yashsingh1/xdaforums huggingface dataset:
[HTC One X] Billthe4th:
It sounds like your music pausing issue is separate to the antenna issue - my a2dp connection would break up a lot previously, but since the fix it's perfect (my music didn't pause when the connection was breaking up - it would just stutter). It's also worth mentioning that I run CyanogenMod now and I find the bluetooth performance much better than with stock/sense roms - it even does song title reporting to my MW600.

If I were you I'd stick with your case fix for the moment - my understanding of the issue is that the pins either make a connection or they don't, there's no middle ground. When the pins aren't connecting to the antenna you still get some WiFi/BT reception (a bit like how you can get some reception on your TV even with no aerial plugged in), so even if you do bend the pins down further, the problem won't actually be worse when you remove the fix.
[HTC One X] zombiefly:
Well i say a2dp is pausing, what its actually doing is stuttering, but the head unit in the car flashes "BT PAUSE" very quickly. like i said though, its only on certain files. But, it could be said that i'm having stuttering.. my wifi is full all the time though. i can download large files without interruption. I will try a different music player on the way home this evening and try some of the tracks that have caused issue before and see if the problem still exists.

i'm interested in your mention of cyanogen, this is slightly off topic so feel free to PM me with the answer. Which version are you using? 9 or 10? who's port? that a2dp track ID is all i've ever wanted and i'm glad to hear its working. now i know that i'll happily try it... what are you using for camera, the htc camera is about the only thing they've ever got right IMHO :)
[HTC One X] bigoliver:
Quick answer is no, software can not bend the pins down. However I do have a theory...

Entering the bootloader requires you to hold down the volume rocker and power button simultaneously, this action squeezes the phone exactly where the wifi antenna is located. In fact just adjusting the volume places quite a bit of pressure around the antenna area.

HTC has said squeezing the phone accelerates the issue, so it is quite possibly the reason why it has only affected your modified phones, I'm sure pure stock phones will develop the same issue, maybe just not as quick.

Sent from my phone using a forum app
[HTC One X] Billthe4th:
PM'd :)

I guess it's up to the receiver what it displays when the connection breaks up, so you could be having the same problem as I was. Does the song carry on playing on the phone (so you miss a few seconds of it) or does it pause and then continue from where it stopped? Either way I think trying a different music player (or ROM!) is a good idea before trying to fix the antenna.

Good luck!
[HTC One X] zombiefly:
its weird, it jumps for a split second, like say, a decoding error. not sure what's happening on the phone as its so quick that nothing changes on screen. I do know that when using bluetooth for phone calls in the car, i don't notice any such behaviour. I am using PlayerPro for music and it sometimes says it's internal decoder has failed, this could actually be the issue. I have many things to try.

expansys just responded to my plea for an exchange unit. basically saying "if you changed the software you may have voided the warranty", so no chance of an easy fix from them. I expect a random drone at customer services answered this from a screen. This situation is dire, to say the least :(
[HTC One X] ljphil78:
Well seems like T-Mobile know what they are doing :)

Took mine into the shop last Friday and just checked the repair tracker and it's showing this

Repair Description

- Replacement - BEZEL PRE-ASSY,HTC,UNIBODY,BROWN GRAY,PAINTING,ENR#U-C9#EMEA

- Replacement - BATTERY_LI-POLYMER,1800mAh,3.7V,ATL,ATL,445560,NMP-1155,Nowater label

- Replacement - Copper Foil,back_ENR#U

- Replacement - Support,type3,wifi,gps,PC,ENR#U

- Replacement - Support,type2,wifi,gps,PC,ENR#U

- Replacement - Support,type1,wifi,gps,PC,ENR#U

- Replacement - MAIN BOARD,T-MOBILE UK,ENDEAVOR#U-C9#EMEA

Repair Status History

03-08-2012 - 16:15 - Full test awaited

03-08-2012 - 04:47 - QA failed - repair to be re-worked

02-08-2012 - 23:31 - Final Inspection awaited

02-08-2012 - 21:08 - Full test awaited

02-08-2012 - 20:54 - Repair started

although i'm not quite sure about the times at least they appear to be checking the phones before sending them back

Cant wait to get my HOX back, am using the store's 'loan phone' at the moment an ancient Nokia lol
[HTC One X] Rusty!:
Looks like they're replacing a lot more than necessary (ie all of that). Best hope that board has the polycarb strips affixed.

Edit: although the PC bits listed as supports are probably them
[HTC One X] Von Ropen:
:what: this mean that if you use your volume key at the end your WiFi phone will break? HTC won't asume his fault...:(

Enviado desde mi HTC Desire HD usando Tapatalk 2
[HTC One X] Rusty!:
No. Pressing buttons won't squash the poly housing, unless you're going hulk on it.

They're seperate from the case and actuate micro switches.
[HTC One X] bigoliver:
I do have big hands lol, I found myself applying quite a lot of pressure trying to hold the buttons down for the ten seconds (ish) until the boot launcher was entered. Maybe it was just me.

I cant think how else the pins could have been squashed, I don't wear jeans so I don't think the pins ever got squashed in my pockets, I never dropped the phone, the only thing that may have squashed the phone was an unofficial gel case I always kept the phone in, though I can't see how as the case is a good fit.

Sent from my phone using a forum app
[HTC One X] ste1164:
It could be if the phone ever got hot in the case that could have caused a lot of flex.
[HTC One X] SoulSmasher:
Now the Wifi is strong as HELL!

I just want to THANK YOU GUYS for the tutorial.

I had the same issue, and the phone was already rooted, and I had already used my "relock and make it repair on guarantee terms" card twice, and I was sure they would not take it on guarantee terms back again.

So I got the courage on myself and opened the HOX. Firstly I got the sim card off, and taped the power and volume buttons with adhesive tape (sellotape) and opened the HOX.

I didn't have a solder, so I just opened the HOX as described in the forum, and with a needle I pulled the upper pin on the chip ~1-2 milimeters up. First time it didn't succeed but there was an improvement. So I re-opened and did the same on the below one, and I increased the upper one's height a bit more. Now it works flawlessly, There is at least a 100-120% improvement!

Took my ~10 mins with the two openings.
[HTC One X] Von Ropen:
Can someone expain to me how it is possible that we, simple user of a phone, can find a good fix to this failure and HTC not and created a phone with this fault?
[HTC One X] psycop:
I just got my phone back, they basically replaced everything inside the phone, including the battery - For now it seems to be working :)
[HTC One X] PurpleRob:
03/08 - I came home last night after work to find a UPS ticket on my door mat. It states "left out front behind bins". There was no package there (I have my bins collected on Fridays), so I rang UPS this morning and they stated it was picked up on Thursday from regenesis and they think it might be a phone. They told me to contact HTC, so I Don't actually know for sure what it was!
[HTC One X] atrako1973:
a fair review of htc one x flagship after 4 months use

http://www.gizmodo.com.au/2012/08/htc-one-x-after-four-months-weird-batteries-and-wimpy-gorrillas/
[HTC One X] PhilipL:
Hi

HTC are essentially implementing the same repair, if you find a decent repair centre that reads memo's sent to them that is. HTC seem to be going for a motherboard replacement rather than asking repairers to bend back up the connections. This makes good sense as it would be next to impossible for repairers to consistently and accurately restore the height and tension back on the pins. Bend them too much they might break, if they are too high up and cause too much pressure against the aerial pad the pins may end up wearing the aerial pad away causing the same symptoms, if not bent up enough the phone goes back to the customer with the same problem.

HTC are then re-enforcing the area around the pins so the case can't deform and depress the lugs on the new motherboard.

The fix of opening the case ourselves and bending the pins back up can only be done so many times, it doesn't fix the problem, just hides the symptoms for a while longer.

Soldering is a bad idea. Most people are using a blob of solder to essentially raise the height of the antenna connection pad and the lug, now they are held together with a lot more force, so it works, but could be causing fatigue on the motherboard that is now deforming under the pressure. The motherboard is acting as the spring now, not the lug, something the motherboard isn't designed to do. Long term it might cause bigger problems, we wait and see. Two blobs of solder pressed against each isn't a good connection either.

Soldering a thin wire between the two is just doing the above and the wire connection is shorted, as when the back comes together with the phone the solder pads just touch. If you insulated so the soldered pads don't connect and the signal is diverted via the wire, then this wire is changing the antenna into something completely different. Antennas have to be carefully design and be very specific lengths depending on the frequency they need to radiate and receive. Again not a good idea to use a wire.

HTC have implemented the best fix.

Why did the phone leave the factory with this defect, well we can't answer that, only speculate.

Regards

Phil
[HTC One X] Rusty!:
Damn, I would have thought UPS are better than that.

I'd expect Yodel to pull that crap, but not them.
[HTC One X] Von Ropen:
Hi Phil,

Thanks for your reply. I allways trusted htc as my last 8 phones was from htc I think they are very good phones, and I have never sent my phones to repair, this is first time. It is a little fustrating wifi fault as wifi is very important on a phone. And the most fustrating thing is that in some cases seem that on some cases htc won't assume his fault and wont repare it. May be is is not a good solution to soldering antenna but it is the chepest fix for some people who cannot spent the price htc is asking for.
[HTC One X] zombiefly:
does anyone know where we can get some of polycarbonate spacers similar to the ones being used by HTC in their unofficial/official fix? when I do this myself in the future i'd like to fit similar inside the phone. i'm presuming you can buy this type of thing from electronics shops, i just don't know what it is i'm searching for....
[HTC One X] PhilipL:
Hi

You would need something the right height, and this isn't a thing you'd find anywhere. The strips are different heights as two are sat on the heat-sinks so needing to be thinner. This is a good thought out solution by HTC as the heat-sink will resist stresses better than having the forces going only on the circuit board.

These strips might turn up on Ebay along with replacement back-covers. We could make something similar if only we knew the thickness and dimensions.

Regards

Phil
[HTC One X] Dr. Sheldon Cooper:
Should I buy One X? Do HTC fix the wi-fi hardware in new phones?
[HTC One X] ste1164:
If you try to get a SH27/HT27 device it should be ok.
[HTC One X] wman2:
An update:

Received my phone back from HTC unrepaired yesterday (Play.com is going to refund the £23.70 it cost to have it sent back). It came back in an "All Good" box with a thumbs up on it. Inside was my phone and a grainy photo of the Relocked status with a bad MS Paint job edited upside down on the photo saying "ILLEGAL SOFTWARE" :P The phone wouldn't switch on when I received it but it seems they completely drained the battery even though it was full when I sent it in. Charged it up and it's just like it was before sending it in.

Play.com are picking up the phone tomorrow for a refund, it's all packaged up and waiting.

So when Play.com receive the phone I should be getting a refund, hopefully this will be my second to last update to my case!
[HTC One X] SavvyNavi:
3 bad HOX phones in 4 weeks

I am waiting for my 4th HOX in 4 weeks. My 1st and 3rd suffered from no or low signal strength and no or low bluetooth connectivity. The second one went dead and couldn't charge. Carrier Rogers takes 10 days to get new (broken) phone to me. HTC not helpful. WiFi is intermittant. Time to give up?

Correction: the bars showing connection strength are at 1 in my area but go up to 3 in other areas. Bluetooth is connecting so far. I have reports of not being able to reach me by phone. I am going to monitor the situation and post back
[HTC One X] wman2:
Ask for a different model of phone because they obviously can't get it right. I see Rogers carries the Galaxy S3 ;)
[HTC One X] bigoliver:
At least play.com are giving you a good service, honouring the SofG Act without having to argue it too much and getting them to pay the return charge htc asked for. Great work, good to see play setting the president.

Any chance you can upload us the picture with illegal software? It's hard to see how a picture of a relocked boot status proves "illegal software" surly if it really did have illegal software they would have taken a picture of the software version.

The argument to charge you was flawed in the first place.

Why can't htc just repair the phones they screwed up, rather than looking to blame it on anything else.

Sent from my phone using a forum app
[HTC One X] wman2:
Yes I've scanned it in, here it is:
[HTC One X] Rusty!:
It's probably the security warning bit that did it.
[HTC One X] wman2:
Mmm though that happens if the phone is unlocked or re-locked (I think)

And they had to boot into Bootloader mode to find that warning, I wonder if they were instructed to...
[HTC One X] Von Ropen:
On sensation there Was a way to change from revlocked to locked.... But it won't work on hox
[HTC One X] Rusty!:
That's because the method is gaining S-OFF
[HTC One X] colinmc8:
I have had my hox in for the WiFi antenna repair. The strength and everything is fine but it keeps on dropping the connection! I have it on best WiFi performance but no difference. Has anyone else been having this problem?
[HTC One X] Hunt3r.j2:
Sounds like a wpa_supplicant issue or something.

Try updating the phone if you haven't already, and then try forgetting the hotspot and reconnecting to it.
[HTC One X] Willyay:
This is a little off topic but I was just searching for HTC One X on eBay Australia and came across one with the serial number "FA27".

EDIT: Found another "FA27".
[HTC One X] artymarty:
Expansys (and expansys Australia) warranty issue.

Expansys (www.expansys.com.au) are telling me now that my phone only has 3 months warranty (purchased April) so its run out.

They claim that NOW all the phones have 12 months warranty - and they only just changed to that. However I purchased mine before the change.

I know this is total BS, as I specifically asked them before the purchase is the HTC warranty covered in Australia. and they said YES.

Does anyone have a screen capture of their website from around when the Onex came out? (and no, I could not get the wayback machine to work)

or if you have copies of any correspondence etc regarding warranty terms etc from around that time.

Cheers
[HTC One X] Sebianoti:
Sent my HTC One X to HTC last week, got a brand new replacement today, it's excellent and wi-fi bug is nonexistent,

just one issue -_- http://i.imgur.com/Vh9hc.jpg
[HTC One X] zombiefly:
In the UK, we have the sale of goods act. do you have something similar in Aus? that's where you'll find your answer.

For the record, expansys will only send my phone to HTC for repair. If it comes back unrepaired, they say its not under warranty and wont be replaced. This is utter BS in the UK, but I can only speak to people in india reading from a screen. Tried emailing them and got the same answer as the screen monkeys give.

I have now decided not to bother returning my HOX to expansys or HTC due to the high number of phones being returned unfixed (with charge), damaged, botched or completely lost. I have no faith in HTC or expansys. I've implemented a temp fix which is working well so far, I know how to fix the issue if it gets worse, so I'm doing nothing until it needs attention. I will never buy anything from HTC or expansys again. Amazon seems like a better option.
[HTC One X] boe323:
Ive just ordered a new hox from handtec, sim free, as anyone ordered from here?, they say there stock is very recently new.The only problem with ordering from here is, if the phone is faulty, i have to pay to send it back to handtec who will then check for the fault before i get a replacement, which means if they decide its not faulty then ill be paying to get my phone back.

---------- Post added at 11:43 AM ---------- Previous post was at 11:32 AM ----------

You've lost me, whats the issue?.
[HTC One X] wman2:
Looks like a bent Micro-SIM card tray to me.
[HTC One X] boe323:
Ah, yes, i see now, mine is straight. I have a spare sim tray but its not white, but then, i dont think its worth posting/sending, it would cost more than the sim tray, then you would have to paint it, and ive just noticed the old imei printed on it.
[HTC One X] wman2:
I actually broke mine when I tried to push it out too forcefully but I got a cheap replacement on eBay and it worked fine. Luckily the Galaxy S3 doesn't have that problem (mine's arriving tomorrow :))
[HTC One X] boe323:
I like the gs3 specs, but the phone is damn ugly, and the touchwiz interface is horrible, although it is very fast and smooth as butter.
[HTC One X] wman2:
Hmm... beauty is in the eye of the beholder ;) As for TouchWiz (designed for humans, what is this advertising campaign trying to say) I agree but I'm going to flash a non-Samsung Jelly Bean ROM hopefully once I get it so that shouldn't be too much of a problem.
[HTC One X] boe323:
Samsung have managed to fit a 2100mah bat in there phone and keep it as thin as the hox, i dont understand htc sometimes, apart from the bat and faults, the hox is brilliant, i really hope my new hox is fault free, and also hoping its the new batch, ill keep you all updated, should be here tommorrow.
[HTC One X] wman2:
All right well I hope your replacement phone doesn't suffer the same problems, keep us posted :highfive:
[HTC One X] Sebianoti:
That's quite alright, i had a spare anyway, but it shouldn't have been like that when it's brand new :)
[HTC One X] zombiefly:
it may not have that problem, but it's certainly got problems... lets hope you never drop it from any height whatsoever, so far i've seen 4 "first drops" result in a crack from top to bottom of the screen. :|

these phones suffer in design due to the stupid rivalry between the manufacturers. the HOX has an insane unibody cant remove anything design and the samsung is just poor build quality as usual. still, at least you have a microsd slot :P
[HTC One X] bigoliver:
Nice find, thanks for sharing.

Could these be from the first production line fixed one x's? These are certainly the first **27 model numbers spotted on this thread.

Could the FA mean fix applied?

Sent from my phone using a famous forum app.
[HTC One X] aboveliquidice:
Just to update... HTC stated my wifi was repaired. If it is still not working, send it in again. I essentially said "**** it". Followed online instructions to open phone and do the solder work (1 dab + wire connecting antenna). Now I have full signal. So happy I chose to risk it. Getting ready to unlock my phone now, considering my warranty is now void anyway.

Good luck to everyone attempting to get it fixed through HTC. I just don't have patience for this. Definitely my last HTC phone.
[HTC One X] wman2:
Nice one, glad your DIY worked out all right :)
[HTC One X] sheamus:
I did it just like video. It took surprisingly little force. I used a credit card and worked it around after I "broke it open". I got in a rush at one point and bent case by volume keys, and the plastic show a stress mark if you look carefully, but that was my own stupidity; you should be fine. Remember to tape buttons, before opening.
[HTC One X] MarylandCookie:
You could use a mini mobile suction cup to pull the screen back while you pry the cover off :)

Suction Cup On Ebay - example
[HTC One X] boe323:
I wouldnt advise it, you might pull the screen away from its housing and end up with a bigger problem.
[HTC One X] PhilipL:
Hi

I've got a new back cover from Ebay just in case at some point I need to do a Wi-Fi repair and damage the cover getting it off. Handing having a spare as well so if the back cover starts looking shabby and the phone is out of warranty, I can pop on a new back cover and it should look as good as new.

Some interesting points. The replacement case has self adhesive strips at the bottom each side, and across the battery area, and a small sticky area on top the USB port, these are covered with plastic to peel off. There are 2 very tiny (think head of a pin) clear plastic inserts in the moulding at the bottom left and bottom right corner, so four in total. I've been trying to work out what on earth they can be for, and I think they are trauma indicators so HTC know if the phone has been dropped. If you drop your phone then hear what sounds like little bits of plastic rattling inside, that will be them. I'll try and get a photograph. The white antennas have writing embossed on them, the top right as we all knew is marked as Wi-Fi and Bluetooth antenna, the one top left, the larger white area, is marked GPS. The cell antennas are at the very bottom.

The back cover comes covered in blue plastic to protect it, contains the camera glass, protected again by blue plastic both sides, flash LED lens, and power and volume buttons stuck with blue tape, but no sim tray.

Regards

Phil
[HTC One X] wman2:
Very interesting indeed, thanks a lot for writing that up for us :)
[HTC One X] mareinmat:
I've now recieved my HOX after a 2 weeks service, and the result is fantastic! The WiFi issue is gone on my device now, and I have full signal in all corners of the house.

Thanks for the help this thread gave me!
[HTC One X] Alarmmy:
UPS is terrible. Last few weeks, they delivered my package to another household, which was far away. Luckily, that kind owner of that house carried it back to my house.
[HTC One X] Billthe4th:
My HOX got thrown ~20ft onto tarmac and landed on the bottom right corner - when I took it apart to fix the WiFi issue there were two loose bits of plastic floating about in that corner. I previously assumed they were bits of glass/grit that got lodged in there when it landed and rolled, but this is a much better explanation! I'm glad I didn't try sending the phone off for repair by HTC now :cool:

May I ask how much the spare back cover cost? Was it an official HTC part?

Thanks for reporting so thoroughly!
[HTC One X] zombiefly:
there are many of them on ebay, search for htc one x chassis... seem to be around £30UKP
[HTC One X] boe323:
My hox arrived a few hours ago, SH26, the back feels pretty solid so maybe the fix is on this batch number also, everything works perfect, so far so good,(fingers crossed). I purchased it from handtec so if someones looking to buy the hox then they have the SH26. Also seems slightly heavier than my branded one,which is weird.
[HTC One X] Von Ropen:
If someone want to buy a back cover I would recomend an official htc because non oficial have bad conections. I bougth diferent covers to sensation and in none of them my sensation have good conection. So I had bad wifi and line. So think the same would be for HOX...

Enviado desde mi HTC Desire HD usando Tapatalk 2
[HTC One X] wman2:
My phone just arrived at Play.com returns department - now to wait for the confirmation email :)
[HTC One X] boe323:
Well i can say for sure theres def newer batches out there, tell them you want he newer batch.
[HTC One X] wman2:
I've now got my Galaxy S3 so I'm really waiting for a refund rather than a replacement.