[Windows Phone 7 General] mcsc:
Here's a email I sent to Microsoft's steveb@microsoft.com, billg@microsoft.com, stephen.elop@nokia.com, peter_chou@htc.com

Hi Everyone,

I'm sending this email for two reasons. First I have been a Windows Phone user since 2004 when HP released the first pocket pc phone, HP 6315. I then purchased the HP 6515 and HP 6915. I then purchased the HTC Touch P4000 windows 5.0 and then HTC Touch diamond 6.1, HTC Touch Pro 2 windows 6.5.

And when Microsoft released Windows Phone 7, I purshased HTC Surround and then just last week I purchased for my wife the new Nokia 900 and the HTC Titan2 for my self, plus my two kids have a HTC Surround and HTC HD7S.

The reason that I mentioned all these phone is to show my dedication to the windows phone platform, and just two let you know I have been a long time Windows user as well. My first Windows desktop was Windows 1.0.

I heard this week that our second generation phones won't get the Windows Phone 8 upgrade, Considering we just bought that latest phones and they will be outdated in a couple of months, I feel for the first time ripped off considering Apples Iphone 3 will upgrade to os6.

I would thing that you would want to keep your loyal customers, and for the first time I'm debating if we don't get the update to Windows Phone 8 to change phone platforms, and this really hurts considering how much I believe in Microsoft's products. THanks again I look forward to your response.

Yours Truly,

Mark Connors

MC Engineers

Microsoft Certified Systems Engineer

NSCSA Safety Certified 2012

mcsc@auracom.com

Here is Peter Chou for HTC reply:

Dear Mark,

Thanks for supporting HTC products for so long and so many years. Win8 is a big step so we are not able to upgrade to win 7 devices. However we will have a win7 upgrade version which will have most of the win8 experience.

Regards.

Peter

Here's Steven Rlop for Nokia reply:

Dear Mark,

There are advances in hardware in future devices that will enable new experiences that will not be available on the existing devices. And yet, you will see some of the WP8 features on WP 7 devices, and, on the Nokia devices, there is a wide array of additional capability being provided. Just as with an older Apple product that cannot do many of the new things, we will continue to enhance what can be done.

Regards,

Stephen

Here's my reply back to everyone.

Hi Everyone,

Thanks for your quick reply. I'm a PLC programmer and software developer myself so I know how it works with hardware and software. That being said when Microsoft released Windows 7 they created Windows starter for pc's with minimum hardware specs,

So why doesn't Microsoft create Windows Phone 8 for the new devices and Windows Phone 8 light for the older devices. I realize that Windows Phone 7.8 is that lighter version but in the public's eyes they look at it as not getting the next version of Windows Phone 8. And last I think if Microsoft rolls out the lighter version and calls it Windows Phone 8 for first and second generation phones plus explain it has most of the functionalities as the new phones, the majority of Windows Phone users would understand. Thanks again for your response.

Mark Connors

MC Engineers

Microsoft Certified Systems Engineer

NSCSA Safety Certified 2012

mcsc@auracom.com

Peter Chou response was.

Mark, this is a good idea. We can look into that direction. Thanks again.

The interesting thing was the fact that Microsoft has never responded to any of my emails, so again it's like Microsoft really doesn't care about their customers.

I believe that Microsoft could have created two versions of Windows Phone 8, with support for new and old devices and if the first and second devices didn't support the particular software it wouldn't be activited in the first or second phones.

Mark Connors

MC Engineers

Microsoft Certified Systems Engineer

NSCSA Safety Certified 2012

mcsc@auracom.com