yashsingh1/xdaforums huggingface dataset:
[Sprint Samsung Galaxy S III] jluster:
It sadly actually is. Try calling in now and asking to cancel your pre-order. The rep told me that I would have to wait until the device arrived ("we estimate no later than in ten days or so") and then return it and pay the restocking fee which "might be waived if you ask them and tell them it's because of the delay".
[Sprint Samsung Galaxy S III] mercado79:
You guys see in the review posted a couple pages back, they mentioned that you could tap the top of the phone to scroll to the top of a list / page? I hadn't heard about that before. Kind of a nice touch.
[Sprint Samsung Galaxy S III] qhinton:
I just love are you defuse the situation. These animals don't care they think they're entitled to a phone that sprint said they would try to get it to you on or before the 21st
[Sprint Samsung Galaxy S III] fatboypup:
you dont wanna see the animals revolt in anger either :D

sprint gave the evo lte peeps a free TPU for a delay ... wonder what we'll get
[Sprint Samsung Galaxy S III] cbond007:
What delay?
[Sprint Samsung Galaxy S III] blackte4:
I sent Dan a 3 page email about my pre order and the $10 4g fee. If there no 4g till 2013 then they should waive the fee... I got a email in 3 min saying i will get a call back... Im waiting....
[Sprint Samsung Galaxy S III] stevesprivateaccount:
from user manual:

Warning! While the phone is charging, if the touch screen does not function due to an unstable power supply, unplug the USB power adapter from the power outlet or unplug the USB cable from the phone.

Sounds a lot like my Epic 4G
[Sprint Samsung Galaxy S III] jluster:
No, and calling people animals is a surefire way to not defuse things.

What you are not taking into account is that many pre-orders come from rural areas with no Sprint store in reasonable distance (~20mi). In those cases many recipients are dependent upon having some kind of advance notice. I know of two friends who are leaving for their honeymoon on the 23rd and would like to at least know if they can expect UPS before that date or have to cancel and either pick up a phone at a store or wait with the re-order until they return. There's nothing worse than leaving a package outside in Southern Illinois during the rainy days of late June.

Very few people cry for their phones. Many ask if it is unreasonable to expect clear communication as to the realities instead of conflicting information and promises and statements that change by the minute. A simple "sorry guys, we're really on back order" is not a hard thing to do and much less of a PR disaster than politicking your way out of the situation.

Sprint has over half a grand of my money. I don't expect my phone on the 21st but I expect clear and truthful communication as to the realities. No ambiguity, no differing statements, just a simple "this is the situation" and be done. And this was and is clearly not the case.
[Sprint Samsung Galaxy S III] auau465121:
Wow U guys are crazy could somebody show me where it says will have your phone on the 21st this is what I read " WE'LL DO OUR BEST to get it to you before Thursday, June 21."

Sent from my GS2 the next big thing
[Sprint Samsung Galaxy S III] blackte4:
Here you go:

Daniel.R.Hesse@sprint.com - Dan Hesse - President and CEO Robert.H.Brust@sprint.com - Robert Brust - Chief Financial Officer Keith.Cowan@sprint.com - Keith Cowan - President, Strategic Planning and Corporate Initiatives Paget.L.Alves@sprint.com - Paget Alves - President of Sales and Distribution John.A.Garcia@sprint.com - John Garcia - Acting Chief Marketing Officer Chris.A.Hill@sprint.com - Chris Hill - Vice President, Corporate Governance and Ethics, Corporate Secretary Len.Kennedy@sprint.com Len Kennedy - General Counsel Bob.johnson@sprint.com - Bob Johnson - Chief Service Officer Richard.T.C.LeFave@sprint.com - Richard LaFave - Chief Information Officer Sandra.J.Price@sprint.com - Sandra Price - Senior Vice President of Human Resources Kathryn.Walker@sprint.com - Kathryn Walker - Chief Network Officers barry.west@sprint.com - Barry West - Chief Technology Officer bill.white@sprint.com - Bill White - Senior Vice President of Corporate Communications Executive Offices - Executive.offices@sprint.com
[Sprint Samsung Galaxy S III] fatboypup:
the $10 is not for 4G its on all smartphones cause people cried so much
[Sprint Samsung Galaxy S III] biglos201:
THAT MONSTER!:confused:
[Sprint Samsung Galaxy S III] archtech3d:
Hey everyone. People do actually read these emails. I sent one in to the the address once last year when I was having so many issues with the Evo 3D, and also a bad experience I had a the repair store in the city. They called me a few days later about the letter and to address my concerns - and they actually took care of me and it is what got me into the Epic Touch instead of the Evo that had been replaced 3 times... last one for a crooked screen - I mean... really?

This is what I wrote:

I, like many loyal sprint customers, have pre-ordered the Galaxy S3. Lately it has been a roller coaster as to if Apple would get a ban on the device, and after the air cleared, now everyone is speculating when the devices will be shipped. Many got their hopes up because the status message spoke of pre-orders getting the device "before others get a glimpse on the 21st." I've received replacement phones before, without ever getting a tracking number on my order status, so based upon this and the original status message... well... I have no idea when to expect the phone to arrive at the door.

Many people have to plan for packages to arrive. I live in Savannah, GA on a respected street in the historic district. It is considered "safe" but there's lots of walk-through traffic. When I have packages arriving, I always make sure someone is around to accept the package so it does not get stolen. Look at the Sprint Community forums... look at the XDA forums... there are a heck of a lot of people wondering, speculating, and have frustrations running all over as to when their new amazing device will ship. If the first message stated "arriving on the 21st" instead of mentioning "before others get a glimpse" then all this negative energy would not exist.

I have been a customer for over 10 year. Sprint was my choice when I got my first cell phone for college in 2000, and I have been rooting for the company the entire time. Openness about things like pre-order shipping/tracking is a very important part of customer service, especially when we are talking about a device like the GS3 which has a following similar to another "fruit" phone I try to avoid. :)

Please have some Sprint rep make an official statement, or go into the forums and talk to us on a person-to-person level so we know what is going on. For example... tell us you are trying to get the phones to us tomorrow, but it might be the 21st because of the massive amounts of orders. Let us know to "hang in there!," or to "expect a tracking number by tomorrow." Acknowledge your customers with a few answers and what a world of difference it would make... and I'm sure that Customer Service would appreciate less phone calls on this matter. Talk to us, and let the net community spread the word - it will only take a minute. Tweet and it will only take 30 seconds. :)

________________

Yeah, might not give any answers... but I really do need to prepare for the package to arrive so it is not stolen. It's a major concern for my area. Yes, I'm avoiding some work as well. haha

People, don't spam the email, and be nice. Positive energy attracts other positive energy.
[Sprint Samsung Galaxy S III] fatboypup:
Id also prefer mines not sitting outside in the sun when its 114 degrees out

---------- Post added at 08:31 AM ---------- Previous post was at 08:28 AM ----------

i just loled so hard!
[Sprint Samsung Galaxy S III] biglos201:
nicely played sprint, nicely played.:cool:
[Sprint Samsung Galaxy S III] fatboypup:
id first like to blame the Mayans, secondly the bath salt zombies, thirdly Apple cause well they're apple
[Sprint Samsung Galaxy S III] jayharper08:
Yes. Admins are currently working on it. ;)

Still debating on it, lol. Quite possibly I am. :D

:D:D:D

Thank you sir! Always nice to hear! :cool:

You doing MIUI on it?

We still are pals. :D;):p

Lmao......... Classic!
[Sprint Samsung Galaxy S III] dtr145r:
sweeeet
[Sprint Samsung Galaxy S III] fatboypup:
wirefly

damn...wirefly is backordered

Sachin : I see that there is a delay in processing of the order as the Samsung Galaxy S III 4G LTE launch is extended to 6/28/2012.

Sachin : Since there is a delay in processing so I will upgrade the shipping method to next business day so that you can receive the package soon.

Sachin : Is there anything else I can do for you today?
[Sprint Samsung Galaxy S III] hnic91:
This is the funniest thing I've seen on this forum in 5 days lmao:D
[Sprint Samsung Galaxy S III] archtech3d:
Yep! I needed that. :D
[Sprint Samsung Galaxy S III] fatboypup:
i know its not sprint ... but more writing on the wall

Thank you for shopping with Sams Club!

We were just notified by AT&T that they have moved the nationwide launch of the Samsung Galaxy S III 4G LTE phone to June 28th.

There is nothing that you need to do. We’ve reserved your phone and will begin shipping all approved orders the moment we receive the devices. We just wanted to make sure you had the most up-to-date information.

Thanks again for shopping with us. We appreciate your business.

Sincerely,

Your Friends at Sams Club
[Sprint Samsung Galaxy S III] sekigah84:
Wish we would hear something from Sprint. I'm anxious too but at least AT&T and Verizon are getting some information. We're just in the dark at this point.

Glad there's some humor in this thread or we would all go bonkers.
[Sprint Samsung Galaxy S III] Anon9mouz:
Yea jay I'm doing miui on it as soon as china gets their act together. They are supposed to be doing international so soon as that hits, Miui.us should translate get us a template for GSM and from there we start :D Can't wait. Ima bout to build whenever I decide to get out of bed and build this linaro miui build for Sprint Gnex can't wait to see how it runs :D, Hit me up sometime gtalk whatever its same as xda k homie cheers

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[Sprint Samsung Galaxy S III] fatboypup:
I say well played VZW, always better to underpromise and overdeliver ... than vice versa
[Sprint Samsung Galaxy S III] gingson:
Don't forget us, customers. Bwahaha. ;-)
[Sprint Samsung Galaxy S III] Anon9mouz:
Honestly pre order sold out for the gnexes and still had a whole week before launch idk wtf is going on this time as its looking there might be a push back on release date for us too honestly but if they wanna be smart to push out before the two biggest carriers in the nation it be my plan really but who knows sprints on some dumb **** half the time ne ways

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[Sprint Samsung Galaxy S III] andy22:
If release dates are being moved somebody somewhere knows why. The internet has our answers. Somebody in wal mart knows at a higher level and they have less reason to keep it from a concerned customer. Someone call the corporate office.

Target had the launch as June 28 already so maybe thats a carrier instituted delay to hype web sales as usual.
[Sprint Samsung Galaxy S III] fatboypup:
on this my 666th post .........

IM FREAKING OUT MAN!!!!
[Sprint Samsung Galaxy S III] Anon9mouz:
Some off topic **** on wifi

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[Sprint Samsung Galaxy S III] jluster:
I am off the phone with Sprint after having asked for a supervisor and her to transfer me to someone "who knows".

According to this call, all of which should as always be taken with a grain of salt, there is communication inside Sprint that indeed the backorder notices on the web are correct and not a glitch of the system and that we "might not" get the phone by the 21st.

When I asked to cancel my pre-order I was told that this was complicated and that I better wait until the device ships and then return it.
[Sprint Samsung Galaxy S III] pathtologos:
Slightly off topic, will the us version be exactly the same dimensions as the intl?
[Sprint Samsung Galaxy S III] Devtodi:
I still love my Epic, I'm just sayin...
[Sprint Samsung Galaxy S III] :
I went to radioshack today, I didn't have time no money to pre-order last week, but they told me their GS3 will come on the 21st and I'll be able to pick it up.
[Sprint Samsung Galaxy S III] fatboypup:
yes

yeah it would be nice to get a leak today

hahah they dont know anything
[Sprint Samsung Galaxy S III] Anon9mouz:
I still love my GNEX so that's why I'm not really tripping ne more it will get here when it gets here. If not then I guess then when 21st supposedly release date then I might trip a bit but honestly my phones still notch and ****ting on evolte so I'm not worried about it. All hail to the mighty Samsung:D

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[Sprint Samsung Galaxy S III] teh roxxorz:
Try coming from an Evo 4G...your itch is a little stronger. :p
[Sprint Samsung Galaxy S III] DJCharlieHood:
I sent a mass email asking for an honest answer to coordinate a safe delivery in a bad neighborhood. In a polite tone. Received response:

"Mr. Hood, my apologies for the issues with your equipment and service. Please expect a call from my team shortly."
[Sprint Samsung Galaxy S III] Anon9mouz:
That sir I might then wanna choke someone out but **** u guys still are kicking with mass roms but yet I do feel u 100%

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[Sprint Samsung Galaxy S III] fatboypup:
and the tmo folks just found out the pricing on the gs3 is higher than all the other carriers and they wont get them on the 21st lmao
[Sprint Samsung Galaxy S III] Anon9mouz:
Linky

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[Sprint Samsung Galaxy S III] teh roxxorz:
Yea..we're the sexy cockroaches that survived Chernobyl. We haz our ICS and even the new paranoid android rom in development. You can't kill us off yet. :)
[Sprint Samsung Galaxy S III] fatboypup:
http://xdaforums.com/showthread.php?t=1692684&page=93
[Sprint Samsung Galaxy S III] Bizdady:
Ya I'm still debating if i should sell off my Evo or leave it for the kids lol
[Sprint Samsung Galaxy S III] Anon9mouz:
Keep it I only sold mines bc my gnex will be a back up phone. 100 bucks on Craigslist

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[Sprint Samsung Galaxy S III] Anon9mouz:
I didn't see no price??

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[Sprint Samsung Galaxy S III] DJCharlieHood:
I got a callback saying nothing new as far as she knows...

"No expected delays unlike the recent "customs incident.""

"You will get a email and tracking number and enough time coordinate your delivery or call ups to pick up for a safe exchange."
[Sprint Samsung Galaxy S III] fatboypup:
It's $229.99 for the 16gb

and $279.99 for the 32gb

That's after MIR so add 50 to that and it's your in store price.

---------- Post added at 10:04 AM ---------- Previous post was at 10:04 AM ----------

as far as SHE knows which is prolly NOTHING ;)
[Sprint Samsung Galaxy S III] sekigah84:
I signed up for the NYC Sprint Launch Party and got called back to attend. I will be going so any questions, please let me know ahead of time. It will be tomorrow night. PM Me questions.

I'll take pictures and upload them to XDA while at the event. Look out for the topic in General.

Also if anyone wants the direct number to call to attend, they are still taking reservations. PM me.

The event will be in Manhattan at 9PM tomorrow. I'll only give the number out to the first 10 people. I can't guarantee you will get tickets but my coworker and two of my friends got theirs.
[Sprint Samsung Galaxy S III] Anon9mouz:
Where u see this bc I didn't see at T-Mobile site so I'm lost

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[Sprint Samsung Galaxy S III] blackguy101:
Just strolling on by from the Verizon gs3 thread and i was wondering, aren't you guys suppose to get the sprint varient in 2 days? so shouldn't stores already be showing some inventory about now?
[Sprint Samsung Galaxy S III] teh roxxorz:
*in a dying voice* Go, and take lots of pictures...and bring me back a souvenir of some kind. I was thinking about it now that you said it...but...work... //boo
[Sprint Samsung Galaxy S III] martyzidek:
so got a postcard from sprint today. here what it says.

Thank you for your recent order with sprint. a portion of your order

MA***** is currently on backorder.

If we can fill the backorder within 30 days of the original indicated ship date, we will ship it to you. you have the option to cancel the order by calling

1-877-639-8351 and you will receive a refund. if you do not cancel the order

prior to the actual shipment and the revised ship date, you will be deemed to

have consented to the deley.

If we cannot fill and ship the backorder within the 30-day time period, sprint will

automatically cancel it. in the event that your order does take more than 30 days

to fulfill and you are willing to wait, please call us at 1-877-693-8351. Your right to

cancel the order continues until the actual shipment of the order.

Note: if your order is being paid for by your company, please contact your teleecom manager or administrator to discuss your options,

Again, thank you for your business.

bull crock.. thoughts or anyone else received this?
[Sprint Samsung Galaxy S III] Anon9mouz:
Nope sure haven't but ima go look right now

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[Sprint Samsung Galaxy S III] fatboypup:
yeah someone a dozen pages back
[Sprint Samsung Galaxy S III] gavin18t:
My thoughts exactly
[Sprint Samsung Galaxy S III] Anon9mouz:
Nope didn't get it but idk if mail came yet hmm

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[Sprint Samsung Galaxy S III] eraser851:
Hah! Yes! I'm coming from an Evo 4G. My USB port on the phone came loose and stopped charging about 10 months ago. I've been replacing the batteries back and forth and charging them in an outlet. A new phone will be real nice. :D
[Sprint Samsung Galaxy S III] sekigah84:
Ouch. TEP. Get it fixed at a Sprint store lol. Well no point now but FYI!
[Sprint Samsung Galaxy S III] fatboypup:
try that with an evo lte :p
[Sprint Samsung Galaxy S III] RawisTheGameHhH:
droid-life just tweeted "AT&T telling customers June 28 for Galaxy S3 now."

hopefully its just them
[Sprint Samsung Galaxy S III] fatboypup:
wishful thinking looks like VZW is gonna be the only carrier that didnt drop the ball on this launch :(
[Sprint Samsung Galaxy S III] Bizdady:
Which is why I'm going with the S3 lol wifey wanted the LTE but we live off swappable batteries.
[Sprint Samsung Galaxy S III] Anon9mouz:
Ima bout to take a nap and dream for the best and hopefully wake and something good happens

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[Sprint Samsung Galaxy S III] Bizdady:
Well if it's announced then i don't mind as some bad news is better than no news. On the plus side it gives a chance for all my accessories ordered to arrive before the phone :)
[Sprint Samsung Galaxy S III] sekigah84:
Did you get any of the official Samsung accessories? If so where did you get them and for how much?
[Sprint Samsung Galaxy S III] Naddict:
Me too....

Sent via a non-cancer forming method of electromagnetic radiation.
[Sprint Samsung Galaxy S III] :
I'm guessing you know don't anything either, right? :)
[Sprint Samsung Galaxy S III] DC_MTP:
I share you pain, Broken Evo 4G port here as well. I'm thinking of going through Asurion but probably not worth paying $100 or $150 I believe is the new deductible for another Evo sporting Wimax.
[Sprint Samsung Galaxy S III] newspapercrane:
Did you order the 32 or 16 gb? When did you order?

I'm guessing by the fact that they've closed pre-orders for the 32gb that they are out of them.
[Sprint Samsung Galaxy S III] Bizdady:
Nah, Amazon and Ebay. Mostly tpu cases, extra usb cable, some screen protectors.
[Sprint Samsung Galaxy S III] RawisTheGameHhH:
what's the MA number; is it used for internal use?
[Sprint Samsung Galaxy S III] blackte4:
Sprint just called and told me that the blue 32gb is delay a week. I told she i would like the white one by tomorrow. When she calls back with the news i will post. The delay seem to be with supply and demand. I pray to the Google Gods that i can get my babe before 21st. I guess the email to Dan CEO helped.... bbl....
[Sprint Samsung Galaxy S III] mr.lumbergh:
Anyone else getting calls? I ordered the white 32gb hope those are in the clear, or at least my order :D
[Sprint Samsung Galaxy S III] RawisTheGameHhH:
i have not heard a peep from sprint since my pre-order on 6/5
[Sprint Samsung Galaxy S III] stevesprivateaccount:
Woof, hope that really isn't the case, when did you order?
[Sprint Samsung Galaxy S III] DJCharlieHood:
Got another call from the email list pages back.

"Expect to ship today and receive on or before 21st. Doing our best to get out the 16gb models."

His response to the AT&T Jun 28 delay....

"We do not expect to do a delay like that."

He gave me his personal cell for reassurance lol. Not going to blast him out though. He's high on that list.

Just want my phone delivered safely and for me to be able to coordinate in a tinely manner by the 21st.
[Sprint Samsung Galaxy S III] RawisTheGameHhH:
great news my friend; i never heard anything back from my dan email
[Sprint Samsung Galaxy S III] Soupskin:
Going to the launch event in Atlanta tonight.

Keep your fingers crossed for me in hopes of winning a freebie!
[Sprint Samsung Galaxy S III] blackte4:
I ordered on the 7th
[Sprint Samsung Galaxy S III] komputerfreek:
Quick question. Read the email above and it says it is backordered. If I get the dreaded call saying the same thing, would I be able cancel my contract before it really started? I signed a brand new contract with sprint to get this deal and if they can't deliver I'd much rather move to tmobile anyway.
[Sprint Samsung Galaxy S III] mikiemon:
I went to the Boston, MA event they had last week for the GS3. If your event is done in the same way, you earn points by learning about the SG3 features. Talk to everyone with a Samsung shirt and holding the SG3 and get those points. Top 20 point earners get entered into a drawing for 1 of 4 prizes. At our event they had 3 Bestbuy cards for 50,100 and $150 and a Samsung entertainment system (looked like a 5.1 or 7.1 sound system). Good luck to you.
[Sprint Samsung Galaxy S III] Soupskin:
But no phones? Phooey.
[Sprint Samsung Galaxy S III] sekigah84:
Yeah I saw the post on that. Also that people were cheating. lol.

I'm hoping that because its closer to launch, they will be giving out phones or at least some of the OEM accessories.
[Sprint Samsung Galaxy S III] RawisTheGameHhH:
the event in Boston was a First Look event right? these other ones are launch events.
[Sprint Samsung Galaxy S III] chazglenn3:
No phones. And the rest of the top twenty that didn't get one of the four prizes got Galaxy S III t-shirts. The food was good so I was happy!
[Sprint Samsung Galaxy S III] teh roxxorz:
Make sure you nab your old good buddy here one. <3
[Sprint Samsung Galaxy S III] Soupskin:
I'll bring back news of the Atlanta event tonight.

The drinks better at least be free.
[Sprint Samsung Galaxy S III] sekigah84:
Use your Delorean to go to the future to get the Galaxy S 10.
[Sprint Samsung Galaxy S III] teh roxxorz:
I need this galaxy to guide me to the future, so let me know and I'll bring you with me!
[Sprint Samsung Galaxy S III] coreyzw:
Yeah, a couple of us got it. When I called the number, they said it was due to the request for having a number ported over from Tmob with the purchase and that the phones were not on backorder. The card was just letting us know "that the phones should be shipping in a couple days and that its an automatic thing that their system sends out cards when an order has been sitting in the queue for a while".