yashsingh1/xdaforums huggingface dataset:
[Sony Xperia P, U, Sola, Go] Eyados:
it started on bottom of the screen, then left side, and now all edges become yellow after reaching 38 Deg C.
[Sony Xperia P, U, Sola, Go] dibdin:
12 days. It was new as far as I was told. Was 12W10. Apart from it having the yellow tint, when I went to put the back cover on it wouldn't snap shut on the left side. On closer inspection the black plastic that surrounds the battery is uneven, therefore why the back cover would not snap shut. May sound trivial to some but cant say I am happy about that either.
[Sony Xperia P, U, Sola, Go] pratikjac:
My phone was purchased from UK. So I contacted UK support and they asked to ship the phone there. I contacted my seller and he offered that I can send the phone to him and he would send it to Sony for repairs. Does anybody know how long does it take for the phone to come back from repairs? Does that solve the issue completely? Is it worth sending?
[Sony Xperia P, U, Sola, Go] dibdin:
The turn around from when Sony receive the phone to when you get it back SHOULD be around 7 to 10 days. Cant comment if the screen is replaced if that Will definately solve the issue, as my phone was replaced with another.
[Sony Xperia P, U, Sola, Go] pratikjac:
So is it worth sending? Because the seller isnt offering replacement instead unfortunately.
[Sony Xperia P, U, Sola, Go] dibdin:
Well what have you got to lose.
[Sony Xperia P, U, Sola, Go] yang1495:
My XPS has the yellow tint...its the AAAB version...I've contacted the person I bought it from through Amazon and he's willing to replace it with a brand new one. My question is has it been confirmed with the AB and AC not having the yellow tint and how many of those are actually in existence so far? Do anyone have a AB or AC?
[Sony Xperia P, U, Sola, Go] seanicca:
I can understand what your saying, I don't think its right that I have to send my brand new phone off for possibly 2 weeks only to receive a possible refurb especially when its their fault. I'm not holding much hope that they do anything sooner to help me but I have to try.
[Sony Xperia P, U, Sola, Go] efgee:
Is there a way to check the temperature in the phone itself?
[Sony Xperia P, U, Sola, Go] WasherUK:
I have ABAB no tint.
[Sony Xperia P, U, Sola, Go] dibdin:
Out of interest how long have you had your phone for?
[Sony Xperia P, U, Sola, Go] Alsarea3:
The annoying thing that I have that yellow tint in another spot with the new phone too !!

It's in the both of right and left side of the screen ( and bigger than the old one ) .. I'll post photos later ..

It appears after heating up the phone ( Playing Asphalt 6 in my case ) .. but it takes longer than the old one to appear ..
[Sony Xperia P, U, Sola, Go] moonset:
It seems that only Sony's China department confirmed AB / AC are having no yellow tints (and some users as well). So far yellow tints happen to be on mostly touch firmware 7 / AA phones.

Only a few people reported touch firmware 6 / AB phones are also having yellow tints (no pictures to prove though!)

So it's more likely to have a good one with 6/AB/AC phones when you buy / replace it. ;)

and I guess the proportion of 6/AB/AC phones are not high compare with 7/AA phones... :(
[Sony Xperia P, U, Sola, Go] WasherUK:
1 week, but its my second.
[Sony Xperia P, U, Sola, Go] bruj3w:
I've sent mine back to T-Mobile who had no idea on what the issue was and have sent it back as No Fault Found despite the chap in the shop seeing it, I'd say send it back to Sony as a result. When I rang them they knew exactly what the problem was and said send it in for a repair/replacement, which leads me onto a question:

If Sony send you a replacement phone out is the bootloader unlockable or is it tied to a carrier so you can't unlock it?
[Sony Xperia P, U, Sola, Go] tel033:
did you bought it from Clove?

please keep us updated

..................................................................................

Can anyone upload photos of the supposly xps 7/AB/AC With the yellow tint issue pleasee?
[Sony Xperia P, U, Sola, Go] Wirelessgirl:
Hey everyone,

I'm writing this info to help as asked by "alsaqr", very nice guy. :)

I bought the Rogers's version. I do not have the yellow tint problem. Here's the following information on the device.

The number is 6 for Touch Firmware

The letters above the 12W14 are ABAE

I hope this helps. :)
[Sony Xperia P, U, Sola, Go] alsaqr:
^^^

finally some valuable info

show thanx people
[Sony Xperia P, U, Sola, Go] kbadone:
Who purchased his phone through expansys USA? would like to know how they handle the warranty
[Sony Xperia P, U, Sola, Go] alsaqr:
you still have to contact the Country of origin of the phone

if its HK you contact HK(probably with no luck)

if UK they might accept the phone as i have contacted them and they responded that i may send them the phone.

their returns take 10-21 days to get your money back

and there might be a high restock fee if they test the phone and see nothing wrong.

i just returned the phone back
[Sony Xperia P, U, Sola, Go] tel033:
Hi two people here answer me

http://xdaforums.com/showthread.php?p=25228062#post25228062

they prove the theory that touchscreen version is free and also AB AC
[Sony Xperia P, U, Sola, Go] meyrink:
me too!
[Sony Xperia P, U, Sola, Go] seanicca:
I can confirm mine is touch version 7 AAAB 12W09 with lovely yellow tint along bottom and spots on the sides
[Sony Xperia P, U, Sola, Go] yassine772001:
7 AAAB 12W08 no yellow tint

> 44°C many times test no issue
[Sony Xperia P, U, Sola, Go] kms108:
A friend of mine says try to pump it up a few times to 50, if it doesn't show up, it all good.
[Sony Xperia P, U, Sola, Go] yassine772001:
OVER 50°C how to reach this degree
[Sony Xperia P, U, Sola, Go] kms108:
not too sure, didn't go into detail, i dont have the xperia s yet, still deciding.
[Sony Xperia P, U, Sola, Go] Nimche:
definitely microwave...

Some nice guy did create a poll here in Sony blog...let all vote and see if anything comes out of it http://talk.sonymobile.com/polls/1133
[Sony Xperia P, U, Sola, Go] kms108:
you will come out with more than a damage screen.:D

---------- Post added at 01:21 PM ---------- Previous post was at 01:13 PM ----------

that poll is useless, everyone is going to vote the first option.
[Sony Xperia P, U, Sola, Go] moonset:
please give reference...that's my post... :mad:
[Sony Xperia P, U, Sola, Go] Nimche:
^^^THIS^^^

wonder when people going to learn?

---------- Post added at 07:30 AM ---------- Previous post was at 07:29 AM ----------

At least it may show the count of people with faulty screen.
[Sony Xperia P, U, Sola, Go] seanicca:
[QUOTE kms108

that poll is useless, everyone is going to vote the first option.[/QUOTE]

The poll is useless because Sony don't give a sh!t, they supply brand new faulty handsets and then expect people to do without for 2 weeks while they repair them. I need my phone and I'm not lucky enough to have a spare so looks like mines getting sold at this rate
[Sony Xperia P, U, Sola, Go] Alsarea3:
Here's pictures for the new device, as you can notice the problem is on right, left, bottom and some parts of top of the screen .. appeared after playing asphalt 6 for about 30 minutes ..

( I increased the yellow saturation in second picture )
[Sony Xperia P, U, Sola, Go] pratikjac:
No. I bought it from a retailer on ebay.
[Sony Xperia P, U, Sola, Go] tel033:
sorry, my mistake!

..................................................................................................

any news on AC AB models?
[Sony Xperia P, U, Sola, Go] kaosdroid:
Yellow tint on mine !

Buy it 15/04/2012

12w14

AAD-AV

Ciao
[Sony Xperia P, U, Sola, Go] Nimche:
That is not a good sign. Week 14 and still issue. What is the touch firmware version? 6 or 7?
[Sony Xperia P, U, Sola, Go] svencho:
Be shure, Sony still made deffective devices. 17th. Week will have tha same problem ;)
[Sony Xperia P, U, Sola, Go] stratax:
ewwwwwwwww hopefully sony fixes this
[Sony Xperia P, U, Sola, Go] alsaqr:
This is Getting boring

i guess Sony just wants us to give up and live with it
[Sony Xperia P, U, Sola, Go] Razje:
Ok got my 3rd Xperia yesterday,

AND FINALLY!! ITS PERFECT! :D

12W13

ACAB

Touch firmware 7

Pushed it to like 45C twice, but no sign of any yellow tint.
[Sony Xperia P, U, Sola, Go] dibdin:
That's GREAT!! Keep a close eye on the screen though over the next couple of weeks, as some users have found their new Xperia S to be fine at first, then after a couple of weeks or so the tint starts to appear. By the way did you receive your new phone from Sony themselves?
[Sony Xperia P, U, Sola, Go] moonset:
Good news, seems like AB / AC phones are fine!

Some people with touch firmware "6" have yellow tints (only a few people), and generally what I've read so far is that touch firmware "6" screens are more yellow than "7" screens (with no yellow tints).
[Sony Xperia P, U, Sola, Go] tel033:
Hi I'm am about to buy this phone and Im worried about this issue cos offcourse i don't want to have it.. so i want to know how many chances are they that the one i bought is a faulty one? here it seems that almost everybody has it but thats understandable beacause all the people fre off issue wont report here.. i think sony has fixed their manufacturing process cause AB AC seems to be fine... i really like this phone please help me

THANKS
[Sony Xperia P, U, Sola, Go] kms108:
expect 80% chance of returning the phone, best bet is to wait a few months or buy a different phone.
[Sony Xperia P, U, Sola, Go] alsaqr:
Sony wont care as long as people are buying.

they will start sweating and maybe fix the issue when people stop buying and their sales drop
[Sony Xperia P, U, Sola, Go] kaosdroid:
6

Sorry for late ;)
[Sony Xperia P, U, Sola, Go] xavez:
I've got a 12w11 AAAB and got the yellow tint on the bottom of the screen, I've had the XS for close to a month now and noticed the yellow tint last weekend.

Going to exchange mine today.

I've got Touch Firmware 7 btw.
[Sony Xperia P, U, Sola, Go] Efe64:
Buy a Sony they said

It will be fun they said ..
[Sony Xperia P, U, Sola, Go] dariomario:
LOL, well it's kind of fun... cause you keep sending them back and forth... they should say more like "buy a sony and have fun while we will replace it until we can give you a good one"
[Sony Xperia P, U, Sola, Go] Razje:
I got my replacement from T-Mobile Netherlands.

Sony told them it's a known manufacturing fault.

And T-Mobile Netherlands has a policy that you can get your phone replaced within 2 months when you have manufacturing errors/fault
[Sony Xperia P, U, Sola, Go] LahiruRD:
I've just returned my XS to the shop I bought it to send to repair.

I had the yellow tint in the sides & on the bottom.

He said that it will take up to 10-12 days.

Will you guys inform

---------- Post added at 08:21 PM ---------- Previous post was at 08:19 PM ----------

On my 1st XS, it was only on the bottom & on the 2nd, it was just like yours....
[Sony Xperia P, U, Sola, Go] deanfield:
Hi, guys. Just post my experience.

My xperia s is 12w09, with AAAB and version 7 screen.

I brought from O2 contract and used for about 40 days. Finally it got the yellow tint at the bottom and left side of the screen.

Today I went to O2 store and the staff there told me that my phone is more than 28 days, replacement is not possible. But they said I can choose to send the phone to O2 repire centre or to contact Sony myself.

Anyway, I leave the phone at O2 store for them to send to repire.

Just wait for one week to see the result!
[Sony Xperia P, U, Sola, Go] diceroller:
I wanted to send it to sony but first I've try O2 again. It will be my third xperia. Its been more than a month but lady said that they will send me brand new handset on monday but next time I have to remember that I got 28 days to raport problem and ask for replacement.

Third time lucky
[Sony Xperia P, U, Sola, Go] Nimche:
You could bring yellowness by having the phone in charge with display 100% and play some heavy crazy games.

If its not complete, but I assure you that you will see signs of it by placing a white background....and install one of those temperature apps to see what degree have you reached. This become fun testing phone for Sony after a while. For FREE!
[Sony Xperia P, U, Sola, Go] Nimche:
Sony production of Xperia S handset is good for ****. I recommend everyone who can return to return older initial models as they will develop crazy stuff and wait and see what will come new...

Maybe don't listen to me :D

Always wished for one perfect device with good support but all we get is 8 models per year with no support and they all have issue. Thanks Sony.
[Sony Xperia P, U, Sola, Go] dixter:
I've got a green pixel. I have read that stuck pixels can be cured, but not dead pixels. Not sure if mine is dead or stuck, but either way it's pretty hard to see because there are so many pixels. The Xperia S warranty says they count I think it's up to 3 dead pixels as a normal manufacturing default and won't replace it.
[Sony Xperia P, U, Sola, Go] MikeBuck:
So had the phone 1 week and have got the issue general yellow across the bottom and the 5mm spot on top right of screen, If it helps the details are:

12w10

aaac

touch firmware 7

I'm gunna give it back to the supplier on monday, only issue I have is if I ask for the replacement will I just get the same issue, will getting it repaired mean a screen without the manufacturing "issue" gets fitted.

Other than the screen I love this phone, its amazing! shame the screen is the one thing you use all the time! grrrr
[Sony Xperia P, U, Sola, Go] Nimche:
Once you are aware of it, it becomes the most annoying thing in the world. Lets see if you can ignore it.
[Sony Xperia P, U, Sola, Go] efgee:
I was looking at the white screen (service menu) and I see some yellow in the white.

I asked to my wife, where do you see a yellow tint on the screen?

She said, I don't see any yellow tint......

OMG, I'm getting paranoid, this forum is not so good for me :D:D
[Sony Xperia P, U, Sola, Go] awf:
Well maybe you're wife is colorblind :-/

sent from the planet with LT26i
[Sony Xperia P, U, Sola, Go] moonset:
To clearly see "yellow tints" is to drag down the notification bar, or open a light blue background (e.g. draw something).

and it's a good thing to not seeing any yellow with your eyes, doesn't matter if it's your eyes problem or the screen is actually good or not.

if you don't see it then just ignore the whole discussion here, don't listen to any people!! your phone probably really doesn't have the tints, but just because listening to the infected users then you might start to "see" the tints....

obviously some pathetic people are just trying to make everyone to "see" the tints because they want everyone to be infected. what's the point to influence others to "create" the yellow tints if there isn't any...?
[Sony Xperia P, U, Sola, Go] efgee:
No she is not

:D
[Sony Xperia P, U, Sola, Go] awf:
Lol

sent from the planet with LT26i
[Sony Xperia P, U, Sola, Go] lukedobson:
It's so good to see Sony finally owning up to this and saying they will fix the phones that have the tint at no cost to us consumers. It's times like these that I feel glad to stick with Sony. Now lets just hope it's a quick turnaround when I hand my XS over to be repaired!!
[Sony Xperia P, U, Sola, Go] kms108:
I think you should read through the thread and rewrite your info, there are many unhappy members here.:p
[Sony Xperia P, U, Sola, Go] dachao:
What are you smoking? I want some of it!!

Sony refused to repair my phone because they do not accept international mail in repairs.

And I am not the only one.
[Sony Xperia P, U, Sola, Go] kms108:
now you understand.:D
[Sony Xperia P, U, Sola, Go] seanicca:
On average about 2 weeks. And considering its their fault they should be replacing not repairing IMO

I told them to stick it when told had to send my new phone off for repair. Luckily phones4u were brilliant and swapped it in-store as a good will gesture even though I was just outside their 28day period
[Sony Xperia P, U, Sola, Go] Efe64:
Thats like asking someone to explain the difference of sound between flac and mp 3 320 kbps..

We are focussed at this point..

We use it and we see it..

If i ask 10 friends of mine, no one of them would see it..

If you know what i mean
[Sony Xperia P, U, Sola, Go] Eyados:
screen colors

hi guys, i got replacement to my SXS yesterday, but screen colors for the new SXS is totally different than the old one, the white color is almost yellow, tried to see different pics and videos...the same

anyone faced the same problem?
[Sony Xperia P, U, Sola, Go] rampraven:
Had any one got 12w16... ABAE
[Sony Xperia P, U, Sola, Go] Nimche:
Is that what you have?
[Sony Xperia P, U, Sola, Go] rampraven:
No.... I am waiting for the replacement.. I have had heard this is the latest Build..
[Sony Xperia P, U, Sola, Go] arash86:
i have same problem i think this is battery problem not LCD because when i use it like playing game the battery goes hot and affect LCD and changing color to white..

maybe this is kernel problem and the 2 cpu does not work together..

sorry for my bad english
[Sony Xperia P, U, Sola, Go] rampraven:
Y still we are talking about this issue... It's already more than a month from the launch... Till date there is no official statement from Sony regarding fix for the issue that we are facing...

Just replacing the product for the current shake...

We and also service team or sales team don't know whether the problem had fixed are not in the replaced one...

Huge waste of time, mentally disturbed carrying and arguing with the service persons and also thinking about wasted money in this scrap...

Sony needs to get back all the products that which are sold in the market, fix the issue and re-sell it....

This is the way they need to do or treat us...

I am now in planning for FCC complaints like that
[Sony Xperia P, U, Sola, Go] MasterGP1:
I have the same problem here witht the yellowish at the right bottom of the screen i have the phone one month and suddenly that yellow appears on my screen and i saw that when is white backround is yellow and when i search at market store that the baxkround is grey the colour is nearly white......
[Sony Xperia P, U, Sola, Go] richteralan:
Sony did release a statement that they will fix all affected phones for free.

http://blog.gsmarena.com/sony-admits-xperia-s-display-issues-promises-a-resolution/
[Sony Xperia P, U, Sola, Go] tommfy:
Three did exactly the same for me, just swapped it in-store for a new one.

My faith in English customer service is restored :D
[Sony Xperia P, U, Sola, Go] bustervic:
I'd be curious to see if some of the later builds also have a better quality matte finish. After less than 2 months of use I have a half dozen spots where it is starting to wear. I am really disappointed about this, they should have made it more durable for sure.
[Sony Xperia P, U, Sola, Go] Razje:
Now that you say it.

I'm on my 3rd Xperia S, 12w13 ACAB.

And it really feels like the matte finish is better on this one.

On the other ones, the corners we worn off pretty soon, and i also got some scratches on the back pretty easily. But this one is still in perfect shape, the matte finish is still perfect and i dont have any scratches.

But maybe it's just like a placebo effect :P
[Sony Xperia P, U, Sola, Go] bustervic:
Hmm, how long did you have the first one?
[Sony Xperia P, U, Sola, Go] mattinglis:
how long has it taken you guys to get a replacement out of sony? my phone goes away tomorrow and im pissed off to say the least to be without my phone due to a manufacturing fault.

Everytime in the past i have had a faulty phone it has been exchanged at my door.
[Sony Xperia P, U, Sola, Go] dibdin:
First one was 12 days. Now I sent that one back 7 days ago and still waiting.
[Sony Xperia P, U, Sola, Go] Nimche:
Anyone from Germany with screen issue or any details. I am getting one from there... See what Sony has put us all in.
[Sony Xperia P, U, Sola, Go] mattinglis:
Fook that, im not sending it back to them then! will carry on arguing with sony customer support! I resent going without my phone for a day let alone two weeks!

Only reason i was doing it is it was starting to get annoying and was hoping for an unlocked bootloader back.
[Sony Xperia P, U, Sola, Go] seanicca:
You've got no chance that's what I tried and didn't get anywhere. I told them where to stick it and I haven't heard anything since, luckily phones4u exchanged it for me.
[Sony Xperia P, U, Sola, Go] kms108:
sony is a company that will not give in easily.
[Sony Xperia P, U, Sola, Go] Nimche:
recommendation for anyone NOT buying from local store. make sure that the store you buy it from has at least a month return policy.
[Sony Xperia P, U, Sola, Go] richteralan:
Goes well with the theory of buying after 12W15 revision at least AB.
[Sony Xperia P, U, Sola, Go] Eyados:
i got replacement in 4 days
[Sony Xperia P, U, Sola, Go] sumit_agro:
Unsympathetic response from Indian authorised service centre

Hi guys..

Am very new here....have a yellowish tinge at the bottom of the screen...it is almost permanent...i mean even at normal temperatures...

Talked to helpline of SONY..they recommended I should take it to the authorised service centre... It was a very frustrating experience..

At first..he said he couldnt see any yellowish tinge..in fact..he said...you are the third customer to bring it in..and I couldnt see a problem in the earlier two also..

When I again argued with him...and showed it to a couple of other guys standing tehre..he agreed that there is a slight "dimming"...but he explained that "SINCE THE LIGHT ON THE LCD SCREEN COMES FROM THE TOP, IT GETS A BIT DIM AT THE BOTTOM"....i dont know whether he was trying to insult my intelligence ..... that really got to me...

I then shouted at him...had an argument...he came up with another gem ..he said " IN MARKETING CUSTOMER IS ALWAYS RIGHT BUT IN AFTER SALES SERVICE CUSTOMER IS ALWAYS WRONG..FROM MY EXPERIENCE"....I was actually dumbfounded and didnt know how to respond to this...

After another long argument...he phoned up some SONY executive...who told me...all other phones look like this only...So i asked him whether SONY had actually designed the screeen to be in 2 colours - white at the top and a yellow band at the bottom...??? He just evaded that question..But nothing concrete..

Long and short of it..they werent even ready to acknowledge the problem...

Any other Indian user of Xperia S face this kind of problem ?? Can anyone guide me what I can do next ??

Would be obliged for any kinda help..
[Sony Xperia P, U, Sola, Go] Razje:
had the first one for over a month, and this new one for 1,5 week now
[Sony Xperia P, U, Sola, Go] Jackmax32:
Lolz.. I am gonna replace mine too .. Lets see how they respond ..
[Sony Xperia P, U, Sola, Go] sumit_agro:
I followed it up with Sony Helpline...they were pretty helpful...they took the authorised service centre manager on a concall...and directed him to get my issue resolved..

But another new issue has cropped up...it seems if you take your phone back within 7 days of the purchase...they will replace the phone...else they will replace the touchscreen...

Lets see how it goes...hope i can get a better screen...all else is perfect with this phone...
[Sony Xperia P, U, Sola, Go] kaizokan:
at 45°C no yellow tint :D

I reached this degree with boiling water,, just kidding :D)

Can i be sure now that i won't get a yellow tint later?..

maybe i should try 50°C with a microwave just to be sure :p

How did i reached 45°C:

set display brightness at 100%

connect the power adapter (charging heat)

Download a game wich needs alot of power. I used "Burn the Rope" LOL this free small and simple game worked better than a third person shooter "Shadowguns" :confused:

Let the game "Burn the Rope" stand on the main animated screen for some time (till temperature reaches 40-45 it won't go higher??) You can switch to the home screen of your phone now and then to check the temperature with the app/widget Temp+CPU and go back to the game if needed.

I also had a TPU case.. that might also help

Phone information:

AAAB CB5

12W12

Touch firmware version: 6

Color: Black :cool:

Purchased in the Netherlands

Not branded

Not sim locked

Store (online): Typhone