[Desire HD Q&A, Help & Troubleshooting] hariweb:
Hello All,

I am a newbie.

My Desire HD is not going beyond 'Quietly Brilliant' HTC logo. When I switch it on, it boots and stops there but does not go beyond it.

This problem started after I did the following for installing Cyanogen Mod.

Problem 1:

1. I followed the instructions in Cyanogen Mod for rooting.

2. First, I had to downgrade to Froyo as my phone was using GingerBread.

3. For downgrading, I followed the instructions given in Cyanogen mod site.

4. Everything went well - but the ADB Shell only displayed $ instead of # and the exploit given in above link did not work.

5. I managed to bring # prompt by following some other instructions from Xda-Developer forum.

6. After this, I once again followed the instructions in Cyanogen mod site to downgrade to froyo.

7. I was unable to push the PD98IMG.ZIP to SD card from ADB. So, I copied it via windows explorer and verified checksum to make sure.

8. Then I used ADB REBOOT BOOTLOADER and clicked BOOTLOADER to load PD98IMG.ZIP.

9. This step did not work correctly - it gave CID incorrect! Update failed error. (Problem 2 describes this situation better.)

10. At this point, I tried to boot normally into the exsting GingerBread. Initially it worked.

11. After booting and displaying the home screen, it was slower than usual and was behaving in a odd manner.

12. Then, for some reason, I enabled WiFi. Then the phone kind of rebooted or went to the HTC Quitely Brilliant logo and stuck up there.

13. After this, I rebooted/shutdown my phone several times using ADB and tried to boot normally. It did not work.

14. Only once, when I tried FASTBOOT USB by removing battery it went up to my homescreen and then again went back to HTC Quitely Brilliant logo

15. I suspected something might be wrong with WiFi activation and tried to switch it off via ADB.

16. I used this 'adb shell am start -a android.intent.action.MAIN -n com.android.settings/.wifi.WifiSettings" command and got " Can't connect to activity manager; is the system running?" error.

So, I am unable to use the phone because of above issue.

Problem 2:

1. When I tried to use BOOTLOADER and tried to load PD98IMG.ZIP, I got "CID incorrect! Update failed error" .

2. I understood this might require a GoldCard (this is not mentioned in Cyanogen Mod instructions).

3. I googled and downloaded this GoldCardTool.exe and tried with it to create GoldCard.

4. At this time, I was able to access my phone's SD card via Windows Explorer and it was visible in GoldCard tool also.

5. I followed the instructions for creating GoldCard using GoldCard tool but this did not work.

6. I still get the "CID incorrect! Update failed error" .

7. I chatted with some folks in IRC chat and was advised to remove HTC Sync and install other drivers.

8. I removed HTC Sync and installed the Google USB driver. Nothing changed but I lost my access to SD card from windows explorer.

9. I re-installed HTC Sync. Still, I am unable to access my SD card via windows explorer.

10. Also, ADB PUSH to sdcard never worked. It gives Read-Only filesystem error.

So, in short I am neither able to boot my phone in existing GingerBread nor am I able to downgrade it to Froyo. I am stuck with a useless phone.

Other tools I tried : SuperOneClick to Root the phone. Did not work.

Things that are working:

1. ADB commands and Shell commands.

2. Able to do FASTBOOT USB or ADB REBOOT BOOTLOADER etc.

3. Able to transfer files to SD card using Card Reader.

Things that are NOT working

1. Phone stuck up after 'Quietly Brilliant' logo.

2. Unable to Downgrade or ROOT.

3. Cannot push files to SD while it is inside phone.

4. Cannot start any acitivity on phone via ADB

I just want to install a custom rom or go back to Gingerbread. Could someone please advise?

Thanks in advance for reading patiently the above story.

-- Hari