yashsingh1/xdaforums huggingface dataset:
[Samsung Infuse 4G] qkster:
Here's an interesting conversation:

Dexter: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: hi..i'm trying to update my infuse software

Dexter: I understand that you want to update the samsung Infuse phone. Is that correct?

Visitor: kies mini is not going forward with the software update

Visitor: yes

Dexter: Thank you for confirming.

Dexter: I will be more than glad to assist you.

Dexter: Please let me know if you have kies mini downloaded on the PC.

Visitor: yes

Visitor: i'm running window xp

Visitor: drivers are installed

Dexter: Did you download the Kies mini software on the PC from the Samsung Site?

Visitor: yes

Dexter: What happens when you connect the phone to PC?

Visitor: the phone is recognized. My cell number shows up. device is not registered?

Dexter: I am sorry for the inconvenience.

Visitor: no need for that...how do I proceed?

Dexter: Please let me know if you have USB debugging enable on the phone.

Visitor: yes

Dexter: Do you have any Samsung software already installed on the PC.

Visitor: i don't think so..only kies mini

Visitor: USB debugging is on. I run kies mini. it tells me to connect device. device connected. model is sgh i997. phone # show up

Visitor: firmware version: Unregistered Device

Visitor: Firmware upgrade is blank

Dexter: Please remove the SD card on the phone and try to update.

Visitor: i will try

Dexter: Please let me know the results.

Visitor: sd card is out..phone is booting up now.

Visitor: same thing

Dexter: I am sorry to hear that.

Visitor: Unregistered device..no change

Visitor: is it suppose to be this hard?

Dexter: If you have the Anti-virus and Firewall programs on the PC. Please disable it.

Visitor: Why is my firm ware version listed as "Unregistered Device"?

Visitor: No antivirus running

Dexter: Sometimes the software does not recognize the device.

Dexter: We need to reinstall the software on PC.

Visitor: how? redownload? uninstall?

Dexter: Please uninstall and reinstall the kiesw mini on the PC.

Visitor: ok..uninstalling now

Dexter: Please let me know if you are done.

Visitor: un-install completed

Visitor: installing

Dexter: Ok, please go ahead.

Visitor: There is a problem...Installation has completed but it wants to restart the computer

Dexter: If the installation requires a restart you need to restart the PC.

Dexter: Without that the software will not be installed completely.

Visitor: This would of course means our conversation would stop.

Visitor: Do you see the humor in this?

Dexter: I am sorry but it is necessary to restart the PC.

Dexter: You can come back to us if the issue still persist.

Visitor: Thank you for your time.

I was helping a friend update their infuse.

UCKH1.

Kies Mini installed.

We got the same unregistered device.

They basically told me to take out the microSD.

This forces a phone reboot.

Then Uninstalled and reinstalled Kies.

That forces a PC reboot.

Then that ends that chat support.

What a scam...:)

I fell for it too, hook line and sinker. (stupid me..should've seen it coming)

Anyways...it didn't work.

Device was registered btw
[Samsung Infuse 4G] KevinAlbrecht:
"I will wait in the chat, and please let me know if it didn't work. If I do not hear back from you, I will close the ticket"

;)
[Samsung Infuse 4G] Melann:
I only see a zip for cwm for KI3, does that mean I have to root first?

Are there any pages with steps & directions on this? ... google search isn't helping.

Thanks.
[Samsung Infuse 4G] :
A couple bugs I noticed:

The music player behaves erratically with certain songs in my library when using the "Wide" or "Music Clarity" enhancements. I have force stop it in order to regain control.

The Facebook contact icons in my contact list will not update. They are all blank.
[Samsung Infuse 4G] Ltilt2:
go here http://xdaforums.com/showthread.php?t=1342978

download SGS CWM-UVKH2.

open Odin and make sure the only thing checked is Auto Reboot. in Odin go to phone and look for the modem that you downloaded. Put phone in Download mode. then flash. That's all

Of course the above instructions are for those who are on the update and not on the leak rooted version.
[Samsung Infuse 4G] xolanir:
Follow this link: http://xdaforums.com/showthread.php?t=1173704, and then flash the KI3 modem through Odin. You'll have to place your phone into download mode and then place the zip in the pda section. Presto you'll have KI3 and no more text limit. If you have CWM, download and place the zip onto internal sd, boot into the orange recovery and install/flash the modem that way. Presto you'll have KI3 and no more text limit issues. :cool:
[Samsung Infuse 4G] :
What is your signal and data speeds like with this modem?
[Samsung Infuse 4G] Ltilt2:
I pretty much don't care about my speeds but I do care about how fast my phone connects and has signal. I live in a black whole where with kl2 and other modems, I had very bad signal and bad data connection. But with this modem, I have good signal and pretty good data connection. But not because it's good for me that doesn't mean it is going to be good for you. it all depends on your area.
[Samsung Infuse 4G] UDRandman:
This was the response i received on twitter...

@UDRandman We are looking into this and I hope to have more info for you soon. ^Scot
[Samsung Infuse 4G] Melann:
One more question ... where do I get Odin?
[Samsung Infuse 4G] UDRandman:
I got this link from earlier in the thread

http://xdaforums.com/showthread.php?t=1116251

Note: I am downloading it right now...sounds like it has been successful for those that have done it already
[Samsung Infuse 4G] bignate78:
Has anyone asked on chat support about the text limit?

Big Dogg Infuse I997 ZeusB5 ICS!
[Samsung Infuse 4G] Melann:
Yes, At&T sent me to Samsung ... Samsung had me do the song & dance of resetting my phone etc. just to be told it's my device. That I need to have my device looked at.

---------- Post added at 01:44 PM ---------- Previous post was at 01:30 PM ----------

The KI3 file links are all gone. None work.

---------- Post added at 01:57 PM ---------- Previous post was at 01:44 PM ----------

Ok, 1 says put in pda & 1 says put in phone ... what's the difference?
[Samsung Infuse 4G] secretasianman:
LOL... That's my fear. At least all my apps work under Froyo!
[Samsung Infuse 4G] :
OHMYGOD!

if they are nto gonna give us angry birds they can take their gingerbread update back!

WE DON WANT YOUR GINGERBREAD WITH OUT ANGRY BIRDS!
[Samsung Infuse 4G] qkster:
that is not true, optimus. don't be spreading rumors. they said you can download it from market
[Samsung Infuse 4G] BadFishCM:
http://phandroid.com/2012/02/01/samsung-infuse-4g-finally-receives-its-update-to-gingerbread/

Some more info for everyone! I'm excited to see the new roms that come with this!
[Samsung Infuse 4G] :
I want it included with my phone! i don't wanna download it. I WANT IT INCLUDED!

i dont wanna use any of my unlimited data, you know, its expensive now a days...
[Samsung Infuse 4G] mav2092:
wow it has almost been a year and now they are just pushing it out!!! something is wrong with this...

i dont want GB i want ICS screw GB i been had that for a year now where is ICS for the infuse 4g?
[Samsung Infuse 4G] Takosbell:
Samsung Infuse 4G finally gets its official Gingerbread update http://t.co/aTKEB9wg #android

!!!!!!!!

That means the dev can get their hands on new kernal?
[Samsung Infuse 4G] oldbbman:
AT&T continues to play mind games, the link does not work

Geez could they be anymore inept at what they do. :(
[Samsung Infuse 4G] secretasianman:
Yes they can... Trust me on that.
[Samsung Infuse 4G] nicoled985:
uhhh, it'll better be available by the time I get off work.
[Samsung Infuse 4G] dman3285:
Cheezy... you cannot access it on mobile... already downloading.... hope y'all know how to side load! :D
[Samsung Infuse 4G] Axiomkid:
Tell me how PLEASE!
[Samsung Infuse 4G] oldbbman:
Oh I know they can long time sufferer. Buy really how hard is this? Teenagers can set up webpages for downloads. They just like tormenting us
[Samsung Infuse 4G] shiftylock:
Thank you for the release info, glad I can keep stock and be on GB.

Still a bit hilarious that they're just re-releasing a leak as official. Kind of like "lol good enough" or whatever. Will try kies after work.
[Samsung Infuse 4G] jamesd86:
Will wait and see if everything works and root.
[Samsung Infuse 4G] andrawer:
well i'm reverted back to 100% stock, no root and installed Kies Mini and am waiting for the release.

Hum, android central mentioned it, also android forums (with instructions even), and phandroid also so samsung/at&t can't back out now....I think:).
[Samsung Infuse 4G] qkster:
lol...

link or it didn't happen. :D
[Samsung Infuse 4G] :
Pictorial evidence or said events did not transpire.

on a sidenote, have you all noticed how fast the phone boots on stock? i mean it nothing compared to a ROM, just saying...
[Samsung Infuse 4G] qkster:
what do you mean?
[Samsung Infuse 4G] :
i still get this.
[Samsung Infuse 4G] dman3285:
If you guys would just Odin gtgs unbrick, a 5 min ordeal... you will have the proper firmware to allow kies to update you to gb .... or flash the uckl2 leak via Odin... same thing
[Samsung Infuse 4G] jvanlew:
LOL. I was thinking the exact same thing when I read his dialogue. There is a common theme for the various chat dialogues: they end without the problem being fixed. Amazing.
[Samsung Infuse 4G] UDRandman:
true story, although mine took a little longer to install due to my crappy internet connection..

I AM RUNNING GINGERBREAD NOW!!!
[Samsung Infuse 4G] meanmotorscooter:
Anyone figure out how to root after the upgrade yet?
[Samsung Infuse 4G] Melann:
Thank you, thank you, thank you .... It works now. YAAAAAY!!!
[Samsung Infuse 4G] :
I don't understand as to why people are even messing with kies when we have had this firmware for a couple of months now. If they did not change anything then why go through the hassle?
[Samsung Infuse 4G] xolanir:
I've been getting good signal strength for everything I need my phone to do. Haven't had any issues and especially with the limited text message issue. As for the ROM that I'm running, I'm running Bionix #4 and everything else is running as smooth as butter. :cool:

---------- Post added at 02:24 PM ---------- Previous post was at 02:23 PM ----------

Glad we could help. It's all about trial and error and just reading a whole bunch of stuff till you find what works for you. Enjoy! :cool:
[Samsung Infuse 4G] UDRandman:
Has anyone had issues with the official gingerbread causing app errors to pop up?

I am doing a factory reset, hopefully that will take care of everything...

Just wondering if I am the only one.
[Samsung Infuse 4G] hotrodwinston:
just checking

I plan on getting a couple infuses for me and my wife from ebay. Since we are not on at&t we will have to use unlocked phones so I just wanna check - gb update will not relock phone correct?
[Samsung Infuse 4G] KevinAlbrecht:
Something to consider is that the unlocked phone would not get 4G on a non-ATT provider, I believe.
[Samsung Infuse 4G] hotrodwinston:
Not even an issue considering my provider has not even went 3g yet and when they do they are just gonna piggy-back on at&t - the only reason I use such a backwards provider is they have the best phone signal in this area - full or one bar from it everywhere including where at&t and verison has none
[Samsung Infuse 4G] shooter5635:
So... I flashed gingerbread and regret it and want to go back to CM7. Can't put the phone into download mode and lost root.

I read something a few pages back saying super one click doesn't work on this.

Am I dead in the water until they rework super one click to work again?
[Samsung Infuse 4G] KevinAlbrecht:
Have not done it, but I was just reading up on ODIN:

http://xdaforums.com/showthread.php?t=1092021
[Samsung Infuse 4G] shooter5635:
Got it into download. Going to attempt to Odin back to froyo

*EDIT* ODIN is running. So far so good...
[Samsung Infuse 4G] jvanlew:
If anyone's interested, I decrypted the file that Kies Mini downloads and I have a homebinary.tar.md5 for the official gb. I just flashed it with Odin so I know it works. It may be the same as the leak but it's the official one so it's different. Right? LOL.

I can upload it somewhere if someone needs it. Maybe we can get someone who has deodexed and rooted the leaks to do it to this one. PM me. I'm leaving work now but I will respond when I get home. :)
[Samsung Infuse 4G] :
Thank you. If you upload it, I will try it just for the hell of it. I'm not messing with kies.
[Samsung Infuse 4G] :
I fixed the missing Facebook contact icons by updating the Facebook app through the market *before* logging into it. After an ODIN back to Froyo and then Kies update to GB, the music player issue still persists. Oh well.
[Samsung Infuse 4G] dman3285:
LOL...your not getting 4g on att infuse version either.... unless your running lte ... its not 4g
[Samsung Infuse 4G] jvanlew:
OK, I'll upload it. For what it's worth, I Odined back to UCKD5 stock and just flashed it with Odin right afterward. I'll post a link when it's done. It's 300MB FFS! LOL.
[Samsung Infuse 4G] qkster:
Can you make a drop box acct and upload it?

I'd like to take a look at it. Thanks
[Samsung Infuse 4G] Tomdg07:
Really? Are we seriously still bitter that hspa+ HAS been certified as 4G? No it's not LTE, but it IS 4G, end of story.

The real truth in advertising will come when we stop selling and advertising in G's, but rather in guaranteed and consistent data speeds.
[Samsung Infuse 4G] dimitrios91:
Well after giving Samsung a call, they determined even they couldn't get my phone to register manually, so they told me to go to the nearest AT&T store and get another Infuse. Just my luck, I got the last one lol. Well brought it home, went.to Samsungs site and it registered 123. Connected it via usb debugging and nothing more was needed, didn't even have to choose kies as a firmware, it did everything within 10 min. and it's officially updated. Cool thing is that this phone was manufactored Dec. 12, 2011. The previous was July 14, 2011. Not sure why the IMEA wouldn't take but I'm happy now. Smooth transitions throughout, I don't see any issues with text messages. I generally don't type out books to send via text personally, so I have no answers there lol. Thanks all for the help lastnight.
[Samsung Infuse 4G] bignate78:
You do a test text just to see and give us the update, most likely it'll still be broke

Big Dogg Infuse I997 ZeusB5 ICS!
[Samsung Infuse 4G] xolanir:
The best way to get root back is to flash a kernel that's been rooted by using Odin, but those kernels are from Rogers and you'll loose HDMI playback and or video playback. Your best option is to flash back to your previous custom ROM and wait till deb's update their ROM's when the source code drops.
[Samsung Infuse 4G] jvanlew:
Here's the tar.md5 file. Let me know if you can't download it. I'm uploading to my dropbox right now but I had to make room. :)
[Samsung Infuse 4G] dman3285:
You need to get your facts straight... and believe me, I know what I'm talking about... hspda + IS NOT 4 g....more like 3.5 g.... LTE is the only true 4g. Att so called "4g" is just a bumped up version of 3g, and they call it 4g cause the speeds are a hair faster.... I also own an lte sgs2 and there IS an enourmous down diff ....
[Samsung Infuse 4G] rsrocket:
So I talked to Samsung customer support just before they closed this evening. He actually said they knew there was a problem. They gave me a web address that he said 3 times "will not be active until tomorrow morning”. That time in the morning he could not say. So here is the link: www.samsung.com/us/infuseupgrade/gb1 Hopefully this will be the solution for all of us with UCKH1.
[Samsung Infuse 4G] :
Thanks for posting this. Flashed over top of the deodexed version with no problems.
[Samsung Infuse 4G] Tomdg07:
No you need to stop spreading false information. Just because you don't agree with something doesn't make you right. HSPA+ had been approved to be called as 4G. Yes there are different types of 4G technology and HSPA + is at the bottom of the 4G totem poll, speed wise, but it still has officially been labled as 4G and that's just what it is.
[Samsung Infuse 4G] greypimps:
why not OTA update??? I try it anyway and it always stop at 18%
[Samsung Infuse 4G] jvanlew:
The deodexed version of the UCKL2 leak?
[Samsung Infuse 4G] secretasianman:
The ITU agrees with you... but I still call it fake 4G. :)

Quite frankly I and I'm sure millions of other end users couldn't care less as long as it's fast.
[Samsung Infuse 4G] Axiomkid:
My replacement was manufactured in May, had to be the first shipment of phones. I mailed my old phone last Friday and they are still sending me texts about wanting the phone back. I think USPS lost it. Now I'll have to pay $400 for something that isn't my fault.

Edit: I wonder if insurance covers the phone being lost in the mail.
[Samsung Infuse 4G] secretasianman:
Did you send it with any means of tracking it?

If not... Send the phone back to Samsung and get one on Craigslist for $200-$250.
[Samsung Infuse 4G] Axiomkid:
I dropped it in a USPS drop box. I have the returning tracking label numbers. The website tells me package not received.
[Samsung Infuse 4G] boothcr79:
Well I tried the official. It sucks. Went back to gtgs 2.2.3 about 10 minutes in.
[Samsung Infuse 4G] ateebtk:
Wow, it seems that the general consensus is that the official gingerbread sucks. Glad i'm on zeus 3 though
[Samsung Infuse 4G] MUK2104:
I have a weird problem. I used to have uckh1 and then changed my baseband version down to uckd5. Then it finally showed me an update available, but my battery was low and it told me to charge it. After charging on kies it is telling me now, Firmware version: Latest version. And it also says firmware upgrade 11/10/13. Has this happened to anyone else?
[Samsung Infuse 4G] :
Yes. I tried it to see what would happen and it worked fine. Its a hell of a lot snappier than the deodexed version. Rooted it like normal too.
[Samsung Infuse 4G] Dani897:
but its only fast if you are in throwing distance of the access point. its extremely rare my infuse transfers faster than a captivate by a significant amount. there are locations I can pull 3times a captivate (10+ mbps) but as far as real world average over many locations its not fast. lte on the otherhsnd is double the speed of h+ and then some and has more building penetration and is just plain better.
[Samsung Infuse 4G] Bubba:
Ok. I am very new to this, but I have to wonder why is everyone jumping ship and going stock. Rooted seem so much better and most do not loke the update. The only custom rom I have ever had is the Zeus series and would not trade it for my son's stock Gingerbread for anything. Keep the faith and keep up the good work. Thank you and everyone that gave birth to this awesome beast that is Zeus.

Sent from my Awesome High Tech Redneck Infuse Thingy powered by Zeus v 5.2
[Samsung Infuse 4G] ZzFDKzZ:
I'm having the exact same problem. Not sure what to do.
[Samsung Infuse 4G] secretasianman:
Nobody has argued that LTE is inferior to HSPA+.

This whole discussion is completely off topic anyway.
[Samsung Infuse 4G] Dani897:
skip kies, the package was decrypted by a member and posted and the files were last modified on the same date and the same minute and hour as the files in the leak, the file sizes were identical as well. the leaks come off the samsung kies fuss server. prezkret must have a connection to an official samsung tester or be good at decrypting the files. basically how it works is the builds are distributed over kies to testers, they take feedback and when its all ready they release it to the public possibly as is. the leaked package is the kies package, end of story!

---------- Post added at 03:05 AM ---------- Previous post was at 03:03 AM ----------

never said anyone argued that, i kinda steared off track, i meant that despite the peak speed typical h+ speeds are often similar to h speeds even in a market that has h+.
[Samsung Infuse 4G] dimitrios91:
They did a text test and it went through fine. But they tried to manually add the registration themselves and it failed. Better for me because I got the phone 123 lol. And it has no issues whatsoever. Already turned over the original when I was given this one.
[Samsung Infuse 4G] dimitrios91:
They actually got the white screen one the website as well, forgot that part lol
[Samsung Infuse 4G] rabinfuse:
After a whole night of struggling with drivers, this is where I ended up:

When I'm on UCKH1, I get "unregistered device".

When I'm on UCKD5, I get "Firmware Version: Latest Version"

I hate you Samsung!
[Samsung Infuse 4G] dman3285:
http://xdaforums.com/showthread.php?t=1390339

Her use this and forget friggin kies .... your welcome
[Samsung Infuse 4G] rabinfuse:
There really is no difference whatsoever between the UCKL2 leak and the official upgrade?
[Samsung Infuse 4G] westshotgun:
Same for me. I really hate to go through all the GTG unbrick, and I finally did and they say latesst firmware upgrade: 11/10/13. What the hell...
[Samsung Infuse 4G] jmatt78:
The update is the worse thing that's ever been on my infuse period!! The thing is junk laggy I thought I dropped data on cm7 damn I hardly had it on the official. Get your **** together before releasing **** like that the devs on xda need to show att att and Samsung how to make a kick ass rom cause they failed horribly!!!! Just my two cents there. Lol. Have a wonderful day need to get blood pressure down.....thinking happy thoughts.
[Samsung Infuse 4G] andrawer:
just do a factory reset like you would changing any rom...it's run smooth after that.
[Samsung Infuse 4G] Axiomkid:
No lag here, have you thought about doing a factory reset before complaining. You'll need to start clean, backing up data on a Froyo rom and then loading it on a gb rom is just making the new rom dirty. Start clean!

You need to let the new firmware settle. **** isn't going to be super fast when you first install it. 10mins isn't enough, try 3 days then come back and *****
[Samsung Infuse 4G] dman3285:
Before you guys go through the hassle of kies.... just use this... a lot easier, and confirmed, identicle...

http://xdaforums.com/showthread.php?t=1390339
[Samsung Infuse 4G] Bubba:
I think that means Oct. 13 2011

@ westshotgun

Sent from my Awesome High Tech Redneck Infuse Thingy powered by Zeus v 5.2
[Samsung Infuse 4G] jvanlew:
Or this decrypted homebinary.tar.md5. It's the same thing as the leaked UCKL2 but it's official*. LOL.
[Samsung Infuse 4G] peterson65:
we have 2 infuse, one i updated no problem but the second says unregistered device?

i even went to samsungs web page and registered it and the same problem. any ideas of what is going on? both had factory att roms on them

thanks
[Samsung Infuse 4G] :
Nice, I knew that if I took a break from xda and stopped waiting for an official GB update, we would get it. Here's to hoping we get kernel source soon. So, the UCKL2 leak that we've had for awhile now is being pushed out as the official release. Just to play with the process, I'm using Kies mini to get the official update. Not that it matters, since I know how to fix it, but did they fix wallpaper scrolling in the official?
[Samsung Infuse 4G] Axiomkid:
No! It's a Power Management Scheme Samsung did to save more battery life.
[Samsung Infuse 4G] :
Whatever. :rolleyes:
[Samsung Infuse 4G] Axiomkid:
Lol! Think about what happens every time you scroll and your wallpaper scrolls with it, what do you think it does? Use less battery or more battery? It's definitely 1 of their ways to save battery. Use a different Launcher if you want scrolling wallpaper, But I'm telling you it's a power saving scheme.
[Samsung Infuse 4G] :
I already know how to push a previous touchwiz launcher using adb, among other things to customize UCKL2 to be however I want it. Was just wondering if they cleaned up anything that makes UCKL2 seem half-a** as is. I wasn't complaining, and like I said about lack of wallpaper scrolling being a battery saving "feature": Whatever. I understand what you're saying, but that little bit of battery life gain is negligible, trust me.