[Galaxy Tab 10.1 General] Jay Aristide:
This thread (and, from what I've seen of it so far, the GTab 10.1 community on XDA as a whole) is PATHETIC.

Samsung makes some of the most rock-solid, best-performing, best-selling, most-popular, damn-near-unbrickable devices money can buy, AND - relatively speaking - they offer them up quickly at reasonable prices. I've YET to see a display on a Samsung device that didn't blow me away. I've YET to see a Samsung device not live up to every promise they made about it when it was released. I've YET to see Samsung fail to live up to any promise they've made to one of their customers.

When I buy a Samsung device, I buy it with complete confidence in Samsung. I've had 6 or 7 Samsung monitors (4 of them LCDs), 3 TVs, an alarm clock, countless flip-phones and candy-bar phones, a Galaxy S 4G, a Prevail, a Galaxy Tab 10.1, (most recently) a Galaxy Tab 2 7.0, and even a Microwave.

Where applicable, Samsung has always been slow to release updates, and a conversation several years ago with a Customer Service Supervisor about an overdue and necessary update on a 3G flip explained why to my satisfaction.

Samsung has a very simple "Absolutely NO junk, EVER" policy, and it applies 100% to software updates, as well. That means that, while they're testing a device/release/update/whatever extensively at Samsung, if they encounter a single thing they would consider bugged, unfinished, counter-intuitive, or un-polished, they will not move forward until the situation is remedied to their exacting standards.

While YOU - a tech-savvy power-user - might be content with a bug here and there, or an item that's not quite finished but good enough to use anyways, Samsung is decidely NOT catering to you. Samsung is catering to the VAST majority of their customers by making sure that everything they release is polished to it's very best shine in an effort to reduce customer service interaction and increase overall customer satisfaction.

You are power users, and for you, rapid updates that are 'okay' are preferable to slow updates that are carved from a titanium-platinum hybrid alloy. You are NOT the majority of Samsung customers, you are the almost microscopic minority. You represent less than 1% of Samsung customers, and I'm sorry but, your voices don't matter in the grand scheme of All Things Samsung. While your endeavors are most likely often borrowed and used by Samsung to improve the quality of their products/releases, you really have to understand your place in it all. You (the XDA community) help drive the technology, but you are not the target market. The target market doesn't care how long updates take so long as the update process is easy, trouble free, and leaves them feeling good about being a Samsung customer.

On the subject of ICS in general, I must say I'm relatively unimpressed and disappointed. The UI improvements are there, for sure, and devices seem much more fluid.... ....but, that being said, MOST of the games I play on my GTab 10.1 will not even install on my son's GTab2 7.0. The ones that will, HALF of them hang at some point or don't run at all (they install but FC when you try to run them). Until ICS compatibility with honeycomb apps is vastly improved, I will be staying away from it altogether. I'm running a stock but rooted and debloated 3.2 rom, and my user-experience is a perfect 10. I just wish I could downgrade my son's GTab2 7.0 to Honeycomb... ...and, so does he.

To summarize, I guess what I'm saying is this: Be happy that you're part of a community that drives the direction of the technologies you rely on, and remember that you're just a drop in the water to Samsung, no matter how big the ripples you produce. Be happy that Samsung takes the times to thoroughly cook your products and updates before they feed them to you; it's a big part of what makes them one of the very best in the technology catering business. Besides, ICS isn't *all*that* right now, anyways...

Always feeling GOOD about being a Samsung customer,

-Jay