yashsingh1/xdaforums huggingface dataset:
[HTC One X] lawrence750:
its hard to remember lol. here goes...

first phone screen flicker (at this time, htc hadn't said whether it was software/hardware and advised to replace, so i did).

second phone, screen flicker, and 2 dead pixels.

third phone more flicker and dead pixel.

fourth had flicker again, and i'm sure there was something else but can't remember.

fifth phone, no flicker, but a dead pixel and the left side of the screen wasn't in the case properly, sharp edge sticking out, and you literally just had to very lightly touch that area of the screen for the lcd itself to ripple (all the others needed quite a lot of pressure to cause any ripple)

6th phone - dead pixel, misaligned front speaker hole (they actually drilled them wonky out of line with the rest of em. I could do a better job myself) and now the bt and wifi issues, which i only realised i had for definite today.

over the 6 of them, the build quality felt alot better with the last two (with the exception of the screen sticking out) they felt alot more solid than the first few.

and believe it or not. i've already sent this 6th one for repair already. it was returned to me UNREPAIRED. all they did was reflash the rom. fecking idiots. I even took a picture of the speaker holes and they just completely ignored it!
[HTC One X] wph:
Respect for keeping the One X. In your case I would asked for a different phone or sold it directly after I got a new one.
[HTC One X] ToddeSwe:
This isn't normal when 5 meters from router without any obstacles.

Skickat från min HTC One X via Tapatalk 2

****big picture :) Sorry, sent from my Tapatalk :)
[HTC One X] Rhino-2-Horny:
whats the best tech site to put some info to about this as i dont think theyll acknowledge it unless pushed?

i mean HTC still think its still software issue hampering the wifi hence the new patch for AT&T users ...the international is to follow shortly. (on gsmarena. com)

"The AT&T version of the HTC One X is now receiving a firmware update that brings the phone to version 1.85.502.3. The update weighs in at 64.55MB and is now rolling out over the air.

The main change here is fix to the Wi-Fi connectivity issue that some users were complaining about. Other changes include increase in Wi-Fi throughput, which means you will get improved speeds over Wi-Fi and AT&T address book fixes, where the contacts no longer get formatted when synced to AAB.

If you have a rooted device, this update will unroot your phone, so might have to wait a bit longer until a fix comes out for this."

with all the new people being added on a daily basis here plus the other forums sites bringing it up, its getting crazy to think they cant at least aknowledge they are looking into fixing the problem....

hence i think most of these repair shops being mentioned dont know about the flaw and dont understand properly even though you have sent details and photos.. :(
[HTC One X] maxlifo:
OK, I've just fired up my replacement and it has a yellow spot top left and screen ripple down both sides, with light pressure.

First one was fine in both respects, apart from the Wi-Fi issue.

Just tested the replacement (HT23Y) for Wi-Fi signal at work (1.29.401.7 OTA update) and stood directly below the repeater, next to the server room (where it has the strongest signal here), I got between -50 & -60.

I updated to 1.29.401.11 and the signal read between -40 & -50 in the same position.

Hope that's of some use. Time to arrange a replacement. :mad:
[HTC One X] lawrence750:
it was tempting, the only reason i didn't, was simply because theres no competition really (even the sgs3 isn't imo). and the phone is so good i love it! just wish they would put a little more effort into building them properly!
[HTC One X] Scarrrr:
Okay guys, some good news! (i guess)

The repair status is update with:

Part replaced + Software update (but it was up to date?) (or does reset to factory defeaults also reset the updates?)

All service activities registered for your repair are shown in the view below.

Service activity:	Onderdeel vervangen -> Part replaced in english.

Service activity:	Software update

Additional information:	lblNewSoftwareVersionCaption 1.29.401.11 ( 002, 032 )
[HTC One X] bigoliver:
Its easy to prove your not alone, link to them this thread. Are we all lying? Linking and informing HTC and carriers of this thread is the best way to avoid getting fobbed off with bullshirt.
[HTC One X] nightfury08:
I'm having this Wifi issue started 2 days ago, i bought my HOX last May 17. I thought it was just my wireless router having a problem, 5meters away from my phone without obstruction has 1bar only and also wasn't able to connect to wifi on my work which before has two bars. And then i found this thread and tried to squeeze my phone then signal boost. Can anyone suggest how can i self repair my phone? Mine has HT24SW color white. I'm really disappointed on this, i really love this phone but has this issue.
[HTC One X] adamgaltress:
Oliver, is it worth me trying to ring HTC to see if they will repair my One X even though I have unlocked the bootloader? Or should I wait it out for an official announcement?
[HTC One X] bigoliver:
Amazon seems to be the way forward. I wish I was getting that kind of service from 3uk
[HTC One X] bigoliver:
There are currently 9 guides by different people who fixed this themselves in the first post Under the section "3. DIY" two have pictures, I also wrote a guide based on (IMO) the best of the advice in those guides.

If you are going to do this, read all the guides and don't blame me if it goes wrong.

Also it would be great if you can take pictures and share your experience with us all here.

Cheers for joining us,

Oliver
[HTC One X] bigoliver:
That's the million pound question! Some people have reported it being repaired despite an unlocked boot loader, they have however re-locked the phone and restored the original RUU. All the info I have is on the first post, sorry I cant help further (Not yet anyway)
[HTC One X] nightfury08:
Thanks BIGOLIVER for this post. I really appreciate this. But now I'm having a problem how am i able to fix my HOX since I only purchased a phone that has service warranty(parts has no warranty) only. 1 week replacement is also over. Can you suggest what should I do?
[HTC One X] adamgaltress:
Cheers, I think I am going to wait for HTC to make an announcement of some sort
[HTC One X] dave@dkvinyls:
I have updated my Horror Story post, it kind of has a happy ending.

http://xdaforums.com/showpost.php?p=29314173&postcount=2265
[HTC One X] :
That sounds like fast dormancy. It's a battery saving feature on some networks, it's great when your network supports it and horrible when it doesn't.

http://www.computerworld.com/s/arti...martphone_networking_and_battery_performance_
[HTC One X] boe323:
Yeah i think yor right, vodafone must of fixed something in our area, as it never did it before, the hox i sold my dad is now the same where before it would just keep flicking from H to 3g and back, glad to say that the wifi fault still hasnt shown its ugly head on the one i sold or the one i have now.
[HTC One X] hawk728:
I started having same WiFi signal problems with my brand new HOX after a week. Since it would have taken ages for my local dealer to fix the issue I did it my self with some layers of tinfoil and now the signal is excellent.

One thing, when opening the phone I found a lot of tape, that was holding some very thin wires to the back cover. So beware not to rip those.
[HTC One X] Von Ropen:
Thanks bigoliver for star this thread and all folks that contributed on the thread. I sent my HOX to HTC in order to repare wifi. It was rooted and then I unrooted it before to send to HTC. They send me back, in perfect state into a box. On the picture there is a list of changes and box. WiFi works better than ever, repaired on 7 days here in Spain, and free cost as it was in warranty. So encurage people to try to send it to htc before open the phone by themself.

Regards all

Enviado desde mi HTC One X usando Tapatalk 2
[HTC One X] gloscherrybomb:
Phone finally back in my hands. Noticeably stiffer back so they have fixed it. What a relief!
[HTC One X] cropcircle:
Hi all

I had the wifi issue on my HOX.

I went to the store I bought it from and they offered to send it to HTC so I would wait 3-4 weeks for a repaired one.

After seeing all the horror stories here, I was afraid that I will get another faulty device.

I traded in my HOX for a Galaxy S3. :(

The HTC One X is definitely a better phone. But I can't have a broken device and I can't keep sending it and waiting.

Too bad. It was fun while it lasted. Now to start getting used to the SGS3.

Sent from my GT-I9300
[HTC One X] deadmeat2k:
I handed in my HOX (HT24) 2.5 months ago for the first time to get the Wifi issue fixed. I had been using it for about 2 months up till that point. Here's what happened then:

1) My phone was repaired by HTC and came back with Wifi in mint condition. However the loudspeaker no longer functioned!

2) Back to HTC, and again they decided to repair. After 3 weeks a new (or more likely refurbished HT24) phone was returned to me.

3) Only now the vibrator was not working. Back to HTC again, with a demand for a replacement. But no, they repaired this one as well.

4) The repaired phone came back after only 1 week (good job). However, now things are getting absurd: this phone has the Wifi issue all over it - actually worse than the phone I returned originally! What the .... is going on

This is the end of the line for me. Tomorrow I will demand full refund, and then I guess I will end up with SG3.

I am so disappointed with HTC, and right now I feel like never buying any of their phones any more. The HOX is such a nice phone, and I would always prefer Sense over Touchwiz. But what use is this if their hardware and repair service quality is completely unacceptable!
[HTC One X] Von Ropen:
Did you actually had a HoX? Down on your signature says that you had an iPhone and then a Sgs3...
[HTC One X] cropcircle:
I just edited my sig. Ihad the HOX for about a month.

Sent from my GT-I9300
[HTC One X] Von Ropen:
Just buy an other phone, a friend of mine, bough a sg3 and he had a problem with speakers, the sound was very

Low, so he send to Samsung. When it came back, the screen was broken, and the speaker was not working any more. He send back again to Samsung and the phone disappeared completely, well it was what Samsung told him, that his phone was not sent to them and they do not know where it is. Finally he demanded Samsung and I Hoppe the phone appears. He says that as soon the phone appears he is going to buy a HOX...
[HTC One X] bigoliver:
Thanks for keeping us updated, shame you felt you had to resort to self repair but at least your phone is working as it should and the stress is over

Sent from my phone via a forum application.
[HTC One X] bigoliver:
Great result, glad your phone is fixed :)

Sent from my phone via a forum application.
[HTC One X] bigoliver:
I did the same thing and feel the same way, I preferred the HOX too but I could never have confidence in it after reading all this thread.

Sent from my phone via a forum application.
[HTC One X] kingkong0821:
Hi guys,I am a Hong Kong user,I ve bought the HOX for about two months and i recently notice the wifi issue on my device,then I call the HTC hotline in HK,during the conversation,they asked for my phones IEMI no. and then they confirmed my phone is a hox,anyone knows if this this process also told them my device is unlocked or not?I'll send my device to the HTC a few days later,hope they can fix the issue without any charge:( ( they said the the repair process only last 3-4 days). Sorry for my bad English
[HTC One X] bgodhania:
Hi I have hox with WiFi fault. I am currently in India for holiday. I will send my hox to htc for repair when I get back to UK. But recently I have discover that my GPS can't lock my position. It's jumping all around. I just wanted to know that does WiFi and GPS share same antenna? Or this is another hardware fault?
[HTC One X] :
It's sad when one of the best/ most useful threads on xda is one like this... :(

Bigoliver, thanks for all your efforts. I feel a lot better / more confident about sending my phone off for repair now. Though I am starting think that there is no way my phone is going to last me two years (contract).

It's so annoying!!! I almost feel like I'm in the wrong for unlocking even though this is a hardware issue! Anyway, will relock and do as suggested in your first post and keep everybody posted.
[HTC One X] bigoliver:
Hi, thanks for joining us.

Not sure why HTC needed your iemi number, it may be so they can check if you are unlocked or relocked but I'd expect them to check your phone once receiving it not before.

The only official knowledge we have regarding the official testing procedures is the official repair guide in the OP.

If your phone is unlocked, you should relock it and install original software before returning the phone.

I do not know what the law is like in your country but here in Europe it seems to be pot luck whether htc honour the warranty or not, many people get a repair or replacement without issue, many others have to fight hard for a repair or end up getting charged (read some of the horror stories in OP)

If un/relocked it seems to be best in the UK to return to the seller of the phone and have it repaired or replaced under the Sale of Goods Act, obviously the law will be different where you are. I suggest you also join a local forum to your country to get the best advice where you are. Please keep us informed here though.

Cheers,

Oliver

Sent from my phone via a forum application.
[HTC One X] bigoliver:
I don't think it is the same aerial as far as I know, the wifi antenna is only for wifi and bluetooth, however I do think the gps has a similarly designed aerial that suffers the same fate as the wifi antenna (the pins can also get squashed) I think this is why the official fix reinforces both sides of the phone rather than just the side that contains the wifi antenna.

I guess it could be helpful if you gently squeeze the top left hand side of the phone (not hard, don't do it any damage) and see if the gps improves, report back if anything happens.

I have read a few threads on here and seen a few videos on YouTube about various gps problems, you could have any of them.

Cheers,

Oliver

Sent from my phone via a forum application.
[HTC One X] bigoliver:
Thanks for the complement, just about all the information in the OP has been provided by the excellent community here, I just put it all together with continuous updates and I offer advice with the knowledge I've pick up along the way.

Your right, it is very sad. HTC imho has always delivered the best build quality in Android phones, this One X has so many reported faults, how could they let this happen :( I guess they rushed the phone out to beat rival flagship phones to the market and it back fired. It would not be so bad if htc replace all faulty handsets immediately but if you read the horror stories that is not the case.

Sent from my phone via a forum application.
[HTC One X] PurpleRob:
14/08 Just had an extremely rude UPS Rep (Richard Mansfield) turn up at my door just as I'm off to work. I showed him the UPS ticket stating my phone is left behind the bins but he told me unless I gave him the ticket he would state that i was unhelpful and he would report that my phone had been delivered, which is not the case. He is the third person so far from UPS that I have shown the ticket to, do they not believe me? Anyway I have retained the ticket as this is my only proof that they have delivered a poor service and that I have not received my phone. I am extremely angry to say the least. After all this piss poor service from all sides I will not be buying another HTC product again.
[HTC One X] bgodhania:
thanks for your quick response

yes it is ht245w***** ,

i did tried squeeze left hand side but no luck.

and it is same fault that youtube video GPS mark jump around your street.

i think its bad quality control because this is my replacement device as i had yellow spot. i think this is my last HTC device.:crying:
[HTC One X] zombiefly:
dear me. why do they want to take the ticket? presumably to make it vanish so the driver in question isn't "in the frame". can you report this weird behaviour to head office?

this whole situation is dire. so many people being treated so badly because of a problem that really shouldn't have occurred in the first place. Shame on you HTC, "quietly ignorant.."
[HTC One X] Rusty!:
Make a bunch of copies of the ticket and hand them out to the idiots that turn up.
[HTC One X] boe323:
This sounds like the person in question is trying to cover it up, get freinds etc to turn up at your door trying to take the original ticket.If i stuffed up i would be doing the same. You just would not leave a package behind the bin on a street, round the back maybe, but not on the street. I gather it was the street as the guy said it was bin day. Lol, he probably pinched it himself.
[HTC One X] Thronesmasher:
I bought my One X a month ago and after 2 weeks the wifi issue appeared.

I decided to fix it myself because I don't want to lose my phone for a few weeks and after reading the horror stories in this thread I didn't want to get it back with just new firmware flashed and a EUR 150 bill attached for unlocking the bootloader.

Opening the case was the hardest part. Be sure to tape up the power and volume buttons and remove the SIM tray before you begin.

I used my finger nails to pry it open and a guitar pick as a lever. Start at the bottom and the bottom of the sides. Take your time and don't put too much pressure on the screen. Bend the casing away till you can see the space under the phone. Put something underneath (use your nails or a guitar pick) and apply some pressure. Don't bend it further, but keep the pressure for a few seconds so the adhesive gets some time to let loose. Once you have the bottom loose, gently pull the rest out with some controlled force. My phone turned on a couple of times during the process so I had to press the power button for 8 seconds to shut it off again.

I applied a bit of solder to the 4 connections shown in the pics earlier in this thread. No wire, no bending of the clips, just 4 drops of solder.

Reassembly is easy; start with the top and just snap it in.

After reassembling my wifi signal was maxed out everywhere in the house.

Total time spend: 10 minutes. Total money spend: 5 ct worth of solder.

Thanks for the guides in this thread. It was very helpful.
[HTC One X] szjeng:
Got my HOX back after a week. New back cover was installed for free, signal is optimal again! :laugh:
[HTC One X] Kars.R:
after applying the wifi fix, the wifi and bt connections work sumblime.

Unfortunately I now have to connection to 2g/3g. :( Something with sim card couldn't register to network. I think it is possible that the connection to the specific antenna is now faulty, anyone a clue where to look at? Is it the bottom of the two connections?

Help would be greatly appreciated!
[HTC One X] Laurentius26:
Hi all,

It's all my own fault, I'm not blaming anyone and this seems like a beautifull fix but I just come here with a warning.

Today I've looked at the video on page one and it looked very easy to do the fix.

Because I'm having problems with bluetooth range and wifi signal I taught lets give it a go, what can I lose, with a bit of patience it shouldn't be to hard to soldeer.

Well, it ended up in a drama, my power button popped out, plus the antenna contact came lose from the print plate.

It took me much more time then 15 minutes but I'm happy to tell my device is alive again, the power button and wifi plus bluetooth are working again. The only thing I still have is a yellow spot on the screen but hopefully that will dissapear.

For me it didn't change anything dho, I still have bluetooth and wifi range problems.
[HTC One X] Laurentius26:
Hi all,

It's all my own fault, I'm not blaming anyone as this seems like a beautiful fix but I just come here with a warning.

Today I've looked at the video on page one and it looked very easy to do the fix.

Because I'm having problems with bluetooth range and wifi signal I taught lets give it a go, what can I lose, with a bit of patience it shouldn't be to hard to soldeer.

Well, it ended up in a drama, my power button popped out, plus the antenna contact came lose from the print plate.

It took me much more time then 15 minutes but I'm happy to tell at the end of this disaster my device is alive again, the power button and wifi plus bluetooth are working again.

The only thing left over is a yellow spot on the screen but hopefully that will disappear.

For me it didn't change anything dho, I still have bluetooth and wifi range problems, all stress and trouble for nothing. :(
[HTC One X] bigoliver:
In preparation you should have taped up the buttons, but I guess you know this now. Thanks for sharing the warnings, people need to know that it does not always go as planned, I personally wouldn't try it.

However know you have opened your phone, your warranty will be void as I assume you will have broke some tamper seals. It might be worth researching in detail (lots of guides in op) and trying again, or paying someone to do the repair for you. At least it sounds like you haven't caused any further damage.

Sent from my phone via a forum application.
[HTC One X] Rusty!:
Thankfully you assume wrong, there are no tamper seals.
[HTC One X] Laurentius26:
The wifi and bluetooth still work, wifi isn't that bad in range but bluetooth sucks, if I have my headset connected within a range of 1 meter I already have connection problems. The music falters because of that.

I taught this mod would fix that but it doesn't.

The problem with bluetooth appeared the last 2 weeks, first I taught it was the new OTA 2.17.401.2 update causing the bt problem because

with 1.29.401.11 I had no issues at all.

Very weird problem.

The yellow spot I have already seen one time as well, it disappeared first time after a few hours so hopefully this one will do as well.

Edit; small update, the yellow spot is slowly disappearing, it's almost gone now.
[HTC One X] bigoliver:
You'll be pleased to hear that another member who fixed their One X got a yellow dot afterwards and it fully disappeared after time.

I am sure I have read in this thread about tamper seals when opening the One X, I am probably wrong though :-$

Sent from my phone via a forum application.
[HTC One X] Laurentius26:
Opened my device two more times tonight and I'm very happy to tell you that I now have much better bleutooth signal.

No guide I'm sorry as I'm a amateur

but people be warned when you start, it's not that easy as it looks like!

Anyway thanks a lot, finally I can use my bt stereo headsets normal, hopefully it stays that way.

The yellow spot is gone.:)
[HTC One X] godutch:
A bigger warning when you open be even more careful with the volume keys, although easier to reinsert than the power button if it fallout it can damage you wifi antenna as I found out the hard way :( but I had nothing too lose either as my device was rooted and I was sure I was out of warranty already....

Also I found out the double sided tape on the side near the corner is very important for maintaining a proper contact and to prevent the antennas from bending because the shell is forced downwards without significant tape
[HTC One X] kingkong0821:
Just received a call from the HTC,

they firstly told me that my phone shows 'relocked',

so i have to pay 1850 HKD(about 233 USD)'ONLY' if i wish to exchange the motherboard,

(almost shxt my pants,what a huge amount of money for me:crying:)

if i only want to fix the wifi issue,then it is free of charge.

they will return the device to me a few days later, will report to you then.

lastly,they told me that if i can make my device return to 'locked'

the warrant will still work,does it mean they wont do any record that the device has been unlocked of not:confused: