yashsingh1/xdaforums huggingface dataset:
[Sony Xperia P, U, Sola, Go] kannanX10:
I do owned a XS which was fully white not creamy got it sold and the new one is creamy....I do checked with demo device and other 4 devices some r pure white and some r creamy.....Sony messed many things with XS
[Sony Xperia P, U, Sola, Go] jonstatt:
I just tried to do a heat-soak test on an Xperia S. I left it for 2.5 hours on charge (low battery to generate heat), max brightness, and on a running demo loop of the game Riptide. It was certainly warm when I picked it up. No change at the bottom of the screen. I think some backlight bleed at the very bottom may become slightly more obvious, but NO colour variation. The screen remains even.

After doing a test like that, am I still likely to see the issue? Some say they have had it appear after 2 weeks....but is that just because they were not stressing the phone enough to heat it up?

Now here is the interesting bit. I was chatting with someone who claims their white on the LCD is pure white, not creamy white like mine, but he has the yellow splotch issue. Could it be the pure white ones have the problem and the creamy white ones do not. Perhaps a different glue is used but causes the creamy tint to whites.
[Sony Xperia P, U, Sola, Go] dibdin:
I would say mine is more creamy white than pure white and I have the yellow spot. This appeared after watching a 10min video on YouTube. Left the phone for half an hour or so and yellow spot virtually disappears.
[Sony Xperia P, U, Sola, Go] jonstatt:
Thanks. That puts my theory out the window then! LOL
[Sony Xperia P, U, Sola, Go] RiotRick:
Mine has been absolutely fine for about 2 weeks. Then it started to get a bad yellow tint with the spots. This started on a warm day here, with my xps in a tpu case (which i got 1,5 week after i bought the phone) playing a few games in a hot car.

So it definately started with heat. I'd say if you stressed it for a while and it's still fine you're probably ok.

My colleague also has an xps, he did about the same test you did. Screen was still perfect afterwards. Today it's still perfectly fine. So I think definately not all xps'es are affected by this problem.
[Sony Xperia P, U, Sola, Go] Efe64:
After use since 8-3 my screen is getting that problem to.

Also have batterij problems and the bellow black plastic thing plays..

Time to return.
[Sony Xperia P, U, Sola, Go] Spewy1:
Sony have confirmed problems with screen

http://pocketnow.com/android/sony-admits-to-xperia-s-screen-discoloration-issues
[Sony Xperia P, U, Sola, Go] o1d8oy:
Yellow tint

News for all of you :)

http://www.androidcentral.com/sony-acknowledges-heat-related-display-issue-some-xperia-s-phones
[Sony Xperia P, U, Sola, Go] dibdin:
Phones4u where i purchased my phone are expecting another batch tommorrow. As i am currently on 3rd handset if you were me would you take a chance of exchanging it for another with them, or wait till i hear from Sony for confirmation as to whether i can send my phone off to them and them repair/replace with another.
[Sony Xperia P, U, Sola, Go] LahiruRD:
If they change the phone immediatly or else wait a bit ( this is my 2nd XS with the same issue, I will wait a couple of weeks before send it to repair)
[Sony Xperia P, U, Sola, Go] dibdin:
Well i suppose i having nothing to lose, if phones4u are happy enough for me to make an exchange for the third time then i will. See how i get on with it and if i encounter the same issue with that one i will return it to Sony.
[Sony Xperia P, U, Sola, Go] church473:
thought I would chime in - bought the phone from Orange and they swapped it no questions asked - this one has no issues...yet
[Sony Xperia P, U, Sola, Go] dibdin:
Have decided to just send it off to Sony tomorrow.
[Sony Xperia P, U, Sola, Go] georgebest:
How long can we wait until we send it to Sony for a replacement ?? Is there a deadline ? or can we test it for a month for example and then send it back?
[Sony Xperia P, U, Sola, Go] dibdin:
I'm not sure but the sooner the better I would say.
[Sony Xperia P, U, Sola, Go] Imdking:
Good deal. I see there is a link to the androidcentral article about Sony's acknowledgement of the yellow spots on the screen, but here is another one:

http://www.google.com/url?q=http://...NGhwJA&usg=AFQjCNEMch1CpuY9ANuKGPhkzv2qwCG_vg
[Sony Xperia P, U, Sola, Go] awf:
Ok guys just contacted my provider T-Mobile in the Netherlands for a solution.

Keep you guys updated...

Posted also on the Dutch T Mobile forum...

https://forum.t-mobile.nl/sony-mobile-364/geel-witte-vlek-ken-op-sony-xperia-s-display-166023/
[Sony Xperia P, U, Sola, Go] technaudio:
Mine has the exact same, tint across the full width of the bottom and a small, about 5mm dot in the top right corner.

Anybody got a link of some sony site where we can request a repair?
[Sony Xperia P, U, Sola, Go] awf:
Maybe a good idea to start mention of production week problem or not:

(Can be found on the back when battery is removed)

Mine from:

12W09 Yellow spots
[Sony Xperia P, U, Sola, Go] PhilAd:
In Germany Sony exchanges SXS with yellow spots on the screen for free.

These yellow spots occure when the display is getting around 40°C (e.g. playing 3d games) and they are gone after stop playing and waiting for a while to cool down.

I had this problem at the beginning but now it does not occure anymore. I will send my SXS to the repair service anyway under this topic to see what happens and also because my white case cannot be cleaned and it looks dirty already ... dont know why.
[Sony Xperia P, U, Sola, Go] saqaw:
Well thats a good idea....

Will help others ..before they buy a faulty set......:)
[Sony Xperia P, U, Sola, Go] fredcom2:
I've a 2 cents question...

My Xperia S is Rooted.

Due to the yellow tint, if I send back my phone to Sony, can they told me that they do not have to repair because I'm rooted?
[Sony Xperia P, U, Sola, Go] LahiruRD:
Mine is from 12w08 ( I guess W1208) & have the yellow tint
[Sony Xperia P, U, Sola, Go] shmoejoe:
Mine is the same batch too...

3 weeks, used the gps a lot, gamed quite a bit on and off the charger, my phone has gotten reallllly hot....but no yellow.

Same thing with my partners phone, so I don't think it's limited to a batch.
[Sony Xperia P, U, Sola, Go] wth_is_life:
Just flash the original ROM and get it fix

I'm sure you won't need to do that, though, since it's a hardware problem
[Sony Xperia P, U, Sola, Go] fredcom2:
thanks. according to the hardware default, i think too we don't have to reflash.
[Sony Xperia P, U, Sola, Go] dibdin:
Mine is 12w11.

Sending it off to Sony in the next couple of hours and make do with my Arc for the time being.
[Sony Xperia P, U, Sola, Go] fredcom2:
What is the evolution?

I've my phone since 2 weeks, and the yellow tints just appeared few days ago(full bottom and a 5mm circle on the top right).

Some of us have the phone since about a month.

So, what is the evolution for you from the yellow tint appeared?

-->

- More and more yellow tint each new day.

- No evolution.

- Less and less yellow tint each new day.

ps:my batch is 12w08
[Sony Xperia P, U, Sola, Go] Efe64:
12w09

This is really annoying...

Im just waiting right now..

Old models to sell off and getting the new types. Maybe the battery will be also better.......
[Sony Xperia P, U, Sola, Go] ARC X12:
I am just curious. Is this a manufacturing defect ( process ) or hardware defect ( LCD screen )? Mine has a yellow tint but i bought it from grey market so it does not have warranty. I am in a dilema whether to sell it or not.
[Sony Xperia P, U, Sola, Go] dibdin:
Anyone sent their Xperia S to service centre in Ashford in the UK? Was curious to know if anyone has if they have the parts etc?
[Sony Xperia P, U, Sola, Go] Ogawa:
Screwed in the US

So, I've the yellow spot as well. Center bottom and growing along the right side of the screen.

12w09 is the batch.

Called clove to see what my options are and since i'm passed the 7 day mark, I can't just return it. They also say that they haven't seen any of these and therefore can't comment on whether they would consider it faulty. They have spoken with Sony about it and have heard of the problems.

Told me that I'd have to ship it back to them, then they'd look at it, send it to Sony and wait for the verdict and see if it would get repaired or replaced.

I was told that it would take at least 2 weeks with no guarantee that it would be fixed, replaced or returned if determined to be faulty.

Guess that's what I get for buying a handset from clove and from overseas...

Anyone having any different luck?
[Sony Xperia P, U, Sola, Go] dibdin:
Is that being because you are from overseas?
[Sony Xperia P, U, Sola, Go] Ogawa:
Yep. Also just spoke with Sony USA and they said "it's a known problem" but the IMEI isn't registered in the US, therefore they can't help and suggested I call Clove...

The classic catch-22 circle jerk :(

Totally love the phone besides this, but I'm looking at eBay and the One X
[Sony Xperia P, U, Sola, Go] dibdin:
Yes One X looks great but once the screen on Xperia S is sorted I won't really care. about any other phone for sometime.
[Sony Xperia P, U, Sola, Go] moonset:
someone in Hong Kong got their screen replaced (or "fixed") from sony, two of them reported that the screens are worse!

they have yellow edges around the screen even without heat it up, the yellow stays there since boot up.

probably not all sony repair centres have got the "fixed" screens for replacing. so i think i should wait for a month or two.
[Sony Xperia P, U, Sola, Go] Ogawa:
I agree, just not sure if I can get it sorted. Can't have paid $600 and have a spotty screen. Just.Can't.Do.It...

---------- Post added at 08:09 AM ---------- Previous post was at 08:08 AM ----------

At what point can we not get them fixed though?
[Sony Xperia P, U, Sola, Go] technaudio:
12w10 here
[Sony Xperia P, U, Sola, Go] dibdin:
Well hopefully they are only just a couple of isolated cases. After the money I have just shelled out to get my phone safe and sound to the service centre, I better have no issues with yellow tint/yellow spot when it's returned.
[Sony Xperia P, U, Sola, Go] Cholek3:
I have 12w09 and NO yellow tint.
[Sony Xperia P, U, Sola, Go] magikmichael:
Nice! Looking forward to what they say to you. I had contact with them via twitter and they did the following offer:

- Repair

Or

- Swap for an refurbished one.

I chose for refurbished because i dont want to send in for repair.

They will contact me about the swap.
[Sony Xperia P, U, Sola, Go] tel033:
Hi I'm about to order from clove and I was wondering when did you get wour phone? does it belong to the recent xperia s stock that clove recieved a week or so ago? or did you have yours before that?? which firmware version you have? is it a singapore, china or hong kong version?

Thanks, I really like this phone and I'm really looking forward to buy it but i don't want this problem.. and I just can't find another replacement i don't like the htcs nor de samsungs... :(
[Sony Xperia P, U, Sola, Go] Ogawa:
I got my a few weeks ago from clove. When I spoke to them, they said that they hadn't seen any handsets with problems yet, so I might wait a bit before ordering.

The firmware i've got is .67 from the UK.
[Sony Xperia P, U, Sola, Go] tel033:
So your phone belongs i guest to the current stock, then i'll guest i'll just wait for the next one..↲Isn't there really another solution like software update or ics or sth? Or the only solution is changing the display or the device? Please let us know what clove says to you, i've already tell them to verify their current stock in order to detect faulty devices thanks!
[Sony Xperia P, U, Sola, Go] awf:
Ok guys it will be a replacement by a new phone from T-Mobile Netherlands, they have a purchase policy in place when a defect occurs due to the manufacturing process or not user related within 2 months of purchase it will be replaced by a new phone.

Have to wait on the details and email for the replacement, hope that the new one will be ok...

Frustrating a bit because my current phone has the perfect display but under stress it's a mess :eek:

Happy that I get a new phone since my current one is 3 weeks old and smells brand new...

Keep you updated...

Update per 5 April:

The appointment is made to replace the defect phone with a new one keep you updated and hoping for a good device...
[Sony Xperia P, U, Sola, Go] jonstatt:
Wow..it is really true that the colour temperature varies wildly between units. A mate got one too and his screen is TOTALLY different to mine. Mine has creamy whites, and his has blue whites. They are seriously different. Both made in the same week too!
[Sony Xperia P, U, Sola, Go] tel033:
hi does this screen problem affect to a big number of devices I mean is there a big chance i get a faulty one or not? Like 20% or less? Because i really didn't see a lot of people complaining about it in other threads
[Sony Xperia P, U, Sola, Go] awf:
http://talk.sonymobile.com/thread/34135?start=0&tstart=0

;)
[Sony Xperia P, U, Sola, Go] tel033:
hi awf

yes i'm aware of the problem and i've already read this thread I just say that apart from the people with the probles and don't see it much in others peoples review the graet number of people say it is a great phone and don't remember about this issue.. so I assume that i doesn't affect to the majority of user am i right?

thanks
[Sony Xperia P, U, Sola, Go] awf:
Well indeed it's great phone but from the first batches there are a few unlucky with screen problems. Sony is aware of the problem so you can assume that everything now manufactured doesn't have the problem. For me personal it's a great phone however my perfect displays has the yellow spot issue's and becomes. nightmare when it's temperature is rising towards the 37 degree Celsius. Will receive a new replacement phone next week so keep you updated and hope for the best... But I can't tell you if there are a lot or few devices with this problem.

sent from my LT26i
[Sony Xperia P, U, Sola, Go] :
W1208, yellow tint along the top edge and bottom middle close to base edge.

I'm not sending it in. Using this opportunity to thrash the device since Sony has already acknowledged it. Will send it in for a swap or repair later in the year while still under warranty.

"I don't know what happened! All of a sudden, my phone developed these yellow patches! It's obviously a manufacturing defect!" Haha.
[Sony Xperia P, U, Sola, Go] istyle1129:
not sure if this is relevant, but i contacted my local shop about their SXS inventory to see if they are aware or have seen high volume of "tainted" screens. they said most of the affected units were from UK, and sony has sinced addressed the issue. given the fact they are in the business to sell phones, i'm not really sure about the validity of their claim. they also confirmed that all their inventories are from Asia, and are free from the issue. i've been waiting to get the SXS for a while. can members chip i on their experience? appreciate it.

sent from xperia arc s

btw, i am in US, so buying the phone now would not be covered under oversea warranty, thats why i am still on the side line.
[Sony Xperia P, U, Sola, Go] awf:
Well on my Dutch one is China mentioned on the box as manufacturing country...

sent from my LT26i
[Sony Xperia P, U, Sola, Go] dibdin:
Well I am from the UK and I have had 3 so far, so there maybe some truth in what Sony have told you in most of the affected handsets are from the UK.
[Sony Xperia P, U, Sola, Go] shmoejoe:
Well its interesting, because I've had my phone over three weeks now, and both me and my partner have no signs of yellowing on our screens. Our phones have been over 40 I think multiple times, with no issues.

It could be that they are mostly right, and the yellowing screens may have been mostly in the UK batch.
[Sony Xperia P, U, Sola, Go] RiotRick:
Not exclusively though. My generic dutch xps bought in the Netherlands, manufactured in China has the problem as well. It's back at ThePhoneHouse atm, being sent in for repair.
[Sony Xperia P, U, Sola, Go] Ankit KK:
THIS YELLOW TINT ...Is country Specific....

s their any country specific shipment or any production line which have this issue of YELLOW TINT, or it is random occuring anywhere in any Xperia S across the globe....

For example i am in KSA * want to purchase the Xperia S, Now Should i be worried of having a yellow tint ???

what i read from the threads above most of the people are from Hongkong or US.

Please suggest...Answer below will make me take a decision of buying it.
[Sony Xperia P, U, Sola, Go] dangonzz:
Hi all, i did not have the yellow tint at the begining and now i see it , it is not a glue problem , either is a hardware problem or a software one like they say.

I hope it is a software problem because the phone is awesome.

Good luck to all.
[Sony Xperia P, U, Sola, Go] istyle1129:
I am guessing there are a lot of mixed feedback on this as to where it is happening the most. Especially some people's XS developed the taint after they have used it for a while.

Another angle is that being how popular the XS is, we are not seeing a high-volume of tainted phones right? If the issue is widespread, we would be seeing a lot more complaints, especially on this forum?

This possible issue is pushing me harder to wait for the LT29i.
[Sony Xperia P, U, Sola, Go] Efe64:
I am at the Netherlands and the same problem.

I dont think its region specific
[Sony Xperia P, U, Sola, Go] Reinman:
I have the yellow screen problem. I went to cool blue (webshop, with a few stores), they replaced mine, but its from the same batch. Same problem.

Also, am i the only one (second handset has the same problem, just not as bad) that has a problem with the heat playing games? They run really hot with a game like siegecraft (3D+lots of CPU). Then at one point the screen doesn't respond properly. With the first hand set, i could see the CPU also dropping to 800mhz. The second handset runs better, but still heats up till the screen doesn't respond any more (Game keeps running, in TD games, you can still see the attack going, but can't move etc).
[Sony Xperia P, U, Sola, Go] awf:
Well i have the same experience in some case that I experienced the phone doesn't respond anymore :(

Going to see if the new replacement is better...
[Sony Xperia P, U, Sola, Go] slim_sunky:
Pathetic.
[Sony Xperia P, U, Sola, Go] tel033:
Hi.. I can tell you thats not true 'cause i've already read a lot of faulty XS coming from singapore hong kong malaysia and others so asia is also having the issue! In the other hand i've been talking lately with a store on the uk and of all the many devices they sold in all the last weeks they have only reported 5 cases

And what do you meant with "sony adressed the problem"?
[Sony Xperia P, U, Sola, Go] somemadcaaant:
Tested mine with blue and white image in the browser, no tint issues here luckily and i've had the temp go up to 42deg.

Mines W1209 on the battery.

-smc
[Sony Xperia P, U, Sola, Go] Reinman:
You can use the service code to get a completely colored screen. Type in the phone pad *#*#7378423#*#*. That spells service on the phone pad.
[Sony Xperia P, U, Sola, Go] cklow01:
Anyone knows about the UK carphonewarehouse policy on this matter? Will they swap a new phone for you on the spot or send to Sony for repair?

I am thinking if I should take it back to them because of the defect or contact Sony directly. Please advise. Thanks.
[Sony Xperia P, U, Sola, Go] phuongarch:
Vietnam, NO TINT after 7 days full using
[Sony Xperia P, U, Sola, Go] Soheil_rf:
Is anyone know how to fix screen Problem ( Yellow Tint ) ??

I think this is not a Hardware problem , just wrong assembling
[Sony Xperia P, U, Sola, Go] Efe64:
No nobody does.

Thats why we discuss the Sony service.
[Sony Xperia P, U, Sola, Go] tommfy:
I've just got an Xperia S on 3 here in the UK with a yellow tint at the bottom of the screen the same as everyone on here, mine seems to be very prominent all the time

I'll go to the three store after easter and see what they'll do about it :p
[Sony Xperia P, U, Sola, Go] jaseukuk:
O2 Hull, bunch of useless numpties

1st visit to O2 store, Hull:

Rang store few days ago to notify of problem, travelled to the closest o2 store 10 miles away today to swap out my XS as advised by one of their staff members earlier this week and. .... Sorry sir we don't have any stock.

Bunch of friggin numpties, why is it impossible to get consistent decent customer service at a phone shop.

2nd Visit: So went in today to swap out. The guy Jamal wanted to see the banding before he would swap out, was in there for a hour and a half, could only get to 38/39 C, the staff were condescending and up themselves, had to leave eventually as had limited parking. As I walked out Jamal shouted ' You're Welcome!' If I didn't have my 6mth pregnant wife with me I would have happily kicked off.

Anyway got online as soon as I got home and made a formal complaint, apparently the complaints dept are dealing with this now and will get back to me.

What a joke.

Edit: Just because I'm on a roll:

- ' to unlock your phone will cost you about £15 ' - I did it free via a webchat with O2

- ' your first bill is for the full amount £30 mth, but you'll only get pro-rata for your minutes/texts/data ' - so why isn't my first bill pro rata? They didn't know why, I have found out elsewhere.

- ' for your first charge you have to keep it connected for 16 hours ' - Seriously?!

- ' On the day your old number swaps to your new handset, turn both your old and new phone off for an hour, keep on doing that all day until it works as it should '

Seriously the people in this store need a kick up their arse
[Sony Xperia P, U, Sola, Go] Dicky616:
no, my xperia s screen just perfect
[Sony Xperia P, U, Sola, Go] tommfy:
I'm sorry to hear that, I've always been wary of O2,

I've been with three for years and theyve been the best network ive ever used with regards customer service

whats most surprising after many calls and trips to three stores I have literally nothing to complain about!

looking forward to seeing how theyll deal with this though...
[Sony Xperia P, U, Sola, Go] xuberone:
well i had my xperia s for 10 days (today is the 10th) and I just saw the yellow tint on the bottom and around the top today :mad: called Sony Singapore to find out only that they do repairs to the lcd only and there is no replacement for the phone! doubt i will be going though, it is really very light tint for me ... and is not really noticeable enough. overall still a very good phone and a happy user.

on a diff note: i had 2 iphone 4 that had the same tint that were even worse off ...
[Sony Xperia P, U, Sola, Go] bruj3w:
My tint is getting worse, I was trying to live with it but it's all up the sides and in the top right hand corner now and even appears at lower temperatures.

Any idea how you find out where your local Sony service center is and how you contact them? I've looked at the Sony website and read various threads on the issue but can't find the answer. I'm in the UK.

Ta.
[Sony Xperia P, U, Sola, Go] kms108:
search for the sony uk site, it should have contact or contact us at the top or bottom of the page.
[Sony Xperia P, U, Sola, Go] sixdaysandy:
There's only one Service Centre in the UK, you have to speak to their support, booking it in then there is a 7-10 working day turn around from when they receive the Handset. I couldn't be without my mobile for that long so didn't bother with it at the moment.

I got mine through Phone4U and they're as crap, they can't swap the handset in store, and need it to be sent to them for diagnostics as they aren't aware that Sony have officially informed them of the Yellow Tint being a known issue. So I'm just going to live with it until I can go I holiday so I won't need my phone.
[Sony Xperia P, U, Sola, Go] efgee:
I have been asking in different shops (local and internet) about the yellow tint and if they would swap or let it repair if would buy one and it has that problem.

First reaction is that they not heard about the problem :confused:

And if it occurs, they would repair it or swap it (they won't assure me that they would swap it).

That's really the only thing that keeps me from buying one :rolleyes: