yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] clouds5:
Thx for this thread @OP :) Als ich sah, was für tolle devs hier im Forum unterwegs sind, wusste ich dass ich das richtige Tablet kaufe :D Wenns dann nur ankommen würde...

I bought quite a few mobile IT devices in the past ~4-5 years. From many different companies, like Apple, HTC and Samsung. Oh and this nokia phone back in the days :D

ALL OF THEM, i repeat, all of them, had a few problems here and there.

-My ipod touch once just ran out of battery in 4-5hours (while not in use). Many people had the problem there was a 100+ pages long thread in the Apple forums and Apple never commented about it and we had to wait a few months for another software update.

-the DesireHD my current phone is an awesome piece of hardware. It was the best phone hardware wise when it came out over a year ago, but the software had some serious issues and was/is totally bloated. The DHD is just one of 100 phones HTC has out and it sometimes feels like it gets no attention at all from the company. You dont even know if there will be another update for it (without custom roms i wouldnt have it anymore).

My point is: I have never bought a device from a company that puts so much effort into listening to the customers and tries to make it right. 3 days after we spamed them about the bootloader they already reacted and promised to make an unlock tool. They explained to us why certain issues occur (e.g. GPS) so we could send our Primes back in time if we were not satisfied. Telling us what is software related and will be fixed and what are hardware limitations. Heck, they even sent a guy to help us right here on XDA.

Yes not everything went smooth with the launch of the Transformer Prime but for me: ASUS = best company ever. Anyway if you dont like the Prime just bring it back buy something else and chill out.

Now ASUS plz send those gold qwertz docks to switzerland so i finally get my prime! :D
[Asus  Eee Pad Transformer Prime] Diamondback:
And once again someone did not read my OP correctly... :(

I never told you to NOT post issues and problems, I just said that overdrawing these issues which are mostly software issues (please tell me just one major hardware issue besides the issues realted to the metal backplate) won't help anyone...

Software issues can and will be fixed.

Unfortunately blog sites (like Engadget) always somehow screw up their articles with wrong information...

That's why reporting these things always leads to way higher damage than before.
[Asus  Eee Pad Transformer Prime] fuzzer:
I stopped reading when I read this:

•The Wifi/BT issue: As several members found out this is a real non-issue. Speed drops appear across all devices and platforms when using BT and Wifi together. Nothing really to complain about here

I tested my Archos 70...no problems what-so-ever...so there is obviously something to complain about.

Its probably been said thoughout this forum, just because you don't have problems, doesn't mean they don't exist and shouldn't be addressed....

but perhaps the rhetoric could be brought down a level...but people have a right to speak their mind....
[Asus  Eee Pad Transformer Prime] shinzz:
You're forgetting few things:

1. Some can't return their Prime to retail vendors that they purchased from (Gamestop, Office Depot)... and yes, many followed the hype & worked their butt off to purchase one from initial launch (i do remember some driving 5+ hrs to purchase one at Gamestop)

2. 6 month extended warranty & full refund isn't announced to US yet (hopefully they make the same offer)... but even if they did, unless they cover the shipping fee.. we're losing money to get a full refund
[Asus  Eee Pad Transformer Prime] flub:
Well I have to add my 2 cents now

what is really annoying me is reading a thread & on just about every thread is the same minority spouting on how crap the prime is ! ( yet some have got proudly showing in signature that they own a Prime ).

How many times & on how many threads do you have to go on repeating yourself?

I Have no complaints about my prime I read the issues people where having and made an informed decision to buy one. My dock is tight, my wi-fi as good as any other device in house even gps works (havent tested in car didnt buy for that). Screen is responsive and running ICS smoothly.
[Asus  Eee Pad Transformer Prime] sectachrome:
What annoys me is that the people complaining about their device act like they are speaking for everyone, and that every TP has this issue or that issue. Im sorry that YOUR device has problems, and I would be upset too (and then return/sell/rma it and go on with my life), but I have no issue with mine and its great.

Edit: Wow, flub posted an almost identical post while I was writing mine. +1 flub!
[Asus  Eee Pad Transformer Prime] demandarin:
I'd say just let them keep complaining. If they not smart enough to return a device they are so displeased with, that's on them. Easy solution for them is to get their money back n move on so the threads won't be plagued by the same few people nagging and making multiple threads on the same issue. Stop nagging, return device, n move on. You won't be missed..lmfao. Regardless of some of the bad press we are still seeing lots n lots of new Prime owners. Prime is still by far the best Android tablet out here. All major sites still consider it so also. Nothing wrong with posting issues, but most here are overdoing it. No need for 1000 threads on GPS or whatever. Be grateful we even have Gary here trying to help people.

For the people who think that the petition for bootloader swayed Asus to eventually release unlocking tool, you're incorrect. They already had planned that and have been testing it way before any of us even received our Primes. The complainers love to dwell in rumours and gossip like women. Makes me think most of them are kids or something or have some kind common sense impairment.

The negative ones love to make others think they have a problem also. or that we must not be doing the tests right or something because we not producingbthe same results.

Let them complain n drive themselves crazy..lmao. Ill just keep chilling with my device n looking forward to more developement. Hopefully those who nag will return device n just leave. DEVELOPERS DONT NEED PEOPLE TO WHINE ONCE DEVELOPEMENT GETS GOING. If people complaining now about some minor software issues, I can see them really crying once custom roms released.
[Asus  Eee Pad Transformer Prime] JaffaBoy:
A very interesting conversation and I have mixed feelings about the level of 'noise' people should make - if we don't express our feelings about where Asus went wrong then they are unlikely to try to address the issue. However, just flaming everywhere is just as bad and I'm sure will just be ignored.

As a new owner of a Prime (my first tablet) I am pretty happy. Seeing all the issues reported I was ready to send the thing straight back but thought I should give it a try for a few days.

Ok so I'm in the UK so some comments seem to be saying that our units have improved WiFi, and yes it's not as good as I get on my phone sitting right next to my Prime but it's getting a connection and seems ok.

GPS, works....but is a bit off... is it enough to pack up and send back.... well no, I couldn't bear to part with this now.

So a question (maybe asked elsewhere but I'll ask here)... the issue is with the lovely brushed case isn't it, unlike iPad where they put a plastic strip with the aerials behind Asus didn't. So, can't they just design and replace the back for us, with a program to allow users to return and have the back replaced? Or would drilling holes in the case where the aerials are help the issue?

If there is a 'minor' hardware fix to the issue, shouldn't we be pressing Asus to do that?
[Asus  Eee Pad Transformer Prime] demandarin:
Exactly! The same damn ones always complaining. I can count them on my hand and I would call them out now but not going to. They know who they are. They always like each others post even though they don't know what the hell they talking about. Yet they show Prime n their signatures like they proud to own one..lmfao. One even has some fancy calligraphy of the Prime in sign yet always downing it. If I dislike something so much, you won't catch me being fake and still repping. it. Class Act Hypocrites.
[Asus  Eee Pad Transformer Prime] fuzzer:
Guess you missed the part about some retailers not giving refunds, or the owners are outside the return window.

so what left RMA, at owners expense?..or sell at a loss? How is that a solution. They just want solutions.

Everyone bought this tablet wanting to love it, and probably do love it, except for the problems they are having. People like you are blaming them? flaming them? telling to to suck it up?

oh and this works both ways:"The negative ones love to make others think they have a problem also"

Not everyone here can afford to go buy whatever the latest gadget is, they save to get the best they can afford and expect it to perform as advertised.

ASUS is trying to correct problems, but they can't solve problems they don't know about... forums allow people with similar problems to pool their complaints for a greater voice.

As we've seen, ASUS is admitting to faulty firmware for some issues, what else will they discover because people are voicing thier concerns

please stop hating on those with poor quality devices...We all want to love it like you...
[Asus  Eee Pad Transformer Prime] Diamondback:
I don't hate anyone.

ASUS already announced their return & refund service for Taiwan and UK.

I guess other countires will follow soon.

Ah and btw I think you knew about the GPS issue before the return window expired.

That window is there to fully test your device and to find out if you have any issues with it.

If you let that window pass by while knowing about the problems that's your fault, not ASUS'.
[Asus  Eee Pad Transformer Prime] demandarin:
While I do agree with most of your Post, one thing I need to make clear, I'VE PERSONALLY NEVER TRIED TO MAKE OR CONVINCE PEOPLE WHO HAVE FAULTY DEVICES THAT ITS NOT. I'VE TRIED TO HELP ONE WAY OR ANOTHER. BUT YOU DO HAVE MOST COMPLAINERS TRYING TO CONVINCE US THAT ARE DEVICES ARE FAULTY ALSO. OR THAT WE NOT TESTING RIGHT TO GET SAME PISS POOR RESULTS. SO IT REALLY DOESNT GO BOTH WAYS AS THE COMPLAINERS ARE THE ONES TRYING TO RALLY OTHERS TO THINK THE SAME.

forgot to turn caps off ;)
[Asus  Eee Pad Transformer Prime] fuzzer:
I'm somewhat over gps, i got my tomtom receiver, like i said i do love this tablet, but i want it to work... and i'm not talking specifically about me, just defending legitimate complaints...

i have BB silver rewards, so i got time to wait it out...
[Asus  Eee Pad Transformer Prime] Ride525:
I found out something much different when I talked with Asus.

I wrote two emails to folks at Asus and Asus called me yesterday, and I talked with them again today. There apparently IS a hardware issue with some of the first batch of Primes sent out. Some of them apparently have inferior WiFi-BT chips.

Asus offered to take a look at mine, and hopefully fix it. So I sent it yesterday, and it arrived at Asus today (just across town).
[Asus  Eee Pad Transformer Prime] demandarin:
I heard this also. Plus the Op of the thread Good and Bad Primes mentioned that also. That's why Gary needs serial numbers from people with issues to cross check for this. He already got my Serial number. He got my email n phone number from me n said an engineer would be calling me sometime to check some details out on device n case I need to try a new firmware. my wireless is good but always room for improvement..lol. Plus some people are already getting a custom firmware that supposedly fixes some issues. A person made a thread on it just recently and root doesn't work on the new firmware.

New firmware some are getting from Asus Engineers is 9.4.2.9 This may be something to keep a close eye on.
[Asus  Eee Pad Transformer Prime] AMoosa:
I agree with the OP. If users are experiencing issues, they should deal with these constructively - create and use ONE thread for each issue and report it to ASUS. Deal with Gary Keys and if you ain't happy, return it, or sell it. And then buy or don't buy another ASUS product again. Whatever.

Personally, I sold my SG Tab 10.1 3G to buy the TF Prime and am extremely happy with it. No WIFI issues, GPS is on a par with the SG Tab (not that I would use it anyway) and my dock is amazing! It is an ingenious bit of kit. I do have occasional screen corruption issues.

I have the choice of getting a refund or getting a FULL REFUND or an additional 6 months warranty - I am going with the latter. It's horses for courses. You make a choice and you deal with it. Move on and don't let the press blow things out of all proportion.
[Asus  Eee Pad Transformer Prime] new2q9c:
I have no sympathy for Asus at the moment. There were so many things wrong with the Prime. A lot of which should have not passed the 'design stage' yet alone be built and passed quality control.

Any engineer should know what hinders RF signal and what not. If they had done their research, they would know this. What really upsetting was that it passed their so called testing. It makes you wonder how they tested these things.

It all started with the pre-orders. They said that every pre-order will be fullfilled first before hitting B&Ms. We all know that did not happen. I ordered in November and I cancelled my order when I found one at Fry's. So many people still waiting for theirs while some are getting them without pre orders and at a discounted price even.

Then there is that charger issue. That thing was so poorly made it's not even funny. 3rd charge and it fell apart. I called Asus right away and was told to send it in (at my expense) and wait for them to assess it and then either fix it or give me a new one (so I will be without a charger until they send me one). IMHO, they should just send us a new one, I could have supplied them photos. It will not cost them too much to do this for their customers. I sent them an email last week because I have not received the email they said they were going to send me with instructions. No reply yet and it's been a week. I couldn't call because I am always at work so email was the best way but I guess that does not work with Asus.

Here's the kicker, ICS upgrade now would not let me tether to my phone. I didn't care about GPS. The weak wifi was not a real issue for me because my phone is always close by but now that I cannot tether then weak wifi might be an issue now. That was the first thing I tested when I got the tablet. Now I am past my 14 day return period and with a charger that is almost ready to quit on me and a tablet that cannot tether to my phone (part of my email to them was if they will allow the tethering again) and again, why would asus incapacitate a wifi only tablet like that? Don't they realize how much people rely on tethering?... and there's Asus not responding to any of the questions being asked... so tell me how else should we be voicing our frustrations?

Really, all these noise on the net (FB/Twitter) probably could have been prevented if Asus took charge sooner rather than later.
[Asus  Eee Pad Transformer Prime] franky_402:
I'm tethered to my phone as I write this... from what I understand ad-hoc connections aren't working, very very simple fix use a different tethering app that shares your internet in a very simple, easy, effective way...like emulating a router so any device with a wifi card can connect to it, seems like common sense to me...but who knows

I love my prime, but I will say it took me about all of ten minutes to notice its faults, the janitor working for Asus would have been able to tell, so the real question is how were they ignorant to such severe, extreme problems...my wifi works decently, no where near the strongest but it could be worse I suppose, GPS I don't care about, SN issue not sure what's causing that for people but I could understand that slipping through the cracks as that is a very minority problem... All in all this device should never have left the warehouse with wifi being weak/broken especially since its the only way the device can connect to the internet. I will not be returning my device unless it completely craps out or something and I'm about the farthest thing from a troll, I just believe in sharing my truths about my first tablet..

Sent from my rooted TF201
[Asus  Eee Pad Transformer Prime] rdalev:
Ok...............I'll wait for a fix for the GPS issue, since GPS is no longer listed on the spec sheet, looks like hell will freeze over first.

Can't return...............14 day BB return has expired !

So now what ?

Sell at less than I paid for it ?

I say Asus should:

1. Free shipping to and from to fix GPS issue, if there ever will be a fix

2. Rebate checks to all who purchased while, GPS was listed on the spec sheet

3. Discounts issued to same above on accessories or docks

4. Full refund including shipping from Asus

All 4 sound reasonable to me !
[Asus  Eee Pad Transformer Prime] BostonDan2:
Asus - communicate please!!!!!!!!!!!!!!!!

Hi Guys,

Sorry, but I'm one of those that complained and returned the prime. I tried contacting Asus through e-mail and could not get a response. I'm continuing to watch this forum in hopes to become an Asus tablet customer again.

The real blame here is with Asus. Asus -fix the issues, or at least communicate your plan for fixing the issues, timeline, and state upfront how long you will offer a refund if the issues are not fixed. Stop using this forum as the sole avenue of support and provide a single page at www.asus.com for users to find out the issues and the progress being made toward addressing those issues. I'm tired of searching through posts. There needs to be a single page for what is going on at www.asus.com. Please also tell us why retailers are still not stocking this product and those that are receiving stock, only receive very small quantities. Just tell us what's going on. Can you imagine how those who are not aware of transformer prime forums are handling issues?

Also -stating that you are going to fix the issues through a firmware update doesn't work for me without a formal guarantee (something beyond a forum post - which I haven't seen). To keep this product, I needed the ability to return the product for a full refund if the firmware doesn't fix the issues. I'm not looking for a free upgrade to the TF7xx, just my money back if Asus fails to fix the issues. I wasn't willing to wait beyond the period where I would be unable to return the product to my retailer without the guarantee.

I'm still in the market for a tablet and not in a rush. If Asus is able to resolve the wifi issues and lockups, I will be an Asus customer again if something better doesn't come along first. By the way, I'm fine with the no GPS. Also, not sure if you ever planned on returning my support call, but there is no need until you resolve the issues.

As for the forum posters - Just because some users are happy with the lower wifi, no gps, etc... that doesn't mean that others should be satisfied. Attacking those that are raising these concerns, telling them to return the product and get off the forum is not going to help get this product fixed. Rather than attack them, how about joining them to pressure Asus to build better products. I really do hope Asus fixes this soon. I've been an Asus fan for years, but how the company is handling this is just terrible.

My two cents.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
“It was important that we maintain our faith in the future. I have that faith in the future and we will undoubtedly triumph over this conspiracy,”

Bashar al-Assad

President of Syria

Jan. 11, 2012
[Asus  Eee Pad Transformer Prime] xTRICKYxx:
Thanks for posting this. I love my Prime. I bought the original TF101 back in June, and I loved it as well. The Prime is such an amazing well-built piece of hardware and is backed by a company that actually supports its hardware and community. Sure, Asus isn't perfect; but it is obvious they are trying to improve.

The main issue with my Prime is the locking up issue with ICS. Wifi is perfectly fine as well. Sure the GPS is broken, but who cares?

The huge step forward Asus took from the TF101 to the TF201 are huge.

My biggest concern with my Prime and any mobile device I have is not its build quality or hardware; but its Operating System. Android and iOS just plain suck for productivity and multitasking. Sure, the OS's are built for consumption, but the Transformer series has the capability of getting real work done. This is why many people are looking to see if Windows 8 will be able to ported onto the Prime.
[Asus  Eee Pad Transformer Prime] monkey10120:
I think they should rip GPS out of tablets. I had never heard so much whining that their GPS does not work. Who the hell uses a tablet as a GPS anyway. If you do and there is wifi close it can use that to determine your location.

I can't stand how people said the prime sucked, when only their GPS did not work. Buy a damn Garmin because that is the only think you want a tablet for in the first place.

The prime is an amazing tablet.
[Asus  Eee Pad Transformer Prime] new2q9c:
I have a winmo phone, TP2 that works before ICS. If you could tell me exactly how I can accomplish what you are saying, please help. If it's really that simple, I am sure you will be able to tell me how. Like I said, it works great with HC so why make it harder for people now?
[Asus  Eee Pad Transformer Prime] vitalero:
Does everyone realy forgot about this issue? does it looks normal for a large company like asus to send only 5 tablets a day to a diffrent retailer each week?

No one not even Amazon have it anymore, and you cant blame the retailers i know one which is a friend he wont lie to me like you think " they are afraid to get a product while taking the chance to be defected and deal with refunds" , they just dont recive it anymore.he would have kept me one but he doesnt have any.

Im still waiting to order my own prime, but cant get it, everytime i get closer they just put your order from in stock to pre-order waiting line. So even if i will have some issues with it and i should return it like everyone says when will i get it? who do i need to support? the guys who tell me to wait untill my refund period is over for waiting for a fix.

Really hoping to find one soon!