[Transformer TF300T General] graphdarnell:
Poll

A mini-poll

:

Is it worth your while to try to save this tablet? I mean Tandynor on page 5 referred me to a store on Ebay that a few days ago carried 10 touchscreen boards, sold out as of today. Which tells me that the problem is more common than thought, which in turn indicates a flawed design, possibly. That being the case, replacing the faulty component does not assure longevity.

I know, people would say this is a budget tablet with the prowess of the Prime. There must be a trade-off somewhere. But it's not really that cheap. The hardware is different from that of the Prime, which suggests maybe a watered-down version. I've used Asus for a long time, having equated the brand with quality and durability. Yet after learning of so much trouble from users in here, my faith has not failed to waver. Cheap components for instance can spell disaster, even in the short run.

I've used all kind of tablet brands. Apart from perhaps HP, this is the worst. Acer in my opinion fares much better. Plus Asus parts are almost non-existent. The manufacturer might claim plenty of stock, but realistically it's just unavailable to the public, especially to DIYers.

Whereas you can find an Acer A500 motherboard for around $50.00 USD on Ebay, the elusive Asus MB (say, for the TF101s) would run for at least twice that amount. This is not due to any difference in quality, but in available quantity, period.

Take for instance our case here. A slight impact would shatter the digitizer. I'm not sure what happened in most of our cases in here, but it appears a smashed digitizer might screw up the board circuitry somehow. A sizable number of us have experienced touchscreen failure after replacing it, not just in this forum but elsewhere as well. What accounts for it? I seriously doubt that an answer from Asus would ever surface.

Granted, not many tablets would survive a three-foot drop onto a hard floor, but this borders on the ridiculous. Perhaps they don't care about the sales figures anymore, or that they think the fruit company is a model to emulate.

I've seen stores on Ebay boasting sales of touch screens for Apple products in the tens of thousands. Not a negligible source of revenue, one would say. Are we witnessing the same approach here? Apple can afford to be cavalier due to the size of its following, that despite temporary setbacks, its popularity still carries the day (so far).

Asus on the other hand hasn't cracked the tablet market yet. And the way it's going about its tablet business gives little reason to be optimistic. As someone said, ain't no tablet market because sales by brands other than Apple constitutes too minuscule a share. I purposely stay away from the fruit company because I used to work there. Then I moved over to Asian brands to find this?

A person in the high-tech industry told me not long ago that the concept of customer service still seems alien to some Taiwanese brands, size notwithstanding. I would add there's a line they shouldn't cross. I certainly hope someone is listening. Beware Asus, 'cause comes November, we might decide to vote with our feet. I'm sorry if I am babbling out of turn. But I see no place else in this forum where venting my frustration would be more pertinent. :laugh::laugh::laugh: