yashsingh1/xdaforums huggingface dataset:
[Motorola Droid X2] litetaker:
Yup. As you said earlier, you are EXACTLY, 100% in the same boat as I am! I firstly hope the new X2 I get is a better one, and secondly hope that I can return that X2 ASAP and get on the replacement device bandwagon! Right now I am being conservative and aiming at a replacement Dinc2, but if the stars are aligned correctly, who knows! I may get a gnex! :D :p

Of course, if the stars are aligned incorrectly, I may be damned to an eternity in the pit of X2's slime and mediocrity!! :D XD :p
[Motorola Droid X2] Elite49:
Unfortunately this MAY be what'll happen to me. I'm on twitter now complaining and told them I'd love an unlocked bootloader and they response was "We don't support that...". So Twitter seems useless and BBB seems like it'll be the best option for us. We have this entire month to wait :rolleyes: . I requested an Engineer to look at my complaint on BBB I suggest you do that same.

*Edit: well looks like Twitters out. They told me to reset my device and keep it "cool".

I. Hate. Your. Support.

Looks like its BBB or nothing! That is where people are having luck too.
[Motorola Droid X2] gaad0701:
I think I will try to submit my BBB complaints tomorrow. I want to be able to get my thoughts together and be as professional as possible in my complaints.

I will for sure request an engineer look into my requests as well.
[Motorola Droid X2] litetaker:
Getting a different phone!

I am being offered a Droid 3 or a Incredible 2! I am asking for other options! The third option I got was Samsung Fascinate! :p Bleh!!! :p

Call in progress!

What should I take!?

CALL DONE! I have ordered the Droid Incredible 2!!! I am gonna get it on Monday and I am gonna put CM9 on that Bad boy the day I get it!!!! :D :D :D XD
[Motorola Droid X2] Macguyver:
I've had mine since Friday. Still getting used to it, still stock unrooted. However, everything works on it. No lag, no freezes, battery life is good. Hard pressed to find a real "need" to root and ROM other than just for the fun of it.

Tapped on my stock Dinc2
[Motorola Droid X2] antp121:
im smashing my f5 on my rezound shipment tracker. left the warehouse at 7 last night and says itll be here wed but im feeling tues...
[Motorola Droid X2] Macguyver:
I tried to get a rezound but they told me they couldn't give me the online price. That's ok, I didn't have to renew my contract this way.

Fwiw, if the rezound is anything like the dinc2 the screen is sooooooooo much more responsive than the X2's. that alone is a nice change, I can actually type on the dinc2 and I'm using a otterbox defender case with the built in screen protector and it works great.

Tapped on my stock Dinc2
[Motorola Droid X2] litetaker:
Good to hear you are loving your Dinc2! :) I am gonna get it tomorrow, since I missed the delivery today (I always miss FedEx deliveries). Sadly, they didn't leave it with a neighbor though I specifically asked them to do so by calling customer support AND putting a post it note on the door. Apparently, they can't do that on the first attempt. But, FedEx themselves DID exactly that when I couldn't receive my second replacement DX2 on Friday! :/ I am unimpressed FedEX :mad:

One day they follow rules, the other day they don't! :rolleyes: Stupid people. Well, not the end of the world, just one more, unnecessary, god damn day to wait for till I get my hands on me precious Dinc2... :/

antp121, I suggest buying a new keyboard that has a strong F5 key. I bet the key will give way by tonight! I did that too, but I have a strong, titanium reinforced contact point for my Keyboard's F5 key :D :p. Came in handy a LOT of times so far in my life! :)
[Motorola Droid X2] antp121:
i have a laptop so im gunna have to buy a new computer :eek: lol
[Motorola Droid X2] fakespamaccount:
Final notice from BBB, they have until the 20th

BBB CASE#: 943*****

Complaint filed by:	*** ******* (More)

Complaint filed against:	Motorola, Inc. (More)

Complaint status:	FINAL NOTICE SENT TO AB COMPANY MARIA (More)

Case Description:	I and many other Verizon Wireless customers received Droid X2 smartphones when we signed up for service. The phone is... (More)

Category:	Service Issues

Case opened date:	03/17/2012

Case closed date:

Desired Resolution:	Motorola should honor the agreement of the Android Alliance. If they still do not support the device, they should unlock... (More)

Download a copy of this complaint so you can print it for your records

*** We are waiting for the business to respond. They have until April 20, 2012 to respond to this complaint.

If you have more information regarding this complaint or if you are satisfied with the business' response to this complaint, please click here. ***

04/10/2012	FINAL NOTICE SENT TO AB COMPANY MARIA

04/10/2012	Consumer - Have You Heard From the Company - AB

03/30/2012	Second Notice to MIP AB

03/30/2012	No Response to First Notice to AB

03/19/2012	Inform MIP AB of Case

03/19/2012	Send Acknowledgement to Consumer

03/17/2012	Accredited Business Case Reviewed by BBB

03/17/2012	Case Received by BBB

So, now they have until the 20th, but since they're BBB accredited, they almost have to respond or risk loosing their accreditation. They seem to be putting this off, has anyone else gotten a response?
[Motorola Droid X2] Elite49:
Yes within a couple days, and I rebuttled and now got a call that I missed XD
[Motorola Droid X2] antp121:
I don't mean to beat a dead horse as I have a rezound, but look at the letter I received in the mail about my bbb. The executive analyst and relations left his personal number 845 365 7378 and its just funny lol I linked it and inlined it because I don't trust taptatalk
[Motorola Droid X2] litetaker:
BULLSH#@!!! :mad::mad:
[Motorola Droid X2] antp121:
My thoughts exactly
[Motorola Droid X2] thelowend:
He gave you his phone number?

hehehe.... hehehe HAHAHAHAHA

I'm comin for his ass

No more low level reps!
[Motorola Droid X2] antp121:
Yeah he seemed to be genuinely interested. Please inform him of the unlockable bootloader devices (Galaxy Nexus and the Rezound) if you call him? Thanks.
[Motorola Droid X2] thelowend:
If and when I do so, I'll directly quote the letter he sent you. Are you cool with that?
[Motorola Droid X2] antp121:
Sure go RIGHT ahead. I want you guys to use that number and the info provided. I hope you can get somewhere as I lost all hope for that phone. I'll try and help and pop in every once in a while but I'm not gunna go all crazy.
[Motorola Droid X2] Elite49:
Dude... the part of the letter that says why they won't unlock it is the SAME EXACT letter I got haha.
[Motorola Droid X2] antp121:
Haha its probably all cookie cutter. At least he left his phone number. I'm on a rezound now so this doesn't help me at all. You can use it if you want :D
[Motorola Droid X2] fakespamaccount:
Moto or Verizon

Did that letter come from Motorola or Verizon?
[Motorola Droid X2] antp121:
Verizon sorry. Cut out the top so you didn't see my address lol I trust you guys but its the internet...
[Motorola Droid X2] fakespamaccount:
Yeah, I was just curious if I would be getting one of those from Motorola, and if they had a cookie-cutter reply why I hadn't received one yet, but I'm sure Motorola will send a form letter to me about my complaint.
[Motorola Droid X2] Elite49:
Don't know if you want it but Motorola's level 2 customer service number is

800-734-5870

Also, I don't know if you care but Motorola seems to think its the device you have but Verizon (at least for me) when I called the women immediately stated that I was right and their is nothing a replacement phone would do to fix that phone.
[Motorola Droid X2] gaad0701:
Yeah, I had the same experience. I think Moto just doesn't want to admit it failed so horribly.
[Motorola Droid X2] fakespamaccount:
Response from Moto, not encouraging

Motorola responded to my BBB complaint. Basically, they said that they will not unlock the bootloader on any current devices, and will only unlock future ones "where carriers will allow" They also said that the X2 was "still in evaluation" and that therefore, "a determination has not been made regarding ICS". So basically, no ICS, no bootloader unlocks for any current devices, and most likely, no unlocked bootloaders for future Verizon devices. Here is the text of the reply:

On April 16, 2012, the business provided the following information:

Please note Motorola's position regarding this form letter complaint received. Motorola does not plan on replying to rebuttals or arbitration.

Thank you -

Bootloader:

Subject to carrier approval, we will be implementing an unlockable bootloader solution on future consumer products, starting with I believe HSS7 devices. This will not be retroactive, therefore bootloaders will remain locked on previously sold devices. The carrier will still have to approve the device to have an unlockable bootloader, and the consumer will be required to agree to a legal agreement which warns them of the dangers of unlocking the device and voids their warranty.

ICS:

All upgrade information is to be communicated via our Official site https://forums.motorola.com/pages/00add97d6c. According to this site, Droid X2 is still being evaluated, meaning a decision has not yet been made regarding an upgrade.
[Motorola Droid X2] PeartFan40:
That sucks. :( If I were in this situation, I would sell my Motorola device and stop using them altogether. That's why I love Samsung; they don't lock their bootloaders. Good luck to you.
[Motorola Droid X2] antp121:
Got the same exact answer. Everything is the same....
[Motorola Droid X2] 1stx2:
LOL at motorola, <3 samsung

I'm SO glad I dumped motorola.
[Motorola Droid X2] Moon Shadow - NM:
Here is Moto's response to my complaint.

On April 16, 2012, the business provided the following information:

Please note Motorola's position regarding this form letter complaint received. Motorola does not plan on replying to rebuttals or arbitration.

Thank you -

Bootloader:

Subject to carrier approval, we will be implementing an unlockable bootloader solution on future consumer products, starting with I believe HSS7 devices. This will not be retroactive, therefore bootloaders will remain locked on previously sold devices. The carrier will still have to approve the device to have an unlockable bootloader, and the consumer will be required to agree to a legal agreement which warns them of the dangers of unlocking the device and voids their warranty.

ICS:

All upgrade information is to be communicated via our Official site https://forums.motorola.com/pages/00add97d6c. According to this site, Droid X2 is still being evaluated, meaning a decision has not yet been made regarding an upgrade.

So, this sucks. No unlocked BL and Probably no ICS. When my contract is up, I'm going for a Samsung or an HTC device.

My response to Motorola:

As a developer, I understand fully the nature of unlocking the boot loader and would take full responsibility for anything untoward that would happen to my Droid X2.

One thing to note, however, is this go against the open source nature of Android and of the hardware Android was intended to run on. Since this is Motorola's position, even though HTC, Samsung, and Asus has unlocked their bootloaders on older devices, I don't see why Motorola won't follow suit. Since this is Motorola's stance, I am left with no other choice but to abandon Motorola for one of their competitor's devices and will advise my friends and family to do the same.

Thank you.

Ciao.
[Motorola Droid X2] litetaker:
God knows what is going through the heads of Motorola directors... They must be on a "How to lose money in 10 days" regime nowadays.
[Motorola Droid X2] ztotherad:
On April 16, 2012, the business provided the following information:

Please note Motorola's position regarding this form letter complaint received. Motorola does not plan on replying to rebuttals or arbitration.

Thank you -

Bootloader:

Subject to carrier approval, we will be implementing an unlockable bootloader solution on future consumer products, starting with I believe HSS7 devices. This will not be retroactive, therefore bootloaders will remain locked on previously sold devices. The carrier will still have to approve the device to have an unlockable bootloader, and the consumer will be required to agree to a legal agreement which warns them of the dangers of unlocking the device and voids their warranty.

ICS:

All upgrade information is to be communicated via our Official site https://forums.motorola.com/pages/00add97d6c. According to this site, Droid X2 is still being evaluated, meaning a decision has not yet been made regarding an upgrade.

same response as above from Moon and others... sounds like a canned response that only half-ass people can write.
[Motorola Droid X2] Elite49:
You guys should contact one of their executive persons numbers. If someone could post that for them.
[Motorola Droid X2] litetaker:
THIS IS THE FINAL STRAW!!!! :mad::mad::mad:

Motorola had the nerve to reply to my BBB complaint today. And that too with this abysmal response:

I DID NOT ACCEPT THAT RESPONSE. Here is my response:
[Motorola Droid X2] dets34:
you brought me =D
[Motorola Droid X2] litetaker:
So you are getting it? That's sweet...
[Motorola Droid X2] dets34:
im on a waiting list for the inc 2 :eek::eek::eek: i think we provoked the entire x2 community on XDA to contact customer support for freedom. :D:D
[Motorola Droid X2] Citizen_Snips:
We have one person really pushing Motorola/VZM for this. I think now that we have ICS on our phones we should ALL call and demand an official release. I know I'll be calling both Verizon and Motorola and telling them that we have an unofficial build running smooth on our phones. When I hang up with those reps I'm going to call back and talk to more reps. I think if an overpowering amount of X2 owners call and tell them ONE person maybe an ICS build for us that's almost fully functional and it's not even at the BETA stages yet, maybe they will reconsider. Ill probably bring up the point that they're making enough money off of getting rid of unlimited data. I really hope they turn this around...

Cyanogenmod all day
[Motorola Droid X2] zeb carter:
I wonder if we could get someone at G4 to do a segment on the dev community and what they have done with our phones, especially the Moto phones that have been orphaned. A national TV airing of our grievances wouldn't hurt!
[Motorola Droid X2] thelowend:
Do you have to send your x2 back if you agree to the replacement? If not, I would've taken that Droid 3
[Motorola Droid X2] gaad0701:
Knowing Verizon they would ship the phone with a box you have to send the old phone back in or if in store they would take it right there. :mad:
[Motorola Droid X2] ztotherad:
so, I guess the FCC is involved with Verizon and all that jazz, and they've threatened to fine my grandma $10,000 and throw me into prison for committing a federal offense, so as of now, I'm setting my phone back to stock...

No root, no nothing, this is going to be ridiculously hard..
[Motorola Droid X2] Superm@π:
Ummmmmm, okay, exactly what federal offense have you committed ?

Sent using XDA app from my abandoned DX2 running CM7. In dragonzkiller we trust ;p
[Motorola Droid X2] 1stx2:
Please explain.
[Motorola Droid X2] ztotherad:
to be honest, I have no idea what federal offense of what I did, but I guess I just red flagged my phone on their network and they have been moderating everything I've done to my phone, so yeah..

so be careful about submitting a complaint.
[Motorola Droid X2] 1stx2:
Damn man, that sucks.

But there isn't no way in hell i'd un-root MY phone that I paid for just because they wanna threaten someone. That's just ridiculous.
[Motorola Droid X2] thelowend:
Good lord, they are coming for blood! I've been waiting for something like this to happen...be safe!
[Motorola Droid X2] king..kranium:
Please explain as details become more clear.. I have a knack for loopholes and law in general....

Cyanogenmod
[Motorola Droid X2] trafalger888:
I also have a license with the FCC and I am curious which law you have violated so any info would be appreciated and the 10k fine they usually talk about is their general max done and im curious if the letter you received was from the FCC or Verizon
[Motorola Droid X2] iBolski:
Sounds a little harsh to me unless you definitely were doing something else, like Zotherad stated. That's why I don't do ANY tethering what-so-ever.
[Motorola Droid X2] skwoodwiva:
We need a new thread. Big news now - cracking down on tethering.
[Motorola Droid X2] ztotherad:
I wasn't tethering at all. We have wifi at home, so I was using that on my phone and laptop. So, no i wasn't using any mods, I'm not sure how they seen what I was doing on my phone, but as of now, I'm unrooted on stock 2.3.4, and it sucks majorly. Maybe in a few weeks/months I can reroot, but right now I don't know if VZW is going to push it and take us to court or not. From what I understand, rooting isn't illegal, but yet I'm getting in trouble for it, so idk. I'll keep my phone on stock and let the battery drain quickly throughout the day..

---------- Post added at 10:26 AM ---------- Previous post was at 10:23 AM ----------

@trafalger888 from what I understand they called my grandma (whom is the main person on the contract) and said this stuff, my uncle has talked to them and such and has gotten it straightened out kinda, they're supposed to call back today, but I haven't heard anything yet. He's coming over to my house and going to explain to me what I did that was illegal, but I still don't see how I violated any fed. laws. I'll keep you all posted though.
[Motorola Droid X2] gaad0701:
---------- Post added at 10:26 AM ---------- Previous post was at 10:23 AM ----------

[/COLOR]

@trafalger888 from what I understand they called my grandma (whom is the main person on the contract) and said this stuff, my uncle has talked to them and such and has gotten it straightened out kinda, they're supposed to call back today, but I haven't heard anything yet. He's coming over to my house and going to explain to me what I did that was illegal, but I still don't see how I violated any fed. laws. I'll keep you all posted though.[/QUOTE]

I find this quite interesting, rooting is not illegal it just "voids" the warranty. What also interests me is how they are tracking what you are doing, shouldn't that be a privacy issues?!

We appreciate you keeping us posted! Good luck...

Sent from my DROID X2
[Motorola Droid X2] ztotherad:
I find this quite interesting, rooting is not illegal it just "voids" the warranty. What also interests me is how they are tracking what you are doing, shouldn't that be a privacy issues?!

We appreciate you keeping us posted! Good luck...

Sent from my DROID X2[/QUOTE]

Basically, it was my own fault for posting something about an app that I was using and posted about on FB, so that's what violated the FCC, but I've deleted the apk, and won't be using it anymore at all. It was an "after" market app, so that's what flagged my phone, so thus, I can still be rooted and everything. So, really, it was my own fault, so just be careful when submitting a complaint and make sure they can't dig up dirt on you.
[Motorola Droid X2] kennyb6:
Basically, it was my own fault for posting something about an app that I was using and posted about on FB, so that's what violated the FCC, but I've deleted the apk, and won't be using it anymore at all. It was an "after" market app, so that's what flagged my phone, so thus, I can still be rooted and everything. So, really, it was my own fault, so just be careful when submitting a complaint and make sure they can't dig up dirt on you.[/QUOTE]

Which app would this be so we can know not to use it lol
[Motorola Droid X2] ztotherad:
Which app would this be so we can know not to use it lol

blapkmarket.apk I believe. It's all resolved though, and I've rerooted my phone, haha.
[Motorola Droid X2] thelowend:
blapkmarket.apk I believe. It's all resolved though, and I've rerooted my phone, haha.[/QUOTE]

Is this app similar to Snappzmarket?
[Motorola Droid X2] tkuligowski:
Is this app similar to Snappzmarket?

So let me get this straight...you submit a complaint and suddenly the FCC is after you after you submit the complaint? Something isnt right about that.
[Motorola Droid X2] ztotherad:
So let me get this straight...you submit a complaint and suddenly the FCC is after you after you submit the complaint? Something isnt right about that.

yeah, thats right
[Motorola Droid X2] tkuligowski:
yeah, thats right[/QUOTE]

That is so messed up....was this filed against Verizon or Motorola? It seems that one of them doesn't like these complaints and began trying to dig up dirt on you. I seriously can't believe this.
[Motorola Droid X2] ztotherad:
That is so messed up....was this filed against Verizon or Motorola? It seems that one of them doesn't like these complaints and began trying to dig up dirt on you. I seriously can't believe this.

um, i believe vzw, the sad thing is they found it on my fb, thats whats messed up about it
[Motorola Droid X2] tkuligowski:
um, i believe vzw, the sad thing is they found it on my fb, thats whats messed up about it[/QUOTE]

That is extremely messed up and kind of psycho if you ask me. Now this is definitely droid-life material. "Reader submits BBB complaint and is then threatened by FCC after Verizon stalks him on Facebook"
[Motorola Droid X2] ztotherad:
That is extremely messed up and kind of psycho if you ask me. Now this is definitely droid-life material. "Reader submits BBB complaint and is then threatened by FCC after Verizon stalks him on Facebook"

haha, yes that would be a great article to read
[Motorola Droid X2] theredvendetta:
Is xda derped or does no one on these last few pages know how to quote people? Or am I seeing things? >.>

Anywho, do you have anywhere in writing the accusations made against you by the FCC? Would be interested to see their statement if you have it. It just seems so unreasonable to threaten someone for making a general statement about a blacklisted app. The app itself isn't illegal. It's the act of uploading or downloading content you don't own that makes it illegal, and if you did that, then I'm sorry, but you've got what's coming to you. It's the same idea with a program like Bittorrent or Vuze; they allow you to commit piracy, but you don't HAVE to be pirating content if you are using it. As such I think you or they must be mistaken.

Wait.. so... you think they were just stalking your Facebook, looking for a reason to get back at you for submitting a complaint against a 3rd party corporation? Do you know what the FCC is?
[Motorola Droid X2] trafalger888:
Although the FCC would have no grounds om a FRM issue or anything like that just the use of radio frequencies to obtain...the FCC actually has very narrow guidelines on what can be broadcast and received on said frequencies but the fine mentioned or any jail time, in my experience, is generally pursued after the FCC themselves has sent several cease and desist type letters
[Motorola Droid X2] ztotherad:
right, which i agree, it was my fault, for using an app that more or less pirated paid apps, in which i was using, so all in all i brought this on myself

nonetheless i did delete the app and havent used it
[Motorola Droid X2] motcher41:
That is extremely messed up and kind of psycho if you ask me. Now this is definitely droid-life material. "Reader submits BBB complaint and is then threatened by FCC after Verizon stalks him on Facebook"

So where the the thread about this story. I cannot find the "whole story" on this..I am rather interested to see whats going on here.
[Motorola Droid X2] ztotherad:
So where the the thread about this story. I cannot find the "whole story" on this..I am rather interested to see whats going on here.[/QUOTE]

its spread out over this thread, sir
[Motorola Droid X2] motcher41:
its spread out over this thread, sir[/QUOTE]

Eh its confusing jumping from post to post. Oh well

Sent from my SCH-I510 using Xparent Blue Tapatalk