yashsingh1/xdaforums huggingface dataset:
[HTC One X] Nieke:
Fixed the wifi problem

Thanks for making this entry about the wifi issue! It is really nice and convenient!

I've had the problem since I bought the phone about two years ago (H25). I always just used data (unless I was sitting next to a router). Send in my phone recently, because of reading this post (it was just within the 2 year warranty). However, they wouldn't fix it (unless I would pay 350 euros) because of me "dropping my phone too often". To be honest, I did drop it often, but this did not cause the problem of course.

So not much choice other than to get my hands dirty.

1. Opening the phone was horrible, as it was recently in the repair center, I guess they've opened it there and put some new extra sticky tape inside. I was a little bit scared of breaking it while opening, but it didn't. It took me almost half an hour though! I used my fingers mostly, just tweezers to open one side a bit more.

2. First thing that happened: the top antenna thingy (while just wiggling a little bit it like in one of the "how to" videos) broke off. Good start :)

3. Soldering-device ready, I took some wire that is normally used for bike lighting. First I tried to only connect the top one. But this did not solve all the problems. So I've attached a second piece of wire to the bottom one.

Voila, perfect wifi! One note, I didn't (accidentally) also break off the bottom pin, and together with the wire and the soldering stuff it is now just a little bit thick (so I see a small spot on the screen). Still thinking about fixing that, but for now just enjoying the perfect wifi.

Thanks again!
[HTC One X] RaVe-N:
Thanks for all the info on this thread!

My OneX developed the WiFi issue after about 2.5 years of heavy use and I just fixed it last night by placing some folded foil underneath the antenna to push it up into the pins better.

Works like a charm now! I kind of expect that this might put some extra strain on the pins now but if they break off... I'll just go the drastic route of wire and solder, or new pins all together.

Cheers!
[HTC One X] bigoliver:
You've done well lasting 30 months, mine didn't managed 30 days but then I did get one on the first day of release.

I'm glad the foil technique worked for you.

Now the phones are a few years old, people are less afraid to open the phone, in the early days it was extremely stressful and heartbreaking opening them up. I never dared open mine :)

Thanks for your feedback
[HTC One X] aliHTCDHD:
Mine was after 2 years too. I didn't write about what I did to fix it. I opened the phone cleaned the WiFi parts and pushed the two gold parts up and that's it. It's probably been more than 4 months and no problem. I've had this phone as my only phone and it's gonna be 3 years old next April. I'm waiting for the M9 or Z4.
[HTC One X] kassaaam:
Many months ago I got my WiFi fixed by a local mechanic who also happened to own a HOX and knew how to fix it. Everything was working fine for me until I decided to get a new battery for the dying HOX, but when the mechanic changed it the wifi issue popped up again. So I started watching fix videos and tried the foil trick, it made the wifi work better but still not like what I used to have before, full signal in my entire house but with foil trick I only got full signal in my room and as soon as I leave my room, signals dropped drastically. So I decided to use the other fix, to lift the pins up tonight and FML I broke one of the pins and dropped it somewhere, took me an hour to find it as it was really really small. But now the problem became worse since I don't know soldering so after thinking much I made a new foil which was a bit higher on one side then another, put it inside and closed the phone, then a miracle happened and my WiFi has started to work like better than ever, without even one of the pins, just the foil is doing the trick for me. Problem is the side where I applied the foil isn't closing down fully, in fact it's about few millimeters opened, I fear if I'll open the phone again, I won't be able to fix it again, so I'm deciding to use my phone like this from now on and never open the phone ever again.
[HTC One X] bigoliver:
Thank you for sharing your experience kassaaam, although it clearly didn't go as planned at least you was able to repair the WiFi.

The fact your HOX had been repaired before will have increased the risk of the pins breaking, hopefully it will last now (fingers crossed)

Happy New Year
[HTC One X] Razorback55:
Hello my WIFI is broken. Today i opened my HOX and this is what I saw:

[IMG="Antenna"]http://fs1.directupload.net/images/150121/rztfg8sb.jpg[/IMG]

I found the antenna inside of my HOX it was glued to the battery.

Should I solder that little antenna back on the right spot ? What is it for?

Please help!
[HTC One X] MrMaddTraxx:
I once had a similar problem.

I bought a new phone, unlocked bootloader when I got home etc...

After 2 weeks my phone falls for like 20 cm's which isn't high, and the LCD Display is cracked => Went back and told them I never had dropped it ( since there was no evidence it did :) ), it all happened while it was in my pocket ;p.

So I went to the repairshop (working in co-relation with my provider which is mobistar).

The guy sent it to another repairshop ( because the brand had his own repairshops with authorisation to do the repairs xo)

After almost never getting any quick answer the guy mails me back saying the phone has been repaired and that I will have a bill. But didn't get any further info.

Time passed (3 months).

Making the story even worrysome, the guy told me my motherboard was damaged and that it would be useless to repair the phone.

So I called Support, they said that there was something wrong with this story and she would investigate further. Had a few calls , the lady really helped me alot and reassured me that I would get my phone back.

Then I told him the phone WAS working when I brought it in... So he must have been wrong. (Knowing that the story the guy told me was made up, and he just wanted to rip me off).

Since I only gave it in for LCD display replacement, which it said on the Contract I signed at the first guy.

All in all , I got my phone back 4 months from the day I brought it in. Never had to pay anything, and the guy said it was all a big mistake :).

Morale of the story is to let the guy scam you untill you get half in. Then u strike back with evidence => They get scared, repair your phone for free ! :D
[HTC One X] bigoliver:
That is the question, so far I've only heard of h23 and h24 being affected
[HTC One X] chaps:
Thanks Bigoliver. I can confirm I have this issue too. My phone wasn't like this when I got it, but it seems to have developed the problem over the last month or so (maybe the constant heating and cooling these phones go though has caused this??).

I have found that applying a very slight twisting motion when holding the top and bottom of the phone between both hands must separate the wifi contacts and my signal drops off and often disconnects. A small squeeze and wifi signal increases.

Now... What to do..... (unlocked through HTC)

Edit- Mines a HT23

Edit 2 - rough video added;

[YOUTUBE]BsHQn8MHizE[/YOUTUBE]
[HTC One X] estanenmi:
Same here wifi low signal.... When is new no problem... I have no warranty.... Maybe I need to open... **** htc... Bad very bad quality.... I never sell my sgs 2.... Lol

Enviado desde mi HTC One X usando Tapatalk 2
[HTC One X] mr.boonet:
Godamned ... its the same for me here, didn't have it for about a month, then it started ... I thought it was caused by the new firmware as it appeared right after flashing it... now I see it isn't caused by that .... I did drop my hox a couple of times by accident... I'm glad I have an all inclu insurance ;D
[HTC One X] jamiee6610:
I have just started to experience this, i squeezed and my wifi shot up to max strength but has not dropped back down after a released it.
[HTC One X] ste1164:
Hopefully ill be getting a SH25 unit today I will let you know after some testing.
[HTC One X] wph:
The point is, you can't test this on new devices. There is a change that the device will be normal for a few days or even weeks before the problem starts. I think, but that's a bold statement, a lot more phones will have this problem sooner or later. HTC has a big problem if this isn't fixed in later build versions of the phone. The connection between antenna and the WiFi/Bluetooth chip will only become more loose over time, so the problem will only become worse over time and will affect more phones.

I didn't pay that much attention to the WiFi signal strength in the first week, I had a connection on all places I had before, so that was fine. After a week or so, I began to notice that the phone had trouble keeping connections alive on places I had no problems before. It was just after the first OTA update, so at first I blamed that update. Later I had to admit it was a hardware issue.
[HTC One X] JEZ69:
Hello Bigoliver

Thank s a lot for the tread ...i follow the steps for open and repair ...

Now my the wifi on my one x reborn...

really really thank s again

you was extremly right

i diceded to repair myself because my phone is unlock and no time for waiting for the repair phone....make it at your own risk
[HTC One X] wph:
What did you do? Bend the contact points or solder them?
[HTC One X] Maximtje:
I have an H25 model and I got the issue too. But I haven´t had problems with it since if I hold it in my hand, my hand is not covering the area between the camera lens and the volume buttons.
[HTC One X] wph:
Does anyone have a close up photo of the contact points? The photo in the first post is a bit vague and the photo's of TechRepublic are of an AT&T version of the One X and the color of the mainboard is different.

I'm not sure if I'm going to open the case, but I'm temped to do it since the repair center didn't repair anything. Do I void my warranty if I open it, e.g. do I break a seal?
[HTC One X] JEZ69:
just open it more

more up to make better contact
[HTC One X] Vitucastro:
Now we gonna need some close up pictures and some "how to" videos so people who doesn't have warranty can open the phone at home and fix it safely!
[HTC One X] wph:
Oke, sounds easy. My second question, are there any seals inside the phone that they can check for warranty?
[HTC One X] JEZ69:
just near the volume up
[HTC One X] distortedloop:
Interesting! No WiFi issues on my one month old HOX, but it has horrible GPS reception. I've been posting in various GPS threads for at least a week that I suspected it was an antenna issue. I'll research where that antenna is and see if squeezing the phone helps GPS.

Also, guys, saying you have an HT23 doesn't limit the range much, that just means the phone was made in March. There's a couple of threads about that. If you're really trying to see if it's a specific group of defective phones you should probably always include 5 digits of the serial, i.e., HT23W.
[HTC One X] JEZ69:
i think tey can check everything for waranty....you r the only one to decide if you can take the risk.... For me i don t have time for waiting a good or bad answer from the repair center about my waranty.

And i sell all the phones i had just keep the one x and i need it
[HTC One X] Htc_One_X:
I too thought it was my router but checked and it increased upon pressure. Now as its a hardware defect and not software they can't refuse a warranty repair or replacement.

I have a white ht23
[HTC One X] ste1164:
Oh :S glad I got a refund for my sgs3 instead of getting another one x. This sounds awful :/
[HTC One X] kostasalfa:
Man..you discovered the grip of death .. ! For.me i have full signal.. when i press tje upper right corner wifi signal just.. disapears!!

I can shoot a video if someone wants to see it.. its fast and instant! Should i worry to much?
[HTC One X] ::steven:::
Unwilling but joining the club... Have a HT23HW item and used it with perfect signal for 4 weeks, now since 2 days almost no wifi signal, unless pressing the back between camera and volumebuttons.

Contacted htc_nl via Twitter and sent mail to shop where i bought it... Now waiting for an answer... This sucks, for a flagship... Hope they get a good solution...
[HTC One X] adamgaltress:
Welcome on board!
[HTC One X] cdbwhoop:
That's how my problems started. Try the screen press and see if the wifi improves. If it does you have the problem most likely. What are the first five digits of your serial number.
[HTC One X] distortedloop:
23 what? What is your first five digits of the serial? HT or SH? What letter after 23?

Sucks for any phone, flagship or not, but particularly contemptible for a flagship! :(
[HTC One X] bigoliver:
I wonder if entering boot menu, holding power button and volume up/down might be what's triggering the anntena to come away from the pins. It places pressure on your phone exactly where the antenna is. Maybe just firmly adjusting the volume/turning on and aff could also trigger the issue on vulnerable models?

What do you all think of this theory?

Send from my old trusty Desire, untill I get my poorly One X back.
[HTC One X] knoxploration:
Actually, I think I'm clear. I did some fiddling, and identified one wifi device that seems to be malfunctioning. When that device is active, my phone shows the behavior described. When I power that device off, the wifi resetting stops, and wifi on the phone behaves normally.

Interestingly, I have another ICS device (a tablet) which doesn't exhibit the same wifi resetting behavior, but it too won't connect to the troublesome device. (It's a Parrot AR.Drone quadcopter, which acts as a wireless router.) Unlike the phone it does show the drone in the list of available networks, but when I tap on it and say 'Connect', nothing happens. No error, but nor does it connect.

So I'm fairly sure the drone's wifi is malfunctioning.
[HTC One X] adamgaltress:
I haven't really been firm with any buttons, but I still have it. And those who have locked devices go into boot menu so I presume they never enter it. I still believe it is an issue caused by HTC and any use like that shouldn't cause an issue like this on any device, let alone a device like ours
[HTC One X] bigoliver:
I don't blame the user, I blame the flimsy unibody, think how many people complained about the body squeaking and flexing. They is too much movement in the body.

http://xdaforums.com/showthread.php?t=1692181

Send from my old trusty Desire, untill I get my poorly One X back.
[HTC One X] bigoliver:
How to fix your wifi

An excellent tutorial

How to fix your wifi...

[YOUTUBE]_jZ-nelmWAI[/YOUTUBE]
[HTC One X] LaneyEFC:
Well said
[HTC One X] Freka:
So I have had this phone for over a month with no wifi problems but recently my wifi has been terrible and just assumed it was software until I did the squeeze test... I bought the international version unlocked in Canada so there are almost no chances for me to get any type of warranty...

Will try the video you posted sometime tomorrow, thanks for the thread guys.

SH241...
[HTC One X] adamgaltress:
I'm amazed at how many people have been joining this thread each day, I am anticipating my reply from HTC, hopefully they won't take too long and will make the right choice.
[HTC One X] Tung_meister:
Yes I might hold out on repairing mine myself and wait to see how this plays out with HTC as I can put up with the weak wifi signal for now, I doubt they'll ever admit that there's actually a serious wifi issue with the devices but you never know...
[HTC One X] adamgaltress:
They have no evidence to suggest it was caused by users so by UK law they have to repair, replace or refund us. Hopefully it shouldn't take too long to get the answer with them.
[HTC One X] Tung_meister:
I've created a poll here to see how many people are actually suffering from this issue as I'm interested to see how wide spread it actually is.
[HTC One X] adamgaltress:
We will never know how many people have this issue, many people may have the issue but not know. It would be interesting to see exactly how many people have the issue though
[HTC One X] Tung_meister:
I know but I'd just like to see a rough estimate on the amount of people as there maybe members following the thread with the issue who haven't felt the need to post.
[HTC One X] psycho45:
excellent thank you for this video, but do you know which connection is for bluetoth?
[HTC One X] Grozak:
Found the same problem on my HOX, been wondering for a long time why my WiFi connection always dropped / was low..

Thanks for the find and time to relock / replace yet another HOX (Flickering screen last time, WiFi this time)..
[HTC One X] Scarrrr:
So clearly there is some design flaw in the HOX.

But what questions me is; Why are not all devices affected (yet?)? I am the only one, out of 4 friends who all have the HOX, with this problem. And all their devices are H23 or H24...

Factory related? Should I ask there serial #'s as a comparison?

1. HT23SW -> Flawless (No issues with Wi-fi, nor screen) Has been unlocked.

2. HT23.. -> Flawless

3. SH24x -> Flawless

4. HT24WW -> Wi-fi issue (mine)
[HTC One X] hamyg84:
Conversation so far with HTC, one I hear more I will update you all...

Me

I am having the below issue, can you pass this web address below to the relevant HTC department http://xdaforums.com/showthread.php?t=1688538﻿

[HARDWARE FAULT] WIFI antenna loose connection fault. HTC One X [Updated 09.06.2012]

HTC

Can you send me software information and details on the fault and how to replicate it please.

Thanks

Me

Please read the thread above to replicate handset fault

HTC

I can only generate an error report with your software details and the fault, they wont take info from a forum im afraid.

Me

What advice would you like me to give to the rest of the guys in the forum, would you like me to collate their serial number and software version they all are running, it is a hardware fault, I will send you a youtube link to show you the fault

HTC

I know what you are saying but the procedure for me is to provide details of the fault and software versions it helps eliminate software/hardware issues. I've created error reports before that go to Taiwan but they send it straight back if we don't have details. I want to report this correctly so that they look into it that's all.

Me

Android 4.0.3, software version is 1.29.401.11,that's is that WiFi signal is poor unless you press the back in, if you put little bit of pressure on the back between the camera and valume key then you will notice WiFi signal increases,

HTC

Thanks I will send it in first thing.
[HTC One X] knoxploration:
And most people who don't have the issue will never see and vote on the poll.

Polls like this always lead to a vastly overinflated view of the scale of a problem.
[HTC One X] ste1164:
Why don't we get the guy who managed to contact HTC about screen flickering to talk to them about this issue?
[HTC One X] skygear:
Mine was 100% until I left it in my truck for a few hours. It was very hot outside and the temp went over 100 in the truck. Now - yeah - WiFi issue. Definitely heat related. HT23ZWxxxxxx
[HTC One X] Azurael:
Actually, I'm starting to think you might be right. But the GS3 is ugly as sin, has plenty of issues of it's own and I've never liked the general feeling of cheapness that emanates from Samsung handsets...

Soo, I guess I'll stick with it :)
[HTC One X] Hunt3r.j2:
Problem is HTC tried to do too many things, now it's coming back to bite them in the ass.

For the antennas in case they needed a plastic that did not bend easily and would not change shape under heat, so that connection would remain stable. The GS3 does it the same way, by having a hard plastic beneath the polycarbonate back plate so that even under high heat or impact it will only affect the polycarbonate back, which is cheap and easy to replace, instead of the antennas underneath that would be very hard to fix.
[HTC One X] Koga:
I can confirm that the One X sister device the Evo 4G LTE has the same issue. I know it was hardware because I swapped mine out for a different issue and the replacement didn't have any Wi-Fi drops anymore.
[HTC One X] bigoliver:
I PM'd him a few days ago, I asked him if he could forward me some contact details for HTC or forward this issue and thread onto them. Still awaiting a reply, but you're more than welcome to give him a try mate. He did some excellent work on the flicker thread.

Send from my old trusty Desire, untill I get my poorly One X back.
[HTC One X] skygear:
Just got off the phone with HTC USA -> they said there is a "Software fix

" being released in the next few days... I hung up and called back-> this guy claimed there was a software patch ALREADY released and needed to do the "google check-in". I explained the issue wasn't software and even tried to direct him to this thread-> they were having none of it.

So they created a case with my serial number and told me to call in when I had my phone in hand.

I left it in the office and need to relock and stock before I can get a chance to call in again
[HTC One X] bigoliver:
More press articles being published all the time, will add some to the first post after work.

In the meantime, check out this article on Android Police..

http://www.androidpolice.com/2012/0...tenna-issues-fix-isnt-for-the-faint-of-heart/

Send from my old trusty Desire, untill I get my poorly One X back. On my way to work at mo
[HTC One X] Fifth313ment:
I'm not having an issue with signal strength but rather mine keeps dropping connection my any router I connect to after sleeping for a bit. I'll turn on my phone and see the WiFi logo is dark and then once I use it for a second it lights up meaning it connected. Also when I check online via the router page it says it's not connected but it is. I also have the WiFi setting on keep WiFi on during sleep and power mode off.

Great news is my new EVO LTE gets a much better signal in the same spot a my OG EVO 4G. I put the OG EVO even closer to my router and the EVO LTE still always has a better connection which is kinda cool.

The WiFi antennas on the EVO LTE are in the plastic part on the back of the phone that comes off so if you are having issues with WiFi or Bluetooth on the EVO LTE simply remove the black glossy piece of plastic and reconnect it making sure nothing is loose. Also check to see if anything is bent on the metal areas. So its impossible for the EVO LTE to have the same issue unless someone didn't put their black glossy piece back on correctly.

5th
[HTC One X] bigoliver:
I wish they would just listen. They seem to think they know what is wrong with your phone better than you do.

They refused to visit this thread? They can only hide their heads in the sand so long, the media is reporting this now!

Send from my old trusty Desire, untill I get my poorly One X back.
[HTC One X] jaaystott:
They would never admit a problem, they would only ever say 'We understand a few HTC One X's have been experiencing problems' using the word few even if it was majority. Bad PR these days in the Smartphone world is the last thing you need, especially if you are the company in question and your creating it yourself.
[HTC One X] ravn:
Just had mine returned with a "mesh, reciever plate, satti 075 endeavor" changed. Took 3 weeks, and I still has the same problem :(

Perhaps i'll wait with another try, until HTC acknowledge the problem and find a better fix...
[HTC One X] cdbwhoop:
Not what we wanted to hear. I'd send it back straight away.
[HTC One X] atrako1973:
Reading about all the one x software and hardware problems feels like HTC rushed the phone production big time ,and it feels as if the factory workers were being shouted at and lost concentration while making the phone ,I mean bad wifi wiring! COME ON HTC !!
[HTC One X] adamgaltress:
They definitely rushed the phones, it was so it could be released before the S3, the main competitor for the One X.
[HTC One X] mravant:
It's just all soo frustrating.

Does anyone have an email address for the CEO??
[HTC One X] adamgaltress:
I don't, but if you click the link in my signature, you will see a message I sent them on Saturday. Hopefully I will get a reply by the afternoon or if I'm lucky they will ring me to discuss this