yashsingh1/xdaforums huggingface dataset:
[Nexus 7 General] Rock-&-Roll-Hedgehog:
Good I'm glad for you. :)
[Nexus 7 General] Tiredad:
Enjoy
[Nexus 7 General] kumqwat:
Ordered 16GB from UK Play Store on the 28th. Disappointed to wake up and see the email from Google.

However, at 0605 BST I receive my shipping email and excitingly log on to TNT. The tracking says it's express delivery and was delivered to my local depot, an hour before I got my shipping email. Let's hope I get a defective free one today! Although I know it'll come tomorrow as that's the only day I'm working until the weekend.
[Nexus 7 General] hogreb:
Should you still get the "please call" status at the tracking Site, I noticed that it still states that if I go to the tracking Site using Google wallet, however if I go through the link provided in the shipping email it shows the correct info.
[Nexus 7 General] tezoide:
I ordered mine on the 29th (16GB, also in the UK) and I have also received the email from Google. I assumed I would get it only next week. But you have given me some hope! :silly: I'm going on holidays on Tuesday and I might not be at home to receive it. We'll see, my patience it running out...
[Nexus 7 General] jirkadus:
Check the tnt status..mine went to OUT FOR DELIVERY...Even Google mailed me that thy will ship it on 20th... so you have hope, that it will come today...
[Nexus 7 General] donniestarko:
Not sure if this has been mentioned already (1500+ pages in this thread) but its not googles fault. Its UPS so they say. Apparently ups was not attaching tracking to boxes in the order they received them. Instead they were randomly tracking boxes in bulk. So people who pre ordered in the end of June could possibly get them later than someone who ordered like July 9th. So Google says anyways.
[Nexus 7 General] Havocx23:
I got this e-mail today at 7:30pm EST

"Hello,

We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. If you placed your order by July 11, it will ship this week and we’ve upgraded to overnight shipping so it arrives sooner. Orders placed after July 11, will ship next week with overnight shipping.

If you’d like more detailed information on device shipments, please reference our online Help Center

Thanks for your patience. Your Nexus 7 will be on its way soon.

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you on your Nexus 7 product pre-order."

I ordered on the 4

th

, I'm glad they gave me overnight shipping. means I'll get it before the weekend! I guess its useless posting this here since everyone waiting I'm sure also received this email
[Nexus 7 General] Cooperman_UK:
Ordered my 16Gb on the 27th at 20:35. Still no shipping email, money pending on my bank account. WTF are Google playing at, if I don't get a shipping email today I will unleash hell on who every I manage to speak to at Google and they can stick their Nexus 7 where the sun don't shine :mad:
[Nexus 7 General] snarfington:
Woke up this morning excitedly to an email from Google. But it was the mass-sent update - FINALLY. Sadly mine has not shipped. June 27th, 16GB, UK. I'm hoping I'll get a surprise today but I don't think I will. My order is supposed to have shipped by this Friday but at this rate and seeing many orders from LAST WEEK shipping, I wouldn't be surprised at all if a bunch of early orders get thrown into next week's batch.
[Nexus 7 General] jirkadus:
I have ordered 16GB, UK on 29th as well and now is out for delivery ;)
[Nexus 7 General] snarfington:
Aaaaand as I finished this post I got a note saying it has shipped. yaaaaay complaining.
[Nexus 7 General] spences10:
I ordered a 16GB Nexus 7 27 June 2012 19:46:12

London based

No email

Nothing

D:
[Nexus 7 General] danielsf:
Not happy now, ordered 16gb at 11am on the 28th of june and still nothing apart from a credit card charge. No email or anything. :(
[Nexus 7 General] MrSandy:
Extremely doubtful (think you are being lied to yet again by a CSR) as this would only be if and only if the issue was occurring in USA because for example its FedEx doing the delivery in Australia... but as can be seen across this forum the service has been poor across all countries. Nope I am placing a bet on poor logistics planning from Google and some issues with their supply chain from ASUS.
[Nexus 7 General] Jay_uk1185:
Mine was ordered on the 29th and my TNT tracking went "out for delivery" about 6 this morning. I also received the google update email despite mine being shipped.

Hoping you all get yours soon,

Jay
[Nexus 7 General] aindow:
Had an email at 5:35 with a tracking number which says it's out for delivery today between 9 and 6pm with TNT.

I just hope I can collect from their depot if nobody is in when they try ans deliver as I'm out at work and my family are in and out all day.

Sent from a Galaxy Nexus in a ZT far, far away!
[Nexus 7 General] Huey85:
excellent, finally got my shipping notification. still not happy about the 3-5 day shipping when we paid for 2 day.. even more so to the fact that orders in the US have been switched to overnight shipping.
[Nexus 7 General] AndroidAlistair:
got shipping info last night. Went on TNT tracking this morning and says please call?
[Nexus 7 General] mrtechno1999:
Progress!

Mail from Play at 05:34 that my order (UK 16Gb no accessories, 27th June) has shipped. CC not charged yet.

Presumably there's nobody at the warehouse handing them over to couriers at that time in the morning so it was picked up last night. There's a tracking ID but the status page for it on the TNT website says "please call". Should I be doing anything? (At this point I'd call Ghostbusters if I thought it would help get my N7).
[Nexus 7 General] _MetalHead_:
Have you never pre ordered something before? They ALWAYS preauth the charge. This is completely your fault.
[Nexus 7 General] gbroon:
Most banks don't apply charges unless you are still overdrawn the next day, if you put the money in the same day you will be fine.

I had a pending amount on Sunday when I paid my credit card bill. When they sent my weekly update today it had 0 pending charges.

I'm not obsessively checking my account I have an alert set that gets sent to me if I spend more than £200 in a month when it goes through it will take me over this and I'll get a text message.
[Nexus 7 General] movieaddict:
lol, so true
[Nexus 7 General] stevenege:
If you do and this is the truth... I will have a stroke.
[Nexus 7 General] wetfeet:
I haven't been this excited for an electronic device since I ordered a Wicked Laser that took months to ship.
[Nexus 7 General] bravo890:
If you REALLY want to cancel your order, I would just call your credit card company and tell them the situation, or maybe threaten the customer service rep that you are going to initiate a chargeback or something of that nature. It seems doubtful that you could be "held hostage" like this for an order that hasn't even shipped.
[Nexus 7 General] nickmv:
Actually, it's not really. When you state that you won't charge the amount, that means just that....that you WONT charge the customer until it ships. A pre-authorization is a charge, whether it's a pending one that doesn't stay, or a full one that transfers the money. A charge is a charge, especially evidenced by the fact that my bank lets me know what my ACTUAL available amount is (in this case, $143 less than what my total is currently). Call it what you want, but when the customer has that amount UNavailable to spend, then you have charged them, however way you want to look at it.
[Nexus 7 General] nicatronTg:
Now I kinda want Pizza AND the N7. Thanks for that.
[Nexus 7 General] bisto321:
Dear Google,

If my pre-order nexus 7 tablet is not delivered immediately, from the glowing anus of a unicorn, I will find you, pull out your winky and "see if it blends"

Too much? Should I be expecting a reply?
[Nexus 7 General] Napalm_Joe:
Card Processing Charge

I just checked my credit card and the charge is back on and is in "Processing" state. I ordered on July 2 and the initial hold disappeared near the ned of the week. It looks like it is going through now. I will try to post a screenshot in a minute.
[Nexus 7 General] th3drow:
Seems appropriate, if we all send letters like this we can fear them into 1 day shipping maybe.
[Nexus 7 General] feynman.jr:
I really love to get this tablet. I am just saying that it is ridiculous that staples and other have free shipping and they (may) ship it sooner. At least, from staples, you know you will get it not before july 13th, and you feel less anxious. Google charged a lot for sending the package faster. I am pretty sure most of us ordered from google very soon, because we wanted to get it first. Now, I am pretty sure that google people wont get the product first.

When you buy something from apple (or basically anywhere else) they either offer you a free shipping, or they let you choose the time. Here, I agree that it says mid july, but apparently, they just want more customers pre-order it. Personally, I do not think there is any other reason.

Anyways, I think I am getting crazy, so you better not to take me seriously. I hope I will be better as soon as it ships. :confused:
[Nexus 7 General] wetfeet:
I think we are all a little crazy. Just look above at the number of pages for this thread. This is what happens when you offer something amazing. We all want it in our hands, ASAP. Hurry up Google and ship us our toys!!!
[Nexus 7 General] MaxCarnage:
For those of you thinking about posting screencaps from your bank account page....please be careful and conscientious of what you're posting.
[Nexus 7 General] pmgreen:
If this is true, can only imagine the number of people who will cancel/refuse/return the GP order and get one locally. That sounds like a M$ move.
[Nexus 7 General] Napalm_Joe:
Screenshot of Processing charge

I hope I am doing this right. I am a new to the forum. But here is the proof of my card now processing the charge from Google:
[Nexus 7 General] xilefian:
You earned my thanks, it looks like stores will get it before pre-orders arrive, still no email or bank activity here and it's a 2 day delivery from Ireland.
[Nexus 7 General] razball:
Good news or better news http://forums.androidcentral.com/go...issouri-just-received-shipment-nexus-7-a.html
[Nexus 7 General] movieaddict:
i so want to :laugh::good:see these pics......
[Nexus 7 General] bleclair:
They should arrive on consumer's doorsteps the same day they arrive at stores...

Otherwise what did we pay $14 shipping for??
[Nexus 7 General] pupsin:
I am fed up with Google right now. I talked to a CS rep earlier today after being on hold for 1 and a 1/2 hours, told me I should receive a email with tracking info tonight. Instead I received an email that said I have to wait another 1-2 weeks before receiving my 7. I just sent an email to the Play Store that I was going to quote here, but I accidentally copied something else over it. Ordered on July 2nd (Canada).
[Nexus 7 General] sprice5:
Ordered mine from the play store July 15th and received it on the 17th.
[Nexus 7 General] jirkadus:
To make you more mad.. in UK delivery was changed to overnight :)
[Nexus 7 General] lininjim:
My UK 16GB order from June 27th has also shipped it seems. TNT also. Just got the email at 06:42

Edit it also says out for delivery :eek:
[Nexus 7 General] pnnorth:
Still no update on mine (27th, 16gb, UK).

The email telling me that 'the shipping has been upgraded to overnight so you will get it sooner' is a piss take.

Dear Google, I have reduced my payment to you by £100, but don't be too annoyed by this as I will be giving you a tip of £10 so you will actually be getting paid more.
[Nexus 7 General] tezoide:
Wow, my order has just been shipped! Ordered on the 29th June, 16GB (UK). :D
[Nexus 7 General] WhiteiceDMSTech:
Just noticed that in the google play store (via the www) it says the Nexus 7 8 Gig is "In Stock" and the 16 gig says "ships in 3-4 weeks."
[Nexus 7 General] tyrannos:
Sigh - 27th 10pm 16GB UK here and still nothing.

Those getting shipment notices this morning, how far in transit are your N7s already? Were they dispatched last night and you're just getting late emails, or does it look like they are actually shipping this morning?
[Nexus 7 General] Cragstar:
The UK is small enough that 2 day delivery is crap anyways.

If you got Please Call. Don't worry just means the parcel is/was in transit to a depot. Mine went from Please Call -> In Transit to Depot -> Arrived at Depot in a space of 15mins.

Just a note, some of you guys are so impatient.

Seriously impatient . . . I think for Google themselves it's probably the biggest undertaking in hardware shipments for them. They learnt a few lessons and I expect they'll not make them again.

Apple and the like have been doing this for years, so you're comparing apples and oranges.
[Nexus 7 General] fishingfon:
Yay!

My nexus 7 had just shown up as shipped :-) :-) :-) :-)

But it says the estimated delivery date is the 25th of July :'(

Corey
[Nexus 7 General] WhiteiceDMSTech:
Nice pun in that last sentence :)
[Nexus 7 General] Tiredad:
Tell that to us up here north of Edinburgh.
[Nexus 7 General] MrSandy:
25th of July? I wouldn't be happy about that either and I am still waiting to be notified that its shipped :( But congrats on at least getting the notice.

Location: Sydney, Australia

Ordered: 16gb, 30th June at 5.05pm AEST

Shipped: Hell no...
[Nexus 7 General] apis10:
They changed the shipping to overnight but with a delay of 1 week.

Nice work Google!

Sent from my neo
[Nexus 7 General] MarkyMark8609:
Is it impatient/unreasonable to expect that:

1) When a company releases a product they set an actual release date and broadcast this to their customer base?

2) That they actually deliver them by this release date to people who pre-ordered them?

I pre-ordered on the 28th based on the assumption (which in itself was based on the fact that every other company manages it) that we would get a firm release date issued.

Oh poor Google, with their big undertaking in hardware shipments. Ever heard of the phrase "bitten off more than you can chew"? This is a classic example and it seems they're doing nothing to resolve the situation (Refund of the delivery charges is the least I'd expect at this point, and not after a phone call to them, to everyone who wasn't in the first wave of shipments).

I'd feel a bit more sorry for them if that email had come out a week ago....
[Nexus 7 General] tezoide:
OK, it says that my order has been shipped (UK), but I get an error message when I click on the parcel delivery tracker link on the TNT website... Any thoughts?
[Nexus 7 General] MarkyMark8609:
It's not been scanned into the TNT computer yet, give it a bit of time and you'll be able to see it.
[Nexus 7 General] glowworm62:
Finally! And it looks like Google are trying/have convinced FedEx to honour the 2 day shipment instead of the earlier advised 3-5 days.

Ordered 7/7 - 16GB / No Accessories / Shipping to Melbourne Australia
[Nexus 7 General] zetsurin:
Judging by the random, nonsensical order in which these units are being sent out (ie. NOT by date ordered order which would make the most sense), clearly Google are using the same stupid engine that decides when an OTA update is available to choose when it's time for our tablets!
[Nexus 7 General] haloimplant:
Funny thing the Canada store says 1-2 weeks for 16GB orders...the same estimate we got today for our preorders from 2.5 weeks ago. Way to handle those preorders Google, completely useless.
[Nexus 7 General] jpcarreiro:
UK

16gb no accessories

Order Date: Order Date: June 27, 2012 8:54:11 PM UTC+1

Shipping Email: July 18, 2012 6:32AM

Delivery: Out for delivery today between 8:AM and 6PM

Finally!
[Nexus 7 General] fishingfon:
Lol,

I think that might be cos of the weekend that it is such a long wait, but I am still really p*ssed off about it :-P

But when I ordered the n7, it said it was 2 day shipping I was paying for, but now they are saying it will be 3 to 5 day shipping :-( so I have sent Google a email saying I want a refund on the shipping. But they haven't replied yet :-\

Hope they send yours soon :-P

Cheers

Corey
[Nexus 7 General] charlesky:
UK delivery was always 'overnight' - TNT doesn't offer anything slower than close of business next working day (the UK is a pretty small country). That line in the email they sent out was pure rubbish.
[Nexus 7 General] MrSandy:
Ohhhh I hope so! You seem to be the guy with all the luck :victory:
[Nexus 7 General] edscholl:
That is not unreasonable. However, it DOES become unreasonable to get upset if they don't announce such, if they haven't stated any intention to do so, and they ship in the period they did announce.

But there was no specific date announced, so this complaint is moot. They did ship in the period they announced.

It's nobody's fault but your own that your own assumptions aren't true.
[Nexus 7 General] Huey85:
Ship date Jul 18, 2012

Destination Southbank AU

Estimated delivery Jul 20, 2012 by 5:00 PM

Service type International Priority Service

Tracking results as of Jul 18, 2012 1:01 AM CST

Date/Time Location/Activity

Jul 18, 2012 1:35 AM /Shipment information sent to FedEx

Come at me, bro.
[Nexus 7 General] jirkadus:
Wwll, I know it is nothing unusual in UK to get something overnight, I just made a fun on the fact, that in US and UK 2 days delivery was changed to overnight, but in AU they changed it to 3-5 days :)
[Nexus 7 General] _DrG_:
ordered 3rd July, this comes direct from their support site and makes me do mad

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319

In the UK:

All Nexus 7 8GB orders will ship by July 20 (BST). All Nexus 7 16GB orders placed through June 30 (BST), will ship by July 20 (BST). The remaining Nexus 7 16GB orders will ship next week.

looks like I won't see mine until next week now...
[Nexus 7 General] haloimplant:
OK you guys can cram it with this because they aren't shipping 16GB Canada orders until 4-5 weeks after ordering started. They're also currently not shipping them with 2-day shipping but standard shipping that has scheduled delay up to a week.
[Nexus 7 General] Morningstar132:
Woke up to an email with a tracking number, my 16gb magically appeared at my local hub at 05:36. No earlier tracking is available, that tells me the label was produced at the hub. I'll have a look when it gets here and post any details I find that might help.

Even though I ordered on the 27th and should be happy I'll get my tablet today, this whole experience has been crap, and it will be spoiled by knowing other people who ordered the same day still won't have their tablets.
[Nexus 7 General] snarfington:
Can anyone out for delivery in the UK please post a screenshot of their TNT tracking page? Never used TNT before, want to be aware of what will be changing as my order progresses... Because I'm gonna be obsessed with watching it.
[Nexus 7 General] gobbo:
Ok, they've had extra demand, that's fair enough and they've admitted to it.

What the real annoyance is that the pre-orders are being shipped in a seemingly random order, those who ordered 2 or 3 days ago have their tablets (lucky people!) and those of us who ordered on the 27th/28th June are still waiting.....
[Nexus 7 General] Rock-&-Roll-Hedgehog:
Can anyone tell me how this extra 10 dollars (in addition to the promised 25) in the Google Wallet came about? Also is everyone getting it in all countries?

Thanks :)
[Nexus 7 General] cse2k:
Yup.. looks like lots of us are not going to "pre-order" from the play store for a long time knowing we can just order them from currys/pc world/ebuyer, and would have probably have the device in our hands now. :(
[Nexus 7 General] RBFesquire:
So, I order on the 3rd of July and it will be here next week.

I don't feel that they have run out of devices (still shows 1-2 weeks in the UK for 16gb) but they've monumentally cocked up the ordering system.

So thanks Google. You really are giving Apple a run for their money aren't you?

I'm off now from this thread. I'll keep you updated with any other advancements.

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] refx:
So annoyed with this.

Location: Melbourne, Australia

Ordered: 28 June

Shipped: Yeah, right... only got the "incredible demand, it'll be shipped by tomorrow" bull****. No tracking numbers, nothing.
[Nexus 7 General] Gunthermic:
woke up this am to Google has my money, Google Wallet shows nothing, and no tracking info.

Ordered 6/27 16 gig w/case
[Nexus 7 General] xilefian:
I'm guessing everyone got this?

I'm pissed, I pre ordered my 16GB model on the 27th and now it won't ship until next week??

- 16GB UK 27th
[Nexus 7 General] zetsurin:
Agreed. It's retarded, I ordered one day after you, and only have the token email as well. There's no logical order, they're just randomly choosing orders to send.
[Nexus 7 General] RBFesquire:
The site quotes your will be shipped by Friday.

Sent from my HTC One X, soon from my Nexus 7 ^-^
[Nexus 7 General] Thunderpeel:
So my TNT tracking link (for London, UK delivery) said "For more information about this consignment, please call our Call Centre". I did, and they said it was out for delivery today. I thought I'd double check the address having read that others have had issues with addresses getting screwed up in the GP system, and they had it down as house number 38, not 33. Good job I checked!
[Nexus 7 General] djkinetic:
Had I known the 16gb was gonna be in short supply, think I woulda just ordered the 8 and a bigger flash drive lol...but i know that when u get 8gb of storage your gonna be gettin closer to 5gb of actual useable storage which frankly isnt gonna cut it...seems theres alot less demand for the 8..still hoping my order from the 7-13 gets shipped before next week...those of you who ordered the 27th...i can only imagine the agony of anticipation and frustration you guys are goin through.
[Nexus 7 General] kevstv:
Here's mine :D
[Nexus 7 General] fishingfon:
Does anyone know if FedEx are now honoring the 2 day shipping? Or is it still 3 to 5 day?

Cheers

Corey
[Nexus 7 General] Keyze:
Just called to confirm as well! Glad to report that everything is on track....
[Nexus 7 General] maverpix:
I'm also unhappy,what makes it worse is the way they keep your funds hostage,thus preventing the majority from purchasing elsewhere. I've lived on a tight budget this month,what was the point? I get paid again on the 25th of June,had I known how this would pan out I would simply have waited until then and walked into a store and purchased one. I got so close to ordering from PC World on Monday before the second hold appeared on my bank account,decided to keep the faith in Google and look where that's got me :eek:
[Nexus 7 General] Solange82200:
I said it before and I'll say it again .. If they would quit shipping tablets to people who ordered a f-Ing week ago, than those of you who ordered in June (and maybe those of us who ordered july 4th like me) might actually have their tablet. People say its the demand , but that is somewhat bull****. If they have a tablet to send the dude who ordered July 7th, then they could have instead sent that tablet to one of these guys who ordered in June. That is pure and utter incompetence, that is what is causing this. Every person who comes on here saying that they ordered theirs a week or less ago and already have it, that is a tablet that should have gone to us instead. Not blaming them, but I do blame google. It is really disgusting that they have taken an event that is supposed to be fun, and made it so people are powerless, confused, and upset.

To make matters worse, they don't have the freaking decency to let you cancel an order that hasn't shipped so at least some that have stores locally in stock could go get them. There is no logical way you can defend google in this. This is the worst release I have ever heard of, I can't imagine how they could possibly have handled it worse.
[Nexus 7 General] xilefian:
Should I believe the website or the email they sent me?
[Nexus 7 General] jirkadus:
https://www.dropbox.com/s/8frdzkphuxyo94e/2012-07-18_083220.png