yashsingh1/xdaforums huggingface dataset:
[XPERIA X8 Q&A, Help & Troubleshooting] turkert:
Now I get "Access Denied" error

I' ve copied "X8 ADB drivers" to somewhere and tried to update drivers by "Update Drivers" on device manager by choosing X8 ADB Drivers.

And now "S1 Tool" freezes or says

PLEASE ATTACH TURNED OFF PHONE NOW

llbug:[\\?\USB#VID_0FCE&PID_ADDE#5&30124de0&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed}] open error: "Access is denied"

Elapsed:70 secs.

on the flashing screen.

I tried when AV is Off with no luck

I will try flashing in the safe mode as suggested on another post.

How to get X8 ADB Driver: When installing drivers from flashtool it will temporarily copy the driver files to "C:\Users\...\AppData\Local\..." (ass seen on the install screen) . Copy the files from there before installation complete.
[XPERIA X8 Q&A, Help & Troubleshooting] turkert:
SuperOneClick

SuperOneClick was the correct way to unlock my bootloader. But know I can't install custom kernel. Because this time flashtool can't recognize my device in flash screen.

I will try with Flashtool 6.9.1 instead of 0.9
[XPERIA X8 Q&A, Help & Troubleshooting] fifo171:
SuperOneClick won't unlock your BL, it will just root your phone...
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] ryancnap:
Okay so when I tried downloading the tapatalk app from Google play and selected carrier billing things went awry. I wanted to finally try it out but I got an email saying my purchase was cancelled. I'm a new user here so I'm apologizing in advance cause I'm probably doing at least one thing wrong. Using a pretty much stock ics rom, deodexed and zipaligned, all that good stuff, stock kernel, rooted. Don't know if any of that makes a difference but there you go.

After receiving that email any further attempts to download rezult in a weird server error message, pic included View attachment 1244416
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] garydv2002:
Open up the play store and hit the menu button (the first one on the left at the bottom) and uncheck update over wifi only. If that box is checked the play store will not communicate with your carrier. Also be sure your mobile data is own. I had the same problem trying to charge to ATT and that is what worked for me.....
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Jake1220:
I had to set up a Google Wallet account. I use that for my Play store purchases now.
[Asus  Eee Pad Transformer Prime] pileot:
Change of topic. Original topic was a "Can you return the prime in Canada" thread. Since i personally have succeeded, i am now sharing how i did it so you can do it too!

First: Make sure you have all accessories: Charger, cleaning cloth, usb cable, manuals, etc.

Tablet has to be scratch free and in very good condition. Try to clean all the fingerprints as best you can.

If you have the plastic wrapper that goes around it, bonus!

Put tablet in box as if it were brand new. Neatly wrap the cord, make it all look pretty.

Make sure the tablet is charged and reset it so when you turn it on it goes to the default setup thing.

Dont forget to remove your microSD card!

Go to your local bestbuy.

Tell them you got it as a gift

You opened it up and played with it for a few days and decided its not for you

you would like a return please. (Be kind, they are people too!)

Another option is to say "they got the wrong one" when you ask for the refund. If they ask if you want to find the right one say you dont really have time right now, you'd rather the refund and you can come back another time to get the tablet thats right for you.

They will want to inspect it. If you have obvious physical damage, forget it. If you dont have the packaging, forget it. If you give them ANY reason to reject it, forget it. Dont lie but you dont have to give them obvious reasons. "I just dont want it" is true. "I want to return it because the new version came out" Also true but a bad idea.

They will likely ask if you have the recipt. Tell them you dont have a recipt, it was a gift, the person who gave it to you didnt think to keep it. (I said it was from my grandmother who lives in another city, whatever seems plausable)

They will tell you they cant return it for cash but can do store credit. You say thats acceptable and try not to smile too big. (Also helps not to agree too fast). I made some comment "thats fine, i can buy something that better suits what i need when i get paid". If they offer to help you find something to buy with the card right away just say you really dont have too long to spend on this, you can come back another day to spend the money.

Edit:

Dont forget! when you go to buy the infinity bring a printout of these two pages and get the infinity for $350 instead of $500! It helps to email yourself the links so you can bring them up on your phone too. Bestbuy matches online prices now! (woot!)

http://kexane.com/p/25919/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-1KO008S4AY0499.html

http://surefireshops.com/p/25914/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-0O008S4AY0499.html

If i helped you dont forget to thank me! (click the button!)
[Asus  Eee Pad Transformer Prime] gdap:
I wanna know too! Where are you finding these reports?
[Asus  Eee Pad Transformer Prime] pileot:
In the two "returned my prime" threads, if you read through them theres one or two people saying it didnt work for them and they were in Canada.
[Asus  Eee Pad Transformer Prime] 145ty:
I've had success in getting a refund from them ( still awaiting the cheque however).

Feel free to PM me any questions.
[Asus  Eee Pad Transformer Prime] T-HO6969:
'Them' being Best Buy?
[Asus  Eee Pad Transformer Prime] 145ty:
No, ASUS directly.
[Asus  Eee Pad Transformer Prime] T-HO6969:
I don't think anyone is going to have luck until the actual release date (August 17th). Before then there is really no point to try an exchange.
[Asus  Eee Pad Transformer Prime] pileot:
How the heck did you manage that? Who do i contact!
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I live in Alberta and I have tried numerous time to return my prime for an infinity at different location. All locations were ready to send it to Asus for repair and they don't really care about the manufacturers warranty, they just want to send it to Asus to take care of it.
[Asus  Eee Pad Transformer Prime] Moonshot1968:
Sent mine for RMA. Got cheque 3 weeks later. Bought another Prime. End of story. From Ontario.
[Asus  Eee Pad Transformer Prime] pileot:
I know its sort of beside the point but what issue did you have to RMA it in for? how did they determine it was better to give you money than try to fix it?
[Asus  Eee Pad Transformer Prime] MiscBec:
I'd definitely like to know this too!! I've had mine since January- bought it from Staples. I had problems within the first month, but they just told me I had to go through Asus (even though they told me I had 30 days to return when I purchased it!!). I haven't RMA'd after reading all the horror stories on the forums, and I keep hoping an impending update will fix things (silly I know...). I'm so frustrated with the whole experience, and reading about what is going on now in the US for BB customers is just making it worse! I'd love to hear if there is anything we can do up in Canada...
[Asus  Eee Pad Transformer Prime] urself25:
I RMA'd mine. I'm waiting for the information package and how to send it. It was fine at the beginning but after a few months I started to have screen glitches, flickers. My Wifi is some what weak to none existant where my wife's Ipad does not have a problem. The number of freezes it can have is unbearable.
[Asus  Eee Pad Transformer Prime] MiscBec:
So how did it take in total since you initiated the process? I think I may be fed up enough to do it- I was willing to wait and see what good firmware updates did, but it's been 6 months... I'm moving soon though, so I might have to wait until the fall if the process is too long. The last thing I need right now is for it to get lost in the mail!!

Please post when you get the info-- I'm nervous about RMAs, and I'd really like more info on how Asus is handling them up here...

Has anyone heard of RMAs in Canada that have actually improved the Prime (in cases where the original was "fixed" and returned)?
[Asus  Eee Pad Transformer Prime] Rebelwithoutacause:
Once my Prime is sent back to me from its RMA I can post my thoughts on any improvements to my tablets overall performance.
[Asus  Eee Pad Transformer Prime] djbutter:
I just got my prime back today, after sending it in exactly one month ago, to fix the green camera issue. I had to call them up to escalate the issue last week, because it was taking so long.

Anyway, they returned it good as new. They also replaced the cracked back panel, which was nice.
[Asus  Eee Pad Transformer Prime] hydroxide:
Returned my prime to best buy with no receipt. Just said it was a gift. In Ottawa btw. Got a gift card for the keyboard and the tablet. Proud new owner of an infinity
[Asus  Eee Pad Transformer Prime] Rebelwithoutacause:
When did you purchase your Prime, hydroxide?
[Asus  Eee Pad Transformer Prime] seeknom:
I'm in Ottawa too, and I'll like to try to get an exchange too. Which store did you do yours at? Also, how did you pitch it? Kinda like "I got this as a gift and it's been plagued with problems"?
[Asus  Eee Pad Transformer Prime] pileot:
So i just got back from BB

Walked in, told the guy i got it as a gift, didnt want or need it, wanted to return it

He asked if i had a recipt

i said nope, was a gift from my grandma out of town

he asked if theres any chance i could get the recipt

i said not likely, shes old and forgets things

he said without a recipt they cant return it for cash, tho he could do store credit

i said thats awesome, i was thinking about getting a laptop anyways

processed the return, turned it on to make sure its going strong, checked i had the accessories, all was well. Got me a gift card for when the store has 700's in stock. woot!
[Asus  Eee Pad Transformer Prime] 145ty:
ASUS is currently doing a "buy back" for me.

ASUS in Canada anyway, customer service is beyond pathetic. Been over 10 days since I have e-mailed George asking him where my money / cheque is after having my tablet for 4-5 weeks.

I contacted Tien (US) and he replied shortly after saying it was accepted and finalized, and to where my cheque / money is he doesn't know as it is Georges department in Canada handling it (been over 10 days since I e-mailed him). I wrote George back an e-mail just shortly.

Actually as of now I just received an email from George as I was writing this.

"The refund is being processed in the US headquarters. Due to the heavy volume of refunds for the TF201 there has been a delay in the processing of the case. I apologize for the inconvenience."
[Asus  Eee Pad Transformer Prime] T-HO6969:
Does anyone know if Future Shop has the same policy as Best Buy? To expand, has anyone attempted to return/exchange their prime recently at Future Shop? Thanks!
[Asus  Eee Pad Transformer Prime] pileot:
George.... George Lu? Hmm.... Good luck my friend.

My sister's tablet got sent for RMA, Good ol' George handled it, two months later we get the tablet back and NOTHING HAD BEEN DONE. We emailed him like a dozen times, very little response. Were filing a case with the BBB, beyond pathetic. My sister tried calling to complain, 40 minutes of being on hold later they hang up on her. I hope you get your money soon...

As to the Futureshop return question, just try walking in with tablet tucked away in its box (i kept my plastic wrappers and everything) and just say you got it as a gift, dont want it, can you plaese return it. They should say something about store credit, say thats fine, and away you go! Problem is FS in this area has primes on discount so you may not get the whole $500 back... If that doesnt work you can try bringing it in to a BB with the same story, you never know they might go for it. what have you got to lose?
[Asus  Eee Pad Transformer Prime] T-HO6969:
problem with that is I bought the prime at online future shop and im pretty sure my in town FS never got the primes. any ideas?
[Asus  Eee Pad Transformer Prime] hutty45:
So I just attempted to return mine in Kitchener. At first the lady said best i can do is store credit, I said that was fine. This was after I told her it was past the 30 days but

then she actually realized how long it was, and then said she could do nothing. Another girl helped and she tried to just let me get store credit but said she couldn't, so then she called her manager who told me to exchange it for another Prime. Of course they don't have it so they said I could exchange it for the Infinity but since they

were taking a loss" I would have to buy a protection plan for around $130. I can't afford that at the moment so they said that they would let me make the exchange until the end of the month.
[Asus  Eee Pad Transformer Prime] pileot:
Lol of course if you tell them your over the 30 days they will use that as an out. Try another store, just go and say you got it as a gift and dont want it. If they ask how long ago it was purchased say you dont know, you just recently got it, played around with it for a bit, decided you didnt want it. If you give them a reason not to return it they will use that.
[Asus  Eee Pad Transformer Prime] hutty45:
I tried to do it honestly, since that seemed to work for people in the States. I'm going to try the gift idea at another store soon.
[Asus  Eee Pad Transformer Prime] Judgenot:
I live in Montreal, Quebec. I tried in multiple BB locations and at Future Shop. I had the box for both the tablet and keyboard but am missing the receipt. None of the store could do anything for me. They actually tried to pull out the receipt from their system for a while and then call their floor manager so that he can tell me to go back home.

I've registered for an RMA @ Asus and specifically asked for a refund and/or tradeup. Is there anything or anyone I should be aware of so that this procedure doesn't take the months of wait that others have gone through?
[Asus  Eee Pad Transformer Prime] Judgenot:
Reply from Tien

Here's the reply I just received from Tien when I asked for a refund:

Hi Alexandre,

I definitely see where you are coming from, and up until a few weeks ago, we were issuing refunds for Primes having GPS issues, since the only resolution for that is the GPS dongle. However, the window has since passed and refunds are no longer being issued or approved. The wi-fi issue can be fixed via an RMA. We have updated parts and antennas that will improve your wi-fi reception.

I know it is not the resolution you were seeking, but an RMA is the only solution I can offer at this time.

Tien

BUMMER!
[Asus  Eee Pad Transformer Prime] Rebelwithoutacause:
I am curious to know what Tien's response would be to the following:

I recently sent my Prime back for an RMA due to the GPS not working even with the GPS dongle and also because my Wi-Fi was constantly dropping out and the signal was weak even when I was sitting across from my wireless router.

My Prime came back about a week ago and I am still experiencing weak Wi-Fi and the GPS still doesn't function like it should.

How exactly are the new methods of repair addressing the GPS and Wi-Fi issues when after a second RMA I am still experiencing those issues?

In my case and others as well, a refund is the only proper solution to address our problems with our Primes not functioning properly.
[Asus  Eee Pad Transformer Prime] rainmaker002:
My prime is on the way back to me via RMA from Ontario. I sent it in due to weak wifi, though I also mentioned in submitting the RMA that apps tended to freeze a fair bit.

I'll report back on whether or not wifi improves (ie. perhaps they actually are installing new antennae).
[Asus  Eee Pad Transformer Prime] 145ty:
I like Tien, he is upfront and honest. ASUS the company, not so much.

But in all honesty - it is a bad company policy to give refunds for a certain period of unspecified time for a manufacturing defect. Everyone who is unsatisfied with their defect product should be allowed to have a refund.

I been waiting over 5 weeks for a refund from them as I was one of the people who was in the "window".
[Asus  Eee Pad Transformer Prime] asuser:
Found this thread - I can't believe some people have been able to do this!

I sent mine in for RMA to fix pin-connector, but now screen is loose after receiving it. I've just put up with the wifi/gps issues, always hoping things would be changed with firmware updates.

Also have some screen flickering and those annoying "_______ is not responding" messages, now seems to be more prevalent.

I'm sending it in again and they will cover shipping it this time.

Doesn't seem to be quite a fair policy, if other owners weren't offered this refund within whatever window this was. Didn't receive any announcement.
[Asus  Eee Pad Transformer Prime] waltthizzney:
so when u go to bb/futureshop for store credit, do you tell them it is busted and u want a credit or do you just say it was a gift
[Asus  Eee Pad Transformer Prime] pileot:
Look at first post.

Changed topic title, added "walkthrough", hopefully this will prevent the same questions being asked a dozen times :)
[Asus  Eee Pad Transformer Prime] PolishPoet:
I feel lucky then , as it took less than two weeks to receive my refund. And I agree, Tien is a great guy and working with him gave me back some trust in the company. I've used almost all Asus parts in the computers I've built and have never been disappointed in their products. I have a netbook and a laptop which have been doing well. All these issues with the Transformers boggles my mind. Management somewhere along the line has changed. It's disappointing to say the least.
[Asus  Eee Pad Transformer Prime] vakbrain:
That's right! Make BestBuy pays for Asus' mistakes!

</sarcasm>

Being dishonest is never a solution. Half-truth = whole lie IMO
[Asus  Eee Pad Transformer Prime] LNJ:
A lie is a lie.
[Asus  Eee Pad Transformer Prime] pileot:
I worked retail, i was assistant manager of a store. You gotta believe they send the units back to Asus and get credit for them. I've been screwed over by Asus, i've been screwed over by BestBuy. I have no problem saying what i need to say to these two companies to get what they should provide in the first place.

If you dont want to, fine, thats your choice. I simply wanted to help fellow Canadians get the upgrade to their tablet to fix the problems Asus as much as admitted were there but couldnt fix. BB in the USA knew there were problems thats why they are returning them, its only because the big companies are so greedy and dont care about the little guy that they dont have similar policies in Canada.
[Asus  Eee Pad Transformer Prime] urself25:
I tried to return it to different stores. Said the same thing as advised but they said that if i am able to give them a date and a payment method they will contact the other store to have them look for the transaction and reprint the receipt, if not they cannot do anything. I had already asked for an Rma before that, so today i'm sending it back to Asus for weak WIFI and a flicking/jittering screen image.
[Asus  Eee Pad Transformer Prime] pileot:
Sorry to hear that, guess your customer service rep was being more thorough than mine was :P Good luck on the Asus RMA hope that goes quickly for ya :/
[Asus  Eee Pad Transformer Prime] urself25:
Thanks! I hope so to. I just hope George Lu get this thing fixed asap.
[Asus  Eee Pad Transformer Prime] whycali:
How long is the return window? How many stories came out about problems before the device was even available? The guys at Best Buy practically begged my wife not to get me a prime. I was glad she knew I wanted one because I educated myself before the purchase. I saw every problem a prime could have right on my prime well before my return window closed, everybody should have. The worst thing ASUS sold people was hope. The promise of a software update that could fix it caused all of these problems.

I dont understand what makes people wait?
[Asus  Eee Pad Transformer Prime] MiscBec:
Hey, how did you contact Tien? i think it's possible to PM Gary from the unofficial thread, but i haven't seen anything similar for Tien. I'm at a point now where I'd really like to talk to someone who knows what the situaton is about all of this- I feel like I've been jerked around by just about everyone in this mess. Now we hear there WAS a refund period, but it was completely secret so those of us still holding out some hope for Asus to fix problems through updates, or for some other reason didn't luck into to happening to RMA then (I'm in the midst of moving for example).. well, yet again we're the suckers. And I dont want to lie and return to BB. And if BB is really just sending them back to Asus, then they ought to step up to the plate themselves. I'm sorry for the rant, but Im so extremely frustrated right now with the whole thing... I've had mine since January, and it's been plagued with problems ever since.

So if anyone can let me know how they are managing to get in touch with the Tien's of the world, it would be very much appreciated....

(by the way, did you hear about the promo going on right now for a free dock with the T300? It's hard not to feel like the prime is the invisible child in the transformer family at this point.... so much for flagship android tablet, sigh)
[Asus  Eee Pad Transformer Prime] Judgenot:
I contacted Tien through Gary. I used both PM and email and I received a reply through email, not XDA.

Even though I try to let Tien know about how unjust it is for Prime consumers not knowing about the window of opportunity refund was, he doesn't change his mind at all. That makes me quite angry at the whole situation.
[Asus  Eee Pad Transformer Prime] micaman:
I have sent you a PM with Tien's email address.

Best of luck getting anywhere. Although extremely polite, it seems that Tien's sole solution is to send in for RMA..or multiple RMA's if warranted.
[Asus  Eee Pad Transformer Prime] rainmaker002:
So, my prime is back from RMA in Ontario- it only took them about a day before they sent it back, all in all I'm pretty happy with the RMA experience. I spent about 10 minutes on the phone with ASUS to generate the RMA, shipped it to them, and within 5 days of them receiving it I had it back here all the way in BC.

I don't have any hard data, but my anecdotal feeling right now is that wifi is much improved- specifically stability. The link speed is still less than other devices right beside it (galaxy nexus, nexus 7, laptop) but it's acceptable/reasonable. More importantly, I'm not dropping connections every 60 seconds. I use VPN a fair bit to connect through remote desktop to both home and work machines (the ideal use of this tablet is to keep it in my bag with the keyboard dock and never have to be without a reasonable computer) and it was failing miserably at that. It was basically useless in public locations as the wifi would never connect with any reliability at Starbucks/etc.

I've been here at Starbucks for about an hour now with 0 drops in the VPN, and really decent speeds over remote desktop. Indeed, I've typed this whole message via RDP with basically 0 lag.

The note with the RMA mentioned they replaced the "WIFI/GPS FOIL". Perhaps it's just a placebo affect, but I really feel like things are better. If you're debating sending yours back for RMA due to poor wifi, I recommend giving it a shot.
[Asus  Eee Pad Transformer Prime] MiscBec:
I'm glad to hear you had a good experience with the RMA- particularly that it didn't take long. I think I might try it if it's the only option I have. Now that you've had the tablet back for a little while, do you still feel like they improved the Wifi? (just checking to see if any possible placebo effect has worn off ;)). Also, did they cover the shipping for you to send it in to them, or did you have to cover that?
[Asus  Eee Pad Transformer Prime] pileot:
Edited first post. Added links to pricematch for the infinity to get $150 off.

http://kexane.com/p/25919/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-1KO008S4AY0499.html

http://surefireshops.com/p/25914/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-0O008S4AY0499.html

Spread the word.