yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] Valerianus:
Well, at least I am getting mine sooner than anticipated. I ordered mine only a few days ago and thought that it would take a while for the first wave of pre-orders to go through first. Hoping for a Tuesday delivery!
[Nexus 7 General] Shahpur.Azizpour:
I'm mad at some tech blogs which initially stated that the n7 will be exclusively sold via Google Play Store. If it wasn't for this misinformation I would have bought it directly from a retail store. Not mad at Google.
[Nexus 7 General] malla1ml:
I talked to a Google rep and here is what he told me. Originally the N7 was to be released only in the Google Play store but ASUS sold the license to other retailers to carry and sell the N7. Retailers began selling the N7 about a half week early hence why all of our orders are trickling out.

I ordered a 16 gig with case on June 27 and was told Google has no plans to do anything for those who pre-ordered. My ordered has been processed and will ship Monday for certain according to the rep. He also recommended to fill out the Google Play survey and complain about how we feel snubbed by Google that those who pre-ordered are waiting. I wait my N7 now but everything in the area is sold out.

For what its worth...
[Nexus 7 General] Beta Max:
Time to F5 the UPS tracking page now =P
[Nexus 7 General] bleclair:
I love you, thread! :D
[Nexus 7 General] masterofmayhem:
Where is this survey? I would love to fill one out too
[Nexus 7 General] raycpe:
Well whatever is holding the screen down on my unit is not doing its job, whether glue or clips, because the screen is slightly separating from the body.
[Nexus 7 General] Balthazar B:
Send it to me to teach me a lesson. I promise I'll remember it. :p
[Nexus 7 General] Anakin_SW:
Apparently, you spoke with a nicer Google rep than I. They never even suggested a survey, but told me they'd escalate my case. I let them know I'll be refusing delivery. Send them some feedback that they'll notice. They don't seem to care about complaints now that they have our money.
[Nexus 7 General] EVO DL:
Oh no. Polygamy.
[Nexus 7 General] malla1ml:
I received a survey after using the "help center" and talking to the Google Rep. He also sent a link to my gmail after talking to him.

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[Nexus 7 General] Balthazar B:
This does make sense as it would follow the pattern of the Nexus Phone, the Q, etc., since VzW so badly screwed up the Galaxy Nexus rollout. Wonder whether we'll ever again see Google selecting Asus as the manufacturer for a Nexus product...
[Nexus 7 General] rmm200:
Contact someone like Ifixit and see if they want to do a story on it.
[Nexus 7 General] NonovUrbizniz:
Lol with no boots.

Seriously though I grew up with rotary dial and party lines (shared phone number for our street)...

So the fact that I ordered a hand held computer on a desktop computer with one of these new fangled credit cards and then can watch it's delivery progressing towards me on my cell phone from my couch is pretty goddam impressive to me.

Also keep in mind my first 386mhz computer with 8mb of ram and 10" green only crt was 1000 dollars... So 200 for a quad core 1.3ghz 1gb ram hi def screen that I can hold in my hand and I get 25 dollars in software free?

Perspective my boy perspective.

I don't care that people are getting all stressed out and *****ing I'm just trying to help them by offering some perspective... hormones make it hard not to be all emotional about things out of your control... with age comes the ability to not sweat the little things.

My only real concern is all these emotional needy over demanding whine bags are going to piss off the devs if they continue this attitude in those forums... again I don't care because they'll likely just get banned... or the grown ups will go and play elsewhere...

I'm also super disappointed I'm not playing with it right now but getting all pissed about it isn't going to help anything.
[Nexus 7 General] mrich137:
Didn't Asus say Google was a nightmare to begin with for having to rush the development? Asus might be happy with that decision
[Nexus 7 General] Anakin_SW:
I had the same issue with my Transformer Prime. It was along the right side of the screen and sounded like tape wasn't holding when you'd push it down. Had to exchange through Tiger Direct. Asus clearly is going down hill...shame, everything I own is Asus.
[Nexus 7 General] chisaki:
Of course I bought Bethesda's horse armor, did you expect me to play Oblivion on a horse without armor?
[Nexus 7 General] kharnage:
Still no update, I ordered on 7/8 and they didn't ship it for me or make a tracking label yet I live in NY and I only ordered the tablet. What the hell.
[Nexus 7 General] ktz84:
I'm glad it makes sense to you as it makes no sense to me.

Am I seriously supposed to believe that Google couldn't manage to draw up a simple contract with ASUS that guaranteed exclusivity of the Nexus 7 for the Play Store. They couldn't manage to put the simple terms into the contract which would have prevented ASUS selling any licence to any retailer. In other words ASUS's roll was simply to manufacture and distribute to the Google distribution centres. That stretches the limits of believability for me. If it is true that suggests incompetence of the highest order at Google and I just don't believe that happened.

Secondly Google is taking a hit of these tablets. Again am I supposed to believe that Google is going to subsidise ASUS supplied retailers if they didn't agree to it as part of the general roll out of the product as the retailers are selling this tablet at the same or lower cost (when discounts being offered by the retailers to customer and free delivery is taken into account) than Google was able to offer on their Play store. Again just doesn't make sense.
[Nexus 7 General] flyodd:
People that ordered 6/27 still havent gotten their tracking label... You have bit longer to wait I feel.
[Nexus 7 General] chisaki:
Don't wear out your F5 button, our orders are sitting in a Google warehouse waiting to be picked up Monday.
[Nexus 7 General] SoldierOfCatan:
So does anyone know if Google is processing orders over the weekend? I ordered on the 4th (16gb model) and have not had any signs of progress. No charges, emails and my transaction has not been updated on the play store since I bought it. I would hope that they would process and make a shipping label at least so they can get it to shipping on Monday. Its discouraging and feel forgotten.
[Nexus 7 General] TalB123:
Dude. You ordered 6 days ago, calm down. There are people who just got their tracking numbers last night who had ordered on the 27th!
[Nexus 7 General] Metallice:
7/5 tablet only. I win. Sad win.
[Nexus 7 General] kattara:
I highly doubt they'll process on the weekend. I know UPS doesn't ship on the weekend (canada).
[Nexus 7 General] haloimplant:
Obviously it was always supposed to be sold through Asus' distribution channels as well as the Google Play store. I think the screw up is that GP shipping was delayed and it was way too late to put the brakes on other distribution even if they wanted to.

Should they have put the brakes on? I don't know, it wouldn't get the preorders out any faster, but I do know that when you pre-order weeks ago you don't expect to see stores selling while yours might ship next week.
[Nexus 7 General] bmakuck:
Order from Play store shipped

Ordered on Jun 27 from Google Play.

Shipping confirmation at 2:11 am today (Saturday) from Google.
[Nexus 7 General] kaywoo:
Just picked one up from NCIX Mississauga. They still have 3 in stock. So if you live close to their store, call them and put a small deposit to secure yours!
[Nexus 7 General] Mark Friedlander:
I'm beginning to think Google doesn't understand the difference between "pre-order" and "back ordered".
[Nexus 7 General] darkamikaze:
Anyone who got a 16GB, with case, ordered 27th and is in California get anything yet?
[Nexus 7 General] TahrirSquare:
Ordered 07/03 no Charge, email or tracking. Sam's Club sells them from $246..84, no shipping, plus got $10 gift card from them which I used on the purchase. Sorry google.
[Nexus 7 General] ky0nkyon:
You must be from Cali. Same here and no tracking update.

My life for Aiur
[Nexus 7 General] altimax98:
And there are people who ordered 2 days ago who already got confirmation
[Nexus 7 General] TalB123:
I know, it's sad...
[Nexus 7 General] pclov3r:
my tracking number still isn't active. GOt email 1:42 am this morning. Calif
[Nexus 7 General] TalB123:
Same here, live in CA, got my tracking number at 2:05 AM, still not active. :fingers-crossed:
[Nexus 7 General] hayho2005:
Got mine!

First time posting here, but I had been following this thread since Page 1

from Southern California, pre ordered at Google play store on 6/27 at 11pm Pacific Standard Time.

Woke up this morning and got the email with tracking number from Google play. Google wallet also updated the status. Tracking info still not available on ups website, and my discover card account had not reflected any charges either.

Hope this help other people from so Cal waiting for their nexus 7
[Nexus 7 General] elias0441:
I don't believe that, if Asus gave a license to other retailers to sell the tab then why is Google giving those who ordered from other retailers 25 dollars credit for the play store?

Google knew other retailers are gonna sell it too
[Nexus 7 General] bleclair:
I checked a few more Gamestops and no go. I know the poor people there are ruled by an iron fist, but if I hear, "You should have pre-ordered..." one more time...

I DID PREORDER! That's why I'm here trying to find one! :laugh:

27th 11am order, 16gb + case + adapter - no 2nd charge, no shipment
[Nexus 7 General] rmm200:
The death of someone close to you is sad.

Early confirmations rate very low on the sad scale...
[Nexus 7 General] TalB123:
The credit is activated when the first Google account is activated on that device. Google has no control over which retailer you got it from...

---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------

It's first-world-problems kind of sad, that's all. It's all perspective.
[Nexus 7 General] Balthazar B:
Then to what would you attribute the odd events we're seeing with tracking info, the early release by retail stores of the tablet, etc.? The only other explanation that makes sense to me is that Asus was late in delivering product to Google Play, which would also fit their modus operandi with their earlier Transformer products, but had at least partial orders shipped to some retailers. I'm pretty sure the top brass at Google, Asus, and UPS have a complete picture of what transpired, and it's very possible lower level managers and staff have at best an incomplete view, or possibly none at all.
[Nexus 7 General] chisaki:
Good point! That's a GOTCHA Google.
[Nexus 7 General] pclov3r:
I wonder why my track isn't even active yet? Not even billing information is there or label created.
[Nexus 7 General] expertzero1:
Because ups Havnt scanned the packages yet.....
[Nexus 7 General] bleclair:
Wonder why Best Buy has been completely silent on this launch? Maybe their relationship with Apple?
[Nexus 7 General] pclov3r:
UPS doesn't need to scan a package for it to say received billing info unless google and ups or doing something special.
[Nexus 7 General] rmm200:
Clearly at some point Google intends on stopping the $25 offer, but no idea when or how they would implement it.

Sales after a certain date I guess - but how would they know the date of sale...
[Nexus 7 General] californiarailroader:
I'm from California, and mine is scheduled to be delivered Monday.
[Nexus 7 General] Hemidroids:
It was a pre order and YOU KNEW, BECAUSE THE COMPANY THAT SELLS THEM TOLD YOU IN ADVANCE the shipping date is MID JULY.

Bet you kinda feel dumb huh?
[Nexus 7 General] CMac14:
I preordered on 7/11 and it already says its shipped...
[Nexus 7 General] cornelious2:
or by service serial number they can tell when it was made.

Sent from my mopho
[Nexus 7 General] pclov3r:
Go take care of your Hemroids.
[Nexus 7 General] kattara:
Isn't the credit given once you sign in with your account? I'm sure it's some script they have on their servers to add the credit. So, they can just remove the script when they're done giving out free credit. I think...
[Nexus 7 General] elias0441:
That's my point.... Google knows which tablets are sold by the play store and they know how to block tabs from other retailers from getting the 25 dollar credit but they didn't which it tells that google knew others were gonna sell it too
[Nexus 7 General] rmm200:
What if you don't activate your pre-ordered unit for a month? No credit? I don't think that would work...
[Nexus 7 General] kattara:
Ah, good point! Yeah, it must be by serial number then.
[Nexus 7 General] James-NC:
This is my first android device and like all of you I will be glad to lay hands on it.I hope it as good as it seems to be from all I have read about it.

It is also my first and LAST time with the whole pre-order thing.I don't mind it being later than the stores in my area selling them but I sure have seen no need for the complete lack of communication with those that layed out there monies first.No excuse for not keeping us informed as to what master plan Google has.

I am sure it will show up sometime next week but the next time I will wait for the B&M stores to get stock and buy there so I can get it a few days early and save a few bucks.
[Nexus 7 General] cornelious2:
here's hoping for that scenario.

Sent from my mopho
[Nexus 7 General] rmm200:
There will be problems with that too.

I thought all along it was a mistake letting the retail partners hand out the credit too. Makes it pretty much impossible to control.

Along those lines, it might make more sense to just say the credit will always be part of the purchase price. No end date.
[Nexus 7 General] yolo2die:
ordered 7/9 8gb, preauth came and went then Recv'd my tracking at 2 am Saturday(today), no charges on account til now at 2pm Saturday(today) the charge hit my account
[Nexus 7 General] Hemidroids:
Dont sweat it. It was almost exclusively the crybabies that fell on the floor in the middle of the livingroom kicking and screaming :crying: about wanting their bottle.....uh...er... sorry... tablet.

They are the ones that got the faulty tablets. Justice is served!! LOL :laugh:
[Nexus 7 General] RMXO:
Just letting anyone that is deciding on getting one, I'll have one for sale once I get mine from Google. I did get an email last night them charging my CC & letting me know it has shipped. I'm only asking the price that I paid on Google Play Store. I know you might be able to find it cheaper but if bought through me, you will get it 2-4 days depending on your location to me.
[Nexus 7 General] orbembell:
Thanks! I ordered on July 3 Southern California. No email yet. I noticed that several posters that bought July 2 got confirmation already. Hopefully my email arrives later today.
[Nexus 7 General] Gibsonflyingv:
To the people that got their tracking number last night, is there any info with yours yet? Mine is still blank (got mine at 1:33am).
[Nexus 7 General] Agallion:
I was given my tracking number last night, but no activity on it yet.
[Nexus 7 General] californiarailroader:
I got mine last night, this is the current status-

Nickname:	Nexus 7 16GB

Carrier:	UPS

Tracking number:	1Z

Status:

Information Received

The shipment information has been received by UPS.

Shipped from:

Shipped on:	Thursday, July 12, 2012

Delivery to:	REDWOOD VALLEY, CA, US

Scheduled for:	2 Days Monday, July 16, 2012

Service:	2ND DAY AIR

Weight:	1.70 LBS

Updated:	4 hours 31 minutes ago. Refresh
[Nexus 7 General] mewantnexus7:
nope still blank.
[Nexus 7 General] danlo:
That summed up how I felt also. It's not just the fact that Google didn't follow standard fulfillment practice of first in first out, it's their entire lack of communication.

Jun 27/16GB/Case - I just got off the phone with Jay from the Play Store (swear the kid sounds like he's 12). They started processing orders on Friday. As of now, my order has not been processed at all. They are not processing any orders at this time, so we will have to wait until Monday for any fulfillment notices. He told me to email the Play Store back if I don't receive any notifications by end of day Monday.

The weather is nice here in NY; for my sanity I need to cut myself from the Internet, and more importantly, this board for the weekend. Have a good weekend everyone.
[Nexus 7 General] COTorrey:
i did get a tracking number this morning, and after adding it to my MyUPS account, I see it says monday for delivery
[Nexus 7 General] rmm200:
Wish someone who works for UPS (hint hint) could give us some idea how many packages from Google entered the system yesterday...
[Nexus 7 General] ktz84:
I haven't a clue but what I can say is that Google themselves wouldn't allow you cancel your orders for any device ordered before 2nd July as the shipping process had already started. That's a heavy hint that ASUS delivered.

My guess is that Google and UPS didn't get the Play Store shipping process sorted by the 12 July when I believe they had planned to start shipping and a date they had already communicated to retailers. Again we have strong hints of this from retailers in the US who got emergency orders to suspend the launch on the 12 July. Whether that message got through to Ebuyer in the UK or not, who knows, but they started selling on what was the agreed date. Perhaps they did get the communication but they were too heavily committed by the time they were told to stop the process and as such had no real option but to continue until they exhausted their current quota of stock. In any case that, and the sale briefly of some products in the US on the 12th July meant that customers knew their products were sitting in retail units with their name on it yet they were prevented by Google from collecting their pre-ordered device started to cause ill will.

The whole process descended into chaos as CSRs at Google seen a huge increase in call volumes, as evidenced by the wait times being quoted on this thread. The problems were exacerbated the following day when those EBuyer customers got their devices and call volumes went even higher and the complaints grew very loud as Play customers felt they should have been first to receive the device and in the absence of any information as to when they were going to get them turned the launch into a ***** fest. Google felt they had no option but to start the shipping process in the US even though the UK and Austrailian markets had closed for the weekend. The grand launch around the world (at least where they were selling) had officially crumbled round them.

That's my assessment. Probably way off the mark.
[Nexus 7 General] rmm200:
At least you have no factual inaccuracies, unlike the massive recall rumor.
[Nexus 7 General] raycpe:
Guys don't be fooled by the Monday estimated delivery. I got my shipping notification as well, but all that means is our shipping label has been printed. I just spoke to the play store asked directly of my unit was placed on a truck yesterday or if the label was printed, and was told that the order was processed and the label was printed, most likely will be on a truck Monday for Tuesday delivery.
[Nexus 7 General] Gibsonflyingv:
I'm hoping I'll see the same thing soon. Thanks fellow N7'ers for sharing.
[Nexus 7 General] MZero:
ordered 6/28

received tracking number today:D
[Nexus 7 General] alpha11sponge:
Mine is still blank as well.
[Nexus 7 General] rmm200:
Don't be fooled by what CS tells you either. If it goes on a truck Monday you are not getting it Tuesday with two day service. That is next day service...

You really won't know when UPS got it until your tracking number goes live - which may be after it is delivered.

But at least it will show you when UPS got it.
[Nexus 7 General] doodads:
shut up :p
[Nexus 7 General] raycpe:
I agree. I got a unit from Sams yesterday but I am returning it because of a screen separation issue. I hope they arrive Monday
[Nexus 7 General] kharnage:
And there are people who ordered on the 10 and already got a confirmation
[Nexus 7 General] kattara:
I'm just gonna wait patiently for my unit. This thread is giving me high blood pressure. ;)
[Nexus 7 General] Anakin_SW:
All of this fighting with Google has really soured what should have been a great experience. If I didn't have such disdain for Apple, that's just where I'd put my money right now. But, Google isn't getting my money either. I'm refusing shipment. For what it's worth, I was charged and received a shipping number that doesn't have any information also. Doesn't matter when it comes though, as Google will be paying to ship it back to themselves.
[Nexus 7 General] scooter217:
Sam's club has 4 of the 16 gb in Frederick, Maryland. They had 5! :)

You have to go to the customer service desk. The in the tablet section told me they can't sell them because of "the" lawsuit.