yashsingh1/xdaforums huggingface dataset:
[HTC One X] chrisrosevilla:
To those worrying about the GPS wandering issue, I had this on an HT23 from Dialaphone. Navigation was unusable. Everything else on the phone was fine so worried about sending it back in case the new one had other issues instead. Dialaphone got themselves in a muddle & thought they'd released the replacement but didn't. They had to be chased. After 9 days the replacement arrived - HT245. Everything is perfect, including the GPS and navigation works fine.

So pleased I persisted with this, despite arguments with their Tech support. If the GPS is wandering send it back; I'm really pleased I did. I'm loving this phone now!
[HTC One X] hetalmp:
Mines back tomorrow from them and am hoping it was from the same batch as you.
[HTC One X] pastey:
I'll be on my forth from Vodafone on Tuesday all screen flickering with he latest having a large gap between screen and body.. To be fair to them they have ordered the exchange with no hassles. Got 2 pairs of urbeats also (not sure if they are expecting the latest set back?.)
[HTC One X] welshandy2322:
I've got problems with my screen flickering so need to return my phone :mad: but I've rooted my phone with leedroid will this be a problem?
[HTC One X] Ripley:
It could be if you tell them
[HTC One X] welshandy2322:
Is there anyway they can find out?
[HTC One X] JimmyEatFood:
Another one going back :(

backlight shines through certain areas in the white body, most noticeable below the recent apps button. Screen creaks like mad when typing, and light is visible coming through the edge where the screen meets the body.
[HTC One X] Ripley:
Not if you swap it in store, with the original HTC rom reflashed of course.
[HTC One X] johnnymiller1000:
Did you do this? how did you get on?

Just like you, I had 2 units from them (both HT23 serial number) from amazon uk and returned both as defective. (this was around launch day). Are the ones they are shipping better now?

i thought i'd wait and see what GS3 was like, but having looked at it now i think i want to give the One X another go. be interested in knowing what your 3rd unit is like and if it was still HT23 serial and a taiwan or a china?
[HTC One X] pastey:
Anyone get 2 lots of urbeats for Vodafone?

Got my second set with latest handset but this one is going back too, not sure if I'm supposed to sent the beats back as well (or will they not notice so I can keep em as spares?) :)
[HTC One X] Tiersten:
GPS Status from the market gives coords that are stable and the compass looks accurate. This is with the filtering completely disabled as well. Typing the coords into the web version of Google Maps gives me an accurate indication of where I am as well.

Google Maps however seems to jitter occasionally about in a 5-10 meter radius when it claims to be accurate down to 2m. Its related to the new version of Google Maps for some reason. The original phone version works fine.

It is an improvement over the old One X I had. Not sure really if its a fault with the handset now or whether its a bug in firmware or Google Maps. I'm still on 1.26 as this is an Orange UK branded handset.
[HTC One X] mark.m.moran:
Mine was rooted but I never told them....still not got it back but they are fixing it. They did ask on the phone if there was any software loaded onto it and I dais no!
[HTC One X] iLHaNroID:
I hv gotten my DOA replacement 3 days ago, the problem with it was unresponsive touch buttons, my device is branded to Tre (Three/Swe) and sw upgrade to 1.28 had not solved the matter.

The new One is perfect!

Cheers!
[HTC One X] nooomoto:
Shipped mine back to HTC USA this past Saturday (5/5/12) because the USB/Charging port stopped working completely. The guy on the phone when I called HTC was very eager to stress the "IF" in being covered under warranty. LOL. I would have flashed back to stock and relocked the bootloader, but I couldn't as USB wasn't working at all.

Here's hoping they forgive me for using a custom ROM.
[HTC One X] Menschik:
So this has happened to my One X, no idea how. Got in touch with Amazon and they were happy to accept the return. They event sent a new one out, and asked me to send the old one back once the new one arrives.

So much win!
[HTC One X] pastey:
Phone number 4 coming today, I have been promised one from the newest batch so fingers crossed for a perfect one!
[HTC One X] fallenwout:
Got my 3rd one today. They also promised me a new batch, both previous ones were HT23 an both had defects.

This one is a HT24 comming from their central store in another country delivered at my home so they kept their promise sending from another batch. This one seems to be ok, no dead pixels (yet) and DAMN the vibration is really quiet. I love it, seems much more solid than my previous loud vibrator, sounded like an old typing machine with haptic feedback. This one has color disforming when pressing the side hard (curve of the glas), so not an issue for me as no one would press it that hard under normal use.

Music quality seems to be much better also, much clearer and more base. It is not the headphones as i tried many on my previous ones.

I hope I got a keeper here!

Thanks to Coolblue for comming through on the exchanges!
[HTC One X] tkr1992:
I've got a One X that is from the batch HT23. Everything so far seems to be working except one little problem...

The mic does not work while you are in speaker mode whilst in a call, therefore the person on the other end cannot hear me.

The mic also does not work in certain apps such as Google Talk when you are talking in loudspeaker mode. However the funny thing is that the mic works when you talk to someone on the phone normally (with the phone to your head).

I was dreading that I would have to send it back, but tmobile say that it may just be a software fault. I have just received the branded 1.28 update but nothing seems to have changed.

Any ideas how to fix this or should i just return in the hopes of getting one from a newer batch.

Please some advice.

Thanks.
[HTC One X] zvieratko:
I returned my OneX today - HT23 batch.

Problems:

1) bad overheating (but everybody has that)

2) not great signal (my iPhone 4 has much better reception)

but what I was returning it for was white spots all around the display

I waited a week to see if they went away and they didn't - sometimes they got better only to come back in shining colors. When I pressed the display hard around them they disappeared.

Doesn't look like a lamination issue, more like flex on some components that causes it to stretch...

Hope to get a replacement soon :/
[HTC One X] TommUK:
Just got my One X collected by a courier for exchange.

(The courier was in a rental van which I found strange but paperwork all checked out)

Anyway, here's hoping number two is perfect.
[HTC One X] slind:
I wonder what happens if you unlock an HOX over htcdev and send it back while still in 14/28 days return period, e.g. on amazon.

Any ideas?
[HTC One X] nikzDHD:
I unlocked my first HOX and sent it back to dialaphone as I had screen flicker nothing was said got my replacement fine.
[HTC One X] fallenwout:
This is my 3rd one, thought it was perfect. Screen flex is getting worse, might go for a refund. Tired and embarrassed going to the store all the time... I hate HTC right now
[HTC One X] pastey:
Kept their promise, new one is HT24 (last 3 were HT23). Build looks good, even the box was sealed better than the last 3. Not switched on yet but preyin that it's a keeper. Not to keen on the gs3 but may have to go for it anyway if this one turns bad...
[HTC One X] hetalmp:
I'm on HT24, but thinking of a replacement as GPS still doesn't lock onto satellites without jumping around.
[HTC One X] d33f:
I went to Coolblue personally because i have yellow spots + screen flex.

I have tried 6 replacement phones but they were all worse than my own phone (fle x + spot wise). They even told me that all their One X have the screenflex issue and that it is normal :eek::confused:

So eventually i left without a replacement :(
[HTC One X] slind:
Can assure you that is not true. I tested three devices and one had a bit of flexing, one had none(!) and one was so horrible i didn't dare to touch it more then twice for turning on and off again.
[HTC One X] mobilemaduk:
on my third One X now. All exchanged in store at carphone warehouse.

First one turned off and then crashed during boot up. Tried factory resets etc but it was dead

Second one had the notification LED visable between screen and body as well as where it should be and it also got very hot when plugged into pc

on third one now and really hope this one is ok. Love the phone but am starting to lose confidence in the device
[HTC One X] fstluxe:
1: My first one had 5 dead screen pixels

2: my second had Yellow spots when the device got worm by gaming(GPU usage)

3: second is Almost perfect, it seems the screen gets a tiny bit yelow spots once the phone gets worm, but I decided to accept this little issue. Since I'm sure I'm very luck to receive almost perfect device. its the best of the 3 I had :)

Now I'm waiting for S-OFF, to unleash the true Tegra 3 power!!!!!!!!!!!!!!!!!!!:D:D:D:D:D:rolleyes:
[HTC One X] fallenwout:
Ye but it is not Coolblue's fault. They're really trying to help me on this one.

This is my screenflex on video, worst I've seen so far

http://www.youtube.com/watch?v=elLrWWFVNOM

Feel free to share my link or put it into a better topic
[HTC One X] pastey:
Everything seeming ok so far. Only. Minor thing is the antutu score is 1500 points lower on this than the last one...
[HTC One X] Audioboxer:
Wow. :eek:

I really hope 'everyone's' One X doesn't have the potential to end up like that later down the line.

Still waiting on my 2nd repair from HTC.
[HTC One X] slind:
this is horrible(!).

and as of now i have to assume that more and more devices that were shipped without the screen-flex issue might develop this behaviour after some time of use.
[HTC One X] otakonx:
Got HTC One X today from technotradinghouse.com. I'm in the states and figured I'd get the Tegra model because it has more storage mem and Tegra. First thing I noticed when I turned the device on was a cloudy yellow screen. I've had bad HDTV LCDs, LEDs and even a Plasma that have had this issue. Clouding is a defective screen, period. Its not noticeable until you go to a website with a white background with black text and you start scrolling. I see stationary cloudy marks over the bottom portion of the screen :mad: The US One X I played with at the AT&T store over the weekend had a much nicer screen. I'm debating what I should do. The store I bought it from will most likely slap me with a restock fee even though it's defective and HTC replaces ALL returned phones with refurbs.

Update:

HTC basically said no warranty since I bought the device from a "3rd party" website. So basically, HTC refuses warranty service on any device not bought from a carrier. To me that sounds like they don't stand behind their products. This will be the last HTC device I buy which is sad because I've had two Nexus Ones and and an Inspire 4G - loved both of them (even if the Nexus had some issues). They just lost my business which is a shame because I love the phone otherwise.

Technotradinghouse.com said they'd send me a new phone IF they can "replicate" or see the problem. So it's like taking your brand new car into the dealer for dash squeaks. No way in hell they're going to hear them... So torn what to do at this point.

Update 5/9

I figured I'd keep calling HTC until I get the answer I wanted on this. Turns out I did this morning. I talked to a rep who transfered me to warranty services right away. Then I spoke to a guy named "Erin" in that department. Initially, Erin explained that my device needs to be shipped back to the UK for repair and that it most likely isn't covered under the normal warranty. I asked him to look up my serial number just to make sure since the device probably shares most of the same parts as the US model. Turns out, my phone is a "C9" device and has a "Global" warranty of 2yrs. I just shipped it back today so I'll post again if they come back with anything other than "it's fixed"... Hope this helps anyone in the US who purchased this phone and is having issues getting HTC to fix their device!
[HTC One X] K1LLER HORNET:
WOW!

I'm so glad I found this thread.

I've been trying to decide between the S2 (low res), Nexus (no microSD), Note (too damn big), One S (16gb + not white) & One X.

I was pretty much set to pick up a One X (as it ticks most of the boxes) within the next few days/weeks, but can not do so after reading a few pages on this thread.

I think I will wait for a good deal on the S3 as that seems to be the ideal phone.

Doesn't AMOLED have that burn in issue? If so, then I doubt I'll ever get a new phone.

Might aswell head over to eBay & pick up a Nokia 3310...

Thanks again everybody for your horror stories. You may have saved me from a nightmare ;)
[HTC One X] nohcho:
Amoleds do get burn ins. That's the weakest point.
[HTC One X] Nitin985:
You got a return for a scratch? How long have you been using it and what did you say(may call my phone company if they can send me a replacement)
[HTC One X] slind:
Yes, AMOLEDs do burn in. That mainly happens on the upper part of the screen where you might soon start to see burned in clock, carrier, signal strengh etc. icons when they should not be there.

Happened on my SGS2 four month after release. A friend of mine left it in the sun for ~ 20 minutes and the display didn't turn itself off. That statusbar he kept forever :D
[HTC One X] sebsal:
I'm about to send mine back for the second time. When it came back from repair the first time it was fine for about a week then suddenly it got very hot and froze.

Everytime I restareted it it froze on the unlock screen and got very hot. That's when Yellow marks started appearing on the screen.

I tried a factory reset as instructed, it didn't work. Froze on the same unlock screen. I tried a factory reset again and this time it just kept booting into bootloader. Eventually the battery died and now it's totally unresponsive.

So it's off back to HTC tomorrow for repair which should be under warrenty
[HTC One X] gonzo99:
Interesting call with T-Mobile (UK) this morning arranging replacement of my second. First one with yellow spots, this one perfect, apart from completely unusable GPS :|

Happy to say that the support was excellent, no problems at all with swapping, except that they currently have no stock so waiting on the next shipment. Hopefully that one will have been checked rather more thoroughly!

He did say that they had had 'hundreds' of returns, and made the more general comment that all manufacturers now seem to release phones too early and let us poor early adopters test them.

He also said that they'd happily keep swapping them until I get a perfect one, which is reassuring :rolleyes:

Having had two weeks with it though, I'm sure I made the right choice - the more I see of the SGS3 (beyond some of the gimmicks) the more attractive the HOX seems. It will be interesting to see if Samsung has similar QA problems when they release though.

Plus of course, I fully expect the experts on here to have anything decent from the Samsung ripped and working on our phones before too long :D
[HTC One X] dj_destruction:
Finally getting a replacement couriered to me tomorrow from T-Mobile. Had the device since 5th April Noticed major screen flex and yellow spots on the 20th April, been in heated discussions with both HTC and T-Mobile whom both of which were only offering repair. After endless calls and emails T-Mobile complaints called this morning and said a new one is on its way, and HTC today also agreed to replace my faulty device. Ive gone with the T-Mobile replacement as they do a doorstep replacement and HTC do a return and exchange. So win win for me at last altho it was a real battle. :D
[HTC One X] lawrence750:
vodafone decided they're only supposed to do one or three replacements (two people told me different things) and seeing as i'm on my 6th now they don't want to replace anymore.

i've decided to send it in for repair. i seem to be pretty unlucky to honest (6 devices?!?!? each having problems)

this one doesn't flicker, so if they just simply fix the 2 issues i've got, then in theory i should get back a flicker free device that is perfect. just gotta hope for the best. and if theres anything wrong with it it'll just keep going back again and again and again until the bloody thing is bloody perfect!
[HTC One X] casca:
Were the sports actually gone? i'm on my second unit now... first had g-sensor troubles and this one received yesterday, yellow spots on the screen... ffs HTC...
[HTC One X] Nos0x:
Yeah the spots went totally, it's now spot free.
[HTC One X] casca:
damn...mine has several... just asked expansys to pick it up and give me my money back.
[HTC One X] nooomoto:
At what point in the process of filing the claim did HTC tell you this? I also got my HOX from technotradinghouse.com and just sent it to HTC for the USB port being broken.
[HTC One X] maiod:
Hi I thought I would share my HOX issues before my third handset arrives tomorrow for an exchange.

The first one, a HT23 would play up when on charge. When I unlocked the phone whatever app shortcut I had on the left hand side of the screen would launch automatically. So I switched on the touch input data in the dev settings to see what was going on, and discovered that the phone was picking up phantom touches all the way down the left of the screen.

That phone got exchanged on my doorstep yesterday for a SH24, and everything seemed great, that is until I saw a big splodge of blue clouding in the middle of the screen on dark back grounds.

You can see what that looked like here: tinypic.com/r/frytv/6

Hadn't found similar issues on the forum so thought I'd share.

Lets hope number 3 is a keeper......

Three UK branded if you were wondering.
[HTC One X] Nitin985:
Just organised a replacement with chatter chatter

Sent back for screen flex
[HTC One X] otakonx:
At the end of my call when the rep said "looks like you have to ship it to UK" I stopped him and asked him why that would be and asked him to check my serial number. When he did that it opened something up for him on his computer to send it to the TX repair center. I asked him if this is a warranty repair and he said "Yes, you have a C9 device which is good until 2014". Not sure what a C9 device is but that's what he I was told.

I just realized you quoted my first "update". HTC original told me no dice upfront at the customer service level, which obviously was bull. I think it's all a matter of who you talk to on the phone...
[HTC One X] fallenwout:
Ah well, it was fun while it lasted. This one also developped terrible screen ripples in half a day.

Since this was my 3rd handset I gave up and got a refund.

I'm done with HTC.
[HTC One X] hamdir:
all one xes ripple on outer edges, anyway their loss
[HTC One X] fallenwout:
But not like mine did

http://www.youtube.com/watch?v=elLrWWFVNOM&feature=youtu.be

Anyways, just out of curiousity I went to a random phone store, got the ONE X demo device in my hand and it had no ripple whatsoever, no even when pressed really hard. No dead pixel and no gap, so they do exist.

But I not had the courage to buy another one just to be disappointed again for the 4th time
[HTC One X] dlau77:
Hey guys,

Early adopter here, although I'm not sure how to check whether mine a Ht23 or 24 or whatever.

Phone's overheated and fried the insides from what I can gather because it no longer has any signal. It's also constantly warm! Even when its idle and the battery is fluctuating like crazy.

Called Vodafone and they've advised me to go into the store tomorrow and speak to the guys there. Sadly, I've just gone over the 28 days replacement period so looks like I'll have to send it away to HTC.

Really worried now after reading all these horror stories in this thread... I've had the screen flickering issue but thought I'd put up with it as I didn't want to go through the tedious process of sending devices back and forth till I got lucky but now it seems that would've been a better choice as I'll probably have to pay for this repair...
[HTC One X] nooomoto:
LOL...I wonder what they are "checking" that suddenly makes it ok to ship it to Texas instead of the country of origin. My rep told me mine was from Singapore and he had to "check" to see if I could send it to Texas, and indeed I could. Was your bootloader unlocked?
[HTC One X] leith51:
I have returned 7 t-mobile branded hoxs in a month with a ton of faults from software to hardware all of them were ht23 models I am now back on my trusted dhd thinking about waiting for the Samsung sg3 I have also given up on t-mobile and now looking at carphone warehouse and leaving t-mobile for good
[HTC One X] fallenwout:
It is not T-Mobile's fault. They also are "vitims" of the product HTC poorly designed. You should be glad you had 7 replacements to try.
[HTC One X] leith51:
1 of them came with a t-mobile quality assurance sticker which means the phone had been returned previously been returned and gone through t-mobile quality checks and sent back out

The above was confirmed via t-mobile customer service

And guess what out of all 7 that one was the worst I had

Screen flicker

Running hot

Battery died in 6 hours no real use

Screen Corruption

Yellow screen tint

Creaking screen

Browser scrolling disappearing

After the t-mobile update

All above issues plus New ones random reboots status bar icons Corrupt and battery died faster

Not t-mobile fault they QUALITY ASSURED that one to go back out

By the way for your info t-mobile also told me they do their own QC checks on every device before selling

So either they are lying or they have very low standards
[HTC One X] danielraditya:
My casing turned yellow after one day, asked for replacement and they said casing not under warranty. Customer service center also suck, small and slow, waiting for one hour to get my turn. Will never buy again from HTC again ever with this kind of service they offer. Havent really test my device yet if fault free or not.
[HTC One X] dlau77:
Ha! My battery is randomly dying too. After a factory reset, fully charged it last night and woke up to the low battery beeps. Turns out "Phone Idle" had consumed 92% of my battery life.
[HTC One X] leith51:
Get rid
[HTC One X] otakonx:
I think he had to run the serial number for his "form" to be un-grayed out in the system in order for it to let him enter the phone into the normal state side repair process. At least, that's my guess and seems like the most logical scenario. He didn't sound like he was bullshitting like the customer service desk. No, I did not unlock the bootloader. I saw the screen defect as soon as the phone came out of the box so I knew not to unlock.
[HTC One X] 007xico:
I have HOX for 3 days.

Couldn't see any problems for the first two days.

The battery was looking good also but that changed,

last night it was 60% left with 13h running

7 hours sleeping (me) and still 60%

12.30pm 50%

14.30pm dead battery

Plugged in just now and the screen starts to flicker.

What now i am on 1.28 vodafone uk.

Is the 1.29 going to fix it?

Anyone know what should i do because i got it off ebay, but it was new and sealed, where should i go if i need warranty?

Thanks.
[HTC One X] rickimalone:
On my 4th handset. Although, so far it is a happy ending.

1st Handset - Flickering Backlight

2nd Handset - Graphical corruption (you tube & camera)

3rd Handset - Flickering Backlight + Graphical Corruption

4th Handset - Problem free, so far!.........
[HTC One X] Audioboxer:
HTC still have my 2nd handset I sent for repair. Been there since the 3rd of the month.

Fingers crossed I get a phone from the newest batch back.