yashsingh1/xdaforums huggingface dataset:
[HTC Rezound] psolowes:
Thanks for the confirmation!

I appreciate your confirmation that the Token is unique each time it is run. I didn't notice clear information about that on other forums.

Looks like the Tweets are active @HTCdev on the 173 issue. Hopefully we will see resolution soon, I'm excited to try an ICS ROM.
[HTC Rezound] Zakarumite:
Thanks, I have the same issue...

Figures the day I finally decide to root my Rezound and install ICS something goes wrong...
[HTC Rezound] Bradh024:
Same thing here also, I called HTC but I didnt get anywhere. They said they would create a trouble ticket and somebody will contact me within 10 days.
[HTC Rezound] dopediculous:
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.

Sent from my Re-ZiZzLe
[HTC Rezound] NilsP:
Should work fine
[HTC Rezound] Bradh024:
The update has nothing to do with it, I just got a replacement phone today and it had hboot 2.10 on it, and it didnt work. I updated to hboot 2.11 and same thing.
[HTC Rezound] Atnevon:
I just got my Rezound in today.

I'm getting the same error from the site as well. I got mine from Costco in the mail because they were out of stock at the store.

I guess I am waiting this out to see what happens.

As a note, I have not activated the phone yet. Just left it in the charger for a bit, then tarted my unlock phase. Not sure if this is related, but, merely trying to provide some more info to the issue.
[HTC Rezound] rmk_ri:
Update from @htcdev:

"@teletype3 @con247 @JMZ_software Hi all - we did find an issue and have escalated this to find the cause of the problem."

EDIT: It's working now!

"Token Submitted Successfully!

You've been sent an email with your unlock key as a file attachment. Please review this email for further instructions and a link to complete the Bootloader process."

And I did indeed get my Unlock_code.bin. :)
[HTC Rezound] psolowes:
Possibly fixed

I was just able to to successfully submit a token and was sent a .bin file in response. I've just pushed the file to my phone..

fastboot flash unlocktoken Unlock_code.bin

..confirmed my choice to unlock, and am rebooting now.
[HTC Rezound] coolfelix:
I got the same error yesterday night and stayed up the whole night trying to resolve the problem, finally it turns out to be caused by the website itself, holy ****.
[HTC Rezound] jalin725:
I have a question. I recently had a hard drive crash and lost my Unlock_code. is there a way to get a copy of it? Can I repopulate a new one from HTCDev?

Thanks in advance!
[HTC Rezound] jmz:
Yes you can get a new one
[HTC Rezound] jalin725:
Ok cool, so if I had to go back to stock to get the OTA update i can get a new code to unlock.
[HTC Rezound] jmz:
Yup

10char
[HTC Rezound] superchilpil:
Yes, they fixed the error yesterday
[HTC Rezound] parasharkk:
Good to see they fixed the website.

I was having the same problem a few days ago. I had previously been unlocked. When I couldn't get it to work after the OTA, I had the idea to re-use the .bin from the previous time. It worked like a charm. May be worth saving the email for future use in case there are issues again.
[HTC Rezound] androidadam81:
Code 173 for HTC Evo 4G

Hi there,

I'm having the same issue for my HTC Evo 4G. Seems to be a lot of it going around.

Token not being accepted by HTCDev website. Hopefully this gets corrected soon...I need my wifi back!!!
[HTC Rezound] JohnDorian:
I found a way to bypass the problem and unlock my updated HTC IncredibleS anyway.:D

May someone could figure out something similar for other nodels.

This is my solution:

http://xdaforums.com/showthread.php?p=22379402#post22379402
[HTC Rezound] androidadam81:
Finally got this to work with HTCDev.....thanks for all your help.
[HTC Rezound] jelmer-p:
This is happening again now, maybe the issue has to do with server overloads
[HTC Rezound] Bert336:
same 173 error when trying to unlock HTC One S plz HTC fix it!
[HTC Rezound] Myrrhman:
:eek:Same here ... going slightly mad !!:silly:

(don't mind the signature- HOX was dead-got repaired-want viper back!!)
[HTC Rezound] gadha007:
Yup. The error still continues. Losing my mind! Spent so much time to get this to work but to no avail! sheesh!
[HTC Rezound] kirbfucius:
Yep... I just got a new Rezound with a warranty swap and I can't unlock it. If I can't unlock it, is it even a phone?
[HTC Rezound] tstarf:
I went on HTCDev to enter my unlock token and it gave me a error message:

Unlocking Bootloader Failed!

Sorry it didn't work out. Here's why:

We're sorry, but it appears your attempt to unlock the bootloader on this device has failed. This could be caused by several factors including simple errors in the entry of the unlock token, problems with your device, or a lack of manufacturer support for the unlocking process. Please see the specific error code listed below, and try again if necessary.

Error Code: 173.

Error Reason: Check Rule Fail with exception

I been tryin all day but still the error.... i heard n hav been readin this happened before
[HTC Rezound] gadha007:
:laugh:

---------- Post added at 12:53 PM ---------- Previous post was at 12:48 PM ----------

Called HTC asking them for help and they flat out refused. They tried to convince me against unlocking infact: said I would lose warranty, and I told them I didn't care. Not the most supportive support team, huh?
[HTC Rezound] dvbfan:
htcdev.com seems to be to slow, many connections timed out today :confused:
[HTC Rezound] tstarf:
Smh not supportive at all... But wait isn't that the whole purpose of the HTCdev website is to unlock anyway? Plus it warns u that your going to void your warranty I think we're all full aware if.. so if we want to void warranty it's our choice and shouldn't n convinced otherwise
[HTC Rezound] LazySheep:
I am also going crazy with that error, I hope they will fix it soon
[HTC Rezound] Murri69er:
Going Mad!

Have been trying all night till I found this post, thought I had completely lost it. Any workarounds?
[HTC Rezound] croppz:
Going through the same BS trying to unlock my DNA. This 10 minute process of unlocking and rooting my phone has turned into an all day affair because they can't maintain servers.
[HTC Rezound] jdemerol:
+1

Thought I'd finally get my DNA unlocked....how many more obstacles?!
[HTC Rezound] Myrrhman:
So I suspect/hope it has something to do with HTCDev and not our devices.:confused: Hope it gets fixed soon !!:eek:
[HTC Rezound] croppz:
I was happy to wake up this morning to see the new, much safer method to unlocking my phone so I can root it. Only to find out HTCdev is down. It's been down since 10am eastern.

Yup. Something with their site, not our phones.
[HTC Rezound] Pitbullak47:
HTC ONE S

Yeap i have the same problem...

i am trying from 8 pm and still the same error 173....
[HTC Rezound] Root-Maniac:
Any one succeed yet in unlocking??
[HTC Rezound] addictedhacks:
I'm getting error code :(
[HTC Rezound] Root-Maniac:
its really pissing me off
[HTC Rezound] gadha007:
The website is laoding pretty smoothly but the moment I enter the token ID thing, it takes forever and then I end up at error 173 again.

Now I'm no genius in these affairs, but perhaps they just took some permissions away or something? I'm guessing not as this is not working across a whole board of devices and not just one of the models.
[HTC Rezound] Murri69er:
Going nuts still, how long could it possibly take? What has gone on at HTC!
[HTC Rezound] gadha007:
In the attached picture, I have pointed to what I think is anomalous. Having no idea how the code written by djrbliss works, I'm hoping this is likely a fault with HTC's server and not the adb?
[HTC Rezound] iSZDroid:
Website is running smoothly and faster than an hour ago, but it's still end up with the "Error: 173" message.
[HTC Rezound] Arto:
same problem here ! maybe we should lock our wallet, then htc could not scam us with their crap
[HTC Rezound] mvha:
The same problem with EVO 3D GSM :(

so sad
[HTC Rezound] Majid81:
Same issue with my ChaCha!
[HTC Rezound] JRengo:
Same here with my brand new new HTC One X.
[HTC Rezound] Root-Maniac:
wow.... this is really screwing me up... damn htc
[HTC Rezound] bildou:
Same issue with Incredible S
[HTC Rezound] Root-Maniac:
same issue with htc evo 4g
[HTC Rezound] addictedhacks:
At the bottom of HTCDev there is a contact form. I used it before a few months back and I got through. They provided my unlock code bin file. I suggest we all contact them and let them know this is uncalled for. My guess is there working on the site with complete disregard for us. Maybe if we let them know they'll think twice before interfering so often...

https://www.htcdev.com/contact
[HTC Rezound] stryver:
patience is a virtue

the point has been established, 173 is definitely a server error. There's not much we can do from this end, so everyone calm down and expect this to take a couple days(although i doubt it will). The worst thing we can do is constantly refresh the page and cram the servers even more. I'd check back every once and a while, but if you get the error code again, its not a good idea to keep retrying in the same minute, it can only make matters worse, just sayin'.
[HTC Rezound] Arto:
Answer from HTC :

"we work on identify and remove the issue, please be patient and try to use the site again in few days" WTF!!! in few days I will don't need to unlock my device anymore as I will destroy it and buy a SIII.
[HTC Rezound] iSZDroid:
A few DAYS?

What the hell is goin' on?

I got a new device yesterday morning and I'm stucking at the bootloader unlock.

This can't be true..
[HTC Rezound] RealZac:
DAYS?? This can't be true! :mad:

Yesterday I got a new device, too. I have to restore my cwm-backup, but since the unlock-"service" is down, my One X is just a neat looking paperweight!

Damn.
[HTC Rezound] landen_michael77:
Same here being trying evo 4g since yesterday morning.
[HTC Rezound] pacut:
Trying since this morning..no way...same error for my One S too.

Damn HTC !
[HTC Rezound] kirbfucius:
That seems a little harsh. You're acting as if sites never have functionality issues and that they're constantly breaking the unlock feature of HTCDev. Complete disregard for us? It was most likely an unforeseen side-effect from an ancillary server. The last time this happened, at least according to this thread, was last February. That's just shy of a year since they've had any issues and I'm sure the site has undergone other maintenance since then.

As a separate note I've also received a copy/paste statement from them:
[HTC Rezound] pacut:
Their reply:

With regards to your enquiry, kindly note that our servers are currently experiencing heavy traffic and may be unavailable temporarily. This is only momentary and normal service will resume shortly. Please try to perform the unlocking of the bootloader a bit later.

MMah !!
[HTC Rezound] Bert336:
they cant be selling that many HTC's can they?? are they getting hammered for unlocking codes or what? come on htc give us the light!
[HTC Rezound] tyrean:
In Germany HTC didn't answer they were telling me:

"The site works smooth and fast"

"We don't know the error 173"

"We don'tsupport That"
[HTC Rezound] iSZDroid:
You can check the status of htcdev.com with isup.me. (also known as Down For Everyone Or Just Me)

Just type "htcdev.com" into the field and press enter.
[HTC Rezound] Bert336:
Received this a few minutes after contacting them...

---------------------------------------------------------------------------------

Dear <me>,

Thank you so much for contacting HTC customer support center.

I will be glad to help with HTCDev.com. It does seem that there is some high traffic to the site currently, so you may get some failure to load page messages.

However, you may also wish to try the site in another web browser. For example, if you are using Chrome perhaps try Internet Explorer, or vice-versa. <me>, if any issue remains please let me know which web browser you are using and if the other browser worked and I will take a look. I'd also like to gather the device serial number and software number from your phone.

We can get the serial number by navigating to Settings, scrolling down to About (or About Phone), and then selecting Phone Identity. Similarly, we can get the software number under about (or About Phone)>Software information.

Thank you for being a part of the HTC community and thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 6AM to 1AM EST, 7 days a week.

Have a great day!
[HTC Rezound] kirbfucius:
Yeah.. now it looks like the entire site is down or slowed to a crawl again. Previously it was down and then up but with Error 173 being displayed. Hopefully the current disruption is caused by them taking the necessary steps to fix the unlock errors.
[HTC Rezound] Northantrim:
Ugh, this is very annoying because I relocked my bootloader to update hboot, now I need to unlock it again and my device is bricked until I unlock it and can use recovery.
[HTC Rezound] Bert336:
reply #2

------------------------------------------------------

Dear <me>,

I apologize, for any inconvenience that you may have experienced when tying to unlock the bootloader of your device, <me>.

Currently our page is under maintenance. Please stay tuned to HTCDev.com as we will have the page working as soon as we can.

Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 6AM to 1AM EST, 7 days a week.

If this answers your comment or question, please click here to complete the process.

To submit another comment, please click here.

Sincerely,

The HTCDev Team

--------------------

Bummer!
[HTC Rezound] kirbfucius:
With that kind of reply, I think my theory was right! They performed maintenance and broke unlock, people fussed, and now it's down again to fix unlock.

Soon my friends, soon!
[HTC Rezound] Northantrim:
I hope it's back up and running within the next few (~10 hours) so I have a phone for tomorrow!
[HTC Rezound] iSZDroid:
I keep tryin'...

Status: still gettin' the "Error: 173"-Message.
[HTC Rezound] eddync_007:
Error Code: 173.

Error Reason: Check Rule Fail with exception.

same error with HTC INspire 4g
[HTC Rezound] tyrean:
Still not working for me
[HTC Rezound] Murri69er:
Im still getting a prolonged load time then error message 173, I wish there was a timer or sumthing I could stare at :silly:
[HTC Rezound] foxx1337:
173; one s s3 on 4.0.3 EE
[HTC Rezound] jelenkovic1:
Error 173

Did anybody succeed?

For past hour I am trying and getting this error 173 for Desire C :crying:
[HTC Rezound] Bert336:
been broken still broken since yesterday morning....just give it a few hours and keep trying i gave up for the day, will try again tomorrow.
[HTC Rezound] Northantrim:
Well, look what I found to use in the meantime!
[HTC Rezound] Belovoj:
so... i am getting really tired of this... it's the second day the unlock isn't accepting my identifier token (one x). htc officialy becomes the worst mobile manufacturer...
[HTC Rezound] Murri69er:
I reckon it's also driving me nuts!!!

We're sorry, but it appears your attempt to unlock the bootloader on this device has failed. This could be caused by several factors including simple errors in the entry of the unlock token, problems with your device, or a lack of manufacturer support for the unlocking process. Please see the specific error code listed below, and try again if necessary. yep done that!
[HTC Rezound] abakshi0110:
I decided to today to try and root my phone. What a good idea that was i have been able to get no where until dev fixes their unlock bootloader. i hope they get around to fixing it soon.
[HTC Rezound] DevinCharles:
I tried replying to James Taylor's twitter message to HTCdev, but I'm not really twitter savy. I just sent them the issue through their website "comments" link. Hopefully I'll get an answer soon! :eek:
[HTC Rezound] stryver:
8:30pm and still no avail... :( I'll try again in a few hours and will report back.
[HTC Rezound] ystasino:
Past midnight and HTCDev is crawling. This is a bit of a joke in my opinion. 48- hour maintenance? That's a throwback in the days of the 90s hotmail accounts. Still better than Motorola, but that's not much of a consolation.

@12:34 ET

Error Code: 173.

Error Reason: Check Rule Fail with exception.
[HTC Rezound] RealZac:
Yes! :)
[HTC Rezound] addictedhacks:
I wasn't asking your opinion. You have one keep it to yourself. Point is if you contact them they will send you the bin file. Good day sir, I have nothing more to say to you.

If you want to unlock your phone Here is the link: https://www.htcdev.com/contact
[HTC Rezound] stryver:
We're good to go everyone, website's back up!

paste your identifier token and submit here...

http://www.htcdev.com/bootloader/unlock-instructions/page-3
[HTC Rezound] addictedhacks:
For those who are curious this happens pretty often with HTCDev. If you need your unlock code bin Just use the contact form and they will get it to you.
[HTC Rezound] Northantrim:
Yes!!!

edit: great. my sdcard has been wiped.
[HTC Rezound] iSZDroid:
Ladies and Gentlemen, it's done!

Unlocked Bootloader for me. :)
[HTC Rezound] Murri69er:
ARGH, Still getting error message, have double checked token, please tell me I havent buggered it by generateing more than one token in my millionith attempt to unlock, I have generaterated another since the site has apparently come up any tips?
[HTC Rezound] pacut:
Incredible. After message submission to HTC Dev, suddenly the web site now accepts my request and sends my bin.

;)
[HTC Rezound] plaidcounty:
Maybe try using a different browser. Never used to work for me on chrome so I tried worth Firefox and all was good... Good luck!

Another success here! Got my unlock token. I for one am grateful they got it online again. There sure are a lot of entitled people in this thread! But of course I'm sure those people have never let anyone down or ever made a mistake... :rolleyes:
[HTC Rezound] mvha:
I too tweet to htcdev about that iasue. Waiting for some reply.

Pls follow that tweet on mvhapl.
[HTC Rezound] Bert336:
after seeing the good news from a few of you guys i submitted mine through chrome, it took as it gave me the successful message...but how long am i suppose to wait until i get this in my email (gmail) ?
[HTC Rezound] anastasty:
Worked through Firefox

Note sure if it's a coincidence, but I tried 5 times through Chrome and kept getting dropped connections. Switched to Firefox and it worked the first time. Yet to receive the email, so we'll see.
[HTC Rezound] ystasino:
It now "works" in that it says that the token was submitted successfully, waiting for email...
[HTC Rezound] Bert336:
hour and a half and still no email :(
[HTC Rezound] viperrobert:
Same here, no email, i used the contact form and reported the problem

Thank you for contacting HTC.

With regards to your inquiry, kindly be informed that we have some issues with www.htcdev.com site and we work on fix this issue, please be patient and try again the unlock tutorial in few days.

If you have any other inquiries, don’t hesitate to contact us again.

For further details, please note that you can contact us via support line or via email following the below link: http: http://www.htc.com/europe/support.aspx. Thank you so much for using HTC products.

Respect & Regards,

HTC Technical Support Team

http://www.htc.com
[HTC Rezound] therulebookman:
It's been over 2 hours and no email for me. Tried last night and it didn't work. This morning it went through, but no email 2 hours later.
[HTC Rezound] JRengo:
Stated "You've been sent...". Still waiting for the email since an hour ago... Keeping my finger crossed.
[HTC Rezound] wl08:
5 hrs, still nothing.
[HTC Rezound] eddync_007:
no e-mail to me, still waiting :(
[HTC Rezound] Bert336:
8 hours and no email....htcdev site feels faster now though, i have re-submitted another token but still no email! grrrr all i want is the darn sim slot unlocked :(
[HTC Rezound] wl08:
"Dear me,

Thank you for contacting HTC technical support. We understand how important the bootloader is for you.

Regarding your question, our developers are currently aware of this error, and they are working diligently on a resolution. In the interim, please attempt the process again in 24-48 hours. I apologize for the inconvenience, and look forward to a prompt resolution.

"
[HTC Rezound] DevinCharles:
This is the bootloader unlock, not SIM.
[HTC Rezound] JRengo:
Well folks, the "Unlock Bootloader" is back on service. Just received my BIN file.:):):)
[HTC Rezound] drakeymcmb:
No still not working for me
[HTC Rezound] gadha007:
Yup. Just got the bin file! Finally!
[HTC Rezound] mvha:
Yeah now it's all working:D
[HTC Rezound] Bert336:
i know that, but in order to go through the sim unlock i need to be unlocked and rooted -_-
[HTC Rezound] kirbfucius:
I guess their site got overloaded once unlock worked because the site is down for me again. :(
[HTC Rezound] tksams:
yeah still doesn't seem to be working for me now either :(
[HTC Rezound] kirbfucius:
Well I got the code to go through, but it's been about half an hour since I got the email screen...
[HTC Rezound] wl08:
Still nothing, try upload again.
[HTC Rezound] abakshi0110:
Still trying....still not working.. everything on the site works except when i try and submit my token. Then it just stops working there or says 404 page not found.
[HTC Rezound] therulebookman:
I keep getting a successful submission but no email. This is getting very frustrating.
[HTC Rezound] kirbfucius:
Yep, same here rulebookman.
[HTC Rezound] tksams:
yep, same problem. dont really know how this can take 3+ days to get fixed.....
[HTC Rezound] acmav289:
I've been trying for 5 days, emailing did nothing they asked me for all the info then in the end never gave me the bin and just got this crap:
[HTC Rezound] garyst:
I just received the email with the unlock code.
[HTC Rezound] PrinceVegeta978:
Just tried again and received the unlock bin instantly.
[HTC Rezound] therulebookman:
working for me now! Finally.
[HTC Rezound] acmav289:
FINALLY! worked :D
[HTC Rezound] murat_ongul:
ICANTTTT

How can you do that i cant do please help me :( :(:(:(:(:(:(:(:(
[HTC Rezound] rav101:
I have been looking through this thread and it seems to be from the start of this year. I am trying to get my HTC One done but keep getting this error message?! This seems to be a server error based on previous comments but did not see any specific resolution? Was it a case of wait and try again later?

Regards,

Ravi
[HTC Rezound] fidgol:
Same Problem here.
[HTC Rezound] Federer73:
Same for me. HTC Desire 600 dual. I used the contact form, but still no answer. I will post here, if i get some good news
[HTC Rezound] novl:
Can also confirm this with One S :(
[HTC Rezound] weilah:
Yop, I'm stuck in the same step. If someone knows how to continue would be great.

Thanks
[HTC Rezound] JackDL:
Seems like the server is under maintenance again.

I also tried a few times with no success. I try again in a few hours...
[HTC Rezound] Kaml.Sarao:
:sly: waiting waiting :sly::confused::thumbdown: