yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] cyiam40:
Fedex just updated and says my dongle is on it's way!!! I should have it by May 25th. Will update when I do get it!
[Asus  Eee Pad Transformer Prime] DirtyRatRacing:
Ok guys and gals, this is my experiance with this whole dongle issue...

I called Asus and they admitted to having a shipping issue. On the 16th they called me back but I missed the call. I received the dongle yesterday. For those that haven't done so I recommend that you call their 800 number.

Chester..
[Asus  Eee Pad Transformer Prime] NSeiki:
Update to my status, Fedex shows a new tracking number, and it's currently in transit.
[Asus  Eee Pad Transformer Prime] brainimpact:
contacted asus support about not receiving my dongle and got a quick reply, they said there as been a delay with gold dongles but they will get them all sent out by the end of this week
[Asus  Eee Pad Transformer Prime] r0ck0:
I got 2 dongles for 1 tablet. Anyone want me to mail you my extra?
[Asus  Eee Pad Transformer Prime] EnemyOfGlaDOS:
Good form mate! :D
[Asus  Eee Pad Transformer Prime] texstar:
So sad. Customer service is still apparently in the dark and sending clueless emails. I had to tell them today that I already got the dongle thanks to Hai and Gary but I'll miss emailing them.
[Asus  Eee Pad Transformer Prime] jjon90:
Just got mine delivered today!

It showed shipped on 4/18/12
[Asus  Eee Pad Transformer Prime] whycali:
requested 6 may, delivered today. status never updated beyond submitted on the web site.
[Asus  Eee Pad Transformer Prime] clintonroche:
Just an FYI,

I sent a technical inquiry to ASUS on 5-17-2012 about my missing GPS dongle. I assumed I would get an email in my inbox with my Gmail since it asked for an email address. As it turns out on the same day less than 5 hours later I received an message on the Asus VIP site in the Technical Inbox from Aaron asking me for my mailing info so he could ship out a new one. I just sent it today and will keep you posted. (Maybe it is in my junk mail filter too, who knows)
[Asus  Eee Pad Transformer Prime] Pecata:
Just received mine. Mine was showing as shipped on 04/18/2012...
[Asus  Eee Pad Transformer Prime] dbattenfl:
update

The new Fedex tracking number that showed up on fedex.com last week (5/17), now finally shows that a package left Asus shipping facility yesterday at 5:40pm PST yesterday.

It is shipping Fedex ground with an extimated arrival in Tampa, FL on 5/29.

I guess someone finally found the huge stack of dongles sitting in the warehouse :)

Scrore: Asus 2, me .5
[Asus  Eee Pad Transformer Prime] alfei:
Thanks for this update! I'll be happy when UK users actually get some support from ASUS! My query has been "escalated" for a week according to the email support team, and i've still heard nothing back :mad:
[Asus  Eee Pad Transformer Prime] Jersey732:
Just received a 2nd dongle today for 1 tablet :eek:
[Asus  Eee Pad Transformer Prime] stavrosg:
Yup mine came in 8 days, even after putting my name in address field where the web site specifically warns you (fedex had to call to get the details).
[Asus  Eee Pad Transformer Prime] mbo1951:
Same here and I appreciate NeoMagnus's and others' efforts. Thanks to all, and good luck to those who have not yet received yours.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Good to see people now receiving and the list beginning to clear out. For anyone who has still not heard anything and not sent their info yet please get it in tonight or in the morning as I will be sending the final sheet to Hai in the afternoon and will update the OP after. Once this info is sent anyone who missed it if you are still stuck and need help you can shoot Gary an email detailing your situation.

If you asked to be added to the list and when you do receive your dongle please make sure to let us all know, I will update as I see them.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Mine updated to shipped on the 20th and estimated delivery on the 24th

Thanks for all you do NEO
[Asus  Eee Pad Transformer Prime] texstar:
I told them I already got the dongle last week and Aaron sends this back a little later.

Thank you for your response and a request for the GPS will be submitted shortly. It'll be shipped from our facility within two business days.

Thank you,

Aaron L

ASUS Customer Care Team

Nooooooooo! :(
[Asus  Eee Pad Transformer Prime] ong.andrew:
A GPS Extention Kit was delivered to me for my Champagne TFP yesterday (23 May 2012). As I reside in Australia, it was shipped using Air Australia Express and while there was a tracking number provided, there is no way to know beforehand what it is. The status on the ASUS VIP site never changed (submitted since 18 April 2012), and I am still waiting on a dongle for the other colour TFP. Hope it helps others in Australia!
[Asus  Eee Pad Transformer Prime] slasherJAK:
Quick update. Mine was tendered with fedex and is in transit. Expected delivery date this Friday the 25th.
[Asus  Eee Pad Transformer Prime] skielbasa:
Haven't been contacted back (not that I expected it) but i tried looking up by reference again and found my new tracking number, and it should be her Friday (along with the last, and most important, parts of my new computer build). Will post on Friday with the status.
[Asus  Eee Pad Transformer Prime] acolo63:
RE: Missing Dongle

Dongle finally arrived...Fedex status remains "Shipment Pending".
[Asus  Eee Pad Transformer Prime] TheDoctor1971:
Whoa, for the first time I was able to pull it up on fedex.com. Says it delivered yesterday! O_o. *goes to look on the porch*

Well I'll be. Yellow envelope sitting on the porch overnight from ASUS. Still can't get a GPS lock while inside although it does see 2 satellites now where it didn't before. Have to test outside later. Work time now.
[Asus  Eee Pad Transformer Prime] long3030:
I got it

:D FedEx just delivered my dongle. Now to try it out.

Thanks for the help and you can mark me off the list.

Thanks again :D
[Asus  Eee Pad Transformer Prime] RedneckNerd:
Thanks again to Neo. Mine is now showing as shipped and has tracking info the the fed ex site. should get it tomorrow.
[Asus  Eee Pad Transformer Prime] theredmonkey:
Got it

I received mine yesterday on 5/22 after 2 phone calls. Fedex with the referenced tracking method from this thread now says delivered so that was updated and the same shipping info was used and the vip.asus site states shipped still. I called last week like on Wednesday and got a call back on Saturday and it showed up yesterday.

The voicemail they left on Saturday claimed they needed to wait for another allotment to ship out.

I would really like to thank everyone in this forum who helped get the ball rolling to correct this issue. I am glad we have a place to unify.
[Asus  Eee Pad Transformer Prime] IconBoy:
After getting my info to NeoMagus, I also contacted Gary (via email - not PM http://xdaforums.com/member.php?u=4025695) and he replied by forwarding my request to his colleague. My shipping number changed and although the shipping date still says April 18th, it was at the front door this morning.

Thanks NeoMagus (and Gary). :)
[Asus  Eee Pad Transformer Prime] ungraph:
I just applied for a dongle a couple of minutes ago. Lets see if I get delivered.
[Asus  Eee Pad Transformer Prime] fcortes626:
i finally got mine about 30 minutes ago
[Asus  Eee Pad Transformer Prime] effezie:
Mine arrived today. Had 4/18 shipping date.
[Asus  Eee Pad Transformer Prime] dmbatson:
i ended up getting 2 dongles.

one last month and one today.

I sold my prime due to having to pay for college class So anyone in tucson needing a dongle?

PM me. new never used. free.
[Asus  Eee Pad Transformer Prime] soju59:
Mine left Sacramento on 22 May. Expected delivery 25 May. These don't require a signature, do they?
[Asus  Eee Pad Transformer Prime] NeoMagus:
All Info Sent and Received

As of today, all information that has been forwarded to me via PM has been sent to Hai to be expedited for shipment. I have received confirmation this list has been given to the team taking care of the orders. Please report in if you asked to be added to the list when you receive your GPS kit so you can be marked off.

If you are still stuck with a non-shipped 4/18 number and no new package and wasn't able to get your info in to me by today, please detail your situation in an email to Gary or Asus_USA and they will help you out when they get to it.
[Asus  Eee Pad Transformer Prime] OttoDeFe:
Just got mine delivered... I hope I'm not too late to be removed from the list.
[Asus  Eee Pad Transformer Prime] crystalstylez:
I just received mine today also. Didn't expect it at all.
[Asus  Eee Pad Transformer Prime] xn1337:
Recieved dongle today that i applied for on the 11/04/12

Champagne

Queensland Australia

came via Australian Air Express from the Asus service center in NSW

must have stock in country
[Asus  Eee Pad Transformer Prime] EnemyOfGlaDOS:
Mine arrived as well. Thank you for all your help Neo!

And I did ask to be put on the list but you acknowledged that already!
[Asus  Eee Pad Transformer Prime] aokibusiness:
Received my dongle today

Works like magic. Had to reboot prime after attaching it in order for it to work. Removal kills GPS. Not the most elegant fix but it works. Thanks again to all who facilitated delivery.
[Asus  Eee Pad Transformer Prime] Atlas7:
I today get my GPS EXtension Kit. I from EUROPA (Croatia /city Zagreb))
[Asus  Eee Pad Transformer Prime] snorrid:
I'm still getting "Your application is currently being processed" :( applied 2012/04/17

Shipping to Denmark.
[Asus  Eee Pad Transformer Prime] Atlas7:
Im applied 2012/4/18 and this morning I get DONGLE! :D I'm sorry for you still waiting your DONGLE :(:(
[Asus  Eee Pad Transformer Prime] antny01:
There may be some value in submitting a tech trouble ticket on asus's web site. I was in the 4/18 shipped limbo for a month, with no activity on FedEx.com. Two days after submitting the ticket It is on magically on it's way...sucks I waited so long to complain.

I should have mine tomorrow... :D

edit: well after reading the OP again, I see that there may just be a new batch of dongles going to based on action in this thread. Either way, I figure it won't hurt to follow up with an individual complaint, maybe you get two! ;)
[Asus  Eee Pad Transformer Prime] skielbasa:
5/24/2012 my dongle just arrived. The odd thing is neither tracking number says it should be here today; the original is still stuck on shipping info received and the new one says its in Georgia and will be here tomorrow. Maybe this is the original one and some how never got logged for tracking... ever.
[Asus  Eee Pad Transformer Prime] dbattenfl:
Hey, I am in Tampa also. Maybe one will show up for me today too.
[Asus  Eee Pad Transformer Prime] nattylite:
Tracking your dongle

Just FYI people, when you track you package this time DO NOT USE the original ship date b/c it will give you the old tracking number. Mine was "reshipped" on May 17th and is out on delivered right now so hopefully it will be there when i get home from work.

Thanks Magus for bringing this to the attention of ASUS
[Asus  Eee Pad Transformer Prime] gwick64:
In Transit
[Asus  Eee Pad Transformer Prime] theredmonkey:
Not for me

My old reference worked and used the O.G shipping info.
[Asus  Eee Pad Transformer Prime] MBerlowitz81:
I GOT MINE TODAY! So happy and THANK YOU so much NEO! Oddly enough the Tracking number on my second shipment was different, it was TF201DONGLE-GRAY "serial" however that doesn't show anything referencing my original non shipped shipment. I'm just happy I got mine literally the day BEFORE I got to Nebraska. :p
[Asus  Eee Pad Transformer Prime] The_Stranger:
I'm still waiting since april16th, have put in a "tech question" on asus' site, but was hoping to recieve it before my roadtrip through southern Europe...
[Asus  Eee Pad Transformer Prime] dbattenfl:
I just got one that was sent overnight via Fedex with a third tracking number.

The second tracking number shows it departed SACRAMENTO, CA on 5/22 and still in transit. First tracking number never shipped.

I will asume the one that arrived is a result of the list that was sent to Hai by Neo. My name was added to the list before recieving one and before I knew about the second tracking number. Becasue of not recieving a dongle, I never requested to be removed.

It also looks at though no one at ASUS checked or could verify if a dongle was actually shipped for a given serial number. So, I am going to guess that I will get a second dongle shipped ground next Tuesday on the estimated arrival date.

Cant believe their system is so scewed up that all this happened!
[Asus  Eee Pad Transformer Prime] 2kmcse:
This is the same for me (on truck for delivery today). NeoMagus, you may want to update the OP for quick reference. There is a single space between the TF201DONGLE-GRAY and the serial number. The text box on FedEx's website will visually break the reference number into two lines, but as long as you don't actually hit the return key, it will be processed as one line. Like the original method, the serial number is not in quotes.
[Asus  Eee Pad Transformer Prime] kobrien617:
Received my GPS Dongle today, 5/24. Thanks to NeoMagus for ALL his help.
[Asus  Eee Pad Transformer Prime] droidx2.3.3:
GOT MY DONGLE TODAY!!! Thank you
[Asus  Eee Pad Transformer Prime] JutGra:
Received mine today. I never called tech support or submitted anything. I knew that was a waste of time.

I owe my dongle to NeoMagus for taking time to follow up on everything.

Thanks a ton man.

TF201,Tapatalk
[Asus  Eee Pad Transformer Prime] theandies:
I think I'm in the same boat. I just recieved one today and just did the tracking number trick in the OP and that lists a tracking number and it says "in transit" with a delivery date of tomorrow. I guess I'll have 2 dongles now??????? If that's the case I can do some testing to see if they both work the same or if one is better than the other. BTW the dongle I received today works good. I've never been able to see any birds. I haven't tried navigation yet not that I'll use my Prime for that but I'd still like to see if it actually works OK.

One thing, I just plugged in my dongle in and my Prime robooted. Oh well, hopefully ASUS will address this in the next OTA. Not really a big deal though.
[Asus  Eee Pad Transformer Prime] photogf4:
Yay

Got mine today. This forum is the best.
[Asus  Eee Pad Transformer Prime] clenz:
Thanks Neo!

Got 2 dongles - my cup runneth over. It will be nice to have one to keep in the car.
[Asus  Eee Pad Transformer Prime] imabug:
gps dongle arrived at my door today. yay!

off to go play with it
[Asus  Eee Pad Transformer Prime] sparkymarky-01:
Dongles---(plural)

I must have coplained to too many people

THREE dongles have arrived at my door since last week LOL

:D:D:D:D:D
[Asus  Eee Pad Transformer Prime] jonbristow:
I can finally say mine arrived. Thanks Neo for collating this, and thanks Gary and the rest of his team.
[Asus  Eee Pad Transformer Prime] ScottC:
Got two when the promo started (one for each TP in my household). Then got two more today.

Now I have twice the GPS reception I guess...
[Asus  Eee Pad Transformer Prime] tmeader:
Just received my dongle today. Another one down. :)
[Asus  Eee Pad Transformer Prime] gwick64:
Received my dongle today. One thing that bothers me is that the screws are face up where you can see them.

Gene
[Asus  Eee Pad Transformer Prime] aypanthony:
Well, I received a second dongle today as well.......I guess I will keep it as a spare.
[Asus  Eee Pad Transformer Prime] myklt8:
Got my dongle today

14 in view 10 in use

6.0 ft accuracy!!!
[Asus  Eee Pad Transformer Prime] kjyli:
Received Dongle

Finally! I received the dongle today.

I check the ship date on the package and it is dated May 23rd.

Big thanks to Neo!!!
[Asus  Eee Pad Transformer Prime] joeywv77:
2 dongles on my doorstep today. Thanks Neo :D
[Asus  Eee Pad Transformer Prime] swedeking:
Just wanted to let the masses know, I submitted my request on 5/11, just tracked the package says shipped on 5/23 and is on track to deliver 5/25.
[Asus  Eee Pad Transformer Prime] krinkster:
Recieved mine

Overnight package arrived yesterday. Thanks for all the help in getting it here.

Asus should seriously consider cutting you a check for services rendered.
[Asus  Eee Pad Transformer Prime] Colombiano80:
Received mine.
[Asus  Eee Pad Transformer Prime] KDLMaj:
Same *exact* situation- down to all of the dates and times. Of course, with all of the customer service headaches I've had, there's no reason why I should be so surprised.
[Asus  Eee Pad Transformer Prime] cyiam40:
Worked for me! Thanks!
[Asus  Eee Pad Transformer Prime] urself25:
Well actually mine was picked up an is showing in transit from Oakland, CA.

Envoyé depuis mon Transformer Prime TF201 avec Tapatalk
[Asus  Eee Pad Transformer Prime] NeoMagus:
Let us know when it starts moving...
[Asus  Eee Pad Transformer Prime] NeoMagus:
copc

houtx2

cromanorn

theandies

effezie

imabug

cyiam40

augcelen

JutGra

Any of you guys have your package information update yet? Nothing here today so far
[Asus  Eee Pad Transformer Prime] houtx2:
Nothing here.:mad:
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Im in the same boat

Im really starting to hate Asus its just one thing after another :mad:
[Asus  Eee Pad Transformer Prime] houtx2:
I wrote to the ASUS e-store because someone on here said their dongle package came from the e-store. The girl that responded said nope e-store not handling that . She gave me a number to call,

1-888-678-3688, but every time I get to the tablet support area it dies! This is frustrating that no one seems to want to take credit for handling the dongle program. They seem to want to keep it a total mystery.
[Asus  Eee Pad Transformer Prime] givver:
Worked great for me, doesn't show shipped on the asus web site but I found it on Fedex.com, expected delivery on Monday.

...For anyone having problems make sure you don't put the "s around the serial number. ie. TF201DONGLE-C1OKXXXXXXXX-GRAY
[Asus  Eee Pad Transformer Prime] buxtahuda:
Argh! I guess mine just really hasn't come into existence yet :(

Lol, I check ASUS everyday, and I've been trying the FedEx thing everyday with every combination of the information possible. Still nothing.
[Asus  Eee Pad Transformer Prime] shaunm82:
Add me to this list! Checked today and mine says the anticipated ship date of Aprul 18th, with no movement since~
[Asus  Eee Pad Transformer Prime] rchristy:
It works for me too....I make mistake to put wrong place of destination, so was shown nothing.....Now I got it ....Thanks.

Shipment Dates

Ship date Apr 26, 2012

Estimated delivery Apr 30, 2012 by 5:00 PM

Destination

xxx, PQ

Was submitted on Apr. 16 for Gray. Still showing submitted in vip.
[Asus  Eee Pad Transformer Prime] NeoMagus:
I posted this in the Product Updates thread which Gary updated today.. maybe you guys might want to drop him a PM also with your email and see if you can get a response.. he doesn't reply to me :(
[Asus  Eee Pad Transformer Prime] cromanorn:
No change to mine either. :mad:
[Asus  Eee Pad Transformer Prime] NeoMagus:
Keep this up over the weekend I doubt we will see any movement til Monday if we are lucky. Anybody else in the same situation ... post on up
[Asus  Eee Pad Transformer Prime] houtx2:
I sent a PM to Gary, too.
[Asus  Eee Pad Transformer Prime] sdynak:
did get mine today so things are moving but not sure why some are stagnant.. hope it is explained soon.. it works better but nowhere as good as my Photon which is almost instant lock.
[Asus  Eee Pad Transformer Prime] kinglou0:
I would have gotten my dongle today if it wasn't for FedEx Ground and their no PO Box policy. Woke me up at 6:45am to ask me for my physical address and still didn't deliver it today. No bets on whether it'll show up on Monday.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Two days to Monday
[Asus  Eee Pad Transformer Prime] phree1:
I don't think it is a policy. I think it is due to the fact that a PO box is owned and operated by the USPS and FedEx does not have keys to open them.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Got mine :D take me off the list please

Thanks Neo
[Asus  Eee Pad Transformer Prime] cyiam40:
Finally!!!

Got my ASUS Dongle today!! Thanks NEO!
[Asus  Eee Pad Transformer Prime] clintonroche:
Mine too!!! Looks like these are finally arriving!!

Thanks to everyone that helped get this going. This is why I love android.
[Asus  Eee Pad Transformer Prime] nattylite:
Mine came in too
[Asus  Eee Pad Transformer Prime] 2kmcse:
Received.
[Asus  Eee Pad Transformer Prime] theandies:
Got my second dongle today. I guess I have one that I can modify now. Each dongle performs the same.
[Asus  Eee Pad Transformer Prime] ranwanimator:
Mine now shows (via the updated shipping date) that it is scheduled for delivery on 05/29.

Thanks for getting the ball rolling on this. I don't really think we had too much of a right to complain though as they are giving these things to us at their expense.

Oh well. Another milestone in the weirdness that has become the Transformer Prime.
[Asus  Eee Pad Transformer Prime] gwick64:
Got another one in the mail today

Wow...Now I have two dongles! Amazing.
[Asus  Eee Pad Transformer Prime] cromanorn:
Just got my 2nd Dongle today:eek:

I only have one tablet:confused:
[Asus  Eee Pad Transformer Prime] gadgetguy08:
Received my dongle yesterday 5/24 via FedEx overnight.

Received a duplicate dongle today shipped 5/17 via FedEx ground.
[Asus  Eee Pad Transformer Prime] skielbasa:
I also just got a second one today, though neither seem to work too well (but I had pretty good GPS without them)
[Asus  Eee Pad Transformer Prime] Frooty:
I just got mine today! Sweet!
[Asus  Eee Pad Transformer Prime] cyiam40:
Twice as Nice!

Ok, I just found another Dongle on my doorstep! That doesn't sound right! LOL You know what they say....two dongles are better than one...LOL Thanks again NEO!:)
[Asus  Eee Pad Transformer Prime] wctaylor79:
Got mine today!!! Thank god i am moving tomorrow to a new house.. will have the second one shipped there.. hopefully won't take 2 months this time. seems like they are starting to go out fast now.
[Asus  Eee Pad Transformer Prime] NeoMagus:
Clearing List out

I have updated OP to reflect the 4/18 shipping hole has been "cleared up" thanks to Gary and Hai.

I will continue to mark users off the list to clean it out as I catch posts. Inactive users with no change will eventually be removed.
[Asus  Eee Pad Transformer Prime] funtimeguy:
You can mark me off the list too NEO and thanks for the help. Got home after work yesterday and had two dongles. Have only tried one so far, but seems to work well. Thanks again.
[Asus  Eee Pad Transformer Prime] imabug:
found a second GPS dongle at my door this morning.
[Asus  Eee Pad Transformer Prime] Dachande:
Finally received my dongle, thank you Neo	for all your work
[Asus  Eee Pad Transformer Prime] slasherJAK:
I received my dongle yesterday. Works great.
[Asus  Eee Pad Transformer Prime] stewsta:
Still waiting, applied 2012/04/22 - Champagne version, to Australia. :(
[Asus  Eee Pad Transformer Prime] jefffeely:
My Dongle finely came yesterday. I have not had a chance to use it other than to note that I can't get it on with my screen protector :p
[Asus  Eee Pad Transformer Prime] Belgorm:
I received mine yesterday, works as expected.

Thanks all.
[Asus  Eee Pad Transformer Prime] ngough:
my application status is still "currently being processed" I applied on 4/22 wtf..
[Asus  Eee Pad Transformer Prime] brownrt:
Apparently you gotta call and light a fire under ASUS'S ass. I checked my fedex status and it said processed for shipping April 14th. I called and got it in 3 days. Be prepared for the to act stupid so have your tracking number avaliable for the clueless techs who can't see it attached to yourVIP account. Be prepared for the tech to escalate to a higher tech and then again. Be prepared for phone transfers and whatnot. They sent both my dongles in the same package 3 days later.
[Asus  Eee Pad Transformer Prime] val1121:
Thanks Neo,

I received one of two dongles on the 25th. Unfortunately, it's Grey and my tablet is Champagne. I do have two new "initiated" tickets with FedEx, shipping date May 25.