yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] bimbobo:
"Connectivity, meanwhile, will also get a tweak, with Ad-hoc WiFi network support and other wireless"

What bugfixes can they make for WiFi, when they ask people to RMA to have parts replaced?

Mine is back and they do not fix anything :-( I wonder what they aim to fix now with fw update that they could not fix "phyisically"
[Asus  Eee Pad Transformer Prime] jwe222:
I'm not trying to be contentious, or have a go at Gary but i don't get why people are so blown away that ASUS would be on this forum.

Regardless of what other business/products have done in the past, if I had just launched a flagship product (like the Prime), I would be monitoring how it was being received by the public and the 'super-users' of XDA would absolutely be a group I would want to keep an eye on.

Additionally, if there were concerns being expressed by the early adopters (to the point that fans were becoming sick of the "trolls" and vice versa), being visible and getting "in front" of the noise is not a strategy that should be so surprising.

Seems to me that GK has taken back control of the message (as a good marketing person aspires to) and got us united in thinking of what could be with our Primes - whether or not we are currently satisfied with them. A significant achievement... for now....but the risk is that it begins to be perceived as more marketing spin. He only needs to distract us a little longer with exciting news and the talk will all move to the 300 and 700...
[Asus  Eee Pad Transformer Prime] bimbobo:
He will not distract me :(

Where is this great announcement he should make.."when he has the authorization"?

What can the announce? Any rumours? or "insider news"?
[Asus  Eee Pad Transformer Prime] Yod-b:
And I don't try to protect Gary, but I still find it cool that he's here. You are right, presence on a forum like this should be the standard, but it's not. (As far as I know at least.) Therefore when you see someone doing it, it makes you glad. And I'm also glad that someone's official is on the place where I first try to find solution to my pda / smarthpone / tablet problems since 2006.

Yes, there would be other professionals, looking for feedbacks, and ready to answer all the questions. But my experiences tell me that even on some official pages you get worse support than here.

About he leaving after a while, maybe he will, maybe he won't. But even if he does, that's how technology works, like it or not. At least we will know if it was only a marketing trick - a really good one IMO - or it's more of a passion.

As for now, Gary is cool, Asus is cool and hopefully they're going to keep up the good work in the factories and here on XDA too.
[Asus  Eee Pad Transformer Prime] bluefoam:
There is a local discussion forum back home that covers all aspects of life. It has a limited Android community made up of consumers/users and some techie people.

Viber have a presence there & answer all kinds of queries on all devices. They take on board requests and keep everyone informed of developments for their app. They answer questions really quickly and are really, really helpful. I don't know if they do this elsewhere, but it is an incredibly good service and has encouraged me to use their app more - I feel a bit more connected to them.

I'm not sure if they chose that forum because of its demographic or whether they just realised they were getting allot of inquiries from there. But its very impressive service and I'm sure Viber benefit by getting good feedback without being over extended - as I'm sure could happen on a forum as large as XDA.

Sorry for going off topic, but I feel the same way about Asus trying to get more involved here - I'm sure its very difficult for them to manage the level of inquiries they get and to respond, but at least they are putting in the effort. They also seem to be working with the development guys here, which is the basis for this community - this cant be an easy thing for a big company to do...
[Asus  Eee Pad Transformer Prime] bimbobo:
I am also happy that Gary and ASUS USA is trying at least. Asus Europe is absent as far as I can read from other threads.

But... let's get more objective. What is the purpose, except that it is very positive that we are not completely left alone.

The purpose is to "solve" the problems. How? I am sure that the problems people are reporting with WiFi, BT, cannot be solved with fw update.

So all they can do here is fix the ICS sickness but not the "cronical" sickness that were born with the devices themselves.

The only thing that would be acceptable is, imho:

1) full refund for those tired if sending RMA or devices back for replacement.

2) Replacement with devices that ASUS have tested or built in another way inside and outside

3) Voucher, bonus, call it as you like, so to have a new "model" when on sale.

Even for the same amount of the Prime or with a "little payment" from our side, if the model is "better in specs".

The firmwares update do not need the presence of Gary or ASUS here.

So yes THANKS for their presence. But solutions? My Prime did not get fixed even after an RMA. So it is for others here.

We only ask to get what we paid for, no more no less.
[Asus  Eee Pad Transformer Prime] vvveith:
The Big News IS.........

The big news is in the details of the FW update! They have fixed the WiFi/BT fallout issue! Simply plug your USB port into a wired Ethernet port when you wish to stream video/audio and listen with BT device! Great news, what a wonderful solution. And another feature taken out of the specs. :eek:
[Asus  Eee Pad Transformer Prime] chamberc:
Yep, I definitely think this is the fix for the WIFI problems that some folks have. Stock up on the 100 ft cat5 cables.
[Asus  Eee Pad Transformer Prime] demandarin:
People are funny..lol. announcement and this FW update are 2 completely separate things. SMH
[Asus  Eee Pad Transformer Prime] Jesse6749:
Yeah no kidding, I just like sitting back patiently for Gary to post. Posting useless crap won't help or speed up the process.
[Asus  Eee Pad Transformer Prime] shinzz:
So, based on what we know so far (thank you Asus of Italy facebook & Google Translate)..

I don't see anything that's exciting...

Fixes galore?? Umm.. Camera & ad-hoc back in ICS???

http://www.androidpolice.com/2012/0...ransformer-prime-awesome-new-features-coming/

Umm, awesome new features? Face Unlock is the awesome new feature & WIFI Direct (okay, this one is a bit useful)??

And this "major announcement" Gary mentioned... is that it or do we continue to "wait" since.. he was very vague of the announcement to begin with.

Edit: At the same time, Xoom is quietly receiving 4.04 update without all the marketing spin/hype...
[Asus  Eee Pad Transformer Prime] ciriante:
definitely there are people who can not understand what this thread ...WE'RE NOT TALKING ABOUT THE NEW FIRMWARE CHANGELOG!
[Asus  Eee Pad Transformer Prime] shinzz:
Let me quote Gary Key from this thread:

"1. Firmware Update 9.4.2.21 will be released by 3/30 for North America. Updates and fixes galore for the lack of better words."

Or are we supposed to talk about his "major" announcement.. (which I find to be more outrageous)

Or.. his accusation on "some" to be "scammers" as Demandarin will put it??

Or the "wait" for WIFI + BT dropout h/w problem for additional materials??

Which one do you prefer?
[Asus  Eee Pad Transformer Prime] micaman:
don't sweat in shinzz...just some wanna-be mods
[Asus  Eee Pad Transformer Prime] ciriante:
Gary has not announced the new features of the new firmware as "impressive and exciting" ... the news that is coming I hope it is ... anyway you try to ridicule the new functions as if that was the important news ...

Edit: sorry for my bad english... i use google translate and my reply can be misinterpreted...
[Asus  Eee Pad Transformer Prime] shinzz:
Okay, gotcha.

Well, Gary didn't but Asus did in their facebook.. "Awesome new features"

And I questioned if the new features (based on .21 changelog) are his supposed "announcement"... since, his statement to begin with is very "vague".
[Asus  Eee Pad Transformer Prime] bimbobo:
This has nothing to do with the announcement..
[Asus  Eee Pad Transformer Prime] phree1:
All of his messages are forwarded to his email.
[Asus  Eee Pad Transformer Prime] StoneCracker:
And even if it did... it's not like he can tell everyone before they announce it. That's why it's an announcement...

And added features are added features. You bought the tablet without it... they are just a bonus. Be happy. If you think things should have already been in it...

Root it, create your own ROM, and be happy that way. That's what this community does!

StoneCracker

TF201 and love it! Still the best tablet out!

[quoted wrong post...fixed]
[Asus  Eee Pad Transformer Prime] chamberc:
Who said it did?
[Asus  Eee Pad Transformer Prime] ciriante:
For me LAN cable internet, ad-hoc support, Wifi D¡rect, mail in the lookscreen, new versions of Vibe, etc ... are exciting developments for a new firmware ...
[Asus  Eee Pad Transformer Prime] demandarin:
some people are so simple up here. what is so hard to understand in the fact that we were do for firmware upgrade anyways? that this .21 upgrade is not what Gary was even referencing to as the "announcement". yet people make that comparison when clearly stated to seem otherwise. some of the biggest whiners will eat their words once it does come, especially considering what one person whined the most about in beginning of prime launch. ;)

quick question, what's with the constant name referencing, that I said this or that? I don't give people up here enough time of day to always make name references to enhance or make a point. I could easily do the same but choose not to, as it seems juvenile.

plus we don't need b.s. opinions or statements in this thread. Thread is for info. Not a continuation of complaining. you want to complain, then do it in one of the many threads already doing that. But don't try to junk up the Asus representative thread with b.s. Opinions are like a$$holes, everyone got one. sometimes we should learn to use restraint, including myself.
[Asus  Eee Pad Transformer Prime] junrider:
The OP could have been more specific so people dont get too riled up speculations and bicker on one another ex. what the .21 included or simply stated the exciting announcement will be released once he gets authorization on his very first post.
[Asus  Eee Pad Transformer Prime] phat_11:
and besides this is not even a solution since it only works with the tablet and the dock... even in sarcasm the thing is flawed all over :-P
[Asus  Eee Pad Transformer Prime] demandarin:
I agree for the most part. This thread is titled Product update though. its not an issue thread like the other stickies. so those complaints should go in there and not here. While its cool to discuss what he posts or whatever, its not cool to try to make series of constant posts questioning his intent or honesty about the situation. We have to remember, he could easily leave everyone completely in the dark and don't announce anything or give us heads up on firmware updates coming. He could do like most other companies do and just let it roll out on its own and we just find out when it does happen. So constant bickering about his statements or whatever doesn't help the majority of users coming here looking for straight info and updates.

People up here act negative and pessimistic too much. Maybe other factors in their life affects their postings and constant negative views up here. Most are adults up here and the pity party has passed. now its time to get to real solutions and act sensible up here while looking for it and discussing it.

Gary involvement in this forum is not is sole and only job. He also regulates tons of other Asus products also. Most of this involvement is on his on time and reason why he may only be up here so often. or late at night or early morning. People just need to have more patience. None of his info is obligated to us. Info and solutions will come in a timely manner. I'd rather have him feeding info vs. having to deal with customer service, which is probably outsourced. Hence the rehashed responses they usually give over the phone.
[Asus  Eee Pad Transformer Prime] GernBlanston:
Thank you for your opinion.

If this thread is indeed for "informative purposes only" and should contain only "hard information", then it should have precisely one post in it: The OP's. There hasn't been any hard info since then, unless you count info on the latest firmware which, if I gather correctly, will show right up on your Prime. XDA is a forum, people discuss and debate things, share opinions, make jokes, etc. If you're looking for news, try CNET or Anandtech or any other of a number of web pages...but even they have forums.

Gary is not a prophet or messiah. His posts are no more "inviolate" than yours or mine with regard to who opines on them.

I'd rather have that as well, so long as said info:

1. Involves a real solution.

2. Is addressed with clear instruction and made available in the open.

When the instruction is "wait for us to contact you", the solution is "contact customer support" and the information given is "shill/liar/spy..problem solved", then I think the process has been needlessly delayed, contradictory and, at worst, inflammatory.
[Asus  Eee Pad Transformer Prime] wynand32:
That's absolutely true, and the only ones who can make this happen are the forum moderators. Probably, posts like this should be stickied and closed, to be updated by the OP as necessary.
[Asus  Eee Pad Transformer Prime] vvveith:
Opps.
[Asus  Eee Pad Transformer Prime] demandarin:
Agreed. It'll be suggested for this thread. ;)
[Asus  Eee Pad Transformer Prime] junrider:
Only thing is Once the thread is close the only thing you can hit is thanks...
[Asus  Eee Pad Transformer Prime] wynand32:
Well, that's kind of the point, right? Anyone can open other threads (just like they already have) to post thoughts about the post's contents, while keeping the original post undisturbed.
[Asus  Eee Pad Transformer Prime] GernBlanston:
If all you want to read is the first post, here it is:

http://xdaforums.com/showthread.php?t=1537260

Stop before you get to the next one. If you run into your post (6 posts or so from the top), you've read too far.

The original post is undisturbed. Gary is updating it. You're disturbed because you can't stop reading and posting in this thread. We're on page 68, Gary's information is still on page 1.

Somehow, I don't think your problem is going to be solved by a mod if you can't help reading posts that disturb you, even after 68 pages of them.
[Asus  Eee Pad Transformer Prime] undercover:
Why don't we just admit, that since launch, we had no solution to ANY of the problems yet. All info we get here can be found elsewhere. Gary Key is marketing person, he's here not to support us but to quiten us down, so Asus doesn't get bad name all over the net. Although we are a small group of user, we are rather influential when it comes to giving a company reputation.

The only people who benefit from GK being here is people who have bad rma, and mainly if you are in US only. Old world has been left to suffer.

So how exactly do we benefit from official presence on this forum? How is it better than say HTC quietly listening and leaking new builds waaaay ahead of official release, so people can see wherever certain things have been fixed?

With all the Apple bashing, everyone praises their CS. Just saying.....

Sorry Asus, but you need to step up your CS to be competitive.

Just look at it this way.

Person A. Buys Asus tablet. Has nothing but trouble to get it fixed. Never buys another Asus product.

Person B. Buys Apple product. Something goes wrong. He gets new one no questions asked. He buys next Apple product. Profit.

Sent through the wormhole from my CoinInserted Sensation OG.
[Asus  Eee Pad Transformer Prime] demandarin:
Suggestion has been passed on to Gary and moderators. Thread not intended to pass judgement on integrity of his posts. Strictly info. People more liable to believe statements concerning Asus products, statements, and intentions coming from an Actual Asus Rep vs. anyone of us debating on the quality of his service, integrity of his updates, or mere speculation of the situation. We will see how he or moderators deal with it. Its their call anyways.

His updates have been clear enough for me and others.
[Asus  Eee Pad Transformer Prime] GernBlanston:
Are you sure you want to be the bearer of that message? After all, you've posted in this thread ten times in the last 24 hours.

I mean, I'd hate to see your 45 or so posts in this thread go to waste.
[Asus  Eee Pad Transformer Prime] junrider:
I meant even the OP couldnt be edited right? I dont know since I have never gotten a thread closed that I started:D.

And do we really need to resort to this, Gary is doing his updates on the very first post... how hard is it to click the link and scroll down to the bottom of the OP? It has what it wants to be said, he puts a date of post. Some people over think this way too much, and so what if people comment at least it gives insights what people think of his posts, what members values as important and not, though you have to sift through to it. Its a forum, prepared to be criticized or applauded. As a marketing personnel, he can grab information that members comment that can make the product better, though he may have to brush away the other comments. Just my Opinion

---------- Post added at 01:42 PM ---------- Previous post was at 01:38 PM ----------

^^^^^ +1

How hard is this?
[Asus  Eee Pad Transformer Prime] GernBlanston:
Really hard, apparently...the two people calling to make the thread "Op's post only" account for 70 additional opinion posts, or about one for every page in the thread!:p
[Asus  Eee Pad Transformer Prime] wynand32:
Seriously?

Yeesh. I'm just making an administrative statement. Methinks the lady doth protest too much...
[Asus  Eee Pad Transformer Prime] undercover:
LOL. Major OT, but hilarious.... Mind you, what is not OT on this thread?

Sent through the wormhole from my CoinInserted Sensation OG.
[Asus  Eee Pad Transformer Prime] GernBlanston:
Twenty-six
[Asus  Eee Pad Transformer Prime] wynand32:
Look, no reason to get your panties in a bind. I was merely saying: an informational post by anyone, be it the mods or a vendor, should probably be closed from the beginning. I was not saying any of the responses are inappropriate (even if I think some might be), just that they could go in their own threads.

Is that more clear?
[Asus  Eee Pad Transformer Prime] junrider:
I still think its okay the way it is, the updates are always on the front page. But if we read the title... this thread is unofficial, meaning it can open for responses and comments.. ;)

Look at the other stickied Asus official threads, they have to remain open for comments..
[Asus  Eee Pad Transformer Prime] GernBlanston:
Yes. 27.

Look, the fact remains you can create a thread at any time if you feel this thread is too cluttered or if the opinion posts aren't on topic and deserve to be split off...you can stop posting in the thread if you feel the first post should be the only post in it. To me, a thread you can't post in isn't a thread, and should perhaps be regulated to news-oriented sites/pages one would link to in a discussion thread on a forum.

Back on topic: Do we have a definitive on whether or not the new features in the new firmware aren't the "major announcement" Gary alluded to?
[Asus  Eee Pad Transformer Prime] junrider:
I think the new features in the firmware fulfills #2 and not #3(the announcement). So I think the announcement is a totally different thing.

3/22/2012 Update -

1. I am back for the next few days. I will get caught up on messages and updates shortly.

2. The next firmware update is in qualification testing now. We are also working on solving some flickering problems reported by a few users and hopefully that will be addressed in this next release.

3. The announcements on the TF201 (not being canceled as speculated) will occur as soon as I have a release to do it.

4. Full time forum support at a few Android centric sites will be launched in the near future as discussed.

3/26/2012 Update

1. Firmware Update 9.4.2.21 will be released by 3/30 for North America. Updates and fixes galore for the lack of better words.
[Asus  Eee Pad Transformer Prime] drvsbsm:
The announcement is something different from firmware at least that's hows it looks to me.
[Asus  Eee Pad Transformer Prime] GernBlanston:
The "not being cancelled as speculated" clause kinda makes it seem they're separate. But it could be referring indirectly to the development of new features as evinced by the new firmware. Important to remember this is market-speak.
[Asus  Eee Pad Transformer Prime] junrider:
I think he was referring to comments about the TF201 being phased out or discontinued.
[Asus  Eee Pad Transformer Prime] wynand32:
The parenthetical "not being cancelled as speculated" clause was in response to some posts speculating that the TF201 is being cancelled. To be more clear, he could have made the parenthetical, "which, incidentally, is not being cancelled as speculated."

I think the bullet list makes it pretty clear that the announcement and the update are separate items.
[Asus  Eee Pad Transformer Prime] e.mote:
You guys are funny. :)

>I was merely saying: an informational post by anyone, be it the mods or a vendor, should probably be closed from the beginning.

This thread is meant for 2-way exchange, ie for users to give feedback as well as getting info from GK.

The current setup is actually easier for both GK and the users to keep up with. If people can't post here, they'll have to post in the regular (sub)forum. It takes much more effort to scan through the entire forum than a few pinned threads, even if those threads are bloated with OT posts. For users, all info are in the 1st post; it doesn't matter how long the thread is.

Let's be clear, much of the OT stuff is a direct result of GK's mysterious "in two weeks", which is now rather overdue. If you don't want trolls, don't set out trollbait.
[Asus  Eee Pad Transformer Prime] wynand32:
What's funny is how people can misconceive what's being written, particularly if they're not 100% up-to-date on a thread. I was MERELY responding to some earlier discussion about how the thread gets so off-topic and loses the spirit of the original post. I was saying, the only way to avoid this would be to lock the thread and only allow the OP to update the post.

I wasn't saying it was a necessary thing to do, or even desirable. So, to clarify further: IF it's desired that an informational post be kept informational and no-topic, then it should be locked. Otherwise, it can and will go off-topic.

Incidentally, I've seen a number of forums where informational posts are treated exactly this way. So, it's not such an unusual or uncommon idea.

---------- Post added at 11:38 AM ---------- Previous post was at 11:34 AM ----------

Actually, I do have to ask, now that you bring it up: what exactly is the value to Gary from many of the posts in this thread? I'd say, there's very little value, unless he's a masochist.
[Asus  Eee Pad Transformer Prime] Master Mace:
Ok...Now for something completely different....

What's this "ux series usb to lan" thingy? Really curious, can't find anything on Google....