yashsingh1/xdaforums huggingface dataset:
[HTC One X] catachresistant:
Is that because of an innate advantage of the architecture... or because Nvidia use tons of money to place their own programmers with external developers in order to optimise games for their architecture... and to cripple the competition?

I hope this is the last time HTC ever strays from Qualcomm.
[HTC One X] hamdir:
how do we even know other non quad SOC can run s4e2 in full

sorry but its proven the quads are being used in games, it's part of their SDK

Shadow gun non THD is a mere shadow of the THD version

we are not gonna discuss this again, shadow gun is using T3 for particles, rag doll, physics and instancing

same goes for s4e2 which is using T3 for added geometry and much improved lighting

finally check the latest Verge article about the quad iPad3 GPU unable to feed its retina and failing to keep up with T3 http://www.theverge.com/2012/5/26/3019105/retina-display-new-ipad-graphics

its not just money the T3's only advantage is the quad power in optimised games, do i need to remind you how many cores there are in current gen consoles?

CPU cores defined the current generation of console gaming, its not just GPU anymore, and Nvidia's promise is of console quality gaming to Tegra3 is not just BS, its already proven in the released games

If you ask me im behind NV is all its decisions, they are a company focused on graphics and gaming first and hence to be able to achieve console grade games, you need more CPU cores and its not bad design its just bigger nm process given the launch date of the first T3 its understandable

like their road-maps reveal soon we will see a shrink of the T3 and it will be no longer a bad design?

in just one month they cleared out all the bugs and problems we were so worried about pre-release, sorry but color me impressed
[HTC One X] nooomoto:
Update:

So I heard back from tier 2 on Saturday. They said there was an error in entering the serial number for my phone which caused the delay. That doesn't really make sense as the email I got from HTC has the same serial number listed on the documentation thats in my box...so I don't know where they are getting a different serial number from. But ok. I get another call yesterday which I missed, I just now returned the call.

I was told today that it was scanned into diagnostics on May 16th, which is odd because all along up until 20 minutes ago every conversation I've had with HTC has ended with them telling me that my phone hasn't been scanned into the system yet...now all the sudden it was scanned in on the 16th...14 days ago.

I pressed for an answer about what happens if my phone never gets repaired or physically found. He said "well it shouldn't take more than 3-5 days to be repaired and sent back to you once it's diagnosed", which I'm sure is his script. I replied "Great, however according to you it's been sitting at diagnostics for 2 weeks now...which is much more than 3-5 days so you didn't really answer my question". I pressed more and he just kept replying with his script about not knowing any more information and he will contact me once he does.

Ugh...what a ****ing odyssey.
[HTC One X] Goku80:
i had the same issue with the left hand side of the phone accumulating a lot of dust there. that was due to a gap. also left hand side of the phone was out of place from the unibody shell compare to the right hand side. i took it back for repairs and still waiting for it. from the feedback i got from the repair center they had to order a few new parts and build the phone back up to scratch.

if it is annoying you then i would call your network provider and mention the issues that you are having and see what they say. if they say it needs to be return then i would do it and see what further actions they do
[HTC One X] Audioboxer:
Going to assume I'm in the same boat, phone has been with them since Tuesday. It also seems like the left hand side gap is fairly common.
[HTC One X] bgodhania:
poor htc repair center (uk) quality control

i have sent my one x to repair center had a yellow spot on screen sent it on Monday got it back on Friday open the packege therwe was still a yellow spot screen but on the other side. called htc repair center uk said they have replaced screen and battery :confused: while looking at hox i have found gap made by htc by assembly the screen. i told them that and the yellow spot. now they coming to pick up on Wednesday to do repair again.:mad: i am hot happy with htc repair quality control. hope this time i get replacement not repair.
[HTC One X] Goku80:
currently on the phone with them mate. been told by the repair center team now that it will take another week till i have my phone back with me..so it is like 3 weeks that i will not be with my phone...not really happy about this and i told 3 that this is unacceptable...cause not even been on my new contract a month now and have not even used my phone...of course they will compensate this but this is not the issue...i said the time you order the parts and put the whole thing together you could of gave me a replacement. but anyways if looking at the clear picture at least it is getting fixed good and proper and i can not fault the team for this..HTC has really done a **** job with this..parts that 3 repair center had to order

new bezel

new battery for some reason

new battery connector (whatever that is)

copper foil(again what the hell is that)

and a few more parts i have not been told about..so as you can see it is pretty big job...but anyway have to wait longer so not much else i can do.:( just really wished i had it now
[HTC One X] jonshipman:
Expansys (USA) sent out my replacement yesterday, should be here by Monday (though I may run to the Fedex depot and see if I can pick it up on Sat :3 )
[HTC One X] nooomoto:
Does anyone know if a service claim with HTC USA can be escalated beyond tier 2? Tier 2 has been jerking me around for weeks with the same BS about "we'll get back to you with more information when we get it".

I'm wondering at what point I can go beyond fruitless phone calls and get a real resolution to my problem.
[HTC One X] hamdir:
copper foil is copper paper spread across the CPU And battery to distrube the heat, you can see it in the disassemble photos

im really sorry for all you, i struggled to get a clean one just like you and i hope your troubles get sorted quick

such a shame in its flawless state the HOX is a masterpiece
[HTC One X] nooomoto:
My letter to HTC corporate:

Hello, I am writing in hopes of a resolution to my problem. I was told by a tier 2 service adviser (Juan) that the only escalation available beyond tier 2 was corporate, hence me writing to you now.

I purchased a HTC One X (GSM quad core variant) in April of 2012. Two weeks after purchase my phone lost it's ability to charge or be mounted via USB. I called HTC service and filed a service claim on May 5, 2012. I shipped my phone via UPS to the HTC repair facility where it was received on May 10, 2012. Since then I have inquired many times on the status of my phone and received many non-answers, being told for almost 2 weeks that "the status has not been updated". After many phone calls back and forth with tier 2 service, on May 30, 2012 I was finally told that my phone has been in diagnostics since the May 14, 2012. I was also told that it should only take 3-5 days once in diagnostics, 1-3 days once in diagnostics, 6 days once in diagnostics, 7 days once in diagnostics. Four different answers to the same question. If you add up the amount of days it comes out to a maximum of 21 days combining all the answers I have received about how long it takes to diagnose a phone.

It has now been 22 days since my phone was received by HTC at the dock of the repair center in Texas. As of today, June 1, 2012, 22 days after receipt of my phone, I still have no answer regarding whats wrong with my phone, what is being done to my phone to repair it or when I can expect to have my phone returned to me.

I hope in sending this letter that someone can give me an answer other than "I don't know", "I don't have any further information", "I don't have anything to tell you right now", "My hands are tied".

I spent $669.00 on the brand new HTC flagship device, and all I have to show for it is a bunch of apologies from people who "don't know" anything about the status of my phone. This is not the way to enhance brand loyalty and retain customers like me who have no problems spending ridiculous amounts of money on a cell phone, when there are several other options who make it seem as if they actually want my business.

I understand that your company is in a learning curve right now due to your relatively new market strategy, and that you are experiencing a higher than usual number of returns due to bad batches of HTC One X devices. However, I do not feel like my situation is being handled in the best way possible. There are too many people who are unaccountable and have nothing to offer other than box answers for a problem that I feel doesn't fit into the box of a normal service issue.

I hope this issue can resolved with some sort of expediency so that I can continue to enjoy your products. I really loved my One X, and I really want it back.
[HTC One X] Goku80:
thanks Hamdir friend. i know troubles and nothing but troubles but i am hoping whenever i get my phone back, that all my troubles will be gone and i can actually enjoy my phone.:) just amazed how comes they managed to find so many issues and had to get so many parts in. HTC must of really messed up with that phone:eek:(my one that is) what seemed like a three day job ended up being a two week job now:(

but can not fault my network provider they are doing the best they can....sorry for the long essay

---------- Post added at 09:42 PM ---------- Previous post was at 09:37 PM ----------

i feel for you buddy. hope everything goes well for you and you have your phone back in one piece and in working order. i will say this again. One X is a beautiful phone and one of the top phones when perfect. but this whole issue has really put me off them and i would think twice before buying another phone from them
[HTC One X] distortedloop:
They've only had your phone for about 3 weeks. When I called to RMA my defective phone, they told me it was a 4 week turnaround. She even made me knowledge that I understood how long it would be. I feel your frustration, but I don't think a letter to corporate is going to speed things up, they just appear to be really overwhelmed with a lot of bad devices. I'm not looking forward to sending mine back and being without it for so long myself.
[HTC One X] nooomoto:
I understand it takes time, the problem is that they lost my phone for two weeks and couldn't find it, thus no progress was made. Now they are saying that it's been in diagnostics since the 14th when it should only be there for a few days. My problem is that there are no updates to the status of the repair. I have no idea if my phone is even going to be fixed as according to their system they haven't even looked at it yet.

If it takes 4 weeks when they haven't lost the phone, and the repair center doesn't ignore their emails requesting the status of the phone, how long will it take in my situation? How many weeks am I going to hear the answer "I don't know"? At what point do we move beyond "I don't know" to a resolution that puts a phone in my hand?

If it were taking this long with them telling me "Yes we've identified the problem, it is covered under warranty, we've ordered these parts etc etc etc" then that'd be fine. But for me it's going this long and no one there has the slightest idea whats going on other than that my phone was delivered. This is my problem.
[HTC One X] distortedloop:
Ah, okay. I think it all just points to a seriously incompetent operation.

Since we're in the US, I wonder if part of the problem is parts for the Tegra 3 based phone vs the US AT&T version of the phone Houston would normally get.

They didn't ask me specifically if mine was the international phone, but I made a point of telling them. Some places you buy them from say no warranty in the US (but you can from Europe). I wonder if that's a policy or a lack of parts. Anyways, will be interesting to see what they do with my phone when I get around to sending it in.
[HTC One X] heavy16:
Hi guys,

I received my 7th One X today.

This is a HT24KW.

It is also bad:

- huge creaking at the camera as the HT23 batch.

- Dead pixel in the middle of the screen.

- Back button less enlightened than the other 2.

It's crazy this affair!!!
[HTC One X] sQeetz:
not sure..

I'm not really sure if I should keep this one.

It's my 6th OneX right now, and this is by far the best one yet.

It has its flaws, though. Flaws the other 5 didn't have. (it's an SH24KW - made in China)

- yellow spot on the top left (it is slowly fading away, though)

- gap between display glass and the metal frame on the top. If you look at a certain angle, you can see the power LED shine a little through the gap. Dust collects in particular where the proximity and light sensors are.

- if I hold the phone with one finger at the home button and the other at the back (on the beatsaudio logo) and gently squeeze, it makes a sqeequing noise.

- vibration makes sometimes weird cracking noises while typing (or any short vibration like the back button)

Like I said, besides that it seems to be fine. The battery is getting better after each reloading cycle, the display colors are really stunning, the CPU doesn't get really hot while gaming (I had one which you could barely hold while running simple apps like stumbleupon...).. that's why I'm hesitant to return it AGAIN...

hmm. damn
[HTC One X] heavy16:
Do what you like, but I think yours is cleary defective.

the gap, yellow spot and creaking noise are not normal!

This isn't acceptable!

I will return my 7th One X tomorrow with no regrets.

HTC have a ****ting QC, that's all.
[HTC One X] sQeetz:
You're probably right.. :/
[HTC One X] Idavoll:
Well a while ago (1 or 2 weeks ago) I called Three to arrange to have a new phone delivered, at the time they were looking into the best way of making sure that the replacement met my needs (a.k.a wasn't defective) and said they'll call me back shortly.

I heard nothing and decided not to bother chasing it.

On the Friday just gone they finally got around to calling me back and asked to discuss it further, I told them where to go because a) they left me hanging for over a week and b) I was in an airport and was waiting to board my flight to France.

I find it truely shocking how bad Three customer service are and their foreign call centers really don't help matters. I'm also ticked off by the fact they only seem to ever want to call you up. Granted, they likely think the "personal" approach is better but I like to have a paper trail of things straight from the horses mouth to referr to at a later date.

If I could raise a complaint about how bad Three is I would, sadly I know that would likely resolve in someone just calling me up.

As for my phone, I've decided it's not all that bad. I've seen pictures of other phones with defects and mine's it pretty darn perfect in comparison; plus I really dislike being without a phone for prolonged periods.
[HTC One X] heavy16:
I am forced to return mine because the problems are unacceptable!

But I started to get tired of changing phone every week!

There are a lot of HTC X One poorly made​​!
[HTC One X] h00py:
Bought me one x sim free from carphone warehouse and had it just under a month before it developed a nice little yellow spot in the bottom corner. The guys in the shop were really helpful and were happy to replace it there and then. They didn't even notice/care it was ***relocked***.

They told me that they had sent all the original batch of one x's back to HTC for some sort of software update that HTC "didn't want users doing themselves". When I got back I checked the phone software info and it came with version 1.29.401.11 out the box.

So far the device hasn't had any problems. No yellow spots on the screen, no flicker at all, screen is a tight fit on the body etc

Replacement device info:

S/N: SH24RWxxxxxx

Screen: Acer (0x4940014, the one without the yellow tint)
[HTC One X] stone101:
had mine since launch and took it back to CPW today. Was using it on Saturday when it suddenly just dies and is now unresponsive. Wont turn on and no red charging light lit when plugged in..totally dead. CPW sending it off for "repair" so without a phone for 10 -14 days..what a joke.
[HTC One X] TobiS87:
Sooo, just sending back my first HOX tomorrow which had the jumpy GPS issue. That one was a HT23. I got a replacement by amazon right away which I am using right now. That one is a HT24 and has a lose screen and some major ripple and the annoying noise when recording stereo videos. Even if I press at the middle of the screen with light pressure it starts to ripple at the edges and makes a cracky noise. That's really a pitty because aside from the litle issues I really like that phone. That's why I'm going to replace it one more time to see if I'm more lucky this time. :C
[HTC One X] nooomoto:
LOL...25 days later and this is the response I'm still getting from HTC:

"Right now, the only information we have available is that the phone was received by our Repair center and is currently in diagnostics."
[HTC One X] jonshipman:
Just got my replacement from Expansys, a HT23 model. So far nothing's wrong. Came with 1.26 and after I let it charge a bit I'll install 1.29 RUU I have then HTCDev it.
[HTC One X] sQeetz:
Just wanted to say thanks for the little push. I just got my faulty one replaced and the new one is now perfect. :) ...7 times is a charm (hope it's 8 for you)
[HTC One X] emperact:
I sent my 40 days old HT23 grey HOX for repair yesterday. Had a yellowish screen and a bit of light came out of the left corner on the phone. Don't know if I can expect a new device (but I hope so, then I can get a white), or that they will open the phone and repair it? :)
[HTC One X] rainyo:
HTC ONE X sent back AGAIN

So had my first HOX 3 weeks then it wouldnt operate the 3 buttons on the bottom without freezing and locking the screen

Replacement lasted 6 days then decided it wouldnt make or receive calls

Now awaiting another replacement

Am I unlucky or are these handsets crap? :mad:
[HTC One X] stevov:
got mine from the ayr store.same s/n etc.no issues so far.had 2 different s3's over the weekend. prefer the X.
[HTC One X] pratik_91:
Feel bad for you.. here in india..things work differently.. and i took advantage of it... here they issue a DOA note.. in 5mins after checking if the phone has fault.. and u can get the phone replaced anytime (within 7 days) after you have the DOA note...

I had replaced 2 of my one-x's after which i decided not to waste more time on this shyt...

I took the third phone..gave it to htc as it had battery charging problem just like urs.. i used to get "Cannot Charge the battery" error..they were issuing the DOA note but i told them i wont b able to collect the phone as il b out of homeland.. and they agreed to give me the DOA note when ever i come back..

Today i called up the store from where i picked up the one-x and asked him if i can take any other phone of upto same amount as the one-x and he said yes! :D...

This friday they get s3.. and im taking that.. getting out of HTC FOREVER!

I can feel what ur going thru.. :/

You must really have all the time in the world to keep wasting it on one-x again and again.. just let it go on ebay for 50 less.. get something else :rolleyes:
[HTC One X] Goku80:
Wished I could join you. But they fixed my one so they say. Will find out Friday when I get it. If it not perfect all hell will break loose. :D
[HTC One X] jonshipman:
Also would like to report that this One X runs a lot cooler. My old one MUST have had an overheating issue which probably overheated the LCD causing yellow spots.
[HTC One X] heavy16:
I'm happy for fou man !

i still search my perfect one me too.

I will buy my 8th One X !
[HTC One X] Shizophren:
I will send my 5th HOX tomorrow back to a german HTC service center. The first four I bought at Saturn - an german electronic discounter.

They only change directly in the first 14 days. No I have to send it to the service center to get an new/repaired one!

On the lower left side of the display, the display pops out of the case. When I press on it, it's settle a little bit in the case and then pops out again with a snapping sound. So like the glue let go on this spot.

My first devices had yellow spots, screen flex and this display problem mentioned aboce.
[HTC One X] Goku80:
I had the same issue with my one. Had to go 3 weeks without my phone and still waiting for it. Will let you know how it went.
[HTC One X] Shizophren:
Oh ****. Three weeks? That's too long. Hope I get my back as soon as possible. Right now I'm waiting for an email response from HTC. Wish you good luck, too bro!

Gesendet von meinem HTC One X
[HTC One X] Goku80:
Well i send my one directly to my phone carrier instead. Was worried about having my phone unlocked. But nothing mentioned so far about that and from the info they gave me over the phone they bought loads of parts to repair my phone and replace so i am getting a brand new phone build from scratch in few words..if that is the case i am more than happy.. it would be worth the wait i say
[HTC One X] Furma:
sent my white htc one x cause the volum up button didnt click (its pressed in the whole time) - also back button doesnt have the same illumination as the other two capacitive buttons (its weaker)

volume down worked perfectly, but volume up was too sensitive.. 2 days after buying the phone i returned it to my operator and today i will get a new white one x.
[HTC One X] Audioboxer:
Oh my god, I don't think I've been this angry in my life. HTC have sent me a repair bill this morning trying to charge me £169 for fixing the gap at the side of my phone.

How on earth they are trying to say this is my fault, lets find out.

edit: HTC Chat

Repair trying to pull a fly one here I'd guess...
[HTC One X] Goku80:
damn boy you are screwed..did you unlock the phone by any chance
[HTC One X] mrcgibb:
Posted mine back to Chitter Chatter today they promised a replament would be sent out , next day .

Reason is the intense Flickering on the whole display , had to be turned to lowest brightness to make the problem less visable.

TBH i asked for a refund and contract cancel but i was over my 7 days allowed , they said its not 7 working days as if it had been i would have been able to as we have had easter etc . not impressed so far.

I am without a phone for 2 days now anyway what ever happens , not happy at all :mad:
[HTC One X] eddyedwards007:
Ok got my replacement this morning,(doorstep exchange),fortunately for me no yellow issues with the new one,made up :)
[HTC One X] Htc_One_X:
Got my replacement handset today, feels more sturdy, screen is not as in your face, seems snappier, as for battery I'll do a few full cycles and then let y'all know.
[HTC One X] Audioboxer:
Affordable mobiles are collecting my phone tomorrow. I guess I should try my best to revert the phone to stock (it's been unlocked).

It's getting returned for screen flickering on dark/grey backgrounds and for a dodgy power button - It has to be pressed at the right hand side, pushing on left does nothing, if you push the middle it has to be quite hard so it registers essentially as a right push.

AM say they check the phone, so they better not try and say nothing is wrong and refuse to exchange.