yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] mattykinsx:
I know that this may get the "omg you're a sprint fanboy!"!!" response but...

Why does Sprint get held to higher standards than the other carriers?

Like, are you seriously trying to claim that Verizon and At&t don't nickle and dime people? (lol)

And your last comment about how your "bill should not ever have been a penny more until signing on the dotted line again"...

Again, it's the same with the other carriers and you're foolish to think it isn't.

So I ask, why is Sprint held to a different standard?

As I always say if someone is this unhappy... you're always welcome to switch. I know I would if I was as mad as you seem to be. Maybe that's something you should look into.

Just don't expect that the other carriers are going to be any better. Because the grass isn't greener on the other side.

As much as people want to pretend it is.
[Samsung Epic 4G Touch] Dj21o:
Yeah our bill went up 40.00. They said that we don't get the extra line on the family plan for free anymore. I would honestly rather go to Verizon or AT&T, get chumped for change, and have good service everywhere I go. You can call it whatever you want to defend Sprint, but this is complete bull****. You sign a contract stating what you are entitled to pay, and they just throw in random **** that you have to pay for now? And then if you don't like it, you have to pay 350.00 to get out of your contract. Well I know where I'm going as soon as my contract is up. :D

Sent from my GSII.
[Samsung Epic 4G Touch] paniro187:
Straight talk?
[Samsung Epic 4G Touch] AwesomeTurtle:
Sprint whine thread no.23423523437

Not even exaggeratin'
[Samsung Epic 4G Touch] krazy_smokezalot:
Where's that guy that was TRYING to flame me on my own post lol... He is supposedly a sprint rep... F all of them & sprint

Edit: why OS this post in the dev section im confused!! O__o
[Samsung Epic 4G Touch] abhaxus:
To me this situation sounds like you spoke to someone incompetent, not that incompetent employees at call centers aren't Sprint's fault, but sometimes that happens.

This whole discount change has been a mess period, but obviously that isn't what happened to you. Getting it fixed should be a matter of going into a corporate store, and asking for the manager. Don't waste your time, or a rep's time, by explaining it to anyone other than the store manager (and not just the manager on duty). They should credit you for the difference between what your bill should have been, and what it actually was. Try to do the math beforehand. If they insist on doing the math themselves, don't get insulted, and if their number is lower, but close enough, don't complain and just go with it.

Sometimes a calm face to face meeting will get your problem handled a lot better than a poorly trained 3rd party call center.

And don't forget to give that manager a 5 when the survey call comes...
[Samsung Epic 4G Touch] mkzbdroid:
well said, and to clarify sprints biggest message right now is we sincerely appreciate your business, and these changes are not to just "nickel and dime you" but more to improve and strengthen the sprint network(which badly needs it). from selling Tmobile, then Verizon and Now to Sprint, I will say that I truly enjoy telling every customer that im happiest with sprint and what they offer to our customers
[Samsung Epic 4G Touch] Dj21o:
What does that tell you about their customer service? The number of threads about *****ing and whining isn't because sprint is the best company in the world. They have unlimited data, which is why everyone stays with them.

Sent from my GSII.
[Samsung Epic 4G Touch] mattykinsx:
It tells me something about what XDA has become.

Rehashing the same complaints a billion times over on a dev forum is completely pointless.

XDA can't fix your service issues.

Also, to think that this site can somewhat define the overall masses opinion of sprint is pretty ridiculous.

Sprint is rated the highest in customer satisfaction of the carriers right now.
[Samsung Epic 4G Touch] sammmmmyg:
The discount may not be a stipulation in the contract, but sprint sales reps and retention agents are definitely using the discount to get people to re-sign...and that's a pretty important part of the sale. I'm not happy about the $2 increase in prinicple, but it's not a big enough deal for me to make a stink. If they removed the discount alltogether, that would be a different story.
[Samsung Epic 4G Touch] Dalmus:
What will be interesting to see is what happens when somebody end their service with Sprint and then calls them on being charged up to their service end date... "Didn't you charge me an extra month when I got this phone?"
[Samsung Epic 4G Touch] mkzbdroid:
I'll tell you what, when you have an angry customer with real issues, you bet I'll try to discount the service sure, but come on guys it's unlimited and all inclusive for features while cheaper than any national carrier in town....
[Samsung Epic 4G Touch] allroy1975:
According to the "improvement" map last time I looked they had done a bunch of upgrades of towers in my area. When do I get these improvements? I had unlimited data with my ISP on my 14.4 modem. Most of the time my sprint speeds are at least 2x that! Wow!!! Yes please keep raising my prices!!
[Samsung Epic 4G Touch] Android300ZX:
Not to hijack but that picture is hilariously epic and funny.
[Samsung Epic 4G Touch] air2k57:
Is that why sprint has just received highest customer satisfaction?! Every carrier has issues and will try stuff, yet, you pretend that sprint is the only one.

And I highly doubt sprint tried to screw you over. Pretty much every customer facing employee gets commission based on overall satisfaction, the surveys that all customers take. Charging you more does nothing to an employee but make them less money as you may not give them the "very satisfied" rating, which is the only thing that will pass them. Not to mention, most deparents have to educate you on the survey.

That being said, tell me why would they try to overcharge you? Even if a rep did put you on a higher plan that desired, it gets them nothing but coaching if you were to complain. And if you don't, it does 0 good.
[Samsung Epic 4G Touch] kd0axs:
When have they ever given an extra line for free? You get one line for $69.99 or two lines for $129.99, and $19.99 for each line after two. Plus $10 premium data for each smartphone.
[Samsung Epic 4G Touch] Dj21o:
We have had their service for 10 years, and always had an extra line for free. No bull****. Just one though.

Sent from my GSII.
[Samsung Epic 4G Touch] OnDutyTactical:
I had a similar issue last month as well. I added a new line of service and wanted it to be an "add on" to my current family share plan.

When I got the bill, they had added the new line on its own plan, and of course it was the Sprint Simply Everything Plan. So, I was charged not only the $99 charge for that plan, but the $10 premium data charge and all of the taxes and fees that are associated with it.

I immediately called Sprint to contest the error. They acknowledged that the error was theirs and gave me a "corrected" amount to send for my bill, and I did. When I got this month's bill, I had a "past due" amount and a cancellation warning stating that if the amount that was past due was not paid immediately, my account would be cancelled and I would be charged the early termination fee.

A very furious me called Sprint and simply asked for the legal department's address. When asked why I needed that address, I informed them that I was filing a lawsuit for breach of contract in the local courts. Of course, I was then forwarded to someone that saw that the problem was taken care of and that my bill would reflect the changes, and I was additionally given a $20 credit for my troubles.

It aggravates the crap out of me that they try and pull this stuff. If you are not diligent with scrutinizing your bill they will just stick it to you for fees that you never agreed to or wanted.
[Samsung Epic 4G Touch] Dalmus:
I have found that I have FAR more luck with Sprint customer service regarding billing issues when I send an email to e-care. Last billing error I had (was billed for 411 calls on a line that had been approved for complimentary 411 service) was corrected and showed on my online account as a billing credit withing 24 hours.
[Samsung Epic 4G Touch] abhaxus:
As someone who works for the company, it is far more likely this was an honest mistake than an intentional attempt to overcharge you. If it happened at my store we would just credit you. Sorry you had problems.
[Samsung Epic 4G Touch] air2k57:
What he said, it isn't sprint trying to screw you. Rather somebody who either doesn't know what they are doing, or honest mistake. With the systems in place, somehow you're allowed to make silly mistakes like that lol.
[Samsung Epic 4G Touch] OnDutyTactical:
I didn't mean to sound like I thought that somebody did it on purpose. If I did... then I formally retract that. It was just very aggravating. I have four lines with Sprint and have been a customer for nearly 20 years. When I called the first time about the issue, I was annoyed but not thoroughly ticked. When I got the threatening "we'll cancel your service" message in this month's bill... I was none too happy.

Maybe just a little too much emotion coming through.
[Samsung Epic 4G Touch] Yamuu:
I'm aware of all of that 100%; although that is not what Sprint did.

When you switch a plan mid-cycle (for example on the 15th)- the following is what is supposed to happen on the next bill:

- Refund cost of old plan ($69) for 15-30. ($34.50)

- Bill cost of new plan ($129.99) for 15-30. ($65.00)

- Bill cost of new plan for next month 1-30. ($129.99)

= $160.49

What Sprint did:

- Refund cost of old plan for 1-30. ($69)

- Bill cost of new plan for 1-30. ($129.99)

- Bill cost of new plan for next month 1-30. ($129.99)

= $190.98

$190.98 - $160.49 = $30.49

Conclusion: The bill is $30.49 more than it's supposed to be.

Also, I'm pretty sure they design their system to do these types of things automatically unless you go out of your way and make sure they're not screwing you over-- considering how it happens all of the time..
[Samsung Epic 4G Touch] abhaxus:
No, I can assure you the system is not set up to do something like this automatically. It required an intricate series of ****ups.
[Samsung Epic 4G Touch] OnDutyTactical:
Sounds like that happens more often than it should. I do find this next point a but too often though...

When things go great, you may tell one or two people. When things go bad, you tell everyone that will listen. Although my situation was unnerving, I will never leave sprint. They are, and do much more good than they do bad. And fir the must part, they fix their errors when they realize that they exist.

Just my $0.02
[Samsung Epic 4G Touch] dreDrennon1:
It is the same at every carrier I know from having service with all of them at one point in time and working for 2 of them within the last 2 years I actually just left sprint a couple of months ago but plan wise for what you get sprint is a lot cheaper than att or Verizon the plan I have with sprint at Verizon without my Verizon 50% discount is 500.00 a month at att it was 435.00 at sprint my plan after all of the taxes and everything is about 230.00 and the only with unlimited data was sprint I didn't mention t mobile because they are not worth mentioning I used their service for 2 months and gave them the finger as I switched carriers
[Samsung Epic 4G Touch] JohnCorleone:
I signed with Sprint in July 2010. I got a Moment for my mother, one for myself, and a 3g USB internet card. Within the first 30 days the Epic came out. I paid the difference and switched to that. A week later I had one bad pixel. I guess policy is you have to have at least 5 for it to be considered bad. They replaced my phone anyway. Then after about 8 months my Epic's GPS and keyboard weren't functioning properly. They let me choose between 4 phones. I got the NS4G. I couldn't get my 3g USB internet card to work half of the time so they waived the ETF on that line and reset it allowing me to get my Epic Touch at new 2 year price. When they replaced my Epic with the Nexus, it was a refurbished one. My camera stopped working. They gave me a new one the next day. So, I have my Epic touch, a new NS4G, and an upgrade in a few months. Both of my phones are flawless and my mother is still happy with hers. Sprint Customer Service and techs have always been great to me. If my bill goes up a few bucks so be it. I am lined up to get the Galaxy Nexus, SGS3 or whatever LTE device comes along on my Nexus line in a few months. Verizon was terrible to me when I had their service. Sprint hasnt let me down once. That being said, I do pay for insurance on all of the lines and pay for Hotspot so that could have something to do with it but zero complaints here.
[Samsung Epic 4G Touch] OnDutyTactical:
Yet another billing issue this month. Third one in a row. I am assured that it will be the last, and when I found it, the promptly fixed the error.
[Samsung Epic 4G Touch] elliwigy:
Agreed. Where i work they dont do that. Its pro rated from when the change was made to the cycle close date. I work fpr uscc but am a customer of sprint.. And let me tell ya, sprint is terrible! Never thought id have so much trouble.. A lot of times its because of un educated employees.. You need to speak to the right people.. As far as the bill goes.. Thats just how sprint handles there changes but that does sound fishy.. The whole point is paying for what you use.. And crediting the single line amt and charging the whole month for the new plan when the second line wasnt being used until half way through the cycle and a month in advance is just wrong.. Not how pro ration works
[HTC Desire S] rundownshorty:
Hi everybody... I hope there's some smart people out there.

I've used this thread to downgrade (or try to) the RUU to an older HBOOT, so that the bootloader could get unlocked using revolutionary.

Everyhing was going smoothly until the install of new RUU. It stopped at 22 % without any reason and made an error. Now I'm stuck at the HTC logo, still S-ON and nothing has been done - other than bricking my phone.

Anybody got a great idea what to do know?? Just to make it work again?

Thanks.
[HTC Desire S] zryvffn:
you might want to try factory reset, Boot the phone holding down the volume + power and then factory reset. This worked for me, when my phone went on continuous loop and with HTC screen and my operators logo.

let me know how you go, and i would wait for a better solution for getting root on the newer versions rather than carrying an expensive paperweight.

cheers!
[HTC Desire S] amidabuddha:
Sorry for being rude, but the smart people are usually reading Guides before downgrading
[T-Mobile Samsung Galaxy S II SGH-T989] mindracer:
Is there a solution to dual-boot different ROMs on the galaxy t989?

Something like the app Boot Manager Pro for the market?
[T-Mobile Samsung Galaxy S II SGH-T989] kkg720:
Id be pretty interested in something like this, but wouldnt it take up alot of memory and then you would have to update apps on both roms and then wait for the other rom to boot up and etc. Just sounds like too much work to enjoy two rims at the same time. Id prefer to just make backups of the roms i like and switch them out whenever i feel like it :)
[T-Mobile Samsung Galaxy S II SGH-T989] billydroid:
There is a universal dual boot over in the Android development section. I've not tried it myself. But if you screw up things can go very wrong.
[T-Mobile Samsung Galaxy S II SGH-T989] ragedpolak:
Im not going to lie that would be one cool feature
[T-Mobile Samsung Galaxy S II SGH-T989] yalkowni:
Do you mean switchme?
[T-Mobile Samsung Galaxy S II SGH-T989] King_Paladin:
Jelly Bean 5.0 is being developed mainly for this purpose. Specifically, to be dual boot capable with Windows 8.
[T-Mobile Samsung Galaxy S II SGH-T989] GBGamer:
Do you have a source for this.

Sent from Darth Hercules
[T-Mobile Samsung Galaxy S II SGH-T989] Joy2DaWurld:
LOL

Referring back to the OP, it probably just isn't smart to dual-boot ROMs to begin with. One ROM as-is voids the warranty because it does tons of funky things to your phone. Can you imagine what the possibility of two would do? Not to insinuate the # of ROMs itself, but the possibility of doing that would hang in the balance of the bootloader, which would have to be dug deeper and restructured for the end-user to select which ROM to boot with.

Not to sound like a smartass know-it-all, but after taking data structure classes and cell phone hacking seminars, the thought of doing it alone is baffling. Let alone actually succeeding to stability.
[T-Mobile Samsung Galaxy S II SGH-T989] qdochemistry:
If its a popular device that caught the interest of developers than perhaps it will happen. I used to have wp7, cm7, miui on hd2 .. and HP touchpad can run webos, cm9, and Linux .. its probably tough to accomplish dual boot but it would be nice to see on this device :-P
[T-Mobile Samsung Galaxy S II SGH-T989] Wodude:
It's been done on the original transformer. Ubuntu and a ROM of your choice. Took a loooong time though.
[T-Mobile Samsung Galaxy S II SGH-T989] Joy2DaWurld:
The HD2 was one of the only, if not THE only, phone that actually had two separate releases on multiple operating systems. I mean it was one of the most popular devices, no doubt, but It was released as the Android HD2 with Froyo (I believe) and Windows HD7 with WP7 stock.

I'm not in any way attempting to degrade the developers but factually it was easier to develop on because it was "more open-source" than most/any devices we've seen lately. ESPECIALLLY MORE than our T-989. That's part of the reason we've yet to see a developer version of ICS, as most other phones already have. Our drivers and chipsets aren't as easily accessible because well...Samsung hasn't quite made it so. HTC and HP (your TouchPad) made EVERYTHING available. Not always right away, but in accordance to the bootrom and chipsets, everything was available to be tinkered with.

Not to say it's 'impossible' to dual-boot on 'any' phone, but devs would need to access 'everything.' And well, Samsung doesn't play nicely when it comes to releases of any kind.

Thanks for the heads up :)
[T-Mobile Samsung Galaxy S II SGH-T989] qdochemistry:
HD2 came stock with the ancient Windows mobile 6.5 and the first port was android 2.1 booted off of SD card. Then later on nand patition with ics. They also got blackberry os on it (though requires enterprise subscription) and there were WIP on Meego ports that was later abandoned. And of course wp7.5 and Linux. All of this was made possible by the collective effort of so many developers over several years. I don't know why you are comparing devs with devs for a device that came out several years versus one that just released .. give it two yrs with devs effort and it could do more if not better than the hd2 (with or without Samsungs help). You made it sound incredibly difficult if not impossible with dual boot in your comment based on a class you had and I jz wanted to point out an example that devs at xda can do jz about anything .. with time!

Feel free to correct me if I'm wrong.
[T-Mobile Samsung Galaxy S II SGH-T989] RealPariah:
Have you guys not seen safe boot? It useuses motorola boot loader and boots 2 roms. I just did a Bionic the other day. It appears to copy itself as main boot then basically nandroids a backup, then allows install of another. Then when you switch it reverses running nandroid, archiving, then restoring original.

You don't need to hack bootloader just have it so you have custom boot menu essentially that swaps them out.

Later work to have recovery do some symlinking management transparent to installrs ROMs and bet you could at least do 2 Android roomroms or Linux OS if symlinking type
[T-Mobile Samsung Galaxy S II SGH-T989] TheTechNiq:
This would be sweet!

Sent from my Galaxy to yours.
[Asus  Eee Pad Transformer Prime] alex1402:
Hey,

I'm not sure if this has been discussed but I couldn't anything.

Today I received my third prime (the two before had screen issues).

When I tried to connect to my wifi (that worked with both the primes before) the device got stuck at obtaining an IP address. The signal strength was weak, only showing the dot below the 3 bars. I manually updated to ICS hoping it might get better.

Well, same problem in ICS... I did notice however, that whenever I delete the network (including the password, so it won't try to connect anymore) I get full bars. If I type in my password now, I only get the little dot on the very bottom (the first of the four 'bars') again and the device gets stuck at obtaining an IP address again. I'm not sure if this happened in HC as well.

Anyone have an idea?
[Asus  Eee Pad Transformer Prime] demandarin:
Try forgetting network then reboot your tablet. Might just be acting funny.
[Asus  Eee Pad Transformer Prime] alex1402:
Already tried it, even did a hard reset. Nothing changed.

I just found the problem though. When I tried a static IP address it connected without problems. Turns out the DHCP range was 'full' and I had to make it bigger. It's now connecting without any problems at full reception. :)

Looks like I can actually keep this one. ;) Thanks for your help!
[Asus  Eee Pad Transformer Prime] demandarin:
Glad to hear that. Enjoy your device.
[Asus  Eee Pad Transformer Prime] youngnex:
maybe its your network.
[Asus  Eee Pad Transformer Prime] afshrek:
static IP works!

I had the exact same problem with my wifi not connecting. tried everything including a factory reset/hard reset. using the static IP worked. go figure. simplest solution.
[Asus  Eee Pad Transformer Prime] jjdevega:
I had resetted my Prime the other day and lost wifi connectivity... It kept trying to obtain IP address to no avail. Tried everything but still could not get my prime to connect. So finally I decided to manually place the .28 update on to my external SD card. As soon as I plugged that card in the slot, my Prime immediately alerted me to the update. After the update I was able to connect to my wifi network like before! Saved myself a trip to the RMA route:) Also got my root back thanks to Sparky's new Tool!
[Asus  Eee Pad Transformer Prime] Bulgarien:
The app "Wifi Static" will setup a static IP adress for you automatically.

Alternative buy the High End router ASUS RT-N66U "Dark Night" that has a very, very easy set-up, gives a lot more power output then others routers out there ( 450 mW in US and 100 mW in Europe!) and work seamless with our Asus Prime

Sometimes we loose the wifi signal after screen off and sleep. Then you can use a app callede "Fix My Wifi"...

Use it together with "BarControl" that is a simple app, where you can place apps in the statusbar and activated them witout leaving the actually screen and job.

I use BarControl for "Fix my Wifi" and olso to dimmer my screen darker then normal. I use a app callede "Screenfilter" that is perfect for night time and reading e-books with white sites.

Please notice that Barcontrol only use black letters and therefore it is not possible to read app name in statusbar, Just some of Barcontrols own icons like a sun and a wifi signal. Barcontrol works fine but is very simple. Do you know a app that can do the same ?
[Asus  Eee Pad Transformer Prime] pbelcomp:
I am using Bar Shortcut.

It allows you to change the text color.
[Asus  Eee Pad Transformer Prime] Bulgarien:
Thanks for replay, but BarShortcut is not ready for use with our Prime ...
[Asus  Eee Pad Transformer Prime] pbelcomp:
Sorry about that, I am using that on my One S phone, not my Prime.

The one I am using on the Prime is Notification Toggle.