yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] Ownaginatious:
Your computer's USB amperage is probably too low on that particular port. Try plugging into a different USB port on your computer (preferably not through one with a passive hub on it).

If you have any USB 3.0 ports, that might help too.
[Nexus 7 Q&A, Help & Troubleshooting] jkspade:
The first time i called, the person told me 24 hrs. I called 2 days later and the person told me that I would get a reply by the end of this week. Does anyone know if the return policy for people with defective devices will be extended beyond their normal 15-day return policy? I don't want to wait here for 2 weeks or more wondering whether I will get a replacement unit. I don't want my 15 days to have passed and then google suddenly telling me to take it up with asus.

For people who returned their devices to the play store, were you guys subject to any restocking fee?
[Nexus 7 Q&A, Help & Troubleshooting] b22ri22an:
no response from any usb port on my computer, and no response from the supplied wall charger. the lightning on the battery doesn't show at all on any attempt to charge and no response from my computer that any device is plugged in on whatever port i plug it in to. but it does charge off of any port and the wall socket when the unit is powered off, i have tried a factory reset before and after updating to 4.1.1
[Nexus 7 Q&A, Help & Troubleshooting] sr1ks:
Had a creaky left side on my Nexus7, followed the thread and tightened the screws seems like a fix atleast for now :) hope it stay that way... don't really want to deal with RMA and then paranoid about getting more issues... anyone looking for a more visual guide can look here..

http://www.droid-life.com/2012/07/1...eed&utm_campaign=Feed:+DroidLife+(droid+life)
[Nexus 7 Q&A, Help & Troubleshooting] coolxal:
Does anyone else have color banding on gradients?

Like the default homescreen wallpaper for example. You can really see that boundaries between the colors.
[Nexus 7 Q&A, Help & Troubleshooting] goku16:
received the n7 today, excited for 2hrs after charging, turn it on, than it's not even n7 stock rom on it, it's like transformer rom >"<

all screwed up, cant touch, cant do anything.. replacement come next week... :(
[Nexus 7 Q&A, Help & Troubleshooting] spick74:
Potential fix for my Nexus 7

Screen lifting and sound of sticky residue on mine as well. Picked it up at a local Staples a few days ago.

Popped off the back, all the screws were tight. I didn't want to torque them any tighter. Noted as well that when the back was popped off, the screen sat flush to the edge of the frame. Once the back was placed on again with some moderate use, the screen lifted again.

So what I did was pulled out a c-clamp and some cardboard. Place the stiff cardboard close to the edge of the frame on the screen, and on the back, then used the c-clamp to apply pressure to the screen so it sat flush and tight to the frame. Then I started the Transformers movie and let it play through so it adequately heated up the device. I then left it over night to cool.

So far so good. Perhaps the heat, clamping, and cooling allowed the adhesive to properly adhere to the frame.

Otherwise it's a nice device. Look forward to app testing with it.
[Nexus 7 Q&A, Help & Troubleshooting] xilefian:
A co-worker's Nexus 7 has really bad screen lifting and it pushes down like a cushion, I've been reading up on the defects running up to when I received my device, I was expecting screen lifting, however, my device is perfectly fine, there is no screen lifting at all, and you can't even push down on the left side like you could with my co-worker's. The left side does seem higher up than the right side, but it's still set within the silver frame and feels solid.

I've also been attempting to show screen ghosting, but it seems like my device doesn't suffer with that problem either?
[Nexus 7 Q&A, Help & Troubleshooting] rsage:
Yes, especially noticeable on dark gradients for me, like the settings screen. Is this normal for a tablet with this type of screen? I'd like to know if this is a defect
[Nexus 7 Q&A, Help & Troubleshooting] FaithCry:
could also be the gradient picture itself. google messed it up on the nexus phone, looks butt ugly, and the CM team fixed it. I personally just replaced it with black. regardless. check with another picture with a smooth gradient, maybe a skyline of some sort? then tell us all if its just that gradient or gradients in general.
[Nexus 7 Q&A, Help & Troubleshooting] AuxiliaryPie:
While the sponginess issue seems to be widespread (mine suffers from it too) don't read too much into it. Just call and get the RMA. A majority of nexus 7s are fine, you just read more about the broken ones. If yours is perfect, is the first thing you do make a thread about how great it is and have everyone chime in? No, you just use the thing! For every complainer there are 100 non-defective devices... but do call in and RMA if you have an issue
[Nexus 7 Q&A, Help & Troubleshooting] Warren_Orange:
UK Google Play order 8GB. Just received it,

Left side if screen is raised by quite a bit.

Not acceptable and really disappointed.
[Nexus 7 Q&A, Help & Troubleshooting] superleeds27:
Got mine from Tesco. 16gb.

Screen has the Washed out effect. Tesco have none in stock. Refund is my only option, which im not happy about as I managed to get it for £179. Nowhere else has these in near me at £199

Argghhh. Any suggestions/solutions
[Nexus 7 Q&A, Help & Troubleshooting] TheWenger:
The pro-Apple media would have a heyday with that lol. I'm waiting on my GameStop to get in their next set of orders that hopefully doesn't have the screen raise issue. I also have a dead pixel. Sucks.
[Nexus 7 Q&A, Help & Troubleshooting] superleeds27:
Wonder if the wash out contrast issue is due to loose screws?

Ive been pressing in corners a little and have managed to get it stay 'normal'
[Nexus 7 Q&A, Help & Troubleshooting] rootusr:
Damn I starting to read a lot of histories of issues really similar to the ones of the Transformer Prime,, I'm not even sure to buy it know. maybe you can take a look at the TF201 forum.

on the other side, ASUS has been really helpfull with the owners of the TF201 (like me) thru de XDA community.
[Nexus 7 Q&A, Help & Troubleshooting] clockcycle:
What happens here is that the plate is being tilted here and all the people with issues are concentrated. 500 posts, not all claiming defects. Many say their's is perfect. With my original unit and replacement there are 23,618 serial numbers in between. In the polls I see less than 250 that voted as having an issue...

I miss my first unit. I now realize it had no issues, it looks to have been a software glitch in my case, the keyboard I was using, maybe..

Again I am not saying any on here don't have a real issue. But again you're reading on a forum concentrated by users with issues. It's like going to a hospital ofc everyone else you see is sick too, but doesn't mean the whole world is sick..

My replacement unit is different than my first, but it too has no issues. Ymmv it's just my opinion.
[Nexus 7 Q&A, Help & Troubleshooting] b22ri22an:
got my replacement unit this morning from staples, usb finally works to charge and transfer files, still cant charge in the car though need to find a car charger that is confirmed to work with this tablet
[Nexus 7 Q&A, Help & Troubleshooting] clockcycle:
Original Genuine Motorola rapid car charger
[Nexus 7 Q&A, Help & Troubleshooting] :
I got one from Tesco, I don't really have any complaints to be honest. Screen is ok (not perfect though), no backlight bleed, back is secure.

I'm actually pleasantly surprised.
[Nexus 7 Q&A, Help & Troubleshooting] cined:
If your screen isn't perfect what is wrong with it?
[Nexus 7 Q&A, Help & Troubleshooting] pxlitup:
Just got off the phone with customer service. I called with the intention of seeking some assurance that the screen lifting defect has been resolved before I place my order with Walmart. I was very careful not to use the word defect or defective, but my diplomacy yielded very little. I'll summarize my interaction just the same.

Started off by saying that I purchased my Nexus 7 relatively early from Sam's Club, on the 13th, and that I returned it yesterday because the display was separating from the left side of the bezel. Then I asked if he knew whether or not this was a widespread problem, and I mentioned that people have been reporting similar experiences online.

He said that he's gotten several calls about screen detachment but did not know if it's a common occurrence.

I asked him if it's separation on the left, portrait side that people are reporting. He said it was.

I elaborated on what I've been reading online, in articles and discussions. First I talked about the loose screw fix that seems to have only been a temporary solution, and that now people seem to think it's the adhesive. I mentioned that some customers who exchanged their devices for this reason have found the same issue with their replacements, and a few people have opened multiple boxes consecutively when doing an in-store exchange and found the same flaw in multiple units.

He then said that he would ask someone if this was a known issue, and I told him that would be great -- adding that I just needed some assurance that whatever caused this flaw has been taken care of before I order another one.

When he returned, he said that he thinks it's been fixed by now.

I asked him if that means Google acknowledges that there was a problem with display attachment in some of the initial run.

And I felt bad about putting it that way, since he sounded very nice and seemed to be trying to help throughout, and that's just the sort of sandbag wannabe journalism that I wanted to avoid channeling. I didn't say it aggressively, but it's definitely a 'gotcha' question. On the other hand, it's pretty condescending for him to say that a problem has been resolved while denying any knowledge of a "problem" in the first place. But it's not like he can come right out and say that Google shipped an inordinate amount of defective units, and I don't think he knew anything of the sort. He was probably just guessing that it had been fixed as a way of telling me not to worry.

Like I said, there's not a lot to be gleaned from this. It was a friendly interaction throughout, and he didn't say anything obfuscated that might suggest that Google has sent the reps any protocol for handling calls about screen separation. I told him I enjoyed the tablet and couldn't wait to get my hands on another one, and that was that. I'm still not convinced that this issue has been resolved though, so for now I've decided to keep waiting until people are commenting on the second wave.
[Nexus 7 Q&A, Help & Troubleshooting] fkr99:
perfect

Ordered on the 13th and came in two days, volume is perfect and sound quality is very good with my beats audio HTC ear buds. I can torque on the screen or twist it with no separation. No ghosting or dead pixels. I have to say I am very happy and have not had any issues at all.
[Nexus 7 Q&A, Help & Troubleshooting] lin013190:
Ok..If I have the left screen creak, lifted problem. Should I contact Google or Asus??
[Nexus 7 Q&A, Help & Troubleshooting] thephased:
I think most people are contacting Google, but only if they purchased it from the Play Store. It is my understanding that Asus will handle warranties, but if you want faster service, Google is probably the better way to go if you can contact them within 15 days of receiving your Nexus.

Then again, I'm still waiting for the email Google promised to send to get the replacement sent and underway.

Has anyone received heard back from Google about their replacements lately?
[Nexus 7 Q&A, Help & Troubleshooting] lin013190:
Alright. I'll call/email google.
[Nexus 7 Q&A, Help & Troubleshooting] ozy93:
FYI...Haven't seen a post on this yet ?

I've read through (from front to back) the xda threads of "Nexus 7 defects", "FIX for screen separation issue!" and A-Central forums on subject, thoroughly and have not (maybe I missed it) run across a posting on this ??

Slid the Sleeve off the black box containing my Google Play order of my N7....I looked Closely at the "Black" tape sealing the lid on both sides of the box containing the Tablet. Was surprised to see Two (2) pieces of the black tape on "each" side of the box (each piece placed Very carefully over the other beneath it). In other words, the seal had been broken on each side of the box and carefully covered over with a 2nd piece of the black tape.

The tablet in the box didn't look disturbed, in any way, and had the plastic wrap fully secured in place! Someone opened & resealed the tablet box, so I'm wondering if this procedure was being carried out before shipping, to check for the common problem of "Screen Lift, and clicking (sponginess ?)" of the glass....

I haven't even taken the plastic off yet, but don't see the screen separation and movement (looseness) of the glass....."YET".....I'm Not optimistic that this isn't going to happen shortly when I heat up the tablet (charge & put it to use). I'll find out soon & when it does there will be NO tightening of screws (great idea)...this baby will be going back for a "Refund", period....

I've been waiting a Long time for this tablet, but will wait for better hardware to hold this really great piece of software that Google has provided.

NOTICE on the Box says: "MADE in CHINA".....What a Surprise !!!!
[Nexus 7 Q&A, Help & Troubleshooting] siewkaiyek:
i got a spec of dust under the screen..not obvious but still noticeable :( not yet check for light bleed yet but lucky enough with no dead pixel
[Nexus 7 Q&A, Help & Troubleshooting] :
There's nothing 'wrong' with it, it's just not the best IPS panel in the world. It's good enough though specially considering the price. :)
[Nexus 7 Q&A, Help & Troubleshooting] gtalum:
Mine arrived today and its flawless.

No light bleed, no screen lift, no dead pixels, and no dust. The screen is gorgeous. I love it!

It's no kidding the best tablet I've ever used.
[Nexus 7 Q&A, Help & Troubleshooting] shnn2011:
That sucks. I was not aware of these problems until I read this forum I am definitely not going to buy anything like that until the problems are fixed.

Honestly just because it's google?

The reason I buy something is for it to work correctly, not because of a name or a promise.

For a company like Google and Asus to implement such crappy quality control is not something to be taken lightly. They surly know.

They are competing in an open market, such things are the difference between success and failure.

To say ether least I am extremely disappointed because I wanted to buy a couple. :(
[Nexus 7 Q&A, Help & Troubleshooting] siewkaiyek:
but at least everything is good so far..awesome screen quality / fast performance / no screen lifting issue..only notice the spec of dust under white screen :silly:
[Nexus 7 Q&A, Help & Troubleshooting] austrojedi:
I got mine from Bestbuy in Toronto yesterday and I don't see a physical problem with the screen yet. Also no dead pixels. I do get the screen flickering on low brightness though and also experience screen shadows when going from very bright to very dark screens. I can live with those though. So as long as the screen sticks, I'll keep it and be happy :)
[Nexus 7 Q&A, Help & Troubleshooting] paulmartellock:
Preordered my nexus from the play store... It is works

Great. I have been using a nook color running ICS (cm9), it is great to have such a nice display and the processor speed that the NC lacked.

Don't let a few people's problems keep you from the perfect tablet.
[Nexus 7 Q&A, Help & Troubleshooting] Huey85:
Fk me.. I received mine yesterday, and it all seemed ok then all of a sudden.. this:

Whole line of dead pixels along the bottom of the screen.. I called up Google specialist hotline and they've organised for an advanced replacement to be sent to me within 4-5 days. Bloody annoyed because this was meant to be a birthday present for me today.
[Nexus 7 Q&A, Help & Troubleshooting] cfh:
I got mine from Google Play. It worked fine for about 6 hours and then it just died :(

Can't turn it on, can't charge it, is not recognized by PC ... dead, dead, dead.

Sending it back for a replacement, but the process seems stacked against me if

they decide, under their opinion, that my warranty was voided :(

Hoping for the best here.
[Nexus 7 Q&A, Help & Troubleshooting] sadoway:
i read somewhere that this is a common issue, just hold the power button down for 30 sec +

it should reboot and turn on.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
Ya just like if you paid $35k for a car and it breaks down.......its not a Porsche you should expect that right?
[Nexus 7 Q&A, Help & Troubleshooting] kboya:
I'm not going to speak for _thalamus, but I think you're making a big assumption there. I'd expect a Porsche to be made entirely of standard Porsche parts; I'd expect a half the price sports car to be made of generic/widely sourced parts. I'd expect neither of them to breakdown in normal use/demonstrate manufacturing faults.

I.e. the screen is fine, but better ones exist.
[Nexus 7 Q&A, Help & Troubleshooting] :
Exactly. The screen is fine, but there are better ones available. (On devices which cost twice as much).

And, I should point out, the screen is better than some devices that cost twice as much. So in all fairness, it's not a bad screen, but it isn't an iPad 3 screen although it isn't far off. ;)
[Nexus 7 Q&A, Help & Troubleshooting] alsheron:
So glad to hear that when done properly these little beauties have good screens. What about backlight evenness in apps like gmail and calendar etc. Do you have an evenly lit screen? Mine is slightly darker on right edge with slight need on left edge. Would be really interested to see what your backlight is like with no bleed.
[Nexus 7 Q&A, Help & Troubleshooting] :
Backlight seems to be even on mine. And as the previous poster said, if it has light bleed, send it back. Mine has none at all.
[Nexus 7 Q&A, Help & Troubleshooting] janedoesmith:
Why would your warranty be voided?
[Nexus 7 Q&A, Help & Troubleshooting] JaSauders:
I got mine from Staples, and I noticed that at low brightness (15% or less, or so?) when I'm on a white screen, you can see some backlight flicker. Was this determined to be hardware or software? Just kind of on the fence on whether or not I should RMA it... mostly because, if I RMA it, I have no idea when I'll get one back since it seems like Google/ASUS are fresh out of stock for now.
[Nexus 7 Q&A, Help & Troubleshooting] Joynted:
How has yours been after this? I tired it, and its been over 24 hours now still it's looking good. :)
[Nexus 7 Q&A, Help & Troubleshooting] cined:
I want one of these badly but the defects are putting me off to much.
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
Same here. Welcome to the world of Asus!
[Nexus 7 Q&A, Help & Troubleshooting] :
You can always send it back. They aren't all crap, mine is fine.
[Nexus 7 Q&A, Help & Troubleshooting] funkyboy1281:
I seem to have the screen lift. Doesn't seem as bad as others are having. I'll give it a week or so and see how it's doing. Might just wait and send it to asus who knows.
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
Just got mine from J&R. The left side of the screen is lifted by just a hair and if you press down on it you can hear a sort of creak, but during normal use you would never press down that hard or notice it at all. I tried playing some games and watching some videos and it hasn't shown any other problems so far. I think it won't be a big issue for me so I'm going to keep this one.
[Nexus 7 Q&A, Help & Troubleshooting] thcaddict:
Was this a new unit or refurbished? Sounds like it might have been repaired if the screen adhesive is giving out and the screen is sticking up. the dead pixel would also make sense then as well if it is an aftermarket lcd.. or maybe u just got unlucky and got a bad unit?
[Nexus 7 Q&A, Help & Troubleshooting] calvin4001:
Has anyone's screen worsened? As in, has it gotten more spongy and/or has the screen lifted more?
[Nexus 7 Q&A, Help & Troubleshooting] lin013190:
Mines been about the same. I'm debating if I should send it in.
[Nexus 7 Q&A, Help & Troubleshooting] dru858:
So at first I had one dead pixel (bright white) and I noticed some minor image retention and a little yellowing towards the bottom of the screen. I called Google and I'm awaiting their email with the instructions on how to obtain a replacement because the dead pixel is just too hard to ignore. So today I was playing with my now temporary Nexus 7 and TADA!!! A whole column of freaked out dead pixels. WTF is going on with these screens!? I know it's "just" $200 but still!
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
That sucks, man. Sorry to hear. Asus is a shoddy company. It's a shame Google chose them for their first Nexus device.
[Nexus 7 Q&A, Help & Troubleshooting] dru858:
Here it is if you want to see what I'm talking about... fun times.
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
You're nor the only one. There have been a bunch of people posting problems re a similar line of dead pixels. Not that that makes it any better...
[Nexus 7 Q&A, Help & Troubleshooting] dru858:
I know. :highfive: Just adding my story to the pile of complaints.
[Nexus 7 Q&A, Help & Troubleshooting] lpforte:
Noticed the left side of my screen is raised compared to the right and any moderate pressure causes that area to flex and the pixels lighten(I thought IPS doesn't get that rainbow effect when touched?). Whereas on the right side you can squeeze the bezel pretty firmly and it barely distorts the screen at all and doesn't flex. Also noticed moderate backlight bleed on the bottom of the screen.

So I tried the screw fix and tightened all of the screws around the edge. none of them seemed really loose, but none of them were very tight either. When I put everything back together I noticed the left edge of the screen is somewhat close to the same height as the rest relative to the bezel except for one or two high points. However the backlight bleed is still there and now there is one stuck pixel on the left side(works perfectly in all colors except it shines gray on a completely black screen). Both problems are only really visible on nearly black images, but it still bugs me and now that I see it I won't be able to ignore it. The left side of the screen still flexes a bit under pressure and has lots of lightening/distortion when pressing moderately, like when holding the tab one handed for reading. It seems as though left side is maybe hollow behind the display whereas the rest of the device has something solid behind to reinforce it? That's the only thing that would explain to me why all the issues are on the left/bottom edges of the screen and nowhere else, at least for my device.

Contemplating returning it, but am afraid of getting a worse off unit. I didn't have the significant creaking, image retention, and the screen height difference was really minimal(left side sat flush with the bezel whereas the rest of the screen was recessed a hair or two).
[Nexus 7 Q&A, Help & Troubleshooting] Capt.PP:
I was hoping I didn't have to vote of this poll. I bought (2) 16GB N7. One was perfect while the other has a very small gap between the rubber back and the edge of the frame on the left middle side. On the top left side the screen bleeds out a bit; the kind that when you press a bit hard on the screen to create like a white glow. After running 3 screen test apps and compared to my other good tablet it doesn't seem that bad...I'll play with it for 2 more days before making a final judgement. :cyclops: