yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] droid358:
My Reboots are back after .14 - Ran GREAT with .13

Please add me to the list of users who are no experiencing random reboots after installing the latest OTA update .14.

I was one of the users who had random reboots after the initial update to ICS. I didn't manually install the .11 beta patch but instead waited for an official OTA update.

After installing the .13 OTA my Prime was miraculously fixed and I was finally able to enjoy my TFP for the first time. That week or so of smooth performance with no reboots was great. Now, after updating to .14 my Prime has started to do the random reboots again. I will say though that the amount of reboots seems to be a lot less then what I was experiencing after the initial ICS update but this is still pretty darn ridiculous to pay $750 for a device and have it perform this way.

I'm very VERY upset and unahppy so far with the overall performance of the Prime due to the random reboots and many people I've tried to show the machine off to have witnessed the random reboot and I wouldn't say it's helping to promote the device OR Asus as a company.

I do appreciate that Gary has been posting to this forum and seems to be fairly responsive and the Asus team seems to be working to figure out a permanent fix but I just wish they could get it figured out already.

My SN starts with C10KAS.

---------- Post added at 10:37 PM ---------- Previous post was at 10:33 PM ----------

Also, please note: Another Prime user posted on the main thread for this issue and suggested that the reboots might only be occurring now when the Prime is connected to the keyboard dock and I have also noticed that all my reboots, (7 so far since .14 with very minimal use) have all happened while the device was docked.

I haven't had time to do a thorough test though to try and prove that the reboots are directly connected to the device being docked but it is an idea and if anyone can confirm or disprove the theory it would be very helpful. Thanks!
[Asus  Eee Pad Transformer Prime] imadork8317:
I never had any issues with my TFP until updating to .14, now i get the random reboots :(
[Asus  Eee Pad Transformer Prime] Voop:
I do not have a dock, and my Prime reboots continuously with .14. C10KAS serial number.
[Asus  Eee Pad Transformer Prime] al mon:
On a C1 Prime and had a reboot while reading a pdf. Unfortunately it seem .11 was most stable.
[Asus  Eee Pad Transformer Prime] droid358:
Yep, saw that on the other forum thread here: http://xdaforums.com/showthread.php?p=22738306#post22738306.

Thanks!
[Asus  Eee Pad Transformer Prime] texstar:
My only issue so far with the .14 update is youtube playback buffering every few seconds. If I switch to a lower playback setting it works properly. The taskmanager has stopped working error popup is still there and has been ever since I updated to ICS.
[Asus  Eee Pad Transformer Prime] mnlmnv:
Get random reboot on .14 too, when using browser
[Asus  Eee Pad Transformer Prime] HOFFERN342:
Count me in. Got the update today, I had problems on .11 too, but they suddenly stopped and I hadn't had a single reboot in a week... until today. The update instantly made my tablet reboot about 15 times in 10 minutes.. making it impossible to actually even get past the lock screen.

Serial: C10KASXXXXXX
[Asus  Eee Pad Transformer Prime] wormat22:
Got it twice in the past 12 hours, the first two times since the update, once while browsing, once while using the Facebook app.

Serial: C10KASXXXXXX
[Asus  Eee Pad Transformer Prime] JMQUINT00:
Same issue for me, reboots after .14.
[Asus  Eee Pad Transformer Prime] expert3009:
.14 update

Mine one has serial no: BCOKAS107301 us model

I had problems with .11 but after manually update to .11.1 on battery drain issue.

Same when OTA update with .13 had random boot issue after manually update had battery drain and dead sleep issues.

Now with .14 only have random reboot issue but much more than had with .11,

I guest manually update just might help me this time around too.
[Asus  Eee Pad Transformer Prime] chpimentelpr:
Hi buddy the link isn't working. I'm unable to find US_epaduser9_4_2_13UpdateLauncher.zip can you provide me with a direct link or share ypur zip if you already download it. thanks in advances. :cool:
[Asus  Eee Pad Transformer Prime] drherron:
.14 reboots fine in .13

Mine started fine on .14, but then after reading some PDFs began getting screen artifacts and the reboots. Appeared to get worse as time went on, reverted back to .13 and have been reading PDFs all morning with no worries. Had reboots in .11, stopped in .11.1

serial BCOK....
[Asus  Eee Pad Transformer Prime] eduardmc:
Go here

http://usa.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download

select "android"

select "firmware"

and download the version you would like to downgrade to. I would not recommend downgrading all the way to honeycomb since i have heard bad things happening in the progress. ICS any version should be fine.
[Asus  Eee Pad Transformer Prime] dabbill:
BCOKAS******

Not getting any reboots on .14 so far, but still getting quite a bit of app lockups and crashes, lot more then what i should. Seems to be the same as .11, .11.1, and .13. Just with out the reboots.
[Asus  Eee Pad Transformer Prime] chpimentelpr:
Buddy do you have the .13 zip I need to rollback and can't find it.
[Asus  Eee Pad Transformer Prime] sorcio46:
Me too after today's update

Serial C10KAS1xxxxx
[Asus  Eee Pad Transformer Prime] nattylite:
BCOKAS...too

Besides the Bluetooth tether lockups which was fixed with .14, I never had any problems. I just started get the freeze-reboot too albeit very seldom, but never to seldom is quite a change. Also experiencing screen flickering problem which can be replicated by opening Youtube app and quickly hitting search so that the keyboard (I use thumb keyboard) appears. This will cause the screen to flicker as the video thumbnails load in the background and as you try to type.
[Asus  Eee Pad Transformer Prime] mark1981giur:
Still rebooting

My Prime is still rebooting constantly to the point where I can not use the Tablet. Ever since the .14 Update life on the Tablet has been terrible. Battery life is better now since the .13 update but the rebooting is worse than poor battery life. ASUS please address this as soon as possible. Gary can you pass all of these posts on to ASUS ??? Thank you:(
[Asus  Eee Pad Transformer Prime] skola28:
C0 Serial

History:

.11 Worked Fine

.13 Started rebooting every 10 minutes even when in standby

Went back to .11, worked fine.

Updated to .14, rebooted probably 15 times trying to get through optimizing applications (optimized a few, then would restart)

Wiped/Factory Reset Device

No restarts

Resynced my device with Google and it reinstalled a boatload of apps

No restarts... for a while, now restarts every 10 minutes or so while I'm using it.
[Asus  Eee Pad Transformer Prime] nyijedi:
I've never had any rebooting problems, even on .14, but I wanted to chime in here and say that this is absolutely ridiculous on the part of Asus. I really do feel bad for those of you who can't use your Primes because of Asus' incompetence. It really is unbelievable and unacceptable.
[Asus  Eee Pad Transformer Prime] val1121:
I didn't realize there was a problem with PDFs until I read this. I normally use ezPDF reader which works perfectly on .14. Open the same file using Asus reader app and it crashes.
[Asus  Eee Pad Transformer Prime] Mubble:
Been using mine for 5 hours solid and just had my 4th freeze and reboot.

C10KAS

WW
[Asus  Eee Pad Transformer Prime] mattck:
I called support. They had me do a factory reboot/data wipe. I messed around for about 1/2 hour and the tablet rebooted.
[Asus  Eee Pad Transformer Prime] chpimentelpr:
I only see version .14 for US tablets and version .11 for WW, TE, DE what ever that means...
[Asus  Eee Pad Transformer Prime] eduardmc:
It is something withing the rom.

i believe is something with how the tweak the cpu to behave.

i notice that while on standbye it does not reboot but when you start messing with it the cpu jump up and down until it locks up-freeze then it cause a reboot.

i have done everything,

factory reset , hard reset, no app install, downgrade to .11 and then upgrade. downgrade to .11 upgrade to .13 upgrade to .14 nothing

i have done more than 7 times trying all different method and it always end up with the same .14 reboot.

.13 gave me sleep of death and reboot while system would go to sleep. Now is the other way around, while it is in sleep mode everything is fine.
[Asus  Eee Pad Transformer Prime] eduardmc:
i see it now

it was not this way before they had the .13USA .11 USA .7 usa and honeycomb version.

Not sure why asus is removing it

i'll see if i can upload it and provide you a link
[Asus  Eee Pad Transformer Prime] jrkolohe:
upload

I'm also getting a reboot every few mins. does downgrading to .11 help? I never had a problem since .13 and .14... US .11 is not on the asus site anymore. Was someone able to upload it? If so can I get the link plz and how do I downgrade it?

Thanks for any help :)
[Asus  Eee Pad Transformer Prime] humescholar:
no reboots after .14

I had no random reboots before .13, then random reboots occasionally in .13. No problems since updating to .14, and battery life seems improved.
[Asus  Eee Pad Transformer Prime] eduardmc:
if .13 or .11 were stable for you, then you can downgrade to those previous version and it will be stable again. For me .13 was not stable and is the reason i downgrade to .11 and not .13 after upgrading to .14
[Asus  Eee Pad Transformer Prime] jrkolohe:
Thanks however,

How can I get the file for .11 or .13? and how to I downgrade once I have the file?
[Asus  Eee Pad Transformer Prime] eduardmc:
i recommend .11 since .13 was to buggy and if it wasn't you still have the lowest cpu frequency of 425mhz and a lower highest frequency. while .11 has lowest frequency of 102mhz which will help you more in with the battery. This number are all from top of my head so please any mistake correct me.

i'll see if i can find a link, i do have the .11 which i might have to upload.

the guide to download is in the development forum.
[Asus  Eee Pad Transformer Prime] jrkolohe:
Thanks so much, Ill read it..... I hope you can upload or find it..
[Asus  Eee Pad Transformer Prime] Dr.Evil:
Upgraded to .14 and getting random reboots.

Serial: BCOKAS10XXXX
[Asus  Eee Pad Transformer Prime] Phontech:
I give up. Returned my prime, could not use it, very frustruted. Will wait till Ipad 3 comes out if prime isn't fixed by than will buy it or a galaxy or something wish Asus would get it together..
[Asus  Eee Pad Transformer Prime] jfarinella:
.14 Experiment

Went from .11 to .13 and back to .11 due to battery. Decided to try .14 update because .11 had great battery (35 hours with moderate to heavy use) but the 1 a day reboot was there.

First, I did a factory reset on my .11. When it booted, I did a hard reboot. Then I enabled the wifi ONLY and did the update. Side Note: I thought it would go to .13 first but it went to .14. After the update was complete I did a factory reset and then a hard reboot. Again, I enabled wifi only and have not logged into my Google account so no apps would be installed. I charged it fully and unplugged it. After 3 hours of moderate use with periods of sleep (one sleep for an hour) I still have 100% battery with no reboots or sleep of death. I am going to let it sit overnight, using only the stock applications (internet, youtube). Tomorrow I'll post my results. I may try to go a few days with only stock to see how it handles before adding my 30 applications from Market. I have the luxury of being able to wait – My Prime is a luxury right not, not a necessity.
[Asus  Eee Pad Transformer Prime] redandblack1287:
What did you mean to type instead of 35 hours?
[Asus  Eee Pad Transformer Prime] MohMoh11:
I too have this same issue... .11 had reboot issues, .13 was good for reboots but had horrible battery, and .14 has good battery but reboots come back.

Its like they're going in circles.

My serial is: C10KAS
[Asus  Eee Pad Transformer Prime] jdbaker82:
Yep there will be no real fix for this unless they mass recall there's an issue with the tegra3 manufacturing for some reason.
[Asus  Eee Pad Transformer Prime] jfarinella:
35 hours was correct. I thought that was ok. Right now im down 6% after 5 hours on a totally stock, out of the box Prime.
[Asus  Eee Pad Transformer Prime] micaman:
Four weeks with tablet and never had a freeze or reboot. Updated to .14 today and just experienced my first forced close/reboot.

Another 3 this morning.

Serial #BCOKAS10XXXX

WW Version.

Just to be clear this was a straight update from .11 to .14 (never rooted and never touched the .11.1 or .13 updates)
[Asus  Eee Pad Transformer Prime] redandblack1287:
Do you mean standby battery or what? I've never in my life seen any battery last 35 hours with moderate to heavy usage
[Asus  Eee Pad Transformer Prime] jfarinella:
Sorry for the cryptic info. This was sleep and use together. Browsing, email, you tube, playing some games, two 10 min skype sessions. I spent 3 hours browsing these forums before putting the Prime down for the night. Call it moderate use. My system time showed me battery time since boot - which is what I did when I unplugged for the test. I let it drain untill it shut off.
[Asus  Eee Pad Transformer Prime] jonsingh12:
Same issue here, after the update my transformer has become more unstable than before. I have random lock ups in the browers, way more lockups using the youtube application, its impossible to browse more than one video without the app locking up, and if the youtube app is about to lockup and you switch to the browser the entire system reboots.

Very unstable -_-...

Very hard to utilize the amazing resourses this tablet holds when performance is horrible.

Serial:

BCOKASXXXXXX
[Asus  Eee Pad Transformer Prime] tbm48813:
another bcokas with reboots. 3 times typing 1 email! will they just unlock this damn thing finally?
[Asus  Eee Pad Transformer Prime] mnlmnv:
Seriously guys, I am so frustrated about this random reboot problem. First it freezes, then reboot by itself.

I already sent in for RMA for GPS/wifi problem. I don't want to keep sending back again, and sadly I can't refund for this bad manufactured product.

I wonder how do you guys deal with this? just live w/ it or send in RMA? does Asus know about this problem and looking for a solution?
[Asus  Eee Pad Transformer Prime] jdbaker82:
Call Asus and demand a refund or PM Gary Key and beg him to have someone contact you give him your info.
[Asus  Eee Pad Transformer Prime] Ayesuku:
I'm definitely having this problem as well. I love my Transformer but it's dang near close to unusable right now. Only been able to use it for a total of about 2 hours since the update and I've gotten 4 freezes and reboots within that collective time.

S/N BC0KAS0
[Asus  Eee Pad Transformer Prime] BlueSolomon:
For four weeks my TP was excellent. .14 arrived last night and since then I have had several random reboot-and-freeze episodes. Freeze can only be broken by pinhole reset and may occur at any time - idle or performing task. Serial begins BCOKAS.
[Asus  Eee Pad Transformer Prime] qery:
I have backed-up some of the roms before they removed them from official source. You can find them here: files.qery.net/Transformer%20Prime/Roms/
[Asus  Eee Pad Transformer Prime] Gremlin001:
Please add me to the list on this thread.

Random Lockup/reboot is the one and only issue I am having with my Prime. Happens at anytime, in any app, or at any website. It sometimes does not happen leading me to believe it is not the tablet but the firmware.

WW 14 update did not solve the issue.

I did not get the chance to try Honeycomb because the system updated right out of the box.

Update to 14 was done while plugged into the wall and completed. Reboots started 15-20 minutes later. I shut the system down and waited for it to completely charge. Unplugged it, did the vol-down:Start button and went thru the wipe data restart. Same Random Lockup/reboot issue appeared. Did the pinhole reset - same thing, Random Lockup/reboot.

Details:

SN#: C1OKAS.....

SKU: WW

64 gig TF201

Apps I need/want to use: Facebook, Twitter, GMail, stock browser, Dolphin Browser, Random Mahjong, Tablet Mahjong, Angry Birds (all 3 free ones), AnTuTu, PayPal, Polaris Office, Maps, Camera, and Gallery.

My Wi-Fi is working just fine. I disabled GPS (don't need or want to use it).

Battery usage is fine, screen is fine, everything is fine except for the lockup/reboot issue.

I also need to be able to read and store PDF files on the system as that is the main function I purchased the Prime for.

Purchased almost a month ago and have not been able to set it up and use it for the purpose it was purchased for.

I have the keyboard but have not used it yet.

I will also be emailing this post to Gary.
[Asus  Eee Pad Transformer Prime] Linde:
.11 Reebots and freezy about 2-3 every hour, even when just in standby with monitor on.

.14 reboots and freezy, just as on the .11 version.

SKU: WW

Serial: C10KAS1*

My patience is starting to get short... :/
[Asus  Eee Pad Transformer Prime] geinome:
Intresting

Hay guys, this is not a "oh look at my perfect prime message",

BUT, its interesting to see how many issues have arisen from the the latest update.

I personally updated a bit ago from a modified version.

However ive experienced no reboots and in fact its alot faster.

That said (and the point of this post) i am using something called 'ATP Tweak'. its an app by a guy called: saturn_de.

What it does is let you install new modules to your prime (requires root) and also change your IO scheduler. Ive personally moved away from noop to cfq and it seems to have stopped the random reboots for me.

Though you might all wanna give it a try and just see if its a one of for myself, never know Asus might have a bad scheduler on their hands.

Just for information noop is meant to be the best scheduler for our primes incase anyone asks.

LINK to app:

http://xdaforums.com/showthread.php?t=1473520

Explaination of noop vs cfq:

http://xdaforums.com/showpost.php?p=22050548&postcount=24
[Asus  Eee Pad Transformer Prime] dgoodsell:
Got the same issue S/N: BCOKAS02XXXX
[Asus  Eee Pad Transformer Prime] chpimentelpr:
Thanks!!! Let me know when you upload it. :D
[Asus  Eee Pad Transformer Prime] eduardmc:
i tried this before and did not solve my reboot issue. This is very sad and is getting very serious. You can tell because we have right now over 40 users with the same problem. I can't imaging how the other 90% of prime owner feel who do not know or visit XDA
[Asus  Eee Pad Transformer Prime] docangle:
Just updated to .14, add me to the list of random reboots. BCOKAS 64gb unit.
[Asus  Eee Pad Transformer Prime] Chrisy1511:
Not doing it

Perfect in .11

Zombie sleep and crap battery in 13 with random lockups but useable at least.

.14 ...Not going to try it tbh... It almost looks like they are just throwing different code fixes blindly hoping one will stick. Judging from what others with my S/N have had happen in .14 looks like it could go completely paperweight.

S/N : BCOKAS1

Going to try and find out how to get back to .11 nirvana and lock out anymore "updates".
[Asus  Eee Pad Transformer Prime] Gary Key:
I will contact several of the listed members privately to try a new beta patch from NVIDIA tomorrow that should address the users who downgraded from .13 to .11 and then skipped to .14, were on the leaked 11.1 (never use a leaked version) or had a problem going from .13 to .14. I am out of the office for a funeral today and please do not contact me for the beta patch directly. I will initiate the contacts to ensure a proper test group and if it works, then a quick firmware update will be released next week.
[Asus  Eee Pad Transformer Prime] Frooty:
So does this mean that the problem only effects users who downgraded from .13 to .11? I haven't upgraded to .14 yet since I'm afraid of getting the rebooting issue, but if I won't get it since I never downgraded, then I mind as well update.
[Asus  Eee Pad Transformer Prime] davidflam:
Same issue here. My SN is C1OKAS0XXXXX.
[Asus  Eee Pad Transformer Prime] jordanmw:
Update to .14

Gary,

I would also like to be considered for the beta patch from nvidia. I have a 32gb with serial starting C1O... I bought the device less than a week ago, it updated to .13 out of the box, then I checked for another update due to "dead sleep" issue. It did OTA .14 and now I am getting random reboots. I bought this for my wife for valentines day and she has yet to really get any use since it is so unusable. I would be happy to be the guinea pig for the update and since I have been in IT for years, I will be a patient and diligent tester.

Thanks!
[Asus  Eee Pad Transformer Prime] eduardmc:
No, it affects different units it doesn't matter if you manuallly downgraded or not but it seems to be a random issue.

If you read the thread you'll notice plenty of users upgrading and having this issue without ever been rooted or downgraded.
[Asus  Eee Pad Transformer Prime] jfarinella:
Oh well

I was in the middle of updating the forum on my progress from the 14 update when a reboot happened. I had left the system in factory state all day/night with no problems - battery life great and no reboots. Did an install of my business apps this morning because I was going to be away from the office all day and wanted to be productive. Gary, I'm in for testing fixes if you're open for the help. I can do without my Prime right now.

Update: another reboot occured while in my email program. Battery life seems to be great - worked on the internet, connected via PocketCloud to my home computer for 2 hours today with another 2 hours of intense web browsing/email work with some Facebook mixed in. It's now nearly 8 hours and I still have 24% left

Update: After heavy use today, I was on a Skype call with my Mom and Dad and the battery got to 6% left so I had to plug in. That meant it went 12 hours on moderate to heavy use (at times). Once the re-boot issue is fixed this will be a tablet to envy.
[Asus  Eee Pad Transformer Prime] davidflam:
Almost exactly the same story here ( the prime issues, but I bought it for me ). Being a software engineer I would also like to beta test the update. I think I can help testing it.
[Asus  Eee Pad Transformer Prime] anthonyalberto:
Serial BCOKAS01

My issue is different though, please take a look here :

http://xdaforums.com/showthread.php?t=1508238

Basically the tablet is now useless, can only use it a few seconds, not even enough time to make the "first boot configuration".

Not enough time to enable USB debugging, therefore can't access it via ADB and downgrade to .11

Would gladly test out any firmware to fix this, my tablet is just rebooting all day long anyway, can't get worse
[Asus  Eee Pad Transformer Prime] geinome:
Damn

I spoke to soon........

DAMN IT!

3 reboots today, just doing simple things like downloading music or playing a game.

BCOKAS06

Gary - Id be happy to test any beta fixes for anything. I work with programming and software so im happy to help to get this beast of a device nice and calm
[Asus  Eee Pad Transformer Prime] Frooty:
Alright, thanks. I guess I'll wait to upgrade until after the next update comes out then.
[Asus  Eee Pad Transformer Prime] mkten:
I was hoping that I wouldn't have to post in this thread, but add my name to the list also.

Crashes have been reduced, but are still present. I can have half an hour where it crashes 20+ times, followed by hours without a single crash.

Random. Annoying. Broken.
[Asus  Eee Pad Transformer Prime] dmh2010:
I too am having this problem since upgrading OTA yesterday from .11 to .14 in the UK. BCOKAS...