yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] Ferrian:
I have a question for everyone else that has this problem. Do you have your Nexus 7 rooted or on stock firmware? Mines was on stock firmware.
[Nexus 7 Q&A, Help & Troubleshooting] revmra:
Mine is rooted, my son's is not. Both have the same problem. Both are using the latest ota.
[Nexus 7 Q&A, Help & Troubleshooting] fudlen:
Mine had this problem stock and still having it with a cm10 build
[Nexus 7 Q&A, Help & Troubleshooting] s0ulreaver:
+1 this happens to my Nexus 7, as well and it is really annoying.

- Happens randomly, different apps

- Running stock, not rooted

- No screen protector

- Temperature, light doesn't matter

- I have no other problem with it

- Latest OTA installed

Does Google acknowledge this problem? I think this would be the 1st step towards finding a solution.
[Nexus 7 Q&A, Help & Troubleshooting] acid123:
its best to get it rma soon as possible,

my one has completely stopped responding to any sort of touches,

just before this it started acting up and apps and all sorts were opening up on there own.....
[Nexus 7 Q&A, Help & Troubleshooting] stlrnz:
Same problem here.

Quickly turn screen on and oft solves it temporarely until the Nexus is going to sleep for some longer time.

I imported the tablet from UK to Germany. Bought it via eBay. So, its not easy for me to RMA.

Anyone here with this problem who did not RMA (and will not), too?

I really hope it can be solved via software update. If not, I have to wait for the official release in Germany to send it to the ASUS support.
[Nexus 7 Q&A, Help & Troubleshooting] nemrel:
Same issue as everyone else. Turning screen on & off helps. Happens when inside the official case & without the case.
[Nexus 7 Q&A, Help & Troubleshooting] karl_eller:
I'm having the same problem. It's most common after playing a game, but it'll often happen when browsing on Chrome after a while.

Any idea if this is a hardware problem or software? Should I RMA the tablet or wait for an OTA update?
[Nexus 7 Q&A, Help & Troubleshooting] KentuckyStrong:
I have the same issue using Chrome as well.
[Nexus 7 Q&A, Help & Troubleshooting] bswett:
I keep getting a recurring phantom touch in bottom right corner screen after 15-20 mins on wifi or playing a game. Turn it off and let it sit for 20 mins or so and I can go ahead and do whatever it was I'm doing again. Reboots don't fix it nor factory resets. Neither does turning screen off and back on. Stock, unrooted and rooted. I guess I'll be getting an rma. This makes tablet just about unusable for any amount of time.

No screen lift no washout and no light bleed. Talk about upsetting!
[Nexus 7 Q&A, Help & Troubleshooting] veeman:
Have you tried a different kernel?
[Nexus 7 Q&A, Help & Troubleshooting] bswett:
Tried the faux and Trinity kernel w/o success. Getting rma....
[Nexus 7 Q&A, Help & Troubleshooting] keepzero:
My nexus will lose all touch screen function ability once the power button is pressed and the only way to get the touch screen to respond again is to preform a soft reset and the cycle repeats. It is very frustrating to say the least. And now I'm in the process of getting it replaced but have to wait to payday just for them to ship me a replacement nexus 7 because Google won't let one of these tablets go without paying for them.

My Nexus 7 is all stock and purchased from the Google play store.
[Nexus 7 Q&A, Help & Troubleshooting] veeman:
You should try _motley's kernel.
[Nexus 7 Q&A, Help & Troubleshooting] 18t:
I've noticed it only happens when I toss apps from the multitasking list. If I don't toss, I don't have the responding issues. Try it, maybe its just me.
[Nexus 7 Q&A, Help & Troubleshooting] parmend:
Does anyone notice when trying to turn a map in Google maps it doesn't always respond
[Nexus 7 Q&A, Help & Troubleshooting] EnIXmA:
I am having the exact same issue, its pretty annoying. Sometimes I have to press 2-3 times to open an app and a portion on the right side of my screen becomes completely unresponsive.

I am sending my n7 back today for a replacement
[Nexus 7 Q&A, Help & Troubleshooting] bossei:
I JUST got mine and my screen after going off never comes on. I bought mine at Walmart so I'm going to return it after work while they have more. I also just updated it OTA and same issue. In fact it seems to be worse. WTF... I'm not rooted and haven't even used it hardly as I'm working and busy!
[Nexus 7 Q&A, Help & Troubleshooting] kingofthebraves:
I got mine last night and it was running flawlessly but after loading it up with 12gb of media (mp3, comics and apps) and using it this morning it has become EXTREMELY unresponsive to the point of me wanting to throw it out the window!! Coming out of sleep I'd have to make like 7 attempts just to get the lock screen open, swiping left and right misses 1/3rd of the time and even pressing the home button is a hit or miss. The unresponsiveness get's better after awhile but once you turn the screen on and off again the same things going to happen.

I just did a factory reset just now and it running extremely smooth right now no issues at all so I am CONFUSED.

Is this software related? or A bad combination of running apps? or hardware?

What's the best thing that I should do at this point?
[Nexus 7 Q&A, Help & Troubleshooting] Sultanxda:
I think it might be kernel related because when I flashed a different kernel the problem disappeared but with some kernels I tried the problem is still there.
[Nexus 7 Q&A, Help & Troubleshooting] kingofthebraves:
You're talking about the unresponsive screen right? Can you confirm 100 percent that the problem is gone after flashing a different kernel?

I just did a full wipe and started reloading apps and the problem is starting to show up again. There is definitely something wrong with my unit.
[Nexus 7 Q&A, Help & Troubleshooting] evonc:
I've noticed the issue with parts of the screen not responding to touch properly. however this only seems to happen if I have just connected the tablet to the ac wall charger. Also I've noticed that a reboot will bring the touchscreen back to normal operation. It's pretty evident as since i use Swype as my keyboard, the traces will break off midway as if I've lost contact with the screen but it's just a deadzone. Using a stylus doesn't change things either. Has anyone else noticed this issue or facing something similar?
[Nexus 7 Q&A, Help & Troubleshooting] Sultanxda:
If you're already rooted with a custom recovery then I see no harm in flashing faux's kernel. If not and you need a good reason to root then I'll go test it some more.
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
I've read it somewhere in the forum, the CM10 Rom significantly reduced the unresponsiveness issue. So I flashed the CM10 Skanky Grouper ROM in dev. It does perform better.

Before I flashed CM10, the unreponsiveness happened a few times a day. No I've flashed cm10 for 5 days. It only happened once. So I would say CM10 ROMs do help.
[Nexus 7 Q&A, Help & Troubleshooting] :
And what kernel did you flash to make the problem disappear?
[Nexus 7 Q&A, Help & Troubleshooting] Walkin_mn:
Yeah, i noticed that It happens more frequently when I plug the charger, but it happens randomly too.
[Nexus 7 Q&A, Help & Troubleshooting] Sultanxda:
Right now I'm using Clemsyn's kernel (a variant of Motley's kernel) and I haven't had the touchscreen issue at all.

EDIT: Nevermind, it's back (for the first time in a few weeks). Just played a game and it didn't register all my touches.
[Nexus 7 Q&A, Help & Troubleshooting] whatsinaname:
My nexus 7 16gb started to have the intermittent failing to respond to touch. turning it off and then on would help it for a while but it seemed to be getting worse. Now I have scheduled a return, and now its behaving perfectly. It probably heard me on the phone saying I wanted to replace it. :)
[Nexus 7 Q&A, Help & Troubleshooting] :
Maybe I've found a solution:

Two days ago I disabled all animations in the developer settings section.

And I haven't had the problem ever since. Maybe this happens by accident so I would appreciate if others with the problem would test this too.

Not sure about the consequences also. If this is really software related why does it only affect a few units? My Nexus 7 is C60 (produced in June). What are yours?
[Nexus 7 Q&A, Help & Troubleshooting] Sienna Hanon:
My nexus 7 touchscreen often stops responding to (any) touch when it has been charging all night. A quick tap - tap of the sleep key to sleep / wake the device always brings touch back though.
[Nexus 7 Q&A, Help & Troubleshooting] notfound123:
I am having the same issue. It happens randomly, especially during heavy workloads, e.g., when playing games. My unit is otherwise decent. The screen squeaks a little but it's not that bad
[Nexus 7 Q&A, Help & Troubleshooting] fozzir:
Crap, I've had the GT10.1 and I have the GTPlus and both of those never had these issues. I am having same issue with my Nexus 7, I think it started when I registered wallet which is the reason I got the tablet! I'll try a reset and see what happens.
[Nexus 7 Q&A, Help & Troubleshooting] stlrnz:
I just played 30 min Jelly Defense without problems. Seems to work for me, too. Thank you!

Edit: Problem came back :(

Gesendet von meinem Nexus 7 mit Tapatalk 2
[Nexus 7 Q&A, Help & Troubleshooting] yurtcan:
TouchScreen

Having same problem usually in "Flow Free"
[Nexus 7 Q&A, Help & Troubleshooting] :
For me too. Gonna send it to Asus now. :mad:
[Nexus 7 Q&A, Help & Troubleshooting] akism:
I just noticed this with mine.

When I try to bend the unit inwards the screen begins to become unresponsive in the upper part and registers random touches. I am able to reproduce that problem whenever I want.

When I press the center of the device's back softly towards the screen the touches register correctly again.

There seems to be something loose between the screen and the touch sensor in the upper part of my device.

FYI, I am also experiencing a slight lift on the left side of the device's screen. I will try to hide and ignore this with a TPU cover.

Unfortunately it is difficult for me to return the device since I live outside the countries supported by Google. I will have to live with these issues.
[Nexus 7 Q&A, Help & Troubleshooting] coabs:
Happens to me too. I'm thinking this might be a software issue. If it is hardware, why does putting the device back to sleep and then waking it back up again (power button) solves it? :confused:

Then again I guess all we can do is wait until there's perhaps a solution cooked by one of our great devs :D
[Nexus 7 Q&A, Help & Troubleshooting] trungdtdev:
I same issue, hop is software error :banghead:
[Nexus 7 Q&A, Help & Troubleshooting] jrredho:
Hey all,

I'm almost completely ignorant on all things android-related, but I'm also having this issue.

I called Google device support on my troubles. They told me it has something to do with the number of recent apps that were in the background-the ones that you can see when you press on the recent apps soft key; I don't actually think that's right because my problem is cured temporarily merely by turning the screen off then on again even though the same recent apps still appear.

Also making me suspicious is that OS Monitor has my cpu typically showing 5 to 10% load and free memory is almost always over 450 Megs.

Anyway, as a last-ditch effort to sort this out i uninstalled both swype installer and swype keyboard add well as booted into recovery and wiped both cache and dalvik cache. Afterwards I've had no unresponsive episodes. Some folks on threads I've read are adamant that it's not a problem with swype, and, unfortunately, since I did the wipes at the same time I uninstalled swype I honestly can't say.

The long and short of it its this: have any of you folks having the problems return after making a change tried doing the two wipes without removing any apps? And if so did it also temporarily fix things?

Thanks!

Cheers,

John
[Nexus 7 Q&A, Help & Troubleshooting] TheRealWireball:
I don't use the Swype keyboard (although I do use MessagEase) and I experience the unresponsiveness to taps as well. Mostly when flinging through dozens of messages in Gmail, it seems, although that could be a perceptual thin. Interestingly, I haven't been able to produce the issue today (browsing for over an hour on Dolphin HD).

I'll try the cache and Dalvik cache wipe next time I notice it happening.

Simply toggling the power button off and back on fixes the issue for me. I'm glad that was pointed out - I might have stayed in the reboot mindset otherwise.
[Nexus 7 Q&A, Help & Troubleshooting] trungdtdev:
every time I use Google Search application is having problems
[Nexus 7 Q&A, Help & Troubleshooting] bulabone:
I am experiencing the same touch screen issue. Stock rom & kernel rooted.

i called Google yesterday b/c i purchased mine from the play store, and they said its a hardware issue and they are sending me a replacement.
[Nexus 7 Q&A, Help & Troubleshooting] rwb2073:
I think I could be having the same issue here. What is the process like for tablets bought thru the Play Store but are past 15 days? Is it thru Asus or Google? Do they ship a replacement first? Anyone done this from Canada?
[Nexus 7 Q&A, Help & Troubleshooting] perseus.p:
I had the same problem. The screen was scratch and after complaint there is no more. So completely exchanged display.
[Nexus 7 Q&A, Help & Troubleshooting] Saftwear:
I just got off the phone with Google support, and while they are not the most savvy about the inner workings of the device, the tech did acknowledge that they have been receiving a large amount of calls related to this.

He acknowledged that it is indeed a software issue and that Google is aware and working on a fix.

He had me boot into fast boot mode and then clear the Google Services Framework Cache and Data.

Granted this will not fix it, but he did say it will happen less frequently until a fix is ready.

I asked about the folks who have been asking for RMA's.

He said that they are not doing RMA's for this issue because of the fix that will be out shortly.
[Nexus 7 Q&A, Help & Troubleshooting] richo123:
I am having the same issue and strongly suspected this was a software rather than hardware issue. When is the fix expected did the rep say? Also what exactly did you do with fastboot......

Thanks....
[Nexus 7 Q&A, Help & Troubleshooting] Saftwear:
My guess is the fast boot was done in order to make sure that it was able to get into fast boot. Or maybe they do this to make the user feel like something awesome happened.

I pressed for an approximate but he was just a phone jockey. He did say that 90% of the calls are related to touchscreen being unresponsive.
[Nexus 7 Q&A, Help & Troubleshooting] jamesst20:
I've read some thread, some users suceed to fix by flashing back stock rom, some others had to get a replacement..
[Nexus 7 Q&A, Help & Troubleshooting] :
Just a reminder: This fixed it for me.
[Nexus 7 Q&A, Help & Troubleshooting] richo123:
I tried that and it worked for only a short time before the problem came back twice as bad unfortunately.

In my case the problem was not there for about a month but appeared when I installed two games which made heavy use of 3D graphics. Based on experience with linux this is a sign of a problem with the graphics driver possibly at the kernel level.
[Nexus 7 Q&A, Help & Troubleshooting] jlazkano:
Is there any official fix?

Thanks.
[Nexus 7 Q&A, Help & Troubleshooting] rmm200:
This is a problem I have maybe once a day. I am satisfied it is a software problem for now,

and putting the display to sleep and waking it up has fixed it in every case for me.

I am guessing some app left a screen press callback running, and did not clean up...

So for now it is just a nuisance, until someone figures out what it really is.
[Nexus 7 Q&A, Help & Troubleshooting] kenglim:
Below are the 2 things I tried, so far it seems to work. I believe the problem is software related.

1) Somebody suggested removing the google play widget, seems to work for me.

2) I also suspect the problem to be background apps related. Recently, I noticed my N7 can't "sleep" well during the night. That's when my problem starts occurring (once in a while). I suspect the problem might be due to gaming apps. Nowadays, i always clear my gaming apps before sleep.
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
Hi,

By 'clearing gaming apps', do you mean clearing the cache of game apps?

This problem truly bothers me. Although after flashing CM10 Rom, it didn't happened quite that often.

I don't have a google play widget on home screen, but I do have a shortcut of google play. Is it the same thing?

Also, I don't even play games that much. Normally I just use epub reader to read books. Sometimes when the page was not that easy to turn, I knew I hit the screen unresponsive problem again.:crying:

However, I do believe it can be solved software-wise due to the face turning off screen and back on can fix it. Just hope some almighty devs can help us out with this.
[Nexus 7 Q&A, Help & Troubleshooting] karl_eller:
It's odd that some people who have contacted Google about it are being told that it's a hardware issue and that they can get their tablets replaced, while others are being told it's a software issue and that there is a fix coming out for it soon (tm). I wonder which it is.
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
I know Google once claimed it was a hardware issue. Still, I strongly hope and believe it can be solved with any software or ota update. (If it's hardware problem, turning on and off of screen to fix it just didn't make sense.) I secretly believe that maybe Google don't want to take that much effort to figure it out , so they simply want people to send their units back and get a new one.

This sucks because I've left US, and I didn't get it from Google play. There is just no way for people like us( I beileve I wouldn't be the only one) to return it.
[Nexus 7 Q&A, Help & Troubleshooting] trungdtdev:
same for me ! i'm live in vietnam, and I buy from local merchants :((
[Nexus 7 Q&A, Help & Troubleshooting] Bo0bz:
It is doe sure a software issue because a reboot solves it for sometime.

Sent using my Nexus 7 with Tapatalk
[Nexus 7 Q&A, Help & Troubleshooting] Meshe:
Hey guys, is there any place to follow this issue fix from Google or we will just receive a system update?
[Nexus 7 Q&A, Help & Troubleshooting] Yadao:
I really hope this is software as it's the only problem I've had with the device. It's been great otherwise.
[Nexus 7 Q&A, Help & Troubleshooting] prestige777:
Flashed Stock from google developers website

I didn't notice a problem when I first got my N7, but I also unlocked mine and rooted it right away, I installed a overclock kernel and didn't like it so I decided to try another one, so I downloaded the stock rom (JR003D) from the developers website and wiped it clean and installed the stock rom and overclock kernel. I haven't had a problem yet even with a lot of stuff running and playing intensive games, it works perfectly, I don't have the micro shutter problem either. I don't know if the rom off of the google developer website is better or not, it's just a theory.

Here's a link to download the factory rom. https://dl.google.com/dl/android/aosp/nakasi-jro03d-factory-e102ba72.tgz

MD5 Hash Value: B38929C97562566F7BBD6F1CCEFA30D6
[Nexus 7 Q&A, Help & Troubleshooting] trungdtdev:
I restore this Google Factory Rom, but still problem.

What tool you use to flash rom?
[Nexus 7 Q&A, Help & Troubleshooting] richo123:
Workaround

After looking through the bug thread on google lodged by an xda forum member (see earlier in this thread) I came acros a workaround that does the trick for me anyway. It involves swtiching off the autsync feature in the Google Currents app. This feature seems to be chewing up resources in the background by downloading picture rich content through the wireless connection.

The commenter also stated that switching off wireless does the trick as well but that seems a bit radical to me. The autosync switch off stopped the annoying screen non-response in its tracks for me. I tested it using Temple Run app which is graphics intensive and uses many different swipes to steer the character of the game. Scored a new high almost immediately and the game was much easier to play.

Anyway all of this supports the idea that this is a software issue.
[Nexus 7 Q&A, Help & Troubleshooting] Yadao:
Good to hear. I'll give that a shot... and if that doesn't work, I'll try the wifi thing. The problem just screams software to me.
[Nexus 7 Q&A, Help & Troubleshooting] spthacker:
If it is google currents, could it be frozen or even removed via titaniumbackup safely?
[Nexus 7 Q&A, Help & Troubleshooting] t_007_v2:
Even simpler way go into system settings apps select currents and there will be a disable tab click it.

Until Google comes up with a proper fix. all you need to do when the screen starts becoming unresponsive is turn off the screen for a split second then back on. If your in the middle of a game or app just turn the screen off then back on. You won't lose any data or progress it resets the touch back to normal. Hopefully we can find the gremlin in the machine soon.

Remember off then back on there is no need to wait or to close that game or app.

Cheers
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
Sorry, but I have to say I don't think Google current is quite the issue here. When I flashed a custom ROM, there was not even Google Current in it to get in the way. Or when I used stock ROM, I simply used titanium backup to disable a few Gapps that I didn't need, including Google current. And it didn't stop the screen unresponsive issue.

Furthermore, I seriously doubt turning off wifi could be helpful because in my case, I normally read epubs without wifi turning on, and the problem kept coming back.

Sigh. I began to lost faith and believe it might not be able to get fixed with any software update.
[Nexus 7 Q&A, Help & Troubleshooting] richo123:
Not saying this is the answer overall just that it worked for me. I suspect that there is a complicated problem here which google is (hopefully) sorting through. You may have a different resource hog to me. If you read the original bugreport comment you can see the guy diagnosed the problem rather carefully by looking at what app was causing the io bottleneck. Might be worth a close look if you can follow his comment.
[Nexus 7 Q&A, Help & Troubleshooting] trungdtdev:
I thing problem not is software !

Because i up rom CM10, AOSP.. (This is the original version of the Android rom is not available to Google Apps (like Google Play, Gmail, Maps, GTalk, ...) but still problem :(

so problem can be Hardware or Kernels
[Nexus 7 Q&A, Help & Troubleshooting] rebel1699:
I had these same issues, until I flashed the new Affinity rom that has a glados 2.1 kernel. Pretty sure the kernel is ported from another device, which I think is why the non responsive issue is gone for me. I had suspected it was a kernel issue, but this basically sealed it for me. I think the stock nexus 7 kernel and the custom kernels that are built with it have a bad value somewhere. The glados 2.1 baked into this rom does not, and is running VERY smoothly. I asked the developer for a link the the kernel alone, and am waiting a response. Want to try it on some other roms to be sure. No non responsive screen for 20 hours now.

Nexus 7 on AOKP by R4ins
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
Oh mine!

Thanks for the info. I am gonna try this ROM and hopefully can come back with a positive report. This issue has bugged me so long.
[Nexus 7 Q&A, Help & Troubleshooting] StrangerWeather:
I've used Glazed Jelly bean for about 24h and have had no problem with screen response. Touch wood!:)
[Nexus 7 Q&A, Help & Troubleshooting] iamhcg:
Tried it before. Trust me it only lowers the frequency but the problem is still there. Try a few days more and you'll find it. Or it will find you.