[Droid Incredible Q&A, Help & Troubleshooting] BigEdgar:
Hi,

I have a Droid Incredible (Verizon) that won't boot. I think it's toast, but wanted to list the things that I've done to see if there are any folks out there that think I may have another option besides selling it for parts.

***History***

1. I had no intention of ever rooting the phone, but the stupid "phone storage low" issue caused me to install clockworkmod and superuser so that I could resize the partitions for data/data (or so I believed at the time). In hindsight I never actually got S-OFF, and it's possible that this is where things went wrong.

2. Anyways, one day a few weeks ago after an OTA update from VZW and a reboot, the phone started looping and has never since booted back into the OS. I'd get the black and white "htc Incredible" screen, then the loud "DROID" sound, rinse and repeat. The behavior would change somewhat depending on whether I had the external SD installed or not, but regardless, the phone would never boot up. I tried a bunch of things I found on various forums, but nothing has worked. The current behavior is that the device just sits at the black/white "htc Incredible tm" screen upon boot .

***Things I've Tried***

1. I can get into HBOOT and managed to unlock the bootloader, but from there, I can't get it to factory reset and I can't get it to load any other firmware (likely because I'm still S-OFF). I've got clockworkmod installed, and when I try to install any new Roms from there, I get a bunch of errors:

E: Invalid command or argument

E: Can't mount /cache/recovery/log

E: Can't open /cache/recovery/log

E: Can't mount /cache/recovery/last_log

E: Can't open /cache/recovery/last_log

Anything I try to do in Clockworkmod errors out (wipe data, show log, install zip from SD, etc.). Either I get an error that the dir can't be mounted or the file can't be found.

2. I've also re-deployed the RUU (PB31IMG.zip), but it didn't work. I got to the "Loading… [PB31IMG.zip]" screen where it hung for a few minutes as the blue bar crept up, but then it flashed a message saying "No image or wrong image!" and kicked me back to the HBOOT menu again without asking me if I want to upgrade. I then go to FASTBOOT and hit REBOOT, and then it sent me back to the black/white "htc incredible" screen where it once again hangs and won't boot the OS.

3. Oddly, whenever I load anything on the external SD card and then put it on the phone, the phone will read the SD card once, but then seems to corrupt the file. If I put the SD card back in my Win7 machine, it always tells me the card needs to be formatted again. I re-format it to Fat32 and try again, but the cycle just repeats. I've tried 4-5 different SD cards that work fine in other devices, but the behavior is always the same. So I'm sure the SD cards are not the issue.

***Help!***

Does anyone have any ideas on what I can do to troubleshoot from here? I've spent hours on this and am about to give up and declare this phone no longer worthy of my time, but I figured I'd check here first.

This could all stem from the fact that I'm still S-ON, but I thought I'd at least be able to flash back to factory.

Here's what my HBOOT screen displays (notice that the bootloader is unlocked, but I'm still S-ON)

*** UNLOCKED ***

INCREDIBLEC XD SHIP S-ON

HBOOT-1.02.0000

MICROP-0417

TOUCH PANEL ATMELCO3_16ac

RADIO-2.15.10.07.07

Dec 21 2011, 23:37:16

Thanks!