[Nokia Lumia 800] danj88:
First I would like to say thank you to those who have worked on unlocking the 710.

My issue:

I am attempting to install the QCOMM BootLoader but have encountered two issues:

- using the NSS method I get the 'Init connection...Phone not found!' message. I think this is because when I turn my phone off and connect it via USB, it will turn back on automatically after 5-10 seconds. I have tried to uninstall the Nokia drivers but that has not helped.

- using the Nokia Care Suite Method I get this error message when I go to >Programming>Recovery>:

An instance of the plug-in could not be created.
Plug-in type: 'Nokia.CareSuite.PlugIns.WezenRecovery.WezenRecoveryView, Nokia.CareSuite.PlugIns.WezenRecovery, Version=2012.12.5.3, Culture=neutral, PublicKeyToken=null'
at Nokia.CareSuite.PlugIns.PlugInManager.PlugInBase.GetInstance()
at Nokia.CareSuite.PlugIns.FeatureHost.FeatureUtility.GetActivatableInstance(FeatureImplementation implementation)
at Nokia.CareSuite.PlugIns.FeatureHost.FeatureUtility.ActivateInstance(Feature oldFeature, Feature newFeature)
at Nokia.CareSuite.PlugIns.FeatureHost.FeatureUtility.UpdateInstance(Feature oldFeature, Feature newFeature)
at Nokia.CareSuite.PlugIns.FeatureHost.FeatureHost.SetIsActive(String featureName, Boolean isActive)
at Nokia.CareSuite.PlugIns.FeatureSelection.FeatureSelectionModel.ActivateFeature(String featureName)
at Nokia.CareSuite.PlugIns.FeatureSelection.FeatureSelectionView.HandleMenuFeatureClick(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Nokia.CareSuite.Applications.ProductSupportToolForStore.ProductSupportToolForStore.RunInternal()
at Nokia.CareSuite.Applications.ProductSupportToolForStore.ProductSupportToolForStore.Run()
at Nokia.CareSuite.Applications.ProductSupportToolForStore.ProductSupportToolForStore.Main()

I would appreciate it if someone could help me get past these errors.

Many thanks,