yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General (US Carriers)] nickleson:
I Emailed him. Hopefully the execs feel the pressure that everyone else is feeling in the company. The Best Buy sales associates are probably getting nailed right now. I'm starting feel really bad for them.

Does anyone else feel like going to the AT&T store to order the S3 there? My brother ordered an S3 on the 21st from the AT&T store and he's getting it today. That's unacceptable that Best Buy isn't able to even get preorders in yet AT&T is getting regular orders in.
[Galaxy S III General (US Carriers)] Bizdady:
I got the Sprint version so mine is on its way but I feel your pain. I was at the store yesterday and they had like 0 accessories. No micro sd cards, no cases, nothing!

I wanted to spend my $50 dollar phone freedom giftcard. Ended up leaving and ordering a 32gb micro sd card for the wifey online.

Even that is taking forever to ship!
[Galaxy S III General (US Carriers)] wgarrido:
The SGSII was worse as far as accessories. There wan't any US cases forever. The cases you could find were for the international one that covered the 2nd mic.
[Galaxy S III General (US Carriers)] xemtra:
I just called my North Atlanta bestbuy and asked for an update on any dates. I mentioned that June28th is what is posted on my pre order form and have not received an email of any type from them in regards to a delay. The employee stated that verizon has delayed the launch until July 12th and that is when they will be selling the verizon version. poopie!
[Galaxy S III General (US Carriers)] zmore:
I sure won't be pre-ordering anything from BB again, unless they announce that they've streamlined the process and offer timeliness guarantees.

If I don't get my pick-up email by Thursday -- the new general availability date -- or MAYBE Friday then I'm going to drop by the store to try and get another $25 or $50 giftcard from them, and if they refuse, I'll just be ordering from AT&T instead.

---------- Post added at 03:45 PM ---------- Previous post was at 03:42 PM ----------

You got an actual giftcard? It says on your pre-order confirmation that you can instantly apply that $50 phone freedom giftcard towards the phone. Did you opt not to do that, or they just didn't ask?
[Galaxy S III General (US Carriers)] Bizdady:
I did my order online so they emailed it to me before the phone shipped.

I was at the store ready to preorder after I went to trade in my Gnex but I had one hungry wifey and 2 anxious toddlers shouting for happy meals lol

Probably could have had my phone if I did the store preorder. Its ok I get my phone tomorrow and was able to get 2 32 GB micro sd class 10 cards and headphones for the wife and Kids ipod.
[Galaxy S III General (US Carriers)] tico1986:
I am doing the same thing bro. Keep refreshing this and my email.
[Galaxy S III General (US Carriers)] nickleson:
Now we're starting a club. So has there been any confirmation of AT&T phones coming from Best Buy yet or is everything just hearsay?
[Galaxy S III General (US Carriers)] send2amrish:
I'm on the phone with AT&T CS right now since i can't preorder thru their website, i'm just ripping the CSR a new one hoping to get something out of this ordeal. I even went to the extent of BSing saying that i preordered thru the AT&T store, only preorder i have was thru BB. I'm even threatening to switch providers but she ain't budging yet...

efffff AT&T and BB.
[Galaxy S III General (US Carriers)] JayFReaZy:
Another day of no new information and no phones. I hate being kept in the dark. I don't mind if I have to wait until the 28th, but at least provide a definitive date!
[Galaxy S III General (US Carriers)] Joe777G:
I got 2 AT&T Pebble Blue SGSIIIs (one for me, one for the wife) from Best Buy today at lunch. Pre-ordered 6/10. I posted this earlier today on this thread so look back at the previous pages to see if there are more like me.
[Galaxy S III General (US Carriers)] tico1986:
Congrats to you. Did you get the email confirmation? What city/state?
[Galaxy S III General (US Carriers)] mehal88:
where are you? from what I read, Houston and North Carolina (so random..) have had some shipped. Nothing from my store in the DC area...
[Galaxy S III General (US Carriers)] LightningGA:
Well I just called my local BB, still have not received any of the AT&T GS3's. At this point I'm just hoping it's here by Friday.
[Galaxy S III General (US Carriers)] Adminkiller:
Just called the BB in Sanford, FL. They have only gotten in 5 phones total, 3 of which were the Sprint version. They don't know anything about if the 28th will just be preorder release date or general release date for everyone. It's a waiting game.
[Galaxy S III General (US Carriers)] send2amrish:
I almost jumped outta my chair when i saw this email from BB Mobile.

Opened it and realized it was from my wife's line that i added earlier in the month.
[Galaxy S III General (US Carriers)] Joe777G:
Yeah I was the North Carolina guy from earlier (Raleigh Area). Got an email confirmation 30 minutes after midnight.
[Galaxy S III General (US Carriers)] Gadgetz:
Called my Sacramento store, asked if they started filling at&t preorders yet and got the standard response.....when we get them in we will email you. So I pressed her and said I understood that, but that wasnt my question.....she looked in the computer and confirmed that none had been rcvd so none filled. I asked eta for launch, she said "the phone is already out", I asked for eta of the preorders, she said we have no way of knowing that. I asked how many were on order for at&t, she said we dont know, its whatever the manufacturer sends us. I said oh really, you dont have to issue a po for the orders, they can bill u for whatever quantity they want huh? She looked in the system and found 6 on order.

I guess these stupid answers are indicative of the level of intelligence of most BB customers. What ever happened to good old fashioned customer service, you know, the one that says you try to help the customer as best you can and dont insult their intelligence or lie to them in the process?

At least now I know they're getting 6, hopefully one of those are mine and hopefully I'll get it on the 28th like they claim.
[Galaxy S III General (US Carriers)] tico1986:
Tried calling my store and the girl on the phone (in the mobile department that is) said "the something s 3 Do we have that?" You could hear the guy correct her and all they said is that same ****, you will get an email when it gets in.
[Galaxy S III General (US Carriers)] mehal88:
supposedly i was second to preorder from my store, so I hope they get at least 2!

I've stopped by the store 3 times and called at least 5 times in the last week.. I think they're going to start recognizing me and giving me bull**** answers soon.
[Galaxy S III General (US Carriers)] cent_0_o:
Only some Houston stores. They haven't made it to my side of town yet. Some bs
[Galaxy S III General (US Carriers)] thehavock18:
So I get this email and get all giddy like a school girl and its a sales add letting me know the infuse the wife already traded in for the one x is a year old. Some a hole at corporate is laughing his ass off.
[Galaxy S III General (US Carriers)] mehal88:
totally worth driving cross town for.
[Galaxy S III General (US Carriers)] zaisaroni:
Cancelled my BB preorder after setting one up at an AT&T Corp store. I can track it, and it is being sent straight to my house, They are clearly getting to Corporate orders first, and the reps in store said orders put in the last few days are already shipping. They had a few preorders in the back awaiting pickup, but only for the specific orders...

BB rep seemed annoyed by the GS3 trouble, I don't blame her.

Sent from my HTC Titan using Board Express
[Galaxy S III General (US Carriers)] joedoe:
BB will subtract $5 for missing charger an $5 for missing cable.
[Galaxy S III General (US Carriers)] cent_0_o:
I did lol they didn't have any left just pre orders lol
[Galaxy S III General (US Carriers)] thehavock18:
Thats ok with me. I can't get an extra charger for 5 dollars.
[Galaxy S III General (US Carriers)] wgarrido:
Thanks, sounds good to be. My Raspberry Pi can use the power supply/cable.
[Galaxy S III General (US Carriers)] trichert:
ww w.monopric e.co m/products/search.asp?keyword=usb+power

$2 for a car charger $6 for a wall charger and both are 10x better then what comes with the phone. The charger that comes with the S3 is crap
[Galaxy S III General (US Carriers)] Bizdady:
Allright! Both threads merged!! I can stop checking both now lol
[Galaxy S III General (US Carriers)] pnizzle20:
I am really starting to loose hope, and I don't even believe Thursday will be the day. I need to just man up and order through ATT.
[Galaxy S III General (US Carriers)] LightningGA:
I've been going back and forth with the same battle in my head all day!! Might have to call tonight and see what the estimated ship date is from AT&T.

NOT sent from my preordered Blue AT&T Galaxy S III. Come on Best Buy!!
[Galaxy S III General (US Carriers)] Gadgetz:
If I cant pickup my phone Thursday after work, or while im out on the road during the day then I'm gonna cancel too. And they'll just go back to being Amazon's showroom for me.
[Galaxy S III General (US Carriers)] wgarrido:
We are taking about the SGSII charger and I am sure it is better parts inside that most cheap power supply's. You have to be careful with power supply's. Even if one says 700ma doesn't mean it will work well at its max for long periods of time. The better parts the better tolerances.

What makes you thing the SGSIII power supply is crap?
[Galaxy S III General (US Carriers)] Gr8Danes:
I also emailed Gregory.Johnson6@bestbuy.com about the situation and how it would be really nice for Best Buy to update everyone with the status of the pre-orders.

My store still......no go. :(
[Galaxy S III General (US Carriers)] Tkdawg22:
Here's info from other Best Buy thread.

http://xdaforums.com/showthread.php?p=27716779
[Galaxy S III General (US Carriers)] Sephirothvfc:
The release date has been pushed till next week. As soon as we get pre orders u will know first before the store employees. We as a store do not have a way to check a tracking number or something. District manager on the other hand probably has info but to not set up false hope they are just vague on what we can tell you. Even they don't tell us anything. I would just say wait for the email because as soon as the store receives them, it will send an automatic email that phone is ready for pick up.
[Galaxy S III General (US Carriers)] mercado79:
This is exactly what I just heard from my local store... Minus the "next week" part. Too bad, I was really hoping to have my new toy to play with tonight as I avoid the heat outside.

Sent from my Nexus S
[Galaxy S III General (US Carriers)] airerik:
Just called my store. They said with confidence: "They were shipped today, we will receive them tomorrow morning...should be available around 11am or so."
[Galaxy S III General (US Carriers)] xtrezpasor:
Was told the same thing just now except they said id get an email when it was in store.
[Galaxy S III General (US Carriers)] XxAndroid:
Is it true if you get the phone after the 28th you can't get the unlimited data plan ?
[Galaxy S III General (US Carriers)] G3noobie:
Are they receiving the phones through UPS or common carrier? Does anyone know?
[Galaxy S III General (US Carriers)] airerik:
The BB guy told me that they get their shipment at about 8 or 8:30am if that helps. I doubt UPS. You going to hijack the truck? Haha.
[Galaxy S III General (US Carriers)] dotson817:
Lmao ill pay half retail if you do!

Jk ;)
[Galaxy S III General (US Carriers)] airerik:
Haha. All day I have had this image in my head of some armored vehicle bringing in the phones and disgruntled pre-orderers banging on the vehicle as it gets a police escort.
[Galaxy S III General (US Carriers)] ReggieTee:
What Store are did you preorder? I'm on Frisco/McKinney border. I preordered at the store off 121. Stopped into day and they seem to think it'll be there tomorrow for preorders.

---------- Post added at 07:59 PM ---------- Previous post was at 07:52 PM ----------

I preordered at Best Buy only because of the $50 Phone Freedom and the $120 giftcard that I have. I'll essentially not have to pay anything out of pocket since it was already $50 down to preorder. I'll get their insurance though and still keep insurance through sprint since Best Buy doesn't cover lost or theft.
[Galaxy S III General (US Carriers)] xtrezpasor:
So your going to pay 21 dollars a month? That seems foolish
[Galaxy S III General (US Carriers)] ReggieTee:
How much is the best buy plan?
[Galaxy S III General (US Carriers)] joedoe:
LOL.........................
[Galaxy S III General (US Carriers)] Jahspree:
9.99 a month.
[Galaxy S III General (US Carriers)] JayFReaZy:
Called my local BB here in NYC and they said they will be ONLY fulfilling pre-orders tomorrow. Hopefully it's true and I'll have my white s3 tomorrow.
[Galaxy S III General (US Carriers)] bluesolarflare:
narynv Washn.

Called the local BB here in Southern California and they didn't have any idea. I think she thought I wasn't a pre-order customer or something. At any rate, I think pre-orders will arrive/be sent out tomorrow with non pre-orders coming in on the 28th.
[Galaxy S III General (US Carriers)] djjroc007:
No luck at the Allen Park, MI store either. :( They had no clue. Said it could be tomorrow, could be as late as the end of the month. said they will call when it comes in.

Fail...

I leave on vacation for nine days on saturday. Sure would be nice to have it tomorrow.
[Galaxy S III General (US Carriers)] Gadgetz:
That's exactly what I heard from my local Best Buy here in Sacramento....at least the one where I PO at. The other one had no clue. I hope this turns out to be true, I want my phone dammit!
[Galaxy S III General (US Carriers)] bluesolarflare:
UPDATE: I called a different BB about 20 min from the store I pre-ordered mine from. The gentleman on the phone was able to offer up more information than my first call to the other store. He told me that all Best Buy's should be receiving their pre-order shipments tomorrow and they will only sell to those who pre-ordered tomorrow. In addition, they were not provided tracking for the shipment so that is why they are not able to see anything in their system in regards to it, but they are expected to receive them tomorrow.
[Galaxy S III General (US Carriers)] galaxyvirgin:
Got tired of getting no info from bestbuy. Called att directly and ordered. It really sucks that you take the time to go out and preorder and get treated like this. All bestbuy wanted was for me to come in and possably buy something else while comming in. hopefully by friday ill have it.
[Galaxy S III General (US Carriers)] pnizzle20:
hey man do us and favor and let us know when you get your shipping confirm. a lot of us are contemplating doing the same thing. thanks!
[Galaxy S III General (US Carriers)] Gadgetz:
With AT&T set to release the phone in stores on the 28th, I think I'll take my chances with picking one up in store instead of ordering from anyone.
[Galaxy S III General (US Carriers)] Allockse:
Same here. I'm just tired of hearing conflicting information every time I call or talk to an employee in person. If I call about my online order, I get to wait 10 minutes for the customer service rep to tell me "It's on backorder". Going into the store is a waste of time, in that they either lie to me about the delay, or try and get me to pre-order from their store or buy accessories.

I considered this, and there's a good possibility local stores will have them on Thursday. However I personally am done with speculated dates that get moved, since that's all we've gotten for weeks at this point.

*Update*

Just checked my order that I placed this afternoon, and I've already got a FedEX tracking number. I'll update as the order status changes.
[Galaxy S III General (US Carriers)] eweezy12:
I just want to say thank you to everyone involving themselves in these posts.. WE have become Best Buy's customer service (for one another) by helping each other out and sharing what information We can find... SO THANKS AGAIN EVERYONE... this thread has helped me to stay sane.
[Galaxy S III General (US Carriers)] send2amrish:
To all the people that ordered through AT&T did you do it in-store, online or over the phone?

For some reason it won't let me preorder online. Everytime i try i upgrade my line i select the White GS3 to preorder and it goes to the next page and says "We were not able to return details about your plan. "

I've been trying to preorder through the website for 2 days now. But the same thing. So i called earlier today and was on the phone with CSR for about 1.5 hours and got no where, was talking to a call center probably somewhere in South America.

Called back around 7pm again and talked to a guy who was genuinely willing to help and finally we got nowhere, saying that he couldn't place an order for me over the phone, coz it wasn't showing up in his system, same thing the south americans told me earlier. Told me to goto a store and preorder, told them no because i already have a preorder in the store and its getting no where. Although my preorder is through BB and not AT&T, i just basically BS'd and said that it was through a AT&T corp store.

Finally guy transfer me to CS, he was in the sales dept. btw. and got me a statment credit in the amount of $79.02. I'm somewhat satisfied now that i got something out of AT&T. Now i don't mind waiting for the phone through BB since i have the $50 phone freedom GC.
[Galaxy S III General (US Carriers)] pnizzle20:
wow! so that means its ready to ship? also do they charge you when it ships or at time of order?
[Galaxy S III General (US Carriers)] Allockse:
I ordered mine today at a local store at around 3:45PM.

Just got an email confirming it has shipped, with an estimated delivery date of tomorrow around 3:00PM.

Attachments included below. I'd definitely suggest this route to anyone in the Houston/Austin/Dallas area still waiting with no word from Best Buy at this point.
[Galaxy S III General (US Carriers)] Allockse:
Yeah, and it apparently shipped today which I find amazing!

I paid in full at the store when I walked in this afternoon.
[Galaxy S III General (US Carriers)] pnizzle20:
omg I am in the charlotte area, think I'm going to my local at&t store tomorrow, eff BB!
[Galaxy S III General (US Carriers)] vinuneuro:
Bought two blue phones from Best Buy today. No pre-order. Check the BB site for stock in your area. There are some with stock, but even in Chicago very very few (two stores within 25-30 miles of me)
[Galaxy S III General (US Carriers)] Bizdady:
Probably preorders that didn't get picked up.
[Galaxy S III General (US Carriers)] vinuneuro:
No, they had three. The other one was a pre-ordered one waiting to be picked up.
[Galaxy S III General (US Carriers)] LightningGA:
Probably for owners that were never notified by BB!
[Galaxy S III General (US Carriers)] zaisaroni:
So as I said a few hours ago I cancelled a Best Buy preorder and went into AT&T around 3pm central to order in store. I chose delivery at home.... Tracking already says it is shipping and will arrive TOMORROW. This was a corporate store in the Twin Cities Metropolitan area MN.

I suppose I will use my BB gift card for a case or something.... Didn't want to cause more trouble than necessary at BB.

Sent from my PI39100 using Board Express
[Galaxy S III General (US Carriers)] nickleson:
I just got off the phone with my local best buy mobile manager and he relayed the shipping information to me. He said there are 19 Samsung galaxy s3's going to that particular best buy that are on a UPS truck. I'm fricking excited right now.
[Galaxy S III General (US Carriers)] pnizzle20:
thats awesome news! Where you live?
[Galaxy S III General (US Carriers)] nickleson:
Near Milwaukee, Wisconsin.

Here's a link to the best buy store in particular: http://stores.bestbuy.com/757/
[Galaxy S III General (US Carriers)] pnizzle20:
you were talking about at&t right?
[Galaxy S III General (US Carriers)] mattrb:
I pre ordered the phone the day before it came out and it came today in the mail today from a town 20 miles from me. I live in chicago.

I really like this phone but the one problem is that it does not have cyanogenmod. It should of came stock and the actual stock rom should of been a separate download.
[Galaxy S III General (US Carriers)] nickleson:
Yes sir! I have had so many best buy reps tell me that sprint is in. Trust me this is all AT&T at this point.
[Galaxy S III General (US Carriers)] send2amrish:
no east coast love yet!!! :crying::crying::crying:
[Galaxy S III General (US Carriers)] nickleson:
What do you mean?
[Galaxy S III General (US Carriers)] drksilenc:
none in the stores only central and western
[Galaxy S III General (US Carriers)] jerrygooch:
Again there is always tomorrow :confused:
[Galaxy S III General (US Carriers)] deserted1:
I love how this worked out..

So I didnt preorder because they said 10 days and its only 3-4 from release when I finally decided I wanted this phone, well today I read on here that BB is selling them, so I call my local BB since ATT kept saying nope not yet.

BB had two in stock!, I go down and they start paperwork on the upgrade, well it had some issues along the way, ATT would not recognize the IMEI on the phone via BB's system.

SO they tell him he cant sell it to me unless I preordered it. I tell him well preorder it now for me, well we had to wait for BB to "pick" the order that took one hour then we had to wait for it to show up in inventory. Well finally two hours later we get it done and its in my grubby little hands... :D
[Galaxy S III General (US Carriers)] nickleson:
Hopefully it actually come tomorrow but we'll see what exactly goes down then.
[Galaxy S III General (US Carriers)] markmunsch:
Well you basically had the same "luck" that I had here in Austin, TX. I didn't pre-order anywhere because I figured hey AT&T and Samsung can't screw up this launch with the phone being this big of a deal right???

Well I had been following BestBuy and saw where their website was showing some in stock SIIIs at the location nearest me. Well after 5 I decided to go check it out. After being ignored for 10 minutes they finally ask if I need anything, and I asked about the SIII. The initial guy says no we don't have any, but he's corrected by a co-worker that says yes we do have a few, but you have to "pre-order" to get them since they can't officially sell them yet. So thus begins the 20 minutes to pre-order, they had all kinds of issues with computers. Finally after pre-ordering, I'm like great, now give me my phone, but I had to wait for the BestBuy computers to register it. They tell me it'll be about an hour, so I leave because I had some errands. I barely get out the parking lot when I get the email saying my pre-order is available for pick-up.

And now the real fun begins. Once back we start going through the process and then we have issues with me not being the primary holder of the account (AT&T). After going through the ordeal of calling AT&T and verifying that I was an authorized user, I finally get to switch BestBuy employees (thank God) and finally get somewhere. The employee then proceeds to finish my order and sit on hold with AT&T for 30 minutes activating my SIM card and the phone.

Then when that's finally said and done and I'm checking out, as I'm swiping my credit card I accidentally drop it and it falls between the computer and the desk. When another employee grabs it, he accidentally cuts off the power strip! All the computers shut down and reboot without completing my order. I then sit there another 20 minutes while waiting for the system to come back online to complete my order and pay. Nevertheless, this was an experience, and I hope the phone was worth it!

If some of y'all have or haven't pre-ordered, I'd check BestBuy's site to see if they show any in stock at local stores. I happened to get lucky and find a few, they still had 1 white and 2 blue SIIIs there (South Austin BestBuy, TX) when I left.

Sorry for the crazy long story.