in recovery when it run the command "adb devices" the output is "MyPhoneSerialNumber recovery"
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
and...are you rooted?
[myTouch 4G Q&A, Help & Troubleshooting] cvinton07:
If you have the failed eMMC is it possible to buy a new motherboard and put it in the phone to fix it? Or is it a different part, or is it not possible at all?
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
yes, it's possible..but i don't know of anyone that's done that before...good luck though lol :)
[myTouch 4G Q&A, Help & Troubleshooting] cvinton07:
Would it be the motherboard then, that needs replaced? This happened to my phone like 9 months ago while I was living in Germany, kind of has been just sitting on my since then...really loved this phone though!
[myTouch 4G Q&A, Help & Troubleshooting] estallings15:
the eMMC is soldered to the motherboard.

It's quite possible to replace the whole board. You MAY be able to get a phone with a good mobo, but some other broken part, on the cheap. There are several videos on youtube showing dis-assembly of our device. You will need courage and patience.
[myTouch 4G Q&A, Help & Troubleshooting] freecity:
"Wrong zipped image!" on Hboot - stuck in bootloader

I've read every guide and "how to" I could find including the links in this thread but have been unable to resolve this problem after 12 hours of researching and dozens of tries. I got the phone into this state while attempting (unsuccessfully) to set S-off after previously rooting my HTC Glacier and loading CM7.2. The phone now freezes at the splash screen when booting normally or going into recovery and will only go into bootloader mode.

Attempts to load PD15IMG.zip in HBOOT returns the "Wrong zipped image!" error after the file is loaded. I've downloaded and tried all the different versions of PD15IMG.zip for GB that are posted in this thread and get the same error with each one. I also tried formatting a 2nd MicroSD card (fat32) and loading from there. I'm guessing that it has something to do with the fact that I've loaded CM7.2 or perhaps that I was attempting to downgrade when I got into this fix, but I've been unable to find any way around this or any forum posts that help.

Any ideas? Thanks in advance.

**** UNLOCKED ****

GLACIER PVT SHIP S-ON

HBOOT-0.89.0007

MICROP-0429

RADIO-26.13.04.19_M

eMMC-boot

Dec 13, 2011.21:7:39
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
where did you download the zip?

also a common error is naming it PD15IMG.zip.zip...make sure it's just .zip
[myTouch 4G Q&A, Help & Troubleshooting] estallings15:
To clarify, if you are using windows 7 you need to Start> Control Panel> Folder Options > View, and un-check "Hide extensions for known file types."