yashsingh1/xdaforums huggingface dataset:
[HTC One X] hamdir:
So here is my second HOX HT243, pics taken by the iPhone4

the left side widened a little and now collecting dust, its totally rigid under that side however so no softness on pressure, but the glass feels a tiny bit loose

imperfections to the soft coat under the front screen

and here is the weirdest of all, imperfections all around the metal rim coating, makes it look a little cheap under reflections

Bad immperfections to the metal rim coating

compare to my older which had a perfect rim like this

Dust speck and grain in the screen lamination, visible at an angle

slight noise in screen glue visible only under certain angles and extreme observation, that noise is less on the french HT23 with the same screen

The screen is the whiter version, super bright, no flicker at all, no light bleed except very faint on the left side

much better temperatures it never crosses 50deg battery (though updated to 1.28 the moment i opened it) THD games play cool

you don't return for this but its still not a flawless One X ;)
[HTC One X] endursa:
i went to the store where i bought mine on, april 2nd, today to ask for a replacement, because of the screen flickering issue.

i had waited for the 1.28 update but i didn't solve the flickering issue, and i also have the problem when i press on the top left side that the panel inside the phone bends a little.

They had no white one in store so they are ordering a replacement which i can pick up as soon at it is available, i hope it has no screen problems, as i'm really thinking about selling it otherwise and get a galaxy nexus for nearly half the price :)
[HTC One X] JimmyEatFood:
Tempted to send back again....

Flickering has stopped which is good. Yellow dot disappeared after a few days.

Buuuut....I think my screen is not straight. Text seems to angle upwards to the right slightly and the display seems skewed.

There is also a tiny blackborder around the LCD display. This wasn't there on my previous handset.
[HTC One X] fastphil:
getting my second one x replaced tomorrow this one has yellow spot at top off screen plus screen creaking when typing on keyboard plus flex in screen when hot getting nippy know:mad:
[HTC One X] Audioboxer:
My phone prompted me for an update, installing now. Was 3 Branded before (they haven't released an update yet), so it must be debranded now :)

Everything seems fine, about to checker flicker. Screen has some uneven yellow glow at bottom, but I can live with it and will see if it goes away over a week. Pretty sure hamdir's did.

---------- Post added at 03:55 PM ---------- Previous post was at 03:43 PM ----------

Okay, this is a new phone, not a repair.

Bootloader is LOCKED. Mines was RELOCKED ;) It's not 3 branded or locked either.

No flickering on grey :D (...yet, will watch carefully).

I'll see if the yellow glow across the bottom goes away after a week (hope it does, but I wouldn't exchange over this).
[HTC One X] hamdir:
it will go don't worry :)

so they lie and say we did nothing....

lets hope myself11 gets a new unit too
[HTC One X] Audioboxer:
Did you send to HTC as well?
[HTC One X] hamdir:
lol not me our fellow user myself11 send it to repair for bad screen flex and heavy yellow, his phone had a scratsh so they didn't let him to exchange

what is the new serial range?
[HTC One X] HTC-Gunge:
Part of me now wonders if it is better to send it to HTC than to exchange?

Still don't have a One X since returning two back and asking for a refund. Kind of tempted to order one from Amazon for delivery tomorrow... other part of me says I should at least wait till SG3 is announced just in case its better than all the rumours... other part of me tells me I dont like Samsung but love (or used to) HTC...
[HTC One X] -NRG-:
I am on my second one now. The first had some issues and since a friend and a colleague of mine didn't have any flex I went back to the store and explained my problem. They recognized the problem and told me that it wasn't healthy to have this much flex.

The issues I had with the 1st (HT241):

- Screen flex with a squeaking sound

- Switching networks from 3g to 2g was slow

- Phone got quite hot

- Unpredictable button light behavior, screen too bright in low brightness.

+ No screen gaps

The 2nd one (HT241):

+ No screen flex at all

+ Faster switching networks ?!

+ Beter working light sensor

+ Less heat, i feel like it's a good 4 degrees Celsius colder

- Slight bit of light bleeding on the bottom right corner

- Bezel around the screen seems to be a slight bit higher then the previous one and now it doesn't feel as smooth

The problems I now have are acceptable, the light bleed is only visible when it's dark and maybe I'll just put some black silicone in there to fix it. Bezel is also acceptable. It's a pity there are this much differences in quality between devices. The friend with a HTC one x has one from march and has a blueish screen, where mine is a little bit more yellow (I prefer mine).
[HTC One X] Victor.S:
Would any of you replace a One X with

+ no creaking (have not played any games)

+ no yellow spots

+ bright screen

+ no gap between display and metal rim

but:

- with very little pressure the screen distorts

- rattleing volume rocker (dont really mind)

- when putting pressure on sides of the screen I can clearly see yellow forms where I press. They dissapear very quickly though.
[HTC One X] Audioboxer:
From my repair with HTC, yes. This is not normal and due to poor build quality. It should be solid and that's how mines is now.

---------- Post added at 06:52 PM ---------- Previous post was at 06:48 PM ----------

This might be useful for someone (and double confirms this is a new handset HTC gave me, my old serial is HT23WW1).

New serial is HT245W1.

Newer handset.
[HTC One X] hamdir:
I have the same with the non smooth bezel, no light bleed, no problems but its still pissing me off, the older one had a very well done metal rim that added to the quality feel of the device
[HTC One X] Audioboxer:
Besides the yellow glow along the bottom, on 'magnifying glass' inspection my volume rocker is more loose and noisy than the last phone. On a shake you can hear it rattle. Works absolutely fine though, so no issues.

Everything else seems fine, I'm patiently waiting for OTA 1.29 to hit my phone before using it though. Slightly worried HTC somehow caused the grey flickering fault to appear by bad software affecting the hardware, and if they did, 1.29 must do something surely.

As much as Affordable Mobiles pissed the living day light out of me, and caused me to be without my phone for 70% of the time since I got it, I'm glad they forced my hand to go with HTC in the end by refusing an exchange.

No need to play the exchange lottery, and it gives me hope if anything goes wrong with this handset (flicker returns?), sending it back to HTC is harmless and the turn around for me this time was fairly quick (likely to increase as people start sending phones away for repair).

It's a huge bonus they just exchanged my phone, refurb or not I now have an unlocked and unbranded handset, where as before it was locked to 3. Their T&C is repair only however, so don't take my luck as gospel that you'll get an exchange.
[HTC One X] HTC-Gunge:
I pulled the trigger my third one x will be arriving tomorrow. Fingers crossed! Come on HTC don't let me down this time!
[HTC One X] mark.m.moran:
Fingers crossed here as well!!
[HTC One X] ewo:
Hey Guys :)

... not sure if I should send mine back?

I got it two weeks ago - everything is A-O-K .. but the screen flickering issue on greys / whites.

I called Virginmobile , they are sending a postal satchel for me to send it back , then they will send it to HTC and then it will get fixed.

I have told them I dont want a repaired phone after 2 weeks , nor do I want to be without a phone for about 2 weeks - but if I want a solution this seems to be the only one.

Considering some of you are on to your third One X's

- think theres any point sending it off ?? .... I wonder if the screen will get worse , or just stay at this flickering ?
[HTC One X] Audioboxer:
So after having my phone back from HTC for a day I noticed the following:

- The seal on the left hand side of the phone has a gap, dust collects in here. When compared with the right hand side which has no gap.

- The camera ring isn't alligned perfectly, it overlaps the flash a little.

- Where the screen seal gap is the largest the screen distorts a little under light pressure (makes me believe distortion issues are due to poor screen fitting - doesn't distort at right hand side).

- There is a yellow glowing 'bar' along the bottom of the LCD.

The seal annoys me the most, it starts at the top left being tight to the phone and a gap starts to form as you go down (where there is currently dust). The screen distortion is the worst at this point. Think I'll return to HTC, to me it's not acceptable the screen isn't even at all sides and the dust is annoying.
[HTC One X] hamdir:
good luck finding a no gap one you will not find a perfectly flawless one x mate, trust me

mine didn't have the gap at all and was fit on both sides, it appeared after some use, but no flex and this what matters the screen is rigid under that side unlike my old which was like a cushion

your phone is newest ht245 with only rare by247

mostly likely u won't be happy with ur next
[HTC One X] Audioboxer:
It's going directly to HTC so I'll tell them they better find me one :P

I'm sorry but an issue like this is just shoddy build quality and has to be fixed. Dust will find it's way under the screen eventually and the fact that the screen distortion is happening here and nowhere else on the phone shows it's a build quality issue with the screen/LCD. I can happily live with a camera ring being a little out of alignment, but issue with the screen is a no-no.

I have two big bits of white dust at the side which clearly shows the issue even to an eye looking down on the phone from a normal distance.
[HTC One X] OysterCatcheRR:
Yeah I have just received my replacement, and where my previous One X's screen was rigid, this new one's screen distorts when I push in on the sides AND the volume rocker is very loose.

Now I changed my last one because GPS and the g-sensor were having problems, so if these things are fixed now I should be happy right? Or should I try and get one that I am completely happy with?
[HTC One X] hamdir:
well I just realized its not a dead pixel but rather dust inside the screen glue since there is also noise too visible from an angle

I give up with HTC really, most of our problems are screen lamination issues, to ****ing bad I seriously adore the One X

they made the greatest device yet they can't build it properly

these issues won't bother most but u don't expect this from a company priding itself about build quality

no point in changing the current one since audio boxer confirmed lamination issues still with ht245 batch..ill keep it n teach myself tolerance
[HTC One X] Audioboxer:
My volume rocker was very loose on this phone (rattled on shake), and I was going to happily live with it (and the camera ring aligment issue/yellow glow bar on screen), but the 'assembly gap' as HTC chat are calling it is a deal breaker for me. There is screen distortion at the gap, but the rest of the phone displays none. The volume rocker on my first One X was solid, but it had terrible screen distortion/flex and flickering.

Chat said it has to go back for repair, so it's getting collected tomorrow.

The screen distortion is CLEARLY to do with HTC seemingly struggling to fit the LCD screen to the unibody successfully. I think this latest handset of mine proves that, as it's only distorting at the left hand side with the gap issue (distorts worst where gap is at its largest). The right hand side is solid and displays no distortion.

hamdir is correct, most people may not notice this (well they would the dust/dirt on mine, I mean screen distortion in general), but we don't pay £400~500 for this sort of build quality. As minimal as it is, even my camera ring not being aligned correctly IS poor.

As much as apple make ridiculously easy to break phones (all glass all over....), and had issues with antenna problems on the iPhone 4, all in their build quality tends to be far better for them shipping out soo many phones. The One X has been pretty atrocious from HTC with real serious manufacturing issues with the screen and lamination. Do let it be known I do NOT enjoy using iPhones before anyone thinks I'm biased :P

The phone screams incredibly rushed to me, from hardware to software, most likely to get out the door in advance of the S3. It has completely back fired now as the S3 is in sight, and HTC seemingly haven't been able to fix their issues in time. Sadly I cannot switch to the S3 now as I took a One X contract instead of buying upfront, so my journey continues to getting a satisfactory One X.
[HTC One X] hamdir:
yes very clear screen lamination problems also if these r being done by hand they will never maintain a clean flow of quality
[HTC One X] Ballistic_78:
Wow..just by looking at this thread you made have to think twice before buying this phone. I was planning to buy it from Ebay this week.
[HTC One X] Audioboxer:
I wouldn't go near Ebay for this phone if someone paid me. Buy retail if you want to and that way if you don't get a unit to your satisfaction you know where it's come from, that it's 100% untouched, and you can get an exchange before repair. Or a refund.
[HTC One X] JimmyEatFood:
By screen distortion in your earlier posts, do you mean that the screen is skewed and text and images appear to be slanted in certain places?
[HTC One X] hamdir:
no he meant LCD ripple

to explain the dust situation I have

nothing what so ever when looking straight, tilt the phone and I can see grain and one white spec like a dead pixel, exactly like a screen protector with dust behind, very faint and no one would acknowledge as a problem, Im sure such things are on the QC tolerance list

still a shameful out of box niggle, it slightly ruins one of the nice things about this screen which are the amazing view angles
[HTC One X] lawrence750:
i think i've found the perfect one x, no screen ripple (4th one was absolutely terrible), no flicker yet (even as im plugging in the charger it stays flicker free, all other devices showed flickering from the minute i turned them on, except the very first device)

except this one has a speck of dust or a small scratch under screen, and a dead pixel.

its gonna be hard to send this one back tbh, as it's the best one ive seen so far. but im not sure i can live with 2 screen imperfections.

EDIT: make that THREE screen imperfections, just noticed a second dead pixel!!!!!
[HTC One X] hamdir:
damn u HTC why do u make me suffer when I'm your number one supporter

I'm writting this right now using my One X from an angle, tilted laying on the couch while charging, me semi tipsy :)

and god its so hard to if ignore the dust in the screen glue...makes me feel there is a screen protector I want to remove all the time

my cousin has the same white acer screen and it feels floating from all angles due to the perfect lamination

the One X is too beautiful and doesn't deserve this misbehavior

One X number 2 is going away :(

by the way, I'm starting to think HTC is shoving their second grade quality output to grey phones
[HTC One X] lawrence750:
lol i was thinking the opposite :p
[HTC One X] hamdir:
lol oh well then there is no theory behind all this, bad QC, end
[HTC One X] fastphil:
Got my third replacement phone today it's a HT247 batch build quality is night and day to my other HT23 phones seems more solid no gaps round the bottom left corner no screen flicker that I can see,have I got my keeper of a phone I will keep folk posted over the next thew days only switched it on about a hour ago :D
[HTC One X] hamdir:
good luck mate, keep us informed make sure you double check the screen quality at full white, grey and full black all angles

starting to feel like an epic pursuit for a flawless OneX lol
[HTC One X] Tiersten:
I'm getting my One X replaced tomorrow. The GPS has issues with tracking my location. I'll be stationary in the garden and then it'll show me 25m away then 5m away then 10m in the other direction. GPS Status shows my speed as varying from 0 to 2-3kph. The compass seems odd as well and always has a 20 degree offset no matter how or where I calibrate it along with some issues with readings.

I had to open a case with HTC support directly and they confirmed that it sounded like a hardware fault. My carrier are doing the replacement.

My biggest worry is that the replacement has other issues. Really hoping it doesn't have a yellow screen, flickering screen, dead pixels, gap between the casing, overheating problem or any of the other problems that seem to be affecting the One Xs. Apart from the bad GPS/positioning, this particular One X is pretty much flawless :|
[HTC One X] kharma45:
Is the One S suffering any similar problems? Was going to get my gf to get one the One X but after reading this she'd be better off with the One S if it's more reliable.
[HTC One X] Tiersten:
I've heard of issues with the micro arc oxidation coating on the One S getting chipped/worn. You should go look in the One S forum for better answers.
[HTC One X] kharma45:
Thanks very much, appreciated!
[HTC One X] hetalmp:
I had exactly the same issue with GPS as you. Just waiting for replacement to arrive. Fingers crossed on number two.
[HTC One X] fastphil:
Will do hamdir if this one was not perfect it was getting exchanged for a gs3 lol
[HTC One X] hamdir:
well people r reporting issues with iPad3 and same before with sgs2 and t prime so...just the Chinese getting bored if all this heavy work I guess lol
[HTC One X] Gospelfrances:
I bought my htc one x on ebay, i already returned the phone back to the seller because of the backlight flickering and he said the phone works perfectly and that he contacted HTC. Supposedly HTC told him that backlight flickering is normal :mad: now the seller wants me to pay the restock fee because he follows the manufacture policy. He told that i can live with it becuase is a minor issue thats is very hard to notice :mad: I returned the phone within the 14 days of the seller's policy
[HTC One X] SartoriXX:
After my 4th replacement from Three UK, I think I might finally have a keeper, great screen, good fit, I guess time will tell but so far so good. I'll keep checking everything but fingers crossed.

After the last three HT23's from Taiwan, this tme it's a HT24, build seems a lot more sturdy on it so far.
[HTC One X] Audioboxer:
Sorry to hear this, but I would advise everyone avoid Ebay with this phone till months down the line.
[HTC One X] dj_destruction:
Booked a repair online with HTC earlier this evening as my One X has two yellow blotches on the screen, one in each of the bottom corners. T-Mobile didnt want to exchange it and after the blotches only fading a little and not disappearing like others (had unit since 5th of april so plenty of time to see if they would dissapear) off for repair it goes lol. I do hope i get a good exchange unit or a sparkling repair job. :rolleyes: Time will tell i guess!
[HTC One X] Gospelfrances:
Definitely everyone should avoid ebay, thats why I bought my second one in newegg which can replace it in case is defective. The new one felt a little bit heavier but probably is just my imagination. It has been five days with and I have not experience any issues hopefully it stays as this.
[HTC One X] dj_destruction:
:confused:
[HTC One X] wcypierre:
Did anyone managed to get a replacement only with the screen flex issue(when you press it, it will show some discolouration)?
[HTC One X] hetalmp:
Avoid any online sites, turn around is poor on replacement phones, especially dialaphone. Anyone got good experiences with retailers turning around phones faster. So I know where to order next time. So far seem to be hearing good things on carphone warehouse shops in uk.
[HTC One X] Tiersten:
The new handset seems to be a lot better. What I have found makes a huge difference is whether you've updated Google Maps or not. The version that comes with the stock 1.26 firmware seems to be a lot more stable and working how I expect it be. Once I update from the market then it'll start jumping around. If I revert back to the original version by uninstalling the updates then its back to normal again.
[HTC One X] hetalmp:
Can you try the compass app and rotate phone and check it always points north
[HTC One X] Stix0rz:
Just booked mine in for a replacement with vodafone. Fantastic service overall, booked it at 12 and I should see the new one tomorrow. The phone is perfect baring a faint yellow section along the lower 5mm of the phone. Had it for three weeks and it started off very yellow. It's going to be a hard push to get a better handset but here's to hope.
[HTC One X] Ripley:
As time goes by, the chance of a perfect replacement increases, as HTC fix all the problems. The first batches were released in a hurry to beat the sg3 launch. If the one x wasn't available until after the sg3, htc would lose millions of customers. So all in all, releasing the x without 100% quality assurance was a good move imo.

Especially as mine is perfect lol (although it is my 2nd handset tbf)
[HTC One X] hamdir:
well not everyone can celebrate like you mate
[HTC One X] Ripley:
I know Hamdir, but hopefully soon everyone will have a fully functional One X
[HTC One X] hamdir:
you think the store allowed me to return mine on account of dust particles under the screen and imperfectly coated metal rim, no mine is fully functional

but it does ruin the joy of the 650$ device i was gagging for, my cousin has the flawless laminated One X with perfect even clean white and believe me when i tell you its almost like hologram, popping out in your vision even when tilted, as for my metal rim it looks plastic because of very bad grainy glossy coating instead of looking metal and upscale like it should

i thought the curved screen plus that metal rim was one of the advertised things about the One X, the way it feels in the hands, as well as the so called infinity screen, it doesn't work with bad finishing and the "ok its acceptable, at least it works" mentality

you are getting what we can call "damaged" products out of box!

you are buying an HTC paying big money, used to hear all those complaints about HTC before, but never experienced it myself, always thought of them as the best in term of build quality like their reputation and all my previous HTC

i guess i never bought on launch date, all i want is a One X like it was designed to be, demonstrated and like some of you have it, is this too much to ask?

and no HTC has no right to make people struggle and waste their valuable time in exchanges and "repeated" disappointments just because they wanted to beat Samsung to the market!

and some of you say why don't you just give up, well you don't because you can see how good this thing is when its build well like it should or with others and because it becomes a sort of challenge

i can't believe we are discussing basic consumer rights in here, its like i'm buying cheap Chinese knock offs made by HTC!

and the worst part everyone is telling its the same me with ipads, transformer prime and sgs2 infested with defects and hard to get a good sample
[HTC One X] mark.m.moran:
TOTALLY agree mate.....it's just not good enough when we pay SO much for these devices!! I have had noting but issues with HTC devices and Samsung and ASUS too......I really really don't want to buy Apple but each time I get a bad Android device it pushes me that bit closer to them!!

Cheers,

M
[HTC One X] hamdir:
yea one thing for sure no one will dare tell you its a non issue in an apple store, they let you be spoiled
[HTC One X] mark.m.moran:
Totally.....they just take it back and give you a new one on the spot, no questions asked! Theirs customer service is untouchable!!

Cheers,

M