yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] bpye:
12:46AM, first contact, got the mass email, now why the hell did that take so long? It's been at the top of Play Store since mid day on the 17th, and there is nobody home tomorrow, I think Google are TRYING to screw me. (8GB, UK, 5th)
[Nexus 7 General] ten_fold:
I wouldn't risk that on an actual debit card, chances are they'll charge you and shove you into an unplanned overdraft.

Anyone about that has the number for Google UK, time to ring them and give them an ultimatum I feel.
[Nexus 7 General] aberlourj:
If they don't, then you deserve some sort of bigger compensation than shipping costs returned.

Sent from my Galaxy Nexus
[Nexus 7 General] christophersisk:
I ordered my Nexus7 with my PayPal debit card.. and have made many purchases with it.. If you have your bank account as a backup, the order will go through and backup funds will be transferred from your bank account to your PayPal balance to cover the transaction. I'm not sure what would happen if you didn't have enough in your backup bank account to cover the overage and thus cover the transaction.. I've never had that happen.
[Nexus 7 General] LMulryan:
Ah probably a while from me yet then, thanks :)
[Nexus 7 General] BazGibb:
Debit cards take your money from whichever bank it is connected to so if there is insufficient funs then the order cant be processed. I have a UK Paypal debit card so it should work the same way
[Nexus 7 General] GaryMick:
I tried calling UTI but they said I needed a different reference number and I had to get that from Computer 2000. Computer 2000 won't give the reference number saying they will only give it to Google... and we all know where contacting Google gets you!!

When did you get your shipping notification? Do you know do you have to sign for the package?

Cheers!
[Nexus 7 General] aberlourj:
+1

Sent from my Galaxy Nexus
[Nexus 7 General] aberlourj:
I found this funny

The app seems to be useless as well as the horrible English.

Sent from my Galaxy Nexus
[Nexus 7 General] drpepe:
All? can't see that happening - I ordered on th 10th July and only got my generic UK email last night at 1245am. I have no movement on cc or google wallet etc

Early next week at the earliest is the current estimate
[Nexus 7 General] BazGibb:
hmm well what ive done is unlinked both my bank account and normal bank debit card from my paypal account and we'll see what happens.
[Nexus 7 General] mtbgus:
UK, ordered 1st July 16gb... now 10 cancel requests to google and still no response from them.

Does it seem that us on here still waiting for order are now feeling like the forgotten few!

I have never felt so useless at the lack of interest shown from Google, it's seriously making me feel

like I never want to deal with them ever again with anything.

I paid by D card because no matter how I tried Wallet wouldn't accept my CC, now there's no way to stop the DCard transaction,

makes me wonder if that was the Google plan.
[Nexus 7 General] Brac20:
I ordered on the 4th(UK, 16gb) and I'm not feeling confident that I'll see my tab by the weekend. Other then the generic mass emails I've not heard a thing from Google. I'm going away next Wednesday for a few days, I hope it arrives before then.
[Nexus 7 General] aberlourj:
I apologise... 8gig orders and 16gig orders on or before the 30/6. Most 16gig ones after I reckon.

Sent from my Galaxy Nexus
[Nexus 7 General] mipper100:
Enough is enough

Screw it ive ordered one from Tescos and picking up tomorrow. What is the best recourse for the one from Google guys, as the b*stards have pre-auth my card its likely i will end up with two ! Do you think its best to flog it on, or simply reject when the courier delivers and raise a flag on it with my bank ?

I wouldnt have been that worried but im going to holiday next week and want it for the bloody plane !
[Nexus 7 General] Marshton:
Excellent! TNT just updated their shipping info for me and it's out for delivery! Excellent!

(Ordered 6th of July, 8GB, UK, got email yesterday at 6pm)
[Nexus 7 General] drpepe:
i'll take the spare off your hands for 50 quid ;)
[Nexus 7 General] ten_fold:
On hold to PC World and Google, lets see who wins!

Pc World/Curry's won.... I was able to reserve a tab for collection in store today, what an utter pissing joke. Now to get through to Google and tell them i want my money back.
[Nexus 7 General] edhunter13:
Ordered my N7 16gb on 3rd July in the UK play store. After getting fed up of waiting for a delivery date, and being constantly fobbed off by the Google 'specialists' on the helpline, I have today ordered another N7 from Tesco which will be delivered tomorrow for only £5 express delivery. This time tomorrow I will hopefully be streaming adult content from my new tablet!
[Nexus 7 General] EVIL JIMMY:
It's finally arrived!!!

I was waiting at the door for the TNT guy.. haha I'm like a 5 year old on Christmas!

Hope everyone who is waiting on delivery and shipment gets their nexi soon!

16GB ordered 30th July
[Nexus 7 General] _DrG_:
good on you mate,i did the exact same yesterday but went into pcworld an bought one there and then, just cancelling my 3rd July order now....
[Nexus 7 General] ten_fold:
Exactly same date as me and exactly what im going to do today except with Curry's. On hold to Google right now though, so going to be here a while.
[Nexus 7 General] jmcging:
It's 5 AM EST and yes, exactly. 6/27 16G + both accessories to Baltimore and the preauth that appeared yesterday s still sitting there but zero other movement.
[Nexus 7 General] bpye:
Anyone else on the 5th still waiting for delivery emails? 8GB, UK?
[Nexus 7 General] stejc:
Just got my Nexus 7 via TNT. Southport UK from the Preston office.

Address is written as :

My Name

Gordon House

Fist line of my address

Town

Postcode
[Nexus 7 General] adiliyo:
NO! ship my god damn june order first! :(
[Nexus 7 General] sitkal:
Hopefully all you guys that have cancelled or are in the process of cancelling your orders from Google mean mine will arrive sooner :p
[Nexus 7 General] cse2k:
Decided to go for Tesco as you can get £10 off, which makes it cheaper at £189, emailed PS support to cancel. If can't might as well put it on ebay or sell it to a friend at the same price.
[Nexus 7 General] qnet:
I must be one of the last few in the U.S. still waiting. Ordered 6/28 with case. I've had the pre-authorization on my bank account since 7/17 but no shipping or tracking info yet.
[Nexus 7 General] foxorroxors:
hahaha my wife's just gone out, if tnt come while she's out I'm hiding hers and telling her they only brought one :-)
[Nexus 7 General] Cutoman:
Google Fiasco

16gb N7 ordered 4th July, only ever had the email and nothing else from them, today I bit the bullet and ordered from Tesco UK. I can pick it up tomorrow from 4pm from my local store. Take note Google this is how to run a mail order company !!

Shocking service for Loyal Customers.

Own

HTC Sensation, less than Sensational with ICS.

PS3

Vita

Previous

N1, loved it..
[Nexus 7 General] ajg74:
Ok got that stupid email this morning off Google, no way I am getting until "sometime next week", called PCworld, got one on hold in my local store, now trying to get thru to google to cancel it and get off this crazy ride!!!!
[Nexus 7 General] adiliyo:
nope, 6/27 16gb no case, auth from last friday fell off a day or two ago, no emails, no movement otherwise.

i just sent them another email that wasn't very polite at all, i'm tired of all this mess, and every time i see another order from july ship i just get angry all over again.
[Nexus 7 General] apis10:
16gb, UK, 27th

Still no update whatsoever.

Card has been charged
[Nexus 7 General] Jonnyn93:
It really doesn't work Ahh :p

---------- Post added at 10:48 AM ---------- Previous post was at 10:46 AM ----------

Ring google and ask if they can out your order on priority list, they did it for me last night at 11:30pm I got a shipping email about 20 mins later, my nexus is now out for delivery, it's worth a shot mate.
[Nexus 7 General] jaroslavj:
Just received my Nexus 7 16gb here in Scotland ordeded 27th :) Awesome device, but I thought the screen would be a bit bigger. Well google device is great, the experience of waiting sucks balls.
[Nexus 7 General] jotei66:
Yup, still awaiting my 2nd one (using my wifes which already delivered right now..) ordered 7/6.

My N7 however was ordered 13/7 so much later than yours, altho cant wait to get mine, Google offered immediate refund to my card, but i just declined as thought stock in shops would be difficult to find.

Happy to wait as can play with my other halfs anyway still loads in line for delivery way before mine judging from your post (and many others!)
[Nexus 7 General] Morningstar132:
Just catching up with this thread and can't believe that people like me who ordered on the 27th are still in limbo waiting, talk about a cruel and unusual punishment. I feel for you guys and hope you get something sorted soon.

I got "that" press release on the shipping this morning, 14 hours after mine arrived, so I'd say that google itself has no idea what's going on with picking and shipping.
[Nexus 7 General] ten_fold:
Ok, for people cancelling you will probably need to ask to talk to a supervisor as the CSR i talked to fed me the you can't cancel more than a hour after making your order line, however the supervisor was immediately able to say he was able to cancel it and i will be emailed about it over the next few days.

P.S Googles line quality is goddamn terrible
[Nexus 7 General] mikereidis:
He DID say "...one of the last few in the U.S..."

I have the impression there are relatively few Americans in this thread still waiting for June orders, and many left have had accessory or credit card authorization issues.

There are always going to be unfortunate issues with those whose orders magically disappeared on the computers or whose N7 fell off of a truck or into someones bag or were swiped from a porch. (Not trying to be a Google apologist, most magically disappearing orders are likely Google's fault in some way.)
[Nexus 7 General] themonkster:
Yipeeeeee

sent from my Atrix using my thumb.
[Nexus 7 General] qnet:
Wow, I didn't think their were anymore who ordered in the U.S. on 6/27 left. I haven't talked to or emailed anyone at Google yet. I was just trying to patiently wait but didn't think it would take this long. I don't understand what their problem is, they have never had a normal product launch since I've been dealing with them.
[Nexus 7 General] Dazzh82:
Anyone from UK who ordered a 16gb on the 28th still waiting to hear anything or am I the only one?
[Nexus 7 General] Tobione:
Sure am. 1st July, 8GB, UK. Received generic mail today, nothing else.
[Nexus 7 General] JPop360:
Just got a call from TNT about my "Please Call" tracking status. They said there was some sort of mix up at the deport and they haven't been able to get all orders out. But he said I will 100% receive it tomorrow :(
[Nexus 7 General] Dr Chinnery:
Not the 16GB but I ordered 8GB on 28th and no shipping email. No idea whats going on with the 28th, seems to be a lot of posts regarding not hearing anything after ordering on the 28th.

I was charged on Monday.
[Nexus 7 General] ten_fold:
No, but you can probably walk into your local Curry's/PC world and get one on the spot. Sorry im being a bit bitter today, but i'll be off to get mine from Curry's soon!
[Nexus 7 General] dazzer1975:
wait, what? There are google apologists after this shower of ****? Da fuq :eek:

They really should be pretty slick with this stuff by now, I wouldn't mind, but this is NOT the first time they have made hardware available for direct purchase from themselves... there are no excuses, they have the experience.
[Nexus 7 General] jotei66:
Time to grab phone and be firm with google, jeez man you should of received yours. Got 1 of mine order 27/6 yesterday after stand off with google on phone on Tuesday - Good luck
[Nexus 7 General] tezoide:
OK guys, my Nexus is on its way.

Ordered on the 29th (16GB, UK);

Received a tracking email yesterday at around 6am;

My tracking (or consignment) number was not being recognised by the system, took over 20 hours to show any kind of information.

Checked again a few hours ago. Now it shows "out for delivery".

So my fellow geeks, don't panic! Your Nexus 7 should be with you soon. Or so I hope! :silly:
[Nexus 7 General] ten_fold:
Yeah seems the only way to get them to do anything at all is to have a stand off with them.
[Nexus 7 General] _DrG_:
good luck mate, just got off the phone with google after a 50min wait, basically you cannot cancel your order, no matter when you ordered it. They apparently only have a 1hour window after you place the order when they can cancel it. The only option is to refuse delivery....apparently. jeesh, no matter i just pre-sold it when it does arrive lol.
[Nexus 7 General] DollisHillPhil:
UK - Ordering from Tesco...

Joined XDA to say there seems to be a "£10.00 off" deal for Nexus 7 from Tesco. Use code "TDX-KPHM" - for new Tesco customers. Can't post link to XDA forum as new subscriber, but it's on hotukdeals.

Still waiting for N7 but beginning to get the arse...

UK

30 June

16GB

Only got mass apology email from Google so far
[Nexus 7 General] dockinj:
And finally I have now received the Google email confirming shipment, the day I am to physically receive it! I am now watching for the UPS truck. Unfortunately I live in the country and UPS most times shows closer to 7PM than 7AM. Regardless I should be holding a Nexus 7 this afternoon.
[Nexus 7 General] dijonemon:
Got an email at about 2am today from Google Play - got really excited then found its just the 'Status of your order' email that went out to people a few days ago.

No chance of mine turning up anytime soon.
[Nexus 7 General] iucidium:
Its coming TODAY!
[Nexus 7 General] ten_fold:
They can and have to if you demand it, as i posted earlier that is exactly the line they fed me and before they had even finished i told the guy i know you can do it if you want and if i could speak to a supervisor, another 5-10 minute wait and my order is in the process of being cancelled. Have the initial e-mail they said they would send me already.
[Nexus 7 General] jotei66:
It should be fine considering your order is early, judt escalate to supervisor and politely request an expedition of your order and (if you are really up for it) a full refund of delivery (after all you can pop down Tesco and buy one now off the shelf!?!)

Worth givibg them a call, as we say in Gordieland:

" ... Shy bairns get nowt :) ..." all the best
[Nexus 7 General] Droid_No.7:
affundere eaninst

No, Ordered my 16GB on the 27/7, emailed customer services and the reply was an auto generated response saying all 8GB B/orders will ship by 20/7/12, and all 16GB will be shipped by next week! But they have upgraded my shipping to overnight so it arrives sooner!
[Nexus 7 General] jmcging:
There's at least two left from reading the last night's worth of posts. While I have no issues with folks complaining about their order from 7/7 or whenever, very few have had to wait as the few brave souls who have fallen into the 6/27 black hole. The few, the proud, the ones who haven't gotten their Nexus 7 and have waited the longest since ordering than 99% of the people complaining :)
[Nexus 7 General] Cooperman_UK:
Not much help for those waiting for their N7, mine has just arrived.

Charging just now, cant wait to play with it.

16Gb 27th June, Delivered via TNT Bellshill

Hope your's all turn up soon,

Peace, out ;-)
[Nexus 7 General] ten_fold:
Already reserved one in Curry's this morning and have gone through and cancelled my order with Google(after pretty much straight out demanding to speak with a supervisor), i won't be here from tomorrow morning until next Thursday, so no point in them shipping me a tablet when i won't be about to grab it.
[Nexus 7 General] jotei66:
That IS bullsh*t - google want u to believe that. I was offered an IMMEDIATE chargeback (as long as your tablet has not been despatch. If google feed you the its in despatch line ask them to prove it otherwise you aint going of the phone until they do OR give you a refund/chargeback. Good luck - be polite but be firm and stand your ground
[Nexus 7 General] dockinj:
Funny, I kept getting notifications too and with every single one I kept thinking it was the one! But instead it was the kids downloading Apps and stuff, lol.
[Nexus 7 General] joeb88:
so tempted to buy one from tesco and collect tomorrow

ordered a 16gb on 3rd July in the UK

should i go for it?
[Nexus 7 General] ten_fold:
My honest advice is if you want one today ring PC World/Curry's and see if your local store has any in stock, they are even letting you reserve them now.
[Nexus 7 General] ajg74:
Ok I have spoke to Google, they said as my order doesn;t even have pending charges on it to remove my card from my account and to send an email saying i have done this and to make sure the order is cancelled off, I have done this but am worried that they will still somehow be able to charge me, I might call back later and speak to someone else to make sure this is cancelled, I really would like a comfirmation email of this and the order status to show as cancelled!!
[Nexus 7 General] SpAM_CAN:
This is an utter shambles... at least they're finally getting though it.
[Nexus 7 General] DollisHillPhil:
If you're a new Tesco customer you can get £10.00 off with code: TDX-KPHM. See hotukdeals...
[Nexus 7 General] jotei66:
Yeah deffo get cancellation email, that way should they charge you and you get extra charges as a result you can claim it back off Google
[Nexus 7 General] Dazzh82:
Same here. They then emailed saying I needed to update my payment details but heard nothing since.
[Nexus 7 General] pnnorth:
Starting to do my head in waiting for TNT to arrive. Depot is 15 mins away - would have been easier to pick it up myself.
[Nexus 7 General] iwantanandroid:
Same here....my status just says loaded onto vehicle at 04.35
[Nexus 7 General] BazGibb:
Its worth the wait - its a great piece of kit!
[Nexus 7 General] Joezhang:
Just ordered one from tesco, got the ten quid off and it says it should be at my local store tomorrow for pick-up.
[Nexus 7 General] towelieee22:
Woke up to the shipping confirmation from google and the device had already arrived at my local hub. Probably wont get it until late afternoon though
[Nexus 7 General] pnnorth:
Yours may be an afternoon delivery then. Mine has been out for delivery since 7am - I have a desperate need to get on with my life now :)
[Nexus 7 General] Schmeggma:
Ordered 27th and only got the stupid bulk apology this morning.

I was going to go to PC World after work and just refuse delivery but now I'm tempted to get it from Tesco. Not sure if saving £10 is worth the extra strain on my patience.

Has anyone had any confirmation on whether they refund the shipping fee?
[Nexus 7 General] Nuclearcodes:
Same...
[Nexus 7 General] dazzer1975:
Mines just turned up.

Date on box says 17th July... so 2 day shipping.

Address format:

name

street

post code.

Gordon House was nowhere to be seen.

Not opened the box yet in solidarity with my fellow gp orderers
[Nexus 7 General] rcolddroid:
still waiting for mine to ship. A 16 Gb, 8 Gb, and a case ordered on 6/28. Yesterday, I finally seen a pending charge on my credit card and my devices moved to top of wallet. UPS had plenty of time to process before 5 PM yesterday (Louisville, Kentucky to Indiana is an easy overnite) and it should be here today but no indication that devices have been scanned or shipped. Ability to call from order page removed a couple of days ago and no response to emails. Goggle should take out a full page ad and apologize for this launch and remove shipping charge and or give people who ordered the first week an additional goodie in my opinion. If devices don't show today, I will be beyond frustration. I hope when I finally get my order that devices have no defects but the way it has been going, I won't count on it!
[Nexus 7 General] joeb88:
£20 off @ tesco use code: TDX-Y7LM
[Nexus 7 General] dockinj:
Its funny I see many people talking about getting on with their life now that the Nexus 7 has arrived. Now that I am set to get mine today, I find myself a bit sad as there will be no real reason for me to refresh this page every 5 seconds. I think I am going to miss this, lol. I am sure there are no other forums on XDA as active as this one has been.

Needless to say I will be hanging around people until that last person in Australia confirms receipt of their device :-)
[Nexus 7 General] pnnorth:
Bargain and their deliver to store setup is pretty good - always been excellent when I've used them.
[Nexus 7 General] Schmeggma:
Fantastic.... Is click and collect broken for anyone else? :(
[Nexus 7 General] dockinj:
You are in the US correct? Have you went to MyChoice UPS and registered? I am assuming you have not received your tracking information yet, if that is correct you should go register with UPS now. I will bet you will immediately find a Label printed with your name and address. The link to the site is a hyperlink above, just fill in the data and log in, then you should be able to search on your street address for any and all shipments to that location, no need for a tracking number.

Good Luck! Let me know if it works and you receive that instant notification.
[Nexus 7 General] chazman1117:
NYC here ordered a 16 GB with case on 6/28 - Pending charge on CC. I have called every day since Thursday 7/12 and I have been told every day by Google that it will arrive tomorrow. I have just spoke with "Stephen" and he said that the "shipper is backlogged" and he cannot tell me when it will arrive. He forwarded my case to a specialist...

SMDH.......
[Nexus 7 General] mikereidis:
So far, I don't think a single Canadian has received any Google Play N7 order, June 27 or later.

I am among the few Canadians who have delivery scheduled for today.

And worse, the 16 GB Canadian pre-orderers, unlike those in every other country, have been told by Google to wait 1-2 weeks more, with at least one CSR saying to expect the full 2 weeks. This while stores sell them, albeit in limited quantities.

AFAICT the only difference between US and Canadian boxes is the inclusion of English/French bilingual docs and stickers.
[Nexus 7 General] DollisHillPhil:
Excellent. Cancelling GP order now... Wish me luck!
[Nexus 7 General] tech_abbz:
I think you'll have to refuse delivery
[Nexus 7 General] mikereidis:
Poor, little over-burdened "We Love Logistics" UPS.

That little extra 1% (or 0.1% ?) of packages, all from one customer with computerised records, must have been the straw that broke the camels' back.
[Nexus 7 General] sfletcher83:
Arrived, but doesnt work.

My 16BG Nexus 7 arrived today, ordered 29/07 1:30pm - UK.

Only problem is the touchscreen doesn't work - and I can't get into recovery mode!! GRRRRR!!!!

I've phoned Google and their RMA systems are down, so it's had to be escalated to a "specialist".

Not happy. Not happy at all.
[Nexus 7 General] Schmeggma:
I think we broke Tesco.
[Nexus 7 General] dockinj:
6/27 pre-order here, USA Georgia, 16G + Case which Google admitted caused a double whammy of delays for me. My order was so messed up that I did not even receive a notification that my item had shipped until 0430 Eastern US this morning. I already had my UPS tracking information as I use MyChoice UPS which provides instant details on any shipments to my address. For a moment I thought I was going to have my device in hand before Google ever sent me a notification that it was going to ship. So you see, if you are not registered for MyChoice UPS you may not have any idea that your Nexus 7 is on its way until the day it is set to arrive!

According to Google's apology letter ALL US Nexus 7 orders should be shipped by close of business July 19! So hopefully there is good news for all by close of business today!
[Nexus 7 General] rcolddroid:
I appreciate your advice. I registered with My UPS yesterday but didn't want to pay for the premium service. After I logged in a couple of minutes ago there was nothing shown. Thanks!
[Nexus 7 General] hittrans:
Uti delivery

Thanks a lot! I called UTi and they said mine will arrive in about an hour too. Can't wait any more.:good: