yashsingh1/xdaforums huggingface dataset:
[HTC One X] Forever_n00b:
Auto-rotate

I was on ARHD 6.x when auto-rotate stopped working and calibration would fail. Rebooted into safe mode, ran calibration and all was fine. But since yesterday, auto-rotate has stopped working again. Calibration succeeds both in normal/ safe mode, car mode landscapes but the screen still won't auto-rotate (tried messaging and browser). Went back to official RUU, doesn't work. Applied 2 OTAs, auto-rotate still doesn't work. Calibration still succeeds every time :confused:

I'm going to keep the phone till I get my hands on a micro-sim adapter and then send it for repairs. Is this a widespread issue or is it just me?
[HTC One X] apm0003:
This is the G-Sensor issue. There are a number of threads on this ..search for g-sensor. Quite a few people reported it. I had same symptoms as you, factory reset seemed to 'fix' it only for it to happen again after a reboot. I returned my HOX for replacement.
[HTC One X] oliseo:
Hi, I'm second HOX.

1st HOX, Grey, *Unknown Origin*.

This had the issue with the touchscreen, with a horizontal bar in the middle of the screen not working and sending it haywire.

Received my second one today.

SH43K - CHina *Grey*

No touchscreen issues.

Slight ripple on pressure on the right hand side. Nothing major.

Then I noticed I couldn't see the notification LED. Had a look, and the holes in the speaker grill have not been drilled all the way through.

Everything else is perfect. Looking at the list of issues, I was thinking about keeping it.

Until I realised that I wouldn't be able to see battery life (having to keep switching the screen on, that would be no good).

Can't see notifications in a silent ares (can't keep switching the screen on - battery life)

And the major reason I am sending it back. Charging!! I won't be able to glance and see if it's fully charged.

So all in all, I know it would get me mad having to keep switching the screen on.

So it's going back.

I'm asking for a white one this time, as I believe the UK batch of grey Carphonewarehouse have are bad.

The colour isn't really important to me, it's going in a case.

Also worried about sound quality. As I reckon about 30-40% of the grill holes aren't completely drilled through.
[HTC One X] kingwei:
One X defects

Bought my new HTC One X (white, Taiwan made) 2 months ago

Defects (to date):

1. Light leak from LED button at bottom right

2. Offset camera

3. Creaking when applied pressure at left edge of LCD

4. Rattling sound at top when shaken

5. 2cm scratch right top edge of LCD (when brand new)

No other problem yet
[HTC One X] Northantrim:
I think I've been pretty lucky.. Only problems I've had are the yellow spots (sort of my own fault,, went a way in a day, haven't been back) and overheating. But I don't mind that from a powerful phone. Max temperature it gets to is 65 with general use, and 75 running Benchmark tests.
[HTC One X] jamiee6610:
First phone -

Had weak 'protective coating?' on the screen, got scratched way too easy

Developed wifi issue

And then battery crapped out and died in less than 6 hours!

Second phone-

Has been fantastic bar the casing!

Sadly it seems the super ceramic like polycarbonate is not hard at all and every bloody day i develop another scratch on the edge thats exposed on my leather case advertised on HTCs website!

I have now had to contact HTC about this as the vendor of the phone said if something like the camera or screen wasnt working they would replace the phone but consider the case cosmetic?

HTC are asking me to now return the phone to 'investigate' the matter to see if i have abused said phone?

Watch this space....
[HTC One X] hamdir:
do we expect devices to be built from diamond?

i dont get it the entire world is holding an iphone and whenever i borrow it for a second i can see its infested with endless scratches on its glass like back and front....even the camera protection glass...and yet i find no apple fan complaining!

so why are we so naggy when it comes to HTC?

there is a reason why they make protective cases/pouches and that to protect your device!!

otherwise you should be fine with scratches if you like to use your device naked, put it in your pocket, throw it on the table and mate it to your coins and keys!

gorilla glass is meant to protect the glass from daily abuse, put any other type of glass or plastic and you will see scratches come out from nothing at all, just like the screen portector gets ruined in no time, gorilla glass lasts a lot more but its not diamond!!

seriously people you are driving me crazy, my device is in a pouch when im not using it and naked it when i use it, still prestine just like day 1
[HTC One X] timmyk101:
Plus one for a little light leak at the bottom and plus one for bad radio and not reconnecting to data networks as it should although this may be software related
[HTC One X] Aleemz:
Well, I was almost afraid to buy the One X after reading all these problems. As a perfectionist I thought maybe this isn't the phone for me. I'm glad to report after picking mine up yesterday, I'm loving it! None of these reported problems so far.

Glad I didn't abandon HTC after 12 years of loyalty for the SG3.
[HTC One X] ingFu:
My One X has the Screen Flex Issue and since a few days the GPS doesnt get a fix.

When I squeeze the device it gets a fix.

Will send it in for a repair.

Seems like a gamble if the repair center does a good job though.

Fortunately we can annul the sale contract after two unsuccessfull repair attempts in Germany.
[HTC One X] avara:
I consider myself very lucky. I have an HT23N device and it has none of the issues mentioned here. Except getting a bit hot with games/download but I concur next OTA should fix that. I'm very impressed with this phone.
[HTC One X] BarryH_GEG:
I bought mine two months ago to replace my i9100. It's an early March build HT23 making it one of the first produced. At the time I was researching it the front page of the forum was filled with threads about flickering, display issues and QC problems. As I was going through the various posts, while there was a lot of volume of discussion, quite a bit of it was the same people talking amongst themselves. I decided to buy the phone from the UK anyway which, being in the U.S., becomes a ***** if it needs to be exchanged. Knock on wood, it was literally pefect when I got it and is still that way today. It's been dropped at least six times and that hasn't affected it in any way. Sure there could be problems in the future. But Iran could launch a nuclear weapon and annihilate Western civilization too. I'll worry about both when the time comes. I have some quibbles with some of HTC's design choices but they didn't design the phone specifically for me. Friends bought the phone after seeing mine and have had similar experieinces.
[HTC One X] TheBP:
After unboxing i find some cracks on polycarbonate and something like 2 black abrasions. But i cant post links to pictures to show you.

I sent it to service and waiting.
[HTC One X] klonkers:
First phone: WiFi fault, replaced no problem

Second phone: screen wasn't attached to the casing correctly, replaced after a bit of hassle

Third phone: everything seems perfect, besides ripples when pressed at the edge of the screen, bit it does require a fair bit of pressure. As people suggested I'm waiting about a week to see if it goes away. Third time lucky I guess. All of them were SH25 models

Sent from my HTC One X
[HTC One X] Te Kaihau:
First off, just want to say thanks to this forum for being so damn useful. I'm on my first smartphone here and some of these threads have really helped me to figure out what is normal!

So, SH24YW phone here, and everything seems ~mostly~ flawless. I do have screen ripple down the left side, which activates on touch, but not the kind of touch I normally do when I'm using it. Also, there is a click when the bottom right has pressure applied, along with ripple down that area. tbh, it's pretty disappointing now I know it's there and it makes me feel less convinced that its solid, but reading around also makes me realise it's standard, so what the hell. Plus, it only turns up if I go looking for it.

I have been offered a replacement, but I don't think I'm going to bother, because the rest of the phone is *fine*, it doesn't interfere with normal use, and I don't want to deal with the possibility of getting a worse one! Honestly though, I think the phone is awesome. Now all I need is the 1.29 update from my UK provider.... that SD issue is a pain.
[HTC One X] OzanSRC:
Mine is Chinese built SH24 and the only issue is battery. Battery drain is too fast for a Taiwanese Hox and shows wrong battery stats (%3-4 drain in a minute).
[HTC One X] :
Mine is SH25 and the led light bleeds through the speaker grill, does anyone has this FEATURE:(? ( I mean between speaker and glass grill.....I said it wrong..sorry..)
[HTC One X] KLUVJ:
yep, i can see it through the top too LOL
[HTC One X] hamdir:
i have come to the conlcusion that all One Xs will have to relax in at least one side, due to heat, physical stress and the tightness of the whole design, the relaxed side will often have the creek the sound

mine have that sound at the bottom near the button with some light bleed in that area, but nothing else top left an right are rocksolid the whole device is a very rigid and durable if you ask me and all instances of LCD ripple disappeared with time

tiny issues like this you have to neglect, the big issues like loose screen were the most worrying
[HTC One X] Te Kaihau:
So, after my last post........

On a snap decision, considering I needed to go in for something else, I asked the staff in my 3 shop to have another look at the click in the bottom right corner. The staff examined it (different people to who i saw before) and then offered me a replacement on the spot (i was in the last day of my 28 day returns period). What the hell, I thought, I'll take it. They must think the defect is serious if they're offering me the replacement so readily, after all.........

Really wish I didn't. The new phone seemed solid in the shop, but when I got it home, charged it, and played with it for a while the thing turned out worse than the one I returned. Far worse screen ripple under very slight pressure on both sides of the phone, ripple in the middle of the screen under medium pressure (which the previous didn't do) and, most alarmingly, after playing with it for an hour or so the screen on the bottom left side pressed in and came out with an audible pop. Basically, the infamous not glued to the metal part correctly thing, which was quite scary to witness.

Anyway, It's exactly the same batch as the one I exchanged (SH24YW), but such a difference in build quality. Then again, it didn't have LED bleed at the top like my previous did (although, dammit, i could live with that).

So, it's gone in for repair, because apparently I'm now out of my 28 day replacement period, which is rather a bummer. Here's hoping it comes back solid. I love the HOX and I want to be able to enjoy it.

Happy repair stories are gratefully appreciated :fingers-crossed:
[HTC One X] hamdir:
let's hope others would listen n realize the futlity of exchanging the phone for silly reasons :)
[HTC One X] oliseo:
Well,

I'm on my 5th HOX. Right at the end of my 30 day instant no messing we just replace it period.

Before this one I've had 2 grey ones, and 2 white ones.

1st HOX (Grey) - Had an issue with a broken digitizer. Was unworkable. Returned it.

2nd HOX (Grey) - Extremely minor issue with the LED not being visible through the grill (as the grill hadn't been drilled deep enough)

3rd HOX (White) - Awful build quality. Creaked like a pirates wooden leg. Absolutely no way I was keeping it. None of the other two did. (Actually, at this point I was woeful about sending back my last grey one)

4th HOX (White) - Exact same issue. Creak in top left corner. Next day. Creak in top right corner.

5th HOX (Grey) - Solid case, no creaks. No apparent faults I can see.

I realise my sample size is small. But the build quality on the White compared to Grey is awful. I've even had a scout around a few stores, and I've noticed the same thing.

The Grey case seems a good deal more sturdy than the white. Both of my white HOX's used to flex quite badly if you created torsion by twisting opposite ends. The Grey seems not to do this. (If you're wondering why I do this torsion test, well, that's what's going to happen if you put it in a pocket, so you have to test for that)

I've also noticed that I get a higher quadrant score using the Grey over the white. By roughly around 300 points! No word of a lie. (multiple tests).

And finally, I've noticed that I get superior voice reception, cell reception and wireless reception with the Grey. I was absolutely gutted when I sent my 2nd Grey one back. The white one didn't get nearly as many bars as the grey one did. Seriously.

Now, if I were to give any advice, for HOX users in the UK, with carphonewarehouse. If you can, go for the grey one.

Having owned both colours for a month now, whilst the white one is more striking, I actually prefer the grey one by a long distance. I can see the white one looking really tacky in a year or so. But the grey one is very understated.

Hopefully this is the last swap.

HT242 is my latest phone.
[HTC One X] Whitewater74:
My first, batch SH266. Hot pixel, saw it first after one week usage, when taking pictures in a dark area. Dead on arrival => asked my money back.

Waiting for a HT27* or SH27* now :confused:
[HTC One X] hamdir:
come one you can be serious try again

we are all happy without our Hoxes now, well most of us anyway
[HTC One X] razer1224:
i have a sh25 and does not have any defects i got a perfect one :)

i dont think so but the wifi is kinda laggy

any solution
[HTC One X] ste1164:
Seems to be that most after SH25/HT25 are good :)
[HTC One X] BarryH_GEG:
If you've followed the forum from the beginning things definitely seem to have quieted down QC wise. There are still issues but they don't seem to be as frequent and widespread as they used to be. There are plenty of early build phones that didn't have initial issues and don't even now. I have one.

It even seems that the UK repair horror stories are improving with faster responses and more offers of exchanges. The biggest issue there is the denial of warranty because of loading what HTC refers to as “illegal software” but that’s a business issue not a QC or service issue.
[HTC One X] drutt7:
My POGO pins seem to be corroding?
[HTC One X] krktanim:
HT24Y- Great build quality .No problems so far (keeping my finger crossed).::)
[HTC One X] Te Kaihau:
So, after my last post, and my regrets at sending back my first HOX, I've been waiting all week to hear how the second HOX (the loose screen with major ripple one) was doing on it's trip to the repair centre.

This evening I get an e-mail from 3, telling me they can't repair the phone as it isn't covered by warranty. This confused the hell out of me, so I called the number they gave me.

I spoke to a really reasonable guy at the repair centre who said, yes, it had a left side creak and it also had a damaged copper foil (no idea what that is!). He also told me that the warranty label, which is inside the phone underneath the battery, was missing. Hence, no repair.

WTF. I'd had the thing for 24 hours, it was basically out of box, unrooted and as basically I received it, and the magic bit that ensures you get the 24 months warranty that is advertised with the phone was missing.

Not a nightmare, because they're going to send it back and they say that I can get an exchange in store (too right, although i'm now really hoping they've got some new stock in, because i'm really twitchy about their batch). It's just another few days of waiting, but...... I'm a bit blown away that the part that ensures my warranty is covered wasn't even on the phone.

Has this happened to anybody else?
[HTC One X] stuart0001:
I don't think there's a warranty sticker at all. Might be worth asking in the Wifi fault thread as a few members have opened their phones
[HTC One X] Te Kaihau:
I might be a little sketchy on exactly what the guy at the repair shop said, especially because I was so stunned at the time. It's either the warranty seal or the serial number in the phone (which i've confirmed with my own HTC warranty book). Regardless, whatever it is, it's missing and I'm not getting a repair.

Just hoping that the store on Tuesday doesn't try and be funny with me. Not sure why they would be, but you NEVER KNOW. Going to go in armed with the £6:45 call to the repair centre and all the parking charges and petrol I've paid trying to get this sorted out. Especially if it's, as I suspect, a dodgy refurb (the fact that nobody else has come across this sorta points to it).

I just want my One X (funnily, i was thinking about it, and even if they offered me another phone i wouldn't take it).
[HTC One X] smilledge:
No problems after a month or so... Bit worried how the case will look in a years time or so. Already starting to look a bit dirty...
[HTC One X] andreasy:
For the money we paid, we should not be discussing all these right now. We paid a lot of money to get a high quality phone and all we got was garbage.

To make a long story short, 2 things I'm never buying again in my life: Ford car and HTC phone. I may be the only one who had lost both the phone and money. I returned the phone to simplyelectronics.net for refund, they kept both the money and phone. PayPal doesn't seem to help a lot, maybe they have special arrangements for big companies.
[HTC One X] ingFu:
The first time I sent my Onex in as the GPS was defect. Now I got back, but it has a severe case of "screen flex".

As you see in the pictures, there is a gap between bezel an screen that can be squeezed.

It also makes an annoying click noise when the display is released (https://dl.dropbox.com/u/11372584/CIMG1489.AVI).

Does this justify another warranty claim?
[HTC One X] hamdir:
yes get rid of it
[HTC One X] catalindan:
The biggest disapointment is the glass on the camera. Had it for less then a week and it's full of scratches. I'm coming from a nokia n8 witch had a gorillaglass zeiss lena with zero markings on it after a year of use. I really fond this unacceptable. Is anybody else pissed about this?

And it's getting hot all the time with the light dimmed next to minimum...

The body and screen în general i think is way better than sgs3
[HTC One X] hamdir:
yea rock is selling one cover that comes with the camera protection lol

but i think you should consider this

the phone rests tilted at an angle and if you notice the scratches happening at the bottom of the ring away from the center
[HTC One X] uqadwe:
What about this situation? Has someone bump on it?

http://www.youtube.com/watch?v=8Bwk9VvJLMM&feature=youtu.be
[HTC One X] hamdir:
thats new and clearly a major defect
[HTC One X] uqadwe:
it's from the SH25ZW batch, HTC allready agreed to exchange the phone, but the local dealer is refusing to change it on the spot...
[HTC One X] more2come:
Dat device be trippin' !
[HTC One X] Te Kaihau:
Hi. I'm not going to make a new thread for this just yet, because I want to see if they'll finally do me good, but this is the complaint I've just put into 3 regarding my faulty HOX.

Oh, yes, the phone also came back from the repair centre with a scratch on the screen.......

I know that a few of you have said that you don't think there is a warranty label in the phone. However, I've got a copy of the repair report (which i'm glad i asked for, because it confirms the screen problem), which states "VOID LABEL MISSING". As I told the store manager yesterday, I might have been able to take the phone apart to get to the label, but I wouldn't have been able to put it back together again!

So, this means either

- The phone was a refurb, which is not on.

- The phone actually came new, and came out of the factory without the warranty (which is very worrying, and not on)

- Or the repair centre don't know what they're doing (Not. On)

The sad thing is, the repair I've been quoted is £30.63, but due to the principle of the thing I'm digging my heels in, refusing to pay a thing and clinging to my rights. So, we'll see how I'm treated from here............
[HTC One X] Te Kaihau:
Heh.

About an hour or so after I posted I got a call from 3. They have offered to exchange the phone through a doorstep delivery. It'll happen on Tuesday. They've also credited my account so that I won't be paying for the calls to the repair centre.

I'm very happy with this, and I'm pleasantly surprised at how quickly they got back in touch with me. Irrespective of what has gone before, I cannot grumble about this.

So, with any luck, I'll be posting in here on Tuesday about how happy I am :fingers-crossed:
[HTC One X] kingofthebraves:
i just got my hox and i have screen ripples when you apply pressure on the left and right edge of the screen ( worse on the left ), from the first post it says its normal and that it will get better over time?? Can anyone confirm? My ripple is almost a quarter of an inch and ive seen worse units with ripples in the upper right portion near the center. Does everyone have this issue and just choosing to use the unit? Will this get worse over time and should i be worried if i keep on accidenrly pressing it?
[HTC One X] faiz02:
My phone has a weird battery problem. If the phone is in idle the battery would not drop at all.. for instance, it was on 34% last night and when i woke up it was still at 34% i mean almost after 7hrs. But when i started using it..within mins it shot down to 22%. Tried a few roms but same prob with each one of them. Anybody else having the same issue? or any solution??
[HTC One X] dragonithe:
I'm thinking of sending my phone in for repairs, but I'm not sure if it's worth it.

My problems are that I've got a yellow spot in the lower left corner that just doesn't go away.

Also on the left side I've got a gap between the glass and the body that I can clearly feel with my fingernail, there's also a large dust in the gap. And there seems to be a gap at the top of the screen because whenever the notification light is on I can also see the light between the body and the screen.

And the (common) wifi strength increase when pressure is applied in the right spot.

My batch number is ht23v.
[HTC One X] 2dorr:
My HOX had 2 yellow spots on the screen after 2 months. I sent it to repair center and they changed the screen. The old screen had ripple effect when pressed and also it had some small play inside the case. The new screen has no ripple effect when pressed and also it's very fixed inside the case. I am very pleased. The repair center was not HTC's but a local one.
[HTC One X] JWoz:
Agreed, I had some screen flex when I press much harder than normal on the screen out of the box, just as I'm sure id have cracking if I hit it with a hammer. I actually broke the screen a month ago after a short fall onto some tile, and since I had it repaired I havent had that issue.

I read somewhere that screen flex was an issue before the phone was even released to the public. :rolleyes:

Now I just do my best not to abuse it!!
[HTC One X] kingofthebraves:
You press on the screen hard once in a while when doing stuff especially when you're working out or when it's cold. I'm just worried it will get worse over time.
[HTC One X] godot_:
I have a very small yellow spot in a corner only visible when there is a bright background. My last phone got replaced and this one wasn't branded so I'm not giving this one up!
[HTC One X] mujj:
My screen got badly scratched on mine. Had to go through two more replacements on insurance as they both flexed. Third is perfect, though does ripple when pressed excessively. Seems normal. And it's unbranded :)
[HTC One X] pokosik:
Yes, I have same problem with cracking. But in my case they repaired it two times and then 3rd time I went to repair center I wrote request for replacement, after one week i got answer that my warranty is void and i won't get any replacement, cause bootloader was unlocked. So now I am fighting with company what sold me phone with defects. i wrote request to them too, and now waiting for their answer...