yashsingh1/xdaforums huggingface dataset:
[HTC One X] bigoliver:
I believe the WiFi fault affects a large percentage of phones, you believe it affects a small number of phones. Let's not split hairs over this and its not possible to know for sure either however it is a fair statement that almost all HOXs have the design flaw, and all HOXs have the design flaw prior to the production level fix, including yours.

You along with many others have a phone which the company who made it say is flawed!

I explained earlier...

If your ok paying (I guess) around £500 for a phone you now know is flawed that has broke for 1000s of people including me, that's fine. Your happy with it and I wouldn't try to convince you to swap it.

I feel that any company knowing they released a flawed product, admitting the product is flawed and knowing it can break easily due to the flaw should recall the flawed phone and replace it with a nonflawed phone.

Does this really not sound like a reasonable and fair thing to do under these circumstances?

If you didn't want your phone replacing with a non flawed one that's fine just don't return it and keep your phone with its flaw.

I know a recall won't happen now, I did at first expect a recall after HTCs statement as I'd expect any repituable company to do.

After my experience with HTC and reading about/watching BBCs watch dog programmes investigation into HTCs poor customer service and statifaction some years earlier, I no longer believe HTC is a reputable company and I'm not the only one.

Do you know that some retailers (I know Vodaphone UK did) stopped selling these phones due to the huge amonts of returns they was getting.

Sent from my phone using a forum app
[HTC One X] Rusty!:
Slightly off topic, but that's not the first time this has happened to HTC, UK carriers dropped the HD2 due to issues as well.
[HTC One X] Azurael:
They're actually not so bad to disassemble, even with a hangover. Mine is fixed now :) For a while, at least.

I might solder some wires next time though.
[HTC One X] bigoliver:
Sorry must have forgot about that, I'll see if I can find it
[HTC One X] bigoliver:
Thanks for the guide mate, makes it sound so much easier than my guide :D
[HTC One X] bigoliver:
*Change Log 10.06.2012 & 1st week Campaign update*

Change Log

10.06.2012

* Added a (very small) legal section

* Added a link to Adamgaltress's excellent letter to HTC, view it on his website <<HERE>> We all await their reply with anticipation

* News article section, This issue has been published on the XDA-Developers Portal and Nexus Lab. I have a feeling the issue will be published by many other media organisations very soon ;)

1st Week Campaign Update;

Thats right this thread was only posted 7 days ago, during this time we have achieved...

26,000+ Views

370+ Replies

32 "Thanks" on the first post alone

A thread rating of the full ***** 5 starts (12 votes)

A HTC rep joining us and unfortunately going a little quiet (Not had a reply to my PM and not heard any feedback of him replying to anyones PM's) I am sure he is just busy working out a solution with HTC, but Urban Strata, if your listening, lets us know your still around mate.

An article written about this issue & thread, published on the XDA-Developers Home/Portal page. This article has been up less than 24 hours and has already been Tweeted 120 times, +1'd 21 times and Facebook liked 77 times <<Read Here>>

Another article written about the issue, is linking back to the content on this thread and was published by the Italian website, Nexus Lab. <<Read Here>>

We have 9 separate users, fix it yourself guides all linked on the first post, big thanks to the generosity of our members for proving these. All DIY guides reported that it FIXED the device, a 100% fix rate, a far better result than the official repair centres that have returned phones unfixed.

6 separate YouTube video's demonstrating the fault, one video has hit 1,400 views.

Countless feedback on faulty model numbers

We have receive a lot of interest from the media about this issue, watch this space ;)

Probably loads more stuff I have forgotten

Please HTC, put us all at ease and release a statement saying that you know about the issue, have fixed it and will replace all faulty phones. (Assuming HTC has fixed the issue?)
[HTC One X] Havoc2k:
i am quite unhappy...

my ht24xxxx was changed because of the wifi isue by vodafone. now i got the ht23xxxx and the display juping is back.

it would be the theird chance, so i can return the phone and get a another one (s3... ?!?)

i love the optic, the handling, the display, but really htc... how could you make so many faults with your "best" phone available. :mad:

greetings
[HTC One X] djaidyc:
Went into the carphone warehouse today as the girlfriend wanted a one x,when we was there we explained to the assistant what has been happening with mine that if I press on the back my WiFi signal improves dramatically and that if I shake the phone gently you can here the antenna rattle (ht23xw) and that it's going back to HTC for repair. So she fetch out a few phones so we could check if any was rattling like mine which is a sign of a loose antenna. Of the 4 white ones she fetched out (ht23)

All of them was rattling so she fetched out the 2 grey ones they had left,both were shook quiet hard but had no rattle what so ever. In the end she got one of the grey ones(after a bit of a moan because it's not white) so far alls good with it (ht23yw) she has a full signal upstairs to my one bar :( .

Hopefully mine will return fixed.
[HTC One X] djfrost40:
Look guys, it's official the One X is a POS...period. The best thing to do is to try and exchange it quickly or sell it on ebay before the word officially gets out to the media that it's a POS phone. I'm selling mine on ebay and I'm going to wait for the GS3 to hit the streets and buy one of those instead.
[HTC One X] jaaystott:
The rattling is the cameras optic, or at the most the vibrator motors. It's completely normal. The fact that you could not hear it on the Grey is just completely by chance. The grey has it's own issue, the rear of the phone becomes discolored after use even if you have a case on.

The cause of this problem, is most likely when the phone warms up the case expands causing this fault with the Wi-Fi. A phone straight out of the box would not have this issue, as it has never had the chance to warm up before. As it stands, I cannot even buffer up YouTube videos when sat 4 foot below my router, which is Fibre Optic.

---------- Post added at 06:31 PM ---------- Previous post was at 06:30 PM ----------

Do you know anything about business? HTC would pay media companies to keep it on a hush, why do you think all the other problems such as Carphone Warehouses's re-call haven't been monophoned out to the world?
[HTC One X] Rhino-2-Horny:
that comment is very unnecessary :eek:

yes its developed a hardware fault but a lot of other phones do get problems too they are all cutting edge these days and no one can predict what can happen

htc one-x is a very highly rated high end phone with as i mentioned some minor flaws (wifi excluded) which you can easily live with ....the samsung g3 isnt without its flaws read up on it.

im sure HTC will come to there senses and fix it ... but if you dont like it get it replaced withint he 7 days or after 7 days specify you want a newest batch model ... HT25 may /HT26 june (currently)

Nothing in this world is perfect ...Just close :)
[HTC One X] Tung_meister:
I've just discovered I've got this issue, Initially the phone had excellent wifi reception but at some point after updates it became somewhat poor, I just presumed that the issue was caused by a change in radio or something but now after reading this even the slightest of touches on the back of the case next to the camera drastically improves my wifi reception. I got the phone through phones4u on launch day so obviously i'm out of the 28 day period so I'm thinking I'll just take it apart and fix it myself. Even if I sent it to HTC I'm sure they'd take weeks to fix it and I can't really be without the phone for that length of time so I guess this is my only option.
[HTC One X] jaaystott:
Your brave man. I got mind release day, but Carphone Warehouse will warrant a replacement phone if the phone was replaces within 28 days, so I can just swap mine which I think I'll do tomorrow. Planning on getting a GS3.
[HTC One X] adamgaltress:
How does your serial number start?
[HTC One X] jaaystott:
Adam I noticed in your letter you reported to HTC that no one with a '25' device had been affected, however it appears that the issues do explore into 25.

Check this: http://xdaforums.com/showpost.php?p=26926447&postcount=30

---------- Post added at 07:14 PM ---------- Previous post was at 07:13 PM ----------

here: http://xdaforums.com/showpost.php?p=26926447&postcount=30
[HTC One X] Tung_meister:
My serial number is a 23, I might give phones4u a call tomorrow and see what they say but I'm sure they'll just tell me to contact HTC about it. I can't see it being too difficult to pop it open and add some solder to the contacts on the case.
[HTC One X] bigoliver:
The post is not clear, Maximtje says he has the issue, BUT, he describes it like this...

I think he experienced some kind of death grip, which is normal as your hand being near the antenna would slightly block the signal.

Unless Maximtje confirms the issue clearly, I think we should disregard the post.
[HTC One X] bigoliver:
If you really want to self repair, please write your experience here and kindly add some photos if poss. Your experience could help others. Don't forget to read through the guides in the first post.
[HTC One X] adamgaltress:
Every XX25 model issue I have heard in this thread hasn't been confirmed, just like what big oliver has said so I didn't include it

Probably best just to contact HTC straight away and get them to do it. Good luck
[HTC One X] xchasa:
Check the SGS3 Q & A thread mate...

It's got a few issues developing now.

WiFi.

Battery drain on standby.

Screen issues.

Etc.
[HTC One X] knoxploration:
I'm wondering if I may be having this issue too, now. Until today WiFi worked fine, but now I only see some networks on a scan, not all that are nearby, and the WiFi keeps turning off and back on all by itself, 2-3 times per minute while I'm not connected to a network. (The phone is just sitting in the list of Wi-Fi networks.)

I've tried restarting the phone through the menu, and also by holding down the power button until it restarts, then going straight back into the Wi-Fi menu. No joy, still does the same.
[HTC One X] Tung_meister:
I've had a look over the guides and can't see there being any trouble for me doing it, like I said I'm not willing to send the device away and wait ages for HTC to maybe fix it or try and charge me to fix it on the grounds that my device is unlocked. I might have a go at fixing it tomorrow if I do i'll document my repair.
[HTC One X] surrealjam:
Just as a quick response to this thread - I am all too aware of the HTC One X issues.

I bought a new One X about 1 year ago and dropped the phone onto my hard floor at home. I picked it up, checked the screen lit up and there were no marks on it at all. Great, I thought, got away with that one. However, when I came to use the WiFi a bit later on I found the reception had suddenly dropped to 1 bar in places I used to get 3 or 4 and was non-existent even in adjacent rooms.

As the phone was already unlocked, rooted and running CM10 I was reluctant to risk a warranty return. Knowing the issues with the antenna, I opened the phone up and had a go at "re-positioning" the pins. Disaster ensued as I may have been successful in half fixing the WiFi but clearly did some irreversible damage to the screen - oops.

Anyway, long story short, that phone got sold and I was using a HTC One S for the last 12 months or so. Missing the HD screen, last week I went on eBay and picked up a cheap second hand HTC One X. Low and behold, the phone had the exact same WiFi issue - extremely poor reception.

Thinking I already have some experience, I (perhaps stupidly) had another go at opening the phone up and fixing it. This time, patience and experience paid off and although it's not perfect, it is better.

Conclusion - I have used 2 HTC One X's and both have had this problem. That's not good odds.

From what I could see, HTC had put a small plastic block between the 2 pins on the second phone which I don't remember on the first. Is this their idea of a fix to the manufacturing process?
[HTC One X] matique:
Hehehehe soldered new pins and MY WIFI HAS GAINED SUPER STRENGTH HAHAHA it has connection even on the second floor, which is excellent.

well now I just have the issue with GPS. I did the same for it but it's still not functioning...
[HTC One X] bigoliver:
Yes that probably would have been the fix, either manufactured fix or retro repair fix. See the OP for the official fix, they basicly replace all the insides and add plastic/rubber spacers to prevent the phone getting squashed again. Your not the first to report a "fixed" phoned regaining the fault. Did you happen to take any photos if the plastic bits? So we could know for sure if it's the fix.

I'm glad you left your comment I get accused of blowing the problem out of proportion, but you've had two HOXs and both have had the fault. This is why I'll never buy HTC again, I need a phone I can depend on.

Sorry to hear about your issues with the HOX, your a brave man to try another one.

If you love the phone (it is a great phone) I recommend you buy the HOX+ or the US LTE version they are very similar phones but don't have the design flaw.

Regards,

Oliver

Sent from my phone using a forum app
[HTC One X] bigoliver:
That's great you managed to fix the WiFi, sounds like you still have issues with some other pins, are you sure you had the right pin for the WiFi antenna (a video on YouTube shows lables all the pins) I guess you can either reopen and try again or just live without GPS (not an option for me, I'm always getting lost)

Good luck,

Oliver

Sent from my phone using a forum app
[HTC One X] matique:
Yeah pretty sure I got it right... :/ will try the software AGPS FIX.
[HTC One X] bigoliver:
Yeah I guess your GPS could have had multiple problems, GPS is another part of the HOX that has had a few issues since release.

Sent from my phone using a forum app
[HTC One X] Mor9:
I had the squeez problem too, it started this week after half a year i own this phone.

I cracked open the phone and put some foil under the golden metal, put everything back and the wifi works better than ever!

But one problem left.. I think I used too much foil and now the area of it is a little pointing out..

the screen is a little higher then he should. It can cause problems?
[HTC One X] knoxploration:
That might have something to do with:

* Dropping your phone on the floor

* Buying a second-hand phone that was probably dropped on the floor and god knows what else before you got it

I wouldn't be judging odds from a sample like that.

---------- Post added at 10:00 PM ---------- Previous post was at 09:56 PM ----------

It should be able to manage even faster than that if your WiFi is up to it. I just tested myself on WiFi (never tried it on the HOX+ before) and got 36760kbps down and 5904kbps up, albeit with a 19ms ping -- and that's with the phone all junked up with god only knows what software, network being used for streaming audio and torrents, etc. etc. at the same time. :)
[HTC One X] surrealjam:
Thanks, knoxploration, I feel a lot happier in this knowledge. I'll ignore my own experiences and the confirmation from HTC that the phone was badly designed in this area. It's a good job there are people like you in these forums to keep people's feet planted firmly on the ground!
[HTC One X] bigoliver:
I thought I had a dry sense of humour :)

Sent from my phone using a forum app
[HTC One X] matique:
I'm limited to my Internet plan at home haha :) upgraded to a fibre optics line at 300mbps... I'm streaming about 40mbps now..

---------- Post added at 10:07 PM ---------- Previous post was at 10:06 PM ----------

Hey man I've fixed my GPS using the same method too! Used too much solder the other time.. Time to run AGPS to fasten up lock speed now :D
[HTC One X] knoxploration:
Believe whatever you like. A sample size of two would be ludicrous even if you hadn't dropped one phone and bought the other second hand.

If you win two lottery scratch tickets in a row, does that mean every lottery ticket ever printed is a winner? How about if both tickets are already partially scratched off and you knew they were probably winners before you even picked them up? No. It's pure chance, nothing more.

Same here. And BTW, HTC has never confirmed any such thing. They confirmed they improved the product, but not the scope of the problem. It could be every phone affected, it could be one in a million. Every product ever made has room for improvement. The fact an improvement was made is not a confirmation of bad design.
[HTC One X] surrealjam:
Please, slow down - I need somewhere to write all this down so I can check the maths.
[HTC One X] knoxploration:
Let me save you the time you'll need to comprehend basic logic by simply placing you on ignore.
[HTC One X] bigoliver:
No ones knows how widespread this problem is. It is defiantly more widespread than it should be.

The HOX is great phone, but WiFi, Bluetooth and GPS are all vulnerable, HTC know this and have strengthened the phone, but very late and most HOXs are weaker than they should be, to make things worse, HTC have a bad track record with customer service and repair centres.

To anyone wanting a HOX I recommend the US LTE version or the HOX+ as they are very, very similar except they are less likely to break.

Perhaps only a small number are affected like HTC said, personly I think its a large number and the more time that passes the more that will fail.

I think the problems with the antennas are a real shame as it was the best phone I've have owned until the issue developed.

Let's hope only a small number are affected. I know a lot of members here just thought the phone has bad reception, they didn't know they had a fault until stumbling upon this thread.

As no one knows let's not debate how many, let just accept that too many phones have the fault and let's help the unfortunate people in this situation.

This thread is here to help people get the most out of their HOX, not to show it in a bad light.

In the UK I advice returning the phone to the seller if less than 6 months old as you have more rights under the sale of goods act, if over 6 months I recommend returning to HTC for a warranty repair.

If you have a unlocked or relocked bootloader, despite the fact the hardware fault is nothing to do with the bootloader HTC may repair under warranty for free or may charge you, claiming your warranty is void!

We provide guides for people who don't want to risk returning phones with a relocked bootloader or who don't have warranty for any other reason.

We are here to help and loads of our members have commited a lot a time to helping others.

Thanks to this thread people who hated the phone because of poor WiFi, GPS, Bluetooth and battery life, now have a 100% working phone that they really enjoy and love. In that respect this thread has help HTC and the HOX.

I respect the view this problem only affects a small percentage of phones, please can others respect my view that it is a wide spread problem.

No hard feelings,

Oliver

Sent from my phone using a forum app
[HTC One X] YorubaDey:
I highly doubt that the problem is a small one. Look at the size of this thread, Google HTC One X wi-fi problem etc.

Even when I looked through a marketplace the other day, several of the listed HOXes had been repaired due to this fault.

I honestly do believe this affects or will affect pretty much any HOX made before a certain date, which is a huge number of devices. I think it's obvious.

All in all, I was happy with my One X. Good phone. Sold it a while ago after getting it repaired. Happy new owner :)
[HTC One X] knoxploration:
That's just a little bit like saying "Nobody knows if the moon is made of cheese. It is definitely made of cheddar."

I respect that the customer service / public relations response has been poor. I don't accept that it is a widespread problem, because we have absolutely zero facts with which to back up that assertion.

And herein lies the problem with making assumptions with zero data to back them up. This argument is demonstrably wrong. I ordered my phone almost on the first day it was available, and it was made among the earliest batches, yet there is nothing wrong with its Wi-Fi, Bluetooth, NFC, GPS, or cell radios, and never has been.

Ockham's Razor says the simplest explanation is likely the correct one. The simplest explanation is that it affects devices which have been treated in a particular way.

That way almost certainly involves excessive squeezing of the phone. How much? Who knows. My personal guess is it involves putting the phone in your back pocket, loose with other items in a bag, in a poorly-designed case, or just simply squeezing it too much in use. (Getting overexcited playing a game; intentionally squeezing the phone to "see if you had the problem", etc.)

And as much as this thread has done something to help some people, it has likely hurt others who have *caused* the problem by squeeze-"testing" their phone and actually damaging it in the process.
[HTC One X] atrako1973:
Are you ****ing joking? Any phone that needs repair because it was squeezed is not fit to be sold , so now we can't squeeze a phone ? ,what's next ? Leave the HTC one x home cause its too fragile ? Even HTC recognised the problem and issued a formal fix , what are the odds of buying 3 HTC one xes from 3 countries and have the WiFi problem ? That's what happened to me, sent all of them to HTC ,they fixed them ,sold 2 ,then the 3rd HTC one x developed screen problem ,sent it to htc they fixed it but broke the earlier WiFi fix , so didn't bother and sold it as is