yashsingh1/xdaforums huggingface dataset:
[HTC One S] opiswahn:
That's why i bought a used one on ebay for my wife ;) Pretty nice piece of Hardware.

I don't know if it has been repaired, but i hat no issues so far. It came with 2.31 installed.

But the difference of the screen confuses me a little bit. My xx23 has a perfect viewing angle from top to side, as u described, with only a litte brightness reduction on the sides. But in direct comparison the xx26 screen is a little bit brighter/brilliant and has this little blue shimmer if you turn it. Testet it on max brightness. But it's the same on all brightness levels.
[HTC One S] Sneakyghost:
They most likely do have a new screen as i got a different one in my repaired device too. But it didn't help for me.
[HTC One S] in_core:
Hi One S users. Its a really long thread, so i avoided reading all the posts. Can anyone please tell me if the solution to the Home Buttton Problem has been fixed or not?

Does the newly produced HTC One S comes without this issue or does it still exist?

I plan to buy an HTC One S (will use it completely under GSM network). Should i encounter any issues?

Hoping for an answer.
[HTC One S] zoesdad70:
You only need to read the first post in this thread to find the answer you seek.
[HTC One S] Sneakyghost:
Yes. True.

Also, i wish to point out that i just did a consumer advice post, although i think that was on the german equivalent thread.

I think i will put a "buy/don't buy" recommendation meter on the first post for people. That is really a missing thing there as the info is quite confusing if one hasn't gotten into the story.

in fact, the answer to your question, @in_core, is not an easy "yes" or "no".

I would like to formulate it like this: the phone is as such one of the best phones i have ever seen and i will gladly buy it again, even if the HOX was half the price or the SGS3, i would still go for this.

The Home Button /Screen Issue and the MAO Issue (Micro Arc Oxidation failure - the paint chipping stuff) are bugs that have a high presence within the sold units. It is very likely to encounter either one or even both.

The MAO is fixed with the later devices, i think since april or may already. so you should be fine. If you buy one, check the serial. If its xx25 or xx26 it should not have the MAO.

For the Home Button Issue there is currently no fix but from my contact to Mr. Willis of HTC i draw the conclusion that HTC is working really hard to overcome this stupid thing and until they manage, you are entitled to repair and if that fails you will at some point get an exchange.

However, support of HTC is in a mess at the moment, delivering ambivalent and partly totally wrong information and instructions, so going through their support can be a pain.

If you are willing to put up with bad support you can buy this phone, no problem. I would think it is even very likely that you don't encounter any problem at all.

IF you do and service treats you badly, please feel invited to come back here and i will forward your story to Mr. Willis. He will sort your mess out then. At least if it's REALLY bad.
[HTC One S] in_core:
OK thanks for the response.. i guess i will buy the Galaxy S2 then, and live tension free :D
[HTC One S] Nexoez:
Thanks!

At this moment, I am a happy iPhone 4 user. Because of my studies (Software Developping for Mobile Devices) I am planning to buy a new device. The One S is a real eye catcher. It has a nice design, big screen, and the most: It is (in comparison with my old iPhone 4) really affordable. I searched about it, but came across this topic.. Now I dont know what to do.. I'm going to wait for 1 or 2 months to buy it, and will keep an eye on this topic. Just wanted to say you really are doing great work here. Don't give up on this! I'm sure there will be a fix sooner or later!

Keep it going!
[HTC One S] Sneakyghost:
To each their own, mate.

Personally I would much rather risk getting the home button issue and some support hassle than buying any Samsung.

I believe this phone is just top notch.

I have now flashed back to Firmware 2.21 and installed viper on top of that (older radio with newer firmware) and once again the issue vanished. The new screen I got feels/looks like it's much better and the shiny new housing hasn't gotten any marks so I'm happy again for now until the evil bug comes crawling back. Note on the housing: it now makes the impression of being much more robust so I think I might actually have one of the newer generations which where meant to fix the MAO flaw.

Note on the screen: I notice a shimmer alternating from red (looking at it 90° angle) to blue when looking at it 170° and more)

Sent from my Home Button Bug Phone ;)
[HTC One S] opiswahn:
Jap, thats what i was experiencing too. So that meens newer phones got different scrrns that the old ones... but still doesn't fix the problem. Bad...
[HTC One S] thanito:
I am almost sure that this is an amoled screen characteristic, all the phones I had or played with that have amoled screens have this.

So Sneakyghost, are you saying that after using custom ROM the problem TOTALLY vanished? If so, then it is for sure a software thingy.

Two questions for all of you with this problem:

1) Do any of you use custom ROMs or all of you are stock?

2) Do any of you use screen protectors?

Cheers
[HTC One S] elvisinfrome:
Frank

Hi

Thanks very much for this v useful thread

Will htc still accept this issue for repair if you have unlocked the bootloader and rooted the phone?

Phone is less than 6 months old, bought from major online retailer, unlocked for all networks, but thought I would get more informed response from HTC if they are aware of this issue

I have a serial number of sh23 and I upgraded to 2.31 ota update which hasn't resolved the issue, first contact with HTC uk- response was to do factory reset, I didnt push for anything else at that point, but find the current state of phone as v unsatisfactory
[HTC One S] Sneakyghost:
-- EDIT -- DELETE--

NOTICE TO STAFF: you need to fix your Opera-Compatibility! Opera keeps failing with adding posts to the previous one automatically! really a nuisance. Thank you!
[HTC One S] JanviN:
Tonight I'd send my phone to service. It was doing this "helicopter stuff" more and more for each day.

I've also experienced that the network-coverage disappears completely, then a little message saying "activating SIM card" appears while reconnecting. Really dont know if this's a separate issue.

I was in contact with HTC Support Norway today, and believe it or not.. They never heard about this issue.

I'll keep you updated.
[HTC One S] Nexoez:
So.. If it's a hardware issue.. Will they fix the problem upcoming days/months? Other devices you would recommend?
[HTC One S] waddap:
Wow, this is soooo weird.

i got my desire for i think 2 years now and 1 day ago it started pressing the home button itself. Its not just sometimes but at least every 30 seconds.

I disabled the Home Button in the system dir but it doesnt help.

I got a rooted Desire with AMOLED and the redux2 zm rom.

I got full signal, internet disabled, there are no incoming calls or anything...
[HTC One S] Sneakyghost:
LOL probably been doing it before but you got to know about the issue here now. There is a few devices that actually have issues with interference. Not that surprising.
[HTC One S] odges:
Hi,

I had T-Mobile branded HOS with this issue, sent to repair center and after one and a half week got back with "Replace LCM (have no clue what it means) + touch window" report. So now, it's one week already with no "issue" signs.
[HTC One S] Sneakyghost:
LCM is the screen and touch window is the digitizer.

Guys I'm still waiting for reports of the xx26 and newer phones in the new sheet.

I think HTC might want to call those in for analysis. If that's true it would be good to have a few. I've only gotten 7 so far. There's 30 in the old sheet though...

I'm now on day 2 after flash without any trace of the issue... Knock knock...
[HTC One S] thanito:
Hey mate, I already read the thread..but I wondered about the custom ROMs since you mentioned that after installing Viper S ROM the problem vanished so my hopes were that MAYBE some ROMs eliminate the issue.

Also, I am experiencing some weird radio issues, from time to time I lose network coverage for a few seconds and then everything goes back to normal, one time wifi got stuck and it just showed Error when trying to switch it on again, etc..the wifi issue got solved with a reboot, but the sudden network loss issue makes me wonder if this has anything to do with the helicoptering issue, since it happens in places that I have full coverage, HSDPA or GPRS, but I cannot find any pattern or replicate the problem, it just happens.
[HTC One S] Sneakyghost:
Yeah probably all the same mess. This losing network issue had been a major problem on the 0.16 radio that came with base 1.78 and was also present in the carrier specific variants of that time. This has not been an issue anymore since radio 1.06s. If you still experience it with that base your phone is faulty I'd say. Well since it has the home button issue it is faulty anyway lol. Time for repair, isn't it?

My case isn't any miracle mate. I just went back to radio 1.06s, which always gave me a better experience with the home button issue. And a fresh flash often helps for a while too. Unfortunately this has absolutely nothing to do with the Rom.

Sent from my Home Button Bug Phone ;)
[HTC One S] markeemark:
Guys, I have been away from here for a couple of weeks and still admire the hard work you are putting in to this issue, Sneaky, Zoesdad and Gibarian to name a few and deserve great kudos. Since I took a leap of faith and let Regenersis fix it on behalf of HTC, I can honestly say that the phone hasn't glitched one bit since I've had it back so I am convinced that they know how to fix it. Mine had a replacement screen. Maybe I've missed a few posts in the interim, but as there is a definitive fix out there shouldn't they all be fixed by now? and if they haven't been successful shouldn't HTC be replacing the unfixable ones? There is nothing worst than a phone which screws up all the time, I lived with mine for a few months driving me mad, and you guys are really going the extra mile in working out the cause. I hope HTC fund you at least a replacement for all the R&D you have provided them gratis. One other thing, A repaired phone is never the same as a nice new one. In my case, the volume rocker is half buried in the case, as is the power button, the messaging flashes randomly when reading texts, and the bluetooth randomly disconnects from my car. None of the above occurred pre-fix. Would I send it back? Noway cant be arsed with the hassle. Do HTC get away with it again? You bet.
[HTC One S] Sneakyghost:
The list is being worked off by Mr. Willis and his people now, Markeemark. We will see something happening i am sure.

My device is flawed since it got a new screen and housing. Today it even totally died on my and wouldn't want to come back alive when i plugged it into the wall for an hour. Something with the battery measurement is screwed.

The fix has been done extremely well i must say though. Regarding the looks of the phone. What you describe sounds totally typical of Regenersis. Too bad you guys don't have an option over there. I am very happy i don't need to "bite into the sour apple" as we say over here. We have Arvato and them guys have a moderately positive reputation from what i gather. Regenersis has a clear negative rep.

You obviously missed my report on the repair: my device was - technically speaking, not the looks - worse than ever and what i have ever seen before. Go a few pages back, there is a video of my phone. It's on Post #1 too. Mr. Willis reaction on my phones Repair-mess was clear: "u need an exchange then". I think that answer will be the standard answer you all will be seing sooner or later. I think the support still needs a while to catch up on this "procedure" but they eventually will.

Unluckyly, i had another report on the german forum today from someone who got an exchange and repair refused by a HTC Support rep. Today. Again. Bad. Unacceptable. My opinion: that has to stop.
[HTC One S] rousseauxy:
Just my two cents, but the RUU_Ville_U_ICS_40_S_HTC_Europe_2.31.401.5_Radio_1 .06es.50.02.31_10.09a.50.04L_release_275655 did solve my touch button issue :) Waited a week before reporting, just to be sure it was actually fixed.

Serial SH23x
[HTC One S] Sneakyghost:
Reports of successful fixes are very welcome. At the moment we have no idea about the fix ratio.

One of the first things Mr. Willis asked me when we started talking was "do you know how many of those 600 on the list have gotten a successful fix?"

That made immediately clear that my list has one major fault: no tick box for when the issue is fixed. I was thinking about how to integrate such a feature for the future but couldn't find a smart solution with Google Spreadsheets other than setting up a NEW spreadsheet where everyone who got it fixed can report so. But i doubt that many would come back for this.

Most people go away as soon as their question is answered. These forums are just full of negativism because of this. What we see here on XDA is mainly the lack of something. As soon as there is gain, people leave. That's why ROM chefs keep complaining about their thanks ratio and lack of feedback. When the ROM is good, it will literally have thousands of downloads but no feedback whatsoever and little thanks. People take and leave.

I think we see the same problem here and it is also the same problem HTC has when trying to determine the quality of a fix. The unfixed ones get back, the positive ones don't.

So it is REALLY hard to evaluate the progress of the matter.

I would be totally grateful if anyone here has a very creative and smart idea how to solve this problem for us. We need some numbers to see who has a fix and who has not.
[HTC One S] thanito:
I think that it would be easy to make a poll to see the results, but as you mentioned, all the people who found the thread on Google and then had their problem solved won't come back to xda, only old and new active users, but at least this will give some kinda credible results. (dunno if it is easy to review usernames put in the forms and the ones in the poll if it is a public one. Just saying:confused:
[HTC One S] Sneakyghost:
Maybe a poll - done with google docs or here on the forums, i don't know- is a good idea. It is the same idea as having a second spreadsheet for a fix report though. Same limitations as you said yourself. Recurring users would probably report at some point but most are just passers-by who will surf the wave and never come back.
[HTC One S] anfield96:
i have just ordered a one s and read all the reviews on the phone which were very encouraging so i was a bit suprised to find out about the home button issue so i was just wondering do you think i should just cancel the order or wait to see if i encounter the same problem
[HTC One S] stupot123:
Hi All

Well its been two weeks since I sent my phone in to HTC for repair and so far no problems with the home screen.

Stu
[HTC One S] Sneakyghost:
No mate take it. This issue is widespread but not that bad. If you have the issue within the first few days you can probably just give it back anyway.

Sent from my Home Button Bug Phone ;)
[HTC One S] thanito:
I just called HTC and talked with a rep, at first he told me that there is no known issue like the one I describe and I said there is but nevermind..I followed his steps by switching the phone in safe mode etc, but when he told me to set network mode in GSM only the phone started acting weird for the first time inside my house, although in the room where I was I always had GPRS coverage. Then he put me on hold and when he came back on the line he told me that INDEED there is a known issue, and the service told him that I should send the phone to the service but it is a software issue-NOT!-, anyway, I told him that I could do that but first I want to be sure that I will get a z520e back in case of replacement but he could not guarantee that, so I will talk straight to the service dept to see what I should do.

p.s: the rep also told me that there is an upcoming update BEFORE the 4.1 update for the One S, but this is the first time I hear that.
[HTC One S] anfield96:
thank you for the advice once i get my phone i'll come back on and let you know if i've encountered the same problem
[HTC One S] Sneakyghost:
@Thanito:

I'm pretty sure that software-update story is still old news. Those service persons are just updated totally bad. Well, we will see. In the meanwhile i chose not to trust such answers at all anymore.

@anfield96:

No Problem. Would love to hear some positives on the phone lol.

@Zoesdad:

Thanks for posting. Glad you did in the end. Cool story. Even though its sheer horror :D

[UPDATE]

I couldn't resist flashing a new firmware and new kernel. This time i flashed Viper which is Base 2.31 actually but the Kernel is the brand spanking new 2.38 base kernel HTC just released. So, i got Radio 1.06es again (which gave me so much trouble before) and a 2.31 base together with the latest kernel. New drivers that means i think. I am VERY curious now how that works out!
[HTC One S] ultimateb:
I have gotten my phone back after only 8 days of being in repair. The notes say the screen was changed. Lets hope things have been fixed now. At least i feel so happy that my phone isn't a crappy borrowed desire anymore, god this phone is quick xD
[HTC One S] rrrah:
waiting for feedback from Sneakyghost on new firmware and new kernel. =)
[HTC One S] Sneakyghost:
:D

Well, that Kernel from Zarboz didn't want to flash at first so i was really piss*d off already when going through the process. Plus, i had killed my SDCard AGAIN which is a real bummer as i lost quite some data i didn't back up before. It was a rough start. I think i found the reason now though. It seems to happen whenever TWRP is installed and i chose "Clear Storage" in Bootloader. It then wants to transfer me to stock recovery where that is executed but there is only TWRP and somehow this kills the SD. Not sure but i think that's what happened.

Zarboz employs a really genious flashing method quite uncommon here on the One S forum, so i was really struggling. But i figured at some point that this method didn't work right because the stock RUU kernel doesn't support it right, so i fastboot flashed Klin's kernel first and then the Zarboz Kernel (Ville-Z) ran perfect.

So, what did it bring abouth then?

The major thing certainly is much much improved performance. Some user reported 900 quadrant points more. I don't give a damn about quadrant but i feel like i have a better phone now because sense reacts much better. I suspect this being down to the much improved 2.38 kernel (drivers and such) but i can also imagine this being down to the BadAss governor which is new in that kernel and which i am currently using.

Currently, i also see no home button issue with this combination of 2.31 Radio, 2.31 Firmware and 2.38 Kernel. This is a nice thing as the 2.31 Radio (1.06es) is much better for WiFi i think.

If you guys feel like going the unlock/root way, i would recommend flashing this kernel and a 2.31 based setup. Seems to be really good for now. But i am on it since a few hours only.

Will get back to you with more info when i have run it for some more time. If i don't, just ask. I forget everything really quick. My memory is like a pasta strainer. Nothing stays in there long.
[HTC One S] thanito:
Waiting for your update in your new flash mate.

I still hope this issue can be fixed without taking the phone to service, since I know that this will take more than a week and considering that my One S is less than 3 weeks old, I 'd rather not get it to the service, but hey, these are just hopes :P
[HTC One S] Sneakyghost:
According to both my HTC contacts you will most likely not get around a repair.

sent from a bugged One s....
[HTC One S] rrrah:
Now I should figure out how to flash this stuff on Viper 1.2.0, cuz I am kinda dummy in this stuff
[HTC One S] Sneakyghost:
What? Zarboz kernel? If you flashed viper that is just as easy. Put it on sd and run it from recovery like the Rom.

sent from a bugged One s....
[HTC One S] IVS IVRIS:
Guys, the Jellybean update we'll eventually see.. I assume it'll be solved by HTC with the Sense 4+ ?
[HTC One S] martinowski:
I don't know if that is your question, but:

http://www.androidcentral.com/htc-deliver-jelly-bean-and-sense-4-upgrade-one-s-x-and-xl-month
[HTC One S] Sneakyghost:
I doubt it, this is most definetely a hardware problem says HTC now. So no software fix for some. For some others, the Software tuning HTC did in the past might work around the issue. Like for me, Radio 1.06s nearly fixes it. Nearly. Not quite though.

[UPDATE]

My Experiment: Radio 1.06es, Firmware 2.31 based ROM, Kernel 2.38

Observation today: short incident of Long-Press Home being randomly activated without me interferring with the phone. So the issue is rearing its ugly head up again.
[HTC One S] zulmaslet:
Pff not something i like to hear atm ^^ My phone has been scheduled for repair 12 of november. but ah well we'll see what will happen :p I just hope it won't become worse then it is atm. Just like it was with you Sneaky. Keep you informed when it gets back and if the issue's still there.
[HTC One S] rrrah:
Seems like I was still asleep while I have asked such a stupid question))will see how this will work for me. Thanks a lot, mate! :good:
[HTC One S] orlith:
Hi

FYI I received this morning an os update for my One S with S3 chip. And so far so good the trouble seems to went away. 4hours now without any problem (where i got the trouble around every 30mn)

The signal seems also to be more stable and a bit stronger.

Of course I'll let u know if it comes back.

Android version : 4.0.4

HTC sense : 4.1

Software version :2.15.401.100

Radio : 16.21.20.02U_16.09.20.11_M2

Build number : 2.15.401.100 CL116779
[HTC One S] Sneakyghost:
Yeah I know the new android/sense its out for the S3 version since a few days now. It's the relating update to the 2.31 update for the S4 version.

So you think it is good for your home button issue? Please keep reporting on it as we hear very little from the affected S3 devices. Thanks.

sent from a bugged One s....
[HTC One S] PuffPan:
Hi there,

got my cell back from Arvato today. And surprise, surprise, it seems that nothing changed. The cell phone hast still the same SW and so on. But on the delivery note stands "has been repaired" and "please contact your carrier".

Data from my first post:

The next is, i weren't asked to setup the settings like it was when it was new. It seems that nothing hast been done. I'll see tomorrow if the button-behaviour still exists.
[HTC One S] Sneakyghost:
That's how my phone came back. They seemingly didn't touch the software. I only found out later that they did though. The release-keys of the software were different from the keys of the RUU I ran before sending it in.

sent from a bugged One s....
[HTC One S] v:
Good for you rousseauxy.

My SH26x started to show the bug a couple of days after installing

2.31.401.5 1 .06es.50.02.31_10.09a.50.04L by OTA.

Releasekeys seem to be different.

Build number says: 2.31.401.5 CL90817

Unsure whether the update was the cause of the issue.

Regards,

v
[HTC One S] yz250il:
I'm on now for tree weeks with 2.31 update and not even once had the home button issue.

Sorry to bring it up here but it's quite hard to get an answer, Does the MAO issue will be fixed by HTC if I were to send it for repair? (mine is a SH23xxxx device)?
[HTC One S] Sneakyghost:
That's actually been discussed in a few spots on xda.

The MAO gets a repair. Not a problem. Just call HTC.

sent from a bugged One s....
[HTC One S] Sneakyghost:
Interesting at least. You got one of these 26 phones. Could you put that into the new list maybe? Thanks!

sent from a bugged One s....
[HTC One S] jimmybe:
So how many people did send back there phone to HTC got there phone fixed?

I contacted HTC and they would like to pick up my phone next Monday, however, I don't see the point at this moment, if they can't fix it at this point...

J.