yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] ph00ny:
Awful

I placed a pre-order for my dad on the 6th. I just called to check on the status and the rep told me that they're being held at the customs

When i told her that apple's request was denied by the judge and they shouldn't be held at the customs, girl on the phone said "whatever" and then told me once more that they were told that they're being held at the customs

Remind me never to pre-order from bestbuy ever again
[Galaxy S III General] Joe777G:
I talked to the BestBuy I've pre-ordered at (2x PB on 6/10) around 10:30am EST and they said that the "launch date" had been pushed back, but that pre-orders would still be getting them as expected. She told me that the phones hadn't come in yet, but that they are expecting the shipment today and that I should check back this afternoon.
[Galaxy S III General] KryptosXLayer2:
Yep, they have their **** together alright:

http://www.bestbuy.com/site/Mobile-...II/pcmcat276500050016.c?id=pcmcat276500050016

Whoa, this is the first anyone's said anything about customs.... Apple couldn't stop the launch, so what's this all about?
[Galaxy S III General] lepapirriky:
Its really frustrating when you get on the phone one of those ignorant people that think we can believe one of those lames excuses so they have to be responsible for a correct answer. I understand they don't know anything about the shipping but lying in such a way its just makes people even more mad :S
[Galaxy S III General] cbond007:
Just left my BB and they don't know anything or have anything. They told me that they will talk to their manager about my exchange window closing, so hopefully they will be lenient on people who are getting close to their 30 days
[Galaxy S III General] g_kinz:
thanks for pointing that out i must have missed that sorry for a dup post

---------- Post added at 04:06 PM ---------- Previous post was at 04:01 PM ----------

bestbuy here in shreveport said they couldnt sell mine yet due to a lawsuit. made me think they have them just wont release them
[Galaxy S III General] Bizdady:
If you exchange it back to something else does a new window open up? Then exchange that once SG3 is in stock?
[Galaxy S III General] BBlunts456:
This....

I just spoke with my local BB(nj) where I preordered, I was told the same thing and the shipment should be in by 4pm est. I explained to him that today is my 29th day of my exchange policy and I was told that they will do what ever it takes to put the S3 in my hands today. Whatever the hell that means.
[Galaxy S III General] KryptosXLayer2:
I don't think that's how it works.... if it was, you could roll those new 30 days all the way down the year and get a new phone every month!
[Galaxy S III General] rcdroid31:
The way bb has handled this is just plain awful but I have no choice but to hang in there...I've got buy back on my galaxy s2 so ill be trading it in...I've had it within six months so they'll give me 350 bucks For it! I'm also eligible for an upgrade through sprint as I took advantage of the buyout program deal they had so my galaxy s3 will be free.. ..If I ever get the damn thing! Smh
[Galaxy S III General] ptfdmedic:
Alright. I'm in Ohio and I have called every Best Buy in NE Ohio. No one seems to know whats going on, as has been stated previously. However, I have found multiple sources online that state that the 16 GB pre-orders will be filled on time.

I don't have the links at the moment just just use Google.

None of the stores I called/stalked this morning have received any deliveries today yet. The only consistent thing I have heard is that they were waiting for the UPS truck to show up this morning or this afternoon.

My impression is that if you have a pre-order that you will likely get yours today. However, that's for Sprint and likely only the 16 GB version. I totally hope they come in because I just sold my GN on ebay last night and I need to ship it out soon :-)
[Galaxy S III General] ptfdmedic:
Your right but it depends on how they return the product. If they actually return the product and then buy it again, you'll have a new 30 days. If you just swap it out it follows the original purchase date.

I also wouldn't hold out hope for them extending the window for returns due to delays. They wouldn't do it when the EVO LTE was delayed either.
[Galaxy S III General] tommydaniel:
I hope so!
[Galaxy S III General] rcdroid31:
I just called a few bb stores in my area(DC MD) and I'm hearing the same thing! Every perosn i talked to says that If you pre ordered a 16gb s3 then your order will most likely be fulfilled today or tomorrow at the latest..32 gb s3? Not

so much!
[Galaxy S III General] DroidRC1:
Just got off the phone with best buy she said its active in there system and couple of the stores in my area had them but sold them and she said there was some in transit but none where coming to my area

And said also they are online O_o
[Galaxy S III General] jfenton57:
I was just sold that it's still showing none in warehouse or in transit. I think the best thing to assume is that nobody really knows what is going on...at least not those at the level we are dealing with.
[Galaxy S III General] screwhead728:
Just called another BB store, the girl told me that they received an e-mail this morning that they will possible receive the phones tomorrow, for Sprint and AT&T but not for Verizon.... I just I get my phone today or tomorrow!
[Galaxy S III General] g_kinz:
on the phone with BB here in shreveport and they still say it cant be sold due to the apple lawsuit and that the local AT&T stores are selling them so i asked if AT&T is selling them and i have a AT&T account why cant they give it to me. then they put me on hold
[Galaxy S III General] ptfdmedic:
I was just told that they are expecting the preorders for ATT in today and Sprint tomorrow.
[Galaxy S III General] tommydaniel:
I don't understand why they are keeping so quiet about it. We all know today was the launch date, so if there were delays, BB should have announced like every other carrier did. Considering Sprint is fulfilling pre-orders, I am crossing my fingers that BB will be too...
[Galaxy S III General] phantomevo77:
Ok guys here's the latest update. Most stores should be getting at least 5 att phones today for pre orders only.

Every store is getting Sprint ones tomorrow according to our latest update.

This is such a mess. I apologize guys for all this but I agree BBYM didn't handle this right or didn't work with the carriers close enough.
[Galaxy S III General] JJE37:
Sitting duck

Does anyone else's order show status as

"Order in process of being fulfilled; Usually ships in 1 - 2 days."

It has said that since I ordered it and has not Updated.

Ordered 6/7 at&t, white, online, Express shipping to home

I just don't know how much longer I will wait before canceling with some At&t direct orders arriving today.:mad:

Btw this is my first (and by the looks of it the last) time I have pre-ordered from bestbuy.
[Galaxy S III General] the2rrell:
IM thinkink of signing of another contract with at&t to get the US version.....i have the internaltional already and will probably sell it if the US version is up to par with it as far as preformance.

so i hope the at&t stores and Bestbuy have them soon, i was going to walk in and get one today, but from what i am reading yall are having no luck....:o
[Galaxy S III General] Payin:
Sprint Pre-orders

I made the mistake of pre-ordering through BBYM :(

Just by reading the sprint forums people are getting their 16 GB GSIII pre-orders this morning. I'm so jelly :mad:

Seems like the 16 GB GSIII will be fulfilled today for Sprint so I'm hoping BBYM gets their shipment today but since they didnt get the shipment overnight most likely it will be after lunch and still no info on the 32 GB.
[Galaxy S III General] phantomevo77:
This is absolutely correct.
[Galaxy S III General] jerrygooch:
Sorry, but is this statement for all SIII's (AT&T, Sprint, Verizion?) or just a specific carrier? I have an AT&T order (Marble White) There are no SIII's of either color in any of the stores in my area. (Central AR) I'm still showing back ordered and I usually call Best Buy when I get home from work for an update on the order.

To take everyone's mind off this long wait with Best Buy I have some food for thought...

Will you be flashing custom roms? I ask this because with all the enhancements that Sammy put into their stock rom it seems hard for AOSP/CM9/AOKP to beat. granted they could probably port some of the features. S Voice is just a fun feature.. But what about the screen staying on while you look at it as well as all the pretty good Sammy apps? I've played with the new TouchWiz UX too. I'm still no fan. However it seems like I could live with it. In the end I'll probably flash a stockish rom for awhile till I get bored or Jelly Bean gets released :)

Thoughts? :)
[Galaxy S III General] Bizdady:
Called bestbuy and yaa lady didnt know much lol As soon as I said mobile phone she knew I was calling about the SGIII.

Seeing if they do ship today or tomorrow since I didnt do it in store Im probably going to be stuck waiting for delivery early next week :(

I asked If I could switch it to a store pickup but I was DENIED!
[Galaxy S III General] Tkdawg22:
I'm getting the same thing from the BBY here in Hoover, AL.
[Galaxy S III General] the2rrell:
THIS you are SOOO right about, i am was a CM9,AOKP,AOSP nut....they are always faster and have better features. BUT this time....sammy and TW are the better out of the launchers and roms. on my International.....TW is Super smooth, no lagging, features are fun and usuful....that have not been ported over to the CM9's and ect. and i honestly though they are all fast, Stock with a custom kernel just seems to be smoother to me.

its why am hoping to get the US version as well. so i can really see the difference in the 2.
[Galaxy S III General] jerrygooch:
I wonder if this is in store or for those who have it being shipped home? I figured it would be faster to get it shipped home especially since I paid for the expedite shipping.
[Galaxy S III General] thehavock18:
Will stick with stock for a while anyway. Love aokp with the themes so if a developer can add in an app that can theme tw like aokp
[Galaxy S III General] Payin:
BBYM Shipment

I just called my store in Houston, the person at BBYM just told me the truck just came in with some Samsung GSIII goodies!

Could not verify carrier at the moment but I hope they got some for Sprint!!!
[Galaxy S III General] ptfdmedic:
What I keep hearing is that the ATT preorders are today and Sprint will be today, if not tomorrow. It depends on when they arrive. I'm the 1st or 2nd on the preorder list so I'm really hoping today but at least tomorrow.
[Galaxy S III General] bmoreboy02:
i just looked over in the tmobile section and there walking into tmobile stores and buying them right now
[Galaxy S III General] tommydaniel:
Which store?
[Galaxy S III General] phantomevo77:
You nailed on the dot. Had a meeting this morning and I was checking up on the status of the SG3 and this is exactly what was in our alert.

For those of you waiting. Be patient, UPS/Fedex has your phone on a truck on their way to your nearest BBYM!
[Galaxy S III General] screwhead728:
Great news!! Hope we all get it today!
[Galaxy S III General] ph00ny:
I was ok with the answer until she said "whatever" when i told her that shouldn't be the case. I was very polite on the phone too
[Galaxy S III General] the2rrell:
Oh man, i am in houston as well......and am about to call the highway 6 Westhiemer store right now.
[Galaxy S III General] jerrygooch:
There are some amazing features that I'm guessing will be ported one way or another buy some brilliant dev. Glad I'm not the only one having a hard time deciding. I'm so happy that the US hardware is practically the same on all carriers. I think development for this phone has to the potential to be as large as the Nexus devices! Time will tell :)

---------- Post added at 11:01 AM ---------- Previous post was at 10:58 AM ----------

Hmm, My BB said nothing till next week. though what does a random employee know? I have the phone being shipped to my address hopefully there are a few being shipped for those of us that went that route!
[Galaxy S III General] Bizdady:
I'm stay stock for a little bit I guess. Ill probably root for mods and themes though.
[Galaxy S III General] phantomevo77:
It was in our alert this morning. They may be saying next week if you dont have a preorder, but preorders should be filled today or tomorrow!

Also, i can back that up by our inventory showing all stores have at least 5 blue and white ATT models "on order" which means UPS/FedEX has em on their way. I didnt get a chance to look at Sprint this morning.
[Galaxy S III General] airerik:
Do you know if stores will be getting more stock than just the pre-orders? I pre-ordered mine but I know others who want them.
[Galaxy S III General] g_kinz:
i heard that AT&T SIII source code was released

check this page out http://www.mobilebloom.com/source-code-for-the-att-galaxy-s-iii-released-by-samsung/2215589/
[Galaxy S III General] tommydaniel:
Called the Galleria BestBuy in Houston and they said the Sprint SIII's were delayed till possibly next week and they wouldn't get the ATT models for a few days..wtf
[Galaxy S III General] jerrygooch:
Well let me ask you this.. If I say wanted switch my preorder from home to in-store pick up. Also I have a marble white but I'd be willing to take a pebble blue! would a Best Buy store make it happen as long as they had an extra phone that wasn't reserved? :)
[Galaxy S III General] cent_0_o:
Wallisville and beltway..
[Galaxy S III General] phantomevo77:
Unfortunately not. Right now first shipments are preorder only.

This is what doesnt make any sense...

Our alert says "while the carriers havent officially named a launch date for the SG3, phones that come in can be sold and they are for pre orders only. no sales outside pre orders"

something along those lines from what i remember reading.

DOESNT MAKE ANY SENSE! All carriers have announced their date!

---------- Post added at 10:09 AM ---------- Previous post was at 10:07 AM ----------

That would be up to the mobile/store manager at that point. Wouldn't hurt to give the store a call and ask for the mobile manager, if he/she isnt there, ask for store manager. Cant guarantee anything, but doesnt hurt to try. :)
[Galaxy S III General] jerrygooch:
Ok another question, I'll definitely give em a call. do best buy stores have a general time when they receive stock? some post said call back after 1pm or something like that! I'll probably be bugging the crap out of my Best Buy and Customer Support for the next few day. Can't help it I'm a phone guy! Got to have the best :P
[Galaxy S III General] garyd9:
Actually, AT&T hasn't officially announced a date. They've told people that if they were promised A, they might get B... but there's been no general, public and official announcement from AT&T.
[Galaxy S III General] phantomevo77:
It usually depends on that area/store's UPS/FedEX delivery truck. Ours usually arrives anywhere between 11-1. So I guess its a safe bet to call around 1.

Btw, you and me both with phones, I have a VZ, and Sprint line, and soon to be getting my ATT line. (iPhone, LTEvo, and SG3) :)

---------- Post added at 10:16 AM ---------- Previous post was at 10:15 AM ----------

Well, i guess meaning from Sprint and T-Mobile there has been.
[Galaxy S III General] jerrygooch:
Well gave you a thanks :) You have been very helpful!
[Galaxy S III General] phantomevo77:
My pleasure. Just trying to help everyone out. Especially since I am an eagerly waiting customer as well. I just so happen to work at BBYM :P
[Galaxy S III General] cbond007:
My BB just called me and said they are expecting some to come in tomorrow and I should receive a call around noon to come pick it up. (16gb White Pre-ordered)
[Galaxy S III General] CamL016:
At&t Preorder to Home

I preorder my sgs3 pebble blue 16 GB from bestbuy.com on 6/3. I had it express shipped to my house. Any information on when it will be here? Thanks
[Galaxy S III General] phantomevo77:
don't have any info on online pre orders nor any access, so sorry, I don't.
[Galaxy S III General] Danibal79:
I just called the Best Buy in Orlando (Waterford Lakes) and they said they expect to get ATT today, but not Sprint. They aren't sure when they will get their Sprint phones.
[Galaxy S III General] bmoreboy02:
i just wana say bestbuy completely effed this up!!! I preordered and am really not stressin that bad but i tell you what. if this was an iphone this **** wouldnt be happenin!!! Hell the national media would be showing all this ****. maybe if one of em did a story on how bestbuy took money for thousands of preorders for june 21st....then june 21st had no idea where peoples phones were and just blew them off it would open there eyes...i agree bestbuy has no control over when these phines come in.....i get that but they need to have someone more knowledgable talkin to people lettin them know what the hells goin on bc the fact we chose to give bestbuy are buisness and not sprint is really biting us in the ass bc sprint customers are having there phones brought to there front door on time as promised but yet we cant even get someone to narrow it down to what god damn week our phones coming in.
[Galaxy S III General] cent_0_o:
Does anyone know how long it would take to get the pre orders ready once they get the shipments?
[Galaxy S III General] phantomevo77:
Maybe 10-15 minutes depending if they are busy or not
[Galaxy S III General] Danibal79:
Depends on how many phone calls from people like us they get.
[Galaxy S III General] KryptosXLayer2:
That's good to hear, that's a good store to go to - I'm pre-ordered at the Sanford BB which is also much better than many other stores nearby, namely Altamonte!
[Galaxy S III General] Danibal79:
I live in Sanford, but work at UCF so I usually do Waterford for stuff like this. I do like the Sanford one better than the others (even though it is a smaller store).
[Galaxy S III General] bmoreboy02:
http://xdaforums.com/showthread.php?t=1692684

[Official] T-Mobile Samsung Galaxy S III Info/Pre-Order/Chat Thread

idk if i posted that link right but tmobile customers from newyork to chicago are walking in stores and getting them
[Galaxy S III General] ptfdmedic:
I think that it's easy to be upset at Best Buy and honestly the communication aspect of this whole thing leaves much to be desired. However, I don't think Best Buy is to blame for the entirety of this situation. The phone is so insanely in demand that Samsung simply doesn't have the stock to meet said demand. They also had manufacturing issues as well that didn't help.

If someone preordered, they will get the phone today or tomorrow. I'm really hoping that it's today personally. However, this is leaps and bounds better then the EVO LTE launch....

It could also have been much worse. Apple could have succeeded in getting the phone banned all together. That would be really distressing. Everything is about perspective. :-)
[Galaxy S III General] lopezpm:
Just walked out of a tmobile store in the detroit area and they have a lot of them. Only the blue which looked kinda purple to me.
[Galaxy S III General] qhinton:
I finally built up enough guts tp call bbym in milwaukee with whom I preordered from. Basically they said Apple lawsuit crap. I told them so you think every consumer was born yesterday? They just need to tell the truth
[Galaxy S III General] bmoreboy02:
i read somewhere and another thread someone asked why samsung never launches a phone on all the carriers the sameday.....i think we all got our answer today lol
[Galaxy S III General] rcdroid31:
I agree that its not ALL bb's fault..but they've def made a bad situation 10 x worse. I've called 10 different stores and gotten 10 different answers! Some people even had the nerve to get annoyed with me as if I'm not the one that made a conscious choice to spend 50 bucks at their establishment when I could have(and in hind sight I should have) went to a sprint store and gotten my pre order done..as they are full filling pre orders on time...this is not how u treat someone who has chosen to spend their money with you on good faith! Ill never pre order with them again...ever!
[Galaxy S III General] Truufinator:
Well, my bestbuy.com order still says backordered / In process. My email says I should receive it from June 20 - 25. So technically I'm still on target to receive one. I bet they will be working hardcore this weekend.
[Galaxy S III General] bmoreboy02:
you know what i had a brand new in box defender for the eipc touch otterbox sent me under warranty i was gona sell in the market but you know what i said eff it i went into bestbuy and lied said i bougjt it from them they looked up my original purchase 3weeks ago and gave me 53$ store credit card. i know its wrong but hey now i feel better
[Galaxy S III General] bmoreboy02:
and i printed out the otterbox price off which is 8$ cheaper then theres. im a stick em for everything they got lol....hold on let me check my reward zone points lol
[Galaxy S III General] airerik:
Just spoke on the phone with my BB. He said he hadn't checked the BB memos/news yet. They just opened 20 minutes ago. Said he was at the BB store last night until 8pm and they didn't get any phone and no news. He will check the memos/news and also see if other stores got them in and he will give me a call back. Pretty good customer service trying to keep a customer updated.
[Galaxy S III General] CamL016:
That is what my order says too. What email are you referring to that says you will receive it June 20-25? The only email i have received was one informing me that they had received my order. It said "Order in process of being fulfilled. Estimated arrival date: 06/15/2012 - 06/18/2012"
[Galaxy S III General] stuff:
Mine still says the same, yet the email I received says: "Order in process of being fulfilled. Estimated arrival date: 06/13/2012 - 06/18/2012."

I never got any emails past that and I called the yesterday and the rep didn't know wtf she was talking about.
[Galaxy S III General] Truufinator:
Yes. The we received your order email. It shows June 20 - 25. I ordered on June 15.
[Galaxy S III General] airerik:
Mobile guy at BB actually called me back. He said the internal note said they should be receiving them this afternoon to be ready for tomorrow. I asked if I can pick it up possibly today, and he said "you will be e-mailed about the phone as soon as it comes in the back. You will literally know when your phone arrives before I do." As soon as I get the e-mail, I will go over there and pick it up!

Sprint by the way....
[Galaxy S III General] Bizdady:
STATUS

Sprint Mobile Package

1 Samsung - Galaxy S III 4G Mobile Phone - Pebble Blue (Sprint) SKU: 5717371

A signature is required when this item is delivered.

Order in process of being fulfilled. Estimated arrival date: 06/19/2012 -06/20/2012

Grrr shoulda held on to my Nexus a little bit longer.
[Galaxy S III General] Danibal79:
I think with all the rumors going around now about when Best Buy will get the phones, I'm not going to believe anyone/anything until I see someone who's actually gotten the phone from Best Buy.
[Galaxy S III General] stuff:
I just don't understand. I pre-ordered mine, asking it to be delivered to my home. So, why would best buy not ship the phone out the moment they get them in their inventory?

I called them and the lady that keeps answering just says the generic "when an item is on backorder it can take 1-2 weeks..."

It's not on backorder! It's a pre-order, and I don't understand the point in pre-ordering a phone when you will be receiving it days after ATT pre-orders go though.
[Galaxy S III General] Gadgetz:
Just called Both Best Buys near me here in Sacramento and both told me they are going to fulfill their preorders tomorrow, neither hesitated with that answer either so we'll see.