[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] alfabet0:
Edit: R.I.P. My thread was found dead at 18 February on a Saturday morning at 1000 hours :eek:, Possible case of death to much information. But if your feeling generous you may want to skip and answer the second post.

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It is with some reluctance I add yet another discontented newbie thread, and what to many of you may seem like a repeat thread, I ask you to indulge me this one last time.

The purpose of this thread is purely to learn how set up a Warranty and to return this defective Galaxy Note for a replacement, I have no wish to try and Flash or problem solve the many issues that affect this faulty device.

The lag and banding I might have forgiven for they at least have held a small possibility of a software fix,

but "e.g." in portrait mode red pixels stuck to top right of the screen spreading out thinly to the bottom right, most visible when the notification tray is puled down and apparent when screen is set on low light settings, for a big e-reader like me this is simply unacceptable.

Is registering a device at Samsung website sufficient to activate a warranty? I have attempted to follow the cryptic advise on the warranty card:

(Please ensure the form above is completed at the time of purchase and presented it to the dealer for guarantee service, otherwise your guarantee may be affected.)

But having posted the warranty card to the dealer affordable mobiles UK, it was sent back to me with the following:

(Dear customer, The warranty card you were supplied with is for your reference should you need to claim against it with Samsung, thanks affordable mobiles.)

Now I'm quite confused looking at my Samsung account there is no warranty status or any indication as to weather I'm covered or not.

I have tried to contact Samsung UK on the 14.02.2012 but am still awaiting a reply, As bad as I may be at typing I'm even worse on the telephone and if possible I'd rather avoid phoning them directly.

Please review my poorly worded general enquiry to Samsung bellow, I'm aware of some inaccuracies on my part, perhaps someone would be kind enough to compose these faults in a manner suitable for a Service Request, at which point I then intend submit to what I assume to be the correct website: http://www.samsung.com/uk/#latest-home in the My Samsung account.

Or point out to me a possible mistake on my part that my have prompted them to ignore my enquiry.

My enquiry to Samsung:

(Dear Sir/Madam, it is only having looked at XDA Forums did I discover that my note was

defective, I'll attempt to list all the bugs that my Galaxy Note has:

Severe Lag:

Slow processing speed on the OS and all applications suffer from lag and

stutter, copy <(>&<)>amp; past is almost imposable at times.

Kiss software says this is the latest firmware : PDA:KKA / PHONE:KK5 /

CSC:KK3 (XEU)

Screen problems:

1.There is what they call banding on low resolution images lines and

other defects appear on screen.

2.In a page that has a white backround (happens with some other

backgrounds too but especially with white) I notice this:

The white changes shades... for ex.: it could take a pink-ish shade or a

green-ish shade or a light blue one.

when using stock ebook reader, It's like trying read a book at a disco.

3. Faint red stuck pixels to bottom right of the screen spreading out

thinly to the top right, most apparent when screen is set on low light

settings

Thank for your time.)

Don't be afraid to patronise me but please be gentle, I'm not the sharpest tool in the box:o