yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] bimbobo:
I got my Prime on January 16th, very happy and proud.

That was the only short period where I have been in that mood.

The more I used the Prime the more I could see that something was not as expected.

1) weak WiFi, compared to any other unit at home, and I have many and from different companies.

2) GPS did not work, (they did not have it removed from specs. yet)

3) Lot of waiting time to get ICS installed (because it was German and needs a specific firmware).

4) and most important thing, WiFi and BT does not work together, which in a tablet is like to say that "a car does not break unless you put your feet on the road to stop."

I have used HOURS on this tablet, troubleshooting, testing, reading, writing, tried 5 different firmwares, 2 different headsets, WiFi Channels, B,G,N. Reboots, resets.

Then 2 days ago, I decided to RMA mine, also after recommendaton by Gary, and ASUS Customer Service. (The latter.. in DK is poor as I never experienced before).

I have been told tuesday that I have to wait up to 48 hours, before getting ans answer, fine!.

Today at 11am the 48 hours were gone. I called and the first thing they asked me was:" what browser do you use"? I said why? I have Tablet's android, IE8 and IE9.. Why? "Ah because sometimes we have issues with RMA made on Explorer browsers."

So are you telling me that you do not receive the RMA, even though the side told me that "all was fine and was sent"?

After 10 minutes, the guy at ASUS CS found out, that nothing has been registered in their system, and he offered me to make a new one, directly.

I am so pissed of at this bunch of amateurs that I will NEVER EVER buy a nail from them.

They could not ask this question or make me aware of that issue, after I spoke to them 3 times the same day about it.

They are making fun of many and they are the less serious company I have ever handled with.

I work as Supporter.. I have some experiences with IT companies and suppliers.

This is the bottom level!

2 times I made the RMA and 2 times "all was fine according the site. I made it 2 times to be sure that I wrote the correct S/N number, as I was in doubt.

Gary if you read this, it's not excuse. Not your fault for sure, but this is out of line and I really believe that ASUS needs a HUGE Team Building, starting from your CEO and ending with you canteen people.

Tomorrow this "innocent" ASUS guy should call me to confirm the RMA is now created correctly. If this is not the case. All media in Denmark and Nothern Europe will read this and more.

Shame on ASUS, idiot me to handle with them!
[Asus  Eee Pad Transformer Prime] demandarin:
sorry to hear about it. just keep on their case to make sure they get it done. good luck
[Asus  Eee Pad Transformer Prime] bluewr:
If you want to contact Gary Key, PMing him is the method

Asus, And rep generally don't respond to thread on XDA or other forum, unless said topic is made by them.

And if they do respond, they will hardly respond to a thread with threats and insults.

Yelling and screaming at Customer service agent has been outdated 10+ year ago.
[Asus  Eee Pad Transformer Prime] bimbobo:
I mailed him and the Marketing Manager in Denmark.

Let's see!
[Asus  Eee Pad Transformer Prime] rdalev:
PMed him twice...................still waiting !
[Asus  Eee Pad Transformer Prime] buxtahuda:
I've seen Gary post in quite a few threads that weren't his which had particularly nasty attitudes toward ASUS/him. That's really more his job around here than anything IMO

Anyway, yeah, ASUS doesn't seem as organized as they should be. Especially things which are electronically filed, the information should be available to any and all relevant employees immediately upon receipt. As soon as the shipping company updates that the package has been shipped from the user up until the point it's back in my hands, ASUS reps should be able to tell me exactly what's going on and where it is. Naturally they move things in batches, but however they keep up with it is atrociously behind the times or something.
[Asus  Eee Pad Transformer Prime] pletwal:
Maybe you'll feel little better knowing that ASUS Technical Support here in Poland is at the same or even worse level. I had no problem in registering my tablet for RMA but please be aware, that if you are going to RMA your Prime due to not working GPS it won't be repaired.

I decided to RMA me Prime at 9th of January and will never see it again because after one month since it has reached the Service Center in Czech Republic, ASUS Poland contacted me to say that GPS won't be fixed. They asked, if I want to start DOA procedure which should take about 3 weeks to get my money back.

We have 1st of March today and I'm still waiting... and what is really annoying, ASUS Poland is now unable to give me the exact date when my money will be returned!!!

My advice for you is to give up the RMA and request DOA, you'll save some time and health.

Gary won't help you here. I read at some thread here, that he has no way to contact with ASUS Europe. He has never replied to my PMs :(

Regards,

Pletwal
[Asus  Eee Pad Transformer Prime] benefit14snake:
Yeah me too. No response and I'm in the USA. Pmd 2 weeks apart. I will enjoy owning my prime but definitely will not buy Asus again. No laptops, monitors, tablets or motherboards ........
[Asus  Eee Pad Transformer Prime] Doktaphex:
Most unfortunate. I don't mean to be rude when I sy this, but if you're an IT guy, why the hell would you be using IE?

That confuses me immensely. :eek:
[Asus  Eee Pad Transformer Prime] jdbaker82:
IE 9 is pretty good as long as you dont care about printing I am in the IT field and will use it from time to time but I do think overall Firefox is king :)
[Asus  Eee Pad Transformer Prime] skygunner27:
I'm sorry to read that you the "OP" is being ran through the ringer. I hope they get on track with your RMA. I have come to find that Asus outside of Taiwan sucks Donkey D. Asus Taiwan rocks!! They will bend over backwards to take care of their customers. If things don't work out in your favor, shoot a detailed email of your case, a long with a reasonable resoultion to Asus International.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Even IE 8 has this issue with certain printers. I'm actually just running into that issue with a customer, and they can not grasp the fact the IE is not the only portal to the internet...

Firefox is the most stable in my experience. Chrome and Maxthon are fast; Chrome's heavily unreliable and its cache likes to act weird over time, Maxthon I haven't used but for a few seconds so don't know its drawbacks.

Anyway...
[Asus  Eee Pad Transformer Prime] bimbobo:
..mail with UPS label arrived.

BUT it was WRONG, name and zip code to my house were not correct.

Called UPS, they could not change the info with the correct ones, and could not assure me that all could go well having the wrong address.

They suggested to call ASUS again and ask them for a new. I did it!

So now again new waiting time!

My trust in ASUS is gone, they do not do much to "re-gain it" :mad:

The unit will be sent to Chech Rep. for repair, and as I read, they probably do not fix WiFi/BT as "non faulty".
[Asus  Eee Pad Transformer Prime] rolodev:
is this post a kind of therapy?

Enviado desde mi GT-I9000 usando Tapatalk
[Asus  Eee Pad Transformer Prime] Doktaphex:
Wow, that really is impressively awful on their part. I hope you get all of this resolved in the end.
[Asus  Eee Pad Transformer Prime] bimbobo:
.. I thought that somebody else could be interested in knowing that ASUS is not trustworthy when things goes bad.

Service is as important as the "fancy" products you sell.

Plus I wanted to share the fact, that if you do not check, push and follow up what they do, you won't get help.

If the mods are not happy with this thread, they are allowed to close or delete it.

There are many Europeans in this forum, who cannot mail or call Gary and his team.

We in Europe are left on our own. All the messages I read from people in Europe here, seems to confirm that.

Anyway, sorry for bothering some of you.
[Asus  Eee Pad Transformer Prime] Doktaphex:
I don't think you need to apologise at all. ASUS on the other hand owe you a rather large apology.
[Asus  Eee Pad Transformer Prime] bimbobo:
It seems that using the big voice and words helps.

A manager from ASUS in Sweden called me on the phone, apologizing for all the troubles.

The short story is, that they offered to fully refund the product.

Why? Because there is a 10% risk that even sending this at the Repair Center will not sove the issue. He wouldn't and couldn't tell me more, but the story is that, for some "reasons" and even though the WiFi/Bt is now a known problem, they cannot be sure to fix it.

I referred to Gary's mail to me and here in this forum about a possible solution, but yet, he COULD NOT be sure that the replacing parts will do the job. (Metal backplate still jamming everything?? This is MY guess!)

So now ASUS is creating the second RMA label, I will send it to Chech Rep., I will await what happens, and I will contact this manager at ASUS SE when I get it back.

Solved? peace of mind and enjoying finally this device

Not Solved? Refund.
[Asus  Eee Pad Transformer Prime] Wordlywisewiz:
If you get a case manager ***** at them till they send you a free accessory I got a free mouse with my full tablet+ dock refund :)

Mouse should be here Tuesday
[Asus  Eee Pad Transformer Prime] bimbobo:
*****ing is not what I wish, I like information, competence and support.

I have a tablet for 629€, with issues, they know it, and they should fix it.

I am not fishing about other stuff, just a working tablet.

All this caos is due to the fact that several people either know a little, or tell me different things about same question

Anyway. They will have another chance to act correctly, and I am in touch with a person, who can and will try to help.

Let's see how it goes in "Czech Rep. repair centre".
[Desire Android Development] worstenbrood:
I added functionality to the bcm4329 driver, which allows you to spoof your mac address quite easy.

The driver wil try to open /data/local/mac.dat and read the mac address from there.

So if you want eg. your mac address to be 00:41:41:41:41:41 you do this via a shell:

busybox echo -e \\x00\\x41\\x41\\x41\\x41\\x41 > /data/local/mac.dat

After changing this file you need to stop/start your wireless connection so that the driver reads the new mac address from the file.

If you want your original mac address back, just delete the file.

I'm planning to create a simple app for changing the mac without using the shell.

I'll upload the changes i did to github asap ;)

Comment and bug reports are welcome !

Update 25/08/2012: Added Sense kernel, this is gingercakes v0.9 avs GSM

Ps: zip's are not signed !

CM7 Source: https://github.com/worstenbrood/cm-kernel

Sense Source: https://github.com/worstenbrood/bravo_2.6.35_gb-mr
[Desire Android Development] yreham:
what can i use this for?
[Desire Android Development] worstenbrood:
Spoof your wireless mac address ...
[Desire Android Development] markus1540:
thanks, i will try it tomorrow after flashing a cm7.
[Desire Android Development] markus1540:
yeah it works. first really working method for me.

tested some mac-spoof-apps before on bravo but they didn't work at all.

the only thing i don't understand: why there is no interest at all in this modification?
[Desire Android Development] worstenbrood:
No idea :) Did the mod for my own purposes but wanted it to share with others.
[Desire Android Development] marius.a:
that's good in airports, where they give you only 15 minutes free, change the mac and start over.

good ideea :D
[Desire Android Development] Jereso:
Could you possibly do this for the CDMA CM7 Kernel?
[Desire Android Development] blackhawk_LA:
Is this just a build from CM7 source with just the addition of the mac spoof capabilities? Or has it some other improvements?

Thanks for the work... but I'd like to see it in ManU kernels as they give me much better performance and battery life than original CM :D
[Desire Android Development] worstenbrood:
The changes are in my github. Cant be much work merging them into manu
[Desire Android Development] worstenbrood:
Sure
[Desire Android Development] yreham:
i can't find data/local/mac.dat when open file explorer. cm7 latest nightly
[Desire Android Development] worstenbrood:
You have to create it yourself, check the sample in the first post
[Desire Android Development] yreham:
Ok thank you
[Desire Android Development] worstenbrood:
Added CDMA build, not tested though since i don't own a cdma device. Let me know if it works (or not).
[Desire Android Development] tablord:
Great job! It works like a charm on my CM7.2.0 RC1 :)

Could you also port this to CM9 (as in BCM RC2.2) or to Sandvold's ICS?
[Desire Android Development] dqb:
Nice work worstenbrood !! Thank you :)

Works like a charm.

If it can help someone, modified bcm4329.ko for GingerVillain 3.3, stock kernel.

strings bcm4329.ko | grep vermagic
vermagic=2.6.38.4-defrost-bravo+ preempt mod_unload ARMv7

Backup your bcm4329.ko ( /system/lib/modules/ ) and replace it with this one.
[Desire Android Development] agismaniax:
are there any additional features in this kernel?
[Desire Android Development] topgeardave:
Hey, Could you add this to the Manu AXI CFS kernel? Would appreciate it a lot if you could :)
[Desire Android Development] rizadrkm:
Thanks a lot wordtenbrood,,..

you helped me a lot with this awesome tricks..
[Eee Pad Transformer General] neok44:
i've had a post in the Q&A for days and have gotten no help.

i DON'T want a custom launcher.

in honeycomb, folder organizer item shortcuts worked just fine, now in ICS they turn into widgets and don't work properly. Desktop visualizer makes the icons at 50% size.

i simply refuse to believe that there is no one on this forum who uses the stock launcher with custom icons.

so please, all i'm asking is to know what/if any apps can make custom icons/shortcuts for apps that actually works properly in ICS. not a widget, just a shortcut. same as dragging and dropping an app.

and again. I DO NOT WANT a custom launcher.
[Eee Pad Transformer General] oka1:
The correct answer to what you want is USING a Custom Launcher........ sorry that is the best/easiest solution

Do not double post the same thing in different parts of the forum

•••••THREAD CLOSED •••••
[Galaxy Tab 7.7 General] adinis78:
So ATT is advertizing as having the Note and on the commercial is states the device as being a phone and a tab, so why will they not allow the 7.7 to run on their system the same way? I am not an ATT customer but if i were and had both devices i would be extremelly upset if they were giving me a hard time with the 7.7. Please share your thoughts. :-)
[Galaxy Tab 7.7 General] Jade Eyed Wolf:
I have both devices on AT&T. No issues using either (both are unlocked and international).

7.7 is my primary daily driver. Note is cool and all, but without ICS, it kinda sucks compared to the 7.7, especially for web browsing.
[Galaxy Tab 7.7 General] got556:
I used Straight Talk for the Note I had. I also have the 7.7 6800 (WiFi only).

My Razr is my go to phone. The Note is too big for a phone and too small for a tablet IMHO. The Note, to me, was a fun toy and that was about it. Now when the waccom tech comes out for the 7.7/8.9/10.1 Tabs and if they have 3G/LTE/Data capabilities, I think the Note will all but become useless.

I've had quite a few Galaxy Tabs, but the Note just felt cheaply made to me. It was nice don't get me wrong, but nothing like the others I've had. Also the price to play w/ an International Note is not worth it when looking back on it.

I'd get a 7.7 International 3G if I were you. Many people have reported using it w/ AT&T and if you want to use it as a phone just use a bluetooth headset. Save your money and don't buy a Note.

---------- Post added at 09:35 AM ---------- Previous post was at 09:34 AM ----------

I had the leaked Chinese ROM on my Note and was sorely disappointed with Samsung's TW'd ICS...

RocketROM was better, smoother, clocked higher, etc.
[Galaxy Tab 7.7 General] Jade Eyed Wolf:
TBH, I'm not so interested in ICS for using it as a phone on the Note; I want to mod the DPI so that the Note behaves in tablet mode instead. Been doing that with CM9, and I can't go back. I love it! Until there's a fully functioning ICS ROM for the Note that will allow me to run in Tablet mode, I'm sticking to my 7.7. Oh and by fully functioning, I mean everything from S-Pen to MHL, to USB OTG, etc.
[Galaxy Tab 7.7 General] mywingtophone:
The 7.7 would be perfect it it has an S-pen and the note is just an amazing device for drawing and note taking.
[Galaxy Tab 7.7 General] adinis78:
To be clear I do have the import 7.7and using straight talk. I wanted to get everybodies opinions on as to why ATT has no issues running their version of the Note as phone and tab but has major issues running the 7.7 which is pretty much the same as Note just bigger size.
[Galaxy Tab 7.7 General] Jade Eyed Wolf:
I'm not sure what you're talking about here. What major issues do you think people are having by running an unlocked 7.7 on AT&T? I've been doing this since January with no issues whatsoever (apart from having been throttled, but that's neither here nor there).
[Galaxy Tab 7.7 General] burhanistan:
What are "major issues"? I'm using an unlocked international 6800 on AT&T with no issues at all. Are they sending you messages about not using it or changing your plan?
[Galaxy Tab 7.7 General] got556:
The Chinese Rom w/ 240 DPI was pretty stable for me. And I too don't understand what major issues you think AT&T users are having. Many of us have stated multiple times there are no issues.
[Galaxy Tab 7.7 General] adinis78:
There are many people that get messages that their tab is unsupported and need to change plan and stuff like that. The 7.7 is both a tab and a phone so is the Note, so why would the ATT branded version of the Note be OK to use but the 7.7 won't be. I am talking about those that get a sim with voice and data and insert it on the 7.7 and then start getting messages stating they need to change plan but if they use that same sim on an ATT branded Note they will not have that issue. I hope people can understand what I am trying to point out. Why does ATT have an issue with the tab working like the Note.

EDIT : another reason I started this is because there is another thread about ATT blocking the 3G data on their tabs while using an old sim that already has 3G service. I know that their are work arounds to this but I am sure that if that same sim where to be put into the ATT branded Note it would not be a problem so why is it with tab, again the tab and Note are essentially the same device.

Will not try to continue this thread if people are not getting what I am trying to point out. :rolleyes:
[Galaxy Tab 7.7 General] burhanistan:
Mainly, because AT&T doesn't sell the 7.7 but they do sell the Note. That's really it. They're not getting any cash from Samsung when you use the 7.7 on their network. You should be able to add an APN named "Broadband" to your to continue to use data.
[Galaxy Tab 7.7 General] Jade Eyed Wolf:
Ok, I consider myself to be somewhat of an AT&T expert here, so let me set some things straight:

If you have an unlimited data plan for NON-smartphones ($15/month), then AT&T is likely to get nasty with you.

If you have an unlimited data plan for iPhone, or Blackberry, ($30/month), then AT&T will likely ask you to switch to an unlimited smartphone data plan for the same price, but you can continue to use that with no issues, apart from the throttling woes that ALL grandfathered unlimited users are experiencing.

If you already have an unlimited smartphone plan ($30/month), you should have no issues again, apart from the aforementioned throttling issues.

These legacy unlimited plans should only work with the Phone and the wap.cingular APN's. The Broadband APN shouldn't work, nor should the pta APN (unless you're on an unlimited LTE plan).

The more modern plans (tiered plans) should all work just fine without any issues. The Broadband APN on those plans should only work if you have a tethering add-on.

AT&T is a GSM provider, and as such, to remain GSM compliant, they need to allow unlocked devices to work on their network, whether they like it or not.
[Galaxy Tab 7.7 General] adinis78:
Essentially it is all about money and how much they can get out of you.
[Galaxy Tab 7.7 General] teiglin:
Do the actually dislike it, though? I mean, sure, you don't have to sign a contract to use an unlocked phone, but as long as you're still paying the same monthly service fee as everyone else, why would they care? (Of course if you're abusing the medianet plan, then I can understand them trying to crack down.) They still have a paying customer AND they don't have to pay a phone subsidy to keep you. Being one of only two national GSM carriers in the US, and given that T-Mo requires AWS for much of their 3G coverage, AT&T basically has a lock on you if you want to use the vast majority of unlocked GSM phones.

I just don't see why AT&T would have a problem with this from a corporate policy perspective. Obviously some devices, especially ones that are sort of corner cases like the P6800, will have issues, and their call center people are probably clueless in most cases to help resolve these issues. But you can't logically go from "this device has some issues with AT&T's default network configuration" to "AT&T hates this device and all unlocked devices."
[Galaxy Tab 7.7 General] Masterface7:
the major issuses people had was when we tried to use a go-phone sim card in the 7.7 and the data did not work. As far as i know regular att plans work fine and i can confim that tablet data plans work if you care.

The broadband apn works for tablet specific data plans

You underestimate how much AT&T and most carriers love putting bloatware on your phone. For example most carriers until recently shipped phones with carrier IQ which would not be on your device if it was and unlocked international version.

Another example of carrier changes to stock, my sprint phone, when stock, runs through a sprint proxy and it can jack up media streaming and internet speeds until i remove it