[Sprint Samsung Galaxy S III] Ceelos09:
Well, Jessica and me had a little talk 5 mins ago. I hat to be THAT GUY again, the one who keeps posting transcripts :p, but I here i go:

Jessica: Thank you for visiting Sprint. What questions can I answer for you today?

You: I have a quick question concerning my pre-order of the Galaxy S3

Jessica: Thank you for your patience. If your question is account or order related, please have your order number, account number and PIN ready.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: Please wait while a secure chat connection is established.

Jessica: I apologize for the delay, and the automated messages while you waited.

Jessica: What questions can I answer for you today?

Jessica: Excellent.

You: I had a question concerning the pre-order of my Galaxy S3

Jessica: What questions can I answer for you today?

You: There's been lots of talk that the shipping date for the phone has been set back. Is there any way you can get some sort of confirmation of this with a manager of some sort? Or maybe a higher department?

Jessica: I would be happy to check on the status of your order.

Jessica: First let's move this chat and make it a window of its own so that I may be able to assist you better. Please click 'Yes' to move it now.

Jessica: Thank you for moving the chat.

Jessica: In order to better assist you, I will need to ask you a few questions.

Jessica: May I please have your first and last name as well as your Sprint order number?

You: Carlos ******

You: oy-****-*********

Jessica: Thank you. One moment please as I look up your order.

Jessica: I was able to locate your order and will need to authenticate your account to prevent unauthorized access to your information. May I have your account PIN please?

You: *******

Jessica: Thank you, one moment please while I pull up your account.

Jessica: Thanks for pre-ordering. You are one step closer to getting your phone. The 16GB model has no delays, the delay is for the 32GB model. We are expecting to begin shipping of the 16GB model today and have the expectation of getting it to you by the 21st.

Keep an eye out for a shipping email with your tracking information. For questions, visit www.sprint.com/preorder.

You: Thank you

Jessica: You're very welcome.

Jessica: Would you like help with anything else today?

You: No, that is all.

You: Thank you

Jessica: You're welcome.

Jessica: We value your opinion and would appreciate if you can take a moment to respond to a brief survey about your chat experience. Click Here To Start The Survey.

Jessica: Thank you for choosing Sprint.

Jessica: Keep in mind, your Sprint Account offers quick and easy options for managing your account online.

Jessica: My name is Jessica and it has been a pleasure assisting you. Have a great day.

You: Likewise

So...IF she is correct, then only the 32gb models will be seeing a delay. Again, take it with a HALF grain of salt :p