yashsingh1/xdaforums huggingface dataset:
[HTC Rezound] tynman11:
It's a vicious circle...

Verizon has been pointing me to HTC even though Verizon contracts to PCD for these repairs, bypassing HTC. HTC points me back to Verizon saying that Verizon is contracting to PCD for repairs not realizing that PCD is sending horrible refurbs giving them a bad name. PCD points me back to Verizon/HTC saying all they do is repairs

Got back on the phone with Verizon this morning and, because PCD is doing such a horrible job, they recommended that I just send the device to HTC and have HTC repair it instead. So basically I'd be without a phone for who knows how long plus I'd be on the hook for shipping ... I did convince Verizon to give me a credit for the number of days I'd be without a phone so, sadly, I will probably go down this road if these next refurbs don't do the trick.

It's either that or settle for what in my opinion is a lower quality device in the Nexus/Razr or continue to do the refurb switcheroo...
[HTC Rezound] hgoldner:
16, or 10 or even 6 refurbs that fail is probably a violation of your state's Consumer Protection Statute. The problem is that FCC may preempt state laws as concerns claims against telecommunications companies, and nearly all agreements include arbitration cram-downs.

However, you *do* retain the right under such agreements to file a claim and insist upon arbitration of the claim, where the prevailing party recovers costs/fees (and I can't imagine after 16 refurbs you wouldn't prevail). You also may have the right to walk away from the provider altogether under the circumstances, although you may not find Sprint or AT&T a real "option." At least for me it wouldn't be acceptable as AT&T service locally is terrible and Sprint is, well, Sprint.

My daughter went through 4 Incredibles and I was about ready to tear someone's head off, and she's never been genuinely happy with the last Incredible, and as a result, will probably migrate to iPhone next month, never to look back at Android again. I think that's her loss, but I understand her frustration. I went through 3 Palm Treo 755p's, which had near legendary issues (and early Palms were manufactured by, ahem, HTC).

The other problem is that you probably won't be able to get legal counsel to handle the matter because the amount in dispute is less than what most lawyers would cost, and, finally, the Agreement with Verizon probably also prohibits a class action via its arbitration clause (which the U.S. Supreme Court held last year is perfectly valid even though it happened to violate California state law).

I'm quite certain that I would never have had the patience which you have exhibited through 16 refurbs. If money weren't an object and I felt like exploring things, I might study the viability of a direct action against the refurb source, claiming to be a third party beneficiary, and since they're not a provider subject to the FCC, bringing claims under consumer fraud statutes, or the Magnuson Moss warranty act. Bottom line, though, is that the ultimate "cost" doesn't warrant the trouble.

As for me, my 2nd refurb seems to be functioning and unless it does something that completely impairs my ability to use it (I soldiered on for about 4 months without a USB connection because the unit woudl still charge), I'm sticking with it rather than going with what's behind door #3.

Just one lawyer's take on this sad story.
[HTC Rezound] nrfitchett4:
How are big scratches on the screen HTC's or verizon's fault?

No offense, but you really seem to want a "perfect" phone, which in this day and age doesn't exist. Pink buttons, 1 dead pixel, a small amount of light leakage (like in the pic you posted) wouldn't cause me to ask for a replacement.

I've had the moto q9c, touch pro 2, hd2, hd7, thunderbolt and rezound. Out of all of those, I've only had to get 2 replaced. Maybe I'm just not picky enough?
[HTC Rezound] kryptik06:
Your views on perfect and defective are flawed
[HTC Rezound] AshtonTS:
Big scratches on the screen right when he took the refurb out of the box he means.

And if the device isn't 100% perfect I wouldn't accept it either...

Sent from my Galaxy Nexus
[HTC Rezound] LakerStar25:
Damn that sucks. I know how you feel. I've been threw a few Rezounds the 2 I have now are good and I went threw like 5 Thunderbolts now my Nexus is getting replaced but they are replacing it with a S3 which is nice.

Sent from my Sense 4 ICS Rezound
[HTC Rezound] uToTMeH8:
How did you pull that off? I've got my first replacement on the way, flashed one of the new RUUs and lost 4g. Nothing would get it back. All of these stories have me freaking out!
[HTC Rezound] LakerStar25:
Well I've had a lot of replacements and a lot of problems with my bills and I don't like the gnex had a lot of problems they actually offered me the S3 last week but they were low on stock so they said when they got more they would so today they said ok and they placed it.

For your issue run the RUU again and after it finishes you need to do a factory reset in bootloader. That usually fixes connection issues.

Sent from my Sense 4 ICS Rezound
[HTC Rezound] uToTMeH8:
Trust me I've tried everything imaginable. The 4G is gone and never coming back. After 2 days of trying every RUU and factory resetting I gave up. Determined it was a bad OTA ICS update ;)
[HTC Rezound] Robert235:
Sorry to hear that it makes you wonder if they actually put effort in these repairs.It more like as-is condition.
[HTC Rezound] hgoldner:
Gonna take a wild stab and point out that after you run the latest RUU/OTA, there is a network settings that defaults to "global" (which will TURN OFF 4G). You have to switch it back to 4G/CDMA to get 4G back. I just experienced this after flashing the brand new RUU leaked by AndroidPolice this evening.
[HTC Rezound] uToTMeH8:
Thanks for the suggestion, but I never ran the global update. I'm officially in the club! Got my "Certified Like New" warranty replacement and the screen doesn't register touches at the bottom of the display & the back and search keys barely light up. I feel as though I'm in for a long ride...
[HTC Rezound] AshtonTS:
FIxed it for you ;)
[HTC Rezound] platinumrims:
I really wouldn't be surprised if they just kept recirculating the same bad phones to people, and not actually doing any repairs. They probably don't even test the devices for problems...
[HTC Rezound] uToTMeH8:
There is no way they tested it. The spot on the screen that doesn't work is right where the lockscreen ring is! You can imagine how I felt when I first turned it on and couldn't unlock it :crying: I would rather have my original phone with no 4G than this crap
[HTC Rezound] platinumrims:
Wow... >.>

-someone complains about screen not working

-repair guy turns the on... Eureka!

-send phone out with a pcd sticker on it...

Err lol.
[HTC Rezound] a.mcdear:
My original Rezound broke in February (LCD just died)

My refurb came without any problems at all. In fact, it was better than my original one. The original had the audio noises, the new one does not. So anyway, since February no issues with my refurb at all. Still looks brand new.
[HTC Rezound] platinumrims:
I also got my 2nd in Feb and its better than the first one IMO, it was brand new too not a referb or w/e... First one had ever so slightly faded keys(which I didn't realize until I got the newer one), but I sent it back because it got super hot one time, 120 or more probably and was locked up, and I thought it warped the housing... This one has never gone over 110 and I think the hottest was 107 from what I remember. That was playing games for hours on 4G.. this phone is basically a perfect model...

They are out there but they just keep sending bad ones to folks. i was worried when I decided to get a replacement that I would be stuck in the loop until I got a completely different phone, thankfully I got a new one lol.
[HTC Rezound] uToTMeH8:
You must be one of the lucky ones. Just got off the phone with tech support about getting another replacement and he suggested I use my old phone until the 2 refurb comes in. Turned on my original phone and magically 4G works again! The 2nd device is still on the way, so I get to choose if I want to keep the original or the second replacement. This has been a weird night!
[HTC Rezound] AshtonTS:
Tell them to give you a gs3 or goodbye forever

Sent from my Galaxy Nexus
[HTC Rezound] GrayBoltWolf:
They don't care.
[HTC Rezound] tynman11:
That's pretty much what I said in my email to them, but no go. :(
[HTC Rezound] tynman11:
Exactly...
[HTC Rezound] zetsumeikuro:
Because Verizon boasts about their CLNR devices being pretty much indistinguishable from a brand new device. Verizon also boasts about their "100 point inspection" Don't see how someone can miss a deep 2-3 inch scratch across the screen. So clearly if Verizon is inspecting and shipping out trash, it is their fault. :rolleyes:
[HTC Rezound] scottthreet32:
Yesterday a tier 2 tech mentioned 200 point inspection

100/200?

101/201 check screen condition= epic fail
[HTC Rezound] zetsumeikuro:
It apparently goes up every person you speak to! 1st rep = 100 pt, 2nd = 200 pt, 3rd = 300 and so forth. Pretty funny with all those "points" being inspected they miss a big ass gash on the screen.
[HTC Rezound] scottthreet32:
It would be a Priceless pic if still in retarded shipping phone holder with screen protector hiding jacked up screen
[HTC Rezound] hchristy2013:
I got a Voyager once that had two "r" and two "f" keys.

Sent from my ADR6425LVW
[HTC Rezound] AshtonTS:
thats hilarious
[HTC Rezound] hchristy2013:
That was when vzw replaced in store, I got three replacements that day, cpln devices my behind.

Sent from my ADR6425LVW
[HTC Rezound] tynman11:
So over the several weeks I've talked to who knows how many Verizon tier 1 and 2 reps, escalated to several managers, dealt with HTC and PCD with no luck what so ever (my OP). I even wrote a letter to Verzion and pretty much got back an SOL/too bad response (previous post in this thread).

My wife calls one time and now Verizon is upgrading both of us to the S3 at no cost. Plus we keep our unlimited plans. After 16 refurbs and an insane amount of time and frustration we finally made progress. I just got mine yesterday and my wife's will be in next week. Can you believe that? SCORE!!
[HTC Rezound] Castanoff:
You have the phone number and ext of the rep she talked to....? I am going on my 5th Rezound replacement for my wife.
[HTC Rezound] blestsol:
You are effing lucky
[HTC Rezound] hgoldner:
You obviously haven't been married very long or you'd know what most of us learned years ago. It doesn't matter what you think, she's always right.

Sent into the innertubes from my Rezound via Tapatalk
[HTC Rezound] blestsol:
Wow they're sending me a sgs3!

Imma test the radios out.

And texting with huge phone
[HTC Rezound] JeramyEggs:
Hey Blestsol, could you check your pm's.
[HTC Rezound] scottthreet32:
In sicking my wife on vzw see how far she gets with them

Just the other day my wife chucked her phone into the floor dam otterbox saved the phone then the otterbox came apart pieces all over battery cover there battery over here

Her dam phone was fine not a scratch

Her thinking smash phone get a new bolt for $100.00 from asurion,she's on 3 phones I'm on 6 4g data drop

Remans are junk
[HTC Rezound] GrayBoltWolf:
Woah, tell her to chill.
[HTC Rezound] MicroMod777:
No issues with it yet? :D
[HTC Rezound] tynman11:
Ugh, running stock and it randomly freezes and reboots. Did a factory reset and didn't install anything, but still happening. Once using the stock browser, once in gmail, camera, and a few other times. Verizon sending another one on Tuesday.

I think I'm going back to my ERIS!! Went almost 3 years with no problems til I upgraded to the rezound.
[HTC Rezound] hchristy2013:
I got a cln rezzy today, and guess what the damn thing was rooted.

Sent from my ADR6425LVW
[HTC Rezound] platinumrims:
Rofl are you serious? Dead give away they don't check them. Or maybe they don't know what that is lolollol
[HTC Rezound] scottthreet32:
Quality control just a couple of words in the dictionary not practiced with Verizon
[HTC Rezound] 1454:
I've had the same problem with my old tbolt. Then to top it all off I had to prove through tracking numbers that I sent back three of the devices because the idiots at Verizons warehouse can't manage to check the phones in properly, so three times they charged my account for not sending back phones I did....... Needless to say, I'm fed up with Verizon as a whole. Since they started selling the iphone their willingness to help has reduced dramatically.

---------- Post added at 12:13 AM ---------- Previous post was at 12:10 AM ----------

I know for sure they don't. I received a "clnr" tbolt that the power button was literally hanging off of, and the battery cover wouldn't even attach because of. That one was number three of 5 total replacements before they sent me a bionic.
[HTC Rezound] hchristy2013:
I am dead serious, I meant to say yesterday, I called vzw because the camera is screwed up, even after reseting it to stock, yeah.

Sent from my ADR6425LVW
[HTC Rezound] blestsol:
Gthoh lol.
[HTC Rezound] csong95:
Best way to get new rezound is to call Verizon tech support and tell them that you lost you rezound and they well send you a brand new working rezound that what I did lol plus free new beats
[HTC Rezound] blestsol:
They replace if it's lost for free?
[HTC Rezound] nrfitchett4:
I'd be waiting for a 350 charge on my acct...
[HTC Rezound] scottthreet32:
Yep bend over its gonna hurt,"FREE"

PINCH ME I MUST BE DREAMING.

LMMFAROF
[HTC Rezound] 1454:
Try 650. That's what they charged me for "not sending mine back". Even though I had tracking numbers to prove it.
[HTC Rezound] chaos254:
Has anyone else had issues with call volume dropping? My wife and family complain that every time they talk to me, that they can hear me just fine one moment and then the call volume will drop significantly like I'm not anywhere near the phone. This will go on through out the call.

Sent from my cm_tenderloin
[HTC Rezound] AshtonTS:
its most likely because you are covering the noise canceling microphone with your hand. Its a small, round hole on the left side of the device, in a horrible position making it way to easy to cover. Thats 99% chance of being the problem :)
[HTC Rezound] Product F(RED):
Call them up, tell them that. Tell them you'll also be publishing this on Consumerist.com.
[HTC Rezound] yojoe600:
happy to hear it worked out
[HTC Rezound] chaos254:
Hmm....I don't think I hold my phone that high but I'll definitely check that out before I call Verizon. Thanks for the info

Sent from my cm_tenderloin
[HTC Rezound] Product F(RED):
They'll never argue with an angry wife xD
[HTC Rezound] AshtonTS:
lol I didnt think I held it that high either, but I had that exact problem
[HTC Rezound] blestsol:
That sounds about right lol

Synergized GS3
[HTC Rezound] MicroMod777:
Get the s3 replaced yet? :D
[HTC Rezound] brisdaddy1207:
They'll only switch out phones that are of same value, so trying to get a S3 isn't going to fly with them. And not to sound like a dic. It sounds to me like your trying to get a new GS3 and nothing elses. Your post gave it away buy saying that's all you would take is that phone.

---------- Post added at 02:36 AM ---------- Previous post was at 02:29 AM ----------

Oh and there is a way to get a brand new phone of any brand or type with out upgrade or BS, but will not give away state secrets. I've went from Omnia, eris, incred, tbolt, rez, and on my girls line went from palm 1, palm 2, incred, revolution, spectrum, moms line, ally, incred, rez. All brand-new still with upgrade and $100 to upgrade with unlimited.
[HTC Rezound] tynman11:
Not sure if your referring to my post or not, but I asked Verizon to either provide a new Rezound (verses refurb) or upgrade to the gs3.
[HTC Rezound] tynman11:
Replacement came in yesterday and got it setup late last night. Still checking it out, but so far so good. Fingers crossed!!
[HTC Rezound] blestsol:
I was told that the sgs3 16gb is the same price as the rezound on his computer. 199.99. His being the rep I spoke too.
[HTC Rezound] GrayBoltWolf:
Hmmm...............
[HTC Rezound] scottthreet32:
The 3s full price $549.00-$199.00

The dinc 4g $499.99-$199.00-$50.00

The rezound $699.00-199.00

There offering the rezound all day long but its more money what gives
[HTC Rezound] blestsol:
Never noticed it costs more than the sgs3.
[HTC Rezound] Obaterista93:
Ha, guess that's what happens when a phone that came out back in November has relatively the same specs as the newly released phones.
[HTC Rezound] etracyirl:
I got a rezound as a replacement for a warranty from a TB. :)
[Member-Found Deals] stevenca:
This may help someone , enjoy some savings on a sgs 3 on telus !

access code : ended sorry

e-mail : ended sorry

website : http://teamwebstore.telusmobility.com/

Go there and sign up a new account and check out the savings!

Posted with permission:victory:
[Member-Found Deals] stevenca:
ALSO , this offer may still be on as well !

Activate a brand new TELUS phone and recieve

a minimum credit of 150$

As long as the phone are a new activation on a 1-3 year term you will get a credit for it, you can activate as many as you would like and you will receive a 150.00 credit for each one.

Thank you,

The SmartMobility Team

Just email smartmobility@telus.com your account and phone number and they will apply the rebates for you !

If you are in Canada and considering Telus , this is an excellent time !!
[Member-Found Deals] stevenca:
1 more offer that I have for you to consider , its for all the people who may hate Telus and be considering Bell for thier next phone or want to get out of thier telus contracts!!

want to leave telus without cancelation fee?? you want to have a cheaper rate plan?

want more detail email me at serge.purtell@bell.ca or 514 420 7620

Directeur de comptes Associés- PME / Account Manager Associations - SMB

Bell employee number 6014640

Bell will buy out your Telus contract to a maximum of $400.00 to bring you on board with Bell.

Hopefully there are some people on here who can take advantage of these offers , they are current as of Aug 15 , 2012.

Enjoy!
[Member-Found Deals] finnmacool:
Any idea how long this takes or even if it is still valid? Sent an email last week and no response at all.
[Member-Found Deals] stevenca:
The Telus deal has expired , apparently ghassan has used up all his invites!!

However , emailing smartmobility@telus.com your account and phone number when you sign up for a brand new account on 2-3 year term should still get you the rebate!

And the Bell offer should still work.

Enjoy
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
1. Lock screens are very simple and boring. Stock lock screen is far better,, Are there any lock screens to be added in this rom?? If yes any links please...

2. In messages, recipient image is seen but my image is always greyed out. Is there a way to put a image for Me as we can in ICS mms.apk??

Performance , stability are all just awesome.. i ve settled back to official cm7.2 nightly 120812 after testing all possible ROMs..
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] Shaaan:
Looks like you installed the rom, it booted, you saw this different lockscreen which you didn't like and bam you created a new thread.

Did you even remotely try to check the lockscreen settings section? You can change the lockscreen over there!

___________XDA Premium__________

Don't be a noob. Be a newbie..!!

Details here.

____________________________________
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
i ve checked the settings for lock screen and all are just crap... stock rom lockscreen is far better.. any chances of adding extra more lock screens to cm7.2 is my question.
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] Shaaan:
Hold on. Which stock lockscreen do you mean? The slide to unlock option is included in the options!

___________XDA Premium__________

Don't be a noob. Be a newbie..!!

Details here.

____________________________________
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] masterex567:
Yup.

Please search before u create a thread...

and for stock lockscreens,

search the play store, they are plenty of lockers there.
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
menu -- settings -- cyanogenmod settings -- lockscreen -- style options -- style --

i have only 4

sliding tab, rotary, lense and ring.. how to activate the swipe to unlock (stock style lockscreen)???
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] SpaceCaker:
use cyanmobile

htc sense

honeyckmb

and many many others
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
u mean to say that i must change the rom itself?
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] Shaaan:
Use sliding tab!

___________XDA Premium__________

Don't be a noob. Be a newbie..!!

Details here.

____________________________________
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
sliding tab is the old 2.3.4 unlock stock screen.. i am searching for the stock 2.3.6 lock screen (swipe to unlock)... can swype anywhere and the screen unlocks with the lock symbol.. it is similar to stock galaxy note rom too...
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] SpaceCaker:
Use cyanmobile ;)

Has sort of lock of it

But origin will NEVer come
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] swaroop_p1988:
@CoolCatGetHome

you have understood my question correctly and replied well.. thanks.. i do not know from where they get the stock unlock scrren in cm settings for all other users who has replied before...
[Galaxy Ace S5830 Q&A, Help & Troubleshooting] darioykevin:
When will the take out for s5830i?
[Sprint Samsung Galaxy S III] JoshBeach:
These boot animations will work with version 10.0 of my theme - JellyBomb Domination. (or any other rom that has a kernel that allows for custom boot animations.

Directions

:

Just got to CWM, and flash the .zips. (these will only work if Kernel supports custom bootanimation)

---------------------------------------------------------------------------------------------------------------------------

Official Nexus 7 Boot Animation - on JellyBean. this one is not flashable, must be moved to system\media folder with root explorer or es file manager.

DOWNLOAD BOOTANIMATION.ZIP HERE

IF YOU LIKE THIS BOOT ANIMATION, THANK ME...

IF YOU LOVE IT, WHY NOT DONATE TO ME. :)

--------------------------------------------------------------------------------------------------------------------

Ok, another new boot animation... made the scribble android blue...

:)

Download Here

IF YOU LIKE THIS BOOT ANIMATION, THANK ME...

IF YOU LOVE IT, WHY NOT DONATE TO ME. :)

---------------------------------------------------------------------------------------------------------------------

Ok, another new boot animation... made the scribble android green...

:)

download here

IF YOU LIKE THIS BOOT ANIMATION, THANK ME...

IF YOU LOVE IT, WHY NOT DONATE TO ME. :)
[Sprint Samsung Galaxy S III] JoshBeach:
Why not grab this one too...
[Sprint Samsung Galaxy S III] VikingoRMCF:
Very nice!
[Sprint Samsung Galaxy S III] JoshBeach:
updated version in O/P.

And Thank You for your Service!!!
[Sprint Samsung Galaxy S III] JoshBeach:
added a few more.... if anyone wants to post any, or add some requests, ill do my best to accomodate.

send me images from another device, and Ill do what I can to make it work here.
[Sprint Samsung Galaxy S III] dazednconfused:
More awesomeness. Thank you.

Sent from my SGS3 while experiencing some Wicked Sensations™.
[Sprint Samsung Galaxy S III] Upstreammiami:
Hmmm my Nexus 7 has a total different boot animation lol
[Sprint Samsung Galaxy S III] searscatalog:
Lol is that the scribble animation I posted and got your help with a few days ago?
[Sprint Samsung Galaxy S III] lowetax:
nice !

how about audio with boot animation ?

any idea of name of file and location and shouldn't boot audio work on sonic 0.0.9 ?

thanks
[Sprint Samsung Galaxy S III] knights665:
Will these work for the Verizon variant if the kernel supports it?
[Sprint Samsung Galaxy S III] JoshBeach:
Absolutely. Will work on any 720x 1280 screen.