yashsingh1/xdaforums huggingface dataset:
[General Questions and Answers] urilabob:
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.

Cause: Part-installed apps: something went wrong part-way through installing an app

Checking: Check in google play; if it says 'downloading' or 'installing' permanently, something is amiss

Solution: Try uninstalling the app (you may be able to reinstall it successfully afterward)

Cause: /mnt/sdcard is full

Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer

Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove something (or use 'mv (dirname) /mnt/external_sd if you have an external sd card with some space). On a file viewer, move or remove relevant directories. You can't avoid this: if your sd card is full, you're definitely going to have to remove something (or move it to your external card) - the system isn't going to work with a full card. USE WITH CARE EITHER WAY. Whatever you remove cannot be retrieved, and removing the wrong thing can make your system or applications misbehave.

Cause: Corrupted data

Checking: Try the solutions in increasing order of severity.

Solution:

Go into Settings, then apps, then All, click on Google Play Store. Then:

Clear cache, Force stop, restart Google Play and retry​

Go into Settings, then apps, then All, click on Google Play Store. Then:

Clear data, Force stop, restart Google Play and retry​

Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)

Restart Google Play. It will ask you to add an account - add your original back in.​

Cause: Corrupted binaries

Checking: Not sure how...

Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good). You may also need to reinstall google play services (thanks jpeg1900)

Or:

"I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again." - Thanks Nephatiu (see below).

Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.

PS anyone know a better way to do tables in this wiki?
[General Questions and Answers] Ralf-0815:
play store error at download

hi there,

i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.

after ~ 15 mins an error is on the display.

any idea?
[General Questions and Answers] urilabob:
Play Store hanging on download

Not sure. I had a similar problem at one time, and eventually discovered it was due to a specific app that had only half-installed itself (perhaps the tab had crashed halfway through the download, not sure, it's lost in the mists of time). Uninstalling that app got over the problem. However it might help someone (perhaps you) if you post the error message that you get on the display (people are likely to google it, so that you might get together with other people with the same problem).
[General Questions and Answers] tygr20:
I had issues with the Play Store earlier today and tried clearing the app cache and data to no avail, but found another simple fix. I uninstalled updates from version 3.8.15 back to 3.7.15. Worked like a charm.
[General Questions and Answers] Nephatiu:
Well, my Play Store recently crashed during updates, after which it wouldn't run any longer anymore stating that same message every time I try running it and also every time an app accesses the store for information (which seems to happen when I just open the apps). My sdcard wasn't full, clearing data and cache did nothing, no other data is corrupted, I replaced the market with a fresh copy apk, tried different versions, ... Nothing worked... So, reading the internet, I saw the final solution was to remove and re-add my Google account, but for some reason (not a rational one) I didn't really want to do this, so I went back to CWM recovery mode, reflashed the gapps zip I used the first time and rebooted... Once booted it didn't give me the error I usually get on any other boot since it started crashing, but when I tried running Play Store, it crashed again with the same message... Defeated I went to my Google accounts to remove, at which point (just before doing anything) I noticed the Updates-notification of the Play Store popping up in my notification drawer. I tapped it and Play Store booted, everything works again, and it updated itself back to the latest version, still without any problems.

So in short, if you don't ant to read the entire text:

I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again.

Dunno if this will work for anyone of you, 'cause it depends on the reason it's not working, but this possible solution should not be missing from your list since it worked for at least one person (me). :p

Greetz,

~ Nephatiu
[General Questions and Answers] Deleted member 1755208:
Hotspot Shield VPN 1.3

just download Hotspot Shield VPN 1.3

http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/

and google play store will work again
[General Questions and Answers] ErionT:
What does Hotspot Shield VPN 1.3 have to do with Google Play not working?

That is an app which creates a VPN so you can access sites that are locked or not authorized.

Personally I went into Settings than Application Manager, then ALL, then Google Play Store.

After that i cleared all the data, force stopped the app and restarted it again.

It worked nicely.
[General Questions and Answers] mjpeters:
seems point 3 fixes it for me, but as soon as im back on the play store and starting to download something it just starts over again with the error message. Any ideas?
[General Questions and Answers] ApeironTsuka:
Not even sure how to describe this one..

Hardware: ASUS ME301T (MeMo Smart Pad 10)

Version: 4.2.1 (10.6.1.29, but it was happening on 10.6.1.25 as well)

Rooted, SuperSU installed for the multi-user support. Aside from that, the device is stock.

Play Store: 4.1.6 (4.0.something factory)

Setup:

2 users

Primary user has 2 Google accounts+FB account

Secondary user has a single Google account

Problem:

I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.

Any ideas?
[General Questions and Answers] jPeg1900:
I ran into a similar problem. After reading this thread, i tried a few of the suggestions. What ended up working for me was to go to the application manager, got to google play store, uninstall updates, and re install the factory version. Did the same for google play services.
[General Questions and Answers] talamir:
same problem with 4.3.1.1

using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.

went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.

not sure if re-flashing will help... (cleared cache and dalvik too).

thoughts..?
[General Questions and Answers] urilabob:
No good ones, but just wondering - is there any possibility it's the 43rd app that is the root of the problem? Perhaps its data is corrupted in play's database, and adding another app reveals the problem.
[General Questions and Answers] urilabob:
Just in case you didn't try it, jpeg1900's suggestion of reinstalling google play services (rather than just google play) might be relevant here, in light of it crashing as a background process.
[General Questions and Answers] vezzy:
Unfortunately google play store has stopped

hello,

i bought a chinese phone - Vsun i9 but unfortunately it looks that is made for chinese market and google play doesn't work:

Unfortunately google play store has stopped

I had rooted the phone but still don't know how to activate google play :(

Could you help me and if someone knows if there is a custom rom for this phone to send a link.

thank you in advance!
[General Questions and Answers] adrianyujs:
4.5.10

Is this a bugs?? On note 3 original rom play store version 4.5.10 also has this problem, sometimes clear data on download manager / play service / play store can help, sometimes there is no choice, I remove gmail account and sign in again can help...

Why does this happen? Did google give any answer?
[General Questions and Answers] 3deepborah:
helpful topic

i found this very helpful.. thnks :D
[General Questions and Answers] adrianyujs:
remove account and work well, after few days the same problem occur again!!!! What happen to android? is it need to wait new google play new update?
[General Questions and Answers] nativeridge:
I broke it!!!

after trying all the processes, several times

I am running Paranoid Android ROM and just wondered if changing hybrid profile of Google play store was contributing to app crashing?!?

note: I was able to open app but from opening menu could not go into any individual tabs (I.e. "apps") without crashing...

Changing hybrid settings back to lower DPI fixed issue and I have just set to the maximum DPI before app starts crashing

hope this helps others :D
[General Questions and Answers] urilabob:
Limited Relevance

If your problem is due to google sites being blocked by a firewall (your company's, your ISP's, your country's, or whatever) this may be helpful. Be aware that you will need a site on the other end, outside the firewall, to route your google play communications.

If that's not your problem, this solution won't help.

Usually you will know - only a few countries block google, it's highly unlikely that a commercial ISP would, and you will know whether you are trying to do updates on your company's network.
[General Questions and Answers] aarish1:
There's a host file in system-etc- delete that file and reboot your phone and see if that works..
[General Questions and Answers] mayankbhatia5:
Make sure your google playstore is in system app.This works flawlessly
[General Questions and Answers] sakar89:
still problem

I ran into this problem after flashing a custom rom .. and now the notification appears just after booting... i cant even use my phone because as soon as i press ok the notification again comes back /.. tried to clear cache even factory reset bt the problem is same
[General Questions and Answers] simonbigwave:
For me, i had to

1) reflash gapps and wipe cache and Dalvik

2)reboot (do a proper powerdown and then on again)

3)Remove google account

4) wipe all cache and Dalvik again.

4)re add google account /with wifi OFF (dont ask me why becos it didn't work with my wifi on but worked with adding account via mobile data)

5) did u chage ur Google password lately becos of Heartbleed bug? Did u select two way verification process ? If so REMOVE two way verification process on Google on web via pc. If u changed ur password lately then u need to check password for ALL ur google specific apps eg google plus, gmail, etc on ur phone device. For some people that helped apparently.

6) if all above doesn't work try another different PA Gapps or Banks gapps.

So for me, after all i did above, hours later from trying everything , my Google apps is finally ok.. Hope this helps. Good luck.
[General Questions and Answers] Muddyfunk:
Uninstalling update worked for me

Yeah, that worked. Thanks;)

Update: Error message appearing again so uninstalling the updates does the trick but I don't want to have to do that everytime I use Google Play.

Any other suggestions please? Don't really want to flash ROM again and Gapps?
[General Questions and Answers] LordXavius:
How to fix!

I have figured it out, although it will require factoru reset.

Go into fastboot (this is done by holding down the power and volume down key)

Install the drivers, go into the adb interface and type the following commands :

fastboot devices

fastboot erase userdata

fastboot erase cache

fastboot reboot

Done!
[General Questions and Answers] Ammar53:
Unfortunately Google play store has stopped

n:Go into Settings, then apps, then All, click on Google Play Store. Then:

Clear cache, Force stop, restart Google Play and retry

Go into Settings, then apps, then All, click on Google Play Store. Then:

Clear data, Force stop, restart Google Play and retry

Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)

Restart Google Play. It will ask you to add an account - add your original back in.

I did this all but still have same problem. ..

Please help me as soon as possible.
[General Questions and Answers] kevinleen0:
thank you so much! Finally I solved my problem! :good:
[General Questions and Answers] topodinapoli:
Thanks, just the info needed.

This helped me greatly. I started uninstalling apps after backing up with Titanium Backup. Cleared the data for Play Store and Services. Now working after weeks of messing around trying to solve the problem. Thanks and more thanks.
[General Questions and Answers] Mr. HoaX:
[FIX]:Unfortunately google play store has stopped

Here is my solution this worked for me:

requirements:

Rooted Device (ofcourse)

link2sd

Google Play Store (latest): http://www.redmondpie.com/google-play-apk-4.4.22-download/

Google Play Services (6.1.83) : http://xdaforums.com/android/apps-games/app-google-play-services-t2795911

Steps:

-uninstall google play store

-update google play services by installing google play services v 6.1.8.3 as given above

-install google play store as given above

-open link2sd and convert google play store into system app

-reboot

-DONE! -welcome in advance :))
[General Questions and Answers] adrianyujs:
I figure it out, it's a bug..

This happen if I put my phone to silent or vibrate mode, I switch back to normal sound mode problem solved...
[General Questions and Answers] oskarkamera:
android 5.0.1 google play problem :(

hi i installed android 5.0.1 hundred percent correct . everything are work exept Google play app's

how can i fix it because i can not play game when google play stor + googla play are not working :(

---------- Post added at 02:36 PM ---------- Previous post was at 02:20 PM ----------

i have Cell standby problem in galaxy s4 too , thats why i tryed upgrade my android to 5.0.1

how can i fix it ?! cell standby drain my battery . and now google play srvice are not working ,

is there any android 5.0.1 Firmware google play edittions ?

i need help guys please help me
[General Questions and Answers] Bhupesh Nimje:
Fix Google Play Store has Stopped

you have to choose one out of four solutions

Solution 1 : Clear Google Play Store Cache

Solution 2 : Uninstall the latest update if you find out that problem is arrived after you have updated your Google Play Store

Solution 3 : Switch to Wi-Fi Connection

Solution 4 : If you are facing this issue from a long time then you can switch to latest version of Google Play Store :)
[General Questions and Answers] noobter:
I fixed mine by making Play Store a system app.
[General Questions and Answers] Krizz Reck'd:
As soon as I try to open the Play Store, it immediately pops up the message. I know of method/cause 3, but it didn't work. As for the other causes I don't know how to do those, and now my phone is sometimes popping up with the message that it stopped. Help.
[General Questions and Answers] Gene August:
Try restoring Google Play Services

I had been having the same problem as everyone else posting here. Running 'Jelly Bean', I had an existing backup of the system which was created with Titanium Backup. I restored Google Play Services and the problem went away.
[General Questions and Answers] Gene August:
The fix turned out to be temporary

The fix seemed to last a few days, then the same problem reappeared. The problem seemed to magnify over the next several days, in the sense that additional apps began to display similar messages, "Unfortunately x x x has stopped working". It got to the stage where the Device Settings would not open, so I decided to re-install the operating system.
[General Questions and Answers] Khate:
What if it stopped due to the use of freedom.apk?
[General Questions and Answers] i9100pwr:
i9100GT:

CM 12.1 --> http://xdaforums.com/galaxy-s2/development-derivatives/rom-cyanogenmod-12-t2955551

tk_gapps-modular-pico-5.1.1-20150620-signed.zip --> http://d-h.st/JaEs

and no more "Unfortunately google play store has stopped" ;)
[General Questions and Answers] headache59:
Thanks - what worked for me - uninstall all updates for google play store.
[General Questions and Answers] Lianthe:
Try changing Location Mode to Device only.
[General Questions and Answers] charminggaurav:
Hy ,

My Google play store stopped working as it was a system app i maded it a user app using root browser after making my Google play store app from system to user it stopped working....... I can open the app but when i try to download any app it says "unfortunately, Google play store has stopped." .......somebody help me please! Please
[General Questions and Answers] billubakra:
I uninstalled all the updates of both Google Play Store and Services and reentered my credentials for the Google account and it seems to be fine as of now. How to update both Store and Services to the latest version now?

*UPDATE*

It worked fine for 5 minutes and now this problem has arisen again. I am using GT-S7262 with Android v4.1.2 . The phone is not rooted. What should I do now?
[General Questions and Answers] abhiraj tulsyan:
you can try to clear data and cache, uninstall all updates and then download latest playstore version apk file from outside and install it.

Hope it works.
[General Questions and Answers] billubakra:
Cleared data, cache and uninstalled all the updates yesterday itself but it didn't help. From where to download the latest playstore version for my phone? And how to delete the older version which is in the phone?
[General Questions and Answers] abhiraj tulsyan:
just type latest version of playstore.apk in google From the links you can download playstore apk file and simply install it.And then open the playstore.The new play store installed would simply take the place of old one
[General Questions and Answers] Frezza:
I have the same problem
[General Questions and Answers] griz.droidx:
Hey there just add as an FYI I'm using gb after my s3 died on a dx2 play store would die repeatedly and I'd have to down grade to market which worked at times and other times no. Since I'm on cm7 I was using a cherry mixer theme that's always been a favorite. For sh!ts and giggles I applied another theme that I liked almost as well. This simple change fixed my play store issues completely. So it's something to consider especially on custom roms. Not many are running gb anymore but it could be useful on newer android versions too.

Edit: old versions of many apps can be found on apkmirror.???
[General Questions and Answers] billubakra:
I installed the latest version but when I open the Playstore now, it says cannot connect to internet or something. I don't recall the exact error now. What to do?
[General Questions and Answers] abhiraj tulsyan:
does it say "Connection time out error"

---------- Post added at 07:19 PM ---------- Previous post was at 07:18 PM ----------

does it say connection time out error
[General Questions and Answers] billubakra:
No, it was some other error Dear Abhiraj. I installed the latest version but the result was the same, so again cleared cache, data and reset it to the factory version and now I am getting this error, Error Retrieving Information from Server RH-01. I again installed the latest version of Google Play Store and Services but the result is the same. I don't have any idea why this is happening. This phone of mine just has one or two apps installed and it is used for making calls only. I did not change any setting or something. This error started all of a sudden. What should I do?
[General Questions and Answers] abhiraj tulsyan:
Clear data of Google Services framework and force stop it.Remove your google account.Clear data of apps such as play store,play services.Then reboot your phone.And sign in with your google account once again.This should work
[General Questions and Answers] billubakra:
When I first got the cannot connect to internet or some other error, I followed the troubleshooting steps by Googling them. Then I got the RH error. So, I got the same steps as you have mentioned from Google and after following them the factory version of Playstore worked for few minutes and then again I got cannot connect to internet or some other error. Sorry don't recall the errors precisely.

Just now I again followed the steps as mentioned by you, but still the RH error is there. What should I do now?
[General Questions and Answers] billubakra:
[MENTION=5132130]abhiraj tulsyan[/MENTION]

Any more help brother?
[General Questions and Answers] abhiraj tulsyan:
Sorry bro can't do anything more. I would have recommended you to delete host files of google play store if you would have rooted your phone.But my knowledge is only this much limited.Hope for someone bettet to look at your post and help
[General Questions and Answers] billubakra:
Ah. Few more questions dear-

1. Why did this error show up at the first place? Like I have told you, I did not change any setting or anything.

2. I can try to root my phone via Kingoroot and if successful I can delete the host files. But will it work? And where is it located?

3. Deleting the host files won't cause any more troubles, right?

4. If I format the phone, then will the problem go away?
[General Questions and Answers] billubakra:
[MENTION=5132130]abhiraj tulsyan[/MENTION]

Awaiting for your reply brother.
[General Questions and Answers] jes327:
I was getting the message "Unfortunately, Google Play Store has stopped" no matter what I had tried! I had tried EVERYTHING that was mentioned online and nothing worked! I even rooted my phone! The only thing that finally worked for me to get Play Store working was to download a different browser to my phone which was easier said than done! I remember Play Store had mentioned once that my browser (my phone's default browser) was no longer supported. So after having tried everything else - I remembered the message! I was finally able to download Firefox onto my phone my using the default browser set to Desktop View instead of Mobile View! I made sure to set my phone to allow for 3rd party apps to be downloaded - and finally I was able to download Firefox! Google had kept switching me over to Play Store every time I went to download Firefox until I switched to Desktop View in the phone's default browser! Since Play Store wasn't working I couldn't download Firefox or Chrome using Play Store! Anyway, once I got Firefox installed I disabled my phone's default browser via Settings then Apps and I was all set. Now when I click "Play Store" the Firefox browser opens and gives me instant access.