[Samsung Galaxy Nexus] serialblack:
Okay, I will try to describe this as best as I can, to get some resolution to this issue without having to deal with more people that aren't/can't help. About 40 days ago, I bought the Galaxy Nexus from rogers, after loosing my previous phone to a car tire moving at about 55(Don't ask, long story, and not really on topic). It was nice, but as usual had the huge amount of useless garbage on it, so I got it rooted and removed the useless programs. about 10 days into having the phone I noticed that I would suddenly not be able to send out messages, but I could receive them, unless I rebooted the phone, and I would work for a random amount of time, then I wouldn't be able to text out again. eventually this turned into not being able to text at all, followed by random reboots a few days later, until I couldnt even use the phone as a phone or use mobile data. So I reverted the phone back to fully stock, and brought it back to Rogers, with literally minutes before my 15 day no hassle switch ( which I probably should have done, but my phone has become a necessary extension to my own brain (car accident) and I cannot go without it to remind me of various necessary things while I am out) and at that time they finally had thought "...hey, maybe your sim card was damaged, lets try a new one..." which, after yet another factory reset, brought the phone back to life. last night it started again, but this time happened over a period of hours, not days, and was almost impossible to revert back to stock. I eventually got it working by installing ICS 4.0.1 and letting it do a factory update, then calling rogers tech and having them do something remotely to get the phone working again. I checked the storage space, and it show (Just after a factory reset) 13.8GB, almost 80MB for apps leaving me with 13 GB. WTF? How does a STOCK factory ROM take up almost 3 GB of space? So I called Samsung directly, explained the situation, and told them that if they could walk me through the process of gaining access to the locked partition, or whatever the OS is on...and format the card to get my 16GB back and reflash the partitions with the stock OS on it, I would be more then capable, seeing that without the phone I am stuck at home using my computer as my reminder for things....They obviously refused, stating an "against policy" crap, and it would void the warranty, I don't them I didnt care about the warranty, I just want the phone I paid for. So IF there is SOMEONE on there that knows how to do this and could clearly put out step by step of how, I would be MORE than grateful for the help, like I said, right now the phone "works", but I am missing almost 3 GB for some reason, and I am trying to get that back without the need to be stuck in my own home like a prisoner for 4-6 weeks while I wait for them to do something I can do myself with proper instruction.

Phew, sorry for the long winded rant....I am more then a little displeased with both Rogers and Samsung....and when all I can do is look out my window to see what a nice day it is that I am missing, well...you get the idea. So if someone can save me the time and hassle, I would be more then willing to "buy the beer" as it were...