yashsingh1/xdaforums huggingface dataset:
[Sony Xperia P, U, Sola, Go] kms108:
they wont repair the phone, just replace the screen with a new one, but the other part of the phone can be a customer return piece.

you can go into the engineering menu and see if the phone had made any out going calls, I dont think the total call counter can be resetted.
[Sony Xperia P, U, Sola, Go] Nimche:
Either they repair the phone ( mean they keep the same phone and repalce parts)

or

they totally replace the phone.

Sony said that if the parts not available, they will replace the phone itself but that will cost them more and they are holding everything and everyone to repair and replace the screens with new ones.

And you are right, you can check on total call which could not be reseed.

dial *#*#7378423#*#*

Go to service test

almost towards the end go to "Total call time"
[Sony Xperia P, U, Sola, Go] Centurion_74:
hmm...but in my case it is reseted! I prepared the device fo sending it back tomorrow, reseted it to factory setting and checked the total time count. It was 0:00.

But thanks for your help, guys. As I mentionend before I'll hope Sony will fix it somehow.
[Sony Xperia P, U, Sola, Go] yemgi:
12W15

ABAC

T-Firmware 7

No problem so far
[Sony Xperia P, U, Sola, Go] richteralan:
Glad to see more newer batches coming out..
[Sony Xperia P, U, Sola, Go] Nimche:
I got the same setting buy week 13. I hope I don't develop yellowness. Global said, Monday they should have more. Lets hope for week 16.
[Sony Xperia P, U, Sola, Go] akdenizx:
That is normal because your device is AB not AA. This problem occures mostly AA version
[Sony Xperia P, U, Sola, Go] richteralan:
Got an email from them says its a completely new batch directly from Sony with slimmer box.
[Sony Xperia P, U, Sola, Go] tel033:
Hi could you plase post the email direction here or the website or the amazon profile please?

thanks
[Sony Xperia P, U, Sola, Go] richteralan:
http://www.amazon.com/gp/aag/main?i...PDKIKX0DER&isCBA=&asin=&seller=A1A0163V84UKHW
[Sony Xperia P, U, Sola, Go] dibdin:
I spoke to the service centre yesterday, and the components they are waiting for to repair my handset are due to arrive end of next week.
[Sony Xperia P, U, Sola, Go] Colinn789:
Need help/advice

So...my situation is that I bought the phone in Portugal because it was cheaper (400euros with no contract) but I'm actually living in Spain (BCN). I got the yellow tint I thought it was no problem because I though Sony warranty worked similar to Apple's that you just report the problem by internet and next day someone pick your phone up wherever you are and 2 days after you have a new phone.

Well, I contacted Sony and they told me that in all Spain there are only to authorized repair centres, one in Madrid and the other in Valencia so I would have to send it myself by post at my own costs and responsibility and it would take minimal 2 weeks to get the phone back since they receive it.

Really disappointed with technical support...you don't pay 400 or more to have all this trouble and have to give the phone away for 2 weeks...maybe when the phone gets back it will be already out-of-date by SGS3.

So, anyone knows of a better/quickest way to get the phone exchange/repaired. Maybe send it directly to Sony?
[Sony Xperia P, U, Sola, Go] Scratchling:
Tint just got real bad, at 33*C. Sony ireland will be getting an earful now.
[Sony Xperia P, U, Sola, Go] seanicca:
Exactly why I told them to stick it, considering it's a manufacturing fault the least they should do is pay for postage and sort it ASAP
[Sony Xperia P, U, Sola, Go] diceroller:
I've received my second replacement from o2 yesterday.

ABAC 12w16.

No yellow tint so far.

Also, maybe is just my imagination but it seems like battery is better compare to my previous ones.
[Sony Xperia P, U, Sola, Go] MikeBuck:
I'd talk to the shop you bought it off see if they'll do a swap for you, but watch out, I did that and they sent me a phone with the same week and screen type as there is no way of finding out from the box information. I sent them both back and they're currently finding in me a newer one, in the meantime i'm on a Nokia E51, RETRO!!!!
[Sony Xperia P, U, Sola, Go] kms108:
If you decide to send it to sony, make sure you know that sony spain will accept your unit.
[Sony Xperia P, U, Sola, Go] Colinn789:
What do you mean by that? Why wouldn't they accept it?
[Sony Xperia P, U, Sola, Go] MikeBuck:
Sony's warranties tend to be country specific, so Sony Spain may not accept a phone purchased in Portugal.
[Sony Xperia P, U, Sola, Go] Nimche:
Global Mobiles next batches are 12W15 & 16 with production code of ABAE.

They have a superior service and respond to emails immediately.
[Sony Xperia P, U, Sola, Go] Colinn789:
Warranty should be at least EU but you're right I should be certain before.

Anyway I contact again with Sony and different person different answer. Now they told me to go to a PhoneHouse Repair centre right here in BCN so they can check the phone and maybe repair it, the problem is that if they have to replace it I could have to wait 30days and I think this is unacceptable.

Well, I'll check this PhoneHouse Repair centre, let's see what the solution will be.
[Sony Xperia P, U, Sola, Go] Nimche:
I agree I have ABAC 12W13 and battery is better than the one I had previously, that was 12W08.
[Sony Xperia P, U, Sola, Go] richteralan:
Will order as soon as its listed on Amazon.

Their orders are fulfilled by Amazon, too.
[Sony Xperia P, U, Sola, Go] Nimche:
That is why I bought from them since Amazon does the customer service and return policy and I got it the next day with prime. :D
[Sony Xperia P, U, Sola, Go] kms108:
warranty does not have to be EU specify, it's upto the company to decide whether it's individual country, region eg. asian pacific, EU or worldwide.
[Sony Xperia P, U, Sola, Go] bikutaa:
I'm with O2 too and I got a replacement AAAC CB5 12W12 recently, so it has a yellow gradient tint at the bottom..

(my first one was AAAC CB5 12W10 with tint at bottom and a blob top right)

Can I ask did you request for anything specifically, or would you have to be lucky to get one from a new batch??

because as O2 did not guarantee from a new batch or whatnot so it could go round and round.. til I get what I have read here in this thread

an AB--or AC-- seems to be highly likely free from this defect,

if they would just exchange one from a recently arrived shipment then it'd be almost certainly sorted right away instead of wasting my (and their own) time and costs.. everything else about this phone is excellent (!!)

(just figured: if your 12w16 means week 16, then it must last week of april, brand new(??)!! maybe)
[Sony Xperia P, U, Sola, Go] richteralan:
Do you know from which warehouse does the phone shipped from?
[Sony Xperia P, U, Sola, Go] Nimche:
Yes, mine came from:

Philadelphia, PA, United States
[Sony Xperia P, U, Sola, Go] fsrkewd:
Its great to see that there are retailers in the US that have the newer batch!

Gotta make up my mind this weekend!
[Sony Xperia P, U, Sola, Go] Cockerel Chin:
I just got my 2nd replacement - it's a 12W14 ABAC. Fingers crossed it'll be OK - going to give it a good hammering with Angry Birds and some 3D games later to find out.

I love this phone, but if it does it again I'll consider selling my next replacement as new and buying a phone without this issue.

Kudos to Buymobilephones.net (UK) for replacing my Xperia twice with no complaints, both times delivered the day after they received the faulty phone.
[Sony Xperia P, U, Sola, Go] bothfly:
Hey guys that bought from Amazon, who would you buy it from? I don't see that Global Mobiles I did call and speak with Mobile City and they couldn't check the batch of phone they had. I also chatted with Negril and the guy said he had the AB units.

So who should I buy one from?

Also if you buy from Amazon, does it carry the ususal Amazon return policy??

Thanks
[Sony Xperia P, U, Sola, Go] Nimche:
Here is where the link provided CHECK IT OUT

He said that they are sending them to Amazon and depends on Amazon when to list them. As far as I figured, the return policy will be same as Amazon since they are the one handling sellers stock.
[Sony Xperia P, U, Sola, Go] diceroller:
No, I didn't ask for anything specifically. I've just rang them, explain what the problem is and ask can they give me another replacement. So lucky me, unless the yellow spot will appear after few days. Fingers crossed it will be fine at last.
[Sony Xperia P, U, Sola, Go] richteralan:
If it's just a gradient yellow tint showing across the whole bottom of the screen, then it is not a problem. Its the nature of this particular LCD screen.

The so-called yellow tint problem is more like yellow spots/patches, no gradient.
[Sony Xperia P, U, Sola, Go] bikutaa:
thanks diceroller, hopefully it can be a correct one,

the first phone I got definitely had the yellow smeared splodge and a blob on the top right also, it was so-so before but a hot spell in climate made it completely apparent,

might be getting paranoid now(!!),

this second one is not so harsh, so these LCD screens even with a 'perfect' one does have a gradient ?? might explain why it's so difficult to take a photo of it on this one

well I have a few weeks to push it to the limit and see,
[Sony Xperia P, U, Sola, Go] richteralan:
Good LCD on the Xperia S does yellowish tint in relation to the view angle. So if the tint is an even yellow colored gradient along the bottom of the screen it is NOT a defect.

You can also test it by running stress test CPU+GPU while charging. Wrap a blanket around it if your ambient temperature is not high. This is how I tested against my already-returned 12W10 AAAB, and get the result within 2 hours.
[Sony Xperia P, U, Sola, Go] kaizokan:
Thanks, i thought so, but wasn't sure if the gradient yellow at the four corners when looking from a different viewing angle was a part of the tint problem or not.

i noticed this on a dark background.

Do you have a link where they confirm this?
[Sony Xperia P, U, Sola, Go] richteralan:
Well I don't have a link, I inspected the screen of my previous Xperia S pretty carefully and noticed that.

Try using a dark background, real yellow spots will be slightly brighter. So if your 4 corners looks brighter than say the middle of your screen then they are legit yellow spots.

So the thing is use both dark background and white background to check.
[Sony Xperia P, U, Sola, Go] Nimche:
Funny that I am testing the devices the very same way. I tried on this current one and nothing appeared. Previous to this, I did a test on Deutschland 12W10 and it showed up immediately on a brand new phone.
[Sony Xperia P, U, Sola, Go] batman_112:
It seems that they are out of stock though.
[Sony Xperia P, U, Sola, Go] Nimche:
He said they should be on the website by Monday hopefully. They let Amazon.com to take care of the business, so they need to send the boxes to Amazon.com and it goes through Amazon.com processing, so it takes a little longer.
[Sony Xperia P, U, Sola, Go] fsrkewd:
How much did you pay for your Xperia S?
[Sony Xperia P, U, Sola, Go] Nimche:
$565.49

Box has two Smart Tag
[Sony Xperia P, U, Sola, Go] dachao:
what did you do with one that had the yellow tint?
[Sony Xperia P, U, Sola, Go] Nimche:
Sold it to someone(friend) that wanted it and didn't care much/
[Sony Xperia P, U, Sola, Go] monivan:
I bought it today. 12W15 will it have screen problem!
[Sony Xperia P, U, Sola, Go] Nimche:
So you say your phone has screen problem like yellow spots or it doesn't?

Could you provide the production code on top of the 12W15 number?
[Sony Xperia P, U, Sola, Go] monivan:
AAAB CB5 12w15! It's one day old. Didn't notice any yellow spot yet! I afraid it'll be any problem in the near future!
[Sony Xperia P, U, Sola, Go] Nimche:
Your phone is a new production but if you still have the opportunity to return or exchange then if I were you I would test the heck out of it with doing below at the same time.

+ charging

+ screen 100%

+ screen time-out to 30min and awake while charging

+ run some CPU user app, I put the earth live screen that came with the phone installed.

+ wrap some cloth around it,

+Download "Dear Pixel Test" app from market and test it with white background

But I doubt if you get any issue. May I ask what country did you buy it from (market wise)?
[Sony Xperia P, U, Sola, Go] monivan:
Kk thx I'll report if there'a any problem
[Sony Xperia P, U, Sola, Go] Nimche:
one more thing

+ wrap some cloth around it,

+ Download "Dear Pixel Test" app from market and test it with white background
[Sony Xperia P, U, Sola, Go] sssache:
Unfortunaly yesterday evening after 1 hour of browsing i saw a yellow spot at the bottom of the screen. After a wild another 2 spots on the edge of the screen and one in top right corner. The temperature of the battery was 35 to 40 Celsius. I bought the smartphone from the first one's in Italy, one month ago. I will contact monday the Sony customer support, but before that i want to know from the people who had this problem, if Sony solved this problem for them. They give a new smartphone or they just change the display? After that you stil had this yellow spot issue? Thanks...
[Sony Xperia P, U, Sola, Go] rampraven:
Got a new one 12w16, ABAB battery, Touch firmware 6, feel yellowish at the home button
[Sony Xperia P, U, Sola, Go] iScoTTiiAm:
Had the phone for a week and i think i can see a yellowish tint at the bottom of the screen but i'm unsure on what to do? take it back or just leave it?

I have the build ABAC 12W15, is this version yellow tint free or does it still have it because i think i can see a yellow tint? anyone else have this version?
[Sony Xperia P, U, Sola, Go] kms108:
it's upto you to decide whether you want to return it, and it all depends on what you think is acceptable from your problem.
[Sony Xperia P, U, Sola, Go] iScoTTiiAm:
The thing is, is that i dont know if there is a yellow tint. I might just be seeing it and making myself believe it is there when it isnt? I think i'm going to ask my friend if he can see a yellow tint as well
[Sony Xperia P, U, Sola, Go] kms108:
find a way to increase the temp to 40-50.
[Sony Xperia P, U, Sola, Go] iScoTTiiAm:
Done some serious testing, Temps of 45-50 for 3o minutes and no visable tint, I'm almost 99% sure the 12W15 has no yellow tint issue!
[Sony Xperia P, U, Sola, Go] LitoNi:
I just got my new one yesterday. 12w13, abab. I did some test yesterday to 41C and then 45C just now.

so far i dont see any yellow spots. but the bottom is a bit yellow. like gradient.

Didnt someone say that the bottom LCD with a bit of yellow gradient is normal?

the yellow tint issue was referring to yellow patches/spots appearing on the screen when reaches above 40C, which i had with my first xps.

im happy if this one doesnt have those patches/spots. fingers crossed! :)
[Sony Xperia P, U, Sola, Go] borelis:
I got the exact same. All little yellow gradient att the bottom. Can only been seen on white background. Is this normal?

Skickat från min LT26i via Tapatalk 2
[Sony Xperia P, U, Sola, Go] LitoNi:
I read it somewhere saying that it is normal. Like iScoTTiiAm said. its really up to you to decide whether its acceptable or not.

My previous Xps has yellow spots/patches. and so far this one doesnt so im quite satisfied already.
[Sony Xperia P, U, Sola, Go] tel033:
where did you bought it?
[Sony Xperia P, U, Sola, Go] pratikjac:
Guys,

Does replacing the screen solve the tint problem? Just wondering
[Sony Xperia P, U, Sola, Go] LitoNi:
Some authorized retail store lol. I live in Canada. so its like local. Grey Import.

@pratikjac: I also read somewhere that one person got it fixed. but they made the colors a bit off. To me, i rather get a swap but the chances of getting the new one is like 50 50 to me lol
[Sony Xperia P, U, Sola, Go] Xadious:
I notice some people with the same model as mine have had the issue (i'm in the UK with O2) :(

12W10 -- AAAC -- CB5

Are other people almost guaranteed to experience the problem if another person with the same batch model experiences the problem?

How do i force test it to see if i get the problem too? I ran stability test for 25 minutes and got to 42c, but don't see any yellow spots. Do i have to run it for longer or is it a case of using the phone multiple times at that temperature and the yellow eventually appearing?
[Sony Xperia P, U, Sola, Go] Nimche:
If you can use warranty where you live without any issue, then don't even bother and enjoy your handset.

If not, then put the screen at 100%, timeout to 30min. put the phone in charge then run some CPU using app, I used earth live wallpaper.

You can wrap something around it as well to make it warmer.
[Sony Xperia P, U, Sola, Go] avexdevil:
been using my 12w12 AAAC, touchwiz 7, for 2 weeks and counting now. i've had it operating at 42dc before and no bright spots (I wouldn't exactly call it yellow). There's a very SLIGHT yellow gradient at some angles, but other than that, nothing to cry home about.
[Sony Xperia P, U, Sola, Go] mikbe:
12W10

AAAC

CB5

here and no visible yellowness has appeared. I haven't exactly tried to make it appear but playing GTA 3 and charging for half hours didn't ruin my screen. Happy so far. :)
[Sony Xperia P, U, Sola, Go] espe0:
hello I have strange yellow problem becouse its appear only in stress -I ran full hd trailer in sw mode in loop over all night with charger on and screen light on 100%

so I notice big yellowness at the bottom small strips at left and right and at the top big yellow dot

but when my device cooled down every yellowness just disapeared

so? can I use my warranty and say "I have problem but only in stress" ?

and I have another question

Does the preinstaled screen protector can make this yellowness via his glue? or its typical lcd fabric issue?

Im confused a little

AAAC 12W10 touch 7
[Sony Xperia P, U, Sola, Go] alsaqr:
you have the yellow tint issue

return the phone back

look for versions that Aren't AA (maybe AB or AC)

12W?? 14 +and up

it has nothing to do with screen protector
[Sony Xperia P, U, Sola, Go] Centurion_74:
To me it is not clear what they really do at the service, when they receive the handsets with those yellow tints on the display!

In my case they changed "something" cause the handset had a new IMEI and an older production code (from 12W10 AAAB to 12W8 AA..). But the tints appeared again!!

There were no exact description on the delivery note only that they changed "handset/mainboard"!

I sent the handset back and wait now what is happening next :S
[Sony Xperia P, U, Sola, Go] sessel:
Hy , when we tell yellow screen, it just a part of the screen or all the screen?

Cause i've a little part yellow in the screen behind the home icon of the launcher and go to icon of "messagerie" sms is 2 cm large and 0,5cm up
[Sony Xperia P, U, Sola, Go] Scratchling:
Yep, thats the normal area.
[Sony Xperia P, U, Sola, Go] pratikjac:
Oh ok. The problem is I'm here in US and my phone is from UK. So sending the phone to them means I have to wait 3 weeks. And I have doubts on it getting permanently fixed from what I have been reading. I have also read that many people, who sent the phone for service, had got the tint back. So sending the phone doesn't make sense.
[Sony Xperia P, U, Sola, Go] kms108:
yes and no:p
[Sony Xperia P, U, Sola, Go] sessel:
The yellow tint go out for the moment.but i think just for a moment lol
[Sony Xperia P, U, Sola, Go] borelis:
What do you mean with normal?

Skickat från min LT26i via Tapatalk 2
[Sony Xperia P, U, Sola, Go] Scratchling:
Most people who get the yellow tint issue get it in the middle of the bottom of the screen.

---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------

Also, should I contact Sony Ireland or my retailer and network Three? What have other europeans done?

Thanks,

Scratch.
[Sony Xperia P, U, Sola, Go] akdenizx:
I'm trying to get used to this screen issues. Sony has lost its change. For me and for many people round us won't use any Sony products. It has been notorious, , Sony sorry :-(
[Sony Xperia P, U, Sola, Go] mayur0007:
Hi,

Got the replacement today

12w16

ABAB

Touch Firmware dont know ..

Its tint free

checked till 45 degree for 30 mins ..
[Sony Xperia P, U, Sola, Go] jodelboy:
Did you pay for the replacement?
[Sony Xperia P, U, Sola, Go] Nimche:
Just wanted to let people in the US know that Global Mobiles have phones in stock through Amazon.com

http://www.amazon.com/gp/product/B007HHOEKG/ref=oh_details_o00_s00_i00

Those should be the new batch.
[Sony Xperia P, U, Sola, Go] mayur0007:
@jodelboy

No i didnt paid ...

U dont need need to pay its free ..

....................

@livesquare

hahaha i am safe
[Sony Xperia P, U, Sola, Go] richteralan:
Just ordered with 1 day shipping. LOL

First time in my life I paid for 1 day shipping...:D:eek:
[Sony Xperia P, U, Sola, Go] Nimche:
You won't regret it. I paid $4 with PRIME account for one day shipping which I don't usually do but price is very reasonable and makes sense you just be happy and enjoy the phone.

I am at 12W13 and no tint yet. Let us know about specs as soon as you have it.

Cheers,
[Sony Xperia P, U, Sola, Go] fsrkewd:
I will give it a shot!

Thanks:D
[Sony Xperia P, U, Sola, Go] bikutaa:
On straight full-on view is where the shallow gradient on bottom is seen, so uneven 'lighting' on a white screen is a characteristic of LCD??

it's a very smooth varying shade, so definetly not the splotches or blobs

is this subtle gradient on screen so called mura and is an inherent characteristic of LCD; perhaps being edge lit also ??

so with smooth 'tint' from head-on is a screen that is fine and acceptable

splotches and blobs is a screen that is defected and not fine

thanks richteralan and Nimche for a quicker simple method to generate heat(!!)

normal default temperature of CPU mine is about 22 to 29 at standby, battery is around the same

but in Dungeon Defenders it hit 54 degrees !! although screen is at 100% brightness (not charging and no wrapping up).. battery 40 degrees

(this game crashes intermittedly but I am not sure if it's to do with temperature, probably just optimised less well for Adreno GPUs)

For example in this review (one of the best most in-depth reviews of a phone btw) swedroid.com/sony-xperia-s-review/ they measured

it at only 42 degrees under full load, which is closer to what my first phone reached

a bit worried my phone would get that hot which doesn't seem like a model that should do, whereas my first phone felt to be less warm,

maybe i'm getting paranoid again ^__^*
[Sony Xperia P, U, Sola, Go] tel033:
Hi does anyone know if clove in uk have already the new stock with revision ab.. And further?? Cause they don't know the batch beacuse they can't open the box in order to see it thanks!

---------- Post added at 02:15 PM ---------- Previous post was at 02:02 PM ----------

does it come with smartags ??
[Sony Xperia P, U, Sola, Go] Nimche:
The first batch that I bought from them came with smart tag (two, red and black) I am would think these does as well.
[Sony Xperia P, U, Sola, Go] dachao:
What ind of warranty do they provide? I have Amazon prime and everything sold by Amazon gets replaced if defective.
[Sony Xperia P, U, Sola, Go] richteralan:
The order is Fulfilled by Amazon, which means Amazon handles all returns/exchange/customer service.
[Sony Xperia P, U, Sola, Go] Nimche:
Yes, its all under Amazon policy and nothing to worry.

I double check with them, all packages coming with the NFC smart tags.( TWO )
[Sony Xperia P, U, Sola, Go] sessel:
Friday virgin mobile french give me a new phone for 30 euros for the yellow screen. He want to repare my phone but 3 weeks to replace the screen, i dont want this solution and force to give me a new. The 30 euros he's for transporter who come to home direcly.

AAAB CB5 12W08
[Sony Xperia P, U, Sola, Go] Felimenta97:
Bought from Amazon US, came with French package, AAAB, 12W10, having a small yellow tint a little above bottom.
[Sony Xperia P, U, Sola, Go] Nimche:
How do you know its French. I bet that is the same batch I first got from Amazon.com. French flag is on the box of all the Xperia S' that I have seen. It is Deutschland. Does it say DE on the box label?