yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] excise:
I finally saw some activity on my order! My Nexus and case have now moved to the top of my Play Orders list and the available funds in my account have dropped by an appropriate amount. Still no email from Google (beyond the mass email last night with the revised shipping timeframes) or anything showing in MyUPS but I can't wait for it to get here. Too bad I'm going out of town tomorrow morning and won't be back until late Monday but I suppose that means it should be waiting for me when I return.

Order date: Jun 27, 2012 2:14 PM EDT

Model: 16GB (with case)
[Nexus 7 General] DagsJT:
6th July? The latest from Google says it'll be shipped next week. Only orders out by 20th July are orders that were placed in June.
[Nexus 7 General] vidanay:
Added mine (Chicago, USA)
[Nexus 7 General] rushter:
All 10 of you? Lol.
[Nexus 7 General] Entwane:
I've just called GP regarding the UPS Standard shipping in Canada instead of 2 Days shipping and got a refund easily. Had to wait an hour to get a line... I've also asked about the brokerage fees and the rep didn't seem to be aware of the situation on this point. I hope since I've already paid taxes on my purchase, I won't have to pay more.
[Nexus 7 General] danielsf:
I'm in the same boat as you, ordered on the morning of the 28th of June. Never ordering hardware from the play store again.
[Nexus 7 General] Nuclearcodes:
"All Nexus 7 8GB orders will ship by July 20" I got this in an email!
[Nexus 7 General] havok123:
ordered 8GB 27 June 2012 19:55:58 UTC+1 , no shipping email yet

I live in Leicester, so hoping it makes it my way via TNT
[Nexus 7 General] DagsJT:
Ah 8GB, sorry I thought you meant 16GB for some reason.
[Nexus 7 General] xilefian:
Reposting:

Fill in the two spreadsheets if you have not received your order still, here's one of them https://docs.google.com/spreadsheet/ccc?key=0AmUC3BKQwXt9dFNGUGZfTVJ0ZmxiVVFSRzhYY3o3ZUE

Still all quiet here

- 16GB UK 27th
[Nexus 7 General] alexjzim:
got my confirmation email at 4:30am, currently ups shows out for delivery.

looks like google came through with their recent promise of overnight shipping

ordered 6/27

16gb w/ case

NY, USA

i feel for all you canadians :(
[Nexus 7 General] jmcging:
16G, both accessories here and zilch. Saw a few 16G and case folks announce out for delivery. Guess the charger is f'ing things up now.
[Nexus 7 General] Namtaru:
Nope,

Order date: Jul 17, 2012 12:13 AM EDT
[Nexus 7 General] Nuclearcodes:
Sorry, my mistake for not saying which model...
[Nexus 7 General] Solange82200:
What are you talking about? How is there no difference? The tablet that shipped to the late orders could have been shipped to those still waiting weeks. Considering all the people who have said they go theirs so soon, I bet many of the people waiting weeks would have theirs already. You don't see the difference here from that and walking into pcworld? Everyone else here gets it, its not that hard.
[Nexus 7 General] aliburns:
If Google ran a pub :

1) Serve the person who just walked in through the door asking for a swift half.

2) Randomly serve those up at the bar who only fancy a half.

3) Randomly serve those who want a pint who got there after the first customers arrived.

4) Refuse to serve anybody wanting a bag of crisps with their pints.

5) Call time before the people first at the bar have been given their pints.

6) Hope nobody notices the cellar man laced the keg with Gordon's.
[Nexus 7 General] qwerp_:
yeah, the driver returned...!!!!
[Nexus 7 General] Montaberne:
ffs... now I don't have Google to hate, UPS is just making my package wait around without nobody picking it up to continue it's course.

It's been more than 2 hours without moving. All the tracking I'm seeing shows 30 min to 1 hour max of wait inside a station :(

I should just stop caring until I receive it but I just can't... I'm going mad.
[Nexus 7 General] siewkaiyek:
i wonder if google would refund the shipping charges to the canadians automatically (best if with email notifications) or its gonna suck so much if we have to call them up personally :(
[Nexus 7 General] Montaberne:
Ah! No chance... we will have to waste time for it.
[Nexus 7 General] bleclair:
Still want a t-shirt

Nexus 7 Post-order June 2012

NEVER FORGET

:laugh:
[Nexus 7 General] codedreamer8:
Nice 1 :)
[Nexus 7 General] emptybee:
Nailed it, that's exactly what it feels like! Then you begin to think maybe I should have gone to that expensive (Genius) bar down the road, yeah it's a bit iPretentious but at least I'll get served...
[Nexus 7 General] ibopm:
So you're going to get the N7 with free shipping? If so, I'm going to do this too!!!

Yeah, that's why I started my other thread here. I was thinking maybe we can petition Google together as a group of discontent Canadians.
[Nexus 7 General] MarkyMark8609:
So now the card authorisation that was applied Monday (I ordered 28/6) has disappeared back off of my account.

Wtf is going on???
[Nexus 7 General] siewkaiyek:
not sure if that would help tho :( but hopefully they would realize the discontent of the canadians after a number of people calling them up for shipping charges refund :fingers-crossed:
[Nexus 7 General] mparack:
Ironically, this launch epitomizes everything that is flawed with Android in my opinion. Fragmentation, chaos, lack of co-ordination, lack of attention to detail. Not flaming Android as I still prefer it over iOS, but there are some things which Apple does well, and launches is one of them.
[Nexus 7 General] baggy247:
[UK] Just got through to Google Play support after an hour and 15 minutes on hold! Though I haven't had any email confirmation he confirmed that my 27th June order was shipped on the 16th and should be arriving today, if not early tomorrow.

He also said that if it does come tomorrow to ring back and they can put me on with a "shipping specialist" to talk about possibly getting shipping refunded.
[Nexus 7 General] Entwane:
Well, haven't seen my money back yet, but the rep told me I would get a full refund of the shipping charges :fingers-crossed:
[Nexus 7 General] jeepinmike:
"I ordered a Nexus 7 on June 27th, and I didn't even get a stupid t-shirt"
[Nexus 7 General] soulbladeuk:
Ok called this morning. Spoke to a supervisor. He agreed that they will refund shipping. Also said this was going to a specialist, email confirming this below. But been 5 hours later no response from so called specialist.

"Thank you for contacting Google. It was a pleasure getting to speak with you today. As promised, I've forwarded your case to a specialist to begin working to resolve your issue as soon as possible.

In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email. Your responses will automatically go to the specialist working on your case.

Thanks again for your patience and understanding.

Best Regards,

Wade The Google Play Team"
[Nexus 7 General] ibopm:
This has absolutely NOTHING to do with Android as an operating system. Probably no one on the freaking Android team has their hand on the logistics of these sales. This is simply Google's lack of experience in handling direct-to-customer sales.
[Nexus 7 General] MaxNXS:
7) Doesn't serve Canadians unless they order only half a pint
[Nexus 7 General] asymkowick:
yay

i love the idea of updating stores but the new Play Store seems ....just like the old one. Magazines? Does anyone actually read these on devices?
[Nexus 7 General] tech_abbz:
But..

But the tablet is the same, regardless of where you bought it from, so everyone would get the updates at the same time... Right?
[Nexus 7 General] xueJ:
At the play store page, the shipping date has changed to "ship in 1 - 2 weeks" rather than the 2-3 weeks now
[Nexus 7 General] BaconStep:
we know damnit
[Nexus 7 General] Hemidroids:
Google Play only charged me 93 cents in Tax. If I buy it at Gamestop or Staples it would be about $16. I saved a few bucks with the Google Play $13 shipping.
[Nexus 7 General] bleclair:
If for some crazy reason they are available at a local store a day or two before you receive your Google pre-order, you can always refuse the shipment.

And even if it's delivered, as long as you don't open the box you can return it to the shipping provider within 5 days and have it shipped back.

This is all according to an e-mail from Google.

"If the package is successfully delivered in spite of the delivery refusal

note on your door, you can still refuse delivery of unopened packages

within 5 days of delivery. To do so, contact our shipping provider

directly to schedule a pick up of your package. Make sure to let them know

that the pickup is specifically because you're refusing delivery.

IMPORTANT: Don't open the package. Our shipping provider will not allow

refusal of delivery for opened packages."
[Nexus 7 General] bucwylde23:
Please tell me this is just a troll post. This has been posted probably 50 times in this thread already.
[Nexus 7 General] SupaDupaFly24:
Take your tardy slip and have a seat please..
[Nexus 7 General] pclov3r:
If they aren't shipped out today and shipped tomorrow it will have to be one day shipping to get them.

If I don't get mine by the 12th and retail stores have them I will be very pissed and will want a refund of the shipping charge at-least.

If this do this they will have ALOT of pissed people.
[Nexus 7 General] qoncept:
Question: What's worse than waiting a couple weeks for a new tablet to ship?

Answer: Reading through this thread in an attempt to find actual information. (Wish I could find a better source)

The advantage to buying the tablet in the Play Store is the BS sense of entitlement it gives you. Who ever claimed there was any additional incentive to order direct? Why would they care? The more they can ship to 3rd party vendors, the less orders they have to fulfill. And no one cares that your feelings are hurt.
[Nexus 7 General] razball:
Finally got through to Google rep and just got off with him he said all the devices are ready from shipping and they should be shipping soon.

I asked like this week and he said I don't have a definite answer on which day cause I feel he could lose his job for saying.

But he did say this is in the 2 week time frame especially tomorrow. *crosses fingers*
[Nexus 7 General] bleclair:
You're complaining about no one posting actual information and then you post no actual information? :p

I think people aren't expecting anything special; just that they didn't expect other places to receive stock before people who pre-ordered.
[Nexus 7 General] Outrager:
You mean like this? https://twitter.com/needadebitcard
[Nexus 7 General] TedT100:
Any chance ASUS would have any info?
[Nexus 7 General] feynman.jr:
As you said, I really think google just put the pre-order to get some benefits. I expected it to ship fast, so people would trust on google play for future google devices. I am pretty sure, if there is any Nexus 10, or a new cell phone, no one will pre order it from google. Or at least no one do it as soon as they announce it.
[Nexus 7 General] MaxCarnage:
Oh my lord...there's no help for some people.
[Nexus 7 General] pclov3r:
The day or two will determine that.
[Nexus 7 General] :
asked 3 pages ago no reply

Would it be better to order it from EBUYER or from Google Directly

talking about the 16GB model

Ebuyer saying expected on 19th and next day and you know what Google is saying
[Nexus 7 General] razball:
If I were you I'd go with ebuyer if they gave you a legit time expected.
[Nexus 7 General] aliburns:
Sounds similar to me, UK 16Gb 27/6, sweet FA bar standard apology. But two-day delivery definitely today so if you don't get it today then shipping should be refunded, not if not delivered by 3rd day. Also if it says Gordon House on your package remember to report missing place name at your home address on Google Maps.
[Nexus 7 General] jeepinmike:
No, they just don't have Labatt's on tap..... :p
[Nexus 7 General] theanand:
Might be kind of late, but has anyone else received an email like below yest. night?
[Nexus 7 General] bpwook:
16gb, 1st July at Currys. London, UK.

Currys just emailed me that mine is shipped via royal mail tracked with tracking #.

I think I can get it by 21st, hopefully 20th as Royal mail tracked took 2-3 days.

I hoped I can get it today. :(
[Nexus 7 General] mgymnop:
No worries. I got a shipping email and I will get my Nexus 7 today without that my credit card got charged yet. The CC charge is not an indicator for shipping. If you get a shipping email from GP then you know you will get your nexus soon.
[Nexus 7 General] hopscotchjunkie:
I'm finding it very hard to believe that there's a "shipping specialist" anywhere in Google's offices.
[Nexus 7 General] Exino:
I guess if that's the case, Google really sucks at their job, as they can't handle 10 orders.
[Nexus 7 General] jeepinmike:
Newly appointed, sits in the basement with his stapler.
[Nexus 7 General] chrisjm00:
But due to a payroll error, somehow gets a check.
[Nexus 7 General] iucidium:
Emails tomorrow hopefully June Crew, brapp
[Nexus 7 General] bleclair:
Has threatened to burn down the building.
[Nexus 7 General] jeepinmike:
That's the guy.
[Nexus 7 General] chrisjm00:
**** just got serious, the building is on fire.
[Nexus 7 General] foxorroxors:
erg, can someone drop me the Google customer support number for UK, plz....
[Nexus 7 General] TPizzle:
So I got charged yesterday at around evening (7PM) and it is now morning where I am at 10AM with no shipping or google play store update (other than the Nexus 7 moving up to July 17th). My discover card online still has the charge status as "Processing", is this normal because usually I get charged right away with my card and I don't see this processing thing ever. I ordered a 16GB on the 27th BTW and this is the second charge, but something tells me its another pre-authorization charge.
[Nexus 7 General] nutley:
0800 328 6081
[Nexus 7 General] elias0441:
I'm loving google's overnight shipping :good:

shipped midnight, arrived within 12 hours :p

too bad I have an exam and will be stuck in school for the next 10 hours :eek:

Flint, MI, United States	07/18/2012	8:04 A.M.	Out For Delivery

07/18/2012	7:42 A.M.	Arrival Scan

Lansing, MI, United States	07/18/2012	6:40 A.M.	Departure Scan

07/18/2012	5:23 A.M.	Arrival Scan

Louisville, KY, United States	07/18/2012	4:13 A.M.	Departure Scan

07/18/2012	12:30 A.M.	Origin Scan
[Nexus 7 General] Eric_Eric_Eric:
Finally got the "shipped" email. 16GB with case (not sure if the case is coming at the same time or not) in the U.S. UPS says it is already out for delivery. :)

If it had been any later than tomorrow, I would have been furious. I can't wait to start messing with this thing.

Anybody in the U.S. still waiting for the email?
[Nexus 7 General] bleclair:
WE DON'T NEED NO WATER

LET THE..

sorry. :eek:
[Nexus 7 General] SchuMarker:
Great! Mind if I post this elsewhere?
[Nexus 7 General] bologdl:
This is what I woke up to today but I will be refusing it as Google gave me no advance notice that it was shipping and arriving today. I was lucky enough to get a Nexus 16gb Tablet at Staples yesterday they received a shippment before my own shippment of 06/27. Google PlayStore shipping really sucks. Note is on the door telling the UPS driver to send it back.That in itself is crazy I was unable to cancel it and now Google paid for over night shippment they really need to use Amazon for a distribution center.

Purchased from:

Google Inc.

1600 Amphitheatre Parkway

Mountain View CA 94043

UNITED STATES

855 836-3987

Ship to:

David L Bologna

UNITED STATES

Hello David ,

You have successfully updated your payment information, and Google Inc. is now processing your order.

Order date: Jun 27, 2012 2:04 PM PDT

Google order number: - Google Inc. Order #

Shipping Status Qty Item Price

Shipped 1 Nexus 7 (16GB) - The first tablet from Google. Thin, light, and designed for Google Play.

1 Nexus 7 Cover (Dark Grey) - Protect your device with the soft, lightweight, matte-finish travel case made...
[Nexus 7 General] jeepinmike:
Exact same situation here. I am just hoping what the Google CSRs told me about packages being delivered before shipping notice goes out is true!!!
[Nexus 7 General] id10terrordfw:
Conversely, if Apple ran a pub:

1. The queue outside stretches around the block.

2. You finally get in and order a pint, they give you a shot of Vodka.

3. You see the pub across the street serving what people actually want, they add it to the menu two years later but still only serve you Vodka.

4. That shot of Vodka costs 10 times more than it would anywhere else.

5. The shot glasses are made of the stunt glass so it shatters all the time before you can finish that shot.

6. Their profit margin is massive and they crap all over their low level employees who tend to worship management as the second coming.

(6. is because I worked there. And it is a damn sad fact.)
[Nexus 7 General] jtc42:
I'm hopeful but not confident...
[Nexus 7 General] chazman1117:
I ordered on June 28, 7:30 AM - pending charge on my Discover around 7 PM last night. ( 16 GB and case)

No shipping email, no change to transaction in Wallet.....
[Nexus 7 General] Seihaku:
I placed my order on Monday, and have had that annoying pending charge on my CC since almost immediately after placing the order. I hate that crap, either charge me or don't, don't lock up my funds with some stupid middle ground.
[Nexus 7 General] iucidium:
They will be on our doorstops etc on the 20th in the UK all 8GB. Overnight delivery too
[Nexus 7 General] xilefian:
I've now read about 3 cases where people have had no confirmation emails but their nexus 7 had been shipped, and two of those cases received their's today!

This is really silly.

Got nearly 50 people down on this now:

https://docs.google.com/spreadsheet/ccc?key=0AmUC3BKQwXt9dFNGUGZfTVJ0ZmxiVVFSRzhYY3o3ZUE#gid=0
[Nexus 7 General] jeepinmike:
I am seriously starting to wonder if they are doing this just to show some movement on orders to appease us. Until they charge your card, I don't think anything is really happening, but I hope I am wrong!
[Nexus 7 General] Northernmost:
FWIW, within 12 hours of receiving the shipping email my one was in Aberdeen. So when you get the email you shouldn't have long to wait. But don't quote me on that ;)
[Nexus 7 General] SchuMarker:
Can I repost elsewhere?
[Nexus 7 General] short/y:
Silly-con Valley

Nexus 7 16GB w/ case

Ordered: June 27, 2012 11:04:34 AM UTC-7

Received shipping email late last night. Looks like both the case and the Nexus 7 are in the same box

UPS indicates it arrived in Oakland at about 4AM local time and left there at 5:30, presumably for one of the San Jose/Sunnyvale/Silly-con Valley hubs.

I'm assuming it will be delivered today.

Play store orders and settings shows it at the top now. Oddly enough my card doesn't show any charge but it may just be that Citi's too busy hiding money to show me any changes.
[Nexus 7 General] Seihaku:
I find Citi to be the worst with Temp Authorizations, Capital One showed it almost instantly and Chase is similarly quick.

I also don't think the Temp Authorization means anything, who knows when I'll actually get my tab, I'm not expecting it until the second week of August.
[Nexus 7 General] jeepinmike:
2 Google different CSRs told me this is happening.....really did not make me feel any better.
[Nexus 7 General] Moohbear:
Torontonian here,

Ordered a 16GB Nexus 7 on June 27th, order completed on June 28th. As of July 17th:

-No update on Google Play

-No update on Google Wallet

-No e-mail

-No charge on CC

E-mailed Google Canada twice to request change of shipping address, no reply. Called, nobody picked up the phone.

Yesterday, I've seen on this thread that Canada Computers was carrying the tablet. Called the store down the street (Spadina&College). 20 minutes later, I was walking out the shop with a Nexus 7 in my hands. Later that night, got an automated e-mail from Google informing me my order was delayed 1-2 weeks... What The Hell GOOGLE!

Anyway, I got my toy and now I'm trying to cancel that order and the unnecessary shipping charges ($20+tax!).
[Nexus 7 General] foxorroxors:
thanks a lot matey!
[Nexus 7 General] Exino:
I tried the same deal last night, they won't process your cancellations. They told me to reject the UPS package, once it gets back to them, it'll take up to 14 days to process your refund. Same deal here, I can go buy it in the store no problem, up to 5 weeks delivery for June orders...ridiculous. Also, the 2-day shipping is actually 3-5 day UPS Standard, and people are not pleased about that either, as you might imagine.
[Nexus 7 General] ten_fold:
Aye thanks, not sure how long i can put up with this hold music though. 10 minutes and im already wanting to throw the phone out the window.
[Nexus 7 General] xilefian:
https://docs.google.com/spreadsheet/ccc?key=0AmUC3BKQwXt9dFNGUGZfTVJ0ZmxiVVFSRzhYY3o3ZUE#gid=0

Go for it.

(Damn, more GMail spam sending my heart rate up for nothing!)

- 16GB UK 27th
[Nexus 7 General] bleclair:
Doesn't help they play a five minute clip over and over... (At least on the US side.)

Trying to break down your defenses and get you to hang up, I suppose. :laugh:
[Nexus 7 General] Exino:
Refund shipping petition someone made: http://www.change.org/petitions/goo...s-7-purchases-made-through-google-play-store#

(This doesn't apply to the US shipments that were upgraded to next-morning delivery, naturally - however for everyone who was _downgraded_ to UPS Standard shipping (ie. all of Canada)).
[Nexus 7 General] ten_fold:
Yup, same loop. Obviously you are correct, see if they can chase me off before i get to speaking to someone.
[Nexus 7 General] chrisjm00:
I just got my tablet at work. My productivity is down the drain. Instead of sending the tablets back though, sell them to someone who wasn't fortunate enough to get one from a local store, or who is STILL waiting on their order to ship.
[Nexus 7 General] rowanparker:
To the people refusing delivery, you any idea if they refund delivery too? I don't know why they would, just asking!
[Nexus 7 General] SchuMarker:
At this point my productivity would go up! There's a few little jobs I could get done on my N7 instead of refreshing two forums, my CC and Play account.
[Nexus 7 General] casbar12:
Yep. Mine appears to be Out for Delivery right now. The wait is just about over. Going to get it exactly 3 weeks after I ordered it.
[Nexus 7 General] nigelw:
I was told by Google that refusing delivery will mean you get a full refund including shipping charges

Sent from my Galaxy Nexus
[Nexus 7 General] chosen14u:
Just got off the phone with Google after holding an hour, they looked up my account and told me it was suppose to be 2 days shipping, not standard shipping- they advised me to contact UPS.

I contacted UPS, and they advised since it's already being shipped they cannot change anything, also that my shipment is part of a large shipment, which is common practice. But it would have been Google/Asus who choose standard shipping vs 2 day shipping and that any refund would have to come from Google.

FANTASTIC! BS.... lol
[Nexus 7 General] Evo_Shift:
Well I ordered on June 27, 11:32cst and only ordered the 16GB tablet. I FINALLY received my shipping email at 2:35 this morning. I was delighted to actually track it when I woke up and see this. I figured I would see the label shipped screen for an entire day or something. UPS worked fast once they actually got the package.
[Nexus 7 General] jotei66:
Can now understand its sooo popular, this IS the hottest thing in 2012... whoo Apple you have your work cut out on this one, the price for this amazing piece of kit is fantastic .. happy bunny playing with my partners, just wish mine would get sorted, but aint complaining.. got this one to play with ;)
[Nexus 7 General] towelieee22:
any of the tech sites reporting on this botched launch yet? I haven't seen it anywhere. I know someone said they sent engadget an email yesterday. We should see if we can get it out there. Light a fire under google's ass and maybe we can get some extra PS credit as compensation for this bull.