yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] biggstkk:
I also got the same email. And I know I gave all of that info at the time i placed my order. Wonder if that is going to be their gimmick.
[Galaxy S III General] eweezy12:
What email addy did you send too?
[Galaxy S III General] tippythtsme:
Disappointed

I will NEVER EVER pre-order from Best Buy again! I've called twice trying to get the status of my order that I was instructed to do by a former rep that I spoke with. They had entered an email address that I never gave them and then said that they could not fix it until I received the phone. How am I to receive the phone if I'm not going to get the email to pick it up!?!?!?! Then in store I'm told I cannot pick up the pre-order until I've received the email. I cannot get the words "Samsung Galaxy S3" out before I'm interrupted with them saying WE DON'T HAVE IT. How come all these other people are getting the emails indicating the phone can get picked up, then? I just wanted to get my email fixed so that I'm ready to pick it up when it's available. I'm going to take my chances at picking them up on Sunday in store @ Sprint. I'm going to get a refund or try to exchange for a $50.00 visa GC and take my business to Sprint like I should have done so in the first place. I understand they may be getting bombarded with inquiries about the S3 but that doesn't mean you have to be dismissive or disrespectful.
[Galaxy S III General] MeVirtually:
Believe me, you're not the only one without a phone, though you're Sprint & I'm AT&T. They also used the email address of the primary acct holder (family plan) instead of mine even though I hard the BB employee my license with my name on it & I know my email is in their system, so I'm stuck checking that address when possible, but that's frustrating to not have an email to check.

There's a store some distance from me in the NW Chicago burbs that the website shows they have the blue in stock, but I'm willing to bet it's a pre-order. Meanwhile, the store I ordered from shows online that they only have white. I'm going to stop at my store and see if there's any new news, because it's not like their agreement says they'll keep us updated or anything.
[Galaxy S III General] toughcookie:
well looks like im getting the run around again today

being told "tomorrow were getting a BIG shipment, should be in there"

can almost guarantee its not going to be there....

WORST COMPANY EVER!
[Galaxy S III General] drkline:
Well everyone... my day has come. I picked up my preorder today at lunch from Best Buy. I couldn't believe my ears when they called me! Its a great phone and you all will love it once you get it. Stay patient and I hope you all get yours soon.
[Galaxy S III General] airerik:
I pre-ordered from BB for Sprint, and I STILL haven't received it. I called some other local stores and they have not fulfilled their preorders either. Looks like the bay area got screwed on stock for Sprint. However, one store I called said they had 2 AT&T PB S3s that were NOT preordered and I could order one right on the spot.

I really need to speak to someone at corporate. Seems like people many sprint people have received theirs from BB whether it's an online or in store order. The people in the store have no idea. I spoke with 888 BB and they said it's highly likely to get it by the end of the week.

Any other Sprint people having a similar problem? Have you contacted corporate yet?
[Galaxy S III General] screwyluie:
well i may be the last person in the world to get one, but they are finally processing my order although i don't think it will ship till tomorrow... which means i have like another week to wait... uhg....
[Galaxy S III General] Blaze03:
nope im quietly waiting too :highfive:
[Galaxy S III General] khad188:
You gaiz will never believe this, but I'm not getting my phone today. This time I was told July 1st for the shipment. A Sunday. Last I heard nobody ships on Sunday.
[Galaxy S III General] toughcookie:
thats crazy! when did you order?

they are telling me "tomorrow" but it always seem to be "tomorrow"
[Galaxy S III General] khad188:
6/15 in-store pickup. My wifes online BB preorder just shipped tonight.
[Galaxy S III General] toughcookie:
I ordered in store pick up on 6/5!!

still nothing!

never happening again, only went through BBYM for their insurance and because i figured "i'll just run into the store in the am and pick my phone up instead of impatiently waiting for UPS and jumping at every diesel truck I hear"
[Galaxy S III General] MeVirtually:
Checked in at my BB, they have 9 AT&T PBs on order. I'm trying to remind myself I'm not in a big hurry to get this phone, but I still just really want it. I needed the 3GS a couple years ago and got it at BB on launch day no pre-order, no problem in bumble MI where I happened to be traveling through. The year after that I couldn't stand the 3GS anymore and I needed the Captivate and again had no problem picking it up from my BB without pre-order on launch day. I have no problems with the Captivate, so I guess I'll chalk this up to a lesson in patience. But I know when I get that email, I'll be running out the door.
[Galaxy S III General] screwyluie:
At least i know it's on the way, i just have to wait for UPS to show up with it next week
[Galaxy S III General] 3rdamention:
Well, I was told I would get it on June 21st, then June 22nd, then June 25th, then June 28th, and I received NOTHING! Way to go Best Buy, just tell me nothing or give me something official instead of just giving me another date a few days away. So lets see what happens today.

I am going to guess I get nothing, then they will tell me July 1st or something. The best thing is, the information Best Buy gives out, it's not official information, or information from the corporate offices, it is anything the employees want to make up to get you away from them. I just wish they would say "Our company hasn't informed us of any dates and we haven't contacted Samsung or AT&T to find out what is going on !" At least that would be the truth!!!

Just find out where your phones are BEST BUY and inform us! Heck, Target and Amazon are getting them now, they are shipping out from Walmart.com, hell, you are now nearly at the bottom of the list and I would be pissed about that. I am going to bet Radio Shack gets them before Best Buy and that is embarrassing.
[Galaxy S III General] toughcookie:
Still no phone :(

i almost don't even want anymore

the excitement is all gone
[Galaxy S III General] khad188:
My phone: AT&T White, Best Buy in-store pickup, ordered 6/15. Got my email at noon and picked it up. I haven't gotten to play with it much, but it already feels much better in the hand than my Galaxy Note. And much zippier too.

I wanna say my wife's phone (BB online order shipped to house) would have been in today, but Best Buy screwed up something and had to get our SSN information. It missed the UPS truck that day and will be here Monday (got my tracking number).
[Galaxy S III General] screwyluie:
i'm as upset as you are, but with few exceptions the phone is processing/shipping on the 28th which is what ATT said would happen in their last press release. deep down we all knew this would happen, it also said they would have phones in store july 2nd, so i imagine that's when they will be there.

really we've brought this anguish on ourselves with the delusions that we might get them sooner because of information from people we knew were unreliable to begin with. the official statements told us exactly what was going to happen and now it's happening.

the light is at the end of the tunnel, we're almost there guys
[Galaxy S III General] mattucf:
I checked online and found one an hour away. Then I called the regional manager who let me know the Kennesaw, GA store just got in a shipment. They are holding mine. They are also still giving me the "free" accessories. (or $50 giftcard per the guy yesterday). Furthermore I got the words from them faster than getting the email! Have faith people...they are coming in all over Georgia!
[Galaxy S III General] nc2nc2:
Yeessssssss!

:):):)

Got mine today! Guess today for a lot of us!

AT&T Pebble Blue from Best Buy Mobile in Champaign, IL!

Pre-ordered 6/19
[Galaxy S III General] the2rrell:
Looks like i will be calling my bestbuy to see if they received any stock<<<

thanks for the update yall
[Galaxy S III General] Bigben7:
My BB said they have them but cant sell until 7/1.
[Galaxy S III General] the2rrell:
i just talked to a guy at best buy, and he said though im doing a pre order he is will hold one for me.

so im good, hopefully sunday or monday i will be picking it up.
[Galaxy S III General] airerik:
Exactly what they told me, except they said 7/2. They said that Sprint informed BB that they can NOT fulfill preorders anymore from 6/29-7/2. BB said they have preorders in the store right now, but cannot sell them. What???!!!
[Galaxy S III General] KryptosXLayer2:
Sorry to hear that, especially from inside the same state! But trust us, the excitement will be back in a big way once you get it, this phone goes beyond my expectations for a phone - and to imagine it with Jelly Bean too? Insanity.....

Keep your head up, everyone who hasn't received theirs yet and especially with Sprint pulling this crap, making BB hold pre-ordered phones that have ALREADY gone out to other people who pre-ordered! What a mess..... I would be just as upset as you all if I didn't get mine yesterday!
[Galaxy S III General] sackarou:
So here is my story... Pre-ordered my Samsung Galexy S3 from ATT at BB store on 6-10-2012. Just like everyone else I was told to expect delivery on the 21st. So when the 21st comes by, I swing into the store to find out my phone is nowhere to be seen with the possibility of the 28th for a delivery date. I was told to check that saturday or monday to see if it came in as well. So I called just about every day since the 21st to see what is going on with this thing and was never given a straight answer. I called this morning because yesterday I was told a UPS shipment might be coming in. They said it had not come in yet but to check back in a couple of hours.

A few hours later, my wife got 2 calls from Best Buy. The first saying that my phone was in and the second saying that I could get it on the 1st?!?!?!? So after getting that message, I called BB and was told my phone was there and the lady said I could come in and get it.

So I show up and the associate starts ringing me up when the manager comes by and informs me that although that was my phone and it is on hold for me, he would loose his license if he sells it to me before July 1st. WTF!!!! First off, what license... Second off... WFT!!!!!!!

I have had my flipping phone on pre-order since 6-10!!! It's not like they are not on the streets. I have actually been without a phone since the 8th because after my wife broke my last one I decided to tough it out until the GS3 came out.

This morning after calling BB I tried the local ATT and they said if I come in I could get it in about 24 hrs. So I told that to the BB manager and he offered to give me a free case if I wait until the 1st. This is so flipping frustrating.

To top it off, he tried telling me that the reason for the delay is because of the Apple litigation hold. I told him to learn the facts before giving excuses. The Apple litigation failed on June 13th.

Since I bought the $50 gift card to pre-order and am going to get a free case out of it, I guess I can wait until Sunday. This is the last time I do anything like this ever again! NEVER AGAIN!!!
[Galaxy S III General] toughcookie:
I'm sure i will be ecstatic when i actually get, just so frustrating!

i'm worried with all these bans apple is winning in US first the tab 10.1 now the nexus. I called BB customer service today and she did say they were having issues with customs but i take everything they say with a grain of salt (did i use that right lol). A few stores 30-45 mins away had a few but were for pre-orders. I hope I get monday, i thought i remember hearing/seeing AT&T may have in store on 7/2 but i dont remember where lol

---------- Post added at 12:49 AM ---------- Previous post was at 12:42 AM ----------

I have a family member who works as an engineer in California for western digital (he also is still waiting to get his s3!) he said through talking to some people that the galaxy sIII is next on the list for these preliminary bands that is going on with Apple. If this is true this could be why they are saying they can't sell until 7/2. I don't know, nothing is official and I hope its not true
[Galaxy S III General] moz68:
Got my email for p/up tonight at 7:30 PB Att Alpharetta, GA
[Galaxy S III General] MelonSplitter:
I cancelled my BB order 0n the 22nd and ordered from Wirefly right after that. Tonight at 7:30 PM I just recieved my order confirmation that my phone has shipped with 2 day shipping! WOW!
[Galaxy S III General] MeVirtually:
I'm pretty sure the reason they can't sell is because the carrier had finally decided that's the release date, or whatever agreement they have with the retailers. From what I read regarding the Galaxy Tab injunction, Apple has paid the multi-billion dollar bond that was required to cover damages to Samsung in case the decision is reversed, but there still needs to be a court hearing before sales are stopped, so it's still business as usual. And since the Galaxy Nexus was just decided today, I'm sure Apple's thrown the bond money at the court, but I'm sure it takes time to process. I really hope the decisions get reversed to stick it to Apple. But then again, $3 billion is a drop in the bucket for them.

http://m.cnet.com/news/judge-oks-apple-injunction-on-samsungs-nexus-phone/57464191
[Galaxy S III General] toughcookie:
that is what i was figuring. I kinda thought I wouldnt be getting the phone until a street date was announced because BBYM just sucks like that.

I hope everything gets reversed on them too. Maybe they should stop worrying about stupid infringements like about slide to unlock and crap and worry about putting out a better product. I'm pretty sure that is not the EXACT reason why people are ditching apple and getting android left and right.
[Galaxy S III General] 3rdamention:
Well, against my better judgement, yesterday was supposed to be D Day for Best Buy! If I didn't get it, I was going to preorder with AT&T. Then, I just thought, WHAT THE HECK, I am going to ride this out with Best Buy to see what in the world is going on and when we finally get it. I am thinking about calling a store outside my city to see if they have an extra, since they have had them in stock online for 3 days. I assume Preorders should be picked up by now, lol.

Well, hopefully we all get them today!

EDIT: Just called the store about 50 minutes away, they have them in stock, but are being told they cannot sell them until July 1st. So ridiculous.
[Galaxy S III General] Mandralan:
I was told the same thing here in Arkansas. I have been waiting on a preorder to come in at the local best buy. I called around and found another best buy close by that had one in stock. They put the phone on hold for me, then called me back to say they couldn't sell it until tomorrow (July 1st). If it wasn't for gift cards I already have with them I would have went somewhere else to get this phone.
[Galaxy S III General] 3rdamention:
Yep, same here. I have $100 in BB Gift Cards and as a Reward Zone Silver Member, we have a coupon for Triple Rewards Points, it expires on>............................ July 1st. I have a feeling, with as bad as this has gone, they will not come out for another week.

For consipracy theorists, someone had a great reason why July 1st may be the date. If you extend your contract on June 30, you can renew on June 1st two years later. If you wait till July 1st, you can renew on July 1st two years later. This gets you under contract another 30 days from Best Buy's perspective to stick to the July 1st Date.
[Galaxy S III General] Mandralan:
Would make sense. The associates all seemed to be completely confused when I mentioned that the actual date of release (from samsung) was 6/24. Even showing them the web site and facebook pages for it.
[Galaxy S III General] KryptosXLayer2:
I had the coupon too and used to to buy the phone a full retail instead of on contract for two reasons - one, my upgrade date isn't until July 23rd, so I have to wait anyways, and two, the associates said that if I wait more than 30 days, there's a chance that the $2100 worth of rewards points will stick and not disappear when the phone is returned and swapped out for a phone that will cost me nothing after all the rewards points I have.... Can't get triple points on something you use rewards points on, so hopefully this will work!
[Galaxy S III General] Bigben7:
just called they have them only have white wanted blue but white is better then nothing
[Galaxy S III General] ram8704:
Boston BBY

Just a heads up from boston. I used to work at a store and my friend that is a manager said several stores already have preorders and most of the rest will get a shipment tomorrow. They will be queued preorder calls and emails. After that what ever is left will be sold. They are not sure exactly when they will let people that did not preorder buy. The speculation is 2nd at the earliest. Mind you take all of this with a grain of salt.
[Galaxy S III General] Bigben7:
Just got back I was told they could not sell any until tomorrow per memo stating new official launch is the 1st. At least they gave me $20 gc for driving out there.
[Galaxy S III General] henrybravo:
Mods, this thread needs to be moved into the U.S. carrier forum here or merged with this thread.
[Galaxy S III General] logichack:
I've been on the pre-order list for Best Buy to get a Sprint SIII for quite some time. I have made it a habit of calling every day to see if they got them in stock. I wanted to be sure that I did not get overlooked, as I have heard from many people that Best Buy is supposed to call you when your pre-order arrives, but usually does not do so. I have also been calling many other Best Buys that are further away from me, to find out if they had any in stock.

The 21st came and went, and they started to give people their pre-ordered phones, but I was further down the list, so I had to wait until a later drop-ship of SIII's. Then, the date of July 1st was given as the date that everyone should be able to get their SIII. Because of this, I assumed that (as a pre-order customer), I would either get my SIII before the 1st, or that on the 1st, I would have a phone held for me to come and pick up.

I went ahead and called around to the stores surrounding my area today, and they all stated that they had the SIII in stock, but they would not start selling them until tomorrow at 10am.

When I called my store

however, the manager at the mobile department said they did not have any in stock, and there are no shipments or drop-shipments of products on Sundays. The earliest they would have them is on Monday, but that they did not think they would get them until at least Thursday.

I asked to talk to the manager, and was lucky enough to get the district manager (who happened to be at the location today). I explained the situation, and that I was upset that many stores have them today, and while I would have liked to have my phone back on the 21st, I can wait until tomorrow morning, but that this store does not even have my pre-order waiting for me to get tomorrow. I asked if he could contact one of the other stores and have them either honor my pre-order, or at least hold a phone for me, and I would travel to get it.

The district manager understood the plight and put me on hold, saying he would call around and find a phone and hold it for me. He went further to contact additional stores in his district (I was on hold for a long time), and they all had the same story: Yes, they had lots of phones in stock, and they were going to sell them at 10am, but every phone in their stock was already reserved for a pre-order, meaning I would not be allowed to get a phone tomorrow, even if I were willing to travel to another store.

I have to say, this is the worst-handled pre-order/product launch I have ever been a part of, and I still don't know when I will get my phone except for "probably have to wait until

at least

Thursday" (July 5th).
[Galaxy S III General] ice5192:
Dude we have rules as a company we have to follow so if you pre ordered your phone it would have been saved there is no reserve list at lest not at my store its pre ordered then saved on our beast system... so please do not lie about a company who is trying to help you because you can not get a phone...if we do not follow our launch policys we could lose the ability to sell them
[Galaxy S III General] toughcookie:
I believe if you have a upgrade available like any time during the month you can upgrade on the 1st of that month. so you should be able to upgrade 7/1 then
[Galaxy S III General] jbrook10:
Finally!

Today was a good day for me. Got my ATT Blue this afternoon. So far I love the phone. I was worried it would be a little uncomfortable to hold like Razr Maxx is to me, but this phone feels much better. Speed is great too!

Also, after the hard and aggravating wait yesterday I found one in stock a store that I didn't pre-order from. I called that store on my pre-order store asking to buy or transfer the phone. I was told no many times but took it up to the store manager I ordered from. He said he would see what he could do. Late yesterday I got a call saying that someone would pick the phone up from the other store so I could buy today. I do appreciate the employees going above and beyond for me yesterday. It was a rocky road but worth the wait.

Good luck to everyone else. I hope tomorrow works out like BB said it would for many.
[Galaxy S III General] KryptosXLayer2:
I have a high priority note on my account in AT&T that says I can upgrade as of 6/23 not 7/23, a full 30 days ahead.... the problem is that Best Buy cannot process the upgrade since the date cannot be changed in the system (so everyone at AT&T has told me, which is ridiculous because the date can be manually changed with Sprint and Verizon)

It's a long story and sickening that I had to pay full retail for it for the next month (Best Buy gets to hold on to my money instead of me, earning interest in my checking account), but whatever, I love the phone and would have gladly paid full retail for it if I didn't have an upgrade available anyways!
[Galaxy S III General] MeVirtually:
Glad it worked out. This is the solution that I'll end up with after emailing corporate, but you're hard work netted you the phone a day earlier. My pre-order store is picking up a phone tomorrow for me.
[Galaxy S III General] 3rdamention:
Well, today we will see if July 1st is the day. All of the stores are saying they cannot sell them until today, however, none of the stores around me have ANY in stock. Not the Blue, Not the White, I am AT&T by the way. However, every Best Buy Store around me has Sprint In Stock and ready for pickup.

Looks like the July 1st date was another placement date since Best Buy has no idea what is going on.
[Galaxy S III General] g_kinz:
well yesterday was my day when i woke up i checked my email and YAY email from best buy ready for pick up. so i head down to the store with my email printed out and the lady tell mes me they dont have my phone!!! i was PI$$ED. i asked to talk to someome else and demanded to know why i have a email to pick up a product they say they didnt have. well next lady came out and said that they had some phones in stock but couldnt sell it because i didnt preorder it. she said my order was a online order and not a store order. i told her i DID order it in store and showed her the recipt showing i ordered it 6/6. well i went to another person and he was nice enough to ask whats up with the order and he found the phone with my name on it. he asked the lady why she didnt look for the phone. i will NEVER buy anything from bestbuy!!!!
[Galaxy S III General] Bigben7:
Finally got mine 1st person there. Had to get white though since blue has been delayed I guess.