yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] mi7chy:
Constantly whining about it is not going to get you anywhere. Either live with it or return it and wait for initial production issues to be corrected. All products have initial production run issues including the overpriced and underspec'd iPad3 with yellow screen, weak WIFI reception, slow to charge or doesn't charge, overheating design defect, etc.
[Nexus 7 Q&A, Help & Troubleshooting] NeoMagus:
Well after much debate I decided to exchange my C6 today since my local Gamestop had one in stock , my screen was perfect but for some reason the tablet just kept dying at 20% and thought it was at 0 even after calibration and a bunch of troubleshooting, swapped it for a C7.

It's charging now and no dead pixels screen looks good on but has the lift on the left hand side, which my one before definitely did not have :( I took the back cover off and tightened the screws hopefully this unit doesn't have any other problems. Asus is a crapshoot every tablet I have purchased from them has had an issue now, 201 Prime bad wifi/BT/GPS, exchanged for Infinity which had defective haptic feedback. My first N7 was good until the bad battery started last week now screen lift guess I should expect this from them
[Nexus 7 Q&A, Help & Troubleshooting] Elsydeon:
Originally pre-ordered one of the 8GB from the Play store, received it, but upon seeing that the box was double taped, and reading the initial wave of defect reports, decided not to mess with it and just sold it unopened. Even swore that I wouldn't buy another one as I do NOT like buying supposedly sealed factory electronics only to find out it's been opened.

My local Walmart finally got these in however 3 days ago, and got a pretty large shipment of about 8-10 of them, so I figured what the heck, at least it's Walmart and easy to return/exchange. I grabbed one last night, and opened it up in my car in the parking lot to check for defects. Sadly (to me) the one I got was yet again double taped...and upon opening it up, was even more shocked to see blatant fingerprint marks all over the screen protector. Gave a big sigh and decided to just keep going anyways since it's ultimately the hardware that matters and unwrapped it.

I do see just a hint of an edge of the screen sticking above the bezel on the left side, but it's not nearly as bad as I imagined...if I hadn't read about it first, I definitely would not have even noticed it, ever. What bothers me more was the presence of a noticeable scratch in the bezel that can be felt with a fingernail...which utterly disgusts me as to Asus' QA. Nonetheless I checked over everything else...no dead pixels, headphone jack works, speakers work (side note...people really aren't lying when they say the display sucks at grays and blacks, it really does...noticeable right off the bat). Being the tablet is a fully functional one, I think I'll forego returning this over a cosmetic defect, since it's such a crapshoot as it is getting one that's functionally perfect. This wasn't a recent build I believe since it needed to be updated to 4.1.1.

But my god, between the double taping, fingerprints, and scratch in the bezel, this definitely gives me a very bad impression of Asus on anything other than computers and computer components. I actually think highly of them as I have one of their motherboards in my computer right now, and it's been rock solid reliable and was wonderfully packaged and built...it wasn't cheap when I bought it and everything about its presentation met my expectation for a high quality boutique product. The Nexus 7 though is the total opposite, it was cheap and its presentation and overall quality matches it to boot.
[Nexus 7 Q&A, Help & Troubleshooting] Switchbitch:
Hey, I have noticed scratches too but never mentioned them as I thought they were a one-off initially. I have had them on 2 units so far (been through 3); they are tiny, but deep kind of notch things on the upper left of the silver rim, on the screen side. Something to do with the assembly line maybe? I had one unit with no scratch at all though so maybe not. What the hell, Asus?
[Nexus 7 Q&A, Help & Troubleshooting] Deckard79:
Regarding ASUS's reputation and manufacturing quality:

I remember in the 1990s, ASUS boards were always the most expensive, as they had a reputation for rock-solid reliability.

Being a student on a budget, I could never afford to pay the premium and usually ended up with a lesser brand. A few of them were awfully unreliable.

That said, only one motherboard of mine has ever broken over the last 7 or 8 years. It broke this year, and sure enough it was an ASUS board.

All conjecture of course, but I'd hazard a guess that ASUS's manufacturing falls way short at present. I had similar problems with the ('premium') ASUS Prime. Which means I've owned a total of three ASUS products over the past couple of years, and all three have broken or been defective from the offset.
[Nexus 7 Q&A, Help & Troubleshooting] screama:
Just got my Nexus7 (bought over eBay - not yet available in Germany) and there are no defects so far :)

I think it was imported from the UK.
[Nexus 7 Q&A, Help & Troubleshooting] swisstourist:
what do you mean, box has 2 black tapes on each side of the box.

or you mean it was previously opeed, and taped on the old tape???

in this case it s quadriple tapd!!
[Nexus 7 Q&A, Help & Troubleshooting] Elsydeon:
My scratch is towards the lower left side of the bezel, closer to the USB port. The strange thing is that the scratch isn't a straight line scratch or scuff, it's a jagged zig-zagging scratch that looks more like somebody just totally missed their mark with a multi-prong tool. Still it's so small that I would imagine the employees at Walmart would've scoffed me off for trying to return it over that. I think this is the first electronic equipment I've ever received in my lifetime that has had such a cosmetic defect...everything else I've ever bought from computers to CD players to monitors and TVs has come truly factory sealed, unopened, with zero blemishes anywhere on it.

I've used mine pretty heavily now for about 6 hours to set things up and thus far, the screen lift doesn't seem to get any worse...no screen flickers either with the brightness dimmed or set to auto-brightness in a black room. There is definitely backlight bleed towards the top and bottom edges of mine, but to even see it requires me to have the display settings at a level that I would never realistically use this tablet at, so that's a non-issue to me. I seriously thought of heading back yesterday while in the parking lot to return it over the bezel scratch, but I think I'll be keeping this one since the hardware checks out so far. We'll see if anything develops over the next 2 weeks.

---------- Post added at 02:27 AM ---------- Previous post was at 02:19 AM ----------

By your definition, yes it would be quadruple taped. The one I got from the Play store had the first layer of tape very noticeably cut open, and they didn't even attempt to center the 2nd layer of tape over the first layer to at least somewhat hide it. I was actually worried I wouldn't be able to sell it as new since it was so obviously double taped over. I had two coworkers that pre-ordered with me, and one of them also got a double taped box, the other supposedly didn't, but I wonder if she just didn't look close enough. The one I just got from Walmart got a better job of having the 2nd layer of tape at least centered so that the initial cut layer was hidden, if I didn't know about it beforehand to go looking for it, I probably wouldn't have noticed it normally. Of course the finger prints on the screen wrapping just make it extremely obvious it was molested from the factory...good grief you'd think the factory workers would be doing assembly in a clean room and wearing some kind of gloves when working with these electronics?!? In any case the boxes are supposed to have been opened for random QA checks...which as we all know by now, didn't do a fat lot of good.
[Nexus 7 Q&A, Help & Troubleshooting] AuronHTC:
My brand new N7 16gb (with serial number starting at c70k) has a noticeable difference in white pixels.

In portrait mode, the white pixels on the left side of the device are noticeably whiter than the white pixels on the right side. The pixels on the left look white white. The right pixels look grey-ish white. It's very apparent when using google chrome or any other app that displays a primarily white background.

Anyone else have a similar problem? Or is this normal because of the location of the backlights?
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
Sounds like a defect.
[Nexus 7 Q&A, Help & Troubleshooting] NavySpark:
Exchanged mine and 2nd one had no issues, glad i didn't have to try more than once.
[Nexus 7 Q&A, Help & Troubleshooting] swisstourist:
http://www.cadget.com/brown-asus-google-nexus-7-tablet-in-canada-pictures/

brown models have less deffects than the black and white units.

what do you think about these statements?
[Nexus 7 Q&A, Help & Troubleshooting] phillipm:
I went in to Manchester today and asked in carphonewarehouse if anyone has returned their nexus 7 and they told me that they haven't had 1 returned. Looked at theirs on display and it had screen separation..

Also PC World told me they haven't had 1 returned.

Not sure if they can be believed, I have had 3 already with defects..
[Nexus 7 Q&A, Help & Troubleshooting] Deckard79:
Has anyone actually received their refund from Google yet for their N7?

Been waiting 2 weeks now.
[Nexus 7 Q&A, Help & Troubleshooting] krippy:
I returned mine to CPW today as well, they also told me that nobody had returned a nexus with any faults. Going to leave it for a month or so and see what occurs with the August batch.
[Nexus 7 Q&A, Help & Troubleshooting] swisstourist:
saw one at heathrow airport for showing to passengers, i inspect it. didnt find any defects...
[Nexus 7 Q&A, Help & Troubleshooting] mdkath:
Mine started off fine, perfectly flush...no issues with screen or dead pixels or anything....then all of a sudden I started noticing small "swelling" you could say on the left hand side.....low and behold now it slowly pops out...aka the screen separation issue. Just called today to get a replacement sent out.
[Nexus 7 Q&A, Help & Troubleshooting] darchur:
If screen lifting is caused by the glue being heated by the device its self does it mean all of the nexus 7 have a defect even the ones that look perfect.
[Nexus 7 Q&A, Help & Troubleshooting] robrob777:
Got my 16gb for 215+ tax at fred meyer. It is a C60 and so far it is perfect. About the colors... Everything looks good, I'm used to amoleds, but this one is good.

No light bleed, no separation, just a bit clicking issue if i press it hard.

so far I find it more useful than my ipad 3, mainly because of the size.
[Nexus 7 Q&A, Help & Troubleshooting] AuronHTC:
That's not perfect if you have a clicking issue. But I agree, seems like we all are trying to get a unit that is 95% perfect as long as we can deal with whatever defect is accounting for that remaining 5%.
[Nexus 7 Q&A, Help & Troubleshooting] micxploed:
I just got mine and I got dead pixles on on the coroner.ganna try n get another.
[Nexus 7 Q&A, Help & Troubleshooting] zepol22:
Spent the last 4 hours of my life taking the thing apart to fix the screen lift. I tried tightening the screws, loosening them, pressing hard to snap the screen into place. Nothing worked. I had contacted Google about replacing this replacement unit, however I just emailed them back and said I want a refund. Not going through this again.

This device was not quality tested at all. It has way too many issues where even if I was to get a perfect one, I would be worried that something would start to show up after use like my first device. At this point I would say, stay far away from this piece of crap from Asus. Not worth it at all. People say they have perfect ones...yea for how long is it going to stay that way? My first unit was perfect for a week, then pixels started dying.
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
That just looks like a picture taken with a camera that didn't have the proper white balance.

If you open the picture in Photoshop and do a quick Auto Color it looks like the black one.
[Nexus 7 Q&A, Help & Troubleshooting] SWFlyerUK:
In the process of getting mine returned.

The screen goes like this at random intervals: www.southwestdesign.org.uk/1.JPG
[Nexus 7 Q&A, Help & Troubleshooting] Saturny:
Flicker.

Mine flickers and shows a "snowy" screen (like on a tv). Won't return, 'cause it only happens sometimes. Everything else is fine. Got from GameStop.
[Nexus 7 Q&A, Help & Troubleshooting] A.L.2009:
screen was loose on left side out of the box, getting a replacement from Google. hopefully wont have to get another.
[Nexus 7 Q&A, Help & Troubleshooting] PengLord:
My third unit arrived today, the screen lift was the best of the three (I'd have accepted it). Unfortunately, the backlight is messed up.

During the initial boot, the backlight flickers slightly and once the OS is loaded, the backlight is completely off. I can then tap the power button to turn off the screen and tap it again to turn it back on and barely make out the "Welcome" text. turning the screen on with a flashlight pointed at the light sensor causes the backlight to turn on. Full wipe does not correct it.
[Nexus 7 Q&A, Help & Troubleshooting] NeoMagus:
Exchanged the C7 I got with lift yesterday for another C7 (#3), which out of the box, appeared great, no screen lift at all, however once I got it charged and went through the process of rooting it and restoring my apps I noticed two specks of dust under the screen!! One in the upper rightish the other more in the middle. At first I thought it might have been stuck/dead pixel but after trying a pixel fixer you can see it under the screen, I should have just kept my first C6 and dealt with it dying for no reason at 20% :mad: Taking this one back today will see if they can give me the store credit back or if I'll exchange for #4

**No other stores had any in stock so I took the credit back. Guess I will have to wait on #4 honestly think I might just get something else I have the feeling next one is going to have some issue the last three did
[Nexus 7 Q&A, Help & Troubleshooting] Shahpur.Azizpour:
I had three Nexus 7 devices in my hands. All of them 16 GB from the playstore.

One had severe backlight bleed and screen lift. The other two had minor screen lift too.

As my replacement has screenlift but other than that its perfect, i decided to keep it and I'm happy.

It seems like the screen lift is very wide spread and many people just don't notice it like us geeks.

So i feel that having a device with no dead pixel and no bleeding issues is the best you can get, if you don't want to play the replacement game for a year...
[Nexus 7 Q&A, Help & Troubleshooting] radsaq:
If you go into display settings, disable auto-brightness, and then drag the slider all the way to the left, does the backlight turn off?

I just got my first 16GB unit on Monday from Google that has this issue (also arrived with the left edge lifting, but that's secondary).
[Nexus 7 Q&A, Help & Troubleshooting] PengLord:
I did this before reading this actually...

The display was working better this morning, I didn't need the flashlight to see the screen but I had the bright idea of adjusting the auto brightness...

The slider was at ~10%, when the auto box was unchecked, the screen went black and I was unable to get it back so I used adb/fastboot to unlock, restore a factory image, and relock it as a way to wipe it before sending it back.
[Nexus 7 Q&A, Help & Troubleshooting] thevuman:
Wow. These defects are horrible and a fairly large percentage. This is like Xbox 360's RROD all over again!!!!!!!!!!!!

Only difference is Microsoft maned up and corrected the problem by replacing RROD for 3 years. Let's see if google does the same.....
[Nexus 7 Q&A, Help & Troubleshooting] cwf:
blown speaker

been lurking these forums ever since I got the Nexus 7...first post to state my defect.

Been liking the device and didn't have any defects out of the box. After having it for a bit less than a month, a few days ago the speaker started sounding like it was blown out. Lots of crackle and buzzing at high volume.

I'm not sure if this is a defect or something I did. I was running Paranoidandroid rom and had just flashed Trinity kernel. I changed the cpu speed on kernel and then go stuck in a boot loop for like 10 minutes...couldn't do anything. So I had to go into recovery and restore it to the stock kernel. And after that the speaker sounded blown out. Various roms and kernels and even stock didn't fix it...definitely a hardware issue. I wonder if I fried something when stuck in that bootloop.

Anyway sent it to Asus for repair under warranty (of course I unrooted, locked, and restored it to stock before doing so). They'll probably just replace the speaker and not send me a new unit.
[Nexus 7 Q&A, Help & Troubleshooting] Switchbitch:
I was restoring my first Nexus before returning it; I flashed a stock rom, re-locked, then booted up. I got a notification about an update, so the notification sound played, but I noticed it sounded all crackly. Then I went through all the default notification sounds listening to them and sure enough, the speaker had 'blown' as every sound played with a loud crackle. So the Nexus developed a new fault as I was preparing to have it returned due to other faults. My current (third) Nexus is at the Asus repair centre having developed an LCD issue after a week of usage. This one was perfect otherwise, so for anyone who has a Nexus with no faults, I honestly believe it's only a matter of short time before faults develop.

I really do wonder how widespread the faults are. I bet there are many many owners who think their device is perfect, but if they looked closely, or knew what to look for, they would find issues such as screen raise, backlight bleed etc. I know the device is cheap, but cheap is a selling point, not an excuse for bad quality. I wonder how much we would be prepared to pay for the Nexus' if they were advertised as factory seconds which have random faults or defects?
[Nexus 7 Q&A, Help & Troubleshooting] DaTa541:
I had same problem, solved with flashlight.

But I have no bright in recovery mode. Its only my problem or someone else have it?

How can I fix it?
[Nexus 7 Q&A, Help & Troubleshooting] CiDhed:
Keep in mind that the ones with issues are going to be the most vocal. Especially in a thread dedicated to people having issues. Mine is 100% flawless and I am very picky.
[Nexus 7 Q&A, Help & Troubleshooting] ejkeebler:
My wife and I both have this problem. Everything is perfect except every so often, I get what seems like dead spots all over the screen, most times rebooting it fixes it for awhile, but i'm worried sending in for replacements will get me hooked up with some refurb with a raised screen and i'll be worse off.....any chance this is a software issue and that maybe a different rom fixes it, or an update from google will address it?

I'm also worried that google will get it and not find anything wrong with it and charge me shipping or some sort of restock for the old one?

Did your exchange go pretty well?
[Nexus 7 Q&A, Help & Troubleshooting] iWoundPwn:
Hello, i was wondering if they fixed the defects? Or are they getting less percentage of defective units? Someone please reply! Thanks!
[Nexus 7 Q&A, Help & Troubleshooting] Atmazzz:
It's been about 10 days for me. No refund yet. Their email said it could take up to 2 weeks so I will be calling when 2 weeks is up.
[Nexus 7 Q&A, Help & Troubleshooting] arsinic:
So... I got mine from Office Depot on the 11th of August and didn't see any defects until I read online about the defects these units carry. The only defect that I have with mine is a slight lift on the mid left side of the screen. Everything else seems to be working well... Will update if anything is found.
[Nexus 7 Q&A, Help & Troubleshooting] LNKNPRKFN:
I OPENED THE BOX TURNED ON THE DEVICE AND THIS IS THE SCREEN I WAS WELCOMED WITH...SIGH ANOTHER 3-5 BUSINESS DAYS FOR THE NEW ONE http://www.youtube.com/watch?v=IJSbhC1vqQ8&feature=youtu.be
[Nexus 7 Q&A, Help & Troubleshooting] Shahpur.Azizpour:
wow that looks bad...hope you get your replacement soon....i'm currently happy with my screen which is perfect. And i don't care about the screen lift anymore...just hope that it doesn't cause some long term damage,....
[Nexus 7 Q&A, Help & Troubleshooting] NeoMagus:
My first C6 did this same thing when it would get to 20% then die , I would have to hold Power+vol up to get it to turn off and reboot
[Nexus 7 Q&A, Help & Troubleshooting] :
I just got my N7 today and i noticed a touchscreen problem!

The encircled area rarely detects my touches. Do you think something is messed up with the calibration because when a press "a" it doesn't read it, but when i pressed the part slightly left of the "a" the black portion, it reads it. But the place where the upper case is, it really rarely detects it.

Please help.
[Nexus 7 Q&A, Help & Troubleshooting] fortinh:
Nexus 7 crashing when playing a video

Hi,

My Nexus 7 with latest Jelly Bean is randomly crashing. I don't know if someone else has the same problem.

I can't include a link (not enough posts) but you can search fortinhar in youtube to see how it looks like.
[Nexus 7 Q&A, Help & Troubleshooting] r_tait:
Left side screen lift. The corners are below but the whole middle is above the bezel. It's nice and spongy.

Ordered the replacement last night. Time to play the lottery to see if I can score a good one. I'm on a 3 strike rule if I get to 3 bad ones I'll just get a refund and wait till I hear that the odds have improved. I've seen the fixes but it just seems wrong.

Have to say Google play was fast answering my call, under 2 minutes, and issued my emails and UPS label right after I hung up. The link for sending the replacement had issues so I called right back, and again got through extremely quick, and had a working link in a few minutes.

Just awaiting notification that the replacement has shipped.
[Nexus 7 Q&A, Help & Troubleshooting] Evil_enc:
I want to buy a nexus 7, but I am really afraid of all the defect devices. When I will buy a device today at Google play store UK, what would you guess of which likelihood I will get a defect device with something like a screen lift or other display errors?
[Nexus 7 Q&A, Help & Troubleshooting] lazaro17:
Just got my replacement from gamestop and don't have screen lift on this one so far. This is only my second unit. First one had very bad screen lift and creak from any touch input near left area plus some dead pixels. This one seems flush and solid on the left so far. I'll keep testing and see if the heat of the tablet changes anything. Also already noticed a bright pixel on this one but one pixel doesn't bother me as long as the screen separation doesn't happen again.
[Nexus 7 Q&A, Help & Troubleshooting] kariudo:
I had a dead pixel on mine I bought at Staples, turned around went back and handed it to them and said it had a dead pixel, had another new one in my hands in 1 min. The exact reason I didn't order it online. Mine has the weak adhesive on the left edge you spoke of too, but if you press on it it stops and its not all that big of a deal to me so im not gonna worry about it. If it gets worse Ill just take it apart and superglue it.