yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] futuregerald:
I just called Google and the support called UPS and said that they were given the wrong tracking number by UPS. They do not have the correct tracking number but can "confirm" that it was shipped. How they can confirm it was shipped is beyond me. considering that i've been using UPS My Choice for the last year and have not received any delivery alerts over the last 48 hours in regards to my order I don't actually think they can confirm anything. I'm giving them until 7 PM tomorrow which is the latest UPS ever comes around. Regardless if it isn't delivered today there goes the overnight upgrade since it was shipped out yesterday.
[Nexus 7 General] galaxyjeff:
I had the samething happen. I'm almost ready to go to a Staples. I don't know if they have any but it would cost more but I'd get a 16GB one too. They're supposed to be shipping them today with overnight shipping but I think that may be bologna.
[Nexus 7 General] clintkev251:
Well the time has come for me to leave, it has been fun
[Nexus 7 General] dijonemon:
Yes. Same order date as well.
[Nexus 7 General] ezzkmo:
Oh look, they finally apologized via email! (Along with the same old jargon)
[Nexus 7 General] venotar:
I'm finally seeing movement

16GB N7 + Case (I'm already regretting that damn case, and I haven't even seen it yet!)

Order Date: June 28th, around noon CDT

Location: North Texas

Credit Card Charge Pending: sometime between Noon and 2pm, CDT July 19th (today)

Shipping Notification (UPS or Google Play): Not yet Update: 16 hours or so after they charged my card and still no shipping notice (even from ups my choice), no email, and no update to my Google Wallet receipt :rolleyes:

Arrived: Not yet :rolleyes:

I'll update as it progresses.

Update: The plot thickens in unfortunate ways; but, I do finally receive my device - even though there are still some payment questions to be answered
[Nexus 7 General] Sqwirtle:
Ordered - July 4th

Size - 16gb

Location - US

CC Charged - 7/18 (yesterday)

No Google Play movement

No Google Email

No UPS My Choice email

Maybe when I get home from work today it will just be waiting for me on my doorstep?! ... I can dream can't I?
[Nexus 7 General] adiliyo:
just got off the phone, they still can't cancel my order, so i politely told them either it ships today or i issue the chargeback as soon as i see it on my bank account.

the worst shopping experience i have ever had online, the worst customer service i have ever experienced anywhere.

my gs3 and I/O n7 are probably the last android devices i am ever going to own.

aaaaaaaaaaaand now i'm just going to spam their email form page until i leave for disneyland in 30 mins.
[Nexus 7 General] TahrirSquare:
Got tracking number this morning looked it up listed as 2nd day Air not overnight as google stated (UPS said that means delivery on Monday), called Google, Rep said that must be a mix up and inconsistent with their message that I should be upgraded to overnight, said he will do his best to get me upgraded as promised.We'll see.
[Nexus 7 General] KARNAG3:
Hey Canada people! Called Google, they told me that if I wanted to cancel, to simply let Google ship it to me, refuse the package and that they will do a full refund of the Nexus 7 and the shipping fees! Called Futureshop and was able to reserve a unit. In 2 hours, all this will only be a bad memory. I suggest you all do the same! :laugh: *hysterical laugh*
[Nexus 7 General] okeefferd:
Finally charged! 16GB + Case ordered the 29th.
[Nexus 7 General] Tobione:
Unbef***inglievable, no shipping email, no change in play account or wallet but I popped out for 30 mins today & I come back to the TNT 'sorry we missed you' leaflet.

Even now still no change to the status of anything!

Ordered 1st July, 8gb, no accesories, UK.

Will have two tomorrow now, will laugh when I stop crying.:crying:
[Nexus 7 General] dark magshin:
So annoying to see all these people that ordered at the same time as i did getting next day air when my tracking says 2nd day air. I'm guessing that means i won't have it in hand till monday
[Nexus 7 General] TahrirSquare:
call google and ask them to upgrade you like they said, I did and they said they will do their best to change it. Worth a try.
[Nexus 7 General] dark magshin:
Yeah i guess I'll give it a shot
[Nexus 7 General] MarkyMark8609:
lol, it seems they added that apology bit in since the first round came out!

Finally Google, a shred of thought about your customers! :) Too late for me, but it might be enough to save some of them...
[Nexus 7 General] Juggernaut79:
Ordered on 7/3 card info was incorrect order not complete.

Card info corrected. Order complete July 6.

Size 16gb.

Location East Coast US.

Temp bank charge came and went.

No movement 7/17

Went to staples on 7/18 at lunch, walked out with a 16GB for a gift.

Bank Charged - 7/18 about 6pm est

Wallet movement 7/19 430am

Shipping Notice 7/19 440am

Delivered today 7/19 349pm on the porch
[Nexus 7 General] Buck Shot:
Just got mine today. No issues to report. Seems great so far

From my Galaxy Nexus with AOKP Greatness
[Nexus 7 General] charlesky:
They probably sent you a device meant for someone else ... wouldn't be surprised.
[Nexus 7 General] adiliyo:
it's probably mine. Give it! ;)
[Nexus 7 General] dark magshin:
On hold now. Guess it's time for the long wait
[Nexus 7 General] jamiefly:
Soggy UK

order placed on the 28th :fingers-crossed:

processed on the 16th ;)

emailed from Gp on the 18th :good:

on the 19th :(
[Nexus 7 General] drewwegand:
That's bulls*%t that means i should have mine days ago WTF GOOGLE!!
[Nexus 7 General] Solange82200:
We aren't stupid. We ask that everytime someone pops up saying they ordered three days ago and got it. Many times they are in the US (like me) and other regions too, and they many times ordered 16 gigs like many that are waiting. One guy even posted a picture of his receipt to prove it. And if you look on the web on articles posted about it, there are cases like that everywhere. One guy on here even had his own dad order a couple days ago and get it already while he was still waiting (same region, same size). I wish people would stop trying to excuse incompetence, it happened, no ifs ands or buts about it.
[Nexus 7 General] RBFesquire:
Nice try Google.

Sent from my HTC One X

UK

Nexus 16gb

3rd of July ordered.

Nothing yet apart from THAT email!

Update! Nexus jumped to top of list!
[Nexus 7 General] Sqwirtle:
People like this make me laugh. You have two cutting edge android devices and b/c of a "sales department meltdown" you are going to drop android... Go become a blind apple fanboy already, :rolleyes:

Yea I ordered my N7 on July 4th and still don't have it, yes it sucks. But I will get over it and forget it ever happened and continue to love android.

You're basically saying that you had a bad experience sales experience with an HP computer and now you will never use a Windows OS again, =/
[Nexus 7 General] galaxyjeff:
Did you order an 8GB one?
[Nexus 7 General] DagsJT:
So after emailing Google yesterday to cancel my order, they completely ignore it and now my bank account has been emptied and I'm overdrawn. Far from happy with Google.
[Nexus 7 General] dark magshin:
Turns out i only had to wait about fifteen minutes. The support guy said he would contact UPS on my behalf in order to try and change it to overnight or get saturday shipping if that is not possible. He said i should get an email with the updated tracking details
[Nexus 7 General] TwistedRev:
Got my 8gig UK one today from GPS, it's worth the wait, this thing is amazing, PS vita going on eBay tomorrow ;)
[Nexus 7 General] CloudDog23:
UK 16 GB Google Play 30th June pre-order

Just got my shipping confirmation
[Nexus 7 General] drewwegand:
no a 16gb! i just got off the phone with Google and the rep gave the same story, it should ship by 7:30 pst today and i would be emailed with a tracking number and charged then.
[Nexus 7 General] Rossco01:
Mmmmmm ordered on tesco, contacted google via wallet to cancel, removed payment details...,guess what about an hour later card has pending charge and it goes to top of wallet...worst comes to worst I'll dell other one on ebay
[Nexus 7 General] jeepinmike:
Delivered at with case @ 4:35 PM EST. UPS ninja.... I was literally sitting in the kitchen right by the door to the garage and did not hear a thing. Checked my shipping status around 4:45, and it said left in garage, sure as hell it was there right on the other side of the door I am sitting next to.....no knock, no doorbell, nothing. He knew I was home since the garage door was open and my Jeep was in there. One funky thing is I got an e-mail from UPS mychoice at almost 3:00 on the nose (estimated delivery ws 3:00) saying it was delayed till tomorrow, but online said today by end of day, so I dismissed the e-mail.....was starting to get nervous, but I knew UPS comes around 5 here.

Charging now. Play soon!
[Nexus 7 General] tarnar:
Root'd, CWM'd.

SO HAPPY!

Happy enough that I think I'll still be happy with the 8 GB one from the GPS that comes next week.
[Nexus 7 General] vidanay:
Hello? It's been 15 minutes since anyone posted to this thread....it's so cold and lonely in here. :eek:
[Nexus 7 General] AaronDC19:
I'm still here :D
[Nexus 7 General] Marshton:
Fun little update from a small island to the south of the UK:

I was supposed to get my tablet today (out for delivery by TNT) and... my address had: "Gordon House" on the label - a Computer 2000/Google issue and as a result, the driver couldn't find my house and sent back to the depot.

Alas, we'll try again tomorrow.

Oh well

A fun little story for you all <3
[Nexus 7 General] TomRichy:
Update: IVE BEEN CHARGED!

Ordered 6th July - UK - 16gb

How long did it take people from charge to shipping? Can I expect it tomorrow?
[Nexus 7 General] mikereidis:
:)

Exponential drop-off in posts now that most (not all) pre-orderered Americans have theirs ?

One post on Canada thread around noon EDT is the first reported Canada delivery. Still waiting for mine.
[Nexus 7 General] drewwegand:
Im with you just angry and fuming
[Nexus 7 General] mikereidis:
Sorry, reported many times over the last few days. :)
[Nexus 7 General] AaronDC19:
I was told the same thing. When the support guy told me that though, I figured screw it I'll wait if it's going to come here anyway. Now back to waiting. :banghead:
[Nexus 7 General] kaywoo:
Called the play store rep and was told that I will have to wait another week or two(could be shipped out as early as tonight) as there are problems between the packages and the UPS. However, I was given a full refund for the shipping.

It sucks knowing that mine won't be here this week but at least I was given a refund for the shipping, I feel a little better.

Also people with more than one device, you cannot have both $25 credit put in the same email. It has to be put in a separate account.
[Nexus 7 General] vidanay:
There's still plenty of us June 27/28 pre-orders around with absolutely no firm status update.
[Nexus 7 General] dark magshin:
Still says 2nd day air but

Scheduled Delivery:

Friday, 07/20/2012, By End of Day

So excited!
[Nexus 7 General] drewwegand:
true story bro!
[Nexus 7 General] mtbgus:
UK, well I got google to cancel the order after a 1hr 8min wait on hold, then ordered from Tesco for £179, 4 hours later got an email from Tesco to say sorry but they had sold out.

But I'm not arsed now, I'll get one when I get one, just thank f*** I managed to stop google from messing me around anymore.
[Nexus 7 General] WRX1:
June 27th preorder (3:30 central order time)

still got nothing

no charge to my CC, no shipping info nothing

Called in and was told that they are not sure when it will ship, but if I do not see or hear anything by 7-27-12 to call back

They would not cancel my order
[Nexus 7 General] Marshton:
Oh, I know, but it's a reminder to any UK people to phone TNT (it's an 0800 number) and check that they have the right shipping address for them if they have shipping confirmation.
[Nexus 7 General] vidanay:
I'd be tempted to close out your credit card at this point so that the sale can't complete, and just move on with life.
[Nexus 7 General] torontobc:
Just picked one from NCIX.

Futureshops have tons of these apparently. Cancel, cancel, cancel. Teach Google a lesson.

Call them and cancel. If they don't call CC company and ask for a new card. Google can't charge you. Once they send it to your home don't accept it.

Also, never order directly from Google. Since going public they have become evil like all other big corporates.
[Nexus 7 General] TommyBee:
I'd just put in a new order. How can they not know when it will ship?
[Nexus 7 General] jmcging:
Per your sig, I ordered a day ahead of you and we both got the charge about the same time yesterday and zilch progress. US 16G + both accessories, no change in Play since yesterday when it went to top, wallet unchanged since order places on 6/27, UPS has zilch, Visa shows pre-auth, not posting. UPS has already been by (neighbor has home business, we see truck every day) and nothing. Wondering if the get it shipped by tomorrow if it'll be received by tomorrow or float till Monday....
[Nexus 7 General] speekeazy:
I'm with you
[Nexus 7 General] gbroon:
Thats ****ty that they promise the 16gb orders to 11th will be shipped in the US by today and then they they tell you to wait another week? As you ordered the first day the least they could do is either get one of those skydivers from the keynote to deliver it to you personally or let you cancel.
[Nexus 7 General] Nordendorf:
here are the results from my call (US)

asked for status as I have no charge or email. Ordered the 11th (wallet says 11th Pstore says 12th) 16gb no accessories

He said that it will ship today or tomorrow. When I asked about not being charged, he said you are not charged until it ships and that the shipments get processed at night. I didn't bother to bring up that lots of people have seen the charge hit mid day as the guy sounded exhausted and I know he has no control over it.

I'm sure they're just told to tell everyone that.

here's hoping they ship by at least thursday NEXT week
[Nexus 7 General] towelieee22:
Ordered July 5 16gb in NY. Was charged last night, woke up with an email, and just got home to see my N7 on my door step.

Good luck to everyone! See ya next launch
[Nexus 7 General] Nordendorf:
I think that is pretty doubtful for a lot of the people in this thread
[Nexus 7 General] vidanay:
I don't f*cking understand how they are getting away with this.
[Nexus 7 General] CharliesTheMan:
I decided not to preorder because I wanted the option of getting my tablet immediately at launch, went to stables on my lunch break and they had them in stock, I live in a small city about 60,000 people.
[Nexus 7 General] Metallice:
Why would you bother saying that? Just to piss people off and the opportunity to feel good about yourself?
[Nexus 7 General] mikereidis:
Skydiver delivery, LOL.

Parachute would probably be defective.
[Nexus 7 General] WRX1:
Oh yea, and the best part is that it is only a 8gb model with nothing else. $228.xx was the total. They gave me the lame ass excuse that ups has to deal with a bunch of boxes so they are not sure when it will actually go out.

At this point, I haven't paid for anything and it really is a huge deal that it hasn't shown up, it is just the fact that some orders can fall so far through the cracks that they just vanish and they still can't do anything about it. I could still order on today and have it tomorrow, but my preorder from the 27th is lost in never never land.
[Nexus 7 General] Nordendorf:
He must be a google employee. Everyone I know equates pre-order to in your hands day 1.
[Nexus 7 General] apis10:
I received a second email from GP say that my order has shipped!

With the same TNT ref number as the first email.

Really I don't understand...:confused:
[Nexus 7 General] darkamikaze:
Just got mine :-) June 27. With case 16gb...signing out !!
[Nexus 7 General] gbroon:
Thought I'd see if Google had any seller reviews in Google shopping. Searched for nexus Q Google was second listing with 45 reviews averaging 2.5 stars.

http://www.google.com/products/sell...a=X&ei=ToMIUNGvK4rD0QWz4Oz3BA&ved=0CGQQqQwwAQ

Unfortunately its Japanese but some of the translations are quite funny.
[Nexus 7 General] dockinj:
Its Official Nexus 7 DOES EXIST!

I just received my Nexus 7 + gray case and I must say it is a thing of BEAUTY. And that ugly gray case actually ROCKS. It does kind of feel like there is a magnet on the front cover but I can't confirm it. The case fits wonderfully. I will be playing with this thing for a while but Im not leaving, I love this Forum!
[Nexus 7 General] christophersisk:
Literally just watched the UPS van drive right past my house... :crying: .. guess it'll be tomorrow.
[Nexus 7 General] dragonfire353:
I have faith once again! UPS my choice just alerted me to an android arriving tomorrow around noon
[Nexus 7 General] Nordendorf:
will that UPS thing work if the shipping address is not your home address? (being sent to work)
[Nexus 7 General] apis10:
Will this mean that delivery date will shift a day?

:confused::confused::confused::rolleyes::crying:
[Nexus 7 General] dragonfire353:
Whatever address u signed up with it'll watch, and im assuming you didn't sign up with work so no, try adding it? Not too sure
[Nexus 7 General] Smith7018:
My Nexus 7 got moved to the top of my GP account, but Google Wallet says there hasn't been an update since I first ordered it. Normal?
[Nexus 7 General] bleclair:
For this launch, yes, unfortunately.

Mine's the same. Some say it can take a couple days after this update until it ships.

Did you get a second charge on your card?
[Nexus 7 General] vkapadia:
Yup, normal. In my case it meant getting my Nexus 7 the next day, hope it means that for you too!
[Nexus 7 General] jotei66:
I guess its finally a sign Google are starting to get those units out there... Finally, closure...Thankfully ...;)
[Nexus 7 General] Metallice:
It didn't mean that for me. With Google you can't expect anything... starting to doubt I'll even get it tomorrow.
[Nexus 7 General] Smith7018:
I've only been charged once for $262.99, but it's a "temporary charge?" Any idea?
[Nexus 7 General] bleclair:
We're in the same boat so I'm not sure. Mine updated yesterday (went to the top, no other change) and I got the second charge so I thought it would ship yesterday... Nope.

Still waiting.
[Nexus 7 General] TommyBee:
Same here. It's hard not to get anxious when there is change on any of these pages. I don't know why I'm getting excited. I was told mine probably wont come until next week. Was ordered on June 30th. But credit card problems probably bumped me to a July 13th, when I updated my information.
[Nexus 7 General] JaZart:
Love the N7!!

Can't touch Nexus 7.......oooooh ohhhh oooooh ohhhhh

:D
[Nexus 7 General] Smith7018:
I called Google earlier and they said I ordered it on the 12th which means it should ship by tomorrow, but the system said I had been "updated" to July 19th. In a polite voice, I made it very clear that I would raise hell if they tell me that I ordered my tablet today.

**** Google.
[Nexus 7 General] Brac20:
Ooooo the Nexus 7 has moved to the top of my Play list. I don't know if we'd confirmed this means it might be dispatched soon but I sure hope it does.

16GB UK ordered 04/07
[Nexus 7 General] drdeathley:
I would double check you original play order as I did same earlier and now my card has been charged, no new update in wallet though. I wonder if we can claim compo from Tesco for false advertising?

Edit. In case I wasn't clear I cancelled with play around 12:30 today and the charge went on my card late afternoon. I rang google and they had no record of me cancelling the order even though I have the email to show it.
[Nexus 7 General] jutley:
The same thing happened to me
[Nexus 7 General] drpepe:
for a technology and software company, google sure are having problems keeping records of customers' correspondence...there are orders which they seem to have forgotten about, cancellations which disappear and 'mandatory' emails which not everybody receives... very strange
[Nexus 7 General] MarkyMark8609:
Forgot to mention, when I went into PC world earlier they thought they were out of stock but it seems they've received a second shipment today.

Nice to know Google/Asus are restocking retailers before they take care of their own pre-orders...
[Nexus 7 General] jutley:
Can anyone tell me if I ordered on 13th July in uk when will mine get shipped and receive a shipping note?
[Nexus 7 General] bleclair:
Depends on the size you ordered. Here is the latest info from Google. Take it with a grain of salt.

All Nexus 7 8GB orders placed through July 13 will ship by July 20 (BST).

All Nexus 7 16GB orders placed through June 30 (BST), will ship by July 20 (BST).

The remaining Nexus 7 16GB orders will ship next week, and you will receive an email with tracking information once processing and shipping has begun.
[Nexus 7 General] Wintermute1:
Date just shifted in gp list...

I called them today, and they were "shocked, shocked" that my 8Gb order from June 29 doesn't seem to have shipped yet (or at least, they couldn't tell me it had).

They then assured me that it would be elevated to overnight shipping.

All this after being on hold for an hour at work...

I then checked on google play, and the date in the gp list had changed from 7/13 to 7/19 (today!).

Still a "pending" charge listed on my credit card.

At this point I don't know what to think.

Any predictions as to what will happen next? (other than actual shipping, which seems increasingly unlikely.)
[Nexus 7 General] jutley:
Mine was a 16gb so means it will ship by 20th?
[Nexus 7 General] bleclair:
Yes, that's my understanding.
[Nexus 7 General] Plexicle:
I would say with near certainty, you should expect an email in the middle of the night with a tracking number. When you wake up and check it, you'll find it out for delivery.
[Nexus 7 General] ten_fold:
Much the same just happened to me, thinking i'll ring them again shortly and blast them as it's total bs they have charged me and sent the item(just now, nearly 12 hours after i called them) after telling me it would be cancelled and funds returned from the pending charge. I even have an email with a reference number from the call earlier.

Seems they can't send the item on time, and can't get the cancellations right, without totally screwing someone. Oh well, worst comes to worst i'll ebay the thing for a small profit.

What really screws me off, is my cancelled order could have gone to someone waiting, instead now it's going to go into limbo or im going to receive it just to sell on at some point.
[Nexus 7 General] rcolddroid:
A day LATE and a dollar SHORT!

just got My UPS notice!

CSR told me earlier today overnight service, but my notice says 2 day air.

At least, it is on the way and only a day later than the three week schedule.

.
[Nexus 7 General] m4rk0358:
Mine moved to the top of my Play list yesterday and still no tracking info or bank charges.

8GB US ordered June 28th
[Nexus 7 General] Wintermute1:
Hope you are proven right...

and hopefully MyUPS will be able to give me an advance hint...
[Nexus 7 General] bleclair:
I just said that is what their update stated. Whether I believe it or not is another thing entirely.
[Nexus 7 General] ten_fold:
On hold to google for the third time in two days, the second time i will be calling to ask for a cancellation.
[Nexus 7 General] Alien---x:
Good luck let us know how it goes. I have been trying to cancel mine so I could just go buy one at Sam's Club but they won't cancel. Same line about refusing the shipment.