yashsingh1/xdaforums huggingface dataset:
[GT540 Optimus General] citytrader:
Is Neat Rom ICS, check in this forum because is the one that has less issues and is pure stock!

For the other side, the mic in viber is so slow, compare your mic with Tango and you will see a big difference, I have to talk to the mic attached at my mouth!
[GT540 Optimus General] Viber Team:
Please note that Viber does not fully support custom ICS ROMs (as smooth as they may run on your device), and that could be the source of the problem. Note that many ROMs alter the microphone settings within the devices' API, and this collides with Viber's attempts to utilize it. It sounds like this is the case here as well.

This issue was discussed, and a user-solution was proposed, in this thread here on XDA: http://xdaforums.com/showthread.php?p=25865775#post25865775

But we should emphasize that this is a user solution, not an official solution by Viber.
[GT540 Optimus General] citytrader:
Take an example of Neat Rom

Hello, sorry for not agree with you, you blame the ROM because Viber has a bad development, Neat Rom is pure Samsung Stock Rom, Fring, Whatsapp, Tango, Skype all works fine and has the mic excellent, I could even talk with my mic far from my mouth with Tango for example.

Your software is buggy even does not start fine when I restart the phone, so take an example of Neat Rom that works without issues and take their developer as an example how his support is free, fast, excellent and how he hear it's users, so maybe you can give him a job to help you to become Viber a better program.

Here is the link of the ROM:

http://xdaforums.com/showthread.php?t=1569686
[GT540 Optimus General] Viber Team:
Hi again,

This isn't a development issue - it's not that we lack the technological knowledge to solve this problem. We just can't afford to attend to each and every Custom ROM in the world and adapt Viber to it, even if other applications do. Because the next day, a new developer would release a new version of their ROM, and then another version, and then another ROM, and it goes on and on.

We don't have the resources nor the time to deal with all these Custom ROMs at this stage, and it is certainly not our responsibility if ROM developers create ROMs that alter the API and access to the microphone by changing the Model Number, for example (a common issue that repeated itself in all of the CM9 ROMs).

We apologize that you feel that our support here on XDA is bad. We feel the contrary - we make sure that each and every user gets a full answer from us, and we take into consideration users' requests and bug reports.

Having said that, I will make sure this report is passed on to our development team, and we will see what we can do (in the future) about it. Thanks again for your time!
[GT540 Optimus General] citytrader:
Thanks for your answer, Neat Rom is a stock rom, so if it works with it, it will work with any stock, for the other side, the mic problem is even with IOS, not so bad than android, but I have to talk with the mic near my mouth, this does not happens with facetime for example.

The list of bugs with stock rom are:

- Mic so low

- Viber does not autostart fine when I restart the phone, I have to click Viber once to let it run in

background to receive call

- When there is a missing call and this appears in notification area, when I click this notification, viber opens showing nothing, I have to open viber and click recents to clear the missing call notification

With this 3 bugs resolved, you program will be great and again, take a look to Neat Rom, is the Rom with less issues I have tested and I have no relationship with the developer, I'm only a happy user!

Best regards!
[GT540 Optimus General] Viber Team:
@citytrader -

Neat is naturally not a 100% Stock ROM. Otherwise there wouldn't be a developer working on it, having to fix it (just like you said above), and doing it all on XDA.

It might be very close to Stock, but not 100% Stock.

About the bugs you mentioned - they are known to us and we are continuously working to fix them (there is a new, big version coming up soon, so stay tuned for updates!). Meanwhile, I invite you to use this direct link and report these issues to our support teams along with the technical details. This will help us speed up the fixing of these issues: http://bit.ly/ukGVJ0

And as a general note - it is important to explain that, as a company that's developing a service that more than 70 millions people around the world use, we have many projects running parallel, and sometimes we cannot immediately devote all of our resources and manpower to a specific bugs. Of course, we log them and they are on our list, but things cannot happen as fast as they do when it comes to fixing a ROM ;)

So, we kindly ask your patience, and we can guarantee you that our development teams are working around the clock to improve Viber with every new version that's released :)
[GT540 Optimus General] VextoR:
to Viber:

1. Please, remove the deprecated menu button (since Android 4) and move it to UI. For example, on HTC One X there is the ugly 3 dot menu button on bottom of screen.

2. Add smiles and provide background images for chat screen. It's too boring at this time.

Thanks
[GT540 Optimus General] Viber Team:
Hi @VextoR -

1. We're not sure we fully understand what you're referring to... may we ask that you add a screenshot? Also, does this button appear on other devices as well, or only on HTC One X ?

2. Please note that when it comes to emoticons, Android is different from iPhones in that it has a built-in emoticons system. This is what most users do when they want to send emoticons. There are also some 3rd-party emoticon apps for Android, but these cannot be viewed/sent inside Viber text messages since the apps themselves don't support Viber's messaging textbox.

The only possible solution for emoticons inside Viber is for us to develop a built-in emoticon feature inside Viber, and that is something we are considering to do, but we still don't know when that will happen. Meanwhile, the more users request it, the greater the chances that it becomes reality. Here is the link to our feature request form in our HelpDesk: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
[GT540 Optimus General] VextoR:
Viber Team, thanks for reply!

1. I have attached the screenshot. This will be happen in all smartphones which don't have hardware menu button.

Please, see guideline for Android 4 about menu http://developer.android.com/design/patterns/actionbar.html

Discussion about the issue: http://xdaforums.com/showthread.php?t=1667716

As HTC ONE x has all hardware buttons except menu - so the only menu button will appear in the bottom of screen (if it's not in UI), very ugly.

2. Ok, I understand, so, for example, WhatsApp has smiles and it's built in.

I'll go at your link and will request this feature
[GT540 Optimus General] Viber Team:
We understand now what you meant about the 3-dot button.

Look, since we don't officially support HTC One X, it's hard for us to see how this change can be prioritized at this stage higher than other projects or plans that we're running on fully supported platforms.

However, I would still recommend to use the same link I gave you for the feature request, and open (separately) another ticket explaining this issue, and requesting this change. Again - the more people request this thing, the faster it will happen :)
[GT540 Optimus General] dracula8275:
Viber of course v.2.1.6 is the best for me, with the two latest updates i had biiiiiig problems.
[GT540 Optimus General] Viber Team:
Which problems exactly? Please elaborate so we could assist, and hopefully resolve it soon.
[GT540 Optimus General] citytrader:
With the last updates I prefer Viber, one issue only, please resolve the problems on your server because sometime I get busy signal and the other side is not talking...
[GT540 Optimus General] Viber Team:
"Busy" can happen both when the destination user is on a Viber call, or a regular call.

Did you make sure they are doing neither?
[GT540 Optimus General] quangtuyen88:
I like viber.. and i use Line and whatapp :laugh:
[GT540 Optimus General] bonbon9x107:
Skype:laugh:
[GT540 Optimus General] rishabh.raj37:
Whats app is the best!!!!
[GT540 Optimus General] TMinh:
Viber :D It's free and fast, Skype is too heavy for our phone. Whatsapp only free for 1 year.
[GT540 Optimus General] thebest11:
skype

skype has got everyone
[GT540 Optimus General] hyltcasper:
all :D
[GT540 Optimus General] Alien-X85:
Hi Viber R&D Team!

Recently I was disappointed with some of Viber features and hope you will fix it.

First thing is about contact sync feature. I found really great (at first), but later I found it cannot show oversea contact which is quite important for me because I use VOIP to call abroad. The thing I am talking about is that for example if I live in Singapore, my country code will be 65 and I will save my buddies number without adding a country code. And for the buddies who live abroad says in China, I use to save without adding +86 (it is because when I am China, I don't need +86) and I think it is natural for everyone. The problem is that Viber cannot sync such contact, it force me to add + and county code to sync, it is stupid.

Second thing is that I ask alot of people and mostly agree some says they don't require and it is about using Viber in more than one device. I would like to use Viber on both my phone and tablet like Skype. Will it be possible?

Thanks
[GT540 Optimus General] Viber Team:
Hi @Alien-X85 -

Thanks for your feedback :)

1. About the sync issue - it's important to understand that your Viber ID, unlike your cellular service, does not change when you roam to other countries. In other words, Viber cannot simply "know" that you changed countries, and then suddenly allow you to dial numbers in that new country in the local format. When you register to Viberi initially (in your example - in Singapore), you have a Singapore number, and in Singapore you'll be able to dial locally with Viber. However, since Viber "remembers" the fact that your number is from Singapore, you will have to add the country code for any other country you want to dial, no matter where you are physically when you use Viber.

Yes, potentially this could be "resolved", but it requires very complex development (and sometimes it would not work, because your IP is not always indicative to where you are geographically), and so unfortunately it will not be possible to change the current behavior of the app at this stage.

2. You are right - at this stage, one Viber number can be assigned with only one device simultaneously. When you try registering to Viber with the same number on a second device, the first device immediately deactivates, and its data (message history, Recents, etc.) is deleted.

What you can do, however, is register your second device with a different number: your home number, an old cellphone number, family's or friends.

And as per your question - yes, certainly. In future versions we are planning to add an option to register Viber on multiple devices. Once we have news on that, we'll let you know :)
[GT540 Optimus General] TMinh:
I use viber almost everyday, it's so good. But i found 1 bugs: after restoring App + Data with Titanium Backup, in Messages window, for example i have a conversation with person A, now it change to person B. What i mean is after restoring, the name of person A in a conversation changed to the name of person B, and there is no way to fix it except delete the whole conversation and start the new one.
[GT540 Optimus General] Viber Team:
Hi @TMinh -

Note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.

You might want to contact Titanium developers for more information and assistance :)
[GT540 Optimus General] Blake Blader:
Wwhhaaattsssapp:D

Sent from my GT540 using Xparent ICS Tapatalk 2
[GT540 Optimus General] fabrats:
wats ap ou zello.
[GT540 Optimus General] Ral78:
Skype vs Viber

Check out this ebook report on data usage comparison between Skype and Viber mobile phone apps on Amazon (just search Skype vs Viber on Amazon).
[GT540 Optimus General] Alistair George:
Hi I use a Chinese/Huawai MTK6577 I9377 Android 4.1.1. Skype even with video works perfectly, Viber works perfectly with everything except Voice calls where its quality is abysmal on the outgoing voice. Incoming is OK, but not as good as Skype by far. Just giving a bit of feedback; I'd prefer Viber if its audio quality could be fixed, but developers seem to be having some problems going by previous threads. Its a brilliant app otherwise.
[GT540 Optimus General] Viber Team:
Thank you for the feedback :)

Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/Hm5k9p

We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.
[GT540 Optimus General] pitt33:
skype :laugh:
[GT540 Optimus General] Bobson995:
I prefer Skype app ;D :good:
[GT540 Optimus General] Alistair George:
Viber thanks for reply thats always a positive! Each time an update comes out I ask my friends if they can check out the 'Robotic voice' that I am experiencing hoping its fixed. If its possible to include a message flag when the app knows the hardware is compatible that would be a bonus.

Regards, Al.
[GT540 Optimus General] Viber Team:
@Alistair George -

Thanks for the suggestion, it's a nice idea :)

we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality :)

You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
[GT540 Optimus General] YARBAY219:
Skype

Skype bec. of win8 :(
[GT540 Optimus General] skvor01:
I use skype. viber not use
[GT540 Optimus General] retroth97:
Skype :)

Sent from my LG Optimus Black powered by Cyanogenmod 10.1
[GT540 Optimus General] balazn:
Skype. :cowboy:
[GT540 Optimus General] geo307cc:
Viber (although it's not so common to my friends):silly:
[GT540 Optimus General] righteous818:
viber is better less resources use skype is a resource hogger
[GT540 Optimus General] Caarihiboz:
Viber tha best !
[GT540 Optimus General] dexterdre:
Skype

Enviado desde mi LG-GT540 usando XDA Premium HD app
[GT540 Optimus General] Ral78:
Skype vs Viber data usage

I prefer Viber, and here's why: there’s a great ebook report that details the data usage (and other phone resources) of the Skype and Viber mobile apps. Search on Amazon Kindle for ‘Skype vs Viber: are VOIP mobile apps viable alternatives to cellular calls?’
[GT540 Optimus General] Viber Team:
Hi,

We are excited and proud to announce that we have just released a brand new product: Viber Desktop, as well as a major new update to our mobile application: Viber 3.0 for iOS and Android.

-	What is Viber Desktop?

Viber for Windows/Mac lets you send free messages and make free calls to other Viber users, on any device and network, in any country!

Viber syncs your contacts, messages and call history with your mobile device, so you can start the conversation on the Viber mobile application and continue from the comfort of your PC.

In Viber Desktop you can find HD-quality voice calls, video calls, text and photo messaging, group conversations, and many more!

You can check out the cool tutorial for Viber Desktop here: https://www.youtube.com/watch?v=NEqS5W-KfRw

Download Viber, enter your phone number, and start connecting with your friends for free, from your computer!

-	What's new in Viber 3.0 for iOS and Android?

Video messages, Online status and "Last online" feature, new package of fun stickers, improved user interface as well as enhanced photo experience, and much more.

Note that Viber is now designed according to Google's guidelines for android apps based on the HOLO theme (Android only).

As usual, we're here to receive your feedback and thoughts, and we'd be more than happy to assist you with any matter.

Best regards,

the Viber Team.
[GT540 Optimus General] ezio84:
The desktop version works very good, thanks! I hope You will add the possibility to create groups, like in the smartphone app.

The new interface on Android is also nice :D
[GT540 Optimus General] Alistair George:
Viber on Android goes from strength to strength. In particular your quick reaction to users of Chinese MTK6577 processors (quite a few) has been great. Youve turned what was an unusable voice, to great quality. Thank you!

Re the desktop application, please dont forget the millions who use Linux. We are an ever increasing number of users, and Viber on Ubuntu/Mint desktop would be fantastic.
[GT540 Optimus General] Viber Team:
[MENTION=2095315]ezio84[/MENTION] -

You can already enjoy group conversations in Viber Desktop :)

[MENTION=1038603]Alistair George[/MENTION] -

A Linux version is on its way. We're working on it these days, and when we have news we'll let you know :)
[GT540 Optimus General] ezio84:
But no way to create a new group, or can it be done?
[GT540 Optimus General] Viber Team:
No way to create new groups at the moment. Your "main" device at the moment is your mobile app, and the Desktop one is "secondary".

This may change in the future :)
[GT540 Optimus General] ezio84:
Ok, thanks for the reply :)
[GT540 Optimus General] hajdzik:
I prefere Skype - I've got there more friends
[GT540 Optimus General] prog666:
Viber (Android)

Hi, Viber Team:

I've installed the latest upgrade to Android-version of Viber and i notice that there is always a lag-delay everytime you want to call on viber - which didnt exist before in prev Viber before upgrade.

Do you know why?
[GT540 Optimus General] Viber Team:
Thanks for the feedback.

We are not aware of any special problem in that regard.

Are you sure this isn't a network-related issue? (by testing Viber when both sides are connected to a few different WiFi networks).

Also, is your device fully compatible with Viber? Here is the list: http://bit.ly/Hm5k9p
[GT540 Optimus General] n0s22:
I have been an avid user of Viber from its early days. Back then, I use to own an iphone and Viber was flawless. I switched to android and started having issues with audio quality immediately. Still I continued as a faithful user, I use Viber everyday to this date albeit, with call quality getting "robotic" and to the point you just cannot hear the person on the opposite end anymore. And this happens after 2/3 minutes call is initiated. At first, I thought it might be that the android application is crap. But now I realize that my device (HTC amaze/ruby) is not even supported and also I have been on a custom rom for a long time. It's a pity that I can't use this amazing application on a custom rom. I understand it is not feasible for team viber to look into each and every custom rom.

However, Viber seems to be very much intolerant of their dependency on specific rom/devices compared to its other counterparts such as skype tango, which works just fine. May be the team needs to code and find alternative ways so that it is not so device specific. I am not a developer but just throwing it out there.
[GT540 Optimus General] Viber Team:
Hi,

Thanks for the feedback and for your kind compliments.

Our general goal is to support as many devices and Custom ROMs as possible. However, as a relatively small company with limited resources, we can't afford (as you said) to support all Custom ROMs and devices yet. Remember that different products have different ways of "using" the device, different codecs, etc.

Nevertheless, I invite you to write the details of the problem to our support team, so we at least have the information documented and may test it in the future. Here is the direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). Thank you in advance :)
[GT540 Optimus General] Alistair George:
I own a generic G9300 Chinese phone. It was robotic for a while, then after an update and since then the audio has been flawless. Its amazing how little 3g is used vs the voice quality. There is always hope for your phone to work.

As an aside, I got a picture on Viber yesterday which I wanted to edit, then print.

With the picture the share button only shows Email/Twitter/Forward. Go to email it doesnt show dropbox of save to file or Print which most apps do on my phone.

Also, when I switch from 3g to WIFI or vice-versa Viber shows connecting but does not connect. I have to Exit Viber and restart for it to connect. Happens about 5% of time. Seems to have started since I moved Viber from internal to SD card due to memory constraints.

Something to look into please developers.

Thanks,

Alistair.
[GT540 Optimus General] PeryCFC:
Viber vs Skype

I personally like both of the apps equally :D
[GT540 Optimus General] Viber Team:
[MENTION=1038603]Alistair George[/MENTION] -

We are about to release a major new update to Viber soon (version 4.0). When released, we would appreciate if you could test the issues you mentioned and let us know if they persist :)
[GT540 Optimus General] minik971:
My friends using Skype, so i also :rolleyes:
[Kindle Fire Q&A, Help & Troubleshooting] putney1477:
I rooted my kf this morning and installed market and gapps. When I now turn on my kf it starts with the yellow triange with the black flme in it. Then it boots up just fine. That normal? I used natemils YouTube videos.

Also I am trying to get my Gmail and calendar to sync. Any help would be great :)
[Kindle Fire Q&A, Help & Troubleshooting] soupmagnet:
The yellow triangle is a modified boot loader. You can read more about it here:

http://xdaforums.com/showthread.php?p=23747567
[Kindle Fire Q&A, Help & Troubleshooting] putney1477:
Whew lol. So now I have my calendars synced up. Last time I rooted my kf all my apps from my aneroid phone loaded themselves onto my kf. It didn't do it this time. I cant get gmail to sync unless I hit refresh. Did I miss something?
[Kindle Fire Q&A, Help & Troubleshooting] DrewHulva:
Check your refresh settings in Gmail.
[Kindle Fire Q&A, Help & Troubleshooting] putney1477:
I have tried everything. I know I installed the Googleframwork Apk. There has to be a step I missed.
[Kindle Fire Q&A, Help & Troubleshooting] soupmagnet:
This may be a stupid question but...In settings, under Accounts & Sync, is sync enabled?

[Edit:] Also, are you using Gmail or the email client?
[Kindle Fire Q&A, Help & Troubleshooting] putney1477:
I don't have those.options. I have under settings (in Gmail email app) general preferences, my email address and add an accou.t. I don't have the settings like I do on my phone. I am using the gmail app.
[Kindle Fire Q&A, Help & Troubleshooting] DrewHulva:
Check settings outside the app. The accounts list should contain Gmail, Facebook, Twitter, etc... if you use those.
[Kindle Fire Q&A, Help & Troubleshooting] putney1477:
No I dont have any of those. I'm running stock rooted. I installed the android market. I did this before and it all synced up well. Went back to stock for a few months and realized I would rather be rooted so I can use my calendar and gmail apps.

Should I reset and start over again?
[Kindle Fire Q&A, Help & Troubleshooting] ZeROMCreator:
I say if your running stock rooted try reinstalling gmail and google apps except for the frameworks if that doesn't work I'dstick to the built-in email app
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] navykid0211:
I bought my note off amazon last week. Should be here this tuesday. But I was wondering if there was a way I could purchase a warranty or insurance for it? Since its int I won't have in the USA ):
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] moltenbobcat:
I have been able to insure my note and my galaxy nexus that were both imports through worth ave group. Our puppy ate the galaxy nexus and I sent it in to them and about a week later I had a check for $550 and bought my wife a replacement note for the nexus it worked great.