yashsingh1/xdaforums huggingface dataset:
[Galaxy S III General] PsycloneTW:
Got my e-mail that it's ready to pick up. Stuck at work for a couple more hours :/
[Galaxy S III General] baublitz:
Just picked up 3 phones (2 white 1 blue) from my Manhattan, KS Best Buy. Sprint. Thank the Lord! They are awesome... I like the blue one better though... haha as a silver reward zone member I have 60 days to exchange. :D
[Galaxy S III General] ImaWinRAR:
gah I envy your silver reward zone status so much. I won't be in my 30 day exchange period because of the delay..
[Galaxy S III General] ImaWinRAR:
is it as noticeable as it is in the pictures u took? I know it looks different in different lighting.. man I wish I got that email
[Galaxy S III General] simollie:
Which store in which state? I'll be more than happy to pick it up for you just so I can peek at this thing! :D
[Galaxy S III General] subarct1c:
No it depends on the lighting, at most angles it looks the same as the phone itself.
[Galaxy S III General] mystkrh:
I guess no luck here in MA today.. :-( guy said he would call when they came in but its 6pm now and no call no email..... I doubt it will happen over the weekend. I just hope its at least monday!
[Galaxy S III General] ericalnn:
i called bb

they have the phones in but can't sell them to the pre ordered people yet because when they scan it it's not in the system i was told to call back tomorrow i'm very frustrated... they have it and i can't get it grrrrrrrrrrrrrrr
[Galaxy S III General] TowsonTiger:
My Conversation with Best Buy Forum

Customers that pre-ordered in store are getting emails to pick up their Samsung Galaxy S III. What about us people that ordered online? Do we not make a difference? This situation is gonna decide if I am going to continue to shop with Best Buy. The only reason I ordered with u guys is becuz of the $50 giftcard. If I had known it was gonna be like this, I would have pre-ordered through Sprint's website. Just let us know something!Kudo*0

SlimJim77

*SlimJim77

*(Best Buy Employee)2:40 PM

DanK is the man when it comes to the intricate matters of Best Buy mobile, so hopefully he can weigh in with a better answer.

*

I assume this phone is in short supply. Seems logical to me that customers that made a physical trip to the store would be given some priority. I do NOT know if this is actually the case, however.Kudo*0

TowsonTiger

*TowsonTiger

*(New Member)2:45 PMwell DanK is about as clueless as the people in customer service. Stories about pushed to the 28th, or backorders can take 2 to 3 weeks, or its held up in customs, and the best one, It's being held up by the Apple lawsuit. That's why Best Buy is going down the drain like Circuit City.Kudo*0

Melissa-BBY

*Melissa-BBY

*(Community Connector)4:42 PM

Hello TowsonTiger,

*

The Galaxy S III looks to be the hot new phone coming out. I am sorry for any frustration you’ve had with not receiving yours yet, especially with word that others have begun to get them.

*

It is my understanding that we are beginning to receive these phones from the manufacturer to fulfill pre-orders. As our stores and the fulfillment vendor for BestBuy.com mobile phone orders receive the phones, the pre-orders will be fulfilled in the order the pre-orders were received.

*

Unfortunately, we have not received any definite dates for receiving all units for the preorders, but we are hoping this will be soon. I again apologize for the wait you’ve had, but your continued patience is appreciated.

*

Sincerely,Kudo*0
[Galaxy S III General] stuff:
I'm quite frustrated because WTF is the point in pre-ordering when by the time I get the phone AT&T will have them in stores, and the local Best Buy will probably already have them in stock.

Obviously if I knew the wait was going to be this long, I would have pre ordered on June 7th at att.com. I chose best buy for a reason (I used to like the company) but now I will never choose them again. I'm really going to call up and complain in by June 25th I do not have any updated information about it. Because at that point, AT&T claims that all of their pre-orders before June 18th should be fulfilled, and my wasy WELL before that cut off date.
[Galaxy S III General] jerrygooch:
lol a little political joke...

Waiting for best buy to ship the phone is going to take as long or longer than seeing a doctor under Obama-care. We'll all have died with anticipation before we even get the phone.
[Galaxy S III General] Bizdady:
Anyone online with a Sprint order heard anything? My order just sits at processing mocking me with that stupid backorder grin...
[Galaxy S III General] mystkrh:
really? lol another close by store didnt know anything.... i guess nothing around me
[Galaxy S III General] pingwrx:
I just got an e-mail to pick up 3 pre-ordered GS3s 1 blue and 2 white ones for Sprint I'm in Surprise Az.
[Galaxy S III General] TowsonTiger:
Hello TowsonTiger,

The Galaxy S III looks to be the hot new phone coming out. I am sorry for any frustration you’ve had with not receiving yours yet, especially with word that others have begun to get them.

It is my understanding that we are beginning to receive these phones from the manufacturer to fulfill pre-orders. As our stores and the fulfillment vendor for BestBuy.com mobile phone orders receive the phones, the pre-orders will be fulfilled in the order the pre-orders were received.

Unfortunately, we have not received any definite dates for receiving all units for the preorders, but we are hoping this will be soon. I again apologize for the wait you’ve had, but your continued patience is appreciated.

Sincerely,

Melissa|Community Connector | Best Buy® Corporate
[Galaxy S III General] poisoneye:
Finally just got my e-mail. I could get there just before they close...guess I'll be heading over first thing tomorrow. This is for a 16 GB Sprint Pebble Blue in MA.
[Galaxy S III General] manitas00:
Just got back from best buy it takes a while to set up the phones because no of the computers are recognizing the device but happy I got it already!!!!!
[Galaxy S III General] howdyace:
Got my wife's phone (PB) today.

No problem whatsoever. No defects either. Cali love!
[Galaxy S III General] stuff:
Called ATT Premier, told him my predicament. He said the phone should be at my house in 3-4 days, probably on Monday, but I JUST ordered the phone and told him that I have had it pre-ordered through Best Buy since June 7th and that if I knew that it was going to be delayed like this I would have ordered through AT&T since people have already gotten their phones today.

I think he somehow threw my order ahead of a bunch. Since orders were already shipped today (its 7:33PM CDT) tomorrow will probably ship it. if it gets shipped out overnight that would be cool

Best of luck to me. And screw you best Buy
[Galaxy S III General] mdcarter67:
I waited patiently all day, and didn't see an email. I stopped by my local BB store after work to find out that they received 5 of the 8 preorders but they were all gone. After speaking to the salesman, it was obvious that they didn't even bother to contact the people with the oldest preorders first. I was pissed. Then I find out that if I got there 15 minutes earlier I could have had my phone, but instead they gave it, along with 3 others, to some spoiled teenage. The salesman apologized, told me that he had no idea when to expect more and offered me a gift card for my inconvenience, but then he went back to helping the greedy teenager.

Now I'm worried that the next shipment will arrive when I'm on vacation, I won't be in the area to pick it up within 72 hours and they'll sell it to someone else.

On the bright side, at this rate, I'll get the phone for almost nothing, if they continue to offer my gift cards.
[Galaxy S III General] toughcookie:
I think i might try that too, I preordered the day they started and with best buy being so clueless on when they will get them that might be quicker
[Galaxy S III General] g_kinz:
yeah im getting upset because i was at my local BB store at 10 am on the 6th so i know i was the first to pre order mine here and i still dont have a email. they still tell me the phone isnt allowed to be sold due to a apple lawsuit
[Galaxy S III General] Gadgetz:
I ordered mine on the 5th and don't have mine either. Was told twice yesterday that they'd have their preorders filled today, showed up at the store today at opening and was told it was on the truck and I should be getting an email soon....waited till 1pm and called back only to find out the one's on the truck were for Sprint only and the AT&T one's weren't expected until the 28th. I voiced my frustration and got given a $50 GC. This is BS! I'm an AT&T customer just like the one's who ordered through AT&T so why is it that I was one of the first to preorder in the nation yet thousands of people who preordered after me already have theirs and I have to wait another week at least before I get mine? Something just isn't right about that.
[Galaxy S III General] XxAndroid:
Sprint or at&t ?
[Galaxy S III General] g_kinz:
well called my store at first he said they has some and was going to see if i could go pick it up then 5 mins later he comes back saying that the store doesnt have any and they where help up due to the lawsuit!! WTF !! is my store the only one saying its the lawsuit is why i cant have a phone
[Galaxy S III General] ccrows:
Man if the GS3 was the same size as the OG SGS or the SGSII, I'd be all over it. Sadly this is too close to "Note" territory for me.

I really wanted it for being quad-core, but I just can't go any bigger than the SGSII... :(
[Galaxy S III General] 3rdamention:
I am so confident that ATT Best Buy In store preorders didn't arrive today. People said their stores had them, but it sounds like Sprint Only! I still haven't seen someone with an ATT phone from Best Buy, Only Sprint. All the people that were told they were getting their ATT Phone today at Best Buy, ended up getting nothing.

So ridiculous.
[Galaxy S III General] XxAndroid:
Sprint pre orders also shipped to people houses a day before at&t's did, so Im hoping at&t's will be at best buy tomorrow sense springs are today . Just my way of thinking.
[Galaxy S III General] howdyace:
Sprint. :cool:
[Galaxy S III General] PsycloneTW:
The GS3 is right at about the same width of the GS2 in that imperceptibly wider and it's only maybe 1/4 of an inch longer. It is far from note territory. If that's the only thing holding you back then I'd say go for it.

---------- Post added at 07:49 PM ---------- Previous post was at 07:48 PM ----------

That corroborates my experience. I managed to get one of the only 2 pre-ordered devices, ordered on 6/6. They were both for Sprint. The store received no other GS3's in today.
[Galaxy S III General] JJE37:
Back-ordered?

Does every ones online status say it is back-ordered, mine still says "Order Status: 1 item(s) - Order in process of being fulfilled; Usually ships in 1 - 2 days." and it has said that since I ordered and now I am worried (and possibly paranoid/going insane) that my order was messed up and may not be shipped.

What does your online order say?

Short version: BB,att,white,online,to house but it does not say back-ordered like a few of the others on this and other forums.

Screenshot i(d)imgur(d)com/MpS1m.jpg
[Galaxy S III General] khad188:
So, does Best Buy receive instore shipments on Saturday or can I just forget about all this and start the game again Monday morning?
[Galaxy S III General] airerik:
According to the BB I ordered from, they do. They think they will receive more Sprint tomorrow. I doubt they will, but hope so. Not sure about AT&T though.
[Galaxy S III General] phantomevo77:
Usually we do in fact receive UPS on saturday
[Galaxy S III General] Oryoth:
I work at Bestbuy and I just got my galaxy S3 for At&t. A few things to note. Only 2 other store in my district (DFW area) have gotten any Galaxys. Another important fact is in our bestbuy inventory system the sku for the White Galaxy is mixed up with the Blue. This means your pre order may come through but end up being the wrong color. This is what happened to me and I simply chose to take the blue one. As for the sprint Galaxy about 6 store around my area recieved shipments in and many store are scheduled to get more soon at the latest monday. Just thought I'd fill all you in as I was dying to get my phone before today. Ill post proof pictures in the morning to show I do have the phone.
[Galaxy S III General] g_kinz:
i tried to check my order status and i cant because my order number doesnt start with a bbym its just numbers. i looked on my paper receipt and my email
[Galaxy S III General] phantomevo77:
Really?? ****, I didnt even notice that in RSS.. Thats funny.
[Galaxy S III General] cjacks519:
Oh wow! I live in the DFW area and got this story from my local best buy. They said they can't sell them yet because of this. And I thought they just pulled this excuse out of their ass. Whoops! :o

Thanks for the info

My local store said they had the pre orders in for at&t and Sunday would be the magical day. Can u confirm this? Saturday sure would be nice! :D
[Galaxy S III General] phantomevo77:
Don't get how Sunday is the magic day since they have some in....?? Should get at least an email confirm later today (saturday) and/or call... That doesnt make sense..
[Galaxy S III General] cjacks519:
I didn't understand this either, that's why I thought they made it up
[Galaxy S III General] TowsonTiger:
Mine stills say backordered. Ordered on 06/08 - Sprint
[Galaxy S III General] 3rdamention:
I am going to post this question in both this AT&T Forum and the regular Best Buy Forum:

When I preordered my phone at the Best Buy Store, my receipt says they will contact me via email when the phone is available. I do not remember them even asking me my email so I am not even confident they have it. When you preordered in store, did they send you a confirmation email or something showing you did preorder? Right now, all I have have is my paper they printed out, but I have not received any type of emails or correspondences since I walked in the store on June 6th.

Also, it says if the date where to change from the delivery date on our paper (which states June 21) that best buy will contact you! Again, I have not received any emails or contacts saying anything from Best Buy about where these phones are or when they expect them. However, it says right there on my paper that they will contact me if they are not available on that date.

So, did any of you that preordered in store receive a confirmation email or anything OTHER than your receipt? Did any of you receive an email from Best Buy stating that these have been delayed or when they expect them, as the receipt says they will contact you if not received on the date?
[Galaxy S III General] LightningGA:
I have not received any emails or calls from BB. I preordered 6/6 blue ATT.

The only way that they may have my email address would be through my rewards card or it may have been already in their system since I bought my last phone through them. The should have the cell number associated with the preorder because that was entered into the system since it will be an upgrade.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Edit: I did receive an email confirming my order, it went to my other email address that I don't use any more. It most have been in their system from a prior purchase. Now I have to make sure that I go and check that one for a pick up email.
[Galaxy S III General] 3rdamention:
That concerns me, I haven't received any emails either and they tell me they will email me when it is available. I do not remember them even trying to confirm my email or anything, but that is how they are going to contact me? I would just hate for them to get it, then when I finally go in, they say "We sold it to someone else, we emailed you and you never came in!" lol paranoia.
[Galaxy S III General] LightningGA:
I have called everyday since the 21st and will continue to call everyday until I have my phone. LOL I'll definitely update this and any of the other BB threads as soon as I hear anything. Really hoping it's today but I'm not getting my hopes up.
[Galaxy S III General] 1Android:
We're are all excited to get our phone, but what are you 8 years old?? have some patience for Goodness sakes. and if you cant, call your mommy. No reason to bug the BB employees everyday till it comes. you think they are going to get our phones in and hold onto them just for fun? simmer down a bit. I guarantee you they will be getting a hold of us as soon as they are given the aproval to do so. Dont be that annoying customer. if you get an email or phone call, update us on that, not everytime YOU decide to call them.

cheers ;)
[Galaxy S III General] LightningGA:
Um 8....no I have kids older than that. I'm not being an annoying customer, I call and check in and that's it. I'm always polite and just chat with the rep that is on the phone. After checking to see if anything came in, they are the ones that say to check with them tomorrow and give me a time to do so based on when they think the truck would be there by.

Now based on your post, you sound like you're the one that would be the annoying customer!! CHEERS back at ya
[Galaxy S III General] cjacks519:
Sort of agree if he was being the "annoying" customer, but I don't really think he is. Just like most of us we've already given BB our money with a commitment from BB to receive it on the 21st. BB hasn't called, emailed or made any other attempt to let their paying customers know what the real situation is.

Any info that we have received we've had to hunt down on our own from either these forums or Google search.

Not good customer service imho
[Galaxy S III General] 3rdamention:
Well, it does flat out say on our receipt that Best Buy will contact us if the Pick Up Date changes, well our Pick UP dates are June 21st, 2012 and they haven't contacted anyone at all. At least AT&T did send people an email that preordered through them saying they would get it by June 25th. Best Buy has told us nothing, they say "it is stuck in customs, they cannot sell it because of the Apple Lawsuit, they are delayed until July, we will get them overnight on the 21st, we will now get them on the 22nd, we will get them all overnight-ed on the 23rd," but these statements are all from Misinformed Best Buy Employees.

I haven't contacted my store one time, but I will today, and I have no problem if he contacts them every day. Until Best Buy gives us an official word, and with others starting to apparently receive ATT phones from Best Buy, I dont see anything wrong with him asking every day. It is probably good to ask them everyday with all of the ridiculous answers they are giving people all across the country. Heck, when I went in to preorder my phone on June 6th, the lady told me they weren't pre selling them. Then a guy walked over and said "Yes we are, we started yesterday" and the girl was like "Oh, I didn't know that!" So yeah, there are some MAJOR Communication issues with Best Buy right now.
[Galaxy S III General] 1Android:
sounds like something my kid would say.

Doesn't it say "TENTATIVE" delivery date? (I dont have my receipt next to me, so I really dont know. but I thought it did). Either way, I'm sure they will contact you/us when they have them available to distribute.

---------- Post added at 02:56 PM ---------- Previous post was at 02:51 PM ----------

true, funny thing is I pre-ordered on the 6th also. I called the online mobile CSR on the 10th to inquire switching my order from a 32g to a 16g S3. The CSR said..."Oh, Are we going to be pre-ordering those?.....I dont even see an option to pre-order in stores right now. You will have to most likely pre-order from your carrier."

They dont know what the frack they are talking about. none of them have the information. None of them have given you straight consistant info....so why continue to ask the source that doesn't know?
[Galaxy S III General] 3rdamention:
I would like to add that I have found the email! :good:

It was sent on the 7th Of June, the day after I pre ordered it. So I know they have my email, I am just going to remain patient. I haven't bothered my store at all, and I am going to wait until customers start reporting going in and picking up their ATT Preorders at Best Buy, then I am going to call mine. Otherwise, they have my email, calling and bothering is not going to speed things up.

Will Best Buy release them first come first serve to preorders? Will they hold in order of when you preordered? Will they simply get enough for everyone who preordered?

Oh well, who knows, sounds like some stores only got a few Sprint Phones and not enough to meet Preorders. Hopefully thats different with ATT :silly::laugh:
[Galaxy S III General] LightningGA:
Not sure if you saw my post edit, I also found my email. It was sent to an email address that I don't use much anymore. I really hope they reserve them in the ordered that they were preordered, though I'm not overly worried about it because there were only 2 ATT preorders at my BB location. Hopefully we hear something today!
[Galaxy S III General] 1Android:
For those of you waiting for your ATT, I can imagine it being more difficult. I'm on verizion and BB has said 28th. if it were the 30th, I guess I would be a bit antsy also. hopefully you guys get that call today! I'm the first in line at my BB. They said i could drop my order for the 32g and re-order a 16g but would lose my place in line and go to the end. I told them nevermind, I'm not gonna lose the #1 spot. besides, she said they didn't get all that many pre orders anyway, so chances are they will have one to exchange for me. if not, oh well.
[Galaxy S III General] LightningGA:
Hope those of you with Verizon get yours on time but it better not be before us ATT guys get ours..lol.
[Galaxy S III General] howdyace:
rofl!

The store in my area said the same thing when my wife called and I already KNEW wasn't true.

smh , I don't understand idiots that are let lose to answer calls with no info and common sense. :eek:

anyways , we go there a day later and (she got email) and i asked who would have said that. All the guys got a blank expression.

:confused:
[Galaxy S III General] cjacks519:
I would definitely call them on the 28th. I've heard of horror stories about BB not selling the preorders by the list. In other words, first come first serve amongst the preorder customers.

This has happened to me before with a different preorder a couple years back. I think it boils down to poor training within some stores or employees giving friends "the hook up"

Lets hope the Verizon release goes smoother than at&t/sprint
[Galaxy S III General] qhinton:
Yeah the novelty has worn off for me too. I'm in milwaukee still waiting on my sprint pre order from best buy mobile and they still don't know when they will get the phone.
[Galaxy S III General] LightningGA:
Just got of the phone with my local Best Buy, nothing yet, he said hopefully Monday. Said they did get some Sprint ones in but nothing for ATT. Did say he got a memo stating they should be in soon. Apologized for not having any more info and said to call back on Monday sometime after noon.

Now to go have some fun for the weekend outside and forget about it for a few days.
[Galaxy S III General] Envy718:
I canceled my pre-order because they wouldnt price match target for 150 with an upgrading att customer. Im just waiting for amazon to give me the phone now because they price matched.
[Galaxy S III General] mystkrh:
edit - person i talked to was full of sh*t.... I guess nothing in at my store yet

edit 2 - Just got email to pick up 2 sprint from Hyannis, Ma. blue for me white for the wife :D

edit 3 - in all the excitement I didn't notice i only got 1 email for mine the blue one, no email for the white yet.
[Galaxy S III General] KryptosXLayer2:
That's such crap.... I had them price match Amazon TWICE, two different Skyrockets I bought for accounts I manage phones for family members, and they had no issues.... went to a different BB to pre-order the SIII, they're telling me they won't do it - okay then! They better price match Target or I'm walking!