[Sprint HTC EVO 4G LTE] TaintedByte:
FAQs - Massive Question Round Up Thread for Jewel

፨ INTRODUCTION ፨

Hello! So you got your awesome flashy new phone but you have a million questions to ask. Maybe it's your first Android phone. Maybe you're late to the party. Maybe you forgot everything you know.

It's okay. This thread will help you. This thread is not to discourage you from posting a new one but simply to save you time in case your question has been answered but buried over time.

This thread will also help the forum stay fresh and clutter free. However if your question was not answered here, feel free to start your own.

፨ IMPORTANT ፨

There are some things to keep in mind before reading this thread:​

It is impossible to gather all knowledge on this device, therefore this thread will always be incomplete. Please keep in mind that if something is not answered here it does not mean it wasn't elsewhere on the forum. Search before posting.

All of the questions/issues have been researched in depth and a source will be given if applicable. However, there is always a chance some of the information is wrong. Please only attempt a fix if you're comfortable doing so.

This thread will get quite long over time, I recommend you Ctrl+F (or equivalent) and search by keyword.

If you have any suggestions or want to submit a question/answer, PLEASE do so. It makes keeping this updated easier and lets the community participate. Credit will be given.

፨ FAQs ፨

​

Q: How do I root and/or unlock my bootloader?

A: bigdaddy619 has a guide that will take you from stock to having an unlocked bootloader, custom recovery and root access. His guide is located here.

Q: Is there a dev S-OFF method?

A: There are currently three methods to obtain S-OFF. One is unlimited.IO's method, DirtyRacun , the other one is Facepalm by jcase and beaups. If you are running 3.16.651.3 use Moonshine by fuses, beaups, and hyuh. Finally, if you're on 3.17.651.4 use rumrunner by beaups and fuses. Thanks to bigdaddy619 for informing me about Moonshine and rumrunner.

Q: I ran HTCDev unlock/S-OFF but now when I boot I get a disclaimer in red letters by HTC, can I get rid of it?

A: Indeed. regaw_leinad made a zip to run through your Bootloader that gets rid of the red disclaimer text. Check out his thread here.

Q: I'm rooted, can I still take OTA updates?

A: While it will not cause harm to your device you will lose root and all apps dependant on it will cease to function. It is recommended to wait until until a stock rooted version that can be flashed through recovery becomes available.

Q: I'm new to Android and I'm overwhelmed with all these terms, what an Hboot? What's a recovery or AOSP or a Nandroid? I'm completely lost. Help!

A: Relax, don't panic. om4 has you covered. He made a thread covering everything you need to know. Find it here.

Q: Will unlocking/rooting void my warranty?

A: Rooting and unlocking your bootloader is considered tampering your phone and can void your warranty. That being said, rooting is completely reversible and undetectable once done. If you unlock through HTC's unlocker it will void PARTS of your warranty with HTC and add a 'unlocked' tag to your bootloader.

Q: Is there a way to make it appear as though I never unlocked my bootloader?

A: If you are S-OFF, then regaw_leinad wrote a guide located here that will give you detailed instructions to get your phone back to S-ON and revert the ***LOCKED*** flag in the bootloader.

Q: I see guides telling me to do a battery pull or my phone is stuck. Do I have to open up my phone to battery pull? Thanks to poison1916.

A: Of course not. Simply press and hold the power button for 10 seconds. You will see the capacitive buttons flash and then your phone will restart as if you did a battery pull on devices with a removable battery.

Q: What is the difference between root, S-OFF and an unlocked bootloader?

A: regaw_leinad made an in depth post here. If you have time, read it -- you will learn a lot. Otherwise here's the summed up version:

S-OFF allows complete control over your device, it will grant you access to all NAND protected partitions on your device.

Unlocked Bootloader (through the HTCDev unlock) is a "lite" version of S-OFF, it will allow you to flash a recovery and through it, a custom ROM. Zips that are attempted to be flashed through the bootloader will still need to come from HTC. UPDATE: Newer Hboot versions limit what can be done through the bootloader, please exercise caution when updating your Hboot version.

Root is not related to the NAND partitions at all, instead it grants you complete control over the OS (Android) itself. It will let you write and edit any file you wish. This lets you run apps like Titanium Backup and Adblock that need to either access or edit system files.

Q: Will all kernels work with all ROMs?

A: No. Sense-based kernels will only work with Sense based ROMs and non-Sense (Cyanogenmod, AOKP, etc.) will only work with non-Sense kernels. It is also important to note that kernels built for one version of Android will usually not work on others. Read the OP of the kernel you wish to flash to make sure it is compatible with your ROM.

Q: Why is multitasking so aggressive? My apps are being killed off quickly.

A: HTC has stated that this is working as they intended (source). Most ROMs have addressed this issue and you should receive better multitasking while running them. For default Android multitasking, consider using a non-Sense ROM like CyanogenMOD or AOKP.

Q: My data connection is slow or it disconnects and roams randomly, any fix?

A: This doesn't have one concrete answer since there are multiple reasons why data connections are acting up. Sprint could be doing maintenance to a tower near you, call them and verify. It is also possible that the connection at your location simply is not good, there is nothing that can be done in this situation. If you know that your connection should be better or your phone is randomly acting up a solution is to re provision your phone. You can go to a Sprint store and ask a tech to do it for you or follow my instructions here. Failing all that, your phone could have a hardware problem.

Q: My proximity sensor is not acting normally, is my unit defective?

A: First of all, make sure that your screen protector does not cover up your sensor. If that is not your issue you can do a proximity sensor test by launching your dialer and typing *#*#3424#*#* this will launch HTC's test menu and you can test your proximity sensor there to determine if it's working properly. Some ROMs remove the test menu, if using the dialer code does not work, flash a stock ROM.

Q: Google Wallet say my device is not supported, why?

A: This is a normal message that shows if you are rooted. wwjoshdew made a post and video here demonstrating Wallet working despite the unsupported message. It is safe to ignore.

Q: Wallet tells me my secure element is not responding, how do I fix this?

A: There is no known fix except to get a new device. Reports from other phones that run Wallet and ran across this error (HTC One X, Galaxy Nexus, etc.) say that the only way to have Wallet functionality again is to get a new device. I have a thread started here that will give more information as well as educate you on what not to do with your replacement device. UPDATE: While there is nothing that can be done for phones with a broken secure element, this should no longer occur with the newer version of Wallet.

Q: If my secure element is not working, can I still use NFC?

A: Yes. If you are okay with not using Wallet then there is no need to replace your device as stated above. A secure element error will only bar you from using secure apps (only Wallet at the moment) but NFC is still fully functional.

Q: Does a 64GB micro SD card work on our phones?

A: Yes. There are a couple of users in this thread confirming that it works.

Q: Where can I find missing apps from HTC like Flashlight and Notes?

A: Flashlight can be found in the HTC hub. If you no longer have the HTC hub app, downsouthballa posted it here. The notes app cannot be found in the Hub but puertoblack2003 ported it over and can be found on his thread.

Q: How can I change what app opens certain links/actions?

A: Due to a patent dispute by Apple, HTC has changed the way certain links are handled, basic apps like SMS and browser can be selected by going to settings> app associations and selecting the default app. Most ROMs have restored original functionality, however if you are still running stock steal25 made a mod located here.

Q: How can I change which shortcuts show on the default lockscreen?

A: The default HTC lockscreen will show the icons that are placed on the default launcher's dock. Simply put the apps you want there and it will reflect on your lockscreen.

Q: Why are my pictures smaller than 8MP?

A: This is done by default with the camera to 'fit' the pictures you take to your screen without having you zoom in. It crops the top and bottom part of your photos to make them widescreen instead of the default 4:3 ratio. To fix this simply launch your camera app and touch the settings icon> Camera options> Widescreen (untick).

Q: Why are my pictures saved to the internal phone storage and how can I force it to save to the SD card?

A: When you first launched your camera app (assuming you had an SD card in) it should have asked you if you wanted to save to the SD card. Either way, the problem is easily fixed within the camera settings or by going to Settings> Storage> App storage locations and choosing Storage card for each option.

Q: What's with the black bar with three dots on certain apps?

A: That is the menu button, since HTC did not add a hardware button Android automatically fixes the issue by placing an onscreen button. This shouldn't show up on apps that are updated for ICS, however. If you have an unlocked bootloader runandhide05 made a mod that remaps your hardware keys and gets rid of the on screen bar. Check out his thread here. Some ROMs already have a way to remap hardware keys, in that case this mod is not needed.

Q: Why can't I set different volume levels for ringtones and notifications?

A: This is not a device issue, rather an OS issue. ICS "links" the notification and ringtone volumes into one. Some people have found that using Volume Control + from the Play Store fixes the problem (but you do have to set the volumes within the app).

Q: Is it possible to charge my device while using the kickstand?

A: Yes the kickstand can support the phone's weight on either orientation. Take a look at this image.

Q: I can't send pictures using Android Beam, I touch both phones together and it makes the 'link' sound and vibrates but then nothing happens, is something wrong?

A: NFC is not intended for large amounts of data to transfer through it. It would take too long (about 2.5 minutes for an 8MB picture). It's only meant for text transfer which in turn can prompt the phone to do other things such as sharing contact cards, webpage links, market apps and such. UPDATE: The Jellybean update has expanded on this functionality, it now allows you to initiate a picture/video transfer if you tap two devices together. To get around the above issue when Beam detects that you want to send over a picture/video it will automatically turn on bluetooth, pair the devices, send the data and turn off bluetooth.

Q: How do I take a screenshot?

A: Hold down the power button and press the home button on the stock ROM. Some ROMs might change this, consult with your ROM's dev.

Q: I'm getting horrible battery life and my phone will not go into deep sleep while I'm on Wi-Fi?

A: This problem is easily corrected by disabling "Best Wi-Fi Performance" under Wi-Fi settings.

Q: Certain games/apps that require multi touch will not work correctly. Is our phone capable of multitouch?

A: Yes our phone is capable of detecting multiple screen touches. By default the phone ships with a setting that only detects 2 inputs for apps and 3 for sense. Go into Settings> Display and turn HTC Gestures off. I made a video demonstrating what happens with the setting on and off: http://www.youtube.com/watch?v=w38TwrLu90w

Q: I did the above fix but I am still having multitouch issues at times, did I do something wrong?

A: If you have a third party lockscreen, such as Widgetlocker or Go Locker, some people have reported issues with multitouch. You have to enable "Retain System Keyguard" Widgetlocker has this setting under Advanced. Once you apply both fixes install a multitouch test app from the market and test your phone. It should be able to handle ten points simultaneously.

Q: Is there a way to move application data (such as huge game files) to the SD Card instead of the phone storage?

A: The best way to do this is to swap the mount point between your internal storage and your SD card. This tricks the phone into thinking that your SD card is the storage that came with the phone and will automatically store everything there. For Sense you can download a flashable zip on maxdamage2122's thread. If you are running CM10 then check out this other thread by maxdamage2122.

Q: What's the best ROM for me? I want a mod that does X, Y, or Z where can I find it?

A: djR3Z keeps a great updated list of all the different resources for our phones. His thread is located here.

Q: NFC doesn't work when my screen is off or locked, is it broken?

A: By default NFC will not work when your screen is turn off or your phone is locked. However, there is a mod by StephanSch which lets you use NFC with the screen off or on your lockscreen (or both) his thread is here.

Q: Why does my camera open slower when I use the physical camera button?

A: It is unknown exactly why, but speculation seems to be that adding a delay to launching the app from the hardware button will prevent the camera from turning on accidentally in your pocket and wasting battery. If you still want to take quick pictures without unlocking your phone, set a camera shortcut on your lockscreen (also works on third party ones like Widgetlocker) and then simply 'unlock' to the app, it will instantly launch the camera.

Q: What is NFC? What can I do with it?

A: NFC stands for near field communications and it allows our devices to communicate with other devices and objects through a radio frequency. This could mean anything from pairing two devices together, transferring small amounts of data or executing a task or event. For example you can use NFC tags to toggle wi fi on or off when you are home. Check out this thread to see what apps to use and where to purchase tags.

Q: Does our phone have a RGB LED?

A: No. HTC is still only providing their newer phones with a green/amber LED. So applications that let you customize the 'color' of the LED won't fully work as blue is missing which is a primary color (for additive combinations, like light) required to make all other colors.

Q: Can we pair Wii motes or other bluetooth controllers?

A: Yes. The stock ROM works out of the box and sense based ROMs using HTC's newest bluetooth stack will work as well.

Q: I ran the RUU 3.15.651.16 but my ROM/radios did not update only my HBOOT did, how can I fix this?

A: First of all, if you are just reading over this thread and haven't actually RAN this RUU, then do NOT do it. If you want jellybean then just flash a stock Jellybean ROM. Now then, if you are having this issue, rollerpig has a potential fix in his thread located here.

Q: My question isn't answered here, what can I do?

A: Well that depends on what your situation is. Here are a couple of helpful tips, though:

If your question is a general one about the phone (how do I X?) then first SEARCH the forums. Try different key words. If that doesn't answer your question, feel free to make a new thread.

If you require immediate help you can always try dropping in IRC and see if anyone is willing to give you a hand.

PLEASE NOTE:

IRC is not there to provide 1-on-1 help. People will most likely help, but it is not expected. Don't spam with "PLEASE HELP I BRICKED MY PHONE!". Be courteous and patient.