yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] kristjanh:
Not so unwavering commitment

Well, then that is confirmed...

Guess if you ordered online from a no-official country you are outside of ASUS venn diagram of "all prime owners". Guess it doesn’t suit them to put that in their "unwavering commitment to customers" statement.
[Asus  Eee Pad Transformer Prime] demandarin:
I tried to find out more info on dongle for people in outside countries to U.S. from Gary. He said he can't speak for other regions, since he only represents U.S. All these different Asus regions are like smaller branches of Asus under Head Quarters. So other regions can't speak for other ones or exactly know what's going on with them. HQ disperses info to the different regions. HE said he sent HQ the message that all of this needs to be cleared up Asap as there's alot of confusion on what countries will and will not receive the dongle. That's all I could find out.
[Asus  Eee Pad Transformer Prime] patcou:
And did'nt says anything about updrades. ;)
[Asus  Eee Pad Transformer Prime] simard57:
where do you check to see shipping status?
[Asus  Eee Pad Transformer Prime] demandarin:
By logging into your account on Asus VIP website. Then scroll down and click on GPS dongle application status.
[Asus  Eee Pad Transformer Prime] simard57:
Thanx - I did that and it says shipped - yeah

but no tracking number - oh well that is life
[Asus  Eee Pad Transformer Prime] finneginsfast:
Yup, applied 2 days ago.
[Asus  Eee Pad Transformer Prime] nardoth:
Well the dongle is confirmed in Australia

I'd say seeing Aus is on the WW firmware, you could use this as an argument for any other country on WW firmware that they should get it also.
[Asus  Eee Pad Transformer Prime] Lorthirk:
At least it's something... But day after day my hopes keeps shrinking more and more... :(
[Asus  Eee Pad Transformer Prime] bimbobo:
As expected those in North America are getting their dongle shipped after a couple of days. I was already registered since day one, applied the first day I could to get the kit, and after 4 days status is "processing".

Again Europe is second rang customer for ASUS.

Also for normal support, I get more info and help from ASUS USA, than from ASUS Nordic useless support.
[Asus  Eee Pad Transformer Prime] Severion:
Hate to say it, but true :(

registered few minutes after the opening of it...

still processing too.
[Asus  Eee Pad Transformer Prime] Lorthirk:
At least you will get it... in Italy we have 3rd class :(
[Asus  Eee Pad Transformer Prime] mythoc:
Same for Greece...
[Asus  Eee Pad Transformer Prime] ylexot:
I'm in the US, applied on the 16th, and mine still says "submitted". I actually think my case has to do with the fact that I have a Champagne Prime instead of the typical purple one. ;)
[Asus  Eee Pad Transformer Prime] Lorthirk:
ATTENTION EVERY USER LEFT OUT FROM THE GPS DONGLE DUE TO HIS LOCAL ASUS SERVICE:

I'd like to gather people into an online petition to make our local reps change their mind.

Please check out (some threads below): http://xdaforums.com/showthread.php?p=25088265#post25088265
[Asus  Eee Pad Transformer Prime] undercover:
Ah, as I see, Asus continues to keep its customers "happy"
[Asus  Eee Pad Transformer Prime] bergoulle:
"The offer will expire on 31th of July, 2012 (PST)."

They should hurry to ship our dongles .. time is running out.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Umm, that means that no orders will be accepted after July 31st.. it has nothing to do with shipping time :rolleyes::rolleyes:
[Asus  Eee Pad Transformer Prime] robbieracer:
My status turned to shipped yesterday afternoon and when I got home it was waiting at my door. shipped Fedex from Fremont, CA which is only 1.5 hours from my house, so it must have shipped on the 18th, the day after I requested the Dongle. I need to do more testing, but it did pick up some satellites in the house, but still not as strong as my Droid X. Driving in the car will be a good test.
[Asus  Eee Pad Transformer Prime] demandarin:
Make sure to do a fresh reboot before running tests. It'll perform better. This dongle is very sensitive and is better than most internal hybrid GPS chips. Not even my motor atrix GPS functions as good as this "True" dedicated external GPS module. If someone can show me a mobile phone or tablet that beats my dongle driving test results, I'd be surprised. I even got better than what I posted in That thread but didn't get to screenshot them.
[Asus  Eee Pad Transformer Prime] robbieracer:
I just did a quick test. noticed neither one did well if held horizontal to the ground. If in a vertical position, they both did a lot better. TF201 vs. Droid X.

The first PIC is taken quickly after placing them on the ground after being held vertically.
[Asus  Eee Pad Transformer Prime] demandarin:
There's a catch to your tests though, your phone is running GPS with the help of 3g data network and its still barely better than prime. Put your phone in airplane mode or cut off data. Then do a fresh reboot and run GPS like that on your phone. With no data network help like prime. I bet it won't be as good then ;)
[Asus  Eee Pad Transformer Prime] cbasse:
To be completely fair, make sure to cut off the wi-fi on your Prime, too! :cool:
[Asus  Eee Pad Transformer Prime] demandarin:
Yep, did he have his wifi on? I didn't even notice. I know all my tests from GPS dongle test thread was with wifi off, all location services turned off except GPS, and always after a fresh reboot. All my results were from cold boots/locks. That's bare bones testing and I got great results. Once I receive the final packaged dongle, I will test its performance vs. My engineering sample one.

Edit: I looked again and his wifi was on. So test results are only with wifi on. He needs to do what I said above for prime and what I said before for his phone. Then compare. It'll be a more even playing field then. No device would be getting assistance from data network or wifi.
[Asus  Eee Pad Transformer Prime] bergoulle:
Was just taking a pi**
[Asus  Eee Pad Transformer Prime] :
For those in areas Asus isn't shipping to, maybe we could set up a "ship to a friend" program. Get it shipped to someone in a location as close as possible and have them ship it to you at the lowest cost possible...

It's a pain, but at least you get the dongle.

Now, who wants to be one of those "friends"? I'm in Canada, so I doubt it would be economical getting it from here, but maybe folks in other parts of Europe would be willing to help out...
[Asus  Eee Pad Transformer Prime] robbieracer:
Okay here's another test. Airplane mode on (Droid X) and Wifi off (Asus). Very similar results, the Asus is slightly better than the Droid.
[Asus  Eee Pad Transformer Prime] robbieracer:
One thing I don't like, is now the power button is at the bottom with the GPS dongle pointed skyward. It's easy to shut it off since my hand or ground is there. It rebooted twice on me. If I was to set it down in my car to use navigation, it could easily bump something and reboot while driving too...
[Asus  Eee Pad Transformer Prime] Nascor:
I haven't read the whole thread till yet (who would) so this has probably been mentioned before.

I am really getting annoyed by all those negative posts about the GPS Dongle on bigger tech sites. Sure, it doesn't look thaaaat great, but firstly it's free and also it mostly fits to the tablets design. Beside that, you only have to plug it in, if you really plan to use GPS, and only then. So, as most of you will barely use GPS on a tablet without 3G, who cares?

Furthermore, to all the people complaining about this is soooo bad and the support is awfull: I kind of remember an other big tech company, which's logo looks like a half eaten fruit ;), who struggled about giving free cases to every customer, until they got sued. And this affected the main functionality of the device, not only some minor part, like GPS on the Tranformer Prime. Also, the WiFi tablets of this company haven't got GPS at all...

Also a big thank you to Asus, I really appreciate this move. Even after GPS was canceled in the specs, they are still offering an FREE dongle to everybody who bought the tablet.

Just my 2 cents, and sorry for the bad english

Nascor
[Asus  Eee Pad Transformer Prime] flyingwolf:
There really is no need to hold it upside down.

In fact I find myself holding it more in the portrait orientation now with the GPS as a handle.
[Asus  Eee Pad Transformer Prime] demandarin:
Looks good. Thanks.
[Asus  Eee Pad Transformer Prime] kaixis:
NO

NOT EVERYBODY!

Only respected countries.

Greece and Italy are NOT among them eventhough i bought it in the UK via Amazon in January.

!!!!!!!!:mad::mad::mad:
[Asus  Eee Pad Transformer Prime] flyingwolf:
I agree that they are doing a great job getting this out, especially compared to apple and the antennagate scandal.

However, simply removing something from the spec after production would not absolve them of the issue, they are doing the right thing.
[Asus  Eee Pad Transformer Prime] Nascor:
Okay, didn't know about that, I'm sorry for you :o
[Asus  Eee Pad Transformer Prime] kaixis:
So you think excluding countries and customers is doing the right thing?
[Asus  Eee Pad Transformer Prime] robbieracer:
I'll give that a try. I'm going to Europe soon, and I thought it would be nice to use the Asus instead of my Droid X for navigation. I plan on preinstalling the maps, so I don't need the phone network, only the GPS for navigation.
[Asus  Eee Pad Transformer Prime] flyingwolf:
The countries that are excluded, if I am not mistaken were sent units without GPS in the specifications. Is that nor correct?

That being the case, they have no obligation to make good on that as there was no expectation of GPS in the tablet.

If there is no expectation there can be no disappointment. Therefore there is nothing they have to fix there (for the GPS anyway).

It is shifty, but perfectly legal and logical.

If however the boxes did show GPS, well then what I just said was wrong and they are asses.
[Asus  Eee Pad Transformer Prime] Nascor:
off course it's not, is there any "official" reason for that

What app exactly are you planning to use? I'm kinda interested in that topic

can't find some kind of indication for GPS on my box, but I could order a dongle any way. I was sure that it won't have GPS before buying it, but now having the ability to use it, is great.
[Asus  Eee Pad Transformer Prime] Lorthirk:
You're right, there was no GPS on the box, and the specs was removed before the European launch.

BUT this was true for ALL Europe. Why only Italy and Greece are left out?

Moreover, there was no price reduction for pulling the GPS out. So we paid the same money everywhere. Again, why I paid for a Prime without a proper GPS and without a dongle, while other people around the world paid the same but will have the GPS dongle? Even if they know that GPS isn't in the specs?

Moreover, do you know what's funny? If I were to buy a tablet TOMORROW in Switzerland, I'm elegible for the dongle.

Plus, ASUS VIP site says "Everyone who purchased". Not "Everyone who purchased before the GPS was pulled out from the specs".

I think we have reasons to ask for it.
[Asus  Eee Pad Transformer Prime] robbieracer:
I tried a bunch, but Sygic and Route 66 were the two that stood out. Sygic has a 7 day free trial, then it's around $50 for the Western Europe maps.

I liked Route 66 better due to it's ease of use, it may not have all the bells and whistles of the other but it worked for me. It has a 30 day free trial and you can download all the maps you want. Then after 30 days there were two options to buy navigation for 30 days at $10 or I think it was $60 annually.
[Asus  Eee Pad Transformer Prime] nilesf:
GPS Dongle Specs

Sorry but at .5 inches thick and more importantly .89 inches tall it is not going to fit within my nice Caseen leather case. I will wait for my TF700t.
[Asus  Eee Pad Transformer Prime] flyingwolf:
I fully agree, I did not say it was a nice thing they were doing, just that it was legally OK.

Though the some EU countries and some not thing is a bit weird.
[Asus  Eee Pad Transformer Prime] Lorthirk:
I know it was (unfortunately) legally ok, in fact we're not going to sue them. We only want to show them that we want the dongle in a tangible way, since (at least ASUS Italy) still says "The dongle doesn't add value to the Prime, nearly all our users are very satisfied, the Prime is not to be intended for that use". The last one makes me really angry: THEY tell US what we should and shouldn't do with our 599€-worth Primes.
[Asus  Eee Pad Transformer Prime] kaixis:
TQUOTE=cm0901;25101253]You're right, there was no GPS on the box, and the specs was removed before the European launch.

BUT this was true for ALL Europe. Why only Italy and Greece are left out?

Moreover, there was no price reduction for pulling the GPS out. So we paid the same money everywhere. Again, why I paid for a Prime without a proper GPS and without a dongle, while other people around the world paid the same but will have the GPS dongle? Even if they know that GPS isn't in the specs?

Moreover, do you know what's funny? If I were to buy a tablet TOMORROW in Switzerland, I'm elegible for the dongle.

Plus, ASUS VIP site says "Everyone who purchased". Not "Everyone who purchased before the GPS was pulled out from the specs".

I think we have reasons to ask for it.[/QUOTE]

Totally agree with you!

I believe they state on their site "all Prime users".

To me it seams like they don't care about customers in certain countries!
[Asus  Eee Pad Transformer Prime] flub:
Incorrect I am in the UK my box states GPS plus if memory serves me right Asus removed GPS from specs end of Jan begining of Feb. I got my prime day of release in UK 12th Jan

---------- Post added at 09:03 PM ---------- Previous post was at 09:00 PM ----------

OOOHH RISKY

have you read threads about stress fractures from hinge on dock ?

holding it by gps dongle will put more stress than opening & closing tab while docked
[Asus  Eee Pad Transformer Prime] Lorthirk:
Incorrect my friend :) GPS was removed from ASUS site on December, 30th:

http://xdaforums.com/showthread.php?t=1419387&highlight=gps+removed

Moreover, IIRC, Prime was released in UK slight before than the rest of Europe; maybe you got some unit that was shipped from US to UK before the removing from the spec. In any case, things doesn't change:

1. In other European countries was released with GPS pulled out, and they're getting the dongle anyway;

2. If you buy a prime TODAY in the UK or elsewhere (but not in Italy nor in Greece nor Iceland), you're still elegible for the dongle.

Plus the points I already stated above.
[Asus  Eee Pad Transformer Prime] grassey:
Ah sure Didn't Greece and Italy and spain beak the euro zone in the 1st place no wonder they get no gps... Its only fair after all!

/sarcasm

Just relax and see what happens stop this ****e talking about who gets and who doesn't until there is official word about it. It help nobody when people post ****e about their opinions and thoughts on others ill informed opinions.
[Asus  Eee Pad Transformer Prime] flub:
Well is it not what you are doing !!!

giving us your ****e opinion
[Asus  Eee Pad Transformer Prime] demandarin:
I really hope flying wolf heeds the warning. the dongle is meant to be used pointed towards the sky. THST will give the most accurate results. if you not worried about accurate results then hold it however you want. BUT THE THING NOT TO DO IS HOLD THE TABLET BY THE DONGLE, TO USE AS A HANDLE. because if your screen cracks from that, Asus will not cover it. it will be considered user induced damage. then now you'll have to pay several hundred dollars for a new screen. No matter how sturdy the GPS dongle feels when its locked, DO NOT USE IT AS A HANDLE TO HOLD THE PRIME. you will eventually cause a stress fracture, then that'll lead to larger cracks. then once again ASUS WILL NOT COVER THE SCREEN CRACKING THAT WAY and they'll be able to easily tell it cracked from misuse. always hold with 2 hands or one hand behind tablet for support, like a book.
[Asus  Eee Pad Transformer Prime] grassey:
Removed
[Asus  Eee Pad Transformer Prime] slef2003:
Sorry Demandarin,

but how would Asus know how i have my held prime? I have a dock that I use many times daily and there would be no way that a crack caused by holding the prime with a dongle would look any different from a possible stress fracture possibly caused by the dock!!

have you had any response to your contact with gary about the geography fiasco relating to the dongle?

I really cannot believe Asus would be so stoooopiiiiiiiiiiiid given all of the efforts that they have made with regard to this.

Given that in italy you tend to have very small cars or luxury supercars in any colour so long it is red then I think that Asus might just be acting in their interests to stop them trying to use it as sat nav as it would cover most of the windscreen in either :eek:

Seriously I feel for our Italian neighbours and I reckon that once senior brass hear of this then they will change heir mind, especially as the registration site does state that all tfp owners.....etc
[Asus  Eee Pad Transformer Prime] micaman:
Yup, this have really changed a lot since the last nine months since you've been a member. Ah those good old days.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Lol, thank you. Not that I'm any more senior or anything.

In regards to benefit of the doubt, most members lurk long before actually joining.
[Asus  Eee Pad Transformer Prime] flyingwolf:
When I need it for navigation I am rarely holding it.

I am not holding just the dongle, my hand wraps comfortably around the dongle and my fingers grip the glass and back panel.

That would make it rather hard to actually USE the tablet at that point would it not? I mean, unless a third hand attachment comes with it that I did not receive. ;)
[Asus  Eee Pad Transformer Prime] micaman:
Lol.. no worries, I too was a lurker prior to joining. To be honest with you not much has changed over the years from when I first purchased an HTC Magician and stumbled across this site. Just more members now. The HTC Magician general forum has 31,000 posts since 2004. This one has 60,000 since what..Nov?

I'm not complaining, I personally prefer the way it is now. I gladly take more of the bad if it means more of the good.
[Asus  Eee Pad Transformer Prime] e.mote:
>I am not holding just the dongle, my hand wraps comfortably around the dongle and my fingers grip the glass and back panel.

Your ego is getting in the way of your common sense. Demandarin is right. The glass panel is the sole supporting structure on the front side, and is what the dongle clamps onto. It is not designed to withstand the lateral force exerted on its edge, which is what would happen when holding by the dongle. It may not happen right away, but the risk is considerable.

Then again, do keep on holding it the way you have. There's nothing better than a $500 hit on the wallet to change one's view. Certainly no warning post on an online forum would be as effective. Good luck! :)
[Asus  Eee Pad Transformer Prime] demandarin:
i posted this a few pages back.

"I tried to find out more info on dongle for people in outside countries to U.S. from Gary. He said he can't speak for other regions, since he only represents U.S. All these different Asus regions are like smaller branches of Asus under Head Quarters. So other regions can't speak for other ones or exactly know what's going on with them. HQ disperses info to the different regions. HE said he sent HQ the message that all of this needs to be cleared up Asap as there's alot of confusion on what countries will and will not receive the dongle. That's all I could find out"
[Asus  Eee Pad Transformer Prime] Techienana:
Update to: A little humor in the dongle order saga

Quick update: talked to FedEx and She said they are ZIP code driven. Once it gets to theZIP code city, they supposedly do all they can to make the package deliverable. And there is an item being shipped to my address, scheduled for delivery on Tuesday. I don't have any outstanding orders from any other seller pending delivery so I'm assuming that somebody figured out my correct address and my dongle is on the way!
[Asus  Eee Pad Transformer Prime] compuw22c:
Here's hoping they fix the damn camera they broke with the last update. Front-facing camera works but rear-facing camera shows green static/home screenish graphics (common problem). I have to assume it's software related as it was a recent occurrence many noticed after the firmware update. Hoping for a new firmware to fix it before trying to RMA it :(
[Asus  Eee Pad Transformer Prime] maxcovergold:
Why is there still no official announcement in the opening post regarding the dongle yet he's asking for feedback from those who have received it?

As a uk user purchased in the uk am I able to claim the free dongle as yet?. Haven't registered yet and see no info regards it on the website. Cheers
[Asus  Eee Pad Transformer Prime] bimbobo:
When I bought this at Amazon DE the GPS was listed in the specs (December 2011).

I could order the kit, so the "all Europe" thing is not true. People have to read between the lines.

We can discuss about their service, but in this case... they are probably on the right side. I am afraid.

So there is also a matter on "when" you bought it, and not only "where".
[Asus  Eee Pad Transformer Prime] Lorthirk:
GPS is still listed on Amazon IT: http://www.amazon.it/Asus-Transform...P94S/ref=sr_1_1?ie=UTF8&qid=1334994852&sr=8-1

And Italians can't order the kit, while you can.

However, ASUS Italy still says that it's Amazon's fault. So Amazon specs are not to be believed, not for Italy nor for Denmark.

Moreoover, I did not say "all the Europe". IIRC in northern country (UK, Denmark, more?) Prime was being sold slightly before then other countries.

To me, the main point is: you piad 599€ for a Prime, and will have yours with the dongle. I paid 599€ for a prime, a won't have the dongle. To me is not fair, that's it :)
[Asus  Eee Pad Transformer Prime] SeaWaLK:
Haha... I got it for no reason yesterday and guess what I did? I pressed the camera onto the device tightly and the greenish, screenish nonsense disappear and I can use the camera again! I am guessing the camera module got loose. Open the camera app and try it. Saved me trouble of sending it for servicing!
[Asus  Eee Pad Transformer Prime] bimbobo:
I do not care about Amazon, GPS is listed on the original BOX of my Prime... together with BT, WiFi BGN and so on.

If you are unhappy with the fact that you cannot get it, get a refund, you cannot do more than that.

Or.. write to the ASUS Italy and use "big words"!
[Asus  Eee Pad Transformer Prime] Lorthirk:
Just go on and buy a Prime now. You won't find GPS on the box, but you will take the dongle if you request it. If I'll do the same, I won't. Not fair, period.

In fact I'm gathering people in an online petition towards Asus Italy, and Global to make them change Italy's mind. :)
[Asus  Eee Pad Transformer Prime] buxtahuda:
Yes, common issue, most definitely h/w, not s/w. And that "fix" is very temporary, eventually you will really need to fix it yourself or send it in RMA. There are a couple of existing threads on it.
[Asus  Eee Pad Transformer Prime] demandarin:
my cam been working perfect since day 1 and through all updates.
[Asus  Eee Pad Transformer Prime] buxtahuda:
As has mine :D Other than my slight light-bleed and inconsistent GPS, my Prime has been a dream come true. I'm kind of skeptical to try and get an RMA replacement in case they somehow keep root from us, but eventually I'm going to. If I could get a unit that works as well as this one with no light bleed, I'd be set.

I do want to try the Infinity so bad, same with the new iPad. I've got to see these tiny HD screens so I can finally make a real judgement call.