yashsingh1/xdaforums huggingface dataset:
[HTC One X] BarryH_GEG:
Finally, something consistent. That's exactly what designgears said would happen and mirrors the way his device was behaving. So hopefully his assumption that it's the drivers is correct. If one of our devs can figure it out than I'm sure engineers at Nvidia and HTC can too. Hopefully the silence we're hearing is them feverishly working on a fix.

---------- Post added at 04:41 PM ---------- Previous post was at 04:12 PM ----------

Please don't misunderstand; I'm not trying to inflict my opinion or expectations on anyone. But I go through a lot of devices, six over the past twelve months. I've seen every issue you've listed (alone or in combination) discussed in some form on each device’s forum. And those devices were manufactured by Samsung, HTC, Motorola, Asus, and LG. Two of them are the subject of class action lawsuits in the U.S. because of underperformance and defects.

I had literally one of the first i9100's released in the UK last year so was on the forum from day one. I can't tell you how many "I paid (insert enormous amount here) for this device and for that I'm entitled to perfection" and “I’m through with Samsung” posts there were talking about the display, general flakiness, and QC issues. Things like huge variances in color temperature, the screen not meeting the bezel allowing light to bleed through, excess heat to the point the phone shut down, physically defective cameras, wonky wireless, USB ports being pushed up inside of the phone, finger prints on the inside of the display, etc. Everything went away except there are display variations to this day. And the SGS2 family is the most successful non-Apple phone of all time.

It sucks that no one seems to be able to get a device right at launch anymore and that we're all the last step in the testing process. But HTC and the One X don't strike me as unique in any way this early in the launch. The exception being the graphics issues which are so blatantly visible to a group of really enthusiastic early adopters who are now extremely frustrated. I’ll wager anything of your choice that the SGS3 forum’s front page looks similar to ours when the phone launches. The XL forum’s been quiet because only Canada’s received it. Go look at it now. By May 12 (it launches in mass quantities on AT&T the 5th) it’ll be a mess before dying down in a couple of weeks (hopefully, like ours).
[HTC One X] jonstatt:
There is a lot of luck when running AnTuTu. I have had anything from 10500 to 11450. I have never reached the near 12000 numbers that some have quoted though, but I think I am in the more "normal " category. I am not sure what could cause variance other than background processes. The clock speed of the CPU is fixed (until the battery is below 15%), so unless it is overheating and throttling during the test, it really cannot be responsible for the variance. However, almost everyone gets the same 2D/3D scores and it is in fact the CPU score that varies the most. This would indicate possible throttling of the CPU while the test is running. A way to validate this is to run AnTuTu when the phone is cold, then run it a few more times and see if the value keeps dropping.
[HTC One X] pewpewbangbang:
are US users able to get replacements from HTC? and does it matter if I have flashed custom ROMs etc....

First time with an HTC device, have had all the Galaxy series lately
[HTC One X] Eggcake:
I wouldn't care if my phone starts to flicker, if HTC can promise me that they can fix it in the next 2-3 months with a software update. If it's hardware related, then they should stop selling this phone immediately. This worries me a bit.
[HTC One X] DazNoonan:
Sorry just to clarify does this statement mean you are saying it should be able to be fixed via an OTA as its a software issue or are you actual saying its a hardware/component issue so exchanging or repairing the device would be the way forward? I got confused when you said the driver was correct as that made me think it's now down to hardware... Hopefully you can clarify :)

Thanks for your information. Oh and I did a tests again this morning and got:

Without Flicker (device just turned on battery 100%)

293 on 2D

1243 on 3D

11913 in Total

With Flicker (device on for 2 hours on battery 88%)

294 on 2D

1241 on 3D

11088 in Total

Hopefully that info helps some more. Let me know if there is any more tests you want running in other software etc... Seems consistent with flicker and without.
[HTC One X] Eggcake:
I think the score differences are neglible...
[HTC One X] hamdir:
guys i opened at least 10 HTC One X so far! of different batches

and i can tell you this

some are flickering worse than others out of box, some very obvious with low brightness plus snow image, some have a slight flicker, i'm not sure you can find completely no flicker

i think flicker is a sign of the health of the AP33 you are receiving, like we all know chipsets have different qualities and clock different based on yields this is why some chips OC a lot better than others, usually that is, however its crystal clear Nv is using T3 at its max thermals with not much room for error in fact they keep OCing the damn thing, here is the document leaked yest

so today i had better luck and i got to hand pick my One X, newer HT243 batch, i think i saw at least a fraction amount of flicker in both of them, one worse than the other, my cousin's perfect hox is also have a tiny bit of flicker, but the one that pissed the hell out of me yesterday had a horrible obvious flicker

testing always at low brightness + snow/sun image

when i bought the new HOX today i took it as a sign of the T3 out of box health, ill be monitoring the situation and updating about my new device
[HTC One X] DazNoonan:
Agreed. Those with flicker and without are scoring very similar which I guess would mean the hardware in them all is the same/similar. Therefore meaning its not a hardware issue but more a software issue in relation to how the hardware is controlled.

That is what I am assuming but I am no expert at all.
[HTC One X] oxfordmark:
stupid me forgot my box/receipt. Going tomorrow
[HTC One X] DazNoonan:
I would 100% agree there are different variant levels of how extreme the flicker is.

My second devices flicker was ridiculously extreme, it was always there and noticeable in lots of areas of the phone and especially on the grey, it rarely disappeared either.

My current third device does suffer from flicker also but its not extreme at all, its only slightly noticeable in the image and when going to the brightness setting oh and also on the multitasking. This flicker is a lot lighter than the previous phone and doesn't seem as extreme at all. I can't really notice it in some areas I could with the device before this and to be honest this flicker is something that you could possibly live with. I mean it's that light on this device I sometimes have to look twice and question myself that I'm really seeing it.

It's not ideal to have any flicker at all but I would much prefer to have the flicker I do on this device than the one before it. I just hope the information we are providing now and the tests we are taking will help identify if its a hardware or software issue that needs to be resolved. At the moment I am leaning towards keeping this third device as other than this flicker the rest of the phone really is perfect and I do absolutely love it.
[HTC One X] oxfordmark:
Be good to know model numbers, example, my one and only is a HT23 ending 13554

What ones have you had?
[HTC One X] turbox:
Waiting for my htc to be repaired by htc since 1 week... so long.
[HTC One X] culac:
Do people think that the flicker worsens over time? I picked up my 3rd device a week ago and so far haven't had flicker. I'm just staring at it now though and thinking I can detect a tiny hint of it.

If it's a problem that degrades over time then it's definitely hardware I guess?
[HTC One X] DazNoonan:
I have read reports that it gets worse over time, just the same as I have read reports that its disappeared after the OTA. Some people even stated they didn't have it until the OTA happened. So very inconsistent to say the least...

Also it getting worse over time wouldnt have to suggest hardware, lets not forget the software is also very complex and it controls and determines what the hardware is doing. It only takes a bug in this to controls something in the wrong way but report its doing it correctly to confuse things and make things perform incorrectly and worse.

It's all so very complex, and so many things point towards both software and hardware that nobody has the answer as to which it is. There are very good arguments both for and against it being either of those. This is why we are pushing HTC for a much needed statement.

It's all just speculation at the moment.
[HTC One X] plunderclat:
I'm on my 7th, this one seems ok, but every time I exchanged , my28 days were renewed . All companies operate differently.
[HTC One X] HaTeC:
My phone just overheated like crazy, probably because i was browsing the net in a very low coverage area so the transmitter works extra hard.

After it got hot the flicker became much worse.

I have been a sold a defect product and all HTC tells me is send it in for repair when i ask to DOA it. Because my DOA period is over and the problem started like 1 day before the DOA period.

How convenient for HTC....

This is such a flop.

I would say: "last HTC phone i ever buy" but that won't make a change or matter to anyone.

Instead i will do everything i can in the future to prevent people from buying HTC products.

People in general really trust my word since i am the "tech guy", they will take my word when i say don't touch HTC.

I told this to HTC customer service, not as a threat but as a response to them not caring for me as a consumer and they didn't care about it either.

Of course it was a low-tier support representative that just wants to finish the day and go home, but still...

HTC always had flimsy build quality but in recent years it got better and i decided to go with this flag ship phone that is supposed to battle SGS3 because i really didn't like the SG2 GUI and the ICS4 update was a disaster with 15 bugs and problems that ruined the whole phone for me.

Good luck HTC. We will see where your stock lands in a couple of years.

There is no way on earth no one in QA didn't pick this problem up that is affecting so many people.

They do everything to sell you a phone but then when you need a replacement you need to run around, waste time, spend money, be left without a phone , get your phone back with more problems than it was sent in with and etc.

This wouldn't be acceptable in any branch beside the consumer electronics branch which ****s upon costumers because the masses of blind sheep can't even notice their phone looks like a strobe light and call it in and complain.

Pathetic.
[HTC One X] hamdir:
i hear you mate, we are beta testing this thing basically

don't blame it all on HTC though include Nvidia with it for selling and marketing a ship at its max thermals, all they have to do is run it at lesser clocks and it will be all good

but they have to go agressive to put 1.5ghz on the label, at least Samsung wasn't afraid to label their new quad processor 1.4ghz

this is what happens when engineers follow marketers
[HTC One X] turbox:
Totaly agree with you. I'm the techguy too at job, family, friend and it's sure that I'll not tell to buy a htc now.
[HTC One X] hamdir:
how bad does the flicker gets?

i previously reported all the ones i tried had no flicker, but i was really looking for the proper kind of flicker, so now i doubt, i think they all have it in some degree

my question is how bad does it get? if this only obvious on very low brightness than its not a big deal does it get really flickery?

the one i returned reached up to 53 degree of heat on glowball it never flickered in a way that i noticed, but i never tried to check for it constantly at low brightness, it even had an over heat blinking twice and for over a week of use i never saw flicker
[HTC One X] HaTeC:
It gets very bad.

You know that feel when you sit in an office room with a faulty flourocent light starter and the light flickers but you noticed it actually by the walls around you strobing gently in a high frequncy, or mabye the paper you were writing on?

That's how bad it gets.

the phone is getting worse by the day and i don't think i can use it anymore, HTC won't replace it and i feel like ****.
[HTC One X] hamdir:
why wouldn't replace it? what your describing is an obvious problem, let them repair it for you all your care but its your right to demand some action from them

did you try a factory reset?

we still don't know for sure mate, my last HOX over heated like mad on wifi until it blinked the warning LEDs and it never flickered

im not planning to use mine on the 1.26 firmware, i'm RUU updating it to 1.28 as soon as its charged

lets follow this mess until the end
[HTC One X] HaTeC:
My phone was perfect untill the 1.28 update.

That's why i have still hope this is a SW problem.

It's either a coinsidence that the flicker started after the update or it's because of the update.

We will have to wait and see.

I wanted a new phone and not "repair service" because of how they treat phones at the service place + the fact they don't know what to fix this yet so they will just replace everything and hopefully i won't have a half ass - half broken phone that will start flicker after 10 days from when it's back in my hands.

I swear, the smalest scratch or looseness in the phone and i will send it back 100 times.

I am still waiting to see the official HTC UK response in the other thread.

I might get this phone DOA if they say we deserve it.

I really don't know what to expect.

Whatever HTC UK decides has to apply all over the EU right?
[HTC One X] rayzha:
Just sent my phone for replacement ealier because of the flickering screen... now i have to wait for 4 days at least to get my replacement because the shop where i buy want to send it first tu the distributor for exchange.... i hope that my replacement phone have no problem... damn,this is ONE phone that i not satisfied buying...
[HTC One X] optiknerv:
Update 2 New it was too good to be true. My device still does not have any flicker but has another fault instead. Its difficult to describe so I made a short video

HERE IS THE VIDEO ON YOUTUBE

Another return envelope is on it way to me.... but at least they are refunding me a months line rental for my inconvenience.
[HTC One X] hamdir:
:mad: what the hell

how come you have the spinning animation are you on a custom ROM?
[HTC One X] HaTeC:
This is completely unacceptable!!!!!

They need to take any HTC ONE X owner's phone that demands it and refund us.

This is BS.
[HTC One X] vegetaleb:
They added a new power button under screen :eek:

Looks like the screen connection is defect
[HTC One X] hamdir:
well this is the kind of defect i don't really be surprised, this is the true possible defect you get your warranty for

not the obvious glaring type :)
[HTC One X] Gospelfrances:
i bought mine on ebay, and i it have the backlight flickering problem. I already contacted the seller and he knows about the problem, he told me that it was a well know issue and that htc is working on an update, then he said he will replace my phone even after the 14 days return policy passed, in case the update does not fix it, then i told him that i prefer a replacement and he told me to send it back so he can check it and see if he can fix it. however I told him i dont want him opening the phone and that i want a replacement or my money back, now he does not respond the messages, what should i do? do i have to contact ebay or paypal? this is my first android phone and im very disappointed :mad:
[HTC One X] lawrence750:
did you pay via paypal? if so , open a case through the ebay website i think, and you can choose for replacement or refund, if you choose refund, and paypal rule in your favour, which they probably will, then paypal will refund you the money without his choice whatsoever.
[HTC One X] Gospelfrances:
thanks thats what im going to do
[HTC One X] janne303:
Same answer from me as from another thread : Maybe if someone contacts for example engadget.com and all other big tech pages HTC will take us seriously?

Skickat från min GT-I9100 via Tapatalk 2
[HTC One X] BarryH_GEG:
Did your read designgears comments? He's a developer. The 2D scores deviate by up to 50%. When someone with a low score reboots and runs the test again their scrore returns to normal which is mid-200's. He believes it's the graphics drivers. And I do to because if it was h/w rebooting wouldn't affect every phone equally.
[HTC One X] oxfordmark:
I have made a decision...

I am not going to exchange my phone. It seems i have a 99% chance of getting a phone with the same or even worse issues.

Lets see what the statement from the HTC CS manager says.
[HTC One X] d33f:
I've contacted them today so let's wait and see.
[HTC One X] DazNoonan:
That's for that information, I did miss his post but I did ask you a question regarding software/hardware a few pages back now though so you maybe didn't see it.

I believe it was software from the start and it sounds like you agree as do the developers. Now you have explained that too it would make more sense it being software causing it to happen, as I never thought about it simply really; always tried to read to much in to it. This also explains why some people had it on 1.26 but not when they upgraded to 1.28; why some didn't have it on 1.26 and did when they upgraded to 1.28 etc... etc...

This is what I am thinking at the moment. 3 devices in; do I really want to change for a 4th to have a (as you said) 99% chance of getting another with the same problem or worse still get one that has many other problems that people have posted.

Today is my last day for an exchange so I am hoping also the statement comes out and does give us a bit more confirmed info.
[HTC One X] BarryH_GEG:
This is sound thinking. If it is s/w, and we already know the problem's random, multiple exchanges are just going to lead to more frustration. If you don't want to take a chance waiting for an official fix or response from HTC, return the phone while you can. Then either buy it again when this and any other issues get resolved. Or carry through with your threats and buy another brand of phone. If history repeats itself a percentage of you will "never buy another HTC product again." When the SGS3 comes out a percentage of them "will never buy another Samsung product again." So it all evens out in the end. :)
[HTC One X] optiknerv:
Ye. I am on LeeDroid 4.00. This is 100% not a software issue!! :(:mad:
[HTC One X] DazNoonan:
Yes your problem is definitely hardware and you need to get that exchanged ASAP... This screen flickering one could be either though.
[HTC One X] holygeesus:
I don't think it is accurate to say they *all* have flicker to some degree. With auto-brightness on I do have flicker. It's almost as if the unit is too fussy with changing the brightness of the display.

Turning the auto-brightness off and setting my unit to about 60% brightness cures the flicker completely - there is none. I'm VERY picky and the image is rock steady.

I DO have a small white speck of dust under the glass though that I noticed earlier. It's near the top and doesn't impact on the display (it's just above the notifications bar) but I'm not swapping it out as it's barely noticeable and I don't want a phone that's worse!
[HTC One X] BarryH_GEG:
Hamdir made a couple of comments about Teg3 yields and the chips in the One X being marketed at 1.5MHz which is the high end of their performance envelope. I agree with his logic that there's probably an underlying h/w component to the problem caused by some variation in individual Teg3 chips. But the same thing existed in the Prime and that was able to be normalized with s/w. And the issues the Prime had were less random, affected more devices, and were more serious. Think about this, I knew about the problems with the Prime and bought the One X anyway. I did so knowing there could be some early issues (while hoping there wouldn’t be) but having confidence they’d be resolved. I did so because I have faith in HTC and, for me, the features, design, and display of the One X were perfect for me. For now, the latter still holds true (for me).

Regardless, if s/w doesn't correct the issues on all phones I can't imagine HTC playing hard ball and leaving their early adopters with defective phones. I've said it before, but they're probably as appalled this is happening as we are and were likely caught off guard. With the One X(s) being their hero device to go up against the SGS3 for the remainder of 2012 they'd be insane not to bend over backwards to try and make this right. That is if they intend to stay a premium handset manufacturer.
[HTC One X] optiknerv:
Ye I am returning it but this is done via post so I need to wait for return envelope to arrive. I've had flicker and i've had this screen problem...... I wonder what I will have with my third device.........:rolleyes::confused:
[HTC One X] BarryH_GEG:
They don't. I've had mine for two weeks today and it's never flickered and I've done everything to it that was posted in threads or shown in video. The total randomness is what makes this such a difficult problem to try and identify. So far, after 65 pages, the only thing that's consistent is that some phones score poorly on the 2D AnTuTu graphics test and then score normally after their rebooted. If it were 100% h/w that wouldn't be the case.
[HTC One X] DazNoonan:
Very strange... I just had HTC call me asking for more information on this issue. I gave him the information and he stated they are looking into this as their number 1 priority and as a matter of urgency. He said HTC do not know if its hardware or software related at this stage. He did appear to know his stuff too! He also went on to state that if an exchange is possible then he would recommend taking it rather than waiting for more information.
[HTC One X] oxfordmark:
What model is it. And what numbers?

Mines a ht23 starting with a 1
[HTC One X] oxfordmark:
If that's the case I will change my mind about not returning it for an exchange.

The T-Mobile store in oxford called the HTC manager for T-Mobile asking him what's going on. They are expecting me in tomorrow with my receipt to exchange it. Also mentioned about changing the handset for a different. Galaxy s 3 where are you
[HTC One X] DazNoonan:
Same here, I have in fact just called Vodafone and arranged for an exchange on to my 4th handset. If that is what HTC are saying, and I've not heard it from a real person then we might as well follow that through whilst we wait for more information.

I did ask him twice saying are you sure thats best and that I should not wait for a statement etc... he confirmed both times to take the exchange if its possible and if its not possible to wait for more information.
[HTC One X] hamdir:
patience, the SGS3 will most likely shock you all the same on launch

nothing new here, its our fault we didn't wait to pass the launch mess
[HTC One X] oxfordmark:
The flickering is showing on the main default wallpaper now. It's getting worse
[HTC One X] lawrence750:
totally agree, you'd only experience a different range of problems with the sgs3.

however much in house testing is performed on software or hardware or both, it is guaranteed that the customers will find a lot more once released. its a fact of life.

---------- Post added at 05:10 PM ---------- Previous post was at 05:09 PM ----------

thats what it does on all the devices that flicker, gradually gets worse