yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy Note I717] 918273645ams:
Will it be here by their estimated time? (do you think). Im leaving for the weekend around 3/3:30 and want to have my new phone :)
[AT&T Samsung Galaxy Note I717] brokenartist:
I'm just sitting in my cube waiting for the FedEx page to say Deliver or until 330. Whichever one comes first.
[AT&T Samsung Galaxy Note I717] giantenemybird:
It says estimated time is 3pm est for me. And it should be.
[AT&T Samsung Galaxy Note I717] mjohn222:
no note today

Tragedy!! My tracking pages latest entry was entered at 4:07am "in transit" and that should be "received at FedEx facility". After hours of doing the refresh shuffle and being 10% productive at work...I call FedEx to see what was going on.

My Note has been :eek:

MISSORTED!

:(

The rep then says that the earliest my package will ship is monday :mad:

Someone forgot what overnight delivery meant... :mad: who the hell misplaces a box where there must be what...hundreds of others with the same size and weight.
[AT&T Samsung Galaxy Note I717] NR017:
LOL. Damn. That's TRAGEDY.
[AT&T Samsung Galaxy Note I717] TinhMaiMongCho:
Don't give up hope, maybe the rep is wrong.
[AT&T Samsung Galaxy Note I717] mjohn222:
Thanks!

:(...but 3pm is but 35 minutes away...With the odd way the tracking page looks...it's hard to have any hope
[AT&T Samsung Galaxy Note I717] Jon225:
Did anyone receive tracking numbers or their phone and not get your card charged?
[AT&T Samsung Galaxy Note I717] Sevker:
I'm still having trouble understanding why some were shipped Fed Ex and others USPS.
[AT&T Samsung Galaxy Note I717] xmp:
USPS sucks...

Just wanted to let you all know. In my area after many long calls waiting for info... I have found out that the USPS has no idea where are shippment is beyond mephis TN as of 4pm lastnight cst. And if you think cust services sucks anyplace else... USPS pretty much told me to sit and spin while telling me if I fill out form 3533 I "might" be able to get my shipping cost refunded since they didnt make there overnight shipping date and have no idea when the package will arrive.

While I called ATT to let them know of this problem with USPS so they know never to use that useless service again.. ATT gave me a $20 credit on my account instantly.

ATT you have always did me right... now just please stop using the USPS.. its like playing a slot machine sometimes you win and get your package on time... most of the time you lose and you get it whenever.....

Side note I have alot of parts delivered to me for my job and they all need to be overnight... and we use FEDex only for these... USPS has a really long bad rep for not being able to overnight a overnight package.

I also live in Alabama by the capital and never seen a usps truck after the postal carrier comes. Hope that will happen today but would be the first.
[AT&T Samsung Galaxy Note I717] Fountainhead931:
Yeah I'm going to the store right now to cancel, because their policy is any phone not picked up in 7-8 days will be sent back, so I'm pre-empting their screwing that up too. I'm leaving the country for 2 weeks and so I'd lose it anyway since I leave tomorrow.
[AT&T Samsung Galaxy Note I717] brokenartist:
FedEx just showed up as Delivered. Its sitting outside my back door. I wanna GO HOME NOW!!!!!!!!!!
[AT&T Samsung Galaxy Note I717] jpeg42:
Looks to me that a majority of USPS had theirs shipped to the store?? Although, doesn't seem to be all of them.
[AT&T Samsung Galaxy Note I717] Sevker:
I guess I just had bad luck. I am on a Premier account and had it shipped to my house.
[AT&T Samsung Galaxy Note I717] SysAdmNj:
I ordered at the store to be shipped to my house and they used usps. I'll give them a couple of hours and then Im heading to the at&t store....they better hand over one of their stock ones ;)
[AT&T Samsung Galaxy Note I717] HarmonyFlame:
Address? ;)
[AT&T Samsung Galaxy Note I717] maltrin:
MInes says it is still sitting in the USPS facility in Memphis. Been like that since yesterday at 4:06PM. :(
[AT&T Samsung Galaxy Note I717] trentthompson:
delivered 10:30 am - Oklahoma
[AT&T Samsung Galaxy Note I717] Fountainhead931:
Just got back from my area store where I ordered it. They couldn't / wouldn't cancel and couldn't tell me when it would be delivered.

The manager came over and told me they would hold it for me and I could pick it up in 2 weeks. I told her, ATT store guy told me it would be here Feb 17 if I pre order, and then ATT told me it would be here in an email. Do you honestly think I believe anything ATT or anyone with ATT tells me?

PS: The manager was walking around with a Note in his hand playing with it...absurd.
[AT&T Samsung Galaxy Note I717] CradleRob:
Check My Post on the USPS Thread.

They won't...They Can't (or so they say). Spoke with manager and there is some sort of hold on your account until you activate the specific phone that they shipped (tied to the device id), so their system won't let them swap it out.

I believe him...but I'm still PISSED@!!!!!@@$%#%#%
[AT&T Samsung Galaxy Note I717] bman17:
That's just completely insane!
[AT&T Samsung Galaxy Note I717] giantenemybird:
This is true. It would give us an error if we tried to do it.
[AT&T Samsung Galaxy Note I717] Apo11on:
Got mine 1:30pm PST via FedEx. Charging...Can't believe how frickin' thin it is.
[AT&T Samsung Galaxy Note I717] mejori:
i have not ordered mine yet as i am undecided .. but last month when i ordered my wifes HTC vivid from ATT (overnight) it was supposed to arrive on a moday and did not arrive until Wednesday..so i called ATT to ask what why and how..:confused::mad: and of course to get some sort of credit:rolleyes:

after speaking with a supervisor or two .."overnight shipping is technically not overnight through USPS you have to allow up to 3 days" :mad::mad::mad::mad:

i paid $50.00 for what was supposed to be $200.00 but i was still mad as hell ...overnight is overnight !!!!
[AT&T Samsung Galaxy Note I717] Mortem Tuam:
Ordered my Note at the corporate store Feb 5th 11am CST

I was assured it would be at the store Feb 17th

I was told I had to order it at the store because I was using another line upgrade not my own.

I went in just a few minutes ago.....phone was not there, and the manager said he new nothing of any pre-order deals.....even though I ordered it from his store from his people who assured me they knew of the deal and assured me it would be there the 17th

I was not happy.....Manager put it in writing, if phone doesn't show today.....$50 credit. If it doesn't show tomorrow, another $50 credit. I am not happy about the phone not being here but $100 credit isn't bad......I may not have mine until Sunday, but when I get it on Sunday....I will only have paid $199 for it.
[AT&T Samsung Galaxy Note I717] CradleRob:
Any chance you can scan in what he gave you in writing so the rest of us can try to get our stores to match that agreement??
[AT&T Samsung Galaxy Note I717] Mortem Tuam:
He wrote it on the back of his business card, I can snap a pic and post it.

---------- Post added at 11:24 PM ---------- Previous post was at 11:19 PM ----------
[AT&T Samsung Galaxy Note I717] itsjdmyo:
Please do that. I am off work in about 2hrs and am going straight to the ATT store that i ordered my phone from...this is making me very irritated...
[AT&T Samsung Galaxy Note I717] Akeytas:
I called 611 on my phone and was able to get a $150 statement credit applied to my account since mine didnt show up today. They straight up asked how much I wanted a credit for to resolve the situation and I said meet me half way on the upgrade cost.

Mine was shipped USPS and is still in Memphis apparently. Very irritating.
[AT&T Samsung Galaxy Note I717] CradleRob:
I am at the AT&T store where I ordered now. I came in with several of these discussions of what has happened and what other store managers are doing. *****ing like I've never *****ed before.

Not sure if they are going to do anything. He is in the back now.

He just came out and is trying to get me one from their store stock now. Trying to figure out how to lift the hold on my account due to the other preorder.

So I might be getting one today yet!!! I'll let u know!

I am at the register now. A new white note in box in front of me!!!
[AT&T Samsung Galaxy Note I717] korngames:
Got mine. USPS. Marietta, Georgia.
[AT&T Samsung Galaxy Note I717] ulkesh:
Ha, I live in Cumming :) Hello fellow Note-lover who lives nearby!
[AT&T Samsung Galaxy Note I717] beazie0885:
Found ya korngames!
[AT&T Samsung Galaxy Note I717] jpeg42:
Well technically as a preorder it is backordered until it is shipped. So he is correct.
[AT&T Samsung Galaxy Note I717] Valyence:
So you think that mine still may ship today?
[AT&T Samsung Galaxy Note I717] INeFFeCTiVE:
i hate people...

"technically a butt plug is a dildo".

sorry man just frustrated...
[AT&T Samsung Galaxy Note I717] hausman:
The Note is much too big to use for that, you'll hurt yourself.

(sorry...just frustrated too)
[AT&T Samsung Galaxy Note I717] jpeg42:
I understand dude. All I am saying is that all the CSRs can see is that the status is backordered, and will be off backorder when it ships. Which is the state the phones are in right now.
[AT&T Samsung Galaxy Note I717] Mauijpm:
Weeeeeee! AT&T is the best! Never do we receive accurate or consistent information. It is only 7 in the morning here and I already need a drink.
[AT&T Samsung Galaxy Note I717] Plexicle:
ATT status still says: Processing

ATT Premier status still says: Pre-order

I will update when either changes on my end. :)
[AT&T Samsung Galaxy Note I717] hausman:
Yeah, but you get to live in Maui, so enjoy your drink and relax. :)

I called this morning to check order status (since I have a credit card issue that will probably cost me until Monday to receive this thing...grrrr). Rep said they hadn't attempted to charge the card yet and they don't do so until they ship, which means I have zero time to sort this out between when they attempt the charge and they put the boxes on the white truck if the charge fails. He also said (as others have stated) that their status shows as backordered and that's normal for preorders.
[AT&T Samsung Galaxy Note I717] slaydog:
WTF

AT&T website is barely working at this point. I just got a "Try again later" message. How many people are refreshing that page!?!?

What is wrong with you people!?!?!?:D
[AT&T Samsung Galaxy Note I717] Mauijpm:
F5 F5 F5 F5!!!!!!
[AT&T Samsung Galaxy Note I717] droidal:
HURRY!!! Stop checking your shipment status and turn around.

:D:D:D:D:D:D:D:D:D:D:D:D:D
[AT&T Samsung Galaxy Note I717] maxjivi05:
No long on backorder everyone should sshow that now =)
[AT&T Samsung Galaxy Note I717] Plexicle:
SHIPMENT STATUS: BackOrdered

Not yet. :(
[AT&T Samsung Galaxy Note I717] jpeg42:
EDIT : Oooops!! got excited too soon. That was my old iphone.....DOLT!!!

But my backorder is off now!!
[AT&T Samsung Galaxy Note I717] Mauijpm:
Premier order status still shows back-ordered.
[AT&T Samsung Galaxy Note I717] INeFFeCTiVE:
Mine still shows backorderd
[AT&T Samsung Galaxy Note I717] jpeg42:
Are you checking here : https://www.wireless.att.com/order_status/
[AT&T Samsung Galaxy Note I717] Plexicle:
Wow, and I just refreshed again. JUST changed from "BackOrdered" to:

SHIPMENT STATUS: Processing

at 12:21PM EST.

I will update again when it changes.
[AT&T Samsung Galaxy Note I717] Mauijpm:
Premier order or regular order?
[AT&T Samsung Galaxy Note I717] jpeg42:
That premier status site sucks. check on the link I posted above, and use your phone number as the reference.
[AT&T Samsung Galaxy Note I717] INeFFeCTiVE:
No i am a "Premiere" customer... that means I get fewer updates.
[AT&T Samsung Galaxy Note I717] mowiemark:
On AT&T.com site mine says processing now. Did say back ordered. Premier site still shows back ordered. But that is progress first time I've seen it change since I ordered on the 5th.
[AT&T Samsung Galaxy Note I717] CykoDad:
Mine says In Progress following the link your provided.
[AT&T Samsung Galaxy Note I717] Mauijpm:
Thanks for the heads up. I was using the order number as a reference and it wasn't working.

My status is "in progress" and the tracking number is "pending shipment". Is that what you see?
[AT&T Samsung Galaxy Note I717] will21478:
Thanks for the link its way better than the Premiere one!! :) I feel better now lol
[AT&T Samsung Galaxy Note I717] jpeg42:
Yup. Just a few minutes ago there was a 1 in the backorder column. That is gone now.
[AT&T Samsung Galaxy Note I717] Plexicle:
It's a Premier order, but that was the regular status. My status on the Premier site still says "Pre-order." I will check again now before posting...

Yep, still Pre-order. Pics incoming of both...

http://www.lolmd.com/1.png

http://www.lolmd.com/2.png

http://www.lolmd.com/3.png
[AT&T Samsung Galaxy Note I717] canecbr600:
If ur a premier acct, and did a add a line, I don't think the order will show up here, only if it was an upgrade.
[AT&T Samsung Galaxy Note I717] maxjivi05:
Well all warehouses may not have updated the main two have though so if your in the main two your backorder should be gone. =)
[AT&T Samsung Galaxy Note I717] Plexicle:
It was an upgrade for me, and my status shows up on all of the sites.
[AT&T Samsung Galaxy Note I717] jpeg42:
Thanks for all the insider updates!!! Keep them coming!
[AT&T Samsung Galaxy Note I717] bman17:
Yeah I think we've overloaded the system, Now I can't even get into "My Order Status" now. Just spins......:eek:
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
Order status server racks:
[AT&T Samsung Galaxy Note I717] bman17:
Just tried again, now says "In Progress- Pending Shipment" no backorder stuff now!!!!
[AT&T Samsung Galaxy Note I717] bkeaver:
ok AT&T just pulled my funds from my account!!! :D
[AT&T Samsung Galaxy Note I717] Plexicle:
Watching this thread and my status like a hawk. l0l

No charge on my card yet. :(
[AT&T Samsung Galaxy Note I717] giantenemybird:
I just talked to a premier representative who said it won't ship until tomorrow.... I ordered literally as soon as it was made available...
[AT&T Samsung Galaxy Note I717] bigco504:
Just recieved a email from att!!!
[AT&T Samsung Galaxy Note I717] hauj0bb:
Just got this email:

:mad:

I pre-ordered on the 11th at the ATT store, maybe I wont be picking it up on Friday.
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
One dude said he didn't get his iphone tracking number until 6AM the day of his delivery . . . I think my "F5" finger is going to be as raw as my thumb the morning after my parents brought home that gloriously glossy black box from TOYS-R-US with an NES inside it . . .
[AT&T Samsung Galaxy Note I717] trentthompson:
just got my shipping # so check your emails
[AT&T Samsung Galaxy Note I717] Plexicle:
They have no idea what they're talking about. I wouldn't put any stock into that.
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
Freal? When did you order? Conf# or tracking #? Carrier?
[AT&T Samsung Galaxy Note I717] giantenemybird:
Funds were just taken out of my account. Boner activated. Never been so happy to have money taken out of my account.
[AT&T Samsung Galaxy Note I717] Plexicle:
Please take my money!
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
I don't care who ya are that's funny right there.
[AT&T Samsung Galaxy Note I717] korngames:
Well

My order has said "processing" since I placed it on 2/5. No change here.
[AT&T Samsung Galaxy Note I717] bman17:
Yeah, have to +1 that....
[AT&T Samsung Galaxy Note I717] sweetboy02125:
What the heck? Me too, What processing meant? I'm getting alliterated
[AT&T Samsung Galaxy Note I717] bman17:
3-5 B Days? What the heck? Your better off picking the phone from ATT or Bestbuy before then!
[AT&T Samsung Galaxy Note I717] socalphil:
Just got an e-mail saying. Thanks for your order it is now being processed for shipping. Tracking number will be sent shortly. Status now shows back ordered as 0.

Welcome To AT&T

AT&T - Wireless Order Confirmation

Dear Phillp

Welcome to the largest digital voice and data network in America .

Thank you for your recent order, we value and appreciate your business. Please refer to the important information below.

Purchase Order Number:null

Billing Account Number:1---------

Equipment Order Number: EXTP----------

Shipping Order Number: 42----

Item Name Samsung I717 BLU PHONE

Number 1

Quantity Ordered 1

Unit Price $444.99

Extended Price

65503 1

Various SIM 73057 1 $0

FREIGHT$14.95

88869

1

Here are the details of the services you have selected for your new subscribers to AT&T.

Subscriber Name

Wireless

Number

Rate Plan FT9NTN1400RUMMUNW

PHILLP S 818-----------

We are working hard to fulfill your order as soon as possible and you will receive an email as soon as we complete shipping. The email will include tracking number link(s) for your convenience.

Check the status of your order at any time at our website by clicking here or by calling our automated system at 877-782-8870.
[AT&T Samsung Galaxy Note I717] RipplingHurst:
Nothing for me here (East bay area). ATT says processing, Premier says "pre-order". Oh well.
[AT&T Samsung Galaxy Note I717] bkeaver:
i think you have been told bad info my friend...
[AT&T Samsung Galaxy Note I717] maxjivi05:
I got the shipping # email again but no tracking. It just means they processed your payment and you should get a tracking # shortly. They only charge your card/bank once they have it ready for shipping they just have to report your tracking # now =)
[AT&T Samsung Galaxy Note I717] maxjivi05:
Most of the reps I work with are retarded don't listen to them... lol
[AT&T Samsung Galaxy Note I717] bman17:
Mine now says: Our fullfillment center is processing your order for shipment

And my shipping method is overnight at no cost.

Not sure if that because I'm through the Premier Site or not.

Primeir Rep said that shipments wouldn't happen till after 3pm CST on the 16th. And I "should" get it then on the 17th.

But it's progress nonetheless.

I have a competing order through BB right now. So I'm one click away from canceling it, even-though I'll lose out on the free case, $50 gift card.
[AT&T Samsung Galaxy Note I717] maxjivi05:
That's because FedEx / UPS picks these orders up at 3:00 PM
[AT&T Samsung Galaxy Note I717] CykoDad:
Ok, who broke the order status page???
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
One dude on here tried to cancel yesterday and they wouldn't let him because it was shipping today . . . so yea, I'd say it's too late.
[AT&T Samsung Galaxy Note I717] bkeaver:
my back ordered column is now 0's where as it was all 1's
[AT&T Samsung Galaxy Note I717] socalphil:
I shipped mine priority just to be sure, but I now realise that I got charged for nothing. I will wait until it arrives before I take this up with them. I have had orders cancelled before because of some not so smart cust rep removing from system.
[AT&T Samsung Galaxy Note I717] Mauijpm:
All of us. :D
[AT&T Samsung Galaxy Note I717] maxjivi05:
This is so painful waiting.. I'm so glad I'm off work tomorrow... lol
[AT&T Samsung Galaxy Note I717] bman17:
I would cancel the BB order, which I just checked and still says "backordered"
[AT&T Samsung Galaxy Note I717] maxjivi05:
BB probably dont update their page as fast as AT&T since they rely on AT&T to get their phones to them.
[AT&T Samsung Galaxy Note I717] LiquidArrogance:
oooh gotcha
[AT&T Samsung Galaxy Note I717] SweetRedVoice:
Mine had qty backordered now has 0 and "In Progress". So excited! :D
[AT&T Samsung Galaxy Note I717] bigco504:
Don't go through the order status link on the new email go through the link on the email they sent when you placed your order,that worked for me
[AT&T Samsung Galaxy Note I717] Mauijpm:
Doesn't work if you ordered through Premier, because the email contains a link only to the Premier Order Status site. Guess we just have to wait until the regular order status site comes back up.
[AT&T Samsung Galaxy Note I717] CykoDad:
The link on the email they sent me when I placed my order hasn't updated since the 6th. I ordered on the 5th.
[AT&T Samsung Galaxy Note I717] hausman:
No change here either. I actually found the link and pre-ordered on the 4th. Still shows "In Progress" and "Pending Shipment", no email, and no auth hold on the card (though that can take 20-30 minutes to show up).
[AT&T Samsung Galaxy Note I717] bigco504:
Use your phone number and you should see some progress on your status,i ordered on the 5th too
[AT&T Samsung Galaxy Note I717] Mauijpm:
Same here.
[AT&T Samsung Galaxy Note I717] auramae:
How many times can I check my order status before I need an intervention? As long as it says "processing" I will keep hoping the next person through the door is the Fed Ex driver. It COULD come today...right? My husband even called me to wish me Happy New Phone Day. He's almost as excited about my new phone as I am.
[AT&T Samsung Galaxy Note I717] Mauijpm:
I am pretty sure all of us are way past the intervention point. :D

Every time my phone beeps to notify me of an email, I nearly jump out of my seat and hurry to check it... Only to see that it is spam thus-far. I need a :beer:
[AT&T Samsung Galaxy Note I717] socalphil:
Sex Addiction became a disease. (Just used to be called having fun)

Phone Addiction probably next.

Call Dr Drew.

And remember there's always Zanax if the anxiety is getting to you.
[AT&T Samsung Galaxy Note I717] INeFFeCTiVE:
Zandy bars!!!!
[AT&T Samsung Galaxy Note I717] Mauijpm:
Now the Order Status page isn't loading and is saying "Maintenance In Progress". Sigh
[AT&T Samsung Galaxy Note I717] bkeaver:
it just worked for me
[AT&T Samsung Galaxy Note I717] Sevker:
Before the order status page self destructed, my order was still pending shipment and I haven't received an updated email since the 5th. I ordered in store at ATT.
[AT&T Samsung Galaxy Note I717] korngames:
Order status still works for me, and nothing has changed. Processing for the last eleven days.
[AT&T Samsung Galaxy Note I717] Mauijpm:
I'm pretty sure that is generally the case with everyone. AT&T has done a horrible job with communication and updates on this pre-order process. Besides not having much / accurate communication, they send different emails to different people based upon the channel they purchased it (regular online, Premier, in store).
[AT&T Samsung Galaxy Note I717] jpeg42:
If you ever ordered an iPhone, happens every time. The issue is poor communication to the CSRs, then that info comes back to the forums.

But to play devil's advocate a bit, why get down on AT&T if it is not tomorrow yet? If you don't get it tomorrow, sure be pissed. But they haven't messed up anything yet.
[AT&T Samsung Galaxy Note I717] bman17:
Ain't that the truth! I never make a year it seems like before I want to get a new phone! And that's after WANTING a new phone after 3 months.....

Mine still says In Process
[AT&T Samsung Galaxy Note I717] jpeg42:
And with that, JUST GOT MY TRACKING NUMBER. FEDEX!!! WOHOOO!

Picked up

Initiated Picked up In transit Delivered

Picked up

FORT WORTH, TX

Shipment Dates

Ship date Feb 16, 2012

Estimated delivery Feb 17, 2012 by 3:00 PM

Destination
[AT&T Samsung Galaxy Note I717] jasonblaine23:
I just spoke with online order customer service and I was told that the warehouse is just starting to show the phones being in stock. He said that hopefully they will start shipping today. fingers crossed!!
[AT&T Samsung Galaxy Note I717] Mauijpm:
Congrats! Regular order or Premier?
[AT&T Samsung Galaxy Note I717] jpeg42:
Premier. DATE ORDERED:02/09/2012 SHIPMENT STATUS: Shipped

Still doesn't show up shipped on the Premier status site yet, just the AT&T site.
[AT&T Samsung Galaxy Note I717] Mauijpm:
Thanks. I ordered mine through Premier on 2/4. I hope I get an update soon.
[AT&T Samsung Galaxy Note I717] Plexicle:
Ahhh! So jealous. My status hasn't updated yet, nor has my card been charged. I also ordered at the same time and through Premier as well.
[AT&T Samsung Galaxy Note I717] corey_r:
The att site for my order info won't even load now. I have to call in to check now ugh.
[AT&T Samsung Galaxy Note I717] Fountainhead931:
Yeah, that's cause all us Note guys are flooding it....HOPING they're getting ready to take a big dump - mass email to tell us our Note's are arriving tomorrow!