yashsingh1/xdaforums huggingface dataset:
[HTC One S] O_G:
Thread Cleaned​

I have cleaned some posts from the last few pages. Some of the comments are not acceptable. Further trolling will result in a infraction/ban. Do not engage trolls, just report them and let the moderation team sort the problem. In short, dont feed the trolls!​
[HTC One S] Komadyret:
Took it's time, but the repair shop has put my repaired phone in the mail. And not exactly overnighted it! I'll get it tuesday or wednesday :p

According to the service tag I got to see when I was in the retail store inquiring about it yesterday, they have swapped th unibody. How good or bad that is, we'll see when the phone gets un-boxed. But after 3 weeks I sure am impatient. I wasn't planning on returning to my Desire just a few weeks after buying a new phone, and use it for a full 3 weeks while my new shiny black One S was off to get it's casing polished ;)
[HTC One S] cooldesire:
If it doesn't need any case as per HTC, why does the sell this

http://www.engadget.com/2012/05/03/htc-launches-kickstand-tastic-one-s-cases-we-go-hands-on/

hah aaa:D
[HTC One S] djsubtronic:
Kickstand.
[HTC One S] biggyt:
I have very slightly 'chipping' on the top edge
[HTC One S] vasp3690:
no more chipping for me!

the SGS3 doesnt chip!

time to go guys. Good luck sorting things out with HTC...
[HTC One S] Android_Mark:
HTC One S arrived yesterday!

Wow this phone looks and feels awesone!

I have the tiniest of imperfections on the edge near the headphone socket. So small my wife says she cannot see it.

Serial number SH23M - so still one of the first batch supplied to the UK.

I am going to see how things go over the next few days.

M
[HTC One S] djsubtronic:
Do you know what the difference is between SH23M and SH23WW?
[HTC One S] ah6806:
Is there a unit out there that does not have this teething problem, or is every unit loosing the facade?

i have read the majority of the thread and it seems everyone is having the same problem. Is there really no unit without this unpleasant manufacturing flaw????
[HTC One S] Android_Mark:
SH refers to the location of manufacture

2 = year 2012

3 = 3rd months - March

Next letter is day of month 1=1 ... Z=31, with some letters missing.

Basically, your phone (day W) was made about a week later than mine (Day M)

M
[HTC One S] Pixie1:
HTC One S -> new design

Apparently HTC finally winds up with a somewhat modified design -> slightly less sharp edge and a beveled USB port ...
[HTC One S] djsubtronic:
Link?
[HTC One S] vasp3690:
Exactly. Where is that? Any photos?

sent with SGS3
[HTC One S] Pixie1:
Links

Yup, I got links to some pics here - yet I'm not allowed to post them as a 'newbie'.
[HTC One S] djsubtronic:
Just put spaces in between the URLs eg

http:// forum. xda-developers. com/
[HTC One S] Pixie1:
This is it -> www dot android-hilfe dot de slash htc-one-s-forum slash 225489-verarbeitungsfehler-beim-one-s-79 dot html
[HTC One S] djsubtronic:
Proper link: http://www.android-hilfe.de/htc-one-s-forum/225489-verarbeitungsfehler-beim-one-s-79.html

Interesting, although I can't see any difference apart from the USB port.
[HTC One S] vasp3690:
That is a good effort from HTC.

the USB would now only chip further in and i would assume that would somewhat acceptable. However the top does not seem to be ANY rounded to me, which means: get a good case and that would take care of it.

Feel of the MAO? just when you take the case off to whipe the dust.
[HTC One S] touch of jobo:
Unfortunately that is impossible to tell.

If your phone has bits chipped off it, you know you have The Issue. But if your phone is undamaged, you know nothing. Especially now that this is known, I guess people are more careful that they might be otherwise.

Mine is a week old, not in a case, dropped once, no damage. But I don't draw the conclusion that mine is therefor immune to chipping.

-Jobo
[HTC One S] kadison:
It could be a thicker/better adhered coating.

Interestingly it seems that the "new" One S's serial number on that forum is SH24. I was under the impression from reading these pages that the 24s were still chipping? (Unless the manufacturing changed mid April of course)
[HTC One S] mvdss:
I have a black one with s24 serial number, I have it for about 3 weeks now and the coeating hasn't come off just one bit
[HTC One S] kadison:
Has it got the bevelled USB port like the phone displayed in the android-hilfe.de link?
[HTC One S] ah6806:
Thank you for your insight and for sharing your experience.

I actually don't have the phone yet because in my country we get it in July... I think (but for some reason, we can get the galaxy s3 on the release date...WTF?).

I really like the black/red combination and was determined to get it but since i saw this manufacturing flaw i'm starting to have second thoughts about this model.

I hope xda users who will get the new revamped model will post here if HTC had fixed anything or not.
[HTC One S] vasp3690:
Get the s3 instead. Much better! Personally i don't think this minor change will allow the phone to remain chip free for its lifetime. Unless you change a handset every 6 months or so i wouldn't invest on it.

sent with SGS3
[HTC One S] ah6806:
Yes i thought of that long and hard. But i came to the conclusion that the SGS3 would be just too big for me and the most important part, its much too expensive.

The offer my carrier is giving me is 500€ for a 2 year plan and on some sites you can get it for 50€ more without a plan so I think that's a swing and a miss by the carrier.

This phones are overpriced anyway. The manufacturing cost is in my mind around 100-150 € max so the price i would pay is 200-250€ with a 2 year plan.

At the end of the day all i really need the phone is for calling and that can do a 50€ nokia just fine :D But it is so fun to have a smart phone and all its features.

Wahhh i'll be quiet now :)
[HTC One S] jandari:
Got mine 3rd from Amazon.de today. Its SN is SH243 . It already has some marks by the speaker cover and look how HTC is hiding USB chipping and painting over the USB port at the factoy. Very well painted :confused:.

Shame HTC.
[HTC One S] vasp3690:
Send it back again, get a refund and either wait a month or get it from somewhere else.

sent with SGS3
[HTC One S] ah6806:
Get a refund. I think HTC would not go that low to paint it with a magic marker or something. If anyone is painting it its the retailers and swapping it between the unlucky users, but that is just what i think.
[HTC One S] jandari:
The box was factory sealed, so im sure its painted over there. It was on previous phones too, but on this it was a really bad job. Today I also noticed, that the upper right part of the screen goes out from the housing.
[HTC One S] Skillmister:
Well i've had my 2nd one almost 4 weeks now and it hasn't chipped any more except for what happened on around day 3. I've been carrying it around in my jeans pocket as before except i now put it in bottom end first and i think this is working to stop chips on the top edge. USB port is also very nearly perfect on this one except for some slight marks inside but nothing on the outside edge like my previous one had.
[HTC One S] dtosun:
What is your serial number?

Sent from my HTC Nexus One
[HTC One S] Skillmister:
Ht23
[HTC One S] vasp3690:
It's Def. Not going to be the modified one. You have been lucky.

sent with SGS3
[HTC One S] Komadyret:
Got my refurbed One S back yesterday.

Unibody replaced, and by the looks of it they did a good job on it.

No chipping out of the box, and as I left the store I told them I'd be back in a couple of weeks when this starts chipping too :p

This new unibody is of the old type, not the slightly adjusted body we'we seen pics of a couple of days ago on that german site.

I've been in and out with the usb plug about 10 times since I got it back, and I can already see slight scraping on the inside of the usb port, but inside is inside, I'll just keep an eye on it and see how it develops.
[HTC One S] djsubtronic:
Had mine for 17 days now, I have some chipping inside the USB port, and two pin sized chips on both top corners, and another one on the bottom. Nothing major so far.
[HTC One S] slvrbllt:
Would you please post the link to the site you are referring to?

Thanks!

UPDATE: never mind. Found!
[HTC One S] Komadyret:
One page back from here, the link is posted: http://xdaforums.com/showpost.php?p=26929196&postcount=821

Edit: Too late. You beat me to it ;)
[HTC One S] ghislandi:
HTC refuses to fix

SO i contacted HTC as I had chips after 3 days and they said this is normal wear and tear and refused to replace / fix...
[HTC One S] vasp3690:
Hate to say, i wrote about this a few pages back...

sent with SGS3
[HTC One S] ccart:
After a month and 2 weeks of having this phone and looking after it with extreme care, the top edge and usb port now look about 2 years old. Always kept in a case in my pocket with nothing else in it, ever. I have treated this phone like a new born baby, going as far as to never leave it on a hard surface and instead placing something soft under it to dampen any impact if it vibrates. Yet the chips still appeared and the top edge now looks like s**t.

My desire HD which is almost 2 years old could easily pass for good as new despite heavy usage over that time. I sold my desire after a year of usage in good as new condition and got an excellent price for it and the same with all my phones in the past. That is how well I look after my phones.

What's interesting is that last week in the UK we had a real hot spell, very sunny and warm. Before this I had a few chips, but after that hot week its so much worse. This could just be a coincidence, or perhaps due to the temperature changes the aluminium expanded and retracted more during day/night causing the MAO layer to flake off more around the edge?

Anyway, very very disappointing from HTC and its such a shame because without this issue I'd give this phone an 8 or 9 out of 10. A HD screen would make it a 10. Its so good and feels perfect in the hand. I contacted HTC and they said wear and tear go away. I can live with it but when I come to get a new phone sadly I think HTC have lost a loyal customer.
[HTC One S] Terminator19:
Could you post some photos?
[HTC One S] Komadyret:
Starting to look like lawyer-food.

This is imo by all aspects a manufacturing fault and at least where I reside that may actually be covered by a 5yr warranty....
[HTC One S] dtosun:
Who knows, when it will be fixed? Come on HTC...
[HTC One S] d3si:
I was so tempted to buy this handset but now I'm put off and confused.

I'm not getting on well with the SGS3 so really the only choice left is the One X

/sigh
[HTC One S] Komadyret:
Get the gray/blue One S. That one is good old-fashioned paint job. Good stuff :)
[HTC One S] vasp3690:
How come? I got it and its brilliant!

sent with SGS3
[HTC One S] djsubtronic:
Apparently the "redesigned" One S with beveled USB is a lie.
[HTC One S] vasp3690:
Even if it isn't a lie the usb port is not the only issue here...its the whole Mao technique.

I truly believe that part of the losses HTC has announced could be because of this issue as well. Serves them right for not dealing with it properly.

sent with SGS3
[HTC One S] touch of jobo:
This is mine. (SH24TW)

I don't know whether this is considered 'beveled', but to me it looks the same as in the german picture (cut-out of that also attached).

You can see a little bit of wear inside the port. The larger white bit is dust.

-Jobo

Edited to add @vasp3690: It'll be 2 weeks old tomorrow. No chipping or scratching so far.
[HTC One S] vasp3690:
Yes that does look like its the new type. Let us know how the rest of the edges of the phone hold up with time...

sent with SGS3
[HTC One S] djsubtronic:
Do you think there is a possibility that the beveled ones = the ones with Snapdragon S3?
[HTC One S] Android_Mark:
I cannot remember the exact code, but T is 7 letters from the end of the alphabet, so this phone was made sometime during the last week in April (the 4).

So when asking for replacements, or buying new, make sure you get one with serial number 24T or later.

BTW my week old SH23M is holding up quite well. Apart from the little chink which was there out of the box, the only sign of damage is around the USB port - but TBH I often go to bed later than my wife, so have to fumble in the dark to get the USB into its hole (not a euphemism!).

Going to put up with mine for another couple of weeks, then attempt to get a replacement.

M

---------- Post added at 08:19 AM ---------- Previous post was at 08:13 AM ----------

Jobo,

I think we'd all be interested to know if the MAO process is better as well as the slight redesign. I'm guessing there is no way to tell from touch/comparison to older spec??

Obviously we don't want you to try to scratch your phone, but if you could do regular postings of anything that has happened, and the result (eg dropped phone, not damaged etc!)

Really hope this new version is the phone that HTC promised on their original video - the first phone that dones not need a case...

M
[HTC One S] touch of jobo:
I don't know for sure how to tell, but I think this...

Processor	: ARMv7 Processor rev 0 (v7l)
processor	: 0
BogoMIPS	: 13.53

Features	: swp half thumb fastmult vfp edsp neon vfpv3 tls
CPU implementer	: 0x51
CPU architecture: 7
CPU variant	: 0x1
CPU part	: 0x04d
CPU revision	: 0

Hardware	: ville
Revision	: 0080
Serial	: 0000000000000000

...means "Qualcomm 8960 Snapdragon S4". (Does it?)

..but under SH26 as those may be the S3's? :D ;)

This is my first and only OneS. I have nothing to compare it to. Maybe if someone posts a macro closeup of an 'old' model we can see if not only the body shape but also the surface texture looks different.

I don't put a case on it, but I'm also not deliberately being stupid with it. Dropped it twice so far, but never on any really unforgiving surface: once on wood, once on carpet, from about 'shirt pocket when bending over'-height.

It will be difficult to gather good data on this, as there are many variables involved, some subjective. Also, it's still very early, so even the older models are quite new. Maybe use a poll in about a month time, broken down into: old/clean, old/damaged, new/clean, new/damaged, having only people participate who don't use protective cases.
[HTC One S] djsubtronic:
I think so, where did you go to view all that info?
[HTC One S] touch of jobo:
/proc/cpuinfo
[HTC One S] djsubtronic:
Mine's the same, I guess that is S4 then. Interesting. Maybe if I wait until the end of my one month period (which is in another week or so) I can swap it for an SH24T model. Until then, please let us know how your phone fares in terms of chipping.
[HTC One S] Harrysoon:
Alright, I'm on to my 4th One S and I've pretty much been all guns ablaze at Carphone Warehouse, with no avail.

To summarise up to recently. I got my One S on the 18th April. Chipped within 2 days. Found this thread, exchanged it. Chipped within 4 days. Contacted HTC and Carphone Warehouse for more information. HTC said new batch has been sent out with tougher MAO etc. Carphone Warehouse knew nothing about it. Exchanged again on the 31st May as this was my last chance to exchange in the 28 days period.

This chipped within 4 or 5 days, too. I went in to Carphone Warehouse and tried exchanging for a One X or a grey version of the One S. Didn't have a grey version, and would have to pay £99 for the One X (This was at the Lancaster store). Said I'd think about it.

Went down to Torquay for a couple of days and went in to the store there. They told me it would be £50 for the One X. Better, but said I'd think about it. I went to London after being in Devon, and went to the store in Clapham. He said it's not possible to switch phones at all, could only get another One S in black.

Pissed off at this, I went home and rang the complaint line who just apologised because I've been told 3 different things. Up until this point, bare in mind each phone has been a 23 serial number (from 1x SW23 handset and 2x HT23 handsets). I told him what I've been told about upgrading to a One X and he said it's not possible. It may have come up on their system, but might not have gone through, and that I should go back to the Clapham store and talk to them. Went back and I was told again I can't do it because Carphone Warehouse only follow rules from the network providers, as I'm with Orange, their policy is I have to stick with the same handset. If I was with O2, for example, I could get the One X. So I just got another One S, while I figure out what to do.

This handset I have at the moment though is a different serial number. It's a HT242W, so will see how long this one lasts. If it chips, then I may just exchange again, sell it in pristine condition, then use that money to go towards a One X or SGS3.
[HTC One S] vasp3690:
I guess you should have gone with the exchange of 50gbp they told you and not make a fuss about it. However if you are to exchange, one x compared to SGS3 i would go for the latter. Its a bit different in environment but one you get used it its much better.

Guys personally i am biased and subjective on this matter. Simply because HTC has made me this way. I cannot believe that the bevel sub port will suffice for the entire phone to not chip and also there is no way of knowing that the MAO is thicker as we cannot measure it. What is also much more frustrating is that HTC has not officially reported these changes, ie what they have done and from which batch, and their original statement of `implementing a few changes` is just vague. What they should have done is replace every1s phone with their new batch by posting a statement in their blogs and media services

sent with SGS3
[HTC One S] raikesy:
Let's be honest people, this is going to be a never ending war. I've personally gotten over it, keep my phone in a svelte Diztronic TPU case and spend my time enjoying the phone.
[HTC One S] vasp3690:
That's an honest choice, one that many cannot make as they wouldn't compromise buying a 400£ phone to have to keep in a case so that it doesn't deteriorate from normal use. Some think that a case is either to protect from a fall or an accessory to make the phone look nicer.

But i agree with you these are true 2 sides of solving a problem

sent with SGS3
[HTC One S] Harrysoon:
I should have exchanged in Torquay, I know, but as the guy there said I can do it in any store for that price I said I'd wait until I was back in London as I was camping in Devon. Though the guy on the phone could have been right; the exchange for the one x may not have gone through.
[HTC One S] Joh@n:
Attached the image that Dynafix (the company that repairs HTC phones in my country) has made of my One S. You can see the "damage" at the USB port and also on the top left edge the coating has come off. I will update the picture later on with a better one.

I have handed in the One S Friday the 1st of June, I received a quote last Friday (8th) to repair the One S, for 119(!) euros. According to them I dropped it or something like that, but it has never been on the ground. Only on my desk or in a pocket of my trousers, without anything else in it. I already complained at HTC that this is unacceptable. I am curious what they will do to have it resolved.
[HTC One S] djsubtronic:
How's the top edge/corners holding up now? Is it still scratch free? I am hoping to exchange mine today for a SH24TW or later model too, hoping they have some in stock.
[HTC One S] kadison:
I know its year, month then day (24T) but what does the W stand for?
[HTC One S] djsubtronic:
No idea...time of day? Lol. Might be better to get one made a midday when they aren't tired from the night before or rushing to go home.
[HTC One S] Joh@n:
As far as I know, mine started with SW24 or HT24.. It is currently for repair (replacement).
[HTC One S] djsubtronic:
What was the problem with it?
[HTC One S] Joh@n:
http://xdaforums.com/showpost.php?p=27252333&postcount=866

:)

Already contacted HTC, they can not do anything about it, again they have escalated the issue. Dynafix can not do any issue.
[HTC One S] touch of jobo:
Both the glass and the unibody have no marks whatsoever. Both are unprotected. But I have not exposed it to concrete or sharp metal.

-Jobo
[HTC One S] djsubtronic:
So I replaced my One S today, got a HT242, so not a 24T that I was hoping, and as expected, it does not have the redesigned USB port. I suspect this will start chipping as well, but fortunately I now have another 28 days to swap this if it chips again.
[HTC One S] Joh@n:
Who has replaced your phone?

These are pictures of mine (all clickable). HTC/Dynafix says it is user damage due to a dropped phone. How can e.g. the USB port be like this without dropping?

Bottom right

Top Left

USB
[HTC One S] djsubtronic:
I bought mine from Carphone Warehouse UK, they have a 28-day swap policy for manufacturing faults. I had to explain it to them in my local store because they weren't aware of the chipping issue, and my chips were really small. But they didn't have any in stock, so I went to another store. The guy in the second store was aware of the problem so he swapped it straight away. I tried getting a SH/HT 24TW or later model since those are apparently the redesigned ones, but the latest he had was HT242. I have another 28 days now, if this chips again hopefully by the time I replace it again there will be redesigned models in stock.
[HTC One S] hunabku:
Hey all forum users.

Been monitoring the topic a bit(from the later pages) since i started to have the idea of buying one One S MAO.

As i understand it is unclear which of the series chip, which not and when.

My info for you:

I work in a electronics store and we are also one of the resellers.

Our first batch of One S's have S/N HT25

The batch came to our store on Saturday, 9th of June and has been showing off on one of the stands since then.

Until now (3 days) there seem no chipping issue, but i am not certain if any physical contact has to be made for the defect to unvail.

I will keep you posted, if anything should change.

btw, what you think of the grey variant? Is it much more "less attractive" than the MAO?

What you think of starting a topic seperate, where users can report their phone's status?

Cheers :)
[HTC One S] Big_Den:
Received mine from T-Mobile today serial number starts HT24RW. I'll keep everyone updated on the chipping. Stunning phone btw.
[HTC One S] vasp3690:
Do you honestly think that taking a phone off the box and putting it in a stand it will start chipping ? We said it chips with everyday use, but let's not over exaggerate!

sent with SGS3
[HTC One S] hunabku:
I honestly don't think that, but you may never know :)

People used to think that earth is flat aswell ;)
[HTC One S] dtosun:
What is the Chipset version of new batch? Is it S3 or S4? which store you are working. We can buy it from there:)
[HTC One S] hunabku:
How do i find that out exactly?
[HTC One S] Big_Den:
S4 should show model number z520e and 1.5GHz dual core, S3 is clocked at 1.7GHz
[HTC One S] hunabku:
I got a little naughty and got my hands on for all of us:

Processor	: ARMv7 Processor rev 4 (v7l)
processor	: 0
BogoMIPS	: 13.52

Features	: swp half thumb fastmult vfp edsp thumbee neon vfpv3 tls
CPU implementer	: 0x51
CPU architecture: 7
CPU variant	: 0x0
CPU part	: 0x02d
CPU revision	: 4

Hardware	: villec2
Revision	: 0000
Serial	: 0000000000000000

Is that the S3?

As i understand the S3 Proc is inferior than S4?

Cheers
[HTC One S] Big_Den:
Looks like an S3

mine says

Processor	: ARMv7 Processor rev 0 (v7l)

processor	: 1

BogoMIPS	: 13.53

Hardware	: ville

And some other things are different

S3 variant is known as htc ville c

99% sure S3
[HTC One S] hunabku:
I'm quite ignorant about this topic, but why would they change it to S3? It is inferior then S4
[HTC One S] djsubtronic:
So basically, as per my observations, to get "redesigned" S4 model:

xx24T < S/N < xx251
[HTC One S] Big_Den:
Supposedly shortage of S4 chips by qualcomm. The north american Samsung S3 variant will have it as well as the ATT One XL and the Evo 4G LTE.

Basically customers getting shafted on HTC's behalf.