yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] fishingfon:
Does anyone have any idea when us guys in Australia who pre ordered will be getting ours?

Cheers

Corey
[Nexus 7 General] rmm200:
From everything I have read - shipping should start happening Monday your time.

I would think you would hear something definite by Tuesday.

Australia and the UK kind of got left in limbo by how late Friday the USA started shipping.

Rest of the world was already closed.

No idea what happened to Canada - they are on the same time zones as us.
[Nexus 7 General] Nickcu13:
This is what i was just told by a Google rep, regarding the play store orders being received so poorly and after store orders.

1- Asus sent the tablets to the various stores, not Google. Google thought the stores would by in bulk through them (because it is a Google product, officially.)

2- Google is in talking with Asus about this issue, as it is not how they had arranged things.

3- Every level of Google is "running around with their heads cut off" because of these pre-orders. They didn't expect them to be so numerous (i was told over 50,000 through the play store, which doesn't seem that many). They also had problems with UPS not shipping them right (holding them to all ship at once instead of as they were sent to them) [which they admitted was their fault for not following up with UPS about how it was supposed to be done.]

4- They are submitting this forum and other ones like it across the internet as a "petition" to show the head honchos that people are very upset about this entire fiasco.

5-Currently they are simply trying to get all the pre-orders out and after that they will probably have a meeting to discuss what they will do about how this was handled.

The rep recognized that that is probably too late to save some of their reputation, as it is already so badly hurt, but that is what is going to happen.

I don't know how much of this is true, or if it is even new news, but i thought i would share it.

Anybody else heard this/can back it up?
[Nexus 7 General] Wintermute1:
Revisiting Preorder History

I assume you may have changed your mind by now.

Depending on your pre-order experience.
[Nexus 7 General] meatlocker:
I can guaran-goddamned-tee you that there were more than 50K orders through the Play Store. That is laughable.
[Nexus 7 General] ynnek63:
50000? Surely they did better than that with this launch!

---------- Post added at 12:48 PM ---------- Previous post was at 12:47 PM ----------

Maybe they meant 500,000.
[Nexus 7 General] californiarailroader:
He did say over 50000, which could mean 50,001 to billions served :D
[Nexus 7 General] ky0nkyon:
More like 50k during the first day, or perhaps hour..

My life for Aiur
[Nexus 7 General] timskyline86:
Sounds pretty legit and good reason not to say anything until now.

But 50,000 pre-orders was a lot? Maybe they meant within the first week, not including retailers.

I'd love to see some type of credit or something like free Google goodies...lots of them if they are small lol.

Google always seems to get screwed or held up from someone else last minute when they release something major that's new.
[Nexus 7 General] dadoc04:
Agreed 100%

Sent from my Galaxy Nexus
[Nexus 7 General] bleclair:
I called in for the first time since I still haven't received any info on my 27th 11am preorder and that poor CSR sounded like he was hating life.

He couldn't give me any info other than to confirm my order should have shipped, he didn't know why and he said they hoped to have pre-orders delivered by Thursday. He said more were going out today, then stopped himself and said he was thinking it was Monday. He said it's been just a big blur for the guys there.

I told him I imagined that they were getting beat on pretty bad and I hoped he'd have a good day and that everything would get straightened out. He sounded pretty grateful just to have someone not chewing his ear off.

I'll quit *****ing about my pre-order, because at least I'm not that guy... Someone who is tired, frustrated and no doubt way underpaid to deal with this launch.
[Nexus 7 General] just lou:
No, no, no. First there was recall of the tablets, and stores were told to stop selling them because of defects in the "early batch" of N7's. Luckily though, within a few hours the recall was over and stores were able to sell them again because magically a new batch of tablets were dispatched to all locations. ...I know this is true, because I read it here. :rolleyes:
[Nexus 7 General] rmm200:
Someone said only Google fan boys were interested at this point - that is a crock.

I bought a Nook tablet back in November, and returned it - unopened - at Christmas when I saw how intent Barnes and Noble were

at keeping it locked down. The XDA forums at that time were kind of tragic - someone would make a breakthrough, and B&N

would shut it down. No idea if the bootloader is still locked down, but I expect it is. Never even considered the Fire - it is too hardware limited.

Asus announced the Memo 370 back in January, I think, and it was everything the Nook was not. I would have bought it on the spot.

I have been waiting for this tablet since January.

Some hardware tradeoffs - I would have liked an SD slot, but in exchange I got the Nexus brand, and Google is very sympathetic to modders. Easy bootloader to unlock - easy root - imagine that! And of course all the Android open source goodness, and a great SDK.

I think there are a whole bunch of us that have been waiting for this tablet since January...
[Nexus 7 General] Biohaz7331:
Slightly annoyed

I am sure Google realized that quite a few people are annoyed to say the least. I for one am, seeing as I ordered on the 27th and I have no info but my coworker that ordered on the 5th of this month already got a shipment notification. The only difference is I ordered the OEM case. My question is did something with cases mess up early Pre orders? I am not enraged but when I preorder I like to get my order a little early at least.
[Nexus 7 General] EVO DL:
You're posting this a lot, but you really need to understand that this is just hopeful thinking.

MY packagetracker.com says that my package was shipped on July 9th and that I will receive it on July 11th.

Let me repeat. The packagetracker.com website tells me that I WILL RECEIVE MY PACKAGE ON WEDNESDAY OF LAST WEEK.

I should time travel to my past to pick up my Nexus 7, I guess.

Your scheduled "Tomorrow Monday July 16, 2012" is nothing more than the web site takes the day the label was created and adding 2 days to that date, skipping weekend. It looks at your label date, looks at your 2 days air, and add that number. Just like it does mine. July 9 +2 = July 11th. I am scheduled to receive my package on last Wed. You can see how stupid this math is.

The ONLY way for any of us to get a realistic scheduled delivery date is to wait for an "ORIGIN SCAN" and the GREEN bar on top of our UPS page. So far, nobody was able to post such a screen shot - From Google Play Store).
[Nexus 7 General] diomark:
Showstopper for me on both the nook and the kindle fire was no Bluetooth. I use stereo Bluetooth headsets all the time (on my phone and PC ) so that's a must for me...
[Nexus 7 General] californiarailroader:
You must be a half empty guy ;)
[Nexus 7 General] Beta Max:
I doubt if Google employees are underpaid, but even if they are, they have a great cafeteria and massages.
[Nexus 7 General] bleclair:
Well, that's good...

(Even the CSRs? It's not a call bank somewhere?)
[Nexus 7 General] armyboy11b:
Ahahah watch yo mouth lol

And same to you bro. You retired or still active
[Nexus 7 General] CharliesTheMan:
Google should have had a huge launch day retailer event when they dropped it so people could camp out in front of their local retailers and party until launch. Then people could be sure they would be able to get one if they didn't want to wait and people who weren't in such a hurry could preorder them.
[Nexus 7 General] EVO DL:
So you are agreeing with me. You ARE hopeful. LOL.

No, I am the guy who sees the whole glass. :D

ANNOUNCEMENT: FIRST ONE TO POST A UPS SCREEN SHOT WITH A GREEN BAR GETS A COOKIE!!!
[Nexus 7 General] bradsh1:
That would require planning and forethought
[Nexus 7 General] EVO DL:
They wanted to do it, but Apple threatened them that they have a patent on such launch days.
[Nexus 7 General] TalB123:
:( This thread is dying right before my eyes...
[Nexus 7 General] californiarailroader:
Lol I want a big, Chocolate Chip Cooke! :D
[Nexus 7 General] bigbeerdrinker:
So since Friday night has any one seen any new charges on their credit cards? I just wanted to know if I could stop checking bank account and maybe enjoy some of my weekend.
[Nexus 7 General] hdub32:
Im in Los Angeles. Card was charged Friday morning. Got my shipment verification at 2 in the morning Saturday. Tracking number still shows nothing.

Called Google, cust rep says he spoke to UPS personally. Supposedly this is one the biggest launches for UPS. Google sent their shipment to UPS around July 1st. Supposedly our packages are already at our nearest UPS Hub, and due to quantity, our tracking numbers wont be updated until they are scanned and placed onto the truck.

He basically promised me Monday delivery. Tues at the latest..

We shall see.
[Nexus 7 General] gavinfabl:
Very similar to what I was told on Friday.

Shame the launch isn't as smooth. Wouldn't it haven been good for Google to have people queuing outside stores for their product.
[Nexus 7 General] Balthazar B:
Best news I've seen all day! :laugh:
[Nexus 7 General] adiliyo:
sounds like BS to me, i can't imagine UPS not being able to handle this kind of volume.

but i really do hope he's right and both my tablets are coming on monday. :)

---------- Post added at 11:10 AM ---------- Previous post was at 11:08 AM ----------

i don't think anyone is going to see any kind of activity until monday on the west coast
[Nexus 7 General] EVO DL:
Then you know what you need to do!

HOWEVER... If you want to pre order your Big, Chocolate Chip Cookie from me you are welcome to do so.

...

OK, second announcement:

Anyone who will post a UPS screen shot with a GREEN BAR gets a cookie.

You can pre order a cookie to ensure being the first to be sent a cookie after the winner announcement.

Winner announcement will take place in about 1-2 weeks.

Anyone who wants to get their cookie before the cookie shipping date, I will have a cookie stand in front of my house.

Before any of you whiners complains, giving cookies from the cookie stand in front of my house before shipping date is technically OK because I will only announce the official cookie shipping date in about 1-2 weeks later. :D

In order to PRE ORDER your cookie, click on the :good: THANKS button on the left bottom corner and you'll automatically enter the pre-order cue.
[Nexus 7 General] just lou:
Wait until Monday, and people's pre-orders haven't been sent out yet. ;)
[Nexus 7 General] NonovUrbizniz:
yes you will have it on exactly the.... no dude Google and ups don't even know when who will get what. It's a cluster f

none of that is true except maybe number 2

UPS gets overwhelmed pretty easy especially if they have normal volume shipments beyond a gigantic launch like this. It also sounds like Google did not coordinate with them very well.. the simple act of presenting that many tracking number late Friday could have crashed UPS's system.
[Nexus 7 General] dgattenb:
I'll wait until Monday week, shame some stores in the US have been selling ,and us poor mugs who brought them from google bla bla bla, in the UK here looking at next year! Lol
[Nexus 7 General] NonovUrbizniz:
nice to see it slowing down (the thread)...

And for the record I just lurked the mall and there is NOTHING even remotely close to this device for anywhere near the price point.

Also I have a strong feeling that there are going to be big supply problems for this device for anyone in the 2nd wave or moving forward.. I smell Wii style manufacturing delays...

So picking up another in store is a pretty safe bet if you can find one.

Especially if Google didn't know Asus was going to sell direct which I HIGHLY doubt.
[Nexus 7 General] RBFesquire:
Don't worry, it'll all kick off again tomorrow with updates and none news.

Sent from HTC One X, soon on my Nexus 7 ^-^
[Nexus 7 General] mjm2950:
UPS delivers 15,800,000 packages a day and 32,000,000+ tracking request daily. I doubt UPS is having a problem especially if google preshipped to UPS distribution centers in early July. Anyway the end is in site and we will have our tablets in a few days and then we can all rant in new threads about what google should or should not have done with some feature in the N7
[Nexus 7 General] richiewrt:
Just got off the phone with google

Asking about my pre-order from the 27th. They said they were sorry for the mix up and would be doing some things to allay peoples issues with the launch. These included:

1. Free google email address that you can access from anywhere.

2. Free Google drive account with up to 5GB of storage.

3. Access to a free music streaming service where you can upload and stream you own music.

4. And best of all they will be providing all the people who pre-ordered through the play store a web link that would allow you to find anything on the web.

They said with all this, they hope that people will forgive them.
[Nexus 7 General] UpTheDownstair:
"Biggest launches for UPS"? I think Apple usually ships a few dozen more when they launch their new iProducts. But I could see UPS treating both iPad and Nexus 7 launches as similar exercise in logistics, since they require more coordination that just your usual one-off 2-day shipping order.

Last time I ordered a sound system, I got the tracking number of Sunday night but the UPS site didn't show any updates until Monday night at which point it had already been sent from the shipper to the local UPS distribution centers about 2 hours away. So not seeing any activity on UPS page doesn't really say all that much and I'm hopeful that we'll get it tomorrow or maybe Tuesday.
[Nexus 7 General] chisaki:
OK so I got some sleep, what did I miss; what did you hear about UPS preshipping to distribution centers?
[Nexus 7 General] ynnek63:
I agree. Try working a UPS hub during the Christmas holidays. It's a madhouse, so I am sure they could have handled this launch/volume increase with ease.
[Nexus 7 General] californiarailroader:
I haven't done that, but I have worked in BNSF Railway's Hobart Yard in downtown L.A., UPS, FedEx and USPS trailers up the ying yang, and a constant loading, unloading of trailers to/from the Flatcars (TOFC, Trailer on Flatcar). Hobart is a MAJOR Intermodal Terminal, so it's hectic with Trailer and Container loads year round, but add the Christmas rush and it gets crazy :D Then go across Washington Avenue and you have UP's huge East L.A. Yard, another major intermodal and carload yard, add all the Amtrak, Amtrak California and Metrolink commuters, and, well, it's NEVER dull.
[Nexus 7 General] Stromos:
Nope! Not forgiven! Just lots of examples on how Google isn't some new company that deserves pity when they screw up.

June 27th 16gb with case 299, still waiting for a shred of information...
[Nexus 7 General] jabsys:
They'll be forgiven when they bring that to the UK.
[Nexus 7 General] Hemidroids:
Alright, thats about enough of that kind of crap. We ABSOLUTLY will not have any of that reason and logic in this thread. Stop it!
[Nexus 7 General] chisaki:
Are you being facetious or are you trying to piss me off?
[Nexus 7 General] Hemidroids:
Wrong. Even if they ship it in November its still 2 day shipping.
[Nexus 7 General] cornelious2:
I thought Buddhist were above petty emotions like anger.

Sent from my mopho
[Nexus 7 General] RBFesquire:
One word for UK Google music streaming... Circumvent!

One! Download tunnlebear! (its fine and free)

Two! Set the little dial to USA.

Three! Go to Google music website.

Four! Sign in.

Five!...

Six! Profit!

It works! I do it and it's great. You can't purchase music yet. But streaming works like a dream! :-)

Sent from HTC One X, soon on my Nexus 7 ^-^
[Nexus 7 General] rmm200:
He was just joking. Not nearly enough smilies around here...
[Nexus 7 General] Hemidroids:
UPS didnt even bat an eye at the additional volume the launch created.
[Nexus 7 General] rmm200:
If they had, we might have our tablets by now...
[Nexus 7 General] cornelious2:
^ this. Amazon farts bigger shipping spikes than this release.

Sent from my mopho
[Nexus 7 General] Rueben_:
Purchased From play store In the UK on the 07/07 still

No shipping confirmation yet :(
[Nexus 7 General] chisaki:
I just checked mine, GOOGLE Devices is still pending. However, this is not bad news because so are 2 charges to Amazon.com I made yesterday. I think my bank keeps all charges on weekends as pending until Monday.
[Nexus 7 General] ynnek63:
lol! I am sure I will forgive and if they do release a Nexus 10, I'll be right back here on XDA whining and crying in the Nexus 10 forums!:laugh:
[Nexus 7 General] Cooperman_UK:
Easily done here in UK, tunnel a US IP via a program called TOR. Simples ;-)
[Nexus 7 General] ynnek63:
wow!! that was post 11111!! :silly:
[Nexus 7 General] shakinginboots:
Ooohhh! I really want number 4! Imagine the possibilities... Bazinga!

Lol! Thanks for the laugh! :)
[Nexus 7 General] gbroon:
Yes its easy to register to be able to upload your own music, doesn't change the fact the full service isn't released. To be fair its probably not Google's fault its probably the BPI not giving the permission they need.
[Nexus 7 General] TaintedByte:
You have managed to pull off one of your classic pranks :p

Also (and I've been following the thread for a while) why do the same people keep complaining about Google "messing this up"? First off, they didn't it's mid-July and within 2-3 weeks (EVEN IF you ordered on the 27th, the 18th feel free to come in here and complain). Could communication be better? Yes. But that's the only thing we have a reason to nit pick about. If you tablet didn't ship by the 18th, I'll be right behind you agreeing with your complaint. Until then, shut up.
[Nexus 7 General] chisaki:
I sure hope there's no manufacturing delays, if there is, I hope Google set aside 1-2% to cover replacement of defective devices. If not, those with bricks would be in for another long wait.
[Nexus 7 General] EVO DL:
That's great! If they can just add that they will not harvest information about me and my habits while I make use of all their free services then I will really be grateful!

If you are trying to say that Google is so good to us because they are giving us "free" stuff, then ask yourself how come they are so wealthy if they give it free.... ROFL..

They are harvesting us. We either agreed to the exchange, or we have no other choice. But either way, it's not free.

Don't miss the whole picture.
[Nexus 7 General] bleclair:
Ha ha! You're great.

Release day was the date Google let retailers like Sams Club, Office Depot, Gamestop, etc sell them whether official or not.

My order should have shipped no later than that date. Because it was not, I feel I was overcharged for shipping. I will get my refund on that or just refuse the shipment. No animosity, no anger, I just have a level of expectation of service after utilizing Amazon and Apple and other companies.

Also, orders should be processed in the order in which they were received. They were not. And there is no communication from Google. That is acceptable if ordering from mom & pop's down the street. Not from a big company like Google. And if they could not handle the launch, which they clearly could not, there should have been a way to cancel an order. My order has not shipped (let alone be charged) and I tried to cancel over a week ago and was denied.

Anyway, like I said early I no longer care. It'll come. I just feel bad for the poor customer support guys.
[Nexus 7 General] Stromos:
So it's perfectly okay to you that people that ordered last week will have their tablets before those of us who ordered on the 27th? It's fine that its within the said time but it's still bull****. Those most faithful to Google buying this thing right away are watching people who just decided last week they wanted one getting their tablets. I don't care if they sent them out two weeks ago if I get mine after people who ordered days later it pisses me off. That's not how you treat your most loyal customers on a new product. I will be as vocal as possible about how this was handled.
[Nexus 7 General] chisaki:
Sorry, I take back that post.
[Nexus 7 General] bleclair:
No cancellations! :D Your post is too close to shipping!
[Nexus 7 General] El Daddy:
:crying:
[Nexus 7 General] cornelious2:
every body gets one.

Sent from my mopho
[Nexus 7 General] californiarailroader:
This thread is getting punchy :D

---------- Post added at 12:22 PM ---------- Previous post was at 12:21 PM ----------

You are past your 1 minute return window, you'll have to eBay it :D
[Nexus 7 General] UberMudkipz:
I just ordered an nVidia GTX 680 from newegg.com . I would not be surprised if that shows up at my door before my Nexus 7 does. Thing I love about newegg is that they are really open to communication and ship very efficiency, even when there is a shortage of stock; something I feel Google needs to improve before I purchase from them again. Let's hope that the tablets are at the hubs currently, so that a Monday recieve date is reasonable.
[Nexus 7 General] Cooperman_UK:
True, its not just the BPI. We won't have newspapers or magazines on the store from what I've heard :mad:
[Nexus 7 General] Solange82200:
I ordered mine 4ht of July and still nothing . I am getting really freaking pissed. I mean REALLY
[Nexus 7 General] jotei66:
Hey man thanks for this....:good:
[Nexus 7 General] Stromos:
How cute.

Let me put some business perspective to this. There is this thing called customer goodwill. It doesn't really matter if a company does anything wrong it is all a matter of customer perception. Google is no small company they understand the concept. Google is going up against Apple and Amazon in tablet world and you better believe that both these companies would not only have a release date you will have your tablet on release day especially if you ordered day one. You won't see anyone complaining about the free shipping either. You won't see people that ordered two weeks later getting their tablets before the people who ordered day one. Even if all the tablets got there in a said about of time you will have pissed people off and lost goodwill. I would think Google being as big as they are would be a tad bit smarter and more tuned to customer goodwill considering how many tablets have failed. Even if Google did nothing wrong and in all honestly they didn't they have hurt their goodwill with a lot of new customers. So it's really their choice to get that back. Being as big as they are I would think they would be smart enough to do so over 14 dollars shipping....

Google you're not Apple and you're not Amazon. You're a new kid on the block and maybe you should remember that...
[Nexus 7 General] cornelious2:
I hear new kids on the block had a lot of hits.

Sent from my mopho
[Nexus 7 General] bleclair:
Like you don't have them all on your iPod... :D
[Nexus 7 General] Semantics:
I'm pretty sure that Apple has not met their target dates for all of their customers on release. In fact, I'm sure of it.