yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Android Development] kgvico:
How can I get it fixed??

So, half week after the bricked, other than sending it back to Samsung service no solution was found, which its not an option here in US (contacted them, they only accept US phone not imported phone), meanwhile, where can I get this poor guy fix in the US??:confused::confused:
[Galaxy Note GT-N7000 Android Development] lorekarf:
it's unclear from what you wrote whether Samsung USA doesn't honor the warranty or if they refuse paid service reparation.

My view is that they maybe can be entitled to refuse warranty but in no case they can refuse paid reparation of a Samsung product.

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[Galaxy Note GT-N7000 Android Development] AzureD:
AFAIK there's no solution so far, not even a JTAG one... Sorry for the warranty thing...
[Galaxy Note GT-N7000 Android Development] anilisanil:
BOOM!!

Samsung India DOES NOT honor warranty for phones which are bricked even when upgrading a stock ROM.

I went to them with a custom binary count 0, but even then they say they CANNOT replace the motherboard under warranty.

It would cost me 150$ to get my month old Note to life. Looks like world does end in Dec 2012!
[Galaxy Note GT-N7000 Android Development] Chris X.:
Is that the reason which you told them?
[Galaxy Note GT-N7000 Android Development] smalmagal:
Wow! Thank you! I'm gonna have to mail it somewhere and most likely get charged some sort of fee, that is if they can even fix it. I do have a custom binary count, and it's doubtful they'll honor my warranty, even though I have one. It's still cheaper than buying a new phone though!
[Galaxy Note GT-N7000 Android Development] anilisanil:
Oh yeah, that's what I told them(couldn't think of anything else). I was upgrading it on Kies and the phone died. Looks like it is not a valid reason :(, but I could not think of anything else for the mess that I got into.

And just a heads up, they have a device that checks if you are ROOT, they are taking my Note to check that. Before I went there, I flashed the latest stock Indian firmware (which of course failed)and I am not sure that would wipe off all the traces, but if it doesn't, then I WILL have to pay, but I am still trying to negotiate, keeping my fingers crossed.

BTW any chance that people from Samsung are reading this? :|
[Galaxy Note GT-N7000 Android Development] honf:
Of course there is a chance :) This is a public forum.
[Galaxy Note GT-N7000 Android Development] oalex:
Don't be NAIVE

Well I believe a much simpler and good reason, would have been "I just woke up in the morning, and it wouldn't turn on" also "then I removed the battery and put is back, since then its stock on this/that screen".

With that said, they have no legal grounds for not honoring the warranty, especially with a 0 binary count. Moreover its not even their (the shops) money, but Samsungs'. The only reason they are cocky is they are lazy to work (order the motherboard and change it for free).

Also, others take note, learn from his mistake and dont be naive. I know its lying, but its a mean world out there. Also if Samsung was all over getting us the ICS official rom on time then ppl. wouldn't have flashed all short of premature **** on their expensive hardware. They sold 2million pcs and counting, switching a few mobos for the hard-core user-base (about ~1%) would not break them.
[Galaxy Note GT-N7000 Android Development] hakimkkb4u:
I am gonna give my phone to samsung today...

Don't know what's going to be happen...

let's hope for good...
[Galaxy Note GT-N7000 Android Development] Chris X.:
I wish they do not read it, because many user (me too) did not tell the truth to Samsung or their sales partners.

Although I now have a new Note but I did not feel comfortable here.

I also dont have so much money (as you) and so I also must unfortunately lying.

I hope for you the best, that you can successfully negotiate with them, because normally it is incredibly, when you service partner you told "if you flash with Kies, you dont have no longer a warranty".

Kies is comming original from Samsung and your Counter still stand @ "NO", so whats the problem???
[Galaxy Note GT-N7000 Android Development] anilisanil:
It seems Kies comes with terms and conditions that we are using it at our own risk and that if something goes wrong while using it we cannot claim warranty. One of those many conditions we click on "I agree" before installing- Incredible and ridiculous.

By the way, what are the chances of extracting data from internal Sd? And if I tried flashing a stcok ROM would there be traces of CWM? If yes, kindly tell others what they have to do so as to remove all traces of "super user" (they know about the app). They are now testing my note for "super user" traces and if they find any.....boom!
[Galaxy Note GT-N7000 Android Development] suxi:
Please send Angelom a private message. He'll send you a kernel that'll take care of this.

Good luck

suxi
[Galaxy Note GT-N7000 Android Development] lorekarf:
No no no if there is such a clause it's unlawful thus illegal

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[Galaxy Note GT-N7000 Android Development] antiguangenius:
sad all this notes bites the dust.... i was on ics and after all this trouble others facing i went back to gb... too me 30 mins but heck i'm back and i aint doing no more ics until its official...
[Galaxy Note GT-N7000 Android Development] npras42:
That's very harsh of them. If they find superuser on your phone then you probably dont have a leg to stand on. However, I agree with the below, I dont think they cant legally put a clause in like that about Kies.
[Galaxy Note GT-N7000 Android Development] chris85e:
ya no more ics for me till the official ones are out. i m lucky that the service center in my country is kind enough to fix the mess i had done to my note.
[Galaxy Note GT-N7000 Android Development] lorekarf:
If they refuse to honour the warranty for a problem occurred during download of kies update (ota) just ask them to put it in writing. In most jusrisdiction you will win the dispute. The Kies clauses would be cosidered against the law and as such invalid. Probably 1 lawyer letter would suffice to make you win without need to actually fight before a Court.

If they find root, counters or other things not original samsung, then it is clearly much different....they can deny warranty but they are probably obliged to repair your device if you pay the bill....
[Galaxy Note GT-N7000 Android Development] graemeg:
again, I N S U R A N C E guys, come on, really, none of you insured your note when you got it ????

\

Worst case scenario, samsung tell ya to sling ya hook ya can drop ya phone down a loo and claim on insurance, yes there is an excess fee of fity pound on mine, but hey, my premium doesnt go up, i can claim twice a year, and 50 quid seems a cheap deal to replace a note, all i pay is 8 pound a month.

ADVICE, anyone getting a note, a hybrid phone of this nature, you really should be getting it insured, make sure you find one that covers everything, if ya dont, then you only have yourself to blame.

I bank here in the UK with NATWEST, i have an upgraded premium current account with them, which costs me 8pound a month, this gives me, the mobile phone insurance that covers, loss, damage by any means, accidental, liquid etc, theft, malicious calls made on it etc etc, all covered, i also get a hmv digital account thrown in for free mp3 downloads, a Lovefilm account that gives me access to streamed movies and 3 dvds a month, free travel insurance and free identity theft protection.

All of that, for only 8 pounds a month, so for anyone in uk, that is called a Natwest silver account, anyone banks with them, upgrade and get the insurance coz its worth that just to have peace of mind on my note, i too learnt the hard way, had a Dell Streak and i broke the lcd, i couldnt believe how much it was gonna cost to get it fixed, and id hate to think how much it would cost to replace a Notes Lcd, hence, insurance.

As for samsung Kies invalidating the warranty, i just spoke to the sales guy where i bought my Note, CPW uk, and he told me thats crap, Kies doesnt invalidate warranty, hence why Kies is included in the GB roms, he said if ya get notifications to update ya phone from Kies its fine and samsung have no right to refuse warranty.

Seems to me Mr Samsung is just looking for the slightest excuse to say No.
[Galaxy Note GT-N7000 Android Development] mfractal:
that's all great when you are in a country where such insurance is available. Some of us don't have that luxury =/
[Galaxy Note GT-N7000 Android Development] nobnut:
Plus... another name for it is 'insurance fraud'.
[Galaxy Note GT-N7000 Android Development] envyofindia:
Hi. .. Got back the repaired note today. .. They told me a funny thing - motherboard not replaced ! :-o ... I asked what have you done. .. They said we just reset some circuit related to charging and it started working. .. They have reset the device to ddla5 and internal sd wiped. .. No parts replaced ! ... I didn't ask much and just told them that if phone continues to hang, I'll give it back ;-) ... Now confused what and where to start flashing ( the itch refuses to melt !) ... Cheers. .. Envy
[Galaxy Note GT-N7000 Android Development] graemeg:
Seriously, you guys dont get insurance, what about when ya get contracts and stuff, does no one offer insurance, man that really sux, so sorry for you guys that dont get insurance, thats a really raw deal, youd think everyone could have insurance these days....

---------- Post added at 05:00 PM ---------- Previous post was at 04:52 PM ----------

How can it be fraud??

Thats a ludicrous statement to make, if any of you guys have had this problem thats killed ya NOTE and ya put a claim in, thats not fraud, i think youre referring to my down the loo statement, that was an example, and BELIEVE me, weve got members on here who have posted that theyve dropped it down the loo, wether accidental or not, obviously thats not a suggestion to what people should do, just an example, i mean, how many people on here have broken a phone over the years, dropped it in the toilet, in a puddle, on the floor and broken the lcd, probably most people have, thats where insurance comes in, over the course of the year ya premium adds up with the monthly payments, no different to any other kind of insurance, youre paying for that service.

And for the record im not suggesting anyone to go and throw the Note down the loo, just an example, the problem caused by a development would in all fairness be enough to make a claim on my insurance.

Just outta curiosity, for the record, all you chaps in different countries, is anyone else in the same boat where there is no insurance available????
[Galaxy Note GT-N7000 Android Development] envyofindia:
I'm not sure if insurance is available in India ?
[Galaxy Note GT-N7000 Android Development] nobnut:
You're showing a significant level of ignorance. I'm nearly impressed...

"Insurance fraud occurs when any act committed with the intent to fraudulently obtain some benefit or advantage to which they are not otherwise entitled" - just in case you can't grasp this concept, if you claim against damage to something which isn't covered under the terms of the insurance policy (e.g. flashing a dicky kernel), and then try to conceal your act by a deliberate action (by saying that you dropped it in the toilet for example), then you, my friend, have committed an offence in the UK and Scotland in particular.

Is that 'ludicrous' enough for you?
[Galaxy Note GT-N7000 Android Development] chasmodo:
All the guys with dead phones need is you telling them they are stoopid.

Or should we read your post as 'I'm the tallest, smartest, handsomest guy around here'? Not to mention the longest ****?:mad:
[Galaxy Note GT-N7000 Android Development] Chris X.:
Oh come on lovely nobnut :p
[Galaxy Note GT-N7000 Android Development] Note_E:
Blah blah blah..

Noobnut
[Galaxy Note GT-N7000 Android Development] anilisanil:
Even I got the call from service center. Now they are telling me that 95% chances that motherboard need not be replaced I am like :eek:

SO i think this Samsung service center is trying to fool me by saying no warranty, they quoted X amount and asked me to pay X/2. I said nothing doing and called up the Area Service Manager and now they tell me that repair is possible and they are in touch with Koreans directly now!!

SO it is possible that what they said earlier (JTAG failed) could be wrong. They did try to do something over a machine, but looks like that particular center/guy does not have expertise.

My Note is currently with some "expert team" at the Head Office and I would be updated day after. Hoping for the best.

BOTTOM LINE: JTAG might work, please dont give up hope.
[Galaxy Note GT-N7000 Android Development] Chris X.:
Sounds like JTAG-Box! or Samsung have a easter egg (e.g. top secret keyboard shortcut :D) (like 5time power 3times home 25times Volume down and thats it) I'm joking!!!

However congrats @ envyofindia and anilisanil

Thats really incredible!!!
[Galaxy Note GT-N7000 Android Development] graemeg:
Ok, let me respond to this one the diplomatic way, because i think you missed my underlying intention.

If the post offended you, please accept my apology, i accept now, since being enlightened, that not everyone can get insurance, and that has absolutley stunned me.

There is no showing off, it was a simple statement for a really good deal, if you re-read, FOR THOSE IN THE UK, total bargain, and if it helps someone get a deal with them excellent, for you guys in other countries, it was my mistaken belief that insurance was compulsory, i apologise to those who cant get it, thats really bad on behalf of the companies supplying phones and deals.

I really am, im stunned, i just assumed, its 2012, technology is amazing, everyone is offered insurance.

---------- Post added at 05:34 PM ---------- Previous post was at 05:32 PM ----------

Cant you read???, as stated, i am covered for that, i never suggested anyone else wouldnt be, my insurance covers any software or hardware mechanical failure, yes, even flashing a dicky kernel

---------- Post added at 05:35 PM ---------- Previous post was at 05:34 PM ----------

LMFAO, that said it all
[Galaxy Note GT-N7000 Android Development] oalex:
Please dont dig your grave even deeper. Now you make it sound more as if you had shares for that insurance company.

News flash: If insurance was a bargain for you (the user) then no one would sell them. Its only a bargain for the insurance company.

Lets talk next year, when you have spent a.) the price of your note + b.) 12x 8GBP = 96 GBP and I have spent only the price of my phone.

Ohh, are you banking on needing the insurance?

Its simple really. On the big picture...

Mr. A. (you) insures everything he has that cost more that X amount. Total insurance fee for all the stuff = X per year 700GBP

Mr. B. (me) insures only what is mandatory (car 3rd party). Total insurance fee = y = which its X/20 (20 being no. of items) per year 35GBP

We have the same chance to loose one of the 20 item that we have (only difference is that you have it insured and I dont).

Item value = 500

You get refunded by insurance company = 500, but you already spent 700 GBP.

I dont get refunded by anyone = 500 so I spend 500 + my insurance 35, I spent 535 GBP.

We both have a new Note, you feel your smart (after all insurance paid for it). But the facts prove your wrong. Insurance is a lucrative business for the insurer.

Chances that you loose all your insured items are so minimal that if you consider it ever happening, than living (life itself) for you sir is a burden.

You dont believe me... just honestly add all the money out have spent in your life on insurances and how much money that you have revived in your life from insurance companies. Guess who's making money in that deal.

Ohh, you spend more but you have peace of heart. Well guess what, I am 100% that I sleep better than you do. The difference between us is not insured or not, but that one of us is an optimist and the other one is a pessimist.
[Galaxy Note GT-N7000 Android Development] lorekarf:
i wouldnt go so deep in the insurance discussions. depends a lot from country 2 country....in England all are insured vs everything whilst i imagine in say India they prefer to meditate....

anyway on a side note, being in lack of flashing, i went to mechanician and we flashed the rom of my car

guess what....it goes faster and drinks less juice......
[Galaxy Note GT-N7000 Android Development] Richy99:
that you may want to check that because flashing anything that a custom kernel/rom etc will invalidy the warranty, your insurer might consider that when checking with samsung over what needs to be done with the handset especially if its given to samsung and they find evidence of it
[Galaxy Note GT-N7000 Android Development] pee-wee:
Can you guys stop it, that will give no solutions -.-

Sent from my GT-N7000
[Galaxy Note GT-N7000 Android Development] NoRmAlY_CrAzY:
And I thought this thread belonged to the development section:confused:

Is this development on insurance nd warranty issues??
[Galaxy Note GT-N7000 Android Development] rockky:
Wow....heart goes out to those in this situation.

Question: is there a reason to generally counsel folks not to install ics at ALL....or is the 'ics' problem just associated with this kernel versio?

Thanks.....

(buddy of mine is chompin for ICS on his new Note. Was going to help him with Midnight 2.0 tonight.
[Galaxy Note GT-N7000 Android Development] lorekarf:
I'm a lawyer

I'm not an expert on IT but I can study stuff easy. Should I start a legal warranty and so on thread in our QA ?

PS for free :)

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[Galaxy Note GT-N7000 Android Development] smalmagal:
It was the kernel, but I would wait until there is an official leak anyway. None of us would be in this mess if it wasn't for that to begin with. That's how I feel. And what's even more frustrating, it seems like such an easy fix to get the partition tables back up and working, but NO ONE can figure it out. Grrrrrr....
[Galaxy Note GT-N7000 Android Development] Martini3001:
I'm a "Banker" and I sold many insurances the last years...

...i cant imagine that the insurer will pay for this kind of damage.

the damage is made by the user himself, so the user isnt covered by this insurance...

its only what i guess, you still shoud try to get your money 4 the phone.

i mustnt give you an advice which "reason" will guarantee your payback :rolleyes:

-> read the policy :p
[Galaxy Note GT-N7000 Android Development] smalmagal:
Does insurance magically recover my phone? Insurance is a scam...anybody with half a brain knows that. Anyway, what about fixing our phones...I know there is a way. Someone out there has to be smart enough to figure this out! :-D
[Galaxy Note GT-N7000 Android Development] rockky:
I'm assuming NO one successfully installed this kernel.

I guess my question is did the OP successfully install the kernel...before releasing of course?... .or is the game: 'here's this kernel Ive compiled, y'all betatest it let's see how/if it works'.

Im just tying to understand protocol and procedure in the development process for my own future flashing efforts.

Given the danger involved I'd guess that a rom or kernel would at least have to install successfully before release.
[Galaxy Note GT-N7000 Android Development] smalmagal:
There were no issues with flashing the kernel...but after flashing, any of use who used it to wipe the data or cache partitions borked out phones...some way worse than others. Mine is still fully operational up to the point of booting of course...so I still think there is hope left. You should not be turned off by the idea of flashing custom ROMS via CWM on any device. I've never encountered problems with custom Android installations up until I got a Galaxy Note and started messing with ICS stuff.

Edit: And to think any developer doesn't have their own work working on their device first is insane. This was a complete freak thing that no one could have predicted, including the developer himself. It should not be the goal of anyone to mess up someone elses phone, this isn't Windows we're talking about after all. I don't think many people take pleasure writing malicious firmware for our phones...at least not to be seen on XDA anyway.
[Galaxy Note GT-N7000 Android Development] MATRIKS:
Did you guys try to flash official rom with odin and pit file

Sent from my GT-N7000
[Galaxy Note GT-N7000 Android Development] alesscam:
If you have read my old post, i have flash 1.1 kernel and make full wipe... after i have flash 1.2 kernel..... yesterday i am return on Cf root ics kernel with CWmmanager... this is very strange!!!! :confused:

Sent from GNote with Topa...... talk :D
[Galaxy Note GT-N7000 Android Development] Martini3001:
Hmm, now it looks like nobody wants to "test" a new version (Rom, Kernel, what ever). nobody wants to risk the the phone's functionality...

But everybody wants to have the fastest, smoothest and most powerful phone...

it doesnt fit! most of the famous developers had destroied their phone(s) too...

it is scary to see other phones gone bricked, but you all use the nice special functionality of your phones every day.

so i dont matter when something goes wrong :)
[Galaxy Note GT-N7000 Android Development] smalmagal:
It is...I flashed 1.1 as well, and it just hung up...I never let the wipe complete, so that probably had something to do with it. I can flash till my heart content in recovery and download mode, still doesn't change the fact that I have a damaged partition.

Does your phone still boot? I'm almost thinking of reinstalling the "monster" kernel and doing a full wipe, and seeing if it completes. If it completely destroys the phone, so be it. It's not like it's getting much use now, and it will certainly be easier to talk to Samsung if it just flat out doesn't work!

---------- Post added at 03:45 PM ---------- Previous post was at 03:42 PM ----------

GTFO...seriously.
[Galaxy Note GT-N7000 Android Development] alesscam:
Yes mate... my phone now working normally.... running Criskelo ics rom with Cf root ics

Sent from GNote with Topa...... talk :D
[Galaxy Note GT-N7000 Android Development] lorekarf:
these are customs kernel so the protocol and procedure is fully in the hands of the Dev

Angelom is one of the best kernel devs and i run his kernels since i have the note without any major issue so what happened here is just terrible unluck on a leacked rom without sources........ and i feel a big pain for the dev more than for users who accept the risk
[Galaxy Note GT-N7000 Android Development] Chris X.:
Yeah thats really possible but do you have try to flash another rom with Odin oder CWM-Recovery?

---------- Post added at 10:24 PM ---------- Previous post was at 10:17 PM ----------

You're so right lorekarf! No one would be happy, if we lost angelom as dev.

I do not know a more dedicated developers like him!

His answers are always short but precise and he answers all pm's.
[Galaxy Note GT-N7000 Android Development] alesscam:
no mate

I would try to restore my nandroid GB ... you think I might have problems with restoring DATA??

Edit:

My wrong... i have restore Cf root ics with Mobile Odin not with cwmmanager

Sent from GNote with Topa...... talk :D
[Galaxy Note GT-N7000 Android Development] Chris X.:
Seriously I dont know!

To date, no one can be sure why the note was bricking. I think the partition table was damaged.

I would under no circumstances that you brick your phone. Be carefully! ;)
[Galaxy Note GT-N7000 Android Development] alesscam:
ok ... but then what??? leave the phone as well??

Sent from GNote with Topa...... talk :D
[Galaxy Note GT-N7000 Android Development] Chris X.:
What should I write for now, alesscam?

You see, this topic is full of tips but no one could really solve the problem.

Angelom or many others (like me) are trying to keep the damage as small as possible.