yashsingh1/xdaforums huggingface dataset:
[HTC One X] Death Of Rats:
Great post, hopefully HTC get things sorted. I have had this phone for about 10 days now and it is AWESOME!!!! Unfortunately like many of you I have the flickering ( not corruption) issue and will be getting a swap on Monday. I do find it strange that there are so many variations of the flickering. Some people have it constant, some intermittent and some on certain apps or certain colours. Mines affects the whole screen suggesting its the backlight but it is intermittent, for example, 2 days ago it was almost constant yet yesterday I only saw it briefly once. I love this phone and if it takes 10 swaps to get a working phone then so be it! :p

P.S. Does anyone else think that maybe because HTC knew that the SIII was on the horizon they may have rushed the one series and that has contributed to this mess?
[HTC One X] farnsbarns:
Yesterday I made an observation, my router was playing up, as a result I turned WiFi off and used 3g. All day I though "hmmm, my phone has all but stopped flickering". In the evening I got around to rebooting the router and put WiFi back on, the flickering came back immediately. Anyone else notice the same, or similar behavior?

I'm going to pass this on to HTC but it would be good to know what the rest of you all find.
[HTC One X] DanteGR:
Can't say the same sorry.

My device has the slight flicker both on wifi and 2g/3g.

Doesn't make a difference for me.
[HTC One X] vegetaleb:
I thought this screen corruption was ironed out by 1.28.

Will it show on any video player or only stock?
[HTC One X] CF93:
Count me in

I don't see where the list of users for any prospective class action is, so I'll just add my name here....

Tony Krzyzanowski, UK

I'm actually taking mine back to carphone warehouse this afternoon as I suffer from the flickering on grey screens. Like many it's inconsistent though so I'm just hoping the replacement isn't worse. I'm not even sure I want to replace it in case the new one is worse....

I also suffer a couple of other issues

loading thumbnails for apps in the Google Play (as images are rendered, any existing image fades out and back in again until all the thumbnails are cached.) HTC recommended a factory reset which didn't help.

If a call is in progress but the phone is taken away from the ear and flipped to any screen other than the in progress call, meaning the notification bar flashes green, it's impossible to get back to the call to end it. The notification bar won't come down, instead the screen locks. The only way to end the call is to reboot the phone!
[HTC One X] Sebianoti:
I emailed HTC regarding them replacing phones that have bootloaders unlocked, i made it very clear i was on about known hardware issues, i also mentioned what happened after 28 days since purchase... they ignored that and said
[HTC One X] DazNoonan:
Yeah I believe that issue was fixed in 1.28 also. The backlight flickering is the main on going screen problem now I believe?
[HTC One X] tekingenc:
I think all these issues are battery related. I had 3 hox with huge battery drain and i had all these problems you Guys ment. But my fourth hox i got non of these problems and no battery drain. I do 3 days with i full charge.
[HTC One X] mobiler:
Zillion posts about the screen flickering thing.

What's the final word about SCREEN FLICKERING/STROBING ?

Is it SOFTWARE or HARDWARE related issue?

If it's HARDWARE issue I don't want to wait too long as they wouldn't want to replace it later on and only agree to fix it which is a bad thing, as would rather get a sealed good device than one which a technicial opened and messed around with.
[HTC One X] :
One test that proves it, is when you put the same Dumped ROM of a glitched phone, onto a perfectly working phone, it works fine. THAT surely says it's hardware. Same applies vice versa, the Dumped ROM of the perfectly working phone, once installed, still gives the same problems (Flickering, Signal drops etc). Try it for yourself. The proof is pretty much all there. Some of the issues are FW related, some of them are hardware related. Flickering is certainly a hardware issue, along with signal drops etc. Reinstalling the FW wouldn't fix the issues, and using other sims wouldn't change the signal and internet dropping issues. What else can it be.

I informed Amazon UK of my findings too, and they are alerting Amazon of the issues. They seem aware of it.
[HTC One X] lawrence750:
If you read the zillion posts you would know :D

However, whether it is software or hardware hasnt been established yet. HTC are 'working on it' and their advice is to replace the device if you are experiencing flickering.
[HTC One X] jfrock25:
I have not had these issues but wanted to say thanks to the OP for all the effort he has put into contacting HTC. Its nice to see someone being proactive about this situation.

So Thanks!
[HTC One X] :
That's what I was planning. Is there any specs on the GSIII yet? I'm a little behind with the GSIII scene lol!
[HTC One X] twistedh:
http://xdaforums.com/forumdisplay.php?f=1563

:rolleyes::rolleyes: :)
[HTC One X] sibbor:
Who knows... My dark HOX got huge battery drain, but so far no issues (that I know of). With a full charge I can't get through the day, even without playing or being connected with mobile data. Will see if my battery gets better, otherwise I'll have to return this device.
[HTC One X] eve7:
Hi everyone,

It is a bit annoying because we don't know if it is a hardware or software issue if we did we would know exactly what to do. This is a lovely device but I am tempted to get the galaxy note even though I can't stand TW.

My experience is I was first experiencing my screen jumping when I was texting or if I was scrolling or waiting for a app or page to load but after 2 secs it would settle. When I received the 128 it fixed it.

Now a week later I am experiencing my screen flickering its not all the time just when something is loading and I probably wouldn't have noticed it if I wasn't aware of the issue. What bothers me is that it might get worse like other users have experienced.

I really don't know what to do.

I've had the phone for 11 days

I wish HTC would at least say if it is a sw or hw.

Any advice would be appreciated.

Thank you guys.

Sent from my HTC One X
[HTC One X] eve7:
Sorry thought I was in the other forum.

Sent from my HTC One X
[HTC One X] :
And how I missed that, I have no idea! - Thanks!
[HTC One X] mythamp:
run around

Well the more attention we bring to this thread, the more likely htc will fear this escalating. I am surprised TheVerge and Engadget hasnt reported on these issues yet! htc needs to take some serious steps and inform its customers - either recall or provide software fix *which i doubt as by now it should have been out.
[HTC One X] Brac20:
It's good to see HTC are working on this issue, although the lack of official statements is a little worrying. I've only got slight screen flicker on one particular auto brightness setting and I'm in a position where I don't really have a time limit on an exchange.

Keep up the good work, hopefully the problem is fixable via a software update. A product recall would be disastrous for HTC.
[HTC One X] andpr3:
I am also surprised that these issues have not been reported on more widely.

Like others here, I too find the fact that there has been no official statement yet rather troubling. My guess is that the reply HTC has promised for next week will just be another message like the ones they have delivered so far, but I hope I will be proved wrong.
[HTC One X] DanteGR:
Barry is it ur gut feeling that this is software or hardware fault?

And if it is software then why aren't all phones affected?
[HTC One X] BarryH_GEG:
Some background. I've done large-scale s/w product management since Windows 2.1. Without h/w to run it, s/w wouldn't exist. So the relationship is inextricible.

The way I'd answer your question post-Asus Prime is different than I would have earlier. The "why aren't all phones affected" is a mystery. All the HT23 One X's were built on the same assembly line, using the same parts, within weeks of each other and are running the same s/w. There's no logical reason why they should perform differently.

There's something funky related to Teg3 that I'm guessing is inconsistency between the chips. Software is developed to expect a range of responses and if the h/w is reacting out of that range it'll cause the s/w to flake out. When the Prime started having similar Teg3 related issues I was firmly convinced s/w wouldn't be able to overcome them. But, updates (it took four) eventually did. If my theory is correct and it was different responses being sent by different Teg3 chips the fix(es) were modifying the s/w to anticipate them. When all's said and done the Prime owners that were unhappy are now happy. Neither Asus nor Nvidia confirmed the cause of the issues and once they went away everyone stopped caring.

So short answer; I think there's a h/w component but the One X's issues can be resolved to users satisfaction via s/w alone. It would be nice if HTC gave more color on the root cause of the issues but they'll probably go the way of Asus. While we bought HTC phones and they're 100% responsible for our satisfaction these issues are almost guaranteed to be with Nvidia h/w, s/w, or a combination of both. After following the Prime so closely I bought the One X Teg3 version anyway. My hope was that lessons learned would make the launch smoother. So much for that. ;)
[HTC One X] lostunsunghero:
so ive been thinking of buying this phone for the last month, and 2 days before my upgrade is due, i come accross this thread.

Should i hold off on getting this phone? It seems to me that this has only affected a small number of handsets (going by this thread)

If i do hold off i know ill want the galaxy s3 when it launches next week, but by the time that goes down in price enough for me to be able to afford one, the rumoured htc one x with S4 processor may well be released (UK). Otherwise known as the htc xl in the US.

From what ive read the issue appears to lie with the Teg3 processor not communicating well with HTC's s/w. If this is the case then a snapdragon version of the phone should have no issues at all (or at the least not the same ones)
[HTC One X] BarryH_GEG:
When the poll threads were going hot and heavy the ratio was about 25%/75% with 75% being issue free. The issue free number's probably even higher since people that are happy spend less time in forums and participating in polls. A 5% or less defect rate is acceptable in electronics. That said, you need to make the call. Holding off a couple of weeks until the issue is resolved seems like a better approach then getting on the exchange treadmill like others have.

As for the SGS3 I read somewhere that while the annoucement's in a couple of days the actual release is sometime in June. It's supposed to launch in the UK first in support of Samsung's Olympics sponsorship. I'm sure there will be a frenzy of people all trying to get it first and carriers might have limited allotments. So it being available and getting your hands on an early one might be two different things.

A couple of people besides me have speculated out-of-spec chips and driver issues but our specultation isn't any more or less valid than yours. Only what comes directly from HTC and/or Nvidia should be considered gospel. The XL (S4) has been out in Canada for over a week. Granted it's been sold in smaller quantities than the X, but you'd think if the issues were common it would have popped up at least once by now. It does have two vendors for the display like the X because the XL runs warm and cool also.

I traveled with the One X for the first time this weekend. It's radio was tested in Portland, LAX, Miami, and Ft. Lauderdale. I've used Wi-fi in multiple airports, hotels and restaurants. I used CoPilot for navigation multiple times. I really like this phone. The battery's been better than I thought but I've topped up a couple of times during the day for insurance even though I most likely wouldn't have needed it. There is nothing it doesn't do significantly better than my i9100 (though I haven't really played with the camera heavilly). I'd be hard pressed to see how the SGS3 is going to surpass the phone in a significant way as the early h/w specs we've seen make them a fairly close match (though the SGS3's likely to bench faster). Sense makes what I do easier where TW3 was less valuable. So in a comparison it comes down to battery life, what TW4 does better than TW3, and what the SGS3's made of and looks like. I might still get one but after this weekend I'm in no rush.

Good luck with your decision, whatever it is. ;)
[HTC One X] lostunsunghero:
Insightful reply thanks.

I wish i was in a position to go and buy a phone as soon as its released but unfortunatley thats the not case. When im due an upgrade i like to get the best handset availible at the time considering im probably going to be stuck with it for 2 years.

I've used HTC handsets for several years now (legend, desire, and a short stint with the one S) and im really impressed with what ive seen/used. Which is why im so hesitant to jump in and buy a potentially faulty handset.

I really like the sense interface and i have had experiences with the touch wiz interface (my current interim phone) on the galaxy ace i can say i hate it with a passion. To go from sense to tw is like going from silicon to stone in my opinion.

Do you have any information on the UK XL release? i know it was only rumoured a few days ago but i may have missed something (although a quick online search did not yield any results). Im probably guessing it wont be until the end of Q3 or early Q4 to coincide with the 4G spectrum auction at the end of the year and also to pick up HTC sales for the second half of the year. If this is the case than i will probably go with the One X, because i can get it much earlier.

I really cant express how much ive been looking forward to this phone since it was announced at WMC, and got even more excited when i saw the launch date was before my contract upgrade was due.

Like i said earlier my upgrade isnt due for a few days and who knows maybe HTC will have sorted out the issue by then (one hopes).
[HTC One X] blairh:
Thanks for this Barry. Any chance you could compare your current experience with the One X to the iPhone 4 or 4S with respect to battery life? Perhaps you've use the One X/iPhone similarly with respect to usage and know how they compare? I ask because I'm currently using an iPhone 4 with AT&T. I'm happy with the battery life but am very interested in the One X. I don't want to upgrade though unless I'm confident it will get similar to equal battery life compared to my iPhone 4 during roughly the same usage.
[HTC One X] BarryH_GEG:
First, when you say upgrade, do you mean getting a One X from AT&T directly? If so, the phone they're releasing is actually the One XL which has a different processor than the international One X. The identical phone has been released on Rogers in Canada and some of the early battery life reports have been impressive; even using LTE. There's a battery life thread going in their forum so you can get more info there. It's early but the XL seems to be better on battery than the X. Keep in mind that a 4.7" HD display uses a ton of battery. An iPhone with the same display would get significantly poorer results unless Apple really increased the size of the battery (a'la iPad3). So I'm guessing either X is going to be at a deficit to an iP4 because of the added HP and display size. Someone coming directly from an iP4 could probaly provide specifics. I'm up to about 14 hours on a charge using a lot of push and sync with about 3-3 1/2 hours of display on time. I think that's acceptable.
[HTC One X] mhbr12742:
I think Barry is spot on. I do not believe it to be a hardware fault, as the one XL uses same innards other than SoC. HTC would be nuts to use lots of different components

Software would make sense, corruption sounds like a driver issue and flickering sounds like the backlight caused by power issues caused by SoC

I would be interested to know if anyone that has under-clocked their device are getting the screen flicker / backlight issue
[HTC One X] Eggcake:
Well...erm...what about...the SoC? I mean - how can you say they use the same innards "except the SoC" - that's probably the most important part of the phone. If you said "they use the same innards except for the NFC chip" I would have agreed, but different SoCs could mean huge differences.
[HTC One X] blairh:
Thanks for your response. I'm aware of the differences between the X and XL. I would be getting the XL. (I'm with AT&T and I live in a town with LTE.)

I think you are correct in stating that your experience with the battery life so far on the XL is satisfactory. I'll try to do my best in deciphering a definitive answer once the professional XL reviews start popping up this upcoming week.

If I can get somewhat equal battery life from the XL compared to my iPhone 4 then I might actually make the jump to Android. If the next iPhone blows me away then I'll just eat the early upgrade fee. (Unless I fall totally in love with the XL.)
[HTC One X] double_ofour:
The store where i bought my One X called and they said that they will replace my unit because of the complain i made about the flickering screen. And they gave me 3 months to claim my new unit. I am thinking to claim my unit after a month or so, so that the unit that i'm going to have is a newer batch. What do you think? lol..
[HTC One X] lostunsunghero:
Quick question, if I walk into Vodafone and ask to see the phone out of the box (the one I will actually be buying not a display model,

1. Will they let me open a box before purchase.

2. If I check the software and it says 1.28, does that mean its one of the new batch of phones or the same batch, but just updated before distribution?

Thanks
[HTC One X] vegetaleb:
Hardware faults here could mean either:

-CPU is overclocked

-Screen connector defect

-LCD panel defect

In case of CPU it will need a re-clocking but in case of connector and panel they will have to replace the defected part.

Another SW problem can be just the display driver,a file is getting corrupted after a while,entering a vice cycle of corruption.

Though for the display driver,isn't part of a rom? if yes then why when flashing a custom rom it wont reinstall a clean driver and take out flickering?

Unless the driver is in the bootloader...
[HTC One X] Spl4tt:
if we don't get a fix soon, i'm gonna bring my device back for a new one and sell it.

then i can stay with my HD2 some months more, till a real successor appears..

but it's sure for me now, that this is the last HTC phone if this doesn't gets fixed
[HTC One X] lawrence750:
I guess if they don't want to let you try it out, walk away. They'll suddenly change their mind. Remember they're trying to sell contracts and that is their complete aim

Saying that, they likely will let you try it. I remember when Orange did once for me. If they consider it more likely you will get a contract purely because you were aloud to play with the phone, then they will let you open it ;)

And it would just mean that it was updated, rather than it being a new batch, more reliable to go on the phone serial number , HT23 or HT24 etc, the higher the number, meaning it is from a later batch.
[HTC One X] Mr_Twist:
I totally agree with you 100%.

Even people who had the problems and were fixed by an update or by any other trick half of them don't even bother to say its fixed because they are now stress free.

The different will not be huge between ONE X and GS3 in my opinion so its also a matter of preference as well.

For anyone who feels Sense isn't as good as ice cream sandwich try apex launcher specially the paid version because in my opinion is Ice Cream Sandwich with more options.

Good luck ppl :)
[HTC One X] The-Last-Hylian:
My girlfriend's brother has a HOX, he had to get his replaced.

He was watching a video from his Gallery and when he went back to home screens the audio continued, he killed the process and the audio continued, then the phne froze, so he tried to do a hard reset and it didn't work, after trying 4 times it reset and now it wont turn back on...

So he got it replaced. So far the new HOX is okay.

I need to take mine into the CPW to get a replacement as mines flickering... but I'm concerned I'll get a worse handset and then I'll get sucked into repeatedly trying to get a better one...
[HTC One X] vegetaleb:
As I said before, more than 90% of flickering devices HOX are in UK, so bad batch shipment,hopefully the new shipment is clean for UK users,thats why all the latest replacing HOX are nice
[HTC One X] pastey:
Had some issues getting a replacement from Vodafone (administrative error) so after talking to 4 different advisors got a very helpful english one. He asked me about my issue...

He informed me that HTC had contacted them last Thursday informing them that the initial few batches did have issues (we were talking about the flickering specifically) and that they were working on a software fix to rectify the issue. (making it sound like a software issue)

He also said that it had been identified and the newer batches do not suffer from the same issues. (meaning hardware in my book). I obviously requested one of those newer batches :-)

Tegra 3 issue that will be compensated with by a software update.? Sounds like it....
[HTC One X] The-Last-Hylian:
So what's the action being taken now?

Are you expecting to hear from HTC again farnsbarns?
[HTC One X] zerozoneice:
so how can you tell which batch it is and what batch is supposedly problem free?

got mine from Austria on launch day and have the flicker on grey backgrounds (market, expanded battery graph, etc...)

other than that it's fine
[HTC One X] xavier2k3:
I also now have developed the screen flicker issue. Another UK user.
[HTC One X] pastey:
He didn't say which serial numbers are affected but hopefully that's something that HTC will disclose? (I doubt it :)) I'll post my serial when I get it Wednesday...
[HTC One X] Ashsi:
Those who are getting them changed for a new one, how are you going about it. If I go back to orange will they swap it right over straight away or is it best to go to HTC... and will they require me to send it off to them
[HTC One X] LSTR:
Me too

Lester Toeaina NZL
[HTC One X] NewForce:
I am totally agreed with your thinking and mentality.

After reading many Taiwan press coverage & Taiwan forums posting, it seem like HTC does not give a damn about how users comments. They just try to move trouble users from left to right, and then from right to left and rpeat that all over again.

What HTC recommend was, try call the support. Let our support evaluate your device. If faulty found, they try software upgrade first. If that don't fix they try to change some hardwares. If that also don't fix, then only they will try to replace a new handset for you. After so, you might still end up with a new broken One-X. Then you'll have go allover again, try call the suppport and blah.. blah.. blah.. :eek:

Lastly no offence, after I read most of the pages in this thread, including the OP, I've just realized, this is just another fancy thread (out of many) with many fancy words used and blah.. blah.. blah.. Someone or no man actually mean what he intended to do, except dragging and dancing along with the rest of One-X users who's actually facing real problems. :confused:

God.. I've just wasted my precious time for a thread that "look like important", in reality it's not even close. :mad:
[HTC One X] Mr_Twist:
For those who believe that the ONE X is having a lot of problems and its not worth buying its simple just don't buy it and buy something else.

All company's have software problems, bad batches and even a few hardware problems when they release new products. You either wait for better batches or buy something else that will satisfy you.

Every body is helping with their opinions some help more some less so in the end its up to you to decide :)
[HTC One X] lawrence750:
if you go to htc they will either say replace from the retailer (orange in your case) or if that is not possible then send to htc for repairs.