yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] jordanmw:
Guess I can't expecct to be included

I was really hoping to get in on the beta group also but must have missed the boat on that one... will have to tell the wife that her valentines day present is still just a shiny paperweight. Really stinks being a long time loyal asus customer and can't get an emergency beta to resolve an issue that makes their product unusable. Unless it is bricking primes left and right, he should just release it-- at least there is another shot to get more of the customers happy. It also lets the customers feel like they are doing something to help the situation. Maybe they need to just release the HC version that was stable on it and provide a downgrade process for those who are sick of it crashing. Then, when they get it stable, let everyone know and provide a rock solid stable release.

C10KAS11XXXX
[Asus  Eee Pad Transformer Prime] xdadevmt:
I'm in the same position

I'm in the exact same position and would love the opportunity be in the beta group as i really don't want to return my 64gb and wait for the 300 or 700 series.

Mike

---------- Post added at 04:42 PM ---------- Previous post was at 04:25 PM ----------

I will continue to use google and search the forums but can someone point me to a link explaining how to downgrade from .14 to .13 or .11?

Also, was there a .12?

Thanks
[Asus  Eee Pad Transformer Prime] PolishPoet:
look in Prime Development. It near the top and is called something like "How to install Honeycomb or any other version"

Proud Owner of a Transformer Prime on Tapatalk
[Asus  Eee Pad Transformer Prime] Gary Key:
I will expand the control group tonight. So far, 60% of those I asked to participate have not replied to my inquiries or acknowledged the original PM. A little better than the normal 70% who do not respond so I will take that as a positive. ;)

For those who tried and replied, my thanks and based on results so far the users

actually

experiencing this problem should thank them also as it appears we can release this patch shortly.
[Asus  Eee Pad Transformer Prime] ryo77:
S/N: BCOKAS17xxxx

French TPrime

I've got problems of reboot who cause my tab was usefull in .11 fw

Now, with the .14 fw, i can use my tf201 max of 15mins before it's reboot.... it's better, but it's not solved!!!

let me know if i can help with some logs or something else!!!
[Asus  Eee Pad Transformer Prime] anthonyalberto:
That's great news ... hopefully I'll get into group number 2 :D
[Asus  Eee Pad Transformer Prime] ohwell:
If you want someone who has had no reboots or freezes I'll be glad to try the beta.
[Asus  Eee Pad Transformer Prime] eduardmc:
This is actually a good idea. A stable unit with .14 and see if .15 beta doesn't break anything.
[Asus  Eee Pad Transformer Prime] skier6666:
after my upgrade from .13 to .14 I've been experiencing lot of screen flickering and apps disappear then reappear. My browsers are experiencing more lag time and couple of browers have crashed.

BCOKAS1*****

Thanks Gary.

edit:

when I swipe pages the my apps disappear and reappear covers a triangle area starting in lower left corner that covers after half the screen. This has become very annoying since going to .14. Has anyone else experienced this? Very strange.

Thanks.
[Asus  Eee Pad Transformer Prime] cksuen:
Hi Gary, please include me if possible as without any fix my tablet is currently pretty useless as it crashes every 5-10 minutes! Thanks!
[Asus  Eee Pad Transformer Prime] Gremlin001:
Being one of those that are "actually having" this problem and having a system that has neither been rooted nor had other versions installed other than the OTA updates I'd be more than happy to volunteer for the 2nd group. :o

A hearty thank you to those that are currently testing the beta patch as well. The news coming from them does look good.
[Asus  Eee Pad Transformer Prime] hellalucard:
Just want to update on my serial number C10KAS10XXXX
[Asus  Eee Pad Transformer Prime] Go_Pirates:
Glad to see this thread, since a coworker of mine had pointed me to this site.

Received my TF201 64gb, nearly a month ago. Serial C10KAS#@##

Pretty sure it came preloaded with ICS, took an update the first day or two of ownership and had issues connecting via Wifi. Did a System Reboot and everything seemed to be working fine.

Feel certain that I had taken on the .13 release without any real issues, so I took the update to .14 without a lot of concern. Ouch I was wrong.

Since that .14 release on late 2/19, I have been experiencing consistent reboots. Tried removing apps like, dolphin, currents, etc... based on other posts on the forum. Did the pin hole reset options and the power/volume cold boot, both attempts did not help matters. Performed a system reset and I still am getting reboots about every 5 mins.

If I can be of help in a 2nd round of beta testing of a .15 release count me in.

Had everything configured just about right and whammo after that last release.

Thanks
[Asus  Eee Pad Transformer Prime] jdbaker82:
Guys if you want to get things straightened out or need help communicate with Gary he is truly a blessing to be on these forums. I sure hope they are paying you well Gary! you deserve it
[Asus  Eee Pad Transformer Prime] big_mac_69:
Add me to the list. Random reboots with every release so far.

SN BCOKAS0xxxxxx
[Asus  Eee Pad Transformer Prime] mattck:
I've been messing around all night with this new firmware/patch and have yet to reboot. I've been watching 'my name is earl', 3 episodes so far, no reboot. (It's a good show) : )

This little machine is so great - it's worth all of the troubles we've been having. The customer service has been amazing - how great is it to have someone from the company directly helping with these issues.
[Asus  Eee Pad Transformer Prime] gaushell:
bcokas04 freezing often.
[Asus  Eee Pad Transformer Prime] djk729:
Gary: I would love to participate in your .15 firmware trial, if it's still viable.

My serial # is BCOKAS0XXXXX.

Here's my story: upgraded to .11 through all the normal means. Picked up a copy of the .11.1, and then needed to manually get .13 on there. No reboots or freezes at any point through that. OTA came along with .14 and bam, freezes then reboots. Sometimes every 2 minutes, sometimes 20 minutes.

I called tech support, we did the pinhole reset. I also did a total battery drain. That was a total waste of time.

I've now downgraded back to .13, but the Prime picked up the OTA again. I figured I could just ignore it, but it looks like it may ask me every day (max time to postpone) to reload. It also looks like I may only be able to do that 3 times?? Anyone have any advice on how to avoid taking the OTA?

In any case, I hope a .15 beta or full release will fix all these reboot problems. Not sure what happened with your QA there guys...
[Asus  Eee Pad Transformer Prime] JMQUINT00:
I don't have any messages, but I'd like to be part of the test. I use my tf for school and with this reboots I can't take notes efficiently.
[Asus  Eee Pad Transformer Prime] ryan562:
Add me to the list for beta trial. My Asus prime always reboots when watching a lot of youtube and some times completely at random times. Serial number BC0KAS006XXX
[Asus  Eee Pad Transformer Prime] seaham358:
I was one of the lucky ones and got a copy of .15 beta firmware. I had the freeze/reboot issues after the .14 update and at one point the prime was almost unusable. I loaded .15 on tonight and it is running strong so far. I did a factory reset yesterday, and my apps are light right now. I will be adding my apps back over the next couple of days so I'll have a better idea how the update works. About 80 min run time so far and its smooth. Stock browser is fast and scrolling between screens is fast. I'm praying this is a good fix for us. Thanks again to Gary for all his hard work on again getting us a fix.
[Asus  Eee Pad Transformer Prime] xdadevmt:
Me too

Serial #: c10kas
[Asus  Eee Pad Transformer Prime] Gary Key:
I expanded the group tonight. If all is well in the morning then I will start increasing the size of each group tomorrow. It appears based on today's results that I will give HQ the go ahead to release this patch to qualification testing so we can get it in the release cycle for next week.
[Asus  Eee Pad Transformer Prime] manley1534:
Bummer...didn't make it into this morning's or this evening's group. Hoping I get into tomorrow's group. I would sure like to have my Prime up and running again.
[Asus  Eee Pad Transformer Prime] cksuen:
Me neither. Desperately need it too as the tablet is mostly a brick otherwise :-(
[Asus  Eee Pad Transformer Prime] allan1313:
Gary I would like to be added to the .15 beta if possible too. I am getting occasional reboots on .14.

SN BCOKAS0xxxxxx
[Asus  Eee Pad Transformer Prime] cyanide01:
What if we arent experiencing reboots but somewhat freeze when you trying to multitask? Ex. Open app and switching to the browser without exiting the app properly.... Should we still update when Asus releases the patch next week???
[Asus  Eee Pad Transformer Prime] manso1102:
Damn it I was fine on .13 now. 14 has me again rebooting left and right. Please add me to this. 15 beta going around. Serial bcokas10
[Asus  Eee Pad Transformer Prime] cenonmin:
Update to .14 here from Australia and also getting random reboots

SN: BCOKAS149495 12

Was on .12 and that was pretty stable now regretting the update :(

ASUS Please release a fix soon!

BTW, my friend also has one bought from a different store and is 64GB (mine is 32GB) and both ours are rebooting randomly.

If Gary wants an Aussie tester, count me in
[Asus  Eee Pad Transformer Prime] green750one:
If Gary wants a beta tester who has NOT had any freeze/reboot issues, i'm happy to oblige. S/N is BCOKAS15XXXX. Currently on .14 release
[Asus  Eee Pad Transformer Prime] ryan562:
While I'm not gonna urge u guys to root and void warranty by flashing a custom rom I have to say that all my issues with browser lockups, YouTube crashing and random reboots from ota .14 seem to be gone now after flashing virtuoso prime rom. Literally a night and day difference.

Sent from my Transformer Prime TF201
[Asus  Eee Pad Transformer Prime] bimbobo:
Is this 15 only for testing freezing/reboot?

I am on WW14 and never had these issues in any fw version.

But I do have issue with WiFi/BT.. Is this helping on that a bit?
[Asus  Eee Pad Transformer Prime] look4me_pl:
Gary I would like to be added to the .15 beta if possible too.

8.8.3.33 -> works fine

.11 -> crash/reboots after 5-15s. (even when booting the system)

.14 -> crash/reboots after 5-15s. (even when booting the system)

SN C20KASxxxxxx
[Asus  Eee Pad Transformer Prime] TheMan876:
Hey Gary,

my Prime was working fine until I applied this latest update, .14 I guess.

After the firmware finished flashing it went into a bootloop and never stopped.

BCOKAS10****
[Asus  Eee Pad Transformer Prime] maxfac1234:
Similar issue here.

BCOKAS.

WW_epad

.11 -> No crashes/ No random reboots.

.14 -> (although not as bad as some of the guys in here) - Twice random reboots - after roughly 6hours of use.
[Asus  Eee Pad Transformer Prime] genjiff:
I had issues with TFP after updating to .14, it would freeze then reboot randomly with normal use. I downgraded to .11 and have not gotten any freezes or reboots.

SN#: BCOKAS05XXXX
[Asus  Eee Pad Transformer Prime] swngdncr:
This finally happened to me for the first time. I was typing a message in a another totally unrelated forum and all of a sudden there were these lines across the screen and the prime re-booted on its own . Very surprised that many days after the. 14 update and no problems that this would crop up suddenly. It is a bcokas unit . I have had no previous problems with freezing or re-booting. My unit is stock , not rooted. Since it has only happened once I think I would wait for the non-Beta .15...but we'll have to see if it happens again.
[Asus  Eee Pad Transformer Prime] bimbobo:
I have had 14 since yesterday, no reboots, freezing.

Is there a scenario for these freezing, reboots repro?

What are these 14 and 15 fw adressing.. ? there is no change log for them.

Gary I PMed you about testing. :-)
[Asus  Eee Pad Transformer Prime] andersonphotographics:
I have WW BCOKAS0... with .14 update 2 days ago. Only issues I' m having is bt/ wifi weakness and poor GPS (superb device otherwise). What I would like to know is what effect will .15 have on my prime, and could these updates not be released via website only i.e. not OTA. This would allow owners to make an educated choice on when or if to update without all the OTA reminders.

Thanks for your efforts Gary.
[Asus  Eee Pad Transformer Prime] Yod-b:
Don't know if it's late or not, but I also have problems with ww .14

I have lockups, screen flickering and also my desktop (icons, widgets, app drawer) disappears sometimes. I have to restart desktop app. Hope it will be fixed.

No problem with battery and wifi signal though.
[Asus  Eee Pad Transformer Prime] RichieG1:
I tried to type this on my prime but it crashed 4 times in less than 10 minutes so had to revert to my pc. I am really fed up with this. I have owned tablets before but never experienced such a problem that renders your tablet useless. I am number 82 on the list with no PM from Gary. Asus customer services have said that I need to RMA to device. Should I really need to do this? The alternative seems to have to wait for a week for a fix. This is really poor from Asus turning my great device into a useless device with one software update! I hope you can PM me Gary as I am really fed up and disappointed with Asus.
[Asus  Eee Pad Transformer Prime] NatchoTequila:
Same...

I have had the same standard issues. Had no problems on .13. BCOKAS15xxxx serial number. Usen me if you need.
[Asus  Eee Pad Transformer Prime] eduardmc:
i was in the same situation and after testing beta .15 it has fix all my issues with freeze-reboot, greater wifi speed, .15 is SUPER fast and responsive. Please just wait until the official release cause it'll be worth the wait.
[Asus  Eee Pad Transformer Prime] cenonmin:
I just hope they release it quickly in Australia as well coz I am fed up with all this random reboots and weak wifi as well.
[Asus  Eee Pad Transformer Prime] sontin:
So, now we talking about .15 and german users didn't get anything higher than .11 until now? :rolleyes:
[Asus  Eee Pad Transformer Prime] whalemonster:
Dear Gary,

My Prime is running like a dream on .14 - 48 hours of uptime after the OTA despite heavy stressing and lots of different tasks. Rock solid. It would still be going now except that I turned it off overnight last night.

I would like Asus to remove the 'time limited' nature of the OTA updates, i.e. you don't only have three chances to decline an OTA before it is installed automatically. This will give your users the control they deserve, and allow those of us with functioning Primes to decide when to update - not be mandatorily forced into it.

This seems to me the best alternative to allowing us to downgrade. At the very least, remove this ridiculous 'three declines before mandatory update' rule from the Prime's update process. Give us the control we deserve - let us update if and when we choose to do so.

Thank you.
[Asus  Eee Pad Transformer Prime] bimbobo:
Well I rooted mine just to install WW 14 and the OTA deleted the root again. So you can try to do that, cause there is a thread in the forum about how to do it (piece of cake) :)

@cenonmin... Did you test the WiFi/BT issue many of us have reported?

If not could you please, if possible, do that.

That's the only thing I have, as a major issue.

Weaker WiFi than other devices too, but I can live with it, no disconnections.

GPS dead? that too, not interested in GPS that much.

Please try the BT test and see if you can stream from YouTube without issues.

Other on .15, please report that too.. THANKS.. :p
[Asus  Eee Pad Transformer Prime] Perlle:
I would like to be added to the beta if is it possible...

My TF201 worked fine before 9.4.2.11

SN : BCOKASxxxxxx

Thanks
[Asus  Eee Pad Transformer Prime] evilNathan:
I also want to join .15 if possible

My TFP is 9.4.2.14

SN：C1OKASxxxxx

Thanks a lot
[Asus  Eee Pad Transformer Prime] lionelfryd:
Hi guys,

Got freeze and reboot after upgrade to 9.4.2.14 (no problem before).

Asus support told me to resend back my tablet.....

I ll be happy if any of you could help. Thx.
[Asus  Eee Pad Transformer Prime] Linou60:
Hi,

the update is not automaticaly installed after the 3 chances, the counter is totaly useless.

My Prime ask me to upgrade for 4 days, the report button is grey (i cant click on it), but i just have to use Home button to disable the alert.
[Asus  Eee Pad Transformer Prime] jangutter:
Also experiencing random reboots

Just in case you need someone else to test as well, my serial is:

C1OKAS******

I'm in South Africa, and I got the tablet as soon as it was out. The .14 firmware definitely causes random reboots for me, before the update, it was actually awesomely stable. If the update's coming next week, I'd actually be very impressed!

Congratulations on the awesome support thus far, I'm really impressed with the speed in porting ICS to the Transformer Prime. I've only got a very short wishlist (power usage information and support for 3G dongles!), but that would just be cherries on the awesomecake.
[Asus  Eee Pad Transformer Prime] RichieG1:
You say you will be impressed if the update comes next week! Would you be happy if it was your work laptop or your work blackberry that was basically unusable due to a software update and you relied on it? Having to wait a week with your device not working is not acceptable is this day and age when it has been caused by their update which should have been tested.
[Asus  Eee Pad Transformer Prime] mkten:
My name is already on the list, but I'd like to add my serial number for .15 beta testing.

C10KAS116***

I'd also be interested to hear if any of the beta testers include 'WW' users, or whether they are all 'US' users.
[Asus  Eee Pad Transformer Prime] bimbobo:
I am on BCOKAS1XXXXX

Would like to test 15 too, either on DE or WW Firmware
[Asus  Eee Pad Transformer Prime] kospan:
Happy to see that the beta firmware is running well! I have already given my details and I am on the list. I would just like to say that the reboots are getting much more frequent now (every 10 minutes after using the prime). The thing is I am from Europe and I see that most of the people affected are from the US. When the .15 firmware gets released will it be available to my region too? Anyway thanks for listening and if I can be of assistance I am willing to participate in testing the beta firmware.
[Asus  Eee Pad Transformer Prime] eduardmc:
Please

Do not contact (pm) Gary directly for .15 beta testing.

If you wish i could add you to the list and Gary will be choosing different groups for beta testing.

Serial and problem related to previous firmware .14

List has been updated.
[Asus  Eee Pad Transformer Prime] anthonyalberto:
Allright so everything's fine with so far with this .15 firmware?
[Asus  Eee Pad Transformer Prime] eduardmc:
Has of now .15 beta has fixed all the issues i had with .14 and .13. No more freeze-reboot, Battery life is amazing, Wifi is stronger, OS scrolling home screen is smoother. Even my Gps started working with 11 gps connected and 15 in range but don't get your hopes up since gps has always work for me except for .13 or .14
[Asus  Eee Pad Transformer Prime] drherron:
Beta test; so far so good...

Based on Gary's assurance that this beta is the best of .13 and .14 I installed this morning. issues with screen flickers gone no reboots yet. fingers crossed,

Did anyone else report that vipermod root still works on .15 :D

Wifi still a little sketchy, but that could be my router...
[Asus  Eee Pad Transformer Prime] dmh2010:
I am very impressed with the very proactive and respectful approach Gary is taking to our concerns. Fingers crossed all of us will be happy within the coming days that this issue is put to bed, and that Asus learn from it as well.
[Asus  Eee Pad Transformer Prime] Cr1ptkeeper:
WW user here...

Had reboots in .11 and now still have reboots in .14. Have done a couple of factory defaults resets but reboots remain. Stock android, no rooting.

C10KAS

Also willing to beta test .15 firmware (WW)!
[Asus  Eee Pad Transformer Prime] RichieG1:
Just had a response from Asus UK regarding my issues with the reboots. At least it is promising that the update may come in the next couple of days!!

Hi Richard,

We will release 9.4.2.15 in the next couple of days. We advise you to have this installed and check if you still experience the same issues.

Kind regards,

Asus UK Support Team
[Asus  Eee Pad Transformer Prime] Severion:
Hey i am new to this thread today, my tablet is functioning well, but since last update to 2.14 i am having flickerings in youtube and sometimes at other apps or even the home screen.

nothing special done with it, not rooted or anything

my GPS does not function wifi is acceptable, but overall it goes well

serial nr is C10KAS0xxxx

am willing to test for .15 if needed :)

bought in holland and still functions here, with dutch language.

ps i am new to android.
[Asus  Eee Pad Transformer Prime] aprunic:
Add me to the list of .14 problems...my serial is also C10KAS0xxx, bought in Serbia last week.

Update from Honeycomb to ICS 4.0.3 FW .11 went well, and two days ago .14 came out.

I updated it without a problem, and then tried to watch some mp4 videos I downloaded from YouTube (vipermod rooting howto :) ) and then reboots and freezing started to show. No funny software and still unrooted at the time...

When I paused videos for a while, Prime goes and locks the screen, I unlock it and find my video player unresponsive (built-in, Quickpic, EZ File explorer, RockPlayer - all of them). After some poking onto the screen nothing happens (everything is freezed) and after say half a minute Prime reboots itself.

After that everything working well but same scenario gives the same result.

So, definitly .14 has issues...
[Asus  Eee Pad Transformer Prime] drizzt dourdem:
Hello, I have a asus transformer prime WW, with the .11 firmware I had any reboot, but I have the .14 firmware crashes and restarts.

My first is C10KAS WW, I would like to try the beta, if you need users WW

regards
[Asus  Eee Pad Transformer Prime] tigerclawvc:
I join the club. two weeks ago bought the prime (Israel) and updated it right away to ics .11. was some reboots but not to much and not in power save mode. three days ago updated to .14 in hope of fixing the reboot problem... the first reboot accrued right after i finish the update, and rebooting ever sins every 10-15 minuets.:mad::mad:

my serial: C10KAS (Israel (WW))
[Asus  Eee Pad Transformer Prime] drizzt dourdem:
Hello, I have a asus transformer prime, with the .11 firmware I had any reboot, but when I upgraded to the .14, locks and reboots began.

My prime is C10KAS WW, I would like to try the beta, if you need users WW

regards
[Asus  Eee Pad Transformer Prime] Baba1472:
Beta Testing (US)

Hi, i am a US owner of a champagne prime with dock and would like to help test the beta firmware if beta testing is still open.

-Baba
[Asus  Eee Pad Transformer Prime] pablitus:
Same problem here, Serial # BCOKASxxxxxx . (US) 9.4.2.14.

Thanks
[Asus  Eee Pad Transformer Prime] bimbobo:
So anyone get the WiFi/BT issue improved so far with .15?

Is this 15 only addressing the lockout/reboot/freezing issue?
[Asus  Eee Pad Transformer Prime] jfarinella:
jfarinella updated SN
[Asus  Eee Pad Transformer Prime] SantiagoMA85:
Santiagoma - BCOKASOOXXXX
[Asus  Eee Pad Transformer Prime] jdbaker82:
That list is farrrrrrrrrrr tooooooooooo long considering probably only 10-20% of Prime owners have even visited this site before! Just sent my back for a refund I do miss it already but my m11x keeps me company for now :D
[Asus  Eee Pad Transformer Prime] chamberc:
There is no way 10% to 20% of Prime owners have visited this site. If more than 1/4 of a percent have visited, it would be remarkable.