yashsingh1/xdaforums huggingface dataset:
[Galaxy Ace S5830 General] hedgehog90:
Okay, I get the overwhelming impression that you all think I should sue them...

I have never sued anybody, neither have I tried. I imagine it's a little easier said than done :)

In the past though, I have found that the threat of legal action from similar situations gets results.

Shall I just write a letter to Samsung HQ in Surrey describing their problem with the threat of legal action if I don't get fully refunded and compensated?

Would it be so bad to ask for a Galaxy S III? Drafting the letter in my head, it seems a bit weedy if I tag along the sentence, "and in return for my troubles I'd like a Galaxy S III please, otherwise I will sue you!!!" It would just sound like an opportunist geek trying to get the phone that all his friends have.

However I can imagine they'd be more willing to send me a free and superior phone than to write me a cheque of x amount of £.

The only problem is, there's still the possibility that it might genuinely be lost in the mail through no fault of their own... seems very unlikely, but it's arguable.

Shall I wait a bit longer before I write a letter?

It's 12 days since I posted it. On the 15th day I should assume it has been lost in the mail and Samsung will "sort me out with something".

Further thoughts please.

Thanks for all the replies so far :)
[Galaxy Ace S5830 General] Angewg:
You don't give a location, but I am guessing you are in UK. I was unable to follow the link to your original thread, but if you put a return address label on the package I would have thought that it would have been returned to you by now or it is at your local sorting/Post office.

Have you checked with them?

My suggestion would be to follow up your recent phone conversation with a letter to Samsung Customer Services in Gateshead and send a cc to the HQ in Surrey. Send both by recorded delivery, so that you have some kind of proof of delivery/receipt. In my experience, although not with Samsung, reason and facts can get better results than threats, you can keep the option of legal action if you get no satisfaction.

Give details of what has happened so far. (omitting the bit about how your phone was bricked! ;))

Try to give times and dates, what you discussed and, if possible, who you spoke to. Attach a copy of your proof of posting (but dont send original), copies of emails etc

Ask them what they are going to do now, tell them what you would like to see as the outcome of this situation. A phone and some kind of compensation for the inconvenience/phone calls/wasted time, I would guess? Give them a date by which you would like a reply, 14 or so days.

Best of luck.
[Galaxy Ace S5830 General] hedgehog90:
That's just the kind of advice I was looking for.

Thanks Angewg, your help is very much appreciated :)
[Galaxy Ace S5830 General] InverseSandwich:
Since your in the UK (yay!) you can take them to a small claims court. Also check out the amazing Martin Lewis MoneySavingExpert website. It explains your rights as a consumer.
[Galaxy Ace S5830 General] busybox1:
even though i really understand your feelings and frustration i wasnt able to stop my slef from laughing lol... anyways i guess you shoud do as "Angewg" said .. talk.to the right and higher authority in Samsung first and keep the threat at court part for the end or if i may say you can argue first and threat/sue later on .... but you cant threat/sue first and then try to argue ... always play the "BIGGEST CARD/ACE" in the end .... good luck and do let us know what happened in the end .... if they gave you an S III too lol
[Galaxy Ace S5830 General] hedgehog90:
My objective is not to get a Samsung Galaxy S III per se, but my thought was that I deserve not just my phone back but a little compensation. And I feel like it might be a stretch to ask for straight up money. So what could I realistically ask for? A superior phone. S III was the first that came to mind, and I think I am right in thinking it's the best smart phone that Samsung are producing right now.

I'll write the letter today. Thanks again everybody :)
[Galaxy Ace S5830 General] Angewg:
I think the £400+ price difference between the two models makes it a bit of a stretch!

You could try asking for

a replacement phone with either a higher specification or a more recent model bearing in mind the inconvenience all this has caused you.

The ball is then in their court.
[Galaxy Ace S5830 General] hedgehog90:
It might be a stretch... but not as much as a stretch as you suggest. I've just checked and the price difference is actually about £270.

I could argue that the trouble this has caused is about £270... Maybe?

I'll be phoning up the call centre at around 2 PM, explaining all this crap once again (taking names this time), and once and for all asking what's happened and what they are willing to do to help me, because this phone has well and truly been lost IMO.
[Galaxy Ace S5830 General] :
Yeah there in the wrong but,

Am I the only person the doesn't like the American sueing thing. I just think that people make mistakes. Never see the need to sue anyone.

I thought most people in Britain thought the same way.

Sent from my GALAXY Ace.
[Galaxy Ace S5830 General] hedgehog90:
I'm pissed off. Here's why:

I've just posted an extremely detailed letter explaining everything, along with copies of emails, pictures, screenshots, etc.

It took ages to write and compile all of this together.

I showed it to my Dad (who is well educated on legal matters such as this) and he told me it was a brilliant letter.

I wrote it on Friday, but didn't want to post it before checking that it was okay with my Dad, so that meant I had to wait til Monday.

At the end of the letter I requested a superior replacement phone as recompense (Galaxy S III), but if they didn't resolve the matter or they didn't reply within 14 days I'd take legal action as they were in violation of my consumer rights.

After posting this letter, I was told by a family member to try phoning the customer service 1 more time.

So I did, and then I was passed around several times between different operators, but I was eventually told this:

My phone was in repair and I should have it back shortly. I think they said 7 days, which would make the entire process a total of 25 days.

I was given the repair centre's phone number so I can track the progress.

So, it actually looks like I will be receiving a phone back...

This doesn't actually please me. I've been under the assumption the last few days that I have a very solid case against Samsung.

I believe that on receiving my letter I may just get what I want.

Would a company like Samsung prefer I took them to a claims court? I doubt it. I think they would probably sort me out with what I wanted before it would get to that.

But now that my phone is apparently safe and sound on its way back soon, I doubt my letter will be taken very seriously.

If they don't look into it and just throw a phone my way willy nilly, then I'd be very surprised, and i don't really consider that a possibility.

Now all I've got to complain about is the massive repair time and the time I've wasted on phone calls, research, emails and one long-ass letter.

In my eyes I still deserve compensation for this, and I probably still could say that I will consider legal action if they don't compensate me in some way, but the lack of a phone sure made it a lot easier to argue my case.

I'll report back in a few days.
[Galaxy Ace S5830 General] diditdr:
Imo, too stupid samsung solve this problem at the court. They can replace your unit than repair because unit defects, in 5 minutes at samsung store.
[Galaxy Ace S5830 General] hedgehog90:
Just got a phone call this morning. I should have my phone back before the end of the week.

This sucks. I bet they're not going to acknowledge my letter and I'm just gonna have to let all this **** go.
[Galaxy Ace S5830 General] LewisGauss:
Ask for compensation from them.
[Galaxy Ace S5830 General] hedgehog90:
It's Monday, I haven't received a repaired phone, I haven't got a phone call, I haven't received a written reply.

Nothing.

I hate this.
[Galaxy S III Q&A, Help & Troubleshooting] chiauyih:
I just bought my s3, and I got this icon , I think it affect my s3 battery life..
[Galaxy S III Q&A, Help & Troubleshooting] NocNoc9595:
It means you have accidentally disabled your nofications icon. Just activate it again.
[Galaxy S III Q&A, Help & Troubleshooting] norpan111:
Someone should keep track on how many of these threads created xD
[Nexus 7 Q&A, Help & Troubleshooting] tfaulk88:
for those of you having trouble with getting your six axis controller working go to this link http://www.dancingpixelstudios.com/sixaxiscontroller/instructions.html download the six axis pair tool for your operating system you will also find instructions there and go to the android market and download the six axis controller app here https://play.google.com/store/apps/...sixaxiscontroller&feature=more_from_developer then run the app on your nexus 7 you bluetooth master code will be down in the bottom left then plug your controller to your pc run the six axis pair tool it will come up put the code from your nexus in copy it exactly how it is on your nexus then change the master code then unhook your controller go to your nexus hit start on the app you should be paired now. now click setting in the top right and click preferences then gamepad settings and then enable gamepad. you should be good after that.

sorry if this seems cluttered im at work and typed this out as fast as possible.

hope this helps some of you.
[Nexus 7 Q&A, Help & Troubleshooting] Locklear308:
If I am not mistaken, is root required?
[Nexus 7 Q&A, Help & Troubleshooting] NZtechfreak:
That method for pairing with Sixaxis is not required, can all be done on the tablet itself with a USB OTG cable.

Root is required however.
[Nexus 7 Q&A, Help & Troubleshooting] Locklear308:
****.

XD

Well. Poop
[Nexus 7 Q&A, Help & Troubleshooting] tfaulk88:
yes root is required and you can use usb otg or do it through your pc if you dont have a usb otg.
[Nexus 7 Q&A, Help & Troubleshooting] movieaddict:
i keep getting no controller found after going through all the steps.
[Nexus 7 Q&A, Help & Troubleshooting] DXU76:
Simultaneously connect to a bluetooth headset?

I got to pair my N7 and PS3 controller thru Sixaxis just fine. But it prevents me to simultaneously connect to a bluetooth headset. So I have to disconnect my bluetooth headset and connect my PS3 controller. Does anyone know which bluetooth headset would work simultaneously with the PS3 controller?
[Nexus 7 Q&A, Help & Troubleshooting] jetbruceli:
I can not get mine to pair. Keeps saying there is no controller found on the n7. I installed both version as stated on the website.

I changed the address from the n7 and put that on the program. Not really sure what is wrong
[Nexus 7 Q&A, Help & Troubleshooting] jetbruceli:
Got it working, just had to unplug the ps3 controller then start it up.
[Nexus 7 Q&A, Help & Troubleshooting] playah_balla:
misread the whole page
[Nexus 7 Q&A, Help & Troubleshooting] lovenokia:
My nexus lags in the homescreen when chaning screens, and to be honest i do not know why, can anybody tell me. I updated to 4.1.1 and i am still encountering lag, i even reset and the lag is still apparent, thought i did not get the update after 4.1.1 yet which too helps the performance.
[Nexus 7 General] brashebb:
Anyone else open theirs only to find the battery fully discharged? So yuck..

I thought that allowing the battery to go completely dead was a bad thing. I checked under usage and it said it had gone 13+ days on the last charge.

Hope it didn't do too much damage to the battery :(
[Nexus 7 General] BaconStep:
Mine was half way dead
[Nexus 7 General] woshiweili:
That is horrible! I would request for a replacement.

13 days without charge and who knows how long it's been in the heat whether in a dusty warehouse, stuffy container or steamy delivery truck.
[Nexus 7 General] Po1soNNN:
So was mine but I was expecting that. It actually charges pretty quick.
[Nexus 7 General] 18t:
sounds like everyones had a different charge. mine was 40%
[Nexus 7 General] tjhart85:
Mine was completely dead as well.

But, it did say 'Welcome tjhart85 [well, it had my real name]' and ask me for my password to sign into my account ... I thought that was a pretty neat touch. Of course, that probably means they just threw it in the box and left it on to drain.
[Nexus 7 General] tory13579:
Mine was 67% when I got it today. I then Drained it to 40% playing ocarina of time then charged it for maybe an hour and it was back to 100%
[Nexus 7 General] mjm2950:
just got mine, battery was at 58%. Also the box was double sealed. ie tape over the tape. It knew my gmail account. So probably was opened, my account info added and taped shut. Would have preferred to have received it 2 weeks earlier and set up my own account.
[Nexus 7 General] IAmRelex:
Mine came with about 50 percent charge.
[Nexus 7 General] Po1soNNN:
I noticed that too. So I went to the battery stats and it had been on before for a little bit.
[Nexus 7 General] colonel187:
Every device I've purchased that had a dead battery out of the box has died very shortly after buying it. I would get a replacement.
[Nexus 7 General] Mustang7302:
Mine came out of the box with about a 45% charge.
[Nexus 7 General] akarol:
Same. About 50% charge here. Charging it for a couple of hours before I play with it.
[Nexus 7 General] crachel:
Mine was dead too. Thought it was DOA, but now I'm getting a battery icon. Going to leave it charging and watch very closely over the next few days.
[Nexus 7 General] 7zero:
Mine came out of the box with "show low battery logo" on a completely black screen. No logo...no nothing. Completely blank. Plugged it in, the battery charging logo popped up, fully charged it overnight and it's been working great since (purchased from Office Depot 7/14).
[Nexus 7 General] plambda:
This concerns me. Received mine today, but I won't be home until Friday. wonder if I should have my wife open it up and start charging it.
[Nexus 7 General] Shano56:
Mine like many others was around half charged
[Nexus 7 General] Jayrod1980:
For those with the dead battery... I would be glad! That probably means your device was the one used as a quality control check for that batch of devices. It would make me happy to get one of those. Those devices should have ZERO problems out of box. It's just a hypothesis, and I could be wrong BUT, it seems fact that some have been opened and checked, and those are the ones that have dead batteries. Mine was delivered this morning but I'm off on a training mission, so I wont get to inspect it until Friday morning. Hopefully mine was opened and they checked for a good screen and all that good stuff. For those with the dead battery, how many have dead battery and dead pixels, mushy left side, back light problems, etc?

Finding this out will determine whether they are actually (somewhat) effectively QC'ing these tablets.
[Nexus 7 General] Poughkeepsie125:
Mine came out of the box with a 6% charge.

I can't say that I'm particularly concerned about it.
[Nexus 7 General] SimbaDC650:
mine was completely dead, as if it had a good time the night before without me!
[Nexus 7 General] californiarailroader:
Ditto here.
[Nexus 7 General] kumqwat:
Just received mine.

Tried switching it on......nothing......!

Plugged it in...........nothing......!

Been charging for about 10minutes....still nothing, screen still black.

Does it have any charging notification? Screen comes on? LED?

I really hope it isn't DOA!

edit:

Supplied charger works on my phone. :( :(
[Nexus 7 General] californiarailroader:
Did the little battery show up for a few seconds on screen when you first plugged it in? Also, check to make sure the USB charging cable is plugged in tightly.
[Nexus 7 General] kumqwat:
No, the screen has remained totally black all the time. USB cable all the way in, nothing at all on the screen even if I wiggle it a little. :(
[Nexus 7 General] brashebb:
OP here.

I had the leave mine charging for over an hour before it the N7 showed any signs of life. It took almost another 30 minutes before it reached 1%. For a while in there the only way in could tell it was changing was that it was getting hot.
[Nexus 7 General] californiarailroader:
I have had devices that were completely drained do that.
[Nexus 7 General] Souai:
actually, it doesnt mean your device was used as a QC. it just means that when you ordered your device, you ticked the option to 'link the device to your google play account', so all they've done is boot it up, link your account, but they havent shut it down properly.
[Nexus 7 General] kumqwat:
This is what I am secretly hoping for. I'd say it's been on charge for about 30mins but rather worryingly the back is all still stone cold.
[Nexus 7 General] brashebb:
Actually, this is not true in my case. I did not have that option selected and the original packaging had not been tampered with. I'm trying to get some legit feedback so let's not make things up.
[Nexus 7 General] Jayrod1980:
Another guy posted that he called Google about the box tampering and tape and dead battery and was told it was opened for QC.
[Nexus 7 General] mi7chy:
Out of the box it was at ~35%. Charges pretty quick with the US 2Amp charger even when the tablet in use.
[Nexus 7 General] kumqwat:
Coming up to 2 hours on charge. Still no signs of life or any heat. :(
[Nexus 7 General] jt.one:
mine came out of the box with around 40-50%,[cant remember atm]

my god it took forever to kill that battery at first lollllll
[Nexus 7 General] californiarailroader:
Mine did as well, I think around 45 or 46%.
[Nexus 7 General] yeahmon:
Mine showed up at 50% too. It took about 2 hours to kill that, and another 2 hours to full charge. I'm still at 83% from yesterday's full charge!
[Nexus 7 General] 77Pat:
Mine was around 40%-50% (just judging by the icon, i fully charged it right away before setting it up). Currently at 45% battery left.
[Nexus 7 General] winter128:
Hmmm... mine will start up if plugged in but will not charge. 100% no battery out of the box... I'll leave it plugged in tonight powered off to see if it charges. I'll post in the morning......ugh....
[Nexus 7 General] revmra:
FWIW, my 16G (which was linked to my account) was at about 50% charge. I didn't boot it to get an exact reading; I just charged it right away. My son's 8G (same order, not linked to an account) was almost completely dead. After charging, both are fine.
[Nexus 7 General] kumqwat:
Still nothing after 6 hours of charging, I've already started the return process.....!
[Nexus 7 General] mackendw:
plug it in

Plug it in, plug it in...
[Nexus 7 General] maan76:
Absolutely zero charge to the point that the it did not turn on before it was plugged in for almost 5 mins....then it stayed on 1% for almost 13 minutes before the numbers started to go up.

I have emailed Google orders customers service requesting info.about that with showing concerns about potential battery damage and I am waiting for their reply.
[Nexus 7 General] winter128:
Here's the morning after update... still no charge and 90% of the time when it boots on charger the screen is all scrambled. Looks like the wait begins again......this sucks
[Nexus 7 General] krelvinaz:
Mine was at 7% when I got it out of the box. Just plugged it in as I was to busy to play with it right then anyway. An hour or so when I got back to it it was 100%

Sent from my Nexus 7
[Nexus 7 General] winter128:
Decided to crack it open and the battery wasn't plugged in.....NICE JOB ASUS!!!!!!!!

Well now it works....I'm happy again
[Nexus 7 General] pclov3r:
Mine came with 35% charge.
[Nexus 7 General] nonperturbative:
Mine was dead out of the box...seems fine now after charging.
[Nexus 7 General] bobtentpeg:
Mine came this way as well, I suspect it had to do with the hardware issues on my model though. The power/upper volume rocker was overly touchy and slight vibration was enough ti trigger the power button.
[Thunderbolt General] yatman60:
How the heck does an old Windows Phone 6.5 get Jelly Bean before the Thunderbolt. Somone's managed to port Jelly Bean to the HD2 and yet all indications are that it will not get ported to the Thunderbolt. I just don't get it.
[Thunderbolt General] rmkilc:
Because someone decided to spend the time to port it.
[Thunderbolt General] santod040:
It shares the same hardware as other Android devices, that's how and because it's unstoppable and had/has a HUGE development platform.

DO WE REALLY NEED ANYMORE JB AND ICS THREADS????

SERIOUSLY!!!!

People need to start reading more.

In fact maybe if people spent more time reading instead of questioning,

then maybe they could contribute towards getting it working for us.

Just a thought....

:rolleyes:

Pretty tired of these threads though.

They don't help and the info as to why is already everywhere you look.

Not to mention that there is already a JB AOSP port being worked on for us.

Sit back and patiently wait, or contribute something!
[Thunderbolt General] donnyp1:
You got 123 posts, member since 2009, and that is all you can come up with? Hopefully next time you read some before posting.
[Thunderbolt General] rabnud:
No kidding, all the posts about ICS and JB are getting old quick.
[Thunderbolt General] rmkilc:
He probably just wanted to start a thread with the title "jelly bean" because it's such a hot topic. This thread should be deleted.
[Thunderbolt General] quickdraw86:
agree. this thread should be deleted or at least locked. this topic has been beaten to death, repeatedly. a quick search of the thunderbolt threads would find an identical topic incorrectly posted in thunderbolt development that was, well, not well received and got locked.

* Thunderbolt 4G *
[Thunderbolt General] Usagiakumu:
I am actually quietly developing JB for this device, but due to RIM lock it is unusable as a phone. JB works and with the HTC dev tools you can compile it with the tbolt drivers and it works like a charm, except for calling, mms, and ya know being a PHONE, heck I have gotten this to run Ubuntu natively WITHOUT android, just wait or develop one yourself, please don't come here QQing to us, we don't care. HTC are very good at releasing RIL within a two year time period of releasing their devices, but VZW are very tight nit on their LTE and don't want too much information released for other companies to make LTE devices without DNA and DNR signatures. WiFi is confirmed working so if you use google voice and groove IP go ahead and contact me I will send you a link to my rom, but I repeat ALL PHONE FEATURES EDGE, 2G, 3G, LTE MMS FM RADIO DO NOT WORK AT ALL!!!

(long time XDA lurker first time poster)
[Thunderbolt General] mrkite38:
*Sigh...*
[Motorola Atrix 2] xmsh:
anyone can give me a link for this att leak,please.thinks.
[Motorola Atrix 2] Apex:
Dude, settle down. Our devs are working on this! Why you had to go posting a new thread is beyond ridiculous.

Mods, lock/delete?
[Motorola Atrix 2] xmsh:
i don’t think devs can success, because the bootloader is locked,it doesn’t back the 2.3.6
[Motorola Atrix 2] A2Trip:
I no think he we todd did.
[Motorola Atrix 2] Apex:
Your exorbitant level in confidence in your own abilities is charming. But, to question the level of competence in our developers earns you the next slot in my ignore list. Well played. (Golf clap)
[Motorola Atrix 2] Apex:
I've reported this thread to our moderators. Please don't post needless threads, impatiently asking for something that SEVERAL developers are working on even as I'm typing this.

Read the rules of this forum and practice them, please. For everyone's sake -including your own: http://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
[Galaxy S II Q&A, Help & Troubleshooting] checasey:
I am looking for a simple app of today's date (as in current day not just todays!!) no time just the date does anyone know of any?
[Galaxy S II Q&A, Help & Troubleshooting] checasey:
Bound to be one?
[Galaxy S II Q&A, Help & Troubleshooting] synetics2k:
WHATS APPs?
[Galaxy S II Q&A, Help & Troubleshooting] sidthegreatest:
Search for any calender or clock apps on Play store ? Or a widget is that is what you are looking for ?