yashsingh1/xdaforums huggingface dataset:
[HTC One X] admp:
I got so annoyed last night because I couldn't use my WIFI even if the router is just by the next room.

Sending the phone back to HTC was pretty much not an option because of all the bad experiences I've read here so far. I can't take the chance of not having a phone for more than a week.

So I decided last night to open my phone. Took me roughly around 5mins to crack it open. I didn't use any tools, just my fingernails. No scratches were dealt BTW.

I didn't want to bend the pin and then breaking it. So I did the fix which used aluminum foil. I bent the foil about 3 times and cutting it so that it wouldn't be too big. then I taped it on the case making sure it won't move. Installed the phone back to the case and now my WIFI is fixed!

As soon as I get a soldering iron, I might open it up again and remove the foil and replace it with some solder. I don't want to solder a short piece of wire from the antenna to the contact point because from what I've read, this puts stress to the antenna. Not sure if it's true though.

Anyways, I'm a happy camper for now.
[HTC One X] bigoliver:
Thank you for your feedback. In theory the wire fix will add stress to the antenna as PhillipL kindly points out in this thread, and this extra stress is expected to burn out something in the phone quicker. However, since this thread started the wire fix has been a popular self repair and we have (so far, touch wood) not had any reports of this extra stress causing any harm. I guess more time is needed to know for sure. Personally I wouldn't do any of the self repairs, they all come with risk and all have potential to cause more harm over time. The worried with how you have done your repair (the foil fix) is that the pins will bend even further over time needing further foil to be added or that the foil may escape and cause a short circuit inside your phone.

So far the damage that has been caused by self repairing has been minimal, 1 or 2 people have snapped the antenna pin/pins but both people where able to fix the pins again with a soldering iron, oneguy squash a component and broke the vibration on his phone and I think another guy caused some damage opening the phone. These are the only stories in this thread of self repairs going wrong, and all these people still managed to fix their wifi. So don't worry too much about your self repair, I'll most likely be fine, but the official fix obviously carries the least risk.

Sent from my phone using a forum app.
[HTC One X] grega_slo:
OK my 2 cents...

I had same problem as most of you guys...

What I did was:

1. Open it up

2. Used ALU foil from kitchen: http://www.alufoil.org/

3. Rolled it to shape of antenna

4. Pressed it onto that gold bar that pins come on after assembling it

5. Assebmled the phone

6. Issue gone.
[HTC One X] nlock:
Hi all, just sharing my experience. I noticed my WiFi seriously weak about 2 weeks ago. I was unlocked running ARHD ROM, so decided to take a gamble on HTC and sent it back. I re-locked and flashed Vodafone RUU (Vodafone_UK_1.29.161.13_Radio_1.1204.105.14) to get back to stock.

Phone was collected last Monday 17th and has just been returned this morning. Thankfully, no issues with it being relocked, the phone is back and WiFi working perfectly now.

The serial number remains the same as before, as does the ROM (ICS 4.0.3 - Voda 1.29.161.13) but my bootloader is now stating locked (instead of re-locked).

Has anyone else had this and what did they do to unlock again? Go through the HTCDev site again or is there an alternative? Is there also any way to tell what fix was applied?

Thanks in advance.
[HTC One X] Eggcake:
Bah now I notice that I'm also affected. When this problem first started to get known, I also tested my phone but couldn't notice anything (maybe I did something wrong.

Now I can 100% reproduce the issue. I can even bend the phone that the problem starts showing (just "bend" the phone slightly (not much force of course!) by pushing down on the plastic near the front facing camera and resolve it again by pushing down on the glass next to the volume rocker).

Kinda sucks...I'm not sure whether I should send it in or not (not rooted so far). Self repair is not an option for me as I really don't want to mess it up/lose warranty.
[HTC One X] death__machine:
@nlock

You will have to go through HTCDev again, but I think you should try using your old 'Unlock_code' that htcdev would have sent in email. That reduces the process by a lot.

@Eggcake

Best thing to do is send it in.
[HTC One X] nlock:
Thanks Death Machine - you don't forsee any problems trying it - i.e. the worst that can happen is the phone just 'rejects' the code at which point, I go through HTCDev again?

Thanks
[HTC One X] Kenia1234:
Same here!!

The issue is gone and now my wifi is possibly stronger!! :)

You just have to put it in the correct place and make it have the correct shape and not too thick. :)

It is also very durable as a solution!! :) it has been three months that I made it and I never had a misfuncion.

I don't get why people are going to solder the device preventing them to change their housing one day!

The alluminium foil solution is easy, cheap, removable just if you want, just perfect! :)
[HTC One X] ndmuni:
My HOX is only 9 weeks old, suddenly today, wifi seems to have gone kaput.:( My other phones can pick up about 10 connections but HOX only one and even then it can't connect keeps saying its out of range when its only next door. I tried the squeeze test but nothing happens.

Question is, if I send it back to service centre do u guys think I can get a permanent fix? If not, I m going to sell away the phone tomorrow as I m on limited data plan but I have free wifi around me most of the time. Thanks.
[HTC One X] DaneShady:
Since this issue got worse and worse on my phone I started to do some research. I found many sites, inclusive this forum with the same prob.

First time I noticed it was when I wanted to connect the phone to our Volvo with bluethooth. It connected but i couldn't stream music or talk on the phone. But since I don't use BT that often it didn't bother me. But now that I even got this wifi problem I started to get really annoyed at this. I'm really sad since I really love this phone. I was tired of my 4S and was thinkin about this or the S3. Anyway, I love my 1X but I think that BT and wifi are importent things in my phone and want that to work..

Anyway, since I didn't want to mess with my phone I went back to the store where I bought it and they'll send it for repair. The guy at the desk were helpfull and he even took the phone and tested it. So he saw the problem himself.. Now I have to wait 14 days.. Hope it will be resolved. I don't want to be like the other swedish member who had to repair the phone several times..
[HTC One X] lawrence750:
Strange that it's all of sudden, and also that the squeeze test isn't working for you.

If you haven't already look in the op for htcs instructions for fixing it. It shows exactly where to squeeze to test. Just in case you're squeezing in the wrong place slightly or something

Either way, however it happened, I'm sure the service center can fix it, the fix is to replace housing and main board AFAIK.

Also to add in the polycarbonate spacers to stop it happening again :)
[HTC One X] pradeepvizz:
I should have given you my phone number for the directions :rolleyes: good that you got it sorted out! congrats, that brings me to a question - is comtel an official service center for HTC ? this is getting scary!!!
[HTC One X] M1SP1:
Same problem here

First:

Thank you very much for posting this information.

Another victim.

last week I discovered that I also am a victem of the WIFI antenna fault.

I phoned HTC yesterday because of the WIFI antenna fault and because of a blinking pixel in my screen (I wasnt planning on letting it being repaired but it has to go anyway so I thought I could also mention that )

they said I will have my phone back in 10 days ( I doubt that.. :p)

I have no damage to my phone (not even a scratch) and I never dropped it.

Because of my previous expiernce with repairing services I made pictures of my phone before they came to pick it up.

My device is from: SH26B (2012-06-11)

and last but not least:

Im sorry for my english :)
[HTC One X] ndmuni:
Thanks!!

Guess I'll give it a shot n send it to SC tomorrow, its gonna be my 3rd visit in 3 months, 1st my XL LCD screen just blackout after ICS update then my Wildfire S digitizer stop working lucky for me they were all under warranty. Sigh!! don't know why I keep going back to HTC phones:silly:

EDIT: Just tried the squeeze again this time it connects when squeeze it and if i squeeze harder it jumps 2 bars up so if SC tries the same test it should tell them its their bloody fault
[HTC One X] Manafa:
Guys, I have very annoying BT problem, but my WiFi works like a charm, never had any issue with it. When I connect any BT headset (Plantronics, Jawbone, Nokia) and put the phone in my pocket it starts to interupt and acting as the phone is 10 meters away. Even out of the pocket, when I put my hand in the back side of the phone, the music or call stops immediately. It's impossible to use the BT in that way. I sent the phone to HTC service center and after 2 weeks they send it back and explain they fixed some mechanical issue, but the problem was still there. So, I sent the phone back to them and after 2 more weeks I received back. This time they stated to change the mainboard and I believe them, because the IMEI was new. Unforunately, the problem is still exist without any improvement. Please advise me what can I do to fix it?
[HTC One X] bigoliver:
This might be a different issue and maybe a software reset will fix it, try resetting/reflashing your phone (this will be done if you send it for repair anyway).

You've nothing to lose from trying, hopefully your problem will be software related?
[HTC One X] lawrence750:
+1 try this first before sending

---------- Post added at 10:17 PM ---------- Previous post was at 10:14 PM ----------

Sounds like they still haven't fixed it properly. BT antenna is same as wifi antenna, I couldn't use BT either because it was so bad. Exactly what you described. Repair experience is also similar to your description, I know it's a pain but keep sending it again and again until they fix it. When I got it back the second time un repaired I asked for replacement instead as they were taking the piss and they agreed. If you don't ask you don't get as they say.

Plus the law in UK (if you're from uk) is that if they can't repair, then they have to replace or refund it. However that is for the retailer to do, htc doesn't have to unless you bought direct from htc.
[HTC One X] Manafa:
Thanks, but I changing my rom very often and always doing full wipe, but the problem is still here :(

But if it is antenna issue, why my wifi signal is great? It's even better of my laptop. I'm not in UK, but the law here in Bulgaria is the same, I think is equal in all EU. It's pain in the ass to stay without phone for so long, I prefer to sacrifice the BT or try to repair myself.
[HTC One X] ndmuni:
I tried the squeeze test again and yes I get connection straight away and if i squeeze a little harder it jumps 2 bars. At least now I know for sure what the problem is so will head straight down to SC and let them fix it. Will come back to u guys on the results. Thanks:)
[HTC One X] lawrence750:
Honestly no idea. Is it like that for every wifi network you connect to? All I can say really is that after being in tech support for a few years, you learn that nothing is impossible however illogical it seems :)

Still most likely its antenna, my wifi still did get a good signal when faulty, but BT sucked.

Actually here's an easy test.

Play music on BT headset. Put hand over headset to block signal, then quickly (whilst still blocking the signal) do the squeeze test. Variate how much you are blocking the headset, as in give it a chance - even on a perfectly operational phone, you can still block the connection or at least make it stutter by putting hand over it

BT isn't as good as wifi in general, so this would explain a lot
[HTC One X] bigoliver:
The wifi antenna has 2 pins, one for wifi and the other for BT, maybe only one of your 2 pins is damaged. You can bet that if this is the case it'll only be a matter of time before you lose your wifi signal too.

Sorry to be so pessimistic.

If your problem is not software related and I don't think it is after your last post, then it will most likely be the antenna problem described here, whether it is or isn't the same antenna problem doesn't matter too much, you'll still need to send away for repair or replacement.

Good luck mate
[HTC One X] Manafa:
But they changed the mainboard. I think antenna is on it, right? I think nothing else I can do. Maybe will send for repair again on try to live without BT headset :( Thanks guys, you are really great.
[HTC One X] lawrence750:
The housing contains the antenna I believe

The mainboard just has the connectors, these are the bits that bend, they could well have replaced it with a mainboard that they weren't very careful with, and on re assembly of your phone, bent the damn pins again lol.

Honestly send it for repair, they'll do it again, and hopefully will be more careful this time
[HTC One X] death__machine:
Lol, my legs still ache from roaming around Al qous haha! Anyways its cool. Like they say "No Pain, No gain"

And yes Comtel might be a distributor or the second service center in UAE. But **** them, I'm going SIT again as long as I'm in Dubai and if I face a major problem again.
[HTC One X] death__machine:
Correct
[HTC One X] Manafa:
I've tried with the alu foil, but no change, still BT have issues. Then I removed the foil and gently raised the contact pins. Now is a little better, still interrupts, but not so oftten.
[HTC One X] bigoliver:
Very brave of you to open your phone yourself, I hope you fully researched your problem first. It sounds like it could be problem with the pins if raising them helped it a little, though I would have liked it to be more conclusive. Did you try squeezing the phone to see if bt improved? That would show you if raising the pins would improve BT and by how much, if squeezing don't improve BT its unlikely that raising the pins will. The danger with squeezing is that it could damage the pins, but it's probably less dangerous than opening your phone to check the pins.

Sent from a phone via a forum app.
[HTC One X] dalecook:
Third time lucky? I have a baaad feeling about this.

I've not had much to say since my mega rant 35 pages ago.... but the gadget ownership farce continues, am currently without a One X while I await an exchange.

This will only be my third One X and my third period without a phone while it's being swapped or repaired, not as bad as some people here but still crap. Dial-a-Phone are meant to be swapping it, outside the normal 28 day period due to me being fed up. It probably arrived in their building on Saturday, but so far it's not flagged in their system as received, which gives me nervous tummy grumbles.

I got so pee'd off with these One X problems I bought a Huawei G300 as a spare phone, network unlocked it, and bought a micro SIM adapter at a total cost £107, so I can continue to stay in touch with people using my normal number. Also updated it to ICS with some difficulty, had to get a micro SD card to make that work... and you know what? It's not bad! While it's a bit limited it certainly makes me think that there's still goodness to be had outside of the top three phones in the world. Screw HTC, am annoyed I've had to spend so much money, time and effort because of choosing their flagshiϯ phone.

Dale.
[HTC One X] bigoliver:
Thanks for the update Dale, this fault has cost one x owners so much stress, money and time. I spent hours trying to get my phone repaired before they acknowledged the fault, then I tried to gain awareness of the fault so htc would acknowledge it and people can start getting repairs. I was without my phone for a month despite my hight profile, calling three, htc, and my thread hitting the headlines all over. Fortunately things have improve since HTC acknowledged the fault, they now have a fix, but as you have found out, it is still a complete mess. So frustrating, anyone can make a mistake it how you deal with it that matters, htc are not dealing with the fault well and we the customers end up suffering :(

Sent from a phone via a forum app.
[HTC One X] lawrence750:
+1 i completely agree

it really is a pity that htc is outsourcing the repair companies instead of just dealing with the repairs themselves (not that this means htc wouldn't screw up the repairs, but there must be a greater level of control by doing it this way). its these 3rd party repair companies that aren't doing the job properly and who are as a result giving htc a bad name. I'm surprised a company as big as HTC is still letting this continue.. They seriously need to rethink this process.
[HTC One X] bigoliver:
Yes and another issue is HTC charging some members for the repair due to an unlocked bootloader when HTC know very well it is nothing to do with the bootloader. HTC Quietly fobbing you off would be a more accurate moto lol.

Many members do get a satisfactory service, many don't. It's very hit and miss.

Sent from a phone via a forum app.
[HTC One X] stu_tls:
Looks like its repair time for me too!!

Not long after 3 released the 2.17 update my wireless went tits up! it still works but not as good as before and always less bars!
[HTC One X] pickup9785:
My WIFI issue is back, noooo, I am not happy, I am hoping for a replacement because I have lost all faith in the device I currently own

So if anybody is interested, I sent this to buymobilephones

I purchased a HTC One X from you back in April, from day one I had issues with overheating whilst playing games, yellow marks across the screen and poor battery life. I was lead to believe that upcoming updates would fix the problems that I had, however, they have not, battery life is better, yellow spots and overheating still cause issues.

Then later on I developed an issue with the WIFI signal which is a known fault, and with that the battery life became very poor. I decided it was time to send it back for repair, so I detailed all the faults and sent it to a HTC service centre. It took HTC just short of a month (14th June - 12th July) before they managed to return the phone to me, WIFI and battery were fixed, yellow marks and overheating were not.

I was without a phone for a month which is unacceptable, and unable to use my contract for which I was still paying £26 a month.

NOW, THE SAME WIFI ISSUE IS BACK ?! it is not fixed, and I now consider this phone to be faulty and unrepairable, I certainly will not accept being without a phone for another month.

I can only see two acceptable outcomes to this : -

1) My preferable solution would be to receive a replacement non faulty phone from yourselves as a swapout.

2) An equal phone is provided whilst I send this in for repair, either to yourselves or HTC, and that all faults are repaired this time. If it comes back with any of the faults unfixed or if any of the faults re-occur then I will insist on a replacement as per my statutory rights.

Please let me know how we can proceed with this.

I received the reply

I'm sorry to hear that your handset has yet again developed a fault.

You can either send the handset directly to HTC or return this to ourselves.

Unfortunately we are unable to offer an exchange of the handset.

We can send this direct to the manufacturer who will make the decision of a repair or replacement under the manufacturers warranty.

We offer a loan handset which is a simple handset used for calling and text as a good will gesture. Unfortunately this will not take a micro sim card.

We therefore can refund your line rental for the time you have been withoout the hadnset by sending us your bills showing the contract was not used within the time period the handset was being repaired.

To which I replied

Thank you for your reply, I refer to the sale of goods act 1979 section 48B-2A when I state that failure to supply a temparary handset would cause me significant inconvenience, which I have already had to endure during the failed repair. The fact that the first repair failed would also state that the product is of unsatisfactory quality.

I therefore request again that you either supply a replacement handset whilst mine is being repaired, or provide a replacement phone.

Failure to comply will force me to seek a refund.

I will let you guys know how it goes...
[HTC One X] Rusty!:
Apparently 2.17 has messed up wifi for some people, so it might be that rather than hardware.

According to Xmoo, his was fixed with the JB leak.
[HTC One X] bigoliver:
I'm sorry you are having to go through this again.

You are completely right in asking for a replacement or refund. I wouldn't accept another repair either and yes 1 month for a repair is unacceptable. Ask for another brand (if that's what you want) or you want all your money refunding. You'll likely need to fight for the replacement or refund but I'm sure you will win in the end, the law is on your side. See my guide to getting a repair, replacement or refund in the first post. Basically find out contact numbers for the (phone seller) CEOs office and don't let them fob you off. Some sellers are better than others, Amazon and Play seem to be the best.

Good luck, keep us up to date mate.

Sent from a phone via a forum app.
[HTC One X] pickup9785:
Thanks for the reply, unfortunately I don't see how it could be, pinching the phone takes me from none to three bars so it looks to be a hardware fault...

Oh and don't get me wrong I love the One X, if it wasn't for the WIFI issue I would be happy, what I am worried about is they fix it and then it goes wrong out of warranty.
[HTC One X] bigoliver:
Your not alone. Three are quite slow at sending phones for repair, they had mine in the 3 shop for 10 days before posting it (see my horror story in op) I suggest you either ask for a package to post the phone yourself or you ask the 3 shop which day and time they send the phones away and take your phone on that day, making it clear you want it sending that day.

This will hopefully inconvenience you less. Keep us informed mate

Sent from a phone via a forum app.
[HTC One X] lawrence750:
Nice :) good on you for not backing down, these companies always try to take the cheapest and easiest option, and it's about time they stop messing the consumer about! Since when did "the customer is always right" stop? (to be replaced with "the customer is always conned")
[HTC One X] georgek_gr:
Hello everyone

a little help here please? I'm looking to buy a second HTC One X and I can't seem to get around this serial number: SH25NW116872

I can tell it was made in Shanghai in 2012 but I can't understand the rest of the date. Could anyone break it down for me? I just don't want to have a device with WiFi or Tegra3 issues...

any help is much appreciated

George
[HTC One X] uqadwe:
It's produced in ~23 May.

You can't identify a faulty phone by It's serial number
[HTC One X] jbl200:
Got my one X back

I sent my hox for repair on 19 this month.

Wifi issue + the camera presented an orizontal red line when when making pictures in the dark.

the result? new lens + camera sensor and no wifi fix

The case is clean and no marks on the phone.

Maybe i will fix the wifi by myself. i'll see.
[HTC One X] bigoliver:
True, but I think they just wanted to know if it has the fix pre installed, it doesn't.

Obviously it doesn't mean it will become faulty, but personally I would be worried about the antenna pins getting squashed.

Sent from a phone via a forum app.
[HTC One X] bigoliver:
Just as long as you are aware that it will; void your warranty, you could cause further damage whilst repairing and diy fixes could cause long term damage. I would advice you to send it for repair again, I know it's a inconvenience, but worth it in the long term.

Sent from a phone via a forum app.
[HTC One X] rickwyatt:
hi my divice number is ht267W dose mine have the fix pre installed for WiFi? thanks