yashsingh1/xdaforums huggingface dataset:
[Sprint HTC EVO 4G LTE] SilentSummer:
Well I think at this point we are on the home stretch.

I will stick it out to save some money, waited this long, whats another few days.

If the shipments got release last night, they get them today/tomorrow. We are looking at Friday at the earliest, or next week.
[Sprint HTC EVO 4G LTE] rdeets:
That's EXACTLY what we were saying this time last week...
[Sprint HTC EVO 4G LTE] FusionX:
I'm being skeptical too... however, last week we thought that all the phones were released from customs. Maybe now that they have that can provide light at the end of the tunnel.
[Sprint HTC EVO 4G LTE] johnnymcmahan:
And will probably be saying next week...I am losing hope!!!
[Sprint HTC EVO 4G LTE] mrrogers1:
LOL! That was good for a laugh. Not much to laugh about in here.... this has been one sad ass launch (or lack there of). :(

---------- Post added at 12:05 PM ---------- Previous post was at 12:02 PM ----------

Well that confirms what the Verge reporting yesterday so that is good, but still not that good for a date. It does appear that WF will stay within their promise time frame of 2-3wk and that is better than what the others said at the get go, which was nothing really... Maybe there are fortune tellers at WF and maybe they just figured, under promise and over deliver. :confused:
[Sprint HTC EVO 4G LTE] waterbound:
Reply from Whereismyorder.com (more of the same)

"however, we are excepting an update from the higher management very soon"

I assume he/she/they meant 'expecting' but maybe, just maybe, a new canned message will be generated.

-------------------------------------------------------------------

Thank you for contacting our Customer Service Department.

I apologize for the inconvenience caused to you, Unfortunately, we do not have tentative date or time frame of receiving the stock from manufacturer so far, however, we are excepting an update from the higher management very soon.

I assure you that once it becomes available in stock, we will process the order on priority basis for you.

If you have any additional questions, please reply to this e-mail or you may log on to www.whereismyorder.com and chat with a Live Agent. Agents are available 9 AM-10 PM EST Monday to Friday and 9 AM-9 PM EST on Saturdays.

Sincerely,

Nisha,

Customer Service Department.

-----Original Message-----

From: XXXXX

Sent: May 30, 2012 9:51:59 PM

Subject: RE: Sprint - Assistance with my order - XXXXXXXX

Any status updates?

As you are aware, Best Buy, Walmart and Radio Shacks have been found to carry and sell the new EVO LTE's. This is getting beyond ridiculous when everyone else is getting their new cells except the people who ordered (pre-ordered) through Wirefly.
[Sprint HTC EVO 4G LTE] Adam1422:
FYI...

I just cancelled my order with wirefly for many reasons:

1. they plain suck @ss

2. Customer service is so great!

3. they suck @ss

4. did I mention they suck at life.

5. they have had my money for the past 2 weeks!

6. cant wait to do business with them NEVER again!

Called my local Walmart and low and behold they have them in stock and have had them all week. So tonight I will have my EVO 4G LTE in my hands will you? Thanks for letting me rant!
[Sprint HTC EVO 4G LTE] mrrogers1:
BUT it's not "exactly" what they were saying and we have this official update from Sprint and other blogs also reported this so I think we are in better place this week as well.

I mean, it may sound like defending WF (not like they can't use it) but I can't imagine how fukced up being in their position with either NO information from Sprint or being told NOT TO release any information about wtf is going on. They can't really tell them to fukc off.... they just have to keep feeding their customers, some loyal and old, some skeptically loyal and new but also some new and PISSED OFF NOW vowing to never use them again. They are losing monies to try and keep us all happy (free overnight, POS BT units) and not to mention people just walking away from the "great deal" they had.

This will definitely change they way 3rd party vendors and customers alike, will go into a phone launch. Talk about sour apples...

---------- Post added at 12:28 PM ---------- Previous post was at 12:19 PM ----------

1, 2, 3, 4 and 5 are unfortunate by-products of a really fukced up situation out of everyone besides Apple/HTC/Sprint's control. 6, well, sorry to see you go, but COMPLETELY understand. Who couldn't.

I will say this though, you should get to Walmart sooner rather than later as to not find yourself without a phone, without a pre-order, and REALLY pissed off about the whole EVO 4G LTE fiasco. There are 4 Walmart's in my city and 3 received 1 unit each, the 4th actually told me they had a phone and it WASN'T EVEN THE PHONE (it was a display model) and all 3 of those units were seriously sold within 3hr of me calling them about them. (*I was able to get my buddy a phone yesterday, I'm holding out....)

Now if they had shelves full, then that is really sweet! Very lucky for you (and yes, we are a little jealous you got your phone that easy) but if not, I wouldn't sit back too long before taking a early out day from work to get it. Your clock is ticking and the "Walmart has phones" bell has been going off since early Tuesday.

*I would NEVER cancel a sure (well, sure one day) thing without having the next best thing in hand.
[Sprint HTC EVO 4G LTE] jshawjr:
I just ordered my three phones yesterday, and I was fully aware of the 2-3 week delay, based on the customs fiasco that HTC had to deal with. One reason I will not cancel is because of the great price I received from Wirefly, in addition to the $50 Cash Back from BofA "Add It Up" program!!! By the way, I just checked Walmart and they do not have the phone in stock either, and their price is $189 for the upgrade vs. $149 with Wirefly...two to three weeks delay is not going to kill my deal with Wirefly and BofA...and the best thing is in Nevada there is no sales tax with online orders!!!
[Sprint HTC EVO 4G LTE] rdeets:
WF put a status update on their facebook:
[Sprint HTC EVO 4G LTE] sandtrapjack:
Wirefly just issued this statement with respect to the EVO 4G LTE Pre-orders on their FACEBOOK page. This was posted 8 minutes ago on FB:

https://www.facebook.com/Wirefly
[Sprint HTC EVO 4G LTE] mju4t:
I just got off the phone with Wirefly and they said they're expecting to receive the phones this week. They couldn't give me an exact date, as they did to customers last week, because they "didn't want to give me false expectations" and "many customers were irate" the last time they did that. The rep also confirmed they'd be shipping out the orders in the order they were received.

So...it's not much to go on, but combined with the official statement that the phones were released from customs makes it a little easier to hold out for just a litlte bit longer...

PS - they upgraded my shipping to next day for free.
[Sprint HTC EVO 4G LTE] deliberatepace:
I hate to be an alarmist but...

Hello All:

Newbie here, and very thankful for all of the discussion about the ongoing delay of the HTC EVO 4G LTE pre-orders from Wirefly.

I don't know what it means (but I can't imagine that it is a good sign), but Wirefly has now deleted one of my posts to their FB page. In the my post (from yesterday), I merely asked for information on why we had reached the end of Tuesday and they still did not have any specific information to report, as had been promised publicallly by them at the end of last week. A CSR provided a canned/fairly useless response to my post (which someone pasted here or in another forum) about how they expected definitive information "very soon" and that they would update us all accordingly when that happened. The post was there this morning, but when I just checked now, it has been deleted.

Just thought I would let people know. Maybe it means something, maybe it doesn't, but I am concerned that we have now moved from lack of communication to censorship/erasure in terms of customers' frustration with WF's repeated failure to make good on their own promises.

P.S. While I was composing this post, the CEO of WF apparently posted about the delay on FB. Nice gesture, and everyone is now upgraded to one day shipping, but the situation still does not sound good to me.
[Sprint HTC EVO 4G LTE] sandtrapjack:
Ok, so in case you missed it, you no longer have to ask Wirefly to upgrade your shipping on the EVO 4G LTE. They are upgrading EVERYONE who preordered this device.

http://xdaforums.com/showpost.php?p=26762949&postcount=975
[Sprint HTC EVO 4G LTE] ptrd:
Honestly I quit. I canceled my preorder. I ordered on may 7th and got the 150 price. The next day I see 119 preorder so I just figured they would price match. I haven't called or used chat until today (my bad).

My deal breakers were: they wouldn't give me the 119 price check. The difference in cost would be the one day shipping and bluetooth. I offered to not take either. They wouldn't. Also if you saw they were not to waive activation if you ordered before may 24th. I saw this on a banner ad on the website. They wouldn't honor activation waiver. So basically I have a 150 + 36. That's the same deal I would have gotten if I just ordered through best buy. Minus tax which is all of 16 dollars. Good job wirefly at losing a potential new customer. Also my fiance and brother were going to be on my plan next month so they won't get that new business either.
[Sprint HTC EVO 4G LTE] mlin:
I bet they ship so that the phone is received on Friday the 18th, so likely shipping on Tuesday or Wednesday and I'm sure a few will receive the phone early. I ordered through Sprint so am in a different boat than you guys but this is my guess based on 3rd party retailer pre-orders in the past. I got my activation fee waived so my total was $215, not as great as $155 but at this point I'm not terribly worried about 60 bucks though it is nice to save money when the opportunity presents.

Anyhoo, hope you guys and gals get your phones sooner than later. 2-3 weeks is worth $60 to me, 2-3 days really isn't.
[Sprint HTC EVO 4G LTE] gpz1100:
Although getting a new phone is nice and all, i'm not overly anxious about it. I haven't changed much of the configuration in mine for over a year now. I dread having to do it all over again.

If it gets here at the end of the month, i'm fine with that too!! :D
[Sprint HTC EVO 4G LTE] guih:
I'm optimistic it'll arrive by latest early next week for me since I ordered on the very first day. I don't want to risk something going wrong during a cancellation that'll just create more problems anyways.

Root: Android unlimited
[Sprint HTC EVO 4G LTE] alchemist316:
For me I think its when I can't just reach a company and get an answer of when an order ships or how when I checked whereismyorder the day I ordered it was down lol not a good sign to me I paid less than most as is sprint owed money on a mistake .. I definitely hear what ur saying though.

Either way we all will have an awesome device right :D
[Sprint HTC EVO 4G LTE] PsiPhiDan:
Haha wow! I haven't gone more than a few weeks without changing my setup. I take it you aren't much of a flash-a-holic then? I think you are one of the few who aren't fidgeting as the calendar slowly gets closer and closer to May 18th...
[Sprint HTC EVO 4G LTE] Kidromulous:
One problem. It says awaiting inventory right? That inventory comes from where? Sprint correct? Therein lays the problem. Sprint has cut their inventory to fill their own orders. Samsung just cornered the market on the s4 processor which has caused massive shortages. Not saying wirefly people are in trouble but that is why wirefly themselves is saying it may be delayed
[Sprint HTC EVO 4G LTE] mrrogers1:
Couple days here! Bootmanager is my favorite app. Just flashed Joelz new CM9 build and will probably rock it until I get my LTE! I gots issues....
[Sprint HTC EVO 4G LTE] KaptainOblivious:
I'm still going very old school here with a Touch Pro 2.... I'll wait patiently and save my $80 dollars.
[Sprint HTC EVO 4G LTE] gpz1100:
I spent plenty of time messing with roms, different cpu settings, governors, etc. Eventually I said screw it. I have better things to do. I settled on cm7, which since the first 7.0 final, i've just been flashing updates every 5-6 months ontop of previous, never starting from scratch. With it being almost summer, plenty of outdoor activities to keep me busy :)
[Sprint HTC EVO 4G LTE] KaptainRandom:
Uh, NO,

All retailers get product from manufactures, not service providers.

You are saying that EVERY phone from each manufacturer (apple,blackberry,htc,kyocera,lg,motorola,samsung,zte) goes directly to sprint and sprint ships every phone (regardless of manufacturer) to 3rd party retailer before sending to buyer?

That just make no sense at all.
[Sprint HTC EVO 4G LTE] grrmisfit:
no but i would bet sprint would get first priority on quantity and then the others get whats left
[Sprint HTC EVO 4G LTE] alchemist316:
That's kind of what wf said when I said to the rep so sprint is main priority obviously so somehow it limits wf inventory idk what the exact process is
[Sprint HTC EVO 4G LTE] Kidromulous:
No that's not at all what I am saying. I'm saying Sprint allots said inventory in the case with the Evo line. Even wirefly says as much they didn't mention HTC at all
[Sprint HTC EVO 4G LTE] oOflyeyesOo:
Well, hopefully with everyone switching over to the sprint pre-order, that the people still on WF will get them sooner.
[Sprint HTC EVO 4G LTE] shook187:
The guys that got the 119.99 price aren't going anywhere. The'll wait a few days extra if need be.
[Sprint HTC EVO 4G LTE] mrrogers1:
Sho you right! :D
[Sprint HTC EVO 4G LTE] oOflyeyesOo:
Yeah I got the 119 price, Im not dropping that to pay more money, I can wait, but its so hard!
[Sprint HTC EVO 4G LTE] Shinzul:
I ordered 2 at the 119 dollar price point. Although I am glad I am going to be out of the country for a week. Won't have to worry about using the phone at all :-). That will make it easier for me if the pre order is delayed.
[Sprint HTC EVO 4G LTE] w3r3wolv3s:
How the heck did you manage that? Bastards wouldn't even budge for me!
[Sprint HTC EVO 4G LTE] Droiddinho:
So has anyone actually spoken to a rep at wirefly to confirm the delay? I'm gonna wait a few days until I ask...if it truly is delayed then I'm going to negotiate the waiving of the activation fee. I know I paid 80 less for the phone but I was also under the impression I'd have my phone within a reasonable time as a PRE-order.
[Sprint HTC EVO 4G LTE] rdeets:
Please let those be two different people....:eek:
[Sprint HTC EVO 4G LTE] Txsrooster:
I nearly spit out my food on that one...thanks I needed that laugh.
[Sprint HTC EVO 4G LTE] caspertodd:
First of all, the $119 price was only for Friends and Family, and was not a published price. The published price was $149.99. As far as the $36 activation fee... all places are charging that. You cannot get this fee waived (unless you beg Sprint and are lucky, they might do it for you). It even said on Wirefly's website that the free activation does not apply to the Evo 4G LTE.

So what did Wirefly really do wrong here? They sold you a phone for $149. You would not get that deal at Best Buy! Sure, they give you a $50 gift card there, but you have to use it there. You also have to pay tax, and STILL have to pay the activation fee.
[Sprint HTC EVO 4G LTE] LTEvo:
Even if we get the phone by 7th. That is still within the 2-3 week delay especially considering Sprint only got the phones out on the 24th.
[Sprint HTC EVO 4G LTE] O.LPZ81:
My last conversation with Wirefly:

You have been connected to Susane.

Susane: Hi Me. Thank you for contacting our chat support group. I'd be glad to help you in canceling the order.

Susane: How are you doing today?

me: Better now that I walked into a Walmart and bought the HTC EVO LTE from them and I have it in my hands.

Susane: That's great.

Susane: For security reasons, could you please verify the last four digits of your Social Security Number?

me: ####

Susane: Thanks for the verification.

Susane: I have cancelled your order per your request.

me: Thanks.

Susane: You are welcome.

Susane: You will also receive a confirmation email for the cancellation in the next 24 hours to the email address we have on file for your order.

Susane: Your order number is your confirmation number.

Susane: We have not applied any charges to your credit card, we have only authorized the order amount $119.99 that will be released within next 24 hours.

I said screw it. Went back into Walmart and finally got my EVO LTE. It is sweet. It was 157 before tax but I got about 160 worth of credits from Sprint and dont have to worry about Wirefly Terms of Service and stuff. $50 more that Wirefly 120 but $50 less than throught Sprint. I happy with that medium....
[Sprint HTC EVO 4G LTE] DB13:
How can I cancel my order I'm tired of these games! Never ordering thru Wirefly ever again
[Sprint HTC EVO 4G LTE] Clock190:
Get on their chat support and ask them.
[Sprint HTC EVO 4G LTE] david279:
You can cancel from the order status page.

Sent from my EVO 4G LTE
[Sprint HTC EVO 4G LTE] ptrd:
I agree I lol'd. Two more people are going on my plan Btw next month when their plan is up.

exactly I didn't get any deal. I paid 16 dollars more. It would have been worth it if I canceled earlier. And really what if I wanted the actual cost of the "free items" they are giving? Can't they work with me and at least cut some of the price off? Bluetooth headset probably the bucks but overnight shipping is never cheap. I am willing to wait two days. I already waited this long. I did this more on principle.
[Sprint HTC EVO 4G LTE] mrrogers1:
Prepare for more games from another vendor... maybe you have missed the last 980 pages of this discussion but it's not a WF issue.
[Sprint HTC EVO 4G LTE] sandtrapjack:
C'mon folks, only 10 more posts and we will hit 1000 posts about absolutely nothing!

No phone

No Shipping information

No updates

and

No money
[Sprint HTC EVO 4G LTE] leebo:
Another difference is that he would actually have the phone.
[Sprint HTC EVO 4G LTE] sandtrapjack:
Sure, but Best Buy applies the gift card to the subsidized phone price, hence you get it for 150.
[Sprint HTC EVO 4G LTE] caspertodd:
That's definitely cool. Their website says that they send you an email with the gift card number 2-3 days after you get the phone. Just curious how you can use the gift card before you get it?

"$50 Best Buy gift card offer

Pre-order the HTC EVO 4G LTE and get a $50 Best Buy gift card when you activate the phone.*

The HTC EVO 4G LTE boasts an amazing camera and authentic sound.

*Requires a 2-year agreement

with Sprint and activation through Best Buy. Gift card code will be e-mailed within 1-2 business days of phone ship date. Limited 4G LTE availability in select markets."

---------- Post added at 02:37 PM ---------- Previous post was at 02:36 PM ----------

Yep, still not Wirefly's fault though.
[Sprint HTC EVO 4G LTE] sandtrapjack:
I got my EVO 4G from Best Buy at release and they had the same deal. 50 dollar gift card and when I went to the store to get my phone, they applied the gift card to the price.

Also have some co-workers (3) who already have their EVO 4G LTE they ordered from Best Buy. When they went to pick them up last Friday, they got the same deal and the gift card was applied to the price and they paid 150.
[Sprint HTC EVO 4G LTE] Pyro1284:
150 plus tax and activation fee correct??
[Sprint HTC EVO 4G LTE] DB13:
Thanks but I've been watching this thread since day one, I should've ordered from sprint in the first place. I don't care who's fault it is anymore I just want my damn phone
[Sprint HTC EVO 4G LTE] scottspa74:
Aside from WF billing me repeatedly, the 6mo contract fine-print is what made me cancel my order. If you change your plan or swap devices/numbers with someone else on a family plan, you're likely to be billed 400$.

I asked them, "what if I have to file an insurance claim regarding my phone and have to switch activation to my old Evo for a few days while awaiting insurance replacement, am I on the hook for 400$?"

I was told "yes".

I said, "thanks, lets go ahead and cancel the order now".

Just a heads-up.

sent from my Evo LTE, usually.
[Sprint HTC EVO 4G LTE] O.LPZ81:
Yeah I asked the same question to the rep and he was not able to give me a straight answer on that matter. It was really vague so I decided not to risk it.
[Sprint HTC EVO 4G LTE] BigMosley:
Everyone who still doesn't have the phone needs to call every Walmart around them. I called 10 Walmarts and one of them had only got 1 in and I had to drive 45 mins away but I got it. This phone is crazy awesome.
[Sprint HTC EVO 4G LTE] ptrd:
Yes after reading about the 6 month issue that is another reason why I can't go with them. At best buy or even sprint for that matter, it just modifies the plan but doesn't extend the contract.
[Sprint HTC EVO 4G LTE] caspertodd:
Not true.

Please wait while we find an agent to assist you...Please be sure not to refresh your browser or hit the "back" button during our session.

You have been connected to Ruma .

Ruma : Hi Jason. Thank you for contacting our chat support group. I'd be glad to help you with your concern.

Ruma : How are you doing today?

Jason : Good, thank you

Ruma : That's great, you are welcome.

Ruma : For security reasons,could you please verify the last four digits of your Social Security Number?

Jason : ####

Ruma : Thank you for the verification.

Ruma : Jason, if the phone is broken within 181 days, you can purchase a phone from outside.

Ruma : However, do not make changes on the account or else you will be charge.

Ruma : If you purchase a phone within 181 days you will not be charged $400.00

Jason : So I can purchase another phone and activate it in place of this one and not get charged?

Ruma : Yes, you can do that and you will not get charged.

Jason : Ok, thank you!
[Sprint HTC EVO 4G LTE] msolis03:
Are you guys saying we get charged a fee with Bestbuy and Sprint if I were to change numbers on the HTC EVO 4G LTE?
[Sprint HTC EVO 4G LTE] SPreston2001:
Lol I appreciate your effort but im not doing all that just to get a phone a week early. I mean seriously I got the phone for $119.99 + free bluetooth + next day shipping and will probably get my activation fee waived by sprint. Honestly this phone is just like every other big phone that hits the market, at first its the best thing in the world, but after a few weeks the hype dies down and its just a fancy communication device lol. I still have a mint condition Evo 3d rooted with MeanRom so im really not that pressed about having the phone at this instant. Sure the LTE has a larger screen, and some cool new features but in the grand scheme of things, those little differences will become old in 6 months and ill be searching for something better lol. Im cool with waiting a bit considering the deal I got, now if I paid $149.99 or $199.99 then yes I probably would have canceled and went to Best Buy...
[Sprint HTC EVO 4G LTE] Txsrooster:
They should call their Chat department the Ministry of Misinformation.

Just saying...now MAIL MY PHONE!
[Sprint HTC EVO 4G LTE] mrrogers1:
NOPE! You just can't do that ESN swap trick with WF.

ON TO NEW DEVELOPEMENTS!

I just got my email from WF that is the same message posted on the FB account so it's that "communication" that everyone wanted. It doesn't really say when we'll have phones but it's a communications none the less. :)

---------- Post added at 03:22 PM ---------- Previous post was at 03:21 PM ----------

Agreed.
[Sprint HTC EVO 4G LTE] RyanInAj:
Just got that message emailed to me...