yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] Atmazzz:
The tracking number I received at 2am Saturday has had no info until this morning when it showed

Label Created On:

07/11/2012

Scheduled Delivery:

Friday, 07/13/2012

I called UPS this morning and the lady said it looked like it hasn't shipped yet. Its sitting somewhere in Kentucky and that's all she knew.
[Nexus 7 General] demandarin:
I have new activity. tracking updated. its at pickup status at UPS center now. last location @ 9:20 a.m. Was lousville, Ky. delivery schedule date changed to tomorrow, Tuesday, by end of day. looking forward to its arrival.
[Nexus 7 General] californiarailroader:
Jy
[Nexus 7 General] shakinginboots:
I have been keeping optimistic this whole time until now. What the heck guys? Honestly, at this point I don't really care when my tablet gets charged, shipped and delivered. I have too much on my plate to spend one more minute thinking about that. The reason for my anger is because of the unprofessionalism manner Google has handled this. People aren't happy. I definitely know I'm not the only one upset here. They have a PR person, they have media outlets for goodness sakes. They really need to treat their customers right, instead of keeping them in the dark about something they bought from them. And not letting people cancel their order is completely and utterly unacceptable.

I was really looking forward to the release of this tablet. And I will be honest and say most of my products are iProducts because of my profession. But iCompany and other competitors would never have a fiasco like this. I will give them that. I'm not waving a flag here saying that Apple > than other companies, but if they started a product release like Google just did, I doubt they would have the loyal fanbase they have now.

Way to go Google.

-end of rant-
[Nexus 7 General] EVO DL:
You are hoping to rely on a UPS automatic progress update every time that a package is scan FAILING to do so, to give you hope that your N7 is in progress???

How about seeing just a few UPS updates? But NOTHING???? These packages are not moving. There is not even ONE package in the whole country that is showing progress and you think they are moving? LOL
[Nexus 7 General] mgymnop:
Ordered on the 27th no shipping email, no changes of Google Wallet status. Just the CC charge on hold till today. Let's see if it get charged now to my CC or if it is disappearing again. Getting impatient....
[Nexus 7 General] jaroslavj:
You guys in US at least have some UPS tracking info, we in UK don't have anything from TNT ;(
[Nexus 7 General] rabhw:
True, and I agree completely. No company is perfect, **** happens. But like you said, you have to keep your customers informed of what's happening... I'm sure however few people they have handling shipments are working their asses off, but all they need is a single employee dedicated to tweeing, google+ing, or blogging about updates. Anything to make the customers "feel" valued goes a long way. Again, like you said, they should be putting Play Store orders as the absolute top priority, this is their store, it's embarrassing for them how things have gone so far.
[Nexus 7 General] kirbfucius:
Ordered July 8th, no update in Google Play and no email. Two more business days to have my preorder shipped by their words. We'll see. $14 and direct support of the origin company for the privilege of getting it at least a week later than retail. Yeah...
[Nexus 7 General] EVO DL:
Again, you are showing that the package is ready for UPS to pick it up. You don't see an ORIGIN SCAN.

All you see there is that Google printed a label somewhere in their office, and that UPS didn't get it yet.
[Nexus 7 General] ppp38:
Sounds like we'll have our devises in hand by end of day Tuesday. Atleast we are in wave 1, waves 2 and 3 will probably get theirs next week.

Ordered on 6/28

16 GB

Austin, TX

I wont be pre ordering anything else from the playstore
[Nexus 7 General] MMcCraryNJ:
I hope we'll see something later today. I'm being really patient, but it's maddening to see every few pages someone that ordered on the 10th or 11th that already has tracking info.

If you would be so kind as to do me a favor, an PM me when you finally do notice any activity on your order? And I'll do the same for you if you wish
[Nexus 7 General] ynnek63:
^

this

they are in Louisville
[Nexus 7 General] blaine.hale:
I must be lucky.

I picked up an N7 at Gamestop with no preorder on Friday. Sunday I got my shipping email and charge for my 27th pre-order one. It arrives tomorrow, according to the tracking.
[Nexus 7 General] cornelious2:
for people that claim the website is busted, remember this, UPS knows where beyond 6 sigma of their packages are within a 30 second window. given that this large disparity is highly suspect to being a website not updated issue. (I have actually flashed and unlocked quite a few windows mobile phones for UPS corporate folks not the drivers)
[Nexus 7 General] skappy7:
I'm going to go ahead and assume i'm screwed. Ordered 2 16gb's on July 1st, and not a single ounce of activity on anything (CC, wallet, ups my choice, email)

I think I may be doing two things soon:

-Making a trip to Sam's Club

-Calling my credit card company to tell them to reject large charges from Google
[Nexus 7 General] bleclair:
Anybody that ordered accessories on the 27th/28th get their 2nd charge yet?

I've got nuttin'.

(27th, 11am 16gb w/ case and extra ac adapter)

EDIT: How can we gift books to Google?

https://play.google.com/store/books...hipping?id=LhtvalKd5rYC&feature=search_result

https://play.google.com/store/books...trategy?id=7Nq4x4mQRjAC&feature=search_result

https://play.google.com/store/books...t=W251bGwsMSwxLDEsImJvb2stV2txaC1UNkZWS1FDIl0.
[Nexus 7 General] nickmv:
Has anyone gotten compensation or SOMETHING from Google for being completely F'd over?
[Nexus 7 General] shakinginboots:
Your second idea sounds great. I was thinking of reporting my debit card missing so google can't charge it. I think I'll try your method! :)
[Nexus 7 General] EVO DL:
Like I said... Show me an ORIGIN SCAN. Show a GREEN PROGRESS BAR. This is nothing. I have the same thing with a scheduled delivery for July 11th. Last Wed. "Scheduled delivery" without an origin scan and/or a green progress bar is just an ESTIMATE.

All they do is taking the label created date + 2 = "scheduled delivery". But if they don't have the package they can't start moving it, and that 'scheduled delivery" stays until they actually get the package, scan it, and update the screen.

That is why I have a delivery for last WED. As are a few others here. But we got nothing.
[Nexus 7 General] antikryst:
my tracking went live!

June 27 order. 16gig. No accessories.

Scheduled Delivery Updated To:

Tuesday, 07/17/2012, By End of Day

Last Location:

Louisville, KY, United States, Monday, 07/16/2012

Louisville, KY, United States	07/16/2012	9:38 A.M.	Origin Scan

United States	07/11/2012	6:20 A.M.	Order Processed: Ready for UPS
[Nexus 7 General] EVO DL:
Exactly. :good:
[Nexus 7 General] Kas206:
Currys just confirmed there shipping it today on twitter!
[Nexus 7 General] Rone1986:
Dude, Google OWN the news... :-P

But seriously Google, some communication would go a long way to quell these rising hostilities.

Like my ma always used to say, closing your eyes, sticking your fingers in your ears and going 'LA... LA... LA... I CAN'T HEAR YOU' only makes people angrier.

I ordered mine on the 28th, 16GB to hit Australia who the hell knows when, and I'm cool, calm and collected. But from this experience, I won't be buying direct from you again, unless you improve communication. I'm not talking a shipping date, but any communication, bulk email, carrier pigeon, Morse code, anything is better than nothing. Supply shortage - tell us. Carrier issues - let us know. Martians took over your supply warehouses - fill us in. Anything beats silence.
[Nexus 7 General] ameno13:
FELLOW CANADIANS, LEND ME YOUR EARS (Americans, keep talking about your sucky Postal Service).

I have finally got my CC charged, the money has already been taken out and my online banking will be updated soon. My google wallet still hasn't updated and I have not received an email (ordered July 2nd). I stopped following the thread over the weekend, which sets me back about 200 pages...

Any other canucks receiving any love?
[Nexus 7 General] greatgoogly:
Nope, Google has apparently made a corporate decision at this point to be as vague as possible about everything. I spoke with 1 customer service agent who stated he could put a request in to have the shipping charges waived. I asked him what the procedure was and how I would be notified if the charge was waived. He didn't know. I asked him if there would be any communication from Google if the request was denied, he said "no".

I'm wondering if Google has moved straight on up to Cupertino's level of arrogance.
[Nexus 7 General] DamienChaos:
I can confirm the same development/particulars here...I'd bet quite a few tracking numbers just went live simultaneously.

--DC
[Nexus 7 General] rcg8584:
And here we go folks... :). Origin scan in Louisville, KY on its way to Houston, TX with delivery tomorrow!
[Nexus 7 General] EVO DL:
Exactly. People need to understand that if there is no "ORIGIN SCAN" and a real green progress bar the package is not moving and is NOT scheduled for delivery. All they see is an estimate delivery date.

Estimate delivery date = label created + 2. It means nothing.
[Nexus 7 General] jsebol80:
Woke up, and just checked my tracking #. I show that my label was created on 7/11 with a scheduled delivery of 7/13. Its 7/16 and I'm not expecting it until 7/18 at the earliest.
[Nexus 7 General] El Daddy:
Please explain how anyone has been "completely f'ed over?"

They didn't steal our money. They didn't cancel orders. They didn't bang your sister.

We are still within the "ships in 3 weeks" window. Chill out.
[Nexus 7 General] Entwane:
Same for me, charge on cc. No email or wallet updaes for now...
[Nexus 7 General] qoncept:
There's no denying that this was a pretty huge blunder by Google. Not even getting the pre-orders shipped the same day as the tablets were available in stores is pathetic. You can be patient all you want, but since we paid for 2-day shipping and they didn't ship the day they were available, it should absolutely be refunded.

I went to Sams Saturday and bought mine. When the Play Store order shows up it'll go to my wife if she decides she wants it or right back to UPS.
[Nexus 7 General] EVO DL:
Seriously??? Nobody in the whole country has a UPS update, and I am spreading bull???? ROFL.
[Nexus 7 General] gflare:
Mine finally got processed in KY. So it seems they've been receiving and scanning the packages all morning... No one's had any departure info yet, nor any delivery ETA other than the generic "1 Business Day Left" in the green bar.

Also... For those of you using the mobile apps, you can't trust the delivery dates on those yet. They usually start with an estimated delivery date when the label is created (meaning it could tell you anything from last friday to this tuesday as an estimated delivery date)
[Nexus 7 General] californiarailroader:
The

Again, that's not always true, I've received packages with only a label date and delivery scan, and I've had things delivered before the info updates. So, I am hoping it will be here today as scheduled, but I'm prepared to not get anything as well. If 8 pm rolls around and no UPS truck has shown up, then I'll know it's definitely not getting here today.
[Nexus 7 General] Morningstar132:
Has anyone in the UK heard anything yet about shipping from the play store?
[Nexus 7 General] thrillerbee:
Went live a few minutes ago. Delivery scheduled for tomorrow.

Mine is also coming from Louisville, KY.
[Nexus 7 General] pmgreen:
A UPS shipping label has been created on 07/10/2012. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

How long does it take to drop packages off at UPS?
[Nexus 7 General] EVO DL:
LOL.

It's hard to bring people back to reality when they prefer to live in a cloud of hope. LOL
[Nexus 7 General] BaronInkjet:
Glad to hear a few are getting real tracking info. No change here - still got nothing but "label has been created" from early Sat AM. :fingers-crossed:
[Nexus 7 General] antikryst:
Scheduled Delivery Updated To:

Tuesday, 07/17/2012, By End of Day

Last Location:

Louisville, KY, United States, Monday, 07/16/2012

Additional Information

Shipped/Billed On:07/11/2012Type:PackageWeight:1.70 lbs

Shipment Progress

What's This?

Location	Date	Local Time	Activity

Louisville, KY, United States	07/16/2012	9:38 A.M.	Origin Scan

United States	07/11/2012	6:20 A.M.	Order Processed: Ready for UPS
[Nexus 7 General] Gunthermic:
I know this will fall on deaf ears.. But soem users seem to not understand the shippign process whatsoever.

First I ordered on 6/27 16g with case - No charge, No tracking info..

Google charged you for two day shipping. They have not failed on that. If you think they have you don't understand the process completely.

Google processes orders(albiet it apears out of order by order date) they send info to UPS they have packages. That is when you see all the label notifications. That does not mean UPS has the package only they have been notified by Google they want such and such package shipped. THAT DOES NOT START YOUR TWO DAY Shipping counter folks. You two day shipping counter starts upon reciept of item from Google. Once you see the arrival scan in UPS then two shipping starts(unless, it's at end of business day) then it starts the next business day. 2 day shipping does not move on weekends, unless Google pays for this to happen.

So even if you got notified of label created on the July 11th, if Google was just processing the orders and hadn't released them to UPS it's not going anywhere. but becuase Google sends the info to UPS that's it's a 2 day shipment, their system will put a 2 day delievelry date on it.

If Google sent all the info to UPS on friday evening, which is what it apears to have done. Your N7 may or may not have even been picked up by UPS. Most likely all these orders 2 day shipping counter will start today.

Why do i state this? I was a wharehouse Manager that shipped out hunderds of packages a day. I dealt with UPS daily. Their website isn't always up to date. But creating labels and pickup are two different things. Yes it sucks cuz you got notified, but honestly, there release date may have been friday, but they were processing orders to UPS getting ready.

okay now that some of you have read this, and will come up with so many ways why this is untrue..

I ordered 6/27 and have nothing yet... Google said Mid-July.. which is this week. I will wait.. I will not die, I will not cry.. just wait my turn to get my new toy..
[Nexus 7 General] Warbs816:
Nothing at all. I don't think any body has. I called Google earlier and I was told they are being shipped in waves starting today, and the last wave is on Wednesday.
[Nexus 7 General] JimmyHACK:
Delirious thread reader tip: Label Created =/= Shipped
[Nexus 7 General] cornelious2:
Evidence is showing that this is not the case just give in to logic and reason. were seeing origin scans just starting now. proof enough to squash the non update thought, you will remember over the weekend I agreed with you that this could be possible. once new evidence shows a new more likely possibility its time to change hypothesis.
[Nexus 7 General] EVO DL:
You know the rules man.. Picture or it didn't happen.. LOL
[Nexus 7 General] pHaez:
UPS just updated. Shows that it is in Louisville, KY and will be delivered tomorrow night between 5:45p and 7:15pm. I went ahead and requested they hold it at the facility, so I can pick it up when they open in the morning.
[Nexus 7 General] darksonic:
Scheduled Delivery Updated To:

Tuesday, 07/17/2012, By End of Day

Excitement!
[Nexus 7 General] cornelious2:
I prefer the use of <> or secondarily != its less prone to some one missing the / and turning it into a comparison =P
[Nexus 7 General] BraydenJames:
Got my origin scan. Looks official. Delivery tomorrow!
[Nexus 7 General] benifactor:
Looks like it will be coming tomorrow. Ordered the 27th. 8 gb. Got tracking number on Saturday morning. Unable to track until this morning.
[Nexus 7 General] qoncept:
What? No. What Google screwed up was not shipping the package in time. The only part they had control of. It's pretty unreasonable for Google to think they could ship PRE-ORDERS 3 full (calendar) days later than you could buy them in stores and people would not complain, even if they ended up delivered overnight.
[Nexus 7 General] californiarailroader:
Well, like I said, if it doesn't show up at my place by 8 PM, then it's not coming today.
[Nexus 7 General] tsupersonic:
The hell?

Label Created On:

07/10/2012

Scheduled Delivery:

Thursday, 07/12/2012

I never got anything on Thursday!
[Nexus 7 General] Rueben_:
Still nothing herd in the UK guys? Im waiting on a Delivery email and my Google Wallet status still has not changed :(
[Nexus 7 General] raziel73:
Strange that their only shipping from KY. Maybe the shipping waves are regional.
[Nexus 7 General] Joynted:
nexus

got this today label made july 11th
[Nexus 7 General] joeb88:
nothing yet :(
[Nexus 7 General] norman1080:
Pre-order = FAIL
[Nexus 7 General] ynnek63:
Louisville is the main hub for the Us/Worldwide. Almost all US deliveries pass thru Louisville plus they have a huge logistics center here and it makes sense that the Nexus 7's might have been sent directly here from Asus.
[Nexus 7 General] bugsfix:
Orderd the 28th, got shipping saturday.. UPS just updated its shipping from KY and will be here EOD tomorrow.. Thankfully I had it shipped to my work and UPS normally delivers by 9am.. :good:
[Nexus 7 General] fakker:
Nothing :D

Order Date: 27 June 2012 19:45:25 UTC+1

We've got until Thursday/Friday, just a shame they haven't even said anything really... and I hate to say it, Apple do a better job with preorders and giving some feedback as to how your order has progressed.
[Nexus 7 General] clintonroche:
I am keeping the Hope for the best (delivery today) but plan for the worse (delivery Wednesday) anything longer than that and I will track one down at Sam's I hope.

I also have received packages with only a label date and delivery scan, and I've had things delivered before the info updates with UPS.
[Nexus 7 General] lawguy:
My guess is that Google arranged for a better rate from UPS by delivering all the Nexus 7's to Louisville. That makes it easier and probably cheaper for UPS.
[Nexus 7 General] Wilko1337:
Did they just fail to get the units to the UK until late? Or are they just camping out in warehouses (aka google being lazy)?
[Nexus 7 General] tommillski:
Nope, nothing. I anticipate dispatch tomorrow and delivery Wednesday or Thursday.
[Nexus 7 General] clintonroche:
I agree Apple does a better job at this process, but they have been doing it long and from what I have heard they have also had their share of issues!
[Nexus 7 General] dockinj:
Still Nothing!

Congrats to those that are seeing UPS activity on their orders. I have still received NADA ordered 6/27, 16G + case and I don't even have a shipping label, no email, no nothing. Crazy but I am hoping that since its only 6am on the west coast US maybe Ill see some action in the next hour or so.
[Nexus 7 General] californiarailroader:
My case and screen protector will definitely be here today, that, at least I am sure of :-D I ordered those from Amazon.
[Nexus 7 General] nusairh:
UPS shipping update

Ordered a 8G N7 on 7/7

UPS showing updates, should get it by tomorrow. Although it's showing by 'End of Day'. From my past experience with UPS, probably it'll be delivered by 10.00 AM in my office. And the shipping/handling section of my company will sort it out and send it to my building by noon. Too bad I've a meeting after lunch :(

But, the weirdest thing is, I haven't been charged as of yet..
[Nexus 7 General] staplebox:
Ordered 7/1 (8GB only)

Label created 7/9 ???

Got billing notice / tracking # 7/13 - unusable until 7/16

Logged into Kentucky 7/16

Scheduled for arrival in the NE on 7/17

again - crappy job Google
[Nexus 7 General] jptech:
Louisville is the main UPS hub. all packages go through there on their way across the country.
[Nexus 7 General] LonPete67:
I suspect its Google not being very sophisticated about shipping something real
[Nexus 7 General] EVO DL:
FINALLY!!!!!!!!!!

That's what I'm talking about. A real green progress bar and an ORIGIN SCAN.

And that origin scan shows you that UPS just started moving the package at 9:59AM this morning dammit!
[Nexus 7 General] Jay_uk1185:
I have been trying my best to be patient but its hard when all the unboxings are being posted! :(

I just announced to my wife that i was heading to B&Q to buy a pitch fork and book the next flight to Dublin but she has a way of calming me down when i am being silly!

Anyway, mine is a UK Play Store order on the 29th. I just spoke to Google and the poor guy sounded exhausted! He checked my order and basically all he could tell me was that they are starting to ship UK orders today.

I also notice, the FAQ on the Play Store for the UK has now changed from the "Shipping in the next 3 days" to "We're now shipping Nexus 7 preorders. The first wave of orders are going out today and all additional preorders are scheduled to ship within the next few days."

http://support.google.com/googleplay/bin/answer.py?hl=en-GB&answer=2667319&topic=2411735&ctx=topic

Tempted now to ring around the local Currys and PC Worlds to see if i can get hold of one and reject this order, but I shall hold my cool for at least the coming week i guess!! :S

Jay
[Nexus 7 General] removesstains:
But most people on here obviously dont buy anything online, so they wouldnt know that. :p
[Nexus 7 General] miketoasty:
Please explain the "Crappy" job Google did? Still don't think I understand peoples thoughts on this.
[Nexus 7 General] dockinj:
Apple and Google are well apples and oranges. Difference is everything Apple is proprietary they have their own B&M stores and they will certainly make sure that those stores plus authorized retailers do not have new devices before their pre-orders online! If Apple says a product is available for purchase July 15 then you can stand in line on July 15 at B&M or wait for your item to ship on July 15, but there is no way that someone is going to get the new iPad from Walmart before the Apple store has it, or before it is "shipped" from Apple HQ! Being that Google uses Asus and other vendors to manufacture and feel their devices it is difficult to compare them to Apple who has most of this in house.
[Nexus 7 General] Multisaft7:
Hey Guys, i am from germany and want to preorder a nexus7 :)

So 1 Question , can i use my nexus with my german google account and use the play store as well on my s3?
[Nexus 7 General] thebobp:
You can have multiple devices linked to one account, I don't see why not.
[Nexus 7 General] Multisaft7:
Oke but i probably cant use all Features Because of country, thats all or?

Gesendet von meinem GT-I9300 mit Tapatalk 2
[Nexus 7 General] clandest:
Its just not officially sold in other regions besides the US. If you happen to run across one, it will work just as fine. Its only a machine with wifi, nothing region specific like carrier service. And the OS is the same as on mobile devices, so OS should work just the same.
[Nexus 7 General] Outrager:
There are other regions that sell it officially, like the UK.
[Nexus 7 General] rmm200:
Be a bit careful - just like the Play store won't sell you one if you are not in one of the released-to countries, you may have problems activating or getting updates if you are out of the area.

Not saying you will have problems - just be careful.
[Nexus 7 General] mtfsandlin:
Preordered mine today. :D

I really can't wait to get it. I've played with an iPad before, but I've never owned a tablet, and when I saw how cheap it was and how awesome it was for the price, I couldn't resist. :)
[Nexus 7 General] hashibahoohaa:
For those who caught the subject as below, get a :good: from me :)

/shipping/etc