yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] Metacloud:
Reboot and freezing too

I have sometimes when opening e-mail application or dolphin browser hd reboot happening. My tablet is always on balanced mode and no forcing GPU. Sometimes even com.android.launcher stops running especially when watching movie on MX video player.

Metacloud - C10KAS08XXXX

Edit: Having android.process.media stopping when opening tablet and running any software. Now I lost all my apps and widgets showing just blank pages. But I could press them open without seeing them. Please I need to test new firmware
[Asus  Eee Pad Transformer Prime] jmecherul:
i have got a BCOKxxxxx one, and so far the best has been the .11 release. 14 seems a little bit better with the battery but not by much than .13. i have noticed with .12 and .14 that the battery starts draining much faster once it hits about 60% of capacity left. i am not sure why that is. they need to fix **** as standby consumes way too much power. i use the tablet about 30 a day in the morning. it stays on standby for the rest of the time. it takes about 5 days of use to drain the battery in this fashion which gives be about 2.5, 3 hours at the most of real use, the rest is standby. way too much battery drain.

.14 is not helping with freezes either. i had freezes in .11 with the stock browser, but boat was flying without a single freeze. .13 messed things up and .14 does not improve it much. i do not get any reboots, but i get a ton of freezes in .14. looking forward to that .15 release. if it does not improve things, i will have to revert to .11.

wifi seems to be ok. have 2 grey bars around most of my house. turns blue and full when i stand next to the router. it seems usable without the bluetooth on. i don't use bluetooth so far, but would like too in the future.

I WOULD LIKE FOR ASUS TO CREATE SOME NEW BACK SHELLS FOR THE PRIMES. IT SHOULD BE VERY CHEAP.
[Asus  Eee Pad Transformer Prime] biker955:
Beta Tester

...please add me also as a .15 tester:

- Prime 32 GB with German language in Switzerland

Serial: BCOKASxxxxxx

THX a lot & cheers,

biker955
[Asus  Eee Pad Transformer Prime] patcou:
Hi all,

i'm already on the list.

My concern is, if we update our pad with the new update or with the beta version but your pad is resetting on a tiny movement or click, will it reset and update in a loop until it's complete or it will cause a problem?

Thanks

Ho and i'm new to all this, if it's a stupid question...
[Asus  Eee Pad Transformer Prime] jdbaker82:
I disagree simply because the Prime has not been available in any stores as a walk in and buy it item they have been mostly sold to hardcore enthusiests like ourselves who have pre ordered and searched online to find how who and when you can possibly buy one which also means you probably ran into XDA forums or when you google search lockup issue with the Prime or any of the other issues such as GPS this site always comes to the top of that search.
[Asus  Eee Pad Transformer Prime] josh1377:
add me to the list please!

US Champagne model owner here with serious crashes since the .14 update. Stuck in Europe on business until 3/15 and mistakenly only took my Prime with me in lieu of my laptop!

Serial number C10KAS052438
[Asus  Eee Pad Transformer Prime] docangle:
What is strange for me being on .14, is bad battery life and Resets (mostly during Market Updates/Installs and Amazon Store Updates/Installs) I do have momentary freezes while using the browser but will eventually unfreeze itself.

My return Windows from Fry's Electronics expires tomorrow, so I will probably have to return the unit since I will not get to test or use .15 to see if the problem will go away.

I also have in issue with the Power Supply if it is plugged in upside down I will actually get a slight shock (buzz) sensation when touching the back (really strange feeling.) Also the plastic cover on the USB cable is loose (so when I unplug it from the Power Supply I have to pull it from the cord, which is not healthy thing to do in itself.) After a 40 minute hold with ASUS they kept insisting me to just purchase an addition charger from them (Repeated this at-least 4 times during the conversation.) He finally agreed to do an RMA for the Entire Unit(Tablet and Power Supply), but shipping is at my expense! :(

Serial: BCOKASxxxxxx
[Asus  Eee Pad Transformer Prime] chamberc:
Not a chance. Even if the visitors are 100 times the unique posters, it's not even close.
[Asus  Eee Pad Transformer Prime] droid358:
.15 Working GREAT so far!

Gary sent me the patch yesterday and I didn't have a chance to install it until this morning due to work and school but I ran the update and followed Gary's instructions and I'm now running .15.

Haven't had much time to test yet but so far so good. I haven't experienced a single problem yet and have been testing different modes a bit. Right now though I'm running on Performance Mode with IPS+ turned on and the screen brightness at max plus bluetooth and WiFi turned on.

Before .15 having all of these settings turned on caused a lot of issues and would send my device into a boot loop.

I've tested a few apps so far, Market, Stock Browser, Google Docs, and a couple others without any issues.

My up time since installing patch and manually rebooting is at 30 minutes so far. I will test on and off, running Netflix and Youtube etc and report back by the end of the day.

Right now this update seems like a miracle fix though! Great job ASUS! And a big THANK YOU to Gary and the other beta testers.
[Asus  Eee Pad Transformer Prime] RichieG1:
Ok I take it all back!! It has been good since yesterday around 2pm with no reboots. Then all of a sudden a reboot. Then the next 3 I got a horrible buzzing noise and it sounded like the prime was going to blow up! It froze and then rebooted. Tried without the sd card in made no difference. Also used it on balanced mode all of last night and it did not reboot so does not appear to be related to the power mode! I hope the fix comes before the weekend!

I am really baffled now. I have had so many reboots over the last few days. Today though for the last 4 hours no reboot. Ever since i download asphalt 6 it has not rebooted. When downloading the extra files (which it rebooted during downloading which was the last time) it has been fine since. The only other thing i have done is put on performance mode as i was playing the game. I have done nothing else. Is this just luck as i have lost count of the amount of reboots over the last few days! By the way asphalt 6 is great on the prime well worth the 69p!n!
[Asus  Eee Pad Transformer Prime] eduardmc:
Do you have any problem or is your system stable with present firmware?
[Asus  Eee Pad Transformer Prime] eduardmc:
I believe this is the firmware we all have been waiting for. I have been using it for more 26 hours now. No bugs no freeze-reboot, battery life has of now is dock - 15% tablet - 68%. on perfomance mode, 30% brighness. i have only stopped using it last night while sleeping.
[Asus  Eee Pad Transformer Prime] pjholt59:
New in opened t prime

Gary, I just received a brand new prime just this AM. I have not even taken it out of the box from Fry's. Just thought I would offer as a beta if you want a certified virgin unit to try .15 on.
[Asus  Eee Pad Transformer Prime] mattck:
I haven't had a reboot either. Everything seems fine so far. The flicker I had mentioned earlier has nothing to do with this patch. After searching it seems others have seen the same type of thing while charging.
[Asus  Eee Pad Transformer Prime] dabbill:
Sweet it sounds like nvidia finally fixed the code for the hand off between the cores :D
[Asus  Eee Pad Transformer Prime] skier6666:
Great news, thanks for all the updates.

Can't wait to install .15 :).
[Asus  Eee Pad Transformer Prime] Torlopov_K:
Let me test .15

ordered in Germany from computeruniverse c10kas13****

as i unpacked it, updated to ICS using FOTA

and issues appeared

tried everything de .11, ww .11, ww .14, us .14 even downgraded to ww 8.3.3.3 but everywhere reboots and crashes
[Asus  Eee Pad Transformer Prime] seaham358:
I have been using the .15 beta and it has been working great. I used it last night for 3-4 hours on and off and had no issues. Today I have been using it while at work for about 2 hours on and off and I'm trying it at different locations hooking up to wifi and have not had any issues. The GPS is even working... Not saying that the .15 fixed the wifi issues it was working after the .14 firmware update, just saying it is working. I've been loading my apps back on and I have not had an issue with any of the apps so far. Alot of my freeze/reboots happened right after it woke up after being asleep and it has not happened with .15. I also got a lot of reboots when it froze while loading a web page in the stock browser or dolphin not happening with .15 The stock browser has been working great loading pages fast and I'm not getting the message asking if I want to wait or close page. My battery life is back to where it was during the .11 firmware,GREAT!! real happy about this. Watched some youtube vids and about 5 min on Netflix with no issues. I'm feeling good about .15 and my Prime again... Thanks for the hard work Gary..

Ser# BCOKAS02
[Asus  Eee Pad Transformer Prime] eduardmc:
Wifi speed has increased too with .15 beta

.14 12mbps

.15 21mbps

i tried numerous time, around same number everytime.

.11 14mbps
[Asus  Eee Pad Transformer Prime] adrian.andreca:
So weird,

I upgraded from .11to .14(original WW ota updates, unrooted device) a couple of days ago and of course the reboots started...very frequent.

Did cold reboot...same...disabled gpu acceleration..same..

Today I disabled the force gpu acceleration setting and also uninstalled chrome beta browser...as reboots usually happened to me after browsing on internet.

Guess what...no reboot since more than 6hrs...(running in performance mode)
[Asus  Eee Pad Transformer Prime] Yod-b:
I'd participate

So, as I sated before I have problems also. Screen flickering and freezes, but no restarts so far. I'm on ww, and serial is bcokas14xxxx

If you can, you could add me to the list :-)
[Asus  Eee Pad Transformer Prime] mike.s.russell:
One more to add

First time I've posted after lurking for a long time. I'm having all of the same crashing/freezing issues other folks are having since updating to .14.

The only apps I'm running over stock are Touchdown tablet edition, one note, and aldiko reader. I average 2 crashes an hour. Like many others, I'm willing to be a guini pig for .15.

Serial number, C10KAS060xxx

Mike
[Asus  Eee Pad Transformer Prime] demandarin:
Sounds very promising. I get very random rebooted only when using stock or ICS+ browser. Every now n then the page will load and seems to get stuck. Them freeze up n reboot. Other times I would see the FC message n I just press wait and browser immediately starts working again. But the random browser rebooting is getting annoying. Only happens in stock or ICS+ browser for me. So I hope this new update fixes that issue for me as well. Other than that annoyance, everything been working great.

So hopefully this .15 update will be released anyday now.
[Asus  Eee Pad Transformer Prime] cb0798:
My prime has problems too - BCOKAS11****

When I was on the .13 update my prime would reboot but rarely, after the .14 update it restarts so often that it is almost impossible to use. If it is not to late I would like to be involved in the .15 beta test so that I have a chance of being able to use my prime :(
[Asus  Eee Pad Transformer Prime] Hyflex:
Add me to that list.

UK Asus with Serial: bcokas0

I'm able to take calls, able to be contacted any time and am willing to test anything.
[Asus  Eee Pad Transformer Prime] davstir:
I'm in the same boat. No problems whatsoever with .11, then OTA to .14 (WW) and now I have random reboots at least 3 times a day, usually when using ICS+ browser but it's not limited to just those times. Any chance of still getting in on the testing for .15?

S/N: BCOKAS016XXX
[Asus  Eee Pad Transformer Prime] bje2525:
no reboot but lag, and freezeing up..and today no wifi

last night my tp started to get very lagging..i did reboot and still did not help...for the past week i have also been having freezing up just doing regular things email..music..and today my wifi dropped out and will not connect or stay connected...

serial is c10kas0XXXXX
[Asus  Eee Pad Transformer Prime] biker955:
Before .14 I had a quit stable system, perhaps one hanger per week, after firmware upgrade to ww.14 my Prime is unusable, because after 2-3 min it hangs 6 reboots always:-(((

cheers,

biker955
[Asus  Eee Pad Transformer Prime] ohwell:
Mine is a BCOKAS and I also have the dock I havent had any reboots or freezing docked or undocked.
[Asus  Eee Pad Transformer Prime] droid358:
.15 Patch - Test Results

Okay so I've run some tests on my Prime and have some results for everyone. I brought it to work with me today and decided to test out video streaming.

Here are the results of two tests I ran earlier today. I ran the tests with all of the power draining settings on that I could think of to really try and put the device through it's paces.

Task Description: Netflix Streaming

System Config: WiFi on, Bluetooth on, Performance Mode on, Super IPS+ on, 100% screen brightness.

Duration: 119 minutes.

Dock Status: Docked - 0% battery life left in dock.

Start: 70% battery life.

End: 45% battery life.

Results: No reboots.

------------------------------------------------------

Task Description: Youtube Streaming

System Config: WiFi on, Bluetooth on, Performance Mode on, Super IPS+ on, 100% screen brightness.

Duration: 86 minutes.

Dock Status: Docked - 0% battery life left in dock.

Start: 45% battery life.

End: 25% battery life.

Results: No reboots.

One thing to note: I have experienced 1 issue so far on .15 but I am not sure if it's an issue with the firmware or the app itself since I've had the issue happen on all versions of ICS so far.

The stock browser force closed on me once today. I tried to open it and it came up with my previously loaded tabs, (only two tabs with XDA forums) and then it suddenly closed. I re-opened the browser and it started to load the tabs again and force closed once more. The third time I opened the browser the tabs were gone and it started loading the default Asus website. The browser has ran fine after that.

I will try and do more testing later this evening when I'm off work but wanted to share some results with everybody for now.
[Asus  Eee Pad Transformer Prime] se1000:
Do you always run your prime with 100% screen brightness and SuperIPS+????????? :confused:
[Asus  Eee Pad Transformer Prime] uragaaru:
I have something of an interesting finding.

After a factory reset (not a data wipe/restart with volume button, but via the software reset), things seems stable with .14. I have an up time of 25 hours now whereas before I experienced 12 sudden restarts in an hour.

I'm not sure if it is an app incompatibility or some other concern. I'm not a heavy app user and I've refrained from installing flash, so my experience isn't typical.

Granted I haven't performed heavy tasks (video streaming) on my tablet yet, but that was never my general use of it.
[Asus  Eee Pad Transformer Prime] droid358:
No, if you had read my post you would know that I was simply trying to use the highest performance settings to push the device as hard as possible while testing.

I am not doing any tracking right now so I've tuned the settings down a bit. (Balanced Mode, Bluetooth off, IPS+ off, Screen brightness at 60%).

If you have suggestions as to how I should be testing the .15 patch please let me know. I am simply trying to help out the community and taking time out of my schedule to test and report my findings.

SIMPLE ANSWER: No, I do not always run my Prime this way :-)
[Asus  Eee Pad Transformer Prime] eyesparky:
Issues with .14 release too

I am in the UK so updated from .11 to .14 release and have had nothing but issues since. I was pleased to have sound with hdmi out for the first time but then the constant reboots and system freezes started in earnest. I am also getting a lot of app crashes that I was not having under .11 and the media process is crashing all the time.

C10KAS

Under .11 I was getting occasional freezes and reboots but nothing major and not a huge concern as they were at a frequency that was bearable and history has taught me that these things tend to get resolved over time. Since the .14 release I finally understand the frustration many others have been having with the Prime. Currently it is an unusable device, so I hope the coming firmware update resolves the major things.

Edit: I am rooted, mainly so that I can back things up properly for now.
[Asus  Eee Pad Transformer Prime] curiouslee:
Adding another data point

I am in Washington, D.C. running .14 with C10KAS and I am also experiencing the debilitating random and frequent reboots. I am not rooted. I recently went from .11 to .13 to .14. The rapid battery drain problem seems corrected however. Everything had been fine for me (as a light user) through .11.

Eagerly awaiting another update.
[Asus  Eee Pad Transformer Prime] bballer71418:
Can anyone using the .15 beta firmware post their kernel info? Thanks
[Asus  Eee Pad Transformer Prime] demandarin:
OK. I'm running this .15 beta build also now. I'm kind of in a different category than most here. I only experience random rebooted only while using stock or ICS+ browser. It usually happens when browser will lock up n freeze then reboot. Happens randomly but not alot or all the time. It is enough to where its annoying. This was going on way before .14 update. I post back how its working for me. So far so good n seems stable.

Only major drawback is I lost root..lol I remembered when I launched the browser n I saw ads again. Browser loads up fast but not as fast as when I had adaway activated. Plus voodoo didn't work. Tried to restore root n it says root su restored at bottom but checkboxes still empty. Rootchecker confirms not rooted anymore. Damn! Lol I think installing this update manually thru memory card erased the root backup. I checked using astro n I don't see it anymore. I'm missing my root capabilities and overclock ability now :(

Has anyone tried or already rooted on this beta build? If so what did you use? Did voodoo fail for you also n you had to re-root again?

Edit: I forgot to add my serial is: BCOKAS0 Purchased 12/22
[Asus  Eee Pad Transformer Prime] eduardmc:
List has been updated.

Gary is very please with the positive result from .15 and most like it will be the official release for next week.

Please all beta testers

ONLY

pm Gary with your feedback. Only half of the group chosen have replied.
[Asus  Eee Pad Transformer Prime] ZychoFlow:
Tablet reboots after .14

My tablet was working fine (no reboots) until I applied .14.

Now it reboots by doing normal things like opening pdfs.

My serial is BCOKAS11xxxx
[Asus  Eee Pad Transformer Prime] JMQUINT00:
Then choose some different people. Some of us are dying to get our hands on a decent firmware.
[Asus  Eee Pad Transformer Prime] demandarin:
Op doesn't do the choosing, Gary does. I think he may have enough positive feedback to release asap. Could be anytime between now n next week. We good for getting OTA updates very fast. Its coming. Send Gary a pm if you trying to test it out also. Not sure if he needs more for his second control group. He might need some more people.
[Asus  Eee Pad Transformer Prime] clockwork58:
I hope Gary is also doing a sample of people who are NOT experiencing problems. I think I've seen a few people volunteer and suggest this.

For myself, 1 reboot a day with .11 and after 20 minute of Netflix.

.14 has made my system Flawless.

So I hope he's got some people chosen to ensure the patch doesn't potentially break something.

Great work by XDA peeps with Gary. kudos on an excellent thread eduardmc.
[Asus  Eee Pad Transformer Prime] Mthompson33:
Persistent reboots

Just got it tonight installed the ICS upgrade and started rebooting continually.

C20KAS00XXXX
[Asus  Eee Pad Transformer Prime] Zucaritas:
Returned!

A sad day ..

I was still within my 14 days to return it so I pulled the plug and decided I didn't want to mess around with the chance of getting an unstable update EVERY time! Especially since they force updates, argh! Oh well, it was a $500 experiment I was able to get out of, phew. I'll probably stay away from tablets altogether. They're sweet but way too much $$$...

Cheers everyone!
[Asus  Eee Pad Transformer Prime] notown775:
eh a phone off contract cost as much as a tablet.
[Asus  Eee Pad Transformer Prime] alanhzl:
Same thing, picked up my c20kas prime a couple days ago, upgraded to ICS and its been paper weight since.

This is some BS. I m starting to feel a bit negative about the prime. Where the f*uck is your QC ppl Asus.
[Asus  Eee Pad Transformer Prime] dolphine:
WW BCOKAS

Worked well on HoneyComb, repeated reboots on 11 and now 14

Willing to test beta over weekend if open for WW users.
[Asus  Eee Pad Transformer Prime] demandarin:
Official update is coming. Be patient. Testing going well n we will probably see official update anytime now.
[Asus  Eee Pad Transformer Prime] cenonmin:
I hope they release in Australia soon as well :pray: I am sick of all these reboots and weak WiFi
[Asus  Eee Pad Transformer Prime] kecke69:
.11 Reebots and freezes about 2-3 times a day.

.14 reboots and freezes, about 3-4 times every hour !!!!!!

.15 reboots and freezes, about 1-2 times every 36 hour ( now much better ):)

SKU: WW

Serial: C1OKAS10XXXX
[Asus  Eee Pad Transformer Prime] look4me_pl:
Add me to the list

SN C20KASxxxxxx

WW 8.8.3.33 -> works fine

US and WW .11 -> crash/reboots after 5-15s. (even when booting the system)

US and WW .14 -> crash/reboots after 5-15s. (even when booting the system)
[Asus  Eee Pad Transformer Prime] alc027:
Ww .14 c1okas

I have found stability by forcing gpu rendering in developer options. Before that my reeboots would be anywhere between 10 minutes to 20 seconds apart, even when not in use. Now every hours or so.
[Asus  Eee Pad Transformer Prime] jermaine151:
US -.11 no reboots but less than stellar battery life.

US -.14 reboots and crashes often.

Patiently waiting for the firmware update.
[Asus  Eee Pad Transformer Prime] Dirk2007:
.14 (rooted) here, sn BC0KAS156***

Works splendid, no FC's, just a rare crash of Opera Mobile and some horizontal striping.

Willing to test beta.
[Asus  Eee Pad Transformer Prime] hakarune:
So I'm sad to say, i'm now in this group, I was ****ing fine before the last update, now i get 2-5 reboots a day, videos start glitching after playing a couple movies, and constantly having gapps or media.apps crashing all the time, thanks ASUS, I was perfect till now, fix this,,,
[Asus  Eee Pad Transformer Prime] eduardmc:
Run vipermod 4.1 (one click root) it has worked for me in all version since including beta .15
[Asus  Eee Pad Transformer Prime] eduardmc:
Sorry but Gary is the one choosing members from the list i made. I have no control over his decision. Just be glad that he has been so helpfull to our community and prompt in solving our problems.

.15 has fix all my problem and so far Gary is very please with the result from beta testers. I'm not sure if Gary will continue with the beta testing or if he submitted the firmware for google approval. If i know more info i'll get back to you.
[Asus  Eee Pad Transformer Prime] demandarin:
Beta .15 seems to be working great for me so far. Had no reboots so far in stock or ICS+ browser. That was the only place where it would happen at. Seems pretty stable.
[Asus  Eee Pad Transformer Prime] Sp3cia1_K:
Okay, I know I'm kicking a dead horse here but after updating to .14 my stand-by battery life has gone from 2+ days to maybe, if im lucky, a day. Why is this?
[Asus  Eee Pad Transformer Prime] chamberc:
I don't know, strangely, everyone else without exception had bad battery life with .13 which improved dramatically with .14.
[Asus  Eee Pad Transformer Prime] skier6666:
Could .14 be causing all my screen flickering and apps disappearing / re-appearing issues? I didn't have these issues in .13.

It has become very annoying.

Thanks.