yashsingh1/xdaforums huggingface dataset:
[Nexus 7 Q&A, Help & Troubleshooting] mr1ncred1ble:
I do have screen lifting on left side, tho not as severe as the op. I do feel some give and noise but I may not have noticed for some time....thanks btw.... some flicker but barely noticeable, ...no dead pixels...screen (glass) definitely looks slightly out of position, but like I said nowhere near as bad as the op..does not look, at least to me, to be "glued" it does look like the fit is not as good as it should be...best way I can describe it...looks/feels like it could be clips holding it, not sure

Sent From the Future
[Nexus 7 Q&A, Help & Troubleshooting] NavySpark:
I just started noticing the screen flicked as well about an hour ago.

I am debating waiting to return it to Gamestop since we have a 30 day window and seeing how Asus/Google handles these issues, i feel once the majority of pre-orders are delivered this will become a lot bigger issue and concern.

Sad to see really, i have enjoyed Asus laptops and had a Asus Transformer for a brief period and all the products had excellent build quality. Hopefully this doesn't get the Google/Asus tablet off to a rocky start.
[Nexus 7 Q&A, Help & Troubleshooting] theoneofgod:
I have the popping noise on the left side too.

edit: Spoke to Google, they told me to talk to supplier. I have emailed Ebuyer.
[Nexus 7 Q&A, Help & Troubleshooting] kboya:
I've already got an RA from ebuyer as mine just stopped working, as reported on another thread. However, I also reported the left hand portrait bezel as spongy in comparison to the rest of it, which to be fair, is all very solid. Seems this was not an insignificant issue. I'm pretty sanguine about it, as new tech has its ups and downs, but this begins to appear pretty widespread.

Tbh, the last android device I had that was totally solid was one of the first amoled HTC desire/bravo. 2.5 years later it is still without the slightest creak. My i9020 has twice been repaired for hw faults. Not sure what I am getting at here, other than it's always a bit hit n miss... I'm also just rambling as I can't play on my N7!

PS I had screen flicker too, but also on auto brightness, and while video playback was sharp and colourful text and icons on white backgrounds were washed out and badly defined, especially after video/photo viewing
[Nexus 7 Q&A, Help & Troubleshooting] androidkid311:
Ahhh man!!! I got the screen rising on the left side to! Just pressed it back down but rises after a while! So sad I was really enjoying the device!/ looks like a return is on the cards, hope ebuyer don't play me around.....they shouldn't... *sigh*
[Nexus 7 Q&A, Help & Troubleshooting] theoneofgod:
Same here. Everything is perfect, no dead pixels or marks. Damn...
[Nexus 7 Q&A, Help & Troubleshooting] feelinfroggy23:
Everything on mine is good so BUT the right side of the device sqeeks. Like when I grab it on that side I can feel movement like its not screwed/glued in all the way. Thinking about calling up GameStop and swapping for a new one. Its not terrible problem but it bugs the crap out of me. And also is anyone else's micro USB really flimsy? Just doesn't stick in the port that sturdy. Please let me know if this s just me guys thanks.
[Nexus 7 Q&A, Help & Troubleshooting] Timbermill:
The charge lead fits very tightly on mine. I've only got the right side issue.
[Nexus 7 Q&A, Help & Troubleshooting] feelinfroggy23:
Well my fits in nicely but like when its in it droops if the cord is pulling down a little bit. Still charges and fits in real good.
[Nexus 7 Q&A, Help & Troubleshooting] Oukiva:
pixel warranty ?

Hi,

Does anyone know about Google policy for dead pixels ? :confused:

I know that Asustek ask for "at least 3 dead pixels" to have a tablet repair while on warranty...
[Nexus 7 Q&A, Help & Troubleshooting] RumDrools:
The amount of issues that are becoming apparent are quite worrying :(
[Nexus 7 Q&A, Help & Troubleshooting] P1 Wookie:
Mine is flawless so far.
[Nexus 7 Q&A, Help & Troubleshooting] Shromz:
You guys are making me worried, when I get my Nexus 7 in the mail soon I'm going to be paranoid, oh so paranoid.
[Nexus 7 Q&A, Help & Troubleshooting] RumDrools:
Thanks for reassuring me that one exists LOL
[Nexus 7 Q&A, Help & Troubleshooting] meatlocker:
I swear to God I was kidding. Now look what I have done. :(
[Nexus 7 Q&A, Help & Troubleshooting] revmra:
Because a handful of people have reported something here? Because someone complained that the right side of his is, quote, "squeaking"? Look in any forum about anything with an LCD screen and you will find people complaining about dead pixels. Why should this be any different?

Since the breakdown showed that the top is clipped to the bottom, it wouldn't be particularly surprising if it came loose in a corner in shipping. Pushing it back into place should fix it as another poster indicated it has (at least over a few hours).
[Nexus 7 Q&A, Help & Troubleshooting] MC153:
Should I wait for Sam's club to get more in then exchange it, or return it and pre order from Walmart. Any advice would be great.
[Nexus 7 Q&A, Help & Troubleshooting] cined:
That is what they said to me. It didn't affect general use and I don't think the guy could see what I meant. He had a bad attitude.

I took it to a PC World as both stores are linked, showed it the guy there and he had no hesitation to refund me. He saw the fault right away and was actually very helpful.
[Nexus 7 Q&A, Help & Troubleshooting] AndroidKills:
Oh god, I thought i was the only one. My left side of the screen seems to be a tad bit off. I feel like im pressing a button when touching the left side. Its bugging me.

I emailed them already, and I'm hoping they respond and we can talk about a replacement.

Edit - I got mine via PlayStore
[Nexus 7 Q&A, Help & Troubleshooting] MrJESUSatWork:
Btw, the verge posted this up. Thanks to whoever tipped them off.

http://www.theverge.com/2012/7/18/3168065/nexus-7-suffering-screen-separation-untightened-screws
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
Droid-Life has it too. :)
[Nexus 7 Q&A, Help & Troubleshooting] :
After all my effort to get in touch with CS I still have to wait for an email for further instructions for my return. I told the rep to go ahead and cancel the case that hasn't shipped yet. He put me on hold for 4 minutes then told me the only thing I can do is wait until it ships then refuse the delivery. What a Joke. I seriously understand they are having very high demand with sales and returns and exchanges, but this should have been foreseen.
[Nexus 7 Q&A, Help & Troubleshooting] ttweed:
I believe the reference is to the screen fix in this thread.

TT
[Nexus 7 Q&A, Help & Troubleshooting] mattaggz:
The sams club I went to in NJ said they have no more in stock, and checked other sams club around NJ for me and they have none as well. They said they had no clue when more would be available. I would get a refund, and wait it out. I wouldn't even order another from walmart, just wait and see what happens. I would cancel my walmart order if I could. If I'm home when its delivered I'm going to refuse delivery.
[Nexus 7 Q&A, Help & Troubleshooting] perlmane:
This product seems to have an inordinate amount of problems. I would not get another one until they get their act together (if ever).
[Nexus 7 Q&A, Help & Troubleshooting] MC153:
Well I'm going to wait until Friday and see what Sam's has. Then if none of them get any I'll return it and pre order from Walmart. I really want this tablet and who knows maybe it might be a different batch.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
I'm not taking a NEW tablet apart to "fix" it. This defective POS is going back to Google.

I want a refund until they get their act together.....this is unreal.
[Nexus 7 Q&A, Help & Troubleshooting] :
And just like that I received my return label with the RMA#. So I guess my N7 is going back tomorrow. It was nice to play with, I just didn't think I should settle for the flaws.

By the way, there's no mention on whether I'd be subject to a 15% restocking fee. Only states I may be subject to the fee if the package is opened or the item is damaged. Well, I had to open the package to discover the damage, so we'll see what happens.

Good luck to everyone else.

EDIT: By the way, is a factory reset all I have to do before I send it back? Just want to double check, I worry about my data.
[Nexus 7 Q&A, Help & Troubleshooting] HF4L:
Here's what mine was doing when I would barely grab the device! Called Google and got the replacement process started.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
When did you originally call? I'm still waiting for my RMA. If I get a restocking fee on a BROKEN item.....I'll just get Amex to stop charges.
[Nexus 7 Q&A, Help & Troubleshooting] MC153:
That's bad! :(
[Nexus 7 Q&A, Help & Troubleshooting] nyijedi:
Some people in the Prime forums thought the shoddy work Asus did with the Prime was the exception, not the rule. This thread proves otherwise. Asus sucks. I'm sorry for all of you having problems.
[Nexus 7 Q&A, Help & Troubleshooting] perlmane:
I have other ASUS products that are great. I think Google cut too many corners with this.
[Nexus 7 Q&A, Help & Troubleshooting] :
Originally yesterday, 7ish I guess. I didn't have the email today so I called back again and got the email tonight. I'm not sure if it was from my original call or the one today.

---------- Post added at 09:30 PM ---------- Previous post was at 09:29 PM ----------

Agreed, I had the orignal Transformer (not the prime) and I was amazed with the build quality.
[Nexus 7 Q&A, Help & Troubleshooting] Shano56:
I think this tablet is great. I think the number of people with defects are being over-exaggerated. It's probably a normal amount of defects, however with all the hype it seems more. Look at all the people on here with defects. Now look at all the people without defects. And think about all the people who aren't even posting to this forum.
[Nexus 7 Q&A, Help & Troubleshooting] perlmane:
This is one of many threads about this. And when I spoke with the Google CSR, her initial response was, "Another one?" Customer service is being slammed with these.
[Nexus 7 Q&A, Help & Troubleshooting] Summersunn:
Nex7 so far...

I've had my Nex7 for around 24-hours. Here's the story so far.

1. Unboxing was easy contrary to what I've heard from early units. Without racing, it took about 30 seconds from taking it out of the box to having the factory plastic removed and turning on.

2. Upon first inspection, the reverse-side's dimpled rubber looked and felt as nice as the press reported to us. The top-side plastic rim looks cheap, but feels very sturdy. In fact, a top-down view of the tablet first reminded me of the garbage, off-brand, iPad-looking, Android pseudo-tablets with a thousand useless ports.

3. The top, rocker-side rubberized backing appeared firmly set, but with a gentle squeeze, it slipped a subtle, but audible, sound. I believe that this defect may have been an adhesive that was still drying or not firmly surfaced internally as the issue has completely resolved after keeping it in my pocket all day. (Yes! The Nex7 does fit perfectly in my men's work pants!)

4. During the first night of use, there was very noticeable ghosting on the screen. After a reboot (from the OTA 4.1.1), I could see the Google logo and Jellybean boot animation still persistent on the lock screen. This issue has seemed to be less prevalent the today. I actually have not noticed the issue all day until writing this post.

5. After a full charging overnight, the 14 hour discharge so far has been a result of Google Wallet(48%), screen(32% with a 1.5 hour up time), 6% from the game I played for around an hour this morning, and the rest are negligible. Obviously, Google Wallet is being an enormous hog.

--Overall, the battery performance has been spectacular. At the time of writing this post, the unit is at 61% battery life. This morning, right after playing the game for about an hour, the battery life was at 88%. If the 48% of battery drain by Google Wallet were not there, my tablet would still be at about 80% battery life.

With the price of this tablet, the Play store credit, knowledge that my Android system will be updated, and security of a standard warranty, I am extremely pleased with the purchase of this tablet.

I would absolutely buy this product again.

I would absolutely refer this product to a friend.
[Nexus 7 Q&A, Help & Troubleshooting] got556:
I don't think it's over exaggerated. My 16gig has the screen raising issue...along with two others (two from Play, one from Sams)....

I can link you to posts of mine on here and other places when these were first announced that I was worried about Google going with Asus b/c of their quality control.

Simply put I think there is a reason Google went with Asus and kept it at the price they did.
[Nexus 7 Q&A, Help & Troubleshooting] Amphibliam:
So now my screen is creaking and popping up just as much as before. The fix was only temporary. :/ Should I attempt an exchange from Google or just go for the return?
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
Are you saying that you have three N7's with the same issue?
[Nexus 7 Q&A, Help & Troubleshooting] rennus:
Does anyone know what kind of issue this is? I cant get the spot away.
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
It looks like chemical discoloration, like if you tried to clean a plastic screen or lens with a harsh cleaner. But the N7 is glass. I have no idea.
[Nexus 7 Q&A, Help & Troubleshooting] got556:
I and another member have three. Still waiting for my 8 gig to get here.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
For anyone not getting your RMA emails.......I called again tonight and got through in 40min. They had NO RECORD of my previous call. How that took place, I have no idea.

The nightmare continues.....
[Nexus 7 Q&A, Help & Troubleshooting] x4sper:
Looks like you took sandpaper to it

Sent from my Galaxy Nexus using my mind.
[Nexus 7 Q&A, Help & Troubleshooting] sjberlyant:
This might sound like a small problem compared to everything else, but is anyone's screen having issues with blacks. Compared to my g-note colors seem a bit faded and washed out.
[Nexus 7 Q&A, Help & Troubleshooting] Itsfugginhot:
Just filed my complaint with the BBB
[Nexus 7 Q&A, Help & Troubleshooting] David Horn:
Have you thought about sueing them?

Sorry you feel let down, but this is a true first world problem. Occasionally things don't work perfectly. The loose screws are probably because production was ramped up to meet a deadline and we've got the first batch.

No doubt if it had been a week late but screwed together properly you'd have been on here whinging regardless.
[Nexus 7 Q&A, Help & Troubleshooting] deivid_lo:
Guys I need your help and opinion

I have just received my N7 and after checking it carefully I have found a 1 mm gap between the bezel and the plastic frame in the top left corner. Is that problem some of you were speaking about the screen?. Moreover I have light leakage along the the left side, is this normal? Or really is a defect? anyone is in the same case? thanks
[Nexus 7 Q&A, Help & Troubleshooting] cchant:
You're comparing LCD versus SAMOLED
[Nexus 7 Q&A, Help & Troubleshooting] sfletcher83:
My touchscreen doesn't work, and it won't boot into recovery mode out of the boot loader.

Essentially D.O.A.

Better get a replacement VERY soon.
[Nexus 7 Q&A, Help & Troubleshooting] guineaa:
Compared to the new ipad, the N7 also looks washed out. Ain't nothing to do with LCD.
[Nexus 7 Q&A, Help & Troubleshooting] x4sper:
It has everything to do with LCD. Your just spoiled with super amoled

Sent from my Galaxy Nexus using my mind.
[Nexus 7 Q&A, Help & Troubleshooting] leoni1980:
Crackly speaker?

I don't seem to be having much luck this week: after waiting in all day on Monday for a replacement One X and being let down, I was then let down by Yodel, who failed to deliver my N7 yesterday. I had paid Currys for next day delivery but for some reason Yodel didn't put it on their van. I decided to go and buy one from my local PC World and refuse delivery/claim refund on the Currys one. Sadly (and perhaps typically) the shop-bought one has a very noticeable crackle or distortion when at full volume. It sounds like phones do when you install Volume+ and set the volume too high.

Anyone else got this problem or is it just my device? Mid range sounds seem OK so I'm wondering if it's just that one of the speakers is screwed. Kind of hard to tell though when they're so close together.
[Nexus 7 Q&A, Help & Troubleshooting] FaithCry:
theyre not washed out, they actually a more accurate reproduction of real life colour. apple over saturates everything. including their advertisements and features and in the end it always ends up in some sort of disappppointment, ie siri.
[Nexus 7 Q&A, Help & Troubleshooting] iso1600:
Play store preorder 27 Jun, arrived 17 July, screen lift on left side.
[Nexus 7 Q&A, Help & Troubleshooting] Outrager:
Actually, according to DisplayMate
[Nexus 7 Q&A, Help & Troubleshooting] rennus:
Okay but thats kind of weird because i didnt clean my nexus yet
[Nexus 7 Q&A, Help & Troubleshooting] rennus:
I never cleaned screen and didnt drop down or something like that

Could this spot happen just from holding the nexus with the thumb?? Because it looks like the same size but idk just 2 days old..
[Nexus 7 Q&A, Help & Troubleshooting] sr1ks:
What happens to the Google play store credit once we send our device back as fault (in this case i am sending it back to eBuyer, and will buy in store as it will be quicker as I can test it before I leave the store...)
[Nexus 7 Q&A, Help & Troubleshooting] MrJESUSatWork:
Staples just delivered their replacement. Same problem, left screen raised a bit. Oh well. I'll deal.
[Nexus 7 Q&A, Help & Troubleshooting] siewkaiyek:
it looked like a wiped off oily thumbprint to me..trying cleaning it with damp cloth see if it helps :fingers-crossed:
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
You'd have to have something really nasty on your thumb to do that. I think it's highly unlikely.
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
OK. Let me strap in. .... What did you complain to the BBB about?
[Nexus 7 Q&A, Help & Troubleshooting] MrJESUSatWork:
Actually, after using this nexus for a bit, I've realized that it gets warmer on the left side than right... interesting.
[Nexus 7 Q&A, Help & Troubleshooting] rennus:
Yes i know but i think its under the screen maybe but idk and if i try to clean it's just this spot you can see but it also looks like oily thumbprint size is mostlikely The same

I really want to know what happend their

Only reason for me its an oily fingerprint because i hold it on this high but why i cant clean it ^^
[Nexus 7 Q&A, Help & Troubleshooting] Luxferro:
It would be pretty easy to file a complaint with the BBB. Google has gone out of their way to not offer correct support for the Nexus 7. They've removed phone numbers, they don't reply to emails, and they don't answer their phones for up to an hour. And then if you get lucky to have someone take you off hold, in most cases that I've read about here, they say they have to escalate your problem to tier 2 and that you'll get an email about it. And people are still waiting for emails. Other people have called back and they had no records of the 1st call.

That's not even taking into account of the poor QC job done by asus/google. With all the people that have lifted screens and loose screws, it is a QC problem - if they even do any QC.

It's pretty easy to have something legitimate to complain about.
[Nexus 7 Q&A, Help & Troubleshooting] rsage:
Yes, mine gets very hot on the left side and stays cool on the right side
[Nexus 7 Q&A, Help & Troubleshooting] just lou:
The BBB main role is to protect people from shady companies and possibly protect them from getting ripped off. Filing a complaint against Google for these issues not only is a waste of time, it helps them, at least in the eyes of the BBB. Here's why. If you complain to the BBB about the current issues Google is having, Google has 30 days to respond assuming the BBB even accepts the complaint. When Google responds a month from now, and all the orders are shipped, all the phone lines and email issues are resolved, etc., the BBB considers the case resolved. So not only is Google off the hook, they actually get a favorably rating because to the BBB, resolving issues gets higher marks than having no issues reported. I know it's flawed, but that's how it works. A resolved complaint is better than no complaint at all.
[Nexus 7 Q&A, Help & Troubleshooting] art.vzqz:
Gyro?

Has anyone else had any issues with the gyroscope? I'm on my second N7 now, purchased from Sam's Club. The first one I returned because of the screen flicker when the screen is dim. I've only had the replacement for a few hours, so I'm not 100% sure that this one doesn't flicker as well, but I have noticed another problem all together. It seems like the system thinks that the tablet is constantly being shaken. I first noticed that it was really difficult to switch orientation from portrait to landscape in apps like Chrome. I did make sure that the screen orientation was unlocked in the notification settings, but I really had to shake it vigorously to get it to change orientations. My first N7 didn't have this problem.

Later, I installed VPlayer from the Play Store. It has a feature that enables you to take a screenshot when you shake the device. Well, as soon as I started playing a video, VPlayer kept taking screenshot after screenshot, regardless of how I held the tablet. I did a factory reset, and it helped some, now VPLayer only takes a screenshot when I try and change orientation because I still have to shake it vigorously in or do make the screen rotate.

Suggestions? Advice? I would really prefer to find a solution to this problem other than going to and trying for a third device from Sam's Club.
[Nexus 7 Q&A, Help & Troubleshooting] adamhlj:
I have noticed the small flicker when the screen is dimmed to the darkest setting. I have noticed it when I am reading google books. I am going to try to change the screen to black with white letters and see if that changes anything.
[Nexus 7 Q&A, Help & Troubleshooting] pxlitup:
Well, I noticed one dead pixel located on the left side of the Chrome address bar, and I was subsequently sucked into reading about the screen lift issue by a search.

Gotta say though, still happy with the purchase. One pixel isn't terribly apparent unless you really focus on it, and I probably wouldn't have noticed the screen lift if it weren't for the QC police on xda. Haven't noticed any light leakage, but I haven't exactly turned up the brightness in the dark to look for it either.

But I am curious about the number of units with lifting screens. Every single comment I've read where a person has gotten an exchange has said that the issue is present in the replacement as well.

Has anyone used their device for a week and found, after a thorough check, that their screen is completely flush?

Edit: On second thought, I am worried that the screen lift issue may get worse. I might need to deal with this now rather than later.
[Nexus 7 Q&A, Help & Troubleshooting] jonkrav:
I've just noticed on mine theres slight light bleed in the lower left corner, kind of annoying as its where you push back so I notice it everytime. Not sure whether I should live with it or not. :(

Edit: Yeah I cant live with this, its so apparent when watching a movie. How do i contact and send back to google UK? (ordered from play store)