yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] scook9:
I am actually surprised at how many wires are in the xoom.....I would think using traces would make more sense from a noise, efficiency, and cost of construction point of view. Using wires is usually a result of a poor pcb design

And for what it is worth, I am an electrical engineer by college degree but cyber security sales engineer by job
[Asus  Eee Pad Transformer Prime] clouds5:
I simply bought it because it's the best tablet out there. I think these devices are mature enough to be worthy of my money :-D

And yeah sex sells, so do those full aluminum high quality mobile devices. As of now i can live with the downside of it and feel sorry for the guys that didn't got so lucky with bad connections on those pins.

We'll see if asus does something about it and how much they can optimize with software tweaks. So far their engagement has been pretty good.
[Asus  Eee Pad Transformer Prime] Norcalz71:
Im a bit late to the party since ive been onyou a trip, but im pretty sure YOU cant read bucko. In this forum he has done nothing but support the prime in every aspect whether it is founded or not. I havr not once heard him really admit Asus has screwed up, all it is is saying well asus has this problem, but other people did too so its moot. Prime has failures but others did too so its moot. His argumentative skills are severely lacking, as is your grasp of what i was referring to in a broad sense.

Additionally, i recognize ALL blatant failures from any company whether i love them or not, i dont try to deflect an accurate comment on a products flaws by pointing out a totally different product that had the same issue. I am far from an apple fanboy, i own one apple product and thats an apple tv i bought once tim cook took the reigns and donated a bunch of money to charity.

This guy is thread after thread of nonsense, positivity is one thing but lots of what he says is not supported by any fact its all guesses or opinion. The wifi is weal, the gps is weak, and at the very least qc is an issue. It is good that asus is addressing this head up, hopefully they find a solution, but for $600 i want what iwas am paying for. I know now what that ACTUALLY is, so i havr not bought one yet. If i had gotten a pre-order i would bw quite disappointed. If the issues are fixed i WILL buy one, i want to, but i wont ignore the issues that apparently squeaked by a huge corporations qa/qc testing...ridiculous.

People can be positive all they want, but for gods sake substantiate it with more than opinion or hearsay from an asus employee...
[Asus  Eee Pad Transformer Prime] demandarin:
added to the list. unable to see issue was dropped as thread got back on track. easiest solution ignore me. as I've done a few others also. my thanks meter didn't get this high from opinions n guesses but more so from helping others with issues. contribute more to community instead of complaining so much. who have you helped here lately? my list would be very long if i stated mines.
[Asus  Eee Pad Transformer Prime] Norcalz71:
Considering I brought up thr issue in the first place i fail to see how it was 'dropped'?

You did not answer my question but thats cool, I expected that. If you say you are helping people im just curious what part of the heavy lifting you did? I feel like other members are the ones who did the testing/opening/etc.
[Asus  Eee Pad Transformer Prime] shinzz:
This might sound odd to you, but as one of the first "nemesis" of Demandrin (majority.. if not all of my "thank you" meter that Demandrin values so much are from criticizing him) in Transformer Prime Forum... he has done some nice things. For example, I gave him credit to "instigating" the search for POGO pin flaws.. it wasn't his discovery but he did stir the pot & created a huge flame. Also, he has admitted that ASUS did screw up.

Simply, he is defending his purchase. I have no issues with him defending his OWN experience with the device. But yea, there are few other things I wish he would tone down... would be great if he is "objective" a bit more. =P
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Sorry to interrupt but since 90% of this thread is filled with **** wagging, can someone deny or confirm the existence of these new parts? I emailed the support guy that set up my RMA but he hasn't gotten back to me. Thing I'm wondering is if I should just hold on to my Prime for now and wait for the new parts, don't really want to go through two rounds of RMAs
[Asus  Eee Pad Transformer Prime] demandarin:
it would be best to hold onto it until people receive devices back to actually confirm its existence. only mention of new parts is from an email "supposedly" from an engineer. the parts should've arrived by now as its been more than 2 weeks. I doubt Asus will straight up announce new parts. they might leave it for us to discover out ourselves. or maybe Gary is waiting to make the announcement as he did say new parts n such was being shipped to service centers. I don't think he mentioned this in the threads yet but did mention it in a pm.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
OP in this thread and Wordlywisewiz in this thread (http://xdaforums.com/showthread.php?t=1503267) both had e-mail conversations with different Asus engineers. They both said the same thing. OP posted the phone number and a couple of people called and what was said via e-mail was verified. "In about a month" and "shortly" were given as time frames. Once it's available, they'll have to come up with some sort of invitation process because they'll drown if everyone sends their Prime's in at the same time. It'll probably work something like the Zoom LTE upgrade where there was a dedicated repair process set up and people were told when they could send their individual units in. Motorola's processing time was less than a week r/t.

If I were you I wouldn’t send it in twice. Opening and sealing it multiple times can never be good for it.
[Asus  Eee Pad Transformer Prime] Serjape:
If this is indeed a hardware fix then should be eligible regardless of rooting or not. Remember, they can say that rooting voids your warranty but it would be extremely difficult for them to enforce in a court of law. After all, Asus supplied us with the unlocker. It does not matter what you agreed to.... Doesn't make it legal to begin with.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Thanks guys, appreciate it. I'll see if I can get a comment from the Asus guy I spoke with and make a decision based on that
[Asus  Eee Pad Transformer Prime] junrider:
I believe it was mentioned by the end of this month was when the parts are being released. Could be a new IC board with a new antenna design or an improved contacts or just one of this:

Either way it gave hope to prime owners that there might be a fix well have to wait if its true. Thank god for that nameless engineer that they were looking into a new antenna design and a rep named Aaron from Asus to mention of new parts being released late this month to some xda members who gladly relayed the information to us. If not for them, I dont think we would ever hear of such a fix being done or released from an Asus rep that is active on this forum and the few people he secretly communicates with.
[Asus  Eee Pad Transformer Prime] jackpetrilli:
A wise man! Here in Ontario Asus service is horrendous. I dropped my Prime, cracked my screen, got an RMA number, sent it in, and have not heard from them in 3 weeks! They are supposed to contact me to tell me the cost of repair. Not a word from them! 3 weeks! I kid you not! Unless your wifi is horrendous, or you need GPS, I would strongly recommend you not send it in. I'm just hoping I get the darn thing back before Xmas!
[Asus  Eee Pad Transformer Prime] newellj79:
I'm curious to know what they are going to charge for this. If you would'nt mind just pming me when they let you know I would really appreciate it. Thanks.
[Asus  Eee Pad Transformer Prime] SirGarry:
Yes, Asus supplied us with the unlocking utility but:
[Asus  Eee Pad Transformer Prime] smrsxn:
my prime screen has developed 6 bright pixels in the last few weeks... pixel fixer apps from market don't work for me.

should i wait for new parts or just rma now?

i have no wifi issues. gps does now work when driving otherwise.
[Asus  Eee Pad Transformer Prime] nyijedi:
Are they stuck pixels or mura / cloudiness? I started a thread on this, but can't link at the moment because I'm not near a PC and the xda app doesn't search. Search for mura and you'll find it.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Even people with "good" Prime's should send them in once the fix is available. There's been instances where people have dropped or bumped them and the performance changed. The Prime's only two months old so no one knows if there might be longevity issues with the current Wi-Fi set up. Assuming that new Prime's have the "fix" applied during assembly, down the road, people on eBay/CL are going to ask if a Prime they're considering has the "fix." And having it opened/sealed multiple times is never good so you're better off waiting.
[Asus  Eee Pad Transformer Prime] 3rdamention:
I am confused. One post you had insider info that the "fix" was to simply check the pogopins and there was no new parts or hardware fix. Now you say Gary told you new parts are being shipped to service centers. Is there a fix with new parts or not? The wavering back and forth and the changing "insider" info makes it hard for me to understand what is really going on.

I would love a fix to make my WIFI and GPS work consistently.
[Asus  Eee Pad Transformer Prime] demandarin:
I stated that in my original statement. I was told they were going to be checking those things and that the parts n tools needed was being shipped to service centers. he didn't make it sound like there was some complete new fix at that moment. he said it could change though. that's what I said. I was just trying to inform what I was told so people wouldn't be in the dark so much and at least had some of idea of what "supposedly" is going on.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
The info from the engineers was verified by multiple members via phone before OP pulled the number. I'd go with that.
[Asus  Eee Pad Transformer Prime] junrider:
Pretty much either Gary is keeping demandarin out of the loop. Or Gary is out of the loop. Or Gary knows but its not a public release to keep people buying current primes and keep cost down and only fix the primes being RMA and prevent mass RMA from other wanting that fix. Or demandarin knows there is a new fix, but wants to generalize it so either way he wont be wrong. He states that from his source they are just doing routine inspections and seeing if everything ok before shipping it back out to the customers. And since either there is a low amount of replacement parts in production to be distribute to the service centers, they (service centers) are waiting for parts. ( I think they either have a lot of faulty primes and the parts in production arent enough, which would question the 1% failure rate. Or there is a new fixed part for production and thats what the service centers are waiting for)

Although demandrin states that its nothing new he adds this:

"seemed more like changing parts out or reinforcing connections. who knows. maybe add more connections. no one knows for sure."

Doesnt look like just inspection to me. Anything modified to the current board could be a fix, adding more connections or reinforcing could be considered new parts.

But of course no one knows for sure if they are out of the loop?;)

---------- Post added at 02:54 PM ---------- Previous post was at 02:52 PM ----------

^^^^ Id go with this one too
[Asus  Eee Pad Transformer Prime] clouds5:
I'm betting 10:1 there wont be a mass recall for the prime with exchanging hardware parts and everything... They will improve connections for people that send it in to RMA but i just dont see a mass recall to be honest. Asus, prove me wrong!

I'm looking forward to the next firmware update though. There is still much room for improvement on the software side imho.
[Asus  Eee Pad Transformer Prime] -lukin-:
Something had to be done to stop people from swapping C1s and C2s. I was about to RMA for my third TF201. Imagine how many other people were doing the same. It was good for consumers to do the swaps, but I can't imagine good for the company. I still may go ahead with another swap before new parts. An RMA ****storm is brewing for the end of March and i don't want to get stuck in it.
[Asus  Eee Pad Transformer Prime] NvnTF:
Current tf201 from amazon

I've been wanting to buy Tf201, but with all the issues i'm still holding it off. I did order 32g TF and the kb from amazon in late Dec though, but canceled the TF. The KB was already being shipped and couldn't be canceled, so now I have the keyboard only. Anyway, in the last several days, Amazon has been taking preorders. Anyone knows if these new orders will have the "fixes" mentioned in this thread or I have to wait until early April.

Thanks in advance.
[Asus  Eee Pad Transformer Prime] junrider:
I say dont RMA but use wait till the last day of your exchange so you can renew your window. Or just get a refund and wait till there are actual primes being produced with the new parts in them.
[Asus  Eee Pad Transformer Prime] demandarin:
demandarin demandarin demandarin....sheesh..lol. I only released that info trying to help people out. I don't care if I'm in the loop or not. it was so people wouldn't be in the dark so much since I heard something before it was talked about on this forum. the situation people hearing now still falls into what I said. so this quote is correct. I generalized it because that's how I perceived it. so ill just keep any extra details I know already and future info to myself. As stuff i said before turned out to be correct. so now people can find out stuff eventually through normal channels.

plus getting tired of hostility b.s. n reason I haven't responded to others that quoted me or whatever recently. pretty soon this will all blow over and Prime section can finally move on in a Positive direction of growth.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
You're totally correct. It would make no sense for them to broadcast a "fix" when many people might not know there's a problem. It'll get picked up by the online media anyway so a lot of people will find out that way rather than from Asus directly.

That's cool and I believe you mean that. But it's OK to say "I don't know" or "we'll have to see" every once in a while as opposed to speaking in absolute statements that are at best hearsay. Anything you may hear from Gary isn't any more or less accurate than from any other source at Asus. If anything I’d trust info provided from somewhere outside the marketing department. Marketers have different objectives than engineers.

You realize this will probably never happen, right? Assuming Asus stabilizes Wi-Fi and continues to produce the Prime, once the TF300 and Infinity come out there will be endless comparisons between them and arguments over "which one's better;" especially in the areas of wireless and GPS. At the end of the day they’re all just different interpretations of the same thing – Teg3/ICS powered 10.1” tablets.
[Asus  Eee Pad Transformer Prime] demandarin:
fair enough...point taken as it was never meant to come off like an absolute statement. so like you said basically, wording it properly is key.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
I need to take the advice I gave you. It's an area I could use some improvement in also. ;)
[Asus  Eee Pad Transformer Prime] GatorsUF:
If this fix exists, any chance I can get a fix on my Unlocked TP?
[Asus  Eee Pad Transformer Prime] demandarin:
appreciate that as it takes a big man to admit his faults, as I have them also. I'm up here just like everyone else trying to learn new things and find out the latest scoops. we all can learn something from each other one way or another.

---------- Post added at 04:57 PM ---------- Previous post was at 04:54 PM ----------

its worth a shot. even if unlocked i would try to get one. then if they act funny, just argue your viewpoint on why you feel they should honor the fix regardless of unlocked bootloader.
[Asus  Eee Pad Transformer Prime] edster00:
I returned my TP near the end of my window; just ordered another as I missed it so much. Hopefully the next one will be better and have fixes or I'll return it at the end of my window and try again...if at first you don't succeed...:)
[Asus  Eee Pad Transformer Prime] undercover:
.......you could try 6 times and still nit get anywhere. My 2c.

Demandarin, I really, really don't understand why you are so defensive over TFP.

It's simple, some have issues, some don't. What it looks like you are doing here is to talk people that have problems that these problems don't exist.

Just an advice. Get. A. Life.

Sent throught the wormhole from my CoinInserted Sensation OG.
[Asus  Eee Pad Transformer Prime] undercover:
My sincere apologies. Won't happen again, promise.

Sent throught the wormhole from my CoinInserted Sensation OG.
[Asus  Eee Pad Transformer Prime] acricketer:
The reply I have just received does not point to a fix at any time.

Dear Valued Customer,

Thank you for contacting ASUS Customer Service.

The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS. when receiving signals from satellites. Please note that this product is not a professional GPS device, and signal performance can be easily influenced by factors including, but not limited to: weather, buildings, and surrounding environments. Please understand there are limitations when using the GPS function. To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications.

If you continue to experience issues in the future, please do not hesitate to contact us.

Best Regards,

:mad::confused::o:(:eek:
[Asus  Eee Pad Transformer Prime] 131313:
Mainboard replacement

gheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

finaly got the guy of the swiss rep on the phone. They are waiting for a new mainboard til the 20th of March ( sent in for dead wifi and GPS)

But maybe I get a new one because the repair would take longer than 30 days (Asus limit he said).

So there you go with new spedulations guys!

But before give me a thank, this might cheer me up for not so missing my Prime
[Asus  Eee Pad Transformer Prime] yhzhrm:
New mainboard? Could this be the same mainboard going in the new Pad Infinity series and the Pad 300 series?

If that is the case then that might as well ship the revised Prime with the new Pad Infinity series back.
[Asus  Eee Pad Transformer Prime] demandarin:
the saga continues..lol. I wonder if this is a new main board for all devices as part of the fix or is this only for you in particular since your main board might be messed up in your particular device. either way it does lead to even more speculation and if true for an all devices fix, even longer wait period before the fix hits mainstream.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
OP and others spoke directly to an engineer. That message looks like boiler plate from C/S. C/S won’t be informed until something actually changes and that seems to be a few weeks away.

And unless they change the back cover design and potentially reposition the antennas to face the back and not the front, the "fix" won't help GPS. GPS signals are inherently weak which is why they were a casualty with the metal back cover.

The real issue is that Prime's keep coming off the line performing differently from each other. That's what's pissing people off and causing so many returns, exchanges, and RMA's. I'm guessing the fix is to simplify the antenna connection so all Prime's perform the same. If that's the case, today's best performing Prime should be the new "standard." I wouldn't at this point expect some type of miracle because RF won't travel through metal any better after the "fix."

---------- Post added at 09:50 AM ---------- Previous post was at 09:46 AM ----------

I'm guessing the latter. All the chips including the SoC are on the mainboard and it requires a ton of labor to replace because you're literally dismantling and rebuilding the entire device. If the "fix" requires the main board to be replaced that's one expensive and labor intensive project. That said, the pogo pins are part of the main board and if they are the root cause it's not impossible.
[Asus  Eee Pad Transformer Prime] demandarin:
if pogo pins are the root cause, it would just be simpler to bypass them and solder the connections instead. like with the OG transformer. but like you said also, with the backplate, you can only get so much of an improvement even with a soldered connection. any improvement is better than none though. can't see them spending all that money on new mainboards for all devices and the labor involved. it will be a new machine basically with all that involved. unless they plan on recycling the parts off old mainboards out of Primes sent in.

all this mysteriousness surrounding the fix is so unnecessary. we need some definitive answers and proof of any type of fix. period. even when a unit comes back, someone will have to volunteer to open it up to see what the changes actually were or we may never know.
[Asus  Eee Pad Transformer Prime] flub:
Come on Admit it

It's just like passing a car crash, you know you shouldn't but you can't help slowing down just for a quick peek, same here I keep coming back just to read the latest *****ing LOL

Now for my 2 cents

If failure rates are at 1% & that is considered a very acceptable figure as someone on here said less than 5% is considered normal. Why would Asus even be considering a hardware fix ?

I will believe it when I see it happening.

My Primes wi-fi is as good as any other equipment I got, GPS is about as much use as a chocolate fireguard ( has anyone been able to use gps consistantly to navigate ? my guess would be 99.999% failure & I am being generous with my figure) I have had no reboot issues or freezes.

I will test wi-fi/bluetooth streaming but I guess from the amount of people this fails on, mine will also.

What we really need is a set of standard tests set out in a thread so we can run said tests & report on thread (Just test results & no *****ing) then hopefully we could get a more accurate picture of how the prime performance varies between different units
[Asus  Eee Pad Transformer Prime] scook9:
Just my 2 cents here.....the antennas being "optimized to receive signal through the front of the prime" is a load of BS......as long as the fiberglass in the antenna PCB is not blocking the RF (And it is not) then signal from the back is just as useful as signal from the front. Even with an obviously directional antenna....whether pointing directly at your signal source or 180 degrees away (that is pointing directly opposite for the less sophisticated) you will read the same signal strength. It just has to do with the cross sectional area of the antenna and the angle relative to the radio waves of interest.

Now the point of that whole rant....a plastic window at the top on the back of the prime would definitely help in signal collection as you just increased the field of view for the antenna from 180 degrees to a full 360 degrees

And I would not get so caught up blaming the pogo pins.....the number of high frequency low voltage signals transmitted throughout a computer with a physical connection by only contact and not soldered is proof enough that a Pogo pin is more than adequate as long as the two electrical elements are touching directly