yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] androidbuff123:
Tell them when it exploded, you were personally injured. Fear of Law Suit will do wonders to your case.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] virajss:
I had the same issue with my wall charger last week. I had to keep the phone in upright position to get it to charge. Fortunately, I threw tht charger and got a new USB cable.

Its charging well now.

I cant even claim warrenty as I got this phone off craigslist.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
My thoughts??? Leaving 800$ phone in freezing temperatures for a few hours is F***in DUMB!!! You serious man?:mad: Samsung will not give you a replacement. This is as stupid as saying i decided to go white water rafting with the phone in my pocket.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] nrm5110:
Guy doesn't take care of his phone and expects Samsung to fix it
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Fortune090:
Is it stated anywhere in the user manual (probably in the warnings/safety part of it) to not leave the phone in the cold for extended periods of time, or anything of the like? If so, I'd say it's a no go for a warranty, but if not, could tell them that there was no statement that the phone could not handle colder temperatures.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] lije927:
Ehh, my phone has survived a few nights in the 30's, my Thunderbolt. I'd at least give the folks a call and see what they can do - I do believe most normal phones can survive something as minor as those temperatures.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
when you have a phone thats worth more than most laptops, game consoles and almost TVs, YOU DONT TRY STUPID SHIZZ LIKE THAT!!!! I hope samsung doesnt give you a new phone, honestly im not being an ass, but i think cases like this should be on America's dumbest consumers, along with the people who wait in line for iphone and other who peper spray others for black friday deals
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Budge:
Polish Pat, are YOU serious? You're comparing exposure to cold weather to exposure to water. :rolleyes: You're making a statement like that, and you're calling another forum member dumb and stupid? The next time you go snow skiing when it's below freezing, maybe you should shove your skyrocket up your...ascot...so it doesn't get cold. If Samsung can't make a phone to survive a few hours of cold weather, then they shouldn't be in the business. But that's not the case. It was a defective or previously damaged phone, plain and simple.

Instead of bashing other people coming on this forum looking to share experiences and find some answers, you could try to be a little more helpful. Just sayin'...
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] AstroDigital:
The upper 30s is not cold it is not even bellow freezing.

Now -30 sure that is cold

Commercial grade: 0 °C to 70 °C (sometimes −10 °C to 70 °C)
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Budge:
Actually, you kinda are. You're getting angry at a guy who didn't do anything to you. And what he did with his phone isn't out of line. His screen should not have cracked for any reason other than breaking it by force. You're overreacting. Maybe you shouldn't have a phone this expensive if the idea of someone else "abusing" theirs is too much for you.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
hey buddy, there is a difference between having a phone in a car where its freezing and a phone in a coat that DESIGNED TO SHIELD YOU FROM THE COLD!!! And yes this is dumb to leave a phone in the cold, in case you dont inderstand the mechanics of an lcd screen, the liquid does not support the expansion of heat or the compression of cold. Take it or leave it but YOU DONT LEAVE THE PHONE IN THE COLD FOR EXTENDED PERIODS OF TIME

they are obvisouly talking about farenheit

And for all the other haters saying im an ass, go ahead, leave your phone in the cold and see how lucky you'll be trying to get it fixed by samsung
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] ymcmbforever:
Ure a dumbass
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
There is no REQUIREMENT to be a consumer of this product. I dont believe that an average Joe (consumer) would understand the mechanics of a lcd screen nor it is required.

With that being said, there is no need for name calling as you did. It is human to make mistakes and forget things regardless of how knowledgable you are.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
**** like this will NEVER happen to me and my respect for 800$ phones! Yes, i was harsh, but its because of cases like this, LEGIT people with flawed screen are passed in the same category as variable damaged phones.

The point is, YOU DONT LEAVE you phone in the cold, its not designed for it, it MIGHT survive in some cases, and not in others. But responsiblity has to be taken for a person who "forgets" his phone in cold weather, juts like it has to be taken for those who drop it in water. It's not the same thing, but the outcome is the same, need for repair, for an outside policy case
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] redoregon:
Manual says 0°C to 45°C. Upper 30s is in range.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
I understand what your trying to say but don't use assumption to make your argument.

You dont know that this kind of problem will get passed as the same category. Are you really that familar with policies and procedures of Samsung electronics? or are you just assuming that it will get passed on as the same category as lets say the people with lines and blobs problem? Even if it is a true case, people will always and will ALWAYS will try to plead their case in trying to avoid paying for a brand new phone and abuse their warranty policies. And there is nothing we can do about it. (Not saying this guy is.)

As far as leaving the phone in his car goes, let's leave it up to the professionals of samsung and see if he actually does get his new phone with his kind of damage. It is up to them whether or not they want to replace it for him. Plain and simple. Not up to us.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Fortune090:
Sounds like a perfectly good claim to me then. The device didn't operate according to its specifications and malfunctioned. Not a user-end problem. Yeah, he left it in the cold, but it should NOT have malfunctioned like it did, according to their set specifications for operating temperatures.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
Really bud? Think about what you said, a blob or a line is a manufacturer flaw. A cracked screen is not, its physical damage. Leave your phone on the counter for thousands of years, it will never crack. Leave it in your car when its cold, it will. All manufacturers have the same policy, USER CAUSED ISSUES are not covered in any standard warranty except for the Asus Accidental Damage warranty, which to my knowledge is only valid on laptops.

Here is the part from samsung warranty policy about whats NOT covered:

What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from accident,

misuse

, abuse, neglect,

unusual physical, electrical or electromechanical stress

, or modification of any part of Product, including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d) malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (e)

defects or damage from improper testing, operation

, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada.

So i can GUARANTEE this specific problem with OP is not covered.

Well enough with the trolling, good luck OP, and may this be a lesson for you, and anybody who doesnt treat an 800$ phone like if it was a diamond incrusted phone

---------- Post added at 11:33 PM ---------- Previous post was at 11:30 PM ----------

good luck trying to prove your phone was 3 degree above rated operation temperature...to them, it was on a bath of liquid nitrogen.

"This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect,

unusual physical, electrical or electromechanical stress

Even if it did crack above freezing temperature, and within range of manuf rating temp, this is UNUSUAL ELECTROMECHANICAL STRESS:p
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] zomgjosho:
Sitting in a car in cold weather doesn't really qualify as electromechanical stress....
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
that depends if the phone was on or off. Again try to prove that
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
you leave a phone for a thousand years.....uhh yes it will crack.

Nice copy and paste. Its almost like you knew all that all along. But again, your missing my point. My guess is that he will probably not get a replacement nor did I ever say he should but it will be up to Samsung to decide. Not you.

By the way, lines and blobs are indeed a manufacturing defect which should qualify as more of a replacement issue under your listed policies and procedures no? This issue has been raised again and again and I'm certain that by now they are more than aware of this issue... but guess what, samsung decided not to do replace them.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Budge:
Wow, someone's got some anger management issues.

Hey Pat, send me your address so I can send you some hand warmers for your phone. :p

Now I'm going to prove you're wrong.

First of all, the Skyrocket doesn't use a traditional LCD. It uses a amoled screen. These screens don't have a liquid crystal layer and have been shown to have far superior cold weather abilities than LCDs. Take a look. Google is your friend.

http://gadgetstress.com/2010/10/htc-desire-stress-test/

Second of all, even if it was an LCD, LCD freezing is a myth. The liquid in an LCD is not water. It has a different specific gravity and it's freezing point is much lower. Don't believe me? What about the lcd's in your car? I've got a nav screen, stereo, and climate control lcds and I've never seen them crack.

So, Pat, maybe you should do your homework before you start calling people names on the forum. What do you say?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
ok you guys are the world dumbest posters!!! Fack this is honestly pointless!

@anomy! Knew that all along?? what were you freakin born 2 days ago or what??? this is a universal policy for every company of every electronic product on the market, you have to be a complete ignorant not to know this, or youve never actually bothered reading the few first lines of any replacement policy

@budge: who ever said his screen broke because of the liquid freezing?? again IGNORANCE. Its not because LCD has the word LIQUID in it, that its water or has the same properties of water. EVERY FREAKIN PART OF THE PHONE, or any other electronic on the market has different ways to react to hot and cold temperatures. IT TURNS OUT, as pointed out by OP, that phone screen, no matter what technology they use to display, have BAD reaction to cold weather!!!! DUUUUHHHHHHH!!!!!! Its not because its amoled, or oled, or IPS, or other, its because the freakin part of the screen DONT FLEX WHEN SUCJECT TO THE EXPANSION AND COMPRESSION OF TEMPERATURE EXTREMES!!! Jeez...such noob are here. Its the same reason why your phone will shatter if put under sirect sunlight for extended period of time!

I'm done, i've made my point, i dont give a damn how harsh i was, im just not gonna give faslse hope for something that is clearely stated in every warranty policy contract
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
I dont know Pat. You said something on your last response but it has absoutely no content to it except beating around the bush.

You've got to realize that samsung is a business. They have no interest in serving the people. They are in it for the MONEY. If samsung truly adheres to their policies and procedures, howcome they dont do anything about the obvious lines and blobs problems? (From what I hear, it's APPARENT in all AMOLED screen devices) All I hear from the people who tried to return their phone to get rid of lines and blobs problem is that they got a refurb that's been in the same cycle of previously returned phones with the exact same problem. You really that naive?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Lucidmike:
Just doing a quick search on google, it sounds like Gorilla Glass mysteriously cracking in low (above freezing) temperature, although rare, has been known to happen. Temperature might not even matter, other than the fact that low temperatures may bring out the defect.

I hope all of you "you deserved it" posters feel like you owe the op an apology.

He probably has a defective phone. Hopefully you talk to the right customer support person who has heard of cases before and can get you in communication with the right person, rather than a new employee who assumes Gorilla Glass would never do that and doesn't get you in touch with the right person.

This guys says mysteriously cracked for no reason:

http://xdaforums.com/archive/index.php/t-1306904.html

This guys says around 60-70 temp (chilly at best)

http://xdaforums.com/archive/index.php/t-1224226.html

This guys says it cracked by itself:

http://xdaforums.com/archive/index.php/t-1257090.html
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
For the same reason Asus doesnt issue a recall on the transformer prime for GPS and Wifi issues, for the same reason Apple didnt recall the iPhone 4 for the antennagate issue, for the same reason every major manufacturer does not issue a recall for SMALL manufacturing defaults. No product is perfect, they ALL have bugs and issues that piss off some people but in general are not very significant. The blob issue for my GS2LTE is not important at all because it appears under very specific, low light, grey or black screen, and before i saw a post on how to reproduce the issue, I HAD ABSOLUTELY NO IDEA IT EVER EXISTED.

Exactly that my man, samsung is a business with one thing in mind, profit, and possibly world domination, and if they can please a few with their awesome products, so be it. But why would samsung have to pay for the hundreds of thousands that had this exact situation happened already? They wont! Because it is a problem created by the user. As for the blob issue, its a very insignificant issue that almost bothers nobody, and if it does, return your phone, and if that one has the blob issue too, return that one, and if the 3rd one also has it, put your damn screen brightness up! My screen is PERFECT, it has no issues, my brightness is always at 60% except when my battery level drops under 10% and i've never seen any screen defaults on my skyrocket.

So you have to understand how the system work, small glitches will not trigger the recall machine of manufacturers because they are small glitches. Most issues can be patched or have a simple work around for, in the blob case, it a flaw in the design of the phone, but even with that flaw, NO ONE can deny that the phone in their hand has one of the most beautiful, vivid colors available on any phone today.

---------- Post added at 03:24 AM ---------- Previous post was at 03:17 AM ----------

"When turning on the phone, the screen is black and the touch sensitive buttons are completely unresponsive. "

Read the problem people had in the topics you linked, "hairline crack" "single crack from left to right" "small crack but screen works fine"

And now tell me this guys has a hairline crack and a working screen. This guy, like he says himself, has an EXPLODED screen, no hairline crack, by any means this is an HAIRDO crack... it looks like a semi passed over it. This kind of damage was cause by very low temps, i dont believe the temps were "in the high 30's" At best they were a couple below freezing. This screen exploded because of a great amount of stress on the screen, cause by one thing, and one thing only, not a default in gorilla glass, because the digitizer is also shattered, the culprit is freezing temps. If it was a default in the glass, why is the digitizer also exploded?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] TriC_101:
I leave lots of electronics in my car all the time at -20c temps in the winter... my i727 has seen -20c about 6 times and works fine.....In Canada you would hear 100's of story's like this if the cold cracked the screens as lots of phones get exposed to temps below 0c

lots of people leave stuff in their cars from time to time.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Lucidmike:
I believe you jc_analyst. I think you just got a defective phone. Maybe the karma police will visit Budge and anomy13 while they are sleeping and their screens will mysteriously form cracks overnight. And they will be eating crow tomorrow when no one believes them that they did nothing wrong to their phones. Not only people will not believe them, but people will be rude to them and be talked at like they dropped it in liquid nitrogen, took a hammer to it, and expect someone else to pay for their negligence.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] wali01x:
what i can suggest is fight with samsung. if doesn't matter whether temperature was + or - the point is their product should be considered safe to use and be tested to quality to perfection. now ive had situation where my phone physically f*** up and i went right to the service provider and said u signed me in a contract and then you gave me a ****ty phone and ive had it replaced by you for xx amount of time now its your responsibility and ive done that soo far to the point where they gave up and said ok we'll send you a new phone just to "KEEP YOU HAPPY"..otherwise you can tell them "thank god i was out of my car because if i was in it i would've SUED your asses off and they'll feel scared a little thats if you get the right person. but honestly don't leave phone in your pocket when it rains outside or don't leave it in cold too long or leave it under the sun for some tanning :p:D anyways thats the rule of thumb i use and ive never ran into that situation unless i had anger issues with phone and slammed it right onto the floor which out of all phones ive done it on once. (xperia x10)..
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
ok pat.........But that was exactly

MY

point. Samsung will not address the line and blobs issue because all AMOLED devices carry this problem and it is not in their best interest

as a business entity

(and not adhering to their so called Policies and Procedures) to replace all the phones.

In his case, whether or not samsung will replace his phone is still up in the air until we get a confirmation from him. If samsung was to give one to the president obama let's say... and he had the

exact

same sceneario? The politics and their business interest will say that they most certainly

WILL

replace the device without questions asked.... and that was probably not the greatest example but you get my point. And i'm gonna stop here because I think we both have an understanding of each others point. So, gg no re. :cool:
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Budge:
Who ever said his phone broke because of the liquid freezing?? You did!

It's actually kinda funny at this point. :D

Pat, then why doesn't this happen to the lcd screens in my car. I had a TomTom GPS in my car for seven years and the lcd never cracked. And LCDs are more sensitive to cold than amoled screens. And don't start talking about "the electronics" again. You specifically stated that the screens don't flex. If you're right, then maybe it's the Gorilla Glass is too tough to allow for expansion, and that would make it a manufacturers defect. The way a screen looks (like blobs and lines) is not the same as the screen self destructing without forceful contact.

But honestly, Patty boy, I could care less whether you're right or wrong about the OP's phone or Samsung. I only got involved because you came here where people go to get support and share ideas and bashed someone else to make yourself feel superior. You and your negative comments have no place in this type of forum. I sincerely hope that you will find a way to be a contributing member of this forum, or find somewhere else to troll.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] imitenotbecrazy:
I keep my samsung focus in my car as an mp3 player and it has dropped to almost 0 degrees around here this winter. No issues at all aside from a cold hand in the morning when I change songs. Its actually great because I rarely have to charge the thing, its like keeping the battery in the freezer all the time while still using it lol
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
do you know how to read?? do you know how to assemble the little letters and make them make sense??? I SAID IT DOESNT SUPPORT EXPANSION AND COMPRESSION...NEVER SAID IT FREEZES.

Also, I NEVER SAID ALL ELECTRONICS WILL SHATTER WHEN SUBJECT TO FLEXING, I said it might happen, it might not, but if you leave an electronic in your car in freezing temps, your either an irresponsible or you just don't give a ****. Either way, you are eventually asking for problem. The simple fact that the motherboard has to endure the stress of + and - (celcius) is causing fatigue on the internal parts of the device.

You will never win against me, i'm smart enought to figure out that frekin puttin an 800$ phone in a cold environment is NEGLIGENCE, whether its on purpose or not, and the day this happens to you, i'll lmfao because i'll make you think "Damn, that douche on the xda forum was right"
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Budge:
Your words, not mine. :D I couldn't have said it better myself.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
hahahahah good one! :cool:

P.S. It's funny how before this post, i had 3 thank you's...now i'm up to 8. Secret admirers?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] Lucidmike:
This just in.

Another guy saying his phone developed cracks mysteriously.

http://forums.androidcentral.com/galaxy-s-ii-skyrocket/153677-new-phone-cracked-lcd.html
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] polish_pat:
This just in, spontaneous combustion has killed again!:D

this guy says its his lcd, not glass. Nothing to do with the gorilla glass being too fragile
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] anomy13:
Dude ur still at it? Your worse than my Gf. Lol
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] the k9:
hey guys whats going on in this thread?
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] sulpher:
Stupid trolls getting their fill... what else?

Thanks for posting OP.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] wali01x:
omg is this thread still going @ it ? from my post i saw 2 more pages :| guys move on please. if his phone replaces good on him if it doesn't then move on stop tralala and his dang dang dong. get it? MOD CLOSE THIS THREAD ITS BECOMING USELESS..
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] tspx23:
hard to believe it exploded. I had my sgs2 international stop working on me when i went snowboarding and fell hard on it. Phone wouldn't boot up. And when it did when it was warmer it gave a battery with a temperature bar next to it as an indication the battery is under critical temperature.

Pretty sure the phone will shut down before any real damage is done to the device.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] californiarailroader:
Which would be 32 to 113 in Fahrenheit for us US users. :) Since the OP is in the US, and upper 30s in Celsius is VERY Hot, we can assume he meant upper 30s Fahrenheit, which, while a bit cool is certainly above freezing.
[AT&T Samsung Galaxy S II Skyrocket SGH-I727] :
Give it to xboarder. He needs a phone.

Message relayed from the dark side.