yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 General] mikeeam:
Not sure if its Viber´s team fault. WP 7.5 doesnt have support to incoming VOIP calls in background, so not even Skype will work as it should, and it is Microsoft's own app. Viber will be pointless without that (despite the fact that its almost pointless now, at least you know you cant, different from "doesnt work").

It will be fully functional in WP8.
[Windows Phone 7 General] drupad2drupad:
I doubt that is entirely true. For Skype its a different story as they have a totally different infrastructure. But we have Tango video calls and they do work pretty well with all WPs. Even worked on WP7! Skype already has VOIP calls (not in background) whereas Viber doesn't even have that yet. Also, keyboard autocorrect isn't even present! Background notification agent is delayed, the bug list continues. If you read their reviews and ratings on marketplace you would know that if I was developing Viber, I would shoot myself by now. But again, developing is a hard job. Viber is too small a company to take up this task perhaps?
[Windows Phone 7 General] Viber Team:
@drupad2drupad -

We are doing what we can to develop and include our calling service on Viber for Windows Phone. As mentioned above, it is not such an easy task and you presented it, and as a company policy, we want to make sure our service runs smoothly and offers full functionality. Unfortunately we still are not looking for Beta testers, but we will certainly keep you posted once we have news.

All that while, please keep in mind that we have many *many* other projects running in our company, and they are spread over many platforms (and Viber for new platforms is actually on its way). So if considering we only have limited resources, we cannot only focus on WP. However, as I explained, we are working around the clock to bring our calling service to our fans, and we'll let you know once we have news.
[Windows Phone 7 General] drupad2drupad:
I totally understand the resource management point of view. It's not just Viber, many other developers have chosen to not do much with their WP products. Who would be bothered for 3% marketshare, right? I'm not holding my breath right now waiting for Viber to bring me added functionalities. I have WhatsApp for chat and Tango for calls - works fine! For now I avoid Viber the best I can on WP as it isn't a smooth or full functional app at all. I hope you do generate a lot more revenues from other projects on other platforms which might be able to let you afford some more resources eventually on WP.
[Windows Phone 7 General] exiva:
Did TechCrunch jump the gun with this article before you could announce it at Nokia World next week? (It's a nokia heavy article, so I'm guessing it was meant for Nokia world and they posted early.) http://mediacdn.disqus.com/uploads/mediaembed/images/332/3199/original.jpg
[Windows Phone 7 General] Viber Team:
This article was not an official one from us, but it is not a secret that we've been working on these projects in the past several months.

Yep, our calling service for Windows Phone is on its way. As we said in the past, we unfortunately still don't have official release dates, but we hope to have good news soon.
[Windows Phone 7 General] vetvito:
Good news as in, viber will have voice calls in WP8, not WP7?

Gotcha we understand.

⚡sent from my Nexus S ?
[Windows Phone 7 General] drupad2drupad:
Yeah most likely. Since WP7 version doesn't even have full-on keyboard auto-correct or decent emoticons!
[Windows Phone 7 General] ilboy:
Just one question to Viber or those who know it.

Are you going to release it for WP7 users right? I hope you won't wait untile WP8 release leaving us with just a beta :(
[Windows Phone 7 General] drupad2drupad:
You know the answer to it ;)
[Windows Phone 7 General] ohgood:
ouch
[Windows Phone 7 General] mikeeam:
I dont believe they would abandon 99% of the WP users. Maybe a simple version without calls but with bug fixes to WP7.
[Windows Phone 7 General] drupad2drupad:
You mean Whatsapp?
[Windows Phone 7 General] Viber Team:
All,

We're doing our best to include our VoIP service in as many versions of WP as possible, and as many devices. However, we still don't have any concrete news or guarantees as to which devices will be included in that, and when it will be ready.

We're doing our best to complete the development and testing as soon as possible, and once we have solid news, we promise to announce it officially :)
[Windows Phone 7 General] mikeeam:
I mean Windows Phone. If they gonna do an app for Windows Phone, I think they would do it for WP 7.5. WP 8 will be a smaller market share than 7.5 is today.

Well, we will have to wait and see, since they dont have official news for us.
[Windows Phone 7 General] drupad2drupad:
It's still Whatsapp. Simpler working version without any calls but basic features - we have it on WP7. Its Whatsapp.

Viber took 2 years and is still a beta.
[Windows Phone 7 General] illi:
Even Blackberry doesnt have voice call yet:(

New version just released with new name "Viber Messenger" So looks like no progress on voice:(
[Windows Phone 7 General] vnvman:
Dam, at least this Viber crap is working (IM part), unlike the freaking Whatsapp that makes me wanna tear my eyeballs out after 2-3 texts. Driving me nucking futs.
[Windows Phone 7 General] exiva:
Called it. Just saying.
[Windows Phone 7 General] drupad2drupad:
There, let me burst the bubble then. Viber is different to no other company. It is now Lumia Exclusive arriving in couple of days.

"If you own a Lumia, you will have voice, if not please use the crappy version we made, that will never work *evil laugh*"

Can't thank Viber enough!

http://www.wpcentral.com/viber-announces-hd-voice-support-exclusively-nokia-lumia-phones
[Windows Phone 7 General] ohgood:
hellllo fragmentation!!!

"you need to buy new phone x for this app to work! kthxbi!"
[Windows Phone 7 General] vnvman:
Owwwwww....totally saw that coming :p
[Windows Phone 7 General] mikeeam:
Oh guys, you know that this is just temporary.. Nokia may have 3 months alone with Viber, but that's it.
[Windows Phone 7 General] drupad2drupad:
3 months? Viber should've give the update 1 year ago!

Also with current state of Whatsapp 2.8.x Viber had their BEST chance to win customers. Now I still find Whatsapp with all these infestations of bugs much much much better than Viber because they are giving whatever bugs or benefits to ALL WP users instantly. So may be I'll have working Viber by next year, I think Whatsapp will come around as much better option with Skype hitting WP in much closer way.
[Windows Phone 7 General] vetvito:
No offense viber but app exclusivity isn't good for any platform.

What if Samsung does this, but they want exclusivity for a year? What if HTC , LG, ZTE, etc...all claim exclusive apps? Its bad for everyone.

⚡sent from my Nexus S ?
[Windows Phone 7 General] illi:
Seems like another crApple fiasco:D

Do you agree?
[Windows Phone 7 General] mikeeam:
Yeah, I agree. Thats not good to anybody. I'm not pissed because I own a Lumia. But I would be pissed if I dont.

Anyway, they will probably wait until WP8 to release a decent app for everybody, and let the almost decent app just for Nokia. So you will have two options:

Get a WP8 device or get a Nokia device.
[Windows Phone 7 General] ohgood:
app exclusivity hurts you too. the devs don't have a real reason to fix anything with only 3 people filing bugs, as opposed to 3 million.

your exclusivity means you have to wait longer for updates and features.
[Windows Phone 7 General] drupad2drupad:
^ But will it stand true though? With more Lumias and WP8 being purchased just to get better apps? WP7.x will drift into minority in no time! Not because of increased sales, because more WP7.x will leave that platform.
[Windows Phone 7 General] aggelosss5:
Hi i have a nokia lumia 900 and i have read tha lumia phone recieve an update to viber that adds phone calls but i havent recieved everything and everytime i cheked on marketplace i only see viber messenger that i already have
[Windows Phone 7 General] drupad2drupad:
May be next week. It's not out yet. Only announced.
[Windows Phone 7 General] Viber Team:
All,

We never said we would abandon WP7 - on the contrary, we're working around the clock to do our best and add VoIP to it these days (though we still don't have a specific date of release).

About the different devices - we are doing what we can within our limited resources (and technical barriers that certain devices pose) to bring VoIP to as many devices as possible. We always keep an eye out for new devices and try our best to as many devices and platforms as possible, but as you can imagine, adapting Viber to literally all devices and OS versions is an impossible task :(

We should have good news soon, and we'll keep you posted.
[Windows Phone 7 General] vetvito:
^ its windows phone , not ANDROID.

Nice try though.

⚡sent from my Nexus S ?
[Windows Phone 7 General] Viber Team:
Our comment was general, referring to all platforms. Android is one of them, but our comment referred to WP.

When you think about it, this is true for all developers out there - unfortunately we cannot afford to support all the devices out there, all OS version, all ROMs, etc. Prioritization is a must in the technological world, especially in the app development field.

However, as we explained, we plan to attend to more and more devices and bring Viber to as many users as possible.
[Windows Phone 7 General] exiva:
It was said somewhere else (I'm too lazy to find it, google it.) that it works fine on HTC and Samsung devices. So I'm guessing money was a factor in this. Nokia gave them (again according to the other site, too lazy to find it.) the native SDK to use. So that's why it's exclusive. What HASN'T been said, is if it's a timed exclusive like other apps Nokia has helped. So... (Also, when the hell is it going to be out?)
[Windows Phone 7 General] drupad2drupad:
I REFUSE to believe this is some real Viber response. Do you even know Windows Phone platform? There is NO fragmentation with "all OS versions, all ROMs. etc" - Windows Phone experience remains the same through out the devices because the specs are CONTROLLED.

You could have easily convinced me if you said exactly the same thing in an Android forum.

Man up and say, you want to go where money is. We all understand. At the end of the day, this is your business, you need money, not us.
[Windows Phone 7 General] vetvito:
^ my thoughts exactly.

⚡sent from my Nexus S ?
[Windows Phone 7 General] Viber Team:
@exiva and @drupad2drupad -

Windows Phones on different devices, with totally different hardware sometimes, and this requires totally different development (and sometimes poses real challenges when trying to implement our service, our voice engine, etc.). You can call it "device fragmentation", if you like.

About the "money issue" - we believe that it is a very logical way of distributing a company's resources and manpower. More focus is put on platforms that have significantly bigger market shares, ALL THAT WHILE making sure the service is developed for other platforms. Note that, as we said over and over, we certainly did not, and are not planning to neglect Viber for Windows Phone.

About the Nokia issue - we never officially declared that it's off the table. We recommend to stay tuned for updates, and we promise to fill you in once we have final, official announcements regarding the upcoming calling update.
[Windows Phone 7 General] exiva:
I'm all for Nokia and possibly MS throwing some cash and resources into the pool to get apps over and done faster. They (Nokia) have every right to make it exclusive if they helped the cause. Deal with it. HTC's not making it rain on high profile (or any) developers, nor is Samsung. But, everything else Nokia's helped bring over has been a timed exclusive, so I'm guessing this will be too.

Also... you may want to edit this image on the Viber site to clear up any confusion. heh. http://www.viber.com/images/screenWp.png
[Windows Phone 7 General] Viber Team:
Thanks for the heads up.

Hopefully this photo will be fully relevant, so we believe it should stay there in the meanwhile ;)

If there are any major delays with the WP release, we'll certainly rethink what to do with this screenshot.
[Windows Phone 7 General] exiva:
What's the release schedule of the Nokia version? Just waiting on MS certification or has it not been submitted? Sounded from the press release that it'd be any day.
[Windows Phone 7 General] vnvman:
LMAO
[Windows Phone 7 General] Viber Team:
@exiva -

We're still in the last stages of development, testing and coordinating with MS. Unfortunately we still can't guarantee specific release dates, but as you saw yourself in the press release, it's mostly bureaucracy and last-minute adaptations that are delaying the release.

Once we have news, I'll fill you in of course :)
[Windows Phone 7 General] AnT0:
Come on Viber ... how long should we wait for the "voice" version ?
[Windows Phone 7 General] xxdelgado:
do not know but are taking a long time making this software, I've been waiting months
[Windows Phone 7 General] Viber Team:
Some of the reasons for the delay are actually not related to us.

We are working around the clock to try and release the update as soon as possible, and if all goes as planned, we should have good news soon.

We apologize for the long wait, and we'll keep you posted once we have news.
[Windows Phone 7 General] tooly26:
okey...new nokia exclusive version 2.2 is in marketplace...looks good but:

sometimes the app starts very slow...

not all contacts are in my list...if i press + and go back the app loads the rest of viber contacts...bug?

anyway thx 4 your work on this app :)

Sent from my TITAN X310e using Board Express
[Windows Phone 7 General] Viber Team:
@tooly26 -

About Viber not recognizing your contacts as Viber users, please see this page in our HelpDesk: http://helpme.viber.com/index.php?/...st-is-not-showing-your-friends-as-viber-users

About the bug you described, we will certainly look into it. We kindly ask you to contact our Support Team at: http://bit.ly/ukGVJ0 and give them the details of the problem.

It's our pleasure, and we're glad to have finally released the long-anticipated calling update :)
[Windows Phone 7 General] tooly26:
oki...found the issue...

i just changed the numbers in my list like this...

01345.....---> +491345.....

01686.....---> +491686.....

and now the app show me all contacts that use viber :)

edit:

maybe this question will be usefull for people without a unlocked phone...

how long viber 2.2 will be nokia exclusive?

Sent from my TITAN X310e using Board Express
[Windows Phone 7 General] exiva:
If you use the Nokia marketplace switcher, you can download the app and run it on other devices. Have it running on a Stock rom HD7 as well as my 900. Thanks viber!
[Windows Phone 7 General] illi:
BUT unfortunately you cant talk to guys without Nokia device.
[Windows Phone 7 General] tooly26:
yes same here..hmmm maybe some nokia audiodrivers missing or viberserver check device id???....

Sent from my TITAN X310e using Board Express
[Windows Phone 7 General] Viber Team:
Thanks for the info.

Hmm.. there should be no difference between saving numbers in the local way (01xxxx.....) and the international way (+49xxx.....) - it is strange that it worked only when you changed it. May we ask that you change a few numbers back to the local format, and see if it still doesn't work?

About the exclusiveness to Nokia - we are not sure yet. Some of the reasons for releasing our calling update only for Nokia are actually not entirely related to us (Viber), but to other, external or bureaucratic factors.

We're trying our best to expand Viber's calling features to as many devices as possible, and we'll keep you posted if we have news.
[Windows Phone 7 General] tooly26:
ok thx...

i have switch 1 number back to local..but then this contact is not listet in the app..switch back to international the contact is back in the viber list..

hmmm....:eek:

and i cant hear anybody when i call someone...same on other line???....many people with this issue--->

http://www.wp7connect.com/2012/09/2...-with-free-hd-voice-calling-nokia-lumia-only/

look at the feedback/comments...
[Windows Phone 7 General] exiva:
Even on my Lumia 900 it doesn't work. Gets to 10 sec in the call (no voice transmitted/received on either end) and dies. Said on twitter they were on it.
[Windows Phone 7 General] BigJeff:
As with many others, I couldn't call my titan, from my Focus s... :/
[Windows Phone 7 General] Viber Team:
All,

We are aware of the problems with calling that some of you are experiencing with the new update. We're working on it around the clock these days, and we hope to make a new update available soon. We apologize for the temporary inconvenience.

@tooly26 -

May I ask that you contact me via Private Message and provide more specific details about these numbers?

If there is a problem with recognizing German numbers (according to the country code you gave), we'd like to fix it so other users don't encounter similar problems.

Thank you in advance.
[Windows Phone 7 General] stevenmu:
If it helps at all, it recognised my Irish numbers, which are stored using a mix of local format and full international prefix. It took quite a while to actually recognise them though, with Viber 2.1 it recognised them nearly instantly, with 2.2 it took 10+ minutes to show them all.

I have the same calling problem others have mentioned btw. Using a Lumia 710.
[Windows Phone 7 General] Viber Team:
@stevenmu -

So just to clarify - you're saying that the recognition problem (Viber not recognizing numbers in certain formats) does NOT exist on your phone?

About the calling problem -

We have decided to pull our calling update from Market Place due to problems found with the calling feature for some users.

We are working around the clock to fix the problem, and we hope to make a new version available on Market Place shortly.

We apologize for the temporary inconvenience, and we recommend that you stay tuned for news and updates.
[Windows Phone 7 General] guilhermedsx:
I have a problem with number recognition as well, on the now pulled Lumia app. The issue is as follows:

Viber uses +55RRXXXXXXXX for Brazilian numbers. Where +55 is the Country Code, RR is the region code (in my case, 51), and XXXXXXXX is the phone number.

If I save a contact number as XXXXXXXX, as I always did, Viber will insert the first two numbers as the region code during the call and fail (will say this user doesn't have Viber yet, although the number IS recognized on the contacts list).

For example, 82004444 will be recognized normally as a contact with Viber and show in the list but will call as +558282004444 and fail.

For it to work properly I need to save my contacts number as RRXXXXXXXX but then normal calls for local numbers will not work, as I need to insert the region code only for long distance calls and my operator will give me a warning and then drop the call.

It would be nice if you could give any way to set my region code is 51 and insert it automatically on Viber calls for contacts that don't have any region code inserted before the number.

It works fine on Android though, I'm only having this problem on Windows Phone.
[Windows Phone 7 General] stevenmu:
Hi Viber, that is correct. The recognition works on my phone and has picked up a number of users.
[Windows Phone 7 General] Viber Team:
@guilhermedsx -

Thank you for the elaborate explanation.

This characteristic in the (very complex!) Brazilian telephony system is known, and Viber should be handling it. It's strange that it gives you this error..

Just to clarify, in the example that you gave, Viber should have formulated the number this way: +55-51-82004444 , is this correct?

Instead, it put the region code as 82?

Lastly, may I kindly ask that you test this issue exactly with friends who have Viber on different devices? For example iPhones or Androids. Does this exact same issue occur in the same way for them as well in Viber?

Thank you in advance for your information - with it, we'll hopefully be able to resolve it soon :)
[Windows Phone 7 General] guilhermedsx:
Yes, that's correct!

I have an Android myself and it works fine. iOS version also seems to work. Not really sure if it formulates the number correctly, but it works and calls flawlessly anyway. Only having this issue in the Lumia version!

By the way, thank you so much for your app and for being so accessible for bug reports. It's very hard to find a developer who listens this close to the users.
[Windows Phone 7 General] Viber Team:
@guilhermedsx -

It's our pleasure (and duty) to be here and assist :)

We will look into this issue you described, and hopefully will resolve the problem soon. We apologize for the temporary inconvenience, and I'd appreciate if you could let me know here on the thread once it works for you again (please note that it may take a little while, since we "pile up" bug fixes and only then release new versions of Viber).
[Windows Phone 7 General] ohgood:
what's taking so long?

the thread started 5 months ago, and the other platforms have working clients?
[Windows Phone 7 General] Viber Team:
We have already released the calling update for Viber for Windows Phone, however since some users encountered problems using the calling feature, we decided to pull it from Market Place, and have the app undergo more thorough testings and development.

We hope to bring it back to Marketplace as soon as possible, and we apologize for the delay.
[Windows Phone 7 General] drupad2drupad:
Guys anyone tried new Whatsapp messaging and Tango Voice Calls?
[Windows Phone 7 General] kevyn82:
Tango isn't really popular here (in Italy) and doesn't allow to send messages.

Whatsapp, on the other hand, is becoming the real alternative to SMS/MMS (together with Facebook chat), but no voice calls with it.
[Windows Phone 7 General] exiva:
Whatsapp can't get their **** together to save their soul in the security department. Not a viable solution at all.
[Windows Phone 7 General] drupad2drupad:
There isn't any app on WP that does both calls and messages for all phones! Viber was a hope but it isn't really going to happen for all phones, only Nokias when it does come out again in a beta-ish version.

I use Tango for calling, Whatsapp and Kik for messaging and Skype for those rare moments when I can sit and stare at the screen! ;)

None of the messaging apps are able to put their **** together!

But with Whatsapp I never talk illegal stuff or private banking stuff, so don't see why I would be bothered about security. It's not like there is one man sitting and reading my messages. Even if he is, he would only be freaking jealous reading about what an awesome weekend I had :P
[Windows Phone 7 General] exiva:
What's the status report Viber? Has the problem been identified... close to release?
[Windows Phone 7 General] kevyn82:
The updated version should have been released, according to various sources.

Now it's a matter of time before it gets propagated through all phones and marketplaces.

Obviously mine will be the last one to get the update. Like always lately (BTW still stuck with adobe v.9)
[Windows Phone 7 General] monotheist:
Looks like it is now relaunched. Hope someone releases a xap for all phones

http://www.wpcentral.com/viber-hd-windows-phone-returns-nokia-collection
[Windows Phone 7 General] contable:
The new version is working fine now.

Thanks to the Viber Team !
[Windows Phone 7 General] Viber Team:
We have uploaded a fixed version, and it should gradually appear in all Market Places across the world.

We'd appreciate if you could try it out and give us your feedback and thoughts :)

Enjoy!
[Windows Phone 7 General] guilhermedsx:
Still having the same problem with calling without area code ):
[Windows Phone 7 General] spidr:
sorry for asking once again is it goin to be released for other devices too ?
[Windows Phone 7 General] drupad2drupad:
No but I *think* they are working around the clock and will bring us *great* news as soon as they can?
[Windows Phone 7 General] spidr:
imagine how desperate i m to make a post after 5 years of membership in xda -.- ....