[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] liquidj01:
Hello All,

First off i would like to say that the galaxy note is the best device i have ever used; it has ruined all other "smaller" devices for me. Every time i look at another phone it just seems too small. Anyways;

I was one of the ones that destroyed my note with the Kernel fiasco. Did a data wipe and that was it. That's not what this thread is about, it’s about being a USA owner of the n7000 and getting it repaired. After reading several threads (especially the epic 4g thread, also do a google search about emmc corruption) about the emmc being destroyed/corrupted. I thought that it would be best to contact Samsung and get the phone repaired, and that's when my real trouble started.

I tried to register my phone on the Samsung.UK website it registered my phone but would not allow me to input my address, and that i needed to contact customer service, ok no problem, called them, looked up my imei number, they found it, everything is good. Basically told them that i messed my phone up (i am actually accepting responsibility for my actions here, i knew the risks when i flashed the kernel!), and i needed to get it repaired. The UK guy said that i would have to ship it to their service center and deal with them. It was a company called Intercity (i think that's the name of it). So gave them a call, and explained that i messed my phone up (was being generic here no specifics), and i needed it repaired as nothing would work and I needed a new motherboard how much would that cost me, then i told her that i was in the USA and needed the shipping information. The person on the phone responded with, that since i was in the USA they could not take my phone, sorry but i needed to contact Samsung USA and see if i could get it repaired there (are you kidding me?). I thought that i smelled bull****, and hung up on her and called Samsung uk back. The rep on the phone there said that intercity was responsible for fixing the phone and that they do not have the correct information, to call them back and tell them you spoke with Samsung and they have to take the phone (this is bull**** as well). Ok whatever, Called Intercity back, they said the same thing as before, they cannot accept a phone from the USA, please call Samsung US. Called Samsung US, basically fought with the guy on the phone, short version is; Samsung US is not equipped to fix a phone from overseas, and they do not have the parts. I asked for a number to the US service center, and they would not give it to me, and repeated that they could not repair the phone that it would have to go back to Samsung UK. They would not sell me the parts either!!

So, its like this, I have a Galaxy note n7000, it needs a new mobo. The emmc, or parts of the emmc is fried. Samsung will not repair the phone since i am in the USA. And there does not appear to be anywhere else where i can get the motherboard. :mad::mad::mad:

So the question is, does anyone on this thread have any ideas on how to get around this? I am just curious there has to be a way to get my phone fixed with the correct parts. I was thinking about calling another country (I only speak English) and seeing if that would work but i was wondering if there was a service center that might be able to fix this phone, or at least ship me the parts needed to fix the phone. Any suggestions would be appreciated.

PS, Samsung pissed me off so bad that on the usa website there is a link to Email the CEO, emailed this story to them to see what happens (i also added that it was due to KIES update.