yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] pileot:
I have... quite a few coming, aprox 40 (institution, cheaper than ipads and android ftw) roughly 30 say they are shipping on the vip site, so far none of the ones i checked say they are in the fedex system yet.... oddly there are roughly 10 that are still recieved (not shipped), does this mean they ran out and are waiting on a new batch? who knows.... asus seems to be boggling this quite badly, but as others have said im getting it for free, why complain?

Just to clarify, there is no space between the -s and there are no " marks correct?

*edit* OH! one just popped up, shows it was picked up this afternoon should be in my hands friday, just in time for the weekend to test it out! woot!
[Asus  Eee Pad Transformer Prime] 24dupo24:
They are coming from California ... you and I are on the East Coast. Its going to take about a week or more to get here. Slowest possible shipping method through Fedex. Mine shipped the 23rd. Wont get here till the 30th.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Thats the difference between yours and ours at least you have a delivery date! His sounds like mine if you look at the pic in the OP there has been no change after the label has been received for a week now and is waiting for pickup. Which means the package is still at Asus. Mine was originally scheduled for 4/25 and now theres no date.. all FedEx tells us is contact the shipper.. and Asus knows nothing.. all we can do is wait and keep checking!
[Asus  Eee Pad Transformer Prime] amusician4Christ:
Add me to the list

add me to the list of not getting the dongle please, Fedex site states received label on 18th and nothing since then.
[Asus  Eee Pad Transformer Prime] acolo63:
Add me...

Fedex received shipping notification on the 18th...no change since then. Been in contact with Asus via email, but have only gotten the run-around.
[Asus  Eee Pad Transformer Prime] cyiam40:
No change and no follow up from CS supervisor, what a joke. I am waiting until the 3 weeks and will call again.
[Asus  Eee Pad Transformer Prime] copc:
Guys/Gals, I see light at the end of the tunnel!

I have been contacted by Gary Keys and his team!!!!!!!!! :D

They are looking into this as I type this, I have given them all my info and explained (once again) I am not the only one. I have supplied them with a link to this thread to show there is a real problem.

I will update this as news breaks!

Thanks again demandarin for getting Gary in contact with me!
[Asus  Eee Pad Transformer Prime] dude6595:
Lucky!
[Asus  Eee Pad Transformer Prime] NeoMagus:
Good, lets keep this up over the weekend. Still have yet to hear from him myself.
[Asus  Eee Pad Transformer Prime] mbo1951:
Ditto. I always send my email address to Gary and have yet to receive any reply.
[Asus  Eee Pad Transformer Prime] mbo1951:
If you haven't already, could you add me? Mine was ordered within days of when the dongle became available. It still shows shipped with nothing arriving. Sigh
[Asus  Eee Pad Transformer Prime] ddarvish:
add me to the list as well. same issue... says its shipped but fedex never got it.. ddarvish at gmail.com
[Asus  Eee Pad Transformer Prime] houtx2:
Same for me too but in all fairness, he probably gets a ton of mail.
[Asus  Eee Pad Transformer Prime] long3030:
add to the list

Could you add me to the list.... says its shipped on the 18....but fedex never got it.

Thanks
[Asus  Eee Pad Transformer Prime] spamidi:
Got mine 0n 05/04/12

Delivered by Fedex ....
[Asus  Eee Pad Transformer Prime] buxtahuda:
Same exact thing for me. Champagne Gold, and even though the package had the reference number I never could track it that way. I'm glad, I was about to start raising some hell lol
[Asus  Eee Pad Transformer Prime] OttoDeFe:
Add me to this list...
[Asus  Eee Pad Transformer Prime] jjon90:
Same here...
[Asus  Eee Pad Transformer Prime] biggem001:
and me too! :( been waiting for ages..
[Asus  Eee Pad Transformer Prime] GolfOX:
Dongle waiting

I am in the same04-18 boat. Through one of Gary,s folks Ifound they are doing batch shipping. Apparently they prepare labels and when they recieve a shipment, they slap on the labels and send them out. Still waiting.....
[Asus  Eee Pad Transformer Prime] ddarvish:
some thread which i no longer can find had a phone number to global customer service of asus i believe and they *****ed about all their problems with the prime and were able to get a full refund. Listen, it is the best android tablet on paper but so much **** doesnt work on mine that its not worth dealing with anymore.. any insight on wha the number is woudl be asesome
[Asus  Eee Pad Transformer Prime] houtx2:


That would be fine but one would think they would ship the oldest labels first. That doesn't seem to be happening.:confused:
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Correct Sir
[Asus  Eee Pad Transformer Prime] demandarin:
no problem ;) glad to hear things moving along
[Asus  Eee Pad Transformer Prime] NeoMagus:
Sorry guys haven't been able to chime in more today. OP has been updated for 5/5 for everyone that asked.

Still Initiated here.
[Asus  Eee Pad Transformer Prime] Enzymaticracer:
You can add me to the list of people that says "shipped" on the Asus VIP site, with the shipment in the Fedex system and is still sitting at initiated.

Anticipated ship date was 4/18.
[Asus  Eee Pad Transformer Prime] kyoungs3:
Add me to the list too, anticipated ship date was 4/18 but FedEx shows as only initiated.
[Asus  Eee Pad Transformer Prime] dude6595:
I'm about to get my second item from China....non priority....this is just ludicrous
[Asus  Eee Pad Transformer Prime] NeoMagus:
I hear ya man... I've also had stuff from overseas arrive faster somebody messed up in their warehouse had to
[Asus  Eee Pad Transformer Prime] AMW613:
Count me in also. Applied on 4/16 checked tracking shows expected to ship 4/18 and only shows a label was created.
[Asus  Eee Pad Transformer Prime] NeoMagus:
OP updated for 5/6
[Asus  Eee Pad Transformer Prime] owmaddox:
Me to

Thanks for the info. Add me to the list of info submitted but not actually shipped
[Asus  Eee Pad Transformer Prime] diecast17:
Please add me to the list too!!!!
[Asus  Eee Pad Transformer Prime] Colombiano80:
Please add me as well. Same as what has been mentioned.
[Asus  Eee Pad Transformer Prime] NeoMagus:
The shipping hole list has reached over 40 people now. Lets hope we get some good news tomorrow because it really shouldn't be that hard to find what like a palette full of dongles just sitting there I'm really curious what the problem is and what happened 4/18 that they didn't go out
[Asus  Eee Pad Transformer Prime] texstar:
Same here just a run around. If I'm not on the list please add me.
[Asus  Eee Pad Transformer Prime] slasherJAK:
Please add me to the list. I called CS after a week of status Change to shipped and was told that it takes 2 weeks. Fine. After 2 weeks I called back and was told that it takes 2to 3 weeks. I really hope somebody from ASUS finds out what's going on. :mad:
[Asus  Eee Pad Transformer Prime] sundercs:
Please add me to the April 18 list. Still waiting.
[Asus  Eee Pad Transformer Prime] dude6595:
Over 40!? Now that's just crazy! So much for thinking may be it's a small screw up...
[Asus  Eee Pad Transformer Prime] SFG:
Please add me as well. This is insane!
[Asus  Eee Pad Transformer Prime] NeoMagus:
We'll hit 50 mid-week I'm guessing if Asus keeps ignoring us the way they have been
[Asus  Eee Pad Transformer Prime] NeoMagus:
OP updated for morning
[Asus  Eee Pad Transformer Prime] JutGra:
Updating .... no change here as of 05/07 for me. Looks to be the same for everyone with this original issue.

Thanks for everyone calling/emailing and getting denied at tech support contacts, I knew it would happen, but you doing it makes me feel better I never did. Haha!

TF201,Tapatalk
[Asus  Eee Pad Transformer Prime] jonbristow:
Please add me to the list. I have two listed as shipped on 18th. Both are MIA
[Asus  Eee Pad Transformer Prime] 729927852:
I applied 2012/04/24, and it got shipped 2012/05/04 and it's being delivered sometime tomorrow according to the fedex tracking.
[Asus  Eee Pad Transformer Prime] gwick64:
That is a shame. Such poor customer service. Still nothing has changed on my status. Still shows anticipated ship date of 4/18

I will never deal with Asus products anymore. That's how bad of an experience this is making for me.
[Asus  Eee Pad Transformer Prime] aawshads:
add me to the list, shows mine as initiated on the 18th, but no further activity.
[Asus  Eee Pad Transformer Prime] jordache16:
I suppose I need added to the list as well.

The FedEx tracking report for my champagne dongle is in the 'Initiated' status with an anticipated ship date of April 27. The VIP site is still showing my application as submitted. I'm not nearly as worked up as some of the others on here but it would be nice to find out what is going on.
[Asus  Eee Pad Transformer Prime] theandies:
Add me to the list :mad:

Asus VIP says shipped, FedEx just has shipping information from the shipper. Ordered mine from Asus VIP 4/16.

BTW is someone really making a list? I didn't read all the posts. Also, does Gary Key know of this?
[Asus  Eee Pad Transformer Prime] riker147:
Same as above for me. The only difference is I ordered mine 4/18.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
I hope all you guys with issues call CS because when I call they act like its the first they have heard about it. Got through the first wave of CS to a supervisor and he also acts like I'm the only one. I asked them mutiple times " whats so hard about cancelling the first shipping label and making a new one?" They have zero answers. I forwarded the application and Fedex tracking (saying notified)and they say wait two weeks even though it says shipped on the 18th on the Asus application. At this point I'm not sure its even worth the effort. I was thinking about getting a Zen book a month or two when the updated i7s are avalible and have changed my focus to Samsung
[Asus  Eee Pad Transformer Prime] texstar:
Sounds like someone threw a whole pile of shipping labels away.

It's my dongle and I want it now! lolol

4-18 and still waiting.
[Asus  Eee Pad Transformer Prime] tmeader:
You can add me too, same situation. Grey one.
[Asus  Eee Pad Transformer Prime] theredmonkey:
Same boat

Mine is claimed to have shipped on 4/18 but it has not shipped as well thanks to checking the FedEx tracking.
[Asus  Eee Pad Transformer Prime] dude6595:
going for 100 I see....wonder how much longer till they stop ignoring the issue!
[Asus  Eee Pad Transformer Prime] 3rdamention:
Looks like when Asus is trying to finally do the right thing, trying to do things right for their customers who many have had nothing but issues and problem, they still cannot get it right.

I applied on May 2, mine has been submitted, so I am sure I will get it around the first week of July!

I still do not understand what is so hard about customer service. When someone has a question, answer it. When you tell a customer you are going to send them something, ship it within a week or something (heck, that gives you 6 days to do nothing, then ship on the 7th), when someone emails you, respond. When someone calls with a question, have someone answer that knows what they heck they are talking about.

Asus has failed every one of these steps. And I didn't even mention that our representative on these forums is a Marketing Rep. However, some of you just love Gary so much and having someone from marketing working for customer service, so I will leave him out of things for now.

I like my Prime, but I just hate ASUS. I really do. It bothers me that I like something I paid $500 for but cannot stand the company I supported by buying it. It drives me crazy!!
[Asus  Eee Pad Transformer Prime] crystalstylez:
Mine shows 4/18 also but has not changed.
[Asus  Eee Pad Transformer Prime] houtx2:
Ditto

I just don't understand why Asus would intentionally (as it seems) piss off the very people who are by far the most actively engaged in Prime discussions. Just doesn't make sense to me. We as a group can either be your best friend or your worst enemy. Go figure.
[Asus  Eee Pad Transformer Prime] sparkymarky-01:
MIA dongles

I applied for mine also on the 16th--fedex says shipping info received

estimated ship date the 18th of last month

Called ASUS--can't get a straight answer--they said just because it says shipped on their site does'nt mean it actually shipped?????

ARRRRRRGH!!!:mad::mad::mad:
[Asus  Eee Pad Transformer Prime] NeoMagus:
Afternoon update guys, limbo list has hit 50 people now , sooner than I expected. Status for me still shows Initiated, however the ball is at least rolling, I have been in contact with Gary this morning and he assures me he is looking into the issue. As more info is available to me I will post it here.
[Asus  Eee Pad Transformer Prime] houtx2:
Well that's a bit of good news. Thanks for the update!
[Asus  Eee Pad Transformer Prime] Mikeyfitz14:
You can add me to the list of missing shipments. Asus and FedEx sites show shipped on 4/19 but FedEx just says "shipment information has been sent to FedEx".
[Asus  Eee Pad Transformer Prime] 2kmcse:
Applied 4/17, Asus says shipped, Fedex has no record. (Gray)
[Asus  Eee Pad Transformer Prime] jjdeveau:
So damm funny.. So on the website mine still says submitted.. so i saw this thread and decided what the heck ill try it and see what it says..

So I put my serial number in.. the country and postal code.. hit enter.. it says...

DELIVERED..

I walk to my front door and its sitting on my porch...

hahaha.. wow.. tracking it this way really did get the job done.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
YESSSSS :D
[Asus  Eee Pad Transformer Prime] texstar:
Got an email from asus support wanting to know how their service was. I said hot damn here is my chance to tell them how I feel about this mess. Filled out the information I wanted to say. Clicked send and...

System.NullReferenceException: Object reference not set to an instance of an object. at ASUSInvest.DataCount.viewDesc()

AHHHHHHHHHHH!!!!
[Asus  Eee Pad Transformer Prime] NeoMagus:
LOL you mean this?? The first one they ever sent me I got to go through fine with all ones. The rest (and they have sent me a couple) all come back with that. Their website honestly is a hot mess .. just like this issue they need to straighten out :p
[Asus  Eee Pad Transformer Prime] effezie:
Mine finally arrived on Saturday. No change to the status on my member page. I even called Asus on Friday for an update and they had no idea when I'd get it. They really are clueless when we're supposed to get them.

Applied 4/16 and changed to shipped on 4/18. Received 5/5
[Asus  Eee Pad Transformer Prime] NeoMagus:
You are the first to actually recieve out of everybody in this situation... it just went from Initiated to being delivered for you? You were showing shipped on the VIP site, not just submitted? Mind posting your tracking screen for us? Another users who went out on 4/18 was picked up 5:19PM, but theirs updated on the FedEx site. Blur out the actual tracking and serial numbers.
[Asus  Eee Pad Transformer Prime] theandies:
Thanks

Here is what my FedEx status has looked like for going on 3 weeks now:
[Asus  Eee Pad Transformer Prime] NeoMagus:
Exact same for me. I can't have FedEx hold the package for me at their facility because they tell me it hasn't been shipped yet :confused:
[Asus  Eee Pad Transformer Prime] Nefariouss:
Add another one. Applied on 4/17. Asus site says shipped. Fedex says no it didn't. Still sitting at shipping information sent to Fedex since 4/18. Oh well, guess they have until the promo runs out to get my dongle to me then I'll just RMA it a bunch for broken GPS issue. Then complain, get a refund, and buy a Infinity that will hopefully be out by then.
[Asus  Eee Pad Transformer Prime] clenz:
Please add me to the list.

Applied 4/16 - shows shipped 4/18.

CS is a complete waste of time.
[Asus  Eee Pad Transformer Prime] ksharp4444:
GPS Unit

Please add me to the list.

Applied 4/16 - shows shipped 4/18. Not see it yet and Fed Ex just shows the label.
[Asus  Eee Pad Transformer Prime] NeoMagus:
OP updated for 5/7 evening
[Asus  Eee Pad Transformer Prime] TheDoctor1971:
Mine has shown as shipped for a few weeks now. Fedex shows nothing. Apply date was 4/6. I expect eventually it'll just show up. Maybe. *shrugs*
[Asus  Eee Pad Transformer Prime] effezie:
Sorry I'm late in replying. Here is my fedex tracking. (I'll take it down in awhile. Didn't mess with blurring the SN)

I applied for 2 dongles. An RMA serial number and the SN for the Prime I have now.

The SN on the tracking screenshot is the Prime I have now. That still says initiated. The dongle they sent me must be for the RMAed unit I don't have. I registered that SN in case they got confused which one I actually have. I couldn't track that SN. It kept coming up Not Found.

Edit: I was showing shipped for both of them. Edit again: I just checked the screenshot and that's the serial for the one I sent back. Now I'm confused. Better take it down til I blur the SN but it really doesn't apply now.
[Asus  Eee Pad Transformer Prime] elkabonger:
Shows shipped, can't track

I applied on 4/18, showed shipped 4/25, but I can't track it using this method. Fedex shows no information for that shipment.
[Asus  Eee Pad Transformer Prime] wctaylor79:
Well guess I found a new home. FedEx states should have shipped 4/18. tracking number shows initiated and nothing else.

UPDATE 5/22: Just checked on mine and it shows shipped yesterday 5/21. It is showing that it left one facility in Newark CA and arrived in another in Sacramento CA. I live in N Florida with an expected delivery date of this Friday 5/25. Fingers crossed. On my tracking sheet it shows that information was not sent to fed ex until 5/17. Up till this time it was just initiated since 4/18.

UPDATE 5:22PM- Shipped from CA with next updated scheduled for 5/24. Should be in FL some that day.. I hope..
[Asus  Eee Pad Transformer Prime] dude6595:
Welcome home friend, grab a beer and pull up a chair ;)
[Asus  Eee Pad Transformer Prime] texstar:
Yes! That is the screen. Maybe they already filled it out for me. :D

This is probably why I never got my Transformer Prime GPS Dongle from Asus.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Morning 5/8 OP updated.
[Asus  Eee Pad Transformer Prime] Nefariouss:
They don't ship to Baytown bro.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
The list seems to be getting bigger. Are any people on the list being taken off if they by some miracle they receive thiers?
[Asus  Eee Pad Transformer Prime] Privateers69:
Update: Just gotten an email from fedex saying they now have the pkg and it left Newark CA is currently in Sacramento CA. And the new delivery date is 5/11
[Asus  Eee Pad Transformer Prime] theandies:
Any information from Gary about this? I just checked my tracking # and it's still in limbo. I really apprciate Asus sending us a free part but getting our hopes up then squashing some of us like a bug is really starting to piss me off. :mad:
[Asus  Eee Pad Transformer Prime] NeoMagus:
Unfortunately I have no new news yet from Gary to share..mine is just like yours. Still Initiated..soon as I hear anything good I'll post about it
[Asus  Eee Pad Transformer Prime] NeoMagus:
It has been growing about 3-5 ppl a day , Asus has a real mess on their hands. I don't know if somebody ganked em from the warehouse before they went out or what but it really shouldn't be this hard to find a huge pile of dongles.. wouldn't surprise me if we hit 75 before I hear anything the way it's going
[Asus  Eee Pad Transformer Prime] bjoneslord:
I applied on 4/18 for one dongle and it doesn't even show up on Fedex tracking even though Asus showed it shipped on 4/20. Please add my name to the list.

I applied for a second dongle for my Mom's prime on 4/20 and she got hers on 5/4.

I sure hope they get this worked out!
[Asus  Eee Pad Transformer Prime] dude6595:
Probably the new guy messed up lol
[Asus  Eee Pad Transformer Prime] texstar:
Printer Jam or someone lost the labels so they never got slapped on a box for shipment. Nothing has changed for me and no supervisor call back either like I was really expecting that to happen. Too much trouble for a 5.00 piece of hardware.
[Asus  Eee Pad Transformer Prime] Danny-B-:
Not sure if this is the same for the UK but my status says "Shiped" on the VIP site but the fedex thing just has no information ... wasnt really expecting any tbh being in the UK.

But i still dont have my GPS dongle yet anyway and it should be here by now ????
[Asus  Eee Pad Transformer Prime] houtx2:
I just wish that someone would tell us something rather than continue to play this stupid game.

I could be wrong but it appears as though the dongles are shipping from Newmark, CA which is right next to the Asus USA Corporate headquarters in Fremont, CA. If someone at HQ really wanted to get to the bottom of this all they would have to do is jump in the car or maybe even walk over. Guess it is just not that important to bother.
[Asus  Eee Pad Transformer Prime] ajnabi786:
Please add me to the list as well. Submitted on the 16th and Asus site days shipped and Fedex site says shipment information sent to Fedex like most on this post.
[Asus  Eee Pad Transformer Prime] NeoMagus:
It's a shame there is a quite a few users in this thread who have been here for years and used their first posts to have to say where the heck is my dongle .. cmon Asus :rolleyes:
[Asus  Eee Pad Transformer Prime] cromanorn:
It's just a shame that we are the unlucky ones who have seemed to find the ASUS black hole. :eek::mad::cool:
[Asus  Eee Pad Transformer Prime] photogf4:
Checked mine, 4/18. Says shipped, but FedEx still doesn't have it. Add me, and I will update.
[Asus  Eee Pad Transformer Prime] k0nster:
Same as most people in this thread. Shipped 4/18, but still nothing at Fedex. =/
[Asus  Eee Pad Transformer Prime] fcortes626:
mine says initiated. vip site says i applied the 17th says it has been shipped. i work for fedex and i know it doesnt take that long to ship something.

it has to do with asus. their customer service sucks. i accidentally deleted all my stuff last weak. i contacted asus about it on friday morning and still haven received a reply. i even clicked on the link that said click here if havent received a reply with in 48 hours and still nothing.
[Asus  Eee Pad Transformer Prime] NeoMagus:
OP updated for 5/8 evening
[Asus  Eee Pad Transformer Prime] theeggman:
Dongle has been delivered/received today! Though, the application status still says submitted.. guess ASUS is being lazy about updating that side of things :p
[Asus  Eee Pad Transformer Prime] 2kmcse:
I think I got missed when the list was being updated. Applied on 4/18, Asus VIP said shipped around 4/20. FedEx has no record of a shipment being sent or a label even being created.
[Asus  Eee Pad Transformer Prime] NeoMagus:
If nothing comes up for you on the fedex tracking you're in your own park for now.. I'm sorry to say. List is people who have shipped and are sitting on "Initiated". Wouldn't surprise me if Asus botched more though. Give it some more time if nothing happens post back and I will add you with a note
[Asus  Eee Pad Transformer Prime] johnnyutah22:
Crazy thing happened. Ordered the champagne on 4/17. Status never changed from submitted. Called asus 2 weeks ago. They say champagne was backordered but to expect delivery 3 weeks from the date ordered. Called today and the 1st rep and then his supervisor say that it hasn't shipped and will be in the next "batch". I complained and they said 5-7 business days. Then I check out this thread and enter the reference number on the fedex site and much to my surprise it says out for delivery and I get it today at 5:00 p.m. All this time it never changed from submitted. This makes me believe that asus has no idea what's going on from their end.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Maybe we'll get some news tomorrow. Copc hasn't posted so I doubt he heard anything today either