yashsingh1/xdaforums huggingface dataset:
[HTC One X] Wielki.Brat:
I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.

How get update to1.28?

I check update via my phone and nothing show me :(

My phone have no 1.26
[HTC One X] thewrench80:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
[HTC One X] shrubz:
If you're phone is from Three you won't get the update until Three release it.

I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.

My phone is unbranded and unlocked to any network, which is why I got the update.

Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
[HTC One X] shrubz:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.

If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.

I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
[HTC One X] Wielki.Brat:
Is any chance change three rom on factory rom?
[HTC One X] noisy_lightning:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".

Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.

This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!

Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
[HTC One X] shrubz:
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.

Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!
[HTC One X] shrubz:
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.

I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.

Thanks
[HTC One X] Smith2001:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
[HTC One X] shrubz:
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!
[HTC One X] Seraphic:
I have the same issue on my device. On my 2nd replacement and its still the same.

No problems with my iPhone 4S.

Hopefully a radio update will sort this out.
[HTC One X] thewrench80:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
[HTC One X] shrubz:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.

Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
[HTC One X] thewrench80:
thanks for the info
[HTC One X] Wielki.Brat:
Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?
[HTC One X] John Freeman:
And thats a problem how? H should stand for HSDPA? Shouldn't it?
[HTC One X] shrubz:
Not a problem, just an observation. If it never uses 3G only H why have it there.

Sent from my AOKP powered One X
[HTC One X] stuart0001:
It's a 3G connection for voice/video calls and H when downloading/uploading data.
[HTC One X] shrubz:
G, 3G and H are used for data only and have nothing to do with voice calls (unless you're using Skype). You can turn mobile data off and still make a voice call.

Video calls use any available data connection but are only practical on 3G or H due to the bandwidth required.

My observation was it will sit idle on 3G but as soon as you use the data connection it jumps to H.

Sent from my AOKP powered One X
[HTC One X] MickyMax:
Same for me :)
[HTC One X] oOzzy`:
Yes, I thought this might be the case. But with all the defects around I kind of want to make sure everything is alright with my device before I root it.. :)

Thank you for the info anyway!
[HTC One X] gffmac:
Just a heads up the signal not reconnecting seems fixed in the latest system, custom ROM here http://xdaforums.com/showthread.php?t=1601543

ROM Base 2.05.401.2

Android 4.0.4
[HTC One X] rikardo1979:
so have you tried this ROM personally and you can confirm that it fixed the issue ?

Just want to be sure as I don't want to spend some time to backing up flashing/reflashing ;) if its not confirmed :)

Cheers m8

:cool:
[HTC One X] gffmac:
Yup, had the issue tried this rom and now no issue.
[HTC One X] rikardo1979:
thanks m8 ;)

so I will give it a try than

Any idea if any other latest ROMs have the same results ?

:cool:
[HTC One X] gffmac:
No not so far this is the first custom rom to use this new version.
[HTC One X] rikardo1979:
hey guys

can some1 please post the build.prop from stock Three UK ROM for me please ? I need to check something but I've deleted my backup file ;)

Cheers

:cool:
[HTC One X] bombdog:
I will definately be trying this new ROM/Baseband as since I reset my phone recently (yesterday) the signal issue has got much worse. Before I reset my phone it would maybe drop to 1 bar or no bars, but would still have a connection, after the reset (a normal reset by the way.. simply turning the phone off and on again) the little "Network missing triangle of doom" turns up all the time (never used to see that..) This is with WCDMA only mode on. Admittedly after the a while it does auto-connect again, but it's like the phones ability to pick up network signal has been affected by turning it on and off again. :eek:

Grrrr HTC give us the S-OFF this great phone so rightly deserves.
[HTC One X] rikardo1979:
you should try it m8 ;) is worth it

Ive flashed it last nite but havent done much testing on. But the signal reception is much better for sure. Ive drive around town today and havent have a single signal loose :)

Will have to test in work as there is really poor signal cover. Will test next week Monday

And BTW any chance you can send me or post here the build.prop from your device please ?

cheers

:cool:
[HTC One X] bombdog:
Just when I think I know most things about droid's and roms and that.. someone askes me for a build.prop (..and I go Google it and I'm still bamboozled..)

Is this different to the Build Number that's in my sig?

If so where do I find it on my HOX?

Thanks :o
[HTC One X] rikardo1979:
no probs m8 ;)

the build.prop file is located in /system not on SD/storage thats why you probably can't find it

is your HOX rooted ? as you need root to be able to get that
[HTC One X] bombdog:
I found it and have attached a copy and paste job to this post.

Is that cool?

Cheers :)
[HTC One X] rikardo1979:
thanks m8, appreciate

its good

:cool:
[HTC One X] shrubz:
That little triangle just means you are roaming (Three use Orange for 2G network), for some reason sometimes it shows an R next to the signal and the little triangle, it soon disappears tho and allows you to connect to Three's (Oranges) 2G network.
[HTC One X] Gaz85:
Nice to see the issue is fixed using the maXimus ROM. I have no signal in work at all but even when I went outside it would refuse to come back. I had to switch Airplane mode on and off. Using the new ROM the signal comes back instantly when I step outside :)
[HTC One X] gaiden0000:
Yea, I unlocked my phone just because of what you said, and dam, getting three signal bars where my phone would normally drop in and out, what a difference it makes for staying connected.

Only thing though is the skins and scenes seem to be different, can anyone still on a regular (original) 3 branded rom post them for me?
[HTC One X] bombdog:
No the triangle I'm talking about is in the top left hand side of the screen and has an exclamation mark inside it. It relates to a warning in the pull down screen where the phone has lost connection to the network. All day yesterday it was doing this (even in areas where the signal excellent). After a while this constant searching for signal drove the battery down to the point where the phone turned itself off. After restarting it the phone is working OK again! Weird..

Anyway I am going to install this Maximus ROM because of the new Franco Kernel and new Radio as both sound more stable than anything else out there.
[HTC One X] shrubz:
Yes the phone has lost data connection because it has switched to a roaming network, if you check allow roaming in settings it will.never do it again.
[HTC One X] igorashu:
Does any of you guys have the "Fast boot" option enabled?

Had my phone for 2 months without this issue and as soon as I disabled it, the phone would not reconnect.

As this was the only change in my setup, I re-enabled it and haven't had the problem since.

Dunno if this makes any sense, but who knows...
[HTC One X] Aratheba:
That's me. I disabled fast boot since day one.

It sounds really strange, but I'll give it a try tomorrow.

Thanks for you suggestion. ;)
[HTC One X] an.d.d:
So this is definately a software issue? And does it definately void the warranty flashing custom roms?
[HTC One X] Aratheba:
It worked! Re enabling fast boot solved the issue!

That's incredible, I would have said the opposite! :eek:
[HTC One X] igorashu:
Glad to hear it :)

So that's 2 out of 2. Anyone else?

Edit: here's my attempt to explain the darn thing: HTC fastboot option enabled doesn't let the phone power down completely, it's like a suspend-to-RAM state. Considering HTC's approach on multitasking for HOX, I believe that disabling the option effectively kills the GSM service (or whatever app handles this) and doesn't restart it.

I may be wrong, but I'd like to see if anyone else can duplicate this.

I also wonder, if this is indeed the problem, if it will be fixed in the upcoming update.
[HTC One X] bombdog:
The new baseband/radio and R10/R11 Franco kernels fix this problem or at least from my experience. I'm getting much better signal and haven't had any drop outs at all. This is with fastboot off and with the phone running in both 3G/2G mode.

IMHO it is definitely worth flashing the new firmware.
[HTC One X] an.d.d:
Yea I've just unchecked fastboot so far and it's improved the signal/dropouts. I will hopefully be able to wait for the official next big update from HTC without pratting around with new radio versions etc.
[HTC One X] chronicbint:
Also appears to have fixed my issues, I have not had to use airplane mode(or any other hack fix) to get my signal back since flashing the latest RD MIUI. :good:
[HTC One X] milkmanglc:
I work for three, we still use orange for a 2g backup and don't have our own. If you are in a low 3 signal area do a network search and select orange 2g/ three 2g and that should help. Htc's don't pick up signal as well as others.
[HTC One X] peopleschamp:
My phone returned from HTC and i still have the damn issue.

The firmaware is the last official one 401.11

Now I re-enabled fastboot and will let you know if it changes something....
[HTC One X] peopleschamp:
Nothing new.

With fastboot enabled I still have loss of signal and i have to force Aero Mode.
[HTC One X] GabrielSousa:
to all with signal problem see this thread

http://xdaforums.com/showthread.php?t=1744019
[HTC One X] peopleschamp:
I don't think voiding warranty on a 700 € phone is a solution. I'll sell my phone before
[HTC One X] shrubz:
Agreed. Unlocking boot loader is one thing, disassembling the phone is another.
[HTC One X] peopleschamp:
Solved by installing Revolution hd 7.1 http://xdaforums.com/showthread.php?t=1562603.

I forget the phone without signal all of this night and this morning it found the signal :D
[HTC One X] drloakes:
Hi, I've had the same problem with signal drop-our issues since i got the phone... recently flashed the ViperX V1 build which fixed the issue.. The Viper Rom comes with the 2.05.401.2 which is a leaked / un-official radio stack but it had cured my problems. LeeDroid has put a link to a selection of radio roms which can easily be flashed via ClockWorkMod with having to wipe the phone clean. U do have to unlock the phone via HTC-Boot unlocker.

Been over 2 weeks now and not a single problem. I do notice the phone jumping from 2G to 3G but the switch takes a second or 2 then back to having signal...

Hope this helps people's!!!
[HTC One X] OliverHaslam:
I'm trying to remember if I have ever seen the device drop signal while I have been using it, but I can't. Obviously, if it does, then it's not the deep sleep issue.
[HTC One X] PhilipL:
Hi

If you restart your phone, i.e. hold power button down and choose restart, regardless of HTCs Fastboot setting, it isn't a fastboot, it is a bog standard restart.

The only time Fastboot comes into play is if you hold down the power-button and choose Power Off, now the phone writes a hibernate type file, so when you turn it back on, it starts back up very quickly. The only way therefore for the Fastboot to have an effect on the operation of the phone is if you "Power Off". I'm not sure many people here actually use 'Power Off', I never have on a smart phone, I would either leave it on all the time or if not wanting to be disturbed would put it into flight mode or silent mode.

Hope that helps.

Regards

Phil
[HTC One X] pacuk01:
I got my HOX at the start of July, and have this reconnection issue. At home I have full bars for signal. I drive to work and the signal drops out. When I arrive at work I still have no signal even though it is also full strength there. After about an hour it does come back on it's own. But the quickest way is to turn off and on or aircraft mode off and on. HTC went through some settings, but this achieved zilch. I return home and I have the same issues. I am now on my second phone and this is actually seems worse. I now have issues with the weather not updating and saying no location found, despite my previous phone was fine in that area. I never had any problems with my Desire.

I installed the same sim in a borrowed Vivaz, and that has no issues with reconnecting the signal.

I am at my wits end........is it 3s problem.....is it HTCs problem or is it the place I purchased the phone from.......some much for HTC FLAGSHIP PHONE!!!!!
[HTC One X] narcoustic:
Pretty sure it's the phone. I'm having similar problems with mine and I'm on 3. I've done a direct signal comparison with my s2 and the s2 is considerably better. Sometimes my HTC will just suddenly drop from 4 bars to absolutely nothing even tho I haven't moved the darn thing. I also suspect some kind of death grip.. I sometimes lose signal completely when I pick up the phone but it comes back when I put it down.

I have never spent so much of time staring at the signal bar on a smartphone and moving it around to get a better signal until I purchased this phone.
[HTC One X] narcoustic:
P. S. It only reconnects by itself since I rooted and have been running CM10, when it was on sense I had to turn air plane mode on and off again to manually force connect
[HTC One X] OliverHaslam:
It's things like that that make me thing it's all software-related.
[HTC One X] shrubz:
All works fine now on new 2.15 base, try ARHD 8.1.0. Your problems will vanish.
[HTC One X] OliverHaslam:
I'm using MaXimus 2.2. No better.
[HTC One X] RC196:
I was having really slow data speeds and disabled fastboot and completely regained internet speeds. Then it rebooted on its own and they were back to slow speeds again,
[HTC One X] jonstatt:
Just to be clear the "Preparing SIM" message is normal for one time only when powering up the phone after being switched off or rebooted. It should not appear again. There are some faulty handsets that show this message over and over again particularly when the phone is hot indicating a contact issue between the SIM itself and the pins in the phone. The lack of handover is more of a radio issue which can be addressed in firmware. To see if you have this problem, lock the phone to 3G and although the signal might be annoying, if you go through 2-3 days without losing the ability to connect/re-connect to the network, then its not a hardware fault.
[HTC One X] shrubz:
Thanks

I am also going to try Vodafone and O2 PAYG SIM's as these are the only single carrier networks.

If its a handover between Three (WCDMA) and Orange (GSM) then using Vodafone or O2 should be problem free.
[HTC One X] shrubz:
I've just been to local Three Shop and they say that they no longer use Orange as GSM signal, they now have their own backup 2G Network.

They also said that a mast in the Town where I live is offline, has been for over a week and won't be back up until 26th April. So I will hold on to then and see if there is any difference.

On another note they also said they offer a Signal Booster for your home, but you have to get this authorised from Customer Services. Anyone heard of or got a Three Signal Booster?
[HTC One X] jonstatt:
I have the three Signal booster called Home Signal. But I had to jump through hoops to get it. You must be within contract and with a reasonable period still to run. Then they tried to tell me as the signal has always been bad where I live, and I knew that when I first joined Three, they wouldn't give me it. After a battle I eventually received one. In all fairness, to Three CS in India, I found one very helpful person who escalated it and created a complaint, always phoned back when he said he would, and owned the issue until I was sorted. The device is tiny (much smaller than Vodafone ones) and gives me 4-5 bars everywhere in my 3 floor town house. It is made by NEC
[HTC One X] thewrench80:
no u will not be able to have it replaced via three, but u may be able to get it repaired via htc direct.
[HTC One X] jameslfc5:
I'm having this exact problem since the 1.28 update
[HTC One X] shrubz:
I've got a replacement coming on Thursday so I'll update this thread when my new one arrives.
[HTC One X] noisy_lightning:
Fingers crossed for you!
[HTC One X] Smith2001:
I hope it fixes it but I've unlocked via htcdev so I don't even know if they'll replace mine
[HTC One X] bmwandroid:
I did have the same problem, 3sweden. Did a factory reset today, with no luck. Did find this thread, and changed settings to WCDMA only, and seems to have solved the problem of not coming back from än area with no signal.
[HTC One X] Tomo1971:
What a load of rubbish he told you there!!

Three use the Orange 2g signal as a backup…. Three shops tell you this has 100% been stopped now, reports on here say otherwise in some areas.

Three DO NOT have their own 2g network.

Steve
[HTC One X] hiya1987:
i had my one x swapped today because of this issue, it re=connected once untill i went to a friends that no network gets signal and i had to force it across

three uk :(

dont think its hardware now that ive got a second unit its done it once but will test it more tomorrow.
[HTC One X] bmwandroid:
Have you tried setting it to use wcdma only?
[HTC One X] shrubz:
That's what I thought too. This would be supported by the fact that every now and again my one X shows it's roaming even tho roaming is turned off!!
[HTC One X] shrubz:
Not sure whether unlocking the bootloader invalidates all your warranty, HTC Dev says that some aspects of your warranty will be void.

Could try to send it back, worst case they'll charge you £25 for looking at it.
[HTC One X] thewrench80:
http://www.uswitch.com/mobiles/news/2012/04/htc_one_x_won_t_get_battery_life_boost_on_three/

damn shame
[HTC One X] shrubz:
Thats why I always buy unbranded phones, you get the update as soon as its released by HTC ad don't have to wait for Three to tamper with it first.
[HTC One X] jameslfc5:
If Three used Orange as a backup signal why would my dad on orange get signal when I get no signal on Three?
[HTC One X] Seraphic:
Go into the operator menu (*#*#4636#*#*) and within 'Phone info' choose the preffered network type to: GSM/WCDMA, CDMA, and EvDo (PRL). I haven't had any trouble roaming back from 2G to 3G yet with this setting enabled (though I might just be lucky, time will tell)
[HTC One X] shrubz:
From what I know, Three have switch off 2G access in some areas (as a cost saving), you maybe in one of those areas that has no 2G access anymore. Do you ever get "G" signal (GSM) on your phone or is it always 3G or H (WCDMA)?
[HTC One X] stathis95194:
But if you restart your phone it doesn't keep this setting does it? It returns back to WCDMA preferred.
[HTC One X] shrubz:
Correct. Every time you restart, it will reset it to WCDMA Preferred.
[HTC One X] Seraphic:
Indeed. How often do you restart your phone? If its a choice between setting this and not having a signal I know which I'd choose.

Hopefully 3 will get off their backsides and sort a radio update for us.
[HTC One X] shrubz:
Question, what is the difference between GSM/WCDMA, CDMA, and EvDo (PRL) and WCDMA Preferred?
[HTC One X] Seraphic:
Honestly no idea. But, at least for the last two days, it makes a difference with picking up a signal once I've moved between 3G/2G areas.
[HTC One X] thewrench80:
ok ive rooted my htc today and did the whole custom recovery etc and supersu, but now im thinking of maye flashing a custom rom to see if this improves the signal or not has anyone tried a specific rom that was good for the signal?
[HTC One X] Smith2001:
I'm on the android hd revolution version 3.1. I can confirm it still has problems with 3uk and the no signal/reconnect bug problem
[HTC One X] jameslfc5:
Always 3G or H from what I can remember :/ I'd be gutted if I got G haha
[HTC One X] thewrench80:
did u update the firmware to 1.28?
[HTC One X] shrubz:
You could try upgrading to Android Revolution HD 4.0.

Not going to root mine for a month or so until I'm sure there are no hardware issues with my handset. Also got a flickering display now, lucky its going back on Thursday.

After that......Android Revolution HD.
[HTC One X] qpop:
Try also the setting in mobile networks for 3G only.

I hardly ever get 2g signal anyway, so if we force 3g it may help the issue.
[HTC One X] shrubz:
I tried WCDMA Only which stops it from switching to 2G, but because of my location I then don't get signal much. Very weak H and 3G signal where I live.

I suppose I could move!!
[HTC One X] Smith2001:
The rom is 1.28 already. Version 3.1 is the sense version. 4 is ASOP. Have a look at the thread. You'll see
[HTC One X] shrubz:
Yep you are right, just looked at the header!!
[HTC One X] an.d.d:
It's a very unacceptable lauch for a flagship phone. One of the worst in history?

I'm on my second one x already due to flex,flickering and f all signal! Will need to send this one back too.