yashsingh1/xdaforums huggingface dataset:
[HTC One S] Sneakyghost:
There is an option under Settings>Mobile Network>Networkmode : WCDMA/GSM/WCDMA&GSM. You can choose to stick with WCDMA only or GSM only, no Edge choice.

I factory reset the Phone last night again and gave it to my wife as a present.

It now is free of that bug again.

I am very sure it must be some combination of software and hardware at least because it keeps coming and going with every reset, wipe or patch.

[EDIT]

Some folks already reported the Issue to HTC and i think it must have been raised by now to some decent awareness level or however them call it. Did anyone link HTC to this specific thread?

I might just do it now because this is a beginning collection of users describing that issue. Could be helpful?

Other people say, it is a good idea to report to HTC anyway to make them more aware of this. So maybe everyone here should write an email?
[HTC One S] opiswahn:
Has someone who returned their device the problem solved? It's getting pretty anoying for my since im mostly on GPRS or EDGE, so i'm thinking of returning it if the prob was solved by this.
[HTC One S] stunner2002:
Same issue here. Using the phone now for 3 weeks and first time it happened was 2 days ago. Thought it was just a one time issue but today it was back while i was travelling by train. The network signal was low and the device was also searching for a mobile connection. WiFi was off. Hopefully its fixable by software.
[HTC One S] wrickwrackwruck:
Same Issue

I have the same issue!

Didn't see anyhing provoking it.

But now that I think about it,

it might have been the edge gprs thing,

cause it happened the first time one the Autobahn,

where Signal is changing a lot. Often Edge
[HTC One S] Sneakyghost:
I did report this to HTC support now via email. Still awaiting their reply. I'd encourage everyone to report on this because it is the only way HTC is gonna go fix it. If no one complains it doesn't need fixing in their eyes.

Sent from my aging HD2
[HTC One S] mmceorange:
I would say what I have marked (A) & (C) Likely have the same root cause. I have found that certain apps have the ability to wake your phone up when they want, so I would suggest trying to kill as many installed running apps and processes and see if it solves your problem. If so, I would uninstall or disable that app.

As for (B), I had this problem myself the first day I had the phone. I disabled "Pocket Mode" and haven't had that issue since. I also updated to latest firmware (1.78 for mine) at around the same time, so if you haven't done so, I'd do that as well.
[HTC One S] Sneakyghost:
Hello and thanks for reporting.

A, B and C i have seen multiple times in relation to Kernel Issues. If it is a custom kernel, change it. If it is stock, send in the phone for warranty if reflashing and resetting doesn't help.

A and C could remotely be connected to the Home Button gettin the jitters but i actually don't think so as noone has described the phone waking up from it yet. My Wifes phone has the jitters very bad but the phone never, not once, woke up from it.

From what that man describes there i would judge the situation as "does not apply to Home Button Issue".

[EDIT]

Stupid BS removed. Sorry mmceorange.
[HTC One S] mmceorange:
:confused:

I think you may be confusing my report with my attempt to help another person who posted a seemingly unrelated issue a bit earlier in this topic. In hindsight, I probably should have replied via PM. I am not having the same issues as the other person, I was just trying to help.
[HTC One S] Sneakyghost:
Ahhh man so sorry i am trying to cook a meal, figure out some **** for the missus and keep an eye on this....

my bad. Sorry again.

I've totally overseen the Quote bit there. :(

[EDIT]

I don't manage to get the new Radio 1.06s.50.02.27_2_10.08.50.04L flashed but i also can't really be a**** to do it anymore anyhow since its already confirmed that the Jitters stay on. It doesn't solve it.

Also, i am very sure that HTC is looking into it now finally so i will wait.
[HTC One S] :
According to HTC DACH support on Facebook this update does NOT include the fix.
[HTC One S] PulpzillA:
But can they confirm a 'fix' is being worked on?
[HTC One S] will1987:
Had this for the first time a few days ago after going to a building with very poor signal.

I reported the issue to them yesterday via their web form and got this reply, so they are apparently looking into it.

I'm in the UK on 1.78.401.2 baseband 0.16.31501S.17_2_10.23.31501S.10L.
[HTC One S] shoffobroff:
Glitchy buttons still happening here :(
[HTC One S] Sneakyghost:
HTC Elevate Statement

So finally. Big relief here. That sounds like it has become an official matter now. Took a while :D

[EDIT]

Guys, i didn't mean you can stop reporting now!

(Just to make sure you didn't misread my words) :D

------------------------------------------------------------------

[UPDATE]

HTC Employee Jason Dunn, who works for HTC Elevate, let me know that the Home button issue has now been acknowledged, is being worked on and a Software-Fix will be available at some point. A schedule is not available.

I was told rather not to use the word "soon" as this is often understood as "this week" which is false. So, we can expect a fix, but not this week :D

Mr. Dunn also pointed out, that the reporting of the issue increases not only the count of devices but increases the priority of the issue too. So please keep reporting!

While this is not any new news, it comes through a different channel this time. The pessimists can still say: "this is all just HTC public relations talk just like support" but i'd like to emphasize that this is information that has been fed back to an Elevate mod from HTC Headquarters and is thus officially confirmed and not as random as the often ambivalent support statements. So it has a slightly higher value in my eyes.

Credits:

At this point, i would like to speak out a massive Thank you for the good man who pointed out the radio interference theory (a HTC Employee towards LeeDroid) and towards the member SageKing, who posted the Information about the Galaxy Nexus, which got me on the right track. Without those two, i would still suffer in darkness. ;)
[HTC One S] abonec:
Does this means that possible fix by software update?
[HTC One S] Sneakyghost:
Yes, that is what it means.
[HTC One S] PulpzillA:
this is excellent news! thanks to Sneakyghost for putting the time and effort in chasing up these reports and keeping everyone informed! :)
[HTC One S] Shandorkar:
but this is not a reason to relax!!!!
[HTC One S] Beatnix1:
at the moment I've solved my problem by installing OTA_Ville_U_ICS_40_S_HTC_Europe_2.21.401.10-1.78.401.2_release_271130unb1vtlbbuv42jp3

after changing my CID to 11111111

and installation of RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_10.23.31501S.10L_release_258480_signed

no more Home Button Jitters since Yesterday, I hope it stays that way now - But I do not want to celebrate too soon..:)
[HTC One S] PulpzillA:
please keep us updated with how your phone performs over the coming days :)
[HTC One S] Beatnix1:
the first thing i can say is that unfortunally the Installation of RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.3..

is not possible anymore since i performed the OTA.. each attempt ends with Error 155 :eek:

even after changing the CID again to Original (in my case htc__102) no success.

This reinsurance is gone i fear.

so keep in mind folks, always get a Backup stored in your PC!

Of course I will
[HTC One S] Sneakyghost:
That is a pity.

Well, hearsay speaks of a RUU by the same name as the update coming sooner or later. At least that's what i gathered from following several posts here on XDA.

It will have the same Radio then probably and thus allow to install on the same or older radio.

I am very tired from all the reading and researching now. I hope i can withdraw from this thread soon and get focused on other subjects again. I hope this fix is not too far off.
[HTC One S] stupot123:
I am also having the same problem

almost every time i use 3g or wifi with a low signal 1 or 2 bars the buttons press by them selves and then freeze I have to lock the phone and unlock again.

I hope a fix comes soon.

I have contacted HTC and their reply is

From your home-screen, drag the notification bar down -

Settings, Mobile Networks, Network Mode, you can choose WCDMA for 3G, or GSM for 2G.

But changed to WCDMA only eats battery.
[HTC One S] Beatnix1:
and this works well only if you have enough cover WCDMA, a pure act of desperation.

well since 2 Days my Problem has gone after installing the OTA (see my former Posts) I have no more fidgeting, everything is going well.:good:

the only hook: the new Bootloader version 1.14 makes the installation of RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_ .... impossible.:(
[HTC One S] mattionline:
You should be happy that the problem has been solved by a simple software update and a new radio ;)

My phone is running fine after getting it back from repair Monday. I only noticed unstable signal with the replaced antenna :confused:

In my house where I usually have 4 or 5 bars it now tends to shift between 2 and 5 bars which is quite strange in my opinion.

Hoping that this software update will fix my signal shifts and I hope it won't trigger the home button problem again :silly:
[HTC One S] Shandorkar:
I have freezes (don't working) buttons with wcdma sometimes(1 or 2 bars). "Lock unlock" - help me
[HTC One S] Sneakyghost:
This unstable signal thing and continuous switching on bad reception is another very annoying bug of this phone. Could be my next project to dive into. But I think it's already covered well here. I also think HTC is working on it as the past updates had brought about quite some improvements for most people suffering from it.

@Shandorkar:

I didn't quite understand what you where saying. When do these freezes happen?

sent from the tip of my finger
[HTC One S] Shandorkar:
Just don't work sometimes when wcdma have bad signal.
[HTC One S] stupot123:
Hi Folks

Over the weekend this problem seems to be getting worse, my coverage is always on the poor side, the buttons on the phone have stop working 5 times the last time I was not on 3g or wifi have to do the lock unlock to get using the phone. Sometimes in the middle of using an app it goes back to home screen by it self.

I think another phone call to carphonewarehouse I have already contacted HTC couple of times.

A fix from them better come soon or I will demand a different phone. I was looking on the net and this problems seems to be widespread.

Stu
[HTC One S] Sneakyghost:
OK Mate i have the feeling that this is the same issue, just with a slightly altered Symptom (from the WCDMA only frequency perhaps??).

Well mate, since yesterday, the situation has cleared a lot. You have the choice: either wait for the fix which is sure to come, or if you cannot wait, replace the phone. The issue is not as widespread as it may seem. HTC has very few reports coming in, we have nearly 200 reports here, which is not many compared to the number of phones sold.

I have found my newer SH25 Phone to have a weird bug, which has been described on the One S forum already, but not clearly defined as a solitary bug:

The bottom of the screen, where the 3-dot bar would usually sit, became unresponsive a few times while using Navigon Select.

I have the odd feeling that it might be related to the home button issue, although chances are high that it is more related to removing the 3-dot bar and certain apps not coping with that...
[HTC One S] Shandorkar:
exactly
[HTC One S] stupot123:
Thanks

Well i am within the 28 days with carphonewarehouse, The problem is can I make this problem occur in their store I dont know how tight they are with rules of repeating the Fault.

Just have to go and see I suppose. I will ring them in the morning and see.

Stu
[HTC One S] Badmiker:
My phone was badly affected by this issue. I spoke to Phones4U, where I bought the phone, a couple of times but was just told to speak to HTC as they dealt with all the repairs and warranty issues. I knew that HTC did not have a fix so pressed the issue with Phones4U. I reminded them that it is legally

their

responsibility, not HTC's, to supply me with a product which is fit for purpose. I dont know whether it was my threat of legal action, or just my stubbornness which made them change their mind, but they offered me a replacement phone.

I would just make a bit of a fuss with your supplier; they have to give you a working phone. At the end of the day it's going to be easier for them to replace your phone than it is to deal with a persistent, angry customer who is insisting that their phone has this 'flicker fault'.

[

.*

http://www.which.co.uk/consumer-rig...bile-phone-problems/your-mobile-phone-rights/

FWIW my new phone has been fine so far. I wouldnt be surprised if it fails again, but fingers crossed...
[HTC One S] gcell:
hey PulpzillA，thank you very much for your paste this thread！

This probleme has disturbed me a lot.I've already filled that report,i hope this will be fixed soon.

thank again.
[HTC One S] stupot123:
Hi all

Head for carphonewarehouse this morning and I got a phone call on the way and the phone went mad again and the buttons frooze so i kept the phone awake until i got to the shop and showed them that the buttons was not working. I got a new phone, we will see what happens with this one, scared to add apps in case it starts all over again.

Just keep my fingers crossed.

Stu
[HTC One S] Shandorkar:
I wrote to HTC once again, and that they answered me. " I know that you would like to avoid sending your phone in for repairs and we would like to help you avoid that as well. This is why we have escalated the situation to a higher tier of technical support so that we can thoroughly address the issue to determine if it is software related or hardware related. Once that is determined, our escalations team will be able to let you know how to proceed. "
[HTC One S] Phuturist:
Meaning they haven't got the slightest clue of what is going on ... This is quite something else compared to "we are working on a fix" .

:rolleyes:
[HTC One S] abonec:
It's difficult to read all this topic on foreign language I just ask is there any problem like me?

My problem is that my right button (recent apps) not work after three days using phone. But sometimes this button is awake and happens bugs like described in this thread. But after few hours (or minutes) this button is gone away and bug dissapear. Within almost two month of using this phone this button wake up 3-4 times.

In short description - my bug is same as here in this topic but when glitch with home button is stoping, "recent app" button gone away as well.

Most of time I don't have glitch with home button but "recent app" don't work as well. When "recent app" button is wake up, glitch with home button start as well.

It is difficult to me to send phone to warranty because I bought it in other country.

Sorry for my english =(
[HTC One S] opiswahn:
Does anyone know the timeline of One-S serials? I mean there ate SH23-25 and HT23-25, but what my be the3 correct production-timeline for them? Does it go from SH23 to SH25 and then from HT23 to HT25 or what?

I ask because i want to return my phone because the bug seems to be getting worse, and i want to give HTC an order to give me a phone with the latest possible serial, which is HT25 i think but don't kow for sure.
[HTC One S] Sneakyghost:
Someone said SH is referencing Shanghai Plant and HT the Taiwan plant. But this is no verified statement.

If that is true, the serials don't necessarily follow a timeline, at least SH and HT will probably be in parallel or so..
[HTC One S] Tykelass:
Just joined forum so I could contribte to this thread. I'm not a developer or techy-minded at all. I too have this problem on my One S and have added details to the spreadsheet as best I can. I have tried altering the screen brightness as some people have suggested but it hasn't helped. It started a few days after I got the phone and the day after I downloaded a system update.When it first happened I was on a train so in and out of poor signal areas, but it also happens at home when I'm conneted to my home Wifi. Its completely random and there is no pattern that I can identify as to when it happens.

I emailed HTS and all they said was try a factory reset and if that doesn't work, book it in for a repair. As it happens this is my 2nd handset in 3 months and this isn't the only problem I've had with it - both have completey lost their internat connection after a couple of weeks and I'm going to trawl these forums on that subject next! Anyway, I took it to Carphone Warehouse yesterday and they have agreed to replace it again but this time with a One X. I'm hoping that will be the end of my HTC problems. Gutted really,I had a Desire prior to this and was really pleased with it.
[HTC One S] hiu115:
Mine is having this problem

Not sure if my phone is running the euro software version or just a hardware fault:(
[HTC One S] Quaxel:
hm... got a one S last week for testing purpose. First thought nice pice of hardware. Then after a day of heavy usage (tethering while on ac and using internet in train) I came across the bug with the home button.

SUCKS...

Unusable for me. I report the failiure here and give back the device...

It is a One S S/N: HT259W...

Baseband: 0.16.31501S.17_2_10.23.31501S.10L

So nothing new...
[HTC One S] opiswahn:
Damnit, so the HT25 are also buggy...

Well i wrote a mail to HTC(again) and asked them to replace my phone, and the annswer is if i have tried to factory-reset it...

Sounds like :'Have you tried turning it off and on again'... IT Crowd anyone?? ;) ;)
[HTC One S] guigz2000:
So weird...just got back my phone from repair.

Htc one s in France which had the issue very frequently.no hardware fix was made.the software seems to be the same as the one before i sent them.same imei,same model.they told they weren't able to reproduce the issue.i guess they just flashed the phone....

Just went in train where i should get the issue(i used to each time i was grabing the phone in train while traveling).for the moment...NO ISSUE!.

2 hours remaining to test my same phone in train...I'll post the results..

If i get no issue by tomorrow(train and bus and 800km),then i think the problem is definitely a software One..

for the moment,lot of edge/3g switch(TGV is horrible) and no issue.....
[HTC One S] guigz2000:
Re: Touch Button Issue HTC One S

2 hours 15mins in train using the phone and no issue,when i had one each minute the phone was awake on my last trip, with the same phone (both in train and bus)

Lot of tunnels and gsm/3g switches,lot of signal loss,but no issue..with the same phone.

I'll post software versions of the phone later.

If issues are back,for me,they are definitely software related,since if it was a hardware failure,it would always fail.my phone is the same.maybe something had to be properly wiped...don't really know...

Any ideas of tests?
[HTC One S] ztaale:
I dont know if this is any good, but it doesnt seem like HTC actualy acknowledge the issue?

edit:

I also got this answer after a little while.

So it seems it will be fixed in the next OTA update?
[HTC One S] opiswahn:
Whenever that might be... ;)

But if so, that would be great!
[HTC One S] Sneakyghost:
So, back to speculation we shall be then, right? :D

Since jelly bean will still be miles away I suppose, there might be an ics update before that. I wish I had a timeline. I hate waiting. My wife nearly smashed the phone last night after she had some terrible family news and needed to make lots of calls and the phone just wouldn't work. That was so bad...

Sent from the tip of my finger
[HTC One S] PulpzillA:
could the update possibly come with the 4.0.4 update thats been around? As this hasnt been rolled out to everyone yet. maybe they will add it in for the full release OTA
[HTC One S] Sneakyghost:
Wouldn't bet on that one mate. Software-Testing is a long route to go. They've nearly finished that update and i don't think they'll add in some serious driver tuning shortly before release. You have to keep in mind that HTC has begun working on this issue only very recently. I find it highly unlikely that they might insert it into this update.

[EDIT]

We've reached the 200 reports mark on the Spreadsheet. Is this great news? I don't really think so. :(
[HTC One S] opiswahn:
Second that. The question is, are enough people complaining so HTC is going to release some kind of hot-fix before 4.1 to calm people down, or are they integrating the fix in 4.1 and release it with it. (End of the year is my guess ;) )
[HTC One S] PulpzillA:
cant hold out that long. was gonna give it a few weeks till i sold it and go nexus!
[HTC One S] opiswahn:
Me neither, but i asked HTC to replace my phone to a newer hardware. Should get the answer today. I kinda love the One-S would really hurt me to give it away for something other...
[HTC One S] PulpzillA:
unfortunately its a bit of a risk to ask HTC to 'replace' your hardware as you might end up with a S3 One S. which is a bit of a downgrade...
[HTC One S] opiswahn:
I asked them specificaly to give me one with a S4 processor. And if they send me one with an S3, it'll go right back to them.
[HTC One S] Sneakyghost:
They always replace with an equal phone unless they can't. Then they offer something they consider equal but they will ask you before.

Sent from the tip of my finger
[HTC One S] PulpzillA:
argh. HTC support are fobbing me off saying i need to try a new SIM card. has this ever solved the issue?
[HTC One S] Sneakyghost:
:D Nope. :D

Still some inconsistencies in the HTC Support then. Me thinks we should all have the same documents available at workplace, shouldn't we? Gosh what a sluggish support...

Or is it intentionally trying to confuse everyone?
[HTC One S] guigz2000:
Hello,

Spent the whole night and day with my phone in train/bus and bad reception places...no issue at the moment..

My phone was sent to servicing and they changed nothing....maybe just flashing.

So,for me,it's just a software issue.

Support person called me and told me a fix was worked on...no date though.

I'm just wondering what's issue's cause...maybe a cache,since my phone is working now and since issue didn't appear at first.

Before the issue,i unlocked bootloader,rooted,and deleted factory apps.i updated using ota,i then restored using a ruu...

Maybe the cause is among these steps..what makes me think about that is the fact that there seems to be a not so big number of phones with the issue,so it just may be a rootboy/geek problem.

Any idea?

What did you do to your phone before the issue appear?
[HTC One S] Beatnix1:
could have a look at your HBOOT Version, is it 1.14?

i am asking cause when i obtained the last OTA my Hboot upgraded from 1.13 to 1.14 and my Homebutton Issue was gone.
[HTC One S] stupot123:
Well I have my replaced phone, and I have not installed the update to see what happens, Its being six days now so far so good. Should I install the update, could somebody advise me, What would you do?

Thanks Stu
[HTC One S] Sneakyghost:
@Guigz2000

Not a cache problem. Radio inference problem. Builds up over time. That makes you think it could be the cache but it's probably rather not that.

It's not a "rootboy" problem. The majority of the reports coming in is from people who hardly know what rooting means.

The most probable theory is, that minor differences in hardware assembly lead to increased transmission output (more watt for better connection) and thus the over sensitive electrodes get confused by the electronic flutter from the radio transmission. That's also why it only happens in low reception areas.

There's one good link on the OP from a Google engineer explaining this for the similar galaxy nexus bug. Read that.

Sent from the tip of my finger
[HTC One S] Beatnix1:
if all goes well I would leave it as it is:)
[HTC One S] Sneakyghost:
judging by the report sheet, most problems arise after the update. So I'd leave it for now.

Sent from the tip of my finger