yashsingh1/xdaforums huggingface dataset:
[LG Revolution] majorpay:
Yeah, it looks like I would be in a similar situation. The unfortunate side of this is that at contract renewal, Verizon stated that your grandfathered plan will become null and void, so this is a force-fed situation.

Verizon thinks they are ushering in a new era, but I have this funny feeling that we may be stepping back in time, before smartphones, where flip phones gain popularity again.

The CTO of Verizon stated that with the new plans he believed "everyone wins." I think he was talking to share holders and employees in that speech. When we all exit the company, perhaps he'll have to re-evaluate that statement.

The question remains: can I live without my 4G internet connection regardless of where I'm at? It's my only connection to the outside world when I'm at work, so it's a serious question. If it weren't for that, it would be a no-brainer to drop them.
[LG Revolution] 47th_Ronin:
Just got off phone with big red, getting first replacement tomorrow. We'll see how many times it takes me to get a different model.

:-)

update... ok got replacement revo yesterday, 7-6-12 and didnt take 30 minutes before first screen freeze but it lasted almost 6 hrs before the first random reboot... thats with no apps added no root and running zv9 right out of the freakin box... haven't even sent back the old one yet but, i think ill call vzw today and raise a little hell
[LG Revolution] JetBlue:
If you find a good rep at the store or online they'll usually check to see if they can upgrade it for you. I had the situation happen just mine never finished upgrading it to 4GB from 2GB
[LG Revolution] estesp:
I was getting weary of the vibe of death's and random reboots that seem more prevalent than ever, so after reading this thread I called in to see what they would do. New Revo (sarcastic "yay") coming on Friday; we'll see if it's any better I guess.

And, as someone else said, since I am past the 1 year, I get a 90 day warranty on the replacement to complain if the same things happen with the new device. After that they claim I will be out of luck (and will need to wait for upgrade date)

- Phil
[LG Revolution] antiwesley:
Well, 5 hours out of the box, 2 hard resets and a screen freeze later, I'm very ready to call in for a replacement on Thursday. I'm going to be very adamant that I will not take another Revo in replacement.

Even after telling them I have battery issues, it came without a battery and battery cover.
[LG Revolution] JetBlue:
The second day I got my replacement I had a screen freeze and I still do to this day. I'm just waiting for my upgrade to get the S3 so I can get rid of this device.
[LG Revolution] revo_65:
I just got my replacement Saturday and I have had tons of screen freezes. More now than I did on my initial one.
[LG Revolution] Blammo79:
Was this on stock or broken out?
[LG Revolution] xjli:
Calling Verizon after work today, not getting text notifications, radio still drops, reboots aren't as bad as my last two. Rooted stock.
[LG Revolution] brswong:
yea gonna give it a week hopefully my local store won't have any in stock, then ill call in for a preplacement. fingers crossed i get a different phone.
[LG Revolution] smitty_52:
I went to one of my local stores and they told I had yo everything through the customer service. B4 I got this last replacement the rep told me she hat the revo and felt sorry for me. Can't wait until August for an upgrade
[LG Revolution] xjli:
Didn't get a chance to call vzw yet, phone has been dropping radio and freezing all day. Probably won't have time until Monday.
[LG Revolution] Beamer9408:
Should seriously consider some kind of marking system to see who is getting who's replacements lol
[LG Revolution] PinkyTheDevil:
I called in Friday afternoon about a replacement, they offered me the Spectrum instead of another Revo.
[LG Revolution] brswong:
did you have to ask that you wanted a different model?
[LG Revolution] PinkyTheDevil:
I told the tech that I didn't want to be stuck with these same recurring problems for another year if they were going to send a replacement Revo again like they wanted. I asked if there was a different phone they could send instead of the Revo and he took a minute to see what other options I had and they offered the Spectrum.
[LG Revolution] Haxcid:
Going from and LG phone to an LG phone is not a win in my book.
[LG Revolution] JetBlue:
More like losing instead of winning but maybe they fixed the issues in the Spectrum.
[LG Revolution] PinkyTheDevil:
Wasn't claiming to be "winning" anything in this "phone war" that we're apparently involved in. Merely answering a question I was asked. It was a warranty replacement as previously stated so I didn't exactly get the pick of the litter. Better specs and better camera though and there's been an ics leak already, albeit a crappy buggy one but it's a step closer than the Revo will ever be imo. Not knocking the devs here or anything because they work hard and have made a subpar phone tolerable for longer than it should have been.

Why you would not at least try a different "better" phone for free if you had the choice doesn't really make sense.
[LG Revolution] brswong:
yea it might have probs but just having better hardware specs is good enough for me, and worth a shot. worst comes to worst and i test the thing out for a couple of weeks and still sucks, ill just get on ebay and buy a nexus or razr maxx used or something.

on another note did you do this over the phone or did you actually go into a store.
[LG Revolution] PinkyTheDevil:
It was over the phone. That's usually gets you the fastest results. Most of those store employees are on a need to know basis, and unfortunately they don't need to know much.
[LG Revolution] kunaiX:
thanks for the advice jimmyhawk. I just got off the phone with vzw, and they are shipping me a droid razr. I had to specifically ask for a different model but got excellent results.
[LG Revolution] jimmyhawk:
I like my droid 4 much better than the revo but i wish i wouldve asked for the razor as well but it was a free upgrade from the revo so im happy. Glad to hear u got a diff. Phone
[LG Revolution] The Kraken!:
The Droid 4 is exactly what I want. There are so many times when I turn the phone over to landscape to type and am annoyed by how little screen is left! Very frustrating. Especially when trying to fill out forms. What's a reasonable price for a used Droid 4? Getting one as a free replacement isn't an option for me as my warranty just ran out.
[LG Revolution] Haxcid:
Figure of speech. Winning in my book was a figurative term not a literal one implying some kind of struggle or combat with a prize at the end.

While specs that are better than the revolution, the phone itself is still a bomb. LG phones on Verizon suck. Don't take it personal it is an opinion. Revolution sucks, Spectrum sucks, the upcoming Optimus LTE has not even been released and the general feeling is that it sucks as well. Most phones Verizon carries suck (all manufacturers) with the exception of a handful every year which turn out to shine.
[LG Revolution] PinkyTheDevil:
No hard feelings at all, I'm just an asshole/sarcastic smartass. I just read this morning that the Spectrum is eol with the upcoming Optimus LTE, lolz epic fail. I respect everyone's opinion, I just show it in a funny way. :p
[LG Revolution] brswong:
well spectrum is coming off the shelves too, so lets see what phone you get next pinky :)
[LG Revolution] PinkyTheDevil:
I already have my Spectrum ;) waiting on battery and door, which are supposed to arrive today. I'll probably save some cash after my vacation to get something I actually want and be rid of the horrible LG line for good. Like I said though, the devs here have made me enjoy this phone more than it deserved. So thanks to all of them. :thumbup:
[LG Revolution] xjli:
Calling today. I kept putting it off bc I've been busy. Crossing my fingers for a DROID 4...
[LG Revolution] brswong:
ah damn, getting a revo again, he said i have to switch out at least 3 before i can get a switch to a different phone. so before returning this old phone should i unroot the phone and do a factory reset? or does it not matter and they dont even check the software and just recycle parts
[LG Revolution] xjli:
both revos i've returned were rooted and rom'd. i wouldnt worry about it. spoke with tier 2 support today, she wanted to do a factory reset and see what happens... well i did that and now (a few hours later) it's still acting up. i was told on the phone my next device will be a droid charge...
[LG Revolution] armyboy11b:
And how you did that??? I was never able to return a phone rooted ..nor did anyone I know that tried .I'm not calling u a liar I'm just curious did u know them or what
[LG Revolution] iamjerry123:
how long does it take for it to ship to me?
[LG Revolution] jimmyhawk:
Should be like 2 days i believe
[LG Revolution] jimmyhawk:
When i had my t mobile g1 i returned 2 of them rooted and with cyanogenmod roms on them as well as different recoveries and never had a problem with it.
[LG Revolution] xjli:
I just returned it. 99% of the in store techs don't have a clue and I assume when you return them to whatever place they get refurbished they get connected to a pc and formatted immediately. They're not gonna waste time trying to boot and troubleshoot your junk device. Just don't say anything. The first time I returned my lg ally in store I asked about their policy on rooting and roms bc "I read about it online" and they said it voids the warranty. This was while they were booting up my phone with a velocity rom splash screen. The tech took it and gave me a new phone. They're clueless.
[LG Revolution] xjli:
Getting another revo. It'll last a day or two I'm sure.
[LG Revolution] armyboy11b:
Well I guess here they are a bunch of dicks then...

I need to plan a attack now
[LG Revolution] brswong:
yea pretty much for me when the new revo comes, first time it does a random reboot im calling service, so ill prob end up calling them before even shipping out the old phone back to them...sigh...
[LG Revolution] trampledbyturtles:
Just got two Razr's to replace my unresponsive Revolutions... They still had Revos in stock but since i already had one replaced twice and the other once, they decided to give me a device that i might be more satisfied with.
[LG Revolution] keynith:
Ill be on my third when i call. Idc what phone, anything other than this revo!
[LG Revolution] keynith:
Didnt realize we were having a revolution on the revolution!
[LG Revolution] xjli:
I'm still waiting on my fourth to get to me via FedEx. The one I'm on right now is completely stock with two apps that I've downloaded that didn't come on the thing and it's still an unresponsive, rebooting pos.
[LG Revolution] jimmyhawk:
You should not have settled on a FOURTH one. When that one screws up on you the very first time call and be stearn with them. DO NOT LET THEM GIVE YOU ANOTHER. Getting another phone as a replacement does not mess with your upgrade date.
[LG Revolution] xjli:
The new one got here and I tried it after work, bricked right out of the box ahahahah what a ****ing joke! I'm getting a top of the line device tonight, gonna make tech support my *****
[LG Revolution] brswong:
Ahhhhh good news just called for a second time to replace the phone and they are giving me the rezound. which is better the rezound or razr? she just gave me the options between the rezound and a few others and rezound was by far the best choice, but i was unsure to ask if they could give me the razr, didnt want to risk it so i just took the rezound.
[LG Revolution] keynith:
Rezound is good. They were out of it so im getting the lucid.
[LG Revolution] brswong:
my mom has the lucid, battery life is pretty good if you do the usual of shutting off things you dont need, and its small if you dont need the super largness that most android phones are lol
[LG Revolution] xjli:
Droid 4 on the way. I was offered a lucid but said I didn't want another lg phone. ****ing finally.
[LG Revolution] brswong:
yea thats what they offered me first, i said i dont want lg then she said the rezound is possible, but i wont get it till friday and i said thats all right with me, im willing to take a day hit to get off the revo and away from lg
[LG Revolution] jimmyhawk:
Congrats to you all.....
[LG Revolution] vamphri:
New Revo Coming :\

Hello! Just to add to the discussion, my revo is past warranty, but I have the extended, which I have never done in my life...

Called this morning to get a new revo and the customer service tech immediately ordered up a new revo saying, "LG had totally redone the software (which he correct later to hardware) in response to the issues and they have completely fixed it." New revo arrives tomorrow.

I fully plan on NOT keeping the phone and calling again with more issues and trying for another type phone, but wanted to pass it along.
[LG Revolution] jimmyhawk:
Strange, i was on the phone with verizon last night and changed my plan to the share everything plan which save me 35 a month...sweet! I had asked about the revo while i was on the phone with him and he told me verizon just wants to put an end to the revo and not even remember it because of all the problems and then we both laughed about it. So to all of you still getting revos....im sorry that sucks
[LG Revolution] brswong:
did you speak with an actual tech or just customer service, my customer service girl said something similar but the techie definately agreed with me when i said lg revo was crappy.
[LG Revolution] xjli:
I spoke with some bubbly college girl in tier 1 tech support and we chatted about life. There were a lot of "awws" and "omggggg I'm so sorry" when I told her my issues. Didn't have to pressure her for a new phone at all it all. Last time I was transferred to tier 2 and he thought the phone was junk too but would not get me a replacement other than a revo. depends on who you get I guess.
[LG Revolution] keynith:
Ive bden without a phone for almost a week. about to call and see whats up. Need to text.
[LG Revolution] brswong:
oh you have the tf300 just get google voice, link your number your golden :) also i get confirmation emails from verizon when they ship out a new phone for me and usually the email has the tracking number on it check it out <run on sentence too lazy to correct win
[LG Revolution] keynith:
Haha i never knew what google voice was
[LG Revolution] vamphri:
Revo return update

Hello hello!

Wanted to update...got new revo 13 months after first purchase (extended coverage/warranty) and just...ugh...I don't want to look at that revo...so

I called Verizon back and after a too-long chat with Customer Service was finally transferred over to tech support. Customer Service rep was clear that they could only replace same model...tech support could make the call to switch to another model.

Same story as others...I just told the tech support that I didn't want to deal with the phone anymore and I did not want any more LG phones...I have a Droid RAZR coming on Monday...bless you, bless you for this topic!
[LG Revolution] brswong:
yea grats razr is sweet, not too sure which is better razr or rezound but meh i wont complain rezound in itself blows revo out of the water
[LG Revolution] patsoxfan:
Well I guess it's all in who you get on the phone. I am getting pretty aggravated about having to switch between airplane mode and not so I can receive my emails. The lag is only the second bad thing . Well my warranty ends on Monday, I asked if there is an extension when they send the new REVO (Revultion) they said 90 days.. Won't take long for it to be going back again.:eek:
[LG Revolution] xjli:
Got my DROID 4. It's great. I didn't want a razr bc the batt sucks, this has a 1750 mah one.
[LG Revolution] jimmyhawk:
Awesome. I like mine as well. Much better than revo...imho
[LG Revolution] acoupleofdroids:
After a 3 awful revos I convinced big red to give me a new phone

they offered me the Lucid, and Spectrum I said no then only other they could offer was bionic not super happy about it but hey better then Revo.

Free over night shipping and they didn't charge me for battery or door. THEY TRIED!!! I just told them to cancel my account then and to be honest if they didn't I would of canceled cause im done with big red,.
[LG Revolution] samwelborn:
I called in yesterday and got some tool technician, but called today and got them to give me the droid razr maxx.

Say word!
[LG Revolution] jimmyhawk:
NICE!!!!! I wish i would have tried that but i just so happy to have another phone
[LG Revolution] Danzdroid:
I think you're in for a treat with the RAZR....about 8 mainstream roms in active development, latest ICS, easy root, utilities, support on multiple sites outside XDA.

...oh, and did I mention the battery life? I barely think about it anymore....instead of running from outlet to outlet with a charger in my pocket. I've just about abandoned my tablet, surfing on this its so easy and battery efficient.
[LG Revolution] :
I think I'm going to give this a go my revo has been saying up lately Hope I get a rezound or RAZR be I would love the rezound I miss HTC
[LG Revolution] 47th_Ronin:
Just got 3rd replacement revo today and the damn thing froze during activation... called tech support and waiting on a call back. The tech said that a razr maxx was a no go due to cost, but galaxy nexus should be fine.... really? So anyway he was waiting on supervisors ok, then he's calling me within the hour. We'll see how it goes.
[LG Revolution] :
Good luck
[LG Revolution] 47th_Ronin:
Ok, vzw called back, first supervisor said no because my wifes line has an upgrade... i said so what? They said, you can use that. I said like hell! If i use that upgrade then i loose unlimited data, if i loose unlimited data then You loose a customer. Spoke with second supervisor... same results. Asked to speak with his boss, was put on hold and then they asked me to give them 24 hours to fix the situation. This is utter bull****, im so fed up with big red... but anyway ill give them till tomorrow before i start looking elsewhere
[LG Revolution] trampledbyturtles:
It all depends who you get on the phone, i had to call a couple times before i found the right csr. The girl that helped me said that they 'wanted to keep me as a customer and didn't want me to be stuck with a device that i was unhappy with.' I didn't even have to ask about a new phone she said, 'let me see what we have in stock that'll meet your needs' and two days later, FedEx delivered my Razr's...
[LG Revolution] 47th_Ronin:
Ok, it really is all about who's on the other end... Nexus will be here on Friday, although they tried to give me a samsung charge and i would've taken that but they were out of them so i mentioned the nexus and voila... i got the nexus and battery plus new sim card.

So thanks everyone for all the advice. Thanks especially to

MT, spc hicks, cubed, kane and all the others that have made this pos phone at least bearable.
[LG Revolution] :
So I'm getting my first replacement revo hope next replacement isn't a revo but we'll see
[LG Revolution] docbutts:
Tried calling tech support, but two people so far said I can only get a replacement revo. I'll try customer service tomorrow...
[LG Revolution] smitty_52:
So I spk with VZW on Friday and after my 4th phone I'm finally getting a razr. Already been looking at their forum and see there is quite a bit a dev going on. Sorry to leave but glad I won't have to use an upgrade to get a different phone.
[LG Revolution] capt730:
My local Best Buy still had the Revo on display for sale lol. No Contract price was $649. I just laughed. Keep in mind, I haven't (knock on wood) had any real hardware issues with my Revo.
[LG Revolution] :
On my first replacement and phone screen stays black after call is done only had for 3 days and just sent old revo back guess I'll be making a call to big red tomorrow
[LG Revolution] docbutts:
I actually got someone to at least attempted to help me when I called pissed off and threatening to change carriers. She said unless you're on your third device you have no chance of getting a different phone. Waiting on my third revolution to show up, then the battle begins again.
[LG Revolution] jimmyhawk:
She lied... i returned 2 revos at same time. 1 was a first time replacement and the 2nd had never been exchanged. Sorry for you. I guess i just had a lucky day that day.
[LG Revolution] thedoomster:
I was told that there is no way to get anything but a direct replacement unless the phone is no longer in production and they do not have any in stock. Then they will just automatically replace it with the closest comparable phone they have without giving you a choice on which you would want it replaced with.

I will be receiving my 4th replacement later this week. My 3rd replacement did not even last 3 days.

Also according to the person I talked to, they rarely ever get calls for the Revolution.
[LG Revolution] xjli:
Keep calling til you get the right person. When I called after my 4th took a ****, I got someone who wouldn't listen to what I had to say and wanted me to reset the phone to stock first. I just hung up, waited an hour then called back and got someone else.
[LG Revolution] trampledbyturtles:
Call customer service and tell them you've already dealt with tech support, reset your phone and ran it in safe mode but you're still having issues. They'll "check with a supervisor" and let you know what they can swap it out for.
[LG Revolution] docbutts:
Forgive me for being overly specific, but when you called customer support did you tell them initially that you want to swap out for a different phone?
[LG Revolution] thedoomster:
What is the customer service number you are referring to? I called the 800-922-0204 number. I was told by the first person I talked to that they had no control over that and could not change anything having to do with replacing my phone with a different one. She said the only people that can make that decision are tech support.
[LG Revolution] indyred99:
I was on the Revo for 4 replacements and now they gave me a Nexus. I'm running Jelly Bean and all. If you don't like the answer they give you then call back and talk to someone else.
[LG Revolution] smitty_52:
This is exactly what they did for me vut wanted me to pay for any accessories like a new battery and back for a different phone. I said not a chance so i got a RAZR. So far loving it.
[LG Revolution] joeywv77:
Rooted?

Were you guys rooted prior to doing this and if so did you unroot before sending revo back?
[LG Revolution] xjli:
Two of mine were rooted and rom'd, one rooted, one stock.
[LG Revolution] :
So just called big red and was offered a rezound, razr, & gnex. I took the gnex and only had to recieve one replacement revo also got free overnight shipping and free battery plus back door
[LG Revolution] screamingnaked:
Just letting you guys know how it went for me.

Called Verizon Saturday and told them that my phone was freezing, phone would restart after I would end a call sometimes, I often wouldn't receive text messages, and my 4g and 3g would just randomly shut off. Got my new phone Monday and already had some of those issues, so I called today, they told me LG was already aware of these issues so I should just wait. I then told her that I'm sick of using this phone and these issues are really affecting how I use the phone and asked if there was any way to get a different phone, and she offered the rezound, and I asked if I could stay away from LG, she put me on hold, then 5 minutes later offered me a Droid Razr! With battery and backdoor!

Just letting you know how excited I am to finally get rid of this piece of crap!!
[LG Revolution] docbutts:
revo number 3 just showed up! Already froze on activation, four screen freezes and 3 total phone freeze and reboots. here we go for attempt number 4!