[HTC One X] Neo XL:
My Discussion with HTC:

I´ve done the Dev-Unlock before some weeks, because i´ve got an o2 branded HTC One X and wanted to have the stock HTC Firmware on my device. When i bought the device, the reseller wrote in his advertise, that the device wouldn´t be branded...But at the start i missed the provider setup. Later - with more knowledge about One X - i´ve found the software number, which differs from Original HTC one.

I know, this has been a wrong info from the reseller and a reason, to give back the device. But i have an One X without any of the bugs, i read about in many forums, like flickering screen, yellowish display and so on. My question is, will there be an S-Off-Unlock in the near future, that i can flash a complete stock rom on my device? O2 has no updates ready until this day, HTC brought out the 2nd for this device. My provider is eplus Germany, so i would like to banish all o2 limitations from this wonderful device.

Many thx for your answer.

Greetings

The Answer:Thank you for contacting HTC regarding your HTC One X. My name is Christopher and I am a Technical Support Agent for the HTC Written Team. I’m sorry to hear that you were missinformed about the branding of the device. To resolve this, Mr. Schaefer, I would like you to perform the following steps:

Unfortunately I cannot tell you if there will be an S-Off-Unlock in the near future, as we do not have this information here. I would like to inform you though that if you modify the software on the device, even by removing the branding, you will loose the warranty of the device. For that reason it might make sense to take back your device to your retailer in order to swap it for a phone that has no branding. (Didn´t he read my message before? I´ve done the unlock and flashed another rom)

Should you require additional support please reply using the link below and confirm the following details. - SN number and IMEI number of your device. I hope that this information meets with your requirements. Please do not hesitate to contact me again should you need any further assisstance.

To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.....

My answer:

IMEI:3591..... SN: HT23.....6 As i wrote, i have done the unlock, knowing about the warranty problems. But for me it was the only way, to get provider settings of eplus/ Germany automatically installed. When i tried it manually, there were always problems after it, because o2 has made it´s software branding specially for their network. I´m angry, that they think, their phones would not be branded. So i´m not able to do a take back to the retailer. Hope for a solution in the future, that S-Off is online.

This time i have to flash a rom after root/ unlock without branding. If an update is released, i have to lock again, install the original o2-rom, install the update and unlock again, to flash an unbranded rom... it´s a strange procedure with many steps and much more risks, as if there would be S-off and you can get the Updates directly on the device.

I like HTC and their devices very much, use them since the Wallaby was released, mostly with unlocked devices and special roms. Also i created some special german roms in earlier years for the HTC Herald and Themes for the Diamond, Prophet and the HD2, my big favorite device before the One X. So you can see, i´m an user with experience and love to the devices.

On XDA they know me as Neo XL. If you get news, how i can solve my problem, i would be happy to be informed by you. I thank you very much for your efforts. Greetings from Germany

I´m interested in the next answer :-)

On the pic the of the advertising of the retailer, where i bought my One X... one of the shops with a short shipping time in the 1st days of the release, so that i choosed it.

In my city there was at this time no shop, where the One X was available

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