yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] XAnimal:
Just got my Evo4g LTE today, even though I never intended to...

My OG Evo's earpiece sounded blown, so I went in the repair it, My upgrade wasn't until Aug 01, so I didn't even ask, But then the FedEx guy showed up with 11 LTE's and they had pre sold 10, So they had me call the 1-800 and it was $45 charged to my account for the early upgrade, Also they fixed the evo free of charge and that traded in for $75, so I basically got the early term. and $30 off the price, not bad and made my day.

Just know my wife is gonna be pissed when she gets home, her upgrade isn't until next month and I'm sure I won't be able to find out anyway
[Sprint HTC EVO 4G LTE] Evo_Shift:
Yep, try to get account services. Not sure where or why they say some things sometimes. I would guess they were referring to the early upgrade that recently ended. That was like a two week window you could upgrade early or something. That recently ended (today actually). This is a different program.

http://www.gottabemobile.com/2012/05/16/sprint-ending-early-upgrades-on-june-1st/
[Sprint HTC EVO 4G LTE] SpicyBurrito:
I'm eligible for an upgrade in July as well, although I don't think I can wait till then for this phone. Ha ha. I guess I'll try and talk to them on Monday.
[Sprint HTC EVO 4G LTE] jryanvt:
they charged me $45 to move it up one month, but i didn't try to haggle with them. i did ask if i would be charged the $36 activation fee, and they responded by waiving it so i was a little more willing to bite the $45 upgrade bullet. i'm headed to best buy tomorrow to trade in my og evo ($100 back) and get the new evo 4g lte with $50 off from their preorder promotion plus another $50 off from their phone freedom promotion earlier in the year. so basically paying for the tax on the new evo, plus the $45 upgrade fee. my 11 month old son loves playing with my og evo, but it's probably hands (and teeth) off the new evo.

http://bestbuymobile.com/mobile-411/
[Sprint HTC EVO 4G LTE] SpicyBurrito:
Lucky you. I think the best I can do is get charged the $45 for canceling my contract early and get the $50 gift card for buying an EVO LTE since it's too late for the phone freedom. I plan on giving my Epic 4G to my friend who's on my second line and use his OG Evo for..experiments. Ha ha, so I don't plan on trading in a phone, sadly. Thanks for clearing it up(I was a bit confused but didn't saying anything) quite a bit and solidifying my decision to use best buy.
[Sprint HTC EVO 4G LTE] jryanvt:
i know it's tough to wait, but the $50 gift card is available through 7/7.
[Sprint HTC EVO 4G LTE] SpicyBurrito:
I know, but I played with the phone today and fell in love with it. It's hard not to now.
[Sprint HTC EVO 4G LTE] TommyTwix07:
Sprint did it for me for free : )

Called 1.800.639.6111

picked other from the prompt, picked to cancel line or something along those lines.

Ended up in account services, someone answered the line in under 30 seconds, explained that my existing phone was broken (capacitive buttons on the front of my Evo 3d were flaky), and that I wanted to replace it with a 4G LTE instead of using $100 toward insurance, but a family member used the upgrade on my line without me knowing. The rep had to talk to a manager, and they weren't able to process it for two days, but they ended up doing it for free on one of the lines on my family account (it was eligible in Oct 2012). (He said it was because I was with them since 2003 and that my family plan is ~$230 a month). Either way very happy! I will be sure to give perfect feedback on any sprint survey I get in the next few days.
[Sprint HTC EVO 4G LTE] EasyEEE:
Ditto.

Got my EVO LTE for free after that.. :) so it all worked out.

Sent from my sexy EVO 4G LTE
[Sprint HTC EVO 4G LTE] Trunks1030:
Works!!!!

I am on the phone with account services now and yes you can buy out your contract. I am buying it out for 45 dollars to be charged on my next sprint bill. Thanks for the post.
[Sprint HTC EVO 4G LTE] droiddawg:
Had 11 months left, bought out for 105. :) thanks op
[Sprint HTC EVO 4G LTE] thatkidnamd5:
Worked for me!

Just got off the phone with them, called 611 like the earlier posters and explained what I wanted to do. I was originally eligible for upgrade January 1, 2013. I was offered to pay $85 to early upgrade and then I asked them to waive the activation fee which they did! Galaxy S3, here I come!!

I think what was said earlier about it being about $10 a month is correct. I am eligible for an upgrade 22 months after my last one, so since we are in June, that means there would be 8 months left on my contract. Maybe they charge an extra 5 dollars?
[Sprint HTC EVO 4G LTE] grammo:
I've tried a few times with account services now and no luck. Some say I'm not in an area eligible for the promotion, and others say my account doesn't qualify (>10 yrs customer)
[Sprint HTC EVO 4G LTE] rockypr:
I talk to Sprint today and i was oferred buy out for 120$ and I get my EVO 3D on launch day, so now im thinking about getting the LTE...
[Sprint HTC EVO 4G LTE] jirafabo:
Anyone try in Orlando area? Got until 9/1/12 but don't want to be two months behind for the GSIII

(posting here bc my girl has Evo LTE so I keep up with both phones :)) It's nice having the best of Samsung and HTC in the same house!
[Sprint HTC EVO 4G LTE] sgtblunt:
I was 2 months from my upgrade and had to pay 45 dollars
[Sprint HTC EVO 4G LTE] parmend:
Lucky for me the sprint rep told me I could use my airave upgrade .
[Sprint HTC EVO 4G LTE] P.Mobile:
damm i had 11 months left and they charged me 165 to buy out my upgrade!! :mad:
[Sprint HTC EVO 4G LTE] david279:
I did the buyout and got my new evo 4g lte and such but online my account still says im due for a upgrade. Anybody see this?
[Sprint HTC EVO 4G LTE] gpz1100:
Where did you buy it from? Sounds like they didnt process your upgrade properly. See if it's still there in a month or two.
[Sprint HTC EVO 4G LTE] blackroseMD1:
I had 12 months left and they charged me $125.

So, for anyone that's done this, how quickly do they process your upgrade change? They told me within 24 hours, but I'm really hoping to get the Evo LTE today...
[Sprint HTC EVO 4G LTE] ckoadiyn:
It took me two hrs or so and I had called on a saterday. I had got a text saying I could upgrade that same day.
[Sprint HTC EVO 4G LTE] blackroseMD1:
Awesome. Hopefully in a couple hours I can head down to the Sprint store and pick one up. :)
[Sprint HTC EVO 4G LTE] david279:
Walmart...Guy doing the upgrade didn't know what he was doing. Also i have yet to be charged a activation fee.
[Sprint HTC EVO 4G LTE] Evo_Shift:
All my fees showed up right on time in my bill yesterday, yay.
[Sprint HTC EVO 4G LTE] SpicyBurrito:
http://insidesprintnow.wordpress.com/2012/06/08/early-upgrade-buy-up-replaced-by-upgrade-now/

Looks like it's getting replaced.
[Sprint HTC EVO 4G LTE] Evo_Shift:
Wow, those prices went up. A lot of people must have done the program. You'd never know with the "huh" responses you get from customer service when you call.

I think the first time I called I got a rep who had these conditions in front of them. They continued to tell me I had to go to a store to do the upgrade. Also, I was quoted a higher price on one of my first calls.

Very interesting.

And this part...

"Retail stores will require the customer to use the buyback program on their old device "

Means I will never do this program again. Also,looks like this goes into effect right before the GS3 launch :)
[Sprint HTC EVO 4G LTE] blackroseMD1:
That's ridiculous. The buyback offer for my E4GT is $105. I could get probably 3 times that on eBay or Craigslist.
[Sprint HTC EVO 4G LTE] Evo_Shift:
Yeah, My thoughts exactly. I have a Nexus S and the buyback was like $60. I will get twice that on ebay even though it is an older, less desired phone.

I am glad I got in on it when I did. If I wanted the GS3 I doubt I would have since I probably wouldn't have done it until the phone was released.
[Sprint HTC EVO 4G LTE] blackroseMD1:
I was actually considering until both were released to do it, as the woman told me I had until June 30th. According to that blog, I would have lost it after the 18th.
[Sprint HTC EVO 4G LTE] MrsHoneyDip:
I'm glad I was able to get in on the early upgrade buyout instead of this new 'upgrade now' mess. My husband called the other day to upgrade but they told him he was ineligible, I wonder if this is why. He could possibly have to pay $225 now.
[Sprint HTC EVO 4G LTE] bluenadas:
I have until September 1st for my normal upgrade and they said the fee would be $50 and they would give me $73 for my Evo 4G. After thinking about it a minute they also let slip there was another option of agreeing to wait until my normal upgrade eligibility date and they would take $100 off my next bill...

I can wait 2.5 months for the EVO LTE...especially since the LTE service isn't live in Houston yet...$100 off my bill it is!
[Sprint HTC EVO 4G LTE] Razgriz:
I blame the iFail for this too.
[Sprint HTC EVO 4G LTE] snoopdog:
By far the dumbest idea to end contract pay ETF and pay for the phone and extend your contract. This is a win win situation for Sprint.
[Sprint HTC EVO 4G LTE] shook187:
Tell me about it :rolleyes: If one just waits 1 or 2 months after the phone comes out, you could just bye them out right without extending your contract.
[Sprint HTC EVO 4G LTE] pbarrett:
So the other day I was at Best Buy and told them I was looking to upgrade my EVO 4G to an LTE - they told me there were 3 things going: $50 off, $50 for my old phone, and another $50 Evo 4G trade-in bonus that was to end on Saturday.

I've got 3 weeks left before my upgrade kicks in with Sprint though.

They said "Oh - just call #2 and get your upgrade time bumped up - they do that."

...

Called Sprint customer service - they said, well they couldn't get me anything that would work at Best Buy, but if I went to one of 3 stores in Dallas, they'd let me upgrade. As he was about to end the call he said "just mention the Upgrade Now program". :-(

So not expecting much I went way out of my way to one of those stores...

They said - hmm, 3 weeks... That'll cost $55, but with the $5 we'll give you for your old phone, it'll be $50, plus the $249 for the new phone (or was it $299 - I was steaming by then so I don't really remember.)

The CSR *could* have mentioned on the phone that yeah I could Upgrade Now! but it would cost me a fortune.

I'll wait the 3 weeks, thanks.

BTW, when did the 1 year $75 upgrade go away?
[Sprint HTC EVO 4G LTE] pharaoh0:
That went away last spring. If you mentioned it to the reps, they could override and give it to you until june or july and then it went away. A few months later, the premier program ended. This all caused a ton of confusion with folks.
[Sprint HTC EVO 4G LTE] david279:
Well i previously said that after I purchased my EVO at Walmart for some reason the upgrade was never taken off my account. Well today at best buy I upgraded of that line again. Got a LG Viper for my wife for free($8.34 with fees) and they even threw in a $50 gift card.

:)

Sent from my EVO 4G LTE
[Sprint HTC EVO 4G LTE] 2strokenut:
My buyout price was 95 but while in a store the manager explained to me that I had to change my number in order to buyout my contract. This pissed me off because I spent an hour on the phone with sprint weeks prior and that was never mentioned.:mad:

Any truth to this?
[Sprint HTC EVO 4G LTE] MrsHoneyDip:
I didn't have to change my number. Text 'upgrade' to 1311 to check your upgrade status. If you did your buyout weeks ago, there shouldn't be any issue in the store. The manager didn't know what he's talking about; you've already bought out your contract.
[Sprint HTC EVO 4G LTE] kaos420:
I did the buy out 95 and kept my number....

Sent from my ice cream powered Evo Lte!
[Sprint HTC EVO 4G LTE] EasyEEE:
Nope.

I did it over the phone. That was never mentioned.

My upgrade date tho is 21 months vice 18 like the other 3 phones on plan. Mine was the only one I had to but out.

Sent from my sexy EVO 4G LTE
[Sprint HTC EVO 4G LTE] 2strokenut:
Well, I haven't bought out the contract yet. I actually went and paid full price for the phone. I'd like to take it back and just buy it out and save a couple hundred.
[Sprint HTC EVO 4G LTE] pharaoh0:
You do not need to change your number to take advantage of the buyout....that's the point! I think Sprint dude is very mistaken.
[Sprint HTC EVO 4G LTE] teknikk7:
A little more than a year left, $125 buy out. Now I just need to decide the best place to get the evo 4g lte if I decide to go that route.
[Sprint HTC EVO 4G LTE] JDM Civic EG8:
I'm in the same boat I'm deciding between bestbuy,radioshack or a sprint store.

Sent From My Evo 4G Amped Up On Verizon Tower Power!
[Sprint HTC EVO 4G LTE] trollallot:
Best buy....no rebates and they price match left paying 149
[Sprint HTC EVO 4G LTE] JDM Civic EG8:
They price match online prices? The only place I've seen $149 was Walmart.com but says online only.

Sent From My Evo 4G Amped Up On Verizon Tower Power!
[Sprint HTC EVO 4G LTE] pharaoh0:
I would definitely go to BB if they are still doing the $50 gift card. If you have an Evo 3D and trade it in, they'll take off another $100....which is better than the $90 Sprint gives you.
[Sprint HTC EVO 4G LTE] teknikk7:
Would Bestbuy price match Amazon Wireless $149.00 plus the $50 gift card? Plus my OG EVO trade in?
[Sprint HTC EVO 4G LTE] TheDoctor1971:
My mother has 1 week left in her contract and Sprint refuses to let her buy it out and upgrade early. They insist she isn't eligible. 1 week.. pretty lame. We all got Evo 4G LTE's and now she wants one too. You'd think they'd want to make more money not piss people off.
[Sprint HTC EVO 4G LTE] weezymagic:
So I have my 3d and really like it. But I texted upgrade to 1311 and it said

" SprintFreeMsg:

As of 4/1/13, you are eligible for 2yr Agr savings on a new phone. Plus, sell us your old phone & get up to an addtl $300 at a Sprint Store. "

So now I'm trying to figure out best way to get the lte. I'm thinking bb and see if they'll buy my 3d for $100 and see if they price match walmart which is $149.99, the last time I was at walmart. Also, I've never done it, how does their buyback work? Can I do it in store to knock the price down or...?

Seems like I can get it for $49. 99? Plus activation and taxes?
[Sprint HTC EVO 4G LTE] travanx:
Just picked up 2 phones. My account was ready and my girl's I did the buyout program since her wasn't ready until January 2013. Glad I read about this as asking about this over the phone, the reps say it doesn't exist until you say no it does.
[Sprint HTC EVO 4G LTE] Cyrene:
BB price matched for me with Target Mobile's online price of $149. With my trade in and $50 gift catd, my phone was free :-)
[Sprint HTC EVO 4G LTE] weezymagic:
Haven't they stopped giving the $50 gc by now?

Nvm, realized I'm an idiot and never signed up or knew about the bb upgrade gc
[Sprint HTC EVO 4G LTE] JDM Civic EG8:
Sweet thanks then ill be picking one of these up Saturday morning !!

Sent From My Evo 4G Amped Up On Verizon Tower Power!
[Sprint HTC EVO 4G LTE] weezymagic:
So no store within 25 miles of me has the lte for less than 199. No price matching for me. Just my trade in.

Anyone know if I can get sprint insurance if I buy from bb? Or is bb insurance good?
[Sprint HTC EVO 4G LTE] moeinyoho:
so is this the same as the early termination thing?
[Sprint HTC EVO 4G LTE] Cyrene:
BB matched Target's ONLINE price of $149. This was last week, but it still may be advertised. BB insurance is $10/month with no deductible. It does not cover theft or loss.
[Sprint HTC EVO 4G LTE] weezymagic:
Damn. Just realized my upgrade is eligible for 2013 not 2012. Now to decide if I want to buy out or not
[Sprint HTC EVO 4G LTE] kaos420:
I bought mine in sams club 168 bucks

Sent from my ice cream powered Evo Lte!
[Sprint HTC EVO 4G LTE] weezymagic:
Think I can leave SOS on my 3d when I trade it in or should I atleast use a stock rom? Or just revert to stock?
[Sprint HTC EVO 4G LTE] moeinyoho:
Stock. You don't wanna get there to trade it in and they're like, and "why you got miui on this?" lol
[Sprint HTC EVO 4G LTE] JDM Civic EG8:
Best buy price matched target online $149 price for me as well. This is a awesome phone so far.
[Sprint HTC EVO 4G LTE] teknikk7:
Did you also get the $50 gift card?

Thanks
[Sprint HTC EVO 4G LTE] lloydw82:
Sprint will allow you to upgrade 18 days early. U should be able to goto Sprint/ best buy and purchase the new phone.
[Sprint HTC EVO 4G LTE] JDM Civic EG8:
Sadly no,the lady said the $50 gift card could have been used towards the phone anyway. So it washed out.
[Sprint HTC EVO 4G LTE] Cyrene:
That is not what happened for me. I got the $50 gift card which I used towards the price of the pbone, got $100 for my EVO 3D, then went back a few days later for the price match (Target mobile online) and was given $50 back. My phone was free.
[Sprint HTC EVO 4G LTE] mick3444:
Is this program still going on? I talked to a customer service rep and they didn't no what it was.
[Sprint HTC EVO 4G LTE] ddroidlover:
I was able to participate in this program two days ago, by I calling account services. It was no problem at all and the representative was very knowledgeable.
[Sprint HTC EVO 4G LTE] KLY725:
I just called account services to get an early buyout on one of my lines but the lady said early buyout are only available at the corporate store now.. No longer with account services. Anyone else was told this?
[Sprint HTC EVO 4G LTE] Cyrene:
I was told this a few times and was given different dates when it "ended." I just kept calling and tried calling *611 instead (don't know why this would have made a difference) Then got put right through and was given the early upgrade right away.
[Sprint HTC EVO 4G LTE] pbarrett:
The thing is, they ended the Early Upgrade Buyout program and started the "Upgrade Now" program. Make sure you ask about that one.

It's only offered at certain locations though.

I was surprised to have them say it not only costs the early upgrade fee, but they'd only give me $5. for my Evo instead of the $65 if I waited.
[Sprint HTC EVO 4G LTE] parmend:
I traded my og evo at the sprint store in with Tommy's classic rom on it . I even told the rep its rooted . He said he didn't care. But then again he used my airave to upgrade to get the lte
[Sprint HTC EVO 4G LTE] dtblair24:
Yeah they tried that with me. At first they said the program was only offered to random customers. I asked how do customers qualify, and she continued telling me how it's an offer that is dispersed randomly. I then asked what my ETF would be to cancel, only 120.

I then called back again later, got a guy who was really nice. I explained to him that I have heard people buying out their contract. And that it was kind of crazy that you guys would rather me pay 120 to leave, rather than paying 120 and staying. He then put me on hold for a while and explained that there was a program that was starting on June 18th (last monday) at corporate stores to buyout.

I called again Friday because my local corporate store is filled with clowns that will give you a run around and I just had a feeling they would try to find a way not to give it to me. Plus, I did not want to buy it from a sprint store. At first the girl told me it had to be done at the store, but then she transferred me to someone else. When the girl answered she was all business. She must have seen notes that I was at risk of leaving them because she mentioned that I wanted to cancel. I explained that I would rather just stay and buy it out. She said it would be 120 to buy out and it would be effective immediately-24hours.
[Sprint HTC EVO 4G LTE] djkraemer:
I've been a Sprint customer since 1999 and was not due for an upgrade until March.

I called them today and demanded an early upgrade, followed by a termination threat. They initally told me no until I requested the disconnect. They quickly changed their tune.

This program is nice enough and beneficial for Sprint from a technology standpoint, but if you don't get your way, don't take no for an answer.
[Sprint HTC EVO 4G LTE] stitch24:
Early Upgrade success.

I'm not sure what program I was given, but on June 9th I called Sprint and was offered upgrade pricing early for $50 even. My upgrade date would have been august 1st. This came about because I was emailed an early upgrade offer for the month of June on another Phone # on my account. I tried to transfer it to my number but they couldn't do it without incurring a $10 a month data fee on the other line which currently doesn't have that fee. I wasn't aware there was any program out there until the Sprint rep suggested it. The original upgrade offer I received was only available in the sprint store. Since I did the $50 I was able to upgrade wherever I liked. I was able to get my evo for $149 online instead and basically get my $50 back. The best part is I paid no tax. So I saved another $60 at least in taxes. Not a bad deal. Then She offered me $73 for my old Evo which I sent back last week. That's a New Evo 4g LTE for less than $130 out of pocket.
[Sprint HTC EVO 4G LTE] slugsly:
I asked for upgrade buyout through chat, was told no. Called was told no again. Called a second time and I got the buyout and was offered $100 for my evo 3d which I took because it is seriously messed up.

So anyway, be persistent.
[Sprint HTC EVO 4G LTE] sswindows:
Wow, no luck here... The first representative said I could possibly buy out for $120, but I'd have to go to a corporate store to do so. So I did, still no luck. Called 3 times afterwords, same results each time. The last representative let me talk with her manager who said there was nothing they could do. So I told her I would have to terminate my service. She basically said, ok see you later!
[Sprint HTC EVO 4G LTE] Cyrene:
Keep calling and be persistent. If you have any service issues at all, keep bringing them up. Tell them you're aware of others getting what you are asking for. They'll give in eventually, just have to get the right person.
[Sprint HTC EVO 4G LTE] sswindows:
I gave up. Partially because I'm impatient, but mostly because I think it's BS that I've had to call 5 different times, and make a trip to the sprint store, and was still unable to achieve what most on this thread have. I don't understand what type of system they have in place here. Anyhow, I was bluffing when I told the supervisor I would be canceling, hoping she would cave. My ETF is the same price as the buyout would have been, so it's just going to be more of a pain, and I suppose I will lose my phone number... Oh well!
[Sprint HTC EVO 4G LTE] davidsj656:
I did this to get the evo. Called *2 ask of there was a early upgrade program going on, the guy put me on hold to find out and he did and told me to go to the corporate store. But I did to go to one before I called and I was told that I have to call so I told the guy on the phone that they told me to call. The guy spoke to account services and transfered me over, right away they told me how much it was going to be and that it could take up to 24 hours but after a couple of hours my upgrade date was changed to June first. :)

Pretty easy, they even called me the moment the change was done.
[Sprint HTC EVO 4G LTE] Quis89:
I really wish they would just let people like you cancel...
[Sprint HTC EVO 4G LTE] Alex210:
Anyone else having any luck with this? So far getting nothing but "go to a corporate store", closest one being a few hours away. I also tried the number posted earlier in the thread, but was still put thru the automated system.
[Sprint HTC EVO 4G LTE] Aumaan:
You have to ask specifically for "Account Services", any other department will tell you there is no such thing or tell you to go to a store. Bear in mind though, and Sprint recently changed the program by raising prices.

Edit: Forgot to mention that if you find a store that will do it... The new Policy also states that you have to sell your phone back to sprint if you do it at a store.