yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] wynand32:
Speaking for myself, I know that I sometimes come across as defending a company in forums like this one, when in fact I'm just trying to be rational. Yes, people can sometimes be irrationally positive toward a company (and funny enough, I think Apple has written the book on creating a loyal base of followers who defend them no matter what), but most often I find people to be irrationally negative on forums.

When people step in to counter some of the rampant and strident negativity, they're automatically labelled as "fanboys." Actually, they're most often not, but rather people who just dislike the general entitlement mentality that's rampant in our society. The forum becomes just a microcosm of a wider debate.

In this particular case, the whole issue of the wifi/GPS/BT problems with the Prime (some quite real, some, like the wifi/BT issue, probably aren't unique to this device) has been beaten to death. And some people really ARE treating ASUS as if they're the first company to ever have a problem like this. In fact, however, problems like this are endemic to this industry--every company has them, most often with numerous products.

Really, what's most different about ASUS is how they're dealing with the issue. They've admitted the problem more honestly than most companies do, they're working directly with end users to resolve the problems, they've setup a process to offer direct refunds (quite unusual for a company that doesn't sell directly), and in general they've done a great job. But they're being attacked like they've lied about the issue, blown off every user who's experienced it, swept it under the rug, etc., which is patently unfair and actually quite counterproductive.

I know that I have a trackpad on my $1200 HP Envy 14 that STILL doesn't work worth a damn, 14 months after I bought it. That's been a common (perhaps ubiquitous) problem with this unit from day one. The Samsung Epic 4G I used to own had mostly non-functional GPS for a great percentage of users, and Samsung simply refused to acknowledge the problem. And of course Apple has had widespread problems with ALL of their recent products, and a very mixed record of dealing with them.

Nothing that's going on here is unique to ASUS. This technology is very complex at ridiculously low price points, and so expecting every product to be released without problems is unrealistic. Personally, I think ASUS has done a bang-up job in dealing with it, and I generally love my Prime. I don't think it's unreasonable to try to counter some of the negativity by pointing this fact out.
[Asus  Eee Pad Transformer Prime] demandarin:
this^^^^^says it best. thanks.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Why is what Apple does or doesn't do have anything to do with a discussion of another devices performance? If it's to point out how low the bar can go, point taken. But what about comparisons to other high-end Market-capable tablets including those from Asus themselves?

The whole point of the discussion (I thought) was what should be expected once all Prime's are "good" after the fix. And in that vain, some of what's discussed is relevant even if it doesn't please those hell bent on proving the Prime is the most perfect electronic device every to grace this planet.

---------- Post added at 03:35 PM ---------- Previous post was at 03:25 PM ----------

Huh? Since when is basic wireless functionality "very complex;" especially on a Wi-Fi only device that's dependent on it? They're doing a "bang-up job in dealing with it" but it's a self created problem by their choice of design. So either through ego in allowing design to trump function or through sheer ignorance they've made the first Teg3/ICS device released a spectacle. The thing they should be most complimented on is how quickly they've responded in getting newer devices out with improved designs. And feel free to "counter" this.
[Asus  Eee Pad Transformer Prime] demandarin:
you the one posting ipad2 diagrams of how apple supposedly"solved" their wireless issues. comparing that to how prime should be. you always comparing primes to other devices to show how its "supposedly" worse. whether wireless issues, tegra3 chip, Asus not selling more than Samsung, or whatever.

but this did get off track. maybe it was needed though as Mr. canandy, Cloud5, and wynand32 made great points that needed to be made and addressed one way or another. now you "Should" be able to see where we coming from.

its all good though ...I did get your pm asking me should you buy a dock for your prime or not..lmfao :D

edit: I saw your additions to your post. no need for me to counter. this dead horse has been beaten so much even the horse saying "alright already!" lol
[Asus  Eee Pad Transformer Prime] wynand32:
Don't really feel the need to "counter" you on this, since my point was a more general one about how ASUS is dealing with problems and how they're not unique in having them, not so much in how any given problem occurred.

I mean, seriously, how many issues has Apple created for themselves with their own form over function mentality? Overheating Macbook Pros because Apple doesn't like vents? Check. Oh, and what was their solution to that problem? They altered their user manuals to say that laptop computers shouldn't be used on one's lap, to avoid burns. Phone signal issues because of the iPhone 4's case design? Check. And their solution to that problem was--quite literally--to put a rubber band around it.

If you would, at least address the points I'm making. Don't just cherry pick from a post and create straw men...
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
A wealthy person goes to a dinner party and has too much to drink. S/he's not quite sure about driving and stops for a cup of coffee. S/he feels it's OK to drive and on the way home runs through a stop sign and hits a pedestrian. S/he sees the pedestrian stand up in the rear view mirror and decides they must be OK and leaves the scene. The pedestrian had internal injuries and required hospitalization. Witnesses got the license number and turned the wealthy person in. Feeling remorseful, the wealthy person had their attorney reach out to the pedestrian and offer assistance and paid all their medical bills and lost wages.

Is the wealthy drunk driver a "hero" because they stopped for a cup of coffee and "did the right thing" after the fact and when confronted? Or should they have gotten a cab or asked a friend to drive them?

Asus decides a stylish and unique aluminum back cover would help the Prime sell better. During testing, there's some question about how well it performs. After internal discussion, they decide it's good enough and launch it. Soon after it's released customers go nuts because GPS isn't working. Once exposed, Asus drops GPS as a feature and sends Gary in to offer assistance. Similarly, and after more pressure from their customers, they acknowledge there's a great deal of variance between devices when it comes to Wi-Fi. Most recently they've leaked that a fix is coming to improve Wi-Fi on problematic devices and they'll pay the r/t shipping.

Are Asus and Gary "heroes" because, after being exposed by their customers, they're doing the right thing? Or should the Prime have been redesigned after testing so that the issues everyone's experiencing didn't exist in the first place?

I sincerely wish you guys nothing but the best and hope the “fix” exceeds all expectations. But with the imminent release of the TF300 and Infinity some of you diehard defenders may not be as sympathetic to the poor persecuted multi-billion dollar company you've pledged your loyalty to. A lot can and will change over the next few months. However, nothing will make a device with 180 degree wireless signal access perform as uniformly as one with 360 degree access.
[Asus  Eee Pad Transformer Prime] foiegrob:
Ok well getting back to it - I had an Rma approved by Aaron. He said to do a factory restore- I had bt-wifi and gps issues (C10k SN - -55 next to router without bt and -75 with) but the wifi was working(ish). It would still buffer on Netflix and pause on YouTube. After the factory restore it absolutely would not connect to wifi - at all.

So I sent it back today - without dock - I'll update with when I get it back and what the result will be
[Asus  Eee Pad Transformer Prime] westcoastgeek:
Asus could have smelly brown kaka oozing out of their Prime and Demandarin would tell you how wonderful it tastes. This guy is so ASUS aligned its really funny.

The number one issue I feel is not GPS but the wifi/BT issue. Gary says they have a 1% fail rate but we know that is total BS. I am now on number three and its going back for the exact same reasons 1&2 did. Useless wifi with Bluetooth engaged at a distance greater than about 20 feet.

This is an amazing piece of hardware but it needed about three more months of polishing.

I love returning units because each one costs ASUS big time, And I'll keep doing it, because with only a 1% fail rate I surely will get a good one soon.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
If you want to go for the record I believe SkyGunner27 went through nine. ;)
[Asus  Eee Pad Transformer Prime] -lukin-:
Why did Aaron tell you to RMA when he told me to wait for the new part(s) at the end of March? What is the RMA for?
[Asus  Eee Pad Transformer Prime] shinzz:
Well, when it comes to GPS.. they did sweep it under the rug. And the whole refund program...well, that came out of nowhere after Gary Key's interview with CNET (interview & refund also came after the lawsuit). Not only that, but they don't have a "procedure" for the refund program as well. The refund program is more or less.. "hidden" feature, and one must go through a scavenger hunt to actually receive it (also a lot of patience).
[Asus  Eee Pad Transformer Prime] opentoe:
Apple has all the resources in the world to begin a "fix" project for all its broken tablets. Asus can't do this. We get one marketing guy and a statement to call customer service, only to speak to someone even less knowledgeable. I have no choice but to send my tablet back, I can't even watch old Star Trek re-runs on Netflix using my new pair of BT headphones!
[Asus  Eee Pad Transformer Prime] 3rdamention:
Demandrin should get a check from Asus. He works harder than Gary Key. His post history is the poster child for product allegiance. He had a week where he turned on Asus and admitted the Prime launch was embarrassing, but has changed his tune back to defense force.

Then he brings up iPad2 wifi issues, which are ironically linked to in Gary Keys signature (which is immature in my opinion Gary, why are you linking to the competitions problems? Is it an attempt to defend Asus' problems?) . Most of Demandrin's posts are kinda sad for me to read. He just tries too hard. Kinda makes you think lol.

Its all in good fun though. We are all well off enough to spend $500 on a tablet and can share our thoughts and impressions how we like.
[Asus  Eee Pad Transformer Prime] demandarin:
not worth my original response.

BE PRODUCTIVE FOR ONCE...instead of of the opposite which you constantly show. its obvious I've been productive one way or another. so if i make you think, then good. think about how you can contribute more to xda other than failed jabs @ me ;)
[Asus  Eee Pad Transformer Prime] opentoe:
That's exactly right. If Asus says there such a small fail rate of %1 we are destined to get a "good" one eventually, right? I mean we are only going by what we are told. We are robots and think logically. %1 fail rate is LOW, so we can keep returning until one of the %99 good ones comes our way.

Hahahah, right.
[Asus  Eee Pad Transformer Prime] chamberc:
The fact is, failure rates are below 1%. Very very few Primes have issues. The representation of Prime owners who have even HEARD of XDA is less than .25% of Prime owners. You might not like the facts, but that doesn't make them untrue.

---------- Post added at 10:37 PM ---------- Previous post was at 10:35 PM ----------

No, there is not a widespread problem. Less than 1% of primes sold have issues.
[Asus  Eee Pad Transformer Prime] junrider:
After 4 primes I felt I kept getting that 1% and that 99% is just a dream. One thing I learned from this is I dont want to be a early adopter or trendsetter anymore. I prefer getting what I paid for and have it working as it should. I do surely hope the fix at the end of the month is one, so 99% of the prime owners can feel satisfied.
[Asus  Eee Pad Transformer Prime] HiddenSanctum:
less than 1% is still a pretty significant number though if you think about it. Lets say its exactly 1% failure rate and they have shipped 1 million units. That means 10,000 units are defects.
[Asus  Eee Pad Transformer Prime] chamberc:
1

Not at all. 1% is a normal failure rate for consumer electronics.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Wow. What is it supposed to mean? It's excusable to make stupid design choices as long as someone bigger and more recognized makes them first? Asus will go to any lengths necessary to emulate Apple? Will he take it off his signature once the TF300 and Infinity come out? What if the iPad3 has no Wi-Fi issues? I wonder if the Apple employees have this in their signature - h~~p://xdaforums.com/forumdisplay.php?f=1412? Oh, so many questions.

Certainly one of the highlights of the time I've spent on this forum and perhaps the most unusual post I've seen from a manufacturer's representative speaking in an official capacity.

Asus' position is kind of like an insanity plea in a murder case, "I did it but I wasn't capable of understanding what I did therefore I'm really not responsible for doing it."
[Asus  Eee Pad Transformer Prime] buxtahuda:
This will be one of the only times you'll see me agree with chamberbc. And it's only on the literal truth of his statement.

1% is totally acceptable.

I still, for one, just don't believe that's an honest figure. But why would it be? Rarely are you going to find a company willing to put the hard facts out there, skipping the PR department. I mean, that's what they're there for.

I've wondered for a while. With Gary and the US branch being apart from the International, I ponder if that failure rate is a US only figure...
[Asus  Eee Pad Transformer Prime] foiegrob:
Rma was for bt/wifi drop off a well as poor gps performance - I'm not sure why we are getting different instructions but I did see this thread literally on my way home from dropping the tfp off at FedEx...now I only hope that I don't have to to a full moth without it...
[Asus  Eee Pad Transformer Prime] westcoastgeek:
My thoughts are that 99% of the users don't use bluetooth coupled to wifi. Therefore, it is only 1% of us that do and of that 1% that do there is a 100% failure rate. I have yet to see one person post that they have tested a bluetooth headset while streaming wifi video through a wall or two and had a successful result. Many units wont ever get returned so the failure rate is reported to be much lower than it actually is.

I love this unit, the integration of keyboard to tablet, plus the openess of Android and the immense amount of storage capability makes it a true winner, but it is essential I have a useable wifi/bluetooth combination.

The last Prime I received this week was still a C1 version, and I know there are C2's out there, so I didnt get the latest. I'll wait another couple weeks and try again.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Let's do the math, shall we? Asus is on record saying they want to sell a million Prime's this year (83K per month). Knowing tablet demand is down 38% from Q4, let's be generous and assume they've sold 250K so far. Gary quoted the GPS failure rate at .47%. That means 1,175 Prime's have been identified by Asus as having failed GPS. 260 people said their GPS wasn't working in the giant GPS thread. That's 22% of the failures reported. So for that average to be true there would have to be 55,000 Prime owners active in this forum and 54,700 would have had to have voted "no" or ignored the poll. The actual poll results were about 2 (failures) to 1 (working). Good thing Gary's in marketing and not finance.

P.S. - In electronics, 1% is an exceptional failure rate. Anything less than 5% is passable. I know for a fact that the failure rate on Samsung's TVs are larger than that and there's less to fail.

---------- Post added at 09:51 PM ---------- Previous post was at 09:45 PM ----------
[Asus  Eee Pad Transformer Prime] drvsbsm:
Originally Posted by federer View Post

is a fix really coming?

I believe it is a widespread problem and I think that only a few people know of the problem. If they don't know they have a problem they aren't sending it in for a refund. Thats why the people that know like us on XDA and similar forums make up a few percent, we are the majority of people that know of these issues and are RMAing our Primes or returning them. Most people don't even know that there are forums such as this and others. That is why the 1% may apply, if that's even true, which I don't believe it is.

Run a commercial about these issues for about a week and then lets see how many people have problems with their Prime?

demandarin On a side note do you work for Asus? Like a Rep or what Dept.?
[Asus  Eee Pad Transformer Prime] lp_stealth:
Yeah its definitely higher than 1% i have been through 2 i wonder if they don't account for returned primes maybe those numbers haven't come in yet. Anyway here's my problems with this one.

GPS- Has never seen one satellite (the site I bought it from stated GPS at time of purchase as well as on the back of the box.)

Screen- Has developed four small bright areas (aprox. 4-8 pixels) wasn't there when i got it.

Reboot- it reboots 1-2 times per day (web browsing, solitaire, shadowgun, maps, and a couple times just on the home screen.) This has remained constant through each update.

Battery- I don't know if there is a problem here but in balanced mode with brightness <20% web browsing and a few games/videos it only seems to get 6-7 hours use.

I have a bluetooth headset on order and I'd be willing to bet it wont work either.

The only reason it hasn't been sent in yet is because of this thread and the fact i need it for a trip mid March.

People keep saying let the GPS go it will never be fixed. Well i say not acceptable, it was advertised on the the site i bought it from as well as on the damn box, plus after purchasing it a GPS update came out, i had full expectation it would be fixed at that point and my return window expired. So i say either fix it or compensate us early supporters. Upgrade my tablet to 64gb or give us a dock in exchange of forfeiting my right to GPS. Depending on how this is handled depends if i buy asus again. I bought it because I've had good experiences with their mobos and routers but i can definitely shop elsewhere, as this product is a nightmare. Not even from just me but i see new problems popping up almost every some I've never seen before. What does that say to qc?
[Asus  Eee Pad Transformer Prime] junrider:
Here we go with captioned pictures... last time this happened it ended with the mod closing the thread with his captioned picture.

@demandarin: I surely do admire you standing up for Asus and the amounts of time you put in towards defending them, but I hope they are giving you a free tablet/doc or accessories for all your hard work. Others on this forums are getting all those stuff I mentioned just for telling Asus their dissatisfaction with the product that they bought. You may say that having a working prime is satisfaction enough, but they should at least offer to fix your GPS or replace yours with a perfect one.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] CZ Eddie:
I can't seem to figure out how to get Google Voice to only notify me of new voicemail by pulldown.

I don't want to receive emails or text messages. Anyone know how to make those two notifications stop?

Or reduce things down to being notified in only one manner?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] jedah:
I don't know how to do it on the phone, but if you login to google.com/voice, under settings:

->Phones: Uncheck "Notify me of new voicemails via text "

-> Voicemail & Text: Voicemail Notifications: Uncheck "Email the message to:"
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] rjohnstone:
There is no way to change it from within the phone app.

Like Jedah said, you have to do it from the web.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] cschmitt:
You can change them on your phone from the mobile web app at https://www.google.com/voice/m

Under Settings - General there are two options for VM delivery.
[Nexus S Q&A, Help & Troubleshooting] pratikvjti:
i have nexus s.gt-9020t.

i'm from india.imported it.

before a week it was working good.then i tried smthing and messed up everything.:(:(

its not rooted.coz it says 'locked'.

but it have clockworkmod 5.0.2.0

when i try to boot clockworkmod appears.

and i read some threads is here.for mounting usb storage nd trandferring firmware and flashing.

but when i click mount usb storage it says, cant mount or unble to mount sd card.

i cant mount sdcard,system.

i guess my sdcard storage got currptd.or maybe i forgot to enble usb dubugging.

guys please help!!!!:confused::confused::confused::confused::confused::confused:

ask for any details i'll give.i need urgnt help guys.

anyone from mumbai,india who can solve this problem can call me on 7875411723.

please.
[myTouch 4G Q&A, Help & Troubleshooting] vamosjr02:
Is there camera app you can use for ICS since the camera feature is not working?
[myTouch 4G Q&A, Help & Troubleshooting] invasion2:
No....since stock camera won't work no other camera app will work.
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
It's a driver issue.. no app is ever gonna fix that.

Sent from my Infernalized Glacier!

-Team Inferno
[myTouch 4G Q&A, Help & Troubleshooting] eqjunkie829:
You mean we can just swap out a different camera app and make ICS camera work!?!? And all this time we have been trying to make the stock one work has been wasted?? Genius!!
[myTouch 4G Q&A, Help & Troubleshooting] tinpanalley:
No. The ROM and the ICS image are unable to get the MyTouch 4G camera to actually load. An app is basically just a theme for the main camera. It calls up the same camera and therefore no app will run.

Am I right everyone? If I'm just confusing things I'll delete this post.
[myTouch 4G Q&A, Help & Troubleshooting] TeeJay3800:
Sort of. Third-party camera apps are completely separate from the ROM's built-in app, but they do use the same libraries and drivers to interact with the camera's hardware.
[myTouch 4G Q&A, Help & Troubleshooting] bittermormon:
Being 16 isn't an excuse for being a douche. It's the Q&A section. He's asking a question.
[myTouch 4G Q&A, Help & Troubleshooting] saranhai:
1) who ever said i was 16? O_o

2) i'm not being a douche. i'm really just being pissed off. and it's not all this guy's fault. it's mostly the post that this asshole decided to post that ticked me off...

basically what these guys are saying is that there is no one working on a camera solution, when clearly there are. Feb isn't the ONLY one around here guys... (though he may be the best)

3) so whatever happened to search before posting hm? or is that not a rule anymore... because if the OP had searched around just a bit, he would've found the answer
[myTouch 4G Q&A, Help & Troubleshooting] bittermormon:
oh, I thought you were the 16 year old. That would have explained a lot. I'd stick with that.

For not being a douche you're doing a pretty good impression of one. I don't think that's what the OP meant at all.

Go ahead and be all high and mighty in the Dev forum. I get that's how you guys get your rocks off, but chill out in the Q&A forum. Noob's gotta have somewhere to ask.

Go ahead and tell me I don't know how it is. I've only been on this board for 6 years.