yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] bASKOU:
simply question of pride from the company that need to feel having control over a device they are selling same than Apple.

Problem that for be able to unlock Asus tab you need to hack Asus server and get the encryption and key generator programs they use. It's take a lot of risk for small thing.

Thanks ^^

Nowadays you have excellent tabs cover with integrated bluetooth keyboard and can plug any devices by USB with On-The-Go cable. I keep an eye on tf201 forum as I gave it to my wife (in here this tab can be sell about 150$ only) so keep it anyway.

This is exactly how it is.
[Asus  Eee Pad Transformer Prime] beckzz:
Hey,

My second prime arrived a minute ago...first thing i did:

Unlock

And....it worked! This is unbelievable...and was that easy...

But my first prime is still ununlockable...has anybody heard something from tien?
[Asus  Eee Pad Transformer Prime] nhshah7:
Ugh *jealous*

Good knowing you :p enjoy!
[Asus  Eee Pad Transformer Prime] beckzz:
as i already said, i will stay tuned here and if theres anything i can do to help, i'll do :)

unfortunatly atm theres only one custom rom which can be run on a prime with jb-bootloader ^^

all other roms maybe brick the device, cause they are based on ics-bootloader...

this guy merged the jb-driversn n stuff into latest cm10 nightly: http://xdaforums.com/member.php?u=2322613

its running pretty well...

Grz
[Asus  Eee Pad Transformer Prime] Yuhfhrh:
I still haven't heard anything
[Asus  Eee Pad Transformer Prime] leclasheur22:
I dont now if the suject is aborded and excuse me if it is, but i think find my problem. My serial number is unknow !! So OTA and unlock is not possible.
[Asus  Eee Pad Transformer Prime] nhshah7:
Look into the rachet tool.
[Asus  Eee Pad Transformer Prime] beckzz:
In addition to nhsha7's post:

http://androidroot.mobi/2012/01/31/introducing-ratchet-the-unknown-serial-fix/
[Asus  Eee Pad Transformer Prime] Yuhfhrh:
I wonder if changing my serial number to one I find in best buy would allow me to unlock...
[Asus  Eee Pad Transformer Prime] beckzz:
hehe, i thought about that...maybe, but not sure. at least the device which had that serial-number will be unable to unlock in the future ^^

i was thinking about buying a prime in saturn or media markt (electronic markets in germany), push the S/N of this device to my device, unlock, and then delete the S/N with ratchet from the new one and return it ^^ but i dont know if this is going to work and if they maybe find out about ^^

if anybody tried that successfully, tell me and i'll try it, too :)

(oh...maybe asus reads that:D )
[Asus  Eee Pad Transformer Prime] bASKOU:
This won't do a thing as your CPU ID and others ID won't match. This is already what happen for all prime that can't be unlocked. Database not updated and wrong serial number.
[Asus  Eee Pad Transformer Prime] beckzz:
jep, guessed that...was more a wet dream than something else ;)

still no news from Tien?

any new volunteers for a RMA which probably doesnt do anything? ^^

Grz
[Asus  Eee Pad Transformer Prime] wargear:
Been watching thread and it seems that:

1.RMA to asus is not a reliable fix and not worth hassle

2. ASUS continues to show no interest whatsoever in resolving what is clearly a problem on their end or provide a solution of any kind

3. Making me and no doubt many loyal asus users wonder why we wasted our money....

4. Dissapointed and disgusted

My 2cts...
[Asus  Eee Pad Transformer Prime] pc99mk:
Indeed. I just sold my prime yesterday.

Think I'll wait a while before considering a replacement.
[Asus  Eee Pad Transformer Prime] beckzz:
sadly...thats the reality :(

sold mine a week ago..but bought anotherone, which i was able to unlock ^^

i was wondering why Tien suddenly stopped communication...
[Asus  Eee Pad Transformer Prime] nhshah7:
Did you buy another used one? Or is this the second one you were able to unlock?
[Asus  Eee Pad Transformer Prime] Flip35:
+1, i received mines back fr RMA yesterday which was sent to fix this bootloader issue, however it s;till doesn't work. One of the reasons it still not unlocking could be they updated it to jb, either way im still not happy with the results. I still thank Tien for at least helping me getting it over there and trying for me, but now asus is showing me they have little interest in resolving issues like this. Im also putting it for sale and ill probably purchase another brand tablet or wait and see, but dam, before this issue i was really happy with this tablet, however being able to flash other roms, mods, etc is a must for me specially if im spending that kind of money. I should be able to do what ever i want with it, i semi bricked it so i didnt have a problem paying the $300 to fix it the first time around, i paid them to fix it hoping i can get it back and still be able to unlock it and play again.
[Asus  Eee Pad Transformer Prime] beckzz:
Im confused to, so thats what happened from the beginning:

- first prime, a used one, was unable to unlock

- second prime, a used one too, unlocked successfully

- gave the first one to my father-in-law, he dont know what unlocking is and is very happy with it ^^

Grz
[Asus  Eee Pad Transformer Prime] Flip35:
i think if i could sell mines for a decent price n buy another one new, i would. The problem is now they're probably shipping with jb n the "unlock bootloader" app in my understanding, wont work with jb. But other than this bootloader issue, the prime is a bad ass tablet, however for flasholics like some of us we want to be able to unlock, i dont see why asus can find a way to provide a fix ota.
[Asus  Eee Pad Transformer Prime] nhshah7:
Some people have reported no issues unlocking on jelly bean.

I also reached out to Tien again. Will post back with anything important.
[Asus  Eee Pad Transformer Prime] Flip35:
dam really??? i guess my problem is from the time i sent it in for repair. Tien found out for me that my MB was replaced which i guess thats the main problem the app not working
[Asus  Eee Pad Transformer Prime] nhshah7:
I asked him for contact info for HQ so we can try to urge them to fix it quickly. Hopefully we get somewhere soon!!! (Somewhere=unlocked)
[Asus  Eee Pad Transformer Prime] mccahon:
Any news yet? Really looking forwards to having a working tablet again...
[Asus  Eee Pad Transformer Prime] kia1349:
really no

i have this issue and i am very very angry

asus is very bad company
[Asus  Eee Pad Transformer Prime] mccahon:
Yes they are terrible
[Asus  Eee Pad Transformer Prime] nhshah7:
Guys, I agree that it sucks we're still unable to unlock. Instead of saying Asus is a terrible company, have you guys tried contacting them or Tien regarding this? The more people contacting them about this, the more likely they will be to push out a fix. It's frustrating for sure but make sure your frustration is channeled into something useful! Tien's email address is in this thread somewhere and he has been really helpful and genuinely interested in getting our problems sorted out. Take a few minutes to write an email to him if you haven't already (and be sure not to blame him for the unlock tool not working correctly).
[Asus  Eee Pad Transformer Prime] mccahon:
Yes and was told i have to pay $100 plus send it in for another month. So I stand by what I said... they are crap.
[Asus  Eee Pad Transformer Prime] nhshah7:
did you talk to Tien about that? it does sound unreasonably stupid
[Asus  Eee Pad Transformer Prime] mccahon:
ASUS support same response every time I contact them.
[Asus  Eee Pad Transformer Prime] nhshah7:
Depressing update #230942:

Still unable to unlock on newest firmware (10.4.2.17-20121108).

No word from Tien or Asus yet either.
[Asus  Eee Pad Transformer Prime] Flip35:
Nope, it is really disappointing, i put up mines for sale. Not trying to complain here or put asus down, however in my case i was always happy with my tablet since i was rooted and all. I hold them responsible because i had an issue with my usb port and sent it to get fix, after i received it back fr repair i havent veen able to unlock since n after sending it in to even try to fix the issue, it never got resolve. But the lack if support from asus in regards to this issues is what has me dissatisfied.
[Asus  Eee Pad Transformer Prime] mccahon:
Has anyone talked to ASUS lately? This seems like a simple fix for them. There has to be someone who can do something about it.

Like I said I keep getting told I need to pay to have it unlocked by them. This has proven to be BS due to the fact several other members on this site have sent their units in and got the unit back locked.

Really someone over at ASUS has to have the power/knowledge to fix this issue.

This is the reason people resort to spamming the hell out of companies. If Twitter and Facebook spam still did not get their attention, well we sure know how much they care about their customers.

And btw to the people saying they have the new fw and cant unlock. How the hell did you get the fw update? It is not on this site nor ASUS website. And don't say OTA because you can't OTA if you have a device with this whole unlock issue.
[Asus  Eee Pad Transformer Prime] Flip35:
You are right mccahon I personally was 1 of the persons who send a tablet in to get it unlocked but I received it the same way I send it in, lock. They didn't even try to communicate with me about anything they just sent it back, i think they didn't even try to unlock they just send it right back
[Asus  Eee Pad Transformer Prime] mccahon:
Well at least I am not the only one being screwed over by ASUS... Hopefully something will happen soon because my prime just collects dust and I rarely use it now. I just miss the ROMS and such it sucks...
[Asus  Eee Pad Transformer Prime] nhshah7:
You can still OTA if you can't unlock. They're unrelated.
[Asus  Eee Pad Transformer Prime] mccahon:
No you cannot I have confirmed this with others, if you RMA you cant unlock or OTA.
[Asus  Eee Pad Transformer Prime] nhshah7:
Lol are you telling me that even though I RMA'ed, I haven't actually taken the last two OTA's? There's something else causing your inability to OTA. Like if you modify your build.prop or modify system apps, it can cause the upgrade to fail, but I upgraded to JB and upgraded to the newest f/w out a few days ago. Who all are these "others"?
[Asus  Eee Pad Transformer Prime] Flip35:
Thats exactly whats killing me, i used to come home and stay stuck to my prime, i was so happy with it when i was able to flash anything i wanted, now i dont care, it put it up in cragslist for sale n lime everyone is saying, the issue my sound be but its probably something they can fix with a update or something, but i doubt they're even worrying about it, as long as they keep selling them without complains they wont look this way, and they've made lots of money fr the nexus 7 fr what i read
[Asus  Eee Pad Transformer Prime] mccahon:
No need to act like you know everything breh. There was a whole thread about RMA Primes not accepting OTA and there has been many with this problem. Go search for it, I have posted in a few of them about the problem. Go be an ass elsewhere.
[Asus  Eee Pad Transformer Prime] nhshah7:
I'm not being an ass dude. I haven't seen any threads or posts about it so I asked you about it. Sorry if it came off that way.

Back on topic, shall we?
[Asus  Eee Pad Transformer Prime] pandaball:
RMA Primes should not have any OTA problems. I've RMAed mine 3 times (yes, I know :/), and had the screen, motherboard and I/O board replaced separately. OTA still works fine for me. Is it due to a serial number issue (like blank/wrong serial number)?
[Asus  Eee Pad Transformer Prime] mccahon:
Nope, serial is fine. They replaced my screen and I/O Board.
[Asus  Eee Pad Transformer Prime] nhshah7:
Does it fail or does it just not download?
[Asus  Eee Pad Transformer Prime] mccahon:
Says no new updates found.
[Asus  Eee Pad Transformer Prime] nhshah7:
Have you been through the trouble shooting steps in those threads for people whose updates failed the first time? Ie clearing cache for DMclient etc?
[Asus  Eee Pad Transformer Prime] mccahon:
Saw the threads before never found em again so I gave up. Did you find the thread?
[Asus  Eee Pad Transformer Prime] nhshah7:
the steps that helped me upgrade when I ran into problems were mentioned in these threads:

http://xdaforums.com/showthread.php?t=1909819

http://xdaforums.com/showthread.php?t=1909820
[Asus  Eee Pad Transformer Prime] mccahon:
I cant root tho, tried debugfs and it just closes the command window after confirming that I have the settings turned on.
[Asus  Eee Pad Transformer Prime] Yuhfhrh:
Ota works fine with my twice rma'd prime
[Asus  Eee Pad Transformer Prime] mccahon:
Can someone get me the US 10.4.2.17 update files? I tried the BS downgrade solution recommended to me. Thanks for the low blow bro since the method mentioned only works if you are unlocked. ASUS fixed the downgrade exploit in 10.4.2.15 for locked bootloaders.
[Asus  Eee Pad Transformer Prime] Flip35:
Really mccahon??? That's the first time I heard of it, so if u find a method on how to down grade can u please let me knw. That would be nice to be able to root again

---------- Post added at 07:36 PM ---------- Previous post was at 07:34 PM ----------

By the way where did u get this info
[Asus  Eee Pad Transformer Prime] zigzayer:
httpS:// status OK !!!!

Yesterday found an interesting thing. Https address is available and functioning normally. Perhaps ASUS encrypted, but forgot to change the address in the Unlock device tool?

I do not have Linux router to test my theory. Waiting for your answers.

PS: I can not post links yet.

Sorry for my bad English:D
[Asus  Eee Pad Transformer Prime] joeguice:
I RMAd my TF700 a couple of weeks ago after bricking it with an unlocked bootloader. It had CleanROM on it and I was used to it performing exceptionally. When it came back it had the stock JB ROM and was locked again. I thought I'd give the stock ROM a shot because there are issues that nobody has been able to nail down related to DRM with customized devices that I was hoping to avoid. Within minutes I was frustrated with my tablet again. It was slow and lagging, often taking several touches just for it to respond. Unfortunately I was not able to unlock it now. Through my digging I've found that the inability to get OTA updates often goes hand in hand with the inability to unlock. I told ASUS that I was unable to unlock and they immediately sent me an RMA number without any questions. I sent it in stating that I am unable to get OTA updates or unlock. We'll see what happens.
[Asus  Eee Pad Transformer Prime] colostro:
I have the same problem with a tf201: can you check if you have, in the about menu, a serial number? Mine is "unknown", so i can't update via ota and unlock

Inviato dal mio Transformer Prime TF201 con Tapatalk 2
[Asus  Eee Pad Transformer Prime] joeguice:
I do have a serial number. Take a look at this tool. It didn't work for me though it seems as if it might for your issue.

http://www.androidpolice.com/2012/0...-found-issue-ratchet-is-here-to-save-the-day/
[Asus  Eee Pad Transformer Prime] colostro:
Thanks, but this procedure doesn't work with Jelly Bean.
[Asus  Eee Pad Transformer Prime] joeguice:
If you're in an adventurous mood it's not very hard to downgrade to ICS.
[Asus  Eee Pad Transformer Prime] colostro:
I think it's not possible, but i'll try

Inviato dal mio Transformer Prime TF201 con Tapatalk 2
[Asus  Eee Pad Transformer Prime] mccahon:
Guess what it is not possible to downgrade to ICS from JB without being unlocked.
[Asus  Eee Pad Transformer Prime] colostro:
And i can't unlock anymore :(

Inviato dal mio HTC Sensation Z710e con Tapatalk 2
[Asus  Eee Pad Transformer Prime] mccahon:
Neither can any of us.
[Asus  Eee Pad Transformer Prime] nhshah7:
Quick update - emailed Tien a few days ago with no response. I did however manage to do a few tweaks which sped up my tablet a ton. Hopefully it stays that way and will make this bootloader BS a little more bearable.
[Asus  Eee Pad Transformer Prime] pooblej:
What did you do?
[Asus  Eee Pad Transformer Prime] nhshah7:
In class now so I'll give a more detailed explanation afterwards (all need root):

In system tuner app: set sd cache to 3gb, disable apps on startup you don't need (be careful not to disable needed system apps ie asus keyboard or dock buttons won't work), change OOM to "very aggressive" preset, change cpu scheduler to cfq

install browser2ram

in dolphin browser, enable sd caching (i think it's in labs)

rebooter app: use the hot boot option

keep prime on performance mode (allows OC to 1.4 ghz)

if the prime slows down, do another hot boot to free up memory and BAM your tablet will fly.
[Asus  Eee Pad Transformer Prime] joeguice:
This is definitely not true. I've done it many times in the process of trying to get mine unlocked again. There are several threads on XDA that show how.
[Asus  Eee Pad Transformer Prime] atchoum44:
This could explain why we can't connect to their server with the app... no? Any way to modify the address in the apk just to check?
[Asus  Eee Pad Transformer Prime] flumpster:
You do know you are in the prime section not the tf700 section?

Can you link people to just one thread that says how to do it on the prime please without unlocking and using nvflash?
[Asus  Eee Pad Transformer Prime] mkatforum:
I just joined the camp! I patiently waited to unlock as I felt that the Jellybean update sped things up but then I got a galaxy S3 and realized what i am missing! Tried unlocking on the hope that a custom ROM might be faster but am getting the unknown error issue.

My prime has had the display and mainboard replaced though the serial number is still OK and I can get the OTA updates just fine.

Does Asus still allow RMA for such cases? Man I feel like an idiot for being suckered into spending $500 for this half baked tablet :mad:
[Asus  Eee Pad Transformer Prime] joeguice:
I just got my TF700 back after the 2nd RMA. It came back with no comment and no change. I still can't get OTA updates or unlock it.

Why did they give me an RMA #, no questions asked, for the single reason that I gave them, "that I can't unlock it"?

I'd love to pay them to fix this thing so that I can use it how I wish again.
[Asus  Eee Pad Transformer Prime] zeldeamipro:
I'm a new owner of a TF201, my serial number starts with C4. I tried yo unlock with .15 ICS version with and without wipe data and wasn't possible. I updated to .28 ICS version and I couldn't too. I don't have the serial number bug. (unknown error)

My unit didn't want to update by OTA way, it simply said something "there isn't any available update to your unit". I had to update via sdcard.

ASUS support was fine, they send me the GPS in 4 or 5 days. I can't understand why they offer this good support on this, and doesn't resolve the issue with the bootloader unlock tool or update this tool to JB like for example tf300 (I know they have problems with this tool too).
[Asus  Eee Pad Transformer Prime] mkatforum:
Heard back from Tien - The news unfortunately is not encouraging. The only bright side is that they are still trying.
[Asus  Eee Pad Transformer Prime] bASKOU:
I would like to have the same luck than you. I downloaded it direct from eAsus. I bought this tab knowing in can unlock it. But seems impossible for me right now. As Asus don't show any concern about it... Maybe I'll try one day to downgrade for see if reverting to .21 or .15 change it. But I just factory reset and re-flash manually my tab and put everything back on the infernal memory. 4 hours for 6 gb, don't want to do it again soon ^^

My first and last Asus product for sure.
[Asus  Eee Pad Transformer Prime] bASKOU:
My tab never went in RMA, so it have nothing to do with it.
[Asus  Eee Pad Transformer Prime] nhshah7:
Do you have the unknown serial issue? I'm almost 100% sure that errors unlocking stem from unknown serial errors or a past RMA.

Also have either of you run a logcat while trying the tool?
[Asus  Eee Pad Transformer Prime] bASKOU:
I don't know about this serial issue, I should try to run a logcat for more info as I don't have the same error than you all. I'll try to give a look if I can this weekend.
[Asus  Eee Pad Transformer Prime] nhshah7:
July 13th Update:

I have contacted Asus with this information. I learned something interesting. Asus has my tablet (s/n) listed as LOCKED. They also did not replace my mainboard when I RMA'ed the tablet. I also have not had the unknown serial number issue. Considering those were the 3 criteria a few of us had considered to be the reasons for not being able to unlock, I am now baffled.

I am going to continue communicating with Asus and hopefully push the matter a little bit more so that something happens. As I was told, "HQ is probably aware and working towards a fix". Let's hope that happens sooner rather than later.
[Asus  Eee Pad Transformer Prime] nhshah7:
interesting. try to search for wvdrm.asus.com in your logcat and post the code around there. also, you may want to x out your imei number from the code. you don't want that out in the open!
[Asus  Eee Pad Transformer Prime] bASKOU:
Thanks for your advice about the IMEI, I never think about hide some infos ^^

I/ActivityManager( 192): Start proc com.asus.wvdrm for service com.asus.wvdrm/.KeyBoxService: pid=15107 uid=1000 gids={3003, 1015, 3002, 3001, 3007}

D/KeyBoxService(15107): === onCreate()

D/KeyBoxService(15107): === onStartCommand(), intent=null, flags=2, startId=20

D/KeyBoxService(15107): === StatusCode: SC_UNAUTHORIZED!

D/KeyBoxService(15107): === OTA BEGIN

E/KeyBoxService(15107): === Connection to http://wvdrm.asus.com refused

D/KeyBoxService(15107): === Retry after 60 seconds.

D/KeyBoxService(15107): === OTA END

It basically repeat this severals time until get:

D/KeyBoxService(15107): === Retry after 2400 seconds.

D/KeyBoxService(15107): === OTA END

If you want my full log just PM me and I'll send you.

EDIT: I just checked on internet, and seems that this problem come with tab that went in RMA, so I wonder if the tab I bought in a new package had been return due to a problem and customer asked for a refund. Asus repaired it then package it back ready to be sale again...
[Asus  Eee Pad Transformer Prime] AlphaDog_NL:
I just found a repair sticker on my box, so you can definitely add my case to the "After RMA" pile. At least we know the "cause" of 90% of the failures. Perhaps we could ask some more specific questions now...
[Asus  Eee Pad Transformer Prime] CharliesTheMan:
Have any of you that have had trouble unlocking not ever rooted your tfp?

I've been studying some data and I'm wondering if some of you who are having trouble unlocking, have remained bone stock and never rooted or if most all of you rooted your Prime sometime during your ownership and before you unlocked it.
[Asus  Eee Pad Transformer Prime] paddycr:
I have wondered this too. I get my Prime back from RMA on Wednesday after having the mainboard replaced. The first thing I am going to do is run the unlock tool. If that doesn't work, the next thing I will do is list the POS on Craig's List :p
[Asus  Eee Pad Transformer Prime] bASKOU:
Some people rooted they tab then could unlock, some other didn't root and couldn't unlock bootloader. So the root seems to have no effect from what I read on this forum and on others.
[Asus  Eee Pad Transformer Prime] nhshah7:
Agreed. The common thread seems not to be rooting but RMA or unknown serial.
[Asus  Eee Pad Transformer Prime] ekalb10:
I RMAd my Prime back in June and saw cm 10 in the developer forum today, and I was going to take the leap and unlock. But to no avail and happened onto the same error yall came upon.
[Asus  Eee Pad Transformer Prime] paddycr:
Yep, got my RMA back today and I get the unknown error. Even tried downgrading to .14 but no dice :(
[Asus  Eee Pad Transformer Prime] bASKOU:
With all I read it simply that Asus block all tabs that went on RMA to be unlocked and this certainly by something hardware. This is dirty, then they come to say that the unlocker apk doesn't have support.