[Off-topic] sdimichele:
long story, bought refurbished Evo 4g off Ebay 5/11/12, received the phone, wifi and bluetooth did not work, messaged seller (via Ebay), they responded within 30 min with an apology and asked me to ship back for an exchange. About a week later I received the replacement phone, this one was a mute, made no sounds at all, I sent another eBay message and got a response saying they were sorry and to ship it back and the "boss" will pick me out a replacement and they offered to refund $15 for my shipping costs. About a week later I received the 3rd phone, this one was DOA, would not power on or charge and the camera lens looked like it was polished with 80 grit sand paper. I wrote them back asking for a refund, they offered a full refund plus 25%. They received the phone last Thursday, I sent them messages everyday after asking about my refund without a response. This morning a did a dispute with ebay and withing 1 hour I got an email saying they offered a full refund, when I looked at the details not only did I not get the refund plus 25%, I got the original $139 minus the $15 they refunded me for shipping. I called ebay and they basically said I'm on my own. Here are cut and paste from my ebay messages starting with the original defective phone. I don't know what to do from here

5/17/12 Dear chubbiestech,

Hello, I ordered an refurbished Evo 4g and received it yesterday from Ebay packing slip order # shows 14953 (33029) Order was under Brenda DiMichele. The unit was in great condition and activated perfectly however whenever I try to enable wifi or bluetooth it just says error. I spent 2 hours on phone with Sprint who referred me to a store. The tech at the store said the WiFi and Bluetooth are on the same chip and there is something wrong internally with the unit. I called your store today and spoke with Josh who said to email thru Ebay to request an exchange. I love the phone itself but I have to have working WiFi and Bluetooth. How can we go about setting up an exchange?

Their response,

Dear **********

I am sorry to hear there is a problem and I will be more than happy to help, it does sound like the phone is defective, can you please send it back for an exchange my address is below and please include your full name and ebay user id with shipping. I am sorry about the inconvenience this may have caused.

Platinum Connections

40-12 28th st unit R1

Long Island City, NY 11101

2nd phone.......

5/24/12 Dear chubbiestech,

I appreciate the fast service and I received the phone yesterday. I activated it when I got off work and the first thing I checked was the wifi which did work correctly. However the speakers on this phone do not work at all. There is no sound during boot, music, ringtones, speakerphone are all silent. Even when changing the ringer volume no sounds are made. The only sound I can hear is during a phone call, but even then if I put it on speaker phone it goes silent. I will be shipping this unit back today. Where do we go from here? I really want an Evo 4g and I even bought accessories but it seems like I have bad luck with them.

Their response,

I am so sorry about that if you like we can do an exchange my boss with personal pick one out for you and I will refund you 15 & :( Again I am so so sorry

Third phone,

5/31/12

Dear chubbiestech,

Normally I'm a very easy going person but my patience has run out. I received the 3rd phone today and it is DOA. Will not power on or even charge. I can hook it up to the charger you sent with the phone or one of the multiple chargers I have of my own and the unit does not charge at all. Normally when you plug in a charger the green led lights up until fully charged then it turns amber. I can plug this phone in to every charger I have and nothing happens, no lights, nothing. I attempted to power the phone on and it does nothing. On top of being dead the phone you sent my has what looks like an unusable camera, the lens is looks like it was rubbed over sand paper meaning there would be no way to get a quality picture or video. I was told the boss would hand select me a phone, I feel offended in that there is no way this unit was tested before it went out. With all the other issues I had I would have expected a working phone in excellent condition and instead I received another phone that does not work and in poor condition. At this point I will be mailing the phone back tomorrow and I hereby requested a full refund immediately.

Their response,

am so so sorry . I will give you a full refund plus i will refund you 25% I am so so sorry :(

- chubbiestech