yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] shinzz:
Again, not true. You and I both know that I've been *****ing about GPS since launch (day ONE) and that's simply not what I was told. Better yet, the customer support didn't know much about GPS or how they function either.

Prior to launch, and during the initial launch.. Asus simply listed GPS (not aGPS) & the advertisement video that Asus created to build up the hype simply had & clearly showed Google Navigation without ANY help of WIFI or tethering from hotspot/smartphones.

It's true, Asus never advertised GPS as professional GPS device, but they clearly advertised Prime's GPS capability without the need for WIFI/aGPS.
[Asus  Eee Pad Transformer Prime] demandarin:
well it seems as if Asus played it safe from the beginning by not stating GPS performance either way. what I meant was Asus never directly said GPS could be used "Without" wifi as a standalone unit. I see your point though and the guy has legitimate reason to complain about it. especially if device was purchased after Asus formally announced they removed GPS spec in first week of January or so.
[Asus  Eee Pad Transformer Prime] shinzz:
Huh? How did Asus play it safe? The safe option is not listing GPS to begin with.... Some Android tablets do not list GPS in their specification.. even if it is included.
[Asus  Eee Pad Transformer Prime] cameronsutor:
You are correct about one thing: When people first started complaining to customer service about the non-functional GPS, they did, in fact, begin saying that WiFi had to be enabled. Now, I don't know what the intended functionality of the unit's GPS was, however, if they intended for the GPS to be assisted by WiFi, then they should have labeled it as "aGPS" and not "GPS"; using GPS implies that it has standalone GPS functionality. To summarize, regardless of what they meant, and because of their ambiguity, people are upset because they expected one thing and got another.

For me, personally, I was a little pissed off with this GPS discrepancy, but to tell you the truth, it doesn't really inhibit my day-to-day use of the product. Lastly, I don't think i would ever use this $650 tablet+keyboard combo to navigate in my car, because i'd be afraid that I would mess it up; i'll stick to my Garmin and iPhone 4 (using Mapquest) for navigating.
[Asus  Eee Pad Transformer Prime] demandarin:
true it would've been best for them not to list it at all. but since they did list it without further details of exactly how well it works, they could easily say a viewpoint to benefit what they are saying now. regardless this doesn't stop people from having a very valid argument against GPS. I think if you stress the issue enough to customer service or ask to speak to manager, they will eventually fold and offer you a refund or a new unit. which ever you choose. I'd say keep the fight going and don't let them discourage you or change your mind that you were mislead on the GPS feature. and that its an important enough feature for you to question whether you want to continue to keep device or not.
[Asus  Eee Pad Transformer Prime] RipplingHurst:
What I would have told them would be to say that since it said GPS in the box, I drove around with it, and it wouldn't work (wifi on). GPS (not aGPS) doesn't rely on wifi network available, so even with ASUS recommended settings (wifi on), it wouldn't work in a moving car, or out in the woods.
[Asus  Eee Pad Transformer Prime] rdalev:
That may be case with some owners, but all I'm asking for is what he was qouted as saying : "If Prime owners are unhappy with the GPS functionality, they can receive a full refund!" And that's all I've requested from Gary in the PM's I've sent !

I rest my case !

---------- Post added at 07:02 AM ---------- Previous post was at 06:40 AM ----------

Make up your mind ! First you say Asus made it clear from day one, then you say it was after people started to complain !

When the Prime was first announced and for sale it said "GPS" on the spec sheet.

That alone advertises the Prime should be able to be used as a stand alone GPS unit..........period !
[Asus  Eee Pad Transformer Prime] demandarin:
people complained about it from day one..lol. take a chill pill. why don't you just bypass pm Gary for refund and call the customer service people and speak to a supervisor or manager stating the way you feel? faster results will come that way vs. waiting for a pm to be return. quote a few people already got a refund that way.

as to GPS on spec sheet yes it was. but that doesn't imply its a standalone unit or how well it works or whatever. same as if they just listed wifi on the box b/g/n. although it says N, it doesn't mean or its implied it supports the 5Ghz band. it only supports the 2.5Ghz N. unfortunately them not listing specifics of how Gps works on prime gives them leeway to swing the specifics their way. which leads back to previous paragraph. kick up the refund request a notch n get on the phone n speak to someone. I wouldn't of wasted time constantly pm Gary n just waiting. get on the phone like others have and demand a refund or RMA. don't be complacent with waiting on forum for a refund. if its a refund you want, call the people to get it. Period.
[Asus  Eee Pad Transformer Prime] shinzz:
GPS or aGPS ... I don't think it matters with Prime. Neither works to the way they initially advertised (navigation found in their Prime advertisement video)....
[Asus  Eee Pad Transformer Prime] babblin5:
If you knew anything about contract law, then you'd know that Asus violated the implied warranty of merchantability by promising features that did not work as expected by the reasonable consumer. In other words, if someone listed brakes as a feature of a car, you would expect those brakes to function as brakes are intended to function, and not just something that sorta works, or kinda works like brakes without actually stopping the car.

It doesn't matter what Asus thinks they might have promised, or intended to promise. The measure is by what a reasonable consumer would expect from a GPS feature, period. Asus is definitely on the hook here for not only the GPS, but the wifi, bluetooth, etc.
[Asus  Eee Pad Transformer Prime] 3rdamention:
EXACTLY my GPS is pathetic with Wifi on or off. They will claim it is aGPS but that doesnt work either. I can stand in my yard, with WIFI connected on a clear day and still cannot get a lock. Thats when aGPS is supposed to work but doesnt.
[Asus  Eee Pad Transformer Prime] shimajodai:
So, do we have anyone who has successfully received a FULL refund from Asus yet?
[Asus  Eee Pad Transformer Prime] junrider:
So my question is: how come we have prime users picking up satellites with wifi off? Some mediocre, some great, some non existent, some takes a squeeze of the prime to get a lock, some placing (paper clip, wire, and cellphone) on top of the gorilla glass right where the gps antenna is located, and even some extending the antenna.

Come on Demandarin even the GPS, you are taking their side by being adverstised as general. You need to stop hanging around Gary and cut the strings.
[Asus  Eee Pad Transformer Prime] demandarin:
OK...my point was show me somewhere in writing where they officially stated GPS is to function as a standalone unit or to be used as a perfect device for navigation purposes. an advertisement video doesn't cut it.

plus I'm not taking their side. just stating how I see it. to me, they should've never included GPS on the specs to avoid all of this. just like they have done with all their new devices on the official Asus website. its no coincidence or mystery as why they left GPS spec off on the new spec sheets on their new devices on official website. if people purchased a prime before they officially announced removing GPS spec from prime first week of Jan. then they have a valid claim to argue about GPS. any others after that will find it very difficult since it was after Asus announcement. no matter if Gps still on box or not. they already officially announced the spec removed. which they state they can change specs at anytime on their website. GPS is not crucial to proper function of tablet. tablet still works fine without GPS. so its not like they can just remove wifi or something similar. as wifi is crucial and necessary for tablet to gain internet connection.

I'm all for the people who purchased early primes to get a refund. as it was before officially announcing the removal of that spec.
[Asus  Eee Pad Transformer Prime] newellj79:
I have no intention of posting anything further than this. But you are ridiculous. Are any devices advertised as "a perfect device for navigational purposes"? The thing was initially advertised as having working gps, not working for everything except navigation, working. As in, everything that you can do with gps, no disclaimer in parenthesis. It's a waste of time to debate this with you, and I would urge the huge number of people calling you out on multiple fronts to stop wasting there time. Your 3000+ posts is a horrible indicator that maybe you should use some of yours to simply read. I hate that I was even prompted to post, I'm just getting tired of reading yours. Good day.
[Asus  Eee Pad Transformer Prime] demandarin:
well as you stated Restraint is a quality you don't possess or own very well. do like I do. if you tired of someones statements just ignore them. I urge people to do that for me if they feel that strongly as I don't hesitate ignore others. maybe your count other than posts is a good indicator as you not having much meaningful or helpful to say. I'm not up here to gossip. its to help others out one way or another. take note. end of story. Good day to u 2 ;)
[Asus  Eee Pad Transformer Prime] shinzz:
They certainly didn't do what you are stating either in "WRITING". If anything, they certainly acted & approached it as if it can "adequately" perform the task. Not as "professional" device.. but "adequate". And as far as we KNOW... that's not the case with Transformer Prime at all when it comes to GPS (or even aGPS).

You also have to blame Asus for "GPS still on the box or not". Simply put.. Asus themselves hold the power to change & they didn't do a good job. They are creating their own problem.

And lastly, I seriously do not know any "laws" based on specifications being changed or removed at anytime.. but morally & ethically, I can definitely find flaws in it. Also, does that mean it's okay for Asus to change Transformer Prime's storage space from 32 to 16 at anytime.. and only offer 16gig when they launched & advertised as 32gig (oh, and continue to receive full price as if they are selling 32 gig)? Change of storage space does not hinder Prime to function properly...
[Asus  Eee Pad Transformer Prime] demandarin:
good point. as I said before they can swing it any way they see fit if there's no one to challenge it. challenge it meaning shelling out the cash to take them to court over it. that so called class action lawsuit hasn't even been officially filed yet. a good chance it might never get filed.

regardless Asus approached the spec and removal of it slick as a mofo. I'm sure they didn't do this out the blue. they probably consulted their legal team to see if it would be possible without having to worry about being at fault or thrown back in their face. there are lots of things in the world that's not fair or whatever but still legal. this, unfortunately, might be one of them.

until people start actually calling customer service and demanding a refund and requesting to speak to higher up personnel, talking about it on a forum won't get people a refund. there has been enough talk about it already, those who feel mislead or whatever needs to start taking more action and kick it up a notch.
[Asus  Eee Pad Transformer Prime] shinzz:
Haha, sadly... I and many others (who actually bought PRIME for GPS) *****ed to their customer service since launch..

However, it wasn't until we caused a ruckus in this forum (oh, the countless battle against you about GPS at launch...) that Asus made their statement and are acting to the way they are now. So yea, you won't like it but voicing displeasure in this forum certainly HELPED.
[Asus  Eee Pad Transformer Prime] rdalev:
Ditto !!!
[Asus  Eee Pad Transformer Prime] junrider:
+1

There would be no positive forward movement, if there wasnt any negative movement to voice and push the problems with the prime.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
I'm not picking a fight but they intended for GPS to work w/o Wi-Fi. The "Wi-Fi must be connected" blurb was introduced in C/S after the GPS issue was publicized but before their official announcment.

Here's a screen cap from their promotional video. Unless the happy Norwegian chick in the video's tethered, she's using GPS with Google Maps to figure out where she is.

http://www.youtube.com/watch?v=7eCuD7GoxGk&list=PLECBC104F222F28B9&index=2&feature=plpp_video

They even developed a FAQ video for the TF101 dedicated to GPS and the compass.

So, while it may not have been explicitly "declared", I'd guess their design goal wasn't to make their new flagship perform more poorly than the device that preceded it. That and why go through the expense of a chip and antenna when they could have just offered geo-location if Wi-Fi was a dependency? And their official statement wasn’t “sorry for the confusion,” it said the aluminum back cover was responsible for poor GPS performance and they were removing the spec because of it.
[Asus  Eee Pad Transformer Prime] mbo1951:
BS. ASUS absolutely advertised this as having GPS capabilities. It is that simple. There were no conditions about GPS use whatsoever. I am puzzled by your unwillingness to accept this as fact. One of the reasons I opted for this over the iPad 2 was precisely because it supposedly had GPS. Nothing you say can change what ASUS said. There were no implied statements to the contrary. PERIOD.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
From the wayback machine, the official statement issued January 3. No mention of the need for Wi-Fi, just that the metallic unibody design "may impact performance when receiving signals from satellites." And by saying there are "limitations when using the GPS function" sort of implies that there's still a GPS function and situations without limitations as well. And don't forget, the definition of "GPS" includes a chip and antenna with Wi-Fi intended only to speed first lock (A-GPS). Triangulation solely via Wi-Fi is "geo-location." Actually, based on where we are today, they could have been clearer and just come right out and said "no GPS." And for people who keep saying "shut up, the Prime doesn't have GPS anymore," that's not really what Asus' statement says. I swear the Prime's like a Lifetime made-for-TV movie. ;)

"The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites. Please note that this product is not a professional GPS device, and signal performance can be easily influenced by factors including, but not limited to: weather, buildings, and surrounding environments. Please understand there are limitations when using the GPS function. To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications. We apologize for any inconvenience this has caused."

http://www.facebook.com/ASUS/posts/300815559961849
[Asus  Eee Pad Transformer Prime] rdalev:
"The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites. Please note that this product is not a professional GPS device, and signal performance can be easily influenced by factors including, but not limited to: weather, buildings, and surrounding environments. Please understand there are limitations when using the GPS function. To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications. We apologize for any inconvenience this has caused."

This statement was made after some of us purchased the Prime and let their "14 day" return window expire !

Nevertheless............this should have been public knowledge the day Asus put the Prime up for sale !
[Asus  Eee Pad Transformer Prime] shinzz:
So, has anyone actually received their "refund" check yet? Not a confirmation/affirmation of "refund" but actually receiving the check. How long did this process take & the steps/procedure/*****ing that it took for you to receive full refund? I'm sure these are all information that people are actually looking forward to as well...
[Asus  Eee Pad Transformer Prime] skygunner27:
demandarin, this thread is a collaborative effort by end users with defective Primes to discuss obtaining a full refund from Asus based off of Gary's statements.

It is not meant to glorify Asus. Please stop derailing this thread.

99.999999999% of your posts belong here http://xdaforums.com/showthread.php?t=1409910
[Asus  Eee Pad Transformer Prime] RipplingHurst:
Got my refund check, finally!
[Asus  Eee Pad Transformer Prime] shinzz:
How long did it take??
[Asus  Eee Pad Transformer Prime] denpad2010:
You should buy from amazon 30 days return policy no question asked no BS I just got mine 499 no taxes no shipping cost happy :-)
[Asus  Eee Pad Transformer Prime] RipplingHurst:
I got my email with RMA number and fedex label on Feb 27th and I've sent the tablet and dock the next day. About. 26 days.
[Asus  Eee Pad Transformer Prime] RipplingHurst:
How is that helpful? I bought the Prime before Christmas, Amazon didn't have Primes readily available way into Feb, iirc.
[Asus  Eee Pad Transformer Prime] Roland4:
received refund

Just to let people know if you are interested. I was offered a refund for the Prime and docking station because of the GPS issues about a week and a half ago when I complained about the GPS and Wifi issues. I followed their instructions and sent back both items. Eight days later I had a full refund check. They paid for both items including tax as well as the returned shipping costs. I believe the ASUS folks were very responsive and it was a positive experience. I am looking forward to taking a good look at the TF700 when it becomes available.
[Asus  Eee Pad Transformer Prime] hellskitchen76:
Can you please provide us with the method of contact that you went with for those trying to do the same? either a phone number or email? thanks!
[Asus  Eee Pad Transformer Prime] Rebelwithoutacause:
I second that request.

I'll be contacting ASUS on Monday and requesting a refund since I have had nothing but issues with my Prime.

I thought that I could deal with poor Wi-Fi, poor GPS, constant random reboots, not being able to turn my Prime on unless if connected to the charger etc., etc. The screen coming loose on the left side of the tablet is the final straw and I just no longer see any point in continuing to tolerate a poorly designed tablet.
[Asus  Eee Pad Transformer Prime] fsured:
I sent an email to asus, may have been tablet@asus.com, explaining that i wanted to let the company know i was still experiencing the issues with wifi/bt, browser issues, and gps problems. I had called back in Feb when i bought the tablet and explained the issues. I said i was not going to rma it and start that cycle when there was no fix yet. The tech on the phone agreed with that and supposedly wrote in my ticket i was going to hold on to it until a more solid fix is found.

Tried calling a few times to let them know i was still having problems and gave up waiting on the phone. I saw in Garys post to email the company with the info. That night i got an email saying a refund was being offered to me and send in scanned images of my receipt so the rma can be processed. I responded that i liked the tablet and don't want a refund yet. I was willing to wait a bit longer for a fix. It was responded with info about the dongle to be released soon. That made me think the offer wasn't going to last, for a refund, since they were offering the dongle That was responded with they are not stop the refund offer. I sent a follow up email asking if I could exchange my tablet for one in the new batches since people are responding with less issues in them.

They said they do not do exchanges and I would need to go to the place of purchase for that.

I waited until last Monday before sending in images of my receipt. I got vexed with the reboots, browser, bt issue on streaming and decided it was time for refund. These issues are what bothers me from the tablet. I have not got a response since emailing the information that was asked for. They were quick in responding to my previous emails but not the one asking to process the refund request. There is interest to see what this new firmware is supposed to fix but doubt it will be a holy grail to keep me owning this tablet. It could also be another 2+ weeks before nits released.

That has been my experience so far with the process of refund. Try emailing asus if you don't want to wait on the phone for a long time. May take longer but you would also have a digital record of what responses you get. I also emailed Gary and kept him informed of my experiences. Been no reply but that does not mean he didn't play a behind the scenes push with the responses.
[Asus  Eee Pad Transformer Prime] B-Mod:
When one of my primes screens cracked while in the dock, I started an RMA for it, and I was to pay shipping for shipping it to them. I thought about it, and decided I did not trust the glass on my other prime if the first prime cracked the other might follow. So I emailed Gary and he put me in touch with the right people. Asus bought back my two primes and two docks. It took about two months of emails and such, but it is over, asus has their product back, and I have my cash back. Hope this helps someone. The RMA process with asus sucks at best. The RMA # they gave me never worked to check status, and emails went on answered for weeks. Like I said, I am just glad it is over.......
[HTC EVO 3D] Simpfan:
Info:

Superuser Application Status:

Superuser application - version 3.0-beta2 - is installed!

System File Properties for Root Access:

Alternative Location

Check Command: ls -l /sbin/su:

Result: /sbin/su: Permission denied

Analysis: File system permissions restricted and denied access.

Standard Location

Check Command: ls -l /system/bin/su:

Result: /system/bin/su: No such file or directory

Analysis: File /system/bin/su does not exist.

Standard Location

Check Command: ls -l /system/xbin/su:

Result: /system/xbin/su: No such file or directory

Analysis: File /system/xbin/su does not exist.

Alternative Location

Check Command: ls -l /system/xbin/sudo:

Result: /system/xbin/sudo: No such file or directory

Analysis: File /system/xbin/sudo does not exist.

Root User ID and Group ID Status:

SU binary not found or not operating properly

System Environment PATH: /sbin /vendor/bin /system/sbin /system/bin /system/xbin

ADB Shell Default User:

ADB shell setting for standard access, stored in default.prop, is configured as: shell (non root) user - ro.secure=1

Results provided on your HTC EVO 3D X515m device by Root Checker Pro version 1.2.1 from joeykrim in the Android Market - http://goo.gl/NcnHn

Have hboot 1.49.0018.

Tried everything of root tools here, but no results. None of the temp. Root appz either
[HTC EVO 3D] Simpfan:
Please help.
[HTC EVO 3D] megabiteg:
Easy way:

http://xdaforums.com/showthread.php?t=1443592