yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] ACCUSED24:
It does say it. It states it is being delivered today, 07/16/12, between 11:15-3:15. When ever I get a package, the never update the website. With UPS my choice, I get the email updates.
[Nexus 7 General] Seb Spiers:
So far I've been on hold for 17 minutes waiting to speak to someone o_O
[Nexus 7 General] cornelious2:
Yea, were do you think the Yanks learned it from? :)
[Nexus 7 General] sitkal:
Yes, I mentioned several pages ago (my god this thread grows fast) that a Google Rep called Keith told me that shipping information and tracking information will be sent out to UK customers from today to Wednesday with the intention of delivering them before Friday.

Lurking this thread after my initial post, people have been getting rather differing pieces of information, so how true or how accurate the information I received is, we'll have to wait and see 'til Wednesday.

As a general note, I recommend not *****ing down the phone to Google until Wednesday has passed, if you haven't received any information. It's ultimately pointless, it won't speed the arrival of the device and it'll just make you more angry.

Just be patient - we're all in a queue, and if there's one thing us Brits know what to do and how to do it well...is queuing.

:cool:
[Nexus 7 General] :
I had a dream about a email saying it had been dispatched as well.

You are playing Mind games with us in the UK now GOOGLE!
[Nexus 7 General] Vidfreek:
Ordered on the 7th (I'm in Pennsylvania US) and still nothing from them, didnt even get a response from the support email I sent asking about my order status, not real happy with Google at this point, even though I still love them :)
[Nexus 7 General] bleclair:
As an apology for the shipping confusion, Google has determined the best way to express their sincere regrets and will be removing the Transformers movie from each device.

:laugh:
[Nexus 7 General] pughie:
Nothing heard here either, rang a few local currys / PC world but they have no idea, told them its showing on their website as available today but they checked their stock and have none showing as in or due in today also not showing on their inventory for tomorrows delivery was told to try again on Friday :confused:
[Nexus 7 General] ynnek63:
So does mine, but I have a feeling it will be tomorrow at the earliest.
[Nexus 7 General] elias0441:
Finally, Just got charged.

16gb with a cover on the 27th
[Nexus 7 General] lawguy:
I was thinking something similar. Google may be arranging its own transportation to regional or local UPS locations and UPS is just handling the local delivery. But, this seems like a lot of trouble to go to. If Google has a full plane's capacity to send to regional locations, it may save some money doing things this way. I just don't know.

By the way, Packagetrackr show that I will get delivery today. Weird that it is not even in UPS's system.
[Nexus 7 General] Warbs816:
Agreed, but it sucks to know that others who didn't order it from the Play Store are getting it way before us, when in my eyes those ordering from the official store should get theirs at the same time as everyone else, if not before.
[Nexus 7 General] spences10:
I called that number last week and was on hold for 45 minutes 0_o

Not heared anything, we have to have some new soon, right?

Don't be surprised to be holding for at least another ~40, I hope you're not using your mobile o_0

Indeed we know all about queuing :D
[Nexus 7 General] Ayenn13:
I would seriously appreciate that gesture! Maybe they will replace it with The Transporter series. You know, the movie series about getting packages and parcels to a particular location when expected...
[Nexus 7 General] cornelious2:
Your order is a full 10 days after others that haven't gotten clear information. You were already deemed second wave by Google reps. I understand the anxiety, but you really don't have a whole lot of leg to stand on and be mad about to be fair at least till all the 27th people get in order. (I am going nutty myself but getting mad doesn't help)
[Nexus 7 General] winnie60:
Ordered my Nexus 7 16GB + case on 06/27 at 12:58 PM CDT. They finally charged my Credit card this morning but no shipping info yet.
[Nexus 7 General] bleclair:
http://wiki.ytmnd.com/Safety_Not_Guaranteed
[Nexus 7 General] Stromos:
Also ordered with case on the 27th with no information whatsoever. Did you order an 8 or 16gb? I got a 16.
[Nexus 7 General] Seb Spiers:
Spoke to someone at Google on the worst quality VOIP line ever.

Apparently the first phase of UK pre-orders are shipping today... I should receive it within the next 3 days.
[Nexus 7 General] Warbs816:
+1 Was just told exactly the same thing
[Nexus 7 General] expertzero1:
So it says that the label was created on the 11th. Interesting!
[Nexus 7 General] bleclair:
That's because they randomly answer calls in the queue just like they ship their packages... :D
[Nexus 7 General] altimax98:
Lol awesome
[Nexus 7 General] cornelious2:
Same here, seems to give at least SOME credence to the person that said they had to yank supply and get better QA on the devices before sending out. But that's more my desire to give Google credit than any real world fact.
[Nexus 7 General] ynnek63:
UPS has a huge logistics operation here as well as their main shipping hub. I'd say there is a good chance the Nexus units are here and will ship from here. I doubt Google themselves has any warehouses since they deal mostly in software.

Almost all US UPS deliveries come thru this hub. When I worked there, it was strange to see an overnight package going from Los Angeles to San Francisico pass through the Louisville hub 2000 miles away, but that's how they do it. At least when I worked there.
[Nexus 7 General] HOLLA575:
So instead of being delivered toady UPS has still yet to receive the package from Google!!! :mad: This is by far the worst online product purchasing experience I have ever had!!!!
[Nexus 7 General] grim82:
I ordered 16gb on the 27th, no accessories. Got my shipping notification very late last Friday night. Tracking number is finally live this morning but no tracking, just says label has been printed. My guess I won't have it till Wednesday. Epic fail Google.
[Nexus 7 General] librab103:
Awesome! It will save me time from having to do it!
[Nexus 7 General] EVO DL:
Ha! I win. I am getting mine on the 11th. MWHAHAHAHAHAHA!!!!
[Nexus 7 General] winnie60:
I ordered an 16GB. I am living in Houston Texas.
[Nexus 7 General] sitkal:
While I agree with your point, it's hard to determine whose fault it is regarding the selling/delivering of the N7 before Google themselves.

Based on what I've seen in this thread and other sources, the blame either lies with Google, Asus or the B&M's. It's quite likely we'll never truly know who cocked up.

As far as Google are concerned, they're sticking to their mid-July shipping date - this week is the middle of July.

I can't possibly comment on people who have received their N7's from the Play Store in the US (not sure if those claims are confirmed) but it would be interesting to see if anyone in the UK has.

I think most of the angst towards Google in this thread stems from the impatience and the feeling of unfairness that other people have received their N7's ahead of schedule. We feel cheated, hurt, whatever, but the truth is we're still on schedule to receive them when Google stated we would.
[Nexus 7 General] californiarailroader:
On the UPS mobile app, and after signing in to My Choice, not only does it show delivery scheduled for today, but it gives an actual time period, 12:30 PM to 4:30 PM, we'll see if guess.
[Nexus 7 General] themonkster:
Paul O'brien has just tweeted UK Nexus 7 isn't getting shipped today.

He's trying to find out why.

I hope I get it for the weekend.

sent from my Atrix using my thumb.
[Nexus 7 General] norman1080:
Google dropped the ball.

People ordering the N7 last week at brick & mortors and getting them already is BS.

I guess, I learned my lesson.
[Nexus 7 General] erik111111:
I have to say I feel like I have been pretty patient so far, but my patience is pretty much at an end.

I thought this morning I would open the UPS tracking site, and see my 7 was out for delivery, or at least updated with a new delivery date.

Instead I am greeted with what the same thing as before: Lable created on 7/9 and scheduled delivery of 7/10.

I am seriously considering driving over to Sams this morning and picking one up.
[Nexus 7 General] bugsfix:
Like everyone I got the email saturday, tracking became live today with nothing but a label created... if I get it by wendsday I will be happy, if I dont I am going to be pissed cause I leave for 3 weeks thursday morning. :crying:
[Nexus 7 General] JimmyHACK:
Everyone with late Friday tracking..... if it doesn't say picked up then UPS doesn't have it yet. There are no magical lemmings working at UPS on the weekend that specifically neglect to update proper status on weekends. If no picked up/dropped off status... UPS DOESN'T HAVE IT YET.. Google just was preparing them to ship.
[Nexus 7 General] DagsJT:
Just? Can't see it on my Twitter. He did say:

But that's saying he's looking into why it's been delayed, not saying it's not shipping today.

That said, I don't expect any to ship today anyway.
[Nexus 7 General] freesoul27:
Does someone who ordered fro Google Play received Nexus 7?
[Nexus 7 General] californiarailroader:
That's not quite true, sometimes UPS's databases just aren't updated. Sometimes things will get delivered and then the info will show up, or it will only have a label creation and delivery scan, I've had both of those things happen.
[Nexus 7 General] gawman:
Ordered Nexus 7 (8GB) in the US, Order Date: June 27, 2012 1:07:43 PM UTC-5 , Shipping (Two Day Shipping): $13.99

Label Created On:

07/10/2012

Shipped/Billed On:07/10/2012

Type:Package

Weight:1.70 lbs

"A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."

So I guess I have at least two more days, to make it 8 day shipping since the label was created.
[Nexus 7 General] Roughsquare:
Just another Canadian here...

Ordered an 8GB on July 7 and just saw some movement on my order in the play store, the date was bumped up to today like some reported before being charged on their CC. No other comments or charges but I have my fingers crossed I'll see something today.

Cheers,

Devon
[Nexus 7 General] ppp38:
Since the labels were created on the 11th, why are we just now seeing the message that the shipping label was created? Shouldn't UPS have been able to give us the exact same info prior to today, which is 5 days after the fact? Im just a little confused.
[Nexus 7 General] al2x:
Ordered 16gb + case, 27th at 3est. No charge or shipping at all on my wallet. Not sure if trolling...
[Nexus 7 General] ynnek63:
I just wish they would update the tracking info. Mine was supposed to have been delivered the 12th. LOL!

I am home today and would like to know if there is any chance it will be delivered. Otherwise I'll divert it to the UPS Store.
[Nexus 7 General] bleclair:
Status update on Nexus 7 shipment processing:

http://www.youtube.com/watch?v=q6-rQ6Jay6w
[Nexus 7 General] JimmyHACK:
It's simple.. you have to send data to UPS... Google may not have done that until this morning. I could create a label today and notify the receiver with tracking but not ship or send UPS the data for weeks. "End of Day" is the option for data to get sent to UPS and is Manual.

Don't get me wrong I'm hopeful for a magical delivery today... but not expecting it because it would be pretty random.
[Nexus 7 General] Balthazar B:
At this point I would bet a nickel that the Nexus packages are right now physically in UPS's possession.
[Nexus 7 General] CWick4141:
I have received numerous packages from UPS on a Monday where the label was created on a Thursday/Friday..9 times out of 10 I would get the package before anything even updated on the UPS website.

That is in noway however a guarantee that I will get the N7 today, just my thoughts on the matter
[Nexus 7 General] Clancy3434:
i've had UPS tracking numbers not go live over the weekend and then all of a sudden pop up on monday telling me it'll be delivered that day. UPS kinda sucks.
[Nexus 7 General] ynnek63:
Someone about 100+ pages back said they were told the ones with accessories would be shipped out Tuesday(tomorrow). Don't know how true that is but they said that is was CS told them.
[Nexus 7 General] mateorod:
Why not? Google didn't say anything about deadlines or waves when soliciting the preorder. I don't see any reason for a purchaser to assume that Google would fill retailers before pre-orders.

If they had shipped all stock to earlier preorders and ran out, that would be the breaks. I bet people would ***** but ultimately blame themselves for waiting.

Don't succumb to the divide and conquer, patriots.
[Nexus 7 General] miketoasty:
According to Packagetrackr.com my device should be delivered today. I will let anyone know if that actually happens or not.

Just FYI, I ordered the 16 GB variant.
[Nexus 7 General] JimmyHACK:
Guys I'm just trying to dull down the expectations just in case. Except by Wednesday, if we get boxes today then awesome.
[Nexus 7 General] liltyke:
my tracking number just changed to Tuesday delivery. Nexus currently at the Louisville, KY facility.
[Nexus 7 General] mjm2950:
UPS says my shipping label created Tuesday July 12 @ 6:21 AM. Recieved my shipping email from google early Saturday morning. Not in UPS until today. but only says package not recieved yet. slowest 2 day shipping i have ever seen. likely will get N7 on Wednesday night 8 days after label created.
[Nexus 7 General] cornelious2:
^this
[Nexus 7 General] ynnek63:
LOLOLOL!!! Awesome!
[Nexus 7 General] MaxCarnage:
Considering the fact that my shipping label was created on the eleventh, I got charged and my tracking number on the thirteenth, and today is the first time that the tracking number has returned information on UPS or PackageTrackr.com, I am willing accept that there is a delay in updating this information. However, I am not getting my hopes up for a delivery before Wednesday.
[Nexus 7 General] phositadc:
FYI add me to the list of people whose tracking number says it was created on 7/12/12 (Thursday) but whose tracking page still says,

Gotta agree that Google has really botched this one. I don't much care about having to wait a couple of extra days. But for a company with so many smart people... you'd think they'd be able to figure shipping logistics out.
[Nexus 7 General] jt.one:
to anybody whose has knowledge of this, can i get an estimate of when i can expect the shipment?
[Nexus 7 General] altimax98:
At least some of you are getting tracking numbers. I'm a US customer (more like fool) and have no movement on my wallet account and no charges. Really really sucks when those who ordered later have confirmation and/or receiving the packages today
[Nexus 7 General] miketoasty:
I ordered the second that I could and already got a tracking number. It is very possible it is the variant you ordered (8/16) or if you added any accessories that could be slowing down the process.
[Nexus 7 General] EVO DL:
Not to bust your bubble, but if you read it again you will see that UPS is telling you that they don't have the package yet.

What you see is that Google has created a label.

When you have a GREEN PROGRESS BAR, then and only then feel free to feel happy. :D

... There's a lot of misinformation in this thread. But as of now, NOBODY has a green progress bar. Which means, none of these packages are moving. :(
[Nexus 7 General] kvlt:
It is a shame the way this went down... i, for some reason, thought you only received the 25 dollar credit when preording from Google Play. If i had known that it wasnt exclusive and that gamestop would be selling them a week before hand with no shipping costs... i think i wouldve went elsewhere. At this point i spent a ton on shipping to get it later... not the best experience, haha.
[Nexus 7 General] rabhw:
Good to see Google still processing everything out of order! Ordered 16gb on June 29th, and no activity yet. How is it even possible to process things out of order? Surely these things are entered into some sort of queue system...shockingly bad experience. Everything with the Nexus One shipping was so much better than this garbage :|
[Nexus 7 General] miketoasty:
That means that UPS has not updated their website. Their website has nothing to do with the package itself and isn't reliable in the least if you have read anything in this thread about previous purchases with UPS.
[Nexus 7 General] themonkster:
I can't see it myself. I wish they'd get their act together. My case turned up at my desk 5 mins ago. I just need something to put in it now.

sent from my Atrix using my thumb.
[Nexus 7 General] ygohome:
If Google did anything wrong it was that they didn't manage expectations. Google has kept to what they show on the play store... which is a very vague 1 to 2 weeks.

You don't see this problem with Apple because they don't even give release dates on new products... they just surprise everyone on day ONE as they release a product. Apple retailers such as Best Buy are not to sell product early, else they may not be allowed to sell Apple product in the future. Google on the other hand, with their very limited line of hardware product, doesn't hold that kind of weight against places like gamestop or the mom & pop shops. It's not like Google can say, "you sell this early and we won't let you sell our next hardware lineup ... oh, sure we may not make anything else... but still".
[Nexus 7 General] EVO DL:
No it doesn't. Read it again. It says that the package is ready for UPS.

Now wait for UPS to pick it up. THEN start feeling happy.
[Nexus 7 General] COTorrey:
Label Created On:

07/12/2012

Scheduled Delivery:

Monday, 07/16/2012
[Nexus 7 General] JimmyHACK:
I think you confused UPS with Google. UPS can't deliver if Google doesn't give them the packages.
[Nexus 7 General] rabhw:
It's really not about managing expectations. It's about learning how to launch a product properly.

Consumers care about 3 things:

1.) How much is it

2.) Where can I get it

3.) When can I get it - meaning, if not TODAY like Apple does sometimes, then at the very least provide a specific date.

If you can not provide all 3 pieces of information, the product isn't ready to be announced. Not in 2012 at least, with how Apple has set consumers expectations.

They did the same **** with the Galaxy Nexus, provided vague timelines, and we all know how poorly that launch went, ****in nightmare of a launch.

So most people thought, oh good, they are selling hardware directly - now the carriers can't screw up release timing! Google proved to everyone they are perfectly capable of screwing everything up without the carriers help. *golf clap*
[Nexus 7 General] COTorrey:
agreed. It will be today.

BTW good morning everyone. Now go finish your half EMPTY glass of OJ
[Nexus 7 General] EVO DL:
Ah, Mr. half full glass.... LOL.

Do you see an ORIGIN SCAN? If you don't see origin scan then you don't have a green bar either. No Nexsoup for you today!

Sorry bro. But you see, we don't have ANYONE WITH A GREEN BAR OR AN ORIGIN SCAN YET!!!
[Nexus 7 General] greatgoogly:
Google's announcement that started running on their "support" line Friday indicated that ALL preorders would ship within the next 3 business days. Depending on whether you count Friday, or Monday, then all orders should be customers hands by Friday. Don't see it happening. I strongly suspect that all pre-orders won't be in customers hands until well into August. Seems like we are flashing back to the 1970s when one would order something in a magazine and get it with the caveat of "please allow 6 to 8 weeks for shipping"
[Nexus 7 General] saadi703:
When your label was created?
[Nexus 7 General] Beamer9408:
Ordered on the 5th in the US and still nothing how many others haven't even received an email? Play store cs said today or tomorrow but they said that today also.
[Nexus 7 General] erik111111:
Hate to be a downer but mine has been saying delivery on the 10th for several days.
[Nexus 7 General] ynnek63:
funny, my label was created on the 11th and delivery for the 12th. hehe.....here i sit all broken hearted with no NEXUS 7.:fingers-crossed::fingers-crossed:
[Nexus 7 General] bleclair:
First, fill it with vodka.
[Nexus 7 General] gflare:
My label was created on 07/09 , still no information on the UPS site for my tracking number... I was hoping for delivery today or tomorrow, but since there's no info on my tracking number yet I think I'm looking at a late tomorrow or Wednesday delivery.

Time to keep refreshing...
[Nexus 7 General] MMcCraryNJ:
July 5th

16 GB

No Accessories

Nothing. No charge on my card. No e-mail with tracking. Nothing updated in Google Play.

Has anyone with an order date of July 5th seen anything?
[Nexus 7 General] miketoasty:
Please stop spreading bull. The website means nothing, other than UPS didn't update their information.
[Nexus 7 General] JimmyHACK:
Not going to feel any sympathy for people with a "scheduled delivery" of today with no package in UPS possession.... You were warned :)
[Nexus 7 General] ynnek63:
haha....i remember that. Saving my cereal boxtops for some toy. It was sheer torture waiting 6 to 8 weeks! running out to the mailbox everyday! lol.
[Nexus 7 General] altimax98:
We have identical orders on the same day.... guess Google decided to ram a lot of us from behind with a splintered ruler
[Nexus 7 General] brizey:
So littletyke is the first one to have an actual scan by UPS?
[Nexus 7 General] zinv:
So i just checked my Tracking number to see if its been updated. It now says i have a label waiting for me. Funny thing is it says it was created on the 10th and scheduled delivery date was the 12th... but its the 16th? lol
[Nexus 7 General] MaxCarnage:
In fairness, that's basically the other side of the same coin. Expectation management is all about ensuring that the customers understand how, when, and why; if Google had managed expectations properly from the get-go (i.e. explaining how they were going to handle shipping, providing a solid street date with expected delivery dates, provided better information about how the retail side was going to work, etc.) then most of the frustration that bubbled in this thread wouldn't have happened, or at least would have been less warranted.

A company can screw up; it happens all the time. The idea is to get out ahead of it with timely information or at least an acknowledgement that they're aware of what's going on and are working on it. Honestly, Google's biggest downfall here has been not getting out information; a lot of what happened, including stores selling early/without Google's knowledge really isn't their fault but they should have gotten the message out that they were working on supporting the Play Store customers and that they were priority number one (as they should be, since that's Google's own retail arm).

They still are leaving international customers in the dark, which is a real shame. They should be working harder to get information out about what's going on right now.
[Nexus 7 General] ynnek63:
Yeah, I think tomorrow is when we'll start seeing posts about people finally getting their new toys. Hope I am wrong though and some come today!
[Nexus 7 General] xarthos:
Check now.. I just got an update:

Ordered 7/2 from Google Play Store 8GIG, Just got the green bar in my tracking info: It's on the way from KY.

Scheduled Delivery Updated To:

Tuesday, 07/17/2012

Approximate Delivery Time:

Approximate Delivery Time

An Approximate Delivery Time is an estimated delivery time. This time is not guaranteed and may vary based on your driver's workload, weather, or traffic conditions.

9:30 AM - 1:30 PM

Last Location:

Louisville, KY, United States, Monday, 07/16/2012
[Nexus 7 General] lawguy:
I finally have real tracking (as opposed to a label being created).

My Nexus in in Louisville and will be delivered tomorrow, on Tuesday.

This is a joke of two day shipping because the label was created on the 12th.

Nice job Google!