[HTC Rezound] jayochs:
omg. i hate PEOPLE.

ok so the other day this woman comes in, wants a smartphone..i hook her up on a shared plan, i save her $15 a month, and i spend about 1.5 hours with her showing her the Inc 4g. she looks at the iphones and agrees that the Inc is a much better phone...so i power one up, show her EVERYTHING on it, and she wants to buy it. so i spend MORE time with her setting it up for her. kept me 30 minutes late from leaving the other day, too.

also, she asks if we work on netbooks..verizon ones. i ask whats wrong, she says she cant watch any of the videos of her mother who died on there bc they wont play..so im like ok leave it here, ill fix it (had to just install codecs, so yeah i fixed it without charging her for it.)

so she comes in today, and im like oh hey hows the phone? i got the accessories in for it finally..and shes like, would you hate me if i said i wanted to return it..for an iphone..

i laugh and i'm like, no, but just curious, why do you want to?

she goes on to explain that her sister said she should've just gotten an iphone, iphone is better blah blah blah, and that she listens to her sister. i'm like, so you're going to listen to your sister and get a phone that's outdated and less spec'ed than the Inc 4g? you'd rather not listen to me, a person who spent hours with you telling you about the differences, and a person who IS in the field of technology? instead, you'll listen to your sister, who clearly can't even use a netbook either because she couldn't fix your netbook? (btw, they both shared the netbook, and they used Internet Explorer with about 5 different search bars....i've never used a slower computer in my life. i was disgusted to even touch it.)

she's like, well my sister helps me out a lot blah blah..i'm like that's fine whatever, let's do it then. (clearly she's listens to her idiot of a sister over someone who knows what they're talking about, so i gave up at this point, despite the fact i kept throwing things in there about how it's a 2 year old product and how she's downgrading horribly)

so i goto get the 4s. she goes, no i want the $99 one. i go, so wait, you're telling me that you're returning a brand new phone for a 2 year old iPhone? she's like what? i'm like, that phone is two years old. it's 3g. it's only 8 gigs. it's NOTHING compared to the Inc 4g!

so whatever, we do the return. i push her into a case and screen protectors. then, i explain to her that on top of the $35 dollar restock fee we have, i'm charging her another $15 because her charger block from the Inc 4g was scuffed up and scratched to all ****, for even having it for 2 days. she's like, that's fine...(so, i basically charged her a dumbass tax.)

all in all, i only ended up refunding her $17 total...not bad coming from a $100 difference in the price of phones. THEN, on top of that, she took MY copy of the reciept with her signature on it, which i NEED obviously, so i call her about oh, 5 times, and of course she doesn't answer. so she can't even work an iphone...and didn't even set up her voicemail, so it won't even let me leave a message. just made my night 100000x angrier. i REALLY do hate some people with a passion, especially technologically moronic people.

/rant. hope you all enjoyed :)