yashsingh1/xdaforums huggingface dataset:
[Acer Iconia Tab A100] Savina19:
Iconia A100 self restarted and freezes on android animation

Hi there to everyone,

I have the A100 and now it is a brick,

2 days ago I have unlocked it and worked well since this morning .

This morning it self restarted and freezes on android animation.

1.When I power it up first give me the acer green logo and than the animated android logo that never stops.

2.When I do the power + volume( +) on restart it says:

- Erasing Cache before SD update...

- SD update cmd: recovery

- --update_package=SDCARD : update.zip

- Booting recovery kernel image

- Recovery verified failed ...

3.When I do Power buton + volume (+) + screen rotation switch it displays this:

- Bootloader v0.03.06-ICS: Starting Fastboot USB download protocol -

and have no response on any button

- I tried with formated fat32 SD card with several types of update.zip and do th Power+volume(+) and it is saying :

- Erasing Cache before SD update...

- SD update cmd: recovery

- --update_package=SDCARD : update.zip

- Booting recovery kernel image

- Recovery verified failed ...

- I I have no results with hard and soft reset

Please , what to do ?
[Acer Iconia Tab A100] justjackyl:
send back to acer

G2x-CM7 Nightly 11/18/12 Build, Trinity ELP Kernel
[Acer Iconia Tab A100] Jaydizzle414:
I had a problem with my Acer only two times before, both times I installed a ROM and my recovery wouldn't work I had to re unlock boot loader, reinstall recovery and reflash a different ROM. But you said you can't even boot up so i dont think you cant flash anything.
[Acer Iconia Tab A100] pio_masaki:
Well he's on the right boot loader I think.

Get it back into fast boot then on your PC open a terminal/ command prompt where your fast boot is from rooting and unlocking the first time.

fastboot oem unlock

After that unlock screen appears unlock as you did before

fastboot reboot

Try to boot recovery again.

Then stop flashing stock stuff.
[Acer Iconia Tab A100] justjackyl:
I read too fast. Thought he said he was getting no respond from the PC, he said buttons.

My bad.

G2x-CM7 Nightly 11/18/12 Build, Trinity ELP Kernel
[Acer Iconia Tab A100] Savina19:
I tried but....

I tried this but there no response whatever I do.

i have no response from usb port, Windows do not recognize my Iconia, when I plug A100 in PC usb port it says: Found new hardware Acer MTP but it is not in MY computer.
[Acer Iconia Tab A100] pio_masaki:
It wont say mtp if you're in fastboot mode, get it into fast boot mode first. Verify your drivers are correctly installed for adb/fast boot also. I can't go into much detail as you're pretty vague on what its saying and doing in any given boot mode of the tablet.
[Acer Iconia Tab A100] Savina19:
I made it

Sorry for my vague questions and for my maybe bad English, but THANKS to You I did it to make my Iconia back. I have made some research this few days on this Forum and with yours help I did it.

Now I have a different problem, when it is Powered up it says that the "SIM card is removed or inserted and need to restart: press OK"

What is now that? any Idea?
[Acer Iconia Tab A100] justjackyl:
Are you using any SD swaps?

G2x-CM7 Nightly 11/25/12 Build, Trinity ELP Kernel
[Acer Iconia Tab A100] Savina19:
No, I am not using any SD swaps
[Acer Iconia Tab A100] pio_masaki:
Is this an a101 or an a101 ROM on an a100?
[Acer Iconia Tab A100] sdesros:
Please post in with the following information if available:

Date of purchase (it can be a rough guess if you don't know) November 30, 2011 (refurb)

ROM it was running, was it stock acer OTA update ICS, modded stock, CM9 etc: ICS OTA (originally ran HC)

Did you flash and unlock the bootloader, if so, where did you get it? Stock locked bootloader.

Did you flash and use a custom recovery, if so, where did you get it? CWM, or TWRP? Nope

Did you have any freezes, random reboots, odd behaviour before the brick? There were a few freezes but nothing of note. Spouse was mostly playing Angry Birds on it lately.

Did you hard reboot (use the reset button, or hold the power button)? Don't know... I'm guessing it might have just ran out of power actually.

Did you run a custom kernel (ezterry or any others) or stock kernel? Nope.

Did you overclock, if so what was max, and did you undervolt, if so, how low? Nope

Stock ICS + root running GL to SD.

What have you done since the brick, any wipes, roms you've attempted to use as update.zip, any flashes attempted.

- Acer logo stays up.... Windows periodically shows that it finds an "Acer MTP". I guess that would suggest some sort of reboot/cycle.

- Attempted to reflash stock ICS and stock HC using the Power + Volume (-). Would get the android + warning triangle. Same behaviour occurs when the MicroSD card is removed.

- Did a wipe (Power + Volume (+) + lock toggle).

- Not contactable via ADB while white ACER logo is displayed, nor in stock recovery.

- Fastboot mode is available (Power + Volume (-) + lock toggle):

- Bootloader v0.03.13-ICS

- fastboot devices reports "? fastboot"

- can't unlock

- fastboot update update.zip fails (missing those extra text files)

- fastboot flash recovery recovery.img (fails, locked)

- fastboot boot update.zip fails (note supported in lock mode)

- fastboot flash:raw boot update.zip fails (locked).

Is there someway to recover without access to ADB?
[Acer Iconia Tab A100] justjackyl:
well...the definition of brick....

nothing will fix a brick

G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel
[Acer Iconia Tab A100] pio_masaki:
I'd have to agree, its following the exact pattern of an emmc brick, diagnosing it any further requires a custom recovery and adb access, trying to get one in there now isn't possible.

From here I would suggest trying to get Acer to accept it for warranty, though its likely no longer covered. You could try claiming it as a gift, and Acer may allow it if its within the 1 period, maybe like January sometime, if it wasn't registered. If it was then they'll go by that date no matter what and you'll be kinda stuck with it.

At that point you can do a few things.

Sell it as a brick unit, get maybe 50 bucks for it.

Sell it torn apart, sell the pieces separate, maybe get more that way.

Donate it to someone here in need of a bricked unit.

Buy a new/used system board and repair it yourself.

Buy a new/used system board and have someone else repair it.

With prices as they are, you can likely get a refurb unit for less then sending it to Acer for paid repair, and in some cases the cost of the board also, but do some research and see what you can find.
[Acer Iconia Tab A100] sdesros:
Thanks for the replies and suggestions.

The irony is that I was trying to keep the A100 running as clean of version of the OS as possible since my other tablet (a GTablet with various custom firmware) was flakey while traveling the year before. I figured the manufacturer's supplied OS would be more stable.... HA!

I double checked and the unit was purchased February from a refurb seller. (November 30, 2011 was the date on the box). However the SNID says the unit was purchased on Dec 1st 2011 instead of Feb 24, 2012. I submitted a warranty request and attached a pdf from my online order for the unit. Hopefully that's proof enough of the purchase date.

We'll see how far this'll go. If they do fix it I'll make sure to unlock the bootloader should this ever happen again.
[Acer Iconia Tab A100] justjackyl:
I have a refurbed unit.

Acer will tell you the refurb supplier is the people you need to talk to about warranty.

Acer also states they do not refurb and sell refurbed units.

They also will attempt to push you off to the refurb seller for tech support.

Good luck, let us know what acer says. im curious cause thats what they told me.

G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel
[Acer Iconia Tab A100] lotherius:
Is the consensus that there is still no solution for APX mode?

I have a good friend who asked me for help, his A100 is bricked.

Now, the thing is, he had NEVER rooted or unlocked the bootloader, so that's not even an issue. From what I've been reading, this seems extraordinarily common. Has anyone thought of a class action? Warranty issues aside, this is an obvious fault that should simply be a recall, as it seems to me a good majority of A100s will die APX mode death at some point.
[Acer Iconia Tab A100] pio_masaki:
I don't think anyone has started a lawsuit, it was a 250 dollar device now worth 100 bucks. Granted Acer was stupid picking a known buggy emmc, but money is money, they had to cut corners for its price point at the time.
[Acer Iconia Tab A100] sdesros:
Do you know what OS the tablet was running? (HC or ICS?)
[Acer Iconia Tab A100] lotherius:
He was running ICS.

Blasted from my HP TouchPad using Tapatalk 2
[Acer Iconia Tab A100] asaph-haldane:
Re: The Brick Thread

Mine has gone to what looks like emmc brick. Oddly, I succeeded in pushing TWRP, after having gotten stuck on the magic value mismatch.

Partition table seems broken, won't mount anything.

Won't mount sdcard either...

Oddly, I can browse internal memory from shell, can see all the files - just won't mount.

I reflashed the boot.img and bootloader.blob, as well as multiple recoveries... so from a fastboot / adb perspective, it isn't 100% fried...

Any one have any suggestions? It seems like I'm slightly more functional than most.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Mine was fully functional outside of data being jacked and just got progressively worse until it went into apx mode. It will die, its just taking its time.

Sent from my HTC DNA
[Acer Iconia Tab A100] sdesros:
Re: The Brick Thread

Well, after back and forth with the supplier and acer, my warranty dates were shifted to match my purchase date and I shipped it in for repair.

I'll see what they'll say as they just received the unit and it's marked under repair on the support site.
[Acer Iconia Tab A100] hardslog:
I have a refurb. I sent it to Acer on a Monday and it was back and repaired on that Thursday. Maybe the rules are different in Canada or it depends on the supplier you go through.
[Acer Iconia Tab A100] Ajtaji:
Re: The Brick Thread

Mine died again at six months after repair only this time its temperature related... If I freeze it in the freezer for a whileI get 15 minutes of use before partitions disappear and it locks up... A reboot warm shows no partitions to Mount like the first time
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Nice, I won't ask how you figured that out lol but it'll maybe buy time to get stuff off of it or revert to stock maybe.

Sent from my HTC DNA
[Acer Iconia Tab A100] Theonew:
Just for some closure from the end, I did return the tab under warranty, but i haven't received it back. Not really a problem though since more issues were bound to come and its time for an upgrade :cool::cowboy:.
[Acer Iconia Tab A100] Ajtaji:
Re: The Brick Thread

Sadly its 1 month out of warranty so I've taken it apart looking for a physical defect outside the emmc chip itself... Perhaps its faulty solder instead of broken connections inside the chip itself...
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

What were you planning on? I just got invited to the sourcery team as their n7 dev and I could always use a trusted tester/teammate :beer:

Sent from my HTC DNA
[Acer Iconia Tab A100] plznote:
Re: The Brick Thread

WOW. Grats on the Sourcery invite. You've made great strides.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

It was kind of a strange way it happened, of course now that I'm not doing personal builds I'm failing at sourcery builds lol

Whoever has an n7 feel free to offer help with testing, I can always use another one.

Sent from my HTC DNA
[Acer Iconia Tab A100] Theonew:
That would be an honor :cowboy:. I was always pondering to get a Nexus 7, but never really made up my mind. Seeing that a 1080p version is potetially coming, I was thinking to wait until then to pick one up ;).
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Ah I'd wait for that one then lol 1080p on my phone is amazing I'd love to have it on a 7" too. Better start saving up....

Sent from my HTC DNA
[Acer Iconia Tab A100] Theonew:
Its rumored to be the same price as the current one so that would be pretty nice :highfive:.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Hmm I'd sell my n7 now for it if I didn't need it....

Sent from my Nexus 7 - JBSourcery 4.5
[Acer Iconia Tab A100] asaph-haldane:
Re: The Brick Thread

Yeah, I thought you might say that...
[Acer Iconia Tab A100] sdesros:
Re: The Brick Thread

Just got my A100 back from repair.

It came with the latest official build of ICS.

What is the recommended course of action? Revert to HC and unlock the bootloader?
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Just root the ICS that's on it and proceed as usual.

Sent from my HTC DNA
[Acer Iconia Tab A100] lotherius:
I'm still debating finding a mainboard donor for my bricked A100.

Would cost around $60-$70 it looks like for one with a busted screen.

I also have a TouchPad with cm9, but the portability of the A100 is nice! Just not sure if it's $60-$70+disassembly+reassembly time/effort nice.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

It could always be donated :p

That aside, I wouldn't bother, a used board will still do the same thing again much sooner. It'll be a money pit.

Sent from my HTC DNA
[Acer Iconia Tab A100] justjackyl:
Re: The Brick Thread

Wish there was a "lemon law" for devices like this...

If'n you aint the grandaddy of all liars! The little critters of nature... They don't know that they're ugly! That's very funny, a fly marrying a bumblebee!
[Acer Iconia Tab A100] coolloser:
So long Acer

Date of purchase (it can be a rough guess if you don't know)

Sometime in 2011

ROM it was running, was it stock acer OTA update ICS, modded stock, CM9 etc

CM 10

Did you flash and unlock the bootloader, if so, where did you get it?

Yes, from XDA boards.

Did you flash and use a custom recovery, if so, where did you get it? CWM, or TWRP?

TWRP 2.2.? from XDA boards

Did you have any freezes, random reboots, odd behaviour before the brick?

Had tablet charging at night, went to use it in the morning and it was frozen on the lockscreen and it said "Charging 86%" (which tells me that it froze either before or as I plugged it in). Powered it down as it wasn't responding to anything (normally putting it to sleep and waking it up solves unresponsiveness) and it rebooted to green acer screen.

Did you hard reboot (use the reset button, or hold the power button)?

Held the power button.

Did you run a custom kernel (ezterry or any others) or stock kernel?

I assume stock...whatever was on CM10.

Did you overclock, if so what was max, and did you undervolt, if so, how low?

Nope, none of the above.

What have you done since the brick, any wipes, roms you've attempted to use as update.zip, any flashes attempted.

Attempted all of the above and no go, errors galore. Sometimes when I try and boot it will just do APX mode, and sometimes am able to get into recovery. ADB works and is able to move files over to the tab, but no way to use the files. Fastboot detected the device at one point but was not able to flash anything. So let me know if you want me to pull any logs etc. guys...otherwise it's sitting in my junk drawer gathering dust.

I have since ordered a Nexus 7. I am so done with BS Acer products. I had a laptop that was absolute junk and now this crap. I did really like this tablet...I hate the 10" one and the Nexus is going to piss me off with no sd slot and HDMI out. grrrrrrrrrr

/rant

Day 2: Won't enter recovery anymore....just APX. Solid paper weight now.
[Acer Iconia Tab A100] lotherius:
Re: The Brick Thread

If Acer isn't going to do anything about these admittedly out of warranty tablets, many of which were bone stock when they bricked, they should at least release an image that could be used for Apx mode restore. What's it going to take to get them to do that?
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

You can try to petition them for the method to get the sbk that let's us use nvflash, but consider this....

Acer replaces the board under warranty, if they could simply spend 7 minutes flashing it, wouldn't they do that instead of 30 replacing the board?

The emmc is damaged, a restore image won't do anything if the emmc itself just doesn't work anymore. I think there's more then 1 type of emmc issue this thing has going on, one may work after a restore, one won't.

We have the nvflash and super duper epic secret tools and keys for the Toshiba thrive, even that isn't 100% at fixing bricking, there's occasionally units that need the emmc board (its on its own little board, Toshiba got that one right) replaced even with the imaging tools.

Sent from my Nexus 7 - JBSourcery 4.5
[Acer Iconia Tab A100] coolloser:
Re: The Brick Thread

The funny/sad thing for me is the fact that I have never bricked the countless devices I have modded.

Sent from a non-apple device.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Me either, its just a hardware flaw Acer chose to leave and just move on to the next device.

Sent from my Nexus 7 - JBSourcery 4.5
[Acer Iconia Tab A100] coolloser:
Re: The Brick Thread

Which is exactly what I'm doing.. Moving on to my next non-Acer device. My sister is running stock HC on her A100 and I had been procrastinating on unlocking the bootloader and upgrading hers. I'm glad now that I haven't!

Sent from a non-apple device.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

It happens on HC as well, just seems to take longer. That emmc is why I ditched the a100 and went with a nexus 7, I needed one I didn't need to wonder every day if it would be unusable tomorrow. Again.

Sent from my HTC DNA
[Acer Iconia Tab A100] sauronatmordor:
Mine is also in Valhalla

My New [used] Acer a100 also got bricked. Haven't done any mod on it yet, and first I thought it was a big mistake because I could have saved it by reflashing a rom, but now I read even if I had it unlocked, I would not have escaped this (most probably) eemc bug. The tab won't do anything, gives me that Bootloader... message, the other described reset option did not work either. So called Acer, and LUCKILY my tab is still under warranty till May, so they asked me to send it in, which I did. Since it was untouched and I really just innocently used it for about a good week, and all this happened overnight (in the morning Acer it froze on the screen, then once or twice froze on the Android screen, then ever since it just kep freezing on the Acer screen), I should not be at fault here...

But as I read from the discussions, if I get it back working, my best option is to try to resell it, since that bug could come up again anytime regardless of me unlocking/reflashing it, right?

thanks a lot,

S
[Acer Iconia Tab A100] hardslog:
Not sure. in the Pio farewell thread JustJackyl found an app that claims it can determine whether or not your emmc has the "bug" its designed to look for the Samsung one though. I just ran it on my previously bricked, but fixed tablet and it says it doesn't have the bug. Has anybody had 2 bricks on the same tablet?
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

It used to be thought staying on HC would prevent it but that's disproved now also, best bet is sell it asap or donate or give as a present or whatever else.

Sent from my HTC DNA
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Guys no, its being misunderstood, this is why I didn't want it posted.

It doesn't detect OUR bricking, its a different issue from Samsung's, all its for is to see the chip information, it will NOT accurately tell you if you'll brick or not.

Sent from my HTC DNA
[Acer Iconia Tab A100] justjackyl:
Re: The Brick Thread

correct, just to reference the chip id against the bad id's.

the testing itself is supppsed to look for bad sectors, or states that.

sorry to stir things up, i was just posting for pio as we were talking about it last night.

"my mind draws lots of blanks actually"
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Oh forgot to mention, I had the same chip info pre brick and on the replacement board, they didn't address the core issue, just replace it and hope it goes out of warranty next time it happens. This is why I will never buy Acer again, I can deal with a bug and repair, but refusing to fix the cause and just push off another faulty board to shut me up is unacceptable to me.

Sent from my HTC DNA
[Acer Iconia Tab A100] plznote:
What number did you guys call for Acer?

The one I try for Canada always gives me a bloody computer that has no idea what im talking about.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Don't call, its a waste of time and money, do the Acer site chat.

Sent from my HTC DNA
[Acer Iconia Tab A100] plznote:
Re: The Brick Thread

I would, but it's not available for Canadians, on the 5th try I got in contact with the support and they said to ship it back. Which is $40. Tempted to just throw it outside or sell it for parts.
[Acer Iconia Tab A100] pio_masaki:
I'd offer to buy it, but the shipping from canada would suck lol
[Acer Iconia Tab A100] justjackyl:
Re: The Brick Thread

what was it?

"my mind draws lots of blanks actually"
[Acer Iconia Tab A100] hardslog:
Re: The Brick Thread

I placed an online request for warranty. The Canada repair shop is in Mississauga. I got the OK to ship it but was never told until I chatted with an Acer rep and got the shipping info. Sent it on a saturday, arrived at Acer on Tuesday and I had my tablet back by that Thursday.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Dunno but shipping from Canada to Arizona probably wouldn't be cheap.

Sent from my HTC DNA
[Acer Iconia Tab A100] sdesros:
Re: The Brick Thread

Yeah, same thing happened to me. I had to pester the reply to get the shipping information.
[Acer Iconia Tab A100] plznote:
Re: The Brick Thread

The one they told me to ship to is in BC. I live in Alberta so that may be why.
[Acer Iconia Tab A100] hardslog:
Re: The Brick Thread

Yea, BC is a little closer to you than Mississauga (Ontario).

Has anybody ever had 2 bricks before? As in their tablet bricked again after getting bricked and fixed once?
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

No one keeps them after they get them back. Mine went to my bro in law so I'll know if it bricks again. Came back with the exact same emmc as before so I imagine it'll eventually die again.

Sent from my HTC DNA
[Acer Iconia Tab A100] mmcqueary70:
Re: The Brick Thread

Mine bricked twice sent it back both times under warranty if it bricks a third time I'm out of luck.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

It will, Acer never fixed the cause of it.

Tapatalked from my GNex - JBSourcery 4.5.6
[Acer Iconia Tab A100] mmcqueary70:
Re: The Brick Thread

It came back with 16gb instead of 8 GB on board storage. I think second time they used a different board.
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Probably ran out of 8 GB boards lol

Tapatalked from my HTC DNA
[Acer Iconia Tab A100] sauronatmordor:
Progress on a100 repair

I've got it back today, and the work sheet says the motherboard was replaced.

I keep wondering if I should still sell it, or perhaps this motherboard is a fixed one?

thanks for any hints.

S
[Acer Iconia Tab A100] pio_masaki:
Re: The Brick Thread

Its not, sell it or replace it yourself in another year.

Tapatalked from my HTC DNA
[Acer Iconia Tab A100] sauronatmordor:
I see

Thank you!