yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] dockinj:
Can someone post a link to the Google Play survey by chance? I think this is the right way for us to report any dissatisfaction with the roll out. You know Google is aware of he dissatisfaction, non way they couldn't be right? But what is the financial driver for them to invest millions of dollars in refunds to us for the shipping or offer some other retribution for our troubles? I really don't think there is one. While they will seem to continue to sell the Q on Google Play I doubt there will ever be another Pre-order from Google and therefore no reason financially fr them to put any effort into retaining our loyalty to them in this process. Bottom line is lets say 10,000 of us pre-ordered the Nexus 7, and it cost $10 per order for shipping. If they offered a refund it would cost them $100k in profit loss, on a device they may be profiting $30 a unit on. That is 3,333 units of profit they would give up for what? even if 100% of then people whom received this refund flipped back to loyal consumers of Google they would never get a ROI on this refund. Including the fact that they probably will not launch another device as a pre-order again so we will not be financially rewarding Google for the refund anytime soon. Essentially there is no possible way Google will issue anything more than a "oops my bad" statement on this erred rollout.

I Just posted this using voice recognition on my Sams bought N7. Not too shabby!
[Nexus 7 General] bustyshrimp:
Can you elaborate on the screen separation issue? From what I have been hearing and watching from ifixit, the screen is held by plastic retention clips and not glue. So I am confused as to why the screen is separating. Is it coming off the plastic backing? Any info would be much appreciated.
[Nexus 7 General] dijonemon:
Am in the UK, have heard nothing since ordering. Jealous of all those who have shipping information, and even more so of the people who've had them shipped / picked up in store!

Mine'll probably arrive while I'm away next week :(
[Nexus 7 General] bleclair:
If you refuse shipment, will they ding you for the shipping or will you get a full refund?

Anyone got a firm answer, preferably in an e-mail from Google?

I guarantee Google is thinking like 1 out of 10 people threatening to refuse the package are going to be able to resist opening it... :)

I'm just wondering in case I find one local first...
[Nexus 7 General] orbembell:
A long time ago...during the 90s. When a hot toy, device, video game rolled out, we'd be waiting in line at a store until the Manager goes..."Sorry folks...we've run out" Someone will then shout "They have it a 'X' store! Let's go" Everyone will then rush to 'X' store, then get mad because the Manager of that store goes "Sorry, folks. You heard wrong. We ran out of stock too!"

Heck, they made whole movies making fun of this. Remember "Jingle All the Way"? All the while, everyone would look at each other and say...I wish there was a way to guarantee...Like a magical place where we can place a "Pre" order.

:laugh:
[Nexus 7 General] rmm200:
That is why I suggested someone with the problem contact someone like Ifixit to have a look at it and report.

The glass is fused to the touchscreen/lcd so I don't think that would be a problem.

The case is held together with clips, so that is not either.

I don't know what holds the display to the front half of the case.... Could be in that area.

Well I watched the IFixit teardown again - highly recommended:

http://www.ifixit.com/Teardown/Nexus-7-Teardown/9623/1

The display is the front of the case. Any separation in that area is a defective display...
[Nexus 7 General] ynnek63:
Nope, mine is blank. I ordered on the 27th and got my tracking number about 4am this morning and my Wallet transaction date has changed for the third time. It is now 7/14/12. The sad thing is, they won't ship until Monday so no delivery until Wednesday, almost a full week after B&M stores. Another thing is that the main worldwide UPS hub is just a few minutes away (Louisville, KY) and most all of your N7's will pass thru here. Mine will arrive there Monday night and will set until Wednesday because it is 2 day. :( I've seen this happen with other packages. They just let it sit rather than deliver it early.

damn Google, not even a kiss for the royal f**king you gave us?
[Nexus 7 General] Hemidroids:
Yes, ASUS had a screen MFG defect. It affected the ones being sent out to the retail stores (Game Stop, Sams...etc). Google asked them to stop selling them. Retailers did not heed advice and sold them anyway. Crybabies that want their baby bottle right now planned to refuse shipment from Google and went and bought the broken one instead of waiting a few more days for the corrected version.

Crybabies turned a situation that was just fine into a nightmare. On Purpose!:laugh:

---------- Post added at 09:52 PM ---------- Previous post was at 09:51 PM ----------

Haaaaa Haaaaa. What a novel concept.
[Nexus 7 General] Anakin_SW:
I'm on the phone with Google for the 2nd time today. I told them that I'm refusing shipment if they don't refund my tax and shipping and they said that I'll get a full refund. Waiting to talk to a supervisor now to be laughed away. Google has terrible customer service and saying that their hands are tied and they won't make this right a cheap move on their part.
[Nexus 7 General] bleclair:
You're so full of crap I'm thinking you have a future in politics.
[Nexus 7 General] GeneralCrocket:
I went to my local Gamestop today and I overheard them talking about the Nexus tablets and how they need to contact "Bob".

I must know Bob's number.
[Nexus 7 General] BuddyJoe83:
I just follow this thread to find posts like these :D
[Nexus 7 General] suchavibrantthang:
got charged yesterday, still no email or update from google play. hope they shipped it and are just slow sending emails out to everyone whose in my position too.
[Nexus 7 General] just lou:
Well, at least you know that you're going to be laughed at. If you really want to make them laugh, repeat your demand from the first call to give you a couple of free cases.
[Nexus 7 General] tylerwatt12:
lol. that is hilarious.. :laugh:
[Nexus 7 General] jabsys:
Why are people still spreading this rubbish?
[Nexus 7 General] KrisTheRock:
I went 3 pages back and didnt see the answer i was looking for so sorry if this was already answered. Are people still getting confirmation emails from ups or the playstore over the weekend or did it all stop late last night? I didn't get anything and i want to know if i should keep obsessively check my bank account and email. Thanks!!!
[Nexus 7 General] tylerwatt12:
It's only true

http://xdaforums.com/showpost.php?p=28722512&postcount=1
[Nexus 7 General] rmm200:
The real answer to your question is nothing meaningful will happen for you until Monday.

Stop stressing and go do something fun. Maybe you will get your Nexus Monday.
[Nexus 7 General] jabsys:
Where does that say anything about google telling them not to sell because of a problem?
[Nexus 7 General] lovenokia:
that is what we are hearing
[Nexus 7 General] Balthazar B:
While there may be a few things worth doing obsessively, checking your bank account and email are absolutely not among them. I'm embarrassed to say I wasted ten minutes of my life on this thread today, while any other way I could have spent that time would have been much more fulfilling. I have a Nex7 somewhere in the delivery chain, and as I'm reasonably sure I'll receive it early next week, I can go about the rest of my weekend being productive and enjoying myself, and not worry about things over which I have no control (and frankly don't -- and shouldn't -- care about).

To the rest of you who take my advice and have some fun, enjoy! To anyone who makes the decision not to by feeling angry, sad, jealous, etc., about an Android tablet -- and furthermore wants to talk about it here -- my condolences.

Cheers!
[Nexus 7 General] Skydog:
Relax and enjoy the weekend. Although I received my tracking number at 2:02 this morning (ordered 6/27) there is no UPS activity attached which means shipments are sitting in Google's warehouse over the weekend even though processed. I would expect things to fire up again on Monday morning. Why Google elected to start this mess on a Friday defies all logic.
[Nexus 7 General] haloimplant:
Well I for one am very glad I preordered. Now this thread is fun but if you'll excuse me I have some errands to run, I have to:

order pizza for the next Superbowl to make sure it arrives after the game

make a reservation at a restaurant to make sure I wait for a table

buy my Christmas gifts early so that I can give them to people on Boxing day. :silly:
[Nexus 7 General] just lou:
Is it? I see an awful photo, and a post that has nothing to do with Google stopping sales.
[Nexus 7 General] timmytim:
Because hemidroids is a Major Troll
[Nexus 7 General] just lou:
Stop believing everything you hear on a message board.
[Nexus 7 General] pupsin:
Any Canadians get their Play orders shipped? I haven't.
[Nexus 7 General] californiarailroader:
O

I go back before that, I remember well the chaos and frenzy that was the Cabbage Patch debut in the early 80s, no Internet then, no google, just VERY long lines and chaotic stores lol I'm 40 FYI, back in the day you ordered, then waited, no checking every minute on your tracking number, the Web and tracking numbers weren't around yet ;) In many ways those were less stressful times, the world wasn't on 24x7 yet, payphones were your on the go communication and TV stations still signed off after the late late movie hehe
[Nexus 7 General] mewantnexus7:
From what I see here, the latest batch was sent out today at 2am PST.
[Nexus 7 General] lazl0:
Still have not had my tracking number updated by ups so I figure Wednesday delivery.:banghead:
[Nexus 7 General] pclov3r:
I got my tracking at 1:42 AM this morning but I'm expecting a Wednesday delivery.

I don't think my package is going to get into the UPS system until Monday.
[Nexus 7 General] Ahmazin:
I just don't get what the issue is. Maybe it's me, but I preordered on the 27th because I like what it offered. Not to get it first. 2 - 3 weeks, mid July is what they promised. For the most part, we haven't even hit that threshold. Yet we feel Google owes us something because other people got theirs first?

But I'm one of those people that don't feel I'm entitled to something more because things didn't happen the way I wanted it to.

When I heard retail stores were selling theirs, then had to stop, my first reaction was "That would suck," to know my device was just sitting 10 or 20 minutes away and I couldn't go pick it up. I actually +1'd the google+ plea to let people who could go pick up their item. We're not any more loyal than those customers, just because we ordered first.

Google is not a machine... it's filled with people, likely trying to do their best, but it just didn't work out that way. From my knowledge, loyalty is when things go wrong, you stand strong, knowing that what ever happens, you'll still be there. That's character.

You want Google to be there for you? Why don't you be there for them? I have to give it to Apple customers, they showed a lot more loyalty than us when presented with a bumper for their defective phones. Most of us are just in it for what else we can get!
[Nexus 7 General] KrisTheRock:
Thanks guys. Ill quit checking everything all day. I'm just a bit stressed cause i had it shipped to my aunts work in new hampshire to save on taxes and shipping. A bit over $40 savings for a 16gb compared to quebec in canada. And i'm going on vacation near my aunts place for a week, leaving tomorrow. So basically if its not delivered by friday im screwed. Cant cancel and cant tell my aunt's office to refuse delivery. This mean i would have to wait a couple months until she comes visit to get it. In the mean time i read that fellow canadians have already picked it up at local stores (staples). Fingers crossed. I don't care if its delivered monday or friday but it cant be after friday. ;S
[Nexus 7 General] hashibahoohaa:
Nope, nothing yet. Ordered from play store on 28th June, no updates from GOOG, no charge on my credit card.

Very excited and eagerly waiting for my first ever "Android" tablet. Woo hoo! :)
[Nexus 7 General] pclov3r:
I'm also curious if yesterday shipments where label and boxed but not given to UPS yet and they will Monday?

It seems that way for some people.
[Nexus 7 General] Valerianus:
Yeah, seems that way. My 1Z number has not been registered with the system yet. Guess I'll be seeing this thing on Tuesday or Wednesday.
[Nexus 7 General] californiarailroader:
According to UPS, the label for mine was created on Thursday, the 12th, and it's scheduled for Monday, the 16th delivery, which makes sense since it's coming 2nd Day Air.
[Nexus 7 General] erik111111:
Well, my UPS info indicates that they created the label on the 9th and says expected delivery the 10th.

Obviously, that didn't happen.

I am in Louisville, about 3 miles from the UPS hub. I do wonder if it is there and will be delivered Monday. packagetrackr.com indicates the package is in Louisville, but that doesn't really square with the lack of updates from UPS indicating electronic notification received.
[Nexus 7 General] jotei66:
:

laugh::laugh:

Oh man, so funny and true...

UK Newbie here, and like many awaiting my two new Nexus 7's (ain't been greedy, ones for the better half...)

Well done google, you may of messed the preorder logistics a up a tad but hey you gained a new "IOS to Android" customer (well for now anyway...;) Great Device & Great Price!
[Nexus 7 General] pclov3r:
Curious why mine hasn't even said Order Processed ready for UPS yet aka billing information received or label created. That happens even before UPS touches the package.
[Nexus 7 General] mewantnexus7:
Technically Mid-July is tomorrow (July 15th) at 12:00pm. So every single order shipped from the play store is actually late :D
[Nexus 7 General] californiarailroader:
HK

Packagetrackr.com seems to be more reliable many times. I know they use the same info, but UPS's Web gui seems to be behind in displaying all the info sometimes. I am sure that was wrong, that would have been overnight, and Google is sending these guys out 2 Day Air, which jives with my label creation and delivery dates.
[Nexus 7 General] StyleNSkillz:
How do you know where the package is, from the map or does it say. Mine says label created but expected delivery is monday dont know which I should believe.
[Nexus 7 General] Hemidroids:
It said shipping mid July. Everyone actually got it EARLY.
[Nexus 7 General] kangxi:
You could call the hub and ask them, tell them you will pick it up.
[Nexus 7 General] californiarailroader:
I don't, but I've had this happen before, where no tracking info shows up except the label creation date, scheduled delivery date and when it's finally delivered, with no origin or intermediate scans.
[Nexus 7 General] mewantnexus7:
Fine, shipping mid July + 2 day shipping (that we paid for) is Tuesday at 12:00pm. So besides the lucky few that get it Monday, they're still all late.

EDIT FOR TEH STUPIDZ - I'M KIDDING
[Nexus 7 General] towelieee22:
Get off your high horse. When we all preordered we did so with the reasonable expectation that we would receive the n7 before or at least the same day as people who did not preorder. This is the usual procedure for almost every launch. Expecting google, a highly respected company, to fulfill our preorders on time is not having a sense of entitlement. Its google not following through on an unspoken agreement.

To preorder and then see people walking into the store and buying them while google has not communicated anything to us is extremely frustrating.

This was googles first major launch and I bet they are learning a lot. To those demanding shipping refunds: I believe that once the chaos ends they will try to make it up to there loyal customers.
[Nexus 7 General] Outrager:
Mid-July isn't an exact date. It's more of a range of dates.
[Nexus 7 General] hullbay:
Question: Not necessarily about the Nexus but the PlayStore in general...

Why for most magazines the price is .99c but a "year subscription" is $15-34+

Wouldn't it make the most sense to buy each issue when it's released for .99c rather than spending an extra $4 for a yearly subscription? Or am I missing something here? Does the price of the magazine decrease as the days count down to the newest one or something? Please someone help me with this question...
[Nexus 7 General] mewantnexus7:
I don't think you understand what :D means.
[Nexus 7 General] stevenege:
Most of the time the info on Package Trackr is more reliable than UPS info. Fed Ex is the fastest to update, however PT helps when UPS is not showing a thing.

It is showing on the map that it is in Indianapolis, which would correlate with the whole "it is at local HUB's"

I suppose we will see more tomorrow when it is scanned in really late or early Monday morning.
[Nexus 7 General] RBFesquire:
What's this 'surprise' or 'it'll be worth the wait' malarkey being banded about for pre-orders?
[Nexus 7 General] mewantnexus7:
I'm reasonably certain that there will be nothing special. Sad :(
[Nexus 7 General] orbembell:
Is this even possible? How can people agree if it unspoken?

Person 1 = unspoken idea - "I think we'll have hamburgers tomorrow"

Person 2 = unspoken idea - "I think we'll have hotdogs tomorrow"

Next day. Hamburgers. Hey wait up. We have an unspoken agreement...
[Nexus 7 General] mewantnexus7:
Looks like you also do not understand what :D means...

Edited to make it easier for you to understand.
[Nexus 7 General] hullbay:
Would that not be like 2x the price?

.99c x 12 issues = 12$

.99c / $35 = $2.8 an issue for a "yearly subscription"

What the?
[Nexus 7 General] RBFesquire:
Perhaps the box opens with a fanfare?
[Nexus 7 General] californiarailroader:
You get a free fleshlight :D
[Nexus 7 General] trbloomer:
Dude,

Of course he did, earlier when he was first posting about it he said he put two and two together and that's the same as calling google right :cyclops:
[Nexus 7 General] jotei66:
I agree totally, but although I like many are frustrated Google WILL (or atleast I hope they will) learn from this. I have been a Apple freak (although owned a few android devices) and even the mighty Apple have had their moments on product launches.

I was very dissapointed by Googles appauling Support Advisor/Customer service upon speaking to them, but then on reflection imagine what these guys are going though/putting up with...I guess as I was used to Apple for last few years I expected same expoerience, which is a little unfair on Google really..

When all said and done, its a tablet, a few days waiting aint gonna kill us (although a quick browse on here and I have my doubts ..lol)

Wont be long guys and we will all have our new toy! :D
[Nexus 7 General] demandarin:
where do you find out when exactly the label was created? I have myups account. I don't see a place that saying "when" label was actually created.
[Nexus 7 General] Ahmazin:
There was two part to what we agreed to, shipped in 2 - 3 weeks. The 27th was the earliest everyone could order. My calculation puts us currently at 17 days. So Thursday would actually be the "Now it's late." date. Even so, regardless of when I get it. I don't feel harmed, hurt, deceived, entitled or angry. I've had packages arrive late before.

Truth is if other people hadn't gotten theirs first, there wouldn't be a hint of desertion on the threat. There'd be excited anticipation. I, for one am still just as anxious to get the Nexus 7. From nearly all reports, it's an excellent device. Even Cnet made it, it's editor's choice. CNET!!! The site where nothing but apple is king!
[Nexus 7 General] ky0nkyon:
For all you Jackholes screaming that Google did right just because they are shipping at the designated time are narrow minded folks. That isn't the only aspect of this launch at all. Sure they are shipping at the right time, but did they tell us that retailers well be giving them out before we get our shipments? If they did, how many pre launch sales do you think would have happened? So stop spilling diarrhea out your mouths because that is not what we are arguing about.

My life for Aiur
[Nexus 7 General] californiarailroader:
In the main UPS tracking window. In addition to the date, Packagetrackr.com also gives me the time it was created 4:34 AM.
[Nexus 7 General] rmm200:
UPS has nothing to do when the label was printed - and does not care.

That is just when Google turned on their printer and - you know - printed it.

Sometime (days) later, it got slapped on your package and given to UPS.
[Nexus 7 General] Anakin_SW:
I've spoken with their customer service twice today and they're very disappointing. They earned themselves my two tablets right back to them when I refuse shipment, which I urge everybody to do. It's one thing for them to botch the release, it's another to refuse to make good with the customers who blindly shelled out cash without even a firm release date. If enough people refuse shipment, maybe they'll get the message. Doesn't matter though, since it seems half the N7's are broken out of the box anyway.
[Nexus 7 General] dexter35803:
Dude the magazine is on sale atm it will prolly go back up to 2.99 or 3.99 an issue
[Nexus 7 General] rmm200:
Some folks we will not be sorry to see the last of around here. I recommend you buy an IPad.
[Nexus 7 General] jotei66:
lol yeah I noticed it as Editors choice on Cnet.... whhhaaat?? lol.... The Apple is king flagship... but even that didnt make me decide on buying one, it was down to my better half twisting my arm to read all the great reviews and stop being a "I only buy Apple" freak lol .. bless ....:cyclops:
[Nexus 7 General] bleclair:
Keep it under wraps, but latest rumor is that each pre-order is coming with a bedazzler. :D
[Nexus 7 General] Anakin_SW:
I recommend you learn how to form complete sentences.
[Nexus 7 General] demandarin:
thanks for this info.. forget my other post asking you about label. this site you mentioned is way better than ups own tracking methods..lmfao.

I looked and it says my package was shipped/billed on Thursday July 12 @ 2:12p.m. scheduled for 2day air. scheduled to arrive Monday on the 16th. oh yeah..lol I might have to come home real quick on lunch break that day to intercept it. that's if it arrives that early. I will be keeping a close eye on the various status changes as it gets closer.

I'm stoked now ;) a shame ups own tracking service isn't better than some 3rd. party.
[Nexus 7 General] Nickcu13:
Just talked to a rep about the isue with the pre-orders (a supervisor actually because the rep i talked to was an idiot).

He told me that they are watching this thread (or he said something of the sort. I mentioned the forum and people fuming about the issue and he said Google was watching it) and that they have gotten many calls about the issue.

He told me that they have escalated it as far as it can go in google and they are "looking into it" but nothing has been decided yet, but to give it "probably a day."

Personally, i plan to keep calling and talking to as many reps about it as possible. If i've learned one thing in life it is that the squeaky wheel gets the grease, and I'm not afraid to be a squeaky wheel sometimes. If you pre-ordered and are upset that you are getting it after it was actually released as well, you should do the same.

The rep commented that they definitely should have shipped to us first and it was "not how we anticipated" it that they did not.

Only time will tell what happens.