[Motorola Droid X2] litetaker:
[Note]: In order to combat the unprecedented amount of off-topic drivel in this thread (btw, kudos to the Droid X2 community, you are da best at this :D) I am going to, as always, link new updates to the OP so that you may directly jump to relevant posts and ignore the noise. I am also going to update the title of the thread with the date of the latest update so that you guys may be able to keep up-to-date. Thanks! - Litetaker :D \m/

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UPDATES SECTION:

:mad:7>> This is the final straw! Motorola had the nerve to give me an abysmal response to my BBB complaint, today. Read it and my rebuttal here:http://xdaforums.com/showpost.php?p=26423420&postcount=287

:eek::eek::eek:7>> Just got off the phone and managed to snag a HTC Droid Incredible 2 replacement!!! :D > Here are the details!!! :D

It has been pure hell over the last 8 months with My Droid X2. I initially saw both the Dinc2 and the DX2 at the showroom when I was deciding between phones. Naively I chose DX2 because it has TWO cores :p. Bi-Hig mistake!!! I could've enjoyed 8 months of peace and bliss with that phone! Oh well, it is never too late! ^_^

It has been very nice AND encouraging to hang out with you guys! I wish you all luck in either making Moto do the right thing OR get VZW to bail you out like me!!! :D All the best and keep up the good fight!!! May you prevail!

Stay hungry. Stay foolish!!!

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6>> Giving up!!??? :( I am out of ideas! I don't know what else I can possibly do. I reaaaallly, re-he-heally wish to talk to an engineer at either Motorola or Verizon as they may give an honest explanation. But as of now, I dunno how to contact them and what more to do! Here are my thoughts.

5>>

Major Update 4/4/2012:

I called Motorola Corporate office! My call went all the way up. The person said damn near nothing I haven't heard before! But the fight continues. I shall NOT rest till I get a god damn answer! Click here to see what happened.

4>>

Major Update 4/3/2012 #2

:

After sending a BBB complaint, emailing Moto and talking to an online customer care rep via live chat, I completed a full circle by calling customer care @ Motorola. So, far this has been the most productive and responsive action! Click here to see more details!

3>>

Sort of Major Update 4/3/2012:

Okay. So, being impatient and all I didn't want to lay around while Motorola ignored me. So, I poked the beast with a stick (:eek::eek::eek:) and I chatted with a customer rep. Now, I'm waiting for a call from her "supervisor". :rolleyes: Click here to read more!

2>>

Minor Update 4/2/2012:

Not a single peep from Motorola. After sending them a direct email yesterday, I waited for 24 hours for them to reply. They said they will reply in 24 hours. So, far not a single peep! The nerve! :mad:

1>>

UPDATE 4/1/2012:

Submitted an email to Motorola directly, reminding them that they have till 4/5/2012 to reply to the BBB complaint. Click to see the email!

0>> MAJOR EDIT 1: RESUBMITTED MY COMPLAINT

I resubmitted my complaint, since last time I didn't do it correctly. This time I filed it directly towards Motorola, Inc. :D Here it is!!!

Note: Old complaint removed as it is outdated, and mostly rehashed and improved upon in the new compliant.

***>> HOW TO FILE A BBB COMPLAINT TO MOTOROLA << Credits to iBolski! :D

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ORIGINAL COMPLAINT:

I suggest as many people as possible do this. We really need to show up on Motorola's radar! And I really hope they do something...

Here is the complaint:

Complaint description:

Desired Settlement: Other

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Guys, I urge as many of you as possible file a BBB complaint. It takes hardly 15-30 mins. Let us make a dent on Moto!