yashsingh1/xdaforums huggingface dataset:
[Sprint Samsung Galaxy S III] Biker1:
My Auto Rotate stopped working, so I called Sprint last night to let them know, and my calls got dropped 4 times!!

I can't even call Sprint to complain because by calls get Dropped Constantly.

This is Totally BS.

Before I got dropped, I told the Rep to mark this down while the calls first faded, before being dropped.

They were writing me an e ticket to bring in the S3.

Home from work, want to relax, and I got deal for over 2 hours with this Crap re calling Sprint.

Unbelievable!

Dropped Calls, defective S3,it is never ending, and I'm more than fed up!!

Never had so many issues in my 14 years with Sprint.

Horrendous, and future Customers be forewarned.

Update:

I just spent a half hour on the phone with a rep regarding the Auto Rotate issue.

She said she checked re the Dropped Calls issue, and the system shows I don't have any dropped calls.

I have her my humble opinion about that, and then after 3 more minutes, the rep kept asking me if I was still there. After 30 seconds, she was able to hear me again, I asked her to notate the account as such.

Sprint says I don't have a dropped call issue, yet almost every time I speak with Sprint, the calls Fade and or Drop.

This is a joke. I must be on Candid Camera or something.

She wrote up an e ticket re the Auto Rotate issue, and now I'll have to waste hours at the Sprint store on my gd day off!!

She said that her Supervisor would like to speak with me, and if the that was alright. Sure, I said.

After 20 rings, Robert picked up.

We were speaking for a minute and a half, and the call dropped. But Sprint shows no problems regarding dropped calls.

You would think that Robert the Supervisor would have called me back.

But I forget, this is Sprint we're talking about.

Last night, I almost through my phone over the roof top, twice, but that wouldn't do me any good, although I do have TEP. But this Crap is not the phones fault.

I'm going to call Account Services, and whomever else I need to speak to, as this has been ongoing for over a month, and has been a Phone Nightmare. And I want them to be aware of this. I'd like them to fix the problem, but that'll will likely not happen.

At the very least, maybe they'll waive the ETF, so I'll have the option to get as far as a way from Sprint as I can, as it appears that things will get much worse before they start improving, if ever.

14 Years, and this is by Far the Worst I've ever seen, personally, regarding the lack of Sprint Services. The S3 issues I'll attribute to the Network, except for the auto rotate problem,

The Sprint BS regarding them showing I don't have Dropped Calls issues I've heard before, that is the BS part.

How Sprint will stay in business for long is a question for Einstein to answer, cause the writing is Definitely on the wall.........

Sprint will Tank. It is only a question of When.

The Sprint Ship has been Sinking for awhile, but it Definitely is only a matter of time......
[Sprint Samsung Galaxy S III] flawedlegacy:
I have yet to test mine, but I just got the Airave, it's function is to improve signal in homes! See if they will send you one. Maybe if they have to send one to every Sprint customer they will realize their network needs to get fixed... fast!

I hooked my Airave up last night when I got home from working both jobs and it said it "could take up to two hours" for the Airave to totally sync up, so "F that! I'm gong to bed!" Then woke up and the last light is still blinking, lol. I will deal with it tonight and see what it does.
[Sprint Samsung Galaxy S III] i-l-l:
I was getting very pissed about the data on my evo 3d. I couldn't do anything with the data. Since I swithed to the GS3, it's a total reverse. I could stream the Olympics with no hiccups. I can download a 6mb song in a matter of seconds over 3g.
[Sprint Samsung Galaxy S III] QWIKSTRIKE:
Network vision man you are so Damn dumb. I am in NYC too and in some places I get 1.9mbs on 3g. Lte will be up and running soon.wake up
[Sprint Samsung Galaxy S III] jnadke:
Grow up. Quit making personal insults.
[Sprint Samsung Galaxy S III] nacron:
They've started upgrading the towers in Hawaii, I'm getting up to 1.7mbps rather then 120kbps. Stark improvement. More just bring that LTE goodness here and I'll be set

I would get dropped calls in the center of my house. Got the air rave for free to resolve that. It sucks because my neighborhood is on the edge of 3 towers so without the air rave phones keeps hopping from bad reception tower to the next. Hopefully they throw some towers in my area as it's growing.
[Sprint Samsung Galaxy S III] Eric1985:
Hey guys not sure what's going on. Mine just keeps getting better. The signal wise still horrible u can't get signal on the west or south sides of town and it's only about 13,000 but my latest 3g seems like LTE compared to what I was getting. I just got a 2.22 mbps speed, as to the usual 0.09 mbps.
[Sprint Samsung Galaxy S III] Eric1985:
Sorry I couldnt get the picture loaded from my phone
[Sprint Samsung Galaxy S III] nkawal:
I too live in NYC and can honestly say that after 13 years, I am leaving to go to Verizon. I honestly cant bear the service anymore. I have 3 smartphone lines on sprint and will be moving all of them over. Unlimited Data, they can keep as it doesnt get used due to bad service. Gonna sell my GS3, pay the ETF for that line and jumpship.
[Sprint Samsung Galaxy S III] flawedlegacy:
Just ran a Speed Test and got Ping of 102ms, DL of 1.12Mbps, Upload 0.43Mbps

Second test moments later gave 115ms Ping, 0.89M DL, 0.57M UL
[Sprint Samsung Galaxy S III] The Root:
Hope you don't ever need to call their customer support. My wife makes me do it because it's soooo bad. I hate calling Verizon tech support. They have so many customers that they just don't give a f%ck. They think factory reset solves everything and are worse about saying everything is ok from their end so it must be working.
[Sprint Samsung Galaxy S III] RealShady1:
I have been on all the major carriers so far. I have stayed with Sprint because of pricing and phones etc. Anyway, my point is that they ALL have their issues. I live about 30 miles from a major city and i am 3 miles out of town. I and anyone that comes over that has a non-sprint carrier cannot get Verizon, nor AT&T signal at all and the towers are not far at all, but I can get full Sprint signal, and in the last 6 months Sprint did some tower upgrades around me that has made a huge 3G speed difference. So I do see them working on things, or being proactive.

I get frustrated with Sprint at times also but I have seen evidence of them making progress, support is good, phones are good. And lets face it....they are competing in a cut throat industry so it is going to be a constant roller coaster ride.

Again...ALL carriers have problems, i.e. dead spots, drop calls, and no data etc. Depends on where you go. I just switched to the Galaxy S3 and signed up for another 2 years, happy I did. My biggest concern was switching from HTC to Samsung...so far so good, I do miss a lot of the HTC features.

Just my thoughts....use what works for you in the end.

Retired HTC Hero

Retired HTC EVO 3D

Current Samsung Galaxy S III
[Sprint Samsung Galaxy S III] MadFlava:
Ive dropped 7 out of 9 calls today. Sprint claims my call drop percentage is under 2%

Way to go, Sprint!
[Sprint Samsung Galaxy S III] :
I'm giving Sprint another year before I jump ship. But I might switch to AT&T. GSM phones seem to get updated sooner. Verizon has yet to push 4.1 on their galaxy nexus.
[Sprint Samsung Galaxy S III] jnadke:
I mostly stay on Sprint due to the cheap family plan + employee discount. I average $45-$50 / month after taxes&fees.

If it gets worse or is not better by next year, I'll probably roam myself outta my contract and go on Straight Talk with a prepaid Nexus. At least then a web page will load up quicker than 30 seconds.

I'm not a demanding user, I don't ask for much. 500 Kbps would make me happy.

Enough for Pandora to not constantly cut out when I run.

I don't need Network Vision or LTE..... I just need service!
[Sprint Samsung Galaxy S III] flawedlegacy:
ok, standing upstairs right by a window I had 2 bars (one of the better spots in the house) -livingroom downstairs had MAYBE 1 bar, if I was lucky. I installed the Airave and now get 3-4 bars constantly, up to 6 bars in the livingroom. Upstairs in the same spot I got 2 bars, when the wind was blowing in the right direction, I now get full signal, maybe 1 short. While it's not a fix for everywhere, it is one for home!!
[Sprint Samsung Galaxy S III] ndh777:
I am tired of Sprint's coverage. Sprint, itself, is a pretty great company. I love it because I always find welcoming customer service at its stores and over the phone and I always find secrets about the company like discounts and secret deals, and most of all, I like Sprint's commitment to being different from the other carriers like doing all they can to keep unlimited everything at a reasonable price.

But...their service, at least data, is pretty terrible. I get very slow 3G speeds and am growing impatient waiting for LTE to arrive in my city. YouTube videos constantly buffer every few seconds but surprisingly, apps aren't too slow at downloading. Online gaming with their phones is different because it's actually okay. But the YouTube videos and slow webpages make me the most mad.

I'd like to see some changes in this soon, if not with LTE, perhaps better 3G speeds somehow.
[Sprint Samsung Galaxy S III] Biker1:
Sprint tells me after testing that I don't have network connection issues,.

Sprint has a Propaganda agenda going on.

I dropped 8 calls today outside of 2 sprint stores today.

Sprint is exchanging my device because my auto rotate feature has failed.

After calling sprint to complain about more dropped calls, after visiting the store, I was told that the sprint store reps are wrong because there Are Tower issues in the areas you mentioned.

Sprint is getting back to be like the Old Sprint. Actually they are worse. Regarding Propaganda and BS.

All my customers are aware of this horrendous service, as their calls are Always dropped when calling me. It is a Joke.

It is Sad.

And it's Horrendous.

I will call Sprint Every Day whenever I have dropped calls, and will keep records.

Sprint gotta be called on the Carpet regarding Not Providing Services paid for, and come out and in the open about these issues.
[Sprint Samsung Galaxy S III] Upstreammiami:
Funny I called sprint and I told them I tried update prl I dialed *18...they told me you will need to bring it to the store so we can restore it and your iternet will be much higher faster... What a load of bull****
[Sprint Samsung Galaxy S III] Biker1:
I was at the store 2 hours for network Testing.

All they had to do was take 2 minutes to check the auto rotate, and see there was a hardware failure.

But that would have been a cost effective way to do things.

What a joke.

The lady next to me was waiting Over 3 hours to have her BB tested. She also got a replacement bb.

The whole store should be revamped regarding the employees in the tech department, as they've almost all been there over 3 years. They are All too comfortable there, including too cozy with the Manager, and they are wasting a lot of Customers time, in addition to wasting Sprints time and money.
[Sprint Samsung Galaxy S III] bonebeatz1234:
well this is what it's like in illinois been like this for years .
[Sprint Samsung Galaxy S III] EndlessDissent:
You'll have to be more specific about where you are "in illinois". This is a very big state. I'm in the Chicago suburbs, and these are my speeds:
[Sprint Samsung Galaxy S III] bondosho:
I just upgraded to this phone yesterday, and I can tell you that the radio in this thing is mountains above the one in the gs2. I have been pleased with my internet speeds (700k-1.6m), and even voice quality. I went driving in what I thought were sprint dead spots, and I had 2-3 bars. I'm happy with my decision to upgrade early, and can patiently wait for LTE.
[Sprint Samsung Galaxy S III] bonebeatz1234:
Rockford far enough from Chicago to have problems but it's everywhere Elgin ,dekalb , belividere, Freeport, rockton, Quincy, Springfield, , campaign i travel to all these places alot internet suck.
[Sprint Samsung Galaxy S III] MadFlava:
Im with you, dude. My S3 is going on the marketplace here tonight and on Ebay. Ive had it on CL a couple of days but outside of people wanting to buy it for their sons in college in West Africa, I havent had any bites.
[Sprint Samsung Galaxy S III] Biker1:
Really, West Africa. I didn't know Sprint had a market there, as long as they're not working on the Towers, you'll probably get a bite lol!

Honestly, I hope that the calling issues resolved shortly, because I can deal with 3g slow data, because I expected that, or I wouldn't have purchased the S3.

But the dropped calls is something I have Never had to deal with on such a Consistent, Non Stop basis in all my years as a Sprint Customer.

I hope you're able to sell your S3 in WA, but the shipping costs will be a beeatch!

Of course, watch out for Nigeria ;)
[Sprint Samsung Galaxy S III] radrian92:
Someone was trying to scam you. I've had a similar story told to me and they even offered to pay $600 for a photon and I told him that she could buy it New instead. Dumb beetch :p
[Sprint Samsung Galaxy S III] potna:
first time i have posted in a long time so i thought id do so in this thread.

why do some of you sound like you work for sprint??

their data speeds have always sucked and its been getting worse. there has always been some excuse as to why and usually it was due to "upgrading the network" bs that i bought 2 years ago and wont buy again.

i dont need form a research panel to reach a conclusion in this case, sprint has sucked for ever. i was lucky in my small town to get the 1.2mbps down compared to the rest of the country with its 300kbps.

even though i got the new gs3 it was really a matter of a comparison to me:

unlimited dial up vs 2GB of of good speeds per month that i will use up in about 2 days.

im not saying i use 2GBs a month but if i had decent speeds im sure i could find a use for that bandwidth.

off topic but isnt the gs3 fraking nice????

oh and its good to be back lol
[Sprint Samsung Galaxy S III] peanut1596:
I'm not gonna lie. I've noticed change in this "new vision" thing. I can now stream movies and music decently on 3g and even play my ps3 online. I'm satisfied. And the 4g late is amazing when I go to the city.
[Sprint Samsung Galaxy S III] Nevell:
My 3g is blazing

Is it just me or is the XDA app not uploading pics ?
[Sprint Samsung Galaxy S III] peanut1596:
My pics haven't been uploading either.
[Sprint Samsung Galaxy S III] QWIKSTRIKE:
Some of us are making claims that we got good coverage and speeds up until recently. Here in NYC I got 4g Wimax and speeds up to 19mbs on my Photon. I had coverage from Massachusetts to Florida when driving with out a dropped call. Sure 4g wasn't every where but there is a legitimate reason for it. Most people don't know the reason, and only know there service is nonexistent or gone. Those of us that do know are trying to give you an inside tip about whats going on. If you have 3g coverage and will receive 4g soon why leave unlimited to get limited and pay through the nose.

The choice is up to you as a consumer to make the choice that's right for you. However I use my phone more for calling than surfing, and as long as I have calls and navigation until 4g rolls out in NYC in the next few months I am ok. You and every other person complaining needs to find if in fact Network vision is affecting your service, and when LTE will be rolled out in your area. Be sure you have all the facts rather than come in with stupid remarks. Make an educated post, as opposed to a stupid I hate Sprint cuz I didn't get 4g Wimax, and they lied and we never will get 4G LTE, they suck and I am leaving, yet never leave and when someone chimes in negatively they come add more ignorant rant!

Not everyone is fed up with Sprint and the informed have knowledge of what is going on, and are trying to set straight the misinformed. The misinformed hate on the message from those informed with ignorant rant. That's this thread...... I have posted many times to go to S4GRU web site to learn the real inside scoop from those that are spectrum techs yet many fail to try that and still make stupid post....give us that are happy with the direction Sprint is going a break, and make informative post or just leave like some of you have threatened to do.....just leave.
[Sprint Samsung Galaxy S III] Jfree3000:
I switched to Sprint when the original Evo came out (1st smart phone), before that me and the wife had Verizon and we both had the Lg Env Touch. I can honestly say that was one of the worst phones I have ever owned in my life, dumb phone with Verizon rip off market place and I did not even know about android and the android market.

I never really got to see the difference in speed between the two because the majority of time I was just sending text to the wife and making phone calls. Sprint's network is terrible and that's no lie, its unlimited for that reason and hopefully one day they can be on par with Verizon, ATT or hell Tmobile. The reason I stay with Sprint is because they are cheaper by a mile as far as smart phones go.

I simply refused to pay $100 a month for two phones to use "data" and then pay on top of that for a plan for two phones, just way to greedy IMHO. Besides I'm on wifi the majority of the day anyway. ;)
[Sprint Samsung Galaxy S III] QWIKSTRIKE:
Depending on which area you live in Sprint will be on par or exceed Verzion for us all by mid 2013 to 2014. Sprint will start launching HD voice by years end. Sprint will light LTE up in major markets by mid 2012 through the years end. Here in NYC we will have LTE by the next few months if not by the end of this month as S4GRU has it slated to flip on in NYC by months end. In 2014 things start to heat up with 1xAdvance LTE lighting up, and Sprint will be a 4g company along side of Verzion offering VOIP. Sprint already has SVDO over 3g Verizon does not. The Sprint future looks bright and rosy for those that stay on the unlimited data plans from now until 2014. I just hope they don't screw loyals like me hanging in there with their growing pains when things are good. In 2014 we will equal or surpass Verizon, and many of us will feel this by early to mid 2013.

AT&T will still be on 2g and LTE until 2017.....just wait and watch what happens when they start doing what Sprint is doing now with their 4g upgrades. That's right AT&T will; be on crappy edge 2g and LTE until 2017....go research this before saying it is not so. Sprint is more advanced than many of you think! As of right now only AT&T and Sprint offer "SVDO" simultaneous voice data over 2g/3g. Verizon has it over LTE only so far. This means with the SG III, EVO 4g LTE and a few others will have SVDO over 3g.... that's awesome within itself as a start for moving in the right direction. The EVO 4g LTE has HD voice which should light up any time now I hear. Oh yes Sprint is more advanced than many of you think. Now go research this over at S4GRU for more info. When VOIP starts transmitting any one on unlimited data will be set, and any not on unlimited data will pay way more. That's why Verizon, and AT&T are herding the sheep to tiered data. VOIP will be all data talk text, and video chat. Any one on tiered data will feel the Verizon squeeze for being foolish and leaving Sprint Now!
[Sprint Samsung Galaxy S III] QWIKSTRIKE:
No one likes a show off ok:cool:
[Sprint Samsung Galaxy S III] MadFlava:
Thats all well and good but WHAT ABOUT RIGHT NOW? I cant make calls, I cant receive calls. My data is useless. Im essentially flushing almost $200 down the toilet every month to get frustrated with crappy service.

Maybe at some point Sprint will be the greatest thing since sliced bread but where I live, its far from it. My service is horrendous. And you know what, its not the fact that its so bad that really bothers me.. its that Sprint wont admit it. They know it.. come on, how can you not?

They told me my call drop percentage is under 2%. Either their tracking system is broken or theyre just outright lieing. I made 9 calls yesterday. 8 of the 9 dropped. Its like that for me EVERY day. My wife called me earlier apparently because I had a voicemail from her. No missed call notification and the phone never rang.

I can appreciate that theyre trying to upgrade their network and thats commendable but they need to recognize that some people are really get screwed because of this. I got written up by my employer for not responding to calls. They didnt care that I NEVER GOT THEM.. they cared I didnt respond to them.

Ive done everything short of beg Sprint for help with this and they have steadfastly refused to do ANYTHING for me and thats unacceptable. I wish I would have bailed when I had a chance. I could have always come back later when it was awesome. Right now its the exact opposite of awesome.
[Sprint Samsung Galaxy S III] QWIKSTRIKE:
Now is not an issue, if indeed you can't take the disruptions in service leave....they will let you out of the contract if you can't get service. Now with that said you have a decision to make. I feel your pain, and was in the same boat last September/August- January. I really did almost leave until I found that network Vision was being implemented. I made the choice to stay, but you can leave and we won't have you ranting any more. I am not trying to disrespect you either, but you know the issues now and can cancel with out penalty if you really want to. I know because I was ready and they agreed to let me out of my contract. I evaluated the cost of getting LTE, and unlimited at Verizon, and found that I'd be better off with Sprint in the long run. No unlimited plans at Verizon, and to get just 2gigs+ of data cost more than I pay at Sprint. Short term does "NOT" justify long term move thereby giving up my unlimited at Sprint..

With this said all of you complaining if it is that bad you don't have to wait the contract out okl.....just leave. With this said this thread should get very quiet now or else you are all hypocrites...you can't have these kind of upgrades with out service disruption it seem, and if it is intolerable just leave. Cancel your contract by telling them that you can't take the disruptions, and if the disruptions are high enough they will let you go.
[Sprint Samsung Galaxy S III] MadFlava:
They wont let me out. Ive been trying as hard as I can to get out and they just wont agree to it. I should have left when I had the chance and in that respect its my fault. My wife convinced me to stay but its gotten so bad, now she's ready for me to leave to.

They claim Im getting great service with no dropped calls. Like I said, it takes them owning up to subpar service and they wont do that.

BTW, upgrades here havent even started. Its going to be late Nov. I cant imagine how bad service will be at that point.