yashsingh1/xdaforums huggingface dataset:
[Networking] drachers:
Right, I'm off trafficsense too. I'm probably just going to trigger it again accidentally next time a Steam app updates unexpectedly (although I try to ensure they don't do that).

I'll give it a week under normal, gentle use (browsing, youtube streaming at non-HD levels, NO unnecessary downloads) and see if it goes again. If no new Trafficsense info is published to help us manage our usage sensibly, I'll crash test it till it triggers. Then I'll publish exactly how much download capacity it took over what time period to do it.

Long-term I am not going to "eat as little as I can" until their advertising language starts toning down the hyperbole about how god-damned unlimited it is. Nowadays ISPs have managed to deputise certain network-savvy people on forums to punt the notion that 2GB is a lot on mobile, well it isn't. The false scarcity of data is just that - using the barest minimum network resources to service too many people. Same as all the mobile providers used to make their money off text messages which are effectively free to them. Some ISPs still refer to 500MB as "massive" in their advertising, HOHO.

Short version: cap services properly, with sane and published and measurable limitations, and we'll be much happier.
[Networking] safc:
cheers for reply thought thats why i may have been t/sd only used 19gb in 24 days before the slow dow, my data speed has come back on the 7th day not after 7 days like 3uk told me
[Networking] cirian75:
No longer throttled

going to be sensible'ish

I'll bet it still triggers again
[Networking] newbintraining:
I've been trying to download the latest live cd of ubuntu (~700mb) to give it a whirl and the download seems to stall at 110-150mb in every time, but my speed doesn't seem too bad, getting about 200kb/s which is just below normal here. Still going to get out of my contract though, I've had enough hassle with Three lately. Hopefully I'll get a call soon from someone higher up.
[Networking] Hands0n:
Wait! You get a "normal" speed of around 200Kbps? How on earth did you get into the top 5% and get TrafficSense'd then? :confused:

Or do you mean 2000Kbps (2Mbps)??
[Networking] newbintraining:
I get max of 250KB/s which is 2.5Mbps, I mixed up my bits and bytes due to my lazy typing :)

Just checked back on the ubuntu download I have going on my phone, stalled after 100mb again. I'll try tethering and see if it does that, still getting 150KB/s.

Forgot to add: I don't think I am managed right now, I've done 8GB over the past 2 days, before then hardly any for a few weeks. Regardless of if I do get capped or not, I'm still pushing for a cancellation as I dislike the devious manner in which they are operating lately.
[Networking] HarrowingLife:
I'm no longer being affected by TrafficSense, but I'm losing the connection often now and speeds are no where near what they were 2 weeks ago.

Unless Three have lost a Peer Agreement with the likes of Level3 then I have no idea what has happened to their data network that gave me 8Mbps at least 24/7

:(

YouTube is failing to play 720p or higher, it managed 1080p before TrafficSense, I have NO FILE SHARING software on my PC so its not that, and I've used less than 300MB so far since 3PM. Its just getting worse and worse!

SCREW THIS!
[Networking] blair287:
Guys you seem to forget they were selling it from day one when it came out with no limits and completely unlimited,

it is limited and has a fair usage policy which they still state on their website as not true, this is false advertising.

And there is throttling and cutting off if they throttled it to 2mb/s id probable put up with it, but to throttle it to 0.02mb/s is totally unacceptable and unusable their for under ofcom if you can not use what your are paying for you are able to cancel your contract.

To all the people saying

They said you can use it all you want, but they didn't promise at what speed. etc

you are trolling unless, you are on Three and getting the same treatment please dont post.
[Networking] Wiltuk:
Nope, Three have had the right to implement traffic management and vary it as they see fit since the day you signed your contract. The terms and conditions are here. Section 5.8(c) is the relevant part.

I know nobody likes these sorts of disclaimers, but no network can support excessive usage for the sort of prices that are being charged to consumers today. It is either this or the entire thing grinds to a halt for everybody.

I hope that Three revise the thresholds and increase the throttled speed from 100kbps, as that is a bit low, but at the end of the day Three are still offering you more data than any other network (except perhaps T-Mobile, but that is capped all of the time).
[Networking] cirian75:
Three have got their throttling all wrong.

They should do what Virgin Media used to do

4pm til 10pm

If you abused the connection between those hours they knocked you down to 1 mbps till 10pm. after that all back to normal.

this real world 20kbps 3pm till midnight for 7 days is daft.
[Networking] drachers:
Absolutely. Virgin got it right first time. My next house move is definitely going to be a cabled area.
[Networking] blair287:
they should cap it at 1mb/s or higher not 20kbps its unusable and im cancelling my contract on the bases that i cannot use what i am paying for.
[Networking] drachers:
I'm going to give it a couple of days for their helpdesks to catch fire under the stress of the support calls.
[Networking] blair287:
Imw waiting for my call back tomorrow that will probably never happen i am also phoning Offcom to see what my rights are in this matter.

i have a copy of my contract and no where does it mention, fair usage, traffic management or limits in any way shape or form. that last network to do this was AT%T and they were successfully sued for implementing throttling for existing customers.
[Networking] Wiltuk:
Hah, I think Threes helpdesk is permanently on fire under the stress of the support calls. :D

Going to be a bad few weeks for them, this coupled with the contract price rise plus their general incompetence does not bode well.

Anybody who wants to talk to Three CS will probably find their Twitter team at @ThreeUKSupport much easier to deal with, although they are only open Mon-Fri 9-5:30.
[Networking] blair287:
three just rang me they claim that 20kbps is acceptable and shouldn't affect your web browsing.

they are still refusing to give me numbers for this system
[Networking] jeromejones:
All mobile networks do this
[Networking] blair287:
all other networks thell you how much youve used and how much they slow you down at Three just appear to slow you down so much that half the time your connection times out or it runs at 20kbps when ever they feel like it they give to numbers or time when your speeds will go back to normal.

they are also rude on the phone as when ever i was complaining he would put me on hold. now i have to w8 another 48hours to speak to his manager to make another complaint ill will be taking this higher within three and offcom as the CS and network service is unacceptable.
[Networking] cirian75:
Talked Nice to next guy next door, let me use his wifi

Virgin media style throttling is the way forward

I wholey accept peak time throttling needed to happen

But 20kbps 3pm till midnight for 7 days is the wrong way
[Networking] cirian75:
that's a total lie

20kbps is just over a 3rd of the old dial up

I could not login on that, it timed out 3 times
[Networking] blair287:
I told them that but they basically said 20kbps is still broadband and i should live with it they also said if i continued to use data between 3pm and 12am i would stay throttled until i stopped using it. So basically im going to be throttled for the next year.
[Networking] swukjay:
I can also confirm this is true, I am getting about 20kbps download ! my upload is faster lol, I will be leaving three now as they have proved that they are still the nasty network! I recieved no warning on this and was wondering if my rom or phone was playing up, Perhaps they should change their name to "Three hours" which is about how long it takes to load a webpage ;-).
[Networking] cirian75:
OfCom will have a field day that that.

As it plainly is not

http://en.wikipedia.org/wiki/56_kbit/s_modem
[Networking] rgrover:
I too have been throttled by Three. After recently moving house & unfortunately finding out that Virgin don't supply fibre optic broadband here & my Giffgaff sim can't get a hspa signal, I have been forced to use my HTC Desire HD setup as a WiFi hotspot with a payg Three sim card using the £15 all you can eat plan.

Thankfully I have no contract so I will be probably moving to Tesco broadband next week, thought it was just me being throttled but looks like they're doing it to all of their customers.

As previously said if they throttled to a sensible speed such as 1Mps I would probably stay but the current speeds are unusable so goodbye Three!
[Networking] drachers:
I tried tethering with a payg sim as well, but I felt bad about breaking the T&Cs so I went legit with the SIM-only The One 30 day contract on the following month. I've had six months of absolutely sterling performance since, so I'm not willing to give up on them until it's clear they're not listening to reason.

But yes, I'd even take a good half meg over this...nothing I'm getting now.

Please note that many cool tech sites like The Register don't post news at the weekend, so we shouldn't see a story till tomorrow.
[Networking] cirian75:
This throttling in my opinion is not throttling at all

it is a punishment = penalty :mad:

---------- Post added at 06:59 PM ---------- Previous post was at 06:56 PM ----------

OfCom's number in my phone now, will give them a Buzz at 9am tomorrow sharp.
[Networking] swukjay:
I think this comment sum it up quite nicely in plain easy to read language...Unlike Three`s T & Cs :D
[Networking] Hands0n:
I don't think its the network. I'm getting reliable 7.05Mbps/3.88Mbps which is stock standard for me at this cell site. If it were a peering issue it'd be across the entire network.
[Networking] jonmorris:
It's 1817 British Summer Time and I've just had one of the highest speeds ever at home (not the highest anywhere as I've had 12 and 14Mbps out and about).

It might be a bit late now, given the damage done to Three's reputation but if they've had problems implementing the new system and have now fixed it so others will get higher speeds, they might just be able to turn things around.

These are the types of speed that would make me definitely consider ditching my ADSL connection (saving a fair few quid per month, given I don't need a landline otherwise).
[Networking] newbintraining:
I just checked on my download and it was almost done, speeds fluctuating pretty badly 100->250KB/s, but I don't think I'm managed (yet). Still unimpressed though, as you say, the damage is already done.
[Networking] Hands0n:
This is pretty typical for my MiFi connection

Tethering off my Galaxy Nexus hotspot mode I get

The performance via the MiFi tends to be consistently more punchy than going through an Android hotspot.

These performance have not changed throughout the week since the TrafficSense issue hit a lot of people on here. So that indicates, to me, that the effect is very localised to the individual and specific Three account. What I'd expect it to be.
[Networking] HarrowingLife:
YouTube has a lovely graph which while being tiny tells you how stable the data stream is. I think it say's enough on its own. Nothing else is using the connection (Unless you want to include stuff like web pages that use AJAX)

Edit: Switched APN, was initially fine! A few minutes later the speeds fell again from around 6Mbps to 1.5Mbps. Not being throttled yet, unusable for Streaming Video. I guess its identifying I'm on a busy cell site (Hello, 1000's of Three Customers connect to it every 10 minutes, its a motorway cell!)
[Networking] newbintraining:
Here's mine

Dunno why speedtest thinks I'm in Preston... Even though it says 2.2Mbps it's not that stable.
[Networking] cirian75:
not usual 7mbps

could this be three limiting the peak time speeds for all

like I suggested, I suggested 3.8mbps though.

---------- Post added at 07:18 PM ---------- Previous post was at 07:12 PM ----------

gawwdd, my ping test is awful

I can't play WoW on that!!! :mad:
[Networking] HarrowingLife:
So now we are all in the 6PM-12AM boat, TrafficSense is still there but just trying to limit us to 2Mbps :(
[Networking] cirian75:
I think everyone on three is currently getting that speed, TrafficSenses throttled recently or not,

---------- Post added at 07:32 PM ---------- Previous post was at 07:22 PM ----------

if its 2mbps for EVERYONE on three 18.00 till 00.00, 3.8mbps would be better

I could just about live with that

the ping and jitter though is crap.
[Networking] newbintraining:
I always get a max of 2.5->3Mbps, so it's never great anway :(
[Networking] ahmadcentral:
I'm getting 4.55Mbps on Three atm (which is my usual) so i don't think its everyone.
[Networking] cirian75:
First news item

http://www.t3.com/news/three-restricting-heaviest-web-users-to-unclog-data-pipes

go hit the comments and spread it around please
[Networking] newbintraining:
I'm getting some strange spikes in speed.. I left a download unattended, came back to see firefox was done but it had only done about 1/10th of the file and just stopped. Speedtest is a bit jittery, goes up and down quite a bit while testing. Ugh.
[Networking] lohtse:
well folks we went into a three store today and asked about throttling..... Their manager STATED it would only take effect after 80gigs(hmmmm fup is 1000gigs) but that the figure was subject to change and was NOT official....

Seems odd then that I suspect myself and partner are being throttled and are usage a month is around 10 gigs each...
[Networking] cirian75:
managers talking out his ass

they have no idea what the limit is, no way could I have hit 80GB in 12 days, a chunk of which I was on nights at work = zero 15.00 to 0.00 surfing
[Networking] Hands0n:
I don't know why you're getting those bad Pingtests

Mine is a very old cell site, it was here at 03/03/03 when Three launched. Not one of those fangled new devices ;)
[Networking] blair287:
three says i have to w8 up to 7 more days to get a call back from the complaints department even though i originally logged the complain on the 26th, how the hell did you guys get through to someone to be able to cancel your contracts?
[Networking] cirian75:
I emailed dyson the boss of Three directly and aired my complaint.
[Networking] newbintraining:
I rang to complain, got passed through 5 departments and finally got a manager to call me back today as I was displeased. All that came of that was further escalation though which could take 7 days. The first callback was supposed to be 48 hours, but they about an hour after the time I specified so it was less than 24.

Really? Can you give out his address, I sent an email to three a few days ago but no cigar.
[Networking] cirian75:
sure

david.dyson@three.co.uk
[Networking] newbintraining:
Awesome, thanks for that. Will send a copy of my original email his way, though I dunno if I'll get an answer quickly owing to the next 4 days not being working days.
[Networking] blair287:
sent an email to him

i have come off the throttle as far as i can see but i get half my old speed and terrible ping
[Networking] cirian75:
I think we're still throttled, but at what it should been till midnight on the day we went over the fake limit

and reset at 00.01
[Networking] newbintraining:
Sent an email his way. I wasn't rude, but I put my point across quite bluntly, will be interesting to (hopefully) get a response. Cheers for sharing.

Not sure if I am being managed now, the signal is most of my house is really this bad most of the time, 1 bar and drops a lot. I get 1->3mbps if I go upstairs for some reason, I'll test it up there shortly.
[Networking] cirian75:
erm !

Line of sight to mast 11mbps seen here before with speed test
[Networking] HarrowingLife:
All my active SIM's keep losing connection, on my phone I have to keep hitting Airplane Mode. On my Dongle (Yes, my T&C allow a dongle unless they've changed that too! One Plan 2010, they very quickly changed this on new contracts I believe) I have to disconnect and reconnect.

Latency is way to much for World of Warcraft or any online gaming (Ironic, its the lowest possible data usage I could use my connection for!)

Now why Speedtest.net is showing Latency (Ping) to be low is beyond me, its over 3 seconds in World of Warcraft which is way more accurate. Pingtest.net is more accurate to, but doesn't test for long enough IMO

Looks like its Good Bye Three and Hello Dial-Up speed ADSL. Unless I mix the two together? (Dial-Up for World of Warcraft and Three for downloads)

I am clearly still on the Throttle routers, even if the throttle isn't as bad the hardware clearly is. (I'd be if they ran /sbin/top they'd see its maxed out and dropping TCP connections if they look in /var/log/kern.msg)

^ Right now, haven't used even 1GB so far today! Before TrafficSense it was around 8Mbps at this time of night on a Friday!!!! (And had been for over 7 months since HPSA+ upgrade!)
[Networking] cirian75:
I gave up on WoW tonight :(

just to bad on the lag.
[Networking] newbintraining:
I used to play WoW and I'm sure the EU servers are based in France, so that would explain the extra latency. I used to get ~200-400ms ping on a 10meg cable line when I used to play, though that was a long time ago :)
[Networking] HarrowingLife:
Its over 3000ms here to Realm, that's worse than Satellite Internet's latency.

Cirian75, please login and report lag and then create a ticket to Blizzard informing them that Three UK have implemented a new traffic management system that destroys the ability to play WoW. I have done this, Blizzard's GM's can see very detailed info (Same kind of info Recount's Advanced Network Monitors show)

I was getting 56ms at most to my Realm before TrafficSense

Congratulations to Three UK for being the first ISP to destroy the ability to play World of Warcraft, the most populare Online Game in the World, and made by the richest game company in the world. (EA are nothing compared to Blizzard - Who ever thought Consoles where killing PC gaming thought wrong)
[Networking] newbintraining:
Welp, just went upstairs where I normally get better signal and speed and...
[Networking] HarrowingLife:
13:15 - 1080p YouTube Streaming Fine. No Latency Issues.

MTR is running today, to capture any route changes once TrafficSense shows it's head. (And also to capture the Latency issues I hope)

13:38 - So far I've only noticed a few dropped packets after leaving Three's Core Network and hitting Level3 for routing to London.

13:41 - Current Speed

15:24 - Speeds are still fine
[Networking] secretmsg:
Traffic Sense

Can anyone update,if traffic sense is still working,is anyone throttled? Just read on other forum,someone spoke to Three's CS and they say it was on trial which is stopped now.
[Networking] cirian75:
A trial !!!!!!!!!!!!!!

Doubt it was a trial, they've just realised its going to create a poop storm if the continued with it

I don't believe it is a trial and it's still there waiting to slap us in the face
[Networking] bigstu23:
I have a slightly different issue and wonder if someone can help. I just got a Samsung Galaxy S3 on the One Plan with Three. My colleague has exactly the same plan but with an HTC One S. both handsets supplied by 3 and network locked/branded.

His handset (at exactly the same location/same time) consistently shows 50% faster on speedtest than mine. We have swapped sims and I can confirm the result is exactly the same on both handsets regardless of sim-so it is definitely handset related.

I also own a dongle that is supposed to be capable up to 21meg but it gives the same results as my handset.

One last thing. I previously had the Galaxy S2 and the results were exactly as now. I wrongly assumed that the hardware upgrade might resolve but to no avail. Seems HTC is better in this respect!

I can't see any further tweaks I can play with in the standard settings so perhaps someone can help. Thanks in advance
[Networking] cirian75:
That would be hardware issue matey

Complain to three technical support.
[Networking] bigstu23:
I'm not sure if it is a fault with hardware. The fact that it happened with my S2 and also dongle make me think that perhaps something HTC use in their hardware/configuration is either superior or just 'tweaked' better. So, yes, a hardware issue but not fault??
[Networking] cirian75:
Make a thread in the one s section please

Will get much better results as there may not be many one s people on this thread
[Networking] newbintraining:
Well if TS is going to end I may be out of luck for getting my contract voided. I tried to push them on earlier today to get something out of them, but as my complaint was escalated they reckon I won't hear anything until Wednesday. How annoying :( Still, my complaint originated on Thursday and the email to the CEO yesterday, so I may have a leg to stand on. I really hope I can win a battle against a mobile company for the first time; Three is (ironically) the third phone network I have had major complaints with.
[Networking] drachers:
Another article, hardly worth the time as it's mostly copypasta from the t3 article everyone's seen already:

http://www.imediamonkey.com/2012/06/02/three-to-introduce-trafficsense-for-fairer-data-distribution/

I was hoping one of the heavy hitters like The Register would get hold of this but they didn't seem interested.
[Networking] newbintraining:
I also hoped some big news outlets would pick this up and brand three as misleading customers, could still happen.

This is weird, my data counter on my phone which was at 250MB sent, 10.5GB received for the past 2 and a bit days of usage has gone down to 8.5GB sent... :confused: The phone hasn't been off, the counter hasn't been reset and Three can't mess with it... I'm scared now.
[Networking] cirian75:
iPhone data counter?

I reset mine at 15.00 and take a screen shot before bed, so I have a record of my peak time usage.
[Networking] newbintraining:
Yeah iPhone, never had this happen to me before, 2GB just wiped off overnight. I am downloading some stuff from my dedicated server over 3G right now which is about 4GB and ironically due to the failure of Virgin Media's peering, it is faster than doing it on my 20mb fixed line :p

Even though I've used about 11GB in 2-3 days the guy on the phone kept stressing I wouldn't be effected by it, yet the guy on Thursday said "avoid downloading things like songs which could be for example 10 megabytes in the evening". I still haven't got a straight answer out of them over contract cancellation either. Submitted this to BBC watchdog as I saw the link in your sig :)
[Networking] cirian75:
yeah, the iPhone data counter is NOT to be trusted for long term records

15.00 reset, and a screen shot just before bed and email to your self is the way to go
[Networking] newbintraining:
Yeah, I'll start doing that while I wait for them to get back to me. I just hope they aren't going to turn around and go "Well, TS is not active now so you can shut up", I will go all medieval on them :D
[Networking] jonmorris:
The S3 supports DC-HSPA+ so because of the way it works, you could get double the speed if the site is upgraded. Three is upgrading its entire network but seem very cagey about what is getting done and when. You should have the same speed or higher than the One S (as I don't think this supports DC-HSPA+).

It's a shame because O2 is also rolling out DC-HSPA+ and is making a big deal of it. As a result, a lot of tech sites are claiming O2 got this first, and even claiming it to be almost 4G-speed (just as some US networks claim HSPA+ is 4G).