yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] TaintedByte:
Unfortunately we don't have a concise answer for this :(

Our device is the first one in which this is happening on (Google shutting it off this abruptly) and all the knowledge we had about this (clearing before flashing/resetting) came from other phones. I would personally hold off to be 100% sure.
[Sprint HTC EVO 4G LTE] V1ViD:
I didn't realize this thread existed and went on rooting without clearing wallet settings (because I was unable to open wallet anyways to clear because I got the "carrier/country not supported", I'm still getting the same error, so I'm under the assumption that nothing broke? :confused:
[Sprint HTC EVO 4G LTE] TaintedByte:
Technically it's impossible to know that until Wallet works again because it doesn't try to initialize the app (and therefore the secure element) until it gets past those checks. I do hope everything will be okay :)

For peace of mind, reports of this only have been found when people either flash a ROM or do a hard reset. If you just rooted, you should be okay.
[Sprint HTC EVO 4G LTE] V1ViD:
That makes me feel better then :P, I'll just hold out and wait, worst case scenario I still have 13 days to exchange the phone if anything went wrong. :good:
[Sprint HTC EVO 4G LTE] DZLRULZ:
Any reports of RUU without clearing wallet causing problems? I had given the htc_jewel build.prop trick another go with no success...reverted and rebooted which led to black screen and no boot. I wasn't HTC unlocked so no recovery options. Ended up having to RUU which solved it.

Still not sure what went wrong, never had a no boot situation before.

Sent from my Ev_O_nE using Forum Runner
[Sprint HTC EVO 4G LTE] LiquidSolstice:
Ok, I'm a bit worried but I want to know if I should be. I don't have the phone yet, I get it soon. I plan on going through root + S-OFF, if I choose to not even open Google Wallet at all, will that be the same as having cleared its settings?
[Sprint HTC EVO 4G LTE] rdeets:
Yes. No use = No worry.
[Sprint HTC EVO 4G LTE] TaintedByte:
This is answered on the OP...

It's quite frustrating to continuously see questions that have already been answered.
[Sprint HTC EVO 4G LTE] Shadnic:
I deeply apologize if this question has been asked, but I've not seen it specifically mentioned anywhere obvious.

I "have" used google wallet, or at least attempted to, before it stopped working on our phones entirely. However, now I obviously cannot go back into the app and clear my settings.

I am rooted but not unlocked. How can I clear my GW settings at this point to safely unlock? Will simply uninstalling it be enough (is that even possible for that app?). If I use S-OFF instead of htc unlock, will that protect gw from breaking? Does installing a custom recovery affect it? If I could get TWRP up and running I could flash that new wallet fix.
[Sprint HTC EVO 4G LTE] TaintedByte:
People have been having that problem too, I don't think they were able to clear it without flashing the fix you're talking about. S-OFF SHOULDN'T mess you up UNLESS something goes wrong with S-OFF that causes you to have to wipe. Installing recovery is also okay since that doesn't mess with the system/data partition. If you're confident S-OFF will not fail then you should be 100% okay to proceed.

Good luck friend :D
[Sprint HTC EVO 4G LTE] LiquidSolstice:
Yes, yes, I know you're frustrated and normally I'd be on your side, but seeing as there are people who have not only managed to flash new ROMs without wiping Wallet and still have it, there are also people who are "unbricking" by flashing OMJ's mod, I'd say the OP's info may not be as rock-solid correct as we all assume.

Personally, I'm not entirely sure that this "wipe before flash or else" OP is correct. You should have someone who doesn't give a damn about NFC attempt to do it, see if they can still use it, and if not, try to flash OMJ's zip.
[Sprint HTC EVO 4G LTE] TaintedByte:
In the post you were asking if not using the app warranted clearing the settings. It was answered in the OP. You never mentioned flashing any Wallet specific zips.

As for your point, indeed if someone doesn't care bout the secure element (NFC itself will not be bricked) they are more than welcomed to try it. The ambiguity of this issue regarding our specific device is high as opposed to other devices that have had SE problems, but this might be because we got our devices and this thread was made with enough anticipation to prevent this being an issue with our phones.

Even so, we have had people that got a secure element brick because they didn't clear settings as well as other who didn't have a problem with not clearing its settings. The only thing we know for sure is that clearing settings before flashing a ROM or hard resetting can definitely prevent the bricking of the secure element. Furthermore, no fix to date on any device was found but that's not to say one cannot exist, maybe the zip you are referring to might resolve the problem.
[Sprint HTC EVO 4G LTE] SwaggaSnatcha:
So should wallet be cleared for nand backups and restores?
[Sprint HTC EVO 4G LTE] sonarchist:
I did. Had to go to the store for a trouble ticket so had to revert to stock; & yes I cleared the account altogether.afterwards I re-activated wallet w/ a new pin & it's been working fine: my balance was right back where I had left it.

Better safe than sorry. Surely wouldn't hurt to clear account for nand restores (my backup didn't seem to affect it tho.)
[Sprint HTC EVO 4G LTE] DZLRULZ:
Update: After RUU I used the patched APK method to fix GW. All is working now. I also tried Fresh 5.1.1 ROM with patched APK right after lazy panda s-off and it works for prepaid but can't get citi mastercard to work. Cleared wallet before s-off and Fresh ROM of course.
[Sprint HTC EVO 4G LTE] MikeyMike01:
While completely stock, I've opened Wallet, set it up, and then I reset it in the Settings. It's now back to the Welcome screen when I open Wallet.

I don't plan on using Wallet, so if I never open Wallet again, will I be okay? Is that what you mean by this:

Just want to make sure.

Sent from my Galaxy Nexus
[Sprint HTC EVO 4G LTE] StormMcCloud:
Yep you will be fine. Having the settings ceared to where you get the welcome screen when you open it means it is just like it would be fresh out of the box. So no worries.
[Sprint HTC EVO 4G LTE] riceatusc:
well my secure element is not responding. how should I go about getting a new phone? guess I should ruu to stock and take it in to the sprint store?
[Sprint HTC EVO 4G LTE] TaintedByte:
Yeah, if you have any sort of insurance they'll take care of it because it's a software issue. Sorry to hear this :(
[Sprint HTC EVO 4G LTE] LiquidSolstice:
*Some* people have claimed to have had success flashing OMJ's Google Wallet zip in the Development forum. I don't want to give you hope, but it can't hurt to try it.
[Sprint HTC EVO 4G LTE] gfullwr70:
Is it borked

How will i know if its broke? I dirty flashed only wiping cashe and dalvik I'm not getting any errors but i tried to use it today and it didn't work. didn't think to see why, was in a hurry and just paid cash.

Just tried it at the BP it still works.
[Sprint HTC EVO 4G LTE] aovoian:
google wallet reset

How do you clear google wallet if you always get unsupported error message? Do I need to reset if. I always get unsupported error message?
[Sprint HTC EVO 4G LTE] ticklemepinks:
please read! u only get it cuz ur rooted! it still works
[Sprint HTC EVO 4G LTE] bertimus2002:
I'm not rooted and I am receiving the unsupported error. I just don't want to root if I can't verify that my setting are cleared for preventing the secure element from getting bricked.
[Sprint HTC EVO 4G LTE] riceatusc:
good news is that a new phone has been ordered! going to root it the moment I get it! then meanrom and working wallet!
[Sprint HTC EVO 4G LTE] ticklemepinks:
there is no clear way to prevent bricking... in my case, gw wouldnt start and when i tried to clear the settings, got stuck on 99% so i couldnt clear it, so i said eff it and flashed a rom, tried changing the build prop later on like 3 weeks later and it worked, so then flashed the gw that had no devivce check and that worked too. so basically u have to take a chance
[Sprint HTC EVO 4G LTE] Miamicane99:
At this point, when I try to open Google Wallet it just gives me the message saying it's unsupported for my device and my only option is to click "ok" which closes the app. This means I can't go in and clear the settings. Does that mean if I flash a new rom I'll bring the NFC chip or did the update to the app clear the settings? Sorry if this has been answered. I didn't see it anywhere.
[Sprint HTC EVO 4G LTE] SophiaB:
Pleh! My GW is bricked too... I had no idea when I was playing around with ROMs and tried Google Wallet that it needed to be reset... until I read this thread. I have a Galaxy Nexus. There is no way I can swap my phone, I bought it oversees and I live in Canada. They are not going to listen to any pleas concerning Wallet, that's for sure... and I am not too worried about it as I have given up all hope that Canadians will ever have GW at all.

I have a question though: what exactly did that brick Do to my phone? Is it a hardware brick (permanently fried component) or a software brick (potentially reversible) that only effects Google Wallet itself?

The reason I ask is because Rogers is talking to Canadian banks to set up their own version of wallet. It would be heartbreaking if because of one action, that would be permanently borked for me. Can't believe the stupidity of it all... especially since I have a Nexus was was MADE to experiment with.
[Sprint HTC EVO 4G LTE] gmtom1:
Ok, so I rooted using the zedomax method, (S-on, tampered flag in bootloader) and I can't seem to install yesterday's OTA to fix GW. From what I've read, it would seem that my only solution for now is to RUU back to stock, but since I can't get into GW to clear settings, I'm running the risk that the RUU will brick my secure element, right?

If I was to go this route, has anyone been successful in getting Sprint to swap the phone after, without insurance?
[Sprint HTC EVO 4G LTE] kiwiBeans:
Wait a second - you have a Galaxy Nexus? I thought this problem (this thread) was specific to the EVO LTE. Am I mistaken?

I have a G Nex, from the Play Store, and I set up Google Wallet on it. I then flashed the Jelly Bean I/O pre-official release, and ran it for days. Yesterday, I updated/flashed to the OTA rooted JB, and my wallet is still fine. This is the first I've heard GW to be bricked on the Gnex, and again, I'm surprised because I thought it was an EVO LTE problem.

edit: ok, after some googling I see it did, indeed, affect G Nexii too. Wow, am I lucky - I frantically started up my GW to make sure it was still working and it opens up fine. Dang.
[Sprint HTC EVO 4G LTE] IRBanite:
I would like to know this too, please. -thanks
[Sprint HTC EVO 4G LTE] TaintedByte:
Yeah it affects all the newer phones that have an NFC chip and Wallet capabilities. It doesn't brick NFC but it bricks the secure element. All this can be found on the OP :P
[Sprint HTC EVO 4G LTE] pwr2wh8:
I was in your exact same situation as I wanted to ensure my NFC was clear prior to flashing meanROM 1.4. I made an attempt to speak with Google, but they could not provide a clear solution. As an alternative, I attempted the fix via changing the build.prop and it I was able to gain access to reset Goggle Wallet/NFC.

Here's the thread that I followed: http://xdaforums.com/showthread.php?t=1699269

In short, I changed the following:

ro.product.model=EVO to ro.product.model=GT-I9300

ro.product.model=htc_jewel to ro.product.model=GT-I9300

ro.product.device=jewel to ro.product.device=GT-I9300
[Sprint HTC EVO 4G LTE] kiwiBeans:
Haha - reading skills, FTW. Honestly, I kept hearing about this issue, and then the general issue with the LTE EVO's Wallet not working because of something else, and chalked it all up to the problems being specific to the LTE. I was lucky I didn't bork my element in the first few days I had the Nexus. I DID make Nandroid backups before each flash, etc, though, so I may have been able to go back and perform the reset, anyway. Still, this whole thing is a bit disconcerting.
[Sprint HTC EVO 4G LTE] ehong:
Use nandroid backup to restore and fix your wallet

I had nandoid back up so I just restored my old MeanROM and that allows me back to the wallet to reset my wallet setting. I also tried the latest meanrom 1.4 that has the latest HTC base and forgot to clear my wallet setting but that did not brick the wallet. Maybe the new HTC update fixed the bricking problem. My only problem right now is that my prepaid card add failed with Money Network (It succeeded once between ROMs). My experience was that the Money Network automatic clear that error after a week. So I may have to retried adding prepaid card later.
[Sprint HTC EVO 4G LTE] bartcrusades:
Is there some way to force the secure element error? I'm testing something and I need to know. Thanks in advance!
[Sprint HTC EVO 4G LTE] TaintedByte:
Considering the fact that we don't know what even causes it to brick on a flash/hard reset, no. But obviously I would just keep flashing / hard resetting the phone time and time again. If you don't mind me asking, what are you thinking about?
[Sprint HTC EVO 4G LTE] fredox19:
I did this but it get stuck in activating. Anyone know why?

never mind I uninstalled, restart and installed again. currently resetting GW. yes!
[Sprint HTC EVO 4G LTE] SophiaB:
Yes I knew I have the "wrong" model to be posting here, but as you found out it can happen to the Gnex. Glad yours is still okay, do be careful though :highfive:
[Sprint HTC EVO 4G LTE] jasondarr:
Upgrading Mean Rom

I just did an upgrade of mean rom from .1.5 to 1.6 I believe and it did not brick my google wallet. Just an FYI.
[Sprint HTC EVO 4G LTE] kbrn:
Yesterday I forgot to reset G-Wallet settings before flashing Mean Rom v1.7

I was running v1.5 and I used superwipe before installing V.1.7

After doing it I was like OH CRAP!!!

But after rebooting first thing I did was setup G-Wallet and went to CVS for cigarettes and YES!!! oh YES!!! lol it was still working.

:D
[Sprint HTC EVO 4G LTE] TaintedByte:
Yes it seems to be very peculiar as to why it happens. Glad to hear yours was all good though! I know some ROM devs are including a warning on their threads, which is awesome. I just wish there was a more obvious way of remembering to wipe xD when I first got my phone and tried Wallet I even almost forgot to clear settings and I was the one to post about this :o:silly:
[Sprint HTC EVO 4G LTE] suicidal acorn:
not always

a couple of times now i have flashed a new rom and forgotten to clear my wallet settings and i boot up to the new rom and set up walled just fine. this has happened at least twice now. am i just lucky or does this happen for you guys, too?
[Sprint HTC EVO 4G LTE] astarbllr:
So just like that other guy with the gnex, I too stumbled onto this thread (gsiii owner here) but I just wanted Ted to chime in and say that I too forgot to reset after a rom flash and it still works, I think. Well I'm able to load the app, and after activating NFC it activates my Google prepaid just fine. I'm guessing that means it works? Or will an error only pop up once I attempt to make a purchase.?
[Sprint HTC EVO 4G LTE] suicidal acorn:
exact same

thats the exact same as i get. i have not tried to make a purchase because i have not bought anything from anywhere that has nfc recently. but im pretty sure that if the secure element was bricked it would say something like "secure element not responding." so im pretty sure that means it still works. i always try to clear it, but i forget often because i am running meanrom and there are so many updates i am flashing almost daily. and every now and then i never fail to forget to clear wallet. i think i am just going to clear it and not use it until we figure out what exactly causes the secure element to brick because now it seems, and correct me if im wrong, almost random, just associated with flashing before resetting wallet.
[Sprint HTC EVO 4G LTE] StormMcCloud:
As long as it let you into Google Wallet and allowed you to activate the Google prepaid card you should be fine. Just find somewhere and try it out. I had something similar happen to mine. I was getting the "Not supported on your device/country" error that most people were getting. I said f' it and flashed a new rom then reverted to my backup because I didn't like the rom. Once google wallet fixed itself I was able to activate it and make a purchase.

TLDR- You should be fine.
[Sprint HTC EVO 4G LTE] kusanagi-sama:
I have MeanROM running, and I've flashed three times (1.6 -> 1.9 -> 1.91) and I only cleared the wallet to be safe before I flashed from stock to MeanROM. SInce you can dirty flash MeanROM (since only certain files are updated), I haven't been resetting the wallet. It seems to work every time I go to it. Pin and all. Still need to go somewhere to test it.
[Sprint HTC EVO 4G LTE] twe90kid:
FAWK! Forgot to reset Wallet before flashing! FML
[Sprint HTC EVO 4G LTE] InTheRough:
Remove Citi card before reset

Found out that a reset is not enough for those who have added the Citi Mastercard. You have to select the Citi card in GW, then remove it from your account, then reset. It will then add back in when you setup GW again. If you don't, you have to call CitiBank.
[Sprint HTC EVO 4G LTE] RHall1340:
I've been 'dirty flashing' with MeanROM was well and dont' see to be having any issues with Wallet. Not sure if anyone has really figured out yet when exactly you need to clear and when you don't.
[Sprint HTC EVO 4G LTE] Toast95135:
How are you supposed to clear the settings if you can't get into the app? I used to be able to get into Wallet and tried a bunch of times to add the pre-paid card. It never worked, but now it just tells me it's not supported or available on my device blah blah and kicks me back to the home screen.

I'm considering just taking the OTA, I want to root and s-off but its kind of confusing and I don't feel like dealing with it.
[Sprint HTC EVO 4G LTE] LiquidSolstice:
This might be changing in the near future; Google Wallet will now store this stuff in the cloud rather than on the secure element:

http://www.engadget.com/2012/08/01/google-wallet-moves-to-the-cloud-opens-up-to-all-credit-and-deb/

Also, you can now supposedly add ANY card.
[Sprint HTC EVO 4G LTE] blckz28:
So now that cards are stored in the cloud is the secure element even used anymore? Is it still suggested to clear the wallet settings before flashing?
[Sprint HTC EVO 4G LTE] KBone25:
Hmmm... I wonder if that is actually MORE secure being on the cloud rather than on the actual phone.:confused:

I bet it is, with being able to remotely have them lock it down if lost/stolen.
[Sprint HTC EVO 4G LTE] RHall1340:
Its my understanding the secure element is still used. Its used with a virtual card that Google assigns to you, then they turn around and charge your actual card. So yes, its still needed and Google does say it in their press releases for the new version as well.
[Sprint HTC EVO 4G LTE] bog3nator:
i actually forgot to wipe my settings the other day. and i super wiped and then installed viper4g and my wallet still works. i guess i got lucky
[Sprint HTC EVO 4G LTE] TaintedByte:
Oh that would be awesome! I wonder if this will support previous devices with an existing secure element or if it will exclusive to new phones without it. Either way, it would be nice to get an actual confirmation from Google whether this is already live, will be live or if it will only work for new devices.

I'm glad they came up with a solution to a problem I'm sure they got a lot of complaints about. It's one thing to have to reset your phone or something for an app breaking it, it's another altogether to have to get your entire phone physically replaced.
[Sprint HTC EVO 4G LTE] sullytrny:
http://www.google.com/wallet/get.html

Only 7 phones

.215 radio - SimplexROM - Daily Driver - XT912 - tethered
[Sprint HTC EVO 4G LTE] SophiaB:
Good news! Hope they'll finally release it to the rest of the world then.

Sent from my Galaxy Nexus
[Sprint HTC EVO 4G LTE] Pcsrule:
That's because you didn't clear data/factory reset. If the Google Wallet app data isn't cleared, there's no need to reset. If you wipe data, then you're going to run into problems.
[Sprint HTC EVO 4G LTE] Semantics:
I have factory reset my phone at minimum six times, changing ROM's and not once have I cleared the Google Wallet settings, and I've never had an issue with my NFC or the wallet app. I did get the unsupported network or device error once, but I downloaded the hacked apk, and I haven't had an issue.
[Sprint HTC EVO 4G LTE] LiquidSolstice:
I think with the latest update, this isn't necessary anymore.
[Sprint HTC EVO 4G LTE] TaintedByte:
Yeah, perhaps. The thing is we won't know until we either hear it from Google or HTC or someone bricks their secure element by not doing this. It's a though spot tbh :eek:
[Sprint HTC EVO 4G LTE] bakuub:
I'm just trying to get an understanding of what I can do about google wallet after having read the last few pages.

I have HTC EVO 4G LTE

Software version 1.13.651.1 710RD

I am NOT rooted but want to root in the near future.

I have setup my Google Wallet account but am not currently able to access it with the "Not yet available for your device or mobile network error"

Would anyone be able to tell me the path to be able to get GW running and still be able to root the phone? Thanks much in advance.
[Sprint HTC EVO 4G LTE] InTheRough:
Update it from the store?
[Sprint HTC EVO 4G LTE] Game619:
thanks, very important to kno whenever flashing any rom
[Sprint HTC EVO 4G LTE] bakuub:
It was updated from google play store but still giving me the error. If I am reading these recent post, it seems that the security element isn't as much of an issue anymore or am I reading that wrong?
[Sprint HTC EVO 4G LTE] DZLRULZ:
Careful dude..hate to take a chance. I tried recently going back to stock app and updating via market. No go. If I were you I would run the apk from this thread:

http://xdaforums.com/showthread.php?t=1744403

I have been using it for a while and it works great.

Edit: I mean to say to do this if you had working wallet..accessed your secure element by activating it on the phone not just online elsewhere. This would get you in so you can clear it. Hope it helps!

Sent from my Ev_O_nE using Forum Runner
[Sprint HTC EVO 4G LTE] bakuub:
Thanks, this worked.
[Sprint HTC EVO 4G LTE] DZLRULZ:
There's a new modified version which I just installed from that same thread. It's the latest market version which can use visa also. Fyi...

Sent from my Ev_O_nE using Forum Runner
[Sprint HTC EVO 4G LTE] josh030181:
I also have factory reset and flashed roms without resetting Google wallet since its been working after the latest update and still works, not that i didn't want to reset it just kept forgetting
[Sprint HTC EVO 4G LTE] curlyrunner:
Still can't reset Google Wallet

I am one of those people who got the Evo LTE when it first came out, tried to use Google Wallet and then got locked out of the app. From what I've read in order to keep the secure element from being bricked, I need to clear the settings from within the app. I read an article that showed me how to change the build.prob to have the .model and .device variables to have "GT-I9300". I rooted and made the changes but Google Wallet still says that it is not available for my device. I cleared the app settings from outside the app and tried uninstalling updates... but neither of those worked. Is there another way around this issue? All I want to do is clear the settings from within the app so that I won't brick the secure element when I flash a custom rom. Thank you in advance for your help.
[Sprint HTC EVO 4G LTE] ticklemepinks:
put ur build prop back to stock, gw is fixed now
[Sprint HTC EVO 4G LTE] gregg23:
I flash every new version of MeanRom and never wipe Google Wallet and works fine for me.
[Sprint HTC EVO 4G LTE] zenEd:
Thanks for taking the time to post this.
[Sprint HTC EVO 4G LTE] crazyjoezx:
same here...always forget to clear the setting when updating Meanrom and so far it still works for me...