yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] rabhw:
Instead, they've decided to use this to determine which order they ship in:
[Nexus 7 General] kajura:
Just talked to customer service after just over an hour of waiting...

Not really a lot of info - mostly in line with what's been posted on here today.

I pre-ordered mine on the 27th - 16GB model + case. So far no charge on cc, no tracking#, no nothing. I am in the US - New Jersey area.

The rep told me he filed some type of form on his end for me and I should be getting emails very quickly. But he could only promise that my order should be shipping out by tomorrow. He said likely by tonight, but should be shipping by tomorrow.

The level of service is really ridiculous. If it's Amazon, they'd have offered me at least a 20% discount by now. (I once was offered 20% discount on something that was 1-day late and I didn't even complain to Amazon, I only called and checked the status politely.) I am not mad at Google but definitely disappointed - this is probably the last time I am buying a device from Google store.
[Nexus 7 General] iucidium:
It doesn't help the UK as BBC iplayer/4od still don't have HTML5 sites and the iplayer app NEEDS flash.

Sent from the Phantom Zone
[Nexus 7 General] Galactic2:
OUT for delivery today... Pretty sure ive checked UPS tracking every 10 minutes or so. It's soo clooooooose.
[Nexus 7 General] californiarailroader:
They let you know when it's ordered or shipped though that a signature is required, at least that's the way it works here, otherwise it is left on the porch at our place. We're in a rural area too, and low crime, I could see them doing it all the time in a big city.
[Nexus 7 General] Dethzilla:
In their Defense... this is only the 2ND BUSINESS DAY since Friday. I ordered mine on Friday too... so If I don't have a tracking number by Thursday... then I'll feel scorned.

Ironically... I have located two stores that I can reach within the hour and have the thing in my hand. I may just do it just to resale them.
[Nexus 7 General] munimisu:
They are just BSing.. they are using UPS Standard shipping which doesn't even have any day limit or time limit, UPS can take as long as they want. While Canada is downgraded to standard, states people got upgraded to 1 day AM express shipping..

What pissing me off is they just dont **** about anybody, they are randomly shipping new orders while a tons of people who ordered during i/o is still sitting in dark. Really bad :(
[Nexus 7 General] grim82:
My Galaxy Nexus didn't require it. Is everyone else having to sign for theirs? Pretty sure I saw some other people say it wasn't signature required. I put in a same day will call at the UPS hub which is only 5min down the road, we'll see what they say when they call me to confirm.
[Nexus 7 General] FiveOhFour:
My order from the 10th/11th was charged on the 13th and has just been officially updated to Delivered status. Good luck guys
[Nexus 7 General] the5:
UN BOXING FROM PLAY STORE!!

http://www.youtube.com/watch?v=aOjazK1kJiA&feature=youtu.be

[YOUTUBE]aOjazK1kJiA[/YOUTUBE]
[Nexus 7 General] masopol:
currys uk

Model: 16GB

Supplier: Currys UK

Country: UK

Ordered: 17July2012

Shipped: 17July2012

Received: in transit with DPD.

:fingers-crossed:
[Nexus 7 General] gyaku_zuki:
Did I say that? I said a few bad batches. In case you aren't knowledgeable about such things, bad batches can be traced down to the warehouse if not further. no-one mentioned 'all around the world'.

Besides, you missed the entire point of what I said, where I said that even if this were the case, it'd sound a lot better to have some communication.
[Nexus 7 General] jotei66:
Yup rather like the "waves" wording us Brits had, assuming it meant... earliest order = 1st wave and upwards.... lol... nope...

Googles first wave is, just get em boxed up and stick a bloody label on it pronto.. who care's when they ordered...

Its like a postcode/zip code lottery, who has a lucky label today then?
[Nexus 7 General] baggy247:
A friend of mine ordered a 16GB on the 27th June in the UK and just got a shipping confirmation email from Google Play! Bit gutted I don't have mine yet but still good news for those of us waiting :)
[Nexus 7 General] well versed:
Has anyone received a Play Store order without getting a tracking number or email confirmation? Maybe they just had issues updating them, idk.
[Nexus 7 General] nickmv:
I had the WORST luck. Mine was out for delivery and I was hoping to swing by and grab it during lunch. 11:50 came and still no delivery, so I went off to lunch, with plans to grab it after work. 11:55 it gets delivered.

Son of a....
[Nexus 7 General] FiveOhFour:
Mine was left at the door apparently, no one available to sign for it but its a nice area with zero crime too, i can see them delivering things here even if it did require a signature just to get on with their day
[Nexus 7 General] iucidium:
:banghead:

Sent from the Phantom Zone
[Nexus 7 General] jtc42:
28th for me so holding out for an email tomorrow! Was trying to stop thinking about it but this comment has got me all excited again O.O

Oh man... I feel for ya :/
[Nexus 7 General] yarseyah:
Just got my shipping notice from Google.

16Gb ordered 28th. UK (had to wait 5 mins to add this..... sorry)

TNT
[Nexus 7 General] rcg8584:
I think it may have to do with the UPS drivers discretion, I live in an apartment and have always had to sign for UPS packages. My apartment office signed for my Nexus 7 today.
[Nexus 7 General] grim82:
I'm in the suburbs and it's a pretty low crime area. They didn't seem to have a problem leaving a $350 package from Amazon on my door step last week. Why they didn't want to leave this I have no idea.
[Nexus 7 General] Exino:
Yeah, I'd be surprised as well if that was the case, because if it was, how come I personally saw the UPS Standard shipping first-hand already. I guarantee the guy on the phone only knows what he knows to be general information, which is Two Day UPS. No idea why Canadians are getting their orders last, as well as getting downgraded (even though we paid for it) shipping.

In the end, it's just a tablet, but, paying $20+ extra for something to get it late, and slower, is not exactly an ideal solution. The fact it's already available locally on Kijiji for pick-up all of ~2km away from me due to people buying them in-store, is sort of annoying.

Even though I've placed my order on June 29th, I'm still within the promised 2-3 week ship date, I guess.
[Nexus 7 General] AUAnonymous:
My position:

Google Play Store US:

Ordered: July 6th, around noon (UTC-7)

Card charges/authorizations: none

Google Play/Wallet updates or changes: none

Basically other than my order receipt, there is nothing to suggest that Google even knows I've ordered one... Plus Play Support just says "sorry, all of our circuits are busy, please call back later."

Next time I think I'll just pre-order from a brick and mortar store :/
[Nexus 7 General] Rueben_:
Ok guys some of you are going to like this others not :(. Basically about 2 hours after being on the phone with them, probably not related, my "play store" order moved to the top of the list and i got 2 emails one saying my payment information the other saying that my order is being shipped. See pic below. Note that the money was only taken out of my account today. Some people may not like the fact that It went through on the 10th of July. ANyway i might get it soon :)

Question though notice in the picture it gives me a tracking number were do i use this. Went to TNT website and put in number and it says not found.

Sorry for the guys who ordered earlyer than me and have still no herd anythng :(

Size: 8GB

Location: UK (County Fermanagh)

Image
[Nexus 7 General] just lou:
Leaving packages on my doorstep isn't an issue. My driver has it all figured out.
[Nexus 7 General] iucidium:
I won't be seeing an email until Thursday? If today is for 28th orders...

Sent from the Phantom Zone
[Nexus 7 General] futuregerald:
A friend of mine ordered two, an 8GB on the 27th and a 16GB on the 10th. He had both delivered today, but he was only charged for the 8GB version so far. He received shipping information for both. I ordered on the 7th and still haven't received any information at all, no updates since the 7th and no charge, though I was authed the first week I ordered it.
[Nexus 7 General] gyaku_zuki:
I am hoping for one then, as I also ordered then.
[Nexus 7 General] :
The point was though, they said 3 business days and now they are talking about waves.

Waves aren't 3 business days, it's a way of copping out of what they promised.

As far as I am concerned, they can have till tomorrow afternoon to reply to my email, then they are getting a phone call and I *will* be cancelling the order, as tbh, I really don't want it now, I have enough other junk to keep me going as you can see in my sig.

I might buy one from a reliable retailer at some point, but stuff Google.
[Nexus 7 General] rmm200:
Made up story from the get-go. You never did have any proof.
[Nexus 7 General] nickmv:
UPS has delivered a $2000 laptop to me without requiring a signature (signature WAS required). Thing is, if the package get stolen or disappears, it's on them, since they have no record of you taking receipt.
[Nexus 7 General] Tiredad:
Oh I don't think I can dare to hope. I've been hurt before. (28th, 16gb)
[Nexus 7 General] suchavibrantthang:
Google's definition of waves:

1st wave: retailers

2nd wave: out of country retailers

3rd wave: new pre-orders just before 13th

4th wave: orders placed after the 13th

5th wave: ??? politicians

6th wave: ??? other planets

....

....

20th wave: people who ordered at keynote and from June 27th-30th
[Nexus 7 General] erik111111:
Yeah, I went home for lunch hoping it would be there too!

Tracking says it went on the truck for delivery at 4:38 am, and here it is 3:13pm, with no delivery. I can't imagine that the delivery guy is really working 12+ hour days .... so, I guess they could have loaded the truck at 4:38 and the guy started at 6 am, which means it will surely be there by 4pm - or 10 hour into shift????
[Nexus 7 General] grim82:
They are not trying to hid it, they are keeping it from blowing away.
[Nexus 7 General] MarkyMark8609:
You best not be trollin' boy!
[Nexus 7 General] iucidium:
The 28th? :cyclops:

Comprehension fail.

Sent from the Phantom Zone
[Nexus 7 General] just lou:
You obviously missed the OP's original theory that you agreed with then.
[Nexus 7 General] steedy27:
Got my nexus today (8gb and UK (Wiltshire)) - had a weird shipping address , glad the TNT guy found my house. :-)
[Nexus 7 General] dredmond:
Gave up with GP in the end and ordered my 16GB from Curry's with next day delivery. (UK)

Just got my tracking number for delivery before noon tomorrow...thanks a bunch Google.
[Nexus 7 General] gyaku_zuki:
I could have sworn that date wasn't there :P
[Nexus 7 General] vidanay:
No....the doormat is just horny.
[Nexus 7 General] Tiredad:
FFFFFFFUUUUUUCCCCCCCC************** 28th, 16gb
[Nexus 7 General] Impulse89:
same thing here, 7/5 order- florida as well.. i really doubt that google hit all the usa people.. its like someone is rolling d20's and shipping to whoever...
[Nexus 7 General] jmcging:
I too just got off the phone and asked about my 16G +case + charger order from 6/27. All I could get was a hope that it would be received by Friday and if not, to call back. Suonds like the CSRs are tap dancing as fast as they can, so I hadn't the heart to drop a load on him. Interestingly, he said that there was a group of orders that had "stalled" and should havhe shipped but didn't, and that mine was one of them. I asked if the accessories were an issue and in a round about way he said yes. Not that he said yes, but I think the inference was clear, tablet only orders had fewer of these "stalling" problems.

So it goes, maybe they will prove us all wrong by actually shipping these "stalled" orders out tonight :D
[Nexus 7 General] gyaku_zuki:
Only because to you, "Wouldn't be surprised" apparently means "Hell yeah I agree with your theory" ;)
[Nexus 7 General] StyleNSkillz:
Just gave up on work for the day, package went out for delivery at 6 am no sign of it now, but I feel bad taking money at work when all I am doing is watching this thread and ups site.
[Nexus 7 General] bigfatron:
I'll remain hopeful then as I ordered a 16GB at 10pm on the 27th. Will be interesting to see if it takes 1 day or 2 to roll up.
[Nexus 7 General] mynameisfyl:
I really hope you all get yours soon...this thing is phenomenal.
[Nexus 7 General] aberlourj:
I forgave the Ebuyer thing. I refused to get angry because I ordered on the 5th July. But srsly Curry's/PCWorld release it yesterday... ship today? I think Google seriously needed help with this release, from the beginning, before putting a pre-order link up. It's probably costing themselves more than it would have cost to partner with someone with retail experience... having extra people working to answer the phones to angry (rightly angry) customers and tarnishing their reputation.

I will always love Google, but these are baby steps for them. I'm sure they will learn from their mistakes. Maybe.

Sent from my Galaxy Nexus
[Nexus 7 General] gbroon:
BBC has html5 streams for iPod/pad and embedded TV versions of iplayer so hopefully they extend those to Android soon.

BBC news content is already in mp4 on the news app.
[Nexus 7 General] gyaku_zuki:
The increasing number of "weird shipping address" postings is worrisome, but given I haven't even got word mine is shipping yet, I'm sure my address is the least of the problem :P
[Nexus 7 General] jefhart:
Ordered the 27th, got fake tracking number saturday morning, arrived on my porch at 3:13pm today in Cincinnati (about 1.5 hours away from Louisville shipping center).
[Nexus 7 General] rock7632:
Just got mine delivered :D. can't wait to go home and play with it!
[Nexus 7 General] :
I really hope this is not true but it explains it all!Google must have sub contacted the taking/packing/sending of our nexus 7's in the UK. This sub contacted company has ballsed up our orders big time. Not expecting my N7 anytime this month now
[Nexus 7 General] vidanay:
Don't ignore your N7.
[Nexus 7 General] Tiredad:
Order Computer issues? That could explain a lot.
[Nexus 7 General] Tiredad:
Love it, and care for it, and remind it how lucky it is to have a home.
[Nexus 7 General] rlh445:
I just wish someone at Google would email me with something like, 'Hey we know you've been waiting and have heard f*ck all from us up to this point, but we did in fact get your order and we'll get around to it soon,'.
[Nexus 7 General] just lou:
You're scaring me. :p
[Nexus 7 General] bleclair:
Called in for the 2nd time. CSR was polite, but could give me no real information. I calmly and politely told him I ordered on the 27th and I was disappointed that other orders were shipped when ordered weeks after mine.

He did say unequivocally that accessories were causing delays. (Which I think we figured out by now...) He escalated my issue, gave me a issue tracking # and put me in for a shipping refund.

We'll see. At this point all I really wanted to do is cancel the order.
[Nexus 7 General] Montaberne:
Can you describe "fake tracking number"?
[Nexus 7 General] jotei66:
Hi man I am happy for you - I dont hold it against ya (Just don't step a foot within Newcastle.. ok?? lol

Nah jokes aside, i think if you can get one.. get it!! Google has **** on all of us who ordered on 26th/27th .. me included, but nothin we can do, sit n pray I guess...
[Nexus 7 General] ddialogue:
If you forfeit then I win! :highfive:
[Nexus 7 General] dexter35803:
Ok so i have a problem i ordered my N7 from google on the 13th i was charged the tablet shipped yesterday my Wallet says i was charge but i look today and the hold is gone and the money is back in my account PLUS i have N7 in hand
[Nexus 7 General] aberlourj:
I got this notification... not a N7 though :(

Sent from my Galaxy Nexus
[Nexus 7 General] MarkyMark8609:
#firstworldproblems
[Nexus 7 General] Solange82200:
Wtf???? Someone from Google needs to be sent this thread so they can see how ridonculous this is....
[Nexus 7 General] jwiskowski:
Delivered :)
[Nexus 7 General] Dorkington:
Order Date: June 27, 2012 12:35:12 PM

Card was charged last week, still no shipping confirmation.
[Nexus 7 General] kettlecorn:
So it WAS real. Google or UPS stepped it up and put Next Day Air on my package. It came from Kentucky to California in 10 hours.

Details:

8gb no accessories

Order Date: July 11, 2012 5:30PM Pacific

Shipping Email: Yesterday July 16, 2012 11:00PM

Left Kentucky today July 17, 3AM

Arrived 10AM at my door step

Sweeeeeettt im checking out of this thread
[Nexus 7 General] just lou:
It's worse than that. I ordered on 7/14, and received mine today too.
[Nexus 7 General] Stromos:
Okay what's the best way to contact here in the US?
[Nexus 7 General] _DrG_:
ordered from GPUK on 3rd July, still nothing, no email, no PS update, it's a joke.... I work round the corner from Google HQ in London might head over there tomorrow to see if I can't kick up a bit of fuss...
[Nexus 7 General] ereinhart:
I ordered a 8gb through Google play about 12noon (eastern time) on July 13th, then read somewhere that sams had them in stock so I ran there and got a 16gb and came home to cancel the order I had placed, couldn't cancel because they said it shipped already... got my shipping conformation last night about 10pm, and ups just now delivered it lol so now I need to sell one :)
[Nexus 7 General] TheLoneRaven:
Same, except I didn't get mine yet :C
[Nexus 7 General] svzurich:
Damn this thread has really moved in the last day.

Still no activity for my 27th order, and no response to my email. Thinking of filling out that form to have them call me.
[Nexus 7 General] jeepinmike:
Go away, now. Many are still waiting for their order from 6/27 to have any movement and your posting here to say you have yours that was ordered last Friday, they have not charged you, and its a problem(?)! STFU! :mad:
[Nexus 7 General] Solange82200:
Although I believe the accessories are causing delays, that doesnt explain the fact that many who didnt order accessories are still seeing people who ordered after them getting theirs.. Something is really scewed up with their system...
[Nexus 7 General] Tiredad:
Holy butt cheeks batman! Just received TNT shipping email.

28th, 16gb, Scotland (uk) :):):):):):):):)
[Nexus 7 General] bleclair:
Don't worry, they won't let me cancel! :D
[Nexus 7 General] bpye:
Gah, it jumped my list, but nothing further, and that happened 8:30 ago, I doubt I'll be getting my tracking number today. (UK/8GB/5th)
[Nexus 7 General] just lou:
Same here, but mine was shipped 2 Day Air last night. For whatever the reason, UPS got it on a delivery truck early this morning. :)
[Nexus 7 General] peh803:
Well gol' dang it. Google play "help" just updated text from what it was before:

We're now shipping Nexus 7 preorders. All US and Australia preorders are scheduled to ship by July 17th.​

to this:

We're now shipping Nexus 7 preorders. Many US and Australia preorders are scheduled to ship by July 17th. UK and Canada preorders have also begun shipping in waves.​

I feel so...

Wait, nevermind, I'm no longer surprised by this.
[Nexus 7 General] terranq:
This is getting ridiculous. People who ordered a few days ago have theirs in hand. Meanwhile, I ordered on the 1st and haven't heard a thing.

Has anyone in Canada had any movement whatsoever?
[Nexus 7 General] bleclair:
Yeah, definitely, I've seen people from the 27th, to July 5th, etc. that are having issues.

I'm just saying accessories appear to be ONE of the things that is causing problems with orders... :)
[Nexus 7 General] raedwan:
It can even depend on your building here in New York. I've lived in some buildings where UPS/FedEx won't leave anything, but currently I live in a building where the delivery people know that my landlord lives across the street and makes it his business to keep an eye out, so they leave everything.
[Nexus 7 General] zookeeperme:
Still not even a peep for me.

June 27 at 1:40 PM CST

2x 16GB, no accessories

Canada
[Nexus 7 General] tommillski:
Filling me with hope once more!
[Nexus 7 General] maniac779:
Shipping to Canada

I have been lurking this thread for the past few days and given how poorly this launch was conducted, I emailed Google, a message which I thought I would share with the forum.

"I would like to express my discontent about how my order has been handled.

A lack of information combined with retail outlets receiving stock available for purchase has left me wondering why I, a devout Android and Google user, pre-ordered my Nexus 7, during the I/O release, from the Google Play store.

Given the availability of the Nexus 7 via retail outlets before my order from the Google Play store has even shipped, I would request that my shipping fee be refunded, as I have not been able to cancel this order for 2 weeks when, paradoxically, it has not even shipped yet.

I believe Google has handled this release poorly and consideration in this manner is, I believe, warranted and appreciated.

Thank you."

I am sure many feel the same way.

For everyone's SA, I am located in the Ottawa area in Ontario. Ordered during I/O. I have received no information as of yet.
[Nexus 7 General] Jonnyn93:
So basically were not going to hear jack sh*t about the 16GB nexus where as mostly everyone got their 8GB one today? This is just getting stupid now. The uk stores are releasing the tablets on Friday too, I'll just go pick it up from there. Has anyone been told something good by any reps about the uk situation.
[Nexus 7 General] the5:
[YOUTUBE]aOjazK1kJiA[/YOUTUBE]
[Nexus 7 General] Solange82200:
Ugh, so not only did you get yours in record time, you have stores around you in stock.... that would never happen to me, I am always on the unlucky end of the spectrum.

Ok the more I read this, the madder I get. Any ideas of what to do? Should we contact Gizmodo or something and show them what's going on and see if we can get Google some bad publicity and maybe light a fire under their ass?? I know many think Im overreacting, but I have never seen a company this big do something that absurd and nonsensical as to ship tablets out first to people who ordered three days ago, while people have been waiting almost three weeks for the same damn tablet!
[Nexus 7 General] Alien---x:
I ordered on the 4th and I have not heard anything about shipping yet. I think I am going to go check out Sam's Club and cancel my order if they have the 16gb in stock. This is downright ridiculous!!
[Nexus 7 General] jotei66:
I wouldnt botha, estimated response is eh.. not in this lifetime....

Monkey Outfit that they are...
[Nexus 7 General] iucidium:
Bye Ronald

Sent from the Phantom Zone
[Nexus 7 General] Northernmost:
There's hope for me then. Get it right up ye Google! Ahem... enjoy your 7 when it arrives.
[Nexus 7 General] syde1020:
Ordered mine the 13th. Received today :)
[Nexus 7 General] yarseyah:
Hang on.... I got my shipping info 40mins ago (just before 8PM) for a 16GB Nexus originally ordered on the 28th (UK).
[Nexus 7 General] iucidium:
Any site with Apple bias - all of 'em

Sent from the Phantom Zone
[Nexus 7 General] Montaberne:
Montreal here. Got my label at 3:30am so mine is just sitting in a box somewhere in a warehouse. It's been 12 hours now...

I don't have any more info. Except I paid for 2 day shipping and I got standard shipping.

Ordered a 8gb on 06/29.
[Nexus 7 General] MarkyMark8609:
Great, just as my F5 key was about to get a rest for the evening a couple of people get emails about their 16GB ones :(
[Nexus 7 General] mottchew:
Ordered the 16gb on the day of the keynote and I just got an email to say it has shipped. I live in Brighton UK. I guess I will have it by Friday.
[Nexus 7 General] Solange82200:
Was it an 8gig ? Are some of you people just making this crap up to get people riled up? I just cannot believe that someone would get theirs 4 days after ordering while the rest of us sit here for weeks...
[Nexus 7 General] just lou:
I got mine in 3 days. 8GB.
[Nexus 7 General] bisto321:
Coming to pub was a good idea :)

Just got tracking confirmation for 8GB ordered on the 27th from the UK