[HTC Rezound] jayochs:
you religious freaks need to STOP talking about religion being the answer, good god. this is getting ridiculous. i don't care if you believe in a story book of history, that's fine, whatever, we learn about history daily in our lives. but this discussion is getting ridiculous.

to break from such a stupid, pointless discussion, let me tell you a story of a douchebag who came into my store today.

moron comes into my store, has a droid x. right away, i don't like him because of how he speaks. tells me he was browsing through pics on his phone, and then bam, the phone just died. bootlooping or soemthing, not working right. i go, you have insurance, so file a claim. i tried fixing the phone, no go. so i tell him to pay the deductible and do insurance. cut and dry, but this guy is making it a damn hassle because he thinks he's entitled to something here (he bought ONE THING from this store, that phone, in early 2011.) so i give him the phoneclaim.com site, and tell him how to program an old phone until he gets the new one.

comes back 30 minutes later, i go what's up? he goes, "I'M PISSED."

right away i've got my war face on, because i KNOW i'm going to be getting angry with this moron. so he's like, i tried to file it, but blah blah blah it says it's not covered. i go, ok, that's because you have the cheap $5.18 insurance. you don't have the TEC insurance.

now he gets angry and tries to blame this on ME. i go, NO, you didn't buy the total coverage insurance. for ONE DOLLAR MORE, this would NOT have been a problem.

he then begins to stare at me to try to intimidate me. i kid you guys not, we stared at eachother for 30 seconds straight without breaking eye contact, until he eventually put his head down. you're trying to intimidate ME, asshole? i don't think so.

so at this point, he goes "well i did everything you said, YOUNG MAN, so now who's fault is this?" so of course how he said young man pisses me off, and i go "well, like i already said, for $1 more, you could've bought the REAL insurance a year ago, yet you opted to save that DOLLAR each month."

so he's like, "are you the owner?" i go, "no, i'm the manager." he goes, "when is the owner in?"

at this point, i'm starting to speak loud and sarcastically, because he's a total prick. i go, "oh if you'd like to speak with the owner, he'll be in tomorrow from 10-3!"

he goes, "good. i'll go and try to file this claim again, this time saying i lost it, and if it doesn't work, i'll be back to talk to YOU." as he points his finger at me.

in my loud, sarcastic, poop-eating-grin tone i go "Great! I look forward to speaking with you again! i hope to see you soon! have a GREAT night!!!!!!!!"

"you too."

as he walks out, and then i immediately call my boss to tell him of the story, to which my boss claims he can't wait to speak with this idiot tomorrow to set him straight.

if this guy comes back tonight and tries to blame it on me, i'm going to simply say "sir, i would NEVER condone any of my customers to perform INSURANCE FRAUD by lying about their device. this is your own fault for not getting the correct insurance."

i can't wait. either that, or i'm going to punch his god damn head off and get fired. i woudln't be surprised if that happens instead.