yashsingh1/xdaforums huggingface dataset:
[Android General] BzArEx:
I'm in exactly the same situation Google Play is dead and i can't install my apps what were bought. It should be temporary, isn't it?:confused:

Edit yay working now :)
[Android General] Vulk_ZA:
I wish I could say the same, but mine is still broken :(
[Android General] ResolutionHD:
These are temporary. Nothing we can do. Its on Google's side.

Sent from my Spaceship!
[Android General] Rydah:
I lost all apps!

Sent From My HTC Evo 3D, On The Now Network By Sprint.
[Android General] ResolutionHD:
Wow. Dude its the updated play market app. Go there side swipe and all your apps you bought in the past (both paid and free) are there

Sent from my Spaceship!
[Android General] luciano.chavez:
I am having the same issues where I keep getting errors trying to update to the new Google Maps using the latest Play Store app. I tried wiping data and no luck. So, I brought up the Google Play site from my web browser, selected to install it from there, it popped up a window with information about my phone and I confirmed and next thing I know my status bar shows it downloading Google Maps and it installed it! Again, this was done with the browser and not using the Play Store app. I hope it helps someone else!

p.s. I was using wi-fi when I tried this.
[Android General] FinancialWar:
congraz guys, we are now on engadget
[Android General] aussiebum:
Just checked on my Galaxy Note, all my apps under My Apps (both the installed and "all" pages) show up fine, and even updated one of my apps.

The last time I had some weird issue with Play where My Apps was blank (both pages) was when I updated my Galaxy SII to ICS (LPQ build), installed Play version 3.5.15 and did a TB restore of my accounts I think. Fixed that simply by clearing cache and data in Google Play (and possibly rebooted).

EDIT: I might add Play was working fine yesterday too - downloaded two free games and installed fine last night.
[Android General] wintermute000:
Look guys, for all of you who fixed it via clearing cache etc. THIS THREAD IS NOT FOR YOU

THis thread is for those of us whom the local client side fixes (clearing cache, data, force closing play, clearing google service framework etc.) DOES NOT WORK and also in play web market IT ALSO COMES UP BLANK AND / OR YOUR PAID APPS DO NOT COME UP AS PAID.

THere is definitely a number of us whose accounts are borked and nothing we can do on the client side
[Android General] DragX:
I can confirm that issue. After resetting phone to factory default settings Ive lost all my bought apps on Play Store.

Yet when I log in to play.google.com it shows that I still own those apps and I can install it with no problem from website.

You guys should check that too.

Best Regards, Simon.

PS. Holy cow Im here since 2007 and never posted... HAI GUYS! ;)
[Android General] summer_love:
It might be worth editing the first post to make it extra clear that it's not client side & there's nothing we can do, might stop posts like that. Don't think people are reading the responses!
[Android General] Kurisu87:
We have tried, it doesn't work.
[Android General] DragX:
Thats odd... I mean after all it shows prices for me there too, but does not ask to pay for anything (on website).

When I try to install from phone it asks for payment.

i.imgur.com/Q3Pc0.png

Still everything was fine before I used factory default settings.
[Android General] summer_love:
Has anyone with this issue (dead play.google.com, RPC errors on device, NOT client side issues) tried enabling 2 step verification? Another thread said it worked, but I don't see how it would?
[Android General] ubas90:
google says it's a bug, they are working to restore it Oo
[Android General] :
I posted in the thread earlier having already tried clearing caches and data which did nothing.

I just let it be and, at least for me, it appears the issue is resolved. I can now see my paid apps in Play Store under "all" whereas before it was blank and error messaging.

I am unrooted, all stock, did not factory reset.
[Android General] summer_love:
that's good! i still can't use play.google.com or the store on my xoom though :/

same errors.. anyway i hope wintermute000 at least got their account sorted too
[Android General] Kurisu87:
after having the RPC error for around nearly a week, I am now getting "connection has timed out" even though my connection is fine (i can still use the web ect) seems they may be tinkering with something
[Android General] shekinahsmoke:
still no go

i am still not able to connect, connection timed out...
[Android General] punitanasazi:
Ok. Just happened to me too. Was updating my apps on my rooted tab 10.1 running am ICS kang rom and after updating about 8 apps it just stopped and i keep getting the following error

"Update could not be downloaded due to an error. (941)"

If I try to install either an app which is purchased but not installed or a new app I get a similar error, except the code is 921

In a way it is good that this happened when it did, cause I was just about to do a complete wipe and flash a new ROM! If it had happened after I would have been..... can you use swear words in these forums?? :p
[Android General] magiktrane:
Follow this http://xdaforums.com/showthread.php?t=1231358 works for me.
[Android General] summer_love:
Doesn't help this problem as it is server side, not client side.
[Android General] magiktrane:
Maybe. But i had exactly the same problems as the other users (enable to get purchased apps even after clear, wipe, etc.) and by following this i can get them.

---------- Post added at 09:34 PM ---------- Previous post was at 09:21 PM ----------

By the way, i wanted to share this:

so i follow link posted by me above. With old market i've been able to see again all my purchased apps and to re download them.

After that, in order to get a newer market play (v. 3.4.7 you can find in this forum) again, i deleted the old and reinstall the new. Finally, the page 'my applications' is now refilled as usual. Before that i get [rpc] error and it was blank.

I Don't tried with the newest market (3.5) til here. Btw, i'm on CM9.
[Android General] wintermute000:
Got this reply from google play support after sending them a logcat

"We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know."

Older market indeed shows up apps, but my PAID APPS ARE STILL BEING ASKED TO PAY AGAIN
[Android General] summer_love:
Well at least this is a better response, in that it actually sounds like they paid attention. But I don't like the fact that they have no idea when it will be fixed!
[Android General] Vulk_ZA:
I'm curious, did you also have the problem on the web Play Store?
[Android General] Kurisu87:
Ditto, See its annoying and would be more so if it was something I could fix (if it was a client issue not a server one) but that being the case, I guess we will just have to sit tight, not buy anything.

At the end of the day, for google and the app devs, its a loss in revenue therefore its in their interest to fix it. I buy quite a few apps on a whim most days, so I guess its in their best interests to pull their finger out and get cracking on a solution.
[Android General] Michealtbh:
The store seems to have gotten much worse for me in the past hour. I can't download anything at all. I either get the dreaded RPC error or "there has been an error downloading your purchase", even with free apps.
[Android General] Kurisu87:
I have been having this since day one mate, it tends to come and go. I have just resorted to not buying or downloading anything and sticking with what I have. If I desperately need something, (free) I will source elsewhere. you can usually find what you need hanging about the internets.
[Android General] castano22:
Just flashed a new rom and I had this problem. Flashed a new kernel and it was fixed?? WTF?!:confused:
[Android General] summer_love:
Argh.. they just emailed me to check I was logged into the right account, and could I please wipe and log in. Just... seriously... do they select these responses randomly???!

Kinda wishing they hadn't replied to me at all :/
[Android General] chevman2010:
Have You Tried Removing The Account & Then Adding It Back?

Hello,

I've never had that particular issue happen to me yet :confused: . Have You Tried:

Removing The Associated Account

Adding Back The Account

Re Syncing?

Just A Thought ........ Good Luck!
[Android General] summer_love:
Please read the rest of the thread. None of that will work.
[Android General] Kurisu87:
I will test this out now, I am currently on ARHD with seb's 1.7ghs Kernal will flash LeeDroid with a different Kernal and see what the effect is... BRB lol
[Android General] wakers:
I haven't read all the thread so apologies if this has been covered..

I flashed Hydrophonics rom onto my phone (s2) and when i tried to download some paid apps it said i had to pay again...

I've reflashed another rom wanamlite 10.3 and my apps are downloading fine...

The one thing i did when i put wanamlite on my phone which i didn't do when i put Hydrophonics rom on was enter my full proper name when setting up the phone..

Also the DPI is a lot different not sure if either of those has anything to do with problem but for my now with Wanamlite i can download my paid apps...
[Android General] summer_love:
I really hope that works!
[Android General] Kurisu87:
Right, on playing, it seems to have half resolved it but half I mean, paid apps are still asking for payment... but i am able to view and update 'installed' apps,

##Edit##

while typing google play updated, now installed apps is now blank and also getting dreaded RPC Error

It was worth a try I suppose, if anybody else has any other things I would be happy to test it out.
[Android General] summer_love:
This is what I was expecting, unfortunately.

You can update installed paid apps on older market versions, that's what I've been doing. As soon as I exit and go back in, the newest version installs and I'm back to the blank list, so I used chattr +i to stop it installing the newer updates, but it's not the best fix, since it will only let you update, not install your purchased apps. Also, it's downloading the new version and trying to install it over and over...

(if anyone wants to try this method it's here: http://xdaforums.com/showthread.php?t=1431341 )
[Android General] Tunestar:
Okay, i was having the same issue on my 2.3.3 phone after a factory reset. Samsung Galaxy S2 if thats relevant.

Anyways, to fix it, i went to SETTINGS > APPLICATIONS > MANAGE APPS

From there, hit the ALL tab, and scroll until you find GOOGLE PLAY STORE. Hit the CLEAR DATA.

Go back to the Google Play Store, and it should ask you to agree to w/e it is it wants, then it should resync up the account. I was able to get my damned Tapatalk again.

Hope this works for you guys too!
[Android General] Kurisu87:
Done and tried many a time pal but thanks for trying.
[Android General] summer_love:
Thanks, but we've tried that. A lot.

edit: XD Kurisu87 beat me to it!
[Android General] Kurisu87:
for some reason, this made me burst out laughing " Reason: slowness.." haha, my its been a long day!
[Android General] moiza67:
Yes this is happening for me too. Not only do my Paid apps not show up, no apps show up. The webstore leads to an error page.
[Android General] summer_love:
ahahahahaa I'm happy my slowness brightened your day :)
[Android General] Mataraty:
Since yesterday I have the same issue :eek:

Tried all the things mentioned here, even going back to stock. Nothing works.

Free apps I already had now give that I cannot get them in my location :confused:

My phone is blanked out on Google play (website).

All apps I already paid for give me the option to pay for them again :mad:

What the **** is going on.
[Android General] summer_love:
Honestly? We still don't really know. Neither do Google by the sounds of it. It's extremely frustrating.
[Android General] Mataraty:
Sure is :banghead:
[Android General] wintermute000:
Everyone who is affected at least go through the motions and raise a ticket with google play support. The more visibility we get the faster this will get fixed.

FWIW my reference number is 992328732 if anyone wants to try to link the issues up
[Android General] Dark69Slayer:
How do I file a complaint *sorry for the noobish question *
[Android General] wintermute000:
Via a link in the play website
[Android General] foxis1981:
I just noticed and encountered intermediate google play downtime/errors last few days. It comes back to normal after I check them again few hours later.

For those having issue, be patient and wait for the google play to get back to normal. No point you are worrying and keeps formatting/wiping your local google play data in the phone if the server side google play that is the one causing the issue.

I encountered the similar things that you guys faced. I realised that it is the Google Play issue because my the other phone with stock ROMs are facing the same issue where I didn't do anything funny to that phone. They have errors in syncing their server side account data to your phone. Just be patient and don't panic.

Issues I encountered :

1.Google Play can't update my apps with error messages.

2.I can't download any apps with google play error messages.

3.My apps list is blank, I view my paid apps are all displaying the Price that looks like I never purchase before.

4.Intermediate lost of internet connections only on GooglePlay. Browsers and Youtube are working fine.

Solutions :

1.Verify it on your google account on the PC web browser. I bet they are all there, just that they can't sync to your phone and make you having false alarm.

2.Just wait for the service back to normal, then let it sync back by itself.

3.Everything just back to normal after I go for lunch and do some works while letting my phone with wifi turned on.
[Android General] summer_love:
Contact Google here

---------- Post added at 09:45 AM ---------- Previous post was at 09:33 AM ----------

Thank you, but if you read our posts you'll see that our apps are NOT on the web store. I'm happy you fixed your problem though.
[Android General] Jeremy:
Been having this problem for a while. Screw you Google.

Anyway a temporary fix for me is to install the old 2.6 Google market. But of course with newer roms this does not work after a reset.
[Android General] kalish:
Same thing happen to me, I've lost all the paid apps and I must buy them again if I want to reinstall them :mad::mad::mad:

I've contacted google a few days ago and got no answer from them :mad:
[Android General] Jeremy:
Anyway to elaborate on the temporary fix for this:

1. Download Google market 2.3.6

2. Install it as a normal apk

3. Purchased/installed apps should appear normally now, if not, then go to step 4

4. Use TiBu to destroy all market links

5. Restart market app

Restarts with newer roms will simply reinstall Google play along with the problems. If it reverts to Google play spontaneously just freeze "market updater" with TiBu.
[Android General] wintermute000:
For me, old market shows my apps including purchase. However when I click on a purchased app to download it, it STILL prompts me to pay
[Android General] romansib:
This is exactly discussed in this thread problem.

Not any issues with temporarily missed apps from list that fixes by reinstall google play app or clearing cache.

Unfortunately, Google has not fixed this...
[Android General] romansib:
It looks like Google fixed this bug.

Now after clearing Googple Play app cache all works properly.

Purchased apps - is purchased:)

installed apps - in installed list

On web-store - the same.

I'm Happy :)

updated: It was temporary fix, I think. Now is all the same. But it seems Google works on this.
[Android General] summer_love:
Lol mine was fixed for a bit, then broken again, then fixed... so it seems like they are trying. If it works download your apps fast before it breaks again!
[Android General] DragX:
Same thing to licensing stuff. When play store is working like crap Im not able to launch apps that are checking if i own license for it.
[Android General] foxis1981:
Don't worry folks, I personally don't think that Google will lost your data on Google Play. I am pretty sure your app list will come back to you one day. So just don't worry and enjoy what you can do for the rest of your phone :D:D:D:D

Btw, Google should announce this officially that they are having difficulty on their Google Play. This ensures users aware of it and will not panic to find out their purchased apps disappeared in their accounts. Maybe they are concerning of affecting their reputation by announcing this issue to the public. But IT IS happening to all the users in the world and you have to face the fact that it will affect your reputation no matter how hard you trying to fix it in a low profile way.
[Android General] astralfxtech:
Unlucky mate.
[Android General] summer_love:
It's hard to enjoy a device when you've lost access to your paid applications for over a week, with little to no response from Google. Thank you for the thought though.

---------- Post added at 02:13 PM ---------- Previous post was at 02:08 PM ----------

Aaaaaand it's broken again. It's been on and off all morning, now it's off completely again for me.
[Android General] Kurisu87:
if you are not going to post anything constructive, don't post at all.
[Android General] Live2Follow:
Me too.

It really frustrates me how little they care about their consumers.
[Android General] apollooff320:
So is this for a certain region? Don't have my device on me since I sent off for repair and have about $40 worth of apps. I be really pissed if they can't fix this and I lose my very important or expensive apps.
[Android General] summer_love:
No, we have US, UK and Australian users reporting it, plus others, doesn't seem to be location based. Hopefully it'll be fixed by the time you get it back :)
[Android General] neog17:
Google Play seems to be working on my devices right now.

I was suffering the issue since 25th March.

I noticed it when I was rechecking the RPC error, It was finally gone, then I delete all Google Play's data and my purchased apps where there again.

Hope it will be fixed for everyone soon.
[Android General] Vulk_ZA:
Fixed here too. It seems like the nightmare is finally over, at least for me!

FWIW, if anyone from Google is reading this thread: thanks for fixing this. I really do appreciate it. That said, next time something goes wrong with your services, some communication from your side would be nice too. I understand that systems break down sometimes, and I'm sympathetic. It's just that feeling of throwing emails into an abyss, with no hint as to whether anyone is even listening, that gets so frustrating.
[Android General] summer_love:
THIS!! So freaking much..

All working again here too! Such a relief!
[Android General] kalish:
Fixed for me too :)
[Android General] wintermute000:
ditto, thanks goog (if anyone is listening!) but for petes sake just let us know next time!!!
[Android General] robbiekhan:
Fixed for me today too and they replied back to my support ticket I raised 10 days ago:

:D
[Android General] B1ny:
What is fixed??

It really scares me that such large company as Google can have so much bugs, faults and down time on their systems. They look like amateurs.
[Android General] sino8r:
Really?! WTF are you smoking lol?! Blackberry, Sony, Verizon, etc all have had outages, bugs, and issues. It happens to the big guys too! And just as often. The difference is that Google was quick to fix it. Don't be so naive... And why are you even commenting if you don't understand the issue anyways. sheesh!

To everyone else who knows what happened, I am not surprised by this at all. I had a bad feeling that something weird would happen with people's downloads since changing that section so much. It's a rather useless change and more of a pain in the ass so search for my paid apps that aren't installed. That not installed section SHOULD be able to be filtered somewhat because it is huge on us veteran's phones. They should have never touched my downloads section imho.
[Android General] wintermute000:
THe main issue is not the outage, its communication

It wasn't a 'full outage', bit crappy it took 2 weeks almost to fix but I'll take 2 weeks of no access to paid apps in 2 years of being on android , thats not bad IMO.
[Android General] Kurisu87:
I'm just happy with updates! YAAAY UPDAATEES!!!!
[Android General] ziffos:
Now working perfectly for me.
[Android General] duncantjonat:
Still not working for me.

I am not able to see my purchased apps, but luckily am able to see and install them in the webversion of the play store.

(Installing the old market does help also)

I hope Google will fix it for everyone quickly and not just for some.
[Android General] Unimaginative:
My account's been out of action for a fortnight now, Play Store and web.
[Android General] duncantjonat:
Great, it is working for me also now :)
[Android General] tjbiker031:
thanks so much for the data deletion tip for google play. freaked me out, i thought i lost them (although i had them on TB).

worked perfectly.
[Android General] Seahorse:
Apologies for the necro.

Finally got my new phone (DHD > One X+), switched to it synced and I now have the problem shown above. Let's see how long it takes Google to respond...:confused:
[Android General] chirba4:
if u have a rooted phone download titanium backup the free version then launch it

it'll ask u if u wanna restore ur previous ID or create a new one. choose restore previous ID

When its done it'll reboot ur device and thats it

go back to the play store and check under all apps u'll see all ur purchased app show up as purchased again

and ull be able to download them

enjoy!!!!!
[Android General] mrmcbill:
Fixed my problem!

First post ever on XDA. I realize this is an old thread, but maybe some confirmation that this method helped me will help others. I had wiped play store data, as well as google play services in an effort to fix the non stop error messages and server problems I had yesterday while trying to download apps. Wiping the data stopped the errors, but when I saw my previously purchased apps no longer showed "purchased" I spouted out some major profanity, luckily I was alone at the time. Anyway, I had been on wifi the whole time. After the quoted post, I switched over to regular data from T-Mobile and almost instantly it was fixed. Good luck people, if it works for you, thank the heck out of this person!
[Android General] Guitarfreak26:
Sorry to bring up an old thread but ive been having an issue for months with my purchased apps. I have to use an alternative account to download free apps but my purchased ones are all on my main address, i repeatedly get error 927 until about the 20th attempt then it will download.

This happens on new devices, old devices and any device i put my account on but google have no idea?? Ive asked them repeatedly and they just tell me to clear the cache which doesnt help.

Does anyone have any ideas?
[Android General] jousef:
I'm having problem in finding paid and most of free apps in playstore so that when I enter the playstore there are only the topfree and free apps (most of free apps are missing)since I close all performing apps in the antivirus task killer. I tried everything but nothing works.
[Android General] zameershamriz:
facing same issue.in android 7..someone help please
[LG Revolution] SoloWookie:
I installed GingerVolt Rom 2.0 w/ Blitzkrieg Kernel from the following link. There is the part where I am confused. Under Settings/About Phone it says I am running Build Number GingerVolt 1.3?:confused:?
[LG Revolution] Sharkeyd:
Apparently MT forgot to change the build number in the update. If you flashed 2.0 you are running 2.0:)
[LG Revolution] JetBlue:
Like the guy above me said MT forgot to change the build number you can change it yourself by going into the build.prop file.
[LG Revolution] SoloWookie:
perfect thank you for the responses