yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] IwakuraKaitou:
Rookie's Lament

Right, well, this will be my first post here so, apologies if *insert possible offence here*.

I ordered a 16gb Model with a case off the Play store a mere three minutes after the Nexus 7 became available.

As of this moment, still no CC charge, shipping conf or tracking number. Neither my play store "orders" page, nor google wallet is updated.

Since both reps and their recorded message yesterday told me that anyone who pre-ordered before the 1st of the month should have been processed, charged and shipped yesterday I decided to give them a call to figure out wtfrak is going on.

After 50 minutes on hold, I spoke to a gentlemen who looked into my account, assured me nothing was holding it up, and explained that it should be shipping either Monday or Tuesday. I asked him why my fiance who ordered his on the 7th, as well as my old roomate who ordered his on the third, had theirs shipped and charged to them while mine still had not. In response he corroborated a story another gentlemen had posted around page 750-800.

He explained that pallets were sent to the local UPS distribution centers and hubs, and sadly UPS is not taking the chronological nature of those pre-orders into account. They are just shipping them out in whatever order they use at UPS to process local shipments. He apologized profusely for this, but the interesting thing is what he said next:

*only important part*

He said that if, since I did pre-order on the 27th, I had not yet received a tracking number by noon on Monday California time, to call and let them know. He said they had been authorized to "expedite" any pre-orders from the 27th, 28th and 29th if they had fallen through the cracks with UPS. This MAY mean that, worst case scenario, those of us who ordered on the 27th should get ours by Wednesday at the latest if we call them.

Moral of the story, I guess every ****-storm has a lightly-less-****-colored lining?

Why am I still so pissed? :(
[Nexus 7 General] Balthazar B:
It's early on a Saturday morning and you haven't had your coffee and/or first cigarette yet? :silly:
[Nexus 7 General] ydizzle:
I think I asked the wrong question.

I meant to say is there hard evidence that Google is shipping out 'fixed' devices. In other words, these devices which people got from retailers have defects, so did Google change the devices around before they shipped from the PlayStore?
[Nexus 7 General] IwakuraKaitou:
Or even worse....maybe it's because I quit both of those things:eek:

Either that or the fact that I've been getting spoon-fed false information by a company I trust for a week.....nah. Must be the Coffee and Cigs.
[Nexus 7 General] rmm200:
There is none; just someones bogus speculation that came across as fact.
[Nexus 7 General] jtc42:
I'm in the UK and ordered mine on the 28th, within a few days they'd taken a CC charge, but then the money went back in (I assume it was some kind of credit check) and since then I've heard nothing.

Hoping to see it shipped on Monday. If not I don't know what to do. Which number can I call in the UK and will it cost loads?

Interested to see if anyone else in the UK is in a similar situation.
[Nexus 7 General] pinkwall:
Received shipping confirmation this morning around 1 am, checking the ups status, found something very interesting:

Label Created On:

07/09/2012

Scheduled Delivery:

Tuesday, 07/10/2012

It will be here soon, yay
[Nexus 7 General] gavinfabl:
You can use the Google Play help centre contact us. You fill in a quick form, enter your number and they phone you straight back.
[Nexus 7 General] californiarailroader:
According to that, it got there already ;) :D
[Nexus 7 General] Balthazar B:
Quitting coffee...now *that's* something that would screw up *my* outlook on life for the next fifty years... :cyclops:

To get this back on track, I have a tracking number but am still getting the "UPS could not locate the shipment..." message. Yeah, gotta love UPS sometimes... (not)...
[Nexus 7 General] chrysamere:
Has anyone that ordered a case received a tracking#?
[Nexus 7 General] norman1080:
Ordered: 7.6.2012

Device: 16GB

Location: Chicago

Haven't seen any action as of today @ 10:40am CST.

Fingers crossed it happens Mondays.
[Nexus 7 General] Balthazar B:
So long as my Nex7 is better quality than many iPads I've seen/used (with shoddy construction, screen defects, etc.), I'll be happy.
[Nexus 7 General] masterofmayhem:
Today is the 14th...

mine is the same way, label on 7/9 and delivery on 7/11..something is sketchy..
[Nexus 7 General] ddialogue:
Same here. Ordered the morning of the 28th (16gb and case.)
[Nexus 7 General] TPizzle:
Thank you for this. I also ordered same things as you but in the night of the 27th and still not seeing anything going on whatsoever anywhere. I plan on calling then Monday after I get home from class.
[Nexus 7 General] grukko:
Tracking numbers are recycled.
[Nexus 7 General] Metallice:
16GB, no accessories, July 5th, Delaware... still nothing. No activity whatsoever...
[Nexus 7 General] brizey:
Try using my choice... it may be able to see it with the address info...Plus my choice is awesome for the email alerts.
[Nexus 7 General] californiarailroader:
So for US orders, where is Google shipping them from?
[Nexus 7 General] brizey:
I wonder if the ones with accessories are on separate pallets that ups is getting to last?
[Nexus 7 General] hoola20055:
Have all my tracking. Got them yesterday for 3 units. The latest being ordered on the 3rd. My step mom woke up to her tracking email this morning and she ordered from play store on te 7th. 8gig no accessories. US east coast
[Nexus 7 General] :
North America ;)
[Nexus 7 General] californiarailroader:
Lol I kinda guessed that part :D
[Nexus 7 General] Highland3r:
There's also an 0800 number for customer services (you can get it via the google play store website) was on hold for ~10 minutes. Spoke to a chap today who stated it's too late to cancel the order now as the units are due to be shipped on Monday (only way to cancel is refuse delivery - the usual story). Fingers crossed most of us in the UK will start getting shipping notifications shortly.

FWIW, ordered on 28th June.

For those able to cancel, both PC World and HMV in Leeds told me today they'd be getting stock early next week (HMV apparently have 10% of the UK stock??). As PC World stores get stock, you should be able to reserve online for in-store pickup (check local stores early each day). Both stated the official release day was 16th.
[Nexus 7 General] :
In all seriousness, I have a feeling the shipments are originating from the east coast.
[Nexus 7 General] pclov3r:
My tracking number still isn't active. Hum
[Nexus 7 General] MaxCarnage:
Does UPS actually have Information on her package? My tracking number so far still seems to not be in the system at UPS.
[Nexus 7 General] Balthazar B:
You never know. UPS may be staging them in Uzbekistan for logistical reasons known only to UPS...
[Nexus 7 General] udaykiran0:
OK guys I could not control the urge. I just jumped the ship . Bought one in GameStop. . So now I have an order with Goole Play with a Case so NO ACTIVITY YET. How can I cancel my order from google? Can i remove my payment methods from Google Wallet?( will it work as nothing has been charged yet) Gimme some opinions guys. Sorry for not waiting for google to ship. Couldn't control....
[Nexus 7 General] GeneralCrocket:
Not sure if I should buy 16 GB with coupon or just buy 8 GB off Play Store now.

Can you buy them in Staples/Office Depot now without pre-orders?
[Nexus 7 General] :
That's because Google has requested the shipment of these items, were provided tracking numbers by UPS, but they haven't been picked up at the originating location.
[Nexus 7 General] jtc42:
Thanks for the info :) Fingers crossed!
[Nexus 7 General] HOLLA575:
So what will Google be giving us for this completely botched release?
[Nexus 7 General] DropThePuck:
When I wasn't logged into my UPS account and clicked on the tracking link it didn't give a Scheduled Delivery Date. Once I logged into my UPS account then the Schedule Delivery Date shows on the tracking page. It also gives the reference number once you are logged in, but doesn't if you aren't.

Scheduled Delivery:

Monday, 07/16/2012, By End of Day
[Nexus 7 General] rickytenzer:
Still no news for the Canadians. **** you, Play Store.
[Nexus 7 General] MaxCarnage:
Ah. I assume that means that a Monday delivery is probably not going to happen then.
[Nexus 7 General] bsquared397:
Umm, probably nothing.
[Nexus 7 General] Huey85:
Same here in Australia
[Nexus 7 General] just lou:
A free Nexus 10 when it's released, and $200 credit in the Google Play Store.
[Nexus 7 General] californiarailroader:
A free Fleshlight :D
[Nexus 7 General] rickytenzer:
That's a LITTLE bit expected. You guys are halfway across the world. We're right above them! Shipping to Maine or Montreal should be no difference to Google. :banghead:
[Nexus 7 General] MaxCarnage:
Google's lawyers would never admit that anything went any way other than according to plan, otherwise they'd be potentially opening themselves up to litigation. You're getting it shipped within the 3 weeks they allotted, so they won't do anything other than announce a successful launch of their first tablet.

We may strongly suspect that something went wrong and are justifiably irritated that some stores sold theirs before those of us who were first in line got ours, but trust me you'll never see Google with anything other than a smile on their face.
[Nexus 7 General] californiarailroader:
Some of us are even close neighbors, I'm only 160 miles northwest of their HQ :D
[Nexus 7 General] rmm200:
Believe pretty much nothing you read here.

Your shipment was given to UPS (not waiting for pickup) yesterday.

It takes UPS 24 hours (sometimes) to get their computers updated.

Once the number is live on UPS, you can see when it was actually picked up.
[Nexus 7 General] darkamikaze:
Which is unfortunate we still have nothing... I'm blaming the case i bought with it

-dark
[Nexus 7 General] BaconStep:
They said mid July and you got mid July. Deal wit it
[Nexus 7 General] ASSMO:
Canadians should be fine!

I seen a few guys get there pre-orders shipped in this thread. Its just moving so fast. I am in Ontario and was worried too. But people who ordered the 27th-1st seemed to get there orders last night even though there were a bunch who werent on those dates. I think were going to be treated the same way as anyone else.

I just hope our orders dont get stuck at the mother e**ing border.
[Nexus 7 General] MaxCarnage:
Why should I not believe something posted on the Internet?
[Nexus 7 General] :
Depends on were your package is picked up from your looking at late Monday or Tuesday.
[Nexus 7 General] UnknownFearNG:
This. I called Google yesterday and asked about a possible compensation for the Play Store orders and they said since the tablets are shipping out on the predicted date, there probably won't be anything given out.
[Nexus 7 General] kiswa:
That's certainly part of it. Also, 16GB instead of 8GB for the same $249. And better screen, better processor, lighter weight.

I'm sure there's more.
[Nexus 7 General] jcracken:
So.

Let's see some tracking numbers.
[Nexus 7 General] ky0nkyon:
More like your first real tablet. I bet you'll be blown away with this nexus 7.

My life for Aiur
[Nexus 7 General] thatguych4rlie:
Because all of us who preordered the prime had to wait for weeks. Tons of rumored release dates and false starts before we got our mits on the thing. Seriously, weeksssss. Let's hope that's not what happens with the Nexus 7
[Nexus 7 General] noneabove:
That, price, and the fact that this is NEXUS meaning we will be getting updates directly from google and probably first, also source code will be so much easier to work with and make custom roms with than other phones/tablets
[Nexus 7 General] :
DARN Looks like no shipments today. My guess is it will be close to what Staples has posted for their delivery dates (maybe a day or two ahead.)

Well at least I have funny deranged people to wait with.
[Nexus 7 General] Xi2wiked:
Thats what I'm hoping for. Well that and getting my hands on jellybean source code and building my own Roms.....
[Nexus 7 General] Dirtbound:
There are deranged people in this thread?

Heeey wait a minute! :silly:
[Nexus 7 General] armyboy11b:
Dude its still Monday lol it isn't over yet it can ship at 11 tonight ..we don't know ..it can still ship today/tonight
[Nexus 7 General] Outrager:
When'd you order it?
[Nexus 7 General] StyleNSkillz:
Im hoping you are right, i have many packages from companies like Amazon that dont get a tracking number until like 10 or 11 at night. Also if they are in google America (Cali) then there are still a couple hours in normal business hours.
[Nexus 7 General] feynman.jr:
Wow. It is really scary :(. I hope so, too. I m checking the transformer infinity release date, too. No news on that side.

Also, I have a theory that maybe google reps do not cancel any order because they do not want you to buy it from other shops. I hope that is not true.
[Nexus 7 General] StyleNSkillz:
I just remembered that Google is in Boulder (though I think it is sketch up) I wanna go bang on their doors until someone gives me a nexus just to leave. :victory:
[Nexus 7 General] Xi2wiked:
Grab mine too while you're there.
[Nexus 7 General] Cel1084:
The 3rd
[Nexus 7 General] ACCUSED24:
So... lets hope for a Wednesday shipping so it shows up on Friday?
[Nexus 7 General] clintonroche:
I am still hoping for a Monday shipping.... thank you very much!! :p
[Nexus 7 General] ynnek63:
So, I got the email with the subject line "UPS My Choice Delivery Alert". I got really excited!!! Imagine my disappointment when I seen it was a tracking number for an item i had ordered from Amazon. :( lol!
[Nexus 7 General] MariusWildfire:
I don't know how i can buy one in july from germany -.- can't wait until google release it in germany.. :D
[Nexus 7 General] Character Zero:
Really?

Purchased from:

Google Inc.

1600 Amphitheatre Parkway

Mountain View CA 94043

855 836-3987
[Nexus 7 General] dockinj:
OK now this is making more and more sense. It seems us preorderers from June 27 to July 1 were probably set to receive ours on the 11th with retail locations selling on the 12th and we would all be glowing about our devices BUT something must have occurred at the last minute to cause Google to stop all activity at the last minute. Would have to been something HUGE , or at least Google had the perception that it was huge (like lawsuit because of magnet, or some other potential legal issue). The problem is by that time there were too many activities that had already taken place such as distribution to retail. They were able to get most retail shops to half display/sale but not all. Then at some point yesterday there were so many issues with "logistics" that they made a decision to release the retail for sale in an effort to please at least some of the people.

ordered Nexus 7 16G with cover

Date June 27, 2012

Status NONE, no charge, no ship, no email
[Nexus 7 General] californiarailroader:
We're at war with Canada, remember? No Nexus 7's for you! :D

I'm part French Canadian myself, along with English, Welsh, German and French, a Euro Mutt LOL
[Nexus 7 General] teknhard:
No word about my (Canadian) order from the 28th either... I'm not freaking out. It will get here when it gets here, but if I realized retail stores were going to be selling this so quickly I would have held off. I was thinking it was a play store exclusive for the first couple of weeks at least. I realize they never said this, and it was strictly an assumption on my part, but they definitely didn't give me reason to think otherwise either.. Would have liked a little more transparency on this release, so the consumers of this device could have made an educated choice. Not letting people know who was selling these and how they would have been made available has made this a less enjoyable experience.
[Nexus 7 General] MaxCarnage:
And frankly they're right. This is happening within the window they established for shipping, we just watched people getting them at the stores the past 24 hours and couldn't help but hypventilate that we knew nothing about what was going on with our preorders.
[Nexus 7 General] GeneralCrocket:
When everyone gets their Nexuses, the Google hate will disappear, so I don't think Google's going to worry too much.
[Nexus 7 General] ASSMO:
Definitely. I just wish a bit more information would have made this all so much better. Once the word got out that Office depot and Gamestop got them in stock, I couldnt believe it.
[Nexus 7 General] timmytim:
You guys, Canadians, and the UK should have your own threads to track shipments. Seems only fair to me.
[Nexus 7 General] punitenshu:
Removing your payment methods will NOT prevent your order from shipping. You can find that somewhere amongst the Google Wallet online documentation. They specifically mention it. I'd assume it's because they've already gotten the information they need to bill you during the initial purchase.

You can no longer cancel online, but Google did officially state that you can refuse delivery if you want to cancel, and you'll be refunded within two weeks of them getting the returned package.
[Nexus 7 General] MaxCarnage:
Those are our brothers you're talking about there. Don't split them off into their own thread; we love them.
[Nexus 7 General] :
That is a very credible explanation. The truth will never be known...
[Nexus 7 General] ASSMO:
We love you too man...we love you too...:crying:
[Nexus 7 General] timmytim:
I agree and I'm not segregating them but they are literally getting lost in the masses of this giant-ass thread. Just think it would help sort things out better. No disrespect here peeps :D
[Nexus 7 General] californiarailroader:
I blame it on the Owl :D
[Nexus 7 General] Balthazar B:
One word: Nokia.
[Nexus 7 General] rmm200:
May I point out Android 4.1.1 was pushed to AOSP on 9 July, and it was important enough to fix - something.

Likely it had more than the minor performance enhancements we know about.
[Nexus 7 General] californiarailroader:
Proud descendant of English and Welsh people here, well, and German and French too. I don't know what language to speak sometimes :D
[Nexus 7 General] ASSMO:
Oh man you just made my day lol. hahaha! :highfive:
[Nexus 7 General] findmike:
Yeah those lawyers are tricky!

Lawyer: "So they said they would ship it to you in two to three weeks, how long did it actually take?"

Customer: "Two and a half weeks."

Lawyer: "And you would like some form of compensation?"

Customer: "Well Yeah, I feel bad."

Lawyer: "About what?"

Customer: "You know... the whole thing... While I was waiting I imagined that I would be the first person to get one and I clearly wasn't"

Lawyer: "So they said you would be first?"

Customer "No."

Lawyer: "I see."
[Nexus 7 General] ketdizzle:
I have one 16gb on hold at the Georgetown, TX store since Round Rock,TX screwed up. PM me for details if anyone interested. First come first serve. :cowboy:
[Nexus 7 General] jptech:
I already told you what happened. There was a major manufacturing screwup with ASUS. Displays weren't working right, so they tried replacing a bunch. The ones at retailers were supposed to be recalled because the bezels were lifting up and some had dead pixels. Google recalled all those waiting at shipping hubs to be replaced with a newer run.

It's what happened, there's no proof yet, but you'll see.
[Nexus 7 General] rmm200:
Sorry, we already discounted that explanation.
[Nexus 7 General] :
Or the Steve Jo** Curse...
[Nexus 7 General] jptech:
how so?
[Nexus 7 General] HOLLA575:
Something should be done out of good faith. If not I, for one, will never be purchasing anything directly from Google again. Google is one of the largest companies in the world. This display of incompetence is surreal.
[Nexus 7 General] rmm200:
You can't just make something up with no facts.

Come up with anyone, inside Google or out, that says there was a recall.

Gamestops came up with some flaky explanations about litigation, but not one said they sent their units back.
[Nexus 7 General] just lou:
You're not doing anybody any good by continuing to post your silly recall theory that you admitted to making up in your head, over and over again. Stop it already.

:rolleyes:
[Nexus 7 General] revmra:
Yes. Selfishness. That's it. And xenophobia too. Obviously the only reason I want this thread closed is because it is no longer of use to me and I hate non-Americans. I think that's the only logical conclusion you could have come to from my post.

My point simply was: it's shipping. There is no need to speculate on "if" it will be shipping. All that's left is page after page of whining and conspiracy theories. If my international counterparts need that, well, fine. The signal-to-noise ratio on this thread has been massively out of skew from very early on. The only message that really can be given from this point on is "be patient." If there's anything this thread has proven it is that it makes people more impatient, not the other way around. Thus I felt it serves no other purpose.
[Nexus 7 General] just lou:
This guy already admitted to making up it based on "clues" he sees.
[Nexus 7 General] Anakin_SW:
I just spent 50 minutes on hold with the Play Store and requested that they either refund my shipping and tax or send me a pair of cases. (I ordered two, one for my father.) The representative immediately read a canned statement informing me that there is nothing that can be done. I requested to speak to a supervisor and Matt The Supervisor told me the same. I explained to him that I'm a loyal customer and am very upset and he insisted that the 3rd party retailers violated the street date of the N7. I explained that there was no street date (which was rude to make customers wonder when they'll receive shipment) and that it's not the retailers fault, but Google who clearly has no control over their supply chain. Interesting note, Matt said "It wasn't US who sent them those tablets...I can assure you of that...WE didn't send those tablets out." Which you can infer that a logistic's partner is to blame. I told him that I will be refusing shipment and they will eat two tablets and shipping both ways. I HIGHLY encourage everybody with some patience to do the same and send Google a message that they're not going to screw us and then say "Our hands are tied." There are plenty of places to get an N7 and likely the production quality will be higher on a second wave unit...
[Nexus 7 General] MaxCarnage:
As a lawyer for Google yourself, you should know exactly what I'm talking about. I'm as big a Google fanboy as they come, I own a Chromebook for pity's sake. But I can step past myself and see that something didn't happen according to plan. You've proven that you're here pretty much just to be a smartass, so forgive me if I tell you to screw off.
[Nexus 7 General] x4sper:
Damn cry babys stop whining about Google should give us more free **** because they did this and that. Blah blah greedy ass people relax and enjoy the nexus when you get it.

Sent from my Galaxy Nexus using my mind.
[Nexus 7 General] :
I am reporting you for racist comments. Readers, if you care about XDA, you will report this user as well. THERE IS NO NEED TO KEEP PEOPLE LIKE YOU AROUND.
[Nexus 7 General] rmm200:
One thing for sure - the delivery problems our foreign counterparts have are different than the USA problems.

Units for England are not going UPS from Kentucky.

England, Singapore, etc. will have to deal with whatever organization handles their shipments.

I think Google UK has been referenced for England, and nothing will happen there until Monday.

No idea about Canada - they could get shipments from USA, but I somehow doubt it.
[Nexus 7 General] Anakin_SW:
Perhaps you are content in being complacent when a company charges you an additional $44 than other retailers and is late to deliver, but I am not. Acting in your own self interest isn't greed.
[Nexus 7 General] rmm200:
Someone send this man a dictionary...