[T-Mobile myTouch 4G Slide] Blue6IX:
That's probably helpful, it is true that everything is assumed to be fine unless people say otherwise, I wouldn't prioritize a project I didn't think anyone cared about (from a business standpoint)

I don't have a facebook, and don't intend on getting one, but I know some people who do and can probably talk them into posting an occasional message about it.

Just try to be polite and inquisitive, don't use profanity, and use real words and not internet shorthand ( lol...omg...and other childish crap like that).

You are interacting with a business and in a business sense, the customer-manufacturer relationship is a business one, you're not talking to your friends on your couch.

If you are gonna do it, might as well try to be as successful as possible and being rude, crude and posting hateful or illegible messages will have a negative impact on your campaign. Not saying you are, but just putting it out there for the people who will read through this and act on the thread.

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After all the recent back and forth between T-Mobile customer 'service' and myself I am so thoroughly disgusted with T-Mo from a customer standpoint that i'm more then casually running the numbers on the best way to sever our relationship.

I've worked a call center before, i'm always polite and patient over the phone, and AgentCherryColla I see myself in that quoted line - don't ask for much and set a low-bar for the 'i'm a loyal customer' mark... so that as long as they don't rock the boat it's smooth sailing. But...

...given that I still have at least one MORE customer service call ahead of me to continue working out my issues with them and what the last few have been like ... I really hope it doesn't come down to T-Mobile deciding to do something for their customers. In my experience that goes completely against their company philosophy... this is at least what they've taught me from direct interaction.

I think as soon as I can orchestrate it i'll be on simple mobile or someone like that instead (as opposed to 'in addition to').

I've got more faith in tbalden primarily right now

, but also anyone else from the open source community that puts time into bringing us ICS from source. What we really need is ICS kernel source from HTC so getting through to HTC is an important step, they can encourage T-Mobile to give the nod a lot more then we can.

Hate to be the squeaky wheel just to get some grease, but HTC customer service is the complete polar opposite of T-Mobile. HTC has done everything possible, above and beyond, every time i've had to interact with them. Stellar company and I highly recommend them to everyone I meet...and i'm done paying them so they already got THEIR money, yet still do their best to treat me well and help me out. I wish more companies were like that, they're getting harder and harder to find.

Definitely not trying to be negative, and all we need is HTC ICS kernel source for the doubleshot, Google ICS source gets us the rest - but we'll never see any ICS kernel source from HTC without an ICS ROM so it looks like we need to buy the whole pie just to get the slice we want.

Good job with the letter campaign, if everyone keeps it clean and professional I think it'll help!