yashsingh1/xdaforums huggingface dataset:
[HTC One S] Bundin:
Well, I got a new replacement phone. Different IMEI (of course), but still the same serial. I think the serial has been programmed in at Dynafix or something since I'm pretty sure it's a complete replacement. Screen protector, no dust buildup, and software version 1.53.401.2 with 0.15.31501S.19_10.12.31501S.06L. I'll not upgrade my software and will see what happens with this version.

This'll be attempt 3. If it comes up again I'll go pester Vodafone for a different model.
[HTC One S] Sneakyghost:
If it comes up again please report to the spreadsheet too.

Reprogramming the serial and putting new stickers on the box and device and also updating some databases is not a big deal for the repair centers. It's easier than swapping the IMEI I think but I have seen them do that too.

sent from the tip of my finger
[HTC One S] Pulsik:
Added my new info into spreadsheet. And yes, unfortunately I still have this bug. I'm wondering, if there is someone which phone wasn't changed, but repaired ? As I'm thinking what to do with mine and maybe there is only one solution: change phone to another one.
[HTC One S] Sneakyghost:
Probably best option. I bought a second One S which features a SH25 Serial and its behaving well up till now but i am very suspicious as there is already one report of a xx25 Serial phone. So i guess mine will develop it too with time.

I saw SGS3 Phones floating around Ebay local markets (ebay kleinanzeigen, not sure if that's available in other countries) for the price of a HOS. So, actually selling the HOS on ebay could mean buying an SGS3 without loss at the moment. Which is pretty fantastic.

So, speaking of my feelings: the HOS is a love affair too good to be true but it would make sense to stick with something more boring but working.

I was running my Wife's ex-mozart for a few days until i got my HOS and i must say: on windows phone, everything just works. It was the first time since years that i had a phone in my hands that was doing exactly what it was specified to do, with no downfalls at all. No jerks, no problems, nothing. Having this beautiful HOS feels like staring at the most amazing chick only to find out she's got an IQ like a potato. If you find out she's also giving you **** all the time you'd dump her sooner or later.

@Zoesdad70

to reply to your Vodafone- Post ( i can't register there as i am no customer): i've had the issue on full battery as well. I did not spend much attention on the battery state but i will keep an eye on this. Although i suspect that it does happen more often on low battery simply because my wife keeps the phone on lower levels most of the time. While i have the habit of having the battery on charger whenever possible, she usually runs it down until the phone quits on her. Doesn't help explaining that this is a bad idea on a phone where you can't exchange the battery once killed...
[HTC One S] opiswahn:
Has anyone testet the new axiom-rom(1.5) or trickdroid 6.2? They are based on the 1.84 RUU from tmo, but they should work as well for other phones. As there are no entries in the list stating the error with 1.84 this could be worth a try. I'd try it myself but i'm still unrooted ;)

Gesendet von meinem HTC One S mit Tapatalk 2
[HTC One S] Sneakyghost:
Good idea. Might give it a go tomorrow. See how it goes with the real life.

sent from the tip of my finger
[HTC One S] rrrah:
Will try today or tmw)
[HTC One S] masca88:
guys I have an interesting thing!

I'm from italy and I've the issue, but yesterday I was in switzerland and I've notice that the issue did not appeared there, also with setting only gsm frequencies!

I was under sunrise roaming in Lugano and i see online that the frequencies are the same of the italian 900/1800 for edge and gsm and 2100 for umts.

what do you think about this?? I'm very surprised :confused:
[HTC One S] Sneakyghost:
I think you had good coverage.

Also possible:

the 900MHz specification allows a broad range of frequencies from e.g. 870MHz (lowest uplink band) up to 960MHz (highest downlink band). the phone can also do frequency hopping. If the issue is only triggered by a small subset of frequencies within the "900" range, it is not necessarily triggered with all providers/in all locations as it could well be that some bands are fine and some trigger the interference and not all providers use all available bands. SOURCE of Frequencies

HERE you can read a little more about Sunrise's frequencies, it is in german though. Basically says, they own 40% of the 900GSM range. Which should make it a lot more likely to encounter the Home Button Issue on their network. Odd. Maybe you just picked a harmless band. :D who knows. All speculation anyway...
[HTC One S] Burn-pl:
Hi @all,

Here is the link to the online tracking of your repair once it is delivered into Arvato repair centre:

https://portal.teleservice.com/orderstatus/searchOrder.seam

All you need is your IMEI and your name.
[HTC One S] Beatnix1:
neither the new axiom-rom(1.5) nor trickdroid 6.2 brought any enhancement on this issue :crying:
[HTC One S] mattionline:
Finally got me phone back :D

The only thing they did is replacing the antenna cover at the bottom but that's it.

So far no issues encountered :fingers-crossed:
[HTC One S] Sneakyghost:
Hey thanks for coming here and thanks for testing. I saw your entry on the Google Spreadsheet, yet i had already added you earlier. But no worries i deleted my entry of you because it contained less data. Thanks for reporting.

I don't really feel like doing the testing as i would need to convince my wife to leave the phone with me for a day and thats not what she likes.

I noticed that her phone also developed problems with the SD-Card. The mount as drive is not working right, files corrupted on transfer, abort, stuck, all this crap. Also, it reacts sluggish whenever accessing the card. Could just be some corrupted files (she let the battery die down until it quit, which is not good). Well, software fault wouldn't be that bad but i fear the phone has problems in hardware, like the touch button issue could also indicate. I wonder how this will develop.
[HTC One S] masca88:
workaround mod request

guys i have done this request for a workaround mod!

Imho is a nice workaround till the htc radio bug fix. What do you think?
[HTC One S] rrrah:
@masca88

totally agree
[HTC One S] opiswahn:
Hm... Is ist a hardware problem at last??? And how did you manage to get HTC to replace the Antenna? Did you explicitly request it?
[HTC One S] mattionline:
Well, someone on the forum said that a guy on tweakers.net did open the cover at the bottom of the phone to clean it which solved his problem.

I tried it as well but apparently damaged the antenna cover while trying to open it. I probably used a bit to much brute force to get it off :p

The only thing I could try is sending it to HTC and hoping that they would repair it under warranty ;)

I contacted them and reported the following problems:

- Phone gets very hot while using 3G network.

- Unwanted ghost touches (glitches) of the home button while browsing/texting on 2G (GPRS/EDGE) network

- Back cover at the bottom of the phone being loose.

It took them three days to repair it as they started on Tuesday (10/07) and finished it last week Thursday (12/07).

Probably they had to investigate the problem and wait for spare parts to arrive from the warehouse.

I got no idea what they exactly replaced as it only says part replaced on the repair sheet.

So far no problems on EDGE and the phone seems to be working fine even with low signal.
[HTC One S] Shandorkar:
mattionline

i think, it's not for long time.

my phone hadn't that issue 1 month even with low signal EDGE (GSM).
[HTC One S] Sneakyghost:
I contacted jmwils3, who reported from the US. This because he put a report into the sheet, commenting about frequent signal drops. Which is another, well known issue.

He now says, he's not sure at all. He says he got random "ghost" presses of the Home button too, but mainly when touching the 3-dot menu button. I am currently trying to figure out whats going on there but if he has the "virus" too it definitely is a blow towards the 900MHz theory. It doesn't quite destroy it, but it makes it less clearly defined. And it could also mean its not a valid theory after all.
[HTC One S] Beatnix1:
Button Change

hello folks,

for a small Workaround have a look at this
[HTC One S] Sneakyghost:
Anyone checking the Report sheet as often as i do? Well you might have noticed another report from the US flew in today.

Odd. I wonder if this means the radio interference theory is all crap? Or is it just more likely on the 900 frequencies but possible on 850 too? Or are the Reports unclear?

I wish the two guys from the united states would add a little description of their problems here. That would be somewhat helpful to determine if and how it fits into the scheme i thought i saw up until now.
[HTC One S] mmceorange:
I am one of those two.

I am 99% sure I have experienced the same thing. I understand the difference of frequencies used. I am using the unlocked International version of the One S on AT&T, so I already don't get great signal, but I generally haven't had a problem. The end of last month, I went on camping vacation with my family, and had very poor signal. This is where the issue started. The phone would randomly freak out as if I were rapid-fire hitting the home button and sometimes holding it (as I have long press mapped to task management, and task management button mapped to menu), and of course the phone would vibrate every time it thought the home button was pressed. It would do this even if I put the phone on a table, not touching it.

I had previously read about that behavior being related to low signal, and that a few people were experiencing it... so I didn't think much of it because it never happened anywhere else.. Well, yesterday it happened again, in my home town. The phone was having difficulty connecting to data for some reason, and I got frustrated and put it in my car's empty cupholder. I then heard it go on a vibrate frenzy and sure enough it was pressing home button on it's own.

So, I don't know what else it could be. I am fairly technologically savvy, so you should trust that I am not exaggerating and I have no reason for BS'ing.
[HTC One S] Sneakyghost:
Which sounds to me like a very clear and obvious situation.

So now we have one real, no BS report from a GSM 850/1900 Country. I wonder what shall i do with this now? Have to think about it. The first thought that springs to mind is: Radio interference can happen on different frequencies, on some it is more likely, on some less. the 850 band range is crossing those of the 900 range anyway (see here: WIKI where it says that the GSM 850 downlink is actually crossing over the GSM 900 uplink frequencies). I am not sure if it makes a difference for the phone whether its up or downlink, i am not even sure if that only applies to data connections and on what frequencies are the actual voice transmissions - i simply don't understand much of this but given this mess in my head makes any sense at all i could imagine that even with the US frequencies this Interference could be possible...

[EDIT]

Does anyone have access to an adjustable GSM Jammer? Professional equipment? We could use it to determine the frequencies where the phone begins to jitter. If the Antenna of the jammer is placed close enough to the buttons it should - if the interference theory is correct - trigger the jitter at some frequency.

additionally, one could run LogCat alongside to determine what the phone does at that moment.
[HTC One S] Shandorkar:
sounds like some kind of degradation...

sorry for my "translate.google.com"
[HTC One S] rrrah:
totally agree. I recon making Recent apps button work like Home button (long press opens "Recent apps" in my Rom), enabling 3-dot menu (disabled in my Rom) and disabling Home button totally - the best way to get "normal" functioning on One S at this moment.
[HTC One S] Badmiker:
Except that HTC can be awkward about warranties if you have a rooted phone.

If HTC are in the process of developing a fix for this then I will not be doing anything which would risk my phone being sorted.
[HTC One S] Beatnix1:
would you be so kind and provide the files you've:changed ?

and / or you can tell which number is assigned to which key in the cy8c-touchkey.kl file? *fall on my knees

kind Regards
[HTC One S] taoizt:
I seem to have a similar issue but not exactly the same. I frequently (more than once a day) get my phone out of my pocket (I locked phone first) and the phone is unlocked and been pressing a button like opening a menu, calling a friend (shortcut of his phone on homescreen) or whatever is seemlingly clicked whilst the phone is in my pocket.

On another note, the phone randomly gets very hot. whilst in my pocket and seemingly locked and consuming a lot of battery, so I choose to reset it to solve that problem (not ideal offcourse)

Thirdly it's resting on my desk right now and with random intervals it's waking up and showing the lockscreen. I thought it only supposed to wakeup when someone calls?

I love the phone but this seems to be a big issue sadly.
[HTC One S] Sneakyghost:
I've seen this somewhere else, can't remember where though. Are you running a custom kernel? What baseband and what base? Because I think this must be related to some older base of I remember right.

This is most likely not the home button issue mate.

sent from the tip of my finger
[HTC One S] rrrah:
My phone is rooted from day 1, so it can't be worse with warranty anymore:)

I haven't done it still cuz I am noob at programming and need to study more stuff before I'll be able to do thiz. But we probably can use zip file given by you in another tread and try to find a person who is able of doing this stuff.
[HTC One S] Beatnix1:
I apologize for the double post, but I found an interessting variant to the period up to bridge to an update

i've just figured out how to disable the Home Button, as compensation i use Button Savior

I know it is a crude Workaround, but it helps me to maintain the Hope for an soon Update..

however, for the Moment no more wriggling

the File can by flashed easy in the Recovery and should work on stock based Roms, NOT on CM9!
[HTC One S] masca88:
idea!

another nice workaround can be to map a long press back with home and a long press recent with menu, so we can have this mapping:

BACK button: back (single press), home (long press)

HOME button: disabled

RECENT button: recent apps (single press), menu (long press)

but how we can map home with a long press of the back button?
[HTC One S] Sneakyghost:
Yeah sure nice idea, I just find it a bit problematic that for my wife's device the other two buttons get the jitters too. Not as often but still rather frequently.

sent from the tip of my finger
[HTC One S] rrrah:
great idea) anybody can help noobs in programming on this one?)
[HTC One S] Beatnix1:
since i've disabled the Homebutton ther is no jittering at all..

perhaps it depends on each Device and how how pronounced the trouble is
[HTC One S] Burn-pl:
Hi Guys,

My mobile came back today from German repair centre. The outcome is that they did not fix anything. Repair docs says that it is a software issue and HTC is working on solution. They have installed the latest ROM and sent it back to me. :(
[HTC One S] Beatnix1:
Let the devil take them! :(
[HTC One S] Sneakyghost:
I would really appreciate if some dev who's got experience with button mods could have a look at it. If anyone knows whom to ask for this please do try to make contact.

I'm still a little confused from the US reports and I think a workaround is probably the best option for the time being.

I'm at work again now and cannot spend too much time here for researching and communicating things.

My best bet for now would be to ask LeeDroid for help or whether he would know some dev for this.

sent from the tip of my finger
[HTC One S] ExDr:
Has anybody tried new update 2.21.401.10? Unfortunately I do not have oportunity, please report if issue is resolved ; )
[HTC One S] Beatnix1:
do you mean a new OTA Update? :cyclops:
[HTC One S] ExDr:
Yep, new update is available.
[HTC One S] Sneakyghost:
Cool. Will be on it asap.

I've got news from HTC Elevate Moderator Jason Dunn too. See attached Screenshot:

Please pay attention to this everyone:

" please encourage them to call in to their HTC call center and report the issue. We're not seeing the numbers you're referencing, so we need to make sure we get those people calling in so HTC understands the number of people impacted by the issue."
[HTC One S] opiswahn:
What OTA? I don't get no OTA...
[HTC One S] Sneakyghost:
Get it from the link ExDr provided. I just downloaded it. Hope I get the wife's phone soon to play with that update.

[EDIT]

Looks like this update isn't as easy as the other ones, seemingly no-one has managed to flash it yet.

sent from the tip of my finger
[HTC One S] opiswahn:
I'm kinda noob wich such things, do i need root to install that??
[HTC One S] Sneakyghost:
Dunno bro. Looks like no-one has done it yet. Patience required I suppose...

sent from the tip of my finger
[HTC One S] Beatnix1:
OTA_Ville_U_ICS_40_S_HTC_Europe_2.21.401.10-1.78.401.2_release_271130unb1vtlbbuv42jp3

unfortunally the Button Problem persists

screenshots after installing the OTA:
[HTC One S] Sneakyghost:
@Beatnix: Looks like the update didn't install right for you. Still android 4.0.3.

It's supposed to read 4.0.4 and software base.2.21 after the update.

So no wonder the button problem is still there.

There's a guy on the Update- Thread who explained how to do it right. So you can install it if you follow his instructions. The basic Idea is to have SuperCID (11111111) before you can install it. It seems to be a developer Update.

@ALL:

Please make sure you all report to HTC as even an Elevate Mod points out that HTC has no means other then the complaints coming in to tell how many are affected.

If you people don't report to them, it will look like its only a small issue and they will give a damn about it! So every phone should have at least one report to HTC!

I also think that my previous thought: make the carriers put pressure on HTC, is a faulty assumption. If the carriers get only, say a hundred reports they will not really communicate this to HTC, it will just die off there and the phones will get replaced. I think its more logical to report to HTC straight away.
[HTC One S] dima901:
I've flashed the new radio and the problem unfortunately still persists :(
[HTC One S] Shandorkar:
So, they lied to us....
[HTC One S] opiswahn:
Don't think that is the fix thex claim to be working on(which i personaly don't think they do).
[HTC One S] Sneakyghost:
Have you double checked that you got the new radio? Would you mind posting the new Radio Serial and report it to the Spreadsheet as an affected Radio then please?

Thank you for testing. Highly appreciated.

Noone ever said that this new OTA was the fix we where waiting for. Yet everyone was hoping that this would fix it. So, since it does not, the frustration is quite natural.

It makes it even more important that really everyone reports his phone to HTC. As Jason Dunn from Elevate already pointed out: HTC will not work on it unless they see a large number of affected people. They would rather keep replacing phones if there is not enough reports coming in.
[HTC One S] dima901:
I already added this in the report document :)

Gesendet von meinem HTC One S
[HTC One S] Shandorkar:
People who have this problem, write to support HTC, each with one letter one more time!!!!!

sorry for my english
[HTC One S] Sneakyghost:
Hahaha LOL nice Kernel Dev (Dr. Honk) :D

Thanks for your report! I just also found it on the other thread. Back from work now, can read properly. Missing a lot of info if just sneak peeking into the thread while at work lol

[EDIT]

Just another random thought that came to mind just now:

I wouldn't even care if HTC only replaced phones and didn't work on a fix. Actually i don't give a damn. As long as i get a phone that works.

What drives me to be so active here is this: on the VF.uk Forums had been people who got an affected phone 4 times!! They got one replacement after the other and each phone hat the jitters. SO: i am very sure there is many more phones than just the ones that surface here. And i want this to be seen as what it most likely is: a huge problem.
[HTC One S] pierre.grand:
I've had a guy from HTC today. He is working for quality team in response to the satisfaction survey that I filled in. He is making the connection with aftermarket service in France.

He told me to send it back again to the technical plateform.

He didn't tell me if it is a known issue or not. but at least will follow the case...

Do american people have a feedback from the today OTAs? Is the problem solve after upgrading?

I you have upgraded can you please post the included radio baseband?
[HTC One S] PulpzillA:
hmm i reckon the 1.78 EU update is similar to the OTA the Americans received. I'm not sure if the t-mobile one s has the same problem though. any of those users care to enlighten us please?
[HTC One S] Nick L:
I have had no problems with the buttons, before or after the OTA.
[HTC One S] PulpzillA:
ok thanks. Interesting....is that when your phone has been on edge at all?

I've reported this to Engadget so lets hope we can get more coverage about this issue!
[HTC One S] Nick L:
I'm on EDGE all the time - T-Mobile's "4G" is very weak at my house.
[HTC One S] PulpzillA:
I see maybe it is because you are on a different radio. Can you please give us the radio version you are on?
[HTC One S] Nick L:
Radio is 0.16.31501S.16_2.
[HTC One S] pierre.grand:
Same radio, but in my case the issue happen only on weak EDGE. When signal is strong there are no problem at all.
[HTC One S] ExDr:
Thanx OP for raising an issue. Some russian users experience the same bug when only edge or edge/3g are switched on. If only 3g is choosen there is no bug at all. From personal experience I have this one even during wi-fi connection at home. One user has reported that change of carrier (sim?) seemed to help.
[HTC One S] corbie:
My insurance company sent me new phone.

I returned previous one.

I have it from wednesday, I'm using edge all the time now, no problems at all.

Don't know what think about it.
[HTC One S] azzledazzle:
I have this issue too :(

But for me, it only started yesterday, I never did anything to cause it - Updating or anything.

Its sooo annoying It makes my phone UN-usable. I dont have a 3g signal in my area so I have to use 2g networks only. And this is causing my phone to spaz out all the freaking time !!

Each day im finding more things about HTC that i really dont like !
[HTC One S] ExDr:
Have you tried that was suggested here by shoffobroff?
[HTC One S] azzledazzle:
Ill give it a try and report back in a few days.............If i still have this phone by then
[HTC One S] Sneakyghost:
I've talked about it on the LeeDroid Thread, beginning HERE.

LeeDroid also says he talked to a HTC rep who claims its *maybe* the Radio Chip with its emissions interfering with the virtual touch buttons.

This would explain why its happening with radiation-related events.

I have also noted down that the issue comes and goes with certain actions on the software. Speaking in Terms of installing patches, wiping dalvik and cache, installing other kernels and such. All these actions either started or stopped this issue for me. So i do believe even if its a hardware malfunction/interference it might still be manipulated by software. A fix might be possible then.
[HTC One S] PulpzillA:
thanks for all the replies guys interesting to see the problem persisting on different configurations. is there anyway of stopping the radio 'switching to edge' at all? so its either a GSM or a full HSDPA signal?

Hopefully a patch can be found soon. I'm still on the fence about rooting my phone if i need to send my phone back to HTC...