yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] cse2k:
Just got off the line with a rep, he says he can't cancel it for me but he will forward it to a specialist and they will email me. We will see then.. 1 hour on the line with mobile, that's gonna cost more than the delivery fees hahaha
[Nexus 7 General] splbound:
Still waiting for mine UK Play store, London Ordered: June 29

All I get is this paper version on my desk for now. I think it's laughing at me.
[Nexus 7 General] Euthye:
6pm, ring them though, the numbers on your email, even though all electric coms have your correct details comp2000 have messed up the parcel labels so the post can go awry, mine did luckily the other person was out and when I got the no recipient available mail I got in touch saying I was in by the door and no attempt had been made.

So you could be in the same boat thousands of us are and were in.

Mine got re delivered today having got the address sorted yday on the phone.

When it gets to you if you have non of the issues you'll be a very happy buyer.
[Nexus 7 General] peh803:
Finally!

Got the shipment notification at 4:48AM, and like many others, went to UPS's site to see that it was already "Out for Delivery" as of 6:18AM EST (Ohio).

The wait will soon be over! Yay.
[Nexus 7 General] billzillski:
No tracking email/myups updates here. 7/5 16gb no accessories, chicago. My play store updated a few hours after peoples started yesterday afternoon. If I got pushed to the second wave of us 4/5/6 ers that won't make me happy.
[Nexus 7 General] rlh445:
Huh, that's weird. Every other person like me (U.S. 16GB no accessories) seems to have been at least updated with tracking, even the ones into July. :(
[Nexus 7 General] CloudDog23:
UK Google Play store 30th June

No contact whatsoever.
[Nexus 7 General] m4rk0358:
Still no tracking number or bank charge.

US Play Store

8gb with a case

Ordered 6/28
[Nexus 7 General] mtbgus:
UK, 15gb ordered 1st July.

After a 1hr 7minute wait on the phone to google I was fed the usual dribble about I couldn't cancel my order etc etc. (you know the story)

I then used the I know my rights as a UK citizen and demanded the order be cancelled, the lady (very polite) spoke to her supervisor and confirmed I can indeed cancel my order since I was from the UK!!!!!!

Result, order cancelled, straight onto the tesco website, entered code TDX-Y7LM at payment and can now pickup from my local store from 16.00 hours Friday for the grand total of £179.00....

A BIG F*** YOU TO GOOGLE FOR A WEEK OF HELL, THANK YOU TESCO!
[Nexus 7 General] Euthye:
You 4/5/6 ers stumbling around with your 10,000 yard stare you don't really know combat, I'm with the tenacious 2's and just got delivery today after a fubar wrong address by computer2000(TNT) yesterday, where would any of us be if the Juners weren't still holding the line??? They're the heroes!
[Nexus 7 General] speekeazy:
Nice ! I ordered July 5th as well i havent received anything but im hoping i get an email soon
[Nexus 7 General] operaticus:
Hoped to find a shipping notification this morning but no such luck. I am hoping to receive it Monday if they truly ship the rest of the early U.S. 16 GB orders by EOD Friday.

I couldn't tell from the general apology email or their update page whether that Friday target included N7s ordered with accessories being shipped ahead of their accessories.

16 GB + case, ordered 28 Jun 8:30 AM PDT. Got pending CC charge 17 Jul and Play store order moved at the same time.
[Nexus 7 General] bleclair:
I read it as even if you ordered accessories, your tablet should be received by Friday. Accessories may arrive at a later date.

"If you ordered your tablet with a case, charger or Nexus Q, your Nexus 7 will ship this week with overnight shipping, in some cases ahead of the rest of your order. But don’t worry, the rest of your order will be on its way soon."

I am doubtful.
[Nexus 7 General] jonohanson:
Well this will be my last post in this thread

UK 16GB

Ordered 29th

Charged 16th

Delivery notice 18th@2000

Apology 19th@0100

DELIVERY 19th@1455 :highfive:
[Nexus 7 General] gyaku_zuki:
My ordeal is over. 15 minutes ago, mine arrived. 16GB, 28th June, Northern Ireland, got the shipped email 18th July at 6am.

Device seems to have avoided all the common faults, and it is stunning. I'm pleased with the device, just not the shipping debacle. Google needs to learn how to do shipping as an immediate concern going forward.

Good luck to everyone still waiting. Anyone needing advice based on my order process, please PM me.

Peace, out!

-Matt
[Nexus 7 General] qnet:
Ordered 6/28 with case and still no shipping info for me but, have had the pre-charge since 7/17. I'm on hold now with the Play store 23 minutes and counting. A guy on Android central said he ordered yesterday and his is out for delivery today. I thought he was just messing with us but, he swears he isn't and is just as surprised as we are.
[Nexus 7 General] ace9988:
Ordered 9th July (UK London) (PLAY STORE)

Shipping email received 18th July

Delivered 19th July

THIS THING IS EPIC!!!
[Nexus 7 General] Metallice:
7/5 here too. No email. Since I haven't seen any 6's yet, I'm assuming that half the 5's have been pushed to tomorrow with the 6's. Bummer. Oh well.
[Nexus 7 General] billzillski:
This was my birthday present to myself from myself and 3 others. If I would have ordered on my birthday, the 11th, I would have had it by now. Gamestop is 2 blocks away and I could have had one on the 12th, cheaper. I know combat. But still, I know how a line (translation: "queue") works.
[Nexus 7 General] AzulKari:
Shipped!

Ordered mine on July 6th, I got charged last night and when I woke up this morning I got my shipping email and it said it is out for delivery, hopefully other people are having similar experiences after being charged. I'm so excited while I'm waiting for that UPS truck to come by my house I can't wait >.<
[Nexus 7 General] Plexicle:
Wow, super lame. Exact same thing for me (ordered 5th, had the charge go through yesterday around 5pm).

... except for no 4am email about it shipping. :(

Do you have any changes in your Play order status?
[Nexus 7 General] Metallice:
Well. Ignore my last post then. :(
[Nexus 7 General] bpye:
5th/UK/8GB. Mass email @ 12:36 am this morning, nothing since then. If it comes tomorrow...The only day this week nobody's been in.
[Nexus 7 General] bleclair:
Can one of you guys getting your shipping notifications this morning check your Play Order status?

Wondering does it immediately update with the tracking number there? (Holding out hope mine shipped, but just haven't got the tracking # yet.)

Thanks!
[Nexus 7 General] jutley:
Just canceled my order he said he will cancel it as the department are very bust took my email etc and said he will confirm by email order cancelled and refunded as i have just got the tesco deal in for £179.99 shortly after i did that it is now out of stock at tesco so i was lucky.
[Nexus 7 General] Salaadin:
Registered because I have a few questions.

Im in the US and ordered July 6th. Up until yesterday, I had no movement on my order. Around 6:00pm EST yesterday, my card was finally charged and that charge is still listed as pending. My order in Google Play also jumped to the top and is dated 7/18/12. However, I received absolutely no shipping information from google or UPS. Am I still boned or is there a chance that they didnt email it to me?

Is there anything I can watch out for in Google Wallet to see if theres any further processing? Like I said, Play put my Nexus 7 order at the top now but Google Wallet is still showing "Your credit card will be charged, Google received your order on July 6th".
[Nexus 7 General] DollisHillPhil:
Nope, absolutely nothing, just had the item arrive at the door. Naturally I'm less concerned about a shipping note/email now!
[Nexus 7 General] altimax98:
I ordered on the 5th and recieved my pending notice on my card and the play store moved to yesterdays date. no other updates yet. it works for tomorrow, thats when we get home :)
[Nexus 7 General] clintkev251:
The tracking number will show up in your google wallet, however, from what I have heard, wallet is fairly slow to update
[Nexus 7 General] dudinatrix:
Ordered 16GB, July 8th, US, No accessories... Charged last night around 6PM, still no emails, no tracking, no MyUPS, etc.
[Nexus 7 General] MarkyMark8609:
Damnit, finally got the Tesco site to work aaaaaand.....

Sold out :(

Oh well, at least they were honest and didn't take my money before informing me about it. To be fair at that price they weren't going to be around for long and fair play on them for taking advantage of Google Play's ****e service to steal a load of customers :)
[Nexus 7 General] AzulKari:
Well in my case, I ordered it on the 6th like you, I got charged last night around 7 or 8ish and didn't receive a shipping update or anything. But when I woke up this morning, I got an email around 4am that said it had shipped and when I looked at it, by the time I looked at it around 8am today it said it was already out for delivery. So if you've gotten charged, at least from my experience it has been shipped out but there is a really large delay on them actually sending out your shipping email.
[Nexus 7 General] JaZart:
Ordered on the 5th an mine is out for delivery? :rolleyes:
[Nexus 7 General] Metallice:
I don't like you.
[Nexus 7 General] JaZart:
Google has done a poor job but I'm just happy ill have mine within hours.

Just one more day and that's it for you guys. Do something to pass the time by.....

... I know I will. :thumbup:
[Nexus 7 General] Salaadin:
Well, I guess theres still hope but I shouldnt bank on getting mine today. Hoping it gets here tomorrow at least so Ill have a toy to play with this weekend.

Thanks :)
[Nexus 7 General] jmcging:
No expert but that pre-auth charge doesn't trigger anything, once the item is actually charged, your balance will show the new charge and the Wallet will show that it actually has been charged and that seems to be what triggers the shipping label.
[Nexus 7 General] jfd107:
Reading this whole thread since July 1st has made it feel like I've been reading a book. It started out really dull with nothing really happening, but then the storyline slowly developed into a massive dramatic climax with a group of people fighting an evil corporation (Google). The type of story that keeps you from putting the book down (in this case refreshing) Now it feels like the story is coming to an end and it feels like one of those endings where all the main characters go their separate ways (all of us). Maybe we should make a prologue thread (kinda like the last harry potter movie where it showed them 20years later) to see how everyone has come along? Haha

If you couldn't already tell I am bored :cool: haha
[Nexus 7 General] Jonnyn93:
Well guys it's been a while, I've followed this thread right from the beginning, my nexus 7 16GB arrived this morning (UK) so I guess it's time for me to go, I hope you all have your tablets soon. It's well worth the wait by the way.
[Nexus 7 General] mcb3:
I am so extremely pissed off about this whole mess.

I ordered 16GB w/ case for TX, USA delivery on June 28th.

Received a generic unsolicited email from Google saying all orders in my timeframe should be shipped by Friday and all will be next day air.

I am highly doubting that will be the case.

There have been no charges to credit card, no change in Play Store status and no appearance in My Choice UPS.

It's been 21 days since I placed my order. It is a royal ripoff that these guys are charging for shipping in cases like mine.

Not only should shipping be free (at this point) but they should also split delivery of the case and tablet if needed to expedite the delivery of the tablet.

I will absolutely never ever order any physical (shipping) item from PS again. Nor will I ever order an accessory with a product launch.

I cannot believe how many thousands of people ordered their device much later than me and already have theirs.

This is simply outrageous!!!!!
[Nexus 7 General] phil-t:
I have left a delivery refusal note on my door to TNT for the last 2 days just in case, and today they've delivered it to a neighbour (so clearly didn't read the note).. I can't check e-mail in work (no phone signal for data, and gmail is blocked in work), so I now have 2 Nexii left at neighbours today, a cheap Currys one I'll keep, and a GP one I don't want..

What's the best course of action

1. Open GP Store on, if it's defect free, sell it on (no profit)

2. Go through arduous process of trying to get Google to refund shipping or pay for return shipping (I ordered 27th June, so they missed the 2-3 weeks by 1 day)

Or any other option? Can I drive it down to the TNT depot and throw it back at them?
[Nexus 7 General] ezzkmo:
Exactly the same situation I am in. I'm next door in Louisiana, ordered 16gb + case on 6/27. NO Play updates, shipping labels, myups notifications, or credit card charges as of right now, Thursday morning. There has been 100% no activity on any front in over 3 weeks, and it seems most people have received theirs or will be receiving it today.

My 3 polite emails were ignored, and I've called 3 times and was "assured" I'd receive it by Friday. We'll see.

I'm starting to get beyond frustrated. This is absolutely ridiculous.
[Nexus 7 General] Euthye:
Sad to say if you hadn't amended the line I wouldn't have understood, blame the UK education system I only speak English, I'd've thought you were referring to the joke

I hope when/if your N7 gets to you it has non of the reported faults, mine didn't and I'm a happy consumer, I was actually dreading opening it. It's very tightly packed so be prepared.

In a decade or two we'll all laugh about this.
[Nexus 7 General] devo999:
Ordered: June 28th 16GB

Absolutely no movement in the play store.

Canada

Cranky Google employee gave the vague will ship sometime next week and may ship over night. Or could be 3-5days.

So glad I spent $20 on 2 day shipping on a product that will may be delivered 2 weeks after release.

Thanks Google for giving Canada the shaft!
[Nexus 7 General] Dethzilla:
Yeah... I'm going to be bored out of my mind once I finally get my hands on one... will probably be better than any books I get.

In other news... my Auth dropped from my card... My bank usually does this and then charges me the following night (tonight) So i expect mine to ship tomorrow . I'll Probably get it on Monday... 1 business day past when they said it would be delivered. Oh well. I'll get a shipping refund and call it a day.
[Nexus 7 General] bleclair:
I think they really screwed themselves by saying Friday in their on-line update. Unless a metric ton go out today, Friday just isn't going to happen.

(Prove me wrong Google. Get one thing right.)
[Nexus 7 General] MarkyMark8609:
In a decade or two I might actually have received my shipping email!
[Nexus 7 General] jotei66:
He he :):p
[Nexus 7 General] Metallice:
So I guess it's possible to have it shipped without receiving a shipping email if the charge hasn't cleared / been completed by your bank / card?
[Nexus 7 General] 5kops:
I will advice anyone awaiting delivery from TNT to actually phone TNT and verify they have the correct address. Google had my address wrong.
[Nexus 7 General] Solange82200:
To the person who asked, I got my shipping notice overnight, and in my google wallet it has the tracking number added in the transaction details, so the shipping email will also update the wallet info with tracking...
[Nexus 7 General] Metallice:
But which came first?
[Nexus 7 General] bleclair:
Thanks! Well then I guess I just have a 2nd pre auth.

EDIT: Yep, my order doesn't even say charged. Last update:

Jun 27 Google Inc. received your order.

Jul 19 Google Inc. is continuing to ignore your order and ship everyone elses

(Okay, I made up the last update. :))
[Nexus 7 General] drpepe:
lots of people receiving their shiny 16gb nexus 7s... :victory:

I don't think there's any hope for us July the 10th-ers :p

All i 've had is the 'mandatory' UK schedule change email (2 days later than most others), so i'm not expecting anything til after the weekend at least...

unless anyone can furnish me with a ray of hope ? :fingers-crossed:
[Nexus 7 General] jotei66:
If its possible = its impossible with google

If its impossible = its probably possible with google

Fu**ing Confused??

Wouldnt worry, Google In Wonderland are just as confused.....
[Nexus 7 General] Euthye:
That's very good advice, computer2000 screwed up the labels for TNT many Thousands are garbled or completely wrong, mine initially went to the wrong address luckily they weren't in and I got through to TNT.

It won't get to you quickly if you don't ring the auto system is broken.
[Nexus 7 General] aliburns:
The Nexus Has Landed!

UK 2x16Gb ordered 27/6 delivered just now

Nice to see this thread reported on here http://www.channelregister.co.uk/2012/07/19/google_nexus7_delays/ and my Gordon House Surgery, Ealing comment quoted.
[Nexus 7 General] thor79:
I would refuse delivery too (since I already got one via Sam's) but it wouldn't be me refusing delivery...it would be my apartment complex's staff...who accept packages on our behalf. I have confidence that they will keep my packages secure...but I don't have enough confidence that they will refuse the correct package...as I also have a Galaxy Nexus being delivered today. So it's easier for me just to have them accept both and arrange to ship it back or sell it on eBay (leaning towards eBay right now).
[Nexus 7 General] iucidium:
My shipping info was 100% correct so it might be a case that the system is finally fixed?
[Nexus 7 General] JaZart:
I got moved to top of play store yesterday morning

Then a pre auth in the afternoon

Then a shipping email around 3am saying my nexus shipped.

Out for delivery now.
[Nexus 7 General] Salaadin:
Yeah, I got bumped up on Play and the CC charge but no shipment email. Im guessing Ill get mine overnight and receive the package tomorrow.
[Nexus 7 General] apis10:
I think that is just wishful thinking...

16gb, UK, 27th. Still no update
[Nexus 7 General] qnet:
Ordered 6/28 with case. I just got off the phone with a very polite Google rep. I won't be getting my stuff until Monday or Tuesday of next week. of course they wouldn't let me cancel, saying just refuse shipment. Next week is actually better for me since I'll be off all week.

He claimed the holdup was the case and because the 16GB model is really popular. I don't really believe that but, there is nothing I can do about it.

It seems for some reason, at my location I always receive things later than everyone else and this only happens with Google. It happened when I ordered the Galaxy Nexus. I ordered it on a Friday and there were people who ordered Saturday who got their phone on Monday or tuesday, when I got mine on the next Friday after the holiday.
[Nexus 7 General] operaticus:
I saw the same update in Wallet. ;-) Hopefully yours ships today!
[Nexus 7 General] StrangeEarth:
Well its been a hoot all, but my Nexus is out for delivery as of this morning.

Ordered 7/6/2012, Play store update and (2nd) CC charge @ 4:30PM yesterday, Shipped from KY @ 12:30AM this morning, and hopefully closing in on my front porch any time now.

This was a wild ride, and I hope the rest of you get your devices or at least some word of shipping soon! Catch ya on the dev side
[Nexus 7 General] overdog1979:
Got a mail from HMV this morning informing me of manufacturing delays which would delay the dispatch until 26th so I've cancelled with HMV and now have one reserved for collection tonight at my local PC World....can't wait!
[Nexus 7 General] dark magshin:
Just got my shipping email about six hours ago, but UPS is still showing no information at all for my tracking #. I guess that's normal, though.
[Nexus 7 General] Big_Ted:
Mine jumped to the top of the list last Friday and still nothing except the bulk mail at 01:00 this morning
[Nexus 7 General] 5kops:
Have you received yours? Mine was for delivery yesterday at 8am, then returned to depot, out for delivery again today and still have not received it.
[Nexus 7 General] ajg74:
Well ladies and gents, my wait is over, I've cancelled my 16GB from Google, been to PCworld on my lunch and my Nexus 7 is now sat on my desk charging, not going to switch it on until I get home (I finish at 6!!), I must say it is a lovely piece of kit, feels very nice in the hand and had a play with the one in store and the screen is lovely, the OS very smooth, can't wait!!

I hope everyone who is still waiting gets theirs soon, keep the faith and peace and love to all!!! :D
[Nexus 7 General] operaticus:
Haven't talked to Google but I ordered the same thing at the same time so perhaps I share your fate. What happened to shipping without the accessories?
[Nexus 7 General] JPop360:
Just got off the phone to Google. 55minute wait, asked if I could cancel my order, his first reply was 'Are you located in the United Kingdom' my reply 'Yes'.. 'Sure that can be done for you' :D

He also informed me that it may be to late for them to stop my delivery, and if I does get delivered to simply refuse delivery :D

Google let me down when receiving my order, but cancelling it was a total plessure :good:

Tesco tomorrow 4pm pick up :D Can't wait.
[Nexus 7 General] Nordendorf:
I agree. I'm not even going to bother calling. All I have is: "But your email said..." and they'll just say sorry and to expect it next week even though they said it would ship by today.

:cowboy: business as usual
[Nexus 7 General] ben882:
canada

So I'm guessing we the Canadians who ordered 16gb are left in the dark, we're going to be among the last people to receive it, irrespective of how early we pre ordered
[Nexus 7 General] sammylt:
Well.... currently on phone to GP CS 22mins wait so far, be quite a while yet!

Going to ask for refund of postage costs and find out anything else. No movement on mine

Have two holds on my CCaccount, one to google play one to google devices, but only one amount on hold :S

Ordered 8gb UK so should be dispatched by tomorrow but no movement at the mo :(

Changed date on play store on tues nothing since then apart from general email at 00.00
[Nexus 7 General] bleclair:
Unfortunately Google has seemed to realize it's bit off more than it can chew and Canada drew the short stick. What idiots. They should have just released in one area, and I don't care if that had been the UK or Canada first.
[Nexus 7 General] mtfsandlin:
Well looky here:

http://www.androidcentral.com/android-411-pushing-nexus-7-tablet
[Nexus 7 General] jtc276:
Well, there's no way he could have been wrong about them already having it. I still think it will be released on Thursday. Everyone who ordered from the Play Store will receive shipping info tonight or early tomorrow and will receive it on Thursday. Chains will also start releasing pre-orders/possibly selling devices on Thursday. Bam. Google is awesome. Everyone is happy. If it goes that way.
[Nexus 7 General] Plexicle:
Excited about getting both of mine, however, I can wait a few days if I have to. Certainly don't feel the need to call and pester Google and other retailers for no reason whatsoever.
[Nexus 7 General] colonel187:
Big if. I haven't been re-charged yet. It's really ****ty (pardon my American) to pay high shipping charges and pre-order directly from the maker and get it after everybody else. I'm not say'n I'm just say'n no what i'm say'n.
[Nexus 7 General] jtc276:
Again. You might not get it after the chains and the chains might not even get them on the 12th. Nobody knows anything other than what the extremely misinformed customer representatives have been giving us. It's a big muddled pile of nothing. But I do hope what I said might happen will happen because it would be the best way for Google to do it without pissing everyone off. Still, people who ordered from Play might be mad because of shipping costs, but it's not like you didn't have options and couldn't cancel your order after you found out about those options.
[Nexus 7 General] bleclair:
Two things wrong with the above.

1, some retailers have already received them.

2, some of us DID try to cancel and were told we couldn't by Google. and for me personally that was DAYS ago.