[Nexus 7 General] ExploreMN:
Well, I broke down and called Asus and was very underimpressed with their response to this issue. I explained to the rep, in detail, the problem. I told him about how it works "ok" after a factory reset, but the more data you put on it the worse it seems to get and if you break the magic barrier of about 5gb free space it just goes to hell and becomes nearly unusable...etc etc... very detailed with all the crap I've experienced recently.

He said that "it sounds like there isn't a problem with the unit" (yes...seriously) so I asked what it sound like. He said it seems like the problem is the data put in storage. So I went into more detail and I explained that the data is just music and movies...same ones I had on several other tablets that never had an issue, but that it doesn't even matter because the problem occurs just putting data there, not even accessing it. He still insisted the data was the problem and if I don't put any data on it, then the unit is fine (yes...seriously). So I asked "does this mean I basically have a tablet that I can't do anything with except run some apps? I can't really use my data the way I want? I didn't realize I bought an iPad!" he chuckled a bit and then said "Well, no sir, you didn't buy an iPad, but there is no indication that your unit is the problem." He then informed me (after investigating the problem for a few minutes while I was on hold) that because of my data usage, any Nexus 7 would be a problem. I was like "Wait, what? So you mean I can have a working tablet, just not a usable tablet?" This confused him so I clarified and said "Okay, what you have been telling me is that as long as I don't use storage space, my tablet is perfect, right?" he replied, "Yes, that's right sir." So I said "You are also telling me that if I put a bunch of data on it, that's a problem with me and my data and not the tablet, right?" He said "Yes...I mean no, that's not what I'm saying. I'm just saying the problem seems to be the data."

I got pretty pissed at this point (yes, I was very kind, calm voiced, etc up until this) and in a more frustrated tone I said "Listen, I'm going to try to work with Staples (where I bought it) and see if they can help me. I never realized, as I look at my 27" Asus monitor and type on my Asus RoG laptop that this would be how I was treated if I had a problem." He said "Are you having a problem with your laptop?" I was like "No guy (forgot his name, but I used his name here) I have never had problems with Asus products in about the past 12 years I've been using Asus stuff, this is the first time I had to call for service and I never imagined I would be treated like this."

He then offered to let me pay to send it in and they would take a look at it for me. I opted not to do this at this time. Staples is going to take care of me and let me exchange it (store credit) for another tablet...not really sure I'm going to stick with the Nexus now. I was a huge HUGE proponent for this tablet since I got it as my many posts about it reflect, but since Google and Asus are pretty much ignoring this issue and don't want to deal with it, I think I might get something different.

Oh, to newer readers on XDA...notice how I didn't start a completely new thread to share my experience and utilized an existing appropriate (or semi-appropriate) thread to share my story.