yashsingh1/xdaforums huggingface dataset:
[HTC One X] Scorpion183:
Htc asked me now for all my information serial, imei etc for analysing the screen flickering problem.

But I still hope that it is a software bug. Because I have no other problems with it.

Gesendet von meinem HTC One X mit Tapatalk 2
[HTC One X] villandrew:
Received my new One X in exchange for my flickering one from T-Mobile UK.

It is also a HT23 and made in Taiwan, will update if the flickering starts soon, none so far.
[HTC One X] evo6:
Mine from T-Mobile started to flicker again this is my third handset, shall we go for a 4th?
[HTC One X] villandrew:
Looks like my 2nd will inevitably have the same fate. I don't find it to be too much trouble to keep on swapping handsets, it was pretty simple. Unless I'm missing something...
[HTC One X] evo6:
Its not a problem to exchange they are pretty good, its because i have to reinstall all my apps and stuff again takes a while to do. The store are getting a new delivery today, i'm praying its the HT24 batch.
[HTC One X] jonstatt:
Based on some feedback, HT24 don't seem to be any better. There are still issues with the screen flexing against the shell and one report of flicker. It is just that there are fewer HT24 units in circulation so there isn't so much feedback yet. I think it will be HT25 units (built in May) that may have production improvements. As problems only got reported in the last week to 10 days, there is no way any current stock reaching retailers will have production improvements yet.
[HTC One X] double_ofour:
My first 2 letter in serial is different from most of you guys. I have SH23*****
[HTC One X] villandrew:
That would be a Chinese manufactured One X
[HTC One X] double_ofour:
It says its from taiwan, the China model is a bit yellow tinted but this SH23 Taiwan has no other color tinting.
[HTC One X] evo6:
I would rather have a yellow tint than a flickering screen!
[HTC One X] villandrew:
How strange, according to the forums SH = Shanghai, China

Source: http://xdaforums.com/archive/index.php/t-1589364.html
[HTC One X] double_ofour:
hhmm...
[HTC One X] evo6:
Got my 4th handset lets see what this one does!
[HTC One X] joll200x:
i've had a brief look at this and in my limited testing i *think* it's a software issue.

Reason being - if you go into developer settings and turn on the option which flashes the screen where and when its refreshed / repainted - you don't see the screen flicker (well - the screen flashes random colours but my guess is the flickering is to do with screen repainting rather than a hardware problem like a loose connection). anyone care to test and confirm or disprove?
[HTC One X] Spl4tt:
just tested. screen is not flashing when it's flickering..
[HTC One X] villandrew:
My 2nd handset, which I received today from T-Mobile UK, is developing a light flicker on grey in the Display Tester app. Looks like I'm in this for the long run. I will probably just stick with it until HT25 now... At least this kind of flicker isn't as annoying at what other HOX owners are experiencing...
[HTC One X] evo6:
If this one does not work T-Mobile (UK) said I can cancel my contract thank god. I have no flickering at the moment, i gave until tomorrow, usually takes a bit of time before it starts!

My brothers sim-free one is perfect he has been using it for a week with no issues.
[HTC One X] nikzDHD:
Got my replacement today quick look its a HT24 currently at work so won't get to test until later this evening or tomorrow will keep you all updated on its issues.
[HTC One X] evo6:
I hope yours works m8! At least you got the 24 batch mine is still 23 lol.

---------- Post added at 04:11 PM ---------- Previous post was at 03:44 PM ----------

It seems HT25's are also getting the problem after reading reviews on Amazon! When will it stop!
[HTC One X] MatchedANDY:
Software problem

I believe this is a software problem as it sometimes does not happen in certain menus or with certain colors on screen.
[HTC One X] double_ofour:
agreed, its occurrence is random. There must be something like activity that activates it. It might be deep down in the kernel.

I wonder if this issue persist in AOSP rom or AOKP rom, if not then it might be related to htc sense. But then, we currently dont have any AOSP rom. just a senseless rom that still came from HTC.
[HTC One X] nickporwal:
i think if you are talking about the grey color flickering then its random because it can only be shown in grey color. When a pop up comes up on your phone, the color of the screen other than the pop up area is somewhat grey, thats why its visible on it.......it might also be because of hardware fault or bad magnetic shielding (just a guess).

What i am thinking is how ignorant HTC can be. I never expected this from a highly reputed company. IF only HTC has some balls and tells whether this is a software and hardware issue, many customers like us would appreciate it.

But i hardly thinks they care about this. This is my last HTC phone ever.
[HTC One X] double_ofour:
Yes even in gray area and in dim background when in brightness option is in random ocurence..
[HTC One X] silentninja:
flickering low brightness

I've had my HTC one X for over a week now (It's HT23) and didn't have the flickering but now it has started. Only happens for me though when brightness is down to minimal, otherwise any other brightness level (or set to Auto) its fine. Maybe this is a reason why the auto brightness is slightly brighter than it should be because it never goes to its lowest value.
[HTC One X] Scorpion183:
Can everybody with the flickering send an email to htc from the htc.com support site, then they see how many htc one x have the same problem.

Gesendet von meinem HTC One X mit Tapatalk 2
[HTC One X] nikzDHD:
Gradually this will start happening on all brightness levels as in my case. Starts off with none, then low then on all.
[HTC One X] evo6:
Fantastic my 4th phone has ****ing yellow screen. Had enough of this piece of **** its going back and i'm cancelling my contract.
[HTC One X] nickporwal:
i have read somewhere that yellow spots or yellowness goes away after few days of usage.....
[HTC One X] DazNoonan:
Well the third phone arrived on thursday at 12, as most of you know. Taken off charge a few hours later and been using it a lot to make sure its okay; so far I'm pleased to say that I've not seen any flicker at all. Long may it continue to be flicker free (I hope)!

Still don't know if its down to Hardware of Software but at this moment in time I'm glad I decided to exchange to get my third device.
[HTC One X] wizard123:
Are you happy with the screen flex too ? Or is yours flex free ?
[HTC One X] DazNoonan:
I can't say I've noticed any flex to be honest.
[HTC One X] nikzDHD:
Got my 2nd handset HT24 no strobing as of yet will patiently see what happens over the next few days. So far so good slight ripple when pressing egdes hard but that doesn't bother me too much. Not going to replace this one if I get no flickering.
[HTC One X] mertzi:
I sent my first HOX back because of backlight flicker and was supposed to get a new one but some screw up at three canceled my whole contract instead. awaiting a new phone and sim, they seem to be out of stock atm but I don't mind, hopefully I'll get a phone from a newer shipment.
[HTC One X] Spl4tt:
i was in a sunrise shop at the weekend and saw that there was a HOX to test.

i tried it and it was absolutely flicker free. it's a HT23 too, HT23WW127854 to be precise.

probably it's just too new, but i don't think so, because that screen there is ON the whole day..
[HTC One X] vegetaleb:
A bad robot in one of the HTC factories that's behind all this pain?
[HTC One X] AndroJosh:
I'm on my third One X now, the one I have now is a HT24...

Still got a flickering screen.

EDIT: Forgot to mention that it's on 1.28.401.9 too.
[HTC One X] Spl4tt:
waaaah.. the thrid one..

i still have my first, i'm not going to exchange this one till HTC gives some proper statement..

i don't want to get another flickering device, doing all for nothing
[HTC One X] vegetaleb:
Really weird when I see people getting flickering on 3 One X in a row while the majority not at all!

I don't want to accuse anyone but I think some samsung spies are abusing from this screen problem to throw fear among potential buyers
[HTC One X] Spl4tt:
lol xP

i'm still on my first, and i wait some more time to exchange it..
[HTC One X] dr9722:
Received my replacement and its flicker free. I believe it was just a bad batch. If you send yours back now im sure the stock of the bad batch would have gone by now.
[HTC One X] d33f:
I hope so, as i will return mine because of yellow spots and flickering issues
[HTC One X] DazNoonan:
I'm sure I'm starting to see signs of my third handset flickering now. It's not as extreme as the last one and only very faint but it's still there, well unless I am convincing myself of it (HAHA). Going to monitor it as its barely noticeable and it really isn't anywhere near enough to make me contemplate changing again.

The 1.28 update for Vodafone comes out later today so going to see what that brings too.
[HTC One X] AndroJosh:
I'm thinking of waiting a few days just till another batch gets in to change it again, I love HTC's and it's the first time I've ever had a problem with them since getting my first when the Hero came out!

Never had a problem with any of them

Ps: I refuse to use any of the Galaxy series, they bore me :P
[HTC One X] pastey:
Received my replacement from Vodafone UK, (HT23) will also update if it developes the flickering. (took till day 6 on first one)
[HTC One X] DazNoonan:
I am starting to think the flickering is linked to the heat of the CPU/GPU/Battery (either one or all of those) as normally it begins when the phone is starting to feel hot or the battery is running at a high temperature.
[HTC One X] Spl4tt:
mine flickers always, no matter if its hot or not

even in the morning, when i boot it up (i always shut the phone down over the night)
[HTC One X] DazNoonan:
I see well that rules out what I thought then haha. You waiting on an OTA to fix it then or you just decided to live with the problem?
[HTC One X] Spl4tt:
no, i just don't see a point in bringing the device back and then get another one that flickers.

maybe there will be an official statement on this problem, then i can get a good device for sure, that's for what i'm waiting for
[HTC One X] DazNoonan:
Exactly what I am thinking at the moment. On my third device now and if I changed it for a 4th that is likely to just be the same as they have all had flicker in one form or another. The only issue with waiting for a statement is that if it turns out to be hardware the device would need to be sent off for repair instead of just being able to be exchanged for a new one (if within 7 days of ownership).

Having a device repaired is not ideal for so many reasons, which I think most would agree with. If the statement was stating that it was software then hanging on to your phone and waiting was clearly the best choice.
[HTC One X] Dave Trouser:
I noticed that my wife's HTC Rhyme has the same grey screen flickering. Using Google Play, the grey screen when there is a delay before opening app info shows it. Not tried Display Tester yet.

My One X doesn't always do it, but quite often. The Rhyme does it all the time on a grey screen.

Perhaps a "feature" of the newer HTC screens?
[HTC One X] janne303:
Mine is flickering on the homescreen and google play and when I watch movies.
[HTC One X] Ripley:
Mine never flickers, although my first one did.
[HTC One X] BarryH_GEG:
There's an identical thread running in the general section. I posted this there. I'm reposting it here in case it helps provide some insight on how similar problems were encountered and resolved on the Asus Prime.
[HTC One X] janne303:
The strange thing is that some of the one x does not have the flickering then

Skickat från min GT-I9100 via Tapatalk 2
[HTC One X] ayan15:
mine had a mild flicker while on gray color and yellowish tint panel(no prob about that..) i email htc mea they said i can swapped it to the retailer within 30 days since i buy it.. so tomorrow ill drop by to swap it..

its been 10days of hoping it will be software bug but i notice the others dont have it.. its hardware..

hope my replacement is 100% ok..
[HTC One X] Eggcake:
Some just don't see it or aren't looking hard enough. I haven't seen the flickering on my 2nd One X yet but I'm sure it will come up sooner or later (I didn't replace it because of that). Also I'm pretty sure it's T3 related as the Prime had very similar issues. TBH in 99% of practical situations the phone won't flicker. Also, not everyone with a Prime had those flickering issues and it was a software bug.
[HTC One X] janne303:
So its no use sending it in for DOA then?
[HTC One X] jonstatt:
Its a bit cumbersome we have two threads in two sub sections with the same discussion.

I found that mine flickers but only during high CPU activity such as rendering a web page, and at a very specific brightness setting while auto-brightness is on, AND only while the battery is below about 40-45%. I am sure many users will say their phone is perfect until they come across a very specific scenario like mine.

I don't believe its Tegra 3 related. I am fairly convinced its a poor component , the backlight voltage regulator. But I don't think there is much point in swapping it, because I think you will end up with another one that has another specific set of circumstances it flickers with. HTC need to change the component on the production line and this could be a month or two. If yours flickers all the time then I understand it might be worthwhile swapping it.
[HTC One X] DazNoonan:
I've just updated to the Vodafone UK OTA 1.28.161.9 and my third handset is definitely showing signs of flickering just like my second one did, something still tells me its a software controlled problem though and not a specific component, but nobody knows and HTC are being typically silent.

I am starting to agree with most people now though that swapping it out is just getting pointless, I've had 3 handsets now and I am still getting this same issue with each one. Why some people are noticing it and others arnt though could simply be down to the individual, like I said before my girlfriend can't notice it but I can and so can a mate of mine I asked... Very strange!

I think the best plan is just to wait things out and see how it happens, rather than just swapping every 7 days as I simply don't think HTC even know how to sort it.
[HTC One X] evo6:
My sixth one is not flickering yet. Seems like people are catching up to me with the number of returns going on.

I think most people dont know what they are looking for when they say their device is perfect because as someone already mentioned they will all start doing it eventually, i'm just waiting for mine to start.

I'm not going to replace it a 7th time i'm going to keep it and let HTC fix it after a couple of months. I have a full HTC chat transcript to back me which states they know about the problem. if they refuse to fix it.
[HTC One X] DazNoonan:
I hope it doesn't happen on that one mate but unfortunately I think your right it will start which is a pain. Your probably right not changing it again though as you will be going through shed loads of phones no doubt.
[HTC One X] Spl4tt:
friend of mine has his HOX now too, just saw it, no flickering, and the device has much better batterylife than mine. the whole screen looks like it is much better build.

His HOX feels much better than mine Oo the screen really is better

Sent from my OneX.
[HTC One X] lawrence750:
All mine have been the exact same circumstances.

Except the fact that after a few more days it does it all the time.

If vodafone gave me more than 7 days to swap it, I would wait longer, but after the 7 days, and it has to go to HTC (leaving me phoneless) and let them 'repair' it, and probably send it back to have the same flickering again plus more.

That's why I have to swap it every 7 days, 4th one arrived today, not surprisingly it flickers.
[HTC One X] DazNoonan:
Sorry to hear your 4th one is flickering now, you already arranged for that to be swapped out? Wonder how long the networks and HTC are going to let this go on for without acknowledging the real problem and provide a resolution.

Have you tried speaking to HTC support and telling them you are about to go on to your 5th handset and see if you can push them for a better answer?

I'm sat here with my 3rd flickering; it's unacceptable.
[HTC One X] lawrence750:
yeah I look very closely from the start now, I haven't yet, i'm gonna wait until the 5th or 6th day, hopefully voda might have got rid of yet more dodgy devices, and i might be in luck by the time this one gets replaced (although i haven't got my hopes up)

Yeah spoke to em (HTC) yesterday on the live chat, asked if there was any update but nothing yet, anyways the more they get returned DOA with reason of screen flicker, i'm sure they'll fix it soon. At least they better do, or I'll end up going for the next 30 months on this contract without having a one x for more than 7 days. right pain in the arse now having to reinstall the apps etc.
[HTC One X] DazNoonan:
Yeah you would hope they would do something about it. I got my 3rd unit last Thursday so I guess I have until tomorrow to ring and return it.

Exchanging with Vodafone is actually really easy as they give you the 1 hour delivery slot, so that with the initial charge you are only without a phone for say 4/5 hours which isn't too bad. Much better than other networks, and although its not ideal changing at least the process (thanks to Vodafone) is easy. I suppose the only saving grace App wise is if you have it backed up using Google then it all syncs back down with the settings etc... Again still a pain.

Usually takes me around an hour to get the phone back to how I want it.
[HTC One X] lawrence750:
they say they are looking into it:

Chat Transcript

Please wait while we find an agent to assist you...

You have been connected to Georgina.

Georgina: Hi Lawrence, thank you for contacting HTC Support, I am looking in to your query now.

Georgina: I understand that you have a flickering problem with your device?

Lawrence Cook: Yeah, just received my 3rd replacement today, which also flickers

Lawrence Cook: previous replacements were for screen flickering also, 2 of them also had a dead pixel each

Georgina: I apologise that this has happened. What HTC device do you have

Lawrence Cook: my main question, is HTC actually looking into this? Vodafone give me 7 days on each device to exchange for a new one, and because HTC haven't bothered to tell anyone yet if its hardware (which i suspect it is) or software , i'm forced to keep returning this device

Lawrence Cook: its a HTC one x

Georgina: I see, we are currently having this looked into.

Lawrence Cook: HTC are soon to have a huge pile of returned device for this same problem (plus others of course) considering HTC lost a load of money last quarter, I was expecting them to have the one x be perfect, but it's like trying to win the lottery here

Lawrence Cook: obviously I have no choice but to have this one replaced also

Georgina: I am truly sorry that this has happened. I can assure you we are looking into this as quickly as we can.

Lawrence Cook: OK thanks, I hope they find out what it is quickly!

Georgina: You're Welcome.

Georgina: Once we know we will announce it.

Lawrence Cook: ok thanks for the help

---------- Post added at 11:52 AM ---------- Previous post was at 11:50 AM ----------

Yeah I'll admit vodafone are being brilliant about this.

Weirdly though, my apps don't all download again.. they started to this morning, but then just stopped for no apparent reason :mad: so have to do it all manually lol.
[HTC One X] myself11:
The issue with flickering is that, in some cases, it's hard to prove. I can't return mine and it only flickers in some ocasions. If I go to a HTC Repair Center, I might not be able to show them the issue and they won't give a crap about it.
[HTC One X] janne303:
hmm I wonder if all HTC support sits down in the same country doing google translate and copy and paste standard answers... I got almost same answers during chatting with the "swedish" support last night...
[HTC One X] DazNoonan:
Thanks for the Chat transcript, unfortunately more uselessness from HTC.

Yeah on my current device the apps dont alert there is an update, I only find out when I go to the store which is strange as the others did. Oh well if I return this one then I guess I will see what the 4th brings, although likely to be the same.

I would like to get some send without the Beats as if I keep getting replacements with the Beats then I must be getting the first batch (from 10,000). If that makes sense?
[HTC One X] lawrence750:
my replacement came without the beats, but the courier just swaps the handset for handset no accessories of course. doesn't really bother me tbh, as if he did, id have like 6 sets of em now. I'm getting sorely tempted to ask for some as compensation however. I'm just too patient i think...

EDIT: Daz: does this mean you've got several sets of the headphones now???
[HTC One X] DazNoonan:
Haha no I'm too honest to keep them all, I just changed the phone and left the new Beats in the box to go back. I should have probably taken them though as compensation I guess... Maybe next time :)

---------- Post added at 12:19 PM ---------- Previous post was at 12:17 PM ----------

Just thought at this rate we will be 7 day exchanging right up until the SGS3 comes out...
[HTC One X] lawrence750:
ahh fair enough. thats the thing, i hate samsungs touchwiz ui, so even when that comes out I still don't have an alternative :( gah the frustration! I guess ill be on my 25th device by the time htc have found the issue and started producing phones without it!
[HTC One X] DazNoonan:
Haha we are very similar, I much prefer Sense to TouchWiz. Your right though, you want a phone that works from day one, you don't mind small niggles and you don't mind niggles where you know an update will come out to fix. When you have a problem like this though where there is no resolution your probably doing the right thing in exchanging the device; at least you know you are getting another brand new one.

My 7 days is up on Thursday as I got the phone last Thursday, so there is a chance I continue with my usual calling them on a Wednesday and setting up the exchange routine and call them tomorrow. Like I said because of how good Vodafone are with exchanges its not as bad as it could be going through the process. Yes its annoying but it could be worse.
[HTC One X] villandrew:
Has anyone actually had any success in returning their handset for a new one?

I am about to call up and request a 3rd, however, I feel that T-Mobile UK still have the fault across all of their HOXs...
[HTC One X] evo6:
Its like i said m8 i think all of the ones in the UK have this problem.
[HTC One X] Ripley:
UK phone here, no problems whatsoever. HT24
[HTC One X] villandrew:
On chat to HTC now. They literally have no clue. We will be returning each handset week by week. Such a joke!
[HTC One X] DazNoonan:
I feel your pain... Been through the same thing 4/5 times with them now and each time its return it. Vodafone don't know what to say and simply have to let me exchange as its within the 7 days. There must be some serious frustration at the networks too dealing with this without support from HTC.

Something does make me think they know about it and know how to fix it though but don't want to announce anything because its their "Flagship Device@. So by us returning the units maybe they are fixing them and re-distributing them without our knowledge, How would we ever know if that was the case?

Devils Advocate of what :)
[HTC One X] villandrew:
Thanks Daz, I'm getting a 3rd tomorrow now, but they said the next will have to be returned to HTC and then wait until they fix and send back. T-Mobile even said that they can't even guarantee a HT24, which is very lazy as the stock room fella just has to look on the back of the box...
[HTC One X] janne303:
Isnt anyone suing HTC for this circus?