yashsingh1/xdaforums huggingface dataset:
[HTC One S] vasp3690:
Well a very difficult thing to answer as not everyone logs in a forum to talk about it, but judging from those who did log and had to change a mean of 3 handsets I could say that the people without problems is a minority

sent with WSGS3
[HTC One S] Komadyret:
Produced in mid/late march, sold first days of april and in your pocket for 4 months? ;D

Just kidding!

3 months without unwarranted "damage" is good. Gives me hope, as I'm not abandoning this great piece of hardware. I'm on my 2nd unibody, and both showed sign of chipping within 2 weeks, despite experiencing more careful than normal use (alright, others may call it semi-rough, but I use my phone, don't pet it)

I'm going for a second repair-job after my vacation. Just have to see if I get a replacement or if they go for a change of unibody again like the first time. Must admit I'm considering taking the blue one if I'm offered a replacement, but the black looks soooo much better IMHO :D
[HTC One S] Joh@n:
My phone is begin returned, some parts where "fixed/repaired" the order says and the phone is reconfigured at factory defaults. I expect it to be avialable for me again on Friday, so some days left and probably my phone is as new again? :fingers-crossed:
[HTC One S] Piter1225:
My grey One S is still in mint condition after a month. Only has one tiny spot on the bottom plastic element.

Wysyłane z mojego HTC VLE_U za pomocą Tapatalk 2
[HTC One S] Komadyret:
They changed the unibody on mine when I sent it for repair here in Norway. Got it back with the same CWM-recovery and rooted and some system apps removed as when I sent it off... Guess they'll do the same this time. Gonna send it back for a second "fix" in a couple of weeks when I'm back from vacation as this one chips too, and they did a less than perfect job at re-mounting the device. There is some gaping on the left side, as if the screen isn't securely fastened.
[HTC One S] hon kin:
User of black HTC One S for one week, no chips or scratches, but the microUSB port has some scratches which have been there since i got it. SH243W
[HTC One S] Joh@n:
I have my casing replaced by Dynafix repair (repair center for HTC in NL). My serial starts with S24SW. I don't know of the replaced case will hold without chipping, using it for 1 day now but still very scared for damage and therefore careful :)
[HTC One S] s.illes79:
tip of the day :-)

Dropped the phone today, was in a htc flip case, but of course phone landed on concrete facing front down, it got quite a lot of small chips, but

Its quite easy to fix with a black permanent marker pen :good:
[HTC One S] djsubtronic:
If you manage to find a marker that doesn't wipe off within hours, please do let me know.
[HTC One S] Komadyret:
They replaced my casing (unibody) too. But don't be careful with it. You might just keep it safe and clean long enough to loose the option of blaming a faulty repair for subsequent problems.

Mine lasted 1 day short of two weeks before it started chipping again. I reported it two days after, as the chipping got quickly worse, and there started to appear a small gap between the screen and the casing on the left side. Bad repair-job.

Got a service tag, but told them they can't have my phone in for repair until I'm back from vacation. Got the service tag two days before i left for vacation 2 weeks ago, and they'll have my phone in about 2 weeks when I'm back home.

It is btw looking rather ugly now, with chips all around the casing after 4 weeks usage.

I'm ready for another replacing of unibody, but I'll happily take a gray one (despite the fact that i prefer my phones dark/black) if they offer a replacement handset. But I fully expect them to continue the repair-attempts for another 2 or 3 attempts before caving in and offering a replacement or refund.
[HTC One S] vasp3690:
I admire your patience for all this...

sent with WSGS3
[HTC One S] s.illes79:
this worked for me: http://www.amazon.co.uk/Sharpie-Point-Permanent-Marker-Black/dp/B004NTKZN6/ref=pd_cp_office_0
[HTC One S] djsubtronic:
That doesn't rub off?! I tried this one:

http://www.sharpie.com/enNZ/Product...SharpieMagnumPermanentMarker(Sharpie Catalog)

and even that one didn't last more than a couple hours.
[HTC One S] s.illes79:
hard to tell coz I'm using a flip case but just tried to rub it off with a cloth and seemed to be fine, but bear in mind I have the chips on the flat surface and not on the edge so your millage might vary ;)
[HTC One S] djsubtronic:
Ah, makes sense. Mine were on the edge, and I don't use a case. They wouldn't rub off with a cloth after applying, but after taking it in and out of my pocket and they always end up gone halfway through the day if not sooner. :)
[HTC One S] :
Perhaps this issue should be reported to the XDA Portal.
[HTC One S] robban87:
MAO is on the whole aluminum body since it's a unibody typ construction.
[HTC One S] masterkui:
o2 feedback

hi there, i only got the one s today, after 5 minutes in my pocket it got a couple of scratches down the side. i called o2, and surprisingly they said they know about the issue and that it is a bad batch. my replacement come tomorrow i was told.

i hope this helps others
[HTC One S] Kamyu:
Mhhm, I really hope it is just a bad batch. Could you possibly tell us your S/N first four characters?

Were the scratches the same kind of scratches as the one posted here?
[HTC One S] Piter1225:
I hope they are right and this is just a case of one batch.

My retailer will start selling One S tomorrow, so I assume this will be other batch than devices, which are being sold currently. I think I'll ask them about batch number and see, if it's other than SH23 or HT23.

Still not quite sure if I should risk and buy the beautiful black One S, or just pick the gray one, which is not affected by this issue...
[HTC One S] Deluxestar:
I got my HTC One S today at 9 clock am :D. I hope that my HTC does not have this issue my SN is HT23.

greets Deluxestar
[HTC One S] masterkui:
my serial starts with HT23, the scratches are down the left side of the phone on the back, part of the unibody frame. there are 3 small scratches in total, honest to God to phone was in my pocket for 5 minutes and the only thing in my pocket was a golden virginia tobacco pouch.

one scratch is a zigzag, one scratch is a line the other is a dot, all close to each other. they are not big or that noticeable but not after 5 minutes in my pocket
[HTC One S] jandari:
I just plugged in the usb port and there is already alumminium visible at the edges of the port. I think mine is faulty too.
[HTC One S] donverse:
Sorry to disappoint you :/

Got an HT23 and till now thought, that I must've dropped it somewhere even though I was pretty sure I didn't. This thread kind of calmed me down but on the other hand it is pretty messed up that almost everybody has these scratches.

My phone is in my pocket all the time, put there's nothing in there with it.

That sucks :/
[HTC One S] mardon85:
Thats bad!! Not even on the top edge. At the end of the day this phone is BRAND NEW and it was sold on being tough. There shouldn't be problems like this from keeping the thing in your pocket. I've been extra cautious to make sure my pocket were always empty and it still happened. Wonder if its a design flaw or a bad batch!? I hope its the latter as loving the phone so far.
[HTC One S] robban87:
Same for me =/
[HTC One S] Sharks8:
That's why I always wait one or two monthes before buying a brand new phone.

There are often problems with the first batch but I'm sure HTC will solve this problem if everyone has it (they can't continue to sell a product with such a big manufacturing defect without losing money)
[HTC One S] Untouchab1e:
damn it! I had almost convinced myself that the One S was the one for me. Now I will be awaiting the issue to see what happens. Keep us posted everyone!

UPDATE: I have written a post about it here and will try to spread it to get it some much needed attention!
[HTC One S] galileox:
Anyone with the grey version experiencing this poblem too?
[HTC One S] keinengel:
The gray ones are, at least in theory, not subjected to this issue. They undergo a process of oxidation called anodizing, which is different from the micro arc oxidation used on the black ones.

[offtopic]In other news, the bastards from T-Mobile Germany only carry the black ones. And, to top it off, the phones are branded.[/offtopic]
[HTC One S] cookpass:
Not sure if I'm adding anything constructive but I have the black version, had it since last Thursday, used it normally, no cases or protectors and looks as good as the day I had it.

Makes it sound like ages ago I know, but the point is it's fine.

Is this a dodgy batch in a certain region? I'm using tapatalk so can't tell who's from where at a glance. I'm in the UK btw.
[HTC One S] Procake:
Sites have started reporting on the issue. There's articles about this on CNET UK, gsmarena and phonearena.

Hopefully HTC will say something about this soon.
[HTC One S] Stiflerlv:
I got a reply from HTC about these "spots"

All they sayd was "We are not aware of any "spots" issues about the HTC One S and therefore cannot comment it."
[HTC One S] netrowdy:
The serial number of your device might be quite helpful

Thanks!
[HTC One S] vaaly:
Can you tell us the first 4 letters of your S/N?

Because, maybe, this problem is related with a faulty batch
[HTC One S] Untouchab1e:
It seems like it affects several batches across several regions. Im surprised it hasnt affected every device but there might be several reasons for that.
[HTC One S] Bogdan991:
I am using my One S SN HT258W for 2 weeks now and there is no chipping on the top edge on the phone. There are only minor chips around the USB socket. For what it's worth, maybe this SN is good.
[HTC One S] Harrysoon:
Well after 19 days, my HT242 s/n One S chipped at the top, again, for now apparent reason. I went in to the Morecambe's carphone warehouse and they had one One S in stock, but it was a HT23, so I wasn't gonna touch that. He looked at which nearby stores had it in stock and the nearest store was in Barrow, then after that Scotland, so the shortage of One S's really is bad.

I told him to look at the notes on my account from when I was in London being told I have to stick with a One S. He said that's not really true. I can switch handsets. He said they shouldn't do it, but he can do it because I've had so much trouble with it, so I said my goodbyes to the One S and picked a One X up.

I really did try and stick it out. I thought the 24 s/n was a keeper. 4th time lucky, so to speak, but it wasn't meant to be.
[HTC One S] djsubtronic:
Check out my posts in the other thread:

This is my third one. I would go back to the store and ask them to order you the replacement rather than use the one in store. The sharp edges are slightly smoothed down, to prevent chipping I guess. Let's hope these are actually more resistant to chipping for no reason.
[HTC One S] Harrysoon:
I know you were the one who mentioned the One S shortages, dj. I asked about if they know how long it will be or whatnot, and he said he didn't know, and as far as serial numbers go he said the store gets what they're given. As much as I loved the One S and being on my fourth one, I thought I might as well just move on to another one as it was getting tiresome continually looking out for chips and scratches.
[HTC One S] jandari:
My SH243 just started chipping on the top edge after one month. There are two small chips. Im returning it to Amazon an will probably buy SGS3.
[HTC One S] vasp3690:
My thoughts exactly...

sent with WSGS3
[HTC One S] djsubtronic:
How is using the One X after having the One S for a while?
[HTC One S] superjohan:
Lost some "paint" at the USB port. But is minor..
[HTC One S] catelusii:
Where did you buy? a pm or here on the forum please. Thank you.

De unde l-ai cumparat? un pm te rog sau aici pe forum. Multumesc.
[HTC One S] Harrysoon:
To be honest, I do prefer the One S. The build quality of the One S is so much nicer, more solid and robust. The screen on the One X is really nice, but not all that much better than the One S as a lot of reviews said.

Performance of the One S was a lot better too. Even when I had everything stock on the One S, the performance was still amazing, even better with a custom, well optimised ROM. Wasn't so much the same story with the One X. With stock and LeeDroid ROM, I was lucky if I could hit over 4200 points in Quadrant with the One X, and with the One S I was hitting between 5000 and 5100 easily.

Spent today having a tweak. Switched to Android Revolution as that has the new base and Android 4.0.4. Got Franco kernel and modules, and ran the V6 SuperCharger script. I also got the Ultra Smooth Rosie mod, and all this seems to fix performance issues. The launcher is really smooth now, where it would be quite sluggish before, and a Quadrant run hit 5125 points, which is more like it.

I do miss the One S. I did really love it, just a shame the MAO problem couldn't be properly resolved. The One X was nowhere near as good as I was expecting, but I am liking it a lot better now with the tweaks. Tweaks that shouldn't need to be applied really considering it does have a quad core.

Oh, and one thing I really, really don't like about the One X is how hot it gets with games/any heavy phone usage. It does get hot. Sometimes uncomfortably hot. With my One S, I never felt the phone heat up in my hand at all.
[HTC One S] Joh@n:
Currently after one week no signs of chipping. I "scratched" it while trying to attached it to a microUSB speaker system, but the USB port and casing are still scratchfree. Hopefully this stays the same as it is now.
[HTC One S] djsubtronic:
Quite surprised to hear the performance of the One X was worse than the One S, considering it's quad core.

I can only hope this new redesigned model doesn't chip. One week so far and nothing, not even on the USB port.
[HTC One S] mardon85:
Did the same thing and also observed the exact same going S to X. The One S is faster IMO. It is a great phone shame about the coating issue. Settled on the GS3 which is faster in benchmarks and in everyday use. It's just a little large!
[HTC One S] vasp3690:
Did the same. Much better phone the samsung. Sorry

sent with WSGS3
[HTC One S] Harrysoon:
Hopefully you've got a good one then. I thought my HT24 device was as I didn't get anything for 3 weeks on it, but then one appeared on the top.

The One X is quite of a let down straight out of the box. I don't know how it's topping the Quadrant charts like that, but after having a tweak and everything with it I'm getting between 5200 and 5300 points, over 5300 on a good run, so it's much better now.

I've just never taken to Samsung phones at all, or I would have gone with the GS3 as well.
[HTC One S] Bogdan991:
I bought it from a seller on okazii.ro, his id is Alex_tel ... although today I noticed the first chip on the upper edge, in the right side, after 3 weeks since I bought the phone. It's as tiny as a needle point, but it's there and I handled the phone like a baby, so this shouldn't have happened. I'll just pass my phone to my wife as she's crazy about it and I'll just buy a SGS3 and I'll say my definitive GOODBYES to HTC!

So SN HT258W still has chipping issues.
[HTC One S] djsubtronic:
I think maybe only the fixed redesign model is more resistant to chips due to the rounded edges so the MAO finish can stick to the aluminium better.
[HTC One S] kadison:
I had a quick play on a friend's SGS3 and swiping around the home screens was a clunky affair and even simple things like scrolling through SMS messages was horribly jerky in comparison to the One S and X.

Yes it might do well in benchmarks, but user experience is where it all counts imo.
[HTC One S] vasp3690:
Sorry, but playing with a friends s3 just for a few minutes doesn't allow for a good experience to form a complete opinion. I have had mine well over a month and It has never stalled, jerked, or misbehaved once. So I beg to differ when it comes to slickness. Having own the one s for almost a month as well in comparison I can say that the s3 is faster in every way, and although the screen is larger its battery outlasted the one s in every possible scenario.

Perhaps your friend never closed any app. And thus the memory was low and it was sticking. It happens on all smartphones no matter how fast the processor is

sent with WSGS3
[HTC One S] kadison:
Playing with it for a few minutes can easily form an opinion of the slickness of the interface. That opinion was not terrible, it just wasn't great from what I expected of the performance of a phone costing well over £100 more than mine.

The SMS scrolling stood out as poor which is why I mentioned it. The framerate must have been under 10fps.

My One S never 'sticks' and I pretty much never close apps.

Anyway, you do seem to (understandably) have a bit of animosity toward the One S because of the coating problems we've all had, and I think that pushed you to the SGS3. I'm glad you have a phone you like, but it's not for me.
[HTC One S] vasp3690:
True. I admit I could be biased by now, but I would have said the same for ay make or phone if it didn't honor my expectations. As I said in my case it has never stuck or had scrolling issues which is why I said you could have seen a duff one or something may have been wrong with it.

The fact that the one s has never stuck probably means that the phone is managing background apps very well. I too never had problems with the software. Its the hardware that is a let down which htc doesn't want to fix to this day properly.

Software can always be improved at the end of the day.

sent with WSGS3
[HTC One S] boojay:
While I only had a chance to play around with a friend's SGS3 as well, I must also say I wasn't all that impressed. The HTC1S still wins IMO, although I'm using an Amaze now because I got one ridiculously cheap!

Swyped from my Android/iPhone Killer
[HTC One S] marcus808:
Pahahahahahaha.....

"HTC has always put the consumer at the centre of everything we do..."

"more durable, more premium finish..."

"... aircraft 6,000 series aluminum, 10,000 volts of energy... almost like lightning striking the phone..."

"... it's not a coating, it's a treatment to the metal..."

"... doesn't need a case..."

"Does your phone really need the same technology used by NASA for satellites?"

Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair. We have prepared a quote for you which you can view, accept and pay for at

£70 to fix, or £25 to get my phone back...
[HTC One S] djsubtronic:
^ Those chips look pretty bad, they aren't just along the sharp edges, you sure you didn't drop it?!
[HTC One S] marcus808:
I know the fused ceramic awesomeness of unlimited billion volt power doesn't make it indestructible but... look at the charger port... I'm very sure I didn't drop it lots and lots around the charger port...

Awesome phone. Love it in so many ways. Should have just kept it chipped, but my God... The claims HTC made about the coating...

Seriously. I am a complete sucker... Just a shame because my Desire was awesome.
[HTC One S] djsubtronic:
True, but the charger port is easily susceptible to chipping just because of hte constant plugging in and out of the sharp USB plug.

As discussed in this thread already, HTC seems to have improved, if not completely resolved, this issue with their more recent batches. The sharp edges are slightly more rounded and the USB port has a bevel. I am on my third one, which is one of these models. My first two chipped within days, and after 2-3 weeks had several chips along the top edge. This one is intact after 2 weeks, not a single chip, not even in the USB area. I dont want to jinx it however but it seems there is definitely a huge improvement. Dunno what your exchange/repair policy is but if you can, I would try to swap for a newer one. Just be careful it isn't an S3 chip.
[HTC One S] marcus808:
Unfortunately, I bought it on the carrier Orange in the UK, and they only have a 2 week return policy... was 2 days over, so had to go via warranty and HTC'S repair service providers in the UK. You seem to have been lucky, and have had your unit exchanged, I'm just getting slightly stitched up... I'm going to probably have to pay £25 to get my 2 week old chipped phone back... never mind. Might sell it and get a S3, or wait for a summer upgrade to the adreno 320 pro chip...

"The finish on the One S was laboratory tested as being at a hardness similar to ceramic. While that’s hard, it doesn’t mean it’s impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to ensure customers do not experience this issue in the future."

Is it just me or are HTC giving the impression that this "treatment" is seriously tough?

IS CONNECTING THE PHONE TO A CHARGER SOME KIND OF EXTREME TRAUMA EVENT THAT TAKES THE CERAMIC LIKE COATING TOO CLOSE TO THE EDGE?? AM I PUSHING THE BLEEDING EDGE TECH TO PLACES IT SHOULDN'T GO - WITH MY CRAZY PHONE CHARGING MENTALNESS??

"Basically HTC One S owners who are currently experiencing chipping on their devices will be eligible for a swap by going back to the store that you have bought it from, assuming that it is still within 30 days of purchase. However if you stumble across this news much later and you’re well past the 30 day limit, HTC will still fix your device under its standard warranty terms. Good on them for responding so promptly." Ubergizmo

Now that the heat is off, and the press releases have gone out, they don't seem to be quite so understanding and prompt...

Anyway, sorry to ramble on, and rehash this same old topic that everyone is well over... pretty bored of it myself.
[HTC One S] vasp3690:
They don't. Which is why service is now treating all phones as cosmetic damage and requiring you to pay for chipping that shouldn't have happened in the first place. How normal does that sound from any company?

sent with WSGS3
[HTC One S] Joh@n:
Good luck, had the same issue with my One S and the 'photos ended up at the headoffice in Taiwan. After 3-4 weeks they finally judged that the issue should be solved under warranty. In your case you should request a second opinion too.
[HTC One S] s.illes79:
HTC vs Samsung

it's not a flame, just my opinion:

if u ask me I would never ever buy a Samsung smartphone/tablet again:

Both my girlfriend's Samsung Galaxy ACE(stuck on 2.3.3) and my Galaxy 8.9(still stuck on 3.2) have horribly lag on the homescreen and the whole UI just slows down to be unusable after a couple of days (need restart)... after sale software support is 0 with Samsung ...

HTC, yes it might chip ( don't care anymore ) but at least even after 3 weeks the phone is super responsive ( which is more important than cosmetics )

Cheers
[HTC One S] vasp3690:
What you are saying means absolutely nothing. In a similar way, I had an htc desire z and it too ran out of ram and lagged horribly. That doesn't mean that ALL htc phones are bad.

Its really interesting to see how people form their opinions. Almost looks like the highest percentage is by half educated people... shame.

People are blaming htc on his issue not because the phone is bad, but because the way htc is handling their customers about it. Just read through some of the previous pages and you will understand.

Noone says that the one s doesn't perform. Hell its one of the best. But the way it proves to Harley its materials and htc blaming the customer for it when they themselves declared it as a phone not needing a case, its very provocative

sent with WSGS3
[HTC One S] s.illes79:
All i was trying to say is that Samsung is really bad with software updates and u normally get stuck on the first release which if u unlucky is very laggy... hardware wise they pretty good....

oh and i have msc in computer science , have been developing in 10 years, do i count as half educated?