yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] sandtrapjack:
And you know what? Thats cool, nothing wrong with that. But WF needs to tell us SOMETHING instead of canned responses from customer support.

I would just appreciate it if they came right out and told their customers, "We are awaiting authorization from Sprint to ship your purchase. Once the National Launch Date is established, we will ship your purchase in the order received"

Done deal......
[Sprint HTC EVO 4G LTE] Warrior 3000:
wow, looking at this thread im so glad i didnt cancel my pre order from sprint and go with wirefly ;)
[Sprint HTC EVO 4G LTE] compneo:
Newegg cellular site is ran by Simplexity also. Are you sure newegg ships the phones and not Simplexity?
[Sprint HTC EVO 4G LTE] RyanInAj:
Give yourself a nice pat on the back

---------- Post added at 08:03 AM ---------- Previous post was at 08:02 AM ----------

No, I'm not sure.
[Sprint HTC EVO 4G LTE] oOflyeyesOo:
It sounds like they are just waiting for their shipment, not waiting on word from sprint. But we can only hope.
[Sprint HTC EVO 4G LTE] rank78:
Except WF has repeatedly said they would ship when they get their supply from Sprint. No idea what Newegg is doing because that's the first I've heard. Has anyone received anything from Amazon? Would be ****ty if Sprint is forcing 3rd parties to hold shipping until a launch date. Oh and **** Sprint for not announcing a date yet, seriously.
[Sprint HTC EVO 4G LTE] CarmelSack:
I can't believe how vague they are being. You mean to tell me in this dam age, they have no tracking information on this shipment? They cannot tell an estimate when it will be delivered?

I have ordered from Wirefly twice before this and it was never a problem, even processed a return once.

The wait honestly doesn't bother me, it's the lame, vague, and repeated excuses they keep giving that annoy me.
[Sprint HTC EVO 4G LTE] Pyro1284:
Ive ordered mine through Newegg and yes it is fulfilled by Simplexity. Same as WF
[Sprint HTC EVO 4G LTE] shook187:
I think at this point guys should just stop calling Wire Fly and just wait for Sprint's national release.
[Sprint HTC EVO 4G LTE] gmarkiek:
Ok I just got off the phone with Sprint to address my concerns that I paid $45 to upgrade early and I preorder thru wire fly. So when will you guys gonna release to 3Rd party? The answer was not good. She told me that it is EXPECTED to be release by the end of next week. Then she says if it's not release by your original upgrade date which is July 1st to call back and maybe they can credit me. I'm Hella pissed right about now!
[Sprint HTC EVO 4G LTE] SlapYoSelf:
Dude just shut tf up... You got your phone already. There's no need for u to even be in this thread. No one values your opinion.../thatisall
[Sprint HTC EVO 4G LTE] Droiddinho:
This blows.

If this is how Wirefly treats it's friends and family imagine how they treat their enemies!
[Sprint HTC EVO 4G LTE] RyanInAj:
good idea
[Sprint HTC EVO 4G LTE] mrrogers1:
LOL

---------- Post added at 11:22 AM ---------- Previous post was at 11:20 AM ----------

I'm gonna wait for my 3wk mark and then gonna cancel and get it local if it really comes to that. I don't think it will but once we hit that mark, I'm out. No sense getting all bent out of shape, just gonna move on.
[Sprint HTC EVO 4G LTE] darwin619:
Hey troll, why don't you strap your new phone to your fanny pack, roll your 300 pounds out of mom's basement, and go find a life.
[Sprint HTC EVO 4G LTE] alchemist316:
Can we please keep it calm before it gets closed be civil or don't have to say anything we understand everyone still waiting is pissed off and the guys who have them need to stop being children and posting here damn guys really ! :/
[Sprint HTC EVO 4G LTE] unit713:
Posts like this aren't necessary. Plus, I saved myself 80+ dollars by going with WF.
[Sprint HTC EVO 4G LTE] alchemist316:
Really that's needed you take the time to come on here and gloat about it look if ur not 14 please act like an adult think do people here really need to hear it I get it the other threads are borring you
[Sprint HTC EVO 4G LTE] alchemist316:
Ok one more time please stay on topic my self included thanks
[Sprint HTC EVO 4G LTE] mrrogers1:
Interesting post #14.... Someones reading and comprehension scores must be a tad bit low as I don't have my LTE (I've been in the WF boat since day one) and if you read my post, that you actually quoted, you'd realize that.

LOL! I'd say more but responding at all is, well, feeding the trolls. :rolleyes:
[Sprint HTC EVO 4G LTE] Clock190:
Surprising that it's so quiet on this front today.

You've gotta think that Wirefly is getting pretty nervous about all of the lost sales that are sure to start once we can all grab our phones elsewhere, especially when updates are so sparse.

I think we're rapidly getting to the point where it becomes easily conceivable that if Wirefly hasn't shipped the phones out yet then it still won't have them for some time.

Assuming we get the phones this week, I'll still be very happy with having saved the 160 bucks on two phones rather than get them on day one, but Wirefly really needs to communicate a commitment to a time frame. If they don't have the phones by today then it really makes the statement "We'll ship them to you once we get them!" seem less like "They're on their way to us!" and more like a sneaky way to say "Sprint / HTC hasn't even sent them yet for reason x."

Their grace period is just about over, though. Regardless of fault, it's absurd to think that preorder customers are going to sit for too much longer without any meaningful updates.

Give us a timeframe, WF. If they haven't been shipped to you yet, tell us.
[Sprint HTC EVO 4G LTE] waterbound:
WF pre-orders billed ?

I read a few messages and saw that some were already billed for their pre-orders? I ordered on 5/7 etc like the most of you an haven't been billed as of yet. Just got off the phone with WF to confirm and they indicated I wouldn't be billed/charged to my CC until the cell is activated. Have some of you been billed?

The only reason I ask is I assume I was billed already and couldn't cancel if something showed up elsewhere (BB, Sprint etc)

Thanks
[Sprint HTC EVO 4G LTE] stubby1:
Just tweeted wirefly and they stated they are still waiting and will tweet when they get it...

Looks to be awhile to me.
[Sprint HTC EVO 4G LTE] willn333:
I haven't been charged yet and I ordered on the 8th.
[Sprint HTC EVO 4G LTE] RyanInAj:
This is slightly off-topic, but maybe of some use to someone:

I chatted with Sprint a few minutes ago to dispute a $10 surcharge(they reversed it) and at the end I asked really quick if she new the official release date for the Evo LTE. She said it depends on your region but by Mid-2013 the entire US will be covered.

So obviously she was confused about my question. But hey, I guess in 1 year, we'll be able to use our phones to their full potential. Assuming we get them by then ha
[Sprint HTC EVO 4G LTE] rank78:
11min ago Wirefly.com ‏@Wirefly

@didwania1 No news yet. We are expecting to get the information needed any time now. I will tweet as soon as it's available.

'any time now' we'll hear info :rolleyes:
[Sprint HTC EVO 4G LTE] drbadass:
If you look at their full page you'll see they've rolled out that same canned line about 8 times today already.
[Sprint HTC EVO 4G LTE] Aaron1Lord:
I agree with everyones frustration. I talked to wirefly several times over the course of this delay. It felt like trying to nail jello to a wall. Long story short I haden't had my credit card charged yet and the walmart by my house had an Evo 4g LTE in stock so I bought it there and canceled my preorder. Its awesome. Hang in there everyone.
[Sprint HTC EVO 4G LTE] theoner1:
I put mine on my credit card and it's already been billed since the 9th of May.
[Sprint HTC EVO 4G LTE] SilentSummer:
And here I was hoping the long holiday weekend would bring us some good news today. :(
[Sprint HTC EVO 4G LTE] sandtrapjack:
That's kinda funny. Confusing the phone with their actual coverage plan for LTE.
[Sprint HTC EVO 4G LTE] rank78:
$179 plus tax?
[Sprint HTC EVO 4G LTE] rdeets:
Just got off of a Sprint chat. Same canned responses. I asked if I could get the activation fee waived in light of the delay, and got the response of all Sprint preorders were sent a free case. I replied that I was aware of that and that I preordered from a third party distributor before the news of the customs delay broke, so he just gave me the Account Services number (1-888-211-4727).
[Sprint HTC EVO 4G LTE] redwing13:
Just received this from wirefly in the morning-

"Thank you for contacting our Customer Service Department.

We know our first shipment is in route to our Sprint distribution point. As soon as it is received it will be shipped overnight to our distribution center and then to our customers. At this time we are not offering free cases due to the delay in shipping the phone, however I have received permission from my manager to make a one time exception to offer you a free bluetooth or car charger. Please let me know which accessory you would like, this is not a policy that we are making for all of our pre-order customers, but my manager has made an exception for you.

We hope this addresses your question, but feel free to reply to this email if we may be of further assistance."

I was upgraded to the one day shipping last week so I guess it's still possible to get the Bluetooth headset.
[Sprint HTC EVO 4G LTE] SilentSummer:
I'm almost positive the above statement has been given before. They must have used snail mail if it's still en-route.
[Sprint HTC EVO 4G LTE] ElMadre:
I'd love to know what a "Sprint distribution point" is. Sounds suspiciously like a port on the West Coast somewhere waiting for a ship.
[Sprint HTC EVO 4G LTE] compneo:
I am sure that is what it is also. Per WF once it reaches sprints distribution point it will be overnight shipped to WF distribution point which means it isn't even in US yet!
[Sprint HTC EVO 4G LTE] Clock190:
Wirefly is doing an excellent job at ensuring that I don't use them again the future with the lack of communication / timeframes.

Never again. I'm almost tempted to cancel just on principal. Almost.
[Sprint HTC EVO 4G LTE] redwing13:
I know the statement has been given before but I was reading that some people were not able to get the Bluetooth headset anymore because they already got the One day shipping.
[Sprint HTC EVO 4G LTE] sandtrapjack:
I don't mean to burst any bubbles....B U T......

Wirefly posted this statement on their TWITTER Page on the 25th, four days ago.

Again that was posted by @Wirefly on the 25th. Very eerie how the wording is identical with the "We know our first shipment is enroute".

We are being jerked around by Wirefly folks.
[Sprint HTC EVO 4G LTE] davidlightle:
Same. I'm giving them until tomorrow at lunchtime to make significant progress, then I'm going to Best Buy to get in on the pre-order before it's too late. They said it would be up to 10 days, but I'm feeling WF may be longer still. Regardless, they've proven this is my one and only chance for WF and that's probably going to be cancelled even.

Based on the previous comment about them not offering cases due to the shipping delay (when Sprint sent them to customers who already received their phones, while we're still waiting for news on when they'll ship...), I'm none too happy with their customer appeasement efforts (overnight shipping on a shipping-a-week-later-or-more item isn't quite cutting it alone).

Just thinking more a bit, I'm feeling like Sprint is supposed to announce the date this week (for a release date sometime this week maybe, maybe 1st, maybe 4th to sync with the first Evo). On top of that, I'm guessing WF isn't shipping until that date announces (may ship ahead of that date so we get them that day or maybe 1 day early, but I doubt it; probably shipping day of release, so after non-pre-orders get them sooner by walking into Sprint and BB stores). I'm not sure why exactly these other retailers are in such a better position to already release these phones, but it gives me no incentive to order from WF now or ever again. Looks like Best Buy has the best pricing, perks, communication, organization, and availability.
[Sprint HTC EVO 4G LTE] Aaron1Lord:
$158 + tax. I originally had it through wirefly for $149 but due to the lack of communication I was glad to pay the extra and not give wirefly my money.
[Sprint HTC EVO 4G LTE] gosox22:
You are correct. I grow more ticked off with Sprint and Wirefly as each hour passes. What is really unbelievable to me is that Sprint still hasn't announced an official launch date. For heavily relying on the success of the Evo LTE, Sprint has done an absolutely horrendous job communicating what the heck is going on. I've been debating the dreaded move over to Verizon for awhile, and beyond that whether to get the Evo LTE or wait for the Galaxy S3. My initial decision to stick with Sprint and the Evo LTE grows more dubious by the minute.
[Sprint HTC EVO 4G LTE] flex360:
so glad i stuck with sprint

this phone is beautifull

cant wait till everyone gets their phones
[Sprint HTC EVO 4G LTE] shook187:
If Wire Fly don't have the phone and Sprint won't ship them the phone, what the hell do you guys expect from Wire Fly?
[Sprint HTC EVO 4G LTE] Clock190:
We want the information that Sprint isn't shipping Wirefly the phone so that we can all move our preorders over to someone else who isn't having these issues.
[Sprint HTC EVO 4G LTE] justinswidebody:
I just cancelled my wirefly order and bought the lte from my Walmart. Phone is in my hand right now. I paid 167 dollars after tax.
[Sprint HTC EVO 4G LTE] davidlightle:
Plus, we're hearing both that a shipment is en route (has been for quite a long time...) and that Sprint isn't shipping to them yet. Which is it? There's either a giant miscommunication there, or some incorrect stories coming from WF. Either way, the likeliest truth is that WF has to sit on the shipment until Sprint says go.
[Sprint HTC EVO 4G LTE] rdeets:
Communication. We want communication from WireFly of the status of the phones, a realistic timetable of when to expect the phones, and what exactly is the hold up so that we, as consumers, can decide for ourselves the best course of action to take with our pre-orders.
[Sprint HTC EVO 4G LTE] shook187:
Walmart has them in stock for $158. Just run and pick one up and stop your bloodclot crying.
[Sprint HTC EVO 4G LTE] Imprezed:
I don't know man, Outside of the Sprint online pre-orders, best buy, and a few squirts of random stores getting the phone, I don't think it is wirefly's fault as it seems everyone is waiting on sprint.

So unfortunate,

I expected the launch of the flagship phone to be much better than this....
[Sprint HTC EVO 4G LTE] mengy007:
I don't mean to just post up chat logs but here it is...

I'm sure at this point, Susane was just trying to get rid of me but there it is. I suspect, they have the phones but can't ship them our as a part of their deal with sprint before sprint officially launches the phone.

I will stay until after this week. If we here nothing else I'm going to best buy if they still allow pre-orders, if they don't then tough luck on my part, I'm stuck waiting.
[Sprint HTC EVO 4G LTE] caspertodd:
Awesome! The more people that cancel their Wirefly orders, the more chance I will get one on first shipment. Guys, keep canceling! I checked my WalMart, and they don't have them, so I am stuck with Wirefly.
[Sprint HTC EVO 4G LTE] shook187:
Just go pre-order it now. It doesn't cost money to order it from Best-Buy.
[Sprint HTC EVO 4G LTE] mengy007:
I'm really tempted to. I'm just saving a lot of money by waiting and my current phone still works fine although it's the iPhone 4s and I can't wait to get back on android. I feel like this is what I get for trying out the iPhone.
[Sprint HTC EVO 4G LTE] caspertodd:
You have an iPhone 4s? You can have my preorder when it comes in, you need it worse than me. :p
[Sprint HTC EVO 4G LTE] davidlightle:
How do things work with multiple pre-orders with upgrade eligibility? What happens if WF ships, perhaps silently, after I pre-order at BB? Since I'm in the same boat and this is one of my last hurdles before switching streams.
[Sprint HTC EVO 4G LTE] rdeets:
I got a reply from the Wirefly account on android central forums. First, for refresher, here is my initial inquiry to Wirefly:

and Wirefly's response:

If this is legit, then there it is:

Manufacturer (HTC)-> WF Carrier(Sprint) Hub-> WF Distribution-> Customer.
[Sprint HTC EVO 4G LTE] rank78:
Called 2 local Walmarts and neither even sell Sprint phones :rolleyes:
[Sprint HTC EVO 4G LTE] ElMadre:
And here is the top secret location of the "WF Carrier(Sprint) Hub":

13.4500° N, 144.7833° E
[Sprint HTC EVO 4G LTE] mengy007:
I've cancelled. I'm going to best buy. Said they have some in for pre-orders and can sell if they don't get picked up in 2 days. I'm going to put in a pre-order.
[Sprint HTC EVO 4G LTE] SDRaver:
in guam???

really??

---------- Post added at 12:48 PM ---------- Previous post was at 12:47 PM ----------

thanks for canceling :]
[Sprint HTC EVO 4G LTE] CarmelSack:
Pretty sure it was posted in here early.

The Sprint hub is in Louisville, KY.

http://pressroom.ups.com/Video/ci.UPS+Delivers+for+Sprint.Video
[Sprint HTC EVO 4G LTE] Clock190:
You asked a question with an obvious answer and got it, don't get bent out of shape about it. I'm not going insane that I don't have the phone, it would just be nice to get the straight story from Wirefly so I can move my preorder to one of the stores that's actually shipping them out to customers.
[Sprint HTC EVO 4G LTE] ucallmebobby:
Why hasn't everyone started asking Sprint what the hell is going on?

I posted a question on their facebook page but was ignored. :( We need more people questioning them about Wirefly and other such 3rd party sellers.
[Sprint HTC EVO 4G LTE] O.LPZ81:
I was reading a little on the Amazon thread and looks like they are in the same boat that we are in..... SMH. It almost seams that you could interchange the name WF and Amazon and the gripes about customer service, not having update information, and blame it on Sprint are exactly the same.

This waiting game sucks.
[Sprint HTC EVO 4G LTE] purock:
Yes. You should know that you guys are not alone. We (Amazoners) are in the same boat as you guys. I read both threads, because they are almost interchangeable.

But hey, Walmart has random stocks of these phones (with no Preorders). So it all makes sense. :confused:

And you guys shouldn't be getting too mad at WF. The real culprit in this stage of the game is Sprint.
[Sprint HTC EVO 4G LTE] LuBi:
I'd appreciate more information or a source url on this Newegg info. I imagine any Simplexity information effects all of us as this distribution center will likely fulfill all partner orders. Regardless I doubt Simplexity would fulfill partner orders before their own for WireFly.

I've been saying the same damn thing.

I was billed in full the moment I placed the order, I paid with a BOA cc for the cash back.

Launch was the 18th, then it became the 25th.. I'm pretty sure the phone has been launched considering devices are on the shelves. But you know big business, they like to redefine things on the fly.

Here's a cool post from another site:
[Sprint HTC EVO 4G LTE] sandtrapjack:
Well I pass a Wal Mart on my way home from work that I know carries Sprint phones. I'm going to stop there on my way home and if they have the EVO LTE, I will get it. Then drive straight home and CANCEL my Wirefly order.

If they don't have it or won't sell it, I'll hang on a bit longer and try the Best Buy near my office at lunch tomorrow or something. IF either WM or BB come through, I'm cancelling.
[Sprint HTC EVO 4G LTE] O.LPZ81:
I have called about 5 different Walmarts in the Houston area and none of them sell Sprint phones. I am wondering if its only certain regions of the country where Walmart sell Sprint.
[Sprint HTC EVO 4G LTE] mengy007:
This is what I got when I got back from lunch.

wtf I just barely put in the pre-order at lunch.
[Sprint HTC EVO 4G LTE] squibley2:
Where did you order from?
[Sprint HTC EVO 4G LTE] rdeets:
Okay, I'm a little confused about something. I thought that when you put in a preorder, whoever you preorder through contacts Sprint to put your upgrade on hold.

How are these people able to put in a preorder at BB or Wal-Mart before cancelling their preorder with WF or Amazon?
[Sprint HTC EVO 4G LTE] mengy007:
My local Best Buy. I knew they had some in stock but they were all for pre-orders. The guy even told me, these here all have a pre-order attached to them, the system will automatically roll over to the next person if it gets past the 72 hour window and a pre-order doesn't get picked up. Crap, now I really want to go back and pick it up but might have to wait until I get off work.

---------- Post added at 01:58 PM ---------- Previous post was at 01:57 PM ----------

I cancelled my WF pre-order first. Made sure it showed cancelled on their status page before I put in the pre-order with BB. Plus, I don't think it matters until they try to activate the phone.
[Sprint HTC EVO 4G LTE] david279:
Just got mine from Walmart. Gave up on wirefly.
[Sprint HTC EVO 4G LTE] purock:
That's what I used to think. But if you are preordering through a 3rd party, your upgrade doesn't get used until you activate your phone.
[Sprint HTC EVO 4G LTE] TMartin:
Anyone care to retweet this?

https://twitter.com/TMartinPPC/status/207578186219917313
[Sprint HTC EVO 4G LTE] scottspa74:
Wow. You guys STILL don't have phones?!

After wirefly charged me 3x for the same frigging order, and still had no new info on the 22nd (approx), I cancelled and waited on my BB preorder, which came thru on 5/27.

I feel bad for all you guys. Phone will be worth it though. Every day I'm more impressed. My condolences to all. :(

sent from my Evo LTE, usually.
[Sprint HTC EVO 4G LTE] O.LPZ81:
So I found a Walmart that has some in stock. 150 + taxes = 163 vs 120.00??? Decisions Decisions $43 difference. What do yall think?
[Sprint HTC EVO 4G LTE] jgracz01:
Sprint's "hub"

i saw a bunch of posts about possible logistic paths. All of Sprint's incoming stock is distributed by Brightpoint. They are a big distribution company, basically the wizard behind the curtain for a LOT of companies stateside. Being a former Sprint employee, i used to see their name pop up everywhere. Now in the industry i work, we get a boatload of IT equipment "direct" from Intel. the point of origin stateside? you guessed it, Kentucky. My company was offered an opportunity to be a sub-distributor and hold stock for Intel by....you guessed it, Brightpoint.

Now Wirefly's warehouse is in MD, so it would be safe to assume that their allocated shipments either a)haven't cleared the customs track b)hasn't even arrived in the USA or c) is taking a slow boat from KY to MD.......

Sprint probably doesnt have much control over whether or not they got their order yet, but i bet BP is keeping them in the loop.

google Brightpoint, you will see they handle VZW, Tmobile ATT, RIM and a number of other companies.
[Sprint HTC EVO 4G LTE] SDRaver:
Dont feel sorry for them..

hopefully they learn to have a spare phone in future pre orders.

the whiners are the ones that dont have a cool spare phone
[Sprint HTC EVO 4G LTE] Matstarr:
Hemant : I apologize for the inconvenience caused to you.

Hemant : We are still trying our best to get the phone in our stock as soon as possible.

Hemant : We are expecting the confirmation by the end of today.

These guys will tell you anything to get you off their chat screen lol
[Sprint HTC EVO 4G LTE] TMartin:
Well I'm whining and I have multiple spare devices.
[Sprint HTC EVO 4G LTE] SDRaver:
your whining is not real then.

its a mini tantrum and its understandable.

others here are taking this too serious.

and my comment was towards them.
[Sprint HTC EVO 4G LTE] david279:
$158.99 at Walmart. I got the last one and had to drive 40 miles at 85 MPH to get it.

**** Wirefly at this point. You fill it in.
[Sprint HTC EVO 4G LTE] RyanInAj:
http://community.sprint.com/baw/message/427279

Post #6
[Sprint HTC EVO 4G LTE] mengy007:
Just about to go pick up my phone from BB. Never pre-ordering from wirefly again no matter how good the price is.