[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Decepticaons:
Been doing tons of research trying to fingure out how to get this to work. I gave up and contacted Samsung, and this was the conversation..

Please wait for a Samsung Agent to respond.

You are now chatting with 'Cindy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is LTK56401143256X

Cindy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: I keep seeing that FM with RDS is available for the skyrocket, but I cant for the life of me figure out how to use it

Cindy: I understand that you want to access FM with RDS on your phone. Is that correct?

Visitor: yes

Cindy: Thank you.

Visitor: or just FM radio in general, I want to avoid using Data as it uses a lot of data

Cindy: I will be happy to provide you the required information.

Cindy: Would you mind if I place you on hold for 3 minutes while I check the details?

Visitor: certainly

Cindy: Thank you.

Cindy: Thank you for holding.

Visitor: no problem

Cindy: I have checked the details in our database. Unfortunately, there is no default option available for Radio on your phone. However, I recommend you please install a Radio application from android market to access Radio on your phone.

Cindy: I apologize for the inconvenience.

Visitor: yeah that uses data and this is what I am trying to avoid. Why is FM radio listed as a feature for the skyrocket if it doesnt actually have FM radio?

Cindy: I do understand your concern. However, the FM radio application might be available in the feature updates for your phone.

Visitor: Since samsung made the phone I would hope I could get a very thorough explanation. The option for FM radio is one of the main reasons I purchased this phione.

Visitor: the features list certainly did not say FM radio in the future, it listed it as FM radio with RDS

Cindy: I can understand your situation. However, I will forward the same to the concerned department.

Visitor: that would be helpful

Cindy: I am sorry I couldn’t help you over the chat. However, is there anything else I might be able to assist you with?

Visitor: no that is all, are you transferring me to another department then?

Cindy: I am sorry, we don't have access to directly transfer the chat to another department from my end. In this situation, I recommend you please contact Samsung Voice support as they are going to raise a ticket and provide you further details for the same from there end.

Cindy: You can reach them at 1-877-EZ2GALAXY (1-877-392-4252), Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).

Visitor: you just said you were going to forward my concern to another department, how am I supposed to get their response if didnt plan on connecting me to anyone?

Cindy: I will be right with you.

Cindy: I have filed a ticket and forwarded the issue to concerned department from my end.

Visitor: will they be contacting me with their reply?

Cindy: Please contact Samsung Voice support where they will provide you further details on the FM radio for your phone from their end.

Visitor: yeah take the easy way out, thanks for wasting my time and assuming I was going to be satisfied with you filing a ticket. People want answers, you should never treat your consumers like idiots. Ill be sure to tell the members of XDA that Samsung doesnt support their customers and also that they cant trust the features list.

Cindy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!

Chat session has been terminated by the Samsung Agent.

Not exactly the results I was hoping for. I hate wasting all my data on internet radios!