yashsingh1/xdaforums huggingface dataset:
[HTC Amaze 4G] ebatr8:
Calling to complain to put it in "better" words is a great way to get shut down and get crappy asistance with no solutions. The customer service people could easily just shut down and go by policy and op would get no help. Since he got a gs2 then he obviously got someone willing to help but that attitude gets people no help. To address your post while ridiculous as it is, stores carry devices for sale not for exchange and T-Mobile won't take the loss on a new unit when it should be exchanged with a refurb as per the warranty, most stores are short on them as it is, unfortunately T-Mobile can't help the reasons they can't sell the amaze at the moment and customer care has a lot of things at there disposal to try and do for op but the store will make a decision following managers orders so getting one at a store is gonna he more difficult then over the phone.
[HTC Amaze 4G] eliasadrian:
Last time I had issues with my mt4g (my third one in a year was breaking, so I was calling to get a fourth replacement sent out) I went straight to retention and got a new mt4g sent out as a replacement but the rep was kind of a know-it-all jerk so I called back and somehow got upgraded the amaze for free(I gave the mt4g to my brother, ha). I was just nice to them and told them I wasn't happy with all the exchanges.

I was honestly shocked when they offered the amaze, but I think it was cuz I was extremely polite and kept saying I love TMobile and HTC but I wasn't happy. And prob that I've been with them for almost 15 years...haha. Anyways, I say give it a shot.
[HTC Amaze 4G] AndroidAutobot:
I got my Amaze in exchange for a faulty G2 =)
[HTC Amaze 4G] Double0EK:
I have manners when I speak to customer service. And I think everyone should. I just believe there is something more that a major corporation can do. I don't literally mean go in there guns blazing. Just go with a high concern and tell them you don't want any of those phones offered. You paid for the Amaze. Offered a Warranty. Opted to have Insurance. Pay for services. Why would you have to settle for something you don't want? That's all. Just my opinion.

I had other things on my mind but I edited it and decided not to post it.

--------------------------------

It's Better To Fail At Originality

Than To Succeed In Imitation.

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[HTC Amaze 4G] getrdy:
I wasn't disrespectful in any way during the call but I was really upset. Given the fact that I spent quite a lot of my personal time dealing with the faulty device they gave me they still made me pay 20$ for them to ship me the galaxy s2. I do understand that I'm talkin to people doing their job on the other end but they have to understand that I'm giving them my hard earned money and when they put me in a position like this ill just find some1 else to give it to. I don't think that ill be renewing my contract with them.
[HTC Amaze 4G] AndroidAutobot:
$20 is a lot easier to swallow than the $50 charged by verizon in some cases.

Besides... If you're paying $4.79 a month for insurance only you might as well get the full $7.99 package that gives your (very expensive) smartphone a lifetime warranty and makes shipments for warranty exchanges $5 and delivered over night rather than $20 for 7 business days. That's a mere 10.6 cent difference per day. Even if you had no protection at all that's still only a .26 cent per day difference. Sometimes you get the level of service you're willing to pay for
[HTC Amaze 4G] Dark Nightmare:
Just trade it if you want an amaze so much. Sure someone locally has one and wants an s2.
[HTC Amaze 4G] getrdy:
I'll probablydo that once I get the device
[HTC Amaze 4G] KnowledgeBroker:
I wouldn't settle for those terms, none of those phones are comparable replacements, and they aren't limited by just their last invoice value - here is how I get s*%t done.

First, the only phone comparable is the HTC one x. Hardware wise it IS the only comparable phone. You can be nice and respectful while still explaining that this is NOT a fair trade. Just tell them that your insurance was able to provide you with a replacement, even if it is faulty, tmobile should be able to offer you the same phone or something that compares HARDWARE wise. Mention that you still don't like that the HTC one doesn't have a removable battery or external SD, but you'd be willing to take that rather than an amaze if they don't have it. Sound like you are reluctantly willing, not super excited and scamming them.

Here is the secret! The lowest tiers of all forms of customer support simply CANNOT do some things - but their boss can. Or their bosses boss. You aren't trying to get the guy on the bottom in trouble, you are "escalating the issue". One of the people as you go up the ranks will want to help you, especially if you say things like "I have been a customer for xx years", "most of my family is with TMO because I recommended you, so I'd like to know you'll make this right", and "if you were in this position you'd want a GOOD replacement, right? I mean I spent $600 on this phone and they are offering me blah blah.."

You aren't trying to be argumentative, you're trying to get what you deserve. You bought a $600 phone, spent at least $10 per month for insurance since then, and you want a phone at LEAST as good as what you had considering how much you've invested - and you DID bring all your friends and family to TMO, if you switch perhaps they will too? How much will NOT giving you a phone potentially effect their future profits? If your family leaves tmo, their friends leave tmo, THEIR friends.. some one higher on the food chain will see that an extra $100 loss is worth potentially saving years of thousands in profits - their boss will approve. It is what they do. If they fix your problem they know you will tell everyone you know how great tmobile is, how great they treat you as a customer.. if they do it make sure to thank them, tell them you understand the guys below them are just doing their job.. be thankful.

I've destroyed macbooks and gotten replacements with better specs(it took getting escalated to the assistant vice-president of marketing), I've genuinely made a lot of mistakes that are my fault.. but if they want your FUTURE business, they will do you right and overlook things. Someone will, you just have to put in the time/effort - if it is worth it to you.
[HTC Amaze 4G] Double0EK:
And if you do settle then what about any accessories that was purchased? Are they willing to compensate you for those? The Amaze hasn't even been out for a year and its not a supported device? You buy a phone expecting to use it for at least a year. It's hasn't even been around that long.

--------------------------------

It's Better To Fail At Originality

Than To Succeed In Imitation.

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[HTC Amaze 4G] BigBlueEdge:
Shouldn't you be dealing with Asurion since they are the ones who did the original warranty replacement and gave you a defective unit? They almost certainly have more refurbs available so they should be able to send you another Amaze. Yes, it will be another refurb, which sucks, but that seems like what you want more than the S2.

Rob
[HTC Amaze 4G] ITALIANNYC:
Your insurance should replace the phone BTW.

You had to complain to get a gs2?

They offered it to me yesterday as an exchange upfront.

Spec wise it IS a comparable replacement. They have the same exact insides. Only real difference is the camera on the amaze is a lil better and the screens. Its just not your kinda phone. You want what you want

Be lucky they offered that though. There not going to offer you a ONE S lets say, cuz its brand new.

I do agree though, they should have more amaze's to give out and its BS that they dont, BUT if they only had one phone to offer, that would be the one I would expect because at least it has teh same specs and is not a downgrade, SPEC wise.
[HTC Amaze 4G] KnowledgeBroker:
You'd be surprised what is possible when you continue to persist when others quit.. truly anything is possible when you want something bad enough.
[HTC Amaze 4G] ITALIANNYC:
True but I personally wouldnt get a phone with no expandable memory anyway lol
[HTC Amaze 4G] Brooklyn8807:
For like the last month I have been reading how TMobile is out of stock of the amaze. just last week I had my amaze restart like crazy and on Monday the 21St it just stopped turning on. I called t mobile and I had a rep start talking to me like I was an idiot, telling me that I probably don't keep up with daily maintenance on my phone and she sees that I text "immensely" and I probably don't delete my text and that's what is causing my problems. My girlfriend (the account holder) snatched the phone from my hand asked for a supervisor and complained that the rep was very rude and insulting...nways the supervisor apologized and asked if I wanted the white amaze instead of a black and I chose the white. Next day at noon I had UPS deliver me a brand new white amaze in the box with a white charger and brand new battery. All we asked for was to get a working refurb. So you can imagine how surprised I was.

I'm not condoning fighting and screaming at them cause I believe that it's going to get you know were but if you have been wronged just explain to them that it's not right and you feel disrespected. Oh and make sure your the account holder, they seem to get more done that a random person on the plan lol
[HTC Amaze 4G] RussianBear:
What if you go directly through HTC's warranty, effectively bypassing T-mobile? How would that work with the current shortage? Just curious.
[HTC Amaze 4G] Double0EK:
Most likely you will have to send your phone to them and wait till the repairs are done. Thus leaving you without your Amaze for a few weeks.

--------------------------------

It's Better To Fail At Originality

Than To Succeed In Imitation.

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[HTC Amaze 4G] RussianBear:
Better than no amaze at all, though :) i have a spare non-smartphone as a back-up. I'm sure most people can last w/o their phone for a few weeks.
[HTC Amaze 4G] JonathanBarca10:
I cannot, i would literally die without my smartphone. Lol jk. But like somebody said, just be persistent in telling them you feel mistreated and that you feel the product theyre giving you isnt a good enough exchange.
[HTC Amaze 4G] AndroidAutobot:
Just noticed that the amaze became available through warranty exchange again today. Refuse shipment on the S2 and request another exchange with the amaze.
[HTC Amaze 4G] ITALIANNYC:
Yeah they told me the same.. till you hit the end of the exchange process and it doesnt show in the system. I get my GS2 tomorrow from them. Im gunna mess around with it for the 7 days and then probably just send it back if they really do actually have them in. Nothing wrong with trying a new phone right? lol
[HTC Amaze 4G] getrdy:
I contacted HTC and they told me that my warranty is void since I rooted my amaze. After I explained to them that's its a different phone replaced by warranty I was told to speak to them. Everyone is just passing the ball around and I just can't deal with it. Once I get the galaxy and if there ary any problems with it ill just call T-Mobile and tell them that I will cancel my contract if they don't send me a working device. I can't spend few hours a day talking to 100 different people explaining everything over and over again.
[HTC Amaze 4G] ITALIANNYC:
For all you know my dude, you'll end up loving the s2. Never know.

Worst comes to worst is you get to at least try it for 7 days and hopefully some amaze replacement shipments will come in during that period. Keep the faith!

Also noticed you wrote " Anything else was "too much of an upgrade" to be aledgeble " .. In reality, the only upgrade that there is left would be a ONE S besides the GS2.

One more thing though. You ever consider just selling the GS2 they send you for 350 on ebay and just buying an amaze from craigslist or ebay. Just a thought
[HTC Amaze 4G] mznatnat:
Because as I speculated..... The Amaze must be at its EOL stage..... sad sad...

---------- Post added at 02:31 AM ---------- Previous post was at 02:29 AM ----------

I am sorry that T-Mobile screwed you over like this..... But I just want to point out one thing,....... T-Mobile's Galaxy S II and AT&T's Galaxy S II Skyrocket are two totally different phones. My boyfriend has the Skyrocket. It comes with LTE which T-Mobile doesn't offer. I had to set the record straight.
[HTC Amaze 4G] :
But the tmo sgs2 has a better clock speed
[HTC Amaze 4G] getrdy:
So i got my gs2 and i gotta admit there are a few good things about it. The battery life is insane compared to the amaze I mean I'm getting 4h off screen on time and I'm at roughly 30% battery left, there's CM9 sweetness and the signal is like 2x as powerful. Other than that there are a lots of drawbacks. The screen is horrific, the back speaker is crappy and there is a light internet stutter but its not as bad as i expected. It doesn't feel like am upgrade but its not a drawback. I still feel like the amaze is a better phone but then again i could've gotten the exhibit. Overall this is about my experience with T-Mobile rather than the phone and i still think that it was poorly executed on their side. The way they kinda forced me into this situation was very unpleasant and still feels like they could've done a better job.

Other than that good job Samsung i wasn't expecting anything positive but there are a few +'es here and there. HTC should learn from them : a phone is only as good as the battery lasts and sammy has the upper hand here.

Tmo -1000 :thumbdown::banghead::confused::mad:

Edit: i hope its readable im very drunk :o
[HTC Amaze 4G] ITALIANNYC:
I get mine on Monday to play with also. Curious how it compares but I'll probably just keep my amaze in the end.

Did you consider what I said about just selling the GS2 on ebay for like 300-350 and buying the Amaze? Since its really the phone you want
[HTC Amaze 4G] getrdy:
Hah yeah ill probably do that but im kinda holding out at the moment because WP8 phones are coming soon and some1 might wanna trade. I guess the gs2 is gonna go the first time it causes problems :D
[HTC Amaze 4G] AndroidAutobot:
That's quite a risk my friend. I hate to say it but windows phone is pretty much dead despite their valliant efforts as of late. After having 9 android phones now (had the dash, wing and touch pro 2 back in the day) I don't think I want to EVER use a Microsoft controlled product ever again he he
[HTC Amaze 4G] ITALIANNYC:
Hows the camera compared to the amaze, screen, and build quality? Amaze has the GS2 beat I assume in those aspects

I have heard the battery life and signal are much better though. Also ICS for it comes out in 4 days.
[HTC Amaze 4G] getrdy:
I know that M$ tends to mess up their products quite hard sometimes but i have faith. I do envy a full day of hard usage on 1 battery.

As far as the gs2 the screen has some weird lines going vertical across the whole length. That means that low brightness is out of the question and the resolution is really low for a screen that big. The camera is iffy. You never know if you took a good picture or not because you cant see the quality due to the bad screen. I do like the fact that it focuses with a flash before taking a picture the amaze didnt do that. There is no macro option either which i liked a lot. Daytime photos are ok but c'mon even the behold took good daytime photos.

Battery life is insane compared to the amaze. Atm im at 80% battery with 2h screen on time. That means i can stare at the horrible screen for very extended periods of time. As far as ICS im already running cm9 nightly and its sweet :D
[HTC Amaze 4G] KnowledgeBroker:
Whatever the flaws of our amaze, reading your feedback I'm still glad I chose it. The sgs2 was my other possible choice - but everything you named and a few other things about it I just couldn't stand. I'd rather just carry a spare battery if that is one of the few perks!

Once we get cm9 working and other things like that, I'm pretty sure no one here will have any complaints - I'm about to start contacting a few folks about that and see if we can drum up some progress on cm9..

Good luck on your sgs2 - I know it isn't as good, but at least you have something new to play with for a bit!
[HTC Amaze 4G] kisoon:
If I was in your shoes, I will ***** also. However, you do realize that there is only so much a manager can do. You can always choose not the get the replacement and wait unil the Amaze comes back in stock. Unless HTC has stopped production. I used to have an Amaze. End up giving it to the wife and got a SII. If you don't mind the width, the SII is actually a good phone.
[HTC Amaze 4G] sleekgreek:
I've owned htc's since the mogul. Got a galaxy s2 and am extremely happy with it. Rooted and romed. My wife is getting the amaze, t-mobile has them free right now, that's why I'm here checking the amaze section.
[HTC Amaze 4G] mikeschevelle:
Where is the late to the party emoticon when you need one :)
[Android Q&A, Help & Troubleshooting] CuenNCU:
I published my app on google play ! But From the developer center. I get my app. But where can i find the direct link ? linking to the download page
[HTC Wildfire S] Lt.Win:
So, I have 2 phones. The LG Optimus One P500 (secondary) and of course the Wildfire S.

I knew that GTA III and other games are COMPATIBLE with the LG P500.

I checked out on my WFS, they aren't.

Specs of both side-by-side: http://www.gsmarena.com/compare.php3?idPhone1=3777&idPhone2=3516

They are the SAME (mostly). There's a few minor differences which I don't think should affect game compatibility.

Proof:

(The reason you see two WFS's, is that I keep changing ROMs too often :P)

Now, could someone tell me why this is so?

Thanks!
[HTC Wildfire S] AceRoom:
That's really odd. What ROM do you have on the LG?

I checked your game from my phone too running ICS and it doesn't work. This link, right?

https://play.google.com/store/apps/details?id=com.rockstar.gta3&hl=en

But one thing that I noticed was this on the link:

I don't see any HTC devices at all on that list. You can try changing your WFS model name to the LG in the build.prop file and try it if you really want that game.
[HTC Wildfire S] Lt.Win:
I'm running official cm7. I'll try the build.prop thingy. Thanks.
[Xperia Arc Q&A, Help & Troubleshooting] comocandle:
I've tried to flash "LT15_LT18_70_Baseband.ftf" on Arc phone using flashtool 8.0.0 x64, flashtoox64.exe.

I pressed flash button and check flashmod and OK, select "LT15_LT18_70_Baseband.ftf" and selected all sins and ok. Then I got usb connection guide screen and I plugged usb in arc as described at usb connection guide screen.

But the "usb connection guide screen" didn't disappear and I got these logs at flashtool application.

Please connect your device into flashmode.

- Device connected in fastboot mode

INFO - List of connected devices (Device Id) :

INFO - - USB\VID_0FCE&PID_0DDE\CB5A1FWGV2&ZLP	Driver installed : true

INFO - List of ADB devices :

INFO - - none

INFO - List of fastboot devices :

INFO - - none

INFO - Device disconnected

And I tried usb connection with "flash.exe", then I got this attached picture, and still the "usb connection guide screen" didn't disappear as shown in the attached picture.

Please let me know how to connect my arc phone into flashmode.

Thanks in advance.
[Xperia Arc Q&A, Help & Troubleshooting] smartarse93:
Have you put it in flash mode? I.e. Turn off the phone hold the menu button then connect the USB?
[Xperia Arc Q&A, Help & Troubleshooting] comocandle:
No, I pressed "Back" button as described at flashtool.
[Xperia Arc Q&A, Help & Troubleshooting] xtacy!:
Press and hold.
[Xperia Arc Q&A, Help & Troubleshooting] comocandle:
Yes, I pressed and holding "Back" button I plugged usb.

But still flashtool shows "INFO - Device connected in fastboot mode".
[Xperia Arc Q&A, Help & Troubleshooting] xtacy!:
Phone should be in Mass Storage Mode (MSC) and you need to switch off your phone. Press and hold Back when flashtool tells you to do so, plug in the USB and release Back only when instructed.
[Xperia Arc Q&A, Help & Troubleshooting] comocandle:
xtacy!/ Yes, I checked MSC, and pressed and hold "Back" button when the guide picture appear.

I also tried at safe with networking, but same result.

" INFO - Device connected in fastboot mode "

This log was loaded.
[Xperia Arc Q&A, Help & Troubleshooting] DeathlessOne:
Try using Media Transfer mode.. To be honest, i never used MSC mode in my lifetime while flashing with FT and has always been in MT mode..
[Xperia Arc Q&A, Help & Troubleshooting] xtacy!:
Same here. I've never really used MSC mode. I prefer MTP. But the instructions say to use the former. Oh well. :-P

Swyped from my SE Xperia arc (LT15i) using Tapatalk 2
[Xperia Arc Q&A, Help & Troubleshooting] comocandle:
gire.prasad/ Thanks.

I changed twice, then it works.
[Xperia Arc Q&A, Help & Troubleshooting] RamEsRock:
If it tells you you're on Fastboot mode, then it's not the correct key you're holding. If it needs flashmode, your led should turn green, if it turns blue, it's on Fastboot mode.

You can try this by powering off your phone and trying holding down keys until the green led is on. (Dunno which one is for Arc, I have a Pro).
[Galaxy Y GT-S5360 General] adidas123:
I don't have any computer or laptop. So how i can upload 2 file SystemUI.apk and framework-res.apk without upload via computer:(
[Galaxy Y GT-S5360 General] rebelisgodlike:
use dropbox
[Galaxy Y GT-S5360 General] noobwithgalaxyy:
use your mobile browser? only option I guess :P

copy the files to sdcard first..
[Galaxy Y GT-S5360 General] adidas123:
I can't use it. When i tap upload it's appeared adobe flash player upload and not found any file. I use stock rom DXLC1 supported flash player:cool:
[Galaxy Y GT-S5360 General] noobwithgalaxyy:
for dropbox, goto dropbox, uploads and select the files.. for UOT, use browser..
[Galaxy Y GT-S5360 General] adidas123:
I don't know, can you show me how to do that!!!:confused:
[Galaxy Y GT-S5360 General] simplyanin:
search yutube ... u will get many vids ...
[EVO 4G General] Honeywell:
ruu 5.07.651.1 already release?
[EVO 4G General] Captain_Throwback:
No. It hasn't been released. However, the OTA has been pushed, and is available here for manual application if you are a stock, unrooted user, running the stock recovery.

If you're rooted, there are a few stock rooted versions of the 5.07 update in the Development forum.
[EVO 4G General] MBQ_:
Yep, they already have an Odex and DeOdexed version under Evo 4G development..
[EVO 4G General] Honeywell:
ahh ok but there is a zip file like RUU can use a SD Card? like PC36IMG to software my fone like a brandnew one?
[EVO 4G General] Captain_Throwback:
Like I said before, no, not yet.
[EVO 4G General] mike4slund:
how about yet??

my father accidentally updated his rooted/unlocked bootlaoder with HTC DEV

and i got the boot loader re-locked, but i need to take it in for warranty service.

i need HELP!!! thank yoU!!!
[EVO 4G General] Captain_Throwback:
Nope, this RUU never surfaced. You can still downgrade the misc partition to normalize the watermark, as detailed in my 2.18 HBOOT instructions.

You'll just have to HTCDev unlock again first.
[EVO 4G General] Sleepycloud:
I know this is a really old thread, but I'm having related problems. My usb port isn't working and I need the newest 5.07 update in a PC36IMG.zip form. Is there any way you can post one? It would be a great help.
[EVO 4G General] Captain_Throwback:
Nothing has changed. This RUU doesn't exist.