yashsingh1/xdaforums huggingface dataset:
[HTC One S] fadi669:
Hey Sneakyghost, i really appreciate the effort you're putting into this matter. Thanks a lot. A little suggestion from my side is to post this issue including the report sheet and some videos to Engadget. I know xda is a main stream forum but Engadget is something the HTC wont miss. I dunno , i just thought this might help us a little.
[HTC One S] Sneakyghost:
thanks mate.

I did consider this at the beginning, yet HTC has acknowledged the issue now and is willing to work on it. So, creating this type of negative publicity is really an unfair game play. This is not what I want.

It would have been kind of a "last resort" move but it is more destructive than constructive. Please refrain from such actions now as it would shed some bad light on xda too.

Sent from the tip of my finger
[HTC One S] fadi669:
hmm..you're right:) I think the frustration inside me is taking over now:).. I hope that HTC comes up with something soon. Thanks again for the efforts.
[HTC One S] Sneakyghost:
Warmly welcome. I need that fix too :D

Sent from the tip of my finger
[HTC One S] jbolts:
used to have similar issue on nexus S

I just got a one S and thankfully I don't have this issue (at least not yet), but I used to have a similar issue on my nexus S with the search button and some users had it with the home button.

They tried to fix it with ota updates which some people reported as lessening the occurences but it was in essence a hardware issue.

I was one of the few people lucky enough to find a solution to the problem due to the fact that there is a Samsung repair shop near where I live and I got my phone fixed in one day. They resoldered the board and swapped out the speaker with one that was noticably lower in volume and that fixed the problem. The button didn't fire once after they repaired it.

A lot of others were not as lucky and update after update did nothing to help the problem.

Sad to hear there is a similar issue with the htc One s because it was a real nightmare of a problem I had for over 5 months before getting it sorted out.

My 2 cents from previous exprience is that if you have this problem it's more than likely a hardware issue... the fact that all phones are not affected should pretty much confirm that.

Edit: I just remembered they also swapped out the whole display which is attached to the buttons to solve the issue

bolts
[HTC One S] Sneakyghost:
wow. Bummer. Thanks for sharing. Have to think about this.

[EDIT]

Somehow my thoughts keep revolving around that "assembly gap" which was supposedly fixed on Lamyron's phone (remember?). So, if it was some odd hardware fault on the Nexus it might be so with this phone as well. Still, the primary reason will be the interference. If it's hardware, we would have to ask: what kind of fault makes the phone increase radio emissions so badly that it hurts the buttons? A gap between bottom cover and antenna connectors could be something like that.

Still, that wouldn't be too bad and also not a new thing since the HOX has it for the Wi-Fi also.

This is not a new thought at all, I mentioned this already weeks ago. But jbolts posts make me come back to these thoughts after having abandoned them in favor of a pure software fix...

I feel already my hair becoming all grey from all this sadness...

Sent from the tip of my finger
[HTC One S] Phuturist:
@Sneakyghost > just a thought, did you ever check if there are differences In the black and grey model concerning the home button issue?
[HTC One S] Sneakyghost:
Yes i did. Was one of my first attempts to find a pattern. Blacks are about twice as many. No real pattern there though. Equals number of sold devices i think.

Another thought on the possibility of a hardware defect: most people noticed their problems after the update to 1.78. So, if it is hardware, it can be compensated by software. Otherwise it would make no sense at all why it should have started after a software change.
[HTC One S] Shandorkar:
whats happened with "report HTC One S Home Button"???
[HTC One S] Sneakyghost:
how do you mean?
[HTC One S] Shandorkar:
there's nothing. shows a empty pink screen. tried to change the color, nothing has changed
[HTC One S] Beatnix1:
+1
[HTC One S] Shandorkar:
Sneakyghost

may be a new update which will be officially extended to include a fix for this problem? or is it not possible?
[HTC One S] stupot123:
Hi

Just an update I had my replacement phone for 10 days no with no problems so far, still early days I suppose, decide no to update to 1.78. So far so good.

I tried HTC again to find out will there be a fix for this problem no answer from them. Will keep trying

Stu
[HTC One S] PulpzillA:
has someone vandalised the page?!
[HTC One S] Sneakyghost:
Looks like.

Fuxxing idiots. Happens once per week. Keep fixing it. I put a note at the top, to please use the forum to report if one doesn't feel comfortable with spreadsheets.

But no. People have to play with functions and ****. And if their browser doesn't really support the scripts it fuxx up all the contents.

Nice One.

Thanks very much once again. Hope you who did this reads this. Step forward and apologize. Its all half as bad if i get notified straight away so i can fix it. Hidin' in the dark is not the best personality trait.

God i need to bite on sum piece of wood before i get all cranked up again here.

[EDIT]

All Entries where lost. Had to restore from a backup from the 25th of July. Lost at least 10 reports.

Please, if you reported after that date, do so again. Thanks go to that twat who killed the sheet.
[HTC One S] PulpzillA:
i feel your pain! very frustrating considering the time and effort you have put in!

Much appreciated you restoring it back again. hopefully soon this wont be needed and a fix is released.

Will be going into Vodafone today requesting a new microSIM. I'm not sure if this will help at all. but i want to try and avoid sending it to HTC for as long as possible, as this is my only phone at the moment.
[HTC One S] Sneakyghost:
Hey mate, i wish you the best of luck with that. You see, changing SIM has made no difference in the past but i reckon a grasp for the last straw won't hurt.

I swapped phones with my missus yesterday, she has the good one now and i was trying to install the new RUU that got released by Football last night (Yes, the 2.21 RUU is out for Europe). It does NOT CONTAIN A FIX so stop asking i said it already multiple times on different threads.

Unfortunately, my phone does not seem to take data onto the SD anymore. Still trying to figure if that is a defunct USB port on my PC or the phone but it looks like the phone has a prob. So i can't install the RUU (none, actually) as it keeps at sending..... (sent by adb and that doesn't spit out an error as i had tested this before, it just ends up in nirvana). I also can't copy large files onto the phone. All end up in an eternal "calculating....." loop from Windows Explorer. DroidExplorer via adb does nothing too.

Will get back to you guys once i know more. However, factory resetting the phone stopped the Home Button Issue for now. But i had done so a couple of times before and doubt this will fix it forever :D

[UPDATE]

Got the RUU installed now from a diff USB Port, seemed to be an issue with that. Other port works alright, needed 3 tries, then the phone took the RUU. Bit odd but went alright. Now on TrickDroid v7 for the time being. All up to date, no Home Button Issue as of now. Will keep observing and report once it begins again :D
[HTC One S] zoesdad70:
It may be a bit late, but it may be worth changing your spreadsheet so that new data is added via a form. This way no one can feck up the data. Forms are easy to set up and I can assist if necesary.
[HTC One S] PulpzillA:
interesting....had no issues yet with the new SIM in places where i would normally get problems. i havent reset my phone at all since the issue started. hmmm. will keep you posted!
[HTC One S] Sneakyghost:
@Zoesdad70:

I was already thinking that this might be an option yet I hardly have the time to dig through the Google documentation on how to do this. Simply put: I can't.

So, if you're willing to help out I do appreciate that a lot. I will gain from it more than all the others since the issue gets old now but I still think it's worth doing it.

I'll pm you my chat details later when I get home, on the road atm.

sent from the tip of my finger
[HTC One S] opiswahn:
Little Update from my request to HTC to replace my phone, after some mails back and forth they are saying:

Translation: The issue is under investigation and they are announcing a fix on the official webstie if available. In the meantime i should switch WCDMA and GSM.

F&%$ that, what the hell? Is this another step to deal with customers to keep them calm or are they realy doing something? I'm kinda loosing my patience now... The phone is pretty unusable and all they say is 'choose between calling or internet and shut up until we maybe have a fix someday'???
[HTC One S] PulpzillA:
ok i've installed the new 2.21 RUU and changed SIM. had to wipe the phone when updating. so will see how this goes for a while! hopefully no more problems. as always will keep you guys informed.
[HTC One S] Sneakyghost:
@Opiswahn:

Beatnix has the new Base 2.21 with new Radio since over a week and no issue (so he claims), i switched to the new Base a day ago. My phone is fine so far too but one day means nothing but a little hope.

Maybe you switch to the new base for now? It might give a better impression once people start updating on a larger scale. I wonder how many reports there will be once everyone is on the new base...
[HTC One S] opiswahn:
I'd like to turn to the new base, but as i'm still unrooted a want to stay that way until it's clear that i don't have to return my phone back to HTC. Since HTC doesn't clearly states that you don't loose your warrenty with an unrooted and customized phone i don't want to take chances ;)
[HTC One S] PulpzillA:
if you use the official RUU that was posted in the development section. you should still remain stock. thats what I have done.
[HTC One S] Phuturist:
Could you point me to tutorial on how to switch base. I'm new to all this but am willing to try everything to get rid of this annoying issue.
[HTC One S] Beatnix1:
If you have this CID number ending on *** __102, just install this RUU

otherwise you must obtain super-Cid (11111111), look for the Tutorial in XDA Forum ) which allows you to install this RUU as well.
[HTC One S] Sneakyghost:
Depends on your Phone's CID. If you're EU, like Beatnix said, no problem. Connect phone, launch the RUU, wait, reboot. Done. Oh, save your pictures, music, documents or whatever you got on SD first. It might get lost otherwise.

If you got, say, a Vodafone device, you gotta switch CID first, which is a bit more tricky but can be learned. Check this Guide from the HOX forum (same technique on the HOS): http://xdaforums.com/showthread.php?p=26516911#post26516911

What you need: some understanding of ADB, a Hex Editor (like UltraEdit or HxD, don't ever use NotePad! It will mess up the file and you might end up with a brick).

The basic idea is: pull the partition which contains the relevant CID entry (there are more than just that one entry) to your SD Card, then pull it to your PC; then open it with a hex editor and change the CID, then push it back to SD, then push it from SD to the right partition.

The Problem is, for pulling and pushing the partition "mmcblk0p4" you need your phone unlocked and root privileges on Android.

So, the right order is: go through the htcdev unlock first, then gain root on Android, then change cid, then relock the bootloader. Then run the RUU finally.

Unlock is required because otherwise you can't gain root access. Root is required i think because if you want to run the ADB Shell you need to run it as admin, otherwise the push/pull will not be allowed.

Sorry, i know how hard it is to get into the business. I am just through all the basics myself. Please do learn from the forums, it is all there. Take this post as a basic idea where to start, the right order, then search the forums for the remaining questions. If you really cannot find the relevant informations you can PM me. But please know that my time is very limited and i don't have bookmarks to all the guides, so i'd need to search too. The only difference would be that i know exactly what to search for. But please try yourself first.
[HTC One S] Phuturist:
Well, i'm already rooted and running CM9 at the moment (waiting for a more stable CM10) version. So it's not that I'm completely blank. ;)

My current CID is HTC_e11 which is used for unbranded HTC phones in the Netherlands. But i guess I still need SuperCID as this CID is not the one mentioned by Beatnix. I had already seen the topic for changing the CID but did not see the link between this and having the ability to update the base band.

One last thing that remains unclear to me. If I use SuperCID and flash the mentioned RUU, will I be able to use CM9/10 afterwards, I don't like Sense at all.
[HTC One S] Sneakyghost:
you should. Just unlock again (new token for super CID required or go back to your CID after flashing the RUU), then flash the recovery, then flash your cyanogen.

Did you check if the RUU really doesn't work on your CID?

Also: have you gotten that home button issue on CM?

sent from the tip of my finger
[HTC One S] PulpzillA:
Day 3: no problems yet...hope nothing crops up. definitely think the new SIM has helped. if it makes any difference its the microSIM that vodafone normally gives to their iPhone customers?
[HTC One S] Sneakyghost:
I really want to understand how a different SIM makes the phone behave other than before.

The only thing i can think of is, that the Carriers can specify preferred frequencies on their SIM's. Anything else i cannot think of or makes no sense to me.

I tend to much rather believe that a SIM makes no difference at all and your situation is pure chance. But then again, that would make me look quite ignorant, right. Them probably do have a reason to suggest this and i would like to know it.

[EDIT]

Zoesdad70 is currently helping me to learn how to work with Google Doc's Forms. As soon as i have figured it out right i will change the reporting link to a form and the table will not be editable anymore. That may still take a few days. Until then, keep reporting but please don't mess up my sheet again :D
[HTC One S] PulpzillA:
good stuff about the spreadsheet.

the new radio in the 2.21 base has made the transitions between 2G & 3G much smoother and more consistent. I think has helped. AFAIK no one has complained about a switching issue on the new base yet?
[HTC One S] Sneakyghost:
Two reports from the new base are in the sheet I think.

sent from the tip of my finger
[HTC One S] PulpzillA:
aahh not good. have they tried a new SIM?

well considering people have just switched to the new base, they probably wouldn't have had to be running it long before they saw the problem arise again. maybe i am one of the lucky ones or maybe it will happen to me tomorrow. just release the fix HTC!
[HTC One S] Phuturist:
Hmmm ... I currently dont have the time to perform all these steps. I wouldnt know how to check if my CID works with the RUU or not.

And yes, I have the home button issue on CM9 from day one.
[HTC One S] ExDr:
I flashed RUU 2.21 yesterday and turned on gsm-only mode. No issue so far, I can't believe :) [knock on wood]
[HTC One S] Beatnix1:
cid 11111111 is normaly reserved for Developer units so that they are able to install whatever they want regarding RUU's.

about cm9 i can't really say anything, im so happy with this Update that i dont feel any need to flash a Custom Rom at the Moment. However i'll wait till the Custom Roms have been fit to the new Base.
[HTC One S] Joh@n:
I just have been informed by the complaints department of HTC in the UK that a fix is already been rolled out in Northern Europe last week. My country is located in Western Europe, but those countries will receive it the coming weeks. I assume it is the 4.04 update, but I also see that the update not always solves the issue. To be continued..?
[HTC One S] Sneakyghost:
Thanks for sharing. Zoesdad70 already asked over at VF.uk forums why its only Germany Support that tells people about the fix they're working on.

What you heard from support is the 4.0.4 update, which seems to be available since some days in finland, denmark etc. It betters up reception a lot, smoothes out the wifi/data switching and thus seems to help a lot with the Home button issue, but judging by the reports in the sheet, it does not fully fix it. Sorry to say. To be continued.

At the time we were told the first time, that HTC is analyzing the problem, the 4.0.4 Update must have been mostly ready already. No way it contains a dedicated fix for the home button issue.

---------- Post added at 09:43 PM ---------- Previous post was at 09:40 PM ----------

only way to check is re-lock, boot to fastboot, run RUU, see if it gets blocked out. If yes, unlock again, reboot. You're fine. If it is accepted, your current OS will be lost and replaced by 2.21 base.

---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------

Judging by your words your phone seems to be good still. Thank god. What a relief.

I am online since two days now and also still fine. I am on TrickDroid V7. Battery is a treat. Got 28 Hours today, then down to 17%. could have been 30 hours lol.

My wife and i are both on TrickDroid V7 and she complains a lot about bad speech quality, stuttering and the infamous "robot voice" known from the HD2. I also have frequent drops of single words or syllables while talking but much better than in the beginning.

Did anyone else notice?

If HTC manages to fix the Home Button i will move on to that Issue and insist on a fix because i read a lot about this and i believe most One S are plagued by that. Which is kind of really not funny as this device is still meant to be a phone...
[HTC One S] Beatnix1:
I am glad to hear is your SD-card Issue solved as well?
[HTC One S] pierre.grand:
Just come back from vacations.

Of course the ONE S was on board.

I can now give plenty of destinations where the issue is constantly happening :

Germany : Munich airport(between gate 29 and 45)

Greece : Athena airport(Arrival level, door 5)

Greece : Archea Epidavros (Grece), on the port

Greece : Hydra island, on the port.

France : Menglon(France, Drôme)

In all these places, the phone was using roaming. Data roaming was deactivated...3G was unavailable.

My provider is B&You a subsidary of Bouygues Telecom in France.

Phone in 1.78(already reported), the issue was already present in the older version.

Wifi activated or not is changing nothing for me.

By the way, I see on the main page of this thread that "A software based Fix is possible and being worked on. A release date is not available but it will come."

Why are we so sure that a soft fix is possible?
[HTC One S] Sneakyghost:
Not too sure mate. It does work on another USB port. What worries me, is that my wifes phone (same) works well on the original port. There's something odd with that port, the phone or both.

Since wiping it totally clean and installing 2.21 it seems like it is fixed, yet i do notice some odd "hangs" while transferring, as if the SD was slow to react occasionally. Will have to observe. But i do feel like it has some bad hardware. Which would not be anything special. Those NAND chips are prone to faults, already when manufactured. Not all bad samples get sorted out. Wouldn't be a big surprise.

---------- Post added at 10:48 PM ---------- Previous post was at 10:45 PM ----------

Nice Travels... :D

Well, the thing is, there is various reports from service personnel that HTC is working on a fix and a Mod from HTC Elevate has also allowed me to share the same piece of information. It is coming right from the headquarters. That mod also insisted on no timeline being available, so the fix might still take a while but according to HTC they are working on it.

There's also a new Base (2.21, with new Radio and Android 4.0.4) available, which betters things for some people. You should definitely try it. Check Football's RUU collection. Torxx has also made a mirror for it, which downloads much faster.
[HTC One S] pierre.grand:
Update installed. So far so good!

Final test in 10 days when I'll be back in the Alps again...

Thanks a lot!!!

EDIT : The issue appeared again in a very low signal places.

This update is increasing the signal sensibility and also the stability that's why the interference happens less but the hardware problem is still present...

Probably a patch reducing the GSM/EDGE maximum signal power from 100% to 98% would solve it.

I had engaged a complaint with my insurance because I can't get HTC recognize the problem but I wonder now if I should stop the process or if HTC will never really find a solution.

Here is my radio version : 1.06s.50.02.27_2_10.08.50.04L

build : 2.21.401.10

I will now update the report sheet.
[HTC One S] Phuturist:
I have updated to CM10 build 20120801 and havent had any issues with the home button since then. The signal seems to have improved a lot but as far as I know CM10 did not specifically fix anything for the home button issue.

It's really to premature to conclude anything for now but I'll give an update soon when I have some more experiences.

Android: 4.1.1 Jelly Bean

ROM: CM10 20120801

Radio version: 0.16.31501S.17_2_10.23.31501S.10L
[HTC One S] guigz2000:
Hello,

I just updated my one s with the 2.21 ruu...i'll post as soin as i get the issue
[HTC One S] Sneakyghost:
So you didn't flash the new radio?

Then the lack of home button issues is most likely down to just having a fresh flash. It tends you appear only days or even weeks after a fresh flash.

Still, I'd recommend to flash the new radio. It really improves Wi-Fi a lot.

sent from the tip of my finger
[HTC One S] Phuturist:
To bad, I just experienced the home button again while shopping for groceries. I guess the problem does indeed take some time to occur again after a fresh flash.

I have not flashed the radio (yet). Its seems like a lot of steps I have never done before. Will need some time to look into it.
[HTC One S] pierre.grand:
In my case I was able to reproduce as soon as the phone was in the same low signal location. Even during the initialisation wizard I got vibrator activating on its own like if I was hitting the home button...

Now with the new radio the issue is rare. For example I can drive for a while with Navigator before it gets reduced by the auto activation of home button.
[HTC One S] Sneakyghost:
Yeah, wasn't too surprising without flashing the new radio, was it?

I've just changed ROM again. So, i had 4 fine days without the Home Button Issue. Too good to be true. Will see how long this ROM lasts...
[HTC One S] userdesires:
Wow, i went to the Meteor store yesterday (Ireland) to do an upgrade to the One S and they told me about this exact problem.

Their not stocking them at the moment until the problem is fixed

Its also on the Meteor forum about the problem

http://forums.meteor.ie/t5/HTC/HTC-One-S-Touch-button-problem/td-p/50527

Good luck to everyone with the problem i hope it gets sorted for you and for me also who really wants to get the One S!
[HTC One S] stupot123:
Hi All

Just an update so far so good no problems with my replacement phone I know its only being two weeks, my last one started after 1 week when I updated the phone. I have not updated the phone even though it keeps reminding me to do so every day. I have contacted HTC couple of times last week still waiting for a reply. My local Carphonewarehouse has stopped stocking the phone too because of this. I think if we keep putting pressure on the Phone shops and HTC something will have to be done.

I wonder is it all phones of just a a percentage of phones have this problem, or just phones in poor signal areas?

Keep up the pressure

Stu