[Nexus 7 General] NonovUrbizniz:
Spoon Feeding the weak

So... Since all these criers are siting Wikipedia and flipping out... here are some things FROM GOOGLE that you could have:

1. Found yourself instead of looking for answers here or on the support line.

2. Looked at before you even preordered

This is normal terms of sail/shipping for sales from Google as found on their site.

Shipping time

All packages are delivered via UPS two-day shipping. However, please note that it may take up to 2 business days for us to process your order for shipment. Once your order has been shipped, you will receive an email notification with a UPS tracking number. Your estimated time of delivery will be determined at the point that your order has been processed and shipped. It may take 24 hours for the UPS package tracking to return any information for your tracking number.

UPS two-day shipping isn't available in parts of Hawaii and Alaska. If shipping to Hawaii or Alaska, please allow for additional time for your delivery to arrive.

If you have not received a package tracking number after 2 business days have passed, please contact our support team.

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Canceling or changing your order

We do everything we can on our end to make sure that your order ships as quickly as possible. In some cases, you may be able to cancel your order up to one hour after it has been placed by contacting our support team; please call our support team at 1-855-83-NEXUS.

If your order is packed and already in transit, your credit card will have been charged for the order. When the package arrives, please contact our support team to arrange for a return.

Google Play aims to deliver you cutting edge Android-powered devices and accessories that you'll love. However, in the event that issues arise and you aren't satisfied with your purchase, the support team is ready to help you get the item you want or a refund for your purchase.

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Returns

If for any reason you do not wish to keep your device, you have up to 15 days from the date the device is delivered to you to cancel your purchase and intiate a refund. Please contact our support team by phone to cancel your purchase. What to expect when you call:

Our support team will ask for the e-mail address associated with your Google Wallet account, or the IMEI/serial number for the device you're returning.

We send a Return Merchandise Authorization (RMA) and a pre-paid UPS shipping label to your email address. These will be sent in two separate emails.

Print the RMA (attached in the email) and place the form inside of the shipping box you're returning.

Print the pre-paid UPS shipping label and attach the label to the outside of the shipping box.

For information on preparing your device for return, go here.

You can initiate a return within 15 days of delivery. Upon receipt of your returned device, we'll issue a refund to the original Google Wallet account minus a 15% restocking fee (if applicable). We may waive the fee for an unopened box in perfect condition. For damaged units, customers may be charged additional restocking fees based on the state of your returned device.

Refunds for returned devices will be issued to the credit card used when making the original purchase with your Google Wallet account. You may not be refunded for the shipping cost of the original purchase.

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Restocking fees explained

A restocking fee of 15% may be deducted from refunds for items returned within 15 days of purchase and have not incurred material damage and are not missing components included in the original shipment. For questions about refunds and returns, please go to this help center article. Note that shipping costs may not be refunded.

For units that have been damaged after delivery, you may be charged an additional restocking fee of either 25% or 50% of the original purchase price based on the severity of damage. If we receive a return which has been damaged beyond repair, we may return the item to you without issuing a refund.

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This is a specific entry made friday regarding our preorders....

When will my preorder ship?

We're now shipping Nexus 7 preorders. The first wave of orders are going out today and all preorders are scheduled to ship within the next 3 business days.

Once your order has shipped you’ll receive a confirmation email and tracking number. Though our agents are unable to provide a specific delivery date for individual preorders, please rest assured that our shipping team is working to fulfill all orders as quickly as possible.

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This is EXACTLY what I've been saying... and again this does not include the bit I KNOW I SAW about the "estimated shipping dates" which clearly said they had wiggle room.

I have a feeling this isn't going to stop anyone from continuing to ***** or hit f5 though....

Good luck all... Might be off to Sam's Club in the morning lol.