yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] robdroyd:
When you make 1000's of units- there's bound to be some frustrated customers, it's just sheer numbers, nothing is perfect.

I think Google initially took the most hits for the lack of SD cardslot, the big price difference between the 8 and 16GB units, and the rollout craziness when they had stores withhold units they actually had on hand till their own direct to customer channel got up to speed.

Once defects began to crop up in delivered units- ASUS came under the blade for poor quality control.

ASUS has to take blame for physical defects- that has nothing to do with Google. IIRC- the N7 was pretty much based on a 7" tablet ASUS already had in the works- for a 2012 release Google just had them remove some items (like the bemoaned SD cardslot) and rebadge it as a Google tablet. Google can't be blamed for poor workmanship on the N7, blame ASUS if your tablet isn't satisfactory.

In the end- Google should/will make good for defective units, so it's a bit of an inconvenience for the end-users, but that's how it is with complicated consumer electronics nowadays anyway.

OT- this is a tablet forum, but since the OP mentioned ASUS motherboards- their current product is not what it once was quality wise.

Years ago- I mean 10-12 years ago ASUS motherboards were top notch, with very good quality components that would last forever. As soon as the infamous "bulging capacitors" started showing up in consumer items- they started showing up in ASUS motherboards too. ASUS was particularly difficult to deal with in some of these cases and got out of making good on warranty service when they could. That really tarnished their reputation and opened the door for newer companies to offer their products to computer builders. Soon after that, the rest of the motherboard industry caught up with ASUS, and some have surpassed them in value features for the dollar. ASUS IMO is no longer 'special" as far as their motherboard product- I'd rate them just middle of the road quality wise and low to medium in features for the dollar on their motherboards. Can't remember the last time I used an ASUS MB for one of my computer builds...
[Nexus 7 General] ExploreMN:
If you believe this, then why on earth would you have bought a Nexus 7?
[Nexus 7 General] miketoasty:
ASUS makes good desktop and laptop components, but their tablets have been less than stellar. The OG Transformer was great until it was first updated to ICS and then even stock users were getting random reboots and sleep of deaths. The Transformer Prime was good but had the GPS and WiFi issues. I haven't heard anything about the TF301 or TF701 but the Nexus 7 has had it's fair share of issues.

I love ASUS and have owned probably every type of product they have put out, and sadly their tablets just aren't on par with the rest of the company.

My Nexus 7 only has the screen lift issue which is fine with me, but a lot of others are having much more severe issues.
[Nexus 7 General] Ravynmagi:
ASUS makes great tablets, they are my favorite, when they aren't defective.

It's purely my opinion and observation. But it seems like ASUS struggles a lot more with their early batches of tablets than others. Sure Apple and Samsung have defects too. But buying an ASUS tablet during it's first month of launch always seems like a much bigger cluster**** than with Apple or Samsung or others.

Not sure why this is, but I think ASUS is rushing too much to get a head start on Samsung and the competitors. TF101 released before the Galaxy Tab 10.1, TF201 was the first ICS tablet, TF701 was almost the first 1920x1200 tablet. And this Nexus 7 was pretty somewhat retooled in just 4 months for Google.
[Nexus 7 General] nyijedi:
I respectfully disagree. I own devices from a variety of companies. Apple's 1st iPad, Motorola Droid, HTC G1 and Nexus One, Samsung's Nexus S and Galaxy Nexus, and Asus' Transformer Prime and Nexus 7. Only two of those devices have had any problems - care to guess which two?

Just to be clear, I love my Nexus 7, but that love is a direct result of Google's awesome software. The thing is snappy and stable as hell, unlike my buggy, garbage Transformer Prime w/ its Asus controlled software that lags and ANRs every friggin' second. I bought the N7 expecting to have hardware problems based on my past experience with Asus tablets, and they certainly didn't disappoint (well, they did, but you know what I mean ;) ). The software more than makes up for it though - at least for me.

The good news is that I'll bet anything that Google is done with this crappy company after the N7.

---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------

I think this may be the issue. Those who insist on defending Asus seem to be customers who have bought plenty of Asus products before, but no tablets. Those of us who own a TF101 or TF201 know the deal. Their tablet division does seem to be run very differently from the rest of the company.
[Nexus 7 General] Cor-master:
http://www.youtube.com/watch?v=x5i4l143RIY&feature=youtube_gdata_player

You mean that tablet? Looks identical to it but oddly no front camera, but it has a rear camera.
[Nexus 7 General] Beggars1923:
Hey all is good here. Received mine last week. It's mittens!
[Nexus 7 General] player911:
To call you out, the iPad 1 had horrible screen bleed. The Motorola Droid was locked (still is?). The Nexus One didn't have multitouch (it did but was completely broken), and the Galaxy Nexus has a problem with grays on the screen (visible lines) and had multitouch issues similar to the N7 now. The iPad3 gets super hot and burning people. The iPhone 4 was ruined by a signal shorting metal housing.

I also owned a Transformer TF101 was nearly perfect aside from some occasional case creaking.

I've owned all of the above and I know first hand. Nothing is perfect.

The Transformer Prime primarily had issues with wireless signals because of the metal backing, hence why the new models are plastic. I don't know if there were other problems. I remember something about GPS too, which isn't bad considering you don't use GPS on a 10" tablet very often. Not sure if they fixed that.

Asus DID have problems with the PRIME but all of their other devices really set the bar. Their device support (software patches; upgrades) is the best I've ever seen to date. I've gotten more updates on my TF101 then from Google on my Galaxy Nexus. It's even getting JB. No other tablet that was launched on Honeycomb (maybe Xoom?) is seeing JB released officially. I don't even think the Samsung 10.1 Tabs even got to ICS.

Needless to say, the issues with the N7 are subtle compared to just most of the devices you mentioned.
[Nexus 7 General] nyijedi:
Never had screen bleed on my iPad1 (probably because Apple quickly rectified the problem once finding out about it, unlike Asus). The Droid 1 was never locked. Nexus One multitouch issues were overblown. I'm not familiar with your two complaints about the Galaxy Nexus, as I have 2 of them (wife and myself) and both are perfect.

I will say this - it does seem that the Prime is Asus' biggest mistake, and that's the device that has really formed my opinions of Asus. Their device support on the Prime SUCKS. They have an Asus rep keep promising updates here on the XDA forums, but nothing comes. And the few that have come have actually borked the Prime more than before. As for GPS, it doesn't matter if YOU don't have a use for it. THey ADVERTISED IT, it didn't work (also because of the terribly designed metal back plate), and then they "fixed" it by removing GPS functionality from the box! Can you believe that?! They finally released a "GPS" dongle for the Prime, but you can't charge the Prime when it's plugged in, so forget about using it on a long road trip.

Then you have the RMA issues. Do a quick search for RMA and CID (customer-induced damage) re: Asus and their Prime if you want to see how they treat their customers.

Sorry, but I absolutely will not budge on what a terrible company Asus is - at least as far as tablets go.
[Nexus 7 General] Octhar:
I've never had any more trouble with Asus products then others, I'd guess the majority of components are sourced from the same Chinese manufacturers which supply other companies such as Samsung, HTC, etc. Given that most of the issues seems to stem from overtightened screws and misapplication of adhesive the major problem appears to be with Asus's (or whichever company they contract out to) quality control. Which is probably going to be a problem that begins to affect more companies as consumers keep demanding lower prices.
[Nexus 7 General] miketoasty:
I wouldn't call Asus terrible on the tablet front. Not the best is better suited but they aren't terrible by a long shot, they release the best tablets before anyone else, but their QC is subpar.
[Nexus 7 General] nyijedi:
"Release the best tablets?" I don't know, man. The Prime is beautiful, but the thing is practically a paper weight. The piss-poor I/O performance and constant ANRs make it just about unusable for anything other than light web browsing. I'm not exaggerating either. You can check out the Prime forums if you don't believe me.
[Nexus 7 General] ExploreMN:
I already asked this, but you still don't answer. If you believe Asus makes garbage and you have "evidence/proof/personal experience" then why did you buy an N7? If you don't have an N7 because of the pure awesomeness of your iPad, then what the hell are you even on the N7 forums for?
[Nexus 7 General] haloimplant:
My first unit has screen lift which is pretty minor, but it also has dead audio jack (one side) and touch issues (one touch turns into two, causing random zooming and problems in Swype). I have had good luck with asus pc components but this is not very impressive.
[Nexus 7 General] nyijedi:
Sorry if you asked it - I didn't see it.

My most hated tech company is Asus. However, my most beloved tech company is Google, and I specifically love their Nexus line. I own every Nexus device - I even imported the Galaxy Nexus from Europe before it went on sale here. I'm an unapologetic Google/Nexus fan boy. So as you can imagine, Google using Asus for their first Nexus tablet put me in a tough spot. I held out for a week after it was released, but finally decided that it was worth it to bite the bullet and get the tablet despite it being made by Asus, especially considering the low $200 price point, and especially considering that it would be supported by Google and not Asus. And I love the N7. Sure, I had to install some shims and crazy glue the screen, but I love the thing. I'm just speaking the truth about Asus. Sorry if you don't like it.

Also, not sure what you're talking about re: "the pure awesomeness of your iPad" comment. Just because I'm ripping on Asus doesn't mean I'm an Apple fanboy. On the contrary, I'm a huge Android fanboy. I have the original iPad back from when it was released, before Android tablets existed. I don't even use it anymore. Very odd comment on your part, IMHO.
[Nexus 7 General] MattSkeet:
I think some people don't see a difference between Asus vs other companies.

Someone said that galaxy nexus had/have problems ... yes it does but when you order replacement you are bound to get a good version of the hardware .... I'm just going to add that my nexus had 2 different issues and each replacement didn't have issue from previous model.

Same goes to apple and HTC etc...

With Asus it seems that all the flaws are coming straight from production line .... and asking for replacing is like just begging to get the same device with more or less same issue.

I've returned 3 nexus7 tablets so far... each was worse than a previous one but all had the same friggin problem ... screen flicker.

Now regarding people happy with the device. Those are people with lower OCD level. I've shown my last n7 to my girlfriend and she couldn't see anything ... yet the first unit with flicker was more visible and she noticed it straight away.

Look back at Asus again. Their transformer prime . WiFi problem is just ridiculous and design flaw same with GPS . Nexus 7 problems are always the same .. screen lift , light bleed , flicker . Is Asus going to release a dongle son it will keep the screen in place ?

Asus needs to have a good look at their production lines . I'm guessing this is going to happen when they get all the faulty units with same problems ... but it might be to late ...
[Nexus 7 General] robdroyd:
Well, at least the Transformer Prime got the GPS dongle- the Acer A500 has the same metal back and it can take 5-10min for the GPS to get a fix- or in some cases you have to bring the tablet outdoors to get a fix.

Maybe ASUS will just send out a disposable "C" clamp and a tube of Super Glue... :D

They need to address this issue cause just sending replacement units from the same assembly line that made the bad batch(s) is not correcting the issue.
[Nexus 7 General] Cor-master:
You sure these gps issues aren't honeycomb related? The Flyer shipped with gingerbread with perfect gps, and the honeycomb update broke it.
[Nexus 7 General] demandarin:
Don't bet on something you can't own up to once he time comes...lol. I've owned other ASUS products, Prime TF-201. Its not all hate over in prime forums. TS divided just like this forum. You have ones with good working devices vs. Those with issues who love to gripe about them ;) I've seen this trend in almost every forum of a new product launch. I've seen it with my original Ipad. I've seen it with ipad2. Seen it especially with ipad3 in ipadforums. Seen it with my Motorola atrix. I've seen it in HTC on X threads. Seen it in prime forums. Now I'm seeing it again here in Nexus 7 forums. Oh, and Samsung forums have some of the biggest complainers around. People especially hate their slow updates among other issues. Point is no product is perfect. It doesn't matter if your devices you said had no issues. There are others who had issues wth Them. Same goes vice versa.

Yes, Asus has lately been having some QC issues. But the reason they are in the spotlightis because they are the only Android tablet manufacturer to spit out decent quality devices his year. ASUS IN 2012alone has spit out 4 tablets that are top of the line in their class. You have transformer 300, transformer Prime, Infinity Pad, and now the Asus/Google Nexus 7.

Stop dwelling on the past so much. People look silly constantly TRYING to bash Asus on a daughter basis or wherever they get the chance to. We've already heard you people once THST you have issues. OK then. We only need to hear it once...lmfao not every single damn day or chafe people get. That's what most are sick of. We are sorry to hear you got a defective product but don't try to ruin(some people in general) the forums for others with good wiring units. Xda is for helping each other. Complaining to each other about issues or why you hate Asus is not helping.

I see this forum might encipher divided like prime one was. Onlydifference is that those with good working units outnumberthe others even more so than prime. I can tell already nexus7 sold way more than prime did. Although I see complaints, the general mood, IMO, is good here. Most are excited about this device and love it. People are especially giddy over the huge developement scene for this device already and its only in its infancy. Since it just released.

@OP just ignore the complaints. Don't let others ruin the experience you have with your device. Nexus 7 is a great device. In my experience with Asus so far, started with Prime, its been a great one. That's why I boughht a nexus 7. Because it has tegra3 and is made by both Asus/Google. Even Anandtech loves this ddevice.

NEXUS 7 HAS CHANGED THE TABKET GAME UP. THE NEXT REVOLUTION IN TABLETS STARTS NOW. NEXUS 7 HAS BEST BANG FOR BUCK. POUND FOR POUND THE BEST TABLET ON THE MARKET PERIOD. WHETHER ANDROID OR IOS.

Now lets all just get along and help each other out with issues or Modding or whatever ;)
[Nexus 7 General] clockcycle:
In my exchange post I posted this; "EDIT: 23,618 units between serial numbers on my two units". Since then I have gotten a 3rd unit, really none of ASUS/google or Gamestop's fault but Gamestop bent over backwards and exchanged them for me. I edit this one later today when I get to see what serial number the 3rd one is on, I think it's about 10,000 units after the 2nd unit, making it between 33,000 units since my first one...

Really again I'll mention this here, XDA has a concentration of red ink tilting towards one corner. So +1 to you're gonna notice A LOT of negative comments opposed to the 10,000s that have no issues at all..
[Nexus 7 General] nyijedi:
Ah, demandarin. I was wondering what was taking you so long to swoop in and defend your love, Asus ;)

Nah, it's all hardware w/ the Prime, specifically, the metal box. Asus eventually admitted as much.
[Nexus 7 General] iWoundPwn:
Don't worry Google emailed me saying the current batches have nothing wrong with them.
[Nexus 7 General] Cor-master:
Yeah I was aware of the defects when I bought this, but you know what? I was fed up with honeycomb and lag, I got to the point I didn't want to touch my flyer anymore. So I just said screw it and cut my losses. Know information the issues I got it from the play store as hardly any tech companies warranty service is stellar (still remembering being without my video card for a month lol), and I likely the idea of a warranty exchanges install of doing with one my tablet for several weeks
[Nexus 7 General] Verixx:
From my technology, gadgets and PC building experience over many years, ASUS hate comes from their demonstrably incompetent RMA departments - particularly, the RMA warehouse in Indiana. That said, ASUS' typical top-shelf product quality means you get to avoid their RMA process. Most people are willing to take this risk. God help you if you get a lemon, though.
[Nexus 7 General] Cor-master:
It's in Indiana? That's where I live, Greenwood actually, a suburb of Indianapolis
[Nexus 7 General] yanksrock1000:
They might make good computer components, but they had many issues with this tablet. As you mentioned, there are many other issues with other companies. Everybody does.

Many (including myself) lost much respect for ASUS with the bad quality quality. I had to get 4 Nexus 7's, all with 1+ defects.
[Nexus 7 General] drewski_1:
i've had no significant issues w/ my N7. i'd be pissed if i had the screen lift, though.

i do have to say that it's occasionally laggy and doesn't seem to be the responsive speed demon the initial reviews made it out to be.
[Nexus 7 General] Wordlywisewiz:
2 words transformer prime that POS its like they don't even inspect the screen before they ship it! I mean common put it in a jig that displays a black and white image before you assemble it imagine all the money that would save them after thousands of refunds.
[Nexus 7 General] Harry GT-S5830:
Its just like the iPad 3 overheat issue it will blow over.
[Nexus 7 General] adubds:
I called Google about screen flicker. They said it was a known issue. I didn't get my nexus through Google, so they said to call Asus. I called them. They said it was not a known issue and that they knew nothing about it. They wanted to charge me to send them my nexus 7-I hadn't even had it for 24 hours. They said they'd look at it, but no guarantees. I asked them to call Google to see if this was a known issue. They just kept saying that screen flicker is not an issue. They also said it would be 10-14 days turnaround. I took my nexus 7 back to GameStop, exchanged it for a new one, and it is much better. Asus=jerks.

FYI-gamestop was extremely helpful.
[Nexus 7 General] CrazyPeter:
The Asus/Nexus7 hating is from Apple viral marketing.

End of...

They know how much they will be losing in sales because of the Nexus7 and need to create a myth that it's cheap crap. Many people are idiots and will fall right into believing it.
[Nexus 7 General] demandarin:
i needed a good laugh. good one ;)
[Nexus 7 General] nyijedi:
This may be the most ridiculous post in this entire forum.
[Nexus 7 General] mumpfpuffel:
Well, his name _is_ "Crazy Peter".

As an aside: GPS on Transformer Prime done ASUS in. My TF101 is pretty good hardware, and if you're running party line without rooting, having OS upgrades in just a month is pretty radical.
[Nexus 7 General] dparrothead1:
http://www.phonearena.com/news/Asus...-make-the-Nexus-7-in-just-four-months_id33095
[Nexus 7 General] veeman:
I seem to have been lucky enough to get a decent model. There is a tiny amount of screen lift but it's only noticeable if you carefully look for it. Not going to return it and get a possibly worse one.
[Nexus 7 General] MontyQ:
I got 2 8GB models from the play store both perfect and I am picky......I always use Asus motherboards in my PC, there well made but Asus does have tablet issues. I went through a few of their transformer series ones to find one that was not massive light leek or flexing back.

Over all tho for the N7 I am very happy
[Nexus 7 General] earlyberd:
On the whole, customers are just selfish and dumb. It doesn't matter what company it is, any defects with the product become the sole point of judgment for the company, and this effect is amplified when you give people a microphone and a soapbox to stand on for voicing their complaints.

I had a TF101 and had no serious issues with it. I had a first generation dock that suffered from the sleep battery drain defect, but Asus repaired and sent it back in a timely manner. The OS and hardware was satisfactory and I knew what I was buying long before I bought it.

People that say, "Their tablets aren't as good as their other products!" have no idea what they're talking about, because nobody here has actual numbers to back up their claims of there being a high defect rate. Of the millions of tablets sold, there's probably about 20 people on these boards that are reporting problems. Everybody else has either already gotten a replacement and been satisfied with the service, or they've had no issues whatsoever.

I actually work in a RMA department for a major tech company, and you should be lucky that Google even offers advance replacement on a $200 device. I see products worth thousands of dollars going out to customers every day, and when they come back with issues our standard policy is to shove them off for standard RMA repair, which takes 2-4 weeks to complete. Google is probably losing about $50 on shipping and processing every time they have to replace your tablet, and all people seem to care about is how cheat Google out of another free $25 on the Play store.

People just need to grow up.
[Nexus 7 General] Croak:
Yes, customers are often selfish and dumb. But that doesn't change the fact that Asus QC is ****. The products are a crap-shoot. You do NOT have the same level of randomness from Samsung, Sony, etc.

This is the last Asus product I'll EVER buy. Period. It's going in the trash, because Asus wants to charge ME to repair a defective USB port, claiming abuse.

And my retailer (London Drugs) won't touch it...they instantly wash their hands of ANY Asus sale...all sales are final, all returns must go through Asus. This is based on their experience with the Transformer line and the Zenbook line. They don't want warehouses full of defective goods to ship back to Asus, and they don't want to pay their staff to deal with all the return hassles. FYI, if it was a Sony, Dell, Toshiba, etc product, I would have had the usual 15 days satisfaction and/or DOA guarantee.

Yeah, I'm selfish wanting my defective product to be repaired at no extra cost to me, and yeah, I'm dumb for buying Asus again, when I knew better.

I'll just chalk the $297 loss up as a learning experience and punishment for being so stupid to think that Google could actually get Asus to solve their fundamental manufacturing problems and horrible RMA policies.
[Nexus 7 General] Cor-master:
Dude sonys are pure crap. Sony hasn't made a high quality mobile device in years. I actually like Sony alot but they use the cheapest materials possible. You think Sony makes good stuff check out my buddy's xperia play... Plastic screen on a smartphone wtf?

Other than Sony they all other mobile devices are about the same.
[Nexus 7 General] demandarin:
Great article.