yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] RapidCreek:
Tested this for me it had no effect. :( Also i have a email from asus saying to do a factory reset same issue. also they linked to the download fromChina for the app same issue so that didn't work. Just Happy im still On ICS 4.0.3 so I can use the 1 click root that works for ICS I will not be updating the os till root is there for the Locked bootloaders. :cyclops:
[Asus  Eee Pad Transformer Prime] nunyabiz:
Tried and it still doesnt unlock
[Asus  Eee Pad Transformer Prime] Fietspomp:
Too bad it doesn't work for anybody else.

I guess you'r really screwed when your device had RMA?

Mine's, as far as I know, never been send to Asus.

Maybe I was just lucky then.

Sorry to get every-bodies hopes up, was really hoping it would have the same effect for all of us!
[Asus  Eee Pad Transformer Prime] onionmad:
Figure you did it without entering google accounts and that whole shebang too? :(

---------- Post added at 12:16 PM ---------- Previous post was at 11:46 AM ----------

Oh, well that changes things doesn't it? :P

Thought you already sent it back and got it working with their official tool after retrieval but if you never even sent it in... no wounder if works for you and no-one else :(
[Asus  Eee Pad Transformer Prime] nunyabiz:
Yep, the whole shebang, many times:(
[Asus  Eee Pad Transformer Prime] thenrz:
Is there a relationship between ser# and one`s luck with the tool? I half expected it not to work on my bcokas, but alas it did with the newest jb ota.
[Asus  Eee Pad Transformer Prime] pandaball:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Success of the unlock tool apparently requires the tablets serial number and CPU serial number to match Asus' own records. Most of us were screwed by this because of motherboard replacements, causing the tablet serial number to be the same but CPU serial number to change, thus causing a mismatch with Asus' records and causing unlock to fail. Asus service centres did not update the CPU serial number records, so none of those who RMAed for a motherboard replacement could unlock (as far as I can tell)
[Asus  Eee Pad Transformer Prime] nht_max:
This is the reason I'm not gonna buy any device from Asus, damn their bootloader locking policy!!!
[Asus  Eee Pad Transformer Prime] pandaball:
It's quite lenient already, given that some manufacturers either don't provide bootloader unlocking tools at all (eg. recent LG phones, Motorola), and other manufacturers fail to provide sources in a timely fashion (eg HTC) or even working sources at all (eg Samsung).
[Asus  Eee Pad Transformer Prime] redeyes717:
update.

let me give you my update too.

following Fietspomp suggestion I did full wipe and did NOT add my google account.

first, second, third attempts with the unlock apk failed 'error due to connection... bla bla'. trying again made my device power off with bloader unlocked.

I'm on JB update, by the way.

so my suggestion is to keep trying without your account in.

worked for me after a few attempts.
[Asus  Eee Pad Transformer Prime] zummer22:
so you got your device unlocked after RMA? or you never sent it to ASUS?
[Asus  Eee Pad Transformer Prime] redeyes717:
brand new, never sent to asus.
[Asus  Eee Pad Transformer Prime] Ozark_8125:
Hey guys - got my tf700 back from asus after they had relocked it again and the tool wouldn't work. Different tab, but same problem y'all had. Well, came back and the tool works. Just for reference, under the Problem section of the RMA sheet it shows 'SSN show unknown'.
[Asus  Eee Pad Transformer Prime] mccahon:
POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential fix

Little confused why post here then? We have all RMAd and got screwed over, there are no issues with unlocking new devices.
[Asus  Eee Pad Transformer Prime] redeyes717:
both asus transformer prime and padfone 2 have bootloader unlocking issues out of the box. do you think this is useful to know either?

thread title ' POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential fix '
[Asus  Eee Pad Transformer Prime] thenrz:
Makes sense... What a lazy act to not record the new CPU serial numbers and update the system. If you are going to release an unlock tool, for goodness sake, take the time to get it right. It will simply turn out to be more support later on for those frustrated owners who can't use an OEM tool.

Anyway to remove those who had RMA service from the data to see if there's any other correlation?....
[Asus  Eee Pad Transformer Prime] pandaball:
There were those who couldn't unlock after an RMA to replace the motherboard, whether the bootloader was unlocked before or not, it couldn't be unlocked after RMA. There were also those who had serial number issues (serial number unknown in about tablet) who couldn't unlock as well, Ratchet couldn't solve that either, RMA solved it for some but many still couldn't unlock their tablets.
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

And like me, I RMAed without a mobo replacement and still couldn't unlock. Need to send it back again to fix my camera (again) and my HDMI port before I try the unlock tool again.
[Asus  Eee Pad Transformer Prime] jevers77:
Thank you Fietspomp, After a month following this thread after receiving unknown error trying to unlock multiple times I'm now unlocked because of your advise.

I had a locked tablet that I sent in for RMA due to dock not functioning properly. When I got it back I wanted to unlock it so I could finally install a custom rom. But no luck and I've been watching for a solution for a month just hoping. I finally decided to try Fietspomps suggestion of a fresh start and unlock with no google account, even though people were saying it didn't work for them, but it worked for me on first try.

Went to settings, backup and reset, factory data reset. let the tablet do its thing. On reboot I signed into my Wifi and skipped Google account setup. Installed the unlock tool, opened it and it finally worked.
[Asus  Eee Pad Transformer Prime] randalltroy:
Didn't work for me, glad some are getting it to work though
[Asus  Eee Pad Transformer Prime] abcorp:
Unlock tool doesn't work

Didn't work for me either... :(

**** the asus unlock tool. Very frustranting...
[Asus  Eee Pad Transformer Prime] jevers77:
Sorry it didn't work for you guys. I wasn't even going to attempt that method seeing it didn't work for some. But I decided to try it and the whole time was expecting a negative outcome but it worked. Wanted to post something because I believe people should try it, it may just work.
[Asus  Eee Pad Transformer Prime] ChrisDos:
Finally, Success!

Just to let those know, I sucessfully unlocked this morning.

I originally was getting the "Unable to unlock due to "unknown error". Ended up doing a factory reset and then not having the wifi connect. Downloaded the latest Asus factory image, extracted the zip out of the zip file, and copied it to the removable sdcard and renamed it to EP201_SDUPDATE.zip. Restored it to factory fresh using the image.

So now I was able to connect to wifi and I set up my google account on the tablet. Installing the unlock tool and entering my gmail password resulted in "Failed to unlock your device. Try again later". I must of have tried unlocking it after the last few days a couple of hundred times to no avail.

So the hint this morning about reset the tablet again and then not logging into google and running the unlock tool. Well, installed the tool, clicked unlock and it worked the first time.

Now, finally my tablet is unlocked. Now to set up NVFlash, TWRP, and then figure out what ROM to use.
[Asus  Eee Pad Transformer Prime] isene:
Wich of the 2 is the official download mode of the TFP201?

Fastboot usb download protocol or APX?

Because i mabye have a method to gain root again (:

Using a Linux disro with nautilus. (Like Ubuntu or even MacOS)
[Asus  Eee Pad Transformer Prime] zummer22:
Holy ****!! that's ****ing amazing :eek: I'm going to try this!

did your device have a serial number in the "about tablet" and have your prime been on a RMA? like mine
[Asus  Eee Pad Transformer Prime] richardmlea:
I just tried to unlock (again) after another reset and not adding a Google account.

It didn't work for me but was worth another try.

I will have another go at an RMA as a least one user has been fixed and is now unlocked after rma.
[Asus  Eee Pad Transformer Prime] mccahon:
POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential fix

He never said he was RMA
[Asus  Eee Pad Transformer Prime] richardmlea:
I didnt say he did, I said someone had.

Post #463 on page 47,
[Asus  Eee Pad Transformer Prime] mccahon:
POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential fix

Lol okay then they obviously did not have the same mobo replacement as everyone else on here. I was told I only had a screen replacement, however after reviewing the paperwork I saw the mobo was in fact replaced.

---------- Post added at 03:32 AM ---------- Previous post was at 03:31 AM ----------

And btw no0b it literally says TF700 not the TF201
[Asus  Eee Pad Transformer Prime] richardmlea:
Sorry, did you just call me a noob? Is there any need for the trolling or are you just rude to everyone?

I realize that he has a 700, (he clearly states it and I can obviously read). The reason he has posted on the 201 forum is the hardware is mostly the same as the 700 and they use the same unlock tool. Our problems are the same which is why he kindly posted that he is now unlocked on both 700 and 201 forums.
[Asus  Eee Pad Transformer Prime] ChrisDos:
Yes, my device had a proper serial number in the about tablet. I did not RMA my tablet and have the original device since I bought it a year ago.
[Asus  Eee Pad Transformer Prime] EpicLPer:
Ok, so I've read myself trough this huge thread and wasn't that much smarter...

Well, let's just ask straight out: Is there already a possible way to knock out Asus's protected bootloader to get nvflash to work again on JB bootloader? I RMAed mine cause Camera was broken and what those a**holes did was updating it... They just changed the camera module... AND I EVEN SAID NOT UPDATING! I'm pissed cause of this...

So, here I am with JB bootloader and unable to use nvflash yet.

Why I'm asking this here is simple: All other threads are dead. I waited over 2 weeks now and no answere and this thread kinda seams more active. So please don't delete it, thanks.

To say: I unlocked mine already with this http://xdaforums.com/showthread.php?p=37077401#post37077401

But all I need now is nvflash. I want to use another ROM on it but wont take the risk to brick it and wont use it as doorstopper after this...
[Asus  Eee Pad Transformer Prime] willoxx:
did RMA and new potential fix does not work

I tried factory wipe + unlock tool without installing my google account.

It does not work....

I too had RMA to fix Bluetooth.... I highly regret that now
[Asus  Eee Pad Transformer Prime] Fietspomp:
Not that I know, but I think the greatest risk of bricking is with the unlocking?

So when you've passed that stage, just flash your favorite ROM and you're ready to go!

I know there's no unbrick tool for JB, that's the bad news I guess.

I think bricking will only happen if you do something wrong (wrong MD5 hashes/ICS files on JB loader/etc.)
[Asus  Eee Pad Transformer Prime] EpicLPer:
Short story: Flashing a ROM on it now is as risky as flashing a ROM on any other device right?

And by doing everything right I won't brick it, good to know ^_^

CYANOGENMOD HERE I COOOOOOME!
[Asus  Eee Pad Transformer Prime] Fietspomp:
That's basically it. Unlock, flash TWRP, flash rom :)

I'd recommend Androwook as ROM, it rocks!
[Asus  Eee Pad Transformer Prime] EpicLPer:
I never tried it. Is it really that awesome? What makes it better than CM? I'm a bit a newb on ROMs etc :)

Maybe I should make a nandroid Backup and try out some ROMs on my Galaxy Note 2 ^_^ I can flash back my old one everytime I want :)
[Asus  Eee Pad Transformer Prime] captsakis:
Me too :crying:
[Asus  Eee Pad Transformer Prime] EpicLPer:
Hey, just a question... If so many must RMA their products and Asus updates it when they RMA it is there any possible way to get another, older TF201 still with ICS to get nvflash to work again?

Or we bring Asus to the point where it gives out the Bootloader code... Would be the second way but muuuuuch harder and may even impossible...

---------- Post added at 10:00 AM ---------- Previous post was at 09:56 AM ----------

Hey, thanks for telling me about AndroWook! It's amazing ^-^

Flashed it yesterday and still can't believe that I was THAT dumb to not use a custom ROM :P
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

They MAY be able to put an ICS image on it when they send a unit back but YMMV and there's no guarantee it will work for sure. I need to RMA for a camera and amda sscared ill lose root :/
[Asus  Eee Pad Transformer Prime] pandaball:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

For me, each time I sent my tablet back with the latest updated and temp unrooted, they simply factory reset my tablet, so I could restore root when I got my tablet back. YMMV.
[Asus  Eee Pad Transformer Prime] zummer22:
Is it possible to get your tablet sent to another RMA for getting your bootloader unlocked? And maybe get my serial again...
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Assuming you're talking about a different site. maybe, depending on which part of the world you're in. in the US, everything goes to Texas. In Europe, I know there's a site in the Czech Republic, but not sure if there are any others. My guess would be that it'll only go to the site closest to you. As for if you mean send it in again for them to unlock the bootloader, they do not. As for the serial number, I'm not sure about that. have you tried the ratchet tool?
[Asus  Eee Pad Transformer Prime] zummer22:
Yeah, I tried that but I got something with acess denied :/ But maybe if I could get root on JB which I hope we will get some day it might be possible. Maybe it's just a question about time?

EDIT

PICTURE
[Asus  Eee Pad Transformer Prime] Knightro:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Any update on this or it's really time to throw this prime and hate Asus forever.
[Asus  Eee Pad Transformer Prime] zummer22:
I'm thinking the same.... I really liked ASUS before all those Prime problems. Oh well... It's fine with me, really. There's lots of other amazing companies that makes Android tablets.

- ASUS I can't belive you are so ****ed up.
[Asus  Eee Pad Transformer Prime] bASKOU:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Just tried out of the hood a last time to dl and unlock my prime. And suddenly big surprise it worked! My build number is JR03C.WW_epad-10.4.2.17-20121018. Never sent back the prime to RMA as it does nothing for anybody. Downloaded the unlock apk directly from my prime installed and run it then boom. So happy, i'll finally be able to make it flying. I didn't do anything special, just booted the device, was downloading shadowgun deadzone from the market and received a request for update the firmware. Then before update i made a try to unlock. At 1 month to the end of the guaranty.
[Asus  Eee Pad Transformer Prime] ZR1000A1:
I also can't unlock my tablet. Usually, the request returns in 1 - 3 sec with "unknown error..." and the only relevant entry in a log is:

D/DMServerUnlock( 3239): DM Server Response: 104

But, sometimes a response takes a bit longer, and then I see more info in a log:

D/DMServerUnlock( 3239): get DMServer Response retry count = 3

W/System.err( 3239): javax.net.ssl.SSLPeerUnverifiedException: No peer certificate

W/System.err( 3239): at org.apache.harmony.xnet.provider.jsse.SSLSessionImpl.getPeerCertificates(SSLSessionImpl.java:137)

W/System.err( 3239): at org.apache.http.conn.ssl.AbstractVerifier.verify(AbstractVerifier.java:93)

W/System.err( 3239): at org.apache.http.conn.ssl.SSLSocketFactory.createSocket(SSLSocketFactory.java:381)

W/System.err( 3239): at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)

W/System.err( 3239): at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)

W/System.err( 3239): at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)

W/System.err( 3239): at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)

W/System.err( 3239): at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)

W/System.err( 3239): at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)

W/System.err( 3239): at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:465)

W/System.err( 3239): at android.net.http.AndroidHttpClient.execute(AndroidHttpClient.java:252)

W/System.err( 3239): at com.asus.unlock.DMServerUnlock.getDMServerUrlResponse(DMServerUnlock.java:121)

W/System.err( 3239): at com.asus.unlock.DMServerUnlock.getUrlResponse(DMServerUnlock.java:103)

W/System.err( 3239): at com.asus.unlock.DMServerUnlock.getDMServerUnlockStatus(DMServerUnlock.java:84)

W/System.err( 3239): at com.asus.unlock.UnLockActivity.isDMServerUnlock(UnLockActivity.java:602)

W/System.err( 3239): at com.asus.unlock.UnLockActivity.checkUnLockStatus(UnLockActivity.java:325)

W/System.err( 3239): at com.asus.unlock.UnLockActivity.access$200(UnLockActivity.java:33)

W/System.err( 3239): at com.asus.unlock.UnLockActivity$1$1.run(UnLockActivity.java:166)

W/System.err( 3239): at java.lang.Thread.run(Thread.java:856)

D/DMServerUnlock( 3239): get DMServer Response retry count = 2

D/DMServerUnlock( 3239): index of line: 3

D/DMServerUnlock( 3239): DM Server Response: 104

Does it mean there is SSL certificate issue on Asus server?

Thanks!
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

No one knows lol
[Asus  Eee Pad Transformer Prime] bASKOU:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

I think Asus them self don't know where is the issue. After 11 months of owning the tab, I tried a xxx time to unlock it. After as much error than try and suddenly working without never ever send my prime back to RMA. Secret of Asus unlock system alone ^^
[Asus  Eee Pad Transformer Prime] dlads:
Just got a prime tf201 which is my first tablet and it's on build 4.0.3 (Ice cream sandwich) / IML74.WW_epad-9.4.2.28-20120525

Teh camera also comes up with a green glitchy screen, all i want is for root and decent rom man, this thing was a tablet i used to rave about but on the development side it's a pain in the arse.

Am i screwed? Am i one of the unlucky few who can't unlock their tablet? (This is my first tablet by the way, i've avoided them for so long, which is weird in my profession)

I've tried multiple root methods and they all failed, the official unlock method gave me a network error even though i was on my solid 100mb connection with nothing else connected bar me on XDA.

If there is anything anyone can give me to make this turn around then i will probably donate to you or at the very least be your friend and if i'm round your house i'll at least wash your car or make you a cuppa tea or something :)

Any help on this rather confusing but great tablet would be beneficial.

Cheers.
[Asus  Eee Pad Transformer Prime] bASKOU:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

For root your prime use it http://xdaforums.com/showthread.php?p=27313208 it work for .28. Follow well everything and if the tool doesn't work and you know how to use adb you have the link of the original thread for do it manually. The tool never worked for me, but I could root my prime twice with adb.

After for unlock this is troublesome. Only the apk from Asus can do.
[Asus  Eee Pad Transformer Prime] dlads:
Thank you, i'll let you know if it works :) I may have already tried it.

This has worked perfect thank you.

My device says that it is unlocked up the top left does that mean that it actually is, sorry i got a mixed response from google and xda.

Everything is working now, rooted unlocked and running a custom rom.

All good.
[Asus  Eee Pad Transformer Prime] bASKOU:
Your bootloader was already unlock? Or you did it?

Anyway, this tab is really something else with custom ROM, you really can feel the difference. Since I unlocked the prime and installed Hairybean my wife feel like she have a new tab and don't feel want to throw it by the window after using my N7 ^^
[Asus  Eee Pad Transformer Prime] ScottBroker:
Just got my TF300T back from a new motherboard. I tride to use the tool and now I get the dreaded

An unknown error occurs, which may be a network connection issue

Any suggestions?
[Asus  Eee Pad Transformer Prime] pandaball:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

If you had read the thread, which you obviously haven't, the answer is no.
[Asus  Eee Pad Transformer Prime] mrknify:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Just unlocked my 201, with asus website .apk unlocker, it works now.

Time to root.

And now waiting 5 minutes due to my noob status. I miss my old account.

Ok all add while i wait.

It will do a google verify, after verification your tablet will reset, unlock, confirm unlock then reboot.

I did not reset before unlocking.

And i "believe" i have no data loss, from a quick check.
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Glad to hear more people are able to unlock now!
[Asus  Eee Pad Transformer Prime] eclicorp:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

You running JB? And is you serial number is OK? Cause I'm on JellyBean from and my serial number is unknown, can't unlock my boot loader. Any suggestions?
[Asus  Eee Pad Transformer Prime] nhshah7:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

That's your problem unfortunately.
[Asus  Eee Pad Transformer Prime] eclicorp:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Can't fix serial number, can't root, can't unlock boot loader.. also have inverter x-axis after replacing touch screen digitizer,I'm not lucky one:(
[Asus  Eee Pad Transformer Prime] nguyenluanbdu:
i got this problem too. bored....

An unknown error occurs, which may be a network connection issue.
Please wait and try again later
[Asus  Eee Pad Transformer Prime] mrknify:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

If you have s/n issues, have you unlocked before, there is a guide to solve that issue, if not, backup your apps/ device and factory reset it, then look for your s/n.

I still have my s/n sticker, and it matches the software report in system/about.
[Asus  Eee Pad Transformer Prime] nguyenluanbdu:
i dont have s/n issues. how i look my s/n ?
[Asus  Eee Pad Transformer Prime] eclicorp:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Under your tf201 you have sticker with s/n, or on original box were your tf201 were packed.
[Asus  Eee Pad Transformer Prime] colostro:
R: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

I have s/n issue and i can't unlock or root. Very bored

Inviato dal mio GT-N7100 con Tapatalk 2
[Asus  Eee Pad Transformer Prime] eclicorp:
Re: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Serial number unknown?
[Asus  Eee Pad Transformer Prime] colostro:
R: POLL: Unable to unlock your prime? Discussion, contact with asus, and a potential

Yes

Inviato dal mio GT-N7100 con Tapatalk 2