[Asus  Eee Pad Transformer Prime] vvveith:
The funny thing is.....

The funny thing is that some view this device as a ground breaking leap in technology. To me, it's just a smartphone with less hardware and more room for the hardware it does have. It does utilize a new CPU, but every year/month a new chip comes out, and in most cases, follows a tried and true design. Engineers than look at the specs for the chip and design the circuitry to utilize the chip. The results are usually predictable. A device that works like other devices and does the job more efficiently and/or faster.

I have three smartphones, all of them are now running the dreaded ICS build. All of them are performing better than before the ICS update, and were performing well on GB. Inside all of them is more hardware than this tablet has, and most of them were priced below the cost of this tablet. Taking all that into consideration, there is actually less hardware in this tablet then there is in any of my other devices, and there are more problems with this tablet then there are with any of them as well.

I build pc's all the time and occasionally get a faulty part, which sometimes can take me a day to analyze and swap out but after that, I have a high performance machine. Sometimes certain manufacturers drivers don't play nice with certain GUI's or software, and I can spend a day going through registry tweeks, and swapping out other versions of drivers, but usually within a day, the conflict is resolved!

Too many people look at this device as some new ground breaking technology and like to think of themselves as early adapters, but this just is not the case. I never owned the transformer 101 but reading the users feedback on that device was the reason I bought this one. I used the reasoning above to help reach that decision. A newer motherboard with a faster, multi-core processor.

What could possibly go wrong? I expected some minor problems but never as many has this tablet appears to have. When I bought my HTC HD2, it was the first smartphone I ever owned and became legendary in it's adaptability! Today it is running ICS, Mango, Linux, and any other version of Android with little trouble. In all my devices Wifi and BT play nice together and this tablet is just a very large smartphone without the phone hardware. And to make matters worse, this company is very slow or unresponsive in releasing fixes and also very poor at responding to their customers.

The only difference I see is that in corporate America, people rely on their phones for business and therefore the phone as become a valuable tool for that purpose, so most business mobile providers have got to make a device that works pretty well out of the box, because millions of dollars in revenue are on the line. I'm not talking here about phones that have all kinds of bells and whistles, eye candy to appeal to the entertainment junkies, who buy a phone mostly to use for anything but it's intended purpose of making phone calls and keeping appointments and other common business aids.

Also I realize that a happy user of a device is rare to be seen in community forums and user base threads, so all you usually read about is peoples problems rather than how great their device is. And many of the problems that you do read about, come down to user error. I know this full well from back in the day when I had my own custom building PC business! All this being said, ASUS really has pissed off a lot of customers and even though visits from marketing reps may seem to pacify a few people, it really has not made a big difference. It's kind of like which is better, for me to answer the phone and tell you everything's going to be okay, or to never answer the phone and one day you get an update and the problem you were experiencing is alleviated in a reasonable amount of time?

From RMA, customer service, tech support, design, and launch this product has been sub-par and it is not that ground breaking of a technology for these excuses to hold water. I won't mention the fact that the company itself, in various interviews said that none of these various user problems were serious and it was only a mere handful of users that were affected, and then started to remove features from their launch spec sheets and sweep issues under the rug in an effort to make themselves appear justified. Very bad. Enough is Enough. :mad: