yashsingh1/xdaforums huggingface dataset:
[HTC One X] aslan93:
1st - bought in Russia, the worst hox I've ever seen .. bad ass flickering, clicking sounds on keyboard and three keys, and the casing fell like it would fall apart any second. Sold it in UK

2nd - bought today in CW perfect phone ! Much much better built and no flicker.. screen more yellow/ saturated, better for me . Really amazing device until I notice a dead pixel right in the middle of the screen. Returned ! Tried out three other white phoned to find that they have dead pixels too, one black as well finally found my hero

3rd - black good build whiter screen but no flicker.. no yellow spots either very good so far
[HTC One X] yaleman:
Taking mine back today, Optus AU white handset, screen flickering. Corruption's only been seen once (in browser) but not after 1.2.9.x firmware update.
[HTC One X] randy_c:
About to buy this phone but change my mind after reading this thread. :)
[HTC One X] forumhookersdotcom:
Well I have a pretty one. Newer batches are good.
[HTC One X] dj_destruction:
Hi have you got your replacement from T-Mobile yet? I was ment to get mine last thursday but was told on thursday they were out of stock!

UPDATE: Just called T-Mobile and they have stock, just waiting on a return call to see if mines been sent n hopefully get a tracking number lol.

UPDATE 2: Aparently they have no new stock yet just been told over the phone, so still waiting lol.
[HTC One X] hamdir:
easy dude, i was the most upset, i went through two before finding the third perfect one

so best is to hand pick it in store check the guide here

[GUIDE] How To Test your One X for defects in store
[HTC One X] lawrence750:
why did you return it for software issues? ie graphical corruptions..
[HTC One X] Totòòò:
first hox ht24m 2 black dead pixels returning.
[HTC One X] shaw23:
Absolutely GUTTED!!!

Had a white HOX ht23 with ZERO issues, it was perfect until 4 days after buying it i dropped it and smashed the screen :( phone still worked perfectly with the shattered screen.

Sent it in for repair to policyadmin via phones 4 u who have informed me today that they cant repair it as they could not get the part within there 10 day policy and have dispatched a brand new HOX for me,

Sods law tells me that this one will have all the faults going lol ;)

Fingers crossed this new one is perfect cos i miss it so much. been back on my hd2 now for nearly 2 weeks.
[HTC One X] okini:
I returned my white HOX today and got a grey one. Returned because I had severe battery problems that just got worse all the time.
[HTC One X] Nitin985:
Said they can't reproduce the issue so going mi make sure they check properly
[HTC One X] WebghostDK:
This topic is basicly about software issues that have been fixed on the last 2 OTAs lol
[HTC One X] doud72:
only had to go trough 2

Got mine yesterday evening, actually got two .. the first one I powered on in shop and it had the ripple issue they swap with out too much fuss, the second one was good, feels much more sturdy too :)

Thanks hamdir
[HTC One X] hamdir:
glad it helped :)
[HTC One X] JimmyEatFood:
Ffs! I've been on holiday and noticed that the screen is coming away from the case on the right hand side, there has always been a gap but its getting larger and the screen appears raised.

I'm no longer covered in the 28 day period with the supplier, so ny only option is to send to HTC :(
[HTC One X] hamdir:
thats too bad, well if its perfectly rigid under it, it shouldnt be a problem

my second hox was slightly off but if you press it it was rigid no problem except the risk of dust getting in

my current HOX is rock solid and no heat or abuse is causing any gap or flex

but im wondering some physical abuse like falling or sitting on it while in pocket might pop it out
[HTC One X] JimmyEatFood:
It does attract dust but feels pretty stable but I'm tempted to apply a really small amount of super glue in the affected area just to be sure.
[HTC One X] Idavoll:
I feel your pain. I've had mine a few weeks and noticed a gap on the left. Now in the bottom left the phone makes creaking noises but thankfully it seems to stop after a while. I'm reluctat to return as HTC seem to be painfully slow and they would likely insist in repairing rather they giving me a new one. :(
[HTC One X] holygeesus:
Returned an HT23 to Amazon and received an HT241 back and it might as well be a different phone. Far more solidly built, screen feels more responsive, perfectly uniform with a perfect white screen without issue - no dead pixels whatsoever.

The LED seems brighter and the phone even seems louder - it's the perfect specimen - fell very lucky! Time to start enjoying the phone.
[HTC One X] dalecook:
Returned my first One X last week, was a pre-order from Dial a Phone.

Had occasional screen flicker when brightness was low, noticed it playing Robo Defense and charging. Also had a small pale yellow patch at lower left corner. First problem one was getting worse over time, second problem was getting better, but I chose to act within the first month instead of ignoring it all.

Was given a pre-paid first class DAP postage bag, used it as instructed, am awaiting hearing form them about a replacement, it's not been a week yet. Fingers' crossed.

Nuisance to have to go get another SIM and be on pay as you go with a new number while this goes on, but at least the old 3GS still works like a charm.
[HTC One X] fridaycider:
SH24KW

sh24kw received from phones4u ,no gaps round scrreen ,no creaking, battery good, not getting hot,no yellow spots or dead pixels..but have got screen flex on left hand side of screen under slightest touch..:(
[HTC One X] Goku80:
You will be able to download for free because they are yours and will be stored on your account mate. Fingers crossed for you. My new replacement looks good for me. Hope the same for you.
[HTC One X] voigty:
Have you tried a factory reset? I would go for a replacement although most issues sound firmware based, no one should be getting repaired mobiles they should be getting new replacment mobiles.
[HTC One X] eddyedwards007:
I got mine online with o2 on contract last Tuesday, only issue for me is obvious yellow spots on screen that haven't faded over time, o2 are doing a doorstep exchange tomorrow so I hope this new one doesn't have any issues.
[HTC One X] PsiAdster:
Sent mine back last Thursday (Amazon.) Had a dodgy power button and a yellow tint across the bottom of the screen.
[HTC One X] :
Hopefully Amazon will give me a working phone, or else I'm wanting my money back!
[HTC One X] Htc_One_X:
Funny I come across this page, had some issues with battery life and yellow 'smudges' around the edge of the screen so I went back to phones 4 you, they issued me with an authorisation code for a direct replacement. Went into local store, went through with exchange and when it came to scanning new handsets imie in, it kept failing.... Seems the box's they have have 1 less digit for the imie... He's ordering one in from another store for me to collect tomorrow. The phone otherwise is FANTASTIC! Sort it please HTC, software also needs sorting any news on updates?
[HTC One X] MarylandCookie:
Im having mine exchanged on the doorstop tomorrow also by DPD.

My handset has screen corruption under touch pressure but everything else is spot on. Shame really. :(
[HTC One X] Nos0x:
Just waiting for the SAE from dialaphone. Will be sending mine back for the following:-

-excess plastic sticking up from the side of the screen that I keep catching my finger on

-temperamental power button that doesn't have any tactile feedback and doesn't always register a key press

-creaking when pressure applied to the top right of the screen. When just using the screen it's not too bad but creaks a lot when pressed against your ear during a phone call
[HTC One X] msmit4:
Returned 2nd OneX

Will return my 2nd One X tomorrow morning. Issue with the 1st one was flickering screen, the second one's GPS sensor is not responding.

Contacted HTC, told me to contact the vendor, PDAShop in this case. Contacted them, I can swap the unit tomorrow morning in their store in Rotterdam. Great service...

Starting to doubt if the One X is the One for me...
[HTC One X] hogreb:
returned my first because it had a non functional speaker...still waiting for my 2nd (the wait is agonizinggggg)
[HTC One X] lawrence750:
God I'm dreading whether it's now actually worth swapping mine, I just know it's my luck to get one that's worse than this one (screen flickering)
[HTC One X] stjs:
Returned my first one x due to a problem with the digitizer The top 1 inch of the phone would not register any touch. My second one x seems not to have any problems yet. Its been 4 days and all is good. But I am not using it as my daily driver until there's an update. I hope HTC will get a update out soon. I really like the phone.
[HTC One X] wayne56:
Returned due to same reason as you, however an inch dead zone on the 3rd quarter down from the top (where the top line of keyboard buttons are and all pop-up options)

Got another one now, flickering screen as reported by most others, however did not notice until i turned the brightness up from auto adjust. Also have a dead pixel on the screen which i have just noticed. Has anyone got any recommendations on what to do about this? I recieved the phone on the release date, so is that too late to take it back to the shop (Vodafone) (again)?

Thanks
[HTC One X] SORF:
Returned for a refund.

Reasons:

1. Unpredictable, but mostly very short battery life.

2. Screen flickers at lower brightness levels.

3. Ringtones and alert sounds keep defaulting to "null" and I miss calls, appointments and texts.

4. Calendar invites open in Dropbox rather than calendar.

5. Lock screen notifications in Sense tend to batch with only the one on top showing.

6. Front facing speaker volume too low and difficult to centre on my ear to get the best volume out of it. Can't see with my ear sadly!

7. Very slippery sides. I almost dropped the handset a few times.

Small niggles, maybe, but stopped me from living with the One X.
[HTC One X] Arthur Hucksake:
Sent my grey taiwan back on Friday. The left side of the screen was coming loose, could see it flexing with presses. Right side was fine. That and the battery life was woeful.

I've requested to try a white one next, not like that would make much difference though.

Got to say, the build quality on these is pretty poor for a flagship device.
[HTC One X] PurpleRob:
I have also got a dead pixel in the top left hand corner of the screen.

I have tried several pixel fixing apps to no avail (knew it was a long shot).

I am in the process of returning it back to Handtec for a relacement, but they seem to be dragging their heals
[HTC One X] sZebi:
replacement

Returned my HTC One X because of this issues:

- Yellow spots on the upper side of the display

- When I tried to charge up the battery the phone started to heat up, the screen didn't sense the scroll, just a tap where I firstly touch it

Tomorrow - if all goes well - I got the second. I hope it will work just fine. If not I will send it back again, again, again...(but I don't want to) :mad:
[HTC One X] HTC-Gunge:
Sent mine back to chitter chatter yesterday they should get it today by 1pm.

Number 1 issue was a small mark under the glass / on the screen which could be seen on dark backgrounds. (don't think its a yellow spot as others have described)

Other issues, small imperfection (looks like a hairline crack but fairly sure it wasn't a crack) on the back of the device, device got very hot very quickly playing games, power button seemed like it was sticking.

Asked for a replacement or a refund they should call me today. I'm thinking of going for a refund and then I can either purchase one in store (just incase I need to take it back again will make the process much quicker) or wait off till I see the SG3 announcement on May 3rd and then decide between the two.
[HTC One X] leaston:
I've just posted mine back to buymobilephones.net in Derbyshire for a replacement due to dust getting trapped under the screen. They said they'd post a replacement out next day delivery when mine arrived with them. So, I should get a new on on Thursday.

Fingers crossed!
[HTC One X] Sebianoti:
Went to the store where I bought it and got it replaced in 5 mins. Reason? Crap battery + overheating issues, New device is so much better
[HTC One X] Rahulg247:
First one had very bad screen flex where the screen seemed to be coming apart from the rest of the phone as well as stuck/dead pixels and camera not centred on the lens.

Second one has 1 dead and 1 stuck pixel as well as screen flex. Still just within the 28 day return period and debating whether or not to send it back for another replacement. HT23Z serial
[HTC One X] dlau77:
Just picked up my *brand new* HOX... shame it's a H23 model. The sides of the screen don't appear to be as strong as my first one, and when in camera mode, there is a constant ripple-like effect.... debating whether I should bare with it, or send it back in?

Was really hoping for a H24 as they seem to have less manufacturing issues, but hey ho.
[HTC One X] smilja:
any idea when will new serie bach fly in?
[HTC One X] Atrixx:
I'm on my third HOX.

1st. Scratch on the LCD & Reception & Battery issues.

2nd. Screen flex issue.

3rd. Screen hasn't been glued down at all on the lower half. I can literally peel the glass off if i wanted to.

I'm currently talking to the Manager from Mobicity about what I'm going to do.

This is ridiculous that I'm heading into my forth HOX with no avail and just costing me more for postage.
[HTC One X] Jummy:
returned mine as well

Both HT23KW models and both have screen flickering issues. I'm going to speak with HTC support again but apparently I'm the only one in Denmark whose one x has screen issues. I really hope it's just software/drivers. Otherwise I'm liking the phone
[HTC One X] dalecook:
Second phone... seems good

Replacement phone arrived today, is new not a refurb, a HT243W. Only had a quick check over for now but screen looks clear, is well attached, GPS seems to work. Touch wood it stays this good. So far, props to Dial a Phone.

Best wishes for fellow One X owners that they all get good hardware and get on with enjoying it.
[HTC One X] dj_destruction:
Just recieved my third HOX and would you believe it it also has screen flex, only just swapped it for my second one i recieved yesterday. First was a (HT23) with screen flex and yellow screen blobs, 2nd that i recieved yesterday had worse screen flex then the first (HT24), and the third that ive recieved today also has bad screen flex (HT24). Just spoke to T-Mobile and i can change it out for a completely different phone now which i must say im going to do as this has been a headache from day dot and im now on a 24 month contract and would like a phone that works and is fault free...
[HTC One X] hamdir:
yea im afraid the One X right now is an instore hand picking product and orders to home are not a safe ride

sorry for your trouble, can't you pick it yourself?
[HTC One X] dj_destruction:
I cant as I did the upgrade with retentions over the phone and just picked the handset up from the store, and when i started to see the issues with the first handset it was 15 days after i got it! t-mobs return and exchange policy is 7 days, had to fight my case with customer care which went nowhere fast lol. eventually sent a complaint email to customer relations/complaints and its been handled over the phone since then. I must say they have been very helpful and sorted things quick hence 2 replacements in 2 days, they contacted htc direct and got told by htc that screen flicker is a software isssue and they are aware of it! Im sure screen flicker is a software issue but SCREEN FLEX most certainly isn't LMFAO. Any way got a different Brand phone on order when it comes back into stock. :D Hope you guys with faulty phones get sorted out, and I hope you have fun with the HOX, I for one am out for now might get one a few months down the line. GOOD LUCK ALL :D
[HTC One X] hamdir:
awesome spirit bro, good luck with ur next phone
[HTC One X] Goku80:
stay clear of HTC if i was you mate. as much as i love this phone it will be the last ever one i will get from HTC. Nothing but problems from day one. Plus if you are a person who loves flashing custom kernels and roms then this one is deffo not the one and would jump on the s3 or wait for the new nexus...this bad boy has potential but the way HTC is acting give it a miss..I for one wished i did but now i am stuck with a phone that creaks and has a gap on the left hand side...and my carrier will not replace it they will only repair it..same with HTC...so waste of ****ing time
[HTC One X] hamdir:
thats your only problem creak and gap, 90% of devices creak....

relax the phone is amazing in every day its not like you have a loose screen or some big problem

my third is rigid as rock and fit on all sides, no light bleed on any side, but still there is the occasional creak ITS NOT PROBLEM, you get a device for its functions your are not being a piece of solid metal, any device with plastics will creak

i had hot pixels, bad coating and 2 times totally loose screen and i still didnt give up on the phone and got lucky with my third

in fact im considering buying a second one for my wife, all i have to do is pick it myself instore

and most importantly you don't condem a brand on account of one mess up, all brands mess up, i've had all HTC phones and converted everyone around me for past few years and this is the first time ever i face QC issues
[HTC One X] aslan93:
To be honest Samsung phones are all plastic and don't creak at all. HTC one x looks like its amazing build but actually it isn't that good. I'm on my third too. All good but occasionally creaks and clicks when I use haptic feedback for too long like typing.. so I turned it off. It's still not as bad as my first one. Oh yeah this one has a stuck pixel right at the top which is covered by the status bars signal.. I think I think I can live with that but on my nexus or sgs2 I haven't had a single issue like this and don't even get me started on the iphones... HTCs build quality has always been crap it's a shame though cause one x is the best phone I've ever seen and for me beats the galaxy s 3 because of the better screen which we spend all the time looking at. Seriously after one x I can't even look at any other phones screen
[HTC One X] Goku80:
i know you had issues with your handsets. but to say that all handsets have creaks there i find you are wrong. had 6 iphone 4's. few sold on and few kept for me and my girlfriend. not one of them had any creak issues. same with my galaxy s2. plastic yes but overall the quality of the handset and body was perfect. so again no creaking and this not should happen on a flagship handset. also why on earth they do not go down the Samsung way and be more open about their handsets. i mean after all we are android and should not android be open and let the customer customize the phone the way he wants. Sammy does that..and i mean unlock bootloaders and more easier to root and flash things...if you do not have s-off for one x then you are basically ****ed and have to do things the back way. now do not get me wrong i love my one x i find it a breath of fresh air..but from what i was use to and what i have to put up with and not knowing if i by updating with the latest rom i am uptodate or not kinda sucks due to this s-off malarkey. with the s2 you knew if you updated to a rom which was based on 4.0.4 ICS you knew you had everythnig from the latest kernel to modem. with the one x due to the S-OFF i really do not have a clue if am half updated or not. so i think i have every right to push people away from HTC and send them to the S3. My friends asked me about the One X and i said wait for the S3 or Nexus as this is not what i expected. simple as

Plastic yes..but durability and quality of builds and i mean the way they put a phone and body together is more superior to what i have encountered with the one x. if you was to drop the one x and drop the s2 i am more confident the s2 will hold on more due to the way it has been build...now i will say this again..one x is gorgeous and beautiful phone and i love sense..but being the hardcore flasher and love to tweak with my phone, this is one phone that does not do it for me since it is so freaking damn a marathon to do
[HTC One X] Totòòò:
A serious company that wants to gain higher market share sends you a replacement phine right away instead of saying bring it in for a repair wait couple of weeks and we will bring it back to you with even more problems that it had before. Apple iphone is boring as f but their service is exceptional. Htc is lucky that ppl like sense but you cant ship 700$ device with so many problems and expect to increase you Q1 Q2 Q3 profits!
[HTC One X] hamdir:
my HD2, Desie HD and Sensation were built like a tank, same for Sensation XL and Diamond and Old Desire, only the desire and sensation XL had creaks but so what

they all fell so many times that i lost the count and continued unscratshed

i doubt the One X is assurvivable, but yes I still don't condem HTC, their build quality is known to be rock solid

Samsung yesterday i was playing with my friend galaxy tab 7 and oh my god the screen is a joke, the build is a joke and the finishing around the head phones jack is a mess, coming from the One X i seriously could not stand holding the device

i seriously don't get you people

i would still take my first rerutned One X with slight softness to the screen on the left over any of the cheapness Samsung build

im pissed at HTC for their QC issues with the One X but seriously you want me to forget the endless amount of devices i bought from them and were the pride of durability

as for S-off its always a hack and never supported by the device maker! so we just wait for the bloody hack
[HTC One X] Nitin985:
Chittar chatter said that the problems, screen flex and back light bleeding are all normal and part of the design. Very annoyed and they have already sent the phone back. Going to really make a show of them when I get my one x back
[HTC One X] hamdir:
screen flex or ripple?

ripple is normal if its not happening crazy

flex that is the screen being loose is NOT NORMAL and a defect

light bleeding depends how bad but yes no one would acknowledge it as a problem if the screen is fit
[HTC One X] Nitin985:
Flex

Are you saying they were right to say no to a replacement. They even said it was Part of the design
[HTC One X] hamdir:
no the screen loose being is a freakin defect and desrve having the phone thrown in their face for it

the flex is the gorilla glass not glued lol you buy used phones in a better state!
[HTC One X] proudy99:
got my third ht24tw this week and this one has dust under the screen and the ripple effect.

The build quality is not good at all
[HTC One X] SageKing:
hi everybody,

i have just one question. How long i have normally to wait until i get my device back from htc?

Today it´s 3 weeks and i´m really sick of waiting! I had a HT23W with the screen flicker and the screen loose issue.
[HTC One X] JadeSimon:
Got my 3rd handset today. Thanks to MediaMarkt and their excellent customer service, they replace instantly :)

First(Black HT24K)- Died

Second(black SH24K)-Dead pixels

Third(white HT24S)-Looks fine so far :)
[HTC One X] Nitin985:
I'm going to call the wank ers when I get my one x back. The call centre is fine but the service is ****. I would send it to HTC but worried that they won't end up fixing it
[HTC One X] Nitin985:
Now the postage company do sent deliver on weekends but on Monday. All this because the ****ty company don't know what a fault is
[HTC One X] Goku80:
well i finally could not handle it no more. knowing that one i have a gap on the left hand side of the phone, two that it creaks, three now that power button the left hand side sticks more up than the right one and four that the phone rattles it starting to piss me off. so i am giving in and will send it for repairs...my question to you guys though who would you send it to? i have it unlocked through HTC dev. do i send it to HTC or my network carrier? i have restored back to the original rom that came with the phone