yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] sandtrapjack:
I've always believed that if you break things down to the simplest possible means, the answer will present itself.

1. Talking to Wirefly about anything on this is like watching a bridge rust.

2. Sprint has a launch date now

3. As the "top online cell provider", Wirefly should know where their shipment is and when it will arrive. They don't.

There are over 1000 posts on this thread over the last couple of weeks, and those 3 things are the only things that are fact.

With 1-3 in mind, I stand a better chance of walking into a store Saturday morning and getting a phone.

If Wirefly could say with confidence that they are getting thier shipment Friday or Monday or even Tuesday, I would feel better. But the truth is THEY DON'T KNOW. And with that in mind, I must accept the possibility that Wirefly will not receive these phones until July sometime. They give me no reason to think otherwise. I just think of those Amazon customers who's delivery date on their order is July 5th.. Not next week, NEXT MONTH.

All of the things we know for sure point to the same thing with Wirefly. Difference is Amazon is at least providing a date to their customers. Wirefly just seems to like stringing me along.

So, I guess I will hit the store Saturday morning and try my luck there. If I get my phone, which I really think I will, it will take me about 2 seconds to cancel my order and tell Wirefly 'hasta la bye-bye' and remove thier link from my browser history.
[Sprint HTC EVO 4G LTE] rdeets:
I don't know if it means anything, but WF just posted how to cancel preorders on their twitter:
[Sprint HTC EVO 4G LTE] TeeJai:
Demand Saturday delivery. Its the right thing to do. :mad:
[Sprint HTC EVO 4G LTE] darwin619:
/Agree

The only thing that makes me smile is knowing how much future business this is costing WF. When a company's policy is to sandbag its clients, I love to watch them get their medicine.

2 years from now when all of these new contracts expire, what percent will return to WF? 10-15% is my guess, as opposed to triple that or more. Also, take into account the god awful word of mouth they are generating, and I can see potential losses in the low six figures.
[Sprint HTC EVO 4G LTE] Joshnor713:
Well I certainly won't pre-order from them ever again, but they do offer great prices, so I can't say I won't ever buy from them.
[Sprint HTC EVO 4G LTE] rdeets:
A little off topic, but has anyone seen this video of the ONE X being used as a hammer?

http://www.youtube.com/watch?v=Ux7oGEtrusI
[Sprint HTC EVO 4G LTE] benthe1:
Good point. If they have them in stock and at a discount, why not order through them. If they don't have them it stock, they'll probably be the last to get them of all the third party vendors.
[Sprint HTC EVO 4G LTE] dyey:
I asked the walmart rep about this when i got my wife's evo lte and he said it's fine, we wont get penalized. Same thing with amazon. Only WF said no go to me.
[Sprint HTC EVO 4G LTE] mrrogers1:
THIS! I'm not sure why they would voluntarily cut buyers loose when its not the case, or hell, maybe it is, we don't really know. LOL

Now that, is some sad **** right there...
[Sprint HTC EVO 4G LTE] rdeets:
Has anyone's receipt page been updated to reflect the next day shipping?
[Sprint HTC EVO 4G LTE] squigey:
Nope, mine still says 2-3 day Fedex. I verified that they did upgrade me via chat.

I had gotten the upgrade before they announced yesterday that it would be for everyone.
[Sprint HTC EVO 4G LTE] rdeets:
If anyone's interested, monoprice has back up external batteries for $13.12 + shipping

http://www.monoprice.com/products/p...=10833&cs_id=1083311&p_id=7664&seq=1&format=2

and MHL adapters for $10.20 plus shipping

http://www.monoprice.com/products/p...=10833&cs_id=1083314&p_id=8805&seq=1&format=2

Although, if you have Amazon Prime, you can get an MHL adapter for $10.98

http://www.amazon.com/gp/product/B006V6N9NM/ref=ox_sc_act_title_1?ie=UTF8&m=A1AMUYYA3CT6HJ
[Sprint HTC EVO 4G LTE] SPreston2001:
It probably won't change. Thats the original sales receipt so it probably won't reflect any final changes.
[Sprint HTC EVO 4G LTE] rdeets:
New WF standard message:
[Sprint HTC EVO 4G LTE] theoner1:
THIS!

Who ever couldn't tell is on them, for me pentile hurt my eyes to look at.
[Sprint HTC EVO 4G LTE] Minions:
Canceled my preorder. Not even sure if I want the phone, or want the galaxy S III now that the date(s) will only be a week or two apart. Was a 100% buy two weeks ago.

If I do get it, it will be through amazon, not wirefly. Way too many hoops to jump through for the exact same service that Amazon offers (including free 2 day shipping). Hopefully orders on amazon will be added back soon. (I got in at $150... before they even knew about the $120 offer.)

If I can get it for $150 from Amazon I may just order it instead of waiting for the Galaxy S III
[Sprint HTC EVO 4G LTE] ckoadiyn:
Waiting for the gs 3 u got awhile I think.. least a USA version
[Sprint HTC EVO 4G LTE] Don Lettrich:
Went to local WalMart and low and behold they one in stock (but only one and non-replenishable inventory)! Unfortunately, the system refused to let them activate it because they are not supposed to be sold until June 2nd. So they are holding it for me until 8:30 Saturday morning, which is still better than 'maybe' seeing one from WF sometime next week...maybe!

Still $40 cheaper than buying direct from Sprint. ;-)
[Sprint HTC EVO 4G LTE] LuBi:
Well I have no officially receievd both a Diztronic and a Cruzerlite case.. Still no EVOLTE, the cardboard cutouts the cases include are mocking me! :D:(:mad:

While I prefer the aesthetic of the Diztronic the Cruzerlite has no manufacturing tabs and looks richer overall. I'll be sure to post once I actually have a phone to put them on.
[Sprint HTC EVO 4G LTE] mrrogers1:
I have a HTCPedia, Diztronic AND Cruzerlite TPU cases all laughing at me because now phone to fill them. *smh

<<I too, am a victim of Apple patent #5,946,647>>
[Sprint HTC EVO 4G LTE] Clock190:
From Wirefly's Facebook:
[Sprint HTC EVO 4G LTE] Art2Fly:
Well thank you Andy. Seems like we will be getting our phones either next week.. or maybe the week after that... or maybe after that... definitely possibly for sure
[Sprint HTC EVO 4G LTE] mrrogers1:
HA ha! That's funny, but hoping for next week. Lol

<<I too, am a victim of Apple patent #5,946,647>>
[Sprint HTC EVO 4G LTE] leebo:
I have an idea: Lets all get on the phone and start calling Wirefly and update the CSR's! That way, when we call back, they'll have the latest info for us!!!
[Sprint HTC EVO 4G LTE] rsriniv24:
You can still get yer free Bluetooth, folks!

Just got off a chat with Wirefly, and even though the rep knew the phones were coming in Saturday, he gave me the complementary Bluetooth for my troubles. If you are holding out for the deal that Wirefly is giving us, and you haven't been given one-day shipping and a headset or a case for free, my suggestion is to hop onto whereismyorder.com and get your stuff.

Sadly, this phone is for the Mrs. I'm still awaiting the GS III release on Sprint to make a decision between the two phones.

Me: So what timeframe are we looking at? The phone officially launches on Saturday according to Sprint. Does that mean we'll get the phones on Saturday?

Salman : Yes, we are assuming to have the device by Saturday.

Salman : I would request you to wait until then.

Me: Salman, does that mean I WILL HAVE THE PHONE Saturday, or does that mean that YOU will have the phone on Saturday.

Salman : We will have the device by Saturday. So, once we have it in stock then we will process it further.

Me: And when you receive it, we're talking about 4-5 additional days?

Me: Will you be receiving enough stock to handle all your preorders?

Salman : Unfortunately, we are not sure about the device stock. However, we are trying to get the phone in stock.

Me: Salman, I know some Wirefly customers have been offered a complementary bluetooth earpiece because of the inconvenience. Would you be able to do this?

Salman : Since we ideally do not offer any free accessory, however I made an exception for you.

Salman : I will include a free Bluetooth headset on the order as a compensation for the inconvenience you have experienced.
[Sprint HTC EVO 4G LTE] njspank:
With news of the WF push back. I clld Sprint Sat morning and pre-orderd phone for $220 with tax and the CSR gave me free shipping after saying that online at sprint.com, I can get free shipping. The activation fee was also waived! I then asked to be trsfd to acct svcs. I told AS that I'm renewing with sprint and previously ordered with WF but I cxld. I sd I was told I can get a $70 b/c I'm loyal customer. She applied an $80 credit to acct and I'll see it on my bill!

Sent from my BadAzzEvo using Forum Runner!
[Sprint HTC EVO 4G LTE] ajohnson16:
It's incredibly annoying to hear about people getting discounts and bill credits.

I've been a Sprint customer for nearly eight years now, never missed a payment, never had a late payment and have only used three devices during my time (including an OG Evo ordered last April for $199) and I cannot get any of this stuff applied at all. Tried getting the activation fee waived, nada. And now people are getting activation fees waived + credits?

Annoying. :mad:
[Sprint HTC EVO 4G LTE] shook187:
A lot of it is all BS...I wouldn't pay mind to half the **** people say around here.
[Sprint HTC EVO 4G LTE] purock:
Same. I tried to get Sprint to waive my activation fee a few times and they kept saying no, that's not possible with an upgrade, etc. And forget about a misc credit to my account.

So I eventually just canceled my preorder with Sprint and went with Amazon. Save myself some extra cash that way.

I think what's most frustrating is the lack of consistency. You'll get different answers from different people you talk to. But this is true of any large company's customer service.
[Sprint HTC EVO 4G LTE] njspank:
My free shipping and free activation was granted by telesales and the "Loyalty" credit was applied by "Account Services". I say It's a matter of which CSR you get on the phone.

I posted this info to help my other Sprint brethren! There is no need to BS anyone about credits and such. I say keep trying. And u have act like your auditioning for a major movie role. Lay it on thick man. Good luck!

Sent from my BadAzzEvo using Forum Runner!
[Sprint HTC EVO 4G LTE] O.LPZ81:
On 5/7 I initially had placed my pre-order through Sprint my final price on my confirmation came to something like 216.45. When I saw that WF had the Evo LTE for 119.99 I called and cancled my Sprint pre-order and and went throught WF website and saved myself $100 in the process. So I dont mind waiting a couple of days or even a week for my new Evo to arrive.

On a side note this is what I did to get credits on my account about $175.

Sprint Top Tier Support #: 18667270665

I have 5 lines eligible for upgrade on my Family plan, I upgraded one of those lines last month and just got hit with a $36 dollar activation fee. I did the math and 36 x 5 = 180 gets expensive just to upgraded. I called Sprint through the regualr channels they gave me the run around said they could not waive any fees got transferred to retentions threathen to close the remaining lines and nothing. Just a sorry cant help you. I have been a customer for 10+ years. So I hang up.

I call the number provided. 1 minute later I am on the line with a rep. Explain my situation: Been a long time customer I have 5 lines ready for upgrades I dont want to get hit with 180 in upgrade fees what can you do. His name was Charles, he said give me a minute let me take a look. Tell's me here is what I got: I can extend your main line for 1 year and give you 100 account credit and 25 for each of your other lines without extending those contracts. Plus get to keep the 150 upgrade credits on the remaining lines. Way better experience talking to Charles than my first encounter with the first 3 reps.
[Sprint HTC EVO 4G LTE] URABUS0924:
Definitely not wrong, unless you consider ordering on the morning of the 7th late.
[Sprint HTC EVO 4G LTE] Genjinaro:
LOL, Hate much?

You both can get the same deal/s, it all depends on who you get on the phone.

Rule of thumb:

Be nice, haggle & if you really want it, follow the 3 call rule or hit up retentions.

Push for it, if that rep can't make it happen, the next one or manager will.
[Sprint HTC EVO 4G LTE] Holyrolla:
I ordered on the 10th, but my order is validated, unlike yours. Did you order a new line or did you renew? I renewed, that may be a differentiator.
[Sprint HTC EVO 4G LTE] URABUS0924:
I'm renewing my contract.
[Sprint HTC EVO 4G LTE] karmak:
I placed my order on the 10th. Order Validation has a check mark in it and my Estimated ship date says awaiting inventory.
[Sprint HTC EVO 4G LTE] karmak:
I did order through the friends and family site and paid 119$ for each. This was an upgrade on 2 lines.
[Sprint HTC EVO 4G LTE] phiphiJR:
I ordered on the evening of the tenth through the Friends and Family thing. Have three checks and 'awaiting inventory' and nothing about 2-3 weeks. It's a brand new line.
[Sprint HTC EVO 4G LTE] Robbzilla:
I had to jump through some hoops with WF (they put in a wrong number for the upgrade line) but I'm sitting at validated as well. We'll see how long it takes to get here now...
[Sprint HTC EVO 4G LTE] phiphiJR:
I just did the online chat dialogue off of the order status page. "Dylan" informed me that the 18th is when they expect to have stock of the phone in the first place, however "it appears that this has been delayed" and "we are still waiting on confirmation of the date we will have stock."

Yay.
[Sprint HTC EVO 4G LTE] exSD:
I was told that "for sure" they are getting their batch on the 18th. But as to when "my" device would ship would not be known until the batch arrives. I ordered on the 10th (had one on the 7th, cancelled for the Friends and Family price) so I doubt I was going to get first shipment.
[Sprint HTC EVO 4G LTE] ajohnson16:
upon akshon

WF was pretty vague when I spoke with the rep earlier.

The only thing I could confirm for certain was that they do ship based on when the order was placed.

My rep was unable to confirm a black and white shipping date, only noting that the phone is supposed to be released on May 18.
[Sprint HTC EVO 4G LTE] SilentSummer:
Everything here is speculation until someone has a solid confirmation via email with a tracking number.
[Sprint HTC EVO 4G LTE] Chaosmaker2k:
You haven't had the third approval yet. That's why yours is delayed.
[Sprint HTC EVO 4G LTE] focbuster78:
ordered mine on the 9th, I doubt I will be within the first batch. :(

But I did get my free bluetooth headset in the mail today.
[Sprint HTC EVO 4G LTE] FlowingAway:
Hey guys random question that I already know the answer to probably. I went to Walmart tonight and found one there. Got it. Activated it. I assume with the deed being done the WF order wouldn't take even if I hadn't canceled it, correct? It would've shown my upgrade eligibility as 2 years from now, rendering the deal useless right? I'm trying to cover my bases the wife has a lot of questions. She's wanted me to wait to cancel the WF order until I saw for sure that they wouodnt be shipping for a few more days but I told her that getting it now with a new contract pretty much immediately screws the deal I had with wirefly. Thanks guys. Phone rocks.
[Sprint HTC EVO 4G LTE] LuBi:
Wirefly ESN Policy and Discount Eligibility

Since there was so much confusion about this I decided to ask another reps interpretation of their policy. This time I was told that an ESN swap trigger a penalty fee. Instead of providing customer service I was given a canned response and linked to whereismyorder so I could search the policy myself. So I did! Guess what? An ESN swap DOES NOT void you promotional price (at least in my situation) YMMV. Read it for yourself and decide:

In my situation I have two lines on a family plan, A is eligible B is not. I purchased the EVOLTE with A's eligibility but will ESN swap it to B's number. Reading over the policy I can see I will:

1. Be maintaining the device on the rate plan originally activated (family plan)

2. Not transfer the device to another account (same account, family plan)

So there it is folks, YMMV but if it wasn't clear it should be now.
[Sprint HTC EVO 4G LTE] mrrogers1:
Yeah, considering they don't interpret it, or at least regurgitate consistently, I would personally error on the side of caution.

Clear, well, to us, yeah but our understanding isn't really what counts.

Damn right, YMMV :D

<<I too, am a victim of Apple patent #5,946,647>>
[Sprint HTC EVO 4G LTE] AB33:
I believe they still would have shipped the phone to you and charged you but you would not have been able to activate it, or you would have been able to activate it and the Walmart phone would have caused some type of penalty on your account IMO.
[Sprint HTC EVO 4G LTE] Droiddinho:
Hopefully we get good news today.
[Sprint HTC EVO 4G LTE] caspertodd:
I would thank all the people that went to Walmart and canceled. That may have put you in the first batch.
[Sprint HTC EVO 4G LTE] ckoadiyn:
Not to mention those that went to bb lol
[Sprint HTC EVO 4G LTE] five40:
So glad I cancelled my order now. I was planning to do an ESN swap when I got my EVO.

I think Amazon has a similar policy regarding discounts.

How much is the penalty for moving the device off the line it was purchased on?
[Sprint HTC EVO 4G LTE] JGillis2391:
I'm actually happy I decided to cancel from Wirefly for many reasons, but the 2 main ones are that I don't want to be under their hook if something happens and have to deal with more bull****, and I like the fact that with Best Buy if something happens I can just take it to a store and have more of a chance of getting problems fixed. (I plan on buying insurance). I also am just happy to not give my money to Wirefly after all of this bull**** we've been dealing with.
[Sprint HTC EVO 4G LTE] SilentSummer:
So I wonder if they ship on Saturday if we will actually get it on Monday or Tuesday.
[Sprint HTC EVO 4G LTE] xuohtx:
Talked with Wirefly yesterday and was able to get them to add a black silicone case to my order along with the next day shipping. Let's hope it all shows up early next week.
[Sprint HTC EVO 4G LTE] caspertodd:
My understanding is that they will receive them to "process" on Saturday, will ship them out on Monday, and we will receive them on Tuesday (at least those of us in the first shipment). Shipment number two will probably happen in the same time frame, but a week later.
[Sprint HTC EVO 4G LTE] five40:
It's really not their fault the phone got delayed. I cancelled because I could not live with 3G only until LTE came to my area. I jumped on the $119 price because it was just too good to pass on. The lack of feedback can be very frustrating though.

I think most people on XDA knows more about what's actually going with the phone than the CSR's at Wirefly so I don't understand why people kept calling/chatting with them.

That was futile and only served to get urself even more aggrevated.
[Sprint HTC EVO 4G LTE] caspertodd:
I feel that Wirefly is getting a lot of unwarranted blame. To me it seems that they are trying to take care of their customers. I don't think Wirefly would purposefully withhold information, they probably didn't have any to give. But we constantly kept bugging them for updates, and were getting aggravated by their canned responses. But what really do people expect? From all the chats that I have seen posted, the CSRs seem nice enough. I do plan on continuing to buy my phones from them for now, until they screw me one day, which I'm hoping doesn't happen.
[Sprint HTC EVO 4G LTE] davidlightle:
Well, honestly, I don't agree that they're "trying to take care of their customers" at least, not as much as they should.

First, they should've been able to let us know there was a second part to the customs hold-up (by "some phones have been released from customs", we assumed some models, not some shipments). Some retailers (Best Buy, and Sprint.com, then Radio Shack and Target, I believe) were getting the phones at that point. Then, surprise, the customs hold-up wasn't finished like we had thought, and we finally heard about the last of it this week. But Wirefly (and Sprint, and HTC...) didn't let us know that was still going on.

Second, Wirefly has to have information on what's going on (what the hold-up is, where shipments are and when they're coming, tracking information, etc.). So prior to the final release of above-mentioned customs hold-up information, we were being told the shipment was en route...for over a week. Mind you, as I said, this is while others received their shipments AND got them to customers. But Wirefly couldn't even receive their shipment or tell us when?

Third, Sprint sent out free gel cases to their pre-order customers; those same customers that received their phones a week ago. Wirefly said "nope sorry, we're not doing that" on a general case basis (some exceptions seen in this thread). So, we waited longer (still not done waiting as a matter of fact), and they're tossing us less.

Fourth, the whole "free upgrade to overnight shipping" is almost a cop-out compensation for "keeping us patient customers happy". Really, I had that (along with many here) a week ago. So nothing new for the extra, extra wait. Plus with the release date of 6/2, tomorrow, and the shipment not coming in until then for Wirefly, we'll see our phones on Monday at best, Tuesday more likely. So pre-ordering for us means a later shipment than a non-pre-order at a brick-and-mortar location. That's pretty awful in my opinion. I had better luck when I got my OG Evo by standing in line for an hour, no pre-order, on release day.

And if I hadn't gotten in on the F&F pricing ($119), but instead the $149, I would've EASILY and hands-down gone to Best Buy and pre-ordered and likely already had my phone.

In all honesty, yes the situation was a mess for HTC, Sprint, Wirefly and everyone else (all because of Apple :mad:). So you can say some of those aren't at fault and pass the buck around, but the mishandling is there. Wirefly could've easily said "look, we don't have the phones yet, don't know when because our shipment is still held in customs" and then they could have updates us with "our tracking information says we should get the phones on 6/2".
[Sprint HTC EVO 4G LTE] caspertodd:
I guess I do somewhat agree with this, but it is hard to tell what WireFly really knew. To me it just sounds like Wirefly is getting singled out, when in reality, this whole fiasco could have been handled a little better by all parties involved. The rest of your statement is complete bull****... j/k :p
[Sprint HTC EVO 4G LTE] SPreston2001:
Lol I just dont see how everybody is so quick to blame Wirefly for all of this?? I mean seriously do you really think they wanted this mess? Do you really think they enjoy losing preorder sales?? They have to wait on their shipment before they can send them out lol. I have ordered from WF many times in the past and this is the 1st time ive ever experienced any sort of delay. And technically its not even a delay considering the phone is getting released on Saturday June 2nd. Preorder doesnt mean you get the phone early, it simply implies you can reserve the product so you dont have to worry about inventory shortages. Im not saying they handled this whole situation the right way, but I mean they have been doing everything they can to keep us happy (bluetooth, shiping upgrades, etc). It looks like we will have our phones by next week and in a few weeks from now this whole thing will be water under the bridge. Its just a phone...
[Sprint HTC EVO 4G LTE] neoshi:
$400