yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] zer0day:
So currently on my 2nd N7 and not a happy bunny.

First one returned due to screen issues (made a thread about it) and ordered one from Google Play. Yay, no screen issues, but this time my headphone jack doesn't work :/ Plugged in different headphones, no sound, not even static. Checked logcat and it recognizes the headphone plugged in event, but no actual output. Tested my sister's one and it's absolutely fine (her 1st order as well!). Requested an exchange from Google.

Not to go off topic, but I guess this is what happens when you build a device in 4 months. Don't get me wrong, I absolutely love the N7, it's the perfect size for me and even fits in my jeans making it 100% more portable than my Xoom. These quality issues are making me quite sad actually, the N7 is a joy to use but the build issues just detract from that so much.
[Nexus 7 Q&A, Help & Troubleshooting] Luongs:
2 Defective.. sent 2 back.
[Nexus 7 Q&A, Help & Troubleshooting] ceejay83:
on my third n7. first 2 had dead pixels. this one is perfect besides slight screen lift. how does this compare to other people? should i roll the dice again? :(
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
That's how mine was too. Barely any lift and everything else seemed fine. Then I was talking to my friend and he started saying how dust could get in and that scared me so I sent it in to J&R for an exchange. Unfortunately, they are backordered and have no idea when they will get more in stock to send me my replacement. Now I'm really missing having it.

But with people talking about having actually found "perfect" units, it's probably worth it in the long run unless you have an extended warranty that's easier to deal with than Asus. (at least that's what I've been reading here about how bad Asus warranty is)
[Nexus 7 Q&A, Help & Troubleshooting] frescagod:
i don't know, i think that's pretty good, and if everything else is flawless, i would probably keep it. my right side is perfect, and my left side is slightly raised, maybe 1mm if that. i doubt dust will be able to get in under the screen and i bought a Moko case on amazon.com that should keep it protected.

as you and others have found, getting a flawless replacement isn't really a sure thing right now so you should probably either keep the one you have and hope nothing goes wrong, or return it and wait until they get some of these manufacturing kinks worked out.
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
Either accept the small amount of screen lift, employ the washer fix (I did this), or return the device for a refund. It's becoming quite apparent that this is a design/manufacturing defect affecting ALL Nexus 7s, albeit to different degrees. That is, some have it really bad, but even those that "don't" have it have it to a small degree, or are likely prone to get it.

Yours doesn't look too bad. I personally wouldn't get into the exchange game when the chances are you'll get a worse unit.

Friggin' Asus. I predicted a slew of problems with this device because they're a terrible company. Even their expensive, high-end devices are made like garbage (I own the Prime and it's a nightmare). I knew there was no way a $200 device by them would be well made.
[Nexus 7 Q&A, Help & Troubleshooting] ferris2375:
Not all. My second unit has been perfect for 2 weeks now. A few friends also have no problem. A lot maybe, but saying all is not accurate.
[Nexus 7 Q&A, Help & Troubleshooting] penguin5:
Not sure if I just didn't notice it before but ever since the washer trick ( which made my screen lift 50% better) I noticed that the left side of the screen gets noticeably warm while the right does not. Anyone else get this?
[Nexus 7 Q&A, Help & Troubleshooting] rsage:
I had that issue without any mods to my n7.
[Nexus 7 Q&A, Help & Troubleshooting] ceejay83:
as far as we know, it's a poorly designed frame. so it may be an issue later on since we all have the same frame
[Nexus 7 Q&A, Help & Troubleshooting] penguin5:
I wonder why that would happen. More vital parts prone to heating up or maybe a combination of that and the heat from your hand transferring while you're holding it. Strange.
[Nexus 7 Q&A, Help & Troubleshooting] nitric13:
went to walmart to pick up my nexus7.... ppl were fightin over the last tab2.

anywho before even reading this forum i thought i was just bein anal.

left side of screen had odd feel. looking from the side the screen was above the beze...just like everyone else with the poor QC of this n7.

applied firm pressure and held for a couple minutes and so far so good except screen still feels "detached".
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
The sqishiness/lift will come back when it heats up.

Asus." Persistent Perfection."
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
http://www.youtube.com/watch?v=-qt2nRGuGrs This video suggests that a serial number with 'OK' in it means it is from a batch that has no problems. I didn't watch the whole video, but I think that's the gist of it. Anyone find this accurate?

Also, this guy's box seemed 10x easier to unbox than the one I had.
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
FWIW, I have an early batch N7 with minor screen lift, and the box opened extremely easily.
[Nexus 7 Q&A, Help & Troubleshooting] ceejay83:
He's wrong. My ssn starts with C6OK and I have slight screen lift and flickering. Check my pics last page.
[Nexus 7 Q&A, Help & Troubleshooting] syeren:
I bought mine from eBuyer, and it has 7 'stuck' pixels which are all constantly on bright green whenever on a dark screen. I sent it to RMA to the people at eBuyer, but they said they couldn't see a single 'dead pixel' in '2 days of extensive testing'.

Unfortunately I'm not sure how to take a picture of a black screen with a digital camera without ISO Grain or reflections overwhelming the image, so the best I could do is very blurred and I can't link it here, and even that is missing a few of the 'non-existent' stuck pixels.

I think I should try and RMA with ASUS UK, do you think I will have a chance of having the unit replaced or repaired with them? eBuyer have been *******s :/
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Chalk me up for the screen lift as well, purchased from Google play on June 27th. I actually looked for it before and didn't notice it until I pushed on it and saw it flush. Debating on whether I should RMA this and as the last person said "roll the dice" ! I am thinking this isn't a huge issue, I am nit picking a little, and I don't really want to wait for 2 more weeks dealing with google.

Here are some pictures not of the screen lift but some obvious distortion of the case possibly related to the the lift, if anything it is a defect in (post?)manufacturing. The last one is of the right side for contrast purposes. I know its not huge, but for my $200 I expect more....
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Also would like to ask if anyone else has noticed the micro usb cord for the charger is loose. If you move it slightly while charging you can hear some small arching. After my last charge the battery hasn't been performing well. I lost 20% after 8 hours of sleep while the device was in stand by.
[Nexus 7 Q&A, Help & Troubleshooting] Switchbitch:
I had/have the exact same thing. The last Nexus i returned had screen lift. It also had a warped rim around the screen lift area. I fiddled with the screws a bit using the washer method, and noticed that when the screws were tight, the rim warped, but the warping disappeared when the screws were loosened slightly.

My current Nexus is 'perfect' in terms of screen lift- but the slight warping is still there in the exact same place; right where your thumb would be when holding it in your left hand. Only visible if you really look for it though. Basically, this thing is designed poorly. I think they should have sacrificed a few tenths of a millimetre to make it slightly thicker, then all these screen lift/warped rim problems would be gone.

I am on my third Nexus, and currently awaiting an RMA response due to LCD mura. So far I have had backlight bleed, a speck of dust under screen, LCD mura, warped bezel and rim, screen lift, crackly speaker, weird black lines flashing across the screen, and sticky sounds from all the black tape they have holding everything in place inside.

There's a straightforward way to avoid all these problems in future; I'm simply never purchasing an Asus product again.
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Wow these are some serious quality control issues. I didn't realize Asus is so bad, I have a few Asus products and can't complain too much, but from this experience I hope Google never uses them again. I really like this product but it's hard to stand behind something with so many problems.
[Nexus 7 Q&A, Help & Troubleshooting] Rambytes:
After weeks of bad Nexus 7 units (i've return mine juste few days after because i've got a screen lift) and now i've no tablet. So what append now... does the one that receive the N7 still have problem of Asus finally found and correct the problem?
[Nexus 7 Q&A, Help & Troubleshooting] ceejay83:
i've read the black lines flashing across the screen is a tegra3 bug, correct me i'm wrong
[Nexus 7 Q&A, Help & Troubleshooting] WizeGuyDezignz:
It's absolutely not true. All of them have that on them, including the first ones from Google Play Store. I am on number 7 (which is finally a winner) and all of my other six had OK on them.

The first batches serial numbers started with C5OK and the newer ones are starting with C7OK. My current perfect one is a C7OK.

So, this theory is completely debunked. As I thought, every one from the beginning had an OK in it. My coworker has one from the first batch from Google and his SSN starts with C5OK. His is 100% defect free, so there goes that theory. Mine before this were C6OK and my current one is C7OK. Moral of the story, there are good and bad in all batches.
[Nexus 7 Q&A, Help & Troubleshooting] smbell:
I'm having an issue that I've not seen reported anywhere else. Every once and a while, like maybe every half hour, a small section of the screen will have a couple black rectangles in it for a split second. It's so fast that I barely catch it unless I happen to be looking directly at it. They are always different dimensions, but never more than 200x 500 px. It happens is multiple apps and doesnt' seem to be caused by any pressure on the case or screen. I can't seem to make it happen myself. It seems like the screen is losing power to small sections or something.
[Nexus 7 Q&A, Help & Troubleshooting] grubbslubbs:
Dead pixel issues myself. But I got it as a bday present from my older bro who's taking care of it! Not having to deal with quality issues and returning the defective item etc. is another present in itself! :p
[Nexus 7 Q&A, Help & Troubleshooting] undeadbutcher:
Just got my nexus today from the play store and it seems to be perfect. Hope still exists! I was pretty worried that I was going to get a bad one the whole time after reading this too. My box also had been re taped. I will update if it ends up having problems. I also live in Phoenix, AZ and it was over 100 degrees when they delivered so I don think the outside heat is bothering it.
[Nexus 7 Q&A, Help & Troubleshooting] eszoteric:
Screen Flicker

Does anyone think the screen flicker issue is hardware? Should people experiencing the issue return their devices or just wait for an OTA to fix the problem?

I bought mine at Staples and I have about 5 days left to return/exchange it.
[Nexus 7 Q&A, Help & Troubleshooting] siewkaiyek:
would suggest you to exchange it..might be the defect of the screen or the light sensor (if auto-brightness is turned on) or worse, both :eek:
[Nexus 7 Q&A, Help & Troubleshooting] powerdoesntrun:
I'm waiting for my third to arrive. The first one and its replacement had minor screen lift, responsiveness issues, screen creaking/snapping, LCD squishing on the left and mild screen flicker (seemingly on low brightness). All from the Play Store. If the third one is defective, I'm considering a refund, which really sucks because otherwise, it's great. Someone said we have nothing to lose, but does anyone know if Google refunds the initial shipping charge, because if not, then we absolutely have something to lose: $20.
[Nexus 7 Q&A, Help & Troubleshooting] WizeGuyDezignz:
It is 1000% a hardware issue and if you have it, return/exchange it right away. I speak from experience that it's no doubt hardware.

It took me 7 devices before I got one without screen raise and flicker. My 7th one is perfect without an ounce of flicker or screen raise. So with that being said, it's most definitely hardware related. If it was software, the one I have now would be flickering since I'm running the same software as all of you.
[Nexus 7 Q&A, Help & Troubleshooting] eszoteric:
With that being said I'll be returning it ASAP.
[Nexus 7 Q&A, Help & Troubleshooting] Rambytes:
7!!! :silly: OMG!!! The Nexus7 have the good name for you!
[Nexus 7 Q&A, Help & Troubleshooting] WizeGuyDezignz:
Yep, it's been a crazy ride but it's worth it! I love the device!
[Nexus 7 Q&A, Help & Troubleshooting] Atmazzz:
Maybe this is why all the screen problems:
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
That guy clearly hasn't dealt with some of the issues we have to say "Although, it is worth pointing out that neither issue is particularly serious."
[Nexus 7 Q&A, Help & Troubleshooting] GreeKNastY:
last i check a screen sticking out of its freakin case is serious....
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Yes but most of these cases we're talking about the screen lifting maybe a couple hair widths. On mine it was lifting a little, but you could barely notice even if you were looking for it. The creaking sound was actually just some crinkling tape on the main board. And to hear it I had to deliberately press on a certain area. If I had never heard about this fiasco I most likely would have never noticed. And functionality has been 100%.
[Nexus 7 Q&A, Help & Troubleshooting] darchur:
Mine has a little lifting like a hair but is great other wise I got an extra warranty so that's good but what they needed was a metal back like on my iPod touch. But not bad overall.
[Nexus 7 Q&A, Help & Troubleshooting] 00se7en:
I sent mine back to eBuyer due to ghosting and screen lift. They picked it up from my house free of charge. Received a message today stating "Following extensive tests by our Returns staff, this item was found to be faulty. Therefore a refund will be issued once the RMA has been closed." so eBuyer get the thumbs up from me this time :good:

The ghosting was fairly obvious and I'd included a printout with some good photos of both issues so that no doubt helped.
[Nexus 7 Q&A, Help & Troubleshooting] pxlitup:
Whether it's lifting 0.1 mm or you can hide your gum, the adhesive under that part of the display is failing. Any separation at all indicates a broken bond.

From the consistent anecdotal evidence on this forum, we can assume that it becomes more apparent when the device is heated and used, so it's likely to get progressively worse over time.

Is the glue under your screen keeping it firmly seated in the frame?

No?

That's a defective unit.
[Nexus 7 Q&A, Help & Troubleshooting] powerdoesntrun:
I just received my third N7 and so far, it is perfect. No bleeding or creaking. The screen is not lifting and even though my last two just lifted a hair, the difference is actually huge. This one just feels more solid. So if you're in doubt, send it back, there really are good units out there. I'm glad I stuck with it. Now I'm rocking Paranoid Android and I'm giddy as a school girl.
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Well I was responding to someone saying "the freaking case lifting is serious" . All that I'm trying to say it's not that serious, because:

A. The device is completely operational/functional

B. On most devices. It seems we are talking about < 1/32" of lift. Saying something is defective because of this is very extreme. But of course we have the right to push the manufacturer for perfection the first time.

It's your money. If you want perfection for it, I am not trying to stop you. I don't have a problem with my 'defective' Nexus.
[Nexus 7 Q&A, Help & Troubleshooting] pxlitup:
The greatest concern is that it will potentially continue to separate, so no one really knows how serious it is yet.

My main point was that you're focusing on the symptom, rather than the fact that your screen is starting to detach.

Sorry if I sounded curt before. I had just unboxed my third screen lifting unit before replying. This is frustrating for me.
[Nexus 7 Q&A, Help & Troubleshooting] powerdoesntrun:
This is incorrect. I thought everything would be fine, too. My first N7 was only raised a hair, but creaking and squishing slowly spread to the point where pushing lightly anywhere on the left half of the screen caused it to happen. It also seemed to have a slight effect on the responsiveness of the screen. Don't generalize about this. Minor defects at manufacture often lead to major problems down the road. I don't think it's at all unreasonable to expect a product free from defects. You are certainly welcome to enjoy yours as it is, but don't be surprised if problems arise later.
[Nexus 7 Q&A, Help & Troubleshooting] Android1126:
Perfect Unit from Staples Purchased July 19th

Wow, after reading through a lot of this thread, I truly feel sorry for everyone having hardware issues.

I haven't had a single issue with my Nexus 7, except for 1 which lasted about 2 minutes. The bottom right side of my screen became unresponsive to touch (was playing Shadowgun THD nonstop, until I beat it and was slamming and holding down the bottom right side of the screen to aim and shoot). That was just a few days after I purchased it, and after a Soft Reset, I have never had that happen again.

It's been 3 weeks and other than that one hiccup, I have had ZERO issues with this device. My only complaint is the lack of cases/covers/accessories for the Nexus 7.

Do manufacturers expect us to put a case on a device AFTER we've already dinged it up? I don't get it, they would make much more money if they made and released accessories earlier, for obvious reasons.

I would like to add that, some people who are screaming "DEFECT", are just being overly OCD. Trust me, I am VERY particular about my devices, but 1/10000000000 of an inch of screen raise is so miniscule and minute, that going through 5 exchanges and refunds or whatever, is RIDICULOUS. If it is noticeably visible, then it could be a different story, but judging by some of the pics I have seen, it is barely even noticeable.

I swear, when you start WORSHIPPING material things, that's what you get.

I strolled into Staple's and just bought it, I didn't plan it much, and wasn't praying for a perfect unit. For $250, I am extremely satisfied.

Nothing in this world is perfect. I understand the opposing logic as well, but "Defect" is a big word, and I think most people are noting imperfections rather than actual "DEFECTS".

In any event, I am totally happy with mine. I hope more people start receiving units they are happy with. I am truly impressed by the Tegra 3 functionality on Android 4.1 Jellybean.

Gorgeous. I've recommended this tablet to many already.
[Nexus 7 Q&A, Help & Troubleshooting] Groupon:
Why i'am so unlucky. Just got my Nexus 7 from Google play. Screen is perfect, sound is good, and you know what's wrong with the device? That crappy volume control buttons don't work.
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
Ok....... I use mine every day and was one of the first to receive. It's not getting worse, and it's not defective. The adhesive may be defective, but the device as a whole is not. I am not generalizing any more than you! From my experience this is merely a minor nuisance.

If this had been a light bleed issue, speakers not working, head phone jack broken, i would be a bit more understanding

---------- Post added at 07:52 PM ---------- Previous post was at 07:39 PM ----------

I'm not focusing on the symptom. I understand what the screen lift has a potential of becoming. But I don't think it's going to get worse, and as it stands right now, with literally less than 1mm of lift, I am not crying or obsessing over what is the worst case scenario. I am satisfied with my $200 purchase. You are obviously not, it's not a big deal.
[Nexus 7 Q&A, Help & Troubleshooting] zepol22:
Received my replacement today and it had very bad screen lift. The entire left side was raised. Probably going to end up going through 6 of these things like everyone else...
[Nexus 7 Q&A, Help & Troubleshooting] darchur:
I just got a to year warranty because a been a part of to many launches I know that even if a device looks perfect your not safe case in point Xbox 360 looked great now problems 10 months later bam three red lights I know own I brick. My screens up a hair but if I had not read about it I wouldn't know it. Its fine to me if it gets worse I got my warranty.
[Nexus 7 Q&A, Help & Troubleshooting] Switchbitch:
I don't NEED a Nexus 7, I merely WANT one. But I want one that doesn't have any defects, cosmetic or otherwise. I don't WANT one that has dead pixels, backlight bleed, or a screen hanging off. If Asus are happy selling tablets only to those people who are happy buying devices with minor defects then so be it, but they wont be getting my money.

When I buy a brand new car, I usually expect it to not have any scratches on the paintwork but maybe that's just me. This is a good analogy by the way because scratched paint doesn't affect the car's functionality but down the line it means rust on the bodywork, the same way that down the line all those detached screens are going to be failing. Anyone here own an HTC Hero? It had the same problem; there was a raised screen & slight gap which led to the digitizer connection coming loose causing the touchscreen to fail. We Hero owners went through the whole rigamarole of hair driers / clamps / heat guns trying to get that screen to stay down....

HTC haven't had my money since.
[Nexus 7 Q&A, Help & Troubleshooting] PengLord:
Well, at this point, I've sent back my defective replacement unit and the original defective unit but never got the email to get a new replacement. This means I'm down ~$270 and have no N7. As of yesterday, both units have been received into Google's facility.
[Nexus 7 Q&A, Help & Troubleshooting] Scyzor:
So I have got my replacement a week ago. At the beginning everything was perfect but after week of slight usage I have got developed left side screen separation issue (only part of the left side), but not that bad as my first N7 (got after 2 hours of usage, and has creaking). In that point I have decided to keep #2 because there is a roulette game to receive ideal N7.
[Nexus 7 Q&A, Help & Troubleshooting] powerdoesntrun:
Definitely call Google about this. They almost processed my second exchange as a return and I had a similar issue (only difference is I didn't send any back until I received a replacement). I had to call them to tell them I needed another replacement and only then did they add a new one to my cart.
[Nexus 7 Q&A, Help & Troubleshooting] r0zj0k3r:
I would buy a new car with a barely noticeable 1mm sized scratch, especially if it were a bargain price and it got me from point a to point b. I also wouldn't try and find pretty much the cheapest car buy it blindly without looking at(ie online) , find a tiny scratch then go to the dealer saying I want my money back or a new paint job. If your goal is to 'punish' the manufacturer I get it. But here is my take,

I will think twice (maybe 3 time) before I buy Asus again. I won't recommend the Nexus 7 to anyone I know. In fact if I hear someone talking about it I will make sure they know what they are getting into.

A better analogy would be something like the trunk not lining up correctly when you shut it. It still works, doesn't leak water, but it just bugs you when you look at it (maybe it's a little loose feeling too) , and has the deserved appearance of cheaper manufacturing than say a BMW or Mercedes who pride their engineering on perfection, and not budget.