yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] charlescom:
As long as we have devices that can hold on to this LTE signal, 4G LTE is truly awesome..

I am consistently getting 25 mbps / 15 mbps (down / upload) and about 32-35mbps down 15 mbps sometimes.

I am finally loving the GNex experience man, my friend.

what a night and day difference. My life was miserable when my other GNexus couldn't hold on to that signal.. and verizon kept telling me the update will magically solve this issue.

Apparently, I feel it's the hardware issue in the first place.:)
[Samsung Galaxy Nexus] adrynalyne:
Is the working device revision 10?

The reason I ask is a friend of mine started researching the differences between rev 9 and rev 10 devices and found out that the LTE radios (internal hardware) are different.
[Samsung Galaxy Nexus] charlescom:
My previous devices were faulty they were rev 9, rev 10. Manufactured in 11/12, 11/11.

I can surely confirm both rev 9 and 10 had problems.

My working device is rev 9 I believe. Let me check and let you know if its rev 10.

I am using it to tether to use internet right now :)
[Samsung Galaxy Nexus] shawnn218:
Adr, I know you had a tb. How come the tb 4g radio is so much better?
[Samsung Galaxy Nexus] pchuk815:
I got mine this past Thursday from Amazon and I'm getting the same exact issue. What number did you call to get Amazon to replace it?
[Samsung Galaxy Nexus] adrynalyne:
Samsung isn't very good with choosing radio tech.
[Samsung Galaxy Nexus] SnrSuave:
Me too...

I am also having this problem and am going through the "troubleshooting" steps to get a "like new" device. Just got my SIM card replaced today. This last weekend, I was at a backyard BBQ and had 4 bars 4G, then 5-10 minutes later, I'd lose all connectivity and phone would be searching for service, then it would come back up to 4 bars of 4G. This is my second phone and I had updated it to 4.0.4 with the newer radios to see if it would fix it, but it did not. Both my phones were brand new since I bought it from Amazon and both had this issue. I'm not confident that the SIM card will fix the problem, but I guess I will find out later...
[Samsung Galaxy Nexus] charlescom:
I am sorry to hear that.

The SIMs help a tiny bit...

Hope you get a good replacement device, if not, start going through them like I did until you find the One...

And it also looks like sprint Galaxy Nexus joining us are having the exact same kind of data/voice drop already.

http://community.sprint.com/baw/message/414712
[Samsung Galaxy Nexus] pchuk815:
I'm getting ready to call Amazon to get a replacement device. I've tried every radio combination out there and no matter what, I get the full 4g service and then complete drop.

Is it the general consensus that this is a device (hardware) issue and not a firmware or sim card issue? That's the impression that I get.

Thank you everyone for your help on everything. I think I would have just toughed it out and suffered through a sub-prime situation without all the knowledge I learned here.
[Samsung Galaxy Nexus] charlescom:
I am very sorry that you are affected by this issue.

The exact problem you are describing is in fact a hardware problem. I can personally testify that it is a hardware issue when you signal drops on full bar 4G along with voice.

Please get a replacement until you find the working one (I said you find the one because even many replacements have this issue.)

My life is all better now after I found the working one...

Best wishes to you.
[Samsung Galaxy Nexus] pchuk815:
Just called Amazon and they're overnighting a new Gnex. Thank you all for your imput - would have never figured it out otherwise.

As annoying as it is that it's a hardware issue, I have to say that Amazon's customer service is amazing.
[Samsung Galaxy Nexus] charlescom:
You are indeed very lucky. The best you'd get with VZW is factory like new refurbish devices after you go through all the hoops that they set before you get that replacement :)

There's a lot of GNex devices with a bad radio issue. If you find the correct one, you'll almost immediately notice the difference when you try to use speedtest.net app (do the test about 5-6 times consecutively as the bad radio devices will lose the 4G connection as large batch of data are transmitted.)

You'll also notice your battery life is tremendously improved if you have a correctly working device as your device does so much better management of your battery juice in terms of holding signals..

Best wishes :)
[Samsung Galaxy Nexus] pchuk815:
That's exactly how I noticed the problem initially. Hopefully that info helps someone else out too.
[Samsung Galaxy Nexus] charlescom:
Excellent :)

Like I was saying in another post, I don't even care about getting updates from my stock anymore...lol

My current device does have upper half pink, lower half greenish yellow tint though.

And I decided to live with it :) I'd take a screen issue over any 4G Radio / Voice drop with severe one-way microphone issue any day!:)
[Samsung Galaxy Nexus] SnrSuave:
Update on my new SIM card...

Just thought I'd update you guys on my new SIM card I got yesterday. I did not fix the problem. I had 3 drops within the span of 10 minutes. Verizon is sending me a "like new" replacement now. I wish I could get another new one from Amazon, but unfortunately I purchased the original on back in mid February and was able to get Amazon to send me my second brand new device early March since I was in my 30 day window. I'm sure now they will tell me to go through Verizon...
[Samsung Galaxy Nexus] pchuk815:
I would give Amazon a shot. My fiance had a problem with her kindle about 8 months in and they replaced it no questions asked. At the very least, it's worth a phone call.
[Samsung Galaxy Nexus] charlescom:
Now I see sprint users with CDMA Galaxy Nexus radio issue already...

http://xdaforums.com/showthread.php?t=1618335

....oh well.

I knew this was coming, but...to see it in reality...it's kinda sad..
[Samsung Galaxy Nexus] variance:
Sprint's is a little more severe and a little different

1/3rd to 1/2 of us are getting phones that cannot get ANY 3g/4g data after activation.

Voice calls are fine. (im assuming it's falling back to 2G 1xRT mode as that's the only explanation.)

We don't even know how our phones will handle LTE yet.. well most of us anyway.

there are 2 or 3 markets that are "unofficially" live. where LTE service is up but official support and acknowledgement of it's existence doesn't happen til it's tier 1 market group is fully deployed.

I saw some lucky bastard somewhere posting up speeds of 24 to 34mbps speeds on sprint's lte.

but yes the quality control is appalling. on my initial phone. I thought the screen was ok until I got my replacement phone whose screen just blew me out of the water.

holy crap it's sharp.
[Samsung Galaxy Nexus] charlescom:
I don't know if 1/2 of us are affected. But all I know is that Microphone cut off issues are very prevalent (happened to all GNex I used), and 4G connection drop that happens as much as every 3-4 minutes with 1-2 minutes after that of not having data and voice is also somewhat common among our devices (happened to 3 Gnex that I used).

Screens are a different issue as a whole. If you get a device that has an awesome screen. You'll see what you've been missing all this time.. LOL

All I am saying is that many of us, verizon and sprint customers are going through rough times that we are not able to use this device as it is stated on paper...
[Samsung Galaxy Nexus] pchuk815:
Just wanted to give everyone an update - received my new replacement GNex from Amazon today. I was able to run fifteen (15) consecutive speedtest.net tests without even a hiccup, all the while restoring my apps from the play store. The 4g connection is showing the accurate number of bars (3) and is staying rock solid.

Just an FYI, when I moved the sim from the old phone to the new, I took the time to clean the contacts with rubbing alcohol and a Q-tip - not sure if it made a difference but I figured it couldn't hurt.

For everyone who's just trying to deal with a device that's not living up to expectations - DO WHATEVER IT TAKES TO GET A REPLACEMENT. I'm 100% convinced this was a hardware issue on the phone and the only way i was able to determine that was from this forum and trying it out myself. If you live in an area that is supposed to have solid 4g coverage according to Verizon's map, you should have solid 4g service. If it's cutting in and out or just not living up to your (realistic) expectations, there is something wrong with your device.

Thank you again OP - like I said, would have never called up Amazon if it weren't for your thread.
[Samsung Galaxy Nexus] :
i must have really sh***y luck then...amazon was great...they replaced the phone 3 times with brand new units...new box...tape still on. all of them sucked...i cant blame amazon for this at all. my issue was mainly the 4G connection but the volume rocker was REALLY loose too...on all of them...thinking of going with motorola or htc now.

i don't want to go with moto because their software is sooo laggy that i would throw it at a wall before doing anything..and htc is too expensive and nothing good is on verizon :mad:
[Samsung Galaxy Nexus] charlescom:
I am so glad to hear that your experience with GNex has greatly improved.

You're very welcome :o
[Samsung Galaxy Nexus] charlescom:
I even personally know one of my friends trying out 8 Galaxy Nexuses before he got the working One without this issue.

I am so sorry to hear that you are having this issue though, I really am and feel your pain, as I went through the same issue for so many of my devices..
[Samsung Galaxy Nexus] SnrSuave:
Still no luck...

Got my replacement phone yesterday and I didn't even take the time to go to a 4G area to see if it had the data drop issue. The screen had a horrible purple tint to it that I couldn't live with since the one I got now has a great screen. Called Verizon and they are sending me my 4th Nexus...
[Samsung Galaxy Nexus] charlescom:
Best wishes to you my friend...

Oh well...

I feel like we are quality control employees of Samsung/Verizon now...hahahah..

or GNex lottery depending on how you look at it.
[Samsung Galaxy Nexus] axne1:
Sounds like you got a bad 1 from china. My wife got 1 from china, and you can see the difference in screen quality. :(:mad:

Also the problem seems to lye with Gnex models purchased from Amazon, and the Chinese factories. I only paid $99 bucks in January for my wife's... but now I know why! :mad:

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] Chizzele:
I would think that in 5 months of being in the market Sprint and Samsung would smooth out all of Verizon's issues..

Guess not..
[Samsung Galaxy Nexus] Dan76:
Ah... I had not seen this thread until today, or I would have jumped in sooner.

As others have posted as well, I have had the Mic cutting out issue with mine since release in December... been through all the hoops and talked with people at Verizon, Google And Sammy, no help or information whatsoever that you all don't already know.

I'm getting tired of waiting for the phantom 4.0.5 update....
[Samsung Galaxy Nexus] axne1:
No update can fix the yellow tinge!

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] Dan76:
Yellow tinge is definitely hardware... swap it out!

At least you can make and receive calls. I can not.
[Samsung Galaxy Nexus] axne1:
I bought the phone in January though?

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] :
i'm going to really yell at the verizon people now...they SUCK!!!

they sent me a "like new replacement"( what a lie ) TWICE NOW!!!...it had someone elses data on it !!!! They didn't even take 1 minute to press a button that would wipe the phone!!!! as if that wasn't enough...

They freaking left blue tape on it...i cant even take it out because the tape is connected to something INSIDE the phone.... :mad: :mad: :mad: if this is QC then this is pathetic..the ONLY reason that i'm even remotely considering an iphone is apple's service..any issue that you have (not physical damage of course)..no questions asked..they bring out a brand new phone, give it to you, and your on your way...now if only verizon would do that.

oh...and it didn't read my sim card...and a battery terminal was screwed

and the main reason i sent it in in the first place...STILL NOT FIXED!!!!

sorry for my rant...had to let it out :mad:
[Samsung Galaxy Nexus] axne1:
I'm going GSM next time off contract!

Pay full price and never look back :thumbup:

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] adrynalyne:
Yellow tinge: Nope.

Purple anything: Nope.

Banding gradients: Nope.

Cutting out Mic: Nope.

Inexplicable data drops: Nope.

My Gnex was blessed by the Gods :D
[Samsung Galaxy Nexus] tannor:
I went through 4 phones before I got one that was semi working. I have lived with it for now, but my plan is to upgrade to the next iphone when it comes out.
[Samsung Galaxy Nexus] SnrSuave:
I'm jealous! Got my second refurb coming in today so hopefully this one is a keeper.
[Samsung Galaxy Nexus] DirgeExtinction:
Just got my new GNex on Wednesday. I'm randomly completely dropping data multiple times a day. Everything else is good. I'm scared to ask for a replacement in case I get another phone with a screen issue. :/
[Samsung Galaxy Nexus] :
I'm rethinking accepting a replacement device from Verizon. I got one in today and the display on full brightness was about 40% to 50% darker than my current device. I called them to let them know, and another phone is on it's way and should arrive Monday.

My current device suffers from wi-fi disconnect issues, random reboots, and the speaker issue where the sounds gets choppy on my end. My girlfriend's GNex is friggin' PERFECT. She's got a good display, no choppy speaker, and it doesn't reboot.

I'm hesitant to accept the device now if the screen is good since most of my problems *should* be fixed with a software update (whenever Verizon deems in fit for release, slow bastards). The 5 day window they give us to return our original device is, in my opinion, not enough time to really test it. Sure, the screen can look fantastic, but the reboots might not start until day 7, and the choppy speaker can come back day 6, or right out of the box.
[Samsung Galaxy Nexus] :
So, on my second replacement from Verizon.

The first replacement had a screen issue where it was about 40% darker than my original phone on fill brightness. The second replacement has some SERIOUS radio issues. When it disconnects from 4G, it will not reconnect to it - it just stays on 3G. The Wi-Fi just refuses to hang on.

They went ahead and ordered a third replacement, but I called back and told them to cancel it. I have no idea what issue this phone will have, and I don't want to keep going back and forth with them. I'm keeping my original phone with its restarting issues. At least it hangs on to 4G and Wi-Fi.
[Samsung Galaxy Nexus] axne1:
That's what they want you to do!

DON'T GIVE IN!!!!!!!!

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] charlescom:
It always makes me laugh when I hear VZW customer personnel telling me how much of a rigorous 100+ inspections these "Like New" devices go through before they come to our hands.

I am not sure if they know what the definition of "rigorous" really is....
[Samsung Galaxy Nexus] kenyu73:
I dont have 4G here yet (coming this summer).

Bought my phone on day 1

* no color issue that I can notice

* no reboots

* no dropped calls

Issues:

* slight speaker pop, just turned of screen taps so non issue really

* 3G doesn't always come back on after being on WiFi (need to toggle data)

* Wifi doesn't always come back on after tethering (sometimes need to reboot)

I rate this phone as my best yet

1st - Nexus

2nd - Incredible

3rd - Thunderbolt

4th - Fascinate (pre GB)
[Samsung Galaxy Nexus] charlescom:
Have you used your phone on any of the 4G LTE areas?

Hope your satisfaction stays the same way by you having a lucky lemon proof device already. If not, you'll see some of the users have issue free 4G and enjoying this phone to its full potential while some of us have devices that could hardly keep the 4G Data/voice connection.
[Samsung Galaxy Nexus] SnrSuave:
I have replacement # 4 coming in today. Also heard that a few people are starting to get the mythical update from Verizon. I'm tempted to try it on my original device since it has a perfect screen. I'm sure my replacment device won't have as good a screen since my last 3 phones have had the purple discoloration at minimum brightness.

It would be great if the update does fix the radio issues and I get to hang onto my original device with a good screen...
[Samsung Galaxy Nexus] axne1:
If you get the update don't install!!!!

We need the radio's PLEASE!!

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] :
They couldn't cancel the third replacement in time, so it should arrive tomorrow. After a day of use, it looks like the 2nd replacement is a keeper. The 4G has been more stable today than last night, and it's been ok with my home wi-fi. When the 4G DOES drop, it stays on 3G and won't reconnect. The wi-fi connection at work was TERRIBLE, but with my original GNEx it was just as terrible on random days. I'm keeping the 2nd replacement since the OTA with radios is on the horizon, and it should alleviate a lot of the data drops people have been reporting. I'm happy to report though that I am not experiencing the one-way audio cackle with the speaker when on a call. I might even have the package refused tomorrow so I don't have to keep opening boxes and shipping phones :)

---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------

I feel lucky that my 2nd replacement has a good screen - it's even a tad better than my original device.
[Samsung Galaxy Nexus] axne1:
The update is being pushed as we speak.

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] QueenHawkeye:
I'm sad to report that the newest 4.0.4 radios FC04/FC05 didn't help with my 4G dropping issues. I did six speed tests consecutively without a hiccup and then it suddenly gave me a network error. At least the 4G to 3G change was the fastest I've ever seen on my GN!

I'm starting to wonder if Verizon is actually the problem (dropping us from the 4G network and onto the 3G) and not our phones.
[Samsung Galaxy Nexus] :
OK, so had to ditch the 2nd replacement. I decided to do a test with my original phone and the wifi at work, and had NO issues staying connected. The 2nd replacement had MAJOR issues staying connected to the Wi-Fi. This 3rd replacement looks to be the best out of the bunch. Good screen and stable connection. Finally sending back my original phone.
[Samsung Galaxy Nexus] Okaay:
I guess I got a good one , no problems here.

Sent from my Galaxy Nexus
[Samsung Galaxy Nexus] :
Awesome! Take care of it, and don't ever send it in. I've read posts here of people going through 7-9 devices before they finally had enough of mailing phones and testing replacements.
[Samsung Galaxy Nexus] Rem3Dy:
4 of them in my household. All work wonderfully.
[Samsung Galaxy Nexus] axne1:
Those stories suck!

No doubt great customer service, and quality control is missing! :mad:

sent from a Android device :)

I'm always on!
[Samsung Galaxy Nexus] Dan76:
I wish VZW would give customers the option of paying a fee to continue to use their service with what ever device we want and understand, give up the right to warranty or support, but have the device unlocked and receive updates automatically from Google/Samsung. ...aside from rooting and finding your own updates... an official process with OTA direct from Google. Warranty and device swap direct from manufacturer (sammy, not vzw).

I'd pay extra for that.
[Samsung Galaxy Nexus] charlescom:
Good to see you Dan76 :) I think I've seen you in all the threads that I hang out at for the past 4-5 months. It's always good to know I am not alone :) I am still having microphone cut off issue on my somewhat best device I have. Still a no go as a business phone...lol

1) On the verizon customer communities forum, I've also seen some postings by problem free users (or even verizon wireless employees) that "whiners always whine" And heard them say multiple times, GNex issues are nothing more than any of the mobile devices produced to date.

2) I am many others come check out these forums for the updates, not because of the sake of updates anymore but more because we hope the updates address some of these issues which shouldn't haven't even been there in the first place :) Yet, when I see postings that says "Don't blame anyone and be patient" on many places on line non other than coming from fellow users, I don't know what to think...lol

On these two accounts, I believe, they absolutely have no idea what issues we are going through.

Just my random tiny rant... :)
[Samsung Galaxy Nexus] Dan76:
@charlescom, thanks for the post. I'm right there with ya.

Verizon must truly realize this issue... I'm sure they're marketing, quality control team has come to the conclusion that it would be better to throw us GNex users under the bus than to come out and admit a problem with the device on their network. Even if it isn't everyone.

We can only hope that all our fuss makes waves internally and we get some action. Or pressure from Samsung... ...at least an eventual 4.0.5 fix (i've read mixed reports of the 4.0.4 update)

I've been following the VZW community forum also... it was stagnant for a long time, but it's recently been pretty active. More and more people are complaining of the same problems we've noticed for months.

Just don't reference XDA or moderator will delete your post!!
[Samsung Galaxy Nexus] adrynalyne:
Don't mention my net handle either.

I was banned from there years ago for no other reason than being a known leaker and modder for Windows Mobile :p
[Samsung Galaxy Nexus] charlescom:
https://community.verizonwireless.com/community/droid/samsung-galaxy-nexus

When you go to the forum, pretty much the top 4-5 posts are about "delayed update" reason being the users want some sort of "bug patches" for the "call drop issues". The other couple of posts are straight up "call/data drop issues".

Of course, you find no moderator/VZW employee ever commenting on any of these issues.

Then,

You will find people like Tidbits who will defend VZW is not at fault any day for any topic 24/7 like its his/her job. :) Of course people like him/her claim to not be an employee of verizon, but come on who hangs out on Verizon Galaxy Nexus forum and participates in almost all post topics to write extensive replies so that he/she can tell Verizon is not to be blamed?

LOL

It is so fun to hang out there :)

I might as well just joing and say XDA is the best!!! and get banned permanently for violation of Terms of Service just for FUN :)
[Samsung Galaxy Nexus] lethalp1mp:
Switched from TMO to VZ for the Galaxy Nexus.

Currently on my 3rd replacement from Amazon. All 3 devices have had the data/voice drop issue to varying degrees. 1st and 3rd were/are worse than my 2nd.

My country of origin and HW versions were (all new from Amazon):

1 - China, rev 9 (dropped on every call, and lost signal every 2-10min)

2 - China, rev 10 (dropped few calls, would lose all signal at random)

3 - Korea, rev 10 ( dropped on many calls, loses all signal at random, possible cackle issue)

I have NetDrop Capture installed from the Play store and can see the modems reboot in the dmesg log. Occurs with all the radios. 4.0.2, 3, 4, latest 4.

Amazon is now giving me a choice to either:

a) Try a 4th GN. (Ugh, copying data is getting old)

b) Exchange for another VZ phone. (Nothing grabs my attention like the GN)

c) Port back to TMO and they'll try to get me out of my VZ contract. (I'd go back to the NS and later buy the unlocked GN)

They told me to think on it and call back, and even suggested that if I do end up asking for a 4th GN, to have them agree and note that I would still want to have the option to port back to TMO or exchange.