yashsingh1/xdaforums huggingface dataset:
[HTC One S] SageKing:
Hi,

I´m a o2 user. After one week of use the touch button issue doesn´t appear. Yesterday I was on a trip (100km) trought the middle of nowhere with my mobile data switched on and browsing the internet all that time. There was also areas with poor signal strenght(EDGE) as well as with 3G, but the touch button issue didn´t show up as I mentioned.

Sorry to hear that so many of you are confronted with such an annoying problem.
[HTC One S] Shandorkar:
i got that problem when i specially reproduced it artificially. i didn't had that problem when i used phone in reall life. i reproduced it only artificially and that issue not strong like video on youtube (the phone can only exit on home screen - that maximum on my phone)
[HTC One S] stemnin:
HTC has some haunted devices :eek:

[YOUTUBE]CVMQ5QunQGc[/YOUTUBE]

I have the grey HT24V... and no issues yet.
[HTC One S] opiswahn:
Done.
[HTC One S] Badmiker:
Yes! Just got the problem to be repeatable. At the back of the sandwich shop there is virtually no reception; phone goes crazy, at the front, although the phone switches between H ans 3G, it doesnt go crazy.

IMHO it's quite obvious; when the antennae is working very hard it interferes with the buttons, typically the home button.

Software solution; limit the power available to the antennae or reduce the sensitivity of the buttons (too damn sensitive anyway; they will activate before I'm even aware of touching them)

Hardware solution; new shielded buttons.

Either way it'll reduce signal reception but at least the damn thing will work. Very disappointed with HTC's reaction; this is a faulty design which the manufacturer should resolve ASAP. :mad:
[HTC One S] opiswahn:
Is there a way to reduce the signal power on stock rom? I don't want to get a custom rom until i'll get an official reaction from HTC...
[HTC One S] Sneakyghost:
interesting idea but i doubt it. It would involve hardware (driver) manipulation. According to the Google Android SDK Reference it is only possible to pull signal strength, not set it.

Reference: http://developer.android.com/reference/android/telephony/SignalStrength.html#getGsmSignalStrength()

So, if you would want to reduce the signal you'd most likely have the driver manipulated or even the radio itself. Which is a serious task to accomplish. Wouldn't know who could do such a thing apart from maybe Cotulla or so...
[HTC One S] Dublinguy:
Well my phone has returned to going crazy again. But not as bad as before.

Some great idea's being posted on this thread. I didn't get a chance to go to my provider today for them to send the phone to be repaired....why I don't know because HTC don't know!!.

Zoesdad70 should have his phone back by now, I wonder how its working and what HTC done to repair it.
[HTC One S] SageKing:
Found something that looks pretty similar to this issue.

Samsung Galaxy Nexus Volume Bug

http://www.youtube.com/watch?v=B6xlZFcgPlo&feature=player_embedded

and here on XDA Developers

http://xdaforums.com/showthread.php?t=1353072

There should be a fix for it.
[HTC One S] Sneakyghost:
If you follow the links in that thread you will actually find a confirmation for the Radio Interference theory, even narrowed down to the 900 Mhz band.

Very interesting read. Thank you. Now i am very sure HTC knows about this as they certainly monitor the issues of the competitors too :D

Source for the above: LINK

And more: https://plus.google.com/112413860260589530492/posts/1a4hY7VeqiG

So, concluding we have the same issue here, we will hopefully see a fix fairly soon.

I wonder if this could be done by any developer from the forums?

[EDIT]

I am linking this thread over to the HTC One X Wifi thread from Bigoliver because they have a HTC official monitoring the thread.

Since that will basically be hijacking that thread i'd ask the others not to post their one s issues there. I'll just ask the HTC rep if he (or any other) could have a look at this here.
[HTC One S] Sneakyghost:
@Badmiker: Thank you for also reporting the Galaxy Nexus find from SageKing to Vodafone.uk Forum Thread. I can't as i am no customer there and cannot set up an account but i think those guys deserve good information too as they are willing to help.

Cheers.
[HTC One S] Badmiker:
Thanks to SageKing for identifying the problem. The symptoms match what I've been experiencing pretty exactly and I'm convinced that it's the same fault. Although I did have the 'fit' appear on wifi, manually turning network traffic off stopped it so proving this is just a radio issue.

Unfortunately HTC are continuing with their heads in the sand:

"I am sorry but I cannot confirm whether there will be a fix released in the form of an over the air update. This is not confirmed as a known issue, and as of yet we do not have any evidence to say that this is a common issue amongst users." (via email, 20/6/12)

It appears to be an issue limited to only a few handsets. Although it's an issue which, in my experience, takes a while to develop, it doesnt seem as if every handset is suffering. I remain hopeful, however, that HTC will deliver a fix.
[HTC One S] Sneakyghost:
I have now talked to 1&1, the original retailer of my phone. The Support Rep was very understanding and trying to be helpful, yet he refused to take the phone into service from me, stating the original buyer (with the contract) has to do it.

However, when i asked him about the situation, he basically answered this:

1.) there is a whole bunch of phones being sent in because of the alloy chipping off.

2.) the batch of replacement phones for those seem to now come back in for repair of the home button issue (interesting, isn't it).

3.) Yes, they are aware and the head office is in talks with HTC about it, yet the head office feeds the support agents only sparse information, this being: you will be told when a fix becomes available.

So, to sum it up: replacing my phone makes little to no sense as (according to the Agent) there is many phones being sent back in for the same issue and the chance to have the same issue come back with a new phone is high, very high (this equals the impression i get from the vodafone forum, where there is guys with up to 4 replacements with all the same issue).

Answering to Badmikers last post, i'd say i doubt that it's only a small batch. I rather think it's a huge batch.

I also believe that HTC is not yet capable of confirming the issue as it seems very new and probably still needs time to be resolved. Building up pressure by sending back devices is probably still the best idea.

I am very short of giving up now, as HTC does not reply to my inquieries and i can't really send my phone back as the dude with the papers doesn't answer my messages. I'd hate to sell a defunct device on ebay knowingly, telling the potential buyer that he's getting a flawless device. It would feel outright bad and i won't do such a thing, so i am stuck with a very expensive POS. That's how it looks like to me as of now. Very very frustrating.
[HTC One S] Sneakyghost:
Please guys read here: http://xdaforums.com/showpost.php?p=33487541&postcount=97

I have commented on Richard Willis' Emails there.
[HTC One S] zajda123:
Hi guys, I've got my phone back from repair today. Phone looked brand new, but unfortunately once I've entered into a hall with a little bit weaker signal, glitch was back. I've had my phone for 5 minutes and I had to go back to the store... That means second repair :(.

Here is what they've done:

Changed: Cover pre-assy speaker, FPC pre-assy, volume buttons (for each LCD), Battery Li-pol 1650mAh, Tamper-Evident label, Void Wording, Black bg., Receiver, FRU-Sub assy LCD module, BEZEL pre-assy, MAO BYD black generic, Cover Pre-assy SIM , Cover Pre-assy Antenna, Speaker.

So in summary: They didn't know what to do, so they changed almost everything except motherboard. They didn't updated firmware at all. They left there 1.77 T-mobile DE branded. They said that home button issue didn't appeared at all by them.

So I'm still stuck with my old phone :/.
[HTC One S] jimmybe:
You don't give me much hope :)
[HTC One S] ip3fix:
I'm from Belgium actually, I did not really believe in what I said, that would just be an amazing surprise xD

That's why I'm waiting for the very last moment to send it for repair :(
[HTC One S] zajda123:
That's very bad law in the UK. I have to only wait for 3rd repair with same defect and then I will get refund. (in Czech rep.)
[HTC One S] jimmybe:
I will keep you informed. I'm also from Belgium, my HTC One S was send to HTC Logistics in The Netherlands. Belgium has no repair center.

Belgium follows the European law. Only if you buy your product online, you have a 14days money back warranty.

For everything else you should hope for the goodwill of the store or manufacturer.
[HTC One S] Dublinguy:
Well my phone has started to go back to the same problem again roughly 2 weeks after getting it back from repair. I sent off a quick email to HTC and was asked for the same information again...build version, baseband version and andriod version. What was interesting was the email claims "I completely appreciate your frustration that the device is not working as expected, however, a number of updates to resolve this issue have been released.The latest software version available for your device begins with 2.38." Why do I get the feeling that I'm going over the same information again with them, surely they have that information on their system?

Sneakyghost. I take my hat off to you, your efforts in your research, determination, frustration, and more importantly your time in all of your post has been of great inspiration to everyone who has seen these pages. Personally I'd like to thank you for everything.

The HTC Rep is just putting a spin on things and maybe there are not enough phones effected by the problem and he hopes that we just go away and so what if we don't buy another HTC phone? But as far as I'm concerned your reputation stands above everything. The way we have been cast aside by both Service provider and manufacturer has been appalling.

So maybe we can come up with another plan on how to approach this? I'm giving HTC until Monday 5th November to "Solve" this problem or I'm taking a case to the Small Claims Court against my service provider (Meteor) as my phone is "Not fit for purpose"...€25 fee which if I win I can claim it back, My only problem is that Meteor don't stock the One S anymore.

Edit....Just out of intrest can I ask people to have a look at this site where you EU rights are concerned and pay attention to the Contracts Of Sale section, Sorry non-EU people...
[HTC One S] htcamber:
Well this thread has totally scared me off buying a one s - i'm sure i'm not the only one, htc, well done! I cannot understand why, if only a small proportion of phones are supposedly affected (doesn't seem like it to me), why don't they just replace them, end of!! Clearly they have not found a fix, would be far less hassle and would gain the respect of customers.

Many shops/networks are not selling it anymore, that speaks volumes.

Soo disappointing - and godawful for those affected - but I think I'm off to buy a Samsung Galazy s2 now ... unless someone here shouts Noooo Don't do it, it's rubbish / customer services equally bad....??? :confused:
[HTC One S] Sneakyghost:
Thanks for your kind words mate. To be honest, in the beginning I thought I was doing this just because it was necessary and because it was natural to do it. I wouldn't want any thanks for it.

By now, I am facing doubts and frustration every day and I'm very close to just give up. Your thanks motivate me to go on. So I also thank you very much.

The problem is, that Richard Willis expressed that HTC is not going to alter their course on this and that he personally is also not going to discuss their "business rationale" with us. So everything we have left is hoping for a fix.

This is utterly humiliating in my eyes. Why? Because seller and buyer are supposed to be contract parties dealing on equal terms. Our legislation is mainly supporting the buyer party because we naturally are the weaker ones. Yet still a company manages to disregard our concerns openly without being put to responsibility. This is very very frustrating, humiliating. This is the reason I am feeling bad.

I know I have rights but I cannot get them fulfilled.

I feel like we have no rights, no dignity. I wish we had means to step up and speak up and get our right for refund or replacement.

I sent another email to Richard Willis today, brief and clear because he asked me to shorten my mails due to his work load.

I basically asked the same things again.

Regarding further steps on this: I will leave my thoughts on gibarians thread. Sill have to think about the next step.

sent from a bugged One s....
[HTC One S] rrrah:
Found a stupid and kinda idiotic, from my point of view, way to ignore(not fix!!!) Home button issue. Just disabled home button functions and made Recent apps button work with normal press- Home, long press - Options. I can live with this...

It is what it is, and it ain't what it ain't.

@Sneakyghost thanks for all your tries to get our rights from HTC
[HTC One S] 1mhtc:
how do you disable the home button?
[HTC One S] rrrah:
there is a zip file in first post which disables Home.

20 minutes ago, I have received a call from HTC and they told me that the Home Button Issue is already fixed and OTA should make software changes which will solve Home Button Issue. Don't know if I have to believe them.

How to install new OTA from HTC on ViperOneS?
[HTC One S] :
My phone is now 2 months old , no bug yet :):beer: I think only some badly manufactured

Devices have this problem I have a s4 variant with very low signals many times , but it never appeared to my one s cheers , and I feel sorry for those whose mobiles are a victim of this fckin bug , it spoils a very sexy and overall a nice affordable device
[HTC One S] yarimar:
Hi Beatnix1 & all others!

a big salute to all replies in this forum which helped me to unlock & flash my first android phone!

Although I am still suffering from the 'helicoptering issue' on my One S.

That's why I decided to register & try to get some more information.

Hopefully someone is willing to help me at this point where I'm stuck & I have no clue how to install your 'remove-home-button' solution.

I'm not so sure about what to look for by myself in this matter. Anyways I'm confident that the answer is surely to find here in these forums. But I seem not to be able to find it.

In order to help u guys to help me, here's my status atm:

I got:

- HTC One S

-German provider T-mobile

-Android 4.04

-Baseband Version 0.16.31501S.17_2_10.23.31501S.10L

-Kernel 3.0.8-01136.g9d2ad31

-CyanogenMod 9.0.0

-Flashed UTM ROM 2.0.0 RC1

-CPU:Armv7 rev 0 (v7l) @ max. 1512MHz (which one is it anyway S3 or S4 ??? )

CWM: Interim Touch custom (ClockworkMod Recovery v5.8.1.5

Well, that's that.

Here's where I probably made a mistake:

During my first attempt to install recovery it seemed to work alright. Phone bootet normally &stuff.

Then I copied your 'remove-home'button.zip' on sdcard. Then I started recovery and chose 'install zip from sdcard'. I chose your zip and then ...boom! phone didn't boot up anymore. Did not proceed after 'boot splash HTC quietly brilliant'

Additionally the clockworkmod couldn't mount sdcard anymore.

So I followed the following advice posted by cannondale081 and androidcues: http://xdaforums.com/showthread.php?t=1630459&page=4

AND the lovely '[HOW-TO] ADB Push a ROM to your phone' by brwetz: http://xdaforums.com/showthread.php?t=1667929

in short:

1) Use the All-in-One-Kit and flash your recovery back to stock

2) Boot into the bootloader and choose to "clear storage" and afterwards to reset to factory defaults.

3) Go back to the all-in-one-kit and flash a CWM recovery version again.

4) Reboot into recovery (CWM). Your /sdcard should now be mounted and visible.

5) Now, try the UTB rom (it worked for me), rename the zip file to something short (i.e. utb.zip), and push it to the sdcard using adb as follows:

Code:

adb push utb.zip /sdcard

6) While still in CWM, flash the zip.

So now I would appreciate a lot:

1. which ROM is compatible with 'removehomebutton' (which ones are good? stock or CW9 ? which is wich? and which to choose?)

2. How can I apply the 'removehomebutton.zip" ??? (sorry for the stupid question!)

I have installed the tiny app 'button savior' again --- was that a wise decicion? Or will it be deleted anyway from my point of procedure?

Well, I hope I summarized my status as accurate as possible!

Thanks a lot so far & in advance for further help!

regards

yarimar

Oh by the way: what's OTA? should I install and how?
[HTC One S] Sneakyghost:
Well mate it says it doesn't work on cm9...

sent with a home button bug...
[HTC One S] yarimar:
Thx for help!

please tell me, which Rom would u suggest?

I thought a brand new shipped phone had stock rom installed?
[HTC One S] Sneakyghost:
A brand new phone would have, yes but you list CM9 as your operating system.

Please do as i already recommended here: flash the latest available RUU from Tmobile because the Radio you named (0.16) is just **** with the home button issue. It is the worst.

When you have the RUU installed, wait for the Tmo OTA 2.35 to appear (should actually happen soon after flash of RUU).

When you have done this you can either stay with that stock firmware or change to another ROM like Viper or TrickDroid. Both are very advanced, good ROM's. TrickDroid is more on the Stock side though.

Both are Sense ROM's.

Beatnix's fix doesn't work on Cyanogen.
[HTC One S] jimmybe:
I don't want to scare you, but my problem started in August, I bought my phone in April. So my problem started 4 months after buying...

I really hope you don't get any problems!
[HTC One S] hamzeh17:
is there any news from jelly bean update?

what took them so F long :-|
[HTC One S] Sneakyghost:
Nope. And it will still be a while by the looks of it.

sent with a home button bug...
[HTC One S] Dublinguy:
I have just received an email from HTC support stating that they want to take my phone back in for repair?? Just 2 weeks after I got it back, the problem did start again and I emailed HTC support and they wanted some info...baseband, software version etc. So they are making arrangements to take it back for repair so lets see what happens. I've asked for an explanation on why the phone was repaired the first time and yet I still have the same problem? and what they are going to do to compensate me, not holding out must hope but I'll keep you all posted on the outcome.:eek:
[HTC One S] rrrah:
1 hour after installing Radio 1.06es.50.02.31. No helicoptering at this moment. Will make updates in this thread =)
[HTC One S] Sneakyghost:
One hour lol. Come back in three weeks lol.
[HTC One S] zulmaslet:
Nope i'm from Belgium and i'm still on the 1.06es baseband version. Still 7 days here untill HTC netherlands comes and pick up my phone for a first repair. Lets hope it will be better and not worse.

( sorry for the late reply i've had some really stressy days behind me and i'm now getting up to speed again with the Forum posts. )
[HTC One S] Remosdelpemos:
what is this radio thing

I am very much frustrated by this bug, like all of you. I don't want to send it back to HTC, as I read here that it won't help.

customer service told me that the bug has been fixed with the last OTA. If it doesn't help, I should do the factory reset. But, as what everybody writes here, happen to me to. It took me a whole evening to install everything they way I had it, and I still have the $#$% bug.

Many of you write about installing another Radio... I don't understand this. Can someone pls explain me what this is, and how I can do that to. If this might help, it's worth trying!

Thanks!
[HTC One S] rrrah:
One day with 1.06es.50.02.31. Haven't noticed an issue, even in the same locations where it has been noticed before. But had some update from HTC for 180kb. don't remember the name
[HTC One S] Sneakyghost:
That was the SIM Toolkit and has - most likely - nothing to do with the issue.

I had a very, very bad HOme Button Issue after the repair (see my video i posted a few pages back) and i installed the 2.31 RUU like you and i had 4 days peace. Then it came back.

Now it always comes back about 4 days after a flash. Sometimes faster.

For all others still following here: No News today. Sadly. I am so sad. I hope this is over soon.
[HTC One S] thanito:
Well, today I took my phone to the service-finally.

When I gave them the phone, along with my less-than-a-month non working handsfree(great quality HTC, thank god you own Beats Audio brand name as well, pff), they told me that I will probably have an answer about the problem in 1-2 working days, but a technician said that they might have to change the motherboard and if they have to do that it might take up to 6 WEEKS!!!! because my phone is imported from France and they have to receive a mobo from France! I said "are you fkcn kidding me?I bought a phone and I own in less than a month, the problem started after the first week and you are telling me that I have to wait 6 weeks? NO WAY"

Well they told me that first they will have to let me know about the problem and then see what they can do. Then I referred to them about this whole effort made by Mr. Sneakyghost and that not even HTC knows how to fix the problem so how will they? Guess what their answer was: We will fix it don't worry.

I told them that I dont think that they can-I was laughing it was hilarious..hahahha, and at least I hope that if they replace it they will have to replace it with an S4 version.

I will keep you posted guys.

p.s: the only thing that worries me is that I made a factory reset before giving the phone since I had too many accounts and personal data and I hope that they will be able to reproduce the bug after the reset.
[HTC One S] rrrah:
As predicted Mr. Sneakyghost the issue is back. Sad stuff
[HTC One S] jimmybe:
That's why I only removed my text-messages and pictures... I thought I could trust their technicians.

My phone has the status 'in repair' since yesterdag. So I'm hoping they get I fixed quick and good!

PS. Starting to get used to my NOKIA 100 replacement phone ;) 4days now on 1 batterycharge... I miss that ... ;)

Just got this email:

Dear Jimmy A*

Device HTC One S, Serial No. SH24SW******, is now awaiting shipment in our warehouse and should be returned to you within a couple of days.

Many thanks,

HTC Customer Care

Don't know if its a good thing its fixed this quick... will keep you all informed.
[HTC One S] magnetboy:
Dear Sneakyghost,

Really sorry that you are having such a bad time of things, and that none of your hard work (via Mr WIllis etc.) has payed off to both help all of us and also sort your own phone out. This just seems like a terrible situation.

As you know, I have an SH26 in the UK and although I do suffer from this problem it appears milder than the problems suffered by many of you - which means I will try and live with it for a while longer.

The fact that you get 4 days grace after a flash really puzzles me. If it was a hardware problem, then this doesn't really fit? Is the phone software accumulating errors/junk over time?

So, I know you guys have tried everything but I wondered if anyone has tried a full phone shutdown every night. Does a regular shutdown reduce the incidence of the problem? probably a stupid thought...

Another reason this just occured to me is that I'm at my desk at work today and the problem is not happening (and it often does here). It's very variable but I just remembered that the phone rebooted itself earlier today (I often wonder whether the home button is going mad in my pocket when this happens, eventually crashing the phone!). I wonder if the reboot has temporarily stabilised my phone...

Try and stay positive and many thanks again...