yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] sprintuser1977:
I'm not gonna judge as I actually have ocd and take meds :)

But I've never bought and returned 6 of anything in my 35 years! That's some bad luck my man.

Good luck getting it fixed. I am picky too. My advice and what I do is buy at the store and don't leave until you have thoroughly checked out item.

From the Note to Nexus 7
[Nexus 7 General] live4nyy:
I'm curious. What WiFi network were you using to test these devices on when you were in the store? It could easily be chalked up to the WiFi network and not the devices.

---------------------------------------------

NOTE: Also, for anyone with screen issues, like "lift" or "separation" or "spongy", have you checked out this thread?

http://xdaforums.com/showthread.php?p=28964003

And it seems it won't void the warranty:

http://phandroid.com/2012/07/18/nexus-7-units-suffering-from-screen-separation-issues/
[Nexus 7 General] EVO DL:
Right on. It seems some posters here repeat clichés like robots.

Another annoying cliché is the repeated apologetics that this is a cheap or a budget tablet. It is not. This is a $275 and a $350 tablet or even more that was sold to you at wholesale prices. Google didn't mark up the price. No profit. They sold you at the price that is somewhere between factory and distributers. Say thank you that you got it at wholesale and don't call it "a low budget tablet".
[Nexus 7 General] jsebol80:
One of the reasons I decided to get the Nexus was because Asus was manufacturing it.

My last 3 PC builds have all been Asus parts. And I couldn't be happier.

My Nexus is perfect. Sorry to hear about your bad luck, OP.
[Nexus 7 General] sprintuser1977:
I have to say it is a bit harsh to call someone an idiot for wanting a near $300 item to not be perfect per say, but to his liking.

Its not a toy. Every first Gen electronics item has issues. Its entirely possible there was a bad batch. I've been a rabid phone buyer and xda member for years and seen this happen before.

To op, you have no right to be bashed, attacked, called an idiot, or anything whatsoever. Unfortunately, that's part of being on the web and part of xda. I've worked in retail for many years as a general manager at many national retailers and I always make sure my customers are happy.

Good luck to you and I hope you get it fixed.

I also hope the unnecessary name calling and personal attacks for doing what is normal stop.

From the Note to Nexus 7
[Nexus 7 General] dmsu:
I think when Google sent the devices first to retailers have got some of the defective early batches that we've read on news sites, and now Google and ASUS has sort of resolved their latest batches?
[Nexus 7 General] wynand32:
I mentioned earlier in the thread that I went through three (3) new iPads before finding one without a yellow tint. And trust me, while the iPad's screen truly is remarkable, the yellow tint problem (again, you can Google it) really detracts from just how good it can be.

About a week after I finally purchased a good one, I was meeting with my boss, who'd purchased one earlier that day. He loved it. However, when we placed ours side-by-side to compare some (unrelated) things, he noticed that whites on his screen were actually much more yellow than mine, and that overall colors and whites on mine popped more. It's something he didn't notice before, because the mind tends to attempt to adjust for such things, but he was quite disappointed to learn that his had a problem.

Now, I submit that he had good reason to be upset. Yes, the screen on his was "okay," in that it functioned and was arguably better than any other tablet screen on the market. However, it was definitely sub-par compared to how the iPad was intended to be, and how many iPads actually were. He swapped his out at the Apple Store without a problem, and ended up with one that had a superior screen.

Was he being overly "picky"? Should he have sucked it up and not exchanged because the iPad was still on backorder in many places and was difficult for other people to buy? I think that's a ridiculous proposition. Just as it would have been improper for me to settle for a lesser device, and why I went through so many to finally get a good one.

I think it's entirely possible that the OP went through six (6) Nexus 7 tablets because of issues. I know that mine has the screen separation issue, a dead pixel in a really noticeable place, and a speaker that seems ominously low-volume. How unlikely is it really that those problems could have been spread out over three different units? Hell, I think it's pretty bad luck that I received a unit with all three problems--I'd probably live with two of them if the dead pixel weren't there (that drives me crazy when I'm reading ebooks), but then again it's my prerogative.

Perhaps this guy's a troll, or perhaps he's not. But there are WAY too many personal attacks whenever anyone reports that they've gone through some number of units because of issues. Whose business is it, anyways? And how many is "too many"? Is three too many? Four? Five? And whose fault is it for such issues, anyways?

If you're willing to accept defects in products you pay good money for, that's your business. I think it's ridiculous, though, that someone's being attacked because he's unwilling to accept them in his.
[Nexus 7 General] hullbay:
+1 :good:

If the product was listed with defects and you knew of them beforehand, fine. But otherwise would you still buy it?
[Nexus 7 General] akarol:
Didn't expect anything more from Asus. I was left with a bitter taste by them after my Transformer issues. Never had any issues with Samsung electronics.

Sent from my amazing Nexus 7.
[Nexus 7 General] matthewr87:
If that is the case then that is a crazy coincidence. Maybe it is true though. I haven't seen very many reports of green screens with the GNex.
[Nexus 7 General] byron84:
Brand loyalty... LMFAO! Let's be clear about this. ***EVERY***SINGLE***BRAND*** will have countless defective units. When you put into perspective the volume of merchandise sold for any given major brand, in this case we'll talk about electronics, you (well, hopefully you will) begin to realize that no matter the brand be it Apple or the cheapest brand around, you have a chance of getting a totally messed up unit or a PERFECT one regardless. You can argue all you want that X, Y or Z brand gives you a better chance (and to a certain extent it may) of having less or no defect. That doesn't change the fact that you can still get a defective one from your favorite brand, and in REALITY, it's not any less likely than a defective unit from the other brands. I've seen -countless- HP laptops that have Wi-Fi issues. Does that mean that they all do? Of course not, there are millions of them out there that are just fine. That won't stop me from considering an HP product if the specs/performance/price is right.

Let us also keep in mind that most brands are not doing all of this manufacturing themselves. In the case of Samsung, they actually do a make a lot of their own stuff, but this might not be the case with ASUS (I have no idea).

I have products from Samsung, HP, Asus, and many others and have had some good and some bad experiences. But to think OHHH, my Samsung is the BEST therefore I will ALWAYS buy Samsung and NEVER buy HTC, or whatever... Hmmm, given the REALITY about numbers, does that not seem inane? Yes we all want the most out of our money, and if there are glaring defects you try to return it. 6 bad ones in a row, if not total BS, is crazy. There's something wrong there - a bad batch (which is common enough), or some other factor. What are the common factors in all of these purchases? heheheheh

Let's face it, what's really happening here is that Google/ASUS is offering a freaking awesome product, the value per dollar is unbeatable. You could just as well have spent $500 or $600 on another tablet and had exactly the same experience.

Say, did OP ever respond back to the thread?
[Nexus 7 General] Tomatoes8:
I was using the store one, they either wouldn't connect even with the correct password or it was slow as hell. I know it wasn't the network because every other tablet there had a connection. Trust me me, I checked.
[Nexus 7 General] R3dbeaver:
successful troll is successful.
[Nexus 7 General] just lou:
Ask me about my 2 Samsung HD TV's. :mad:
[Nexus 7 General] Masssy:
Oh yeah that would be great</irony>, I'm on my second now since December and both have had a horrible problem with ghosting and images burning in.
[Nexus 7 General] sheureka:
I've had my very early build Asus TF101 since the week they were introduced and my Nexus 7 now for a little over a week. And I haven't had any problems with either one. - sheureka
[Nexus 7 General] just lou:
Me neither. ... But I did have issues with the Prime.
[Nexus 7 General] wired00:
How do you know they will keep using OEM for tablet and phone? I can understand buying Motorola for patents but as far as I knew the only reason they didn't use em this time is the sale hadn't finished in time etc

I'd have thought they will be making the next tablets in house which means using the ex Motorola infrastructure?
[Nexus 7 General] SCDroid:
Mine has been perfect.
[Nexus 7 General] Step666:
Dodgy capacitors, huh?

I'm a little surprised Samsung didn't repair them for free.
[Nexus 7 General] BootlegZani:
Not even remotely.
[Nexus 7 General] nyijedi:
In that case, you obviously don't own any Asus tablets. Or if so, are

extremely

lucky.
[Nexus 7 General] just lou:
No. Not the capacitors. Samsung did extend my warranty due to a lawsuit for that though. I had issues with collapsing light engines on a DLP, and failing LEDs on another set.
[Nexus 7 General] live4nyy:
Thanks for clarifying, I was just wondering really. I have had no issues with WiFi on my N7, the speeds are better than anything else I have including an iPad2, an HP laptop, a Galaxy Nexus, and an Acer Chromebook.

I haven't had any issues at all actually, which is good since I got mine off of Craigslist and it's a 16GB model in which I would have to wait forever to replace if there was any problems. :victory:
[Nexus 7 General] sm0kincamel:
Really 6??? I would have been fine with a Sammy 7 tab, in fact I was real surprised that Asus was chosen over Samsung to produce the 7. I haven't had the screen separation issue or seen any dead pixels but do have the screen flicker issue as of last night. Gonna wait it out and see what happens, I don't like returning things, I'm more of a deal with it and don't buy again kinda guy.
[Nexus 7 General] bahurd:
Mine's fine. Haven't noticed anything wrong.
[Nexus 7 General] sm0kincamel:
I worked at Best Buy for about 3 months, Asus and Acer (not surprised about Acer) were the two top tablets to come back with issues.
[Nexus 7 General] DangKid:
Had a old TF101, no issues whatsoever. I really like Asus' build quality.

Sent from my Paranoid Droid Samsung Infuse
[Nexus 7 General] just lou:
I still have one, and use it every day. I've never had a single problem with it. When I felt it was getting a little "old ", I installed a different kernel and overclocked it. Now it feels like new again. :)
[Nexus 7 General] TidBit:
No. I'm glad it's not a Samsung because it probably would have been banned or nerfed, because of some copied thing or another. I despise Apple, but from what I read, Samsung was warned by Google before they ever created the Galaxy Tabs that they were copying too much from Apple.
[Nexus 7 General] tsupersonic:
Hell no. Samsung has sub par build quality when compared to Asus and HTC. Samsung's high end products never have the premium feel that HTC or other companies have. They just feel really cheap. I for one am thankful it was Asus. I hope the next Nexus phone comes from someone other than Samsung. Google needs to promote other manufactures.
[Nexus 7 General] pinoyto:
Wow. 6 nexus returns. I guess I'm pretty lucky with my nexus.
[Nexus 7 General] matthewr87:
I'm getting my third one from Staples today. Not very optimistic. If the third one has the same problem I am done with this tablet; just going to ask for a refund.
[Nexus 7 General] slaia:
You must be very unlucky

You must be very unlucky to have got six devices and they all had problems. I got mine yesterday and I cannot find any problem.
[Nexus 7 General] Kumnaa:
My 4th one has arrived at home today and first inspection by the missus suggests there is no screen lifting. My 5th one arrives tomorrow and I'm now slightly more optimistic.

(just to clarify, I am aiming to own two but the first three have be faulty)
[Nexus 7 General] Kiersten_Kress:
Play Store finally contacted me back and I'm sending it back for a refund.

(nothing they can do, since they have none to ship out right now, unless

I'm willing to accept 8GB model)

I stopped by the local GameStop last night and they had two 16GB

Nexus 7 behind the counter. It was 5 minutes till closing time, so

I just paid for it and left. After I got home, I opened up the box and

was glad to see no issues with the screen glass. After playing with

it for a few minutes, I didn't see a single dead pixel. Wi-Fi also

was fine. I copied a 2-hour 720p video and left it playing.

This morning, I turned it on and checked again... still looking good.

The only strange thing that I noticed was that all my Goolge stuff

was not automatically backed up to this new Nexus 7. (apps, calendar,

contacts) On the other Nexus 7s that I exchanged, my stuff always

showed up on the new unit within an hour or two... oh well...
[Nexus 7 General] Kiersten_Kress:
When I bought my iPad 2 last year, I only had to exchange it twice to

get one without screen bleeding issues. :)

I have owned a few different tablets and I've only encountered screen

issues with Apple iPad and Asus tablets. My two Samsung Galaxy Tab 2

and three HP Touchpads never had any screen issues.

Perhaps Asus and Apple source their LCD panels from the same place? :D
[Nexus 7 General] matthewr87:
I just returned from Staples after going there to pick up my third N7. This one had the worst screen lifting of the bunch. The manager is going to contact the district manager to release a memo to all the stores in the area to be aware of the problem. As of now I have not seen a single N7 without the issue (5 for 5 including 2 display models). I'm done with this tablet. I really wanted to like it but this experience has just ruined it for me. I am going to put the money towards a new laptop instead.
[Nexus 7 General] just lou:
I'd bet 90% of the N7's being returned for "screen lifting" in reality have nothing seriously wrong with them other than their owners spent too much time reading threads on xda. ;)
[Nexus 7 General] matthewr87:
I'd like to agree. I really tried to like this tablet. However, having a screen pop up on the left side is simply not acceptable. I wouldn't care if it was above the bezel and rigid. However, the fact that it is "squishy" is what bothers me. Pushing the glass flush with the bezel causes the actual LCD display to swirl and discolour, meaning that it is potentially damaging for the screen in the long run. To those with flawless tablets, good job and I hope you enjoy them. Unfortunately I have been unable to find a tablet without this problem.
[Nexus 7 General] noobandriod:
Wow, I guess I got lucky then. No screen separation and or any dead pixels. There is a tiny light bleed but then again I have not seen any backlight lcd that didn't have some kind of backlight bleeding. I guess haven't so lucky in this regards. Last, if I was to be really picky then the speakers do sometime distort occasionally when listening at maxed volume and the screen color banding could be better.
[Nexus 7 General] yanksrock1000:
Exactly what I did. Google/Asus lost a customer (for the nexus 7 at least) with the issues in my Nexus 7(s).
[Nexus 7 General] hullbay:
This whole situation is awfully similar to the iPhone 4 manufacturer defects when it first released. I'm hoping they release a statement and clarify what their plan of action is with all of this, cuz I'm currently holding off on buying this tab until they do so.
[Nexus 7 General] Kumnaa:
I've been using my 4th Nexus for the last day which also has a screen seperation issue. I thought I would just put up with it but I can't so I'll be taking this one back. The 5th one arrives today, also from Tesco, but I'm guessing all their stock is dodgy so I'm not holding on to any hope.

If my fears are realised I'll just wait a few weeks and try again from somewhere with fresh stock.
[Nexus 7 General] Shahpur.Azizpour:
question about the screen lift. is this purely an optical issue or will the screen take damage?

i mean if the screen is lifted 1 mm i wouldn't even care as long as it WORKS as expected.

i send back my device because it had HUGE backlight bleeding issue to the point that you couldn't read a text on white background without eye irritation.

but when i read about 3 dead pixel or 1 mm of display lift i think: "i'd be happy to have those problems"...
[Nexus 7 General] productofusa:
I've had 2, one from Sams Club, one from Play store, Neither is without defect and the Sams Club one was so bad it had to go back for refund. I 'll probably open a ticket on this one, so far not a deal breaker though.

Really makes me wonder about how many first run units are going back. Will they, as in tech industry from Google down to Asus (and everyone else in the industry)learn anything from this and tighten up on QC or do they just consider manufacturing defects/rma's/unhappy customers part of the cost of doing business.

It just seems this whole Google/Nexus 7 fiasco could have been handled a bit better. :eek:
[Nexus 7 General] curl2k1:
Never had any issues with Asus products. Was extremely pleased when Google decided to partner with then for the 7. My prime is flawless, my 7 is perfect, my laptop is great, motherboards have been trouble free, monitor is awesome. Just doesn't get much better.
[Nexus 7 General] josefmawas:
I only noticed on my rooted nexus 7, that once suddenly no sound came out and I heard a noise, but after reboot it worked
[Nexus 7 General] clintonroche:
+1 to this!!!
[Nexus 7 General] matthewr87:
I have a suspicion that in the long run this issue could damage the screen. Because it is spongy and moves up and down I feel it puts pressure on the screen every time it is pressed down. I noticed that pushing down on the left side caused distortions and swirling in the screen, whereas pressing down on the right side did not cause the same phenomenon.
[Nexus 7 General] kamui957:
In another thread they have pointed out this is a misaligned/ pulled down bezel causing this issue. The bezel works to secure the screen, and since for some reason the screws are pulling down the plastic (wish it was metal, wouldn't have this issue) the screen becomes a little loose and "spongy" in that area. Apparently, removing the back cover (doesn't void warranty and comes off pretty easily, imho) and adding a very small shim/makeshift washer to the right screws fixes this.
[Nexus 7 General] aweskelo:
NO.

And youre unlucky.
[Nexus 7 General] dirk1978:
Interesting thread.

I've had:

HTC Dream (G1)

Galaxy S1

Nexus S

Galaxy Nexus

All 4 were incredibly resilient and survived some pretty extreme environments such as cooking in data centres, running out in rainstorms etc. and each one was perfect. I had no real experience of either HTC or Samsung before using their devices and each one was amazing.

I've had 2 Asus EEE PCs and both were very well built and didn't have any troubles with them. I've now got my Nexus 7 and it's absolutely perfect, can't find a single thing wrong with it. 16GB UK very early shipping. Guess I'm just lucky.

Oh, thinking about it, the first Nexus S I got had a purple screen. Swapped it out and it was fine.
[Nexus 7 General] hullbay:
No point in trying to makeshift fix it yourself, just send it back and get another. :good:
[Nexus 7 General] krelvinaz:
If you are just going to get another device with the same issue? 10 min fix and the issue is gone. People spend hours flashing now Roms to fix stuff all the time. What is 10 mins worth.

Via my HTC Rezound
[Nexus 7 General] nyijedi:
The problem is that this issue appears to affect all devices. Some worse than others, but the design flaw is there on every one. The washer fix appears to actually be a valid solution.
[Nexus 7 General] dirk1978:
Bit of a sweeping statement considering many people myself included have stated theirs is perfect.
[Nexus 7 General] krelvinaz:
I had one of those "perfect" ones. I got to play with it for a whole week and then gave it to the actual owner.

Today, we opened it to take a look and guess what... we see the same issue there, it just hasn't separated yet.

I dont and he doesn't play games so perhaps it is still like that due to the lack of heat generated so far, but without the "fix" it will eventually do it I think.

If you don't have the problem now, you may in the future, or it might be that you never get to that point, but if you do get it, there appears to be a fix that is easy to do and a lot less of a hassle than returning the device.

Up to the buyer of course, but right now, I think if you swap a unit out, you will still have the issue. I assume they will make changes in production as all devices evolve as they are mfg'd.
[Nexus 7 General] nyijedi:
I was about to answer this, but instead, just see below. It's my position that this is a latent design defect in ALL Nexus 7 devices. Maybe the design defect won't impact some people because they don't play games, get their N7s too hot, they use a case, etc., but I believe everyone has this latent defect.
[Nexus 7 General] Metallice:
I just got my first replacement in the mail. On my first one the speaker was busted and crackled above 50% volume.

The new one has a defective display. About half as bright as the original and if I lower the brightness to under 20% the display shuts off...

*sigh*
[Nexus 7 General] matthewr87:
Interesting. Three of the tablets I've owned have all had screen separation issues right from the box. Guess not all of them have to heat up to develop the problem.
[Nexus 7 General] just lou:
The Sky is Falling.
[Nexus 7 General] ryan09266:
I was going to return mine, kept reading threads here and was super picky when going over it. I found a small speck of dust between the lcd and backlight, slight backlight bleed, and the left side of the housing didn't line up with the bezel exactly. Emailed google but a day into the wait decided I never noticed these issues while using it, and told google I'd just keep it. I think I had just gotten myself worked up about small things that wouldn't actually impair the use of the tablet. Long story short I kept it and still love it (despite small flaws).
[Nexus 7 General] SilverXZ:
Definitely YES. Asus just produced too many faulty units.
[Nexus 7 General] krelvinaz:
My unit showed up this afternoon... no issues that I can see at all. Will open it this weekend and look at what it looks like inside.
[Nexus 7 General] Arthur Hucksake:
Don't do it. Leave it alone if it is all fine and dandy. You might bring on the screen raise crap just to satisfy curiosity. Watch a strip down video if you really must see it's insides. lol
[Nexus 7 General] bootloopz:
User error
[Nexus 7 General] krelvinaz:
That sounds more like sticking your head in the Sand. It is quite clear there are issues. Despite now having used 2 units without any flaws yet that I can see, too many others are having issues.

Taking the cover off and looking is not going to cause any issues other than most likely telling me what I already expect... that my unit is like everyone elses, it just hasn't popped loose yet.
[Nexus 7 General] omnianick:
I smell troll.
[Nexus 7 General] sprintuser1977:
Thanks for your constructive input to the thread!

Any other helpful wisdom? :rolleyes:

From the Note to Nexus 7
[Nexus 7 General] john.2011:
Google charge 15% restocking fee if nexus 7 box is opened.... I just got this email
[Nexus 7 General] nyijedi:
I'd tell them to go F themselves. Call your credit card company, tell them Google is unable to give you a satisfactory unit, and refuse their charges.

I don't blame Google in this. It's all Asus' fault, but you should be stuck paying for it.