yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] Ph33zy:
Thanks. I did find it. I do have one more question (sorry if it's been asked). Will I lose my $10 GW credit if I reset and clear and data? I haven't spent any of it yet and was looking to unlock and mess with viper's custom ROM.
[Sprint HTC EVO 4G LTE] TaintedByte:
No offense taken friend :D I do hope I'm wrong and maybe the issue is fixed with our devices but seeing as the One X has the same problem and since our phone is pretty much a clone with some upgrades, I figured it was definitely worth posting.

That and the fact that we have had some people already confirm this happened to their phone, unfortunately. I'm going to stay away from using Wallet or flashing ROMs (probably second one, since I want to wait for S-OFF) until we get more confirmations.
[Sprint HTC EVO 4G LTE] 94tbird:
ive had the same experience as you. i posted mine a few posts back
[Sprint HTC EVO 4G LTE] benthe1:
This seems to be the best response so far. Seems, as though, as long as you don't grant Google Wallet access to SU privileges it should be okay. So really there should be two precautions, reset before flashing, and never grant it SU permissions.
[Sprint HTC EVO 4G LTE] 94tbird:
I actually granted Wallet SU permissions the first time i ever set it up after rooting, before i found this thread. I revoked it later, and havent given it su since, but ive reflashed 4 times so far and never cleared the wallet app data and no issues yet.
[Sprint HTC EVO 4G LTE] TaintedByte:
I will add that to the FAQ, however granting root permissions should not have any effect on bricking the secure element. Either way, it is a good practice to only allow root to things you know/intended to in the first place.
[Sprint HTC EVO 4G LTE] sgt. slaughter:
wait so you trying to do the reset process is what borked your wallet?......

While there have been many that have set it up and NOT cleared wallet and been fine.....That alone adds some confusion in this whole thing...

Need more info and testing and borked wallets to confirm anything really in stone here now...

...someone with a borked wallet could try what phandroid suggested btw to see if that fixes it....you'd need a full backup of when wallet was fully working last, and then do the following: http://www.gottabemobile.com/2012/0...bricking-google-wallet-nfc-on-select-devices/
[Sprint HTC EVO 4G LTE] regulator207:
I didnt grant wallet SU privileges but still have warning message about using rooted rom.
[Sprint HTC EVO 4G LTE] iknowsquat:
I'm no Wallet pro but you shouldn't lose anything. I factory reset a few times (before I knew better) and I still have my $10.

I haven't gotten Wallet to work yet but I'm not seeing the secure element error. I think I just need to try a different vendor.
[Sprint HTC EVO 4G LTE] gpz1100:
At this point, i'm more than confident that the clearing wallet function is what did it in. That's why I asked how long the clearing process took for those that were able to do so successfully.

Other than imaging the phone, nothing should take more than a min or two to complete IMO.

I've gone ahead and exchanged the phone, and will not touch google wallet on the new one until there is definitive information on how to recover if it breaks.

Is the phandroid fix you're referring to the one that you edit a build.prop file (or some other file, I can't recall the exact name), and change the device mfg and model to something else? I didn't see a link in your link to their instructions.
[Sprint HTC EVO 4G LTE] sgt. slaughter:
no its what i had quoted there. it wasnt the lil trick that one person was testing...
[Sprint HTC EVO 4G LTE] twist:
I had just played with google wallet for the first time last night and in anticipation of flashing 1.2 of viper when I get home I went ahead and cleared my google wallet settings. After it was complete it took me back to initializing google wallet, then it force closed on me, I launched it again it seemed to work and I am at the get started or learn more screen. I just wanted to make sure if I am back at that prompt I am clean to flash a rom?

Thanks!
[Sprint HTC EVO 4G LTE] corcgaigh:
I posted before on this matter. My GW has worked for me after root,HTC dev and flashing viper Rom. I never reset it ever, just denied it SU. Afyet flashing the tom I had the unsupported device message but it still functioned. A couple of minutes ago I flashed viper 1.2 (full wipe) and once again I forgot to reset. Funny thing is I set up wallet again and its fine the unsupported device message is even gone. Basically I done nothing except deny SU and all is good
[Sprint HTC EVO 4G LTE] IRBanite:
I'm a bit confused on when you get the Secure Element message. I've read this whole thread but can't figure it out. Do you get the message when you try to use it or when you open up GW? I'm rooted and at the top it says Unsuppported device.

I haven't tried to use it yet so that is why I was wondering when the Secure Element message shows up.

TIA
[Sprint HTC EVO 4G LTE] TaintedByte:
I'll repeat this again:

The unsupported error has NOTHING to do with the secure element one. Zero. Zip. Nada. It does not affect anything, Wallet WILL work, ignore it. Read the whole OP please.

It will pop up when you launch Wallet and if the secure element is bricked, after Googling I came up with this picture:

Here is the source of the image along with more information regarding the secure element error. If you get it, your device will not function:

http://pocketnow.com/android/secure-element-not-responding-in-google-wallet

I will re-iterate this one more time and ignore these posts from now on:

Unsupported device has NO effect on Wallet, it is a complete different error and wallet WILL work with no problem.

Some people claim they can flash over new ROMs with no bricked secure element and while this is great news, we have no confirmation that the secure element bug is fixed with our phone, since other people have had this error.

The only known way to prevent this is to clear the settings prior to a flash as stated in the OP. This is backed up by threads and users of both the One X and (some) Nexus devices.
[Sprint HTC EVO 4G LTE] onelovekir:
we almost need to get a petition of some sort going to the Google Wallet team so that they can fix this problem as it is not our faults but Google's. They could provide the fix for each "registered" individual with a sort of "unlock" key specific to that phone or something and in that case can be passed down to whoever buys the phone later. it just seems like a waste and i feel sorry for all the refurbed phones and the phones that get sold used cuz then those phones are pretty much feature disabled.

either that or Google can provide a fix to eliminate the problem all together and avoid this hassle. all cards and accounts nowadays provide fraud protection so if they are that concerned about it, they will let the banks handle that.
[Sprint HTC EVO 4G LTE] wlpywd:
after the way google got slammed for "security issues" there's no way they'll fox this for "developers" they'll say, if you are a developer, don't use your test phones for payments and credit card information! if you are a consumer, don't be rooting your phones, it can mess up system files and mess with your performance in ways that aren't google or your carrier's fault! and they can't "officially" be catering to modders over carriers or else they'll switch to promoting win phones. they (carriers)don't care, they like Android phones are cheaper to get, but if data use is higher without higher revenues, they'll just move on. everyone knows 80% of those that root do it to get free tethering, freedom to use your data as you see fit. well they want to charge for that, they got mobile data removed from net neutrality rules, and if google started trading security guarantees for rooted users, they'd have a carrier revolt on their hands. not to mention if you just had to call for a key from the line or phone you using, mastercard would drop support from wallet, don't you think? because then anyone with a used, refurbished, or stolen phone could unlock your wallet info after a wipe with a call for the keys. especially when, as rooters or developers, its easy enough to remember just clear your wallet info, data, etc before flashing a new rom. as someone who will be replacing my rom once s-off is established, and as someone who has lost and had stolen about half of all phones I've ever had, I'm glad for the wallet lock more than I'm worried about forgetting to clear data before a rom. are we even for sure its wallet and not an htc function yet anyway?
[Sprint HTC EVO 4G LTE] Westfire:
While I agree for the most part, standard practice for carrier tech support is to hard reset a phone if/when consumers run into software issues. That in itself may cause a secure element issue. In those situations it doesn't seem cost efficient for carriers to be replacing phones left and right because of something Google programmed. I am not an expert on who pays who regarding specific situations but I believe Google should create a way around this issue if not for developers than for everyday consumers and carriers.
[Sprint HTC EVO 4G LTE] onelovekir:
well yeah that is basically what i was getting at, not so much from a rooting standpoint but from a consumer standpoint, because lets face it, without the consumer they wouldn't be a company. and i really didn't mean that by passing along a "key" that it would allow access to your personal info but a key that could possibly be stored on the phone that would allow you to reset the secure element in the event that it could not respond.

or better yet, they just need to fix it within the app itself, period.
[Sprint HTC EVO 4G LTE] durandetto:
It would be nice just to know what a actually is bricking the secure element there are so many different reports that you can't be sure you won't brick it. I personally cleared the settings twice and set up wallet after to wipes with no error message then I wiped and flashed a new Rom yesterday without clearing the settings and still have no error message.

Edit: I should also note that I am only using the free $10 credit with the google prepaid card and haven't actually used it for a purchase yet, but I have not received any error messages.
[Sprint HTC EVO 4G LTE] 94tbird:
exactly, same here. i have set up google wallet when i first booted my phone. I used it once. i then flashed Rooted RUU's and Vipers roms and have never one cleared the wallet app. I still have NO ERROR messages and used it as late as this morning for some candy. It almost seems coincidence that it borks when people flash. like soemthing in the flash or recovery borks it, not whether or not you clear the app data.

I still stand by that this is being blown out of proportion liek the 5-10 people who lost batteries or phones when SBC came out.
[Sprint HTC EVO 4G LTE] Traceamount:
I also reset to factory, and forgot to clear the settings as I had read -

when I was going through the settings, it did do a software update for

Wallet (idk if that matters), then let me go on about enterting my

info and opening it with no problem/message
[Sprint HTC EVO 4G LTE] AssassinsLament:
There is a saying "Better safe, than sorry."

If you feel safe and are willing to take the risk, then disregard this sticky. Just don't go complaining if anything does happen.
[Sprint HTC EVO 4G LTE] doeiqts:
I'm using a Verizon Galaxy Nexus and just got the 4.0.4 update. I wasn't sure if this would reset my phone or not, so to be careful, I went into the Google Wallet app and reset the app to make sure I didn't brick it. After I did this it said it completed and refreshed the Google Wallet app. It said it was initializing the wallet app and then gave me the message that it bricked the secure element.

So in trying to prevent this from happening, I actually made it happen. -_-;

Phone is stock and unrooted, but manually installed Google Wallet. Thoughts on what went wrong? Guess I'll have to get the phone replaced.
[Sprint HTC EVO 4G LTE] assumption:
Just call google! Like the message says! Since your phone is stock and everything is legit, you SHOULD NOT even run into this problem!! I'm kinda mad that it would even happen to a stock phone.

Maybe Google Wallet on the Galaxy SIII's work slightly differently than the EVO's???

I dunno..., maybe someone in the Galaxy forums would know!
[Sprint HTC EVO 4G LTE] ckoadiyn:
Gs3 doesnt have google wallet they got in bed with visa

Scratch that sprint version Does I guess but I swear they didn't say that at the press conference
[Sprint HTC EVO 4G LTE] durandetto:
Someone needs to start a poll on who actually bricked their secure element and the circumstances that led up the fatal moment.
[Sprint HTC EVO 4G LTE] doeiqts:
Yeah, I'm on the line with Samsung Level 3 support right now. We'll see where this goes.

Mainly wanted to let people know that even if you just reset your Google Wallet, it can still brick your Secure Element.

Even worse, note that I ONLY reset Google Wallet. I hadn't even done the factory reset yet and it still bricked it. So even just reseting Google Wallet can be a problem.
[Sprint HTC EVO 4G LTE] jdphilly:
You said Samsung did you mean HTC
[Sprint HTC EVO 4G LTE] doeiqts:
For Samsung Galaxy Nexus from Verizon? No, meant Samsung.
[Sprint HTC EVO 4G LTE] Adam1422:
Question...

I never activated my google wallet feature. I rooted my phone and flashed viper 1.2.1 and after that I am trying to set up my google wallet and its just hanging. I clicked on the google card and its says the following:

Adding card...

verifying your account with Money Network

Any help would be much appreciated!

EDIT: I called google wallet support on the phone and they said that its a known issue that the engineers are working on. The lady said that for some reason they are having problems with the EVO 4G lte and syncing with their severs. This is why my account was just sitting at the Adding card... screen. Below is the email they sent me.

Hi Adam,

Thank you for getting in touch with our team. We're aware that Google

Wallet payment cards are unavailable and our engineering team is working

hard to make sure Google Wallet is working as intended. We will be sure to

let you know when full functionality has resumed.

Thank you in advance for your patience and understanding.

Sincerely,

Ruth

The Google Wallet Team

So now its the waiting game i guess...
[Sprint HTC EVO 4G LTE] rickyb316:
Im on Chameleon rom..i wanted to check out Viper's rom it says unsupported device..but also theres a lock over the settings..everytime it asks for pin doesn't bring me to the settings screen. I wanted to reset before testing out a new rom. How can I workaround to the settings screen? Thanks guys
[Sprint HTC EVO 4G LTE] twist:
Go back to the main page, then go to setting and reset.
[Sprint HTC EVO 4G LTE] rickyb316:
doesn't seem to work. My main screen shows payment/rewards/offers/transactions. when i try going back it just exits the app

---------- Post added at 07:55 PM ---------- Previous post was at 07:48 PM ----------

could it be because It still shows unsupported device I'm not able to go to settings? I'm still new to this and want to try out a different rom and don't want to brick GW. Thanks guys.
[Sprint HTC EVO 4G LTE] doeiqts:
On that main screen press the menu button. Settings is in there.
[Sprint HTC EVO 4G LTE] NORCALkID:
i check through this thread and didnt see anything on this. I just got off the phone with Money Network Direct and they said that google is having issues handling the prepaid card for the evo 4g lte they also mentioned that it was on accounts trying to activate them this weekend.

found this number in the nexus thread if any one needs it:

Money Network Direct Number - 855-896-0693

edit: im an idiot found a thread here where it explains similar

http://xdaforums.com/showthread.php?t=1689898&page=2
[Sprint HTC EVO 4G LTE] alexwick:
Alright I took some time to read through complete thread.... I am understanding this right..... If I NEVER setup Google wallet..... I have nothing to worry about.... Is that correct, but since I wanna look into rooting and custom roms.... I understand that I can reset my settings..... I just clicked once in the wallet lovo, and buy did not enter any info and just exited out..... I should be safe.... Right?
[Sprint HTC EVO 4G LTE] njfoses:
Honestly at this point i dont think anybody knows anything with 100% certainty. Im in the same boat as you. Im not touching wallet until this all gets figured out. While not 100% foolproof it sure seems like the safest method.
[Sprint HTC EVO 4G LTE] butterbuns:
i am wondering this too.. i just picked up a replacement evo this evening and i want to root it but im kinda nervous i dont want to mess wallet up at all.. i have no not even set up wallet or anything like that but i still dont know if i should root it or not.. so im kinda hanging back till i hear something..
[Sprint HTC EVO 4G LTE] rickyb316:
when I first updated wallet previous to rooting..i remember menu being in the top right. I only have the lock button now in that same corner..what am i missing? :confused:
[Sprint HTC EVO 4G LTE] gpz1100:
Google rolled out an update to wallet tonight. Still doesn't fix the money network issue, but may help some of you even get the program running. Update available via market.
[Sprint HTC EVO 4G LTE] durandetto:
Well I finally got to try gw and it worked. Such a relief after not clearing settings before flashing the last version of viper ROM. I never got the secure element error. Problem is I'm afraid to switch ROMs again because seems like almost anything can brick the damn thing.
[Sprint HTC EVO 4G LTE] gpz1100:
^^Did you get your $10?
[Sprint HTC EVO 4G LTE] TaintedByte:
Yes you should be completely okay. Since Wallet is the only app that can access the secure element at the moment and Wallet REQUIRES a Google account associated with it then you should be fine as long as you don't set one up. If you already set one up just go to the main menu (where you see payment methods, offers, transactions etc.) hit menu and reset Google Wallet. When you do that, Wallet will go right back to stock.

I just activated mine and de-activated to test it. Worked flawlessly. Just make sure to not interrupt or power down your phone while it's resetting the info. Also, for more peace of mind, you can just uninstall Wallet after it's completely de-activated.
[Sprint HTC EVO 4G LTE] dixonwa:
Opened Google Wallet before rooting added all my info then rooted. Just tried clearing my setting and now it’s stuck at 100% "Removing Payment Cards" and has been there for 15 mins.
[Sprint HTC EVO 4G LTE] corporate.joe:
Got my new Google play galaxy nexus yesterday and borked wallet without flashing just by signing in to wallet and then resetting it. Hasn't worked since. Secure element not responding...

Didn't even have to flash to screw it up disappointed...

Joe-
[Sprint HTC EVO 4G LTE] durandetto:
Yeah and I used it all, not sure how much I will a actually use it until I can link my debit card to it. Not sure I'll miss it much, it's cool, but I'd rather be able to just flash ROMs and not worry about it.
[Sprint HTC EVO 4G LTE] SilverZero:
So if I have my new LTE already set up with my $10 promo balance and I have already set up a Google prepaid card, will I lose the balance if I remove that card? I don't have a settings option in my menu, I'm assuming because it is set to default to the card.
[Sprint HTC EVO 4G LTE] frieked:
Your balance is tied to your google account. You can reset wallet and it will still come back to the amount you had left on the card.
[Sprint HTC EVO 4G LTE] WiFi_N:
Does this matter at all if I never use it?
[Sprint HTC EVO 4G LTE] ckoadiyn:
Nope
[Sprint HTC EVO 4G LTE] mista_k:
I had to hard reset my phone because I was having a 3G Data problem. I wish the dude at Sprint told me this. While I'm not getting a secure element locked message, everytime i try to set it up again it says "Initalizing" and then after the last update it gets stuck at the "activating account" screen. I already set it up and used it before the hard reset but now it won't re-setup. Any help?
[Sprint HTC EVO 4G LTE] njfoses:
The service is blocked right now for the evo lte by Google. They are working on a fix.
[Sprint HTC EVO 4G LTE] kmagn13:
There is a work around right now... it does require root... FYI
[Sprint HTC EVO 4G LTE] :
so I can get it started up and everything but when I try and add the google prepaid card I get a Error adding card??? what can I do to get this to work?
[Sprint HTC EVO 4G LTE] Lord Darth Vader:
Try as I might, I couldn't even find Google Wallet on my LTE EVO. It wasn't there via Settings-->Reset Google Wallet or any other method I tried.
[Sprint HTC EVO 4G LTE] TaintedByte:
Nope, you will be okay. I will add this question to the OP since it's getting asked a lot :)

You have to do this within the Wallet application itself, not the system settings.
[Sprint HTC EVO 4G LTE] :
BUMP
[Sprint HTC EVO 4G LTE] Lord Darth Vader:
OK. I did find the app itself. I noticed, however, that Wallet isn't even set up on this device. Consequently, there's nothing to reset.
[Sprint HTC EVO 4G LTE] TaintedByte:
This thread is not about other issues, although I admit it is related and I'll add this question to the OP. The service is currently not working, there's already a thread about that here.
[Sprint HTC EVO 4G LTE] sabreem:
Wanted to know if anyone has tried out or knows if it's safe to restore data you backup from Titanium or MyBackup?
[Sprint HTC EVO 4G LTE] corporate.joe:
I would uncheck wallet related stuff when restoring via titanium backup.
[Sprint HTC EVO 4G LTE] Lauski:
Similar, but slightly different question than what I've seen in the three threads on Google Wallet.

Question Simply is: If you have fouled up your ability to use the NFC device and you get that "secure element not responding" message, when do you see it?

Right away when you enter the app?

As you try to pair your Google Account?

After you've added a card?

I'm stuck not able to "add a card..." and I just want to make sure that I'm falling under the category of having to wait for things to get straightened out, and not in for a surprise some point in the future.

I had previously gone in to Google Wallet, and paired my account. However, never added a card, nor used it in any form. Then, had done a hard reset.
[Sprint HTC EVO 4G LTE] gpz1100:
Bolded above. Be aware, it can take up to 2 min to activate the prepaid card. I did the device name mod to activate mine, but wonder if it would of still activated had I actually waited several more minutes.
[Sprint HTC EVO 4G LTE] Lauski:
Thanks for the response. Looks like I'm fine then. I've let it sit over an hour a couple times, once at night, once early in the morning (forcing phone to stay awake on charger) just spinning and nada... on that adding the card.

I guess I'll try the method in the other thread to force the add. Doesn't look like it's getting anywhere soon via traditional means.
[Sprint HTC EVO 4G LTE] Lord Darth Vader:
If one never even set up Google wallet on their phone, then this isn't an issue, correct? I double-checked, and even though the app is there, I've never used or set up Wallet on my EVO LTE.
[Sprint HTC EVO 4G LTE] ckoadiyn:
No it is not a issue if you have never set it up
[Sprint HTC EVO 4G LTE] Chief YYZ:
Still have functional Wallet

I've had Wallet working since May 24th. Last night I rooted using the perm root only method to get Titanium without clearing Wallet. Wallet would not initialize after clearing, restoring app data via Titanium fixed it. It let me put $20 from my debit card on the prepaid one after rooting and restoring data.

Used full root + recovery today (after clearing wallet-stuck at 99%, force closed, cleared app data) with no issues, same problem with Wallet, again Titanium took care of it for me. My prepaid card was working as of yesterday, Sat 6-9, will report back after I use it again.
[Sprint HTC EVO 4G LTE] durandetto:
I just restored data for wallet with tb and it appears to be working as well.
[Sprint HTC EVO 4G LTE] StormMcCloud:
Thanks for the info. For me Google Wallet is uesless now anyway. At least it is until they support more places/types of credit cards.