yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] mshank74:
Just called corporate and they said it will be 2-3 weeks before the phones are shipped. I encourage all to call them and B&*^h about it.
[Sprint HTC EVO 4G LTE] chuunarusamurai:
The most I can get out of them on twitter:

"@AiZaWaYO We will tweet out when we have an exact date when we are shipping the EVO 4G LTE "

This was this afternoon, hopefully they did receive shipment and hear from them soon...
[Sprint HTC EVO 4G LTE] jr71x:
Just got off the phone with them and upper management told the Rep that they would ship late this week:-\ did get shipping upgrade though...
[Sprint HTC EVO 4G LTE] LuBi:
I spoke to two different chat representatives this afternoon. The first was because I wanted to have my shipping upgraded like the rest of you. When we spoke she told me they would have an announcement by the end of this business week. I informed her today was Thursday and tomorrow would be the end of the week. She informed me to read through the lines :p. The second rep I spoke with was to confirm my shipping was actually upgraded, it was. I also asked for an ETA and was told to expect word tomorrow..

I hope this helps/comforts someone.. This weekend will be long but Tuesday might be a big day. :D
[Sprint HTC EVO 4G LTE] Matstarr:
Forget the Chat Reps call the number above
[Sprint HTC EVO 4G LTE] washjayb:
Please wait while we find an agent to assist you...Please be sure not to refresh your browser or hit the "back" button during our session.

You have been connected to Dylan.

Dylan: Hi John. Thank you for contacting our chat support group. I'd be glad to help you with your concern.

John Washington: Thanks

Dylan: For security reasons, could you please verify the last four digits of your Social Security Number?

John Washington: ####

Dylan: Thank you for the verification.

Dylan: I have upgraded the shipping to next business day for free.

Dylan: You will receive an e-mail once we have the phone model available in our stock.

John Washington: Thanks.

Dylan: You are welcome.

Dylan: Is there anything else I can help you with?

John Washington: No that should do it.You been helpful, it s appreciated.

Dylan: It's my pleasure.

Got free shipping. While i would have liked to have the device today, the 139.99 price tag and free next day shipping will do just fine.

I have a feeling the remaining third parties will go out tomorrow. Fingers crossed for a saturday delivery.
[Sprint HTC EVO 4G LTE] david279:
Too bad FedEx doesn't deliver on Saturdays. And there's the 3 day holiday.....
[Sprint HTC EVO 4G LTE] rdeets:
FedEx DOES deliver on Saturdays, WF just doesn't have a contract with them to do so...
[Sprint HTC EVO 4G LTE] washjayb:
Bummer.

No worries though. Fresh new EVO on Tuesday.
[Sprint HTC EVO 4G LTE] Joshnor713:
Thanks for the update. No thanks to Wirefly for not saying anything. This is my first time buying from them, and my last.
[Sprint HTC EVO 4G LTE] SilentSummer:
Damn no Saturday deliveries...doh.
[Sprint HTC EVO 4G LTE] rdeets:
IF the phones are shipped out tonight/overnight and IF the phones make it to our respective FedEx distribution hub, does anyone know if it is possible to arrange for pickup tomorrow evening or Saturday at FedEx Office?
[Sprint HTC EVO 4G LTE] Señor Poo:
This is the million dollar question right now.
[Sprint HTC EVO 4G LTE] jvs60:
Not much hope since I haven't seen anybody mention their cards being charged today
[Sprint HTC EVO 4G LTE] jpkotor:
needed to vent somewhere. wirefly is driving me nuts with the lack of communication. will not be doing business with them again.

card still not charged... bad indicator for tomorrow. someone had mentioned that corporate told them tomorrow they will be shipping? anyone else get similar information? i wonder how much of that was just to please said caller. :confused:
[Sprint HTC EVO 4G LTE] LuBi:
Funny how your card was not charged.. I've been asking them for days WHY I was charged when I placed my order even though they were showing a 2-3 week ETA! I haven't seen anyone say they were shipping tomorrow but I as well as another member posted that we will have word tomorrow per WF.
[Sprint HTC EVO 4G LTE] jpkotor:
i may have read that somewhere else or my subconscious may have turned your comments into what i wanted to hear. either way don't trust the secondary source (me). or would i technically be a tertiary source...
[Sprint HTC EVO 4G LTE] Albaholic:
I think I need to stay off XDA until I have the phone in my hands. Looking at all these posts where people already received theirs is making me entirely unproductive.
[Sprint HTC EVO 4G LTE] Matstarr:
I was told today as well when i called corporate last night
[Sprint HTC EVO 4G LTE] Aeonus:
Perhaps I'm incorrect, but Fedex usually delivers on Saturdays in my area.

If they ship out today I don't see why I wouldn't get my phone tomorrow.
[Sprint HTC EVO 4G LTE] five40:
Saturday delivery is an extra charge grass hopper.

Even if you ship a package over night on Friday, if the shipper doesn't request and pay for Saturday delivery option you will not get your package until the next business day.
[Sprint HTC EVO 4G LTE] sandtrapjack:
True dat

When I upgraded my shipping, it was made clear that it was next BUSINESS day.
[Sprint HTC EVO 4G LTE] gosox22:
Hey guys. Assuming the phones ship out today, there is a trick I am going to try to hopefully get the phone tomorrow. Once the package ships from FedEx and you track it with the tracking number, there is an option to have FedEx simply deliver it to your closest FedEx Office Store (Formerly called FedEx Kinkos) for pickup. These stores are open on both Saturdays and Sundays. So the hope being that, while they will not deliver to anyone's house on Saturday, they may just deliver it to the FedEx Office store on Saturday because as was mentioned, they do work on Saturdays. Might be a long shot, but that is what I am going to try. It might just be crazy enough to work! Of course, again, this is assuming they ship today. Worth a shot, in my opinion. Worst case, you go to the FedEx Office store whatever day it winds up getting there.

EDIT: One additional reason to believe it might just work is that those stores do have Express package pickups on Saturday's. So some FedEx truck is definitely going there on Saturday...whether that truck will happen to contain your HTC Evo 4G LTE or not, who knows. haha.
[Sprint HTC EVO 4G LTE] shook187:
No way in hell will they deliver it on Saturday unless the shipper pays for it, which is expensive as hell.
[Sprint HTC EVO 4G LTE] gosox22:
The store is 5 minutes from my house, so to continue with your "hell" theme, it sure as hell is worth trying.
[Sprint HTC EVO 4G LTE] five40:
What's ironic though, Fedex Ground delivers on Saturdays and that's supposed to be the cheap budget option.
[Sprint HTC EVO 4G LTE] SilentSummer:
At least we already have root available when we do get our phones.
[Sprint HTC EVO 4G LTE] gosox22:
I was just noticing that on their website... that makes little to no sense that FedEx Ground delivers on Saturdays as standard practice, yet overnight shipping from a store would not be delivered on a Saturday. What are ya gonna do?
[Sprint HTC EVO 4G LTE] Aeonus:
48 peofeder

That's what I was thinking. I've ordered stuff before and had Saturday delivery...couldn't remember if it was from a store though.
[Sprint HTC EVO 4G LTE] FlowingAway:
I live in Tennessee. Sunday, I will be traveling to Destin, Florida for a mini vacation.

I'm thinking about contacting WF and having the shipping address changed to the hotel I'm staying at so that I can get it earlier. Of course that is assuming it ships out today.

WTF is wrong with me?!? I don't want to just enjoy the beach, I want my phone dangit.
[Sprint HTC EVO 4G LTE] five40:
Might cancel my order and wait til LTE hits NYC. Only place I have decent 3G is at work.

I can't imagine having this awesome phone crippled by Sprint crappy service.
[Sprint HTC EVO 4G LTE] Droiddinho:
you guys are funny.

Be patient, enjoy the money you've saved and you'll get your phone eventually.
[Sprint HTC EVO 4G LTE] gosox22:
Update from ISN doesn't have me too optimistic. Looks like Amazon and Wirefly are the two that are lagging behind. All other 3rd parties already have, or will be getting their shipments today. From ISN:

Wirefly/Amazon:

I still haven’t heard a definitive answer on these two 3rd party resellers. For this one, you probably have better information that I do. However, no one has yet been able to say for sure where the delay is at.

EDIT: And the Wirefly chat support as of this morning is still giving this bit: "Unfortunately, we do not have an update on the exact date when the HTC EVO 4G LTE phone model will be available in our stock."
[Sprint HTC EVO 4G LTE] five40:
That sucks!
[Sprint HTC EVO 4G LTE] SilentSummer:
This is starting to get old. Saving money is nice and all, but I would like my phone soonish. Otherwise whats the point of pre-ordering.
[Sprint HTC EVO 4G LTE] shook187:
Guys take it from a guy who already have the phone and played with it. It's not worth getting a mental breakdown over it. It's a nice phone and all but the joy will die out witnin a few hours. Enjoy the long weekend live life to its fullest. Ok now I'm off to play with my phone.
[Sprint HTC EVO 4G LTE] dmband64:
Nice.
[Sprint HTC EVO 4G LTE] FlowingAway:
I just called Wirefly customer service just out of morbid curiosity of what they might tell me. This particular woman told me that mine hasn't been shipped because there are customers that ordered before me, so they will get theirs first. Then she went on to say that those people's phones HAVE ALREADY BEEN SHIPPED.

If that was the case, wouldn't someone have a tracking number or some kind of email verification? With all the crazies between this site, androidcentral forums, etc you would think at least one person would come forward to let everyone know their WF shipment has shipped.
[Sprint HTC EVO 4G LTE] O.LPZ81:
I pre-ordered on 05/08/2012 @ 3pm and still dont have any shipment info.
[Sprint HTC EVO 4G LTE] gosox22:
I'm pretty sure I was one of the first handful of people to preorder the thing, given I did so at 8:52AM on 5/7... 8 minutes before it was even supposed to be up for preorder. And I have no shipping information, and my online status still says "ships in 2-3 weeks"
[Sprint HTC EVO 4G LTE] vulcZ:
I pre-ordered on 5/7 and haven't had any e-mails or change in status. I call bull**** on what that CSR rep told you.
[Sprint HTC EVO 4G LTE] sandtrapjack:
Ditto, same here. Double stack of B-Dung.

About 30 seconds after I posted this, my buddy at work told me he just got his email from the local Best Buy to come get his new EVO LTE..........PHUCK!
[Sprint HTC EVO 4G LTE] five40:
Seems very unprofessional. I'm hoping like most of you are that the 2-3 week wait is incorrect.

But it's actually been about 2-3 weeks since we've placed our orders and since that notice was put on our accounts.
[Sprint HTC EVO 4G LTE] gosox22:
One thing we have learned from this. Obviously Sprint considers Wirefly (and Amazon) 2nd class citizens when it comes to 3rd party distributors. All other parties are confirmed to have received their shipments, or were due to get them this morning. Lesson learned on that front. If you go over to this equivalent thread over on Android Forums, a few people have actually cancelled their Wirefly preorders because they are so fed up. I've actually been calling around my local Best Buy's to see if they have them in... either they don't, or they just aren't telling me. So for now, I'll keep my Wirefly order.
[Sprint HTC EVO 4G LTE] tamas413:
This. I think that this is Sprint's way of getting back at WireFly and Amazon for selling the phone at a lower price. I'd be mad if someone sold my product at a lower price, too.
[Sprint HTC EVO 4G LTE] Aeonus:
Just spoke with a Wirefly rep and they said they're getting the shipments before the end of the week. I asked if that meant today, and she replied anytime before Sunday.
[Sprint HTC EVO 4G LTE] SilentSummer:
Lol. I'm sure if you ask another rep you will get a different answer.
[Sprint HTC EVO 4G LTE] O.LPZ81:
When i chat with the reps at WF this is all I hear: LOL Were stuck like chuck....

You have been connected to Manoj .

Manoj : Hi T. Thank you for contacting our chat support group. I'd be glad to help you with your order.

Manoj : For security reasons,could you please verify the last four digits of your Social Security Number?

T: ####

Manoj : Blah Blah Blah Blah Blah.

T: No problem.

Manoj : I see that this order is placed for "HTC EVO 4G LTE" which is a pre-order.

T: Yes. That is correct.

Manoj : Blah Blah Blah Blah Blah Blah Blah Blah.

Manoj : Blah Blah Blah Blah Blah Blah.

Manoj : Blah Blah Blah Blah "2nd Business Day" Blah Blah Blah Blah.

T: I know. I was wondering if it would be possible to get an upgrade to next day delivery.

Manoj : Blah Blah Blah Blah Blah "2nd Business Day" to "Next Business Day"; Blah Blah Blah Blah $19.99.

T: But there are others who are receiving Courtesy Upgrade Shipping to next business day because of the wait, while those who pre-ordered from other places (Best Buy & Sprint) already have their phones delivered.

T: Would this be possible for me?

Manoj : Blah Blah Blah Blah Blah Blah.

Manoj : Blah Blah Blah Blah.

Manoj : Blah Blahv Blah.

Manoj : Blah Blah Blah Blah Blah Blah Blah?

T: So there is still no word as to when Wirefly is expecting inventory?

Manoj : Unfortunately, we do not have any update yet about the phone model availability in our stock.

Manoj : Blah Blah Blah Blah Blah Blah Blah check your order status after 24 hours.

Manoj : Blah Blah Blah Blah Blah Blah?

T: No, thank you. You Suck
[Sprint HTC EVO 4G LTE] O.LPZ81:
Tweet from Wirefly @ 7 this morning:

@fullthrottlez Still no word from sprint on when they will arrive. We will tweet as soon as we get word of that date. -- Wirefly.com (@Wirefly)
[Sprint HTC EVO 4G LTE] rank78:
Someone needs to call corporate and ask why they are saying they're receiving shipments while tweeting they haven't heard from Sprint.

My brother picked up his preorder from BB last night so it kinda sucks seeing how nice it looks compared to my EVO 3D. I'm not about to cancel my WF order and pay $200 + taxes though. He did however have to sit there for an hour to get it activated. :p
[Sprint HTC EVO 4G LTE] Joshnor713:
Just called them and the guy said they haven't received shipment yet. I let them know they don't have their crap together and that I won't be buying from them again.
[Sprint HTC EVO 4G LTE] compneo:
I say everyone needs to start blowing up their Facebook and twitter until we get a decent response from them. At least it is a public platform and will put more pressure on them to provide a valid response than any non public platform. I am sure they don't want a lot of pissed off peoples posts where other potential customers may look before buying.
[Sprint HTC EVO 4G LTE] Traceamount:
I looked around in the thread but didnt see mention of it - did Wirefly promise delivery before the official launch date? I know the date got changed etc. but, with no date given for official launch, wasn't it known 3rd parties most likely wouldnt get them until release? (Sans BB preorder obvi)
[Sprint HTC EVO 4G LTE] Imprezed:
Well,

In fairness to them they did say 1-2 weeks and with the entire Customs thing I don't think it is their fault at all. If you must have the device today cancel your order and pre-order from best buy. I guess i'm not the type of guy who needs it NOW or FIRST so i'll gladly wait a week or two especially at $119 and free overnight shipping and no taxes. I used the savings to help buy Max Payne 3 collectors edition and an intake for my car so I should be set till I get the phone.
[Sprint HTC EVO 4G LTE] sandtrapjack:
If this were true, then they cannot use the term "pre-order". If they would have used the term "reserve" I could see it. But pre-order in and of itself means you get it first.
[Sprint HTC EVO 4G LTE] TeeJai:
FED EX

FED EX delivers shipments on Saturday...as long as they are shipped via FED EX HOME DELIVERY (not to a business).

http://www.fedex.com/us/fedex/shippingservices/saturday.html

Fingers crossed!
[Sprint HTC EVO 4G LTE] everyday17:
...no it just means that you can order it before it's available.

Edit: from the Wirefly pre-order news post: "Customers who want to reserve their very own HTC EVO 4G LTE can pre-order it from Wirefly.com weeks before the official launch date."
[Sprint HTC EVO 4G LTE] SilentSummer:
Lets hope they ship today. Though I have a feeling it will be another day of disappointment.

Normally I can be patient, it's just the whole not knowing when.
[Sprint HTC EVO 4G LTE] Traceamount:
Oh? I thought the pre-order just secured or "reserved" your phone. As to where Sprint actually had a message assuring their pre-orders would arrive before the date - but wasnt aware of anyone else having it in writing. Thanks for the response
[Sprint HTC EVO 4G LTE] sandtrapjack:
I just peeked in on the Amazon thread, and it seems that those customers are getting the same thing we are. No shipment, delayed arrival...we'll send them to you as soon as they arrive, yada yada yada.
[Sprint HTC EVO 4G LTE] TeeJai:
Just blasted their Facebook page. I think those of us that paid week ago deserve an update.
[Sprint HTC EVO 4G LTE] purock:
Yea. Wirefly and Amazon is in the same boat. I'm an Amazoner. At least you guys are getting some hope here and there. We aren't getting anything in terms of communication. Its always the same response.

"We have no idea when we'll get them, we'll let you know." No, we expect them at the end of the week. No, We expect them next week. Absolutely nothing.

My guess is you guys will have your phones before we Amazoners do. Hopefully we both get them ASAP.
[Sprint HTC EVO 4G LTE] FlowingAway:
I wonder if the information they're witholding is something that would cause a lot more people to cancel. Cause you know they know something.
[Sprint HTC EVO 4G LTE] flex360:
so glad i went with sprint
[Sprint HTC EVO 4G LTE] Imprezed:
I guess if 100 dollars is worth getting it a week or so sooner then sure.
[Sprint HTC EVO 4G LTE] compneo:
Believe me, I am upset that Wirefly is leaving us in the dark, but not enough to spend $100 more x3 phones, lol. I'm pissed but waiting. Lol
[Sprint HTC EVO 4G LTE] rdeets:
Still nothing new:
[Sprint HTC EVO 4G LTE] sandtrapjack:
If you have the time, there have been several posts on this thread that have copied their chats sessions into their posts. Look closely at all, each one has word for word the same verbage.

These CSRs, all they are doing on the chat is copying and pasting the memo they were sent to provide direction on how to deal with inquiries regardin our phones.

Talking to CSR via vchat has proven to be useless. They won't say anything unless directed by their superiors. If I logged into chat right now, I would get the same, word for word, script.

Like I said, they are just copying and pasting into their chat window. Those on the phone, are reading straight from the script provided.
[Sprint HTC EVO 4G LTE] jvs60:
So true
[Sprint HTC EVO 4G LTE] O.LPZ81:
Agreed. I just got off the chat too and I got exactly the same responses from the rep. Only difference is that they keep saying that they expect a shipment from Sprint before end of week. I was like today is Friday, it is the end of the work week. She was like before end of week Sunday. Now they are telling us Sunday, then next Tuesday they will tell us end of that week.... UGHHH.... LOL. I know that is it not on Wirefly but on Sprint for not providing them with shipments like they did Best Buy. But it is still frustrating.....
[Sprint HTC EVO 4G LTE] flex360:
still glad i went with sprint lol
[Sprint HTC EVO 4G LTE] caspertodd:
It would suck being a WireFly CSR. They probably honestly don't know what is going on. Their corporate office may not be communicating to them. But they are the face of WireFly, therefore the ones that get the brunt of the complaints. I'm sure they are just as ready for us to hurry up and get our phones as we are.

Looking at RadioShack's thread, it sounds somewhat promising that they may be getting their phones soon. Now I'm ok with Sprint users getting their phone before us, and even a little ok that BestBuyers are getting theirs, but I'll be damned if the RadioShacker's get THEIRS before us!
[Sprint HTC EVO 4G LTE] LuBi:
It's unfortunate the end of the week has become Sunday (which makes no sense).. On the bright side, I'm sure we'll see our phones before next Friday :rolleyes:
[Sprint HTC EVO 4G LTE] compneo:
I would wait another month if they would take another $100 off.
[Sprint HTC EVO 4G LTE] rdeets:
ISN:
[Sprint HTC EVO 4G LTE] caspertodd:
^^^ SON OF A....
[Sprint HTC EVO 4G LTE] jvs60:
It might be sprints fault for not sending them the phones. I find it hard to believe that they have the phones in their warehouse and are just sitting on them
[Sprint HTC EVO 4G LTE] vulcZ:
Going through Sprint would have cost me ~$250, whereas I only paid ~$119.99 through WF. The $130 in savings is well worth having to wait an extra week or two. I basically would have paid an extra month of service (family plan) to have an already-late phone, a week early, LOL no thanks!
[Sprint HTC EVO 4G LTE] jvs60:
Ok, if radio Shack orders are being fulfilled we have problems. Radio Shack wireless is operated by Simplexity, the same company that runs wirefly. This is bs
[Sprint HTC EVO 4G LTE] purock:
Oh I think it is Sprints fault. Sprint has been playing dumb along. I have a feeling they also have some sort of kickback deal with Best Buy. Best Buy's only future is through the wireless business.

Best Buy got phones shipped to their distribution center and then shipped to the stores and people were picking up their phones the same day as Sprint Preorders.

Whereas Wirefly and Amazon can't even get a fuggin order in. Perhaps they pissed off Sprint with their lower phone base price.
[Sprint HTC EVO 4G LTE] TeeJai:
Regardless, this is BS.

Due to lack of communication and false hope, Wirefly will never get my business again.
[Sprint HTC EVO 4G LTE] squigey:
I don't think it was online orders through Radio Shack, just the in store pre-orders. I had read the people that who had ordered through Best Buy online, didn't get theirs at the same time as the store pre-orders.

I wonder if anyone that has ordered through a 3rd party, that is ran by Simplexity, gotten theirs yet.

That said, I just need to resist the urge for instant grantification and pay more money just to get it sooner.
[Sprint HTC EVO 4G LTE] vulcZ:
Well think about it. They can't exactly say "Don't get mad at us, Sprint is the one delaying everything.". It's entirely possible that WF is telling the truth and they simply don't know when exactly to expect their phones, yet that doesn't mean they can pass the blame to Sprint, regardless if it is Sprint holding things up at this point or not. It just doesn't look right.

Or maybe it is WF. Point is, you saved a ton of money so don't feel too bad just yet...
[Sprint HTC EVO 4G LTE] rdeets:
I just think this is a logistical embarrassment. If you have paying customers, you should be on top of the logistics behind getting those customers the product they want. And stringing them along with half-truth or contradictory statements does not help the issue. WF should be bugging Sprint as much as we are bugging WF in regards to the ETA of the shipment so that they can pass along the information to the customers.

This is the 21st century. Logistics can make or break a business, and WF should be treating it (and their customers) with more respect.
[Sprint HTC EVO 4G LTE] DtownJeff:
I agree. The savings is worth it. It would not have been so bad if they didn't drop that "Hey, your phone has cleared customs" email on us this week and got us all excited.

When there was stilll no news today was about to cancel and say 'F**k Them', but then i keep reading how everyone is blown away by this phone. In an earlier post I mentioned that I did not mind waiting till Tuesday and I have come down off the ledge. I don't mind waiting, if i know when it is coming.

Just think, this is a story we can tell our grand kids.