yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] sebzter:
Help with RUU

Hi :), I need help with RUUing my HTC Sensation 4G. (Z710e)

I believe I have tried everything, all without luck, please help, TIA.

Heres the problem with the phone- It appears to be stuck in a bootloop, boots up to the white HTC screen, makes the HTC startup chime with Quietly Brilliant written under it, and then immediately reboots, and continuously does this over and over again.

Heres what I know about the phone

The Bootloader is Locked

The Phone is S-ON

The CID of the phone is HTC__621

Here's what I've tried

I have tried RUUing the phone with RUU_PYRAMID_ICS_TMOUS_3.32.531.14_Radio_11.69A.3504.00U_11.23.3504.07_M2_release_256085_signed.exe

since it is a T-Mobile HTC Sensation 4G. However I keep getting Error 130: Model ID error.

I also tried RUUing the phone manually using CMD, following the guide however this failed aswell, I kept getting "remote: 12 signature verify fail" at the end.

I also tried renaming extracting the rom.zip from the RUU, renaming that to PG58IMG.zip, placing that on my sd card and booting the phone into bootloader. However when I tried this it said checking PG158.img, but nothing happened, it just continued to boot up to the bootloader.

At this point I realized maybe that this RUU didn't match my CID, which was why it was failing. So I tried opening the ROM.zip file however it said it was corrupt in windows explorer. I then tried redownloading the RUU but it still kept saying ROM.zip was corrupt. I then opening ROM.zip with winrar and it opened up! I then opened android-info.text and saw that the cidnum for the RUU was T-MOB0101. I tried changing this to my CID (HTC__621) and then saving as instructed in this guide, however when I pressed on YES to update the files in the archive, winrar gives an error and says that the archive is corrupt, and does not update android-info.text.

I am not sure what else to try at this point, and I am stumped as to why none of the following methods I've tried worked. Is there something I am doing wrong? Is there anything I'm missing? Any help would be very gladly appreciated, as I am out of ideas.

Also worth noting, I've attached 2 pictures below as attachements to this post, (since I am new to xdadevelopers I cannot post direct links to images), one of the bootloader of the phone, including information such as my hboot version, radio version, etc. in case its needed.

I've also attached a picture below of what happens when I put the phone into HTC stock android recovery and press Factory Data Wipe/Reset. I get a bunch of errors, I'm not sure if this is related to anything but it doesn't look normal, so I attached a picture of it below.

Thanks in advance!
[HTC Sensation] ifti_a:
Do you have that link ? The install ROM on SD Card ?
[HTC Sensation] ifti_a:
Never mind done it woo hop cm12
[HTC Sensation] rzr86:
since you are on S-ON you have to use the ruu which correspods to your cid
[HTC Sensation] AKAndrew41:
My phone gets stuck EVERYTIME at the userdata | data stage. Tried every method! RUU's .exe (gets stuck at 39%), tried fashing rom.zip as the PG58IMG.zip from fastboot in rebootRUU (gets stuck at [RUU]WP,dzdata,0) and now even from sdCard (gets stuck at [6] USERDATA).

What am I supposed to do?! I have locked bootloader (fastboot oem lock), I have S-OFF RL, I am running PG58IMG with firmware 3.33, Hboot 1.27.1100, worldwide english (.104.).

I have managed to flash some custom roms (CM11 and CM9) but they all failed when trying to install Google Play Apps (freezes or gives bootloop). Tried installing roms with CWM, 4ext and TWRP, latest versions of them all!!

Everything I think started after wiping cache/data/system using twrp, and from then I had problems reading partitions, formatting , mounting etc.

What else can I do? Should I S-ON? But I think I may not be able to get it off after that...

Ask me anythink that you may think worth telling.

PLEASE HELP!
[HTC Sensation] rzr86:
the format option from twrp corrupted your data and cache partition

lots of users faced that

as i have seen so far you will not have success with any ruu.exe

you try to install/boot a custom rom from sdcard

read this thread

http://xdaforums.com/htc-sensation/help/recovering-data-mount-issues-t2859588
[HTC Sensation] kgpdeveloper:
I have this same problem. It gets stuck installing at about 39%. Then nothing happens. But my problem is worse. I cannot even install CWM or TWRP!'

Update:

I flashed the stock recovery file to fix the problem. I am now using 4EXT and trying to fix the partitions.
[HTC Sensation] K3nshiro:
It is said that to execute a RUU it is best practice to do it when the Sensation is in bootloader mode, do it next time. Also , deactivate Antivirus and use Usb2 only...Maybe that's the reason you got stuck at 39% while executing the RUU.
[HTC Sensation] htcuser445:
Great topic

based ur topic i need this RUU:

RUU PYRAMID O2 UK 1.50.206.1

any one can upload it ( all of links i found r dead )
[HTC Sensation] dididoner:
Hello attached screenshots from RUU i have. Check also folders.

Good luck!
[HTC Sensation] htcuser445:
thank you bro :)

i saw ur screenshots but i don't think u have the ruu i want :(
[HTC Sensation] K3nshiro:
[MENTION=7855074]htcuser445[/MENTION],

Have you tried this site?

androidruu.com/?developer=Pyramid

There are some O2 Roms in there. You might want to debrand it, make SuperCID, S-off and you will be able to install anything.
[HTC Sensation] htcuser445:
[MENTION=4339678]K3nshiro[/MENTION]

:)

yes i ve tried it ..... i ve: version-main: 1.50.206.1 and there r no ruu match to mine

s-off is impossible in my case
[HTC Sensation] K3nshiro:
You didn't search thoroughly enough :)

Check here -> Download on your own risk : http://d-h.st/a5v

Remember:

It is said that to execute a RUU it is best practice to do it when the Sensation is in bootloader mode. Also , deactivate Antivirus and use Usb2 only...

Cheers
[HTC Sensation] htcuser445:
thank u bro ... i know how it s hard to find it ;)

trust me i did my best :) .... see attachment

the problem is i can't download it ... every time i try i get a low speed and the download finished before complete the whole size ( sometimes the ruu download became a php file )

my best try downloaded only 277 mb
[HTC Sensation] K3nshiro:
I'll try it later on and upload it for you if I'm successful
[HTC Sensation] K3nshiro:
[MENTION=7855074]htcuser445[/MENTION],

There you go -> RUU PYRAMID O2 UK 1.50.206.1
[HTC Sensation] htcuser445:
OK .. thank u bro :o
[HTC Sensation] K3nshiro:
It's there buddy, check the previous post. For successful instalation check out the description within the file.

Read below if you can't see the description of the file:

Do not install by simply double clicking on it. Get into bootloader mode, disable AV, plug into USB2 only, WIndows 7 works better on it. Let it do its thing, it will automatically reboot at least one time, maybe two. Enjoy.
[HTC Sensation] htcuser445:
OK thank u again ;) ... i don't think i ll have problems with installation ... i tried before similar ruus ( u know the life rules ...i always found the similar things except the i one needed )
[HTC Sensation] K3nshiro:
No worries mate, hopefully it works out for you. Should you have any issues give us a shout ;)

Cheers
[HTC Sensation] htcuser445:
thank u bro :):)

it worked great :D:D
[HTC Sensation] Nabeelmughal:
Kindly, give me the link of RUU

(bootloader) version: 0.5

(bootloader) version-bootloader: 3.19.0.0000

(bootloader) version-baseband: 1.22.30306251.27G

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 3.33.401.10

(bootloader) version-misc: XC SHIP S-ON

(bootloader) serialno: HT413MY00002

(bootloader) imei: 351565060011464

(bootloader) imei2: 351565060011464

(bootloader) meid: A1000037B5223C

(bootloader) product: m8_dugl

(bootloader) platform: hTCBmsm8974

(bootloader) modelid: 0P6B64000

(bootloader) cidnum: 11111111

(bootloader) battery-status: good

(bootloader) battery-voltage: 0mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: 4c3fbd70

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0
[HTC Sensation] sandeepruu:
Remote:22 can not load zip info while installing ruu. What to do now?

What to do now?
[HTC Sensation] abbas_sadeghnia:
I see this err

FAILED remote: 22 RU_HEADER_Error
[HTC Sensation] ganeshp:
ok that means you haven't flashed the correct RUU it seems ..that might be the problem

you found the correct RUU or rather you have the original backup of the stock ROM ?
[HTC Sensation] Lentiform:
that is what i want i just want to find the correct RUU because i cant find the original stock ROM

so can u help me in this because the RUU listed are not enough

my CID is HTCJ__15

PROVIDER NAME HTC-GCC

SENSATION XE

my software as listed before
[HTC Sensation] kgs1992:
The location is Dubai / UAE

You may/may not find the right RUU, it's x.x.415.x
[HTC Sensation] Lentiform:
okay can you suggest me a place i can find this uae rom or i just have to root it again and find a proper ics custom rom ?

---------- Post added at 08:36 PM ---------- Previous post was at 08:04 PM ----------

i find this rom should i flash it or not ?? RUU_Pyramid_LE_HTC_ARA_1.73.415.3_Radio

and if yes would all of it be arabic or i can adjust thethe language so i can make it english again

and do i have to flash it directly or i have to make it s off again and begin all steps fiirst ?

RUU_Pyramid_LE_HTC_ARA_1.73.415.3_Radio
[HTC Sensation] Lentiform:
even this is the correct ROM .. i tried it with no use any suggestions please ???
[HTC Sensation] D00mSlayer:
Ok here goes.

My bootloader says this.

LOCKED

PYRAMID PVT SHIP S-OFF RL

HBOOT-1.29.0000

RADIO-11.24A.3504.31_M

OPENADSP-v5.6.0.2226.00.0418

eMMC-boot

And then the date.

So here's my problem. My phone has these dead pixels. And its not just pixels. It's like a line of pixels. Like 20-30 of em and they change position (weird right? Lol).

I need to give it for servicing. I have 15 days on warranty. So I need help on getting back to stock.

More details : I'm rooted. I flashed the latest firmware (3.33) and I'm running ViperS ROM with Sense 4. I'm from India (if that's helpful in anyway).

I could use some help. :)
[HTC Sensation] kgs1992:
There's an ruu for India on file factory.. follow the instructions in the guide..

Sent from my HTC Sensation XE with beats audio
[HTC Sensation] D00mSlayer:
I guess that's a GB ROM. I need ICS. :(
[HTC Sensation] kgs1992:
You're S OFF so flash the GB RUU.

Then you can check for OTA Updates to get on to ICS.
[HTC Sensation] dariush_jab:
need framware

hi guys

i need htc RUU pyramid 3.33.415.106 frameware,anybody help me plz
[HTC Sensation] kgs1992:
afaik only a GB RUU is available.

S Off first & then flash the GB ruu.
[HTC Sensation] dejan16v:
Exuse me if I get this wrong.

I understand when from root we want to go back to the original state there is posibility to be shown *RELOCKED* instead of original *LOCKED*

Does that ruin warranty?

I mean it will be obviuos that phone was rooted, right?

Sent from my HTC Sensation Z710e
[HTC Sensation] kgs1992:
This is not a thread for warranty nor do I work for HTC.

But if you submit a relocked handset, they will repair all hardware problems.

If it is related to software, then flashing an RUU should solve it anyway.
[HTC Sensation] dariush_jab:
hi

my current framware is 3.32.415.115 ,so u mean i get downgrade??? i want to have a ICS on my phone (of course i have but coz of wifi problem the rom release for my phone,but my phon could not find update)

one more,how the people make RUU rom?
[HTC Sensation] fzn09:
hi,

need some help here :p

my htc sensation currently software info is about this

android versin : 4.0.3

Soft number : 3.33.707.6

Hboot :1.27

S-ON

I plan to root, s-off and flash the arhd custom rom.

but it says that i must have 3.33.401.xx firmware?

what should i do to change my version to 3.33.401.xx?should i just flash the RUU or the entire FW?should i check some things before,like CID etc?

thanks

:good:
[HTC Sensation] ganeshp:
any 3.33.xx firmware would do ..no need to flash 3.33.401.xx exclusively
[HTC Sensation] fzn09:
really?

but in the thread it says something like this

sorry if oot
[HTC Sensation] ganeshp:
I bet my RC title on it :D (no need to flash firmware again)
[HTC Sensation] maklein_:
Downgrade and rebrand from 3.33

Hi,

In first place, sorry about my english ;)

I've got to send my HTC Sensation for repair, because I have the dust problem under the skin.

I've debranded the phone, and now I'm running Android ICS 4.0.3, FW 3.33, and HBOOT 1.27 (S-OFF and SuperCID). Because my mobile provider is Orange, I want to install the correct RUU, but the newer rom for Orange I've found is: RUU_Pyramid_Orange_ES_1.35.75.1, and I think that the RRU will not work, because it's prior to the current version I'm running.

My question is, Can I flash RUU 1.35, change CID and S-ON? Or the RUU will no install because it's earlier than the current and I've to do more things?

I've read the Firmware thread (http://xdaforums.com/showthread.php?t=1459767) , but it doesn't make clear for me.

Thanks in advance.
[HTC Sensation] ganeshp:
You can flash that gingerbread ruu.. Fine as you are SOFF.. Then after ruu.. Change back the cid.. But don't so SON as that's not really required and its tough to do soff again..

Once cid is done.. You can check for OTA.. And if you have ics ota.. You can very well install it fine
[HTC Sensation] maklein_:
Thanks!

I've read that you can't install a previous ROM via RUU if your current installed firmware is higher than the RUU. I don't know if the S-OFF will permit the downgrade.

I'll try and post here the results. I don't care about SON/SOFF, because I've to send the mobile to the SAT and I don't wanna they say that the mobile it's out of warranty.

Thanks again.
[HTC Sensation] minicris:
Thanks so much so details >>..... Best guide i found in interenet

u are the best for explain what is ruu to a htc noob
[HTC Sensation] donalmc:
Does anyone know if it is possible to change the bootloader display from Relocked to Locked?

I followed 3.1 and 3.2 and it still says Relocked.

Thanks
[HTC Sensation] ganeshp:
if you did HTC-DEV unlock over SOFF phone then changing relocked to locked is hard

you need to go complete stock ..SON ..then SOFF again via juopunutbear (wire trick -> and this removes relocked/unlocked flag) ..then run stock RUU again ...that will resolve your issue
[HTC Sensation] ababak:
my cid number is 11111111 so how can i know my real cid number to find right RUU for my device ????
[HTC Sensation] kgs1992:
You can't. But any RUU should work.
[HTC Sensation] robertobarreradh:
simple question

I have a mexican IUSACELL sensation and cant find the original ruu for my carrier... would any other work fine? i'm currently having radio issues... so... any ideas? currently s-off, superCID

as far as I can tell this is what originally came with my device...

RUU_Pyramid_BSTR_Iusacell_MX_1.45.513.4_Radio_10.5 8.9035.00U_10.15.9035.02_2_release_216979_signed.exe

Still only have the name... cant find this anywhere!!!:confused:

Any help would be nice. Thanks.
[HTC Sensation] ganeshp:
Any ruu will work for you.. As you are SOFF and supercid :)

But I believe if you were unable to find the ruu from the links provided in the first post.. Then your next search should be PM to Football (he can get. Most of ruu's but at some cost)
[HTC Sensation] wayneck:
A HUGE Thank you

After many attempts to un-root my HTC sensation xe and reset the rom, I decided to uninstall all the sdk and re-install all the drivers for my version 4.0.3

I then followed your instructions to the letter and BOOM, its been reset, many many thanks for all your information, phew, :good:

the rom I used was named:

RUU_PYRAMID_LE_ICS_35_S_HTC_Europe_3.33.401.106_Radio_11.76A.3504.00U_11.24A.3504.31_M_release_266172_signed

if it helps anyone else, my network is 3 uk,

info before I reset my device:

CID HTC__001

android 4.0.3

HTC sense 3.6

firmware 3.33.401.106

in the bootloader :

pyramid pvt ship s-on RL

HBOOT 1.29.0000

My thanks again to you for this information I can now watch sky go on my htc, as it wouldnt work when it was rooted, :good: :good:
[HTC Sensation] Mikulka:
Hi

I am stuck here:

i get error: "fastboot is not recognized as internal or external command"

Thanks
[HTC Sensation] kgs1992:
You need the platform tools from Android sdk.
[HTC Sensation] FeatherM:
I want to go from s-off/unlocked to s-on and locked with a stock rom.

Must I just run the RUU or what must I do before hand, read the OP, still slightly confused.
[HTC Sensation] ganeshp:
RUU first
[HTC Sensation] vsense7:
:: Another Noob Question ::

Im still confuse here,

i want to downgrade to stock RUU (GB), my device htcdev unlock/S-ONwith ICS FW3.32.707, this method still need to S-OFF ?

because i follow this thread its say need to S-OFF to downgrade or any update for htcdev unlock/S-ON?
[HTC Sensation] ganeshp:
Yes you need SOFF if you want to downgrade
[HTC Sensation] vsense7:
What about upgrade to RUU FW3.33 ? do i need to S-OFF too?
[HTC Sensation] kgs1992:
If you are on gingerbread, I recommend that you do S-OFF using Revolutionary.

But upgrading via 3.32/3.33 RUU will also work.
[HTC Sensation] vsense7:
my region is wwe(707) can i use another RUU like (401) ?

---------- Post added at 11:14 AM ---------- Previous post was at 11:00 AM ----------

can i upgrading with diffrence region ?
[HTC Sensation] kgs1992:
No. You cannot.

As it's clearly mentioned in the guide.
[HTC Sensation] Crazy_Rican:
A week or so, I had issues with superCID, so I DL'ed RUU 3.32 and it didn't flash back to stock. That day I was told you cannot flash RUU back, but if its an upgrade, yes. I'm on fw 3.33 and simply by changing back the cid to TMO-010 fixed my problem. I would like to get back to s-on and flash stock, just in case I decied to sell my Senny.
[HTC Sensation] khanhuaiern:
question

i have copy the rom.zip and rename it, i have to modify the MID in android.info.txt to complete the RUU however the file cannot be achieve and update fail.

How can i modify the code without changing the signature of the file??
[HTC Sensation] anthonyly:
If your bootloader says *Locked* or *Relocked* & S-Off, please flash firmware corresponding to your current version from here."

Mine says Pyramid pvt ship s-off rl.

So would i need to flash the firmware

(runnign cm10)
[HTC Sensation] Jonny:
You can't
[HTC Sensation] khanhuaiern:
now when i reboot my XE ,it stuck on the bootloader with Relocked and Security Warning....how can i fix it ???
[HTC Sensation] kgs1992:
If that is all the info you can give us, then there's no way I can help.
[HTC Sensation] rhishavphukan:
Stock with GB but no WiFi

Was on Viper S 1.35 rom, wifi didnt work with any roms including JB roms. Now I have flashed a GB RUU. Wifi is still broken. It turns on and scanning is done, but in just 2 seconds it says "Unable to scan" and then again wifi turns off and the turns on and it just repeats.

What do I need to do to get wifi to work?

Flashed RUU_Pyramid_LE_HTC_Europe_1.73.401.4_Radio_10.58.9035.00U_10.15.9035.02_2_release_220036_signed now. Had flashed RUU_Pyramid_hTC_Asia_India_1.45.720.1_Radio_10.56.9035.00U_10.14.9035.01_M_release_207653_signed and same thing happens with wifi.

And now bootloader says Locked and S-off. I will try to s-off again. But shouldn't the GB RUU bring back wifi after wifi issue with ICS?

PLEASE HELP!!
[HTC Sensation] donalmc:
Quick question, I relocked my phone but I didn't bother taking it any further.

My Sensation XE is now S-Off; Relocked and running stock.

Am I correct in that all I have to do to root is install revolutionary?

Thanks
[HTC Sensation] kgs1992:
This guide is for going back to stock & not for fixing WiFi or anything else for that matter.

If you are still having problems with the WiFi even after downgrading to GB by flashing an RUU, then either you have a hardware problem on the phone or the router, or the WiFi settings are incorrect.

Since it says unable to scan, it is most likely a hardware error.

Get a logcat & ask your question here: [HELP THREAD] HTC Sensation. Ask any question. Noob friendly.

Please quote these posts there & refrain from posting replies not related to RUUs here.

No. Again, this is a guide for going back to stock & RUU related questions ONLY.

You can try to find what you need here: ☺ A great starting point for all new Sensation owners ☺
[HTC Sensation] ErnestoD:
Hi everyone

This is the first day with my second hand HTC Sensation 4g TMobile

I have a big problem couse I dont have wifi.(the option to turn it on is not working)

I think that some how there is mismach in kernel wifi components

I flashed ARHD 6.8.0 and HTC TMOUS Stock ics and problem persist (Im with last one rigth now)

Im living in South America

Any suggestions

Sensarion Information

ICS 4.0.3

Sense 3.6

Version Software 3.32.531

Kernel 3.0.16 gda3fdfc

Baseband 11.69.3504.00P

Compilation 3.32.401.5 CL309896

Webkit 534.30

Revolutionay

Pyramid PVT SHIP S-OFF RL

HBOOT 1.27.1100

OpenADSP v02.6.0.2226.00.0131

CID 11111111 (I think That this mean that I can flash any RUU, rigth)

4ext recovery touch
[HTC Sensation] kgs1992:
For the last time.

This thread is not for phone problems.

It's sole purpose is to provide a guide to finding & flashing the right RUU for your device.

Also, stop double posting. This creates inconsistencies. Please stick to the Help thread since that is where these questions belong.

The post I've quoted above is exactly the same as this one you posted here:

[HELP THREAD] HTC Sensation. Ask any question. Noob friendly.​
[HTC Sensation] ErnestoD:
OK Sorry please understand me Im very worry about this issue.

Thanks anyway

---------- Post added at 05:19 PM ---------- Previous post was at 05:09 PM ----------

Please can u help me a little bit in the flashing ruu procedure.

Ive downloaded a PG58IMG of only 14MB. I dont understar why is so small.

Time ago i had a DHD and flashed the IMG but i was bigger
[HTC Sensation] ganeshp:
mostly you might have downloaded a firmware

the RUU zip (PG58IMG.zip ) of RUU is 300+ MB

NOTE: all PG58IMG.zps are not ruu's the PG58IMG name to a zip is just container ..as bootloader identifies only those zips whose name is PG58IMG
[HTC Sensation] kgs1992:
Questions have already been answered in the Help thread.

This is why people shouldn't double post. -_-

Thanks anyway ganeshp :)
[HTC Sensation] kgs1992:
Yes, that's fine.

No need to change your CID. Let it stay as whatever it is. (CID for India is HTC__038 or HTC__039)

You can also do it via OTA if you want to go back to stock ICS directly instead of gingerbread.

[OTA]3.33.720.6/106 ICS update India Flashing instructions & download
[HTC Sensation] InfinityFTW:
EDIT: It worked, i had to redownload, now my senny is back on stock GB, ready to be returned :D

Hi guys!

When i run the RUU_Pyramid_HTC_Europe_1.17, i get an error at startup. I am running windows 8, and i can't figure out what the issue is.

Here is the error:

Error Code:	-5001 : 0x80070002

Error Information:

>SetupNew\setup.cpp (142)

PAPP:

PVENDOR:

PGUID:

$

@Windows XP Service Pack 3 (2600)

IE Version: 9.10.9200.16433

It could be a compitability issue, but I do not know :S
[HTC Sensation] nicobrax:
hello all I want to know if the method of installing the ruu through fastboot possible on one s

thank you for your answer
[HTC Sensation] kgs1992:
Yes it is. Method is similar, but ruu files are different.
[HTC Sensation] nicobrax:
ok thank you even if one is not s s off and there is risk of brick if the flash does not work
[HTC Sensation] InfinityFTW:
A little Q: Why am i unable to find WiFi networks after an RUU flash and S-on?
[HTC Sensation] kgs1992:
Post here with complete details.
[HTC Sensation] fnstGoliath:
Is there any way to flash a RUU/zip of a RUU without any access to the bootloader? Neither on PC nor on the device.

So either via PC without fastboot usb or through recovery?

Thanks
[HTC Sensation] kgs1992:
No.

And you should be able to access the bootloader if you can access recovery.