yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
Yes. It's quite shrewd. If you read the OP, approximately 70% of the content is an explanation of how people are lying in this forum about their product issues, and some of them might be competitor plants. The only real item of substantive content was the revelation that their "hardware fix" for the BT/Wifi dropout issue wasn't actually anything new, rather it was simply post-hoc quality control.

To be fair, all that Gary promised in his introduction was "general updates and information on current or future products..., [and] at times I will address rumors where applicable." Based on that language, it's probably our fault for expecting much more than an occasional tidbit of generic information. And I'm not sure why we would care about "information on future products" -- we're all here because we want to know what they're doing with the product that we already dropped our money on. We're quite aware that Asus is putting a lot of effort into "future products" and that these products most likely won't suffer from the issues that are concerning us right now.
[Asus  Eee Pad Transformer Prime] pbelcomp:
Gary's signature: Out of Office until 3/16/2012. Expect delays in answering questions unless email address is provided.

So maybe something new today.
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
Maybe. The fact is that Gary seems to be the only person at Asus who cares, so when he's out of office nothing happens. We just sit around and speculate.
[Asus  Eee Pad Transformer Prime] wynand32:
Yes, and man, that's lame. I mean, look at all the support Samsung, HTC, Motorola, LG, and the others are providing here on XDA. I mean, they each have, like, what, 10 or more dedicated resources?

Oh, wait...
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
Appealing to what "the other guys" do is always the best approach. If I cared what they other guys did, I'd buy their products. The point of my comments isn't to attack Gary or Asus for having a presence here. It's more of a commentary on how one or two vague comments get every one all worked up and there's all this speculation on the "official" thread, when there's really very little "official" information.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Thanks..people seem to not realize that Asus or Gary does not have to supply us with info every few days/weeks, they do not even have to inform us when an update is released. Heck, they don't have to reply here at all. I don't understand the "Why hasn't Gary commented" post from people. And the argument about how we don't care about what other companies do is bull, they have issues also, but they do not reply to threads with info on when a fix is coming, so unless its a new rule that I have not heard of, Asus does not have to reply either. So when Gary decides to reply or update us he will, and if you feel like Gary is obligated to update this thread every so often, then you need to wake up.

Gary also stated that he was training others to respond to threads like ours, so be patient people.
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
I guess that's true. Apologies to all who have been offended. It's a great device in most respects and I wish the WiFi worked better and I want a predictable fix for it and I guess I'm a little edgy from that respect.
[Asus  Eee Pad Transformer Prime] demandarin:
its cool. people who feel dissatisfied have at least some right to feel edgy. people just want answers and solutions to the issues some face. while I do wish we could be updated more often also, I do realize they don't have to. I'd rather have Gary here to address the issues vs. some of those customer service rehashes I've been hearing..lol. like there was a guy with a cracked screen and he called to RMA it. the people told him to make sure to factory reset and install latest version of ICS to see if it fixes the cracked screen. lmfao. I couldn't help but laugh out loud when I read that.

hopefully we will get an op update and that firmware upgrade sooner than later.

in other news I was checking out the Ipad forums. alot are complaining about their new Ipad. seems like new Ipad has some wifi issues of its own. ;) no company is immune to issues. its more important on how the company addresses the known issues and works with customers on solving them. ipadforums.net is the largest ipadforum there is and they never had apple reps come in and work with consumers on known issues thought the different generations of Ipad.
[Asus  Eee Pad Transformer Prime] micaman:
HAHAHA, thanks for that link demandarin. I'm having a laugh reading some of the stuff posted over there.

"My justification from moving from iPad2 to the new one is:-

THAT superb display, I read a lot of technical docs, PDFs etc. extended sessions on the iPad2 gave me sore eyes sometimes."
[Asus  Eee Pad Transformer Prime] 131313:
..sore hands.. is what he meant ...

(sorrrrrrry well off topic)
[Asus  Eee Pad Transformer Prime] demandarin:
yeah I read that one..lol. they shutting down threads over there fast. especially the ones talking about don't fall for new Ipad hype. there are a ton of ipad2 owners in there that feel new Ipad isn't worth upgrading for. they flaming each other in there now.

good one..lmfao

:D
[Asus  Eee Pad Transformer Prime] Too51oll:
Thank You

Thank You Gary for being here and trying to help/inform us.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Damn, just read the first post, nice work Gary, numbers don't lie, that was an excellent post.

I will say that Chrome Beta has certainly been a problem on my unit
[Asus  Eee Pad Transformer Prime] Too51oll:
Yeap, Chrome BETA is a problem, not a tablet in that case.
[Asus  Eee Pad Transformer Prime] undercover:
I don't think it's chrome. It's more to do with I/O speeds. Or VM heap size. Basically, problem appears when data is being written extensively. Like just now my prime was screaming fast (no flash installed atm) with chrome installed (but offline), but as soon as I started recording Tune In radio stream, it went to a crawl. I might root just to try changing heap size (which is quite large anyway according to build.prop.

Edit. Jeez, 256mb, when your average is 32-48. Is Asus trying to overcompensate for low I/O?
[Asus  Eee Pad Transformer Prime] David522d:
in NYC, ill be waiting a few days
[Asus  Eee Pad Transformer Prime] JoeJags:
I had the same......ordered on the 4/16......showed shipped on the 17th.......I called Fedex this morning and told them I didn't have a tracking number but told them it was an order being shipped from ASUS.......I gave them my address, and they checked.......told me it was out on the truck for delivery.....recieved around 6pm EST today.......and, btw, it works great......not that I will use it much, but nice to know it works well......so give them a call in the morning......mine shipped from California, and I am in FL.......
[Asus  Eee Pad Transformer Prime] NeoMagus:
FedEx has already told me they can't do anything until they receive the package from Asus. According to them it was the label printed when my status changed to shipped 4/18. At least Im not the only person this has happened to according to the other thread about the dongle so whenever they decide to send the next batch out they'll update my delivery date which was supposed to be tomorrow so I can tell them to just hold the package, thats all I want.

It would be alot more simple if they just gave us the tracking # to do it online but noone at Asus has a clue and FedEx doesn't give it out they told me contact the shipper. Very nice when the shipper is clueless
[Asus  Eee Pad Transformer Prime] bimbobo:
Because ASUS "FORGOT" to tell us that the Prime cannot use WiFi/BT at the same time, except few lucky chosen customers who have one working... (they claim).
[Asus  Eee Pad Transformer Prime] clouds5:
https://discussions.apple.com/thread/3813436?start=0&tstart=0

common issue with all devices that actually use the same antenna for Wifi/BT (as far as i know most mobile devices do).

I dont have a BT headset to test it, but i tested it with sending a file from my phone and testing wifi at the same time. The throughput is reduced but it works.
[Asus  Eee Pad Transformer Prime] bimbobo:
Our IPad2 works fine in exactly the same places where the Prime disconnect or buffer.

Prime can use BT and WiFi only in a radius of 3-5 meters from the router, having the speed I have with fibre.

I bet a person with 4-8mbit speed will lose the connection or have buffering in a shorter radius.
[Asus  Eee Pad Transformer Prime] buxtahuda:
How is that any different from them "forgetting" to tell us the GPS doesn't actually function? They even went so far as to remove the specification.

Everyone buys things for different reasons, what makes yours so much more important than the rest? I'm just trying to say we're all in the same boat, I don't understand the need for this sub-forum to be so pissy and full of selfishness.
[Asus  Eee Pad Transformer Prime] flub:
I think Asus has got to take a lot of the blame for that. Seems to me like everything is one sided American rep on forum, American customer service from Asus seems far better than rest of us gets, Asus states that dongle is Available to all then turns around and tells people certain countries are not entitled, America gets dongle straight away within days of announcement rest of the world has to wait. It isn't even like dongle was manufactured in America so why Asus making the rest wait ?

In my opinion Asus is bringing it upon themselves, we all paid good money for product and should all be treated the same.
[Asus  Eee Pad Transformer Prime] shinzz:
Haha. I agree.. (however, I participated & more or less.. continue to participate in piss poor *****ing) =/

Prime just has too many or multiple issues that varies from device to device..

Poor WIFI (and range), BT/WIFI dropout (probably caused by poor WIFI performance).. and the list goes on.

We all spent $500+ or so on Transformer Prime & we're all entitled to opine & expect Prime to perform as what we expected, paid for, and what Asus marketed as. However, we're really at a period where each Transformer Prime owner needs to decide

1. Keep the Prime & just accept that you're an "early adopter" as Asus would put it. Prime is an imperfect device (I don't care what anyone tells me).. more so than any other device.

2. Take a risk with RMA

3. Look for refund (if you are lucky & have enough patience to go through their multiple process & wait) if Asus is continuing to offer one.
[Asus  Eee Pad Transformer Prime] nxp3:
So I got my GPS addon yesterday

All I can say is, what kind of bunk ass fix is this? My GPS connection still suck! I was able to get some lock ons outside and while driving it lost connection once this morning on my way to work and testing it. Second, it takes forever to acquire signal. Even with agps on takes at least a minute outdoors. It's better than without it, but barely. I would not consider this a fix at all. Inside my house, my original prime (101) had no problem getting lock ons in less than 10 seconds. My firmware is up to date as well. I don't understand, I saw such good results with this when people were posting some video. What a disappointment.

---------- Post added at 10:02 AM ---------- Previous post was at 09:55 AM ----------

You know I've been waiting for a while for Asus to offer some kind of fix, but this is the end of the line. The GPS fix, barely improved my GPS, my wifi still sucks. I was first few to get this tablet, way before the announcement that it didn't have a gps. Now I'm out of patience. I didn't even install any custom firmware or anything just in case I have to return this thing. It looks like it's time for me to try and get my money back from asus. So who here have got a refund and if you mind telling me the process of trying to get your money back? Appreciate any assistance. 500 bucks is a lot of money.
[Asus  Eee Pad Transformer Prime] shinzz:
http://xdaforums.com/showthread.php?t=1509819&highlight=refund

http://xdaforums.com/showthread.php?t=1504568&highlight=refund

or

contacting Gary Key is your best bet.

Now, about the refund success stories are very limited & you should know that it is a LONG & prolonged process. I personally gave up & got annoyed with it. I decided to keep the Prime (I have poor WIFI issue) & purchased TomTom bluetooth GPS.

Btw, I too received my GPS kit/dongle last night. Dongle performed as well as or on par with my TomTom Bluetooth GPS (bought it for $1 through Amazon) as far as locking & viewing satellites (perform well on navigation test as well). However, the GPS dongle performed poorly in battery test.. even more so than tethered TomTom Bluetooth GPS. Poor battery life is a red flag in my book, but I honestly think that has more to do with poor s/w & f/m implementation atm.

Oh, and did you try doing soft reset? Might solve your poor performance of the GPS dongle by clearing the cache...
[Asus  Eee Pad Transformer Prime] NeoMagus:
If anyone is trying to figure out whats going on with your package (like trying to place a hold) and your status has changed to shipped on the Asus site thanks to mikeypopps you can track by reference on FedEx.com just copy and paste

TF201DONGLE - "INSERT MY SERIAL NUMBER" - GRAY

Delete the Insert serial number and quotes and put your # there and search and it should pull the shipment and tracking number up. When the champagnes go out you can search them the same way by changing GRAY to GOLD (thanks monkeydog)
[Asus  Eee Pad Transformer Prime] texstar:
Thanks for the information. Mine hasn't really shipped it appears.

Anticipated ship date Apr 18, 2012 11:18 AM Shipment information sent to FedEx
[Asus  Eee Pad Transformer Prime] NeoMagus:
Track by reference # - Delete the Insert number and quotes put your serial number in and dont leave spaces between the dashes. Others in the dongle thread have gotten it to work so youre doing it wrong or your package isnt in FedEx's system yet
[Asus  Eee Pad Transformer Prime] MadmanJay:
Just checked the status of my GPS dongle and it has changed to shipped on the ASUS website. I am in Canada and have a Grey C1 model that did not have the GPS listed as a feature on the box. So I can confirm that they are shipping to non GPS listed units.
[Asus  Eee Pad Transformer Prime] texstar:
You are correct. I was clicking the wrong selection. Thanks again.
[Asus  Eee Pad Transformer Prime] NeoMagus:
No prob. Sounds like you are in the same boat as me and some others.. it "shipped" but its just sitting at Asus waiting to be picked up.. if your status changes make sure to post up and let us know
[Asus  Eee Pad Transformer Prime] Cegoca:
Hey good news for Europe, my wife just phoned me here at work and I just received the two gps dongles delivered home by TNT, comming from Holland.

My order on Asus's website is still "beeing processed" but I got them !

I'll make some tests tonight.
[Asus  Eee Pad Transformer Prime] carson321:
Nice one, when did you submit your application? I am in UK
[Asus  Eee Pad Transformer Prime] Cegoca:
Made it on the 17th (around 1 a.m. ... if I remember well)
[Asus  Eee Pad Transformer Prime] clouds5:
Looking forward to the time when everyone has their dongle and we can start talking about other (imho more important) stuff again :rolleyes:

Still waiting for that firmware update to fix the software issues :(
[Asus  Eee Pad Transformer Prime] Severion:
true that,

and hoping that root exploit will be found for .21 or the later version if it might come soon :D.

Wifi problems addressed

And unlocked bootloader which doesnt void your warranty...
[Asus  Eee Pad Transformer Prime] texstar:
Oh me too. I'm ready to root now that I've got more comfortable with Android. Coming from Linux this locked down stuff is too restrictive for me.
[Asus  Eee Pad Transformer Prime] eliotah:
Compered GPS

I just got my asus gps 2 days ago and have been making some tests.

i already got the Tomtom Mkii Bluetooth GPS 2 month ago cost me 18$.

the difference is amazing the new asus gps takes 1 min to lock and gives me 35-50 feet accuracy the tomtom gps locked in 5 Sec and gives me 3 feet accuracy !!

and i have no Power problems because it is Bluetooth :-) i didn't need the dungale

anyway but got it in case i will sell the asus the Tomtom Mkii is a keeper :-)
[Asus  Eee Pad Transformer Prime] awirtz:
Okay, TNT tried to deliver a package today, and as it is also coming from the Netherlands, I assume that this will be my GPS dongle as well.

Submitted on the 17th of April.
[Asus  Eee Pad Transformer Prime] bimbobo:
10 days no sign of anything.

Maybe the monkeys are having break somewhere in the Alps or North Sea's rock after the long trip from Taiwan to Denmark.
[Asus  Eee Pad Transformer Prime] V3ng:
UK here.

Dongle just arrived.

VIP status: Your application is currently being processed

:)
[Asus  Eee Pad Transformer Prime] gatville:
Cheers V3ng, that's the question I was about to ask: I'm in the UK and I've been "being processed" since 16th April! Perhaps I'll get mine soon. Then there's just the WiFi to fix!
[Asus  Eee Pad Transformer Prime] wrick01:
I have the worst of browsers.

MOD EDIT: Don't use that language, please.
[Asus  Eee Pad Transformer Prime] awirtz:
I'm living close to the Dutch border, maybe this makes the difference :)
[Asus  Eee Pad Transformer Prime] V3ng:
I know this has been probably done to death, but stuck my GPS dongle on and got a load of satellites and 20foot lock within about 30 seconds. Previously, just about 0 and never a lock.

This is inside my house, in the UK.
[Asus  Eee Pad Transformer Prime] dhinge:
Anyone from India got the dongle?

I have submitted the request on 16th Apr and still the status is "being processed"
[Asus  Eee Pad Transformer Prime] Severion:
Gary, i hope you are done testing the new firmware that you talked about last week.

and its Friday Friday Asus gonna release on Friday?

cuz that seems to be allot the case.

Well just hoping you release the firmware soon, because no rooting in .21 sucks....

especially since of the nice apps for using the mouse and keyboard in games that need a root.
[Asus  Eee Pad Transformer Prime] bimbobo:
Mine just arrived with TNT, I applied the 16th so it's about 2 weeks as they told me.

Asus side still says "processing", so it's nor reliable.

After a couple of minutes, locked on 12 with 10 in use.

Seems to work fine. The design is not bad, but of course, the Prime looked better without it.

There is a sticker on it "inviting not to use the dongle" when not necessary to save power.

Thanks ASUS, now let's move on the WiFi/BT dongle too :D

Edit:

I found the first bug, it reboots when in stand by when the dongle is used.

Removing it, no longer reboots.
[Asus  Eee Pad Transformer Prime] tensCAmel?:
TNT delivered gps dongle today in Portugal. Package sent from Holland. Submitted at 16th. Status indicates currenty being processed.
[Asus  Eee Pad Transformer Prime] rchristy:
Why mine status is still in submitted? I am Quebec Canada and submitted on Apr. 16th with Gray version request.
[Asus  Eee Pad Transformer Prime] Severion:
Thanks for the info Gary, im happy that you are still active here.
[Asus  Eee Pad Transformer Prime] shreddintyres:
Likewise, this is the kind of support Asus has been known for, atleast here in the US. By the sounds of it NVFlash is not so distant a dream any more, cant wait to get a hold of that so developers can really go crazy with development, and less people (like me) will be scared to unlock.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Oh holy goodness! We can only hope, at least someone with ASUS has finally admitted that our current unlock state is not as it should be!
[Asus  Eee Pad Transformer Prime] demandarin:
this is great news. don't get it twisted though, it still voids warranty..lol
[Asus  Eee Pad Transformer Prime] buxtahuda:
Of course, but if we do get nvflash then it's finally an ok trade-off lol

Right now it just screws us over in every way.
[Asus  Eee Pad Transformer Prime] Bahurs1:
But seriously - What about the WiFi ?

I mean the GPS dongle is nice but I use WiFi all day long.

I would go outside and lay on a hammock and enjoy a nice warm day with some entertainment beside me but since I can't pick up any WiFi I'm stuck with my laptop/phone.

I get a better signal with my phone than with a tablet, wtf asus ? :(
[Asus  Eee Pad Transformer Prime] guiv1:
I'm from Quebec too and I'm stuck at "Your application has been submitted" since the 16th...
[Asus  Eee Pad Transformer Prime] NeoMagus:
There is at least 10 of us whose status have changed to "shipped" and a label was created on 4/18 at 11:18AM, but nothing has changed with the shipment since...

NeoMagus

copc

houtx2

cromanorn

theandies

effezie

imabug

cyiam40

augcelen

JutGra

KDLMaj

ilostmypistons

shaunm82

Where are our dongles?? Why does Asus know nothing when you call or email?? Would be nice if you check your PM's Gary!! Tired of this runaround!!!
[Asus  Eee Pad Transformer Prime] bimbobo:
The GPS dongle causes reboots.

I never had this before. I made a reset, still reboot when in standby.

When I take the dongle out, no more reboot.

Demandarin, I sent PM to you. :-)
[Asus  Eee Pad Transformer Prime] demandarin:
Do not leave dongle attached when not immediately using it. Take it off! Lol

i already sent you an email back. Dongle is only attached, at that moment, to use gps. Immediately after using gps, TAKE THE DONGLE OFF.

TO REPEAT THIS, PEOPLE, DO NOT LEAVE DONGLE ATTACHED FOR ANY PERIOD OF TIME IF NOT USING IT

I DID REPORT THE ISSUE TO GARY FOR THOSE EXPERIENCING THE REBOOTS THOUGH. ;) Software could still need more tweaking, which is understandable.
[Asus  Eee Pad Transformer Prime] pnharrison:
GPS attachment reboots

I am also getting reboots with the GPS unit. I received it this afternoon. (I get 40 foot accuracy with it, compared with 70 foot without it)

I've had 4 reboots this afternoon. Nope, make that 5 - Another whilst I was typing this on my PC.

The reboots happen when the device goes to sleep. Actually, it seems the TPF powers completely down (as opposed to rebooting)

I'm on the latest firmware, no root.

For me, it makes the GPS attachment completely unusable.

Make that 6...
[Asus  Eee Pad Transformer Prime] demandarin:
ill try this out later. ill attach dongle and let device go to sleep, although it shouldn't be attached when not in use..lol. ill try to see if I can recreate this rebooting. I haven't had one yet n I had the dongle like 2 weeks or so before everyone else. I never left it attached though when not in use. maybe that's why..who knows..but dongle software still needs tweaking.

can someone make a logcat to go to memory card when this is happening. it might could help them out pin pointing what's going on.
[Asus  Eee Pad Transformer Prime] pnharrison:
Some further info. The reboots are not restricted to when the tablet goes to sleep. I've been getting them fairly regularly over the past few hours. Sometimes from sleep, sometimes when the tablet is running including just now whilst I was using the Kitchen timer.. nearly overcooked our steaks.

If someone can explain how to do this I'll be happy to.
[Asus  Eee Pad Transformer Prime] mbamberg:
Full refund received

I just wanted to say thank you to Gary and Hai for their efforts for us Prime owners. For me the final solution was to request a refund. This was done in a timely and professional manner and I appreciate the clear and accurate correspondence from both Gary and Hai.

As I no longer own a Prime I will be departing this forum, but thanks to all that have contributed and especially (even) Demandarin, for his positive outlook on every thing Prime.

Mike
[Asus  Eee Pad Transformer Prime] Tempie007:
NVFlash!!!!! HAPPY!