yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] dockinj:
YEA Awesome news! Congratulations!
[Nexus 7 General] jotei66:
Get yourself a @consumeractiongroup,.co.uk email from there website, it ain't free but cheap and its helped me on many ocassions in getting my mail actually read and an actual resolution to my issues at a higher level

Just a helping thought buddy .... ;)
[Nexus 7 General] clintkev251:
My 16gb order from the fourth just went to the top of my order list. And for the people that were thinking that credit card problems at the time of their order were causing delays, I don't think that this is the case since I tried 3 different cards before the charge would go through
[Nexus 7 General] pistis:
I just called Google to cancel my 16GB order from the Play Store, ordered 4 July. I'm in the UK and had to wait about 40mins, but once I got connected to the agent I made it clear I won't be available to receive the tablet when it gets shipped next week as I will be away. Anyways after about 5mins of good natured conversation and consulting his supervisor, he agreed to cancel my order and cancelled it straight away. I have received the cancellation notice.

Currys are delivering my order made yesterday tomorrow evening so I don't want have to worry anymore about this Google shambles. Not sure I'll order any device off the play store again!
[Nexus 7 General] edhunter13:
Did you order in the UK???
[Nexus 7 General] MarkyMark8609:
Due to boredom while waiting for my shipping email I've spent a couple of minutes in Photoshop mocking up what Google should have put on the Play Store at least a week ago. If this had happened I (And I'm sure plenty of others will agree with me) would have been much happier knowing exactly what was going on. Even if I'd have ordered after 7th July (date was just picked out of thin air, sort of like Google's shipping method!)

And when the link is clicked it goes to this message:

Simple, upfront, honest.
[Nexus 7 General] clintkev251:
Sorry no, US
[Nexus 7 General] sammylt:
Sorry Chap but you are WAY down the list, read through posts, people ordered in June and no joy.........
[Nexus 7 General] RBFesquire:
Something along the same lines I knocked up yesterday :-)

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] Solange82200:
Aww shiznit, I was hoping mine would arrive tomorrow. I got charged today and moved up in the store, but no shipping email. Ugh. Oh well. If I get it by Friday, Ill live
[Nexus 7 General] Plexicle:
How do you know when he ordered?
[Nexus 7 General] JaZart:
July 5th, Finally shipped!!!!!

The madness, the fury, the brutally agonizing torture is now over.

Feels better than sex, Ahhhhhh!! :o:o:o:p:p:p:fingers-crossed:
[Nexus 7 General] el56:
Well, my wait is over.

After already waiting for a few weeks, and having been earlier told that mine would ship this week, and then yesterday being emailed an "update" that it would be YET ANOTHER 1-2 weeks for Canadian 16GB units, I'd had enough.

Last night I called support, patiently waited my turn, and politely demanded a cancellation. Apparently they can't do cancellelations; the story I was given is that all the shipping addresses are already in the hands of the shipper that is handling all the logistics. (Well, that might explain the seemingly random order in which they're going out.)

What I was able to do was request an "interception", that they would remove my address/order from the queue before it got to ship. Apparently this isn't normally done, but the extra wait appears to offer Candians (who received that "update" message) reasonable grounds to stop the order.

Given that I've been told it won't ship until next week at the earliest, removing it should not be a problem. Still, I'll be watching my credit card balance daily, with instructions from Google to dispute any accidental charge that might happen and -- of course -- refuse any Google shipments should they slip through.

This morning, after calling around -- the big stores as well as a few smaller Toronto-area known sources of Asus goods, I found that a FutureShop -- the one nearest me, actually -- had two still in stock. And now I have one of them.
[Nexus 7 General] fibre_optics:
Mine was dispatched 17/7 and delivery was attempted today but i was at work and my brother was still in bed (damn him).

I have contacted TNT who have sent me Google's direction to get the address for redelivery changed as it says on the "sorry we missed you" card, needless to say i was on the phone to google for over an hour before I actually spoke to someone. I have now spoken to someone and he took my email address and took the new address and said that hew could not so it due to the fact that they are closed (they close @ 10pm and it is 8pm ??). the "specialist has now sent it to his escalation team to try and sort.

Fingers crossed i can get this while at work tomorrow.

Maybe not though as it was an american call centre which is ridiculous.

ugh:rolleyes:
[Nexus 7 General] dadoc04:
june 27 order....finally got charged last night. no shipping or any other action yet

16gb+case/USA
[Nexus 7 General] sammylt:
Said he ordered on 17th July!!
[Nexus 7 General] MarkyMark8609:
It does seem like while some of us Brits are being ****ed with the ****tiest of sticks, you Canadians are being slapped around the face with them after they're done with us lol.
[Nexus 7 General] Rueben_:
UK/NORTHERN IRELAND UPDATE

Ok guys so as you know I live in NI. I got my package today at 3pm ran to the door and had to be out the house again in 5 min for appointment lol. For Northern Ireland the carrier is NOT TNT it is a company called

, even though Google said all UK orders are shipped by TNT so i dont know what they are on about. Anyway guys the tablet is worth the wait Amazing device fast, no lag and amazing screen I can not recommend enough, Im annoyed with the Communication that Google provided us with but not the Delivery time, it has arrived for me mid July. Im very happy i have it now and can start ROM dev for this device info below with pic bye guys good thread btw :)

Ordered : 7th July

Delivered Email : 17th July

Delivered : 18th July

Size : 8gb

Location : UK, County Fermanagh
[Nexus 7 General] ni9htwi5h:
yeah I guess. I ordered 8gb on july 7th (from Canada)! I am just complaining about the 20 bucks they got for shipping
[Nexus 7 General] Plexicle:
He did? You might want to read it again.
[Nexus 7 General] bleclair:
Nope, said SHIPPED July 17th. Doubt it shipped the same day.

EDIT: He posted above that he ordered on the 7th. Regardless, Google advertised 2 day and shipped it ground, looks like. I'd definitely be asking for a shipping discount/refund.
[Nexus 7 General] MrDooom:
Location: UK, Kent

Ordered from: Play Store

Model: 8GB, no accessories

Order Date: 27 June 2012 19:51:46 UTC+1 (during, or immediately after the keynote)

Shipping date: Unknown

Tracking number: None

Arrival date: Not arrived yet

Card charged: Nope

Received mass apology email: Nope

Any communication at all: Nope

The only activity of any kind (after the original order confirmation) was the Play Store order jumping to the top on 16th July.

This is beyond ridiculous.
[Nexus 7 General] veryjiggy:
Just got a shipping confirmation email from Google Play. 8gb, ordered on the 10th.

I know many who have ordered before me are still waiting. Hope Google execs are cognizant of the anger raging in these forums.
[Nexus 7 General] iucidium:
I pray it is on your door Saturday.
[Nexus 7 General] MarkyMark8609:
People keep referring to this "apology email"...

It wasn't an apology, there was no apology either directly or implied in that email.
[Nexus 7 General] kharnage:
What does moved to top of the list mean?
[Nexus 7 General] MarkyMark8609:
Well mine moved to the top of the list on Monday, still not received a shipping email so take from that what you will.
[Nexus 7 General] dockinj:
Congratulations! Is it an iPad killer or what!!!! Sorry you had to go through all of that trouble but it is well worth the wait eh? Good job man, and have fun!
[Nexus 7 General] Solange82200:
Were you charged when it moved to the top of the list?
[Nexus 7 General] MrDooom:
I wouldn't know, having not received one :p
[Nexus 7 General] dockinj:
Tick .... Tock ... Tick ... Tock, Still NO SHIPMENT EMAIL FROM GOOGLE!!! Seriously, UPS My Choice says a label was printed for Overnight shipping due to arrive tomorrow but no email from Google or status change on my Google Wallet order status! This really is shocking!
[Nexus 7 General] Big_Ted:
Well I sent a complaint email to the UK CEO earlier and at least got a quick reply.

However the stock reply below is hardly what I would expect......

You would think they would do more than forward you to contact CS.........
[Nexus 7 General] MarkyMark8609:
Yep, which dropped off after 2 days for some reason.
[Nexus 7 General] tazm0n:
Finally Shipped- with Case

I was one of the June 27th'ers (first to order, last to receive!), and having sent Google Play support another email inquiring why my early pre-order still had not shipped- I also asked if the case I ordered with the N7 was holding up my shipment- I received another of the generic replies on how they had such huge response, orders were shipping this week, blah, blah....

Well, I check email this morning and.. huh, here's one from UPS... Must be a joke... No, it's a legit notice and in fact, my order is OUT FOR DELIVERY! Woohoo! (A note from google is attached saying they apologize for the delay and I was upgraded to priority overnight delivery)

Best part is I'm working from my home office today so I'll be here to receive it.

Good Luck to the rest of the J27th'ers, have faith and ye shall recei... Uh sorry, got excited :laugh:

Cheers!
[Nexus 7 General] maverpix:
When they say all Nexus 7 16GB orders placed through June 30 (BST),what exactly do they mean? Do they mean all orders placed before the 30th or all orders up until the 30th,in other words everything that was ordered before July?

My email states: Order date: 29-Jun-2012 11:42 PM PDT but the time of the email was Sat, Jun 30, 2012 at 7:44 AM UK time

Anyways I'm sat patiently waiting for them to answer the phone,they hung up after 15 mins the first time,currently been waiting just over 20 mins.

Something I am going to mention is the definition of pre-order according to Wikipedia:
[Nexus 7 General] Metallice:
Oh man I really need to stop getting my hopes up. July 5th too.
[Nexus 7 General] Solange82200:
Aw crap. I hope that isnt the case with me. I just a UPS my choice alert, I almost flipped, then saw it was for some pants I had ordered for my son weeks ago lol.. grrrrrr
[Nexus 7 General] jotei66:
Typical Google - covering all corners - sorry if you want to contact us we are going to make it as awkward as possible and you will have to speak to our professional monkeys first, that is before you get to talk to the executive clowns anyway ....
[Nexus 7 General] GaryMick:
Thanks for the info. I ordered 8gb on 28th and still heard nothing but hopefully I'll hear something soon. At least I'll not be expecting a TNT van anyway! :)
[Nexus 7 General] MrDooom:
In the "My Orders & Settings" page in the Google Play Store (click the cog icon on the top right), you see the list of all items you've ordered through the Play Store (including apps, paid and free), in reverse date order.

The Nexus 7 order gets its date updated, which moves it to the top of the list. In my case, nothing else seemed to happen. Some had their cards charged at around the same time.
[Nexus 7 General] towelieee22:
***UPDATE***

I ordered the 16 on 7/5 in NY no case. WAS JUST CHARGED! no email yet

*** Nexus 7 just jumped to the top of my wallet page
[Nexus 7 General] dockinj:
I am in the US and spent like 45 minutes drafting this monstrous corporate email that I would typically send to a C-level executive professionally, starting with the good news about the product and then easing into the failure and offering a resolution that would "drastically improve the negative perception and press that is certain to happen as a fallout to Googles inability to deliver..." but I am not sure that will ever hit the inbox of Larry Page or even his assistant. No response for me yet. At least you didn't receive some canned response email, it seems that the UK CEO may have actually read your email which is pretty cool. Who knows it may impact him enough to actually do something even though his response to you didn't seem like he was going to take any action. Good for you for sending it anyway. I always say you can't complain if you are not willing to fight for resolution. We have earned our right to complain :mad::mad:
[Nexus 7 General] Plexicle:
Are you in the US? Did you order with a case? 8GB orders from the 28th were filled a while ago.
[Nexus 7 General] JaZart:
Should def happen for you today bro.

Keep your head up it'll be there for you soon. :good:

(easy to say when I've got my shipping lol)
[Nexus 7 General] ttweed:
Ordered 16GB model on July 3 and finally saw a pending charge to my credit card from Google yesterday afternoon. No shipping notice by email yet, but finally some movement in the process. :good:

TT
[Nexus 7 General] lin013190:
Pop up blocker..
[Nexus 7 General] bisto321:
dispatch it or kitty gets it!

Cycled from work to London Marylebone station and they have still not posted the damned things!

Must have been offline for at least 15 minutes.

What's wrong with you Google?

Better dispatch it while I am on the train home, or I am gonna kick the cat when I get in!

You have 1 hour Google!
[Nexus 7 General] 18t:
blasphemy. screenshot within an hour or ban
[Nexus 7 General] carlpalmer:
post the evidence.......
[Nexus 7 General] MaxCarnage:
I told you guys yesterday that some douchebag would do this. :cool:
[Nexus 7 General] aeroevan:
I ordered on the first day from the play store and still have no shipping number (but that didn't stop me from refreshing my email).

I seriously can't wait for my first tablet and first nexus device all in one.
[Nexus 7 General] ACCUSED24:
Yup.. wasn't that around page 89 =P
[Nexus 7 General] dude2k5:
Yup trust a guy who has 0 thanks and just signed up this month. He should know and won't troll.
[Nexus 7 General] armyboy11b:
.......noob
[Nexus 7 General] Banumu:
So people like myself wouldn't have to trek (no car) 20 miles to the local store that sells them?

Some people are home bound for medical reasons I'm sure they wouldn't mind delivery.
[Nexus 7 General] Hipnado:
Gamestop

Just got off the phone with my GameStop. I asked if they had word on a release date and he said it has been "delayed."

I asked him from what date it was delayed and he said that the release date was supposed to be on the 12th but they got on e-mail at the store level this morning that said the date was now "undetermined."

Again, this is from a GameStop rep so take it for what its worth. I may call another local GameStop to see if I can get more from them...
[Nexus 7 General] MMcCraryNJ:
Don't freak out too much guys. There's still time for shipments to go out today. In fact, there's plenty of time.

A lot of times, couriers (UPS especially I've noticed) won't pick shipments up until very late at night (11-12 pm).

I was one of the first people to order the Verizon Galaxy Nexus when it finally went up on Verizon's site. I had one day shipping with UPS, and I ordered Thursday morning at like 1 AM.

I was worried when I didn't see anything all day Thursday that I wouldn't get my package until the following Monday (when I could have just walked into a Verizon store and gotten it). Thursday night about 11:30 PM, I got a tracking number. Half an hour after that, the tracking number started showing activity, and indeed I received my phone about 10 hours later, 10 AM Friday morning.

So don't fret. I'm sure shipments are imminent.
[Nexus 7 General] bradsh1:
perhaps google realized what a ****up it would be to make it available at stores before they shipped the play store preorders
[Nexus 7 General] TedT100:
Any chance ASUS might have any info?
[Nexus 7 General] lin013190:
Call them
[Nexus 7 General] bradsh1:
Even if they did, they wouldn't want to interfere with google's management of the deliveries and shipping. It is after all "googles device"
[Nexus 7 General] bmar29:
Okay here's some HARD evidence. This article apparently has some literature from Office Depot

http://androidcommunity.com/nexus-7-could-hit-retail-stores-this-thursday-20120710/
[Nexus 7 General] pclov3r:
There is still a chance they could go out today.
[Nexus 7 General] thekillingtree:
maybe i'll grab one at gamestop this weekend if i don't get a shipping email by the 12th.
[Nexus 7 General] darkamikaze:
FINALLY! A pending charge.. no shipping info yet..

June27, with case, 16GB, SoCAL
[Nexus 7 General] Tricky103:
+1 but ordered 29th
[Nexus 7 General] whatsinaname:
Montana yet again

Ordered on July 4th, 16 gig no accessories. FINALLY saw movement, my card has been charged, and my nexus has moved up in my play store. Have not seen any shipping information. Of Course I leave for vacation at 6 am *sigh* I guess I will just have to enjoy my vacation and then have even more fun when I get back. Good to finally see something. I have to admit I don't think I will ever buy device from google store again.
[Nexus 7 General] dockinj:
Same here in the US, June 27 order for 16G + Case and only today did my Order move up the list to July 17. Then I received a proactive notification from UPS My Choice stating someone created a shipping label for my address. But no word since then. I think I will receive tomorrow or Friday latest. I expect to get my Google email tonight and hopefully a device tomorrow :-)
[Nexus 7 General] foxorroxors:
took from Monday till today for me to get a tracking number from poogle. lazy homos :-) hang in there!
[Nexus 7 General] jonohanson:
Ordered 29th UK 16gb, just received shipping notice :)
[Nexus 7 General] vidanay:
I think the ****ing Google Dog ate my order.
[Nexus 7 General] ten_fold:
Think my plan of action is to see if my order ships tomorrow morning, if it doesn't gonna phone around the local stores that may carry it then ring Google and argue my way into a cancellation of my pre-order.
[Nexus 7 General] dudes45:
Same here guys! Just got mine!!!

Google Commerce Ltd charged your VISA xxx-!?@# for £168.99. "GOOGLE *Google Play" will appear on your billing statement.

Yay, I will likely get it before my holiday now! I'm not annoyed with Google, a little dissapointed yes but I'm not "mad"...
[Nexus 7 General] dazzer1975:
it didn't, google just screwed us all over.
[Nexus 7 General] Big_Ted:
Don't think he has, it was from *** **** Assistant to Dan Cobley - MD, Google UK

Its the usual you expect, someone else reads emails that are sent to his office and decide if they should go to him or be passed down to a manager, this time it was a fob off reply and not what I expect from the CEO's office.
[Nexus 7 General] RBFesquire:
Just tried to order from pc world and the front Page says delivery by 20th but further through checkout it says 3 to 5 days. Anyone had experience of which one is correct? (uk)

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] wublaze:
been lurking in this thread for what seems like an eternity but im a 7/5'er and i havent been charged and the only email i ever got was the mass one for yesterday. i'm loosing the last bit of hope i have left.
[Nexus 7 General] Metallice:
Oh my god if I see one more July 5th USA no accessories person get any good news my head is going to explode.
[Nexus 7 General] GaryMick:
Nope I'm in the UK and no accessories :(
[Nexus 7 General] vidanay:
I wonder if Amazon, Apple and MS all chipped in $1,000,000 each and all pre-ordered just to be dicks? :D
[Nexus 7 General] tech_abbz:
nope, probably will get it next week
[Nexus 7 General] bleclair:
They should have had a promotion where if you e-mail in your Nexus 7 cancellation you can get $50 off one of their devices. ;)
[Nexus 7 General] andTab:
Tried listing mine on craigslist but that place if full of clowns and douchebags.

I guess mine is going back to Google as "delivery refused"

PM if you are in Los Angeles and want to pick up for $315.
[Nexus 7 General] towelieee22:
keep the faith you will be charged soon!
[Nexus 7 General] iucidium:
When did you order kidda?
[Nexus 7 General] dadoc04:
FINALLY!!!!!!!!!!!!!!!!!! got my shipping email.

next day delivery for tomorrow in Florida... good luck to all the other real preorderers who are still waiting.
[Nexus 7 General] pnnorth:
Billy no tablet here again (UK, 16gb, 27th June).

Absolutely fk all to report.
[Nexus 7 General] maverpix:
Just got off of the phone with Google customer services with reference to my earlier post.

I have been assured that all UK 16GB Nexus 7 pre-orders that were placed between the 27th and 30th of June will be shipped by Friday the 20th of July. We might have to wait up to 3 days for them to actually be delivered from then but at least it's some sort of good news :eek:
[Nexus 7 General] bpye:
Be happy you even got that.
[Nexus 7 General] iucidium:
They're putting new backs on as we speak...
[Nexus 7 General] bleclair:
That's pretty much what Amazon did with some of the unsold Blackberry Playbook inventory... :laugh:
[Nexus 7 General] Dazzh82:
Day later ordering 28th and nothing for me either.
[Nexus 7 General] iucidium:
I was told they'd be on doorstep on the 20th at the latest. Tnt shipping has been upgraded to overnight too.
[Nexus 7 General] Metallice:
As an American I have to ask... who the heck is billy and why are you telling him about your preorder? :)
[Nexus 7 General] TheHEFTA:
So after giving in and picking one up from PC World, phoned up and cancelled my order.... I've just received my shipping confirmation...
[Nexus 7 General] flatline89:
+ 1 ordered 29th
[Nexus 7 General] iucidium:
English expression lol 'Billy no mates' unwanted/lonely man.
[Nexus 7 General] maverpix:
You could try Carphone Warehouse,they are expecting stock tomorrow and HMV will be selling them in stores on Monday :eek:
[Nexus 7 General] cse2k:
Wonder if UK people could pick the device off Currys/Pc world tomorrow, all these waiting don't feel good.
[Nexus 7 General] vidanay:
I think he's related to Bob's your uncle.
[Nexus 7 General] MarkyMark8609:
Just a point to the Google apologists who were on earlier this morning skewing everything to make it seem like they've done everything by the book, if they don't get me my shipping email in the next 3 hours and 20 minutes we will have entered week 4...
[Nexus 7 General] pnnorth:
That'll be me talking crap- as per usual :)
[Nexus 7 General] Metallice:
Haha. I was kidding. Playing the role of the ignorant american. Guess the smile didnt make it clear. oh well.
[Nexus 7 General] RBFesquire:
Actually I am going to wait for Google to send mine, I'm not giving in! Let's see how long or not it takes them. They said next week! Let's see huh?

I consider this, taking one for the team! :-)

Uk

16gb

July 3rd

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] Metallice:
His name is actually spelled Bob Syorunkle. He's a famous Norwegian folk dancer.
[Nexus 7 General] vkapadia:
Exactly! I refuse to give in. As Jeremy Irons said (kind of), "Thick as [Google's preorders] are, pay attention! My words are a matter of pride!"
[Nexus 7 General] altrikdout21:
If you're in the US and ordered before July 13, we're guaranteed to have them on Friday! I was hoping for it today when I got home, but finally we have a concrete date. In the U.S. If we ordered before a certain time. And if we got no accessories.

Google... -_____-
[Nexus 7 General] iucidium:
An American doing sarcasm. You CAN teach an old dog new tricks.
[Nexus 7 General] Jonnyn93:
Can someone please give me the number to call google, I'm in the uk and can't find it online, I just want to enquire about my tracking email. See if I can speed things up.
[Nexus 7 General] Big_Ted:
To quote Romeo.....sort of

But, soft! what light through yonder window breaks?

It is the N7, and Juliet has one..............