yashsingh1/xdaforums huggingface dataset:
[Asus Transformer TF700] phonic:
Then give everyone off for the holiday.

My point wasn't that they should make everyone work. My point was that they should give their current customers as much support as their new ones. If they want to go to a skeleton crew, at least allow existing customers to reach someone as well. It's called good customer service.

I used to run support operations for a company (just got promoted out of that god awful position), and I can tell you right now that customer service (for existing customers) was always prioritized over new sales. It's how you keep the customers you have.

Too many companies in this day and age couldn't give a rats ass about you after they take your money.

---------- Post added at 02:46 PM ---------- Previous post was at 02:44 PM ----------

Who had 1100? J&R or Google? If Google, I'm absolutely shocked that they only have 1100. I would have bet 11,000+.
[Asus Transformer TF700] reddyxda:
---------- Post added at 02:46 PM ---------- Previous post was at 02:44 PM ----------

[/COLOR]

Who had 1100? J&R or Google? If Google, I'm absolutely shocked that they only have 1100. I would have bet 11,000+.[/QUOTE]

JR.
[Asus Transformer TF700] phonic:
I didn't even know J&R was selling the Nexus 7. I thought it was a Google only preorder (and Gamestop). Ok, 1100 makes more sense for them. I imagine Google's order count is in the thousands or tens of thousands.
[Asus Transformer TF700] reddyxda:
I did not either. When I called to pre-order the infinity. I initially asked for the Asus tablet that could be pre-ordered. The salesman thought I was asking for the nexus 7. That's how I found out.
[Asus Transformer TF700] phonic:
Woohoo!

Just got off the phone with a very nice lady over at J&R. She took $15 off the price of my Infinity! The system wouldn't let her apply the coupon for some reason, so she just discounted the tablet directly. The total (with overnight shipping) is now only $496.

SO, I got $20 off ($5 + $15 coupons), plus 5% cash back from Discover, which should drop the final price down to about $470 (~$453 + $17)!

I paid the extra $17 for faster shipping, but I think it's worth it. I don't want to wait any longer than I have to.
[Asus Transformer TF700] reddyxda:
You know, customer service reps at J&R seem very friendly and helpful (both times I called). Seems like you had the same experience.
[Asus Transformer TF700] KilerG:
If it comes out around the 16th, I'm hoping I can just walk into a store and buy the tablet outright. I'm not at home, so mailing it could be bad, I might get it here in Florida before or after I get back...I'm not willing to bank on that.
[Asus Transformer TF700] bleclair:
Not having more places to preorder and lack of updates makes me wonder if Asus is going to make the rumored July 16th release date...

Anyone think they might have moved the date due to the Nexus 7 release? Of course, they are both made by Asus and really aren't competing with each other.
[Asus Transformer TF700] KilerG:
No one can be sure at this point...but I would suppose that the Nexus 7 would have priority.
[Asus Transformer TF700] bleclair:
I forgot, Asus can't release the Infinity until it announces its successor. :laugh:

Transformer Infinity Plus, Retina-level resolution screen, 2 gb RAM w/ Key Lime Pie installed. ;)
[Asus Transformer TF700] phonic:
I agree that the Nexus 7 will have priority over the Infinity. You can't blame Asus for that either, since failing to deliver as promised to Google will make Google look bad to it's customers, and could damage future relations between the two companies. If Asus has to pick the lesser of two evils, I believe we will be SOL.

However, that doesn't mean that they should be excused for not meeting their promises to their own direct customers. If you promise X and Y and don't deliver on one, it means you either lied or couldn't do what you said you could.

But all of this is conjecture right now.

Also, remember, it's scheduled to be released THE WEEK OF 7/16, not the day of. As of right now, there is no info to dispute this, but the pushback of other region release dates does have me concerned.
[Asus Transformer TF700] bleclair:
Yeah, the poor Aussies got a delay AND a price hike.

http://www.goodgearguide.com.au/article/429551/asus_delays_transformer_pad_infinity_raises_price/
[Asus Transformer TF700] phonic:
Yup, and Spain just got a delay notification today too. No ETA, just a "don't call us, we'll call you" message.
[Asus Transformer TF700] KilerG:
I haven't heard anything official about the week of 7/16, the official announcement said "Mid-July." Which is the week of the 16th of course lol, so I'm just going to believe that is when we'll be seeing it hitting stores.
[Asus Transformer TF700] phonic:
This doesn't look good... I just got this email from J&R:

I'm hoping that this was just some automated response to all orders that haven't shipped out in X days and it doesn't indicate that the shipment just got delayed even more. :crying:

---------- Post added at 11:42 PM ---------- Previous post was at 11:40 PM ----------

ACK! The website now says "Back Ordered" for my order.
[Asus Transformer TF700] mdemons12:
i would just love to find somewhere that would ship to Australia
[Asus Transformer TF700] timrock:
I got this also. For my dock as well.

Sent from my Xoom using Xparent Red Tapatalk 2
[Asus Transformer TF700] phonic:
They do say that this is irrelevant for pre-orders, but with all the recent delays and price hikes in other regions, I am concerned that this is just going to result in a real delay.
[Asus Transformer TF700] Disco180:
I called J&R about my pre-order after reading what's posted because I didn't receive an E-mail and was told that my pre-order is still valid and will receive it as soon as its available. Checked my order status online and it still says awaiting shipment no backorder. I was told pre order was taken down because they are over first shipment quantity.
[Asus Transformer TF700] phonic:
I just spoke to a CSR @ J&R. She said whether you received the email or not, everyone is in the same boat. They have no idea when it will be in-stock, and the orders will be processed in a first-come first-serve fashion after they receive inventory.

She also said that until they have inventory to allocate, there is no way for any J&R employee to say who is good to go and who is SOL.

Lastly, she said that the the "back ordered" email was most likely an automated process that gets triggered based on how long your order has been sitting idle. As such, the people are getting THOSE in the order in which they placed their online orders. So if you haven't gotten one yet, you probably placed your order after the ones that have. Looking up my emails, I see that I placed my order on 6/29 and got the back ordered email on 7/6 (a week later).
[Asus Transformer TF700] hashish16:
There are services that do this for a fee. I've never used one, but someone who ordered something from me on ebay did. I forget the name but you can google something like virtual u.s. address.
[Asus Transformer TF700] OriginalDarxide:
w3.abt.com/product/62627/ASUS-TF700TB1CG dot html

Too n00b to post links apparently

Another pre-order popped up. Can't speak to their reputation either way though and they don't ship to Canada it seems.
[Asus Transformer TF700] acdcking12345:
Not sure I would trust them either. I have never heard of them.
[Asus Transformer TF700] brucewilsonpa:
I have purchased from them -- they're as reputable and reliable as most internet sales sites -- note their return policy for computers is 15 days and a restocking fee is likely. They are listing the 32G model though -- http://www.abt.com/product/62627/ASUS-TF700TB1CG.html

and they state "backordered 7 to 10 days" not "preorder", so it appears the Infinity will be shipping next week (July 16-20) -- BTW B&H Photo also has the Infinity listed but as a "new product not available yet" -- http://www.bhphotovideo.com/bnh/controller/home?Q=&O=&N=4291626238+4229247068&ci=1&A=endecaSearch
[Asus Transformer TF700] acdcking12345:
Ok, I went ahead and ordered from ABT. I hope I get it before I am dead..:laugh:
[Asus Transformer TF700] Beknatok:
Abt is the bomb. They're based in Chicago & very well known here. Been around for decades. I use them for appliances.
[Asus Transformer TF700] acdcking12345:
Well, the status on order says all done being processed and moving to shipping dept. Now the long wait. :-(
[Asus Transformer TF700] phonic:
And where exactly did you order yours at?
[Asus Transformer TF700] acdcking12345:
Here:

http://www.abt.com/product/62629/ASUS-TF700TB1GR.html
[Asus Transformer TF700] phonic:
Ah. I was afraid you meant J&R (where mine is still 'Back Ordered'). I am 95% close to canceling my order until the reviews are in about whether these issues are HW or SW related. I got scared that they started prep'ing for shipment already. I should probably cancel mine tonight.
[Asus Transformer TF700] acdcking12345:
I dont see either of the current "issues" issues.

I dont use the camera at all, and I dont normally multi task on the tablets anyway. So I wont probably even notice this IO crap...

But I still think this wont ship for a long time yet...Sucks, but Ill wait it out..
[Asus Transformer TF700] phonic:
Possibly. I already have a tablet (Samsung Galaxy Tab 8.9) and was looking to possibly upgrade. I'm happy with the 8.9 (and personally prefer that size), but I was looking for something with more power and expandable storage (outside of an external adapter), and wanted to get a "top of the line" tablet that was as close to 'perfect' as possible. Unfortunately, based on the feedback so far, I'm concerned that this isn't the case here.
[Asus Transformer TF700] opentoe:
I remember Gary Key said it would be released end of June. Has everyone forgotten that? Just making a point that any "release date" or any date that is thrown out there doesn't really mean anything.
[Asus Transformer TF700] KilerG:
I'm expecting next week or the week after. They said mid-July, so next week is just that...
[Asus Transformer TF700] reluttr:
This is what I am thinking, Gary Key probably threw out a rough guess the first time. The second time "week of the 16th" was handed down to the press from asus themselfs and was probably a much more accurate release estimate.
[Asus Transformer TF700] vtomadness:
ordered from abt.com yesterday 10am EST. Said sent to warehouse for shipping yesterday, changed to backordered today. I hope ASUS can have their FIRST successful device launch this time. Doubtful, but I hope so.
[Asus Transformer TF700] acdcking12345:
I talked to a customer service lady this morning, because it came up as waiting for scheduling.

It was only because my billing was different than the shipping. But she also told me that this item was not in stock and they are waiting for it.

Sigh. This is going to be a long and crappy wait..
[Asus Transformer TF700] ajdisse:
Liekwise on the billing & shipping address, likewise on the wait. I'm sure Amazon will be swamped when they eventually list it, so I've gone for ABT in the hope that they'll be able to meet demand for a smaller customer base (recognising they'll receive smaller allocation).

Went for the 32Gb model, champagne with a keybaord, although if it came to the crunch I don't care about colour or the keyboard - and would probably go for a 64Gb model if I had to!

I'm hopeful it'll be shipped next week....
[Asus Transformer TF700] acdcking12345:
I went with the 32 GB grey one myself. Never have used the dock with any of my other TF's...I have always preferred it to be used just as a Tab.

I sure hope I do get it soon. I really miss having one..
[Asus Transformer TF700] smoshua:
PREORDED & WAITING

I have my TF700 champagne 32GB w/no-dock pre-ordered from J&R. I am so close, but now it seems even further away than when the release date was not yet announced!

I am really going to strongly attempt to root my Nexus S 4G d720 again today, and hopefully I will have less problems than before.

Yes, I am still a NOOB. :-!
[Asus Transformer TF700] amd1979:
Another pre-order available at Adorama.com
[Asus Transformer TF700] acdcking12345:
Well, I cancelled my Tf700 order. Not knowing exactly when it will ship, plus the various issues people have been talking about has caused me to not want it until I see how Asus will address them.
[Asus Transformer TF700] Eroc162:
Just ordered a Grey 64gb Tf700 from Adorama. $640 overnight Yeahhhhhhh Buddy. They dont charge you till they ship. Had it in my check out cart at abt and when I checked after work its wasnt available anymore. Lucky I found Adorama.
[Asus Transformer TF700] dillweed:
hey newbie here. I was just wondering why none of the big retailers are putting the tf700 up for pre-order or even for sale. I'm going to buy one also, but it seems that the big guys are steering away from the tf700. Why? (just a thought)
[Asus Transformer TF700] ajdisse:
Couple of theories

1. There were a lot of availability issues with the Prime, and so retailers might not be willing to open orders till they have stock. Some like BHphotovideo took preorders on the prime, but for the infinity will only alter you once they have stock. Basically the prime pre order experience left a bad taste in the mouth of the consumer - and they directed it at the retailer, who was a victim of Asus's distribution process.

2. Suspect there is an informal embargo by retailers. Maybe Asus wants a big launch day somewhere... although the way stock was trickled out in Europe this is looking less likely.
[Asus Transformer TF700] dillweed:
So in other words asus shot themselves in the foot. I mean they have what looks like a great product and could possibly really take off, but all the hype then ...... nothing. geez asus just release the stupid thing and get on with it. I want to order one!
[Asus Transformer TF700] KilerG:
They posted about it today on Google+, saying that someone recommended it on LinkedIn. They're just screwing with us now, they still haven't said a concrete release date, but they still talk about the thing.
[Asus Transformer TF700] Eroc162:
Adorama told me Asus told them they will receive the Infinity by the end of July.
[Asus Transformer TF700] pixel-painter:
I thought that the release date was the 16th, I have done all kinds of searches and this seems to be the official inf from the Asus Facebook page. I know Best Buy and Staples are supposed to be getting it right away for the launch day. Best Buy already goofed by putting a page up too early... and had to take it down.
[Asus Transformer TF700] bleclair:
Asus is too busy helping Google muck up the Nexus 7 launch right now... :laugh:
[Asus Transformer TF700] CrunchyDoodle:
UPDATE:

I just received a notice that ABT expects to fulfill my order with their first shipment from ASUS on the 16th - not a hard promise; tentative works for me. :fingers-crossed:

************************************************************************************************

I managed to get a pre-order for a grey 64GB TF700t with matching keyboard into ABT when they were still accepting them. They have charged (or at least pre-authorized) my credit card and sent me an order confirmation with the note that these items are back ordered with a 7 to 10 day delivery time. This correlates with the July 16th semi-official release date by ASUS. I will not be holding my breath, but will wait and see.

Bye. :cool:
[Asus Transformer TF700] reluttr:
Well its less of a release day and more of a release week.... the "week of the 16th" as asus put it. XD

I imagine they did that in case of any delays in distribution and such, but it looks like everyone will have infinity goodness by the end of the week regardless of where in the continental US you are.
[Asus Transformer TF700] Eroc162:
Best Buy here in Eatontown, NJ told me the Infinity should be here in 1-2 weeks so that kinda what Adorama told me. I think by the end of the month is a good guess.
[Asus Transformer TF700] gunner1937:
............and getting JB from Google before the official sale in the US.:cool:
[Asus Transformer TF700] bleclair:
Maybe... Rather have the device and get the OTA later though. :laugh:
[Asus Transformer TF700] KilerG:
Already making plans to pester Best Buy for the rest of the week lol
[Asus Transformer TF700] sag365:
Newegg dot com has an Auto-Notify up
[Asus Transformer TF700] pixel-painter:
Can you put up link for everyone to Newegg notify.
[Asus Transformer TF700] bleclair:
I don't think he can, not enough posts.

http://www.newegg.com/Product/Produ...scription=transformer+infinity+tablet&x=0&y=0
[Asus Transformer TF700] Droid_X_Fan:
Where to buy?

This will be my first tablet purchase, and I'm thinking about waiting until Amazon puts this up for sale since I like them and I'm a Prime subscriber to get free 2-day shipping. However, I'm seeing all these other sites putting up pre-orders and I'm getting a little itchy to throw my money at someone. I'm wondering why Amazon does not have a pre-order link yet? I've also heard of some people having issues with Amazon with the Prime when it was released. So, do you think it's worth it to wait for Amazon or should I pre-order with another place?

Thanks!
[Asus Transformer TF700] ajdisse:
From the European experience it kind of trickled out - one shop a few days before the next and so on.

I'd suspect the US will be similar, so it might be a bit of a raffle as to which shop gets which stock when.

If you like Amazon - wait, although if you can pre-order with someone and and can get onto the pre order list early (I.E. higher priority?) then I'd go for that too. I also suspect more than a few people will pre-order and pull that pre-order if and when Amazon, NewEgg or best buy suddenly get stock.
[Asus Transformer TF700] shamad1:
32GB grey model is online at Office Depot:

officedepot dot com/a/products/803662/ASUS-Transformer-Pad-TF700T-101-Tablet/?hijack=tf700&type=Search

(sorry, I'm too new to post a direct link)
[Asus Transformer TF700] bleclair:
Wow, nice... Even shows in stock.

If I hadn't used a J&R coupon, I'd probably order one.

Here's the direct link:

http://www.officedepot.com/a/products/803662/ASUS-Transformer-Pad-TF700T-101-Tablet/
[Asus Transformer TF700] amd1979:
Says it's "In stock" on their website too but only available online. "Estimated Delivery 3-5 business days" Damn, I want one of these now! I'm waiting for Amazon to get these like a lot of people, but if brick and mortar stores get them in stock before Amazon, it will be tough to hold out.
[Asus Transformer TF700] bleclair:
Still first place (US) I've seen that has indicated they have stock...
[Asus Transformer TF700] shamad1:
Yes, though many of the other pre-orders seem to start that way and then turn into "backordered" eventually. Probably depends on the specific order management system that each shop uses and how they configure the product entry. I've been imagining some back-end employee just entering all the new products and then having an "oh no" moment when they start to get hundreds of preorders on one of them.:)
[Asus Transformer TF700] Droid_X_Fan:
Just called my local Office Depot...none in the stores in the district only online...he said that the online returns are actually easier than the in-store returns if there is an issue. I really want the gold color though, otherwise I would have already placed my order. Looking good though that we actually have some being sold now.
[Asus Transformer TF700] bleclair:
Even if that's the case, it's little mistakes like this that allow you to have some leverage to get faster shipping, a minor discount, etc. ;)

Regardless, good find!
[Asus Transformer TF700] icemanatee:
ordered from office depot

I ordered from office depot. Used this code for free gas as well. coupon: 595897257 . If I have issues, I'll just cancel.
[Asus Transformer TF700] tlaborn:
Did the office depot myself. Shows as delivery on the 17th and not back ordered. Hopefully it ends up being true as I need it for a vacation a week later :)
[Asus Transformer TF700] Mike Fitz:
After the debacle that has become the Nexus 7 pre-order I think I'll wait for Amazon to have it in stock before ordering.
[Asus Transformer TF700] phonic:
Well, I decided to pull the trigger (or take my finger off of it, depending on your point of view). I canceled my pre-order with J&R and just picked up my brand new Nexus 7 at Sams Club today. J&R was very nice about it and even offered me free shipping (~$13 savings since I chose overnight) if I kept the order. But all the bad reviews about I/O performance have me too concerned. If it turns out a SW update fixes it, I might trade my Nexus 7 in for the Infinity. But for now, I'm not going to be a beta tester for them.
[Asus Transformer TF700] emil10001:
I just tried an order with Office Depot. They inexplicably deleted my order. They claim to have lots of stock, but couldn't give me a good explanation as to why my order was deleted, even though my CC was charged. Not worth the trouble ordering with them.
[Asus Transformer TF700] pixel-painter:
Just ordered and paid for mine at Office Depot. Says 3 day delivery for the 18th. F*%##@ about time :) "grinning from ear to ear"
[Asus Transformer TF700] globalgpj:
Mate ! Can you tell me if they ship internationally to Australia ? Can you post a URL ?

Can you tell me how much it cost with the keyboard? What about a 32GB with the keyboard?

Thanks.

from downunder ! :)
[Asus Transformer TF700] reluttr:
Oh amazon please hurry and put this up for preorder! PLEASE PLEASE PLEASE!
[Asus Transformer TF700] deanmadoo:
Waiting for a place that ships to Australia as well :D
[Asus Transformer TF700] KilerG:
Glad I don't live in Australia right now...this would absolutely kill me. Is this a normal occurrence with stuff? They always leave you guys out in the cold?
[Asus Transformer TF700] ajdisse:
Australia normally gets stuff a little bit later - a few weeks, although companies are starting to wake up that people are importing. They normally also pay a premium - 30-70% not being unusual.

To add content - BHPhotoVideo say it will be available to order on the Sunday July 15th at midnight.
[Asus Transformer TF700] globalgpj:
Pricing is always a bit higher on some goods. But nowadays it can be on par. However, it can at times, be like you said, a few weeks late.

I've checked with bhphotovideo's website, I believe they ship to Australia. I'll give them a try.

Thanks for the heads up. ;)
[Asus Transformer TF700] ajdisse:
And it's now available for ordering from newegg as well - Grey only.

32Gb - http://www.newegg.com/Product/Product.aspx?Item=N82E16834230481

64Gb - http://www.newegg.com/Product/Product.aspx?Item=N82E16834230483
[Asus Transformer TF700] timrock:
Cancelled with J&R and ordered from new egg, no tax and no shipping. thanks
[Asus Transformer TF700] pixel-painter:
Lucky ;) I live in California and always get charged sales tax by NewEgg
[Asus Transformer TF700] darkkterror:
And that is the so-called straw that broke the camel's back. No shipping, no tax, I already have a Newegg Preferred Account so no interest/payments for 6 months...I could no longer hold back my purchase :)

Now Newegg just needs to list the dock...
[Asus Transformer TF700] brucewilsonpa:
Wonder why the grey only for Off Depot and now Newegg? Some of us would jump on this if it is champagne.
[Asus Transformer TF700] hashish16:
I want the champagne too, but I can't wait any longer. I had the champagne prime and it was very unique. maybe when I warranty it (i assume i will have to at least once) I will request the champagne :)
[Asus Transformer TF700] giper54:
Ordered one from new egg this afternoon it is in packaging
[Asus Transformer TF700] Crizthakidd:
haha i dont like champagne color at all, silver looks very classy
[Asus Transformer TF700] reluttr:
Crap newegg is sold out!
[Asus Transformer TF700] KilerG:
Well that sucks...Guess I'm waiting until monday to check it out.