yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] adiliyo:
try being one of those people, being charged for the device on friday, and STILL not hearing anything even when you complain to google themselves.
[Nexus 7 General] Faryaab:
UK, ordered on 2 July and my card got charged on Friday (13 july) but now no mail or any other notification.

Nexus 7 16GB
[Nexus 7 General] californiarailroader:
I hate to ask, but Norwalk, CT, Norwalk, CA or Norwalk?
[Nexus 7 General] glowworm62:
Norwalk in Conneticut, California, Australia, Iowa, Michigan, Ohio, Wisconsin, Antarctica, Germany, Poland, Lithuania... hehe I am joking.

Edit: oh snap at the post above, I looked for too long at all the places Norwalk is
[Nexus 7 General] californiarailroader:
LOL I know about the ones in CA and CT, I didn't know about the rest :D
[Nexus 7 General] BazGibb:
Hi this is copy & pasted from my PC World email. I paid £9.99 for it to be delivered tomorrow morning. Up until yesterday evening the website said "available for pre-order". It then changed last night to "now available".

We are now preparing your PC WORLD order for delivery

Your order number: PCW************

Specified delivery date (delivery on Wednesday 18 July 2012)

Small item(s)

Quantity	Product code	Product price	Total

ASUS - Google Nexus 7 Tablet PC - 16 GB	1	007152	£ 199.99	£ 199.99

Cost of products and services	£ 199.99

Cost of delivery	£ 9.99

Total cost	£ 209.98

VAT (included)	£ 35.00
[Nexus 7 General] kangxi:
Excited to get my Nexus today! Having it delivered to work! Unproductive day commencing in 5... 4.. 3.. 2...
[Nexus 7 General] californiarailroader:
Right on, congrats! Mine will be at my house this afternoon sometime.
[Nexus 7 General] bhillegass:
Ordered 6/29 (along with the nexus Q). Still no update in google wallet, and my card has not been charged. Anyone else in the same boat for the 29th? Should I even bother calling or sit it out until end of business day today?
[Nexus 7 General] ande_uk:
he best pop over to huddersfield too... its not that far from hull :P
[Nexus 7 General] phil-t:
Looking at the latest, to a person asking about N7 delivery, they been told it's ready for dispatch today...

I phoned CS, they where exceedingly confused but admitted that new orders can have next day delivery, and that pre-orders are held until thurday and can only be on 3-5 days.. in fact they even started wondering if there isn't a balls up and new orders may usurp pre-orders so has gone to talk to someone and will hopefully ring back..

It's like an Eastenders plot..
[Nexus 7 General] cse2k:
Anyone know if the play store will charge your card if there's not enough money on it?
[Nexus 7 General] jirkadus:
I'm from Nottigham as well... ordered 16GB, 29th, have charged debit card, in play store marked as complete, but no email nor wallet changes..
[Nexus 7 General] dansskittles:
Ordered it Friday the 13th before it switched from pre-order to buy now, card charged yesterday, should be here in a few hours.

8gig USA Boston MA

Can't wait to open it up and start playing with it!
[Nexus 7 General] Exino:
Definitely good to see some Canadian orders ship. I ordered June 29th and have received nothing and have not been charged. It's clear that their system of shipping is pretty tragic, if people that order a week later get processed before the earlier orders. Now, I need to stop myself from driving down the street as all the major retailers in Canada presumably get new start this morning.
[Nexus 7 General] aberlourj:
Depends on your bank

Sent from my Galaxy Nexus
[Nexus 7 General] californiarailroader:
It depends on whether your credit card will allow going over your limit, but most times no, you'll have to use a different card. If it's a card linked to your checking account, then it would depend on whether you have overdraft enabled, and if so what that limit is, though with the crappy fees bank charge I would NOT go that route.
[Nexus 7 General] glowworm62:
Delivery on the 18th breaks embargo for this chain. I hope Google notice and slap them down so hard their ears ring.
[Nexus 7 General] Whitlock:
Wallet says

Your order has been sent to Google Commerce Ltd.

Google Commerce Ltd is responsible for charging and shipping your order. Have questions? Contact Google Commerce Ltd.

28 Jun

Google Commerce Ltd received your order.

28 Jun

You placed an order with Google Commerce Ltd on 28 Jun. Google Wallet sent a copy of this receipt to xxxxxxxxxx@googlemail.com

Order Date: 28 June 2012 06:03:49 UTC+1

Order Number:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Play account says

Nexus 7 (16GB)

DEVICES

$249.00

16 July 2012

Complete

Info

Help Centre

CC says charged £208.99 however no email no tracking number and no peace of mind! I would give Google a piece of my mind but it wouldn't help any. I Loving this thread for keeping the anticipation ratcheted up past 9!

If other people in the UK are getting their confirmations through as this thread seems to indicate I do find it frustrating that I ordered before many of these people based on what they have posted, My biggest frustration is not with the lack of communication up to this point or the time taken to deliver (mid July and 2-3 weeks seems to still be on as promised), my issue is the fact my card has been charged and I have received no further info when Google clearly stated in the what happens next steps that you will be charged and receive shipping confirmations etc. It Strikes me that in the UK I am not alone in this either.
[Nexus 7 General] impulse630:
Mine's moving FAST. 16GB with cover shipped yesterday, and it's on the truck for delivery TODAY. How cool is THAT?

Location	Date	Local Time	Activity

Addison, IL, United States	07/17/2012	4:50 A.M.	Out For Delivery

07/17/2012	4:45 A.M.	Arrival Scan

Chicago, IL, United States	07/17/2012	4:18 A.M.	Departure Scan

07/17/2012	3:40 A.M.	Arrival Scan

Louisville, KY, United States	07/17/2012	3:33 A.M.	Departure Scan

07/17/2012	1:22 A.M.	Origin Scan

United States	07/16/2012	5:12 P.M.	Order Processed: Ready for UPS
[Nexus 7 General] cse2k:
Looks like not much choice to choose though.. it's quite tempting to get it now from Curry;s/PC world for next day delivery while its even cheaper than Play store 2 day delivery and so far no news from them.. from London ordered 7th july :crying:
[Nexus 7 General] MrSandy:
Well I am still waiting for a shipping notice and for it to change in my google wallet.... Looking less and less likely there will be a notice by the end of the 17th as promised :crying:

Location: Sydney, Australia

Ordered: 16GB on 30th June at 5.05pm
[Nexus 7 General] californiarailroader:
I don't blame you there, that's very tempting! Is your card a regular Visa/MC credit card, or is a bank issue card linked to checking? You might give your card company a call and see if they will raise your limit, if they will it generally happens fairly quick.
[Nexus 7 General] jotei66:
I know its crazy - i didnt expect it to be great this launch but I certainly didnt expect it to be this bad!!

They probably have the most senior SEOs ensuring nothing negative gets within the first 100 pages of any search engine.

I doubt even google could pull that off ...;)
[Nexus 7 General] demandarin:
Status update:

Arrival scan in my city of Alexandria, Va @ 6:56a.m.

Out for delivery! oh yeah!

Damn & IM at work now...lol
[Nexus 7 General] mikesm1234:
You will likely incur overdraft charges from your bank.
[Nexus 7 General] TomRichy:
Still not a peep from Google. Ordered on the 6th, UK, 16gb. My Play Store orders haven't moved either yet.

/cry
[Nexus 7 General] Usman2308:
UKer here.

Ordered on the 3rd of July and my bank account has not been charged. Not heard from Google at all.
[Nexus 7 General] vidanay:
Woke up this morning to.......NOTHING! :(

Ordered June 28, 2012 10:29:54 AM UTC-5 16GB with case and I still have heard absolutely NOTHING from Google regarding the status of my order. No billing has come through my bank (auth charge dropped off long ago...) and my Wallet account is the same as the moment I placed my order.

Google's lack of communications if truly epic. :eek:
[Nexus 7 General] phil-t:
Yeah, same for me too.. I noticed that last night, and I can see £208.99 discrepency from my bank account so I know they took the money last night..

I'm defo rejecting mine, I've even been 'messed' around with Currys as well, won't be delivered until next week but new orders can have it tomorrow..

I am not some impatient entitled type of person either, but finding it all frustrating, since I need to have someone 'in' to received parcels, I have no firm date from either side, and won't probably know until the day of delivery.. highly unorthodox..
[Nexus 7 General] californiarailroader:
Congrats! Mine just left South San Francisco, now it's on the 130 mile trip north to Ukiah (local UPS center for Mendocino and Lake Counties), then on a nice, pretty, brown delivery van 9 miles north to me in Redwood Valley :D
[Nexus 7 General] RBFesquire:
Can't say I'm not tempted...

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] jimczyz:
Quite possibly. Mine was sitting in Kentucky yesterday and showed that it never left. I was resigned to the fact I would get it tomorrow. I just checked UPS site and without anything in between, it now has left Chicago hub and is out for delivery to me today. So, from origin scan in Kentucky right to departing Chicago......this has showed me anything is possible.
[Nexus 7 General] cse2k:
Yeap, that's what I guessed too, still thinking what to do... or wait.

It's a regular visa debit, probably I'll just order one from currys and wait google to decide when they are going to send us our device and put it on ebay or persuade my friend (apple fanboy) to buy it. heh
[Nexus 7 General] iucidium:
That hurts so much.
[Nexus 7 General] winwiz:
Just ordered another one from Dixons, Guaranteed delivery before 12 tomorrow.

I've emailed Google to cancel the order through the play shop!
[Nexus 7 General] apis10:
Sooo painful..

Sent from my android phone
[Nexus 7 General] aberlourj:
If I could reserve for pick up an hour later, I would. As it is "not possible" I am going to continue to wait for my GP order (:
[Nexus 7 General] ellesshoo:
Any ups experts know if I should expect delivery today ("scheduled early delivery") or tomorrow ("originally scheduled delivery")? Didn't even ship till sometime early this morning from KY so I'm surprised it would be so fast.

Ordered 27 june. 16gb & case
[Nexus 7 General] RBFesquire:
The 'free £15 to use in the Play Store' hurts me as much
[Nexus 7 General] californiarailroader:
Apple people are actually giving this a good rating, maybe it's time for him to come over to the Green side :D LOL Good luck on all of that!
[Nexus 7 General] cse2k:
Sad sad sad...:crying:
[Nexus 7 General] jotei66:
Yup me too!

And I am "so alone" - here up on the North East coast, isnt there anyone up here waiting for a Nexus 7 ?? I'm a lonely geordie with no end in sight ... Helllo ... Helllo.... Is anyone there.....Google? ....UK ? ....the world??

:D:D:cool: Lol .... I aint lost it guys ya ok, just the lads at work are mocking me cos they "think" they gonna buy it in shops before me and pi**ing themselves with laughter !!
[Nexus 7 General] RBFesquire:
Thats what clinched it for me. If I could just toddle off to town to pick it up I would, but you never know. Ours might be here tomorrow*

*doubtful. :)
[Nexus 7 General] tadvansky:
Well for those who said the 8 GB models are faring better with shipping... you're right. I ordered mine from the Play store yesterday morning, received a shipping label last night, and it's scheduled for delivery by 10:30 this morning. I'm in Tennessee BTW, so it didn't have a long journey from Louisville. Sorry to hear about so many people having shipping issues, I'd be rightfully upset, too.
[Nexus 7 General] phil-t:
You can't reserve when you go to order, it's online delivery only..

But from previous experience, the beauty of ordering online is their policy is much better, you can return for any reason within the first couple of weeks, great of resolving 'problems' like a single dead pixel etc..
[Nexus 7 General] dadoc04:
same boat... me and 4 friends are all stunned we havent seen anything yet.
[Nexus 7 General] californiarailroader:
They don't have a reserve online, pick up in store? Walmart and Best Buy do that here, as long as it's in stock in the store.
[Nexus 7 General] vidanay:
Don't take this personally....I hate you! :cyclops:
[Nexus 7 General] BazGibb:
Yes - I feel your pain.
[Nexus 7 General] IncredibleMango:
I got an 8gb, no accessories, and a similar kind of thing happened to me.

I got my tracking number very early Saturday morning, but it had no data from UPS until Monday, when it just said label created and no delivery date. Then today it went all the way from Kentucky all the way to my local center and out for delivery. (granted, I'm not THAT far from Kentucky, but still) I was surprised to see that after seeing barely anything for the pas few days.
[Nexus 7 General] dtblair24:
After damn near going crazy..today is the day. Not too disappointed in Google over this. Definitely would have been amazing if they shipped last week but for whatever reason that didn't happen
[Nexus 7 General] phil-t:
They do have reserve for pick up for some items, but not this one.. no idea if it's because stores don't have stock yet, or they don't want people reserving them en-masse which is what happens and robbing store customers of the chance..
[Nexus 7 General] californiarailroader:
Yeah, I can understand that.
[Nexus 7 General] aberlourj:
Doubtful indeed. But I <3 this thread. I like seeing realtime updates from around the world, and horror stories of earlier pre-orders being ignored (I don't like THEM but I want to sympathise) and I want to see the end of the thread with the final replies ending "sent from my Nexus 7". I've been a user of xda since I had the original o2 XDA, but I never posted until I pre-ordered the N7 D:

Sent from my Galaxy Nexus
[Nexus 7 General] Brac20:
Ditto, ordered on the 4th
[Nexus 7 General] SoldierOfCatan:
Oerdered on the 4th and live near St. Louis. Have not heard anything. No charge or activity on the play store. Just read someone ordered yesterday and all ready has conformation on their order. Really ticks me off.
[Nexus 7 General] RBFesquire:
I joined when I got my HOX, just to try and get the best from it really. And this thread is epic. The tags at the bottom say it all :D
[Nexus 7 General] aberlourj:
I believe this thread is going to make me a much more involved user. (:

Sent from my Galaxy Nexus
[Nexus 7 General] Tiredad:
Does anyone have any suggestions why the lack of communication from el googly?

Think about it: they aren't stupid or blind, somebody at some level has decided specifically not to say anything. There must be a reason, please even a ****y one, but there must be a rationale.

Any thoughts? :screwy:
[Nexus 7 General] charlesky:
This is what worries me. The last thing I want to do is wait even longer because Google have shipped mine but not bothered to notify me.

London 8GB Ordered 28June - order date changed on play store but no email or change in Wallet.
[Nexus 7 General] iucidium:
And balance is restored.
[Nexus 7 General] RBFesquire:
It's much better to reply to something in hindsight. Gives a chance for the excuses to be more accuratebullshitty.
[Nexus 7 General] jotei66:
I was beginning to think I had BO or summit, well until i arrived here and realised we all smell :)
[Nexus 7 General] Exino:
For anyone interested: Staples Canada has stock again as of this morning. They are offering next day delivery on any online orders as well. I haven't seen a single update on mine that I ordered on June 29th, so I'm somewhat tempted to do it, seeing as my order hasn't moved at all.

Also, Best Buy (Canada) has new stock shipping on July 19th.

Get to Staples, if you want something today ;) Or order online, anyways.
[Nexus 7 General] brashebb:
The official case I ordered from the play store on the 27th shipped last night @3:30 am and has a delivery date for today. Weird but pleasing. Should arrive alongside the ringer itself.
[Nexus 7 General] vidanay:
I am seriously tempted to place a SECOND play store order and see if it ships before my first order.
[Nexus 7 General] jimczyz:
Don't be disheartened, mine went from being in Kentucky, to leaving Chicago, to being out for delivery all in a matter of 30 minutes. Seems UPS system isn't handling this large volume to quickly.
[Nexus 7 General] maverpix:
Seeing as this is the first device made available to order directly from Google via the Play Store in the UK I would be amazed if Google are actually handing the packing process themselves. From a business point of view it makes no sense,the expense involved in acquiring the warehouse space and the staff required for at most one busy month for a product they are apparently making no profit on would lead me to believe that a 3rd party is involved. Once the initial buzz has died down and all pre-orders are fulfilled they might only be processing a few thousand per month at most.

Another aspect that puzzles me is how and where are the devices linked to your account? Is this done by Asus in their factory or is it simply a process that happens upon connecting your tablet online for the first time based on the serial number?

There's a lot of unhappiness being shown toward Google and their silence is deafening but realistically this was never going to be a smooth process and I believe they have been overwhelmed by the demand for the Nexus 7. Personally I am frustrated but expecting delivery this Thursday of the 16GB model I ordered on the 29th of June based on my debit card being charged and the order moving to the top of my Play Store transactions yesterday.

I would consider purchasing from them directly again,as I hope and expect that they will learn from this launch and implement the lessons learned.

As for retailers sending them out earlier,this is solely down to Asus and not Google. Asus manufacture and sell the product,to them Google are just another customer who although would probably have had preference would at the same time of had to pre-order a specific amount of units,much in the same way as Dixons Retail.
[Nexus 7 General] Rueben_:
Yep me no no email no nothing really Im going to phone Google now ;)
[Nexus 7 General] fatsamurai:
I still haven't had a shipping email, yet the device has been to my house and is now back at the depot.
[Nexus 7 General] chrisjcks:
27th June UK

No emails, no charges, no 'top of the Google wallet' - nothing.

Anyone beat that? LOL
[Nexus 7 General] Character Zero:
Yesterday I was really doubting my decision to go to Sam's last Friday and pick up the N7 along with a membership. All I wanted is some information on the N7 + case order. But Google has been so tight lipped publicly about all this that I do not regret my choice. As much as I would love to rip open the box when it does arrive and get the case, I will have to refuse it all. Such a shame. All they needed was a statement to explain the situation, why retailers were selling them, what happened to the pre-orders, and if accessories were delaying orders. It seems some CSRs are saying they are, some are saying they are not. Sometime around Wednesday last week I really think the CSRs were just telling people anything to get them off the phone.

EDIT: Probably already posted, but the time on the 16GB jumped from 1-2 weeks to 3-4 weeks.
[Nexus 7 General] aliburns:
It won't appear at the top of the Google Wallet, top of Play Store my orders and settings https://play.google.com/store/account
[Nexus 7 General] kangxi:
Ugh. Just had a bad experience with a UPS lady.

So my address change went in 20 minutes ago and it said delivery was rescheduled. I wondered what that meant so I called. The lady said it would be delivered the next business day instead of today. I went back and forth but she said there was no way to change it or for me to pick it up. Fine!

I went on the app noticed there was an option for SAME DAY hold for me to pickup. Great. Used that. I went back and checked the history and saw that 10 minutes before I put in the hold request the status was changed to "OUT FOR DELIVERY!" So now because that lady didn't know what the heck she was talking about, my package is in limbo and I hope they call me like the second lady said they would. I would rather they deliver it like it was suppose to be today.
[Nexus 7 General] EVIL JIMMY:
Thought I'd ask Google Now if it knows where my Nexus is!
[Nexus 7 General] Whitlock:
The silence is indeed deafening, what's interesting is to compare and contrast with the communication that was flying out of the raspberry pi organisation when they were overwhelmed by the volume of pre orders. From a tech company you'd expect at the very least a few official tweets.....:confused:
[Nexus 7 General] BazGibb:
No mate thats North Shields Fish Market wafting over the Tyne :victory:
[Nexus 7 General] trebor27:
Same here, i ordered on the 29th and apart from the Play Store and my Card being charged there has been nothing. The only thing keeping me going is the thought that TNT have being doing unexpected deliveries.
[Nexus 7 General] glowworm62:
Having working in a large corporation - Disney in the 1990s - it boils down to what one is allowed to say, which is not much. Only the highest ranking people have permission to talk under the company name and those people are probably too busy right now to worry about this.

This is very much par for the course with the largest global companies.

We do have some google lurkers in this thread without doubt though. I know I have noticed one let slip many hundreds of pages back,I won't point out where for his sake.

What peeves me though is the written promise broken.

I just hope our google lurkers look at that promise, still up on the help page, look at the time... 21:52 AEST 17/7 and pass it up their chains that lies make baby Jesus cry.
[Nexus 7 General] norman1080:
Pre-order + Google = FAIL
[Nexus 7 General] aliburns:
TNT may be getting their revenge for this
[Nexus 7 General] jotei66:
I take on board what your saying, infact i have (hell knows why) kinda tried to see it from Googles viewpoint, and posted to that effect on here, especially with them being quite new to a major launch.

But communication is a very basic customer service principle. Personally its a shame its gone a tad pear shaped, I love the device but I have to say the whole prelaunch logistics/organisation etc has been appauling. Not one of the reps I have spoken to have tge faintest idea what is going on, hence we are fed bull****. Come on - Google are worth how.much?? Surely they have the muscle and business acumen to bring onboard a outsource company who specialise in this! Enuff rant from.me, left a sour taste in my mouth, from both an apple AND google/freak like me. Get ya finger out google!!
[Nexus 7 General] rabhw:
Ordered 16gb June 29th, Canada.

No charges, no emails, no confirmation, no "top of the play store". Nothing...what the **** is this ****?
[Nexus 7 General] trebor27:
Hahah classic :D

Never done business with TNT before so i don't know what to expect, :fingers-crossed:
[Nexus 7 General] glowworm62:
nah mate, we currently have more than enough refugee boats trying to sneak in from Indonesia, Malaysia and Sri Lanka to Christmas Island, we definately don't need any more.
[Nexus 7 General] Mist17:
It's saying 1-2 weeks in Aus on the Play store
[Nexus 7 General] themonkster:
Nice one didn't know that myself. Mine has todays date and complete next to it.

Has to be good news.

Ordered 3rd July 8gb UK.

sent from my Atrix using my thumb.
[Nexus 7 General] Consolenomad:
Jun 27th, 16GB, case & charger for east coast USA...

Still no updates of any kind, not even a charge on my account.

I'm starting to feel like I should just order another one from the Play store as they seem to be shipping last-in first-out or something.
[Nexus 7 General] jotei66:
:banghead: ** nightmare scenerio *** hope you atleast get ya card charged (where i am now..ordered 27th)
[Nexus 7 General] glowworm62:
yeah, if you order today.

The old Preorder button has also changed to Buy.