yashsingh1/xdaforums huggingface dataset:
[HTC One X] DazNoonan:
I would argue the fact on having to return it to HTC. Vodafone did try and pull that card with me to be honest, but I reminded them that you have 7 days to exchange the item and there is no limit to how many times this can be done. Do the same with T-Mobile if you do have another issue (I hope you don't though).
[HTC One X] batuboy:
Flickering fix

I had the same flickering problem on my htc one x black. I thought it was a software problem because the screen wasnt flickering at some apps. I changed my background and the problem was solved. My screen doesnt flicker anymore, I think it was caused due the standard background of the phone.

:D
[HTC One X] JimmyEatFood:
We only get a 28 day warranty???!
[HTC One X] dr9722:
You also get 1yr with HTC
[HTC One X] mertzi:
I changed my mind, did a DOA with Three as I also feel I don't dare to wait for an OTA as it's only 14 days for DOA. Reading the poll in the general forum there's about 25% with defects. That's really pathetic. It's like they haven't even bothered with quality control.
[HTC One X] ardsar:
HTC gives 2 year warranty.
[HTC One X] darken_rahl:
I also see the flickering. now i am starting to focus on it and it gets very annoying.

To me it is most noticeble in the grey area of the Battery-graph. Also very noticeble when you go to screen setting and open the backlight settings. Put it on max, than my screen around the box (again grey in color) starts to flicker.

Did a restart already. Really wondering if it is hardware or software and especially if all phones have it. If not I will change my phone this weekend...
[HTC One X] JimmyEatFood:
It's starting to get worse, more noticeable in other coloured regions than it whas before.
[HTC One X] nikzDHD:
Same very distracting and present. I've asked for a replacement and will see how that fares but it'll take a food few days via DAP for a replacement.

They put you through to the technical help line and they suggest you do a factory reset. I've already done this and was still present. They stated we have 28 days and as I'm within that they will send me a replacement once they get my phone back.

Worth a shot if the replacement unit has it then it's perhaps software. HTC themselves have failed to recognise this issue only way to solve this is to send directly to HTC and for them to solve under warranty to inspect the issue.
[HTC One X] JimmyEatFood:
Forgot to mention that since the flickering has worsened, the phone appears to be a lot warner than before. anyone else noticed this?
[HTC One X] johnbhoy89:
You get 28 days to make your mind up whether or not you want to keep the contract, ONLY if you've ordered on the phone or online.

http://www.bbc.co.uk/blogs/theoneshow/consumer/2009/08/27/get_your_refund_distance_selli.html
[HTC One X] dr9722:
Not entirely true. You have 28 days to return the phone if ordered online but you only have 7 days in which to cancel the contract itself.
[HTC One X] MindlessLeadership:
I'm having similar issues but only notice it when the screen is on the lowest brithtbess.

it's probably fixed in the update coming out that sorts the display using to much battery, their probably related
[HTC One X] mohsinraza:
I'm gonna buy one in couple of weeks. I, on reading this, wrote the problem on HTC facebook page.

They replied, "we are aware of this and are looking into this."

Hopefully it's a software bug rather than a hardware one.

I tried my best to make HTC aware of this. Hopefully it's solved soon.

Sent from my HTC Desire
[HTC One X] dr9722:
Good job - at least they have acknowledged the problem.
[HTC One X] mohsinraza:
Thanks mate.

Yeah and hopefully they'll look into this SERIOUSLY since it's their flagship phone.

Sent from my HTC Desire
[HTC One X] dr9722:
Absolutely. I have sent my One X back for a replacement just in case if it's a hardware fault. I'll post back in a few days and let you know whether the new one is the same. I guess if it is then the chances are it is a software issue.
[HTC One X] mohsinraza:
Posting the feedback would be nice to all HOX users who are facing the problem.

Good Luck!

Sent from my HTC Desire
[HTC One X] joplayer:
Having the same problem. Noticeable on grey screens at low luminosity

I would think it's more hardware related ;( Unfortunately I can't send it back as I would have to live without phone for a week...
[HTC One X] Nos0x:
Mine also does this too, looks almost like the screen has a low refresh rate in some areas.
[HTC One X] Havoc2k:
from a german forum i got this info:

flickering screen is caused from "cold" display and "warm" elektroniks.

they think this is an hardware issue with body and the glass. try to warm your device in your hands, put it unter a light or do something that warms the glass.

my flickering is gone after display and body are about the same temperature.

so sadly this is a hardware issue...

let's see what HTC does. In germany I got 2 years warranty over my provider ;)

but to be honest.... the flickering is there yes but it is really not that big deal ;)

edit: htc feedback to a german user: (translated by google....)

so let's still hope for a software fix
[HTC One X] DazNoonan:
Spoke to Vodafone this morning and have confirmed that you can definitely exchange it for a new one if your within 7 days and there is no limit to this. I would definitely argue that with T-Mobile should you need to speak to them about returning for a replacement.
[HTC One X] JimmyEatFood:
Guess what? Two days in and the flicker is starting again...
[HTC One X] DazNoonan:
No surprise there unfortunately... Guess its another exchange for you :(
[HTC One X] pastey:
Mine too, worse on this device as well
[HTC One X] vegetaleb:
UK models are doomed, ask to swap with another European country One X ;)
[HTC One X] robbzz:
Won't gonna help. I live in Blegium and had the same flickering problem on 2 devices. I exchanged the first HOX and as the replacement also flickered I returned it and asked for my money back. :(
[HTC One X] Mirak420:
Replaced screen panel

Discover the flickering screen a week later after i bought it... here in Hungary it's exchangeable only within 3 days, so they replaced the screen and flickering is gone...

And the screen panel differs from the original one... Light sensor on the left of htc logo is visible..

Lets hope the flickering doesn't starts again...
[HTC One X] myself11:
Mirak240: did you have to "proove" that you had flickering?
[HTC One X] pastey:
Result, any signs of it being opened or as good as new?
[HTC One X] Mirak420:
flickering could be easily seen in grayish background with full brightness e.g. in recent apps

No there is no sign of.. case being opened, as new as it was ;)
[HTC One X] Techimplant:
People I think that we should post the starting serial number like Ht23 n the place of manufacture as well..by doing this we will get our device replaced against those which are perfect..

Sent from my Stunning White HTC One X
[HTC One X] mertzi:
today I checked my sisters HOX and like the one I sent back it has the same backlight flickering on low brightness. The only difference is that hers can go as low as 12% before flickering, mine started below 15%. I havent received a new one yet as the people working at three sweden are retarded. They sent me an Iphone 4S instead of a new HOX, so now I'll have to resend that one and wait another week.
[HTC One X] DazNoonan:
In case people are looking in here and not the one in general chat I am just going to paste this in here which is what I just posted in there...

Very strange... I just had HTC call me asking for more information on this issue. I gave him the information and he stated they are looking into this as their number 1 priority and as a matter of urgency. He said HTC do not know if its hardware or software related at this stage. He did appear to know his stuff too! He also went on to state that if an exchange is possible then he would recommend taking it rather than waiting for more information.
[HTC One X] pewpewbangbang:
Hoping it's software.......and they better be able to exchange for us if it's hardware. Should be classified as manufacturer defect and be under warranty.....I'm in the US and hoping I would be able to get replacement if it can't be fixed. Already e-mailed them asking.
[HTC One X] darken_rahl:
I have it too the flickering and it seems to get worse. Before I chose a background that had no flickering but now it is starting to get trough.

It has one adventage though. As I get sick looking at the screen for too long I don't switch it on very much. I am getting three days and more on standby!

... Returning it to the shop when I have the time. Unfortunately it seems you run a higher risk when pre ordering a phone. More soft and hardware bugs.
[HTC One X] Eggcake:
Just to make sure I understand the problem: it's CONSTANT flickering, yes? I have some very short brightness changes of the whole screen when I swipe for example on some backgrounds, but it stays at that level afterwards. For example, at low brightness, when I open recent apps and scroll to the far right side and beyond (hold the first app and push it to the left and hold), the screen gets a bit darker. When I let go of it, it snaps back and it gets brighter.

That's NOT what you guys are talking about, right?
[HTC One X] Ripley:
To replicate the screen flicker for non flickering phones, simply tilt your phone back and forward about 5mm, quickly, like you are suffering the hangover from hell.
[HTC One X] ewok666:
Can I ask how pronounced this flickering is? I have a HT23 phone and there is a very, very faint flicker that I can see on the grey background of the recent tasks screen, when the list is empty and the screen is on full brightness. I don't think I would have noticed it if I hadn't been looking....
[HTC One X] villandrew:
My 3rd device from T-Mobile UK is looking much more hopeful.

It's still a HT23, but this is the longest a device has gone without a flicker (3rd day today). Fingers crossed that the nightmare is over for me.
[HTC One X] Spl4tt:
you're swiss, where do you live? probably you're near and i can show you the flickering on mine.. xP

btw, i know now 3 others who have a HOX. none of them has the flicker Oo i'm so unlucky. xD

their serial number starts all with HT23FW, mine is HT23JW... >.<
[HTC One X] kilohercas:
I have flickering issues as well.

All are grey-scale related.

If i look at grey-scale at some range i get colour fluctuations, if i go darker or lighter, it disappear, also if i have grey box in screen, just that grey box is flickering.

So that is drivers problems or something like that.

Well, i have small problem, two yellow zones at bottom corners, but i can live with that, but with flickering , that just sucks
[HTC One X] Masor:
I have a HT24 and i didnt notice the flickering until i read this thread

Can see when i go to the brightness bar when it kind of grays out the background that there is a faint flicker when i move the slider to full brightness, i presume this is the same thing right?

I just got this replacement One X after the wifi was unable to go further than 12 feet :/
[HTC One X] kilohercas:
hex code is 636363 for that colour, can test this at http://www.colorschemer.com/online.html

( or 99 RED 99 BLUE 99 GREEN same effect since same colour)

or just open task manager with right button

for wifi use menu >> advanced in wifi and you can boost range, but that will drain more power (but that clearly don't apply for 12 feat )
[HTC One X] Masor:
Cheers, yep definately flickering

Worth sending back again or waiting for HTC response?
[HTC One X] kilohercas:
I contacted HTC for that, they sed that i can get new one if i have device less than 30 days from buying, so i think i will get new one.

i have just this problem with my phone, now my old htc desire looks so bad, and screen is so deep in phone :D:D
[HTC One X] rayzha:
wow the way u notice it, same with me... now i have return back my phone for replacement... have to wait until next week... damn....
[HTC One X] sapplegater:
Just got offline with HTC customer service here in the US asking about the issues with the screens and when they expected a fix and here was their response:

"Dear Steven Applegate,

I can certainly help you with some information about the HTC One X. As we have not released the device in the United States or Canada, we would not be aware of many issues in North America support. I can advise you that I have not seen these issues, except for a unit where the developer option to flash the screen when it is updated had been accidentally turned on by a customer, which makes the screen flash/flicker when it is being updated to give developers feedback on how their applications are drawing to the screen.

Thank you for being a part of the HTC family, Steven. I hope you are having a great weekend!

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Douglas

HTC"
[HTC One X] kilohercas:
i know that function, but that is not what is happening.

since very small grey flicker is not the same as huge yellow high intensity flicker.
[HTC One X] sapplegater:
That's exactly what I was thinking when I read the response a lot of us who are having the issues are lifetime user of android and developers and we know what we're doing.
[HTC One X] Spl4tt:
they should take us more seriously.

if i had a flashing like this, always, i would instantly exchange it for a new one..

but i really have the feeling that the flickering gets stronger... >.< well, it could just be me..
[HTC One X] Sentinel196:
I took my Optus Australia branded HOX back to Allphones today and they refused to swap it for another one. They told me that I was being too picky having already gone through 7 of their handsets just to find a working one last time i returned one.

The guy said "Most customers don't care, so we can still sell them even though you think they're faulty. So I dont want you to go through and unseal our entire stock again.

Nice!! :S

Got my refund and bought an Asian x.xx.707 firmware unit from Mobicity.com.au. They were extremely helpful and are even going to test it for me with a set of tests I prescribed myself, and provide me with written results before shipping it.

They were even willing to source a UK 404 firmware unit for me if I was willing to wait.

Bloody impressive customer service!!
[HTC One X] sapplegater:
That's the one thing that gets me about customer service is when they don't take you serious about the problem/issue you are having, instead of giving us the run around maybe if they took it serious they'd be able to figure out the issue and fix most of the handsets and if not all before it gets any farther out of hand.

I'm ordering my One X from a place called Transformersandgsmphones anyone order from them before??
[HTC One X] Masor:
Spoke to a guy in support for HTC just then who advised me to try taking my phone back. He believed the issues would be hardware related and advised swapping it and if next phone was the same sending it back to HTC to look at.

Will see how the new phone goes
[HTC One X] lawrence750:
i'm sorry , but if the bloody technician replaced the screen, and it works, then CLEARLY they know that there is a problem with the screen causing the flickering!! damn them they could be fixing this much quicker.
[HTC One X] blade30p:
Of course they know, they just can't admit it out loud.
[HTC One X] blade30p:
I can't believe HTC are trying to duck this issue, also how on earth did it even get thru product testing?
[HTC One X] joplayer:
For you info guys I just installed the new 1.29 update and the flickering became much much much more visible. That is a shame. Looks like they are changing some values badly :(

Anyway expect some new visitors on this thread...
[HTC One X] double_ofour:
tsk tsk.. what a bummer..

maybe on 1.30 or 1.31 or 1.32.. tsk tsk.. too bad, loosing hope here..
[HTC One X] TheAndroidSwap:
Confirmed here. Just updated, flicker is still there.
[HTC One X] TheAndroidSwap:
background image that will make your screen flicker like crazy:

update:

I also notice that "glows" drawn on this color like the time on the lock screen don't look correct. I hope this is a driver issue.
[HTC One X] georgemaier:
glad it's not just me who noticed flicker increase on move to 29
[HTC One X] DanteGR:
You know what though?

This may actually mean that the flicker IS software related after all.

So there is still hope :)

I'm just 3 days from my DOA period end and I only have some light flicker SOMETIMES on SOME occasions and on SOME apps/screens etc so I'm still not sure if i need to replace the phone :(
[HTC One X] keeiL:
Same here, only slight flicker, barly noticeble at full brightness. Im not gonna send mine back tho. Everything else works perfectly and I would never had noticed the flicker if I hadnt read about it.

And it only flicker on the gray areas. Any other part of the screen with some other color, it's rock stable.
[HTC One X] Masor:
Im in two minds whether to replace this one

I didnt notice until i read this thread, the flicker is slightly there on the grays but its liveable.

I've got a replacement due but not sure whether its worth it, maybe the next one i get is worse.

Not sure if its worth replacing or waiting and seeing what HTC say, or even just send it to them to fix.
[HTC One X] stiffmast3r:
mine doesnt flickering, except in that second when i pull in the usb cable to charge it :rolleyes:
[HTC One X] vegetaleb:
I think more and more that HTC threw a bad batch (not intentionally) to europe,especially in UK (more than 90%).

They discovered this too late,but now the new batch in Europe seems to be good,it has been a couple of days that replaced HOx are flickering free
[HTC One X] pepijn499:
Hello guys,

my sister has exact same problem as a lot of you here. I decided to contact HTC with the problem expecting the same usual conversation without any real information. They actually proved me wrong, giving me some actual useful information.

OTA update incoming? I do hope so!
[HTC One X] eve7:
What issues did you inform them about?

Thanks

Sent from my HTC One X
[HTC One X] pepijn499:
General flickering getting worse on gray areas. The newest update [1.29.401.7] seems to have made things even worse, which lead to me contacting HTC about the issue. Hoping this gets resolved very soon..
[HTC One X] eve7:
That's really good. I'm really hoping it can be just simple as a update.

Sent from my HTC One X
[HTC One X] Ripley:
Will 1.29 cause a perfect screen to flicker? It may sound daft, but i'm not so sure
[HTC One X] pepijn499:
Shouldn't cause your screen to flicker, but it made it worse here, so I'd never be 100% sure. Maybe the " Don't try to fix what isn't broken" statement works here, and updating can be put-off for a while..
[HTC One X] Ripley:
But apparently the update makes the phone faster aswell
[HTC One X] vegetaleb:
Yep 1.29 is not recommended, wait for 1.30 as our friend said it will be corrected via OTA
[HTC One X] pepijn499:
How much of a priority is an even faster phone to you? Pretty sure the One X can keep up with most of the things you are doing already.
[HTC One X] Ripley:
True. But if an update causes flicker, an update can fix it
[HTC One X] pepijn499:
My thoughts exactly, it seems to have made flickering more of an issue so there must also be a way to make it less of an issue (or simply remove it at all together)..

Looking forward to the update from HTC.
[HTC One X] manx21:
I've just got my One X and I'm getting a flickering type thing where my backlight changes brightness when I'm pressing letters on the keyboard, where the screen is mostly grey, is this the Backlight Flickering issue everyone else is getting or something else? It doesn't do it all the time, but a fair amount of the time

Thanks
[HTC One X] Trev16v:
It does sound like the backlight issues that others are having. However, the specific issue that I have observed on the three One X devices that I have personally used (including my own) is that the issue mainly manifests itself at a lower (or minimum) brightness setting, and typically becomes noticed when the CPU is doing something. So, having a scrolling screen full of grey (or in fact white, or light blue colours too, I notice) and then gently scrolling the screen up or down slightly increases the flickering momentarily. So, in your case, the touching of the keyboard sounds like a similar situation. However, with medium or full brightness, I don't really perceive much of an issue. However, sometimes I do perceive some flicker. To be bluntly honest, using the One X is sometimes like using an old CRT monitor with a crap refresh rate.

Regarding OTA fixes, I'm afraid I can't agree that the fact that the 1.29 update apparently worsened the issue proves that it can also be fixed or reversed in software. Definitely agree that firmware has an effect on it, but the question to be answered is whether it's a purely firmware issue in the first place, or if it's an underlying electronics issue that is just exacerbated (or partially masked) by certain firmware operations. But fingers crossed it's the former!
[HTC One X] DanteGR:
Had the slight flicker u guys are mentioning.

With the 1.29 update though it seems that (until now at least) i'm flicker free.

Not anything major for me to start though..
[HTC One X] donkeykong2050:
been waiting for an upgrade from orange for a few weeks now. Kept saying they were out of stock on the one x. Rang them today again and they said they have had stock problems as htc have recalled a number of batches of handsets.

They are due to get a new batch on monday so should get one by wed. Will see if there are any signs on flickering on those.
[HTC One X] androiddoughnut:
Screen Flickereing

This is my second HTC one x and it also has the flickering screen issue (back light?) HTC have said to get an exchange however Vodafone are refusing to do so as they have a 7 day exchange policy (which they just created, legally should be 30) which is useless when the problem took about 7 days to manifest. Customer service refuse to go off script, driving me crazy!
[HTC One X] Cloudane:
Checking in with this problem.

It seems as if the white point adjusts for a millisecond or two. The effect can be seen pretty well with a grey background - I noticed it on the LivingNeko app (that little cat was on my Amiga in 1991, so it's on my phone in 2012!). The warmness of the grey just flickers to a slightly warmer one and back to normal again. There's also the slight flicker when browsing the Play store (which I wasn't sure if it was my eyes at first)

Still stuck on 1.28.401.9 here, patiently (or not) waiting for an update. Checking manually for an update doesn't make any difference so I guess I just have to sit and wait..
[HTC One X] phxzy:
I'ved noticed that the flickering only happens when the screen brightning is @ 80/90%. Tried to switch it 100% and then i'ved noticed the flickering @ the background. But after applying it it dissapears, and only cones back when there's a light grey background. I'm on 1.29. Ht23xw.

You guys think I should bring it back?

Gr
[HTC One X] darqadius:
Did you even try to read through this thread?

Keep the phone and wait for next OTA
[HTC One X] jras87:
flickering too

last week EXPANSYS service update my phone and return to me. 3 days ago the phone is flickering again only on greys and lightblue or lightgreen.

:(:(:(:(
[HTC One X] DanteGR:
Please wait patiently for an OTA that supposedly is going to fix the issue :)

Good things come to those who wait ;)

Sent from my HTC One X Quadcore Beast
[HTC One X] Cloudane:
1.29 finally arrived, same issue (though at least the colours seem more sensible now, unless it's my imagination)

Basically it flickers the greys to warm/yellowish whenever it's working on something.