yashsingh1/xdaforums huggingface dataset:
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
As of Jul 19 2012 using Mac OS X 10.7.4:

1) Android File Transfer 1.0 (1.0.37.1389) does not see my S3 (GT-I9300 w/ ICS 4.0.4) when connected via USB using the original Samsung USB to MicroUSB cable or another cable: tried both Media Device MTP and Camera PTP modes on the phone.

Some reported the same problem on these forums. Putting the S3 in PTP mode solved it for some but it didn't for me. Anyone knows what to do please?

2) This forced me to install Kies which I know most of you dislike.

Kies will only see the S3 when connected in MTP mode.

I added pictures and music to the Kies Library and then Synced it with the S3.

I am now looking through my files on the phone itself and finding that Kies put the music ...not in /Phone/Music but in /Phone/media. And it put the pictures not under /Phone/Pictures but under the camera roll: Phone/DCIM/Camera.

Am I missing something, why is it so messy?

Cannot even specify which folder to sync stuff on the phone from Kies.

Don't want to go third-party. I want the phone and the Samsung tools to work.

3) Last, does anyone know how to take a screenshot of the lock screen?

Power + Home button doesn't work when the screen is locked.
[Galaxy S III Q&A, Help & Troubleshooting] joshnichols189:
Try power + vol down to take a screenshot of the lockscreen.
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
I managed to take a screenshot but the Home button and the Power button must be pressed at the SAME time.

Volume down + Power doesn't work for me.
[Galaxy S III Q&A, Help & Troubleshooting] dav_991:
<key1> + <key2> means that both keys must be pressed at the same time. I have a hard time believing that you never seen this before.

Well, now you know.

1+2) Also, using Kies air (to avoid installing kies on your computer) you could use file browser to put your music/pics exactly where you want it.

3) What firmware are you using? I run stock LFB and I can take screenshots of lockscreen (even when I put my password)
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
Edit: they should not be pressed and released but rather pressed at the same time and HELD DOWN (for about 2 seconds) until the screenshot has been taken.

It works everywhere, including the lock screen.

Yes, now I know. Thank you.
[Galaxy S III Q&A, Help & Troubleshooting] the2rrell:
I went 10 for 10 on screen shots using home + power.

its easier than you are making it.....lol or u just have REALLY bad coordination
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
I wasn't pressing down and holding them until the screenshot is taken but releasing them thinking the release is what would trigger the shot. It isn't, rather, it is the fact that they are held down for about 2 seconds. Thanks.
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
Anyone knows why Google Play Movies keeps coming back after each reboot even if I have it disabled under Settings > Applications Manager?
[Galaxy S III Q&A, Help & Troubleshooting] ravivermaindia:
Could you solve your syncing problem, as I am facing the same. If yes, pl let me kno

Could you solve your syncing problem, as I am facing the same. If yes, pl let me know. Thanks
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
Hi - no I could not.

I have given up on keeping any files on the S3. I use the iPhone 4S for anything like that.

I don't really know how everyone else manages their files (pictures/ videos taken with the phone) transfer and organization on their computer.

As you know the S3 doesn't support mass storage mode. Perhaps they just let them live in the phone and forego using a computer in conjunction with the S3. Which is possible now that the cloud storage, Facebook sharing etc. have become ubiquitous. How about music, dumping everything on a microSD card and putting it into the phone doesn't preserve the album art, neat organization/ grouping of the songs etc.

But I personally don't use any of that online crap so I would have wanted Kies to work as intended. Samsung could not get it right and I cannot believe I am not seeing more complaints about it.
[Galaxy S III Q&A, Help & Troubleshooting] JJEgan:
I don't really know how everyone else manages their files (pictures/ videos taken with the phone) transfer and organization on their computer.

Me copy and paste phone to PC .

You wont see many complaints on here about KIES we don't use it on XDA .

Their is a new Android tool that may work for what you want .

http://www.moborobo.com/index.html

jje
[Galaxy S III Q&A, Help & Troubleshooting] RF12:
I am also finding that the phone does not produce any DTMF tones when using the native SIP client. I am using voip.ms and callcentric.
[HTC Titan] franchize1989:
I keep getting an error. can someone please help and provide a link with a Goldcard tool maker and and Goldcard image that'll help me downgrade my AT&T HTC Titan?
[HTC Titan] Budniu:
Try this: http://xdaforums.com/showpost.php?p=19904387&postcount=5
[HTC EVO 3D] mario7595:
Hello. I was wondering if it would be possible for someone to port Paranoid Android 1.8 from the Sprint Galaxy Nexus to the CDMA version of the Sprint HTC Evo 3D. HERE IS THE LINK. http://xdaforums.com/showthread.php?t=1712910. I will not be able to do this as I have no idea how to port or make a rom or anything like that.:(

It's based off CM 10. Thanks in advance.

For those of you that don't know what Paranoid Android is: Paranoid Android is a rom where there are certain settings where you can safely and easily change the dpi of your phone or just individual apps without breaking the play store. You can also have your phone or any apps be in tablet mode without changing the dpi. You can also change the dpi of your phone or any apps to whatever you want with a phone or tablet UI. Paranoid Android doesn't have just taplet and phone dpi/UI, there is also something called phablet mode. Paranoid-Devil for the evo 3d is absolutely nothing compared to Paranoid Android 1.8. Paranoid-Devil doesn't have phablet mode and the settings are easier to configure on Paranoid Android version 1.8. Phablet mode is from the Nexus 7. It's basically phone UI and tablet UI mixed together. I think everyone should watch this video of Paranoid Android 1.8 on the GSM version of the galaxy nexus. It doesn't really show the individual modes in action but it does show you the picture and that is the only Paranoid Android 1.8 video I could find.http://www.youtube.com/watch?v=72Ow-YQeex4 Start watching from 5:30.

HIT THE THANKS BUTTON IF I HELPED, INSPIRED OR CONVINCED ANYONE IN ANY WAY!!!!!!!!!
[HTC EVO 3D] coal686:
There are some CM10 ports from the Nexus, just not based on that particular Rom:

http://xdaforums.com/showthread.php?t=1776234

Sent from my ICS 3VO with Tapatalk 2
[HTC EVO 3D] mario7595:
Thanks but I would rather have Paranoid Android 1.8 as opposed to straight up CM 10. My brother has Paranoid Android 1.8 on his Galaxy Nexus and it is just amzing. As of right now, I have Paranoid-Devil 0.5 and I would rather not leave a Paranoid Android rom for a CM 10 rom. If you or anyone else hasn't alrady, I'd appreciate it if you check out the link because Paranoid Android is beyond anything Android has ever had.
[HTC EVO 3D] coal686:
Thanks for the heads up. I see what you like about it. I've been thinking of trying Paranoid Devil, but I think I'll wait until he incorporates 0.7 of Devil Toast since wimax works and people say it's working well.

Sent from my ICS 3VO with Tapatalk 2
[Nexus 7 General] dude2k5:
Was on hold for 45 minutes, guy picks up, tell him about the speaker issue I'm having (distortion), was really nice, talked to supervisor for a few minutes, said ok, we can't do much here from my screen but in an hour you should get an email with someone getting more info about the tablet and sending you a replacement. Took an hour total I think, got the first email now, waiting for the follow up, RMA seems super easy like Amazon and the Kindle fire, same practice. I'll try to keep you guys updated?
[Nexus 7 General] tsy87:
I called in on tuesday night, hour on hold, spoke to the guy for about a minute about my backlight. He took my email info and I got an email regarding the ticket being created. I was told 24-48 hours for someone else to contact me. They have about 10 hours left to get to me within their window.

Honestly, this is nothing like amazon. I've had to exchange items before, they usually send it out overnight, then have you ship back the defective item once you get the new one. At this point, im never buying from google directly again.
[Nexus 7 General] dude2k5:
This is Googles first tablet and some of the blame could be because of Asus, so you can't fully blame one or the other. To quit using them forever is stupid, so they had a hiccup, boohoo. All major companies have "hiccups" and people still get past them. Just try to enjoy it the best you can, it's frustrating, trust me, 2 days and a bad speaker already? But how is this Googles fault, they didn't build the tablet. They funded it perhaps, but they receive all the blame. **** happens when you build a mini computer so small and cheap.
[Nexus 7 General] kumqwat:
I too received an email straight away after I registered a RMA, yet I'm still waiting for the email with details, from the second tier support. I haven't read about anyone receiving this email yet. Maybe we should start an epic "where is my RMA email" thread, to rival the Play store shipping thread?
[Nexus 7 General] dude2k5:
Hahahah that would be hilarious. Getting a RMA tablet before some people bought/got their first one.
[Nexus 7 General] steevp:
I emailed Google Play a couple days ago and called today. They just replied my email a minute ago.

No questions asked, they just sent me the UPS return label and let me place an order for a free replacement.

After the new one is delivered I have 21 days to send the defective one to them or else I get charged for it.

Overall a pretty pleasant experience. Hope the replacement doesn't take too long to ship.
[Nexus 7 General] Itsfugginhot:
Called once......Said they would send RMA

None came

Called again........Said they had no record of my call. Said they would send an RMA.

Never came

Calling third time.....filed BBB report on Google.

Tomorrow......have stop payment put on my credit card.
[Nexus 7 General] wynand32:
Just sent an email, it'll be interesting to see how quickly they respond. I don't really want to get a replacement TOO soon. I'd rather they have a chance to work out some of the initial manufacturing kinks. Hopefully they have some mechanism for checking units before sending them out as replacements; I don't really want to go through this process too many times.
[Nexus 7 General] kumqwat:
Update, RMA email arrived.

18th 1120 - took delivery

18th 1300 - email support asking for replacement

18th 2200 - rang support asking for replacement

20th 0400 - RMA email arrived

20th 0830 - order replacement through the custom google wallet method

20th 0831 - notice that the UK google play says 16GB N7s are "coming soon" :(
[Nexus 7 General] 11440:
It's acceptable to you that an RMA request cannot be approved by the CSR and must instead be escalated? This is not a hiccup. This is failure built into the system. I was told to expect a response within two weeks. Inadequate customer service for buyers from Google Play is entirely Google's fault.

I don't understand why we should be so forgiving of a behemoth like Google. This is not a small company or startup suddenly finding itself in over its head.
[Nexus 7 General] Luxferro:
+1,000,000
[Nexus 7 General] tsy87:
I never faulted Google for the hardware, re-read what I wrote. I am faulting them with how they are handling the mess created by all of the defective devices. As it stands, it has been more than 48 hours since I contacted them and I have nothing to show for it. I called again this morning, on hold for over and hour to final get to a CS rep that was unable to do anything but to say wait until Monday.

Just to keep a timeframe of events..

Received the item Tuesday 7/17

Backlight issue was apparent right away, called google. Help ticket was created with a 24-48 hour window for a response by google's escalation team.

Fast foward to today, 7/20. called again, now im being told to wait until monday for some sort of contact.

This is completely unacceptable service. If by monday, I dont hear anything I will file a chargeback with my CC and make google deal with it.

---------- Post added at 04:20 PM ---------- Previous post was at 04:18 PM ----------

EXACTLY!! Not to mention, what kind of business takes down their contact phone number from their support page because they are getting swamped?? What kinda BS is that??
[Nexus 7 General] dude2k5:
Another update,

On the 19th was when I made the first call, was on hold for less than an hour.

22nd I got the email RMA and new order sheet

Shipped on the 24th, here today on the 25th. Less than a week overall. Still had my tablet the whole time, will UPS it back tomorrow after work.

This is for the 8GB models btw, I heard it's a week wait for the 8GB but 2 weeks for the 16GB (through an email). Might help those who are still waiting.
[Nexus 7 General] wynand32:
So, how's the new one?
[Nexus 7 General] jrpbulk:
@Dude,

I sent mine back via UPS before getting the replacement hopefully by next week.

So tell us, is the replacement ok? No screen separation or bowing ... etc?

I am just curious if they really had just a small batch of defective units or if this is bigger than that
[Nexus 7 General] dude2k5:
No issues here. Screen looks fine, speaker works, feels like a solid tablet. Already restored my latest backup and running fine. Other one is unrooted, locked and back in the box.
[Nexus 7 General] siewkaiyek:
how long did you waited to get an email with the ups shipping label for shipping the defect tablet back?
[Nexus 7 General] gmikesell:
Monday evening: called in for RMA request

Tuesday evening: Received RMA instructions and UPS label. Placed order.

Thursday morning: Received UPS and Google email shipping notification for device arrival scheduled for Friday, tomorrow. Shipping is showing as "2 day".

Replacing 16GB for screen lift and faulty accelerometer sensor.
[Nexus 7 General] :
It took them over a week from 1st call to get the rma and replacement email. I called on the 16 got the emails yesterday.
[Nexus 7 General] nosferax:
They say you have 21 days to return your original tablet or else they charge you the full price. When does this 21 days counter start? From the time you fill the RMA, or from the time they ship the replacement?
[Nexus 7 General] funkyboy1281:
Unless I read the email wrong I believe it's 21 days from the delivery of your replacement. I think they do that just in case you never receive your replacement or it gets stolen and at the time you'd have to call up Google.
[Nexus 7 General] mewantnexus7:
Actually the email says 21 days from receiving the email, but the play store devices help page says 21 days from receiving the replacement.
[Nexus 7 General] funkyboy1281:
Who knows...I'm just going to go by the email I received that said 21 days after delivery
[Nexus 7 General] removesstains:
Yeah there was conflicting info. One email said 21 from when i receive the new unit and another one said 21 days from the date of order. I was was a little worried earlier today. Then i thought "hey i should see where its going". Its only going about an hour from where i live. So i have plenty of time either way. I should receive the new unit tomorrow.

If any one cares, I placed my RMA request on Sunday night 7/22 via the website. If i do get it tomorrow, which i dont see why not. I feel its a pretty good turn around seeing that i haven't made a single call and only sent 1 request. Now i just hope i get a flawless device. I had screen separation and heavy screen flicker.
[Nexus 7 General] chosen14u:
I filed a request to rma my nexus 7 for the same speaker issue on Wednesday. They said to expect a email within 48 hours.

Just at about 48 hours now and no email.
[Nexus 7 General] funkyboy1281:
They got some weird time frames. I put in a rma on Monday and got all my emails yesterday and my replacement will be here tomorrow. 5 day turn around on my end but I've seen some that are taking that long just to get any response back.
[Nexus 7 General] goinskiing:
Has anyone's RMA been fully processed yet?

Has anyone's RMA been fully processed and approved by Google/ASUS? If so, how long after you sent it back did you get confirmation? Thanks.
[Nexus 7 General] hullbay:
Did they put a hold on your card for the new tablet?
[Nexus 7 General] goinskiing:
They put one immediately on mine as soon as I filled out the form for the replacement order.
[Nexus 7 General] siewkaiyek:
i called google on wednesday and got the rma form instantly then i called again yesterday about the shipping label and got it instantly too (the guy answered my call said it was weird that i have not gotten the label when im supposed to receive it a little while after receiving the rma form)

about shipping the defect tablet back within the 21 days window is kinda confusing

in the email i received after requesting for rma stated:

RETURN YOUR ORIGINAL DEVICE

You’ll need to return your original device to our service center. Additional charges for the full price of the device will be incurred if our service center doesn’t receive your original device within

21 days of your replacement delivery

.

while in the replacement order stated:

Return your defective item promptly to avoid being charged for this order. Please ensure that your shipment arrives at its destination within

21 days from the date of this order

to avoid being charged.
[Sony Xperia P, U, Sola, Go] pSyl0:
From what I have heard from Sony Poland it's one part with display :/
[Atrix 4G Q&A, Help & Troubleshooting] atrix4g18:
How do I gain the ability to reply to threads in the development section? I have a fair bit of knowledge and I would like to help with the CM10 development. I'm running the ROM now but I have no way of posting bugs or fixes and workarounds that I have found.
[Atrix 4G Q&A, Help & Troubleshooting] djluis48:
Uh? You should already be able to post on the Development Section. The requirement is like 10 post You have 20+. :good:
[Galaxy S III Q&A, (US Carriers)] shaun0207:
Still not working

Can someone please help??? I've deleted everything and I still cant install this update.
[Galaxy S III Q&A, (US Carriers)] shaun0207:
Can you install the update using Kies?
[Galaxy S III General (US Carriers)] zenon82:
Hi

After owning this awesome phone for only 3 weeks, I dropped it from about half a meter distance and got a bad crack in the upper-right corner. Both the screen and the touch works fine, including in the broken area.

I've talked to the people where I bought the phone and they said a repair would be $300! The reason is that the only repair they can offer is a full replacement of the front, glass, AMOLED and touch! :/

So the question is: Is this the only repair possible? It seems overkill to replace the AMOLED and touch when it's only the glass that is broken and the pixels underneath are working just fine. I've found some products that seems to be what I'm looking for. For instance search ebay for Outer-LCD-Screen-Lens-Top-Glass-Replace-Samsung-Galaxy-S3 (I can't post the link since my account was just created).

But this type of repair doesn't seems to be offered 'officially'. Also, I haven't been able to find a video discussing replacing just the glass (they are always about the full display)... or indeed I haven't found one success story in a forum.

So is possible to replace just the glass by buying one of these and maybe take it to a repair shop to get help? Have any of you tried it? Thanks!
[Galaxy S III General (US Carriers)] bigcvm:
i don't know man but the screen is too them expensive. check ebay or amazon
[Galaxy S III General (US Carriers)] RaymondPJR:
I wouldn't even consider doing this even though a friend offered to have a friend of his replace my display after I dropped and cracked the screen on my phone. I can't say if he was going to replace all layers, but the offer of repair was made. Anyway if this phone wasn't so new, it might be possible to buy some phone that had its insides fried and just replace your with that one. Don't know if that can really be done, just sayin'. Contact the guys at MobilTechVideos and ask them. I read somewhere that they repair screens. Good luck!:good:
[Galaxy S III General (US Carriers)] Deputy13:
you cant replace just the outer glass. it is glued to the amoled screen and you will ruin both by trying to do so. thats why the repair is so much. just buy insurance on it, wiat 30 days and get it replaced
[Galaxy S III General (US Carriers)] :
While it does seem extremely overkill, it is the only way to replace the glass screen. To be able to remove it, you have to go through the back of the phone and then take out the glass panel which is also attached to the AMOLED and digitizer. Then they'd have to order all those parts and put them in.

So yeah, you aren't getting scammed or anything since they really do need those parts. I'm guessing the parts would add up to around $200 so if you're comfortable doing it yourself, you could save quite a bit of money.

When the phone is fixed, I highly recommend purchasing insurance. I'd suggest using bestbuy's insurance if you purchased the phone from them. They offer $10 a month which is reasonable compared to $11 TEP for most US carriers. It covers everything with no deductible or limit to replacements.

If you did not purchase the phone from a bestbuy, I'd go with asurion. I'm not sure about asurion's prices but I believe they're cheap with no deductible. The only downside is you can only have 3 replacements per year.
[Galaxy S III General (US Carriers)] Mean Bro Greene:
I'm not sure if it's the same for everyone, but Asurion through Verizon is $7 a month with a $99 deductible and a 2 claim limit per year.
[Galaxy S III General (US Carriers)] :
Ah, I wasn't aware. $99 deductible still isn't too bad and $7 is pretty cheap so I'd recommend that to OP.
[Galaxy S III General (US Carriers)] rault18:
I pay 4.99 and 130 deductible on tmo. Haven't have to use them yet thanks god
[Galaxy S III General (US Carriers)] defnow:
Ugh. $6.99 insurance and a $200 deductible at At&t....
[Galaxy S III General (US Carriers)] OTAw:
$68.00/yr and NO deductible through wireflys MDPA (mobile device protection association) :)

But I've read multiple threads on users having the same inquiry about replacing just the glass screen on SAMOLED screens and the results are somewhat mixed.

The majority claims it can't be done because of the screens being 'fused' together, which is true. But a small handful of members claim, from personal experience, it is possible though extremely hard. They claim using a hair dryer or heating gun to loosen the screens, you have to be VERY, VERY careful when separating the top layer because the LCD can become very easily damaged beyond repair.

So you've got 3 choices really:

1. Accept the crack, learn your lesson and move on.

2. Have a shop repair the entire LCD for you or do it yourself.

3. Attempt to replace the glass and hope you don't end up destroying the entire screen.. which is a very high possibility.

If you choose step 3, there's a thread on here with a step by step on 'dissecting' the screen process. I'm on my phone right now so I don't have the link but it's a thread for an owner of an HTC device, I believe. If I get a chance I'll swing back around with that link plus a few other interesting finds of mine while researching the same subject.

Good luck!

-Sent from my T999 / T-Mobile Galaxy SIII :)
[Galaxy S III General (US Carriers)] eyecon82:
What kind of surface did it land on?
[Galaxy S III General (US Carriers)] Snook321:
Damn... All these horror stories of screens breaking.... Im afraid to take my GSIII outside my house now, and its protected with a case and screen protector!