yashsingh1/xdaforums huggingface dataset:
[Galaxy S III Accessories] PowerMan572:
I agree that Zagg is over priced, but they are the best screen protectors I have ever used.

I too bought the Zagg HD at Best Buy and just had them install it. I've successfully installed Zagg products in the past and did it just fine. However, the one before this didn't go so well so I knew I was just going to have Best Buy install this for me.

Couldn't be happier. Protector has been on for 8 days now. Went on perfect, not a scratch, scuff mark, bubble, warp, etc. I don't know if you just got a bad one or what.... but I agree with the others. Find a Zagg retailer, we have stands here in the mall, go in with your phone and have them install a new one and move on. If you installed yourself, then that's what you get. You really have no need to complain because these protectors definitely are tricking to put on.
[Galaxy S III Accessories] browniegirl:
I reinstalled mine like 4 times... finally happy, all my marks came back up and it looks clear.

Sent fromTyra's galaxy siii C:
[Galaxy S III Accessories] Rev1vaL:
mine looks like a gem.

considering i work for bby mobile and have installed over these, the ones for the s3 seem to look the best after going on after the day it takes to set
[Galaxy S III Accessories] mjhay19:
Zagg Invisible Shield is a must have accessories for you phones and tablets. Base on my experience on the new HD products, I think it's awesome! Feels like glass! very easy to install!

I'm currently using it on my Samsung galaxy s3, Htc One S and Ipad 3. I don't have any problems with it or whatsoever
[Galaxy S III Accessories] antyx:
I have one on also and it feels pretty good but I think I'm going to have to let them reinstall another one because it has a slight peel effect on the screen and there is a bit of pitting in spots...In other words, it looks like it stuck really well in certain spots just not all over...I know that sounds weird but that's the only way I can describe it...:p
[Galaxy S III Accessories] ElKompaAndres:
Got my zagg hd on Thursday and it feels great . I have no problem whatsoever. It's a lot better than the zaggs I used on my iphones. So far so good.
[Galaxy S III Accessories] done12many2:
I have to say that I am more than impressed with mine.
[Galaxy S III Accessories] ThePagel:
I had a zagg on my dx for its two year lifespan. Three months after I got it I was regretting that I spent 30 bucks on a screen protector. I would rather buy 20 dollars worth of cheap ones and have a clear screen for the next two years than feel obligated to make a over priced pos last the life of the phone. If you ask my zagg is a joke but thats my opinion.
[Galaxy S III Accessories] LordGeek:
You people take a look at this screen protector yet ?

http://www.spigen.com/cell-phone/sa...creen-protector-steinheil-curved-crystal.html

Sent from my Super Duper Galaxy S III
[Galaxy S III Accessories] markysd:
holy nice... i just installed the NANO Clear on and wow so thin i cant tell if it has a screen protector..looking to try that new one out i hope its as thin as the NANO Clear..i love it
[Galaxy S III Accessories] neubauej:
I have used Zagg shields on every smartphone and tablet I have owned..

Lets just say I'm dissatisfied with the product, but the customer service is excellent.

I'm tired of replacing them every 3-6 months for lots of dents and scratches that certainly wouldn't have affected the actual glass.

I'm also tired of looking at orange peel and having a sticky screen.

I'm going to try going without one this phone and see what happens.

I do have it in an otterbox commuter and that seems plenty sufficient.
[Galaxy S III Accessories] Lakeshow423:
I just installed the HD version on my phone. After install I had like 2 small dings already. Its a nice protector compared to the normal Zagg but if you don't use a holster this will get dinged up pretty good in a pocket. The good thing is I have a Zagg kiosik by my house and can always get it replaced. One thing about Zagg whether you like their products or not...their customer service is second to none.
[Galaxy S III Accessories] cgardnervt:
I just installed mine last night! I let it dry for 24 hours so I have not had it long enough to really test it. I need to find me a good case that works with it though. No Otterbox Defender yet....And not looking like anytime soon either! So I am torn. Either way I like it so far. Its nice and smooth and its a better quality than the ATT one that I had before. I will report back with my findings this weekend after having it for a bit.
[Galaxy S III Accessories] malimal:
i am fine with the screen protector getting dinged up. The extra clarity and feel make it worth it. plus you can get a warranty replacement for mostly any reason as long as you send back the original.
[Galaxy S III Accessories] Gamer113:
all i wanted to say is the OP "OWNED" The poor associate. i bet they got some more training after that email i bet that email is on the training room wall hahahaha.

Good stuff man thanks made my day.
[Galaxy S III Accessories] Wond3r:
Just thought I should update you guys.

I did receive a reply to my last email from someone higher up in the Zagg ladder. She apologized to me for the problems I was having with the protector and also for the misinformation I received.

She has sent more training instructions to the initial reps manager so that he is properly trained.

The product does not take a week to cure, its 12-24 hours.

She also offered to send me a replacement HD or original InvisibleShield.

Before I received her reply, I actually went back to Best Buy and had them install a new HD free of charge. I was initially very pleased but now I notice a dent in the center of the screen protector which makes me beliebve (along with the last few people posting their issues here) that the HD isnt too great.

yes it is clear and smooth, but that doesnt really matter if in a few months your IS will have many dents in it affecting the smoothness and clarity anyway!

I may put the original one on or try to get a refund and get the SGP Curved Crystal.
[Galaxy S III Accessories] Gamer113:
Im thinking about this as well keep us informed.
[Galaxy S III Accessories] cgardnervt:
Sounds like a good ending!
[Galaxy S III Accessories] Wond3r:
How so? The screen protector is still very easily damaged. And the "nano memory technology" didnt help it
[Galaxy S III Accessories] lepapirriky:
I bought this for my wife phone and she also told me about the indents but I told her you must have scratch the screen with your keys because these are very resistant but I had to eat my words and apologies to her because I made 3 more indents proving her its not easy to make indents. Now I gotta go to best buy to very a new one
[Galaxy S III Accessories] shazo85:
I started to buy this due to it saying that it was clearer and had I think a lifetime warranty. Three things stopped me from buy it. The first was when I remembered this thread, after that I remembered that on my EVO 4G they replaced my IS for just the cost of shipping and then the price. The HD is 5 bucks more than the normal. Also my EVO 4G only had the normal.

I put one on both EVO 4Gs that I owned and one of the EVO 3D. I had some issue with the first one but once it was on it was clear. Same goes for the second EVO 4G and the EVO 3D. My SG3 I had no issue putting it on however looks stretched. It does not look smooth like the last 3 I put on however it has no dents. It is only noticeable when the screen is dark. I'm wondering if Zagg is not making the quality product they were making.
[Galaxy S III Accessories] cquilliam:
I bought my SGS3 over the weekend at best buy and got them to install the Zagg HD screen on it for me (tired of screwing them up myself). After reading this post, I put a little bit of light pressure with my nail down in the bottom right corner, and sure enough, its permanently dented there. Not a good sign. So far, I've been babying this thing, so there are no other dents anywhere else yet, but I would imagine it won't take long :( Should have read here beforehand.
[Galaxy S III Accessories] Wond3r:
Since you had them install it, just like I did, you have 30 days through best buy. Go back, show them the indents and tell them the HD has problems and get them to install the original invisibleshield instead.

I might end up doing that
[Galaxy S III Accessories] inningsdefeat500:
I went to the mall today and there was a certified zagg shield mart, I was told that there is no Zagg HD for the S3? she just had a shield for S3...I told her I am reading about it everywhere and she said no, or atleast they dont have it

I see this is the only one on their site http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php

Are thee 2 kinds? regular and HD
[Galaxy S III Accessories] Wond3r:
They have an HD. Their website just isnt updated I guess. And your local shop just doesnt have it.

Best buy and futureshop has them
[Galaxy S III Accessories] T3hBraveBoss:
Hmmm, my experience with zagg is very different compared to myself, I am extremely satisfied with zagg and it's products and none has failed me. Currently I use the shield hd on my iPad 3,galaxy s3 and the iPhone 4s and I do not get the same problems as you

---------- Post added at 07:11 PM ---------- Previous post was at 07:06 PM ----------

This guy has the right concept either get the replacement or return it, there's always going to be a defective model
[Galaxy S III Accessories] PatrickHuey:
I honestly am rocking no screen protector. I've got the insurance through best buy that covers unlimited replacements so I've come to realize that I love the phone without one :D
[Galaxy S III Accessories] chivamex10:
I have the Zagg hd on my iPad 3 and HTC one x. I've had 0 issues with it. So much better than the original. Couldn't leave a dent even if I tried.

Unnecessary rant IMO. Take a chill pill bro. It's covered for LIFE.
[Galaxy S III Accessories] Wond3r:
I dont think you even finished reading the first post let alone my recent posts. At the time I got the HD, a few of my friends did too - they experienced the same problems that I did. I just got best buy to remove it and install another one a few days ago and it is no better.

If you read down the page a bit from the post you quoted, I mentioned that to that person and he said he didnt read that and he takes back what he said.

chivamex10 - I'm not the only one here claiming the s3 HD is dented easily. I'm on my second one now with the same issue. And it wasnt unnecessary. If I am dissatisfied with a product, I will let people know, especially if they try to give me BS fake information (which a manager also said he was wrong).
[Galaxy S III Accessories] HeisRisen:
I said what? I still feel you are being unreasonable and your experience does not represent the industry standard. I still consulted a few of my peers that install five or more of these a day minimum and they agree it's a superior product.
[Galaxy S III Accessories] Wond3r:
I thought he quoted demarc, but his point was pretty much the same as yours.

The fact is, I have had 2 of these now and they both show the same issue, and all the people I know in my area that have them on the s3 also have the same issues.

EDIT:

By the way, I'm watching this video review of the HD and you can see indents on the screen at 3:44 lol http://www.youtube.com/watch?v=A7fjQhxuh8I

she talks about it at 5:40 too
[Galaxy S III Accessories] dave1977nj:
Zagg is like looking though a rainbow tinted glass it just plain out sucks!
[Galaxy S III Accessories] Evo4eva:
Have you ever heard of a bad batch? Manufacturers release them all the time. Like I stated before you're a whiny little girl.
[Galaxy S III Accessories] ipaq_101:
I agree ZAGG products are awful, they scratch very easy and in a week it does look like you have been using the phone for ever.

I have since switched to best skins ever:

http://www.bestskinsever.com/samsung-galaxy-s3-skin

It is half the price and honestly the quality of the screen protector is 10 times better and I can tell you that that the protector does't scratch and seems to fix itself over a few days if it does.

It doesn't come with the soapy solution, but you can easily make it and use a credit card as a squeegee.

I messed up putting on the screen and I emailed them and they sent me a new one for free.

Their customer service is amazing:

Hi there,

I applied your skins to my phone, I did the back part of the phone perfectly, but I royally messed up the front part, the most important part, is there a way I can return it or get a discount if I just purchase the front piece?

--------------------------------------------

Contact me: I Have an Application Question

--------------------------------------------

Q) *First Name

A)

Q) My Device

A) Samsung Galaxy S 3

Hello,

Reference order #: MXXXXXX

We are certainly sorry to hear about the problem. We would be happy to send you a complimentary screen Skin replacement on order #XXXXXX.

Most problems can be corrected during the installation process. Please be sure to visit our website and watch our application video at:

http://www.bestskinsever.com/application

I got it two days later.
[Galaxy S III Accessories] gaarry:
I just installed the Zagg HD on the iPad 3 (got one for S3 as well, holding off on it) and I have about 15-20 dimples that look like they're not going away. You guys can tell him not to whine so much, but getting a product that doesn't work as advertised sucks. I don't want to deal with customer service, I want to put my Zagg HD on, wait 12 hours, and be protected, not peel it off, ship it back, wait for them to ship another one back, and then hope the new one doesn't indent as well.
[Galaxy S III Accessories] Evo4eva:
You don't ship yours back first....They send you one and then your ship yours back. Now I don't understand why you care so much what the screen protector looks like. If it's protecting your screen then it's doing what it's Advertised to do. It's not advertised to make your device look good. It's advertised to protect the screen.
[Galaxy S III Accessories] gaarry:
If I have 20 little indents all over my screen it gets in the way of my phone experience, a SP is supposed to sit there and prevent scratches to the screen, but the reason people buy Zaggs is because they want protection, as well as not having to look at a messed up SP. What is the point of having a "Military Grade" SP when you have to send it back once a month for a replacement?

And actually, it is advertised to look good WHILE protecting your device. I'm pretty sure "virtually indestructible" means it can survive almost anything, while mine didn't make it past a day of normal usage. Here's how they market the Zagg HD.

HD Screen Coverage: Keep your gadgets looking like new with the patented, award-winning invisibleSHIELD® — the world's first protective solution of its kind. Exceptionally clear, unbelievably thin, and virtually indestructible, our HD line offers premium features like Advanced Clarity and a Glass-Like Surface to accentuate the sharp images and vibrant colors in the newest advanced gadget displays. The invisibleSHIELD HD is created from a film exclusive to ZAGG®, the invisibleSHIELD is the perfect choice for protecting any device.
[Galaxy S III Accessories] Wond3r:
Its also advertised to not get scratched itself and if it does it heals itself.

Thus - not living up to expectations.
[Galaxy S III Accessories] Jfree3000:
Well after using Zagg on my og evo, 3d and now this phone I expect to see dents and orange peel. I know that because that is what has happened in the past so it's not shocker. All you need to do is a little research on screen protectors and see whats what. I would not go by what the official site says because they are selling their product, why would they bad mouth it.

Not trying to insult anyone or start some crap, there are a ton of screen protectors out there, some cheaper, some more expensive. I am surprised no one mentioned XO screen protectors. I had one on my evo 3d but I messed it up taking it off to put on a replacement phone. It does not orange peel like zagg and they have a lifetime warranty as well.
[Galaxy S III Accessories] veyka:
Lets keep this polite and on topic guys. :good:
[Galaxy S III Accessories] miket458:
thanks a lot! I was about to purchase this and now I will be going else where for a wet application screen protector.
[Galaxy S III Accessories] Blutonic:
This is why I ditched mine.

Scratched easy, didn't feel smooth, and turned yellowish after a month.

Going to try DBA products now.
[Galaxy S III Accessories] Cappurnikus:
I'm glad I stumbled across this thread again. My cousin got a Zagg hd for his sgs3 last week and it isn't nearly as sticky as the previous one I had. Having said that, my current protector came with my 10 dollar case and is perfect. In my renewed experience, they make a decent product but charge a premium. I'll continue to use cheaper alternatives for now.
[Galaxy S III Accessories] psyman42:
damn, i just bought a 3 pack...guess I'll just deal and put it on and wait for the downfall of it...sigh...
[Galaxy S III Accessories] smoothiex:
I'm in my third zagg hd, and I still don't care for it. The first one orange peel after two weeks and it started to get light scratches out of no where. Instead of self healing it started to self deteriate. I got a replacement and it wasn't any better. But Atleast it didn't self harm itself. I complained and informed them of the issues and didn't want another replacement. They sent one anyway which I'm currently using until the Amzer shatter proof protector comes in.
[Galaxy S III Accessories] falconoble:
I didn't like them when I had my iPhone 3G/4/4S, and I sure don't like them now.

I've had the same problems on my GSIII--dents and wrinkles that just refuse to go away. Make no mistake--it was applied properly and it looked great brand new. Not even a day later I'm seeing ridges and dents that never fade. I even tried wetting the screen protector and trying to smooth it out. No dice.

I should have gone with SGP like I always do, but it was a brand new phone and the day was young yet. Yeah, it's protecting my screen and it's keeping the scratches and scuffs away, but it looks like absolute crap at this point.

Their customer service is full of nonsense, too.
[Galaxy S III Accessories] reeneebob:
I haven't had an issue with mine at all. I was going protectorless altogether, but my "gorilla glass 2" got a nice gouge of it in my pocket, by itself, with nothing but cotton lining touching it.

I am far happier with the HD - it's super smooth and clear, and unlike the lying bastards that are CORNING GLASS the protector has been exactly as advertised.

Wish I could say the same about GG2.

As far as the CSR shutting up and taking it because he's getting paid...no. There were points in those emails where it was condescending, holier than thou and rude. A CSR deserves respect, even if you think his job is to "shut up and take it" from you.

It's a screen protector. It's not worth treating others with disrespect. I worked in call centres for years, and believe me you don't get paid enough to "shut up and take it". It's hard to "shut up and take it" when someone is calling you various names or (as has happened to me) threatening you with such joys as rape and other violence.

Just saying.
[Galaxy S III Accessories] Wond3r:
I never said shut up and take it?

He was wrong, period. And his supervisor admitted that and apologized to me.

The issue between the csr and I has been resolved.

And this issue is widespread. Can see it on videos on youtube as well. Easily dented. is it clear and smooth? Yes.
[Galaxy S III Accessories] ggp2jz:
I have used Zagg IS on numerous phones and have never had an issue with the being messed up easily.
[Galaxy S III Accessories] Wond3r:
The HD?

I read it all over xda, with people leaving indentations very easily. In fact, on a majority of the different brands of wet apply screen protectors. I have heard it from best buy and futureshop employees too. Lots of complaints
[Galaxy S III Accessories] XenomorphXx121:
I'm just wondering, I used some cheap screen protectors and they were okay but when I put one on I got a tiny little bit of dust or something that would cause a little bubble and was really annoying.

I tried putting 2 on but still the same always a little something got under it.

I've read about these claims of these wet ones and how they miraculously after a few days any tiny little bits of dust just vanish into thin air (so they claim)

I've got myself a skinomi ultra and wondering if I put it on my phone will I be left with an annoying little something under it or do I just live without a screen protector and hope some natural disaster doesn't scratch my screen.
[Galaxy S III Accessories] polobreaka:
Try to take out the dust that gets trapped underneath the protector with using 2 pieces of scotch tape. 1 to lift the corner, and 1 to stick the dust out. you do this for wet or dry application. they dont miraculously vanish.
[Galaxy S III Accessories] Mitch.sc:
Having had an iphone and s3 I've found the screen protectors ruin the feel of the screen completely. its a very expensive tradeoff.
[Galaxy S III Accessories] dlads:
Heres my two cents.

I install these for my clients at times and i have to say (without tooting my own horn) that ive become quite good at applying the invisishields to phones, tablets and pretty much whatever they want it on.

I myself own a galaxy S 3 and just got a voucher for Zagg for £25, so i went online and got the HD which apparently is a lot smoother (i don't like the orangey peel feeling of the original)

So it's now been on my phone for all of 10 minutes, there is now a large scratch down the front of it, not from my fingers or anything else but from the cloth i used (from zagg) to apply it.

Now i've fitted about 1,000 + of these things, but this is my first HD, installation was literally the same, i applied it without bubbles, aligned and to perfection, but on clearing excess solution with the cloth it has scratched.

Hopefully this will go away but i'm guessing that it won't and i certainly wouldn't expect a client to leave me with a scratch on their brand new piece of kit.

Shame on you Zagg, these HD skins are s***

Might be an even bigger noob and get the glass one (extreme) hopefully it won't scratch as easy.

I'll send them a fiver and get them to send me that instead.
[Galaxy S III Accessories] gilbequick:
Well, S.O.a.B. I just filed warranty claim with Zagg. I had the original Zagg and "upgraded" to the HD for $5 more. The orange peel never bothered me. For me it's plenty smooth and I know that any scratches will self heal in no time. I just wanted to try something different, something super smooth with the Zagg quality. From the sounds of it I'll be filing another claim in no time, but hopefully not.

I almost jumped on the "Extreme" screen cover. The demo videos for that one are UNREAL, really hard to believe actually. I don't think I'll be shooting arrows at my phone or dropping it face down (maybe back down) into a bed of sharpened nails anytime soon but if I do I want to know that I'm covered.
[Galaxy S III Accessories] dlads:
Exactly, that's what i wanted, however the voucher i got was for £25 and that one is £30, i'd have been happy to put the extra fiver for the extreme but they wouldn't let me haha, the cheek of it.
[Galaxy S III Accessories] YJGUY:
I hate to pile on but I have to agree. I bought the HD screen protector and it was full of lines within a couple of weeks. I don't abuse my phone, it spends 90% of its time sitting on a desk but it does go in my coat pocket with my keys if I'm out and about. I've used the other style of Invisible Shield (the rubbery orange peel kind) on at least 10 other devices without every seeing a mark. I took mine back to Best Buy because I assumed it was defective. They are not too keen to return screen protectors and wanted me to go through Zagg directly. I refused saying it was their issue to deal with them and I should't be forced to pay for international shipping to return a 2 week old product. Anyway, they gave me a replacement but I have not installed it and now I don't think I will. For $30 there has to be better alternatives out there.