yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] mellowgeek:
Samsung warranty repair is ridiculous. I mailed mine in on the July 2nd, on 7/11 they said that the repair was on hold because they didn't have a part, and I haven't been able to get a straight answer out of anyone since. They did call me and leave me a message saying that I could either wait for the part to come in or I could get my phone back, broken, and send it to them once they got the part in to get it fixed. Seems like we're getting the same treatment here, which is to say terrible. I used mine for less than 12 hours before it died on me, too.

*07/17/2012//19:06:13//0001773863//Web Chat//ASC*

7/17/2012 6:05 PM-Daniela Uribe: The unit has left the technician. SOLUTION: Replaced Component

*07/11/2012//09:23:35//0001773863//Web Chat//ASC*

7/11/2012 8:23 AM-Cecilia Garcia: The unit is repair-pending.

*07/06/2012//10:43:53//0001773863//Web Chat//ASC*

7/6/2012 9:43 AM-Raul: Accessory: BATTERY,CHARGER

*07/06/2012//10:43:53//0001773863//Web Chat//ASC*

7/6/2012 9:43 AM-Raul: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)
[Samsung Galaxy Nexus] pdxtechdoctor:
if it was really used for less than 12 hours I would have sent it back to the point of purchase... if through google then sent it back to google for a new one... I worked as a CSR for HP around 2000 and people use to do the same thing with new computer that were just purchased and then wanting HP to to a repair.. just take it back to the point of purchase...
[Samsung Galaxy Nexus] mellowgeek:
I got the phone at Google I/O. I suppose I could have tried going through Google and the Play store first, but I didn't think of it at the time and wound up contacting Samsung. I think I just had different expectations of warranty support from Samsung, this was the first time I've had to send anything in for repair. If I have to send anything in again, I'll be better prepared for how long it might take. My repair was just marked as completed and shipped, so total turnaround time from when they received it to when it was shipped ended at 13 business days (18 days total). I'll admit that I had a case of the "ooo shiny new toy" syndrome going on, which made having to wait for them to get parts in and fix the phone seem a lot longer and a lot worse than it probably was.
[Samsung Galaxy Nexus] brettofamerica:
I'm sure there are plenty of horror stories with Samsung's warranty repairs but I just wanted to put in my experience. After I cracked my screen I sent in my phone to get fixed on July 9 and after I sent in my phone, it took two days to get there, two days to fix it, and two days to get it back and everytime I called technical support, I would get an outsourced CSR but if they couldn't answer my question I would get forwarded to someone in the US. Also, no complaints because, unlike Logitech, the wait time was extremely short!
[Samsung Galaxy Nexus] tvounn:
Just to update, I finally got it back today, July 24. So in total it took 22 days to get it back, which includes shipping. Yeah it took a long time, but to their credit they do 2-day air shipping for the return. Hope that helps.
[Samsung Galaxy Nexus] ticholas:
*07/19/2012//12:02:39//0001773863//Telephone//ASC*

7/19/2012 11:02 AM-Cristin Finney: Accessory: wall charger,battery,battery cover

*07/19/2012//12:02:39//0001773863//Telephone//ASC*

7/19/2012 11:02 AM-Cristin Finney: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)

"Expected repair date: 7/27/2012"

Sigh.
[Samsung Galaxy Nexus] matthewmalk248:
Not a Nexus, but had great experience with them with my Galaxy S2 in April, just sent it in again so hopefully they haven't declined in service...

Nice of them to still pay for 2day air both there and back, but the new Facebook method of speaking with a tech is STUPID... Bring back the website chat. Took me 2 Days to set up a ticket since it takes 1-6 HOURS to get a reply after you answer one of their questions..

FIRST REPAIR (My LCD had bars on it) Estimated repair date was 4/26!

*04/21/2012//12:30:30//0001773863//Web Chat//ASC*

4/21/2012 11:28 AM-Donovan Suarez: The unit is shipped.

*04/21/2012//12:30:27//0001773863//Web Chat//ASC*

4/21/2012 11:27 AM-Donovan Suarez: No hold amount

*04/21/2012//12:28:00//0001773863//Web Chat//ASC*

4/21/2012 11:25 AM-Irma: The unit has left the technician. SOLUTION: Replaced LCD - Replaced Touchpanel

*04/21/2012//12:27:59//0001773863//Web Chat//ASC*

PASSED FINAL TEST

PASSED RADIATION TEST

SOFTWARE DOWNLOAD

*04/20/2012//15:10:51//0001773863//Web Chat//ASC*

4/20/2012 2:05 PM-Lucila Garcia: The unit has left the technician. SOLUTION: Replaced LCD - Replaced Touchpanel

*04/19/2012//13:46:41//0001773863//Web Chat//ASC*

4/19/2012 12:28 PM-Raul: The unit has been received.

CURRENT REPAIR (camera buzzes and won't focus, no microphone on speaker) Estimated repair date is 8/16..

*08/11/2012//10:03:26//0001773863//Telephone//ASC*

*Scratches on front*

*Scratches on rear*

*Scratches on sides*

*08/09/2012//20:12:13//0001773863//Telephone//ASC*

8/9/2012 7:11 PM-Mariela Serpas: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)
[Samsung Galaxy Nexus] Mattix724:
Not a Nexus but I sent in my Galaxy S II Epic 4G Touch and it looks like it's going to take longer than the expected repair date for mine to be repaired.

expected repair date - 08/22/2012

*08/22/2012//20:27:07//0001773863//Telephone//ASC*

8/22/2012 7:27 PM-Carly: The Unit did not pass Quality Assurance Check.

*08/17/2012//09:17:33//0001773863//Telephone//ASC*

8/17/2012 8:16 AM-Anh: The unit has left the technician. SOLUTION: Replaced Component

*08/16/2012//10:33:10//0001773863//Telephone//ASC*

*Scratches on front*

*Scratches on rear*

*Scratches on sides*

*08/15/2012//16:44:53//0001773863//Telephone//ASC*

8/15/2012 3:43 PM-Mariela Serpas: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)

I would imagine that since it did not pass quality assurance the board that they replaced mine with must have been bad... I guess I'll try contacting them tomorrow to see what is going on with the repair process and see if I can get expedited shipping back when it is completed. I'll post back here with my findings so that others who are sending in to repair can get a good idea of the process.
[Samsung Galaxy Nexus] unknownzero:
I'll just leave this here (originally this was out of warranty)

Original Problem:

HEALTH AND PROPERTY CONCERNS - HANDSET - HANDSET BURNED PROPERTY

Problem found:

TOUCHPAD DAMAGED - ABUSE - WILL NOT CHARGE - WILL NOT CHARGE

Solution:

REPLACED LCD - REPLACED TOUCHPANEL - REPLACED COMPONENT - REPLACED COSMETIC

Yes... My phone caught on fire. They were going to charge me originally.

*07/22/2012//16:02:47//0001773863//Telephone//ASC*

7/22/2012 3:02 PM-Jose: The unit is shipped.

*07/22/2012//16:02:45//0001773863//Telephone//ASC*

7/22/2012 3:01 PM-Jose: No hold amount

*07/20/2012//17:00:23//0001773863//Telephone//ASC*

7/20/2012 4:00 PM-Cruz Sanchez: The unit has left the technician. SOLUTION: Replaced LCD - Replaced Touchpanel - Replaced Component

- Replaced Cosmetic

*07/13/2012//16:51:35//0001773863//Telephone//ASC*

7/13/2012 3:50 PM-Esmerlda Vera: Ticket is pending status. Pending Reason: Add Standard Charge + LCD Charge

*07/13/2012//16:51:32//0001773863//Telephone//ASC*

Phone is OOW by condition touchpanel is damaged.

*07/13/2012//12:06:25//0001773863//Telephone//ASC*

7/13/2012 11:05 AM-Julio Grajales: Accessory: WALL CHARGER,BATTERY,BATTERY COVER

*07/13/2012//12:06:25//0001773863//Telephone//ASC*

7/13/2012 11:05 AM-Julio Grajales: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)
[Samsung Galaxy Nexus] Mattix724:
Today I just received an E-mail notifying me that my repair is on hold pending parts.

I guess once I get notification that they have the parts and it has been repaired I will be contacting them about expedited 2 day return shipping. I can't really complain because the repair is free.
[Samsung Galaxy Nexus] tduermeier:
I just cracked my screen today, dropped it flat on a granite floor. :(

Beyond cosmetic damage, the screen won't turn on or respond to touch at all, though I know the device still works as I continued to receive audio and vibration notifications for texts and email.

I read through the warranty repair info and it seemed cracked screens were not covered. Would they still perform a repair for this, just for a fee? I would love to go that route over trying to replace the screen and digitizer myself or have a third party do it.

Sent from my SGH-T959
[Samsung Galaxy Nexus] Mattix724:
Yes they will repair your cracked screen for a fee. You may want to install Kies before sending it out to them and do a backup of all your data. That way once you get it back you can restore everything and you'll be back where you were just before dropping it.
[Samsung Galaxy Nexus] bsulistioadi:
Replaced PBA twice (!)

Hi,

I know this thread is kinda old, but hopefully somebody find this and keen to help me.

My Galaxy Nexus was sent out to Samsung Service Center for the second time.

Initially the problem was just with the screen (banding, visible on white/light background).

The first repair was super fast, my phone sent back only in 7 days since they received it.

Now the real problem coming, despite I've seen the LCD was replaced and nice.

My Nexus is now refusing to connect to T-Mobile 3G/4G network.

It stays on 2G all the time, while it could connect to AT&T 3G/4G network easily.

Since I am using T-Mobile, I sent it back to them and got the following details after 7 business day.

Anybody can give a clue what's going on with my unit?

For me it sounds crazy since they had even replaced the PBA (mainboard?) twice and still could not resolve the problem.

As usual, calling them only direct me to customer service who doesn't have any good knowledge about repairing process :rolleyes:

Any comments and helps are appreciated.

*04/30/2013//18:33:51//0001773863//Telephone//ASC*

4/30/2013 5:32 PM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component - Replaced PBA

*04/30/2013//18:31:41//0001773863//Telephone//ASC*

4/30/2013 5:31 PM-Jesus Falcon: The Unit did not pass Quality Assurance Check.

*04/29/2013//20:30:07//0001773863//Telephone//ASC*

4/29/2013 7:29 PM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component - Replaced PBA

*04/29/2013//20:28:08//0001773863//Telephone//ASC*

4/29/2013 7:28 PM-Jesus Falcon: The Unit did not pass Quality Assurance Check.

*04/23/2013//18:27:37//0001773863//Telephone//ASC*

4/23/2013 5:26 PM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component

*04/18/2013//16:29:22//0001773863//Telephone//ASC*

4/18/2013 3:28 PM-Jesus Esquivel: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)

UPDATE:

Just receive a message from Samsung that the unit finally passed quality check and being sent back to me.

Here are the details. Still weird since it doesn't say anything about 3G/4G reception status.

Your product was shipped on 4/30/2013 at 7:21 PM EST.

Please view additional information below for more details.

Original Problem:

TECHNICAL INQUIRY - INTERNAL MENU - WIRELESS SETTINGS ISSUE

Problem found:

WILL NOT CHARGE - KEYPAD / KEYPAD BACKLIGHT IN - NO PCS SERVICE

Solution:

REPLACED COMPONENT - REPLACED PBA
[Android Apps and Games] jakubklos:
Hi guys,

I have made a new working Android ADB FS plugin for Total Commander (the others I have come accross did not work well)

Android ADB

The ultimate Android Total Commander file system plugin with extra features:

- Apps management (Install, Uninstall and Backup your apps)

- APK icons and metadata with custom columns

- LogCat/BugReport/Dmesg (Copy file from folder), Shell

- Reboot menu with (Reboot, Hot Boot, Recovery, Download and Power Off)

- Screenshots (Copy file from .screenshot folder)

- Multiple devices with device rename functionality (friendly name)

- Rooted, semi-rooted and non-rooted devices

- Full unicode support

- x32 and x64 support

- TC command line integration

- Background copy/move

- Owner and Group custom columns

- Full file system management (download/upload recursive directories, copy, delete, rename, move, edit, view and more)

- Copy/Move between 2 devices

- Set/Get file attributes/permissions - Change Attributes action in Total Commander

- ADB USB and wireless ADB (no need to install Android SDK)

- Auto mount support

- Debug logs

- Rich settings

Download:

http://www.totalcmd.net/download.php?id=android_adb

Official Discussion Forum:

http://ghisler.ch/board/viewtopic.php?p=252125

Please, leave your comments, suggestions and bug reports in the official plugin discussion page.

Requirements:

- Enabled "Android debugging" on your device

- Java for the screenshot functionality

- Device connected to USB with proper drivers (an ADB device must be listed in Windows Devices)

- WiFi ADB (a rooted device with the "WiFi ADB" app downloaded from Google Play)

What's New:
[Android Apps and Games] plisk3n:
Seems to be good! Will test more. Thanks!
[Android Apps and Games] trycatch:
mixed results

i have an HTC Sensation rom.

yesterday i used AOSP rom and everythink was ok.

now when i try it with HTC Sense Rom, directory's are not OK.

i mean for example "sdcard" directory is: "[1;36msdcard[0m" ...

i upload a screen shot..
[Android Apps and Games] tramp20:
I have the same entries shown :-(

Edit: I found the solution here:

http://www.ghisler.ch/board/viewtop...start=30&sid=9c14673fa4b7f0648777cc706d2a7bed

and it works now fine.
[Android Apps and Games] jakubklos:
I have just uploaded a new version. It fixes these issues.
[Android Apps and Games] jakubklos:
New version

A new version has been released:
[Android Apps and Games] InfX:
Works very nicely with my SGS3 ROM and CWM recovery. An option to connect to IP:port and later add it to the directories quick list or "cd" to it from a toolbar button is a really nice extra, too :)

Thanks a lot!
[Android Apps and Games] jmaciak:
I was surprised to find out that searching using Alt+F7 in Total commander works also with this plugin. However, as the first "folders" listed are commands like shell and reboot, search will enumerate also through these, therefore it looks like this: you open search window, type what you want to find and press enter. As the search goes through ".reboot" folder it asks "Are you sure?" so I pressed yes as I thought it's just asking me if I really want to search on phone. The search went on and also found some files but meanwhile the phone went on and rebooted :DD Funny but would be nice if this could be fixed :)

But except this small issue - perfect plugin!
[Android Apps and Games] Torch90:
How can i change permissions?

edit:Problem fixed
[Android Apps and Games] shaarky:
Excellent, finally something I was searching for, working well on SGS III ! Really nice !
[Android Apps and Games] Aleq:
Very nice plugin, it actually makes me switch from my modification of Sztupy's TC Android plugin :) The only thing I miss is free space info. I implemented it into my/Sztupy's plugin by parsing df after entering a directory. I put this info into the connection console which is visible in the total commander toolbar, below the menu. Unfortunately there's no better way to display free space from plugin, is it?
[Android Apps and Games] mrtur:
Do anyone know why it is empty? Only the Android 4.2.2 and the 4.1.2 is good

/?Edit

Sorry,It's already well
[Android Apps and Games] Podmantastic:
This is simply brilliant. Seriously is there anything that cannot be done with Total Commander?
[Android Apps and Games] billa:
In case you haven't found a solution yet for the free space, just create a new command like this:

Name: Free space

Function type: Send shell command

Command: sh

Parameters: *df -h . | cut -b 23-32,35-50

May need some tweaking for the icon.
[Android Apps and Games] LuckyFreelancer:
I was using the original one, it stopped working properly for a while and I was looking for this for a while. Thank you very much for your work.
[Android Q&A, Help & Troubleshooting] naeda1:
Hi Experts,

I am facing below bugs with my HTC wildfire after resetting back to stock rom, please kindly help.

Initially I had rooted my device HTC wild fire A3333, which was with Android 2.2.1, hboot 1.01.0002 and S-ON, and I was using custom ROM's. However, I wanted to go back to the original software so reverted back with RUU_Buzz_Froyo_HTC_WWE_2.22.405.1_Radio_13.55.55.2 4H_3.35.20.10_release_160191_signed.exe and I did S-ON.

Now I am facing the problems with user interface:

• Unable to type Message properly, some of the letters are not coming so I have to lock and unlock every time.

• Always the home Screen is fluctuating.

• Some times lock is not working properly I have to unlock so many times.

Thank you.

Naeda.
[Galaxy Ace S5830 General] SuperAce609:
You guys talk about getting hours on your batteries? I get MINUTES. Lmao

MY BATTERY IS FAULTY/BROKEN/MESSED UP.
[Galaxy Ace S5830 General] FinnAndJake:
Woowww. I'm using lewa and I got at least 2 days with fire kernel.

sent from GT I9001---> its a bike
[Galaxy Ace S5830 General] ImSoBored:
Screen filter drinks the battery, byt not so much :P
[Galaxy Ace S5830 General] Pseudonym:
You need to change your battery now. How long have you been using your Ace?
[Galaxy Ace S5830 General] darkstallion:
how could you do that ? :confused:
[Galaxy Ace S5830 General] jleonnn:
MIUI?
[Galaxy Ace S5830 General] consegregate:
Screen filter does not.

Anyway, he drained the battery and charged the phone for about 5 minutes, enough for the buggy battery calculation to show 100. Nothing special.
[Galaxy Ace S5830 General] muiz15:
Lol maybe your battery is spoilt plus you must be using 3G for that whole 30 min :3
[Galaxy Ace S5830 General] side_effect:
I get 2 hours and 39 minutes:D
[Galaxy Ace S5830 General] noobdroid_90:
Even if i charge my battery completely and browse on 3g, i get a maximum of 2 hours
[Galaxy Ace S5830 General] mawnstermew:
i think im seeing my battery in a new perspective... starting to love mine :D
[Galaxy Ace S5830 General] jumbobombo:
Lol... What kind of socery is this? :p
[Galaxy Ace S5830 General] SuperAce609:
Ummm, excuse me. My phone had been charging for 3 hrs and waited half an hr after the 100% charge appeared. Had a battery life of about 40 mins with 3G on after disconnecting it.

Sorry to pop your smartass bubble bud, my battery's completely faulty.
[Galaxy Ace S5830 General] SuperAce609:
Yeah, and I need to change it fast. It's getting worse by the day. I honestly don't know how it got like this.

Too much flashing maybe? Or does the calibration thing mess it up too? Who knows.
[Galaxy Ace S5830 General] SuperAce609:
Naw, The Myth 2.
[Galaxy Ace S5830 General] SuperAce609:
Yeah, I did. But that's no excuse. With 3G on during the whole day, the max I've gotten is 12hrs on Stocklite V6. Now I switched to The Myth 2 while my battery's been faulty so I can't tell you what my possible maximum battery life is.
[Galaxy Ace S5830 General] Idrito:
CM7 Apocalypse.

Intense use of Tumblr, games, downloading apps, some phone calls, youtube videos, Wifi on etc...

Sent from my HDPI SG Ace
[Galaxy Ace S5830 General] abhibnl:
That suxx man!
[Galaxy Ace S5830 General] busybox1:
so thats not just with me ? i got same thing going on with mine thas why i keep it on chargng oll the time .... and i really wana ask users who say two days n etc

etc.. do you guys even use your phone? i mean really? lol i use 2g mostly and get 2.30 hrs max and if 3g than 1 hour max i am on miracle ryt nw did calibration alot of times and tobe honest never really seen any difference after that too... my phone is 7 months old only .........
[Galaxy Ace S5830 General] jumbobombo:
I see your guide of best way to save battery and then I see this ;)
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] atomicWAR:
I have already used kies once to upgrade my sgh-i727's firmware to ICS. Anyways my aunt asked if i would do hers for her. I ran kies but after the firmware install had started I got an error message asking me to unplug my phone and boot in to recovery mode. However I can only get the phone to boot into odin mode. Either by turning it on normally i get the error:

odin mode

product name: sgh-727

custom binary download: no

current binary: samsung official

firmware upgrade encountered an issue. please select recovery mode in kies & try again.

Or i can boot in to normal odin mode holding the volume up and down keys while plugging the usb port in. Then I choose volume up to load custom rom i end up at the same error.

I did try endlessly booting into recovery mode holding the volume up and down keys while powering on (also tried just up and just down to ensure i wasn't crazy) and while samsung flashes super briefly i again end up in odin mode with the error message. I tried flashing a stock ICS and gingerbread roms via odin 1.85 but it fails saying there is no pit file. I have searched for a pit file to load but have been unable to find one, in fact I noticed I was not the only one unable to locate one for this model phone.

Even without recovery mode I still did try to do a emergency firmware recovery in odin mode (rather sure it wouldn't work but what the heck) to no avail. I am at a total loss. Does anyone have any ideas how to fix this brick aside from haveing her exchange it with ATT? It is only two days old so that is a possibility if worse comes to worse.

I have scoured the forums, Google and everything else I could think of before asking for help so please don't thrash me if i missed something. some help and a point in the right direction is all i ask. thanks!
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Kole_Ackerson:
take the battery out, put it in download mode and use odin to just flash a stock 4.0.4 att rom

this has happened to me during a 2.3.6 upgrade and i switched usb ports, pulled battery and plugged back in and used odin to flash a stock 2.3.6

here is the stock att official 4.0.4 http://www.hotfile.com/dl/162779401/27c699c/I727UCLF6_I727ATTLF6_ATT.zip.html
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] vincom:
just go to the first link in my sig
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] atomicWAR:
thanks my brain was hurting. had already pulled the battery etc but then i retried all my usb ports and that was the hang up for odin at least. you guys are awesome.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] vincom:
good to hear
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] droid512:
Problem solved?

CM9 Skyrocket
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] MrPleh:
Dude, I think I just saved my phone. I was freaking out, you have no idea. Thank you so very, very, very much. I'm truly grateful to you!

Seriously, thanks. =]
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] rend05:
Thank YOU

New to the boards; however, I must say THANK YOU to the persons who own and operate these boards. Also a BIG THANK YOU to vincom and everyone else who helps on these boards.

I just went through the exact same dilemma that the person who created this post did. I thought for sure Kies ruined my phone.

Well I used vincom's resolution and my phone is working again AND I have ICS! Thank you!
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] xshleprockx:
Those who are saying thanks should click thanks on Vincom's post as well. Sending one his way for you...lol.
[Galaxy S III Q&A, Help & Troubleshooting] franzschenk:
When launching Kies Air and open the Website on my computer, it's easy to upload single files or a group of files to the S3, but it's not possible to select entire folders for uploading to the phone. Does anyone knows a workaround for this?

Thank you all in advance for any help.

Franz