yashsingh1/xdaforums huggingface dataset:
[HTC One X] boe323:
Ok, oh well, sorry it didnt work out for you. Whats the wifi like on on the gs3?.

---------- Post added at 02:24 PM ---------- Previous post was at 02:17 PM ----------

I just sold my branded vodafone hox to my father for £150, hes not concerned about the branding, im on vodafone, it was an upgrade but i hate branding, so, i just went and ordered a sim free,glad i didnt order earlier though,as would of ended up with a lower batch. Not 100% sure that SH26 is one of the fixed S/N's, although the back feels pretty solid. Im missing the sound quality of the loud speaker on the one i sold though, i hope the new one will break in so to speak.

---------- Post added at 02:25 PM ---------- Previous post was at 02:24 PM ----------

Deleted
[HTC One X] Rusty!:
Mine is Voda, mildly annoying.

At least the native ICS app disabling clears it up (barring the splash).
[HTC One X] cropcircle:
Hi

I have a white HOX Serial HT25FW*******,

I have it for about a month but only now (After I updated the ROM), I started noticing WiFi issues. Signal was very poor and sometimes disconnects completely. I checked and this is defiantly this hardware issue. When I squeeze the device the signal improves.

The weird thing is that I was aware of this bug when I bought it, so this was the first thing I checked. The WiFi was great until now.

I don't know what could have triggered this bug to come up now. I think maybe it is because recently the device got really hot when I was playing 3D games. Also replaced my case so maybe when I took it out and In from cases multiple times, I shook the connector loose.

Anyway, my point is that even a new device, bought after HTC acknowledged the bug, can suffer from this condition after a certain time of usage.

I'll try to send it for repair and see what will happen.
[HTC One X] GWS2012:
omg. so i took my HTC One X apart just to apply the aluminum strip, and bend the little prongs up and guess what happened. one of the little prongs SNAPPED off after a very gentle push. PANIC TIME

However I managed to solder it back on after much trouble and WIFI is working better than ever, what you would hope it too be.. stupid HTC what a silly design.

Just a warning to anybody out there, BE VERY GENTLE when touching the contacts, they are very FRAGILE and if you break them you will stress your nutsack off.
[HTC One X] Rusty!:
Snap 'em off and replace them with pogo pins. Much better design.
[HTC One X] averygagaanroid:
You made me LOL for a good 5'
[HTC One X] zombiefly:
LOL! :D glad you got it fixed though! :)
[HTC One X] boe323:
After selling my branded phone to my father,he went and got a case for it, it was a magnetic clip. It completley screwed with the wifi and compass etc, my father thought i ripped him off, saying i sold him the bleeping thing after finding the wifi fault was on the phone, i replaced the magnet with valchro and got a much needed apology.(Parents, who'd havem)
[HTC One X] silenced3:
Got my third 1X about 3 weeks back.. First one had the WiFi grip issue, second one had a defected LCD, and the most recent phone, series SH25FW100083 also ended up with the WiFi grip issue.

Wtf is the probability of that? Am I just plain unlucky or are the odds of having a defect simply too high? I waited a whole month for the SH25 batch before getting a new device. Didn't want to buy the ugly S3. Now I feel like throwing the phone against a wall. Still i don't feel like buying another phone. Looks like I am going back to my cheap but faithful ZTE Blade until HTC proves that its not a sore loser.

This time I shot an email to the Country Head and Marketing Head of HTC India. I got back a reply from one of them stating they will look into the issue. Earlier a customer support executive called me and offered a replacement. Why don't these guys realize that a ****ing replacement is not a solution to this issue. They need to reach out to us, the customers, and proactively solve this problem. Wonder how many unsuspecting customers who don't care about WiFi or don't subscribe to XDA have been shortchanged by HTC.

Does anybody know for certain which batches are going to be devoid of these issues?
[HTC One X] Rusty!:
Why not just get the phone repaired by HTC? They should modify it so that it never happens again.
[HTC One X] bigoliver:
Yes HTC know, but I doubt they will ever tells us, that would be like telling us NOT to buy the older models that they are still trying to flog. I would like to think that a brand like HTC would at least recall all unsold stock and apply the fix before selling them, unfortunately this seems not to be the case.

Sorry to hear of the troubles your having, shows just how common this problem is.

Sent from my phone using a forum app
[HTC One X] silenced3:
I completely agree with your point there. HTC should show some balls and make up for ****ing this up. Enough said. Its commendable that some people have gone ahead and fixed the issue on their own.
[HTC One X] wman2:
Play.com are now saying it can be up to two weeks for confirmation of the return and processing of the refund to take place, so don't expect an update any time soon :|
[HTC One X] deadmeat2k:
After about 2 months my HOX (HT24) showed clear signs of the WiFi antenna fault (heavily reduced reception range, signal strengh increasing when pressing on the corner). The phone went to a HTC repair centre, and came back with the cover replaced and the Wifi working like a charm (maybe even better than before?). All fine until I realized after a few days the loud speaker was not working any longer. Back to HTC again. 3 weeks later a replacement (likewise HT24) was returned to me. After a few hours with this brand new phone I concluded the vibrator was not working! Once, again, returning the phone to HTC and hoping I will actually receive a working phone this time.

I have no clue about the frequency of Wifi issues and other types of faults on the HOX, but from my narrow personal experience HTC seems to have some serious QA issues both in the manufacture process and apparently at the repair centre which serviced my phone... :mad:

Not really feeling very happy about being an HOX owner any more - wondering if I will receive a flaw free phone and for how long will it actually be working then :eek:
[HTC One X] bigoliver:
Thanks for the update, I (maybe a little prematurely) updated the op to say your case is now resolved, I guess it is resolved as you have confirmation that you are getting your refund, so I'll leave it how it is for the time being. Keep us informed, I have followed your posts for quite a while now, it will be nice to know when you finally receive your refund.
[HTC One X] bigoliver:
It is very worrying the amount of people that are receiving multiple faulty phones, as an ex HTC Desire user I have always been impressed by the build quality of htc's phones, I don't understand how they have allowed this to happen, I guess htc rushed out the One X to beat the s3. Replacing so many faulty One X's must be costing htc a fortune.
[HTC One X] deadmeat2k:
Not to mention the frustation it must cause with the phone carrier companies, due to the amount of resources the warranty cases with this phone model must consume in their service departments...

Our only hope is that you are right about this thing costing HTC a fortune - that should hopefully motivate them to solve their production and QA issues very soon :rolleyes:
[HTC One X] silenced3:
Quick update on this issue. I received a call from the Service Manager of HTC India this morning (thanks to the Country Head who looked into my case!)

I told the gentleman there was no point getting another DOA certificate. So he suggested that the alternative is to apply the fix described in this thread and mentioned that it would fix the issue 100%. He also referred to this "blog post", which proves that HTC execs all over the world are actively looking into this thread. Kudos to bigoliver!

Now I am just worried about all the repair horror stories. My phone has no scratches.. not a speck of dust or spot because I have been so careful with it.. And I hope it remains that way!

Any tips on what precautions I can take before sending the phone for repair?
[HTC One X] xchasa:
Yeah. Take some close up pics to prove it was perfect before repair just in case.
[HTC One X] silenced3:
I got the following email from HTC...

"As discussed, the WiFi issue is caused sometime by the gap between the Wifi adaptor and the Antenna. This issue is sorted out by re aligning the antenna pins."

I am a bit skeptical about the solution. I thought the process requires some polycarbonate strips to be attached to the main board.
[HTC One X] mhulsegge:
Hi all,

just wanted to confirm the following:

I've sent in my HOX for repair for the Wifi issue.

Before, I've reflashed stock recovery, relocked bootloader and reflashed stock rom.

No questions or anything asked, and after 1.5 week I've received it back now. Wifi issue seems fixed, it has been a repair thing, as my Imei at least has not changed, and I notice that my back cover has been replaced.

So, in The Netherlands it looks like it can go ok appearantly. Guess it depends if the guy making the repais here with Dynafix has his period or something.

Now I do notice my GPS being jumpy a lot, so I guess I've got another repair action coming up :(
[HTC One X] Rusty!:
Well, to fix the lack of signal, adjusting the contacts is all that is needed. The polycarb strips are added to stop it happening again in future.
[HTC One X] silenced3:
OK.. so should I explicitly ask them to add the polycarbonate strips?
[HTC One X] zombiefly:
yes. dont send it for repair. The horror stories outweigh the success stories and after speaking to both HTC and Expansys (the seller) I've given up all hope of getting it fixed at all. basically HTC told me they would not under any circumstances fix my phone if it was relocked. I tried all the sale of goods act quotes, but they don't want to know. I then tried to get some help from Expansys who kindly told me if HTC returned the phone unrepaired, my warranty was void and they would not replace it either. I know that UK law protects me here, but I definitely see weeks/months of waiting, arguing and possible legal action. So i've given up. I've temporarily fixed the issue myself with a hardshell case and some silicone. I'll last as long as possible with this until i need to open it myself and fix the problem.

Apparently HTC reps are reading this thread. i'd appreciate it if one of them could PM me. (like that's going to happen)

Can someone create me a custom bootscreen with HTC - obviously bull**** written on it? I've had it with this set of jokers and will never buy another of their badly designed crapaphones again. I've had them since forever, time to break that trend.

:(
[HTC One X] Rusty!:
Guess it couldn't hurt, but the repair document for the wifi fault does explain it, so they should know.
[HTC One X] jamesdolla:
I'm going to try and fix this myself.. damn htc
[HTC One X] Von Ropen:
Post pictures of the reparation in order to help other folks!
[HTC One X] bigoliver:
Some members have been printing off the official repair guide in the OP and sending it with their faulty phones. Seems like a good idea. Link to this thread too and explain your an active member, then they'll know you'll make public the quality of the repair and hopefully will do a good prompt repair.
[HTC One X] bigoliver:
Sending your phone away has been causing our members further problems, phones and accessories have been lost and damaged.

Due to all the problems being reported I wrote a small guide to returning faulty phones, link is in the OP. I'm on my phone at mo so can't post the link again, sorry.
[HTC One X] jamesdolla:
Guys, I would just like to report that i fixed the wi-fi problem. soldering ftw!
[HTC One X] zombiefly:
great! :) it would have been useful if you'd have videoed or documented the procedure. the more self fix instructions we have, the better IMHO
[HTC One X] paddyoreilly:
When is a repair not a repair
[HTC One X] Rusty!:
The polycarb fix isn't particularly dodgy, I doubt they're doing anything different on the production line.
[HTC One X] GWS2012:
I fixed the wifi issue really easily. As long as you are careful it should take you no longer than 10 minutes to get a perfect result.

To take the case of start at the bottom of the phone, you need to be careful because there is glue sticking some parts of the phone to the back case, so as you pry it off you need to slide something in the gap between the phone and the case to gently unstick the parts. Just take your time and you should be fine. Once the case is off you are on to the easy parts.

Check the photos at the front of this thread to see where the antenna prongs are on the phone. Gently bend them back up, do not play with them because they are brittle and can snap easily like mine did.. BE CAREFUL.

The next step is to get some aluminum foil from the kitchen - this is to put on the contact on the case which comes in contact with the prongs. Cut a small sheet off, fold it in half and then fold it again, squash it down so its nice and compact, then cut a piece that fits nicely of the contact on the case and press it down onto it, tuck the sides in and use a cotton bud or something to press it into crevices so it doesnt move around.

Once you are happy that the foil is snuggly fitted and the antenna prongs are standing nice and tall just gently place the phone back into the case, clip it back in and turn your HOX on.

If the above is done correctly than it should be working 100%.

EXTRA NOTE: This is a temporary fix. The prongs will eventually bend back down if you squeeze the phone in that area. To fix it completely you need to SOLDER the prongs into a standing position so that they cannot bend down any more. This is a fairly easy procedure but requires delicate hands and patience.

Goodluck.
[HTC One X] bigoliver:
Thanks, very informative and well written guide. I will add it to the OP tonight when at my pc.

Sent from my phone via a forum application.
[HTC One X] Dredd73:
Followed the solder video guide on the base post and got it going perfectly. I can't add any more than what the video shows so haven't included any pics. As far as comments about the fix:

Before

- Bluetooth range on Handsfree was about .5-1M

- Wireless from my chair was 1 band

After

- Bluetooth range on Handsfree is about 10-12M

- Wireless from my chair is 3-4band

Outcome - Massive improvement.

Process:

- Used fingernails to pry open. Took care to tape buttons and ensure the sim tray is out

- Prying the case off was a case of slow and steady. The case flexes, but being polycarbonate is likely to snap once it flexes beyond a threshold.

- I purchased a soldering iron and some .25mm insulated copper wire and soldered the connection on the uppermost point and placed solder on the second contact point

- It was the first time I held a soldering iron for at least 15 years, so if I can do it, any reader should be able to. Just be patient and do some tests on an old PCB. I found a 100Mb ethernet card, ain't gonna be using that in a hurry so served a noble purpose in retirement.

As an outcome, it is dissapointing that I have to resort to this as a fix.
[HTC One X] zombiefly:
given the state of the phones being returned after "fixing" by HTC, i think this is a fantastic outcome. If you had unlocked the bootloader, any future warranty claim appears void anyway, according to HTC, regardless of regional laws etc. Sure, it may be the case that in the UK you have rights, but all I see is months of arguing and stress while you FIGHT with them to get what you want. They know this.

the conversations i've had with them over this matter basically boxed me into a corner and I was left with few options other than to send my pristine, looked after phone into the random HTC destructor/fix mechanism, which could end up a) breaking the phone b) losing the phone c) damaging the screen d) costing me money to get the defective phone back, without a fix.

Personally, I hope HTC divebomb into the floor. They've never been good with customer services and claimed to have their act together for the launch of their flagship range, WHICH WAS FLAWED FROM THE START. Then they have the audacity to treat us like criminals for accessing the hardware we've paid ~ £500 for and won't issue a fix for a fault that should have shown up in the most basic of tests (especially after the iphone grip of death fiasco)

now we hear there is a new new flagship to replace the flawed bull**** they've ripped us off with. Same old HTC.

today I read the Taiwanese govt have stepped into help them as they are in financial disaster. They should have been left to collapse, IMHO. There will be more manufacturers, more phones. losing HTC would not be a bad thing for the industry as far as i'm concerned.
[HTC One X] lnoormohamed:
sent my phone in for repair came back with a second fault. when the screen is loose to the body.... this was a few weeks ago . sent it on in Monday 3day turnaround not bad

i asked the advisor what got repaired. he said case and casing components, internal battery and affected internal components. gotta admit when i sent it in the camera lens was pretty scratched up... happy with the result.

supposed to get it today. but ups messed up sent it to the wrong hub :( expecting it on Monday.

.
[HTC One X] Dredd73:
Well based on the fact my HOX is a grey import in Australia and is rooted and unlocked I figured even if there was a major recall then I would be screwed. Really tough if it weren't for the fact Bluetooth was so appalling I may not have noticed.

Also reading the comments of those that did return encouraged me to have a go at it myself. I read a few of the fixes and long term think the solder option whilst having risk is actually lower risk long term as it is the most likely to be permanent this avoiding re opening.
[HTC One X] Dredd73:
Yep, got it from Kogan and that clip is the process I followed. If you haven't bought a HOX yet, i'd wait a bit longer for the next release which will mean the HOX gets pushed down and/or the next one is even better.

As much as I am annoyed by the fix, I still wouldn't swap this for a SGIII, the HOX is still the slickest looking handset on the market.
[HTC One X] Dredd73:
Not sure if you are referring to OTA updates, if that is the question, no. I run the most excellent Android Revolution ROM.

The biggest turn off for a stock handset in Australia is the bloatware and the ridiculous time Telstra takes to push new images out.
[HTC One X] c5satellite2:
They have to honor the warranty even if you are unlocked period. They can say whatever they want. You can sue them for bad faith and win. Plenty of precedent to back this up. They only way they could void your warranty is if they can prove beyond doubt that you did something that caused the issue. Unlocking your bootloader and flashing custom roms is within your legal right and cannot cause a hardware flaw. If you open your phone, and start soldering/modifying then they could legally void your warranty. If you drop your phone they can void your warranty. If you get it wet they can void your warranty. If you overclock it(and they can PROVE it) and it damaged the phone they can void.

If there is a physical defect present, unlocking/flashing has no legal impact on their design issue.

Courts have already ruled you are allowed to unlock your phone.

Courts have already ruled that warranties cannot be voided by modifying/repairing/servicing a product unless they can prove that your actions directly created or caused the failure. Nothing you do via software can affect or cause a hardware WiFi design flaw. Know your rights!
[HTC One X] ljphil78:
Just an update, picked my repaired phone up yesterday and everything seems to be working :) only annoying thing is the T-Mobile repair process, returned the phone to my store (Ashford, Kent) who then send phone to depot (Milton Keynes) the depot then send the phone to the repair company who are SBE, now let's all take a guess where their based.......yep thats right Ashford in Kent!! Once fixed they send it back to Milton Keynes who then send it back to the Ashford store! Madness
[HTC One X] Rusty!:
Next time with HTC directly, the phone goes to Huntingdon, gets repaired, then sent back... who needs a middleman heh
[HTC One X] ljphil78:
lol nah next time i will just take it directly into the repair center, only reason i didnt this time was because i was trying to get the t-mobile to replace the phone lol
[HTC One X] boe323:
Has anyone else noticed little tiny imperfections around the bezel/housing of the screen? on the black plastic around the screen is a few tiny bumps where the plastics come from the mould, this is very bad quality control. Apart from this my SH26 HOX is still going strong.
[HTC One X] SecrtAgentMan:
I actually notice that if I place my hand on the back of the phone it loses wifi connectivity unless I'm in the room that the router is at.

Anybody else have this?
[HTC One X] bigoliver:
This is normal with all phones, your hand is blocking the signal. Nothing to worry about mate.

Sent from my phone via a forum application.
[HTC One X] chrisully:
HOX hardware ht24

same problem blutooth music streaming kept stuttering also. I relocked my boot loader, put to stock and fingers crossed was sent friday 10 aug so hopefully i get a working device back this week. This is the 3rd device I have had I got the contract from tesco shop and first one had wifi issues htc said its a known fault and said only a batch were affected. I went back to tesco and they changed the device. The second one had a yellow screen so changed that. 3 devices in 3 days. After a week 3rd handset gets wifi and Bluetooth problems. I find this so bad from htc a company I went back to from samsung for build quality.
[HTC One X] b-george:
I think i got same problem, i compared with 3 other one x and my got worst wifi but the wifi still works and the different isn't much. Sometimes the signal was equal, but mine jumps from 4 pins to 3 pins but the other one x was always on 4 pins.

Should i be worry?
[HTC One X] boe323:
My hox 3g signal will only change to H from 3g when im doing something that requires data, is this intended?, so it preserves battery, i know H uses more power than 3g.
[HTC One X] stuart0001:
Yes. It's like that on all phones
[HTC One X] boe323:
I was just curious because my legend never changed to 3g, it was always on H, and now with the hox, its always on 3g untill i use it.
[HTC One X] maxlifo:
The faulty unit I had would get between -90 and -50. No better, no worse. This was within 5 metres and right next to a wireless N router.

Finger on the back improved reception.
[HTC One X] avon76:
3 day after ripear .

Plug on charge with phone off,and battery going disgharge!

Is that normal,or in ripearing make mistake and i have to do again ripear?
[HTC One X] xchasa:
Hope your ear is ok.. Haha.

Defo don't do it again. Ouch...

It's not normal mate. But if battery is flat it does take a while before green colour in battery symbol starts. Good luck.
[HTC One X] avon76:
Well

Monday will have to do it again :o

Wait me for ripearing again:D
[HTC One X] xchasa:
This is up 20 odd stairs, past garage and down the street. I really hope everyone gets this issue fixed because the HOX has amazing reception when working.

Sent this post from the described position.

I'm dlink.