yashsingh1/xdaforums huggingface dataset:
[Defy Q&A, Help & Troubleshooting] kelvin_27_84:
I noticed that the focus here is more on the Motorola Defy than Defy Plus (+). I need some help with a defy + that was purchased for my mother.

It is currently running on Stock 2.3.4 (build: 4.5.1-134_DFP-891 , Ver: 45.0.891.MB526.Asiaretail.en.03) Rooted.

However, they prompted me to update my firmware to Ver: 45.0.1321.en.03 recently.

Wondering if i were to update, will i lose root?

I rooted Defy+ with superoneclick 2.3.3.

Also, any good Custom roms to recommend for Defy +?

Will the procedures be the same as Flashing a Custom rom on HTC Sensation?

Where CWM or 4ext can be flashed to boot into as recovery and flashing firmware?

Thanks a million in advance for the help..
[Defy Q&A, Help & Troubleshooting] zakoo2:
first of all, read this.

If you upgrade, you will lose your root, but as far as i know, the 2.3.6 can be rooted too with the latest superoneclick.

the best custom rom is definitely cyanogenmod (cm7), which can be used with 2.3.6, just install 2ndinit for defy, and there you go!

im not familiar with the flashing process of htc sensation, so i cant help you with that. flashing a full stock rom can be done with motos program rsd lite, while flashing a custom rom is done via cwm.
[Asus  Eee Pad Transformer Prime] JoeyLe:
I completely agree, thanks for this post. However the problem is it are mostly people who haven't even bought the Prime are *****ing the most.
[Asus  Eee Pad Transformer Prime] HiddenSanctum:
I couldn't agree more, *****ing about the problem isn't gonna get anything solved. If you have problems try to help, that way things can get fixed more quickly and then everyone (or at least most) can be happy.
[Asus  Eee Pad Transformer Prime] lp_stealth:
read it and agree, there are issues but the support from Asus on this forums is great.
[Asus  Eee Pad Transformer Prime] pintness:
Srsly? Do you have like Stockholm-Syndrome?

Asus threw an unfinishied product on the market.

They can't fix the SN issue in 3 days? Well, I didn't have such issues with my 4 other android devices. Maybe the should have been testing it.

Of course it is embarassing for Asus, but this is clearly not our fault. We fulfilled our part with odering and paying for a tablet. Rest is up to them.

While I agree that a free TF700 or such things would be impossible, the GPS problem is clearly a sign there has be no/not enough testing.

All the problems you are stating would have been showing due to Asus product testing, again. This is completely THEIR fault and they have to deal with it now.

You think we need to stop reporting errors to make the prime look better and they can sell more?

Dude, seriously. Do you buy a brand new car and when you have issues, you just shut up so the store can sell some more?

I'd really love to love my Prime, but with all those obvious mistakes Asus made, I can't.

The problem with what you are doing is: If you support Asus now, other companies will see it's ok to sell faulty products, and the next generation of tablets could have big issues as well.

You need to say what's wrong for anybody to hear. Or would you like to buy a product and then find out later that it's full of bugs? But nobody tould you because it wouldn't be nice for the company?

Do you think Asus will decrease support if less people are bying it?

Again, this wouldn't be nice, but it's completely in the hands of Asus.

It's a big company and they shouldn't have trouble emplyoing a few guys for support. If not, the save money on the wrong thing. Don't make (Non-)Buyers responsible for this.

No matter what other companies do, bringing an untested product to the market is not acceptable and that is the feedback Asus is getting now.

And no, you don't have to expect those "kind of problems".

When I buy a 600€-Tablet, I expect a full working one, and not in 3 months but NOW. I didn't have problems with my Optimus 2x or Iconia A500.

It's a big difference wether the company is fixing issues or improves the quality with updates.

And another point on Asus working with the community: It's nice they are on XDA, but... I remember there was...is... a locked and encrypted bootloader?

Yeah, right. Asus completely locked the Prime and only promised to make an unlock tool after giant social network ****storms.

Is this "working" with the community? Why didn't they look at HTC and provided an unlock tool from the beginning? Asus is only giving in because they are afraid of more bad attention. And that seems to be the only way for the community to be heard.

Just my 2c.

pintness
[Asus  Eee Pad Transformer Prime] bobbyball:
I think peoples persistence on forums have forced ASUS to look harder at the problem but never the less they are doing something and its a real credit to them that Gary Key is active on our forums now. I think in this modern age ASUS have took a brave step and one that they should be praised for.

We are all upset about the problems but we need to give ASUS fair time to address them. We have all had a rant but now its time to work with ASUS and give them as much information as possible, this is the only way we all get what we want, loyal happy customers and a fantastic product with new and exciting products on the horizon.

Cut them a bit of slack.
[Asus  Eee Pad Transformer Prime] Diamondback:
You both are not getting my point. Instead of going to the media you should report your errors to ASUS.

No matter how incompetent their customer support is on the phone, the errors

will

reach the developers anyway.

Nobody told you to praise the Prime. I just said that overpainting the issue won't help anyone. Not even you.

ASUS will fix the software problems. And the GPS issue got kinda resolved too. If you are not happy with it, return it.

I am pretty sure there will be other countries than UK and Taiwan with this move.

And yes you can't fix software errors in that scale in 3 days. Just deal with it. That's how software development works.

Oh and I hope that "

Dead Diamondback

" was a typo.... Otherwise, get off here troll :)
[Asus  Eee Pad Transformer Prime] kaiserpc:
You haven't mentioned the dock issues lots of us are getting. My dock keyboard only works about 20% of the time I connect it. There is at least 30 or 40 users on here with the same issue, and about double that on the transformerforums site. This may not be a lot but I'm sure a lot of US owners don't own the dock where as is Europe you have to buy it as standard. ASUS support haven't been overly helpful - wait for the ICS upgrade and try a wipe - done that and it still doesn't work - no further update from ASUS. I'm having to send my tablet and dock back and hope the next one works fine - any issues with the new one and I'll be getting a refund.
[Asus  Eee Pad Transformer Prime] Tairen:
GDI read the ****ing OP's first post. He did not ask you to kiss Asus' feet. He did not ask you to say false POSITIVE things about the Prime. He did not tell you to disregard Asus' mistakes. He simply asked you to vent your frustration and give your CONSTRUCTIVE feedback to the appropriate recipient: ASUS.

BTW you have my thanks OP.
[Asus  Eee Pad Transformer Prime] Diamondback:
Hm, seems I missed that. My german dock works perfectly. What's the issue exactly?

But still, ASUS is a big company, they can't just find, fix, test, and make an announcement in 3 days...
[Asus  Eee Pad Transformer Prime] Doktaphex:
It reminds me of the launch of the HTC Desire HD, Back then it seemed as though the first couple of batches that made it into customers hands had not been properly tested and manufacturing QC was absolutely terrible.

GPS issues were rife, cases didn't fit together properly, screens were loose with dust underneath them. Then of course there was the screen bleed, stuck pixels and countless other problems.

I remember it well as I was one of the first people on this forum to receive my DHD and I spent countless hours sitting watching IRC channels for root to be achieved.

Now then after that short history lesson, here is the point of my story. There was a lot of complaining about these issues here on the forum, but what most people did was either accept the fact that this was an early batch and realised that as an early adopter these things are to be expected, or they sent them back. End of story.

There was no smeer campaign, nothing. Just people being adult about the situation and that's that.

Thanks for listening.
[Asus  Eee Pad Transformer Prime] Diamondback:
Same here, I think I got one of the first good batches :)

Nobody started a big ****storm back then and everything is fine today. The Desire HD is still a very good device and it was one of the top sold devices from HTC.

HTC sorted out all problems.
[Asus  Eee Pad Transformer Prime] geinome:
Agree

I actually agree with everything you said diamondback.

I personally love my prime, but i have a couple of issues here and there. Nothing that wont get fixed in the long run. I have a moan here and there, But i still show my support to a brilliant device.

And another thing i have never seen is a compnay actually showing their dedication to fixing the problems like asus. For god sake people they actually have a rep on here talking to people and providing inside information that actually could help. And again in garys posts people are attacking them there.

I really those people who are attacking asus shoulld either:

1. Suck it up and shut up and wait for a fix

2. Sell there device or take it back for a refund and shut up about it.

I know its not the best path, but you have to give a company some time for actually fix these issues. It doesnt happen over night, they ar'nt robots!

Rant over

---------- Post added at 11:57 AM ---------- Previous post was at 11:55 AM ----------

its funny because i have a DHD, i got one of the bad batches and still using it this day. Although HTC's repair team didnt do anything when i sent it back in. 3 days before my warrenty ran out. But that was a GPS issue for me. And im not really that bothered about it to be fair.

I personally love my phone, ive modded it so many times now ive lost count.
[Asus  Eee Pad Transformer Prime] Cimer:
Just remember...Man with hand in pocket feel cocky all day
[Asus  Eee Pad Transformer Prime] kristovaher:
But aren't we pushing for double-standards here?

Because it would be a ****storm all around if Apple releases a product that has even a single critical flaw. Such as iPhone 4 antennagate. People pay a lot for Apple for quality, they don't expect such problems and Apple has very, very few issues like that with their product launches.

On the other hand we have ASUS who releases a product that has GPS that cannot be used, has weak WiFi range (+ broken WiFi on early US units), weak quality control on screen, keyboard and software issues with crashes and inability to update. Transformer Prime has more early adoption issues than iPhone's and iPad's have had in total.

Apple has set the standard, so when we end up paying a lot of money and face this many problems, being publicly critical about it makes sense. Sure you could say that ASUS is small compared to Apple, but if they want to compete with Apple they simply have to do better. If they release a device that is as flawed, it is not just bad for customers, but Android in general. I remember giving excuses to people who used my HTC Desire back in the day that had a multitouch screen that was not multitouch and it was obvious that it is a lesser device. I will feel just as bad when someone tries to use GPS on my Prime and is confused that it doesn't work and so on, because they -expect- the device to function.

Pat on the back and 'better next time' just doesn't cut it, since many of us will be using the device for more than a year. This is not a startup world, ASUS has been in the business for years, they are ambitious with their claims of having created the best tablet, if they cannot live up to it, they deserve the criticism.

They are a big boy and will hopefully do better next time. Market demands it. Otherwise someone else will simply create better devices and wins over the customers that ASUS has. ASUS is unique in that it offers an innovative keyboard dock with Prime, if it becomes popular then competition will increase and I'll gladly jump ship to manufacturer that has a better history with product launches.
[Asus  Eee Pad Transformer Prime] effezie:
Thank you OP for IMHO a needed and well thought out post.
[Asus  Eee Pad Transformer Prime] demandarin:
I completely agree with OP post. People that are unsatisfied can easily return device and move on. But no, instead they love to hang around a nag like women with each other. I can tell most polls made here in thisbsection was made to make the Prime look bad. But guess what, it backfired. Most, if not all polls here show in favor of the Prime in a positive light. Don't believe me, just take a look. Of all the people that voted in them, its always 77-85% or more people that are happy with devices, or defect free or etc...

Although the smear campaigns might hurt a little, the ball is already rolling. Even the negative people not going to be able to stop developement. We already have a good number of developers doing alot of great things without bootloader unlocked yet. We have other major developers just waiting to hit the ground running once unlocking tool is available. Its almost surreal sometimes reading the issues some people have. As from 12/22 my device has worked great everyday and have really been enjoying it. Its really sad how some people try to nitpick every single little thing.

If you are unsatisfied with device, do like moderator Jerdog said. Which was get rid of device then, whine somewhere else, AND GO AWAY! Developers not going to want to hear your sob stories. Just imagine once custom roms start being made. Are those same people going to whine all the time after an early build is built n has some issues to be fixed?

Another thing also, some people are plain stupid. They smear n attack Asus for the Prime yet they talk of getting the new A-700. Dumb move. This new device hasn't even been proven tl be better then the Prime and won't be out for 4-5 months at the earliest. People just assume its better because it has a plastic strip across the back. Nothing can be assumed. This hasn't been thouroughly tested or reviewed by major tech sites to say its better. Which a mini test of sorts showed it wasn't, as far as wireless goes. To me. Asus is a great company because I received a great product. If people are to stupid to just return device instead of crying up here online, then that's on them. As they clearly have seen the people that love their devices way outnumber those who don't. sand ususally its the same people always complaining. That's why I've stopped trying to combat them in the threads really. I just report the post or thread, if its unreasonable. This has been working as several complaining threads already have been shut down. Even moderator tired of all the whining.

Just carry your a$$ somewhere else if you don't like your device. Plain n simple!
[Asus  Eee Pad Transformer Prime] Tairen:
I've had NONE of the issues you mentioned. The only thing I can't confirm that works 100% is the GPS since I did not buy this tablet to use as a primary GPS unit! I have a phone that does that and is more PORTABLE since it fits in my pants pocket. Last I tried using the GPS, it locked on my exact location in less than a minute. But really, I didn't really care, I only tested it because of all the damn *****ing on this forum.

So yes, I am a proud owner of a Prime with a "functioning" GPS, STANDARD wifi range, a VIVID screen, operational keyboard dock, no software issues, and updated with ICS.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
First, OP, this isn’t just about Asus. What you’re saying in your post is that to protect the image and viability of a product (any product), people should suck up what they’re handed and deal with problems quietly in a way that benefits the manufacturer. That way, the product’s image will be protected. That’s great for current owners looking to reinforce their purchase and to grow the user base, but what about people that haven’t yet purchased the product? Hide defects and issues from them so they can figure it out themselves? If Acer hoses the A700 launch, would you give the same advice to their board? This goes against the principles of XDA.

Back to the Prime. Many of the issues discussed here caused people to say the Prime wasn’t right for them and either returned them or passed. Would you deprive them of that knowledge beforehand to further your personal agenda? Did you sign the “unlock the bootloader” petition? If so, then you’re being somewhat hypocritical.

Manufacturers need to be held accountable for their decisions. In Asus’ case, the choice of a metal back cover, claiming “GPS” when there wasn’t, racing the Prime to market with inadequate testing, and the random QC issues were all self-inflicted. Following your guidance, if this was kept quiet and didn’t impact sales, what incentive would they have going forward to sweat the details and deliver high quality products starting with unit number one?

Any “damage done to the Prime” was done in meeting rooms in Taiwan long before anyone here had a Prime in their hands. And h/w and s/w aside, hopefully Asus learned from this that customers aren’t sheep and willing to accept what they’re given and in the future will provide more frequent, accurate, and consistent communication before and after they launch a product. It’s terrific that after the damage was done Gary Key’s been proactive in cleaning up the mess and Asus offered a six-month warranty extension. Let’s give them an “A” for that. They get an “F” for how they managed the launch, communication, some of their design choices, and initial QC. So, at best, they’ve earned a “C.” If they’re a learning organization, let’s see what they do with the TF700. If it’s a repeat of the Prime, then God help them. And if the TF700 is everything the Prime should have been, that’s what’s going to cause the problems you outlined to happen, not the *****ing.

My friends that bought (and returned) Prime’s are pissed. Anyone trying to get one before the holidays went through flaming hoops and invested a lot of time and energy that they won’t get back via a “refund.” They’ll never purchase an Asus product again and are telling everyone they know about their experience. So even if everyone on XDA follows your advice, the damage will continue long after the postings stop. And it should because that’s what keeps manufacturers in check.
[Asus  Eee Pad Transformer Prime] Rieksfier:
OP is the reason crap like this happens more and more each day. Your acceptance of the flaws and broken hardware just enables these companies to release more unfinished and untested crap because they know you'll accept it.

If you purchased a car would you accept that the wiper blades don't work? I mean you can still drive it, just not in the rain...at least until they update the cars software to make the wipers turn on when you pull the lever down.
[Asus  Eee Pad Transformer Prime] wynand32:
Precisely. I think that's the most cogent statement on this whole mess yet. It explains why people have different experiences, and why people on both sides can be so incredulous at the strong feelings by people on the other side. It's why some people love their Primes and wouldn't imagine getting another tablet, and why other people hate theirs and either returned it or wish they could.

All of this back and forth about what a tablet "should do," therefore, is ridiculous, on both sides. If you like it, keep it. If you don't like it, don't buy it or return it. If all of this wasn't clear before your return policy was up, then you have a legitimate complaint and should go after ASUS for a resolution. If you bought from somewhere with no return policy, then that should be a reminder never to buy from anywhere with no return policy (and you should still go after ASUS for a resolution).

But cluttering up this forum with the same old freaking complaints accomplishes absolutely nothing but making it next to worthless for discussing anything else.
[Asus  Eee Pad Transformer Prime] junrider:
Its a forum and in its proper location. If you really want to lessen the clutter, then you can abstain from commenting.
[Asus  Eee Pad Transformer Prime] wynand32:
Yes, of course, because the only legitimate comments are complaints.
[Asus  Eee Pad Transformer Prime] junrider:
Didnt say anything about the only legitimate ones, but those complaints should be on high priority specially if there are numerous ones.
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Forum front pages are like the front pages of a newspaper. What's most important (good and bad) ends up there. There are those that contend the Prime's Wi-Fi performance is as good as anything else out there. There are others that contend it's a total fail. The answer lies somewhere in between. The debate keeps the issue on the front page where intelligent people weed through the extremes to form their own opinion. While painful to watch and participate in, that's the forum working the way it's supposed to. The most well thought out, best executed, and true-to-spec devices are the ones that have the happiest front pages.
[Asus  Eee Pad Transformer Prime] junrider:
Yup, agreed.
[Asus  Eee Pad Transformer Prime] demandarin:
Well we will make sure to keep bumping up the positive threads then. STARTING.................NOW ....after this post. ;)
[Asus  Eee Pad Transformer Prime] murgo:
but that is not the point. positive threads shouldn't be bumped..
[Asus  Eee Pad Transformer Prime] demandarin:
I know....I had to go back about 10 pages to find the Positive Transformer thread...LMFAO. SMH. :mad:
[Asus  Eee Pad Transformer Prime] Diamondback:
I am really not sure why you are talking about crusades and religion now...

Are you out of valid arguments?

Once again for everyone who did not read/understand the OP:

I never said we should keep the issues private. I just said that overdrawing issues which are not even hardware issues but software issues and giving false information to the media doesn't help at all.

Not you, not me and not any other Prime owner.
[Asus  Eee Pad Transformer Prime] acidus.:
Three of the biggest complaints are GPS, WiFi and Bluetooth which Asus has said is from the case. Some other complaints include yellow tinted screens, loose screens, light bleed and bad charging adapters... also hardware complaints.

Upon reflection, I would say most of the complaints are hardware related. Wouldn't you agree?
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
This is far from certain. It's also the crux of the debate over the Prime's wireless performance. From postings in the wireless threads it appears the majority have accepted Asus’ mea culpa and introduction of a new design for the TF700 as confirmation that the metal back was a questionable choice. You're a respected developer and have contributed a lot to XDA, far more than I have. You and others will most likely greatly improve the Prime's overall usability. But, no matter how talented you all are, you can't turn a metal back cover in to plastic with s/w.
[Asus  Eee Pad Transformer Prime] demandarin:
When there's a will, there's a way. THE power of human determination is Great. ITS in man's nature to want to fix things.
[Asus  Eee Pad Transformer Prime] mike infinity:
whatever the claims... Some of us are getting more than adequate wifi performance. if you read my shootout thread you would know as much. the issue is not as simple as the metal back.... All primes have that. not all primes get 0.5 Mbps download right next to a 30 Mbps line plus router as some have reported here. I can stream hd video and playback the bt audio simultaneously without issue.

That's what bothers me. lots of posters here with qc issues that suggest or imply... that whatever problem they have is generally true and we should get out the pitchforks and torches and March over to asus for a mea culpa.