[Samsung Epic 4G Touch] Kebetz:
Have you ruled out corrosion?

Thought you may all like to know what the tech said after ripping open my baby this afternoon..

Blame ICS? noooo

Blame touch? Nooooooo

Blame me? Well, they sure tried to but not for anything that I have done. Apparently the reason for the solution being evasive is because we have been looking in the wrong place. The damage IS (in my case) physical damage. A Tiny, almost invisible amount of "liquid related corrosion." They practically accused me of using it as a bar of soap... only,,.... I have never even dropped it let alone let it get wet. My first born won't be half as babied as this friggin phone has. The tech said that he wouldn't have seen it without a magnifying glass (wouldn't have thought they'd have one) and that it is irreparable. They then tried to sell me a new at full price... ha. Thank you, one call to customer care (from the woman's Gravity... I hate that thing) and presto. New phone soon. I made such a good argument that they are letting me keep the busted one (pending management approval.)

They told me that I wouldn't have had to drop it in water but rather having it in my pants pocket during a shower or up to ear in the rain could've been enough moisture to do damage.

If my phone has corrosion it was not from water presence. The battery... MAYBE. I could give them that one if they pitched it. This ma has gotten HOT from time to time.

I'm taking a stab in the dark but I'd bet dollars to doughnuts that there is corrosion is on all other effected devices (thus explaining the inconsistencies in recoveries, ROMS, devices themselves..) and above that I would point out that this problem may manifest more for us flashoholics for obvious... AND we wouldn't ever hear about any people who had this problem who aren't one of us... they just took their phone into the store and replaced it.

I know it isn't bullet proof but seriously.... he showed me the corrosion and I know it has never gotten wet. The physical problem would explain why no amount of software reconstructing will help.. any method.

Feel free to tell me why and how I'm wrong because I'd rather not have them be right. If I talk this manager into letting me keep the old one I will mail it to someone for further testing if they would be willing. I would pay for the shipping. I know it to be dead and beyond repair but perhaps we can figure out the cause and nip it in the bud for users of the future.

---------- Post added at 09:59 PM ---------- Previous post was at 09:27 PM ----------

Though you may all like to know what the tech said after ripping open my baby this afternoon..

Blame ICS? noooo

Blame touch? Nooooooo

Blame me? Well, they sure tried to but not for anything that I have done. Apparently the reason for the solution being evasive is because we have been looking in the wrong place. The damage IS (in my case) physical damage. A Tiny, almost invisible amount of "liquid related corrosion." They practically accused me of using it as a bar of soap... only,,.... I have never even dropped it let alone let it get wet. My first born won't be half as babied as this friggin phone has. The tech said that he wouldn't have seen it without a magnifying glass (wouldn't have thought they'd have one) and that it is irreparable. They then tried to sell me a new at full price... ha. Thank you, one call to customer care (from the woman's Gravity... I hate that thing) and presto. New phone soon. I made such a good argument that they are letting me keep the busted one (pending management approval.)

They told me that I wouldn't have had to drop it in water but rather having it in my pants pocket during a shower or up to ear in the rain could've been enough moisture to do damage.

If my phone has corrosion it was not from water presence. The battery... MAYBE. I could give them that one if they pitched it. This ma has gotten HOT from time to time.

I'm taking a stab in the dark but I'd bet dollars to doughnuts that there is corrosion is on all other effected devices (thus explaining the inconsistencies in recoveries, ROMS, devices themselves..) and above that I would point out that this problem may manifest more for us flashoholics for obvious... AND we wouldn't ever hear about any people who had this problem who aren't one of us... they just took their phone into the store and replaced it.

I know it isn't bullet proof but seriously.... he showed me the corrosion and I know it have never gotten wet. The physical problem would explain why no amount of software reconstructing will help.. any method.

Feel free to tell me why and how I'm wrong because I'd rather not have them be right. If I talk this manager into letting me keep the old one I will mail it to someone for further testing if they would be willing. I would pay for the shipping. I know it to be dead and beyond repair but perhaps we can figure out the cause and nip it in the bud for users of the future.