[Motorola Droid X2] litetaker:
Hi gang!

If you have seen my BBB complaint thread, then you should know by now that I complained to Motorola by filing a complaint with BBB. So, I was waiting for them to reply. And today they did and boy are you in a surprise here!

Sit back, buckle up. We are going on a wild ride!

The email was well written and addressed the two key concerns I raised.

Firstly, they informed me that they have done intensive testing and have concluded that Droid X2 is going to get ICS, eventually. The update page on Motorola's blog should be updated with this info in the next few weeks. They were actually planning to scrap the whole thing, but recently they received a hoard of BBB complaints from X2 users that they thought it is worth giving it a second look. Now, granted they claimed that to help X2 run the ICS update, they had to trim some stuff and features not only from ICS but from their own "value pack" Blur. I am all in for that! :D They said that a few Blur features that previously existed and are on other phones will be removed. Still they said there is no need to worry as the whole Blur experience isn't compromised, :rolleyes:

As far as ICS is concerned, they are planning to cut down some of its features, notably voice dictation. Also, it seems that ICS is using the device's resources better anyways as the email claimed that they found significant performance improvements.

Furthermore, with regard to Bootloader, the email claimed that they are looking into it but can't give a whole lot of promises. Apparently they are in negotiations with VZW and are pushing hard, given that many customers are complaining and are taking similar steps and stands as the competition, such as HTC, to help make VZW buckle. It is interesting to note that the email acknowledges that HTC has been successful at unlocking the Bootloaders and Moto is trying to take a similar approach as "their competitors" to persuade VZW. The email stated that if the negotiations are successful, which should be known in a month, then they will release the unlock tool in a few weeks. The email also claims that the unlock tool is currently in development and testing, which hints that Motorola is optimistic on VZW buckling on pressure, else why will they waste their money on developing a tool that they will never release?

Finally, they acknowledged that a good number of customers do regularly complain on their Facebook, twitter pages or otherwise file complaints to them regarding bootloaders and that they are completely aware of the situation. They wish to go public after the negotiations with VZW and if VZW agrees, spread the good news to everyone while apologizing the huge delay of doing something they said they were gonna do a long time back. If VZW doesn't agree, they wish to make public the details of the negotiations so that customers understand that Motorola is as helpless as them.

Note that I paraphrased and elaborated a lot of what Motorola said in the email to clarify for you guys. The email they sent was terse, not as elaborate as this, yet clearly conveyed all of this info.

So, there we have it folks. At least ICS is on the way and we now know that Motorola is negotiating with VZW and developing the unlock tools. The fact that they are developing the tools suggest that they are optimistic of the outcome of the negotiations! :D But you never know, and if it doesn't work out, may be Melvin can leak the tools!!! :D :p

So, that is a LOT to digest! Have fun with this news and go crazy! I think all those guys who submitted a BBB complaint deserve kudos to pushing Moto to do the right thing. And big kudos to iBolski for starting it and fueling the momentum and being the inspiration for others!!!

CHEERS!!!*

*NOTE: Did I forget to say that this is an April Fool's joke!?? Oops. Sorry! (I mean I am not sorry at all! :p) :D Happy April Fool's Day!!!! God, I am gonna burn for this! :D :p

Anyway, while you guys are eating sour grapes after being bamboozled by my prank, enjoy my actual ongoing fight with Motorola here!

Also on the plus side, we may get ICS/CM9 goodness this week from Dragonzkiller! http://goo.gl/dhXnn