yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] :
I'm going to see if Google will let me do a return to the Play Store, credit my card back (which will probably take a few days) then buy locally if I can. That way, it will be easier to exchange if there's any further issues. Would probably be faster then sending my N7 back and waiting for Google to send out a new one that may or may not have another issue.
[Nexus 7 Q&A, Help & Troubleshooting] calKno:
-Got mine from the play store

-Out for delivery @5am and finally received @8pm

-100° out today

I have the loose left side of the screen issue. The post that mentioned the heat possibly having something to do with it was probably right on the money as the outer box was extremely warm to say the least.
[Nexus 7 Q&A, Help & Troubleshooting] mistororange:
mine has zero cracks or lines ,seams, etc, even under close inspection an bright light.
[Nexus 7 Q&A, Help & Troubleshooting] v3rn:
My right side was loose, after pressing on it for a bit it seems to be fixed. I may place a book or something on the screen tonight when I go to bed to keep the screen pressing against the glue.
[Nexus 7 Q&A, Help & Troubleshooting] rsage:
Just walked into a Staples in NJ and picked one up (no pre-order). I was paranoid because of everything I've read, and since the return policy at Staples is a bit limited, the sales rep and I opened it together to inspect it. Zero issues with the screen lifting on either side, no "squishiness" anywhere around the outside of the screen. I haven't fired it up yet to check for dead pixels, and I haven't checked for other defects. Will update if I find anything but so far so good.

Personal policy is to never buy the first run of a new product, hoping I don't regret this...
[Nexus 7 Q&A, Help & Troubleshooting] B757-200:
My 16GB N7 from Staples has a small bright spot on the top of the screen. It's only noticeable when the screen is white or gray.

My laptop (Dell Latitude E6140) has a few bright spots too, though it hasn't bothered me enough to send it back. (sorry the photo is sideways)

They're much more obvious in person (they're really faint in the photos). I might RMA the N7 depending on how annoying it gets in everyday usage, but for now it's needed with me for a few long haul flights.
[Nexus 7 Q&A, Help & Troubleshooting] GreeKNastY:
just got off the phone with google support they will be sending me a new one to replace this squeaky squishy screen. lets hope the new one they send isnt the same BS or else ill be returning it for good. it wouldnt be much of a problem but the bastard squeeks when i go to scroll on a webpage.
[Nexus 7 Q&A, Help & Troubleshooting] rocchioo:
Are they allowing you to keep your old Nexus 7 until the new one arrives?
[Nexus 7 Q&A, Help & Troubleshooting] Amphibliam:
As I and another person said, mine was heat related. When I got the tablet, the temp outside was about 95 degrees. The tab itself was easily that temperature when it came out of the box, and the screen was pretty damn flexible. I got it about 4 PM, messed with it, left it at home charging in the AC while I was out from 5-9 and it seems to have hardened and is much less flimsy.
[Nexus 7 Q&A, Help & Troubleshooting] v3rn:
I just clipped clothes pins around the edges of the device. I'll let it sit overnight and I don't think there will be anymore issues. I think heat may have really been the issue.
[Nexus 7 Q&A, Help & Troubleshooting] bustyshrimp:
I just got my 16gb nexus 7 and everything seems to be fine except a slight bulge on the left side of the device. There is a very little gap between the plastic frame and the rubber backing. Is this a serious issue? If not, I am most likely going to keep it since everything else is perfectly fine.
[Nexus 7 Q&A, Help & Troubleshooting] x4sper:
These things were made in June I'm pretty sure holding it together isn't going to reflow the glue. Its dry by now and 100 degree heat outside is certainly not as hot as the tablet will be after 30 minutes of gaming...

Sent from my Galaxy Nexus using my mind.
[Nexus 7 Q&A, Help & Troubleshooting] GreeKNastY:
yeah they will be sending me a new unit and ill return my old one with prepaid shipping labels they provide. and yea you cant sell me on the it was hot bull**** its not like the device was in direct sun for 3 days lets get real. this is a defect no doubt.
[Nexus 7 Q&A, Help & Troubleshooting] NavySpark:
I post this a while back but don't have time to dig through, it seems many have the screen lifting issue but you should also try it with a graphic/processor intensive game or program once you fix it. This issue will continue, or at least it has for me. Everytime it warms up and cools down it does it.
[Nexus 7 Q&A, Help & Troubleshooting] rsage:
Ok, now that I've read through the thread more carefully and know what to look for, I do have very slight screen lift on the middle-left side (portrait). Not near as bad as some others, and I have zero light leakage and no screen flicker (no matter the brightness setting).

Since the screen lift issue seems to get worse for some after gaming sessions, what's a good CPU-intensive game to try that will really heat this baby up? If it's going to get worse I'd rather know now than later...
[Nexus 7 Q&A, Help & Troubleshooting] bushpilotwannabe:
After messing with mine for about an hour, the only thing I've run into is a very, very minor light bleed on the left side. I don't even notice it unless I'm looking for it. I'd even say it's possible my eyes are playing tricks on me because of all the stories I've heard about other units. It's so insignificant that I wouldn't care even if these things did have a good run, so I'm definitely not going to try my luck with a replacement unit at the rate we're going.

Here's everything else I've tried:

-No creaking when I touch the left side (or anywhere else); bezel alignment looks good. Watched Transformers for about 15 minutes and nothing changed.

-No cracks. The only thing I've found is the tiny bump in the silver plastic molding. Some others have mentioned that, but it's plastic; it's to be expected.

-No dead pixels that I've noticed. I downloaded an app to test it and found nothing.

-No ghosting. I left the app drawer open for about 5 minutes on full brightness and didn't see any of the icons after I went back to my home screen.

-A little flickering on auto brightness, but nothing to get in a twist over. I had to tilt it every which way before I could recreate the problem, so it's pretty rare. Also, it's far from dramatic, and when it starts happening, if I tilt the device in any given direction just the slightest bit, it stops. Seems like it only does it when the light hits the sensor a certain way. I guess this one is an in-betweener, but like the light bleed, I'm not going to worry about it unless it gets worse.

Anyone know of anything else I should look for? I'm not trying to brag, just wanted you guys to know that there is hope. Got it from a Staples in Huntersville, NC in case anyone is wondering. No preorder.

Temps have been relatively mild here lately; it hit 93 today and that's the hottest it's been in a couple of weeks. Don't know if the heat is the culprit for the bezel issues, but I thought I'd throw that out there as a data point.
[Nexus 7 Q&A, Help & Troubleshooting] ferris2375:
Same here. Not a single problem with my device.
[Nexus 7 Q&A, Help & Troubleshooting] NavySpark:
Try Shadow Gun or i found the Avadon RPG demo really heats this tablet up, which was kind of surprising.
[Nexus 7 Q&A, Help & Troubleshooting] Arcadia310:
I got my 8GB from the Play Store today and its mostly perfect. Earlier i noticed the screen on the left was raised like a millimeter above the silver trim. I just pushed it back down and it hasnt come back up. If this becomes an issue in a few months it'll be pretty annoying.

I also have the Google I/O edition Nexus 7. The screen on that was pretty crappy. I'd get horrible image retention while on max brightness and the screen is really grainy compared to the actual retail model.

I really want to like this device, so lets hope the screen lifting doesn't become an issue later. Were it not for this thread i may have not noticed it!
[Nexus 7 Q&A, Help & Troubleshooting] Psipherious:
It gets a heck of a lot hotter than 100 inside warehouses, vehicles, transport trucks, sitting on pallets who knows where and wherever else they may have been sitting for many hours at a time in the whole process of shipping to various regions.

I'd actually be curious if some of these issues are moreso in specific regions.

I've had mine 4 days now and the only single issue so far is 1 dead pixel which isn't much of an issue and not covered under warranty anyway.

Got mine from a retail store in Canada.

Oh and I also just got an e-mail from Google today saying (I ordered on the 6th) "We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. Your tablet will ship in 1-2 weeks." I like Google most of the time, but right now.... Booooooo Google
[Nexus 7 Q&A, Help & Troubleshooting] :
I'm very interested in how you got them to act so quickly? I was told that I had to wait for them to email me with return/exchange info and that could take up to 48 hours.
[Nexus 7 Q&A, Help & Troubleshooting] jamerican413:
I got mine from Game Stop on the 13th. The screen was fairly insensitive, making me often have to press twice to four times for any action, but especially when using the keyboard. After the 2nd update it was better but it still kind of irritated me. I called Game Stop on Saturday and talked to them about it and they said they'd contact Corporate and try to get me another. The young lady stated that her manager would call me Monday. Monday came and went and no call. Today while at work I got a voicemail message saying that my tablet had come in and I could come in at any time and get it. I was surprised and impressed. It also turns out that the replacement is perfect so far. The screen is just as I expected, nicely sensitive, no dead pixels, no other issues at all. Happy customer...
[Nexus 7 Q&A, Help & Troubleshooting] MrJESUSatWork:
I similarly had a slight looseness with the left side in portrait mode. My tablet arrived pretty warm, and I just pressed the side down. Has anyone else done this? Has the quick fix worked thus far?

Also, no light bleed or pixel issues to speak of.
[Nexus 7 Q&A, Help & Troubleshooting] SoHaunted:
Chalk up another case of the raised left side glass. While its a defect its is very minuscule and not noticeable at all so I'm not going to bother returning it unless it gets worse over the next week or 2.

Other than that I don't seem to have any other problems XD.
[Nexus 7 Q&A, Help & Troubleshooting] TaintedByte:
Same here. It barely lifts but now that I noticed it annoys me, I'm sure I'll get over it as long as it doesn't get worse. Everything else is perfect, no cracks, no dead pixels (which makes me incredibly happy, first device to have luck with this) and no light leakage. I also didn't notice any ghosting or flickering at all but I wasn't paying that much attention to those things.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
Raised glass on the left side in portrait mode. My device was unresponsive until I applied a little pressure and sure enough that was the issue. There is NO WAY I'm keep a device......that generates heat.......that suffers from a loss in cohesiveness.....due to heat.

I'm from a warm area of the States so I imagine many people having this issue had the shipment to a warm area. Those not experiencing it....maybe just not have had the tablet get warm enough yet.

Additionally, the seal on the box appears to have been broken and resealed. I peeled back the tape only to find that another layer of tape that had it's seal broke.

Hey Google! I have a tablet I need to return! Love my Nexus phone though.
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Not Sure

Not sure if this is a defect, but when I tried to connect to a wireless router, the dvice wouldn't DHCP properly (at all). I had to connect with a static IP, not a huge deal, but also not very newby friendly since you can't move past the wifi screen without an internet connecton!
[Nexus 7 Q&A, Help & Troubleshooting] rocchioo:
What is the phone number to contact google? I remember it ends in NEXUS, but I can't find it on their help page anymore. I've tried my best to find the number through the search feature on this forum and on the internet. Thanks.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
The wait was WELL over an hour for me when I called earlier.....I figured something was up then I found this thread.

1-855-836-3987

Give'em hell!
[Nexus 7 Q&A, Help & Troubleshooting] Ulver:
I got my tablet in the mail today. Maybe I'm less anal but I don't notice any issues with the raised screen. I guess I'll keep an eye on it. So far it feels sturdy and well built.
[Nexus 7 Q&A, Help & Troubleshooting] SoHaunted:
I just tried to watch Netflix and while holding it in portrait I noticed that indeed it is a bit unresponsive from the left side. I had to apply a bit of pressure to get it to select movies from the left side of the screen which is a bit saddening. I'm gonna give it a few days to see if it gets any better or worse.

We are early adopters so we should all expect some type of bug or defect, and if it becomes a big deal I hope Google does something about it, recall or whatever.
[Nexus 7 Q&A, Help & Troubleshooting] superlj:
same here, got one on 16th from Staples Canada at Oakville Ontario. Did not open it until today. The left side of screen pops up. Pushed it down and watched a few minutes Transformer then it pops up again. Going to return it and wait until Asus fix it in their assemble lines.
[Nexus 7 Q&A, Help & Troubleshooting] SoHaunted:


OT:

Where did you find the free transformers movie? I searched play movies but can't find it.
[Nexus 7 Q&A, Help & Troubleshooting] dracula_bieber:
i originally reported that my n7 was free of physical defects but because i read so much here about all the defects everyone reporting about i continued to examine mine. At first i noticed nothing probably never would have but i finally noticed a slight ripple down the metal on the left side, doesn't really ruin the experience but it is there. C'est la vie
[Nexus 7 Q&A, Help & Troubleshooting] flintfirewalker:
Go to the movie app that comes pre-installed.
[Nexus 7 Q&A, Help & Troubleshooting] flintfirewalker:
So yeah, a very small creak. Just got mine from pay store today, every thing is great about it, solid in every other way. But I had to start pressing the left side, trying to hear for some sound, and there it was. The screen is not raised, but the tiny creak makes me wonder if it will become a bigger problem, maybe I should exchange it. What do you guys say?
[Nexus 7 Q&A, Help & Troubleshooting] cwc3:
Same here. Little creak and squishy left side but it isn't raised. I can ignore that, but I can't ignore the screen flicker at low brightness. Will wait a week and see if software updates fix the flicker.
[Nexus 7 Q&A, Help & Troubleshooting] THS1989:
THIS THREAD IS POINTLESS......

No **** most the defective ones will be from Google play.

That's where most people ordered from !!!,,
[Nexus 7 Q&A, Help & Troubleshooting] Spikedude:
Received my Nexus 7 today. Within a couple minutes of powering up, I noticed the left side of the screen lifting up and having the spongy effect, and "unsticking" noise after pressing down and letting go. I haven't noticed any other defects.

In my opinion this is indeed defective due to the amount of give that the screen has. I can feel and hear the creakiness when I slide my finger down the left side while browsing web pages. It's very annoying and shouldn't have this problem even at this price point.

I'll be contacting Google (I bought from Google Play store) to arrange for a replacement.

P.S. I still like Google and Asus! :)
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
The main point of this thread is really to talk about the various defects people encounter on their device and not really about that poll at the top so just calm down.
[Nexus 7 Q&A, Help & Troubleshooting] matrix0886:
Same here. NO problems with my Nexus 7 (knock on wood) and when I got the highly problematic T-Mobile G2x, I never had any issues with it either (knock on wood). And yes, I have been knocking on my wooden headboard mostly the entire time i've been writing this, and will continue to occasionally do so until I go to bed :P
[Nexus 7 Q&A, Help & Troubleshooting] Hakizi:
I (like pretty much everyone) have the squishy left side issue. I've been pushing it down all day to no avail, so I decided to go nuts and push really hard. So far it's stayed, so we'll see if it lasts through the night. I hope I don't have to do an exchange as this thing is perfect in every other way.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
Just found a dead pixel as well.
[Nexus 7 Q&A, Help & Troubleshooting] MC153:
I've got the left screen issue. The poor tablet is in its box and is ready to go back to Sam's club. Now I just have to find one with some in stock. :mad:
[Nexus 7 Q&A, Help & Troubleshooting] exzacklyright:
Defect Videos I found:

http://www.youtube.com/watch?v=2Pb4p6vIUdM (Nexus 7 and detached screen issue)

http://www.youtube.com/watch?v=1BOTU75DBUA (Nexus 7 touchscreen issue)
[Nexus 7 Q&A, Help & Troubleshooting] TaintedByte:
Oh woah that's bad. And I thought mine was an issue. Mine just kind of slightly sticks up and when I press it back down it feels "squishy" and stays. I hope it doesn't turn to that 0.0
[Nexus 7 Q&A, Help & Troubleshooting] x4sper:
Wow that's really bad... I guess mine is fine after seeing that lmao..

Sent from my Galaxy Nexus using my mind.
[Nexus 7 Q&A, Help & Troubleshooting] lovenokia:
i got lots and lots of lag as my defect
[Nexus 7 Q&A, Help & Troubleshooting] TheWolfster:
So what does this mean for Asus? I doubt Google will want to pursue future ventures with them given all the bad units. Why did they go Asus, actually? I always thought Samsung would have been the better choice.
[Nexus 7 Q&A, Help & Troubleshooting] :
Issues like these happen to every manufacturer, especially the first run of a consumer product. Asus, in my experience actually makes solid products. Also take into account that the few dozen of us (or so) who have issues are only a small fraction of the hundreds of thousands sold. Don't expect a mass recall anytime soon.
[Nexus 7 Q&A, Help & Troubleshooting] kboya:
you clearly haven't read the thread, the poll was added quite recently
[Nexus 7 Q&A, Help & Troubleshooting] :
I bought an Asus notebook 5 months ago and its been great!! They are better than most in my opinion. At least my pc has been... Damn, after reading this thread think I'm going to wait and go in store and grab one.:eek:
[Nexus 7 Q&A, Help & Troubleshooting] Scyzor:
Detached screen issue

I have exact same problem:

[YOUTUBE]http://youtu.be/2Pb4p6vIUdM[/YOUTUBE]
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
No point in exchanging your device at this point for the adhesive problem. Chances are your replacement will also have it. Either live with it until it gets worse and then exchange (there's a one year warranty after all) or just return it. Otherwise you're likely in for lots of frustration swapping units repeatedly.

Also, as a Prime owner, I wouldn't hold my breath on Asus changing their assembly lines to fix this issue moving forward. Hopefully the issue just doesn't get worse.
[Nexus 7 Q&A, Help & Troubleshooting] mr1ncred1ble:
Although I agree the manufacturing process is most likely flawed, many are reporting that they have no issues.
[Nexus 7 Q&A, Help & Troubleshooting] ferris2375:
Issues happen on first runs of devices, there are plenty of N7's out there that are problem free. Also are some of you really still thinking there is some kind of glue or adhesive holding the screen to the case? lol Take the time to look through the take apart, there are clips holding it together, NOT glue.

http://www.ifixit.com/Teardown/Nexus-7-Teardown/9623/1

Posted this once but it just got ignored, when really you can find the cause of your problem looking at how it's put together.

No glue.
[Nexus 7 Q&A, Help & Troubleshooting] Luxferro:
I have the same problem. I applied a little pressure with my finger all around the edge of the display, and it seemed to work. Then over a little time it started to pop back up. I then tried a blow dryer on the edges, pressed it back, and set a stack of books on it overnight, and it still popped back up. Just submitted an email via the only contact link I could find http://support.google.com/googlepla...policy&policy=hardware&p=devices_contact&rd=3

Hopefully they actually read it and get back to me.

edit: would be nice if a mod with sticky this thread so all the defect talk is in one thread so people can get an idle just how wide spread their QC problems are...
[Nexus 7 Q&A, Help & Troubleshooting] spencer88:
I had the same thing happen to mine as well. I just spoke to somebody at Google Play support (Will) and I even emailed him a link to this thread. He processed an RMA for my replacement.
[Nexus 7 Q&A, Help & Troubleshooting] Luxferro:
Do you have their number?
[Nexus 7 Q&A, Help & Troubleshooting] Amphibliam:
Yes glue. Retaining clips hold the LCD/Digitizer to the body. Do you know what holds the LCD & Digitizer together? Glue. What is actually coming apart? The edge of the glass and digitizer. In the video you can see her hold it up and the whole chrome trim, glass, LCD is one piece.
[Nexus 7 Q&A, Help & Troubleshooting] MrJESUSatWork:
This creakiness does not seem to go away... anyone have prior experience with staples? What's their exchange policy?
[Nexus 7 Q&A, Help & Troubleshooting] mmegalodon:
Mine is so bad on both sides, the slightest pressure and you can feel the screen give. Mine must be pretty bad. :(
[Nexus 7 Q&A, Help & Troubleshooting] OneDeep:
Looking at all these issues I'm sure normal customers would think it was to be accepted for a $200 device. Question to anybody does the N7 vibrate?
[Nexus 7 Q&A, Help & Troubleshooting] spencer88:
I called the number on the website, 1-855-83-NEXUS (63987)
[Nexus 7 Q&A, Help & Troubleshooting] Timbermill:
My problem seemed to be the clips. Connected well everywhere but the bottom right corner, and so the screen was being forced up.

http://xdaforums.com/showpost.php?p=28762885&postcount=56
[Nexus 7 Q&A, Help & Troubleshooting] spencer88:
Mine is happening on both sides as well. I've read on here that a lot of people have it just happening on the left side though. Hopefully my replacement won't have this problem. I don't know if they sat in an extremely hot warehouse or what, but something obviously caused the screen to separate from the adhesive.
[Nexus 7 Q&A, Help & Troubleshooting] ferris2375:
The problems that I have seen shown via photos and video are not the glass coming off the digitizer, it's the glass rising out of the actual case.

Also per the iFixit take apart

So yeah, not glue. Also if the glass was coming off the digitizer the touch screen functionality would stop working in that area, which is not what people are reporting with the rising glass. There are some who have dead spots, but that's a separate issue entirely.
[Nexus 7 Q&A, Help & Troubleshooting] Luxferro:
It's glued. If you had one with the problem you'd know it. As you can hear the adhesive stick when you apply a little pressure... but over time it slowly creeps back.

The part where iFixit said the glass isn't replaceable... they probably meant that it's not meant to be separated - in which case glue or adhesive isn't meant to be separated without the possibility of damaging either the screen or glass.