yashsingh1/xdaforums huggingface dataset:
[Sprint Samsung Galaxy S III] siirus09:
So then they show their ID and the discount is back on their account. It would take like a 5-10 minute trip to a Sprint store. If you cant handle that, then you dont deserve the discount.
[Sprint Samsung Galaxy S III] itzike:
I upgraded June 18...FWIW. I wont worry about it until they say something to me.
[Sprint Samsung Galaxy S III] shiftr182:
My wife does qualify for the discount, so either way I will get one. Its just a PIA to change ****. Thanks!
[Sprint Samsung Galaxy S III] fishingmedic:
Couldn't have said it better. I've been a longtime Nextel/Sprint customer, 14+ years between Nextel then Sprint, and their CS initially was what I would call poor but then increasingly got better. Now I'm looking to upgrade a family plan of 5 phones from everything msging to everything data and get 5 smartphones on the account, talk about Sprint making out on that one, but they refuse to do anything about the price, no credit for even the activation charges. I'm loyal to my local store, they're ALWAYS taken the greatest care of me and my family, so because of that I'm not going to take advantage of getting phones elsewhere (3rd party store, Sprint branded and the local repair techs) because the store gets such a huge credit for that kind of an upgrade, so I'm clearly not looking to screw anyone, yet the reps on the phone, even retentions, refuse to offer anything to entice you to stay. Even if you ask to speak to a manager it's like pulling teeth to reach one. Their CS has clearly gone downhill lately. Oh BTW, I am only getting the discount on what I'm eligible for, not trying to stiff the man.... And did you also notice that on family share plans, where the cost used to be for the first two phones and that's what the discount came off of, it's now only on the first phone however... that's the only line you get the discount on. Just another way for them to nickel and dime you. (steps off soapbox...)
[Sprint Samsung Galaxy S III] Restola:
I have 25% from a job I left a year ago. My current job gives me a huge Verizon discount but a small sprint discount. If we lose our discount Verizon is cheaper and we'll be out.

Sent from my GS3
[Sprint Samsung Galaxy S III] shiftr182:
I can only imagine things getting worse. I have been with sprint 12 years. The service sucked at first, but when they started the premier plan, I thought it was awesome. I would boast to my friends about how I can upgrade my phone every year, while they had to wait for two. My wife(girlfriend at the time) had at&t, and I got her to switch to sprint. My dad had us cellular, I got him to switch to sprint. My co-worker had verizon, I got him to make the change. Then sprint goes and removes the premier plan, starts charging for "premium data" (I dont know what is so premium about it), changes the discount plan to the primary line only, and now they make you prove that you deserve the discount every 20 months? WTF Sprint? Wait until I can get out without etf and you just lost yourself two customers. My dad also just canceled his contract because he thought the customer service sucked. Way to go Sprint! Am I ranting yet???
[Sprint Samsung Galaxy S III] DroidBabe:
I do deserve the discount because im entitled to it. I dont have a problem with going to the store showing my ID. Its better than faxing and then not knowing if my documents were lost or if it reached sprints office.:rolleyes:
[Sprint Samsung Galaxy S III] Speedin07si:
Every company is going to nickel and dime people. Customer Service is always going to give people a hard time, though I get my way with sprints customer service every time I need to call them. Sprint has to find ways to try and recoup some money they lose every year.

Everyone who cheats the system is one of the many reasons why this happens. Another reason is competition. Out of the top 4 carriers Sprint is the cheapest to offer stuff. Not by much but still cheaper.

Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
[Sprint Samsung Galaxy S III] shiftr182:
Sprint is also the only one that doesnt have LTE in most major cities, and also the slowest 3g speeds.
[Sprint Samsung Galaxy S III] Speedin07si:
Pay to play. Plus "supposedly" sprints vision is going to be better. And I can see it happening once they close out the iden network completely and use those towers for other uses. But time will tell.

Been a loyal costumer for 10 years I'm not going anywhere anytime soon.

Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
[Sprint Samsung Galaxy S III] mrgoober22:
I signed up under a credit union discount and had to provide a copy of a recent bank statement. I just blacked out the financial data just leaving the CU name address & phone along with my info at top. Went thru in 24 hours.
[Sprint Samsung Galaxy S III] mmcgrat6:
You are correct in your assertion that Sprint is operating in an extremely competitive market with some of the most aggressive organizations around. But I take issue with the notion that we should expect to be turned upside down and shaken by our ankles until all the change falls out of our pockets and that Customer Service interactions should begin by preparing one's self for lethal combat.

It is entirely possible for a business to conduct themselves honorably with forthright, candid, and honest communication while remaining profitable as they foster a relationship of mutual respect between the organization and their subscribers. Every business who has established this type of corporate culture has been able to generate incredible degrees of loyalty from their clients, attract new business based on this reputation, and more often than not charging higher rates than the competition.

My ultimate point in chiming in on all of this is that all of us, businesses and consumers, would benefit from taking a moment to ponder if this adversarial theme is really benefiting anyone and if relating to one another in this way is in fact hindering us from reaching our goals. I'm a tech geek who (finances permitting) wants to have the most innovative products and services that push past any of my most outlandish expectations. I don't have the technical acumen or scholarly interest to take the lead in bringing these innovations to life, but neither does any one person either. But when enough of us get together around an organization that can bring together enough intellect, manpower, and creativity to make these things possible we find ourselves overwhelmed by the rapid growth and successful results. I still have faith that Sprint has the capacity to make this an ongoing reality for people like me and I will therefore continue to put my money where my mouth is continuing on as a Sprint subscriber. But there are limits to how many deceptive and concealed intrusions upon my privacy along with mistreatment and disrespect to which I will permit myself to be subjugated while waiting for Sprint come back from a myopic focus on profit and loss statements. Considering how strongly I feel about this issue I have made this known to the executive leadership cohort leading Sprint. I would hope every single 10 years+ subscriber does the same since our tenure and retention lends significant weight to the valuation of the company and your voice more often than not will be heard. But more importantly, there is no negative fiscal impact to simply treating people with appreciation and respect for anyone. And in a society such as ours where we are fortunate to have so very much to make our lives fulfilling, we should take notice of potential for all that to begin cascading into rubble when the little things like dignity and respect are eroding away from daily life.
[Sprint Samsung Galaxy S III] pileosnafu:
I agree with the verification being needed. However there was a point when it was told that you'd never lose the discount even if you changed jobs, now that has changed :( however that being said.....

I cannot tell you the number of JP Morgan or United Airline employees that call in (Account Services) Often I hear "Loyalty Discount" not employee discount as the term the customer uses when I casual mention it.

The use of the discount program became very incorrectly used and costs money to Sprint and possibly raised prices for everyone. The verification every 20 months can be a pain, some people will have to change account (It only takes 5 minutes on the phone) to another person's name.

**This posting is my own and my own thoughts and in no way reflect that of my employer
[Sprint Samsung Galaxy S III] flyboy1100:
So next year when i maybe renew and they ask for proof can i use that to cancel entire account with out etf?
[Sprint Samsung Galaxy S III] Speedin07si:
Probably not.... Discounts aren't part of the TOS. They are a privilege given by sprint who reserves the right to cancel or change at any time.

Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
[Sprint Samsung Galaxy S III] mardukeme:
To me it seems like Sprint is trying to nickel & dime everyone for their recent mistakes, bad choIces. Even with these corporate discounts, they are stIl making a profit. If not, they wouldn't be offering it.

Even though I can keep my discount when my renewal comes up In a year. I'm just getting so frustrated with Sprints random data issues. SometImes it works ok other times, when I really need it I'm Shi* out of luck. For example when I'm driving and I need to use Google Navigator it takes sometimes over 10 minutes for the map to load. This is such a frustratIng feelIng , but I stIll gIve face to SprInt.

I know what you might say, I can chose another carrier but I do not know why I stay. I guess I'm just loyal and feel maybe they'll get better wIth network vIsIon.

To me it looks like desperateness fIrst removing the discount from additional lines, and now wIth everything else they have recently changed. ThIs just feels like a desperate attempt to make stock holders happy.

Please do not be offended, since this is ju st my opinion, or I'm just tired off my sub par data speeds, and I am just venting.
[Sprint Samsung Galaxy S III] Ascertion:
Sprint also doesn't have data limits. Verizon and at&t have always had their pricing structure like Sprints is now but worse. Sprint is cheaper than all its competitors and they are aggressively rolling out lte. My area won't get it until early next year but I'm sticking with sprint due to unlimited data and pricing.

What you dislike with sprint will be replaced by another thing you dislike at any other carrier. I suggest you stick it out for now. Sprint still gives me more than what Verizon gives my cousin. (For example we both called to get our activation fees waived when we both upgraded. I got mine waived within a few minutes whereas Verizon was very firm on their activation fee policy.)
[Sprint Samsung Galaxy S III] flyboy1100:
We will see next September when my line is eligible. I like Sprint, but without a discount, it is more expensive than Verizon with a discount. We left Verizon for Sprint and have been overall happy, so who knows what we will do.
[Sprint Samsung Galaxy S III] elephant007:
I Received A Text Message

Today I received a text message from Sprint, basically it told me to follow a link to verify my discounts..

I have a feeling I'm going to loose some discounts because I was getting multiple discounts, one for being a loyal customer, one that a Sprint employee set up for me using an email address and another from paying for 3G when my area only had EvDo... haha

Oh well it was fun while it lasted

the link they sent was http://www.sprint.com/verify
[Sprint Samsung Galaxy S III] ghsthntr:
I always thought it ironic that the people who swear up and down that they are being nickle and dimed by company X are always the ones trying to nickle and dime company X into paying as little as possible.

This isn't rocket surgery..if you're not committing fraud by taking advantage of a discount you aren't eligible for then this doesn't affect you. If you are it was nice while it lasted but you got caught so STFU and accept it and if that means that another carrier fits your situation better just switch when your contract is up. I always check every 2 years if Sprint is the most cost effective for me...I just renewed last week to buy my gs3 and they're still winning and it's not even close.

PS: I knew somebody who got a discount he wasn't eligible for for 8 years from Nextel and then Sprint/Nextel before they took it away..clearly there was an issue.
[Sprint Samsung Galaxy S III] AwkwardBarnacle:
You guys might want to check this out if you're concerned about maintaining eligibility. This post is from 2008, but it worked for me last month no problem: http://mcguireslaw.com/2008/07/16/psst-have-you-heard-about-everything-plus/

Didn't have to jump through any hoops or talk to a single person. Signed up and two days later received my phones.
[Sprint Samsung Galaxy S III] killa2009:
Now your going to get this discontinued. This is something you pm to people.
[Sprint Samsung Galaxy S III] duck9191:
i work at a corporate sprint store and this is probably one of the most abused things i can think of. when a company and sprint negotiate a discount for say there 5,000 employees, and 10-15k people have the discount its kind of obvious that there is something funny going on. we have a problem with a local 3rd party store sticking everyone on a waste-management discount because its 30%, now they are monitoring that discount and flagging accounts. a few idiots that cant obey simple rules are what ruins things for everyone, same goes for bill to account!

if you need to verify your discount and have a work provided email go to sprint.com/verify and you can do it easily that way. if you don't have a work provided email, or your not getting it due to filtering on your email account then there is a forum that has to be faxed in with proof of eligibility within 30day. stores are not suppose to fax them in due to the whole fraud issue so keep that in mind if you are still being asked to send the forum after the store faxed it.
[Sprint Samsung Galaxy S III] xtrezpasor:
That's a stupid thing to say... Google Sprint sero and that pops up every where...

Sent from my SPH-L710...if some one helps you press the thanks button
[Sprint Samsung Galaxy S III] eyecon82:
this is not about EPRP plan..rather about company discounts..you get for working for a certain company
[Sprint Samsung Galaxy S III] AwkwardBarnacle:
I doubt it. That post has been up since 2008 and was published by the vice president of strategy for sprint. He flat out says that people can use his information if they want to switch to sprint.

I know, I was just simply offering it as an alternative to people who feel they might lose their eligibility for the corporate discount plans, but don't want to pay the full price. For those EPRP plans, the base rates are lower for all the goodies, plus each additional line is $15 rather than the $20 sprint currently charges.
[Sprint Samsung Galaxy S III] killa2009:
Thats a bit harsh, stupid? Actually, you know and i know alot of people dont read and research these things. So when you put a link you just make it easy for the non readers and non readers family member to abuse it. In due time sprint will remove it.
[Sprint Samsung Galaxy S III] stopeject:
Reading Sprint TOS, it seems that you are wrong:

In this case it would be a nice "get out of jail free" card for many, myself including. I can get an excellent VZW discount.
[Sprint Samsung Galaxy S III] chrischoi:
You guys are something else.
[Sprint Samsung Galaxy S III] rockin90:
I see people talking about 20%-30% discounts, I get the military discount of 15% and no upgrade waivers. Just a flat 15%. I almost find it humorous that other "jobs" would get a discount of twice as much as the military. I am not trying to put down anybody's job, but really twice as much. I have been with sprint for 12 years now with 5 lines and I have to agree with the level of customer service going down. I have had more problems with sprint in the last 8 months than the previous 11 years combined.
[Sprint Samsung Galaxy S III] killa2009:
I agree with you, its a shame!
[Sprint Samsung Galaxy S III] Kisonom:
Be warned. verifying your employee discount with Sprint now subjects you to an automatic two year contract extension when approved.

Think twice before you agree to this. Verified and got myself a new two year contract. No new phone prior to email just verify or lose employee discount. Small says you are signing up for new two year contract. found out about new contract from a letter in the mail.:silly::p
[Sprint Samsung Galaxy S III] mrbsb:
Just got mine 20%, Ritz-Carlton employee ;)
[Sprint Samsung Galaxy S III] GOINGham:
Just got the same, what a pain in the ass. smh, apparently there was some lady receiving discounts for a company she hasn't worked for in ten years, was one example i was given by sprint. So now we have to pay for this. Either reply to a confirmation email through your work, or walk into sprint with id and two most recent pay stubs. And this must be done every time you upgrade.
[Sprint Samsung Galaxy S III] idubs:
Sprints about to start reeling in some lost revenue...

Thanks for the info everyone. :)
[Sprint Samsung Galaxy S III] eyecon82:
More like they're going to lose revenue because everybody is going to leave Sprint for another carrier those were just sticking around for the discount genius
[Sprint Samsung Galaxy S III] whatsitsnamenow:
If Sprint really want to be more profitable, they should start by stop offering $50 Sero plan for smarphone. Even a heavily discounted regular plan will be price over $63. It would more profitable to keep our discounted plans than those Sero plans.
[Sprint Samsung Galaxy S III] abhaxus:
Just to do the math, let's say that you lose a discount due to this process. You probably qualify for 10 percent off through either AAA or credit union anyway. That's 7 bucks per month off the individual plan, bringing the pre tax total to 73/m. VZW would love to have your business. You would have to qualify for 34 percent off for their 1gb data plan to cost the same as Sprint. That's because VZW takes it off the plan price (50) not off the device attachments to that plan. Don't think I have to tell you that 34 percent monthly discounts don't exist.

Also the CU discount saves you 36 for activation every time you upgrade. For a family of 5 that's 180 every 20 months. That brings your effective discount to 18 percent off vs a discount that doesn't waive activation fees.

As for the guys worried about losing their discount bc it's their spouse that qualified and they don't want to open a new account in their name: find a store rep that will change your billing name to "(blank) and (blank)" in RMS. It's "technically" against policy but we do it all the time in my store. Easier for us than setting up a new account and doing a transfer of liability just to get an upgrade.
[Sprint Samsung Galaxy S III] vapore0n:
I got an email from Sprint that I needed to validate my employment.

The email sent me to sprint.com/validate, where I could put my work email, receive an email from them on it, and validate in 5 secs.

Done and done.
[Sprint Samsung Galaxy S III] quick99si:
Is it possible that this move is partly aimed at all the SERO folk who jumped ship to the family plan + company discount ship? I recall people doing math and it made individual SERO plans less attractive when compared to 3-4 lines with a discount on top.

<-- $30 SERO for life
[Sprint Samsung Galaxy S III] NeoMatrixJR:
How is the multi-line cheaper?

I'm on SERO-P (just upgraded to the SGS3 from a TP2) and my wife is on a separate plan using my corporate discount as it's better than hers. I looked into switching to a family plan with two lines and using my corp discount until I found the discount is ONLY on the shared portion of the plan. So the +$19.99 (2nd line) +$10 (premium data) + $10 (prem. data line 2) + $11 +$11 (tep, lines 1&2) do NOT get discounted. After finding that out it wasn't worth it to bring us on to a shared line, so I went ahead and upgraded to SERO-P and kept them separate. Now I've got to worry about them not letting me use my corp discount for her line?! I had been told in the past that if it's not in my name she shouldn't be able to use my discount. I PAY THE DAMNED BILL THOUGH! And of course I can't get her line in my name because MY line is in my name and I can't add her to my account since I'm SERO-P and I can't add another line!

BTW, I looked at all the CDMA based companies in the area (Sprint, VZW, and US Cellular). They all discount similarly. Corp discount is off the main cost (Primary line/fee - Sprint, Primary line/fee - US Cellular, Shared Data Package - VZW). Why do they screw you over like that? You'd think if you get a discount off their service it would be off the WHOLE service....
[Sprint Samsung Galaxy S III] treedog5:
Just a FYI, you could add another line to your SERO account. Only problem is you have to speak to the right REP. trust me it can be done..
[Sprint Samsung Galaxy S III] keekah:
I don't understand why you can't have two separate lines in your name. My husband has a line for him with a discount from his job and a separate line for me with a different discount and they are both under his name.
[Sprint Samsung Galaxy S III] meccadon123:
yea not everyone "lied"...i was GIVEN the discount by retentions when they were attempting to keep me as a customer..i qualified for a credit union discount and a student discount(my brother is a student and he's on my family plan)...back when the OG evo came out and people had to give up their old original plans(to get the evo)and switch to the new family share plans...with the damn $10 premium data crap..so they gave me 25% discount on my entire account because my bill literally doubled FOR THE SAME AMOUNT OF USAGE!!! The retention rep said that no one verifies these discounts and its the least they could do since my bill doubled and i've never had 4g EVER!!!... So then sprint took my discount off of my entire account and put it on my 1st 2 lines..then sprint increased my bill again by charging the $10 evo fee to every smart phone on my account(6 lines raising my bill by another $40)...then they raised my bill again in January by dropping my main line to 110.00 and adding 29.99 to my 2nd line costing me an additional $5(since the 2nd line doesn't qualify for the discount)...In the past 2 1/2 years sprint has RAISED MY BILL 3 times in effect more than doubling it with the usage staying exactly the damn same...no wait my data usage actually went down because they make sure to let me know that using wifi will make my battery last longer!!!I've had about enough of this **** to be honest....2 1/2 yrs ago I paid 120.00 for 6 lines...now i pay 260.00 for the same amount of usage(with less data since 3g sucks)...I don't know about anyone else but reducing my bill to get me to not cancel any lines...then making all these changes after i continue to renew them to raise my bill after the fact is BS...
[Sprint Samsung Galaxy S III] TallCan211:
You can always join a credit union - 10%

If you aren't eligible for any other discounts, join a credit union and you'll get 10% off your monthly bill. You can join Alliant Credit Union online. If you don't qualify, join the national PTA. It's a one time charge of $25 but you'll save more money over the course of a year.
[Sprint Samsung Galaxy S III] BWFBezerk:
I got the text when I upgraded to the SIII. I went online and confirmed employment so I can keep my 25% discount. I don't see how there are so many issues with this.
[Sprint Samsung Galaxy S III] meccadon123:
Read my post my friend..i DO qualify for the "credit union" discount...however a RETENTION REP also GAVE ME a student discount because my brother is on my account ..so he gave me the 25% employee discount because my bill more than doubled 2 1/2 yrs ago when the evo came out and i was forced to switch plans IF i wanted the evo...the problem is retention reps were actually telling people to just say you worked somewhere just to give you the BEST discount at that time because sprint was literally doubling peoples bills if they wanted the evo(and now ANY SMARTPHONE)...