yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] jtc42:
I was talking to my dad about it earlier, explained what happened and all he could say was he imagines a fair few people will be finding themselves at the job centre after all this has cleared up...
[Nexus 7 General] Dr Chinnery:
Me. Also ordered on the 28th, but 8GB. Been charged, but no email.
[Nexus 7 General] drdeathley:
I've been wondering, if play uk manage to get all orders up to the 30th June sorted early , do you think they'll start on the next batch or have a break over the weekend? I only ask as I noticed so people who ordered 29th have started receiving order updates.

16gb 5/6 UK
[Nexus 7 General] dazzer1975:
yes mate, if it not out for delivery and showing on tracking as such tomorrow, I'll probably try and find it elsewhere... google can **** off.
[Nexus 7 General] ace9988:
What would that imply if it's at the top of the list?
[Nexus 7 General] drpepe:
I'd like to think someone ought to take responsibility. And I would like to hear something apologetic publicly. As someone mentioned a few hundred pages back, the 'apology' email didn't actually contain an apology...
[Nexus 7 General] dockinj:
In case anyone is interested in the "Mandatory" or "Standard" or "Apology" letter that is being mentioned as sent yesterday you can see it below.

Then the link takes you to the other screenshot below.
[Nexus 7 General] Rossco01:
Looks to me like they are working hard to get all 8gb cleared by Friday (seems they're eating into orders up to 3rd/4th July now). From a 16gb point of view not seen many with confirmations who ordered after 29th so at a guess - and I guess depending on volumes - we should look for early July orders to be processed in next couple of days
[Nexus 7 General] katestar:
Please could someone help me, I am really worried. I got my shipping email for my 16gb ordered on the 28th of june in the UK and when I try to track the shipping number on TNT I get

How do I fix this, is it normal, is something wrong please? I really hope it comes tomorrow. Please could someone help me :)
[Nexus 7 General] maverpix:
From what I understand after speaking with them earlier tonight,all June 16GB pre-orders will be shipped by Friday 20th July,all July pre-orders will be shipped next week
[Nexus 7 General] gbroon:
Depends, they could be waiting on stock being delivered next week. If this is the case then I doubt it.

Sent from my Transformer while the N7 is lost in the Play Store Black Hole.
[Nexus 7 General] shakinginboots:
*Facepalm* This is nuts! I swear, the service reps must be all over the place. I was on hold for an hour, and after I finally got through, the CS told me that I haven't been billed, my order hasn't shipped, and I couldn't cancel it, for no reason X_X.

Worse.shopping.experience.ever.
[Nexus 7 General] ten_fold:
Can hope they are getting to orders for the 8GB on the 3rd, saying that i ordered mine at 4:45am on that date and haven't heard anything yet in regards to a shipping confirmation. So guess i'll either get one in the morning or evening. Of course means i won't get to actually use my nexus until next thursday, thanks google.
[Nexus 7 General] rabhw:
If you're really wanting to cancel, I'd definitely try again. She didn't even mention not being able to cancel before, and suddenly being able to cancel now. She just said "yup let me get that done for you". She did preface it by saying she "might not be able to cancel it, but will do her best". Then she came back to say she can cancel it.
[Nexus 7 General] gbroon:
Wonder if its the number of refused deliveries they have so far thats prompted them to allow cancellations.

Sent from my Transformer while the N7 is lost in the Play Store Black Hole.
[Nexus 7 General] pnnorth:
That's normal if you received the notification recently, mine is the same. I wouldn't bother checking it again until the morning.
[Nexus 7 General] tezoide:
Same here mate, ordered my 16GB on the 29th, got a confirmation email today at around 6am, it's been over 16 hours but my consignment number is still showing "not found".

I think I'm going to wait till tomorrow morning to see if there's any update. If not... I'll get really... really... mad... :mad:
[Nexus 7 General] gbroon:
I think I saw someone saying it seems to work better on the mobile app.

Sent from my Transformer while the N7 is lost in the Play Store Black Hole.
[Nexus 7 General] dockinj:
I wonder if its actually 16G vs 8G cancellations? The indications on the web are that they are making 10% or less margin per unit on the 8G and a more healthy margin per unit on the 16G. If that is true then it would seem to me that Google may allow cancellation on the low profit device, but they do not want to release the guaranteed positive cash flow on the higher profit device.

Either that or more likely the right hand isn't talking to the left, and the left just reached over and slapped the CS agents saying ALLOW CANCELLATIONS YOU NUMB NUTS.
[Nexus 7 General] Mbarland:
Finally got my 16gb with case ordered June 27. It came overnight. I got the shipping notification last night, and this afternoon it was on my step. Looks like the shipping has caught up for the Galaxy Nexus as well, order one of the GSM variety last week and it shipped today overnight.

It's a really nice tablet, worth the wait in the end. The case wasn't worth the delayed shipping, in fact I can't really recommend it. I just hope Google learns from this for their next launch, I'll for sure be thinking twice before pre-ordering from them again!

Hope you all get yours ASAP!
[Nexus 7 General] ptesmoke:
I just canceled my June 30 16gb preorder.. Though I had to call twice first guy wouldn't let me, second guy had no issue cancelling. Also have the confirmation email for cancellation and I got a 16gb from staples an hour ago.

I'm now happy... But not because of the play store!

Also for those of you in North america... Call the 185583nexus number... I waited 3 mins both calls to get a rep!
[Nexus 7 General] SoldierOfCatan:
In the US. Ordered on the 4th. Moved to the top of the play store but no shipping email yet. Hoping I get it tomorrow. Trying to be optimistic.:fingers-crossed:
[Nexus 7 General] bleclair:
So what do you guys think? Google going to play mum and act like the launch went well? Or do something to make up for it?

I'm guessing they'll have no problem saying everything went great because almost all tech sites are just reporting that everything is going swimmingly. I sent a tip to Engadget and Verge about accessories causing delays and early pre-orders being ignored days ago and they weren't too interested.

EDIT: At least Verge replied. I'm not too surprised about Engadget though because I let them know about a major error in their Excite 7.7 review (that it has HDMI, which it does not) and it took them weeks to fix it.
[Nexus 7 General] bewA:
Just to chime in my 10p worth.

UK Order on the 27th & declined, updated card details and reprocessed and accepted on the 29th.

Not heard anything.

On 16th the money for the 8GB one was placed on hold on my account (pending transaction). The order in GP shows completed on the 16th.

No emails at all.

The money is still on hold on my account ready to go out.

Spoke to a CSR a couple of hours a go and he didn't take any details and essentially repeated everything in the emails people where getting and the update page on Google.

It'll arrive eventually but really feeling a bit despondent about the whole thing tbh. The guy said i could refuse delivery and i said that's not the point as i still want it.
[Nexus 7 General] christophersisk:
Ordered 16GB on July 7th

I just got charged!! .. no shipping email, no change in Play Store.. just got a receipt for my PayPal Debit card.
[Nexus 7 General] shakinginboots:
I think you're right. It must be a money thing. I really wanted to cancel this and move on. I hate having that feeling over my head that google has power over my bank account for God knows how long. But I really don't want to be on hold for another hour. Unless google wants to reimburse me for cell minutes too! My goodness.:eek:
[Nexus 7 General] Jonnyn93:
Lord oh mighty, I just got my shipping email. Thanks google, I guess this makes us even.

Hope everyone else gets theirs soon,

Ordered 30th June at 11pm

Dispatch notice and account billed about 10 mins ago.

I'm sure most people will get it by 6:30 tomorrow.
[Nexus 7 General] mirror image:
Has anybody else had no money taken from their account yet had the item ship anyway? It's most bizarre, though I'm obviously not foolish enough to go and spend it.
[Nexus 7 General] Wintermute1:
Just Called Google ... 3rd Time lucky?

On hold for literally 30 seconds this time. Now they say that my June 29 8Gb order, will receive a tracking number -- "some time in the next 24 hours", and that I might have the device "some time on Friday".

I am in Northern Virginia. And will cancel this thing at my credit card company if i don't have it by the Weekend.

Google can argue with Amex. I am done.
[Nexus 7 General] :
does anyone know who it was that sent an email to Google about refunded shipping charge? I would be interested in an update.
[Nexus 7 General] bleclair:
It was me. I'll update on what they say. Normally takes about two days for a reply, so we'll see..
[Nexus 7 General] IncredibleMango:
Ok, so to recap what we know about availability

-GameStop has some Nexus 7s, but cannot sell them until the 12th

-Google Play has sent orders to local distribution centers

-Google Play cannot cancel orders for people who ordered on or before July 1st

-Staples says they will be available at the end of the week

-Office Depot may be getting some

-We all want to get our Nexus 7s ASAP

Anything else to add?
[Nexus 7 General] :
For those of you that are impatiently waiting on their device. I hope the one you receive don't have the issue someone is experiencing:

http://xdaforums.com/showthread.php?t=1762825

The sad state of my Nexus 7 screen...

It would really suck if I have to send my tablet away for a couple more weeks to get fixed...

MB860, CM7.2.0, Faux 026b1 1Ghz
[Nexus 7 General] tech_abbz:
maybe..

I think that would make me cry... Maybe that only happened from the ones from the Google I/O?
[Nexus 7 General] pclov3r:
So what would be the reason for google not to ship them out in the day or so if stores already have shipments of them?
[Nexus 7 General] Banumu:
So everyone has a chance to get it at the same time/day ?
[Nexus 7 General] hawleyncsu:
im going to be super upset if people who ordered from other stores this week gets it before me. I wait (like a dummy) until the 2nd of this month to order. I was told today (I have the picture to prove it) that if you order from Staples online today you will receive it between 7/13-18.
[Nexus 7 General] nickmv:
Mmmhmmm. That's what HP told people about the HP TouchPad. Guess what -- didn't happen for WEEKS.
[Nexus 7 General] wetfeet:
I am ready for my shipping info. When are we getting our toy??
[Nexus 7 General] netiseret:
Sent an angry e-mail to Google talking about the betrayal to their customers that pre-ordered from the Play store if it holds true that B&M stores will be selling the units in less than two days. Also mentioned that they need to provide us with something (refund, credit, etc.) to offset the cost of shipping if they do shaft their consumers like that. Probably won't do anything, but it made me feel better to do it :)
[Nexus 7 General] tech_abbz:
On another thread

On another thread it said that it has been delayed to next week, probably on the 19th then...

Can't find the specific quote, you guys will have to trust me :mad:
[Nexus 7 General] hawleyncsu:
yea I guess you never really know. Here's the conversation with the staples guy

htt p://i49.tiny pic.com/e5i ecn.jpg
[Nexus 7 General] masterofmayhem:
Might it have to do with 4.1.1 being the latest version of android not ready to be OTA to the N7 for some reason?
[Nexus 7 General] ndeer44:
Curious why no one has commented on this
[Nexus 7 General] Hipnado:
Before everyone starts sending angry letters to Google, I just wanted to inform you of one thing -

When I previously pre-ordered Apple products, at least once they pre-shipped them to UPS (or FedEx) distribution centers where they sat until Apple gave them the go-ahead to send them out. That is very possibly what is happening here and it's very possible that everyone will receive them at the same time.

As far as GameStop, I've called two of them in my area and they both told me the same thing - it's been postponed until further notice. Again, I have no idea what this means.
[Nexus 7 General] brianbrain:
Well it's obvious to me that you guys sent such nasty e-mails to Google that they decided the only course of action was to delay the B&M store launches until they could get at least the first batch of Play Store orders delivered. Are you all happy with yourselves? ;)
[Nexus 7 General] jabsys:
I reckon google are waiting so everybody gets them the same day, I doubt B&M are actually going to be selling them in 2 days.
[Nexus 7 General] tech_abbz:
But that was at 2PM, they may have gotten new instructions since then...
[Nexus 7 General] nickmv:
Absolutely.
[Nexus 7 General] pupsin:
Google CS Rep accidentally cancelled my order. Got my order sent to a specialist and got this email :
[Nexus 7 General] gyaku_zuki:
Exactly the same except I ordered 28th. Boo. I wanna know if I need to wait around for it tomorrow, as no one else will be in...
[Nexus 7 General] dudes45:
29th June buddy! :p
[Nexus 7 General] Nordendorf:
I'm pretty much expecting to not get anything despite their 19th shipping statement (US), then calling them on the 19th, and being assured it'll be processed by the 27th

I'm right on the line though. 7/11 order

I want the 2013 nexus phone, but honestly am having second thoughts unless retailers carry it. Here's hoping they are more up front with info for that release
[Nexus 7 General] lostradiant:
I just received a pending charge from Google Checkout Seller and my Nexus 7 moved to the top of my orders and the date changed to July 18th. However, no update on Google Wallet and no shipping email. I ordered a 16GB without a case on July 7th. I'm in the US.
[Nexus 7 General] blue_bullet:
Well I got snookered today by Google. They cancelled my 16gb order of July 4 because I had my physical address on one line and my PO box on the other. Said cannot ship to a PO box. I wrote them back.

To whom it may concern:

What a disappointment. My physical address and my PO box are on separate lines. You cancelled my order of 2 weeks ago at your convenience. I will not order from your business again as you treat customers quite poorly. I talked with your customer service about this and got nowhere. I eliminated the PO box from my shipping address before calling, but service technician and her supervisor both said once order is cancelled it must be reordered (with another 2 week wait). Order could not be reinstated. This is no way to treat customers. You just got yourself some free negative advertising. Google is evil.

I expect no response from Google.
[Nexus 7 General] pedd:
In UK.

Ordered 16gb on 27th. Still no shipping confirmation.

... Still, at least today I was nearest the front door of the office when the Courier arrived, so I got to carry a 16gb Nexus 7 to the lad who sits next to me at work . He ordered his 2 days later than me.

After 40 mins on hold with Google Play this evening, I was assured (but not guaranteed) that mine would be shipped by the end of the week. Oh, and they also promised to 'expedite' my order because I'd phoned in.

... We'll see...
[Nexus 7 General] Metallice:
Google just charged me and my order moved to the top of the play store updated to today's date. No shipping email however.

USA, July 5th, 16GB, no accessories.
[Nexus 7 General] lanwarrior:
Guys, even with the email sent by Google regarding the pre-order update, I believe

Google still cannot confirm on when they can ship order WITH accessories.

From their support website @ http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319:

In the US:

We’ve shipped all

standalone Nexus 7 8GB orders

(e.g.: those without a case, charger or Nexus Q).

By the end of day on July 19

(PDT), we will have

shipped al

l

standalone Nexus 7 16GB orders

placed

through July 11 (PDT)

, and upgraded these orders to overnight shipping. We will process the remaining standalone Nexus 7 16GB orders by the end of next week with overnight shipping.

If you ordered your tablet with a case, charger or Nexus Q, your Nexus 7 will ship this week with overnight shipping, in some cases ahead of the rest of your order. But don’t worry, the rest of your order will be on its way soon.

Notice how they have dates for standalone orders, but

no dates for order with accessories

.

I ordered mine on July 2nd with just charger and as of today, no charges in my credit card. So Google still screwing people that order tablet plus accessories.

What I don't understand is: why not just send the tablet first, and THEN the accessories? It may cost Google more money, but happier customer!
[Nexus 7 General] vkapadia:
Update!

My order just went to the top in my Google Play account. And I have a credit card hold! No shipping number yet...

Hope it gets here tomorrow!!!

______

Ordered on July 6, 9:20AM Pacific, 16GB, no case.

Credit card hold July 18, 3:20PM Pacific. Google Play order moved to top of list.
[Nexus 7 General] DarthSilentBob:
Exact same thing other than July 6th for my order. And I tried to cancel twice this week... Grrr

Sent from my HTC One X using Xparent Blue Tapatalk 2
[Nexus 7 General] m4rk0358:
Isn't that what they're essentially saying here?

"your Nexus 7 will ship this week with overnight shipping,

in some cases ahead of the rest of your order

"
[Nexus 7 General] shakinginboots:
Google is such a troll. I too, just got the money withdrawn from my account. Now to await the shipping email. Who knows, could be days. :eek:

edit: July 6th order. 16GB , No accessories.
[Nexus 7 General] Metallice:
Looks like all of the USA 4/5/6 's are getting charged... still who knows if this means tomorrow or Friday.
[Nexus 7 General] tezoide:
Still the same mate, and it's been over 16 hours... I am going to wait till tomorrow to see if there's any update... Maybe for some reason our devices haven't been scanned yet.
[Nexus 7 General] mikesm1234:
Can't say much for TNT, but here in the states UPS does the same thing. I have entered tracking numbers in the past and it shows up as "no shipping info available" yet the next day or so it shows up at my door. I think there is a delay in the system when it comes to processing the info, but the package is already on the truck out for delivery.
[Nexus 7 General] mirror image:
Yeah, anybody with TNT tracking numbers needn't be concerned if they're showing no activity. I've had mine since 6am this morning and it's still showing zilch 17 hours later, yet chances are it's sitting in a depot not far away for delivery tomorrow. Well, at least I hope so.
[Nexus 7 General] gyaku_zuki:
I just hope that reason isn't "because they're sitting in a warehouse at computer 2000"
[Nexus 7 General] gyaku_zuki:
Incidentally, anyone see the view count on this thread?!? :eek: Must be all the refreshes lol :D
[Nexus 7 General] SLACKER67:
Just got charged. July 6th no accessories to US APO
[Nexus 7 General] lpforte:
Just checked my Amex account and the google play charge is back on pending activity, after having dropped off my credit card completely a few days ago, and it jumped to the top of the list under Google Play's My Orders. Hopefully that means they are actually shipping my unit today. No shipment email or confirmation number as of yet, but I'm excited as this is the first activity I've seen at all since I ordered on the 6th.
[Nexus 7 General] mirror image:
It's quite scary how much I've viewed this thread since last week. I must have contributed thousands of views by now. :eek:
[Nexus 7 General] Havocx23:
Finally some progress :D My account was charged this morning! hopefully that means it shipped today and I'll have it in my hands tomorrow! My Bluetooth keyboard came 3 days ago and my case just arrived today so now there's only one piece of this f'd up puzzle left.
[Nexus 7 General] cse2k:
Somehow watching more and more people getting their orders processed makes me thinks there's not much point to go through the hassle of cancelling my order and get one in the shops. Ordered 7th july, payment updated 9th july. No email, no update, no cc charge, not even the email stating our orders is being delayed from google (UK). Well try not to think and focus on something else (eg. my girlfriend, study etc). Good luck on others! and have fun to those who received theirs, kinda excited to wait mine. It's my first tablet, my first nexus and I'm pretty sure I won't be pre-ordering any hardware from google in near future. But from reviews, well done on the device google.
[Nexus 7 General] mikereidis:
Ratio of views to replies has been roughly 90-100 for a while now.

Currently appears to be about 88:1.

Normally there are supposedly 9-10 lurkers for every poster, but may be twice as much on a fast thread such as this.

Refresh to poster/lurker ratio. I dunno. :)
[Nexus 7 General] christophersisk:
Same thing here.. Pending charge, moved to top of Play, no change in Wallet, no shipping email. 16GB, July 7th - TN, USA
[Nexus 7 General] Stromos:
Okay people kept saying 10 dollars with google wallet but google wallet says its not available for this device.....
[Nexus 7 General] mikereidis:
Life is easier when the Nexus comes to you instead of the mountain to Mohammed or whatever.

And the anger tends to fade when we are "blessed" with the shipping email.

And the possible reports of more problems on B&M store devices dissuades a bit too.
[Nexus 7 General] devo999:
For the Canadian 16GB orders... Apparently they will ship out early next week with overnight shipping. yeah!:rolleyes: Almost 4 weeks after order. Congrats Google on such great organization on this release.
[Nexus 7 General] mirror image:
I've held off on torturing myself by watching Nexus 7 videos on YouTube for far too long. Now it can begin.
[Nexus 7 General] ckl_88:
overnight shipping? How do you know?
[Nexus 7 General] kharnage:
Just got a pending charge but no email yet, do you all know how long the email will take? (7/8 16gb NY)
[Nexus 7 General] mikereidis:
I've heard if you already got $10 in the past on your account, you can't get it again. Need a new account for subsequent bonuses.

It's a one-time one bonus per customer thing.

Alternatively, Wallet doesn't support many countries, should you have ever set your country to Antarctica etc.
[Nexus 7 General] Plexicle:
Just charged 15 minutes ago.

Device moved to the top of the list at the same time.

2x 16GB ordered on the 5th. No accessories. USA.
[Nexus 7 General] ddialogue:
Will the miracles never cease??

Google just charged my CC and bumped my order to the top of the Play Store. Progress indeed! (and about time, too!)

6/28 16gb + case
[Nexus 7 General] dolfin61:
My order progress

Canada, 16gb, ordered 9:28pm PST 06/27. Received the usual email yesterday advising of the 1-2 week delay.

Just got off phone w/ Google rep (who sounded flustered, young, and tired). While on hold, my Play - My Orders listing flipped from June 27 to July 18. I asked him the significance of this and was told that means Google re-authorized my cc so I take that as progress. He claims it will ship "soon" and that it shouldn't take 5 days to get to Vancouver area from Kentucky.

I asked about brokerage fees (he didn't know) and also about whether shipping refunds were being contemplated considering it will take ~4 weeks (at 3 weeks today). No hat tips from him on that one....still hoping for some form of compensation.

Ah well, the wait continues here in Canada for the 16gb. Frustrating.
[Nexus 7 General] bleclair:
Congrats!

I'm not getting my hopes too high though... Seen some people get charged days before the order actually ships.
[Nexus 7 General] altimax98:
Google Wallet hasn't been changed yet.. but I was charged pending today finally :-) 7/5 US 16GB... seems like they finally got us 5th'ers