yashsingh1/xdaforums huggingface dataset:
[HTC One S] gelo01:
I, too, don't use case protectors either as it hides the sexiness of the One S. :) yet, as a consequence, it's more prone to break when dropped, so i treat it with extra carefulness every time i use it. btw, my highest score so far in quadrant is 5335. is that okay? my system info in quadrant is:

Model: HTC One S

Product: ville

Board: MSM8960

Brand: htc_europe

Current freq: 1512 MHz

Min freq: 384 Mhz

GPU renderrer: Adreno (TM) 225

so it's probably an s4? i'm kinda bothered because when I go to About>Hardware Info, the processor say it's a dual core. not stating if it's 1.5 or 1.7 GHz. i've heard from other people that before the recent OTA updates, it is still stating "1.5 GHz Dual Core" for the S4. But now after updating to 4.0.4, the processor only states "Dual Core". i haven't tried vellamo benchmark. will try it now. :)
[HTC One S] usaff22:
Yours is an S4. Adreno 225 and 1512 MHz is an S4.

Adreno 220 and 17xxMHz is an S3.
[HTC One S] tansubzsti:
same here

sent my phone in for reception issues and housing chipping.they sent me a bill of 72 quid sayin it was my fault..paid and fone came with new housing and same reception issues unfixed.sent it back twice and 3rd time replaced after 4weeks because they lost my handset..worst ever customer service they dnt give a damn.would never deal with them again:crying:
[HTC One S] usaff22:
Why did you pay for the repair in the first place? I would have escalated it further, instead of just coughing up.
[HTC One S] gelo01:
Whew! Thank God. :) i thought it was an S3 because you said that the newer batches with the S3 doesn't chip. Btw, do you know what could be the highest score of HOS with an S3 in quadrant? I checked the "Force GPU rendering" in the developer options, then I actually scored higher than my personal best. Now it scored 5409! :)

Sent from my HTC One S
[HTC One S] rul3z:
My HOS is chipping on the edges, its black with s4 and without beveled USB port, and i can't make it stop.. SN is: SH23VW

I keep covering it with a black sharpie and its good for a day or two, but it comes off eventually, thinking of taping non affected area and spray it with black spray paint or something..
[HTC One S] Tyler DeLarge:
Guys! i am same problem with my OneS' varnish!

but, is tehre somebody that after HTC' assistance, he found the same problem?

if it has scratches and a small dent passes the same under warranty?

if I unlock the bootloader and I have sent for the problem of the paint, they will be accommodated?

thanks men
[HTC One S] usaff22:
You will have to take a photo of the scratch and send it to them, which is which is what I did.

Sent from my locked, tampered ville
[HTC One S] Tyler DeLarge:
and if i unlock boot? the varnish will repair?

and...where i must send photo?
[HTC One S] Tyler DeLarge:
Upppppppppppppppp
[HTC One S] usaff22:
Send it to HTC via a support case on their website. Hardware warranty is different to software warranty so you should be fine.
[HTC One S] TurkzZ:
Had my HTC one s repaired free of charge (UK), done it surprisingly quick but they left a scratch on the screen! sending it back once again :(

... the usb port and top part of the phone are new, no longer as sharp as before
[HTC One S] sadegh1993:
hello

i have black one s with SH23VW...... S/N , i want to know will have every one s with SH23VW...... S/N chipping on the edges issue or something like that ?

thanks
[HTC One S] gelo01:
My friend has a S/N of SH23NW. Her One S start to chip after a week even she's using a casing for it.. I have a One S with a S/N of SH24KW, it doesn't chip even if i don't use it with a case. I believe that all with a SH23xx serial number is really prone to chipping with an unknown cause.. probably the first batch when it came out.. some says it is the "faulty" batch.

Sent from my HTC One S
[HTC One S] TurkzZ:
had mine repaired, the new shell after 2 weeks hasn't a scratch, not even around the USB port, all seems good :D
[HTC One S] lorddart:
Micro arc oxidation... Just watched the youtube video and couldn't help but keep thinking 'I wanna learn how they make plastic clothes hangers so I know how they made the back piece of my gsiii :(
[HTC One S] gelo01:
Love the sarcasm there.. :D

Anyway, i just had my first chip after 2 months of having the One S.. i accidentally scratched the back part to the edge of a metal table.. i tried to clean it with damp cloth, it does nothing.. but then again, i haven't experienced chipping in the edges of the phone with an unknown cause..

Sent from my HTC One S (S4)
[HTC One S] usaff22:
I once dropped my phone and a huge white mark on the speaker grill happened. Couldn't wipe it away.
[HTC One S] gelo01:
Sorry to hear that.. Within the speaker grill itself? I thought it was plastic?

Imo, new batches is tougher than the first ones, and it will never have chip if handled extremely carefully or if it is in a case all the time.. but for me, who doesn't use case nor screen protectors, it will be very prone to chips and/or scratches due to mishandling and/or accidents, but not with an unknown cause though..

Sent from my HTC One S (S4)
[HTC One S] usaff22:
Sorry to confuse you, I meant on the earpiece, on the left of the front camera. But I am taking the phone into repair due to MAO chipping, when they repair the housing I assume they will repaint that scratch too.
[HTC One S] gelo01:
I see.. so, our models are STILL suffering from chipping caused by accidents.. i think it is inevitable.. which reminds me of the video of HTC where they say that the One S doesn't need to be in a case, well that's very misleading..

Where do you plan on sending it in? To HTC?

Btw, the black One S is now available in our country (philippines), i guess it is the latest batch of One S, having a serial number of SH28xx but has the S3 processor..

Sent from my HTC One S (S4)
[HTC One S] usaff22:
I have an HT23 phone, so I think it's an early batch, which odds probably why it got a scratch when dropped. They might've fixed the problem with the new coating?
[HTC One S] gelo01:
Odd.. but do you think there is a big difference between SH and HT? I think drops will always give you scratches even if you have an earlier or a later batch.. have you sent in your phone yet? Do they fixed it?

(sorry for my english)
[HTC One S] adityamalik:
Chipping - hard ceramics - somewhat misleading copy in HTC ad

I found the HTC ad copy an interesting example of what can go wrong when marketing folks are translating engineering-ese :)

Ceramics are definitely very hard. No doubt the micro-arc oxidized ceramic coating is too.

However, in engineering terms, hardness is not the same as strength, toughness or resilience. Technically, hardness roughly means 'will not get scratched' or when pressed by sharp point on another body, surface will not indent/deform (as much as less hard materials). What that tells you is that the One S is probably much safer than other phones for being left in the pocket with loose change, being kept on concrete/gravel (kept, not dropped) etc. other situations with hard materials touching it. For our purposes, hardness is a surface thing.

Hardness does not imply that it can be dropped or a lot of force applied to it without damage.

Now, the chipping is probably a function of how well the 'hard' ceramic layer is bonded to the metal surface underneath. If you apply a force to the phone's surface, the force will still be transmitted by the 'hard' surface to the surfaces below, without itself getting deformed. This is unlike what a rubber coating would do i.e. get deformed itself but not transmit as much force as quickly (ok, not force but shock, I know, but to make it simple I'll call it force) to the layer below. It is possible that your chipping issues are related to the gradual fatigue of the layer underneath the ceramic after repeated smaller knocks or presses over time.

Net net, the answer is to get a case. HTC is definitely doing customers a disservice by suggesting that the phone does not need a case, when they should know that a case for real people does a lot more than just protect the phone surface from scratches in the user's pocket. Use it without a case only if you're sure the phone will not get bumped, knocked, pressed or gouged (by the cable end), or if you don't care :laugh:.
[HTC One S] usaff22:
Haven't sent it in yet, haven't found time yet unfortunately.
[HTC One S] neoantho:
French After Sales replacement OK

Hi guys,

I just had a nice surprise with HTC's French aftersales service (Cordon Electronics).

I bought a black One S from the first batch in April and had some chipping issues since the second week of careful use.

I just sent it back last week concerning the chipping issue and got it back 4 days later with a brand new black shell and it looks like all the edges (especially at the top of the phone and around the USB port) are less sharp than they were.

I don't know if the issue has been tackled but but they made some changes on the shells.
[HTC One S] yz250il:
Since in Israel the official dealer from HTC wont repair my chopping off One S (with in the warranty) and I have the skills I'm forced to buy the housing online and assemble it.

My question is, How can I make sure that the housing I'm buying is the new one with no sharp edges?
[HTC One S] hunabku:
Probably you can't. Only if the retailer has pics online. You could just order it and then send it back if it isn't the right one
[HTC One S] lonegunman0:
Micro oxidation fix?

Hi

Is there a fix to this micro oxidation failure that I can do myself? I know mine doesn't look that bad but I just got this replacement handset two days ago from HTC :(
[HTC One S] djsubtronic:
Have a gander: http://xdaforums.com/showthread.php?t=1856427
[HTC One S] sefirot43:
MAO Scratches

Is it possible to peel/remove off this finish and leave the phone on the aluminium base? Does anybody tried successfully any procedure?

Thank you!
[HTC One S] tehtomi:
i've been using mine without a cover for 2 months now and have dropped it a few times

mine does not show this chipping failure on the overall surfaces, only where you plug in the charger, it has a few marks, but thats normal.

try not wearing it in your pockets together with your keys? idk...
[HTC One S] sefirot43:
HTC should've thought that we live in a real world and the phone cannot be kept in a special protective environment to keep it without scratches.
[HTC One S] tehtomi:
true, just wanted to say the process can be different from phone to phone.

some have bad chipping some don't. i'm sure newer models have less and profited from some change

in their production process.
[HTC One S] wmk16:
htc email

Hi

tomorrow i'll send my htc third time - and I asked for phone replacement -- they send me email back- what You think about this ?

''HTC UK

My name is Nicholas and I am a technical support adviser with HTC. I have looked at your repair history and I saw that you had it in last time in September 2012. Our policy is that there is a 90 day window for faults to reappear before we can look at giving out a replacement device. It was I'm afraid too long ago that your phone was in for repair last to warrant a replacement. It is now booked in for repair again.

Regards Nick

Sincerely,

Nicholas

HTC''
[HTC One S] netrowdy:
The serial number theory is crap.

HT stands for Taiwan

and 23 means March (3) of 2012

http://xdaforums.com/showthread.php?t=472891

So I guess almost everyone will have this s/n at the moment
[HTC One S] Procake:
Someone should open a specific thread so people can post their S/N and if their One S is chipping or it's fine.

Then maybe we can find out if it's specific batches that are the problem.
[HTC One S] Tecardo:
It could be, that these edges weren't as hot as the other body, or something like that.
[HTC One S] Untouchab1e:
I still support the theory, as described here, that the Micro Arc Oxidation creates a ceramic surface layer on top of the aluminium. The aluminium is more flexible than the ceramic, and the stress and pressure on the edges is simply too much, and the ceramic cracks, exposing the aluminium beneath it.
[HTC One S] cookpass:
The first four characters are SH23 if that helps?

I'm in the UK.

And I have no problems as yet.
[HTC One S] Untouchab1e:
I wonder whats keeping it from happening while the device is in the box at the store though. Chemistry isnt my strongest suit, but why would these cracks appear only after the devices have been in the wild for a few days?
[HTC One S] umd:
This is ridiculous. Doesn't HTC try the phone they produced even just for a week? How could this be possible?
[HTC One S] ascot17:
Likely to be related to movement of the unibody. Any stresses/strains on the aluminium frame will cause flexing which may cause the ceramic coating to shear off. (No movement in the box).
[HTC One S] Tecardo:
If you read through the posts, i think you will notice that this theorie is from me ;) if i'm wrong correct me. I'm for the same theory, but i think it could be that some of the productions had some problems. So that the surface doesn'T connect well to the edges. The pressure on the edges let it crack.
[HTC One S] Untouchab1e:
I apologize if I havent given you the credit you deserve. Ive spent the latter half of the day reading about Micro Arc Oxidation and Aluminium so Ive probably "stolen" ideas and theories from quite a few people. Anyway, I agree with your theory, its the only thing that makes sense to me at least. Good job :)
[HTC One S] robban87:
I support this, I can imagine this is related to pores in the metal and/or that the surface got contaminants on it during the process.
[HTC One S] Untouchab1e:
All I know is that HTC should give us an answer ASAP. I will be emailing them (even though I dont have the HTC One S.. yet), and so should everyone else affected by the issue.
[HTC One S] scuzzbag87:
Bunch of babies. big deal it has tiny scratches Omg its the end of the world. People take these things to seriously. It's gonna get scratches get over it.
[HTC One S] masterkui:
when a product is advertised as scratch proof/resistant you dont expect the product to be actually more likely to scratch and chip would you?

If the answer is yes for you though, then please by all means, keep the product.
[HTC One S] thekitkatshuffler:
I would guess that most people who have got this phone already are used to HTC's excellent build quality, hence the consternation.

Given that you sent your post from a plastic toy phone, I don't expect you'd understand.

;)
[HTC One S] brenoweidenfels:
it's not a matter abou everyday use scratches. people pay a lot and just asked for a finished product without issues like that. and i dont see it as an design origin so why dont complain... and i dont see anyone overreaction on that point, just asking.

and of course the world keeps ready bigger problems ;)
[HTC One S] jodue:
thank you!

the people, this is a ****ing phone not your suckling and it will definitly get scratches and bumps sometime in the future. before you start crying get either a case or another phone and be done with it.
[HTC One S] ILoveAndroid77:
Got the same issue at one corner.

Did not drop the phone, obviously no other damage in this area (SIM Cover or somewhere else around the chip).

Contacted HTC Germany.
[HTC One S] ILoveAndroid77:
Hmm, couldn't you afford one One S?
[HTC One S] QuintusDias:
Why don't we stay on topic and not get hot-headed over whether or not this is an actual issue. I you think so, by all means contribute. If you think not, stay away from this thread.
[HTC One S] jodue:
LOL, i have got one already mate :cool:
[HTC One S] thekitkatshuffler:
I'm getting mine delivered tomorrow morning and I swear, if it has any damage of this sort, then I'm blaming each and every one of you lot for your negative vibes!

:D
[HTC One S] mardon85:
I can handle a few little chips but this is after 5 days! What is it going to be like after 5 months!!
[HTC One S] Untouchab1e:
Exactly. And those thinking this isnt worth any attention, imagine Your phone looking like its been making love to your keychain for four years after just a couple of months of careful usage...
[HTC One S] Tecardo:
Untouchable: I don't asked for credit, I only want to help you. Your reaction on my theory, why some models have it and why some don't have it, was a bit strange. But thanks for your credit:)

Unfortunately my theory gets proven and that's not a good thing.

If we would know how much devices are affected. We really should make a list.

I will get a grey one and do some testing on it.
[HTC One S] Untouchab1e:
Sorry if it came off strange.

But yeh, the grey one really shoulndt have any problem like this what so ever. It's just a regular unibody aluminum case.

Whats gonna be interesting is whether or not HTC will acknowledge the issue, seeing as its "only" a cosmetic defect.
[HTC One S] SFP:
I have had a grey one for 6 days and it still looks like it did coming out of the box . (HT23)
[HTC One S] plastikuss:
Those with the black one, like me, are doomed to this...Mine has two days and it is starting...but it is a fantastic phone, the quickiest they have made.
[HTC One S] Drzfr3shboialex:
I wish I had a grey one :/ sense>touchwiz
[HTC One S] rootrider:
Hmm, mine is four days old and still as smooth as a babies skin...

Maybe this is due to my soft bag it is in? :D

Come on guys, did you really think wearing it unprotected together with keys and other stuff in trousers will leave it like 'out of the box'? This is like putting 500 bucks on the stairs and expecting them to be still there tomorrow.

Just my 2 cents.
[HTC One S] Drzfr3shboialex:
I agree but I do think its a design failure as well I mean its not like that with my gs2 or my old Mytouch 4g and 4g slide. I know they are different phones so different designs but its the design
[HTC One S] brenoweidenfels:
Seriously is that just trolling or do u not read what it is about?

No one is wondering about scratches from other metal objects like keys in the whole thread, nor poking walls and floors with their phones
[HTC One S] ZeppeMan:
I'm not taking the risk, so I changed my pre-order from black to the grey version :)
[HTC One S] psych0t1c:
What I do not understand is how people can put their precious phones in the same pocket as a keyring consisting of a bunch of long, metallic, rods with carved spikes on their undersides.
[HTC One S] Untouchab1e:
What does that have to do with the topic of conversation here? None of us who have concerns about this issue put their phone with their keys. Here we are talking about cracks appearing out of nowhere. Please read the topic
[HTC One S] croustibat:
I receive it in 2 days, do you think I need to cancel? :(
[HTC One S] Untouchab1e:
Depends how much you're bothered by the issue..
[HTC One S] mardon85:
YOU..

CLEARLY DON'T READ

If you're going to make smart comments at least read the thread saving yourself from looking lazy or ignorant.

Do you really think people would be kicking off if they scratched their phone by doing something foolish like that. This issue here is its flaking away with careful use. In my case kept on a desk or in an empty pocket. These new fangled mobile devices are nothing new, i've had a couple in the past and I know how to look after them.
[HTC One S] nebuneli:
I'll just keep on playing with my Desire HD until HTC gives an official answer on this matter.

OFF - TOPIC So you bought a phone from a manufacturer (e.g. Samsung) that also makes washing machines, couches , spoons, forks, tv sets, cars, refrigerators etc.. If you think that your Samsung Galaxy SII is better than any other handset why do you bother to comment on HTC thread ? Keep walking
[HTC One S] Untouchab1e:
Off topic: Samsung makes spoons? o.O

On topic: No response from HTC yet...
[HTC One S] mardon85:
Nope nothing here ether.

Wonder if they are taking their time to put an official response together.

Spoke to three (UK provider), they were actually very good. I may ask to swap for the grey one even though the black looks much much better.
[HTC One S] Dam4rusxp:
My black One S should arrive in the next couple hours. Unfortunately I'll have to pay attention on this issue first, before I make it S-OFF, so I can get a replacement or give it back, when this happens. I thought this would be the perfect phone :(.
[HTC One S] nunomeneses:
There's no such thing!
[HTC One S] mattionline:
It seems like lot's of people have this issue, even reviewers mention it.

Eurodroid noticed even the back getting grey after a week.

http://eurodroid.com/2012/04/11/htc-one-s-review/
[HTC One S] Teddy ruxpin:
Hmm mine arriving today...hopefully it was a faulty batch (sorry to the guys that have those but hopefully get sorted new ones) Otherwise HTC will have a mutiny on their hands.

Could be HTC's equivalent to the iPhone 4s signal problems..
[HTC One S] Tecardo:
We need to look for it going black again. I hope that Wikipedia is right. ;) for me it's not a problem at all. Looks kind of cool, like a design features. I have looked after some information and I will write some ideas later of the day. I hope that it will help, so that HTC reacts on the issue
[HTC One S] dtosun:
Anybody has this problem for Gradient Metal?
[HTC One S] ZeppeMan:
There haven't been reports that grey version suffers from this problem.
[HTC One S] psych0t1c:
Actually, I read not only the topic but the posts. My comment was related to post 53 in this topic and maybe I should have quoted it accordingly to avoid confusion.

One thing came to mind while pondering this and the postulated theory that the MAO procedure is a structural misdesign because the ceramic is harder than the underlying metal and therefore cracks and splinters off because the underlying alu flexes...

There should be an easy way to verify this. Those who have those cracks and "dents" and "dings" appearing out of nowhere should try the following just for fun (or even those with a brand new phone out of the box for verification):

Use some thick, clear scotch tape (one or two layers) and put them around the edges where those cracks and splinterings appear (or have appeared in the past days). Continue to use the phone normally. Then peel off the tape after a few days.

If it is really the case that the coating comes off in chunks because of surface / edge flexing then those ceramic pieces would be coming off along with the tape. If no further cracks / splinterings appear I would go out on a limb and say that the damage is primarily caused by an abrasive force on the surface (handling the phone with rings on the fingers, etc). Because simply put, if it is a more or less abrasive force, the scotch tape would absorb this to some degree and not let it go through all the way to the ceramic.

I hope I am making my point / concept clear here. If the damages occur out of the blue because the MAO does not stick / is not thick enough / etc. they will happen nevertheless, but the ceramic will be held in place by the tape. Peeling it off after a while and having chunks of it in the tape would be the smoking gun to prove HTC failure to implement the technology correctly IMO. Because that way you can be sure it was not the abrasive force of a finger ring, lighter, key or something else in your pocket along with the phone that causes the dings and cracks.
[HTC One S] Untouchab1e:
I understand where you're going with this, but if you look at where the cracks have been appearing, along the edges on top of the devices, I find it hard to imagine how someone would hold the phone so that their supposed rings scratch the top edge of the phone.

Besides, I suspect most of us have had phones before and been able to show great care with handling them , so unless we all just suddenly decided to go and get lots of rings before we opened up our One S, I honestly doubt this is the problem.
[HTC One S] mardon85:
<<Update>>>

HTC have said the following:

Dont really want to do without my phone. May ask three if they can send it back and I get a silver one instead?? What to do??
[HTC One S] rboekee:
Well, I've spoken to Phones4U (UK phone shop) and they are happy to replace it (although not until tomorrow as they're out of stock). Just don't know whether to get another black one now!

Does anyone know if HTC has recognised it as an issue yet?
[HTC One S] netrowdy:
standardised text blocks which fit to 0.0 % to your problem