yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] abhaxus:
So you want to teach them responsibility by using a questionable loophole to get out of a contract you signed in good faith? America at its finest. (note: I think Sprint using this method to get a few bucks out of customers is also America at its finest). :)
[Samsung Epic 4G Touch] plmiller0905:
Whatever..its always somebody in the crowd that acts like their better than everyone else. If I want to get out of a contract, I can by whatever means I so choose. What's it too you?

Would it make you feel better if I told you that I already cancelled one of the lines and paid the etf? Because I did!

Now if you don't have anything productive to say without trying to bash someone or degrade them,dont say it at all. Because with those degrading childish comments, I hate to say it but you're not "America's Finest"either!

Shot from the White Galaxy Epic 4G Touch!
[Samsung Epic 4G Touch] lexvdub1:
This may be something that only applies to new 2012 customers, i just got sprint on the 8th. So maybe it's just new customers.
[Samsung Epic 4G Touch] abhaxus:
It's been in place for awhile. The it only re-ups your contract if you add or change the corporate affinity discount in the middle of your current contract. It doesn't affect upgrade eligibility so most people never notice.

---------- Post added at 08:02 AM ---------- Previous post was at 08:01 AM ----------

Certainly not trying to be insulting. Was just kidding with you, which should have been evident from my statement about Sprint doing the same thing immediately afterward. Imagine that I was saying it over a beer with a smile on my face, if you want a proper representation of my tone.
[Samsung Epic 4G Touch] plmiller0905:
Oh I deeply apologize. I totally took the post the wrong way.....sorry again ;)

Shot from the White Galaxy Epic 4G Touch!
[Samsung Epic 4G Touch] cteezy83:
man sprint is really going sown hill 1st they get rid of premier customer & now this
[Samsung Epic 4G Touch] rayprobg:
As I posted earlier i was looking into that further and yea it does suck, it results in a total of $2 not being discounted in regard to a 15% discount on a 2 person data plan. And I wouldn't blame sprint for this, they are trying to survive a war and make us happy at the same time, not an easy task. The iPhone is the major culprit for these changes. I would direct the blame at apple for putting out a **** device that makes everyone drool. (I had one before so this is a little hypocritical) Thank goodness that I switched back to android though.
[Samsung Epic 4G Touch] sfhub:
Please don't spew misinformation.

Sprint account services reps already got the notice from higher ups that this is a material change thus triggering the clause that allows the customer to notify Sprint within 30 days that they do not agree and allowing them to be let out without ETF.
[Samsung Epic 4G Touch] n00b1269:
What pisses me off is that I read this on sprint feed a month ago. Called sprint and they denied it then
[Samsung Epic 4G Touch] sfhub:
Account services got the notice a few days ago. The regular reps will still toe the old party line unless they are more up to date.
[Samsung Epic 4G Touch] plmiller0905:
Just called Sprint and I was told that basically the 2nd line under the Family plan will no longer be free. It will be charged the 19.99. However they also said that I would only be paying a $3.00 difference. I told them that I disagree with this and that since the iphone came to Sprint, there has been a lot of changes that I dont think is fair to us customers.

So I asked them what were my options and if I could terminate my contract w/out a ETF, the Rep said yes. So I cancelled 3 of my 5 lines w/out a ETF. I wrote down here name and all is good. My lines will cancel out at my next bill. :D:D
[Samsung Epic 4G Touch] Dalmus:
As an excuse to move to a prepaid plan, that makes sense. Kudos to you.

Anybody cancelling just on principal thinking they're going to have it better (price wise) on a post-paid plan anywhere else is just silly.
[Samsung Epic 4G Touch] abrcrmdl23:
I can confirm this is going into effect the end of January. The material we got was that At&t and Verizon have the discount implemented the same way.

Sent from my MoPho!
[Samsung Epic 4G Touch] cordell12:
Question, has anyone been able to have contact marked as "fulfilled", not canceling any lines but going to a month 2 month service?
[Samsung Epic 4G Touch] cordell12:
If anyone cares a 30 minute phone call got my contract ETF's zeroed out for all 3 of my lines. I followed THIS @ slick deals. I have til Feb. 15th to port my numbers if I choose, or I can stay with sprint, month 2 month I think. I will be calling to make sure this is the case, I do have a conformation # for the waiving of the ETFs :)
[Samsung Epic 4G Touch] plmiller0905:
Good Deal...:D:D

Yup, Make sure you get confirmation numbers. I was told that my 3 lines would cancel out next month. I'm not sure about that month to month though. So when you find out about that, can you post back?
[Samsung Epic 4G Touch] cordell12:
Yeah, I do know that if I do not port my numbers out I can remain by doing nothing. So as of now being able to go month 2 month isn't looking that great. Of course I will be making a few more calls :D I wouldn't even consider leaving but the main tower in my area is having trouble processing calls. The calls wont connect and drop almost instantly when I attempt to place a call. Whats even worse is all the calls within 15 miles of here get routed through that tower, basically every time I make a call it takes 4 or 5 times to get it to go through :mad:
[Samsung Epic 4G Touch] waxfondlr:
i work account services.. from what i understand this is going to be something that will let you relinquish the contract.. here is the problem though, where are you going to go??

if the couple of dollars that you are going to be paying out because of this policy change is cause enough for you to switch providers and pay more then the few dollars added on then you probably deserve to do just that..

you will be required to cancel or port out upon relinquishing the contract, your not going contract free and just being mad at sprint for two years, do i agree with the policy change NO, do i give credit to sprint for getting rid of the crybabys, absolutely.. not saying that all of us are of the crybaby variety, but more often then not its what i get..

for those of you that already jumped ship have they also stated that you must return the equipment?
[Samsung Epic 4G Touch] eman3316@optonline.net:
I was am getting a 20% discount with Sprint. I am also eligible for 22% with Verizon. Unfortunately even with this change Verizon is still a lot more plus limited data.

After Sprint removed the Premier program there isn't much reason to stay with them. If Sprint raises the price on anything else, it will be much easier to make the move to Verizon but right now unfortunately I still can't justify it although I wish I could.

Another negative to Verizon though is they is they usually charge $300 for their top end phones while Sprint and the rest of the world charge $200. That is also something to consider.
[Samsung Epic 4G Touch] u921333:
I dont see how they could ask for a equipment return? No where in the Terms and Conditions does it state that you must return your equipment. We all know that the subsidy is for the equipment but the contract does not tie the two together so legally not sure that they would have a leg to stand on to require you to turn your equipment into them.
[Samsung Epic 4G Touch] darthstewie:
There are other service providers which will flash Sprint phones after you've chosen to leave.

I do actually kind of agree with this, as the policy change is not a huge price difference and still cheaper than the competition.

I would doubt it, since Sprint demanding the return of paid-for equipment would be illegal. Sprint changing the terms of a contractual agreement is grounds for the other party to leave, and as it is Sprint change the terms, they would have no ground demanding the return of equipment under any means. They chose to breach the agreement (and any change of a contract mid-term without both parties' consent IS a breach of contract) and therefore have waived the right to demand anything. NOw, to clear the record, I don't know if this particular change counts as a breach, as I don't have the discount and so can't look for it in my contract. If it is in contract though, then Sprint could be in trouble trying to ask for equipment back. They chose to discount phones under contract, breaching contract means they get to eat their loss.
[Samsung Epic 4G Touch] plmiller0905:
You do not have to return the equipment.

And about Verizon charging $300, its just a matter of time before sprint start charging the same prices for their to of the line phones. I wouldn't be surprised if the galaxy nexus cost $300.

Shot from the White Galaxy Epic 4G Touch!
[Samsung Epic 4G Touch] Iczer:
I think I read somewhere that if you upgraded through Amazon Wireless, you have to return your phone?
[Samsung Epic 4G Touch] plmiller0905:
Yeah but not if you originally got your device from sprint and you're past your 14 return period.

Shot from the White Galaxy Epic 4G Touch!
[Samsung Epic 4G Touch] fenixjn:
It is already $350: http://shop2.sprint.com/en/services/termination_fee/early_termination_fee.shtml (I take it that the E4GT is considered an advanced device)

EDIT: Need better reading comprehension.
[Samsung Epic 4G Touch] gullzway:
I think that poster was talking about the initial device price, not the etf.
[Samsung Epic 4G Touch] nebrando:
I was contemplating doing this since I read this thread yesterday. I began by doing price comparisons for similar plans on the 3 other major carriers and, while I knew Sprint is cheaper, I was a little surprised at how much cheaper for comparable plans. I really want to be able to justify taking my business to Verizon (have you seen their 4G footprint?), but I still found they are $40 higher for my 3 lines with data, messaging, etc.
[Samsung Epic 4G Touch] waxfondlr:
the reason i ask if people are being required to return the equipment is because i don't recall if this is being required, but fyi we have already been doing this with customers who we release from contract outside of them completing it, and it is not illegal.. it may not be specified in the contract but nor is the ability of sprint to openly release a contract for a plethora of reasons..

..relatively sure this is a requirement however, depending on if the account services rep knows what they are doing per 'policy', its my weekend though so i may be wrong about that without reviewing it specifically

ill be the first to admit there are several valid reason for a mobile enthusiast to part ways with sprint, but price however is not one of them
[Samsung Epic 4G Touch] fenixjn:
It has to be in order to be enforced. After all, both parties agree to whatever is on the contract. Anything outside of it is just null.

That is on the contract:

From http://shop2.sprint.com/en/legal/legal_terms_privacy_popup.shtml

Obviously, if they are canceling their service on its own, without Sprint breaching the contract then yes, Sprint might have the right to recover any fees and costs, including the equipment that was subsidized under the contract. Otherwise, there is nothing they can do.
[Samsung Epic 4G Touch] Android300ZX:
Has anyone gotten Sprint to waive the ETF's and remain month to month?

I have 5 lines and I'm thinking about leaving and going back to AT&T. Yes they are more money but the data speeds are so much faster and the service works everywhere. Currently I get no signal at my college and it's very annoying since I can't tether my Mac. I usually have to feed off a buddies iPhone or Droid.
[Samsung Epic 4G Touch] awesomeindeed:
Actually considering leaving Sprint because of this. I don't REALLY want to, but at the same time, I make enough money to justify paying a little more each month to know that I have service and more importantly data speeds that let me do anything.

I live in the Chicago suburbs, so most places near me have 4g, but if I leave those areas the 3g speeds are so abysmal that most of the time I can't load emails, send or receive messages or load any web pages or use any apps that require data. To me, that's a huge downfall. I know they've promised better speeds and a beefed up network, but it's been a long time since that's been the case and we still have a while to go.

While I've saved money waiting and watching their network decay, I feel like I've wasted it by settling for mediocrity just because it was less expensive. I'm torn, but think I'm going to jump.
[Samsung Epic 4G Touch] cabrone1:
Just got off the phone. After a very polite convo I was able to get 100 off my next bill and not leave (because I'm not planning on it) . He said I can leave without ETF

Tapatalked
[Samsung Epic 4G Touch] cordell12:
I ended up leaving, it was a hard decision to make as I have been with sprint for 10+ years. The straw the broke the camels back was the local super tower in my city/area is having difficulty processing calls. I have been in contact with somebody from tech support via email for about 2 weeks now. The only thing he can tell me is there is a known issue with the tower processing the calls, and they are waiting for parts. Really, 3 weeks and still not fixed? The thing is sprint leases this tower so who knows when said company will decide to fix, if they even will. The tower works just fine with Verizon PRL. Anyway, I will pay a bit more but that is fine by me. You get what you pay for anyway, right. With everything sprint has done since the launching of the EVO 4G (still love that phone!), and now that crap they are changing to satisfy CRAPPLE ie; yearly upgrade, I have had enough. My advice is to go ahead and call, see if they will mark you as fulfilled. Technically speaking they broke the contract by a material change, this doesnt mean you have to cancel the service. The contract legally should be null and void, allowing you the customer to remain on a month 2 month status. The terms and conditions for 2 year contracts and month 2 month are totally different, so null/voiding one should allow you to agree with the other, monthly :) What can they do, say no? Its worth the call, the post above got $100 credit and he/she had no intention of leaving, LOL!
[Samsung Epic 4G Touch] waxfondlr:
lol first sentence of your quote, 'we reserve the right to change any part of the contract at any time'.. this sounds to me like they have it covered..
[Samsung Epic 4G Touch] nubsors:
Agreed, I called the retention department and they told me I had 45 days to cancel my service etf free from the first day of the billing cycle due to the change. But he told me that he would give me the three bucks back to my account if I would stay.
[Samsung Epic 4G Touch] u921333:
But thats the whole point of his qoute They do have the right to change it and by doing so it lets you out of your contract or if you agree to stay you are accepting what ever changes they made.

So if part of this new change says we will need equipment returned if you leave before contract is up for any reason is added and people choose to stay then next time they could require the return of equipment but as contract is written now they can not.
[Samsung Epic 4G Touch] awesomeindeed:
They do reserve the right to change it at any time. In doing so, they are voiding the original agreement.
[Samsung Epic 4G Touch] bgask1717:
Thanks for the info. I too am not happy with the change with employee discounts but also not looking to leave. Care to expand on who you had to talk to to get $100 off your next bill? Was this through regular customer care or did they send you to a retention department?

I appreciate any help you are willing to give.
[Samsung Epic 4G Touch] Android300ZX:
I'm going to call today or tomorrow when I have more time. I sent an email today on 1 bar of 4G with 2 pictures attached and it took me 15 minutes. That is ridiculous. I remember with my iPhone 3G when I was on AT&T the same email would take less than a minute.

I'll post here when I get results; which I will.
[Samsung Epic 4G Touch] fenixjn:
Well that is the point of the fifth line which covers what the customer can do if the change is 'adverse'. The agreement also covers the customer itself as well.
[Samsung Epic 4G Touch] jcpadron:
Does this only apply to Sprint employees? Or will it also apply to people whose employers offer a discount for sprint?
[Samsung Epic 4G Touch] fenixjn:
This is for everyone getting a discount on Sprint through their employers
[Samsung Epic 4G Touch] erik077:
I always had discount on primary line only, just mine was 25%
[Samsung Epic 4G Touch] fenixjn:
Yes, but it was on the bundled price of both lines. For example, say a 129.99 plan for 2 lines was bundled as 129.99 (primary) + 0.00 (secondary) @ 25% discount rate is 97.49.

Under the new plan, it would be 110.00 (primary) + 19.99 (secondary) @ 25% discount rate is 82.5 + 19.99 (since only the primary line is discounted) is 102.49
[Samsung Epic 4G Touch] lexvdub1:
When does go in effect, I just called 3 hours ago and they told me that I was under the first example you posted, except that mine is 18%.
[Samsung Epic 4G Touch] eman3316@optonline.net:
I just called, they will let you out without a fight. Now I just need to see if anyone is worth switching to without paying an arm and a leg.
[Samsung Epic 4G Touch] fenixjn:
Next month (feb bill cycle according to http://community.sprint.com/baw/thread/83249?start=0&tstart=0)

Prepaid? (Boost/Metro) :/
[Samsung Epic 4G Touch] craigbailey1986:
hey everyone I am thinking of switching to the ep4g again and noticed this thread. Has the change been implemented already? I want out of my contract as data speeds have no comparison to even tmo!! Please advise... thanks
[Samsung Epic 4G Touch] eman3316@optonline.net:
Yes, they will let you out know. There should be a notice of the change on your bill.

So what I would like to know has anyone left Sprint to go to Verizon or AT&T and then came back to Sprint and if you did then why...
[Samsung Epic 4G Touch] Silent25r:
It isn't on mines that I can see. But I do have a 5 line family plan.
[Samsung Epic 4G Touch] eman3316@optonline.net:
If you look at your bill online you will see some astrik items at the bottom of the it. I forget exactly what it says but if you click it, it will then tell you about the change.

You have to be getting a discount on your account in order to get out without the ETF.
[Samsung Epic 4G Touch] Evo_Shift:
I am refering to the family plan with 2 lines here.

If I read Verizon's website correct 700 minutes/unlimited texting/2GB data would cost $160 per month compared to Sprints $150.

If you up it to 1400 minutes/unlimited text/2GB data you are looking at $180.

I get a 24% discount at Sprint and I think that would drop to about 12% on Verizon. (it's 20% off voice plan I think with them)

I am assuming you have to pay for data on each line on Verizon. If it is simply $30 for the family then Verizon is cheaper but I am most certain you pay per line. This change may suck but the reason I am with Sprint is for the price and it will still be way cheaper than Verizon which is the only other carrier I would switch to. I am not sure the 700 minute plan would work for us since we have no land line. The unlimited data is nice for power users but I could not care less about it so it is not a reason I stay with them. I am on WiFi most of the time. Sprint's data speed is pretty horrid so that's also not the reason I stay. T-mobile coverage isn't great and we have all heard the stories of AT&T so I'll probably stick with Sprint. Prices go up all the time for everything.
[Samsung Epic 4G Touch] Esoteric68:
I have a family plan with three lines on it (used to have five) and no longer need the extra two lines. My main plan is $129.99 + $10. My Second line is free (got it during a promo) and since I was using the Replenish I didn't have the extra data charge on it. My third line is $19.99 (using an old flip phone so no data charge). Under the new change my main plan will drop to $110.00 + $10.00. My originally free second line would now cost $19.99 and my third line would remain $19.99. So my overall pricing is not changing.

I called yesterday and spoke to two very helpful individuals, one in cancellations and one in escalations, who explained the above scenario to me (and sent me to a chart that supported their information). Since all I really wanted was to cancel my two extra lines and avoid the ETF fee but stay with Sprint, I asked very directly what they could do for me in regard to the two extra lines and wanting to drop back to a single plan.

She cancelled one line for free (the ETF was only $90, but still it's money in my pocket), the other line she put on a suspended status for 6 months which will cost me $8.96 a month BUT allowed me to drop down to the single plan $69.99 vs $129.99. I have 6 months to save up and cancel that suspended line or decide I do want to keep it.

My overall savings is going to be about $60+ a month, plus they'll buy back my Replenish for $40 and she's prorating this month's bill $40. All in all I'm happy with the results, of course I do realize I could've still pushed for release under contract change but I had no intention, nor desire, to leave Sprint.
[Samsung Epic 4G Touch] motox502:
Cool story Bro
[Samsung Epic 4G Touch] craigbailey1986:
So I just cancelled my service with no etf fee. I will be trying out the mobile carriers to see which us best for me. Currently T-Mobile is the best in my area so I am gonna try them out first.

Sprint doesn't cancel your service but gives you a reference number when you port out your number to get it etf free
[Samsung Epic 4G Touch] lexvdub1:
Remember, the grass isn't always greener on the other side.
[Samsung Epic 4G Touch] u921333:
But man you sure can go faster on astroturf lol.
[Samsung Epic 4G Touch] wingzfan:
Ok I spent hours on the phone with sprint last night going over this whole situation and heres a bit of advice for some of you who cancelled already.

The first guy I got did the cancellation for me but I decided to port 1 of my numbers out so I called back to verify we'd be month to month. Then I find out that it was actually schedule to cancel immediately. Long story short I was told by multiple people that you need to wait till the change hits your bill in February before doing the cancellation or sprint can and will charge the etf fee since you cancelled before the policy change went into effect.

For me Ill be cancelling February 12th.
[Samsung Epic 4G Touch] eman3316@optonline.net:
Makes total sense and even though the rep said I can cancel now my first thought was to wait until it hit my bill to be safe. Plus if Sprint for whatever reason changes it's mind on the policy then in effect they are not breaking your contract...

A sprint reps word telling you that you are okay is worth ****.
[Samsung Epic 4G Touch] bds120:
Im on SERO Premium Plan so I cant even get my company discount added. It was a time when I had it slid through but they did that audit and removed it about 8 months ago.

I pay 55 total every month. With insurance and all.
[Samsung Epic 4G Touch] Silent25r:
I don't see it. I don't have any little astrik's on my bill. I have clicked on all the little drop downs and read everything that was there to read.

I have a 27% employee discount.

Is that it? So wait, right now I'm being billed 129.99 before the discount for the first two lines. So they are going to instead charge me for my second line? I don't get how anyone would think that was alright because it isn't. Why do they make these changes to current customers? Doesn't make much sense. Your first line is free, oh wait no it's not! We changed our mines and now we feel like billing you for it?
[Samsung Epic 4G Touch] fenixjn:
Yes and no. The second line was advertised as free while the primary line took the main blow in pricing. Now they are splitting the lines to basically increase the bill. Yes, the increase is small but it is an increase after all. So your 129.99 line @ 27% was 94.90 + fees, now will be 100.29 + fees... and is still cheaper than other carriers (excluding prepaid of course).