[Motorola Droid RAZR] CircuitsToPlowshares:
For something billed as practically bullet-proof, the razr disappoints.

Thanks to poor design and too much flex the internal screen on my razr is toast. I have intentionally waited a few weeks to post this because I wanted to be more objective over this. Let me start by saying I am the very average user case, I make a few phone calls, mostly text messages and when I am stuck somewhere a little bit of web browsing. I am an engineer and I understand pretty well things like internal stresses and loads. I am also very methodical and keep my phone in the same pocket every time, I baby it and ensure it never can fall. So this being said I was amazed when I pulled it from my pocket to see a scrambled then black screen.

So to explain, a few weeks ago I am in a bar with my girlfriend and my buddy. We are pretty much the only ones there, I pull out my phone from my front pocket send a message to some other people who are going to join us, put the phone back in my pocket, walk over to the bar get drinks and return. I pull my phone out of my pocket again and the internal screen is cracked. I don't wear emo pants, I didn't body slam myself to the ground, I didn't get struck by a vehicle, I simply walked 20 feet back and forth and my phone went from "everything is a go" to "congratulations on your $300 paperweight". In addition, the rest of the phone was fine, the backing, the gorilla glass on the front, everything, just the internal screen starting at the center on the left and radiating out a few inches was a few tiny cracks.

Again, I reiterate, I have babied this phone, I never dropped it in the 3 months I had it, kept it nice and safe. The reason was that before this I had an htc eris, I bought it used in decently rough shape, and it was a veritable tank, it had been dropped and it had taken a beating, and it barely slowed. Then I decided that I actually was going to try out having a nice smartphone with a nice blazing data plan so I could enjoy having the benfits of a real smartphone (the eris was on a plan with no data). So I didn't mind shelling out the $300 to get a piece of the glory. I was a little disappointed by the color quality on the screen, and the atrocious battery (I would actually watch it drain batter while plugged in if I was browsing and I never had it last a full day with nothing running and not using it). Though in spite of this I actually got used to the phone and kind of liked it, at least until this.

As expected verizon was useless to provide me any help, all they did was to accuse me of dropping it. I was informed that it was an excellent phone and the only way for this to happen was to be dropped quite a ways onto a hard surface. They also told me that they used them and their batteries lasted all day with talking, texting and web browsing without being plugged in (HAHA). Unforetunately for me I didn't opt for the insurane on the razr and I ended up buying a brand new phone (this time a rezound) and I got the extended battery and can't even fathom how I did it with the razr's battery.

Anyway, I just wanted to give a word of warning be very careful. If you notice there is a lot of flexibility that they have by making this a very wide phone but very thin. This may well be any of your undoing despite how good of care you take.

CTP